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Pros: Nothing much.

Cons: The business seat was not comfortable. They serviced food from midnight until 1:30 am on a night flight. With the lights on, you cannot really sleep. The sleep mask provided can’t cover the light properly. It was just a horrible flight.

Cons: The food option can be better.

Pros: 4 hours delayed and horrible service. I really hate this flight company!!!!

Cons: Punctuality and better service. Please let passengers know early of any changes. Utterly shocked.

Pros: Nothing

Cons: It was like flying a crowded bus with push and shove!

Pros: Not much

Cons: Everything

Pros: Notjing

Cons: Many of the seat monitors did not work. Mine did not work going to or from Delhi. For a 14 hour flight that is ridiculous. The beverage cart came around once. All you got was water and tea or coffee with the meals. Some of the flight attendants had attitudes and were throwing temper tantrums.

Cons: There were no fans or AC running before takeoff and we had to sit in a hot plane for an hour. My seat wouldn't stay reclined. My child's entertainment system froze early on and no one fixed it. One of the toilet seats was broken. Airport checkin lines were very poorly managed.

Pros: Crew was amazing. They are very active.

Cons: The entertainment system does not work.

Cons: The entertainment system doesn't work at all.

Cons: Boarding at hyd is was worst. The associates were very rash n rude.

Pros: Same thing as my earlier flight.Toilets paper was out of stock. No water inside Toilets.

Cons: They are not going to change until this is privatize.

Pros: No seats are horrible, Toilets/ Restrooms are smelling very bad. No staff bother even the flight Attendant

Cons: This is lazy people never bother what ever you tell them. I don’t think they will improve. Your travel blog should not do any business with them it will bring shame & negativity.

Pros: Food is good. Crew is very polite.

Cons: Everything - Boarding, Quality of Aircraft, Cleanliness, Entertainment. Everything looks so outdated (and broken). Pieces of the seat were dangling.

Pros: I like just the greeting

Cons: Service of the crew

Pros: Food and crew

Cons: Toilets didn’t work, they were dirty and no water!

Pros: Air India sucks.

Cons: unprofessional service

Pros: Seats were not comfortable.

Cons: Switching to business class for better comfort

Pros: Flight delayed 2 hours

Pros: Good value/price. Baggage retrieval time quick.

Cons: Flight delayed.

Pros: Again, I did not require much service.

Cons: An on time departure would have been preferred.

Pros: Air India ground staff do not have proper planning and allocation of Seats

Cons: Smile and patience

Pros: Boarding was a mess. Stood in line for over 90 mins. They don’t have Airport checkin kiosks. Flight delayed over 2hours without information to the passengers! Seats are beat up. Lavatories dirty within 3 hours of flying, and this was an 18hour non stop!

Cons: Please don’t book Air India

Cons: Offer some form of entertainment or alternatively free access to internet.

Cons: Proper meal for lunch but for dinner we were given snack foods (croissant, fruit salad and chocolate cake). Also my bag got left in Delhi as I had a fast transfer - Got it back but it was quite stressful!

Pros: The cabin was nice quiet and peaceful

Cons: Flight got delayed but was not informed. Incoming was late so (which captain informed during in alight announcment). ] Im sure AI new well in advance that this flight will be delayed for sure. Should have informed the passengers!

Pros: Very rude crews

Cons: Seat had some chewing gum and when I complained. I get just covered with a cloth very very unhygienic flights

Cons: Food could have been better... The croissants were not of good quality.. For entertainment there was nothing on board on the TV.

Cons: Never ever travel by this airline. The flight was delayed by three hours and no one at the at airport was available from Air India to at least tell us when it going to fly.Despite having a business class ticket we were made to stand for three hours and no reason was given for the delay. No question

Cons: Tired aircraft! Even though I’m a premium Star alliance member they still only allow one carry on. I am on a round the world business class trip and I never check luggage. I have a carry on and a small personal briefcase and was forced to check my carry on. Never again will I fly Air India.

Pros: Service is not good..

Pros: Nothing

Cons: Lines at check in counters were too long and there were less number of CSRs available. It took me 2 hours 30 minutes to check-in and get boarding passes. Same thing happened for the bag drop line and it took 1 hour 30 minutes