Book Ace hire cars in San Diego

Reviews for Ace in San Diego

Recent reviews

Traveller rating

Excellent

17

Good

11

Okay

17

Mediocre

68

Poor

0

Find reviews that mention:

get the carcar insurance

car availablecredit card

car was cleanper day

shuttle from the airportcustomer service

friendly staffeven though

great pricenever rent

2.0

Cons:Accurate information on your site would have been helpful.Reviewed 16 Dec 2020

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2.0

Pros:NOTHING ABOUT YOUR COMPANY. FALE ADVERTISINGCons:IF YOU HAD RENTED THE VAN TO US BUT YOU WERE CHARGING EXCESS MILAGEReviewed 18 Nov 2020

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10.0

Pros:In and out was quick and easyCons:Not having to take 2 buses from the airport to rental officeReviewed 19 Jan 2021

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2.0

Cons:This company will lie and switch prices on you upon arrival and all these costs that were not shown on site on initial booking. I chosen supplier choice only to be sorry we overbooked and there is no more economy and compact cars. I did not see anywhere that it states only those vehicles. They pretty much told me pay the extra cost or cancel the reservation. Completely frustrated as this was an off-site location and I was pressed on time I paid the additional cost for another vehicle which cost me double what I had anticipated.Reviewed 8 Dec 2020

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3.2

Cons:The cars brakes are in bad shape. Pick up procedure was extremely long.Reviewed 4 Aug 2020

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2.0

Cons:Ace wouldn’t fulfill our reservation because our trip was outside the “mileage limitation.” Our reservation clearly stated there was unlimited mileage, so Ace is either not accommodating or Kayak is false advertising.Reviewed 22 Jun 2020

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10.0

Cons:Drop off hours. Recorder says open until 9pm, M-S, but when I got there at 7pm, it was closedReviewed 7 Jul 2020

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10.0

Pros:Fast n friendlyCons:Weather was warm, several had to wait in the heatReviewed 6 Dec 2020

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2.0

Pros:NOTHING. THEY MADE ME WAIT 40 MINUTES JUST TO HAVE A SHUTTLE DRIVER TELL ME IN PERSON THAT THERE ARE NO MORE CARS. THEN HE SAYS I HAVE TO GET A REFUND THROUGH KAYAK ! AND KAYAK MAKES IT IMPOSSIBLE TO CONTACT. SOOOO THEY STEAL KY $33 AND MAKE IT IMPOSSIBLE TO CONTACT THEM. NEVER AGAIN WILL I USE THIS COMPANY AND I WILL MAKE SURE EVERYONE KNOWS ABOUT THIS.Cons:MAKE IT EASY TO CONTACT KAYAK!!!! WHERES MYY REFUNDReviewed 23 May 2020

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2.0

Cons:Was only for San Diego travel, which meant we couldn't use it. Website had said unlimited miles and didn't note thatReviewed 28 May 2020

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4.0

Pros:Staff was friendly.Cons:I've used Mex/ace rent a car twice in the past without issue. However they recently started and innovative deceptive pricing practices. The booked with an outside third party and was quoted a total price of 54 dollars including all fees. When I arrived I was told you have a new policy (not stated on their website) and not car rental industry standard of requiring two credit cards to waive your overpriced insurance. No other car rental company requires this nonsense. Additionally my price was doubled. To top it off the vehicle I reserved was not available. This place is now a scam and is probably just trying to get take advantage of people not able to rebook due to time/hassle. This is not a sustainable or ethical business practice for the long term. Avoid like the plagueReviewed 24 May 2020

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2.0

Pros:Literally the worst car rental company ever. I have used them a few times and always regret it.Cons:The rental process takes about 5 times longer than any other company. This time they told me I had to purchase the insurance or else they wouldn’t give me the car. The insurance was more expensive than the car per day. Scam.Reviewed 14 Jun 2020

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• What is the most popular car hire from Ace in San Diego?

  Luxury (Audi A4 or similar) is the most frequently booked car hire type from Ace in San Diego.

• How many car hire locations does Ace have in San Diego?

  Ace has 3 car hire locations in San Diego. Take a look at our Ace hire location map to find the best car hires near you.

• Does Ace have a car hire location at the airport: San Diego airport (SAN)?

  Yes

• Does Ace offer shuttle or airport pick-up services from San Diego airport (SAN)?

  No (according to our data)