Book Budget hire cars in San Diego

Reviews for Budget in San Diego

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6

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8.0

Pros:Great staffCons:Car needed the interior cleaned, the inside of the windshield was filthy so I stopped at a gas station to clean it. There were also crumbs in the console that should have been vacuumed off.Reviewed 14 Feb 2021

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7.2

Pros:Drop off attendant was very nice and gave me some money back when I explained that the car I was given was not the type that I had rented. The car itself, though was clean and worked well.Cons:They gave me a different kind of car than what I reserved and I easily spent $100 more in gas than planned since they gave me a Jeep Renegade and I reserved a Ford Fiesta or similar. Also, there was no windshield wiper fluid at all.Reviewed 5 Feb 2019

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10.0

Pros:Helpful and very cleanCons:PerfectReviewed 4 Oct 2020

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6.4

Pros:The rate. The first office counter experience. The car.Cons:The car had an almost empty fuel tank. We reported this at the check-out counter and the representative seemed to enter this information into their system. I verbally confirmed that we need to bring the car with an almost empty fuel tank. Upon return, the tank had around 2 more gallons than at checkout. The receiving representatives were unfriendly and moreover they charged a $50+ fuel service fee without notifying me. Thankfully, I checked the receipt. I was told to go to the booth in the garage. The representative in the booth started with suggesting that I'm mistaken and the tank was most probably full. Thankfully again, I had taken the picture of the dashboard at the pick-up and showed it to them. I was planning to let go of the extra gasoline we had in the tank, but the bad attitude and unfriendly manner of the representatives so far made me upset and I demanded a reimbursement. Thankfully they were reasonable enough for refund and reimbursement. In short, a better check-out-in system and friendly and customer-oriented representatives can help a lot here.Reviewed 19 Feb 2020

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4.4

Cons:We arrived at the airport return station to return the car, where we were told that we were at the wrong drop off place. We were told that we could leave the car there for $200 extra dollars. Agent was extremely abrupt and rude. We had to drive the car another 20 plus miles(To the Mexican border). I complained to the agent there and her response was "well, you had this address," to which my reply was "I am from Kansas how do I know where this is?" It ended up costing us another $40 to get a Uber to return us to the airport. Additionally, we left the car in a parking lot unchecked, as we were told to just return the key to the agent inside the airport. Thankfully we were early, or we might have missed our flight. Agent in LA should have caught this and changed our return location. I will never rent from Budget again...I don't care how cheap they are.Reviewed 4 Jan 2019

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2.0

Cons:Upon completion of my reservation with kayak, it gave me a complete price w/ taxes and fees included. Upon arrival to puck up rental they charged me an additional $7 sighting only the base price is guaranteed and that additional fees could be charged that kayak was unaware of and i would need to take it up with kayak.com. If this is true, i could not find any disclaimer on kayak website to the fact. If its says s total with taxes and fees then that should be the price with no suprise charges upon arrival.Reviewed 20 Dec 2020

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2.0

Poor customer serviceCons:Was 5 min late for the drop off and the location closed I had to drive 15 miles out of my way to drop off at the airport and was charged for another day, I was never told that the location closed at 1:00 or that if I was late I had the option of dropping off at another location. I understand I was late and paying the fee was not what upsets me when I call about where to drop off the car (twice) the operators could not have cared less, rude and unhelpful. I will take my business elsewhere even if that means paying a little extra.Reviewed 25 Jun 2017

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4.0

Pros:That location was massively understaffed. I went in for my rental at 2, but didn’t leave until 3. The poor staff was extremely professional, but clearly very stressed out. The first car they gave me kept telling me there was no “key” in the car, and I could not track a single employee down to help me. Eventually, they swapped the car out, but I ended up missing my appointment due to the hour delay.Reviewed 14 Jul 2020

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8.4

Pros:The car was very comfortable to ride and had lot of good passenger security features. You San Diego Clerk was very prompt in service. Car was easy to locate with the location number.Cons:I did not get the size of the car I booked , instead I got much larger car that was kind of too big and bulky for my needs (single rider) and expensive on Gas. While checking in, I forgot to return the key and the checking clerk still gave a clean check out slip so I had to come back from the airport aging to return the keys. While at the airport when I was calling you LAX airport office the operator put me on hold for considerable time and then cam back and said that she does not have a number for that office.Reviewed 11 Jul 2016

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10.0

Pros:Drop off was super easy.Cons:I had schedule to pick up my rental at 5am. Nothing was open and I was a bit confused as where I needed to go to get the car. So it would have been useful an email explaining that although offices are closed down stairs, just go to the parking lot upstairs where you will get helped. Other than that, the service was awesome!Reviewed 17 Mar 2021

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8.0

Cons:The phone number is listed on your rental agreement and online or an Avis number and the customer service representatives at Avis don’t think that they can access your account so it’s super confusing and annoying because they cannot help you.Reviewed 8 Apr 2021

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2.0

Pros:Staff was terrible. I had rented a sedan, but he said none were available and that my only options were a minivan or a pickup truck. I ended up paying extra for a volkswagon passat.Cons:The customer service. The man working at San Diego airport was extremely unprofessional and disrespectful.Reviewed 19 Apr 2021

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• What is the most popular car hire from Budget in San Diego?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in San Diego.

• How many car hire locations does Budget have in San Diego?

  Budget has 11 car hire locations in San Diego. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: San Diego airport (SAN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from San Diego airport (SAN)?

  Yes