Car rental at San Diego Airport
Search hundreds of travel sites at once for car hire deals at San Diego Airport (SAN)
Cheap car rentals at San Diego Airport
| Economy | $69/day |
| Compact | $71/day |
| Intermediate | $76/day |
| Standard | $101/day |
| Full-size | $87/day |
| People mover | $125/day |
| Full-size SUV | $115/day |
| Luxury | $100/day |
| Compact SUV | $91/day |
| Standard SUV | $100/day |
| Intermediate SUV | $108/day |
Top tips for hiring a car at San Diego Airport
- If you’re looking for car hire at San Diego Airport, you’ll be pleased to learn that it’s really straightforward to find the car hire companies based at the airport. Once you’re through customs and passport control and you’ve collected your baggage, follow the Transportation Plaza signs in the Arrivals Hall. All car hire companies are based at the Car Rental Centre, which is around 3 miles from the airport terminal, and takes about 10min to drive. There is a dedicated shuttle service run by each company, that regularly departs the terminal and operates 24h a day.
- San Diego Airport car hire is a great way to travel around the city, Southern California and even driving into Mexico if you’re looking to be extra adventurous. There are many advantages that hiring a car has over relying on public transportation. Though public buses and trains are reliable from the airport, getting into the city can be simple, but the city is also very drivable, and most tourists prefer to hire a car than to depend on bus schedules. You’ll save time and have a sense of more freedom and control with your hands at the wheel. If you do want to drive over the border to Mexico, then you will need to agree to additional insurance as part of your rental agreement. To be sure, check directly with your car hire company.
- Getting to and from San Diego Airport by car is convenient and quick, especially as there is a huge network of highways linking the city, the airport, and surrounding areas. Downtown San Diego is only 10min away, less than 3 miles in distance. Once you’ve collected your vehicle turn onto Admiral Boland Way, connecting with Kettner Boulevard, onto the I-5S and finally Fourth Avenue and you’ll be in the heart of the city in next to no time. You can even reach Tijuana in Mexico within 40min via the I-5S highway, and if you want to drive along the Californian coast taking in the beaches along the way, just take the I-5N. Options in this region are almost endless.
- With car hire at San Diego Airport, make sure you know the operating hours of your chose car hire company, it’s very important as this may affect the time in which you need to return your vehicle. Some companies based at the Car Rental Centre close between 21:00-24:00, whilst others are open for 24h. When you’re booking your car hire, check the returns policy regarding time and drop-off points, as it may differ from the collection point. You can check out car hire deals through KAYAK and you’ll see which companies will include an out-of-hours fee as part of their deal.
- 25% of our users found a car hire at San Diego Airport for $90 or less
- Book your car hire at San Diego Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at San Diego Airport
What documents do I need to provide to hire a car at San Diego Airport?
For car hire at San Diego Airport, make sure that you provide your booking confirmation number, present your driving licence, a valid form of identification like your passport, and a major credit card to arrange payment and process your deposit. Depending on the company you’re dealing with, you may need to present proof of your US ESTA travel visa, this will be included in your passport and are required by law for foreign nationals entering the United States from abroad.
Which car hire companies are the easiest at San Diego Airport?
For a stress-free and easy car hire experience at San Diego Airport, look no further than National, Alamo and Enterprise. These companies have by far the best customer service ratings, providing extremely thorough services with friendly staff and an impressive array of vehicles.
What types of vehicles can I hire at San Diego Airport?
Due to the sheer number of car hire companies based at San Diego Airport, you’re likely to come across a huge fleet of vehicles, including compact, medium-sized and large vehicles, so you’re sure to find something to your liking. Other options include SUVs, pick-up trucks, vans, luxury vehicles and even convertibles. If you book and pay for your vehicle online through KAYAK prior to your travel dates, you are more likely to get a great deal on all types of vehicles, so keep this in mind.
How much does it cost to rent a car at San Diego Airport?
On average a rental car at San Diego Airport costs $90 per day.
What is the best rental car company at San Diego Airport?
Based on ratings and reviews from real users on KAYAK, the best car rental companies at San Diego Airport are Enterprise Rent-A-Car (9.2, 80 reviews), Alamo (8.9, 185 reviews), and Budget (7.8, 59 reviews).
Which car rental companies will pick you up at San Diego Airport?
Car rental companies that offer shuttle or pick-up services from San Diego Airport to off-airport locations include Hertz, and Thrifty.
San Diego Airport car rental reviews and directory
Payless
4.6
Mediocre
1416 reviewsCleanliness
5.3
Comfort
5.2
Pick-up/Drop-off
5.3
Value for money
4.6
One location in San Diego Airport
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2.0 Poor
Sep 2023
2.0 Poor
Jun 2023
6.0 Okay
Mar 2023
10.0 Wonderful
Mar 2023
2.0 Poor
May 2021
Pros:
Drop off was easy, but no one inquired about my level of satisfaction so I did not have the opportunity to tell them that the car reeked of cigarettes and was overdue for maintenance (according to the maintenance required info on the display).Cons:
Everything was terrible. I was overcharged. My stated rate for two days was about $92. When I picked up the car, I was charged about $105. I requested clarification from the Payless rep, but he just kept repeating the amount he said was owed in a manner clearly intended to beat me into submission. There was a line of customers, so I gave in. When I got to the car, it was a compact even thought I had ordered intermediate. Even more disturbing, it had a strong perfume-ish scent. It’s been so long since I rented a car that wasn’t fresh and clean that it didn’t immediately occur to me that Payless was trying to cover a nasty odor. They were. Within a few minutes of leaving Payless, there was an overwhelming stench of cigarette smoke that permeated the car and even my home garage once I got the car home. And, the car’s display said it was overdue for service by over 40 days. All around awful.2.0 Poor
May 2021
Pros:
Nothing.Cons:
Our flight landed 3 hours late. By the time I got to the rental place they had sold my reserved car to someone else. (Personally, I think that if you pay and reserve a car it should be there when you get there. Either way they get the money whether you show up or not.) The guy at the counter told me that they didn't have any more cars to rent. Then he suddenly found one, but it was a small size SUV instead of an economy car. There was an up charge for this. By the time I was out of there it was late and I was exhausted. I signed because I needed a car to get the family to the hotel. During my time there I witnessed this same thing happen to 3 other customers. At the time it didn't occur to me that something wasn't right. I just needed to get the wife and kids to the hotel. When I woke up the next morning I realized that I had paid over $100/ day for a car rental. When I called back to clarify my bill the gentleman told me that everything looked right on their end, but that I could return the car, and they would reimburse me for the un used days. Still waiting for that reimbursement. Totally felt scammed. After I dropped off the car at Payless the next day(11 hours after picking it up) I ended up renting a car from Alamo for $37.75/ day. Missed out on 3 hours of beach time with the family, but worth the savings for me to return the rental and go somewhere else.Enterprise Rent-A-Car
9.2
Wonderful
343 reviewsCleanliness
9.1
Comfort
9.1
Pick-up/Drop-off
9.3
Value for money
8.9
One location in San Diego Airport
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10.0 Wonderful
May 2021
Cons:
Everything was super easy, picking up and dropping off.10.0 Wonderful
Nov 2020
Pros:
Everything went great from staff to the car it was a great experienceCons:
Nothing could have made it better.8.4 Very Good
Oct 2020
Pros:
Staff was super friendly at both the pick up and the drop off. However, I don't appreciate the fast talking sales person trying to upsell is a shady manner. Suddenly my one way rental jumped from $70 to $130 but luckily the customer service guy on the phone and the staff at the drop off location were super helpful, understanding and accommodating.Cons:
Explain all the charges clearly and slowly and include actual pricing info instead of trying to just get the most out of every customer. People are on strict budgets these days and lack of transparency and not having the customers best interest in mind will cause you to lose business.4.0 Mediocre
Sep 2020
Cons:
The car smelled of smoke, and was not clean.10.0 Wonderful
Aug 2020
Cons:
Quickand easy10.0 Wonderful
Aug 2020
Pros:
muy amigable el equipo en especial EricAlamo
8.9
Very Good
577 reviewsCleanliness
9.0
Comfort
8.9
Pick-up/Drop-off
8.9
Value for money
8.5
One location in San Diego Airport
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Reviews
10.0 Wonderful
Mar 2021
Pros:
I was able to pick up the car the night before and saved money10.0 Wonderful
Nov 2020
Pros:
Great service, fast easy courteous. employees seemed happy. rental car employees not usually that way.10.0 Wonderful
Oct 2020
Pros:
The staff were great. They showed us how to work some of the new features on the car. The car was in excellent condition; it was brand new!Cons:
Nothing9.6 Wonderful
Oct 2020
Pros:
Alamo was great. But it was my second choice, after my first choice -- some no name rental agency called Mex, selected initially via Kayak, which routed me through Rentcars.com -- was a friggin disaster. I landed at 6 pm, the time of my reservation, only to discover that the rental office was already closed. There was no one to help me, no number to call, no customer service from anyone in that chain, including Kayak. It was a friday evening at 6. I tried 4 other rental agencies; they were either out of cars or were asking insane amounts of $$ for them. I had to get a ride from the airport, and come back the next morning to rent from Alamo. (Which was great.)Cons:
Alamo was great. Avoid Mex Rent a Car and Rentcars.com at all costs. No one picks up the phone at Mex and you can't leave a voicemail. The number for Rentcars doesn't work, and the email responses are all in Portuguese. I'm not kidding. Why Kayak continues to use these vendors is a mystery to me. Makes me reconsider my choice in travel apps.7.6 Good
Oct 2020
Pros:
Staff was helpful in securing a gas discount for me when the car I reserved wasn’t available.Cons:
Don’t oversell cars! If I book a pickup, giving me a dodge caravan minivan because you oversold pickup trucks isn’t providing excellent service.5.6 Fair
Sep 2020
Pros:
Drop off was greatCons:
Have the selected class or better available. I don’t consider an infinity to be the same class as an EscaladeBudget
7.8
Good
159 reviewsCleanliness
8.3
Comfort
8.5
Pick-up/Drop-off
7.7
Value for money
7.7
One location in San Diego Airport
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6.0 Okay
Sep 2022
10.0 Wonderful
Oct 2020
Pros:
Helpful and very cleanCons:
Perfect4.0 Mediocre
Jul 2020
Pros:
That location was massively understaffed. I went in for my rental at 2, but didn’t leave until 3. The poor staff was extremely professional, but clearly very stressed out. The first car they gave me kept telling me there was no “key” in the car, and I could not track a single employee down to help me. Eventually, they swapped the car out, but I ended up missing my appointment due to the hour delay.6.4 Okay
Feb 2020
Pros:
The rate. The first office counter experience. The car.Cons:
The car had an almost empty fuel tank. We reported this at the check-out counter and the representative seemed to enter this information into their system. I verbally confirmed that we need to bring the car with an almost empty fuel tank. Upon return, the tank had around 2 more gallons than at checkout. The receiving representatives were unfriendly and moreover they charged a $50+ fuel service fee without notifying me. Thankfully, I checked the receipt. I was told to go to the booth in the garage. The representative in the booth started with suggesting that I'm mistaken and the tank was most probably full. Thankfully again, I had taken the picture of the dashboard at the pick-up and showed it to them. I was planning to let go of the extra gasoline we had in the tank, but the bad attitude and unfriendly manner of the representatives so far made me upset and I demanded a reimbursement. Thankfully they were reasonable enough for refund and reimbursement. In short, a better check-out-in system and friendly and customer-oriented representatives can help a lot here.8.0 Very Good
Jan 2020
Pros:
Everything was fine9.6 Wonderful
Jan 2020
Pros:
Staff was very helpful and friendly. They even found that I had previously made a reservation that was half the price and they honored that and save d me $200Hertz
7.7
Good
264 reviewsCleanliness
8.3
Comfort
8.1
Pick-up/Drop-off
7.6
Value for money
7.4
One location in San Diego Airport
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2.0 Poor
Nov 2022
10.0 Wonderful
Jan 2022
2.0 Poor
Jan 2022
6.0 Okay
Jan 2022
2.0 Poor
Dec 2021
10.0 Wonderful
Nov 2021
Avis
7.3
Good
258 reviewsCleanliness
8.3
Comfort
8.2
Pick-up/Drop-off
7.5
Value for money
7.2
One location in San Diego Airport
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10.0 Wonderful
Sep 2023
2.0 Poor
Jun 2023
2.0 Poor
May 2021
Pros:
The staff was friendlyCons:
I’m a US born citizen, living overseas (military), and needed to use my military USAREUR license as well as my international drivers license as my US was stolen (stolen wallet). I called ahead of time to ensure I would be able to make a reservation and was told by customer service that I would. I booked my rental via prepay. When I arrived to the rental office, however, I was told that because I used my international license that I would have to do a second deposit of $250 but it would have to be via credit card. I was not told this beforehand, so I didn’t bring a credit card with me. The agent told me I could call the customer service hotline and get a refund do to the situation. However, I called and was told “well our policy is you need an additional credit card, so you will not be refunded, is there anything else I can do for you”. Now, I’m out $171 because of missing information and being told I could get my money back when apparently I can’t.3.6 Poor
Feb 2020
Pros:
Staff at San Diego was helpful - the gentleman offered me an upgrade and when I hesitated he lessened the fee. However, surprisingly, when I received the invoice, he had not lessened the fee. Therefore the billing at head office and the contracted rental agreement did not match. The Van Nuys drop off was a disaster - the guy was not present, he finally returned my v/m after I waited more than 20 minutes, told me to leave the keys with another company and I was charged another full day although the vehicle was returned on time. I only found out about the extra charges because of my credit card statement.Cons:
1. The San Diego office staff intentionally or accidentally provided 2 different billing amounts which is deceitful or incompetent. 2. Van Nuys guy was not even present at the building. He intentionally or arbitrarily added an extra amount. Extremely bad customer service.8.0 Very Good
Oct 2019
Pros:
Service, cleanliness and confortCons:
To know exactly upfront how much would I be paying for5.2 Fair
Oct 2019
Pros:
Vehicle was perfect in every respectCons:
The customer service at pick up was terrible. Rebecca was rude for no reason. The way she treated me was so disrespectful, I had to ask for another agent to help me. She’s in the wrong business. She poorly represents AVIS.Sixt
7.1
Good
286 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.1
Value for money
6.9
One location in San Diego Airport
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10.0 Wonderful
Mar 2023
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Sep 2022
6.0 Okay
Aug 2022
Dollar
6.8
Okay
508 reviewsCleanliness
7.8
Comfort
7.5
Pick-up/Drop-off
6.7
Value for money
6.8
One location in San Diego Airport
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2.0 Poor
Jun 2021
Cons:
I took over 70 minutes waiting in line to pick up the car. Ridiculous. Never again.2.0 Poor
May 2021
Pros:
A hertz employee ended up helping us because the line was so longCons:
Horrible experience. Will never rent from dollar again.8.0 Very Good
Apr 2021
Pros:
Car was comfortable, clean and drove easily - lousy mileage, but we got the sense that Californians dont care much, given the number of gas guzzlers we saw on the road at over $4.00/gal in most service stations - mixed in with Tesla's and Prius's. Odd contrast.Cons:
All good with exception of Drop-Off. Unclear directions in the final stretch of the exercise (needed to turn up a lane in the garage that was hidden behind other cars). No staff present and when a fellow eventually showed up, he did not check the car, just told us to leave the keys in the car and all else would be dealt with - whatever that means - if there is any disagreement on gas (we filled up), damage (there was none), etc., how would one verify it after the fact?4.0 Mediocre
Apr 2021
Pros:
The staff was helpful and friendly.Cons:
I reserved a Nissan Pathfinder only to show up and get a Kia Sorrento. 6 people with luggage will not fit in a Kia. We had to pay a lot extra to get a Ford Expedition because they didn't have a Nissan or any SUV similar. The guy was really nice and gave us a discount for having to upgrade. I don't appreciate paying for one vehicle on this site only to show up having to pay hundreds more for a vehicle that will actually work. I will never book through here again.10.0 Wonderful
Mar 2021
Cons:
It was perfect4.0 Mediocre
Mar 2021
Cons:
Hard to find the car rental. Another family was lost at the airport rental site. The car had been smoked in.Thrifty
6.8
Okay
472 reviewsCleanliness
7.5
Comfort
7.4
Pick-up/Drop-off
6.8
Value for money
6.9
One location in San Diego Airport
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2.0 Poor
Sep 2023
4.0 Mediocre
May 2021
Pros:
The staff was helpful and courteous, but the process was too long.Cons:
More staff, better communication4.0 Mediocre
May 2021
Pros:
The vehicle was excellent. Brand new. Returning the car was very fast with not problems.Cons:
Have more notifications to take a CREDIT CARD. Small print on some customer agreement page is worthless. This was even more critical in San Diego, "Sorry, sir, We're so close to the border." If you wanted to use a debit card you need to have a flight... if not ... sorry too bad. I had to drive back and forth to get my credit card (my fault for not having it). When I was standing in line I saw about 12/18 people have an issue with CREDIT CARD / Debit Card. Update your policies modernize to use other payment methods. The people at the counter had no solutions for me and pointed me to curb to get an UBER. I cant imagine being out of town and being told that.4.0 Mediocre
May 2021
Pros:
Dealt with one Staff member in pick up, she was very helpfulCons:
Car “clean sticker” was broken. Found trash and a hair in the seat when we opened it. LOTS of damage to the car, dents, tears in the seat that Took us about 30 minutes to document, so that was a time constraint I wasn’t expecting. We rented a convertible on the top could not function on our way out and so we had to go back, it took for employees to figure out why it wouldn’t work. We laying our trip another 45 minutes. It took us almost 2 hours to rent a car not because of the checkout people but because of the vehicle itself being poorly maintained.4.0 Mediocre
May 2021
Cons:
Time to stand in line for pickup was an hour. Unacceptable, care smelled like cigarettes8.0 Very Good
Apr 2021
Pros:
The staff was helpful great customer service. Drop off was easy.Cons:
They could have cleaned the inside of the car, made sure there was no left overs from the previous drivers.Fox
6.4
Okay
484 reviewsCleanliness
7.1
Comfort
6.7
Pick-up/Drop-off
6.0
Value for money
6.2
One location in San Diego Airport
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6.0 Okay
Aug 2020
Pros:
Staff was friendlyCons:
My vehicle was not ready on time so I had to return later. When I returned I was given the wrong vehicle, much less than I had paid for. The manager was not able to give discount because the rental was purchased thru Kayak. Will most likely never use Kayak or Fox again.5.2 Fair
Jan 2020
Pros:
Drop off and pick up was very easyCons:
We had our rental car broke into and staff that I called laughed at me saying my claim number was wrong. They also told me that if we needed to be picked up they couldn’t do it because we had a family of 5 and they could only take up to 4 people. So stayed that we had to find a ride to the airport ourselves or just drive it back in the condition it was in. They also told me that even though we had a bad situation happen if our car was not back on time we would get charged for it being late and entire extra day. We also we supposed to get a gull size car and we did not get that. Very disappointed and will not rent from them again!!!!6.0 Okay
Jan 2020
Pros:
friendly staffCons:
took awhile to get through the line at the counter for pick-up. And, when I needed to change the credit card I initially used, I couldn't do it at drop-off. it took quite a process to get it switched.2.8 Poor
Jan 2020
Cons:
Fox refused to honor the price agreed upon through Kayak. They were going to charge me $65 more per day. I will never rent with Fox and may never use Kayak again.4.4 Mediocre
Jan 2020
Pros:
staff was ok, but far from friendly. pickup guy failed to note the car was smashed in the side and repaired (evidenced by the non factory two tone paint work) and the return guy barely looked up from his device...Cons:
it sure would have been nice to get the car i reserved (Toyota RAV4) or Better instead of the POS Mitsubishi Outlander (Sport(!) no less!!) i got for my family of four. poor comfort, lousy handling, acceleration, fit AND finish. an otherwise outstanding two week trip ended up be a series of non stop jokes over what a lousy vehicle we had.6.4 Okay
Dec 2020
Cons:
No children's car seats, had to purchase one myself. The rental agent lied to me about local gas prices to get me to purchase gas through Fox.Economy Rent a Car
6.0
Okay
135 reviewsCleanliness
6.9
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
6.2
One location in San Diego Airport
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4.0 Mediocre
Sep 2023
6.0 Okay
Sep 2023
10.0 Wonderful
Mar 2021
Cons:
Nothing. Great value and great service!2.0 Poor
Mar 2021
Cons:
I never got the car. The car rental place was closed by the time I tried getting the car. I had to rent else where for my trip.8.0 Very Good
Feb 2021
Pros:
Staff was great. ease of return. good dependable car at good price.Cons:
Came at about 7:00 in the evening and took a while to get the shuttle from the car rental center to the Economy car rental location. May need better staffing in the evenings and nights.10.0 Wonderful
Feb 2021
Pros:
Staff friendly. Efficient service. Straight to the point.Ace
4.3
Mediocre
129 reviewsCleanliness
5.0
Comfort
4.8
Pick-up/Drop-off
4.1
Value for money
4.5
One location in San Diego Airport
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2.0 Poor
May 2021
Cons:
Never picked me up4.0 Mediocre
May 2021
Pros:
It was a fairly simple process.Cons:
I called the day before we picked up our rental and the quoted price was $146. When we arrived, they told us our car rental was going to cost closer to $400. I was displeased but we needed a car as we were on vacation. So if you are considering utilizing ACE, beware that the quoted price is way below what you will actually pay.2.0 Poor
Apr 2021
Cons:
Wasn't even able to rent the vehicle due to me living in san diego and wanting to rent it to go to las vegas and back couldn't take it out of state, but if I wasn't from here I was told i could rent the car and take it wherever I wanted. Won't be renting from them! You want a great rental car place go with Enterprise, have nothing but rave reviews for them and was able to rent within ours of being told no from Ace!2.0 Poor
Apr 2021
Pros:
Absolutely nothing I’m very unhappy with this rentalCons:
When I arrived to pick up my vehicle there was one employee working the desk, with quite a long line to even talk to a worker. Once I got inside the employee asked for my ID and credit card. I was then told the car I requested had not been available for about a year. He then tried to offer me a SUV priced at $412 compared to the $249 I was quoted. I had to leave the building to consult with my party only to have to wait about another 20 mins outside . Once I get to the counter for the second time the clerk then informed me of the under 25 clause and then it was going to be another $114 on top of the $412. I believe this to be highly unprofessional and requested a refund for the insurance. The employee said he could do that. I then called Priceline who I did my insurance through and was laughed at and hung up on. I called back and was told that I could expect a refund in 3-7 business days for the $88 I paid for for the insurance due to the car not being available. It’s been 7 days however and I still have not received the $88. This rental was felt with extremely unprofessionally. I’m highly disappointed.2.0 Poor
Apr 2021
Pros:
Not much. Staff was extremely slow, and they had an extra $17 per day hidden fee.2.0 Poor
Apr 2021
Cons:
They actually advertise that their cars must not leave San Diego County. And, the rep could have cared less that she left me hanging with no rental to get my group to Las Vegas.2 locations in San Diego Airport
Locations in San Diego Airport
1002 West Juniper Street
+1 619 255 9094
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1.9 Poor
Jun 2021
2.0 Poor
Jun 2021
Pros:
New carCons:
This location is not near the airport and you have to take two shuttles which was never mentioned. Also they charged me $80 extra when i went to pick up my car saying I have to pay those fees if not dont get my rental. It felt i was held hostage as had no choice2.0 Poor
May 2021
Pros:
Car was clean.Cons:
Office doesn’t answer phone. Ever. Hours on their voicemail aren’t those kept by office. No overnight drop box. Not at airport. They don’t return calls. Waiver for liability is a scam. I will never rent from them again.4.0 Mediocre
May 2021
Pros:
CheapCons:
Pick was awful.2.0 Poor
May 2021
Pros:
Nothing because they said or we scheduled to pick up the car at 6:00 PM and it was confirmed. We received emails for 6:00 PM pickup. When we went for pickup they were closed and there was already a customer waiting who said he had have a really hard time getting a car there. The gates were closed, no car for us. The response was “guy leaves 6:00 pm on the dot” Really? Worst place to book from. Never book your car here unless you want to take the risk of not having a car to drive when you get there.Cons:
Everything - I don’t think this car rental should be permitted to operate if they don’t have the will to serve their customers with right information and service.2.0 Poor
May 2021
Pros:
Nothing at allCons:
this rental company should clearly indicate international customer have no option but they have to paid the liability insurance and it cost 16/day so customer don't get frustrate and choose the other rental car that does not mandatory on this. also they should need to mention that they don't care about the customer so they don't answer the phone no matter what and you need to find yourself to get to the rental car company. for customer, i will say look at the review before book this company and if they are lazy or stupid enough like me then they will learn the lesson hard way.One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Borland Way
+1 619 491 3151
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10.0 Wonderful
Mar 2020
Pros:
it was great, I used kayak to do the reservation8.0 Very Good
Jul 2017
Pros:
Convenient drop off to airportCons:
Delay in service. Car not available on time.6.8 Okay
Jul 2017
Pros:
Car was clean and fine, no issues.Cons:
Long, slow line. Tried to up-sell everyone on a whole bunch of things.To get CDW waiver they made us show our car insurance records, and we had to call our agent to email them on the spot!8.8 Very Good
Jun 2017
Cons:
Rental return in San Francisco is not in the rental return building and I was directed to a non existent location 20 minutes away in Burlingame only to find out that the real drop off was at an almost unfindable location on south canal. When I finally did arrive no one was being helped. 2 employees said they were short staffed. It took me a full hour to drop off my car4.8 Mediocre
Jun 2017
Pros:
The car was fairly new.Cons:
The car was dirty. Arrived at the rental place and had to wait while they "cleaned the car" even though I had a reservation. They must have just hosed it down even though it took 20 minutes. The dashboard was covered in dust, there was white residue on the seats, a whole slice of pizza in full view stuck down beside the seat, and pepperoni and cheese in multiple places through the car.6.0 Okay
May 2017
Pros:
Flight cancelled by Jet Blue. Could not re-schedule. Never picked up car/One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way
+1 844 270 2377
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6.0 Okay
Mar 2021
Pros:
Time between shuttles from the airport was very long. Add an hour, or more, to your plans to get to the rental agency and drive out.10.0 Wonderful
Dec 2020
Pros:
I had a great experience and low deposit and great prices! I will be a repeat customer for sure.Cons:
be open on Sunday2.4 Poor
Oct 2020
Cons:
Everything could have been better. This rental place is a joke and I will NEVER use them again.6.8 Okay
Sep 2020
Pros:
Staff were talking about internal issues (employee not returning and renting a car correctly) for about 3 minutes before acknowledging and helping me. Then had to wait while they figured out which car was available and was told they couldn’t rent it because they car had technically not been returned in the system. They eventually spoke with employee that did not return car and returned it in system with an override. The company then started cleaning the car and I had to wait about 5 minutes for it to be “wiped down.” The license plates were expired and there were spill stains on 3 out of 4 mats. There was also sand in back seat and passenger seats and floors; it was not vacuumed. The tires were very worn.Cons:
Returning the car was quick and simple. The car had no problems mechanically and smelled clean.10.0 Wonderful
Sep 2023
4.0 Mediocre
Sep 2023
One location in San Diego Airport
Locations in San Diego Airport
904 W Grape St.
+1 877 826 4680
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2.0 Poor
Mar 2020
Cons:
Booked a van pickup 5pm and drop off at same time 2 days later. The day off, 3 hours before pickup, I get a phone call from the location telling me I need to pickup an hour early because they decide to close at 4 “today”. Of fine. “Oh and also you need to drop off before 10am in 2 days because we will be closed at 10am”. “Or you can pay an extra $60 for late drop off”. What?? Late drop off would mean I extend pass my 24h, which I’m not!! If you decide to close early how does that become my problem?? Very disappointing.2.0 Poor
Mar 2020
Cons:
Booked a van for 2 days w/ 150 mile per day. Arrived at location to be told that policies “of this specific branch” have changed and are now 150 “per rental” (!!!??) Long story short it’s obvious Non sense. Worker at location didn’t show any compassion and on the phone corporate couldn’t do anything because “we are reservation center and customer center only works week days”. Customer service non existent, bummer for loyal and respectful customers like us but I guess that’s the way it goes now.3.2 Poor
Feb 2020
Pros:
Van was nice.Cons:
Shuttle service was terrible/non existent. Rental office is a run down shack to smells of urine.2.0 Poor
Feb 2020
Cons:
I can accurately rate this—they never showed up to pick me up. I waited a half hour for the shuttle and finally had to rent another car because I had a meeting in another town. I sincerely hope they didn’t charge my credit card.3.6 Poor
Jan 2020
Cons:
Poor attitude. Had to wait for an hr and dealt with screw you attitude from the front desk. The place was dirty and shady. The van was old (60k + miles) and dirty. It was conveniently near the airport so that is a plus. Most of all is the lady at the front desk who was awful.9.6 Wonderful
Sep 2019
Pros:
The staff was friendly and helpful. The drop off was super easy. We had a terrific vehicle for the cost.Cons:
Didn't love that we had to go to the transit center for rentals & from there take another van (that we had to call & wait for). Also, we had to return by 2 or be charged extra to return it later to a different location (it was a Sat)- those were the only downsides to an otherwise great experience.One location in San Diego Airport
Locations in San Diego Airport
2548 Kettner Blvd
+1 855 359 2227
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10.0 Wonderful
Feb 2021
Pros:
Great being able to select the exact car you want for a rental.Cons:
Feel financially taken advantage for wanting a luxury specific car rather than a general “luxury category” rental.10.0 Wonderful
Dec 2019
Pros:
Staff very friendly, pick up drop off was very smooth and easyOne location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way
+1 833 763 1740
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Reviews
8.8 Very Good
Aug 2020
Pros:
staff was very friendlyCons:
everything was great but did not receive a truck with a full tank. the dial gauge on the dashboard showed the nail as full but the digital fuel gauge showed fewer miles than how I returned it. I explained this to the rental agent but he just blew me off.8.0 Very Good
Mar 2018
Pros:
Nice car. Worked well. Pick up and drop off were mostly smoothCons:
I payed for a Sante Fe but got a Tuscon because I didn't immediately notice the difference. It worked out fine, but the Sante Fe is superior from what I learned.4.0 Mediocre
Mar 2018
Cons:
We picked out our car, installed a car seat and packed it up. We were then told that National was going to sell the car so we needed to pick out a different one. Not what we wanted to hear after a long day of travel.10.0 Wonderful
Dec 2017
Pros:
The counter personnel were well-dressed, competent, and treated me like I was their only customer.Cons:
Nothing to dislike...6.0 Okay
Jun 2017
Pros:
Direct car pickup at the carCons:
The quality of the car was below national standard9.6 Wonderful
Aug 2016
Pros:
Agent was very efficientCons:
Only one agent at counterOne location in San Diego Airport
Locations in San Diego Airport
Please Go To Fox Counter
+1 619 432 0620
Filters
Reviews
10.0 Wonderful
Sep 2023
10.0 Wonderful
Jul 2023
10.0 Wonderful
May 2023
2.0 Poor
Apr 2023
4.0 Mediocre
Sep 2022
6.0 Okay
Jun 2022
One location in San Diego Airport
Locations in San Diego Airport
1025 W Laurel St
+1 424 295 0587
Filters
Reviews
6.0 Okay
Jul 2023
10.0 Wonderful
May 2023
8.0 Very Good
Apr 2023
10.0 Wonderful
Apr 2023
10.0 Wonderful
Apr 2023
8.0 Very Good
Mar 2023
One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way
1 877-247-3362
Filters
Reviews
4.0 Mediocre
Nov 2017
Cons:
The first car we were given had some type of mechanical problems. I wouldn't go more that 20 mph up a hill. This car was replaced with another car of the same type but older, with less features. We made due.4.4 Mediocre
Oct 2017
Cons:
Car was not what the Kayak10.0 Wonderful
Sep 2017
Pros:
easy access to the car! LOVE my SMART CAR!!!!9.6 Wonderful
Sep 2017
Pros:
fast pick up/drop off. 24 hour shuttle service to and from airport because all rental company is housed at same location (San Diego Airport)Cons:
Service agent at pickup counter was too aggressive in pushing additional insurance. Know what your personal policy covers and be firm that you do NOT want any extras (if that is the case)7.2 Good
Sep 2017
Pros:
Relatively quick pickup and processing, car was in good condition and performed well. Associate at the desk was professional and friendly. Car was newer model Hyundai.Cons:
First, got charged an extra fee for extending the rental that was not mentioned even though I had explicitly asked in advance. Required proof of insurance at check-in, which I've never had requested before.10.0 Wonderful
Sep 2017
Pros:
Inexpensive.Cons:
The "rental car insurance" ads lead me to buy insurance while I was online reserving a car. What I didin't know -- Even with the reading of the clauses which are difficult to understand -- was that my own car insurance company would be the one I'd contact first before this one kicked in. (According to the clerk at Green Motion.) So I ended up buying the one offered by Green Motion, and wasted money on Allianz.One location in San Diego Airport
Locations in San Diego Airport
1858 San Diego Ave
619-752-1967
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2 locations in San Diego Airport
Locations in San Diego Airport
1516 W Redwood #100
+1 619 688 1800
3355 Admiral Boland Way
+1 855 313 9431
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
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One location in San Diego Airport
Locations in San Diego Airport
San Diego Airport Lindberg Fld S. Diego SAN
+1 619 326 4285
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way San Diego Ca
+1 619 432 0620
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One location in San Diego Airport
Locations in San Diego Airport
Filters
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One location in San Diego Airport
Locations in San Diego Airport
2067 Fifth Avenue
+1 619 366 1505
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
San Diego Airport. On-airport. 3355 Admiral Boland Way
+1 619 432 0620
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Borland Way
+1 619 326 4285
Filters
Reviews
4.0 Mediocre
Mar 2016
Pros:
They finally gave us a free double upgradeCons:
The first three cars we ere offered were either dirty or had a cosmetic problem (a license plate that was falling off). Dropping the car off was very confusing with little assistance because a lack of personnel. Would not rent from them again.2.0 Poor
Feb 2016
Pros:
None. I did not go!Cons:
Service! Been calling the past three weeks to cancel the rental car and no one picks up the phone! Left messages and no one returns my calls! Still waiting! Wish someone from Kayak or E-Z Rent-A-Car could help me!!!5.6 Fair
Jan 2016
Pros:
The value. The gentleman who checked us in was friendly and helpful.Cons:
It took them 45 mins to pick us up from the airport!!!!2.0 Poor
Jan 2016
Cons:
we waited 20 minutes and i had to go yo Hertz4.0 Mediocre
Jan 2016
Pros:
We booked the reservation online that stated in bold, Unlimited Miles. We were traveling from San Diego to Phoenix. Unfortunately, unlimited does not mean unlimited. Our rental price would have doubled due to a fee per mile after 150 miles. We chose not to go through with the rental as a result, which was extremely disappointing. This survey is also frustrating because I can't adjust the rating for each category. Overall, it was a poor experience.10.0 Wonderful
Jan 2016
Pros:
They accept debit cards! This is an issue sometimes in this industry. They also didn't require me to purchase any extra insurance because I was using a debit card (it was still ootional). Friendly staff, super quick, not a lot of paperwork. More than reasonable prices. I'm a happy customer.2 locations in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way
+1 855 313 9431
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3225 North Harbor Dr.
+1 858 333 7775
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
2008 India Street
+1 619 233 8300
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
1002 West Juniper Street
+1 619 255 9094
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way, San Diego, San Diego County, California
+1 619 326 4285
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3338 kettner blvd
+1 866 925 8695
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3260 1/2 Rosecrans St
+1 619 223 2343
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
Filters
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One location in San Diego Airport
Locations in San Diego Airport
Filters
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One location in San Diego Airport
Locations in San Diego Airport
3225 North Harbor Dr
+1 760 846 6223
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One location in San Diego Airport
Locations in San Diego Airport
San Diego airport
+1 844 742 5870
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
San Diego Airport Lindberg Fld S. Diego SAN
+1 619 432 0620
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
San Diego airport
+1 619 296 4966
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
225 North Harbor Drive
+1 888 452 8267
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
2100 Kettner Blvd
619-233-3366
Filters
Reviews
2.0 Poor
May 2016
Cons:
The company advertises unlimited mileage, however the rentals have major mileage restrictions. Rentals can only be driven locally and the rate is $.99/mile after 200 miles.8.8 Very Good
Apr 2016
Pros:
They were very friendly and helpful.2.0 Poor
Apr 2016
Pros:
NothingCons:
Going some where else8.4 Very Good
Apr 2016
Pros:
Very good customer service!Cons:
It was off site of the rest of the car rental companies2.0 Poor
Apr 2016
Cons:
Pacific charged me twice as much as they estimated on Kayak. If that had been the extent of it, I may have left it alone. The day after I returned my car, however, the manager called to tell me that there is a "new scratch" on the front bumper. The car they rented to me was already scratched up, so I assumed he had gotten something confused and I could simply send the pictures I had snapped of the car before driving away from the lot. He sent me pictures of a car I'm not convinced is the car I rented, with a big scratch in the bumper, and asked that I have my lawyer call him. I have never felt so mistreated by a company. I'm certain that I had nothing to do with a scratch in the car I rented, and after consulting Yelp I noticed that Pacific has pulled this same stunt with at least one other customer. Do yourself a favor and stay far away.6.4 Okay
Apr 2016
Pros:
Not busy. Car was there, ready to go.Cons:
Car was old and had a lot of miles. It sounded as if it needed a tune up. Car had lots of scratches and dings. Didn't like that I had to catch a bus from the airport, a rental car center, then take another van to their rental place- added another layer of traveling around and loading/ unloading.One location in San Diego Airport
Locations in San Diego Airport
2100 Kettner Blvd
+1 619 233 3366
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
Filters
No reviews available
One location in San Diego Airport
Locations in San Diego Airport
3355 Admiral Boland Way
+1 877 247 3362
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
2305 Pacific Hwy
(619) 260 0340
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
2067 Fifth Ave
+1 619 655 9327
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
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One location in San Diego Airport
Locations in San Diego Airport
1021 West Maple Street
+1 619 243 0249
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
2942 Kettner Blvd. San Diego CA.
+1 914 368 0091
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No reviews available
One location in San Diego Airport
Locations in San Diego Airport
800 Grand Avenue
+1 800 940 9332
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No reviews available
Car rental locations at San Diego Airport
Good to know
Most popular agency | Hertz |
|---|---|
Most popular car type | Mini |
Average price | $90/day |
Good deal | $90/day |