Very pleasant.The crews are very helpful.Food are very good.
They should resume the fast track for business / first class passengers
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
I would never have been able to make the transfer in time without asking for a wheelchair
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Charged for internet that never really worked. The food selection was just ok.
Poor flight aircraft very old Crew was friendly 1 person though
The staff on the plane were attentive and friendly. The frustration with the cabin crew was that we were served second to special diet people. And, we were in economy section. The boarding staff was mediocre. Got scolded for requesting to sit with spouse on 14 hours long flight home. Was told they cannot break up families for us. Didn’t understand how we were denied sitting together as we are husband and wife. After many words of exchange, we were accommodated. Cleaning crew did a horrible job! Bathrooms were unsanitary or dirty from beginning of flight! Didn’t expect sparkling as its economy, but did except decent.
Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.
Food from Surabaya was below average but from Singapore is much better
The usual excellent experience with Singapore Airlines. The airplane was on time and actually early to Haneda Airport. The onboarding experience was pleasant with no delays, perhaps owing to the fact that the flight was not full. Nevertheless, the air crew were their usual outstanding standards in serving the passengers.
We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.
Food could have been better. Too many passengers getting up and down all the time.
Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.
Really enjoyed the flight. Our flight attendant on the way back SIN-LAX was exceptional I didn’t get her name but she was so kind and went above and beyond to make sure I was comfortable. I had a bit of a panic attack and she checked on me a few times to make sure I was ok. Really appreciated her attention and service. Thank u
On time boarding I would like to see ground hostess to help transit customers to direct them to the right terminal and boarding gate. Last night, all the transit customers on SQ484 arriving Singapore had to merry go round to look for terminal and boarding gate to board SQ128 transit to KL Malaysia. We went to Terminal 3 taking the Skytrain to T3 and back to T3 to get out to look for different Skytrain to T2. On arrival t2, we had to go round to ask which boarding gate to KL. We only had 5 minutes to make to the boarding time at 6:55pm but we already spent more than 30 minutes running around to find the boarding gate. We were late at the boarding gate.
This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.
Not a comfortable trip, the seats are not good, and they look old.
I flew United from San Francisco to Auckland. My connecting flight from Auckland to Christchurch was canceled with no explanation. I was finally told the cancellation was due to fog. Even though it was clear when we landed. I am from San Francisco, I know what fog is! And I didn't see any fog. I was told the next available flight was 7 hours later. Unacceptable, they should have had a flight ready to go as soon as it was deemed safe to take off.
Our original flight was cancelled from SFO to AKL on 6/16/25. So we had to stay overnight at a hotel after a 12-hour layover plus 3-hour delay before the cancellation. Then had to fly to LA and then to AKL the following day losing an entire day of our vacation in NZ, that we can never get back.
Two hours was not enough time to transition from the international to domestic terminal. You have to go through customs, a biological hazard check, gather your luggage, take a bus to the domestic terminal and recheck your luggage. The bus was slow and crowded and the lines to recheck your bags were very long. We missed our connecting flight. Initially, the Air New Zealand officials were not helpful at all in helping to get us on another flight. Told us we would have to buy another ticket for a flight 11 hours later. Found another agent that was more helpful. He helped arrange to get us on standby for another flight three hours later. Had to ride in jump seats next to the flight attendants, but at least we eventually got to out destination.
Full flight. Flight attendants were harried. Otherwise, fine for the typical cramped seating conditions in coach.
Great! Flight was delayed by 30 mins but all was great. Thanks.
The 10hr flight was a comfortable as it could be in row 57. The food was just very bad….bland and soggy!
I love the “boarding from the back” idea - it’s so much better than the “Zones” idea that many others use. Also, the inflight wifi was a first for me! Very nice to have on a 13-hour flight!
Again, Air New Zealand was great. They kept bathrooms clean, food was actually very good, New Zealand wines a big hit
The issue was with getting our boarding pases. There were issues with our arrangements that were made through Kayak. I am sorry to say that we will not use you again because of this. The flight itself was good and the flight attendants excellent.
Pathetic check in experience at JFK. Everything is self check in. Not enough staff present to help with when the check in process or the kiosk gets stuck. Staff present not welcoming or pleasant at all. On the other hand the NY based flight crew was great. Courteous and friendly throughout the flight. Special meals leave a lot to be desired. Kids meals should be made available when kids are flying and same goes for special kids meals too.
Flight was full, and would have preferred an aisle seat, but due to getting a late ticket ,the seat I had was adequate. The flight crew were very help full and hard working. Food and drink were excellent for the 11hr flight. Overall I was pleased with flight, and would recommend British Airways again.
More choices on menu. Seemed only thing offered was Scottish, and while that’s good for the Scot’s it doesn’t help the Americans who don’t like that food. And I really hate it when, during sleep time the attendants have a very loud conversation right over you. Lastly, I paid 5000 dollars for business class, and having to pay more to choose my seat early is really an insult. Seems greedy
The chicken adobo was a little too spicy but good otherwise. My personal opinion. Movie selection could be improved, too many horror movies. Could add a few more chick flicks! The flight was bumpy at times. We arrived a little early too! Flight attendants friendly.
Again flight was awesome except British Airways lost both gate checked luggage’s. Still missing
really bad they refused to check in luggages that I had purchased, even showing them the transaction receipt from british airways app the staff in miami was MEDIOCRE
Crew was great and responsive. Entertainment quit working with about 4 hours remaining on the flight. My seat cushion was broken.
Not very good , the stewardess were unfriendly and they don't like to be bothered. Cos was a night flight and they need to sleep.
British Airways staff are very polite and willing to help.
This particular flight wasn't very full at the back, so there were three seats available for spreading out and getting relatively comfortable
Last minute charge for 1 checked luggage before boarding which wasn’t mentioned when we bought the tickets months ago. It was an unexpected surprise. We had no choice but to pay to board. Most airlines allow your first luggage free.
In-flight service was very good. The entertainment system keeps resetting, it happened at least 7 times.
Boarding was efficient and quick, crew was very attentive, seats were comfortable.
The crew was friendly and helpful. The food was terrible.
Everything was very good! I personally struggled with the heat in the cabin for the first 2 hours
Terrible service especially for premium economy. Much more comfortable seats on other providers
Friendly hosts/hostesses; dinner was of acceptable, but mediocre standard
Very caring crew on board. Didn’t have dinner as I was sleeping. Was seating in the emergency row so I had comfortable leg room
Had a nice little suite although I couldn’t close the door (but I didn’t ask anyone to help). 5K is a nice seat and very private (you look in on first class). Enjoyable flight and nice crew.
Crew was excellent. And no surprise that the seats aren’t comfortable at all. But that is every airline.
