
Pros
Cons
Recent reviews
Traveller rating
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10.0
Pros: check in was super easy and the person who checked us in was friendly and offered a place for lunch
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9.2
Pros: Everything was pretty much great
Cons: The drop off in San Francisco was a bit confusing, as we had to drop off at Herz which was not clear from the beginning.
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2.0
Pros: It was very easy to book, I read that there would be a free-cancellation but I missed my appointment due to having to company my younger sister to the ER. I called the rental location & told them I wasn’t gonna make it at all & they Cancelled the reservation & I asked if I’d be refunded the $30. They said they didn’t charge me but on my bank statement I was charged
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2.0
Cons: I was charged 3 times the original stipulated amount on the website. Was scammed but could not change the booking as it was last minute.
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6.0
Cons: I was not given a remote key. The car didn’t have a USB outlet.
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2.4
Pros: The lady at check in was nice but I had to go through two different cars before I was able to leave
Cons: Don’t have cars with expired plates on lot. Have cruise control in cars Don’t charge for gas when it was left in full
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10.0
Pros: yes
Cons: Nothing
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10.0
Pros: Blue chip privileges
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5.2
Cons: Check-in was painfully slow. I had to use the video check-in terminal with a remote agent. I was talked into a so called upgrade that I later regretted. The Dodge Journey was sold to me as an SUV, which wasn’t true but they had no other vehicles available in my class. Vehicle was underpowered and not what I needed. Last time with Thrifty, me thinks.
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4.0
Pros: Car was great, exactly what I ordered.
Cons: DO NOT believe anything the desk agent says. First I was ridiculed for buying insurance through a 3rd party and not Thrifty, a “stupid move” according to the agent. Then I was told I should prepay for fuel so that I could have the vehicle “topped off” when I dropped it off. Never was I shown a brochure saying what I was signing for was $68 in fuel and $30 in taxes and surcharges. I returned the vehicle with a full tank and 16 miles on the odometer since fuel up. I clarified with the rep that I would only be charged for the top off at $3.82 a gallon. I never would have signed had the full, true details been told to me. Customer service is no help at all.
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8.4
Pros: Staff and price
Cons: Nothing
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7.6
Pros: The vehicle itself was clean and easy to choose/drop off.The
Cons: The pick up line had four people in front of me and only one agent at midnight. It took over 30 minutes for my turn. I was misinformed about fuel repayment options and overcharged for fuel by $36.50 because of it. Now that I look back at other people's reviews I see this is an ongoing problem of being misinformed and overcharged for fuel.
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Where can I find Thrifty hire cars in San Diego?
Top tips for renting a car from Thrifty in San Diego
- Standard car hires from Thrifty in San Diego are around 48% cheaper than other car types, on average