Book AMPM Car And Truck Rentals hire cars in Los Angeles

Los Angeles, CA, United States
6 Dec — 13 Dec
Same drop-off
Los Angeles, CA, United States
Mon 6/12
Noon
Mon 13/12
Noon
Driver's age:

Reviews for AMPM Car And Truck Rentals in Los Angeles

Overall rating6.6 GoodBased on 50 reviews
Cleanliness
6.4
Comfort
6.9
Overall
6.7
Pick-up/Drop-off
6.3
Value for money
6.9

Recent reviews

Traveller rating
10
7
4
12
0
2.8
Won't rent from there again.Pros:The people that work there are friendly.Cons:The cost quoted on Kayak does not include the insurance, which is significant. The facility isn't with the other car rental agencies and doesn't have a regular shuttle. They text you instructions on how to get there, but my text didn't get to me until the day after my pick up, so it wasn't helpful. Everyone I dealt with was nice, but they are not careful or professional. The price quoted on Kayak was a few dollars less per day, but I think after insurance it averaged out. Even if it was cheaper, going back I'd rather pay the extra $4/day and deal with a more polished company.Reviewed 14 Apr 2016
review fromkayak
7.6
Overall a good experience with a couple of opportuPros:AMPM texted us instructions for getting to our pick-up point. I might have preferred this via e-mail, but it was still helpful to get. Rosa who processed our info upon arriving was very nice, as was the gentleman who she left instructions for that took us straight to our terminal on our way back in the very car we had rented. That simplified and sped up getting to our flight. Finally, the car itself was in good shape and a good ride that fit the bill. I would rent from them again.Cons:The text message of instructions said to get off at the first stop which would be Lot C. But the driver of our shuttle said our first stop was the Cell Phone Wait Lot and that the 2nd stop would be Lot C, and was adamant they were different stops. Thankfully, I chose to ignore him, I stepped off the shuttle and recognized that the two were very close - virtually the same location - so we went with the former and our driver was there waiting for us, but this was confusing. Not AMPM's fault, but knowing the unreliability of shuttle drivers, maybe the text message of instructions could have been clearer, or included an image of a map. Speaking of the shuttle, we waited a good 15-20 minutes at the airport before the shuttle to our pick-up point arrived. One that was supposed to go to our destination did not stop at our waiting point. Another shuttle driver said that they were contracted by a different service, and that this skipping of the stop was not atypical. This led to us getting our car later than we'd have desired, and getting stuck in traffic. So again, not strictly AMPM's fault, but a hiccup that I'm guessing another company with its own shuttle (or that had a better run partnership w/the shuttle company) might have avoided. Finally, the Fiat car we ended up selecting had less-than-impressive acceleration, which would have been helpful in LA. Not AMPM's fault by any means - we could have chosen an Altima that was also present. But it might have been mentioned as we chose the pick-up.Reviewed 13 Oct 2015
review fromkayak
2.8
Totally unhappy with my service.Pros:The priceCons:Got a very dirty car. My pickup appointment was delayed by half hour due to short staffing. When returning the vehicle, i was treated poorly by staff. They weren't attentive in any way. Received a discount but i had to prove the vehicle was dirty...soo glad i took a video.Reviewed 25 Apr 2016
review fromkayak
10.0
Cons:Pick up and trip offReviewed 17 Apr 2016
review fromkayak
7.2
Pros:It was a relatively smooth pickup/drop off. They're accommodating.Cons:They only take credit cards. Not event the Visa/debit, which I feel is a pain I luckily had my friend with me who had a card, I would have been screwed otherwise. Also, be sure to have your insurance card with you! I wasn't told that until I was 3000 miles away from mine.Reviewed 5 Apr 2016
review fromkayak
6.0
Good price. Ok servicePros:Price and the convenience of renting. No hassle and queuesCons:Car was not well maintained. Stains on seats. Smell of cigarette smokeReviewed 29 Apr 2016
review fromkayak
2.8
AMPM was just bad newsCons:They mixed up my pick up time. I was scheduled to pick up my vehicle at 12 noon, they had me picking up at 2pm. She was adamant about this 2pm pick up time until I showed her my reservation on my phone. After this got worked out, she told me that they not only didn't have the vehicle I requested, they only had one vehicle on site- a gigantic minivan, which isn't ideal for city driving. When returning the vehicle they drop you off about a mile away from the shuttle because, in our driver's words "We don't pay to enter the parking lot" A mile walk carrying luggage at the end of the trip isn't how you want to end a trip.Reviewed 26 Apr 2016
review fromkayak
2.0
worst experience of my life with car rentalPros:When I got to another company for my car rental.Cons:You have to call from airport, take a shuttle to some lot, call from the lot, they eventually come get you. Didn't help with bags or anything. Was trying to refuse my service dog. When we got to the office insisted I show my insurance card or pay an additional 35 dollars. When I offered ways to confirm my insurance coverage it was all refused. Eventually dropped me off at the side of a road with bags and service dog! I walked in to the closest rental company. Horrible experience after a long trip.Reviewed 18 Dec 2015
review fromkayak
2.0
Don't accept debit cardsPros:NadaCons:They don't accept debit cards... And nobody told me when I booked.Reviewed 3 Mar 2016
review fromkayak
10.0
Pros:Fantastic service; very useful to have the text message for pick up, and Rosa was wonderful. They gave me a great car that had really good gas mileage, and got me in and out very quickly with WAY less hassle than other rental companies I've worked with in the past.Reviewed 22 Feb 2016
review fromkayak
2.0
What a scamCons:Upon arrival I wasn't allowed to use my cc because it wasn't a visa. I asked for a refund since they would not give me a car and they told me they would not. These a$$&@les took my money and told me to leave.Reviewed 13 Apr 2016
review fromkayak
3.2
Waited 40 minutes to be picked upPros:PriceCons:Waited 40 minutes to be picked up from the cell phone lot after they said it would be 10 minutes. They do all their pickups and drop offs at the cell phone lot. It is an extra $10 to get dropped off at your terminal.Reviewed 15 Apr 2016
review fromkayak

Where can I find AMPM Car And Truck Rentals hire cars in Los Angeles?

8620 Airport Blvd., AMPM Car And Truck Rentals car hires

Address

8620 Airport Blvd.

Phone

+1 310 216 0000

Address

3638 Overland Ave.

Phone

+1 310 815 1715

Good to know

Most popular car type

Economy

Top tips for hiring a car from AMPM Car And Truck Rentals in Los Angeles

  • Economy car hires from AMPM Car And Truck Rentals in Los Angeles are around 23% cheaper than other car types, on average

FAQs about hiring a car from AMPM Car And Truck Rentals in Los Angeles