Pros: The staff were helpful when picking up, explained everything to me
Cons: 1. There were many added fees 2. The car wouldn't start 2x 3. I had to add pressure to a tire because it was missing the air cap 4. When I had issues it said I could modify on the website but the website couldn't find my reservation, so I had to hold for over an hour to ask a question 5. Dropped car off early and was still charged for the following day 6. Car was not comfortable, not very tidy, could have been cleaned better 7. When I dropped car off the attendant argued with me about charges and I had to insist to get answers 8. Overall a poor experience and would not recommend or rent again
Pros: Easy pickup and drop off
Cons: I felt pressured to add the extra insurance and my bill had over $200 of extra charges, taxes, and fees!! They should disclose that information when booking. Very disappointed by the hidden costs!!
Pros: Drop off was easy!
Cons: surprise $200 fee to drop off at a different location, which was not explained or listed in the rental agreement. On hold with them now but not expecting them to be any better with this than they were with everything else. Like others said, dirty location, dirty shuttle, and the nickels and dimes add up to at least as much as a name brand rental place. Avoid
Cons: Inside smelled like a smoker has used it.
Low tire light went on 1st day so had to find a place to get help with it.
Pros: The counter and return staff were excellent--friendly and helpful. I especially liked that the 1/2 tank of prefilled gas that I purchased was refunded!!! (I only drove the car about 60 miles).
Cons: Unfortunately, the keyfob battery was totally dead, necessitating a few minutes of inconvenience on a very short trip.
Pros: The staff was friendly and the drop-off was very easy
Cons: I would have liked to have the car I prepaid for originally
Pros: Staff was friendly
Cons: My vehicle was not ready on time so I had to return later. When I returned I was given the wrong vehicle, much less than I had paid for. The manager was not able to give discount because the rental was purchased thru Kayak. Will most likely never use Kayak or Fox again.
Pros: The shuttle bus at drop off was working. I expected it not to be and was about to arrange for an Uber.
Cons: Our Alaska flight arrived at 11:45PM. The Car rental center closed at Midnight. There was no advance notification. When we enquired of the Airport staff if the shuttle bus to the car rental center was coming we were told no but they would call for it. When it arrived we were driven to the rental center and told by the shuttle bus driver FOX was closed but others were opened which, in fact, was false, the whole center was closed. The shuttle bus driver then drove off abandoning us. We had to take an Uber to the Hotel and another back the next day to get the car. When I asked for a credit for August 18th, since I didn't get the car until the 19th, the FOX agent told me she couldn't do that because I used a third party. But she offered me an upgrade to an SUV for only $12 more per day. I needed the SUV and I guess I should be grateful it only cost me another $70 plus $150 security deposit. If I knew the rental center would be closed I would have booked a different flight. This nearly ruined my stay. My wife and I were celebrating our 28th wedding anniversary and returning our daughter to college. It could have been better.
Pros: Car was clean, and ready to go with little to no wait. The employees were friendly.
Cons: They moved their drop off location (it's not with all the other rental car drop off's even though their signs are still up) without notifying us. Also one of the tires had a slow leak the entire 6 days, and unbeknown to us rental cars are not required to provide a spare tire so that was a big hassle. If you go with a cut rate company, just know that you get what you pay for.
Pros: The car was fine, and check-in and check-out was fairly painless.
Cons: They kept my $150 deposit over "excessive dog hair." Give me a break! Cheap rate and then keep your deposit. What a scam!
Cons: Wasn’t shown how to open back hatch or anything else on the car.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Fox in San Diego.
Fox has 1 car hire location in San Diego. Take a look at our Fox hire location map to find the best car hires near you.