San Diego Car Hire

Cons: the price was double of what I booked it for!!! The booking price was 60$, but I had to pay 117$!!! That's a shame. I would never book with you anymore!

Cons: waited 40 minutes to do the paperwork

Cons: payed and upgraded to a premium car, but there weren't any of the premium cars available when we got there. We were quickly brought a Chrysler 300 c from National, which was good.

Cons: The prices on the gas is such a rip off.. I would never do business again with this company.

Cons: Nothing

Cons: Allianze car insurance was purchased online and not valid with Alamo company- so this shouldn’t be offered in the first place.

Cons: Unfriendly check-in person and then no assistance/information about vehicles. Vehicle was very uncomfortable, very poor rear and side visibility and could barely get up a hill. Paid over $50 to leave car without filling up gas tank. Would have been nice to know that our one day trip to LAX would only use a quarter tank...again, poor customer service.

Cons: There were 4 or 5 self check-in kiosks at San Diego Airport but no-one (while I was in line) was able to get their paperwork printed there. All had to subsequently get in line. The concept is great, but something is very wrong when no-one can get a successful transaction after wasting 5 minutes.

Cons: Signed up for a BMW or similar...got a Nissan.

Cons: notified staff that I could hear brake noise (Roter on Disk). Took vehicle out of service for brake check

Cons: The fee agreed upon through kayak was 43 dollars. When I returned they charged 63 dollars, I feel ripped off! Car was old and squeaky. Would never recommend to anyone.

Cons: The car was extremely uncomfortable. When I called to see if I could switch it out for a full size, the manager was going to charge me an exorbitant amount, much more than what the initial reservation said a full size would be. I went to California for a spinal therapy and I was stuck in a car that forced my back into terrible posture while I was driving. I explained all of this to the manager, but there was no grace whatsoever. I won't use Thrifty again.

Cons: Signage was a little confusing at the shuttle drop off. Signs pointed to the car pickup locations but no signage for the rental offices themselves so you have to walk up and down drop off area looking for the right office.

Cons: Overpriced, they charged me for something I didnt want znd didnt explain. Just tried to get as much money out of me as possible....

Cons: Long waiting time (15-20mins) in line at 12:00pm. I also wish there was a way to pre compute the total as the quoted price online was $100, but with various charges, basic insurance and taxes, my bill was $169

Cons: That could not extend the rental by one hour without incurring hefty charges and when my wife called to request this (she was listed as a named driver) she was not allowed to discuss the account details, very poor.

Cons: Fuel was not a full tak- but expected to pay to refuel a full tank. Dollar offered a credit, after calling upon our return.

Cons: Have noticed on a few occasions Dollar will give me an "estimated price" and then upon turning in the car they jack up the final price. My last rental estimate was $44.00 and then they added and scammed me another $20.00 when I turned it in. Not tranparent, misleading, I don't need their false prices.

Cons: We reserved a particular vehicle, but when we arrived we were given a choice of other (lower grade) options

Cons: Car was not comfortable considering its category. The gas also was much less than full, but already the automatic function of the pump was already activated. At pick up, we had to wait for about 20 mins, and we had to get the first available car - lack of choice. I would have chosen a different car given that when I sat in the car, I already felt that it was uncomfortable.

Cons: Long lines, wait , not enough cars(not any needed to wait 35 min for paperwork and another 15 to have car delivered)

Cons: the amount of the surcharge for different pick up/drop off

Cons: While waiting in a long line, the Dollar Agent was pushing hard for upgrades, insurance, and pre-paid gas. Even went so far as to laugh at the customers for not being "smart enough" to buy the pre-paid gas. Additionally, every time I tried to use Dollar rewards to pay for my rental I was informed the system was down or that location was privately owned. Bad experience with Dollar every time.

Cons: The problem with these guys is always the same. I book them because the price is good but there is never enough people. At the airport their lines are always the longest. Which for me is a problem. There is never "pickup" because there is no one to come get you. I think I'll pay a little extra next time for better service and a couple hours more of my time back.

Cons: Agent said only minivan available was one he gave me. Agreed to accept if it had Bluetooth. Got in van and didn't have BT. Went back and said not acceptable and another agent produced another (nicer) minivan with BT. Shenanigans.

Cons: Had to stand on line for 45 minutes at 9 PM.

Cons: The gas was not actually full.

Cons: Too many buildings to arrive at. I chose the wrong one

Cons: When I tried to change my drop-off location (same day & time - from a medium sized town to a big city 1 hour away) I was told it would cost an additional $900. WHAT? Even if they needed another car at my original drop-off location (doubtful) there is no WAY it would cost them close to $900 to get another car to that location. I returned the car early and rented another car (from another company) for the next day for only $70. There is absolutely NO justification for that fee.

Cons: the hidden fees

Cons: Very long ride in shuttle to rental office. Factor an extra 20 minds in if you're dropping off a car in San Diego. Staff at San Diego was a little 'millennial-cocky' and blase (that's with an accent on the 'e'. :) Told me that "I was not being helpful" (!!) Had to reel myself in a little, but the kid's attitude was unprofessional. Ultimately reasoned with the lad and got things sorted. Sirius XM radio was great - however it took 4 phone calls to finally get the signal sent so that it would work. First guy said, "I sent the signal, you're good to go" - Nothing - had to call back, and next person said it was impossible for some reason. Next person, same thing. Next person said, "I'm sending the signal. You're good to go". That time it finally worked. Staff in Gainesville was very helpful.

Cons: Nothing everything was great!

Cons: Windows and carpets stained, missing a head rest, exterior dirty had to wash the windows for good visability

Cons: Extra fees upon drop off that increased the price significantly. Also had to turn my first rental in due to immediate mechanical issues. Second straight time using hertz and having a car that couldn’t get me where I needed to go. Severely disappointed

Cons: Way too much to discuss here. I can be reached at 661-803-1582 if anyone truly wants to hear about my entire Hertz experience. Below its asking about drop off in Fletcher? I dropped of yesterday 1/6/2018 at the Asheville NC airport and they stilldo not show my bill closed out.....over 24 hrs later!!!!

Cons: Drop off location at Denver Airport was little confusing.

Cons: I make a reservation and they don’t call me to let me know the place was close on Saturday they wanted me to wait 2 days customers service girl don’t even know what to answer I wouldn’t recommend

Cons: Even though I explicitly stated that I didn't want any additional insurances (LDW/RSA), yet magically these appeared on the contract. I was super jetlagged that day, and I didn't quite take notice of what I was actually signing there. I was already back at home, filling out my travel expense statement, when I finally realized that I had actually been ripped off by ~ $200. Seems to be a general phenomenon with all those rental car companies: They either want to sell you a vehicle more expensive than the one you originally reserved - because the latter is supposedly not available at the moment - (So why the heck am I making a reservation anyway??) Or they try to sell you something that you explicitly refused by putting it on the contract whatsoever. In any case, here's my advice: READ YOUR CONTRACT CAREFULLY BEFORE SIGNING!!!

Cons: The car was very old and required maintenance.

Cons: Refused to let me get car 1 hour before reserved time... Said they aren’t required to give car early and told me if I didn’t like it then go elsewhere...

Cons: Ok

Cons: All round experience

Cons: The insurance deal could have been made more economical

Cons: they charged me for things I did not request, they also charged me for an upsell I did not ask for and when I called customer service to ask if I could extend my rental they said they would have to charge me $40 extra. Worst customer service I have ever had.

Cons: The attitudes of the staff at the desk seemed somewhat rude when we picked up the car on the first day. Mainly just their tone of voice seemed kind of harsh, not very welcoming or cordial.

Cons: The cars seats were a bit dirty, but no problem really

Cons: I called Payless before I booked to see if they charged for a spousal driver and they said not for this location. When we got there they charged for a spousal driver. We ended up getting the collision insurance as it included the spousal driver and the insurance so I was lied to by someone.

Cons: They were miss leading in the fact that they don't disclose in the advertisement that their vehicles were not allowed out of the local area.

Cons: Attention of the staff and taking time to explain every detail

Cons: The car had quite a bit of damaging scratches and the interior counsel was not wiped down. So not super clean but ok.

Cons: While driving on the freeway something became noticeably wrong with the tires. We got off the freeway, noticed the tire pressure alert light on. Nothing looked visibly wrong, but it had been a fairly scary experience just moments before so we didn't dare take it back on the freeway. I called the San Diego office and left multiple messages and could never get a hold of a real person. I even called like I was trying to make a reservation but still no real people answered. I then called the after hours emergency assistance number although it wasn't after hours. I was finally able to get a hold of a representative that manages multiple rental car agencies. He offered to open an email ticket. My response from the company HOURS later was to call the office and the road side assistance number. Magically - the next day - I had a voicemail from them I had just missed and a follow up email saying they tried to call me two times (not true) and that's why they are now attempting to get a hold of me via email. (which I started the email thread). Luckily we took matters into our own hand. We stopped at a local tire shop so we could continue to enjoy our vacation. EVERY TIRE was out of range for pressure 3/4 being OVER inflated and one under. That leads me to believe they don't check their tires well, or hire people who know how to. Incredibly frustrating experience. I'm just glad nothing was terribly wrong or I would have been out two days of a rental car. It would have been better to pay $30 for a week for a company that answers the phone.

Cons: We were under the impression that we would be renting a Toyota Corolla. Upon arrival, I said we were suppose to rent a Toyota and the woman said or a similar vehicle. She offered us a Versa. Versa does not usually offer a center console so I said I would prefer something else. How about an upgrade to a Hyundai Sonata. I said ok. That quickly changed to a Volkswagen Jetta. Being somewhat tired from a long flight, we agreed. When we went to get the car, it had been double booked. The attendant said he would get us another car. The 2014 Jetta was brought to us. The inspection by the attendant was in seconds. When we left payless we noticed two dings on windshield. Upon conclusion of our vacation we brought the car back and notified the attendant of the following problems. Power Steering seemed to not functioning well and we pointed out the windshield problems. The attendant summoned another attendant. We stated that is how we received the car. The second attendant said we did not have to worry for I had purchased the additional insurance. I then stated the car was damaged from when we took it. It is doubtful that I will ever rent from them again. Secondly I would suggest if You do rent from them go over the car with a fine tooth comb.

Cons: Old cars and each one had dents, scratches, scrapped paint, no remote entry; unfriendly staff and each person quoted different prices for an upgrade; didn't give what was promised during booking; very limited choice to pick from; very disappointed.

Cons: Our bill ended up being $400 more than was quoted online... which was even more than Hertz was going to be! When we were given our rental car it was in poor condition - missing the passenger door side mirror cover! The rental company arranged for an exchange the next day at 8am, but never contacted me, so i had to call only to receive attitude and questioning. Then the exchange vehicle arrived and the man was rude to me. Not happy with this experience and will never use this rental car company EVER again.

Cons: Good to have a one-way rate

Cons: The price of the car rental insurance.

Cons: Because I didn't have a major credit card budget had to run a credit check. Even though I passed, budget assigned me their oldest 12 passenger in the lot, instead of their new more comfortable vans. It was an old Ford E350 that was loud, bouncy, and horrible ride comfort.

Cons: The car was filthy inside. Scared to touch anything. Went and bought clorox wipes and made car satisfactory!

Cons: When I made the reservation it said 81 which included taxes and fees. But I ended up paying 108 dollars.

Cons: dirty

Cons: Rental was smaller than I expected (Mazda 3 is an intermediate?). Car had 30k miles on it. It seemed like more, noisy ride. But no problems.

Cons: Hard sell on filling up gas with them. Told me their gas price was much cheaper then what it would be out in the world. I found not a single gas station that echoed the price they told me when I rented the car. It was much cheaper out in the world than they stated.

Cons: All the associated fees.

Cons: I think if you make a reservation for a rental vehicle it should be there for you when you arrive. If not you should be upgraded at the same price.

Cons: Their system was down when I checked in so that I needed to wait for 30 min to check in. They didn't know how to do manual check in.

Cons: The car was filthy

Cons: They didn't accept the insurance from my credit card provider, and they wanted to put 350$ hold on my credit card for just a 63$ reservation.

Cons: Long, slow line. Tried to up-sell everyone on a whole bunch of things.To get CDW waiver they made us show our car insurance records, and we had to call our agent to email them on the spot!

Cons: When calling the Advantage car rental operator for additional information, I found that all three representatives were not aware of their line of work. The information was not clear. The contact phone number they provided me for the San Diego airport service center was incorrect. I waited on the line for an hour and a half then the line was hung up.

Cons: Car was fresh washed but they missed the rear window which was cloudy from the inside and outside. Had quite a few scratches but they didn't bother me.

Cons: Cheapest beacause they don't hire staff. Be prepared to wait at the counter as they have one person. Then be prepared to wait to check the car out of the garage. Again one person. Returning, I couldn't pull into the designated parking area because other returned cars were stacked up. The reason? A an employee meeting! Once again waiting. One person working

Cons: Everything! See above.

Cons: The car was older, the tires were bald, and there was a faint tapping noise that increased with speed. The process to get to the actual agency wasn't very clear and so I had to call in 3 times. Laying out the pick up process (take the rental car bus to the rental car center, walk to the offsite shuttle pick up, then call the company to get you) on the website would help.

Cons: I was giving an outdated PT Cruiser that was clearly run down and damaged. While out on the freeway the car, turned off and I couldn't get the car started. Basically I was stranded. Furthermore, the starter came right out of the steering column. Basically I was given a used unsafe car. Their business model is, lets get used cars (10 yrs old) from the auction get them running and rent them to tourist (probably young kids) at a discounted price. I have nothing against used cars but these cars come with interior damage (stains, holes, smelly) . My car, in addition to the start gone out needed front shocks. I noticed the tires were all different brands and back tires were bald while the new tires were in the front

Cons: The service was bad- Shawn at the front desk was rude. I ended up paying extra because of an error on their end. I won't be using them again

Cons: The pickup took nearly 30 minutes from airport The insurance was a scam The personnel were less than professional The return was 4 hours early and no pro rate Overall experience terrible.

Cons: Hours to return car are limited (close at 7pm) Cancellation fees Picking up the car is somewhat long/laborious

Cons: No after hours dropbox for keys (have to park in an offsite, third party garage for an extra fee), car was old and exterior was beat up (lot attendant exclaimed that it was "brand new!" as my husband marked off the many existing and large scratches and dings).

Cons: I dropped my car off at 6am as I had a 7:50am flight. At the time of booking it was listed that there would be a free shuttle to the airport. When I picked up the car I was told that I would have to drop the car off at a nearby parking garage and pay an extra $11 fee. I found this to be underhanded

Cons: 1. Bus doesn't pick you up unless you call them to come pick you up. 2. The car you get is not like advertised on Kayak.com. The option I picked said "Hyundai Elantra or Similar," or something to that extent. The picture shown was that of a new, or relatively new, car. When I went to pick up my car, the first car offered to me was a mid-2000s Kia Spectre that looked like it was about to break down. Upon complaint, they re-did the contract and told me they had corrected the mistake. Upon inspection of the contract, the car being offered was a 2005 Kia Amanti which looked even older. Upon further complaint, they walked outside with me and told me that I could pick from any car they had available, but that everything I saw was what my selection was limited to. I ended up with a 2012 Malibu with about 70k miles on it, but at least it didn't smell like smoke. 3. Insurance. I felt very mislead with dealing with them with insurance. When I arrived, I asked about the option to purchase insurance that I was given on Kayak.com. It was something like $9/day. When I brought it up, requesting insurance so that I could totally and completely avoid involving mine in the event of any accident, they told me that insurance was $14.99 for the whole duration. This sounded good, but already weary I again re-read the contract. The insurance being offered would only serve as secondary insurance to my insurance. I again complained, and again the contract was modified. This time, they told me the insurance would serve as primary insurance, but by this time the price had jumped from $116 for a thursday-sunday to about $210. Again, I re-read the modified contract and noticed that this increased rate carried a $1,500 deductible. I this time expressed that I wanted complete coverage so that in the event of some unfortunate event, I was covered. They asked what my provider's deductible was, and I told them it was $1,000. They crossed out the $1,500 on the contract with a pen and wrote $1,000. Feeling increasingly uncomfortable with the insurance protection they were offering, I told them I wanted to opt out of insurance with them. They printed a final modified contract which is what I ultimately signed. 4. Cancellation. This one wasn't too surprising, but they wouldn't let me cancel the reservation without penalty. I noticed while waiting for them that two blocks away there were 3 other car rental providers which I had decided I'd rather pay more at. They told me that failure to rent would result in a full day being charged against my car as a late cancellation penalty. In summary, Pacific seemed shady, low quality, and very misleading. I learned a lot about what to be cautious of in renting a car and will never be renting from a Pacific again. It's much more assuring to pay an extra 5-10/day and rent from a more reputable and well known car rental provider.

Cons: Car was about 10 years old. Did not smell fresh. Dings on every body panel. Cigarette burns in seats. Rough running engine. Many strange noises. Check engine light. Got hassled about a scratch that was clearly pre-existing on a car so scratched and dinged it couldn't possibly matter. Cost same as more mainstream places.