Guest reviews
Overall rating
6.9
Good
Based on 99 reviews
Cleanliness
7.2
Comfort
7.1
Pick-up/Drop-off
6.6
Value for money
6.9
Pros
"Car was clean and new."
(in 1027 reviews)
"Returning the car was easy."
(in 858 reviews)
"Off airport shuttle and driver was excellent."
(in 467 reviews)
Cons
"Customer service is very poor."
(in 181 reviews)
"Windows filthy, car not cleaned."
(in 1100 reviews)
"The reserved car was not available."
(in 1136 reviews)
Recent reviews
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Find reviews that mention:
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shuttle from the airport
car insurance
car was clean
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extra day
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6.4
Pros: Drop off was very easy.
Cons: Took forever to pick up. Value of the car was not great for the price paid.
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2.0
Cons: They said they will email me the receipt and I never got the email.. I was charge $61 with no explanation why and I cannot reach customer service
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4.0
Pros: Drop off was quick and efficient.
Cons: Picking up the car was awful. The attendant was annoyed about having to stay beyond the end of his scheduled shift and he took it out on the customers. He aggressively insisted we needed to upgrade. We agreed to pay an additional $50 for a bigger car, and he ended up charging $150.
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2.0
Pros: Nothing
Cons: To have the employees not try to force you to buy their insurance when you already have your own. Then refuse to provide their names so you can document what happened.
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8.4
Pros: The San Diego Offsite location in Little Italy is a little hard to find. I recommend calling for exact location inside a parking garage. Its a no frills get the most bang for your buck rental agency. I got a clean new model SUV for a great price. It was perfect for my needs.
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10.0
Pros: The staff at the laurel street location are amazing. The airport location I originally went to by accident not so much.
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5.6
Pros: The staff was friendly and helpful.
Cons: The first van we got was filthy, so we had to wait for another one. The person who handled our situation was apologetic but it was nevertheless disappointing.
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10.0
Cons: Car return attendant was not customer care oriented she did not display any interest on making the transaction cordial. She just wanted to get the car checked in so she could go home.
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7.6
Cons: Took a shuttle to the airport car rental facility not knowing or being aware if the car was in an offsite facility had to share an Uber ride with another couple in the same predicament
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2.0
Pros: reliable vehicle
Cons: The entire experience was awful.. next time I’d rather use ride shares for my entire trip than have to endure this experience again. Sever incompetence.. but what other option do we have? Use a different rental car company? Oh wait, they’re all owned by the same umbrella corporation
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6.0
Cons: I waited in line almost 30 minutes and heard upselling with others, then with me. Not a great experience.
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10.0
Pros: Staff was great. Jenny at the San Diego site was very accomodating.
Cons: The car itself had some pretty bald tires in the front that appeared to have not been rotated. Rear tires were like new, front tires didn't have much life left in them.
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10.0
Pros: The staff at the laurel street location are amazing. The airport location I originally went to by accident not so much.
review from
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10.0
Cons: Car return attendant was not customer care oriented she did not display any interest on making the transaction cordial. She just wanted to get the car checked in so she could go home.
review from
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10.0
Pros: Staff was great. Jenny at the San Diego site was very accomodating.
Cons: The car itself had some pretty bald tires in the front that appeared to have not been rotated. Rear tires were like new, front tires didn't have much life left in them.
review from
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8.4
Pros: The San Diego Offsite location in Little Italy is a little hard to find. I recommend calling for exact location inside a parking garage. Its a no frills get the most bang for your buck rental agency. I got a clean new model SUV for a great price. It was perfect for my needs.
review from
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7.6
Cons: Took a shuttle to the airport car rental facility not knowing or being aware if the car was in an offsite facility had to share an Uber ride with another couple in the same predicament
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6.4
Pros: Drop off was very easy.
Cons: Took forever to pick up. Value of the car was not great for the price paid.
review from
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2.0
Cons: They said they will email me the receipt and I never got the email.. I was charge $61 with no explanation why and I cannot reach customer service
review from
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4.0
Pros: Drop off was quick and efficient.
Cons: Picking up the car was awful. The attendant was annoyed about having to stay beyond the end of his scheduled shift and he took it out on the customers. He aggressively insisted we needed to upgrade. We agreed to pay an additional $50 for a bigger car, and he ended up charging $150.
review from
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2.0
Pros: Nothing
Cons: To have the employees not try to force you to buy their insurance when you already have your own. Then refuse to provide their names so you can document what happened.
review from
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5.6
Pros: The staff was friendly and helpful.
Cons: The first van we got was filthy, so we had to wait for another one. The person who handled our situation was apologetic but it was nevertheless disappointing.
review from
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2.0
Pros: reliable vehicle
Cons: The entire experience was awful.. next time I’d rather use ride shares for my entire trip than have to endure this experience again. Sever incompetence.. but what other option do we have? Use a different rental car company? Oh wait, they’re all owned by the same umbrella corporation
review from
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6.0
Cons: I waited in line almost 30 minutes and heard upselling with others, then with me. Not a great experience.
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Where can I find Economy Rent a Car hire cars in San Diego?
On Airport Location, Economy Rent a Car car rentals
Address
On Airport LocationPhone
+1 877 247 3362Top tips for hiring a car from Economy Rent a Car in San Diego
- Intermediate car hires from Economy Rent a Car in San Diego are around 10% cheaper than other car types, on average
FAQs about hiring a car from Economy Rent a Car in San Diego
What is the most popular car hire from Economy Rent a Car in San Diego?
Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Economy Rent a Car in San Diego.
How many car hire locations does Economy Rent a Car have in San Diego?
Economy Rent a Car has 2 car hire locations in San Diego. Take a look at our Economy Rent a Car hire location map to find the best car hires near you.
Does Economy Rent a Car have a car hire location at the airport: San Diego Airport (SAN)?
Yes
Does Economy Rent a Car offer shuttle or airport pick-up services from San Diego Airport (SAN)?
Yes