Guest reviews
Overall rating
7.8
Good
Based on 4,511 reviews
Overall
8.0
Boarding
8.0
Comfort
7.9
Crew
8.3
Entertainment
7.6
Food
7.5
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Recent reviews
- All reviews
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- Neutral
- Negative
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7.2
Seats are assigned together
Cons: On this flight we had assigned seats and enjoyed the food.
review from
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5.2
Seats are not assigned together
Pros: We are family of three and the seats assigned to us were not together. Very disappointing because we booked our flight way in advance; five months ago and Aeroflot would not provide us with the assigned seats like other airlines do. Although they are offering this service for a fee, believe this is absurd since we already paid for our tickets and should not get charged for assigned seats. Sandwiches are not very good, two thin slices of ham, cheese and a bun. There was not any juice, only coke or sprite.
review from
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5.6
Cons: The food .!!!
review from
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5.0
Cons: The food is not fresh. I couldn't eat. My son got stomach ache
review from
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9.3
Cons: I can't call you when I had problems that I want to reserve seat and check in online from China.So I had to my son' s help from America.
review from
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2.0
Cons: Yes lost luggage
review from
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2.0
Cons: Lost luggage
review from
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2.0
Worst experience
Pros: That we landed safely.
Cons: Crew was nasty. I got charged $50 to use the wifi and apparently the system was down. No tv screens they were down also. The food tasted really bad.
review from
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4.3
Broken Entertainment System
Cons: The entertainment system was broken for a 12 hour flight. They didn't announce anything or let us know. The overhead light also didn't work making it difficult to read.
review from
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6.6
Pros: food was good crew was also very professional
Cons: flight was delayed 3 hours very inconvenient for us since we had to work the next day
review from
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7.0
Pros: Crew was good
Cons: Flight was delayed, estimates takeoff and boarding times were off actual times, no advertised meals to purchase on board.
review from
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6.6
Pros: Good airplane. Good crew (but we didn't hear first pilot). Good meal.
Cons: Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport).
review from
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7.2
Seats are assigned together
Cons: On this flight we had assigned seats and enjoyed the food.
review from
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6.6
Pros: food was good crew was also very professional
Cons: flight was delayed 3 hours very inconvenient for us since we had to work the next day
review from
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7.0
Pros: Crew was good
Cons: Flight was delayed, estimates takeoff and boarding times were off actual times, no advertised meals to purchase on board.
review from
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6.6
Pros: Good airplane. Good crew (but we didn't hear first pilot). Good meal.
Cons: Very poor boarding - very-very-...-very long line for passport control in VCE (but it's a problem of airport).
review from
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5.2
Seats are not assigned together
Pros: We are family of three and the seats assigned to us were not together. Very disappointing because we booked our flight way in advance; five months ago and Aeroflot would not provide us with the assigned seats like other airlines do. Although they are offering this service for a fee, believe this is absurd since we already paid for our tickets and should not get charged for assigned seats. Sandwiches are not very good, two thin slices of ham, cheese and a bun. There was not any juice, only coke or sprite.
review from
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5.6
Cons: The food .!!!
review from
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5.0
Cons: The food is not fresh. I couldn't eat. My son got stomach ache
review from
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2.0
Cons: Yes lost luggage
review from
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2.0
Cons: Lost luggage
review from
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2.0
Worst experience
Pros: That we landed safely.
Cons: Crew was nasty. I got charged $50 to use the wifi and apparently the system was down. No tv screens they were down also. The food tasted really bad.
review from
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4.3
Broken Entertainment System
Cons: The entertainment system was broken for a 12 hour flight. They didn't announce anything or let us know. The overhead light also didn't work making it difficult to read.
review from
Flight status
Aeroflot route map
Top airports served by Aeroflot
- Moscow Sheremetyevo Airport (SVO)
- Saint Petersburg Pulkovo Airport (LED)
- Paris Ch. De Gaulle Airport (CDG)
- Amsterdam Schiphol Airport (AMS)
- Rome Fiumicino Airport (FCO)
- Moscow Vnukovo Airport (VKO)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Simferopol Airport (SIP)
- Adler/Sochi Airport (AER)
- Krasnodar Airport (KRR)
- Khabarovsk Novyy Airport (KHV)
- Ekaterinburg Airport (SVX)
- Rostov on Don Airport (ROV)
- Kaliningrad Airport (KGD)
- Kazan Airport (KZN)
- Mineralnye Vody Airport (MRV)
- Vladivostok Airport (VVO)
- Samara Kurumoch Airport (KUF)
- Warsaw Frederic Chopin & other airports Airport (WAW)
- Václav Havel Prague Airport (PRG)
- Ufa Airport (UFA)
- Yerevan Airport (EVN)
- Nizhniy Novgorod Airport (GOJ)
- Ko Samui Airport (USM)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Berlin Schönefeld Airport (SXF)
- Yuzhno-Sakhalinsk Airport (UUS)
- Perm Airport (PEE)
- Volgograd Airport (VOG)
- Minsk Intl 2 Airport (MSQ)
- Chelyabinsk Airport (CEK)
- Barcelona Airport (BCN)
- Milan Malpensa Airport (MXP)
- Madrid Barajas Airport (MAD)
- Riga Airport (RIX)
- Shanghai Pu Dong Airport (PVG)
- Tyumen Airport (TJM)
- Munich Franz Josef Strauss Airport (MUC)
- Düsseldorf Airport (DUS)
- Orenburg Airport (REN)
- Vienna International Airport (VIE)
- Krasnojarsk Airport (KJA)
- Novosibirsk Tolmachevo Airport (OVB)
- Frankfurt am Main Airport (FRA)
- Anapa Airport (AAQ)
- Murmansk Airport (MMK)
- Arkhangelsk Airport (ARH)
- Irkutsk Airport (IKT)
- Phuket City Airport (HKT)
- Belgrade Nikola Tesla Airport (BEG)
- Istanbul Ataturk & other airports Airport (IST)
- London Heathrow Airport (LHR)
- Nice Cote D'Azur Airport (NCE)
- Venice Marco Polo Airport (VCE)
- Seoul Incheon Intl Airport Airport (ICN)
- New York John F Kennedy Intl Airport (JFK)
- Voronezh Airport (VOZ)
- Astrakhan Airport (ASF)
- Naberevnye Chelny Airport (NBC)
- Stavropol Airport (STW)
- Larnaca Airport (LCA)
- Helsinki-Vantaa Airport (HEL)
- Lisbon Humberto Delgado Airport (LIS)
- Bologna Guglielmo Marconi Airport (BLQ)
- Omsk Airport (OMS)
- Petropavlovsk-Kamchats Airport (PKC)
- Syktyvkar Airport (SCW)
- Surgut Airport (SGC)
- Beijing Capital Airport (PEK)
- Almaty Airport (ALA)
- Catania Fontanarossa Airport (CTA)
- Kastrup Copenhagen Airport (CPH)
- Budapest Ferihegy Airport (BUD)
- Dubai International Airport (DXB)
- Oslo & other airports Airport (OSL)
- Stockholm Arlanda Airport (ARN)
- Florence Peretola Airport (FLR)
- Hamburg Airport (HAM)
- Lyon-Saint Exupéry Airport (LYS)
- Geneva Geneve-Cointrin Airport (GVA)
Aeroflot contact information
- SU IATA code
- +7 495 223 55 55 Call
- aeroflot.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.