Guest reviews
Overall rating
7.2
Good
Based on 3,136 reviews
Cleanliness
8.4
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
7.9
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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7.2
Cons: Lower prices. And upfront costs about the underage driver fees
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10.0
Cons: Straightforward, reasonable price, friendly service
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9.6
Pros: Easy drop off
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6.4
Pros: Car size
Cons: Cost, they did not respect the original contract value amd added LDW w/o requesting it
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5.6
Pros: Car was good
Cons: Took an hour in line to pick up the car , Then took forever to drop it off , again a line with no one checking cars back in
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10.0
Pros: Great customer service
review from
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2.0
Pros: Bad customer service
Cons: Better customer service.
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7.6
Bad service during pick-up.
Pros: Car was very comfortable, reliable, and gas efficient.
Cons: The front desk coordinator ended up sending me to the wrong lot to pick up my car, even when I went back to him to confirm the location since I couldn't find my car the first time he sent me there. He even seemed impatient with me when I went back to ask him where to go. Once I got in the wrong car, I was told by the gate staff that I couldn't take this car, and to bring it back and ask them where I should go for the correct car. This wasted 20 minutes of my very rushed and tight-run morning, all because some idiot front desk clerk was too prideful to be open to the fact that he sent me to the wrong place initially.
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10.0
Pros: Last minute car availability.
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6.4
Cons: I reserved a FULL sized suv. Was offered an Escalade, then replaced with a Ford Explorer. The Explorer was too small. So the manager (I think) required I pay an additional $50/day for a minivan. Yes, from an Escalade to a minivan for MORE money! Substantially more than the original cost per day.
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5.6
Pros: Staff was horrible
Cons: They wouldn't honor the rate
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8.8
Pros: Few staff with long line, kiosk was never promoted that can be used.
Cons: When line gets longer, make announcement that kisoks can be used. A guy assisted when I asked about the kiosk.
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10.0
Cons: Straightforward, reasonable price, friendly service
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9.6
Pros: Easy drop off
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10.0
Pros: Great customer service
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10.0
Pros: Last minute car availability.
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8.8
Pros: Few staff with long line, kiosk was never promoted that can be used.
Cons: When line gets longer, make announcement that kisoks can be used. A guy assisted when I asked about the kiosk.
review from
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7.2
Cons: Lower prices. And upfront costs about the underage driver fees
review from
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7.6
Bad service during pick-up.
Pros: Car was very comfortable, reliable, and gas efficient.
Cons: The front desk coordinator ended up sending me to the wrong lot to pick up my car, even when I went back to him to confirm the location since I couldn't find my car the first time he sent me there. He even seemed impatient with me when I went back to ask him where to go. Once I got in the wrong car, I was told by the gate staff that I couldn't take this car, and to bring it back and ask them where I should go for the correct car. This wasted 20 minutes of my very rushed and tight-run morning, all because some idiot front desk clerk was too prideful to be open to the fact that he sent me to the wrong place initially.
review from
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6.4
Pros: Car size
Cons: Cost, they did not respect the original contract value amd added LDW w/o requesting it
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5.6
Pros: Car was good
Cons: Took an hour in line to pick up the car , Then took forever to drop it off , again a line with no one checking cars back in
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2.0
Pros: Bad customer service
Cons: Better customer service.
review from
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6.4
Cons: I reserved a FULL sized suv. Was offered an Escalade, then replaced with a Ford Explorer. The Explorer was too small. So the manager (I think) required I pay an additional $50/day for a minivan. Yes, from an Escalade to a minivan for MORE money! Substantially more than the original cost per day.
review from
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5.6
Pros: Staff was horrible
Cons: They wouldn't honor the rate
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Where can I find Thrifty hire cars in San Diego?
3355 Admiral Boland Way, Thrifty car rentals
Address
3355 Admiral Boland WayPhone
+1 877 283 0898Top tips for hiring a car from Thrifty in San Diego
- Intermediate car hires from Thrifty in San Diego are around 10% cheaper than other car types, on average
FAQs about hiring a car from Thrifty in San Diego
What is the most popular car hire from Thrifty in San Diego?
Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Thrifty in San Diego.
How many car hire locations does Thrifty have in San Diego?
Thrifty has 1 car hire location in San Diego. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: San Diego Airport (SAN)?
Yes
Does Thrifty offer shuttle or airport pick-up services from San Diego Airport (SAN)?
Yes
