Guest reviews
Overall rating
7.2
Good
Based on 3,147 reviews
Cleanliness
8.4
Comfort
8.2
Pick-up/Drop-off
7.9
Value for money
7.9
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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3.2
Cons: A bigger trunk more room.... a bigger middle counsel... ashtray...heated seats....
review from
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5.2
Pros: Car was great
Cons: Staff was rude and not helpful. They acted as if we were inconveniencing them by calling. We needed to extent our drop off time due to holiday traffic and they were very rude-sighing on the phone and being very short with us. Will never use them again.
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10.0
Pros: Staff was very friendly. Made the pick up super easy.
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4.4
Cons: The car was badly used which caused acceleration to be an issue
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10.0
Pros: I was able to use the virtual assistant kiosk and shorten the line during pick up
Cons: Berger value for the upgrade
review from
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2.0
Pros: If you have enough time and patience to deal with bunch of unprofessional people go ahead and use their service
Cons: They did not have a proper shuttle service and made almost 20 people wait for 30+minutes, and the manager at the LAX location didn't have a clue what was going on. later they charged a fuel surcharge even after filling the in the gas to full tank, and their customer care is pretty much always dysfunctional!
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7.2
Cons: Lower prices. And upfront costs about the underage driver fees
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10.0
Cons: Straightforward, reasonable price, friendly service
review from
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9.6
Pros: Easy drop off
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6.4
Pros: Car size
Cons: Cost, they did not respect the original contract value amd added LDW w/o requesting it
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5.6
Pros: Car was good
Cons: Took an hour in line to pick up the car , Then took forever to drop it off , again a line with no one checking cars back in
review from
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10.0
Pros: Great customer service
review from
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10.0
Pros: Staff was very friendly. Made the pick up super easy.
review from
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10.0
Pros: I was able to use the virtual assistant kiosk and shorten the line during pick up
Cons: Berger value for the upgrade
review from
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10.0
Cons: Straightforward, reasonable price, friendly service
review from
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9.6
Pros: Easy drop off
review from
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10.0
Pros: Great customer service
review from
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3.2
Cons: A bigger trunk more room.... a bigger middle counsel... ashtray...heated seats....
review from
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5.2
Pros: Car was great
Cons: Staff was rude and not helpful. They acted as if we were inconveniencing them by calling. We needed to extent our drop off time due to holiday traffic and they were very rude-sighing on the phone and being very short with us. Will never use them again.
review from
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4.4
Cons: The car was badly used which caused acceleration to be an issue
review from
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2.0
Pros: If you have enough time and patience to deal with bunch of unprofessional people go ahead and use their service
Cons: They did not have a proper shuttle service and made almost 20 people wait for 30+minutes, and the manager at the LAX location didn't have a clue what was going on. later they charged a fuel surcharge even after filling the in the gas to full tank, and their customer care is pretty much always dysfunctional!
review from
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6.4
Pros: Car size
Cons: Cost, they did not respect the original contract value amd added LDW w/o requesting it
review from
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5.6
Pros: Car was good
Cons: Took an hour in line to pick up the car , Then took forever to drop it off , again a line with no one checking cars back in
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Where can I find Thrifty hire cars in San Diego?
3355 Admiral Boland Way, Thrifty car rentals
Address
3355 Admiral Boland WayHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 877 283 0898FAQs about renting a car from Thrifty in San Diego
What is the most popular car hire from Thrifty in San Diego?
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Thrifty in San Diego.
How many car hire locations does Thrifty have in San Diego?
Thrifty has 1 car hire location in San Diego. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: San Diego airport (SAN)?
Yes
Does Thrifty offer shuttle or airport pick-up services from San Diego airport (SAN)?
Yes