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Pros: Not one thing about my experience.

Cons: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Pros: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Pros: Crew was friendly

Cons: Food

Pros: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Cons: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Pros: Nice crew and prompt service

Cons: Crammed, narrow seats

Cons: Swiss air returned my bagage damaged and there is no way to report it!

Pros: the crew were so nice

Cons: not enough room between seats

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: The crew was great

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Cons: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Cons: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Cons: Nada, I slept through this leg and the staff let me be.

Pros: Nothing

Cons: Time schedule Better customer services

Cons: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Cons: Airline food could always be better. It wasn’t bad though.

Pros: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Cons: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Pros: Easy boarding process

Cons: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Cons: Better boarding and entertainment