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Old Plane, NOthing Worked

Pros: The staff

Cons: TV monitors not working, seats broken, tray tables broken...14 hours sitting uncomfortably with nothing to watch............ I do not think I will go with Air India again!

Pros: nothing.

Cons: they use older aircraft. nothing works, the entertainment center, the touch screen don't work at all, if you want to look at the map, none of your neighbor passenger's screen is working, or you want to listen or watch something you will never get it, looks like only 30% of the economy class touch screen/entertainment center works. the food sucks. crew only serves food and do nothing more for passengers. most of the time they dont have non veg, they dont even ask for veg or non veg, they will give you what they have. they don't serve drinks, you have to get up and go to the crew to get drinks. once they serve food, they go back to their hole. they wont come to check the needs of the passenger - water or other drinks. you have to go and get it yourself. horrible horrible experience in a long haul flight of 16 hours.

The food quality is in question. Suffered with food poisoning after th

Cons: Timing was not maintained

Pros: not much

Cons: horrible food, limited involvement of the flight attendants with the passengers and their needs, mechanical and uninterested

The most PATHETIC flight EVER.

Pros: Nothing

Cons: Nothing works on this flight. I traveled with a 4 month old and was given a faulty bassinet. In fact they forgot it give me the bassinet and when asked told me that wait till your baby sleeps and we shall give you the bassinet then. The good was terrible. Co-passengers traveling with babies were not even given infant meals. The toilets were dirty right at the onset. Te crew was deplorable. Air India doesn't deserve to be in business.

Cons: Seats , crew and toilets