Guest reviews
Overall rating
6.5
Good
Based on 5,642 reviews
Overall
6.5
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
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Air India traveller reviews
Pros
"Good flight at good price."
(in 25 reviews)
"Leg room was very good."
(in 18 reviews)
"Good service and on time."
(in 13 reviews)
Cons
"Food Quality was very Poor."
(in 13 reviews)
"The entertainment systems were terrible."
(in 32 reviews)
"Customer service is poor overall."
(in 14 reviews)
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
business class
fly air
direct flight
food quality
flight entertainment
air hostess
entertainment not working
good food
flight was good
broken seats
leg room
poor service
short flight
-
10.0
Pros: The food was really very tasty. Attendants were mostly pleasant and efficient. I had three seats to sleep since a passenger left one seat to go to another aisle so we could both have space. Very kind.
Cons: Two meals were the exact same? Hmmm
review from
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9.6
Excellent Intenational Service
Pros: Business Class
review from
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2.0
Cons: Original flight got cancelled and reschedule 8 hours later in the day
review from
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2.0
Cons: Original flight got cancelled and reschedule 8 hours later in the day
review from
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3.0
Crew was not at all helpful. Some of the hosts Seemed igitated .
Cons: Entertainment system did not work at all during this 14 hr flight
review from
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6.0
Pros: Check in at Mumbai airport took 1.5 hrs. The snack that was served after take-off was inedible. besides that food was average. No toilet paper or cups in the restroom. Crew needs to check the restrooms regularly. Aircraft looked dirty and grungy
review from
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4.0
Cons: Delayed 2 hours at departure Screens not working
review from
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4.0
Cons: Route map is not working and food was not great
review from
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2.0
Avoid if possible
Pros: Took Air India from Kabul to Dubai through Delhi and experience was so poor, cancelled the return and bought another ticket back direct.
review from
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4.3
LOST BAGGAGE, SEATING separated from baby, Entertainment audio disfunc
Cons: 1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment
review from
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10.0
Pros: Overall we had wonderful experience. Good service, food good, good entertainment, courteous staff. I recommend this airline.
Cons: Can't say anything.
review from
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2.0
Cons: Both flights started and reached late. Very inconvenient.
review from
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10.0
Pros: The food was really very tasty. Attendants were mostly pleasant and efficient. I had three seats to sleep since a passenger left one seat to go to another aisle so we could both have space. Very kind.
Cons: Two meals were the exact same? Hmmm
review from
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9.6
Excellent Intenational Service
Pros: Business Class
review from
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10.0
Pros: Overall we had wonderful experience. Good service, food good, good entertainment, courteous staff. I recommend this airline.
Cons: Can't say anything.
review from
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2.0
Cons: Original flight got cancelled and reschedule 8 hours later in the day
review from
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2.0
Cons: Original flight got cancelled and reschedule 8 hours later in the day
review from
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3.0
Crew was not at all helpful. Some of the hosts Seemed igitated .
Cons: Entertainment system did not work at all during this 14 hr flight
review from
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6.0
Pros: Check in at Mumbai airport took 1.5 hrs. The snack that was served after take-off was inedible. besides that food was average. No toilet paper or cups in the restroom. Crew needs to check the restrooms regularly. Aircraft looked dirty and grungy
review from
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4.0
Cons: Delayed 2 hours at departure Screens not working
review from
-
4.0
Cons: Route map is not working and food was not great
review from
-
2.0
Avoid if possible
Pros: Took Air India from Kabul to Dubai through Delhi and experience was so poor, cancelled the return and bought another ticket back direct.
review from
-
4.3
LOST BAGGAGE, SEATING separated from baby, Entertainment audio disfunc
Cons: 1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment
review from
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2.0
Cons: Both flights started and reached late. Very inconvenient.
review from
Flight status
Air India route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
540
New Delhi
DEL
Chennai
MAA
632
Bhopal
BHO
Mumbai
BOM
631
Mumbai
BOM
Bhopal
BHO
655
Mumbai
BOM
Rajkot
RAJ
382
New Delhi
DEL
Singapore
SIN
656
Rajkot
RAJ
Mumbai
BOM
430
Chennai
MAA
New Delhi
DEL
774
Mumbai
BOM
Kolkata
CCU
729
Kolkata
CCU
Guwahati
GAU
753
Kolkata
CCU
Silchar
IXS
504
New Delhi
DEL
Bengaluru
BLR
730
Guwahati
GAU
Kolkata
CCU
754
Silchar
IXS
Kolkata
CCU
31
Mumbai
BOM
Ahmedabad
AMD
603
Mumbai
BOM
Bengaluru
BLR
54
Mumbai
BOM
Kochi
COK
615
Mumbai
BOM
Hyderabad
HYD
570
Mumbai
BOM
Chennai
MAA
230
Kolkata
CCU
Dhaka
DAC
229
Dhaka
DAC
Kolkata
CCU
509
Chennai
MAA
Kochi
COK
806
Mumbai
BOM
New Delhi
DEL
640
Bengaluru
BLR
Mumbai
BOM
274
Colombo
CMB
Chennai
MAA
510
Kochi
COK
Chennai
MAA
281
New Delhi
DEL
Colombo
CMB
546
Hyderabad
HYD
Chennai
MAA
545
Chennai
MAA
Hyderabad
HYD
937
Kozhikode
CCJ
Dubai
DXB
563
Chennai
MAA
Bengaluru
BLR
115
Amritsar
ATQ
New Delhi
DEL
946
Abu Dhabi
AUH
Mumbai
BOM
780
Bhubaneshwar
BBI
Kolkata
CCU
76
Bhubaneshwar
BBI
New Delhi
DEL
776
Bhubaneshwar
BBI
Hyderabad
HYD
331
Bangkok
BKK
Mumbai
BOM
333
Bangkok
BKK
New Delhi
DEL
776
Bengaluru
BLR
Kolkata
CCU
505
Bengaluru
BLR
New Delhi
DEL
564
Bengaluru
BLR
Chennai
MAA
945
Mumbai
BOM
Abu Dhabi
AUH
330
Mumbai
BOM
Bangkok
BKK
581
Mumbai
BOM
Kozhikode
CCJ
657
Mumbai
BOM
Coimbatore
CJB
983
Mumbai
BOM
Dubai
DXB
33
Mumbai
BOM
Vasco da Gama
GOI
635
Mumbai
BOM
Indore
IDR
442
Mumbai
BOM
Aurangabad
IXU
611
Mumbai
BOM
Jaipur
JAI
647
Mumbai
BOM
Jamnagar
JGA
625
Mumbai
BOM
Lucknow
LKO
921
Mumbai
BOM
Riyadh
RUH
342
Mumbai
BOM
Singapore
SIN
695
Mumbai
BOM
Varanasi
VNS
582
Kozhikode
CCJ
Mumbai
BOM
997
Kozhikode
CCJ
Sharjah
SHJ
776
Kolkata
CCU
Bhubaneshwar
BBI
775
Kolkata
CCU
Bengaluru
BLR
23
Kolkata
CCU
New Delhi
DEL
526
Kolkata
CCU
Hyderabad
HYD
743
Kolkata
CCU
Agartala
IXA
787
Kolkata
CCU
Port Blair
IXZ
765
Kolkata
CCU
Chennai
MAA
658
Coimbatore
CJB
Mumbai
BOM
539
Coimbatore
CJB
Chennai
MAA
282
Colombo
CMB
New Delhi
DEL
682
Kochi
COK
Mumbai
BOM
511
Kochi
COK
New Delhi
DEL
933
Kochi
COK
Dubai
DXB
19
New Delhi
DEL
Ahmedabad
AMD
332
New Delhi
DEL
Bangkok
BKK
665
New Delhi
DEL
Mumbai
BOM
401
New Delhi
DEL
Kolkata
CCU
933
New Delhi
DEL
Kochi
COK
995
New Delhi
DEL
Dubai
DXB
891
New Delhi
DEL
Guwahati
GAU
433
New Delhi
DEL
Gaya
GAY
156
New Delhi
DEL
Vasco da Gama
GOI
542
New Delhi
DEL
Hyderabad
HYD
821
New Delhi
DEL
Jammu
IXJ
Top flight routes
Top airports served by Air India
- New Delhi Indira Gandhi Intl Airport (DEL)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Chennai Airport (MAA)
- Frankfurt am Main Airport (FRA)
- Hyderabad Rajiv Gandhi Intl Airport (HYD)
- Kolkata Netaji S. Chandra Airport (CCU)
- Bengaluru Intl Airport (BLR)
- London Heathrow Airport (LHR)
- Singapore Changi Airport (SIN)
- Addis Ababa Bole Airport (ADD)
- Kochi Airport (COK)
- Istanbul Ataturk & other airports Airport (IST)
- Hong Kong Intl Airport (HKG)
- Vasco da Gama Dabolim Airport (GOI)
- Thiruvananthapuram Airport (TRV)
Air India contact information
- AI IATA code
- 1800 180 1407 Call
- airindia.in Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
