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A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Marathon Finish Line. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
Overall 9.2 Excellent
Based on 592 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Excellent
10.0
Pros: Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.
Excellent
9.7
Pros: Fabulous customer service. The luxury of a boutique hotel, the comforts of home.
Good
7.7
Pros: Location
Excellent
8.0
Pros: Great location, good hotel. They should have a kettle in the room.
Excellent
10.0
Pros: Friendliness of all staff
Excellent
9.7
Pros: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions).
Staff very polite and helpful. I definitely recommend the hotel.
Good
6.0
Pros: I liked the location and the fact that I was granted a late check-out on the day of departure
Good
7.3
Pros: the parking attendants were very courteous . reception staff were very courteous too.
Good
7.7
Pros: The Lennox has a very beautiful entrance, very good service, located near shopping ( Prudential) and restaurants.
Good
7.3
Pros: Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.
Excellent
8.0
Pros: The staff was friendly, knowledgeable and accommodating. The room was on the small side, but beautifully appointed and very comfortable. Quiet.
Good
7.2
Pros: Location
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Okay
5.6
Pros: $self.pros
Good
6.8
Pros: Location
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Excellent
8.0
Pros: I loved everything about the hotel from the location to the friendliness of the staff to the quality of the food and service. On check in it was discovered I had booked the wrong room type. The reservations staff wasted no time in upgrading the booking without any fuss. I would not hesitate to recommend The Lenox to anyone.
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Okay
4.4
Pros: Location
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Details
Reviews
Overall 9.2 Excellent
Based on 592 reviews
Cleanliness
9.4
Comfort
9.3
Location
9.8
Services
9.0
Staff
9.6
Value for money
8.5
9.7 Excellent
Pros: Location was excellent. Hotel was beautiful, comfortable and very clean.
Cons: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!
10.0 Excellent
Pros: Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.
Cons:
9.7 Excellent
Pros: Fabulous customer service. The luxury of a boutique hotel, the comforts of home.
Cons:
7.7 Good
Pros: Location
Cons: Rooms are a little dated
8.0 Excellent
Pros: Great location, good hotel. They should have a kettle in the room.
Cons:
10.0 Excellent
Pros: Friendliness of all staff
Cons: Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims
9.7 Excellent
Pros: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions).
Staff very polite and helpful. I definitely recommend the hotel.
Cons:
6.0 Good
Pros: I liked the location and the fact that I was granted a late check-out on the day of departure
Cons: The constant attention of all the staff located in the lobby. would have liked to walk through there once without having to tell them all how I was doing.
7.3 Good
Pros: the parking attendants were very courteous . reception staff were very courteous too.
Cons:
7.7 Good
Pros: The Lennox has a very beautiful entrance, very good service, located near shopping ( Prudential) and restaurants.
Cons:
7.3 Good
Pros: Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.
Cons:
8.0 Excellent
Pros: The staff was friendly, knowledgeable and accommodating. The room was on the small side, but beautifully appointed and very comfortable. Quiet.
Cons:
7.2 Good
Pros: Location
5.6 Okay
Cons: restaurant was closed for dinner & breakfast
6.8 Good
Pros: Location
8.0 Excellent
Pros: I loved everything about the hotel from the location to the friendliness of the staff to the quality of the food and service. On check in it was discovered I had booked the wrong room type. The reservations staff wasted no time in upgrading the booking without any fuss. I would not hesitate to recommend The Lenox to anyone.
4.4 Okay
Pros: Location
A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Marathon Finish Line. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Overall 8.9 Excellent
Based on 982 reviews
All reviews
- All reviews
Excellent
9.4
Pros: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.
Excellent
10.0
Pros: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.
Excellent
10.0
Pros: Quiet for the location
Excellent
8.3
Pros: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient
Excellent
10.0
Pros: Back bay location is perfect
Coffee in lobby and Lobby in general
Room furnishings
Bathroom
Excellent
9.3
Pros: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.
Excellent
10.0
Pros: The staff was extremely attentive and eager to help.
Excellent
9.6
Pros: Everything was walking distance from the hotel. Staff was really friendly.
Good
7.7
Pros: good hotel, good location, great!
Good
6.0
Pros: Very comfortable bed and perfectly situated
Good
6.3
Pros: The room was a good size and the facilities very good with very good service to support
Excellent
8.0
Pros: Excellent and enjoyable stay at the hotel. The hotel staff were very professional and helpful. The facilities were ideal. Cuffs bar is great fun. Good location not noisy, shops and sights not far to walk.
Excellent
8.0
Pros: the entire experience was fantastic. The Concierge, Heather, was outstanding.
Good
6.5
Pros: Loved the bathroom. the toiletries (Aveda is great!), the warm towel racks, and the robes. The bed was very comfy and the room was nice and quiet.
Okay
5.6
Pros: location and public rooms were good
Good
7.6
Pros: The hotel was in a great location, with a fantastic bar/restaurant and the bed was incredible!
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Excellent
8.0
Pros: Very nice overall. The staff was extremely polite and helpful, without being overbearing. Nice breakfast and at a great price.
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Excellent
8.0
Pros: Queen size bed.
Details
Reviews
Overall 8.9 Excellent
Based on 982 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
8.7
Staff
9.1
Value for money
8.0
9.4 Excellent
Pros: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.
Cons: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.
10.0 Excellent
Pros: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.
Cons:
10.0 Excellent
Pros: Quiet for the location
Cons:
8.3 Excellent
Pros: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient
Cons: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.
10.0 Excellent
Pros: Back bay location is perfect
Coffee in lobby and Lobby in general
Room furnishings
Bathroom
Cons: Valet parking very slow
9.3 Excellent
Pros: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.
Cons: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.
10.0 Excellent
Pros: The staff was extremely attentive and eager to help.
Cons:
9.6 Excellent
Pros: Everything was walking distance from the hotel. Staff was really friendly.
Cons:
7.7 Good
Pros: good hotel, good location, great!
Cons:
6.0 Good
Pros: Very comfortable bed and perfectly situated
Cons: Unrequested early morning wake up call on check out date
6.3 Good
Pros: The room was a good size and the facilities very good with very good service to support
Cons:
8.0 Excellent
Pros: Excellent and enjoyable stay at the hotel. The hotel staff were very professional and helpful. The facilities were ideal. Cuffs bar is great fun. Good location not noisy, shops and sights not far to walk.
Cons: N/A
8.0 Excellent
Pros: the entire experience was fantastic. The Concierge, Heather, was outstanding.
Cons:
6.5 Good
Pros: Loved the bathroom. the toiletries (Aveda is great!), the warm towel racks, and the robes. The bed was very comfy and the room was nice and quiet.
Cons: Our room was TINY! Not much larger than our king size bed. That was disappointing. I also wish there was a coffee maker in the room.
5.6 Okay
Pros: location and public rooms were good
Cons: no coffee or tea available in the room
7.6 Good
Pros: The hotel was in a great location, with a fantastic bar/restaurant and the bed was incredible!
8.0 Excellent
Pros: Very nice overall. The staff was extremely polite and helpful, without being overbearing. Nice breakfast and at a great price.
8.0 Excellent
Pros: Queen size bed.
Cons: Location good.
Housed in the stately limestone building that was once home to the Boston Police Headquarters, Loews Boston Hotel is a premier choice among hotels near Copley Square, offering an unforgettable blend of historic charm, sophistication and authentic New England hospitality.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Overall 8.8 Excellent
Based on 787 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Very nice and quiet renovated rooms. Excellent location
Excellent
8.5
Pros: Couldn't ask for a better location.
Excellent
8.2
Pros: Corner room on 27th floor with great view of Charles River and Boston. Can walk to Newbury Street and Public Garden. Don't even need to talk outside to get to shops in Copley Place and Pru. Loved lavendar oil to help sleep. Lots of outlets and plugs for phones/laptops
Excellent
10.0
Pros: The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
Excellent
8.0
Pros: Location, very comfortable bed
Excellent
10.0
Pros: Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor.
I'll be back!
Excellent
10.0
Pros: The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
Excellent
8.0
Pros: You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby.
Excellent
8.2
Pros: Good
Good
6.2
Excellent
10.0
Pros: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Excellent
8.2
Excellent
8.0
Pros: The location of the hotel together with the great staff.
Good
7.7
Pros: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.
Good
7.7
Pros: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?
Okay
5.0
Pros: the location was great, every thing needed is few steps away
Good
6.0
Pros: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.
Good
6.0
Pros: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.
Excellent
8.0
Pros: The service was great, and the restaurant was worthwhile.
Okay
4.8
Pros: iliked the fact that it was located in downtown boston and close to the shopping district
Good
7.6
Pros: I can't think of one aspect of our stay that wasn't excellent.
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Excellent
8.0
Pros: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.
Details
Reviews
Overall 8.8 Excellent
Based on 787 reviews
Cleanliness
9.0
Comfort
9.1
Location
9.5
Services
8.7
Staff
8.7
Value for money
7.9
9.7 Excellent
Pros: Very nice and quiet renovated rooms. Excellent location
Cons:
8.5 Excellent
Pros: Couldn't ask for a better location.
Cons: No free wifi. Only basic tv channels.
8.2 Excellent
Pros: Corner room on 27th floor with great view of Charles River and Boston. Can walk to Newbury Street and Public Garden. Don't even need to talk outside to get to shops in Copley Place and Pru. Loved lavendar oil to help sleep. Lots of outlets and plugs for phones/laptops
Cons: Parking is expensive ($65 per night). Wine in bar is very expensive.
10.0 Excellent
Pros: The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
Cons:
8.0 Excellent
Pros: Location, very comfortable bed
Cons: Bathroom too small, water with very low pressure
10.0 Excellent
Pros: Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor.
I'll be back!
Cons:
10.0 Excellent
Pros: The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
Cons:
8.0 Excellent
Pros: You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby.
Cons: Parking is expensive! No coffee/tea in lobby - just in room.
8.2 Excellent
Pros: Good
Cons: Everything is great except for the bed, the bed make me itching all night!!!
6.2 Good
Pros:
Cons: Didn't like how the website advertises a pool and spa but they have neither.
10.0 Excellent
Pros: Had all the amenities you would want staying there for a few days for business! Great location, walking distance to tons of restaurants and shops! And easy access to public transportation.
Cons:
8.2 Excellent
Pros:
Cons: No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
8.0 Excellent
Pros: The location of the hotel together with the great staff.
Cons:
7.7 Good
Pros: The comfort of the room especially the bed. The magnificent view. The freindliness and professionalism of the staff.
Cons: Nothing
7.7 Good
Pros: The bed was heavenly. The mattress, comforter and pillow were fantatstic! We were on the 34th floor - very quiet. The conceriege was very helpful, checkout was quick.Do you have a website to buy the bed products as other hotels do?
Cons: Too long of a wait for the parking- Price was a bit high.As I visit every yr. we probably wouldn't stay at this hotel again because of the price-nice experience though
5.0 Okay
Pros: the location was great, every thing needed is few steps away
Cons: the price is high given the service provided, it is way high for hotel of this standards
6.0 Good
Pros: I loved the location - we right in the heart of Boston and I was able to walk to most places I wanted to visit.
Cons:
6.0 Good
Pros: Staff was excellent and very helpful is seeing Boston. Great location. Lots of stores near buy including coffee shop and grocery store.
Cons: Fridge/Bar sensors not stable so charges would end up on bill. Had to call to have them removed. Prices were outrageous -- who would pay 5.00 for a 0.60 candy bar. No vending machines.
8.0 Excellent
Pros: The service was great, and the restaurant was worthwhile.
Cons: The valet parking fee.
4.8 Okay
Pros: iliked the fact that it was located in downtown boston and close to the shopping district
Cons: it lacked in estetic beauty, just did not catch my fancy.
7.6 Good
Pros: I can't think of one aspect of our stay that wasn't excellent.
8.0 Excellent
Pros: The facilities in the hotel were exactly as described. The standard of cleanliness was excellent and the courtesey of the staff was notable. We will be very happy to return to this hotel.
Cons: For us, there were no bas points
Nestled in one of downtown Boston's most celebrated neighborhoods, The Westin Copley Place, Boston welcomes guests with modern accommodations and signature touches. Our AAA Four-Diamond hotel is located in the Back Bay area, near Copley Square - steps away from fine dining destinations and upscale clothing stores in the popular Copley Place shopping mall. Boston Symphony Hall, Fenway Park and other top attractions are within easy reach. Take time to discover our exceptional hotel amenities, including the 24-hour WestinWORKOUT® Fitness Studio, an on-site day spa, several delicious restaurants and a welcoming lobby bar. In the evening, retreat to beautifully appointed guest rooms and suites, featuring stylish decor, the plush Westin Heavenly® Bed and spacious bathrooms. Our hotel is also a leading wedding and conference destination in Boston, with an impressive 57,493 square feet of contemporary event space. We look forward to providing you with an unforgettable stay at The Westin Copley Place, Boston.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Overall 8.8 Excellent
Based on 442 reviews
All reviews
- All reviews
Excellent
9.4
Pros: Staff attentive. Nice decor. Great location.
Excellent
9.4
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Good
6.2
Pros: The hotel was very clean and very roomy. It also was close to the T
Excellent
10.0
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Good
6.5
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Excellent
10.0
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Excellent
10.0
Pros: Loved the chandeliers, mirrors, marble, location, service
Excellent
9.7
Pros: Gold floor is worth the rent extra price.
Excellent
9.6
Pros: Great location with warm and welcoming staff. Hold level was excellent.
Excellent
8.0
Pros: staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
Okay
4.4
Pros: location
Mediocre
2.8
Pros: The interior of the hotel. That was about it.
Okay
4.8
Pros: The food, room service staff, the bed, the ambiance.
Details
Reviews
Overall 8.8 Excellent
Based on 442 reviews
Cleanliness
9.0
Comfort
8.9
Location
9.6
Services
8.6
Staff
9.0
Value for money
7.6
9.4 Excellent
Pros: Staff attentive. Nice decor. Great location.
Cons: A little pricey. Not way high. Just a little.
9.4 Excellent
Pros: Stunning hotel, very friendly and accommodating staff, perfect location for all of Boston
Cons: Construction on church across from my room, started early, relentless but hotel had no control over it
6.2 Good
Pros: The hotel was very clean and very roomy. It also was close to the T
Cons: Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.
10.0 Excellent
Pros: Great location for shopping. Gold floor staff were very attentive. Worth the upgrade, especially as the Oak bar was so crowded on Saturday night. The Gold lounge was a pleasant oasis.
Cons:
6.5 Good
Pros: Beautiful lobby, fantastic location, lots of places to gather with coworkers in the lobby.
Cons: Bad views, small rooms, the two front desk people I met were fake nice, and there was a crib in my room.
10.0 Excellent
Pros: Deluxe room - lots of space, good desk/lighting/reading chair, excellent bed, large marble bath and amenities. OAK is a great bar and restaurant with excellent food and lively vibe. Room service was prompt, friendly and delicious. And the hotel has a sweet black Lab to welcome guests.
Cons: Noise from hall seeps in through the old wood doors; not really a problem until a couple drunk bros came in at 4AM and spent 20 minutes in the hall being enthusiastic.
10.0 Excellent
Pros: Loved the chandeliers, mirrors, marble, location, service
Cons: No shop in hotel for sodas, snacks, ice cream
9.7 Excellent
Pros: Gold floor is worth the rent extra price.
Cons: Room service/housekeeping left dirty trays in the corridors.
9.6 Excellent
Pros: Great location with warm and welcoming staff. Hold level was excellent.
Cons:
8.0 Excellent
Pros: staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
Cons: At my surprise, opon checking out they charged the normal rate, which was twice more expensive than the Booking.com price. Then I had to show the Booking.com e-mail to bring the price back to the one at which the booking was made. It was a cumbersome process. The hotel staff told me that this kind of problem often took place with the Booking .com.
4.4 Okay
Pros: location
Cons: value for money
2.8 Mediocre
Pros: The interior of the hotel. That was about it.
Cons: The room was not only small but watching tv was only possible sitting on the edge of the bed on the side. Miserable view. Were prepared to pay more for another room. Briefly - no hotel fully bo No value for a lot of money. Breakfast in the Oakroom was one morning being served by a friendly and polite waiter but the next day it was a very arrogant service as if we had to be thankful to be served.
4.8 Okay
Pros: The food, room service staff, the bed, the ambiance.
Cons: The arrogance of hotelstaff, the way they snubb/address eachother when they do not want to do a task themselves, are gossiping when idle and the lack of interest in guests.
Fairmont Copley Plaza is a luxury downtown Boston landmark hotel, centrally located in historic Back Bay. It sits steps away from Boston Public Library, Newbury Street, and the Freedom Trail and is only 15 minutes away from Boston Logan International Airport and is a 2 minute walk away from 2 subways. It's the perfect hotel for exploring Boston or to orchestrate your next meeting or event. Fully appointed for today's demanding business pace, the hotel offers impeccable service and first class facilities.
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Back Bay. Plan unforgettable meetings, weddings and social affairs in 70,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
Overall 8.7 Excellent
Based on 1,897 reviews
All reviews
- All reviews
Excellent
10.0
Pros: It was in walking distance to restaurants, shopping and many historical sites. I had an amazing view of the harbor and the room was very comfortable and clean
Excellent
9.4
Pros: Breakfast buffet was great! Great location. Julia at the front desk was great!
Excellent
8.2
Pros: Great location
Excellent
8.8
Pros: Super location. Staff attentiveness
Good
6.0
Pros: Lobby and dining areas were nice and modern, room a little outdated. Price was okay for staying in downtown Boston, location is good- in walking distance to sites
Excellent
9.1
Pros: Close to events and great value for the price paid
Excellent
9.1
Pros: I recommend valet parking. Location is excellent for shopping too and staff are great.
Good
6.0
Pros: the view was the best.
Good
6.0
Pros: The location was great.
Excellent
10.0
Pros: Location
Good
6.0
Pros: Location
Okay
5.7
Okay
4.3
Pros: The location but nothing else
Good
7.7
Pros: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice
Okay
4.3
Pros: The location was very good.
Okay
5.7
Pros: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.
Good
6.0
Pros: Great location!
Okay
4.0
Pros: the mol
Okay
5.2
Pros: $self.pros
Excellent
8.0
Pros: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.
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Cons: $self.cons
Mediocre
3.2
Pros: $self.pros
Good
6.8
Pros: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping
Details
Reviews
Overall 8.7 Excellent
Based on 1,897 reviews
Cleanliness
9.0
Comfort
8.8
Location
9.4
Services
8.7
Staff
8.7
Value for money
7.9
10.0 Excellent
Pros: It was in walking distance to restaurants, shopping and many historical sites. I had an amazing view of the harbor and the room was very comfortable and clean
Cons: Although the food was good the menu needs more variety
9.4 Excellent
Pros: Breakfast buffet was great! Great location. Julia at the front desk was great!
Cons: Could have had better mattresses on bed.
8.2 Excellent
Pros: Great location
Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.
8.8 Excellent
Pros: Super location. Staff attentiveness
Cons: Room furnishings
6.0 Good
Pros: Lobby and dining areas were nice and modern, room a little outdated. Price was okay for staying in downtown Boston, location is good- in walking distance to sites
Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...
9.1 Excellent
Pros: Close to events and great value for the price paid
Cons: Providing information about hotel amenities and outside events from hotel
9.1 Excellent
Pros: I recommend valet parking. Location is excellent for shopping too and staff are great.
Cons: Bathroom was not cleaned properly may be the product they used and did not finish wiping down because toilet cover and seat was sticky.
6.0 Good
Pros: the view was the best.
Cons: Have to get private parking, costed same as my stay at the hotel.
waited for 1 hour and made 5 calls to get brushes.
6.0 Good
Pros: The location was great.
Cons: For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.
10.0 Excellent
Pros: Location
Cons: Nothing
6.0 Good
Pros: Location
Cons: Feels jaded and lift system Is not great
5.7 Okay
Pros:
Cons: Location
4.3 Okay
Pros: The location but nothing else
Cons: No wireless internet in the room. Service extremey poor. No writing paper and shower cap in the room. Front desk personnel of extremely low standard. Much lower to our expectation. Value for money poor.
7.7 Good
Pros: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice
Cons: wish you had wireless in the rooms....several of us were complaining about it. but stay was really great, ...thanks!
4.3 Okay
Pros: The location was very good.
Cons: The promised river view was a glimpse of river between two other buildings. You get nothing for your $500 other than a bed and a bathroom! A rip off, quite frankly.
5.7 Okay
Pros: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.
Cons: The room fittings seemed little dated for a hotel of this class and cost.
6.0 Good
Pros: Great location!
Cons: Wish windows could be opened to get fresh air.
4.0 Okay
Pros: the mol
Cons: no one restaurant without terrific music
5.2 Okay
Cons: The beds are too small.
8.0 Excellent
Pros: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.
3.2 Mediocre
Cons: During my 4 days stay my bed linens were never change no matter they have holes??????????????????
6.8 Good
Pros: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping
Cons: Considerable fee fro parking in the marriott garage
Perfectly placed in Back Bay, Boston Marriott Copley Place offers stylish comfort amid celebrated attractions. Explore the area's most compelling attractions, including Copley Square, Fenway Park, Symphony Hall and the Prudential Center. Discover designer boutiques, fashion chains, art galleries and patio cafés in Back Bay. Plan unforgettable meetings, weddings and social affairs in 70,000 square feet of versatile event space, enhanced by expert planners, custom catering professionals and the largest ballroom in New England. After a memorable day, refresh in the sparkling waters of our indoor pool or energize your body in our fitness center. Embrace effortless relaxation in our sophisticated hotel accommodations with modern essentials, signature amenities, ergonomic workspace and scenic city views. Designed for today's traveler, our Boston hotel is a stylish haven in a vibrant downtown landscape.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Located in Boston (South End), The Revolution Hotel is within a 10-minute walk of Copley Square and Charles Playhouse. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk.
Overall 8.7 Excellent
Based on 1,075 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Wifi fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la colombe beans) + cafe staff delightful, overall this was a great find.
Excellent
10.0
Pros: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!
Excellent
10.0
Pros: The layout of the room
Details
Reviews
Overall 8.7 Excellent
Based on 1,075 reviews
Cleanliness
9.1
Comfort
8.7
Location
9.0
Services
8.6
Staff
9.2
Value for money
8.1
10.0 Excellent
Pros: Wifi fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la colombe beans) + cafe staff delightful, overall this was a great find.
Cons: I recommend avoiding a room across the hall or adjacent to the communal bathrooms. They can be a bit noisy.
10.0 Excellent
Pros: The atmosphere of the hotel was great and the hotel staff was very prompt and friendly. Beds, showers, towels and things were clean. The hotel is also in a great location!
Cons:
10.0 Excellent
Pros: The layout of the room
Cons: if they can provide water on every floor
Located in Boston (South End), The Revolution Hotel is within a 10-minute walk of Copley Square and Charles Playhouse. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
With a stay at Revere Hotel Boston Common, you'll be centrally located in Boston, within a 5-minute walk of Charles Playhouse and Boch Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Boston? This hotel has facilities measuring 42000 square feet (3902 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,235 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Style and general vibe of the hotel. Clean and extremely comfortable rooms.
Excellent
10.0
Pros: Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional.
Excellent
9.7
Pros: Nice hotel-good location - clean rooms and white bedding, which I love
Excellent
10.0
Pros: Unbelievable service and great amenities where the Kmart features. Three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow. The concierge John was so helpful and professional. The hotel is centrally located near the Boston Commons in the theater district so it makes it very easy to see all of his stork Boston sites.
Okay
5.7
Pros: I liked the comfort of the bed and the view of the city.
Excellent
10.0
Pros: The employees were excellent and the room super nice and very clean
Okay
5.7
Pros: Nice lobby, but this hotel needs a major amount of work!
Excellent
8.2
Pros: Convenient location, very pretty and clean hotel. We had a nice view of the harbor.
Excellent
8.5
Pros: Clean, modern decor, bath utilities were excellent.
Excellent
9.7
Pros: Location is ideal! You can easily walk to all the major attractions in Boston.
Okay
4.8
Excellent
10.0
Pros: Helpful staff, great location
Good
7.6
Pros: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.
Excellent
8.0
Pros: the concierge was very nice and gave us so many good recommendations
Okay
5.7
Pros: the room
Good
6.7
Pros: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).
Good
6.7
Pros: Honestly I think I was most pleased with the service as well as the location.
Good
6.0
Good
7.3
Pros: Excellent services and free internet
Good
7.6
Pros: Room and location was excellent
Okay
5.6
Pros: Good overall ratio quality/value although would have expected a little more
Mediocre
3.6
Pros: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.
Details
Reviews
Overall 8.6 Excellent
Based on 1,235 reviews
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
8.5
Staff
8.5
Value for money
7.7
9.7 Excellent
Pros: Style and general vibe of the hotel. Clean and extremely comfortable rooms.
Cons: No included coffee/breakfast
10.0 Excellent
Pros: Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional.
Cons: My ONLY dislikes were: way too little counter space in the bathroom, and that construction shut down half of the elevators during the peak checkout time. Folks with luggage were waiting for > 20 minutes for room in an elevator. The front desk staff did their best, however were definitely understaffed to handle the checkout volume.
9.7 Excellent
Pros: Nice hotel-good location - clean rooms and white bedding, which I love
Cons: Valet parking is over $50/night which seems way high
10.0 Excellent
Pros: Unbelievable service and great amenities where the Kmart features. Three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow. The concierge John was so helpful and professional. The hotel is centrally located near the Boston Commons in the theater district so it makes it very easy to see all of his stork Boston sites.
Cons:
5.7 Okay
Pros: I liked the comfort of the bed and the view of the city.
Cons: I did not like the staff. Bad customer service and do not know how to handle problems in a professional manner. Need more ppl working the front desk, there was a wait to check in.
10.0 Excellent
Pros: The employees were excellent and the room super nice and very clean
Cons: The only thing that was a little tough was being in the room next to the elevator cause we could hear it always
5.7 Okay
Pros: Nice lobby, but this hotel needs a major amount of work!
Cons: Problems:
1) TVs are analog, which means there is no resolution at all. Very blurry. Like 1998 TVs. Shocking at a so-called 4-star hotel.
2) Air conditioners that are so loud it sounded like we had a 747 revving outside our room. We couldn't adjust the AC except to two temperatures: 68 and 74.
3) No mirror in the room.
4) No refrigerator or mini-bar in the room.
5) No blow dryer.
6) Waited 15 minutes for an elevator, then couldn't get on it was so crowded.
7) Rude, arrogant staff except for Serena, and the day GM, who tried to help but wasn't around to do much until it was too late.
Don't stay here. There is so much better around!
8.2 Excellent
Pros: Convenient location, very pretty and clean hotel. We had a nice view of the harbor.
Cons: We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.
8.5 Excellent
Pros: Clean, modern decor, bath utilities were excellent.
Cons: Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.
9.7 Excellent
Pros: Location is ideal! You can easily walk to all the major attractions in Boston.
Cons: It would have been nice to have a refrigerator in the room.
4.8 Okay
Pros:
Cons: We could not use the outdoor area due to an event and we were not informed until we got there
10.0 Excellent
Pros: Helpful staff, great location
Cons: Rooftop pool/bar was noisy late at night; would have liked to have known about it in advance
7.6 Good
Pros: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.
Cons: No changing facilities at pool or shower; desolate bar / lounge!
8.0 Excellent
Pros: the concierge was very nice and gave us so many good recommendations
Cons: nothing
5.7 Okay
Pros: the room
Cons: The concierage service
6.7 Good
Pros: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).
Cons:
6.7 Good
Pros: Honestly I think I was most pleased with the service as well as the location.
Cons:
6.0 Good
Pros:
Cons: pool too cold
7.3 Good
Pros: Excellent services and free internet
Cons: Smoking stink on 12th floor where we stayed
7.6 Good
Pros: Room and location was excellent
Cons: Breakfast was too expensive and quality not good.
5.6 Okay
Pros: Good overall ratio quality/value although would have expected a little more
Cons: Finishings entrance hall and room/s need a little update. Business lookalike hotel so accomodation experience was basic
3.6 Mediocre
Pros: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.
Cons: Reception area was gruppy, elevator carpets were dirty, carpets in hallway to bedrooms also shappy and a very musty smell everywhere
With a stay at Revere Hotel Boston Common, you'll be centrally located in Boston, within a 5-minute walk of Charles Playhouse and Boch Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Boston? This hotel has facilities measuring 42000 square feet (3902 square meters), including conference space. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Immersed in the music, fashion and art galleries of the downtown district, W Boston is a contemporary haven of style and sophistication. Comfort awaits in boutique hotel rooms showcasing signature amenities, custom décor, and stunning views of the iconic Theatre District. Enhance your experience in our suites and rooms with slate-finished bathrooms, innovative entertainment technology and custom murals. Savor New England staples and international dishes at The Gallery Restaurant and W Lounge in our hotel. Take in a Broadway show, shop upscale stores and explore an endless array of celebrated Boston, MA, attractions, including Fenway Park, New England Aquarium and Chinatown. Gather in vibrant spaces for meetings and social events. After a day of business or fun, pamper yourself at Bliss®, our award-winning spa. With a state-of-the-art fitness center and broad range of signature services, our Boston hotel is a beacon of modern luxury in a legendary travel destination.
Overall 8.6 Excellent
Based on 244 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Clean, comfortable and in a great location
Excellent
10.0
Pros: The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music.
Good
7.7
Pros: Wonderful building and facilities.
Clean, comfortable.
Great location.
Excellent
9.7
Pros: Staff was incredibly friendly. Checked in with us numerous times by text or email to ask if there was anything we needed during our stay.
Excellent
10.0
Pros: Top notch service, good parties, very well done
Good
7.0
Pros: highly service-oriented staff, modern and luxurious styled rooms, rather 5 than 4 stars for the rooms - you feel comfortable in this hotel
Good
6.7
Pros: The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others.
Okay
5.3
Pros: Brand new hotel
Excellent
8.0
Pros: I found the overall experience of staying in the W very relaxing and comfortable.
Excellent
8.0
Pros: The w never disappoints. I had quite a pleasant and extraordinary stay.
Good
7.6
Pros: location, comfort, quiet
Details
Reviews
Overall 8.6 Excellent
Based on 244 reviews
Cleanliness
9.0
Comfort
8.8
Location
9.1
Services
8.7
Staff
8.8
Value for money
8.0
8.5 Excellent
Pros: Clean, comfortable and in a great location
Cons: Lobby extremely loud
10.0 Excellent
Pros: The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music.
Cons: Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.
7.7 Good
Pros: Wonderful building and facilities.
Clean, comfortable.
Great location.
Cons: I have stayed at several Starwood Hotels and usually the W staff is a little bit more hospitable and welcoming. This particular staff was not very welcoming and when I had questions I was met with some interesting attitudes. All in all, great hotel - just think like every hotel somethings can be improved.
9.7 Excellent
Pros: Staff was incredibly friendly. Checked in with us numerous times by text or email to ask if there was anything we needed during our stay.
Cons:
10.0 Excellent
Pros: Top notch service, good parties, very well done
Cons:
7.0 Good
Pros: highly service-oriented staff, modern and luxurious styled rooms, rather 5 than 4 stars for the rooms - you feel comfortable in this hotel
Cons: bathroom: open wall to the room, no bath tube in the single-bed rooms
6.7 Good
Pros: The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others.
Cons: The rooms are a bit pricey.
5.3 Okay
Pros: Brand new hotel
Cons: Staff are not up to the W standard
8.0 Excellent
Pros: I found the overall experience of staying in the W very relaxing and comfortable.
Cons:
8.0 Excellent
Pros: The w never disappoints. I had quite a pleasant and extraordinary stay.
Cons: No.
7.6 Good
Pros: location, comfort, quiet
Cons: overnight parking does not have to be this expensive
Immersed in the music, fashion and art galleries of the downtown district, W Boston is a contemporary haven of style and sophistication. Comfort awaits in boutique hotel rooms showcasing signature amenities, custom décor, and stunning views of the iconic Theatre District. Enhance your experience in our suites and rooms with slate-finished bathrooms, innovative entertainment technology and custom murals. Savor New England staples and international dishes at The Gallery Restaurant and W Lounge in our hotel. Take in a Broadway show, shop upscale stores and explore an endless array of celebrated Boston, MA, attractions, including Fenway Park, New England Aquarium and Chinatown. Gather in vibrant spaces for meetings and social events. After a day of business or fun, pamper yourself at Bliss®, our award-winning spa. With a state-of-the-art fitness center and broad range of signature services, our Boston hotel is a beacon of modern luxury in a legendary travel destination.
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
In the heart of Boston, The Colonnade Hotel Back Bay is within a 5-minute drive of Northeastern University and Boston Museum of Fine Arts. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has facilities measuring 13000 square feet (1208 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 1,051 reviews
All reviews
- All reviews
Good
7.7
Pros: - Location
- Rooms were nice
- Price was reasonable
Okay
5.7
Pros: The location is good. Walkable to many attractions and restaurants. T stop right in front.
Excellent
8.0
Excellent
10.0
Pros: I've been here several times before and I'm always happy to come back. It feels like a small hotel that is very well located. With good size rooms, very clean and a very good service. Staff is very friendly, makes you feel at home. Nice Gym and beautiful pool if its open.
Okay
4.8
Excellent
9.7
Pros: Yet another fine experience at The Colonnade! Comfortable rooms, great staff, Rooftop Pool and a Rubber Duck!!!
Highly recommend!
Excellent
9.7
Pros: The staff was very friendly and eager to make our stay as pleasant and comfortable as they could.
The rooms were very comfortable. and quiet.
The kids really had a good time in the pool.
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Great service, great facilities and staff too
Excellent
10.0
Pros: Luxurious rooms
Well equipped
Nice ammenities
Excellent
10.0
Pros: The bell man Lanis, was wonderful. He was funny and eager to help me. He gave good advice and great recommendations
Okay
4.5
Pros: beds were comfy
Good
7.0
Pros: The location and Jo's Brasserie
Excellent
8.0
Pros: Friendly good facilities.
Excellent
8.0
Pros: The Hotel was great and very close to everything we were interested in.We will stay here again.
Okay
4.7
Pros: The room was large light with large windows and great views
Good
7.7
Pros: I have stayed at this hotel numerous times and have been pleased every time. It is clean, quiet, comfortable, and located perfectly.
Good
7.2
Pros: good location, helpful and friendly staff.
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Cons: $self.cons
Good
6.0
Pros: Location, very central, could walk to most places. Good size bedrooms with large comfortable beds. Helpful friendly staff
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Cons: $self.cons
Excellent
8.0
Pros: a lot
Mediocre
3.6
Pros: $self.pros
Okay
5.2
Pros: $self.pros
Details
Reviews
Overall 8.5 Excellent
Based on 1,051 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.4
Services
8.2
Staff
8.8
Value for money
7.4
7.7 Good
Pros: - Location
- Rooms were nice
- Price was reasonable
Cons: - We stayed there partly because of the rooftop pool, but they sold so many "day passes" on the weekends, that hotel guests like us couldn't get a chair. It was an amenity that they sold right out from under us. Boo!
5.7 Okay
Pros: The location is good. Walkable to many attractions and restaurants. T stop right in front.
Cons: They didn't have our room ready at the check in time. The sink was clogged with what looked like old vomit. The service was slow. The rooftop pool is tiny as is the area. I definitely wouldn't pay all that money to stay there.
8.0 Excellent
Pros:
Cons: We ordered vegetarian food (room service). They gave us a totally different dish that had meat in it.
10.0 Excellent
Pros: I've been here several times before and I'm always happy to come back. It feels like a small hotel that is very well located. With good size rooms, very clean and a very good service. Staff is very friendly, makes you feel at home. Nice Gym and beautiful pool if its open.
Cons:
4.8 Okay
Pros:
Cons: At arrival there were first aid strips on the carpet and hair where you don't want to find hair in the bathroom.
9.7 Excellent
Pros: Yet another fine experience at The Colonnade! Comfortable rooms, great staff, Rooftop Pool and a Rubber Duck!!!
Highly recommend!
Cons:
9.7 Excellent
Pros: The staff was very friendly and eager to make our stay as pleasant and comfortable as they could.
The rooms were very comfortable. and quiet.
The kids really had a good time in the pool.
Cons: I found a bobby pin in the bathroom that didn't belong to us.
We ran out of shampoo and conditioner.
There was no soap holder in the bathroom. The soap bars were too small for the wire holder
There were no hand bars in the tub enclosure that an older person,such as myself, could hold on for support while leaning over to wash their feet.
4.0 Okay
Pros: Location
Cons: The bathroom was not clean, the furniture throughout was damaged and cheap and subpar.
10.0 Excellent
Pros: Great service, great facilities and staff too
Cons:
10.0 Excellent
Pros: Luxurious rooms
Well equipped
Nice ammenities
Cons:
10.0 Excellent
Pros: The bell man Lanis, was wonderful. He was funny and eager to help me. He gave good advice and great recommendations
Cons:
4.5 Okay
Pros: beds were comfy
Cons: room was so dirty
7.0 Good
Pros: The location and Jo's Brasserie
Cons:
8.0 Excellent
Pros: Friendly good facilities.
Cons: Service in the restaurant slow but food good.
8.0 Excellent
Pros: The Hotel was great and very close to everything we were interested in.We will stay here again.
Cons:
4.7 Okay
Pros: The room was large light with large windows and great views
Cons: The staff were disinterested in accommodating you. Complained several times. They would prefer to avoid than handle your complaints
7.7 Good
Pros: I have stayed at this hotel numerous times and have been pleased every time. It is clean, quiet, comfortable, and located perfectly.
Cons:
7.2 Good
Pros: good location, helpful and friendly staff.
6.0 Good
Pros: Location, very central, could walk to most places. Good size bedrooms with large comfortable beds. Helpful friendly staff
8.0 Excellent
Pros: a lot
Cons: that we have to pay for internet, and the nozy room next to us.
3.6 Mediocre
Cons: The toilet in the room did not work. We complained at night to the housekeeper and they neve came back. In the morning we complained and they sent someone to fix it and it worked once. When we asked if there was a room close by for us to use the bathroom we were told there was none. When we asked that they unlock the restroom in the hallway we were told it would be done immediately it wasn't
5.2 Okay
Cons: Shower water was brown
In the heart of Boston, The Colonnade Hotel Back Bay is within a 5-minute drive of Northeastern University and Boston Museum of Fine Arts. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Boston? This hotel has facilities measuring 13000 square feet (1208 square meters), including conference space. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets (excluding Corner Pantry); daily $10 self-parking credit. The Hilton Boston Back Bay hotel is ideally located in the heart of Boston's most picturesque neighborhood just steps away from everything Boston has to offer. You will find the most popular cultural and tourist attractions as well as prime business centers and the best shopping, dining and entertainment options right outside our door. Our center-city location is only four miles to Boston Logan International Airport with easy access to major thoroughfares and directly across the street from the Hynes Convention Center and the Prudential Center. Our Location The best of Boston is all within easy walking distance of our Hilton Boston Back Bay hotel: The Shops at the Prudential Center are located directly across the street and feature over 75 shops and restaurants including the panoramic Skywalk and starting point of Boston Duck Tours. -The Hynes Convention Center is across the street. -Symphony Hall, home of the Boston Orchestra, is two blocks away. -Some of the country's largest companies are housed in the offices at the Prudential Center, Hancock Tower and Copley Square all just around the corner. -Adjacent to the Christian Science Plaza and Mother Church. -Boutique shopping, galleries and al fresco dining on Newbury Street is two blocks away. -Fenway Park, the oldest MLB Stadium still in use and the beloved home of the Boston Red Sox, is a five minute walk. -The newly expanded Museum of Fine Arts and the Gardiner Museum are a ten minute walk. -The campuses of Berklee College of Music, New England Conservatory, Boston University, Harvard University, MIT and The Colleges of the Fenway are all nearby. -Massachusetts General Hospital and the Longwood Medical Community are in close proximity. -The hotel is surrounded by the scenic and historic Back Bay, South End and Fenway neighborhoods including 18 miles of recreational trails along the Charles River and the Esplanade. -With access to the subway on the corner, all of Boston's historical sites are minutes away, including the Freedom Trail, Faneuil Hall, Quincy Market and the waterfront as well as other popular destinations such as the New England Aquarium, Children's Museum, Museum of Science and the TD Garden, home to the Boston Celtics, Boston Bruins and other special events. Our Facilities In addition to our great hotel location, the Hilton Boston Back Bay hotel also includes an array of amenities to make your stay more comfortable and productive: 390 recently renovated guest rooms featuring the Hilton Serenity Collection bedding and bath experience. -A sun-drenched 5500 sq. ft state-of-the-art fitness facility including an array of premium cardiovascular and strength training equipment, locker facilities, sundeck and heated indoor pool with whirlpool. -Dine in casual comfort in FORTY DALTON, offering uniquely inspired cuisine combining fresh local ingredients with innovative interpretations for breakfast, lunch, and dinner. -Relax with your favorite beverage in the lounge at FORTY DALTON while watching your favorite game. -Kick back and put your feet up in the comfort of your own room with In-Room Dining while catching a movie on the new LCD flat panel high-definition TV. -Starbuck's coffee proudly served in our lobby cafe. -Business Center conveniently located in the lobby cafe provides complimentary Internet access on our terminals or yours with printing, faxing, copying and scanning capabilities allowing you to easily stay in touch while out of town. -The convenience of wifi service throughout the entire hotel including all guest rooms is also available. Daily fees apply. -On-site self-parking in our attached secured garage. Daily fees apply. The Hilton Boston Back Bay hotel a
Overall 8.5 Excellent
Based on 456 reviews
All reviews
- All reviews
Excellent
10.0
Excellent
10.0
Pros: Location
Excellent
9.7
Pros: Convenient location, very nice rooms
Excellent
9.4
Pros: Nice locatio and accessible to main attractions
Excellent
9.4
Pros: Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
Mediocre
3.4
Pros: location
Excellent
9.4
Pros: Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.
Mediocre
2.0
Excellent
8.0
Excellent
10.0
Pros: The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Okay
4.8
Excellent
10.0
Pros: great location
Good
6.0
Pros: The location, loved the views, easy access to all attractions.
Good
7.7
Pros: Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway.
Excellent
8.0
Pros: What a fantastic Hotel. Staff were Brilliant.Best Hotel I ever Stayed in.
Good
6.7
Pros: yes it was good
Good
7.3
Pros: excellent service, bright spacious hotel, ideally located near tourist attractions & shops, very quiet hotel
Good
6.0
Pros: The hotel was spotless and very comfortable, and the staff were very helpfull
Good
6.0
Pros: very friendly staff, good exercise room facilities: would have liked a regular coffee maker in the room or at least a lot more packets of coffee for the machine in the room.
Good
6.0
Pros: The comfort,cleanliness and good location for ammenities including easy transport (for areas of local and historical interest) and for good resturants etc.
Excellent
8.0
Pros: this hotel is located conveniently to everything we wanted to see, tours, Red Sox game, good food, quiet, comfortable and safe.
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Cons: $self.cons
Okay
4.8
Pros: good location
Details
Reviews
Overall 8.5 Excellent
Based on 456 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.3
Staff
8.6
Value for money
7.6
10.0 Excellent
Pros:
Cons: We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.
10.0 Excellent
Pros: Location
Cons: Price
9.7 Excellent
Pros: Convenient location, very nice rooms
Cons: I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
9.4 Excellent
Pros: Nice locatio and accessible to main attractions
Cons:
9.4 Excellent
Pros: Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
Cons: No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
3.4 Mediocre
Pros: location
Cons: The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
9.4 Excellent
Pros: Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.
Cons: Quiet except for airplane noise overhead (from higher floor room.
2.0 Mediocre
Pros:
Cons: There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
8.0 Excellent
Pros:
Cons: I found the sheets on the bed rather rough.
10.0 Excellent
Pros: The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Cons: Paying for parking. They clearly own the garage I think they could include parking for their guests.
4.8 Okay
Pros:
Cons: Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
10.0 Excellent
Pros: great location
Cons:
6.0 Good
Pros: The location, loved the views, easy access to all attractions.
Cons: Found a dirty sock and hair grips lying on the floor
7.7 Good
Pros: Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway.
Cons: Just the price of the WIFI in the room. But you can go in the business center and it's free.
8.0 Excellent
Pros: What a fantastic Hotel. Staff were Brilliant.Best Hotel I ever Stayed in.
Cons: Would never say a bad word about this Hotel.
6.7 Good
Pros: yes it was good
Cons: yes it was good
7.3 Good
Pros: excellent service, bright spacious hotel, ideally located near tourist attractions & shops, very quiet hotel
Cons:
6.0 Good
Pros: The hotel was spotless and very comfortable, and the staff were very helpfull
Cons: Felt it was a bit overpriced, and a bit far out of the city
6.0 Good
Pros: very friendly staff, good exercise room facilities: would have liked a regular coffee maker in the room or at least a lot more packets of coffee for the machine in the room.
Cons: bathroom was a little small but adequate.
6.0 Good
Pros: The comfort,cleanliness and good location for ammenities including easy transport (for areas of local and historical interest) and for good resturants etc.
Cons: no
8.0 Excellent
Pros: this hotel is located conveniently to everything we wanted to see, tours, Red Sox game, good food, quiet, comfortable and safe.
4.8 Okay
Pros: good location
Cons: bed too soft
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $20 food and beverage credit for use in all hotel outlets (excluding Corner Pantry); daily $10 self-parking credit. The Hilton Boston Back Bay hotel is ideally located in the heart of Boston's most picturesque neighborhood just steps away from everything Boston has to offer. You will find the most popular cultural and tourist attractions as well as prime business centers and the best shopping, dining and entertainment options right outside our door. Our center-city location is only four miles to Boston Logan International Airport with easy access to major thoroughfares and directly across the street from the Hynes Convention Center and the Prudential Center. Our Location The best of Boston is all within easy walking distance of our Hilton Boston Back Bay hotel: The Shops at the Prudential Center are located directly across the street and feature over 75 shops and restaurants including the panoramic Skywalk and starting point of Boston Duck Tours. -The Hynes Convention Center is across the street. -Symphony Hall, home of the Boston Orchestra, is two blocks away. -Some of the country's largest companies are housed in the offices at the Prudential Center, Hancock Tower and Copley Square all just around the corner. -Adjacent to the Christian Science Plaza and Mother Church. -Boutique shopping, galleries and al fresco dining on Newbury Street is two blocks away. -Fenway Park, the oldest MLB Stadium still in use and the beloved home of the Boston Red Sox, is a five minute walk. -The newly expanded Museum of Fine Arts and the Gardiner Museum are a ten minute walk. -The campuses of Berklee College of Music, New England Conservatory, Boston University, Harvard University, MIT and The Colleges of the Fenway are all nearby. -Massachusetts General Hospital and the Longwood Medical Community are in close proximity. -The hotel is surrounded by the scenic and historic Back Bay, South End and Fenway neighborhoods including 18 miles of recreational trails along the Charles River and the Esplanade. -With access to the subway on the corner, all of Boston's historical sites are minutes away, including the Freedom Trail, Faneuil Hall, Quincy Market and the waterfront as well as other popular destinations such as the New England Aquarium, Children's Museum, Museum of Science and the TD Garden, home to the Boston Celtics, Boston Bruins and other special events. Our Facilities In addition to our great hotel location, the Hilton Boston Back Bay hotel also includes an array of amenities to make your stay more comfortable and productive: 390 recently renovated guest rooms featuring the Hilton Serenity Collection bedding and bath experience. -A sun-drenched 5500 sq. ft state-of-the-art fitness facility including an array of premium cardiovascular and strength training equipment, locker facilities, sundeck and heated indoor pool with whirlpool. -Dine in casual comfort in FORTY DALTON, offering uniquely inspired cuisine combining fresh local ingredients with innovative interpretations for breakfast, lunch, and dinner. -Relax with your favorite beverage in the lounge at FORTY DALTON while watching your favorite game. -Kick back and put your feet up in the comfort of your own room with In-Room Dining while catching a movie on the new LCD flat panel high-definition TV. -Starbuck's coffee proudly served in our lobby cafe. -Business Center conveniently located in the lobby cafe provides complimentary Internet access on our terminals or yours with printing, faxing, copying and scanning capabilities allowing you to easily stay in touch while out of town. -The convenience of wifi service throughout the entire hotel including all guest rooms is also available. Daily fees apply. -On-site self-parking in our attached secured garage. Daily fees apply. The Hilton Boston Back Bay hotel a
Pool
Bicycle hire
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Newbury Boston, you'll be centrally located in Boston, steps from Newbury Street and 8 minutes by foot from Boston Common. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 6 meeting rooms available for events.
Overall 8.6 Excellent
Based on 50 reviews
Good
6.2
Pros: The location, fantastic. Bed very comfortable. Breakfast very tasty.
Excellent
10.0
Pros: Complimentary umbrellas. Located across from the park -- beautiful view out our window! Excellent room service menu. Concierge helped us get a table at a popular restaurant that was "booked", and also got our tickets for the Freedom Trail. Window seat at breakfast was lovely. Bed was super comfortable with the best mattress and pillows I've had in a hotel in a while. Room temperature was perfect. The water pressure in the shower was perfect, which I often notice it is not in older buildings -- especially on the tenth floor!
Excellent
9.4
Pros: The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Excellent
8.2
Pros: Great staff, from the curb to the desk to concierge and room service--really, really good people.
Excellent
10.0
Pros: Let me check in early- great location and view of park- friendly staff- Great burger and chocolate cake from room service
Excellent
8.8
Excellent
10.0
Pros: The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Excellent
10.0
Pros: very large room, comfy bed, large bathroom, access to Boston highlights.
Okay
4.8
Pros: Location was prime.
Excellent
8.2
Pros: Leah at the front desk was amazingly friendly and attentive to our needs!
Excellent
8.2
Pros: We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful.
Good
6.0
Pros: A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out.
On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night.
The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea!
The best thing about this place is the location.
Good
6.0
Pros: Room
Good
7.7
Pros: The level of service was excellant. The location was great. The room and view was excellant as well
Okay
5.7
Pros: nice hotel, they gave me a room with a fantastic view of the boston common and skyline
Good
7.3
Pros: The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
Good
6.0
Pros: Location and quality of the hotel.
Good
6.0
Pros: location
Excellent
8.0
Pros: I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
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Cons: $self.cons
Excellent
8.0
Pros: Great location, comfortable,clean
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Cons: $self.cons
Good
6.8
Pros: great room, location
Good
7.6
Pros: Excellent service, lovely room
Details
Reviews
Overall 8.6 Excellent
Based on 50 reviews
6.2 Good
Pros: The location, fantastic. Bed very comfortable. Breakfast very tasty.
Cons: Mold in bathroom, dirty chandeliers in hallways. It could be lovely with a few cosmetic touches and upgrades. Outside staff more interested in talking to each other than greeting guests.
10.0 Excellent
Pros: Complimentary umbrellas. Located across from the park -- beautiful view out our window! Excellent room service menu. Concierge helped us get a table at a popular restaurant that was "booked", and also got our tickets for the Freedom Trail. Window seat at breakfast was lovely. Bed was super comfortable with the best mattress and pillows I've had in a hotel in a while. Room temperature was perfect. The water pressure in the shower was perfect, which I often notice it is not in older buildings -- especially on the tenth floor!
Cons: I wish the down comforter had been more substantial. Not surprising, but the food prices were over the top. The doors slam shut making it very loud when the "neighbors" come and go.
9.4 Excellent
Pros: The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Cons:
8.2 Excellent
Pros: Great staff, from the curb to the desk to concierge and room service--really, really good people.
Cons: Pricey room service breakfast
A toilet whose flush handle was in need of repair
10.0 Excellent
Pros: Let me check in early- great location and view of park- friendly staff- Great burger and chocolate cake from room service
Cons: street noise loud through old windows
8.8 Excellent
Pros:
Cons:
10.0 Excellent
Pros: The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Cons:
10.0 Excellent
Pros: very large room, comfy bed, large bathroom, access to Boston highlights.
Cons: nothing!
4.8 Okay
Pros: Location was prime.
Cons: Accommodations were underwhelming for the high price. Also attempted to contact the Concierge 3 times to arrange a special birthday flower arrangement for my wife. They never called me back. THREE TIMES.
8.2 Excellent
Pros: Leah at the front desk was amazingly friendly and attentive to our needs!
Cons: Car service no longer available. Rooms are getting old and a tad musty
8.2 Excellent
Pros: We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful.
Cons: We had a suite and they charged us $25 for rollaway bed for our daughter - tacky.
6.0 Good
Pros: A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out.
On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night.
The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea!
The best thing about this place is the location.
Cons:
6.0 Good
Pros: Room
Cons: Services, good people
7.7 Good
Pros: The level of service was excellant. The location was great. The room and view was excellant as well
Cons:
5.7 Okay
Pros: nice hotel, they gave me a room with a fantastic view of the boston common and skyline
Cons: not an issue with the hotel, just the location lacked some basic supporting retail like a drug store
7.3 Good
Pros: The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
Cons:
6.0 Good
Pros: Location and quality of the hotel.
Cons: The front desk service was not very good and the valet service was terrible as I had to ask for my car three times and had to wait 35 minutes for it at a time when no one else was waiting for cars to be retrieved.
6.0 Good
Pros: location
Cons:
8.0 Excellent
Pros: I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
8.0 Excellent
Pros: Great location, comfortable,clean
6.8 Good
Pros: great room, location
Cons: drinks in bar were very expensive
7.6 Good
Pros: Excellent service, lovely room
Cons: Bath room too small
With a stay at The Newbury Boston, you'll be centrally located in Boston, steps from Newbury Street and 8 minutes by foot from Boston Common. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 6 meeting rooms available for events.
Pets allowed on request. Charges may apply.
Fitness centre
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Overall 8.3 Excellent
Based on 449 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
Excellent
8.2
Pros: Comfortable room and helpful staff.
Excellent
8.5
Pros: The staff was very friendly and helpful. Great location, No restaurant,
Excellent
10.0
Pros: Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Good
6.5
Pros: The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
Good
6.2
Pros: Comfortable beds. Nicey decorated room. Pleasant staff.
Excellent
9.4
Pros: Front desk staff was very friendly and helpful. Short walking distance to attractions.
Excellent
10.0
Pros: The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Excellent
10.0
Pros: This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus.
Excellent
8.8
Pros: The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
Good
7.7
Pros: Location is centrally located
Excellent
9.4
Pros: Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
Good
7.6
Pros: Great design, wonderfully comfortable bed.
Okay
5.6
Good
6.0
Pros: nice people. Central location
Okay
4.0
Pros: Location
Good
6.4
Pros: Enjoyed its old world charm and hope will not all be lost in the forthcoming 'improvements'.
Okay
4.4
Pros: Central location.
Good
6.0
Pros: lots of character very quaint untouched by modern surroundings
Details
Reviews
Overall 8.3 Excellent
Based on 449 reviews
Cleanliness
8.7
Comfort
8.4
Location
9.4
Services
7.9
Staff
8.7
Value for money
7.3
9.7 Excellent
Pros: The hotel staff was so courteous and friendly! We were traveling for our anniversary and they were so nice to upgrade our room AND allow us early check-in after we arrived from an early morning flight. I liked the proximity to Boylston and Newberry St. I would definitely recommend this hotel to anyone traveling to Boston.
Cons: If the hotel was located a little closer to the freedom trail, it would have been perfect for our trip! We didn't mind walking, but did notice it wasn't as central as we thought.
8.2 Excellent
Pros: Comfortable room and helpful staff.
Cons: House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.
8.5 Excellent
Pros: The staff was very friendly and helpful. Great location, No restaurant,
Cons: Two nights I could hear the tenant above me as it sounded like he was bouncing a bowling ball. Only lasted a few minutes each night but not desirable at 11 pm
10.0 Excellent
Pros: Lovely customer service. Cute hotel in the middle of Copley Square. Hot chocolate in the lobby after a chilly Boston day - how nice!!
Cons:
6.5 Good
Pros: The style of the hotel, convenient location and valet parking were nice. They were accommodating with our bags since arriving early.
Cons: There was nothing spectacular about this hotel. They made us wait until after 3 pm to check in. I gave the woman at the front desk our phone number while we walked around the city so she could let us know when our room was ready. We walked back to the hotel, it was after 3 and still couldn't check in so we waited in the lobby for about another 30 mins. We finally approached the front desk again and it appeared they had forgot to tell us it was ready. The rooms were nice and location convienent but that's about it. It worked well for one night but I wouldn't stay there for an extended period of time.
6.2 Good
Pros: Comfortable beds. Nicey decorated room. Pleasant staff.
Cons: Party crowd in the hallways from 3:30 until 4:30 am even after I asked them to quiet down. Valet parking is $ 50 while a public parking lot is accross the street. Breakfast not included.
9.4 Excellent
Pros: Front desk staff was very friendly and helpful. Short walking distance to attractions.
Cons: Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.
10.0 Excellent
Pros: The convenience of the location next to Prudential with some of the best local fine dining, and the hospitality of the staff deserve special recognition. The overall ambience is excellent; I highly recommend this place.
Cons:
10.0 Excellent
Pros: This was a great hotel for the price, right in the heart of Boston. The room was nice and clean, and the free wifi was a bonus.
Cons: I arrived late and needed to get dinner, but the restaurant was closed. The staff recommended Star Market, the 24 hour grocery store (LOL), but walking a couple blocks I found a nearby bar that was still serving food.
8.8 Excellent
Pros: The staff was very friendly and helpful. The room was beautiful and very clean. Andrew and the valet boys were wonderful. Very professional.
Cons: You could barely turn around in the, less than spacious, bathroom.
7.7 Good
Pros: Location is centrally located
Cons: The room was small and not noise proof
9.4 Excellent
Pros: Easy check in, clean room and great location. Staff was friendly, professional and eager to help. I had an issue with the town car service they provided (no fault of their own) and they resolved it promptly with apologies. recommend without reservation.
Cons:
7.6 Good
Pros: Great design, wonderfully comfortable bed.
Cons: We lost all the power on one side of our room, so our TV and outlets did not work.
5.6 Okay
Pros:
Cons: When the hotel changed hands, the new owners closed the sports bar and opened a "bistro" with a limited menu and overpriced food. This was disappointing.
6.0 Good
Pros: nice people. Central location
Cons: small bathrooms, low showers
4.0 Okay
Pros: Location
Cons: too expensive for such a class
6.4 Good
Pros: Enjoyed its old world charm and hope will not all be lost in the forthcoming 'improvements'.
Cons: Yes. We were woken on our first morning to water coming through our bathroom ceiling. We had to move rapidly twice- first to a smaller room which we rejected and then to an acceptable one. In the rapid course of the move , my nightdress was lost and found 2 days later. The hotel did reimburse for a replacement.
4.4 Okay
Pros: Central location.
Cons: Very poor bathroom about which I complained - we were moved to another room. This should not have been necessary. I did not like the ;a la carte' breakfast menu which menat we were charged for each separate item.
6.0 Good
Pros: lots of character very quaint untouched by modern surroundings
Cons: in places parts of hotel looked tired
The Copley Square Hotel is in the heard of Bostons fashionable Back Bay and minutes from Bostons Logan Airport. Enjoy the many well know attractions that are steps away. Prudential Center, Trinity Church, Newbury Street with its street lined cafes, restaurants, and world class shops, museum of fine arts, Boston Public Library and Hynes Convention Center.
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
A stay at Staypineapple, A Delightful Hotel, South End places you in the heart of Boston, within a 10-minute walk of Copley Square and Charles Playhouse. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 8.3 Excellent
Based on 416 reviews
All reviews
- All reviews
Okay
5.6
Pros: The location was safe and convenient, and it was almost well priced for the area. The front desk staff was accommodating and helpful. The shower itself was excellent.
I knew the room would be tiny, they did a good job alerting customers to this fact, and it was surprisingly well arranged. They used space well, with a couple of tweaks it would be superb for that size room. A refrigerator and safe in the room would be appreciated, also the console should have drawers in it as storage is at a premium. For daily storage requirements I removed the blankets from the only two drawers in the room and stored them on top of the hanger rack. This made the room liveable for a full week.
Excellent
8.8
Pros: Very good location, I felt like bay back station was even shorter than 5 min away, bus is very close to Boston convention center, friendly staff.
Excellent
10.0
Pros: The room wasn't large but more than large enough for our needs. The shower was great, the room was newly decorated and furnished (great to have an updated hotel), we weren't disturbed by any outside noise and the location was perfect. Hotels aren't cheap in Boston but I thought this was a fair price for a nice hotel and I would stay there again. We stayed only one night.
Okay
4.2
Pros: Unfortunately not much.
Okay
5.4
Pros: Stayed overnight and although the room was "European chic" the bed was was a bit to hard, walls were thin could hear our neighbors all night, and the bathroom was nice but very small reminded me of a cruise boat bathroom. Staff was nice and friendly co actual parking but if you were lucky you could find parking out on the street if befor 6pm it's 2 hrs and after it's free until 8am
Overall it's okay
Excellent
8.8
Pros: Location good. Restaurant very good. Room very comfortable but small. Great free coffee in lobby.
Excellent
9.1
Pros: The restaurant is awesome. Great decor. But the price is too high, especially when there is no parking available. We had to pay 72$ more for parking for the weekend.
Good
7.7
Pros: Charmig hosts, great interior design, good selection of free coffee at reception
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Cons: $self.cons
Excellent
8.0
Pros: Unfortunately only there for one night on advice of fellow traveler, location and cleanliness, most important for me, were great. If I'm ever back in Boston will check the Chandler out first.
Good
7.3
Pros: The staff was very friendly and helpful. There's free coffee and tea in the lobby. (You can't make coffee or tea in the room, though.) The overall atmosphere of the hotel is: young, dynamic, new. Stylish furniture. The neighborhood feels safe.
Good
7.7
Pros: Location is very good. Cozy. The only flaw is sound insulation.
Good
7.7
Pros: Friendly front desk staff, simple and functional room design, great location, nice service.
Good
7.7
Pros: Good location for going to Boston Commons and Freedom Trail. Nicely renovated, modern rooms. Comfortable beds. Clean bathroom. Very friendly staff. Good access to
Good
6.3
Pros: A comfortable hotel in a good central city location - close to road links, local transport and restaurants
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Cons: $self.cons
Okay
4.0
Pros: Location
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Cons: $self.cons
Okay
4.8
Pros: Close resturants
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Cons: $self.cons
Good
7.2
Pros: It was conveniently located close to the event I was attending
Details
Reviews
Overall 8.3 Excellent
Based on 416 reviews
Cleanliness
8.9
Comfort
8.5
Location
8.6
Services
8.0
Staff
8.7
Value for money
7.4
5.6 Okay
Pros: The location was safe and convenient, and it was almost well priced for the area. The front desk staff was accommodating and helpful. The shower itself was excellent.
I knew the room would be tiny, they did a good job alerting customers to this fact, and it was surprisingly well arranged. They used space well, with a couple of tweaks it would be superb for that size room. A refrigerator and safe in the room would be appreciated, also the console should have drawers in it as storage is at a premium. For daily storage requirements I removed the blankets from the only two drawers in the room and stored them on top of the hanger rack. This made the room liveable for a full week.
Cons: Housekeeping slacked off after I left a tip in the middle of the week for requested bedding change. Very disappointing, resulting in no more tips, and I always tip good housekeepers well.
2" bug in the room.
Extremely soft mattresses, way too soft.
The window was not in it's track when I arrived. It took two days for me to figure out why my room was so loud. I finally fixed that issue, but new windows would block loud street noise and go very far in making this hotel more comfortable to sleep in.
8.8 Excellent
Pros: Very good location, I felt like bay back station was even shorter than 5 min away, bus is very close to Boston convention center, friendly staff.
Cons: The room key deactivated twice during my stay, I wasn't told why so not sure if glitch in the system or if I did something to it but the staff fixed it every time. Also like everybody says about this place small room vey small bathroom but worth it for the price and location.
10.0 Excellent
Pros: The room wasn't large but more than large enough for our needs. The shower was great, the room was newly decorated and furnished (great to have an updated hotel), we weren't disturbed by any outside noise and the location was perfect. Hotels aren't cheap in Boston but I thought this was a fair price for a nice hotel and I would stay there again. We stayed only one night.
Cons:
4.2 Okay
Pros: Unfortunately not much.
Cons: Tiny bed, in a tiny room, I felt like in a capsule hotel. I could not open my suitcase without stepping on it. Extremely noisy and hot.
5.4 Okay
Pros: Stayed overnight and although the room was "European chic" the bed was was a bit to hard, walls were thin could hear our neighbors all night, and the bathroom was nice but very small reminded me of a cruise boat bathroom. Staff was nice and friendly co actual parking but if you were lucky you could find parking out on the street if befor 6pm it's 2 hrs and after it's free until 8am
Overall it's okay
Cons:
8.8 Excellent
Pros: Location good. Restaurant very good. Room very comfortable but small. Great free coffee in lobby.
Cons: No counter space in bathroom to put anything. Some noisy construction on building at timesl
9.1 Excellent
Pros: The restaurant is awesome. Great decor. But the price is too high, especially when there is no parking available. We had to pay 72$ more for parking for the weekend.
Cons: The lack of parking.
7.7 Good
Pros: Charmig hosts, great interior design, good selection of free coffee at reception
8.0 Excellent
Pros: Unfortunately only there for one night on advice of fellow traveler, location and cleanliness, most important for me, were great. If I'm ever back in Boston will check the Chandler out first.
Cons: Nil negs from my brief experience.
7.3 Good
Pros: The staff was very friendly and helpful. There's free coffee and tea in the lobby. (You can't make coffee or tea in the room, though.) The overall atmosphere of the hotel is: young, dynamic, new. Stylish furniture. The neighborhood feels safe.
Cons:
7.7 Good
Pros: Location is very good. Cozy. The only flaw is sound insulation.
Cons:
7.7 Good
Pros: Friendly front desk staff, simple and functional room design, great location, nice service.
Cons:
7.7 Good
Pros: Good location for going to Boston Commons and Freedom Trail. Nicely renovated, modern rooms. Comfortable beds. Clean bathroom. Very friendly staff. Good access to
Cons: small bathroom. Neighborhood may not be appropriate for small children.
6.3 Good
Pros: A comfortable hotel in a good central city location - close to road links, local transport and restaurants
4.0 Okay
Pros: Location
4.8 Okay
Pros: Close resturants
7.2 Good
Pros: It was conveniently located close to the event I was attending
Cons: There is no parking. However, the desk clerk directe me to free parking on the street that was convenient.
A stay at Staypineapple, A Delightful Hotel, South End places you in the heart of Boston, within a 10-minute walk of Copley Square and Charles Playhouse. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Bicycle hire
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Overall 8.2 Excellent
Based on 1,356 reviews
All reviews
- All reviews
Excellent
10.0
Pros: So there I was enjoying a good week getaway with my wife; enjoying Thai-Food, Italian Food, Boba tea, whiskey, wine, craft beers and afternoon rooftop dinners with friends. It's amazing how quickly the human body could be fine then go straight into needing an exorcism. So like I was saying, I was having fun with friends when all of a sudden it hit me in the middle of playing a board game. I suddenly ended my turn and ran to the bathroom where I stayed reenacting Moses parting the dark sea. Once the flood had ended, thinking I was safe I Uber back to the hotel. Due to past incidents, I knew I had food poisoning and that a frontal demonic explosion was near so I held several plastic bags just incase. Upon arriving, I made it all the way to the elevator aka "The Devils' rocket", where I was blasted to an undisclosed high floor experiencing ear popping unsteady equilibrium. So immediately as I exited, I'm sorry but I could not hold it. Lord knows I tried with all my might to hold back that horrific devil in my mouth with one hand enough to cause devil juice squirting back at my face along the sides. No matter how hard I tried it kept coming, so I tried my best to at least make it to a small corner. But before I got there, I felt like a human water sprinkler shooting devil juice from left to right along the floor looking for my room. Well luckily after having an awesome wonderful wife that cared for me, the maid staff quickly responded and cleaned up my satanic crime scene which i caused as if it never happen. I literally felt like I was in an Outer Limits episode left wondering, " WTF, I could have sworn I vomited here last night". But before we get there, I spent the whole night on the royal throne parting floods and ejecting devil juice at the same time. It was NASTY! not only was I filling the bowl but I was also shooting devil juice into the tub. I literally had to sit like I was at bar having a drink. AND!!! once again the maid staff came to my rescue..I mean it was like 10am in the morning after my wife had left that our maid came into the room where i was balled into the covers like a baby kangaroo in a pouch. So as soon as I heard her, I immediately jumped up to at least try to warn her of the crime scene I had left that night before crawling into bed. THIS maid had the nerve to say, "Sir it's ok, it's alright, you don't look to well, you should get back into bed, no worries I have gloves". SO then I replied with, "OK then!" So when I titled this, "Angelic Maids Sent From Heaven", I meant it! After my incident of Hell, I did not even get a hint that maids were whispering behind services halls what had occurred. Nights after followed with sweet greetings with delivered chicken noodle soups.
Excellent
10.0
Okay
4.2
Pros: 2 Free bottles of water and comfortable bed.
Excellent
10.0
Pros: Good price and clean and friendly service.
Excellent
10.0
Pros: Wonderful place
Excellent
8.8
Pros: The bedding and overall room comfort was very nice. No view but we just wanted a basic safe quiet place to sleep in downtown Boston and that’s pretty much what we got with the added attraction of a fancy lobby and great sheets.
Okay
4.8
Pros: In the room we stayed the heater was making an obnoxious noise. We could hear everything from all angles and did not get much rest. We as a family tried to go to the pool and the pool was nice. Yet before getting into the pool it felt as if we were walking outside with nothing on it was completely freezing. Everywhere we went in the hotel was cold and we needed to wear our jackets at all times. Even though the stay was at artic temperatures the staff was great and included my child in every conversation.
Excellent
8.0
Pros: Location
Excellent
9.4
Pros: Attached to convention center. Nice facilities.
Excellent
9.7
Pros: Location
Excellent
8.0
Pros: Room size
Excellent
10.0
Excellent
8.0
Pros: Location and staff
Good
7.7
Pros: Excellent location, short walk to Newbury St, Copley Square and Symphony Hall. Parking is next to Hotel.
Excellent
8.0
Pros: The location was so convienient!
Okay
4.3
Pros: I enjoyed the location of the hotel, having internet access
Okay
4.3
Pros: the location was perfect. It connects me directly to malls and was very convenient.
Okay
5.6
Pros: location
Excellent
8.0
Pros: The hotel was very pretty, staff was nice, rooms were confortable. Near subway stations, bus stops, etc., also the surroundings were very nice.
Good
6.4
Pros: The ease of the proximity to everything in boston
Good
7.6
Pros: Nearness to the Boston Symphony Hall
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Cons: $self.cons
Mediocre
3.2
Pros: Close to Prudential and Compley shopping mall
Details
Reviews
Overall 8.2 Excellent
Based on 1,356 reviews
Cleanliness
8.5
Comfort
8.4
Location
9.1
Services
8.1
Staff
8.2
Value for money
7.2
10.0 Excellent
Pros: So there I was enjoying a good week getaway with my wife; enjoying Thai-Food, Italian Food, Boba tea, whiskey, wine, craft beers and afternoon rooftop dinners with friends. It's amazing how quickly the human body could be fine then go straight into needing an exorcism. So like I was saying, I was having fun with friends when all of a sudden it hit me in the middle of playing a board game. I suddenly ended my turn and ran to the bathroom where I stayed reenacting Moses parting the dark sea. Once the flood had ended, thinking I was safe I Uber back to the hotel. Due to past incidents, I knew I had food poisoning and that a frontal demonic explosion was near so I held several plastic bags just incase. Upon arriving, I made it all the way to the elevator aka "The Devils' rocket", where I was blasted to an undisclosed high floor experiencing ear popping unsteady equilibrium. So immediately as I exited, I'm sorry but I could not hold it. Lord knows I tried with all my might to hold back that horrific devil in my mouth with one hand enough to cause devil juice squirting back at my face along the sides. No matter how hard I tried it kept coming, so I tried my best to at least make it to a small corner. But before I got there, I felt like a human water sprinkler shooting devil juice from left to right along the floor looking for my room. Well luckily after having an awesome wonderful wife that cared for me, the maid staff quickly responded and cleaned up my satanic crime scene which i caused as if it never happen. I literally felt like I was in an Outer Limits episode left wondering, " WTF, I could have sworn I vomited here last night". But before we get there, I spent the whole night on the royal throne parting floods and ejecting devil juice at the same time. It was NASTY! not only was I filling the bowl but I was also shooting devil juice into the tub. I literally had to sit like I was at bar having a drink. AND!!! once again the maid staff came to my rescue..I mean it was like 10am in the morning after my wife had left that our maid came into the room where i was balled into the covers like a baby kangaroo in a pouch. So as soon as I heard her, I immediately jumped up to at least try to warn her of the crime scene I had left that night before crawling into bed. THIS maid had the nerve to say, "Sir it's ok, it's alright, you don't look to well, you should get back into bed, no worries I have gloves". SO then I replied with, "OK then!" So when I titled this, "Angelic Maids Sent From Heaven", I meant it! After my incident of Hell, I did not even get a hint that maids were whispering behind services halls what had occurred. Nights after followed with sweet greetings with delivered chicken noodle soups.
Cons:
10.0 Excellent
Pros:
Cons: Bathroom too small. Room too dark
4.2 Okay
Pros: 2 Free bottles of water and comfortable bed.
Cons: Charges for an extra bed which was done for the first time in years.
10.0 Excellent
Pros: Good price and clean and friendly service.
Cons:
10.0 Excellent
Pros: Wonderful place
Cons:
8.8 Excellent
Pros: The bedding and overall room comfort was very nice. No view but we just wanted a basic safe quiet place to sleep in downtown Boston and that’s pretty much what we got with the added attraction of a fancy lobby and great sheets.
Cons: We got to our hotel at 7:00 PM and our room wasn’t ready. Really? 7 PM? Hmmmm. Check in time is like 3PM. We were so ready to be resting and instead had to sit around for an hour till our room was ready. Wow.
4.8 Okay
Pros: In the room we stayed the heater was making an obnoxious noise. We could hear everything from all angles and did not get much rest. We as a family tried to go to the pool and the pool was nice. Yet before getting into the pool it felt as if we were walking outside with nothing on it was completely freezing. Everywhere we went in the hotel was cold and we needed to wear our jackets at all times. Even though the stay was at artic temperatures the staff was great and included my child in every conversation.
Cons:
8.0 Excellent
Pros: Location
Cons: Lack of complementary /discounts parking
Parking cost
9.4 Excellent
Pros: Attached to convention center. Nice facilities.
Cons: Slow elevators. Pool claimed to be heated but was definitely cold!
9.7 Excellent
Pros: Location
Cons:
8.0 Excellent
Pros: Room size
Cons: Interiors and furniture
10.0 Excellent
Pros:
Cons: There was a Harvard mock United Nations convention there at the same time and so many kids caused the elevators to stop at every one of the 20 plus floors
8.0 Excellent
Pros: Location and staff
Cons:
7.7 Good
Pros: Excellent location, short walk to Newbury St, Copley Square and Symphony Hall. Parking is next to Hotel.
Cons: Nothing.
8.0 Excellent
Pros: The location was so convienient!
Cons: Perfect!
4.3 Okay
Pros: I enjoyed the location of the hotel, having internet access
Cons: It is a shame the rooms do not have minibar, and the hotel is expensive for the comfort it has
4.3 Okay
Pros: the location was perfect. It connects me directly to malls and was very convenient.
Cons: Whem I first entered the room the view was beatiful, but the room was not cleaned well. There was much dust all over the furniture and sofa so I had to ask to clean the room again. Cookie crumbs were over the cushion.The pull out sofa got big dirty stain on it, so I could not feel comfortable and clean about them.
5.6 Okay
Pros: location
Cons: libral aura
8.0 Excellent
Pros: The hotel was very pretty, staff was nice, rooms were confortable. Near subway stations, bus stops, etc., also the surroundings were very nice.
Cons: the rug was a little old
6.4 Good
Pros: The ease of the proximity to everything in boston
Cons: They messed up our room size, so a family of five slept cozily in a king size bed
7.6 Good
Pros: Nearness to the Boston Symphony Hall
3.2 Mediocre
Pros: Close to Prudential and Compley shopping mall
Cons: The service was bad in the coffee shop and surprisingly the staff didn't speak proper english
Discover your ideal retreat at Sheraton Boston Hotel, an upscale hotel with outstanding service and an incredible location in downtown Boston, MA. Nestled in the historic Back Bay neighborhood and directly connected to the Prudential Center and the Hynes Convention Center, we provide a modern backdrop for work and play. Experience iconic Boston attractions like Fenway Park or stroll along Newbury Street, home to exceptional shopping and dining. Jump start your day in Boston with a quick bite at MARKET, or gather with friends over cocktails at SideBar & Grille, our hotel's lobby bar and restaurant. Wellness enthusiasts love our 5,000-square-foot spa and 24-hour fitness center, which includes a heated indoor pool with a retractable roof, perfect for enjoying the summer sunshine. Our hotel rooms and suites feature inviting details like Sheraton Sleep Experience Beds and sweeping views of Back Bay and the Charles River. Choose Sheraton Boston Hotel for a better stay in downtown Boston.
Pool
Tennis
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Copley House, you'll be centrally located in Boston, just a 4-minute walk from The Shops at Prudential Center and 6 minutes by foot from Copley Place. Featured amenities include a business center, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 2,156 reviews
All reviews
- All reviews
Excellent
9.1
Pros: We lived in Back Bay in the past so the old sounds and smells of an authentic row house were familiar and expected when we reserved the room. It was clean, albeit old and aging, the kitchenette useful and well supplied, the chairs and table at the bay windows and view very nice. There are stores nearby for food as well as nice takeouts. It is not for everyone - but we loved it! To be in the center of Boston for that price was fantastic.
Excellent
9.7
Pros: My new wife and I honeymooned there for one night. It was an old building, but clean and well-furnished. Each little apartment has everything you need, plus ours had a nice view. The bed was fantastically comfortable and we enjoyed being able to eat food we made ourselves at at little table. Staff was kind and pleasant to deal with. This place is not new or renovated or fancy by any standards, but well maintained and cozy, and a great value. Would definitely stay here again and recommend to anyone looking to stay at a decent place in Boston for a good price!
Good
7.6
Pros: Great location, well-furnished apartments
Excellent
8.2
Pros: Love the location, very close to everything we wanted. Fenway was just a quick walk away as well as a few nice bars. However there were two different tram lines just a few blocks away to get anywhere not within walking distance. Room was small but clean with all the amenities required.
Excellent
8.5
Pros: The price for being two blocks away from Prudential center was great as the event I was attending was being held there.
Clean sheets, floors, and otherwise.
Friendly and helpful staff!
Excellent
10.0
Pros: Back Bay neighborhood townhouses converted to hotel . . . didn't "stay" in Boston for a night --- I lived in Boston for a night . . . love this place . . . will be my 1st choice for Boston in future
Okay
4.2
Pros: Friendly staff
Okay
5.7
Pros: The location and full kitchen facilities. It was within walking distance of all activities we were involved with. Excellent location for subway.
Okay
5.0
Pros: feel very easy to stay
Good
6.3
Pros: My room had been recently refurbished. decor very nice - and good size. would be good for longer term stay as it had kitchenette.
Okay
4.3
Pros: The responsiveness of the staff was good when there were problems.
Good
7.0
Pros: location
Good
6.8
Pros: Lots of space, kitchen facilities, nice street, friendly staff, close to shops, including Prudential Centre and Shaws supermarket, great value - $140 inc tax for a one bed studio.
Good
6.4
Pros: Great location in a beautiful neighborhood. The room was organize in a good taste, and the kitchen was well equipped.
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Cons: $self.cons
Okay
4.0
Pros: Good to have a kitchen when we are away from home
Okay
5.2
Pros: Close to subway and restaurants
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Cons: $self.cons
Good
6.4
Pros: Very accommodating staff
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Cons: $self.cons
Details
Reviews
Overall 8.1 Excellent
Based on 2,156 reviews
Cleanliness
8.1
Comfort
7.9
Location
9.2
Services
7.7
Staff
8.7
Value for money
7.4
9.1 Excellent
Pros: We lived in Back Bay in the past so the old sounds and smells of an authentic row house were familiar and expected when we reserved the room. It was clean, albeit old and aging, the kitchenette useful and well supplied, the chairs and table at the bay windows and view very nice. There are stores nearby for food as well as nice takeouts. It is not for everyone - but we loved it! To be in the center of Boston for that price was fantastic.
Cons: We were able to air out the smell of febreze or the like. It was not needed and if it had not aired out, it would have been a problem.
9.7 Excellent
Pros: My new wife and I honeymooned there for one night. It was an old building, but clean and well-furnished. Each little apartment has everything you need, plus ours had a nice view. The bed was fantastically comfortable and we enjoyed being able to eat food we made ourselves at at little table. Staff was kind and pleasant to deal with. This place is not new or renovated or fancy by any standards, but well maintained and cozy, and a great value. Would definitely stay here again and recommend to anyone looking to stay at a decent place in Boston for a good price!
Cons: The cheap shampoo and soap provided smelled a little weird, and there was a funny little device on the wall that may have been meant for a lamp or some device that had exposed wires. We parked at Alewife station for $7 and took the T in because the parking at Copley House is $20 and the cheapest around (and we hate driving in Boston traffic). Still, the good outweighed these minor inconveniences!
7.6 Good
Pros: Great location, well-furnished apartments
Cons: Not handicap accessible and no mention of that on the website or in any of the information provided. My room was on the 3rd floor in a building with no elevator.
The only interaction I had with staff prior to check out was because I emailed to ask them about a late arrival; did not talk to or hear from anyone else other than that.
8.2 Excellent
Pros: Love the location, very close to everything we wanted. Fenway was just a quick walk away as well as a few nice bars. However there were two different tram lines just a few blocks away to get anywhere not within walking distance. Room was small but clean with all the amenities required.
Cons: Didn't care for the coffee, however there was a 711 two blocks down that had green mountain coffee so all was well there. Also didn't care for having to park a few blocks away, but for $15 a day parking, it was better than getting a ticket.
8.5 Excellent
Pros: The price for being two blocks away from Prudential center was great as the event I was attending was being held there.
Clean sheets, floors, and otherwise.
Friendly and helpful staff!
Cons: The walls were thin enough where I could clearly hear any noises including coughs, grumbles and otherwise of next door patrons.
10.0 Excellent
Pros: Back Bay neighborhood townhouses converted to hotel . . . didn't "stay" in Boston for a night --- I lived in Boston for a night . . . love this place . . . will be my 1st choice for Boston in future
Cons:
4.2 Okay
Pros: Friendly staff
Cons: Copley House actually runs 4 separate apartment buildings in Boston's South End. We selected them for their Newton St. location but they sent us three blocks the wrong way on a side street. In the -10F days we were there that was miserable. But the worst was that the heating in the room could not keep up with the outside temperature. Our room never warmed up above 60F, which basically ruined our romantic weekend getaway. We flagged this to management on the night of our check-in. They made one halfhearted attempt to help (at least we assume that is what the 10am knock on our door was when we were sleeping) and then they never tried to help again. A disappointing experience (this was our third weekend rental in the South End and the other two providers were much better).
5.7 Okay
Pros: The location and full kitchen facilities. It was within walking distance of all activities we were involved with. Excellent location for subway.
Cons: Shower heads were extremely noisy. Adjacent room shower woke us.
5.0 Okay
Pros: feel very easy to stay
Cons: The window can not open, so the room lacks of fresh air.
6.3 Good
Pros: My room had been recently refurbished. decor very nice - and good size. would be good for longer term stay as it had kitchenette.
Cons: Stairwell was narrow - no elevator which was not an issue for me, but might be. also the office staff was not always present: "on break, back shortly, sorry for inconvenience"
4.3 Okay
Pros: The responsiveness of the staff was good when there were problems.
Cons: The room had not been checked properly prior to being let to us. We had to change rooms as the first one had blinds that did not fit the window so our privacy was compromised. The second room in which we stayed was not clean including plates in the cupboards. We had to wash them before use. The tv did not work due to a broken cable. We had no way of controlling the heating when it was chilly and had to call for it to be switche in on more than one occasion. There were no cooking utensils or cutlery in the room and the gas cooker would not ignite automatically with no provision of a manual lighter. The carpet was filthy around the edges, the whole place needed a good clean, thick dust lay along the edge of the carpet.
7.0 Good
Pros: location
Cons: 2 flights of stairs
6.8 Good
Pros: Lots of space, kitchen facilities, nice street, friendly staff, close to shops, including Prudential Centre and Shaws supermarket, great value - $140 inc tax for a one bed studio.
Cons: Shower took a long time to heat up, we guess this was because we were in the basement apartment and the boiler was at the top of the building. Think the place is being slowly overhauled as some of kitchen/bathroom units look a little bit bashed, but another suite we looked into as it was being cleaned was really well furnished. Our flat was mostly lovely though. The carpet leading to our room, down the stairs needs replacing and the room next door is the linen room and a big basket of dirty linen was sat in the corridor at one point, but overall this didn't affect our stay. The aircon filter was not clean though so we didn't use it, it does need cleaning. Check in area was cluttered.
6.4 Good
Pros: Great location in a beautiful neighborhood. The room was organize in a good taste, and the kitchen was well equipped.
4.0 Okay
Pros: Good to have a kitchen when we are away from home
Cons: I booked a one bedroom suit through booking.com with USD100 per night. When we arrive they refuse to give us a one bed room suit and end up with a small single studio. My brother had to sleep on an airbed with the heat not warm enough and not adjustable. This brings us a bad experience and don't want to book the copley house again. You never know if you get the room you booked for.
5.2 Okay
Pros: Close to subway and restaurants
6.4 Good
Pros: Very accommodating staff
With a stay at Copley House, you'll be centrally located in Boston, just a 4-minute walk from The Shops at Prudential Center and 6 minutes by foot from Copley Place. Featured amenities include a business center, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Pets allowed on request. Charges may apply.
Kitchen/kitchenette
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Hotel 140, you'll be centrally located in Boston, within a 5-minute walk of Copley Square and Copley Place. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 1,413 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Very roomy for a boutique hotel, clean and comfy and modern. Staff were uniformly extra helpful and friendly.
Excellent
9.7
Pros: The location, the price, the ease of checking in and out.
Good
7.3
Pros: The staff was very accommodating, taking our luggage early so we could check out the city.
Good
6.7
Pros: The value- location, price, accomodations.
Good
7.3
Good
7.3
Pros: well-decorated comfortable room, new bath, simply furnished but more than adequate for the price.
Okay
5.7
Pros: We really liked the location of the hotel. It was close to all of the shopping and restaurants. We never had to take a taxi or drive our car until we were leaving.
Good
6.8
Pros: Nice design great location lovely renovation friendly atmosphere gentle staff
Good
6.6
Pros: Very good location for a visit to Boston both as a tourist and if you want to shop, the huge Prudential shopping centre is very close.
Mediocre
3.2
Pros: The location: in the center of the city,
Good
6.0
Pros: The access to the entire city via foot or mass transit was excellent.
Excellent
8.0
Pros: Free Internet, the opportunity to have a bar fridge (would be better if it was stocked) the various pillows on offer and the amneties in the bathroom.
Details
Reviews
Overall 8.1 Excellent
Based on 1,413 reviews
Cleanliness
8.5
Comfort
7.9
Location
9.2
Services
7.6
Staff
8.3
Value for money
7.3
10.0 Excellent
Pros: Very roomy for a boutique hotel, clean and comfy and modern. Staff were uniformly extra helpful and friendly.
Cons: Shower was hot but not super high pressure. Walls are thin. These are very minor drawbacks!
9.7 Excellent
Pros: The location, the price, the ease of checking in and out.
Cons: Nothing
7.3 Good
Pros: The staff was very accommodating, taking our luggage early so we could check out the city.
Cons:
6.7 Good
Pros: The value- location, price, accomodations.
Cons:
7.3 Good
Pros:
Cons: curtains need to be changed. also the tv.
7.3 Good
Pros: well-decorated comfortable room, new bath, simply furnished but more than adequate for the price.
Cons: Food service was limited, had to look around for breakfast options and restaurants for evening meals in the area were pricey. Perhaps more familiarity with the neighborhood would have helped. A good all-day (7am to 10 pm) coffee shop in the hotel would be a good addition to the food service now available in the hotel, and to the neighborhood.
5.7 Okay
Pros: We really liked the location of the hotel. It was close to all of the shopping and restaurants. We never had to take a taxi or drive our car until we were leaving.
Cons: I thought the room we had was small although it was very clean.
6.8 Good
Pros: Nice design great location lovely renovation friendly atmosphere gentle staff
Cons: Acoustics! Could hear neighbors arguing into the wee hours also - light from hall shining around and under the door (related problems?)
6.6 Good
Pros: Very good location for a visit to Boston both as a tourist and if you want to shop, the huge Prudential shopping centre is very close.
Cons: Very minor issue. Breakfast was confusing on the first visit if like me you did not read the voucher properly.
3.2 Mediocre
Pros: The location: in the center of the city,
Cons: The style of the room.
6.0 Good
Pros: The access to the entire city via foot or mass transit was excellent.
Cons: Tiny rooms
8.0 Excellent
Pros: Free Internet, the opportunity to have a bar fridge (would be better if it was stocked) the various pillows on offer and the amneties in the bathroom.
Cons: No porter service or ramp into the hotel for heavy suitcases.
With a stay at Hotel 140, you'll be centrally located in Boston, within a 5-minute walk of Copley Square and Copley Place. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Golf
Restaurant
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in Boston (Theatre District), Found Hotel Boston Common is within a 15-minute walk of Boston Common and Copley Square. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 1,971 reviews
All reviews
- All reviews
Excellent
8.0
Pros: I enjoyed my stay and thought that the staff was helpful and genuine.
Excellent
10.0
Pros: The location
Good
7.7
Excellent
10.0
Pros: clean, nice, can be a great bargain
Excellent
8.2
Pros: Great location and good value. Rooms are quiet and staff is quite helpful. Breakfast is included and quality of the towels, soap, shampoo, etc. is better than in most inexpensive hotels. The rooms are clean and the beds are quite comfortable.
Excellent
9.1
Pros: Staff was very accommodating. Especially Robbie who assigned me a room although I arrived early. Room was cozy but charming.
Okay
4.5
Pros: location, price, breakfast
Good
7.1
Pros: very small rooms but adequate
Excellent
8.5
Pros: The staff we met were all friendly and helpful.
Boston is a very walkable city and the Milner is a well placed starting point
for many of the most important attractions.
Excellent
8.2
Pros: Affordable and efficient. Just needed a clean and convenient place in the right location to sleep. It was under construction, so there may be more bells and whistles later, but I hope the price doesn’t go up, too.
Excellent
9.7
Pros: Bed was super comfortable
Excellent
9.1
Pros: As above it was in an ideal safe location within easy walking distance or transport plus places of interest as well as parklands to enjoy and take time out.
Good
6.0
Pros: Helpful Staff and Good Location
Mediocre
3.7
Okay
5.7
Pros: It is central and quiet; breakfast is good for European taste, staff helpful.
Good
6.7
Pros: My room was small, but had everything I needed, even a coffee maker. Breakfast in the morning made life very easy.
Okay
5.6
Pros: The price -- good value for the money
Okay
4.8
Pros: A bit expensive.Very good location, pretty close to the common park and close to the downtown.
Mediocre
3.2
Pros: no
Okay
5.2
Pros: Downtown location
Good
6.4
Pros: perfect location, friendly staff
Good
7.2
Pros: price, location
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 1,971 reviews
Cleanliness
8.5
Comfort
7.8
Location
9.0
Services
7.4
Staff
7.8
Value for money
7.4
8.0 Excellent
Pros: I enjoyed my stay and thought that the staff was helpful and genuine.
Cons: My room was small but adequate. My shower took forever to warm up but there was enough hot water once it did.
10.0 Excellent
Pros: The location
Cons: A vending machine with snacks and laundry supplies (ie. detergent)...
7.7 Good
Pros:
Cons: The breakfast nook was overcrowded each day we were there
10.0 Excellent
Pros: clean, nice, can be a great bargain
Cons: prices fluctuate greatly
8.2 Excellent
Pros: Great location and good value. Rooms are quiet and staff is quite helpful. Breakfast is included and quality of the towels, soap, shampoo, etc. is better than in most inexpensive hotels. The rooms are clean and the beds are quite comfortable.
Cons: The rooms are small. The first time I stayed for one night, I had a tiny, cramped room, but on my second visit for 6 nights, I had a room I would call cozy instead of cramped -- small, but certainly big enough for one person to be comfortable. The space in both rooms could be used more efficiently by adding more shelves in both the rooms and bathrooms, plus replacing desks and dressers with ones that are less deep.
9.1 Excellent
Pros: Staff was very accommodating. Especially Robbie who assigned me a room although I arrived early. Room was cozy but charming.
Cons:
4.5 Okay
Pros: location, price, breakfast
Cons: toilet not working, A/C not controllable, old
7.1 Good
Pros: very small rooms but adequate
Cons:
8.5 Excellent
Pros: The staff we met were all friendly and helpful.
Boston is a very walkable city and the Milner is a well placed starting point
for many of the most important attractions.
Cons: The 'continental' breakfast is appreciated but involves throwing away a lot of plastic packaging etc
which is convenient for the hotel but not helpful to the environment.
8.2 Excellent
Pros: Affordable and efficient. Just needed a clean and convenient place in the right location to sleep. It was under construction, so there may be more bells and whistles later, but I hope the price doesn’t go up, too.
Cons:
9.7 Excellent
Pros: Bed was super comfortable
Cons: Loud people at night on the street but I suppose it was my bad luck.
9.1 Excellent
Pros: As above it was in an ideal safe location within easy walking distance or transport plus places of interest as well as parklands to enjoy and take time out.
Cons: I had a single room. The bed was really comfortable and housekeeping staff keep the rooms well aerviced and it is very clean. However, it was a small room with very little room for a large case and I had to keep mine on the floor throughout my 3 day stay. Other than that it was fine but not a room I would want to spend time in during the day as no view due to air conditioner being in the window. However it was quiet at night and easy up sleep.
I am gluten free and found very little I could eat from breakfast provided, so would eat breakfast out as more options.
I enjoyed my stay and would check in again if ever I was in Bodton in the future.
It was value for money and that was important to me. My sincere thanks for a friendly and welcoming and well mannered staff .
6.0 Good
Pros: Helpful Staff and Good Location
Cons: Shower temperature variable.Phone meter faulty, had messages from prior guests and charged for free calls.
3.7 Mediocre
Pros:
Cons: I was shopping so the room was to small so I left after one night. I had send a package and he never came to me and the did not no anythig about it, but the package did come but never to me (maby stolen)
5.7 Okay
Pros: It is central and quiet; breakfast is good for European taste, staff helpful.
Cons: Windows of the room were sealed and I could not stand the noise of air conditioning, but in November it was not a major problem to put it off. I asked a very quiet room and I got it on the back, viewing a brick wall just in front. Remark that "Single Twin Room" meant in my case a tiny room with a large single bed, no cupboard, no chair, a drawer with TV on it.
6.7 Good
Pros: My room was small, but had everything I needed, even a coffee maker. Breakfast in the morning made life very easy.
Cons: That I could not open a window.
5.6 Okay
Pros: The price -- good value for the money
Cons: Difficult to get suitcase up the steps, Why need a deposit for "incidentals"? What incidentals could there have been???? Have not read any guest reviews.
4.8 Okay
Pros: A bit expensive.Very good location, pretty close to the common park and close to the downtown.
Cons: The breakfast is horrible.
3.2 Mediocre
Pros: no
Cons: i was far from eveything
5.2 Okay
Pros: Downtown location
Cons: Drain in bathrooom sink was disconnected and did not work. I had to make the repair myself
6.4 Good
Pros: perfect location, friendly staff
Cons: no wireless in the room, although announced in the ad
7.2 Good
Pros: price, location
Located in Boston (Theatre District), Found Hotel Boston Common is within a 15-minute walk of Boston Common and Copley Square. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Room service
Parking
Laundry service
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Boston Fenway Inn by FOUND, you'll be centrally located in Boston, steps from Berklee College of Music and 6 minutes by foot from Hynes Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Overall 7.7 Good
Based on 910 reviews
All reviews
- All reviews
Mediocre
2.0
Excellent
9.4
Good
6.5
Pros: There was no a/c and no fans. It was hot hot hot in our room on this summer day.
The kitchen was almost a joke. We could not find a single spoon or fork!
They do not recycle - shame on them!
Excellent
10.0
Pros: q1
Details
Reviews
Overall 7.7 Good
Based on 910 reviews
Cleanliness
7.6
Comfort
7.4
Location
8.9
Services
7.5
Staff
8.6
Value for money
7.9
2.0 Mediocre
Pros:
Cons: I was un aware that there was no private room and this place is a youth hostel. I canceled on the spot and then was stuck with a $400 hotel room because Boston is over priced for no logical reason.
9.4 Excellent
Pros:
Cons: Beds are a bit hard, but it’s not a huge deal.
6.5 Good
Pros: There was no a/c and no fans. It was hot hot hot in our room on this summer day.
The kitchen was almost a joke. We could not find a single spoon or fork!
They do not recycle - shame on them!
Cons:
10.0 Excellent
Pros: q1
Cons: d1
With a stay at Boston Fenway Inn by FOUND, you'll be centrally located in Boston, steps from Berklee College of Music and 6 minutes by foot from Hynes Convention Center. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at The Midtown Hotel, you'll be centrally located in Boston, within a 5-minute walk of Boston Symphony Hall and The Shops at Prudential Center. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Boston? This hotel features 2300 square feet (214 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 7.5 Good
Based on 1,530 reviews
All reviews
- All reviews
Good
6.2
Excellent
9.4
Pros: Close to NE university.
Excellent
10.0
Pros: Clean, Right price and big rooms
Excellent
8.5
Pros: We had an incident upon arrival, and the staff was all about helping us. The hotel is in a great location for access to everything great about downtown Boston.
Good
7.1
Pros: Location
Good
6.2
Pros: no breakfast. loud hall.
Excellent
8.8
Pros: Great value for the price and in a great location!
Excellent
8.8
Pros: Location is terrific
Staff was great
Property is clean
Excellent
8.5
Pros: Hotel is clean. Swimming pool spotless. It is far from the attractions. You will have to take a taxi or Uber (approx. $10)
Very close to Fenway, walking distance.
Excellent
8.0
Pros: Good size room. Great location for good value. Parking was validated bc we were going to Sox game.
Okay
4.5
Pros: It was a convenient location.
Good
6.8
Pros: Convenient location & best price in area
Friendly service
Attractive updated decor
Comfortable bed
Okay
5.3
Pros: Staff was smiling and helpful. Location close to metro and Barnes and Nobles (+Starbucks).
Good
7.7
Pros: Proximity to Prudential Tower and the staff was very helpful
Good
6.0
Pros: Great location for a good price, helpful and friendly staff, for the most part very comfortable rooms.
Okay
4.3
Pros: The location, the size of the room (although the bathroom was tiny).
Good
6.0
Pros: I liked staying at Midtown Hotel because of the location. Location is everything. Hotel was clean and the staff was very friendly and helpful.
Good
6.4
Pros: close to the city, nice large clean rooms, good staff
Good
6.4
Pros: Good location near subways which were also great. Easy parking under hotel. Rooms basic but very clean.
Good
7.6
Pros: The cost, great value and the convenience
Mediocre
2.8
Pros: location was good
Good
6.0
Pros: location
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Cons: $self.cons
Details
Reviews
Overall 7.5 Good
Based on 1,530 reviews
Cleanliness
7.6
Comfort
7.4
Location
8.7
Services
6.9
Staff
8.1
Value for money
6.9
6.2 Good
Pros:
Cons: I know it's Boston but still overpriced. Had a lot of luggage that I by had to climb stairs with because there was no elevator. Small bathroom. No electrical outlets.
9.4 Excellent
Pros: Close to NE university.
Cons: No restaurant for breakfast but good inexpensive breakfast place just down the street within easy walking.
10.0 Excellent
Pros: Clean, Right price and big rooms
Cons: There was remodeling going on.
8.5 Excellent
Pros: We had an incident upon arrival, and the staff was all about helping us. The hotel is in a great location for access to everything great about downtown Boston.
Cons: The hotel is a basic hotel, no frills. But the staff and location make up for it.
7.1 Good
Pros: Location
Cons: AC off during my stay it was 45 degree outside I have to open the only window.
6.2 Good
Pros: no breakfast. loud hall.
Cons:
8.8 Excellent
Pros: Great value for the price and in a great location!
Cons: No breakfast included nor available cafeteria in the lobby.
8.8 Excellent
Pros: Location is terrific
Staff was great
Property is clean
Cons: Older property showing some of its age
8.5 Excellent
Pros: Hotel is clean. Swimming pool spotless. It is far from the attractions. You will have to take a taxi or Uber (approx. $10)
Very close to Fenway, walking distance.
Cons:
8.0 Excellent
Pros: Good size room. Great location for good value. Parking was validated bc we were going to Sox game.
Cons: Bathroom was small and outdated.
4.5 Okay
Pros: It was a convenient location.
Cons: For the price, the hotel was very shabby. It clearly hasn't been rennovated in a long time and was just kind of depressing. For how much they were charging, the hotel should have been much nice. I was disappointed.
6.8 Good
Pros: Convenient location & best price in area
Friendly service
Attractive updated decor
Comfortable bed
Cons: Thin walls... noise in the hall and a little from the busy street interrupted sleep.
Shower head is too low for moderately tall man.
Loud A/C (which was a bit of a plus because it muffled hall noise, but still...)
Was hard to get curtains to close out all the street light (and it's a bright street)
5.3 Okay
Pros: Staff was smiling and helpful. Location close to metro and Barnes and Nobles (+Starbucks).
Cons: The hall was very noisy during the night with guests in the hall. No staff keeping an eye on things during that time.
7.7 Good
Pros: Proximity to Prudential Tower and the staff was very helpful
Cons: There was no WIFI for guests
6.0 Good
Pros: Great location for a good price, helpful and friendly staff, for the most part very comfortable rooms.
Cons: Internet is overpriced and does not work very well, not good bathrooms, it's an old hotel needs redoing/upgrade.
4.3 Okay
Pros: The location, the size of the room (although the bathroom was tiny).
Cons: It's rather ugly, looks like a motel (outside and inside), it looks somewhat rundown. The rate we paid was very high for the type of hotel it is, although it was a busy weekend in Boston and they probably offer lower rates at other times.
6.0 Good
Pros: I liked staying at Midtown Hotel because of the location. Location is everything. Hotel was clean and the staff was very friendly and helpful.
Cons: The only thing i did not like were the beds. Too hard for my back.
6.4 Good
Pros: close to the city, nice large clean rooms, good staff
Cons: quite expensive....
6.4 Good
Pros: Good location near subways which were also great. Easy parking under hotel. Rooms basic but very clean.
Cons: towels where a little thin but clean.
7.6 Good
Pros: The cost, great value and the convenience
Cons: No
2.8 Mediocre
Pros: location was good
Cons: room felt damp and bathroom was un-satisfactory. room facilities such as tea making were poor
6.0 Good
Pros: location
With a stay at The Midtown Hotel, you'll be centrally located in Boston, within a 5-minute walk of Boston Symphony Hall and The Shops at Prudential Center. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Boston? This hotel features 2300 square feet (214 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Spa
Restaurant
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Courtyard Boston Downtown welcomes you to the birthplace of the American Revolution where we boast an eclectic blend of historic charm and modern technology. Set in the Theater District near Chinatown, on land once owned by a participant in the Boston Tea Party, our boutique hotel began as Boston Lodge No. 10, later renamed The Hotel Bradford. Our renovations have restored the interior to the opulence and glamour of its 1920s design. When you're ready to explore Massachusetts, the Theater District, Boston Common, Faneuil Hall Marketplace and the Freedom Trail await. Enjoy valet parking and complimentary Wi-Fi throughout our boutique hotel, along with a fitness center and superb on-site dining at Post No. 10. Book your Boston event in more than 12,000 square feet of space, including three historic, renovated ballrooms. Our hotel rooms and suites, many with city views, boast plush bedding and spa-like bathrooms with walk-in showers. We look forward to making your stay memorable at Courtyard Boston Downtown.
Overall 7.5 Good
Based on 1,056 reviews
All reviews
- All reviews
Good
7.7
Excellent
10.0
Pros: Located right next to a popular night club. All I had to to do was go next door.
Excellent
9.7
Pros: Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.
Excellent
8.8
Pros: Very comfortable beds.
Excellent
8.0
Pros: The roomwas clean and quiet. The bed was comfortable. The staff were courteous and helpful.
Mediocre
3.6
Pros: Its close to everything
Excellent
9.0
Pros: Availability and price
Excellent
8.6
Pros: Very modern and clean. Good services. Best value in the area. Close to the commons.
Excellent
9.1
Pros: Location was for us was perfect for us as it was just across from Boston and just 1 stop using the subway to Beacon Hill. We had free valet parking which was one of the key decisions to staying there. The area was super quiet and very green.
Excellent
8.6
Pros: The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location.
Excellent
10.0
Pros: Comfortable beds, clean quiet environment, helpful staff.
Okay
5.1
Details
Reviews
Overall 7.5 Good
Based on 1,056 reviews
Cleanliness
8.8
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.6
Value for money
7.5
7.7 Good
Pros:
Cons: The staff member who checked us in refused to accept the arrangements previously agreed to by another associate and the accounting department ( in writing/email). Because a box was inadvertently not checked on our pre-authorization form he dusmissed it completely without first checking with the parties ( whose contact info was on the form) we gave him. Humiliating and a time waster. Terrible customer service.
10.0 Excellent
Pros: Located right next to a popular night club. All I had to to do was go next door.
Cons: Expensive parking, pay atleast $36 per day, no breakfast
9.7 Excellent
Pros: Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.
Cons:
8.8 Excellent
Pros: Very comfortable beds.
Cons: Mini fridge in rooms is needed!
8.0 Excellent
Pros: The roomwas clean and quiet. The bed was comfortable. The staff were courteous and helpful.
Cons: The room was small. Like most hotels, the "high-definition" TV was a mirage - an analog signal stretched over a flat panel. For the life of me, I can't understand why hotels will not get high def signals in the rooms.
3.6 Mediocre
Pros: Its close to everything
Cons: the hotel didnt have much to offer. No parking. No fridge in the room. Two adults means one bed. Small bathroom. Not allowed to bring your own food and drinks in. Rude service.
9.0 Excellent
Pros: Availability and price
Cons: Tight bathroom
8.6 Excellent
Pros: Very modern and clean. Good services. Best value in the area. Close to the commons.
Cons:
9.1 Excellent
Pros: Location was for us was perfect for us as it was just across from Boston and just 1 stop using the subway to Beacon Hill. We had free valet parking which was one of the key decisions to staying there. The area was super quiet and very green.
Cons: Although the room was nice. Personally we found the bed to be a little uncomfortable. The free upgrade which came by my rewards status was a welcome surprise but we were surprised that it was directly behind the elevator shaft. Upgrade..not sure. The staff were pleasant when spoken to but were not very engaged with the patrons. There wasn't a lot of choices nearby for restaurants.
8.6 Excellent
Pros: The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location.
Cons: My main complaint is the staff. I found them a tad unprofessional. Upon stepping to the front desk the young ladies at the counter seemed less interested in helping visitors than in carrying on a concerted air of disinterest and conversations among themselves.
Additionally 2 surly security guards came to the room at 3am about a noise complaint. Their heavy-handed manner was more suitable for a dive bar than relating to adult guests paying upwards of $500 a night. They were clearly not suited to be the first point contact in regard to guest relation.
Based on the last situation I doubt I would stay at this location again. Which is sad given i would have used it for family vacations and business occasions.
10.0 Excellent
Pros: Comfortable beds, clean quiet environment, helpful staff.
Cons: Cable was fuzzy and I would've like to have some kind of on demand service.
5.1 Okay
Pros:
Cons: No hot water in the morning.
Courtyard Boston Downtown welcomes you to the birthplace of the American Revolution where we boast an eclectic blend of historic charm and modern technology. Set in the Theater District near Chinatown, on land once owned by a participant in the Boston Tea Party, our boutique hotel began as Boston Lodge No. 10, later renamed The Hotel Bradford. Our renovations have restored the interior to the opulence and glamour of its 1920s design. When you're ready to explore Massachusetts, the Theater District, Boston Common, Faneuil Hall Marketplace and the Freedom Trail await. Enjoy valet parking and complimentary Wi-Fi throughout our boutique hotel, along with a fitness center and superb on-site dining at Post No. 10. Book your Boston event in more than 12,000 square feet of space, including three historic, renovated ballrooms. Our hotel rooms and suites, many with city views, boast plush bedding and spa-like bathrooms with walk-in showers. We look forward to making your stay memorable at Courtyard Boston Downtown.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 7 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has facilities measuring 50483 square feet (4690 square meters), including a conference center.
Overall 7.2 Good
Based on 1,188 reviews
Excellent
9.7
Pros: Very nice hotel great location
Good
6.0
Pros: Bed was comfortable. Soap smelled great.
Excellent
8.8
Pros: Service location
Good
7.4
Pros: Location, clean, ambience
Excellent
10.0
Pros: We liked the luxurious feel of the hotel and that the Hotel was pet friendly. The Hotel is very beautiful and clean and it also had a boutique hotel, friendly feel to it. The hotel was right next to a beautiful big park which was great to take a walk in. We were also in a close proximity to a very luxurious restaurant with excellent food.The rooms were clean and comfortable and recently updated.
I must give a five star plus service rating to them because I happened to left my iPad and wallet behind in the safe and they actually sent everything back to me via express overnight right away free of charge to me.
Excellent service, great staff!
Excellent
10.0
Pros: Great location, breakfast was delicious with healthy options. Friendly staff. Easy checkout.
Excellent
8.5
Good
7.4
Pros: Renovation and lobby looks beautiful. In a really nice area.
Excellent
8.2
Pros: The bed was comfortable, the staff was helpful and prompt, and the location was prime getting out to explore Boston. I also appreciated the accessibility of the Lynx fitness center and the conference rooms for business purposes.
Excellent
9.7
Good
7.7
Pros: Everything overall was good. Room was just very small for the price. We paid a lot of money to travel from Miami, you would think they’d tried to comfort you traveling so far. Overall, good experience.
Okay
4.8
Pros: Updated rooms and clean.
Details
Reviews
Overall 7.2 Good
Based on 1,188 reviews
9.7 Excellent
Pros: Very nice hotel great location
Cons: Room size was surprisingly small
6.0 Good
Pros: Bed was comfortable. Soap smelled great.
Cons: My room was changed to a different room when I arrived that I didn't ask for. I already payed online. It was made seem like my room was changed to something better when indeed it was worse. Bigger bed. But we lost the use of the bath tub and space. We had a very small stand up shower. I had a romantic night planned for me and my significant other and we couldn't do what we wanted. Was also charged 140 dollars with out any explanation or anything. Highly disappointed.
8.8 Excellent
Pros: Service location
Cons: Resort fee is silly
I don’t get it
There is a gym but I don’t use it
7.4 Good
Pros: Location, clean, ambience
Cons: No parking, breakfast not included
10.0 Excellent
Pros: We liked the luxurious feel of the hotel and that the Hotel was pet friendly. The Hotel is very beautiful and clean and it also had a boutique hotel, friendly feel to it. The hotel was right next to a beautiful big park which was great to take a walk in. We were also in a close proximity to a very luxurious restaurant with excellent food.The rooms were clean and comfortable and recently updated.
I must give a five star plus service rating to them because I happened to left my iPad and wallet behind in the safe and they actually sent everything back to me via express overnight right away free of charge to me.
Excellent service, great staff!
Cons: N/A
10.0 Excellent
Pros: Great location, breakfast was delicious with healthy options. Friendly staff. Easy checkout.
Cons: Rooms are small but that didn’t bother us really
8.5 Excellent
Pros:
Cons: Bars for safety in tub and emergency cord for accidents
7.4 Good
Pros: Renovation and lobby looks beautiful. In a really nice area.
Cons: First room smelled like cigarettes and was incredibly small. We complained about the smell of smoke and size of the room and they said if we wanted a bigger room we would have to pay $30 more. Bed was very uncomfortable. Overall three star experience.
8.2 Excellent
Pros: The bed was comfortable, the staff was helpful and prompt, and the location was prime getting out to explore Boston. I also appreciated the accessibility of the Lynx fitness center and the conference rooms for business purposes.
Cons: The room itself was very small, truly only for one person. I would have appreciated a small fridge as I was staying for several days and cannot afford to eat out regularly while traveling (or at the pricey restaurants within the hotel). The walls between rooms seemed quite thin and doors slammed loudly.
9.7 Excellent
Pros:
Cons: Tooth paste and a tooth brush
7.7 Good
Pros: Everything overall was good. Room was just very small for the price. We paid a lot of money to travel from Miami, you would think they’d tried to comfort you traveling so far. Overall, good experience.
Cons: Try there best to try and accommodate visitors traveling from other states. Rooms are very small for the prices.
4.8 Okay
Pros: Updated rooms and clean.
Cons: We waited until 10:30 pm to get our room. They comped our breakfast but still no ideal.
Boston Park Plaza is centrally located in Boston, a 3-minute walk from Newbury Street and 7 minutes by foot from Boston Public Garden. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Boston? This hotel has facilities measuring 50483 square feet (4690 square meters), including a conference center.
Pets allowed on request. Charges may apply.
Fitness centre
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
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