Great for business trip
Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Couldn't ask for a better location.
No free wifi. Only basic tv channels.
A Warm Blizzard Bed
Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor. I'll be back!
You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby.
Parking is expensive! No coffee/tea in lobby - just in room.
Great location and service
The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
Didn't like how the website advertises a pool and spa but they have neither.
Excellent service, great room & city view, perfect
The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
Location is Excellent
Location, very comfortable bed
Bathroom too small, water with very low pressure
No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
The shower kept running hot and cold and I could not set a temperature that was relatively consistent
An excellent Boston experience all around
Staff was inattentive and seemed bored. I arranged for a crib for my room for my son and upon arrival, it was not in the room which was hugely inconvenient. I had to call to have it brought up. Also, wifi should be free in this hotel.
Winner of the AAA Four Diamond Award® in the heart of trendy Back Bay, The Westin Copley Place, Boston is linked to the Hynes Convention Center via skybridge and is only a stroll away from shopping at the Copley Mall, Prudential Building, and Newbury Street. Thirty-two meeting rooms provide over 54,000 square feet of space for almost all occasions. The signature sips and bites in Bar 10 and the Huntington are sure to delight your taste buds. Our WestinWORKOUT® Fitness Studio is open 24 hours and features guided running tours as well as gear lending for small fee. Our 803 guest rooms, including 132 studio and 10 specialty suites, overlook scenic Back Bay and the Charles River. All feature the Heavenly® Bed with its plush mattress topper and our marble Heavenly® Bath.
Based on 4,378 reviews
Value for money
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