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Poor service

Cons: I had middle seat which didn't incline. I was never informed about this nor my seat was changed. It was a full flight but I have lower back issue which got aggravated due to uncomfortable seat. I was sitting straight through out the flight. it would have been better if I was informed about it in advance. I was never even able to do web checking due to their system error neither at home nor was able to use self checking system at the airport and was informed by staff at airport it's recurring problem. It surprises me that it's not fixed causing passengers pain at the airport and flight.

Good seating but dirty cabin

Pros: Hot breakfast, with hot beverages, very filling and satisfying.

Cons: Only vegetarian meals, dirty cabin with grubby overhead panel.

Cons: Tv was not working. Even after buzzing 25times for assistance crew doesn't come. Crew not courteous. Crew are seen only during meal time.

Stale food, buggy entertainment system, very old aircraft,

Pros: Nothing really.

Bad flight

Cons: Boarding was so late I almost missed my next flight. The food was nasty and there wasn't near enough room.

Pros: Nothing.

Cons: Seat headphone jack was not working so could not watch movie. Attendants were cold and unfriendly and appeared to resent being asked anything. Food was tasteless. Coffee and tea served in tiny cups and asking for more was as good as asking for the moon. Seats are extremely uncomfotsble. Overall a miserable flight and dreading the return flight.