Find cheap flights to Houston (IAH)

Cons: Allow married people to travel with their new names.

Pros: Great flight. Efficient and great service.

Cons: Seats very uncomfortable.. glad it was only a few hours.

Pros: movie selection was good

Cons: air was stale, food was just okay

Pros: Arrived safely

Cons: Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great

Pros: Short flight. No problems.

Cons: Nothing

Cons: Got delayed in Queenstown and left the next day, First to Wellington, Auckland, Los Angeles and finally OKC

Pros: Plenty of entertainment options--movies and TV shows.

Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.

Cons: The selection of movies currently was a bit lacking.

Pros: Food, service, comfort was all very good.

Cons: The pillow I was given smelled terrible, it seems they may change only the pillow case, but re-use pillows. They really should provide fresh pillows.

Pros: I upgraded seat for the return flight home. The service was excellent, food - high quality, and cabin personnel knowledgeable/friendly. Overall the inside of the plane was clean and pleasing to the eye.. US Airlines should take some lessons from Air New Zealand

Cons: N/A

Pros: For such a long flight the food is not good! The only snacks are a tiny tiny bag of corn chips or a cookie. The attendants were average. The comfort of coach was bad. Other airlines will give you great snacks, tooth brush, night mask, etc but not Air New Zealand they are almost like a budget airline. Not sure how they are rated the best airline.

Pros: Friendly crew

Cons: Crumbs still on my seat when I boarded

Pros: Nothing

Cons: That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane

Pros: Lovely staff

Cons: Entertainment

Pros: efficient, entertainment

Cons: food

Pros: Arrived safely

Cons: Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great

Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.

Cons: The selection of movies currently was a bit lacking.

Pros: Seat hard on older aircraft, needs new cushioning on seat

Pros: I would encourage no one ever book with New Zealand Air again.

Cons: The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left.

Pros: Large screen with good choice of movies etc

Cons: As they have 3-4-3 seating on their 777 (BA and Delta have 3-3-3) the seats are very narrow to make room for the extra seat in school row

Cons: Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience.

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Pros: efficient, entertainment

Cons: food

Pros: Excellent food and service.

Pros: Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great.

Cons: The sandwich for lunch was boring and the bread was not very nice.

Pros: Excellent food and service.

Pros: Dear ok

Cons: Some of the Crew attitude could be better

Cons: After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage.

Pros: The crew was fantastic. They were incredibly polite and accommodating. This was my first time flying for more than three hours (15 hours from Houston to Auckland) and it really could not have gone much better.

Cons: Always need a little more legroom in economy but it's a small sacrifice for getting an affordable flight.

Pros: After the schedule for my Houston flight was delayed by 3 1/2 hours, customer service was able to put me on a flight thru LAX which got me back to my original ORD arrival time and avoided an overnight stay before continuing on home. The meal vouchers offered were an unexpected bonus. Thanks.

Cons: Foot space in front of seat was limited.

Pros: Food was reasonable and staff as amazing as ever.

Cons: The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology.

Pros: What a nice surprise! Very friendly in-flight agents. They even topped off my water bottle :) GREAT movies and TV options. Actually edible food... Can't beat this affordable comfort!

Cons: As with most planes, vey limited overhead space compared to # of passengers. Had to check carry-on bags both to and from NZ. Not so bad though since it was free!

Pros: the flight left and arrived on time

Cons: The crew were lazy & rude

Pros: On time

Cons: No inflight entertainment available.

Pros: Very friendly crew, and super comfy flat bed in business class.

Cons: On this occasion, Qantas delivered the goods!

Cons: Crew was extremely noisy and not mindful of most of the cabin sleeping. Speaking loudly, joking with one another. Very unprofessional. In some instances woke people up (in economy) and made them put their seat up because someone behind them wanted to eat at 23:20. Not friendly either.

Pros: Ive flown domestically countless times and I love flying but when coming home from vacation in NZ I was all about Air New Zealand! This was my first long haul flight so I have nothing to compare to. The staff was wonderful, the flight was uneventful allowing me to enjoy my in flight entertainment, which was varied enough to keep me entertained. Staff was responsive during my flight to and from and seats were reasonably comfortable. Seats were prepped with blanket pillow and headphones. I loved the seat to seat messaging. Food was forgettable. Mostly I snacked on protein bars so I didnt eat much but there was ice cream at one point!

Pros: I liked the entertainment selection. There were plenty of movies to choose from--and I do mean a massive selection. Also, the food was better than I usually expect from airplane food. The crew was very friendly.

Cons: I guess this goes for all economy class seats, but there's no room to move. I was lucky to have an empty middle seat (which merits the "good" rating over the "okay"), but even with that, maneuvering was difficult (trying to get stuff from the carry on stored beneath the seat, etc.). Things got worse when the person in front of me decided to put his chair back all the way into my face.

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Cons: Generally ok for econ

Pros: Cool temps in plane

Pros: The crew, the entertainment, the cleanliness and the overall experience was lovely

Cons: Lights could have gone fully off during a red eye international for sleeping.

Pros: For such a long flight the food is not good! The only snacks are a tiny tiny bag of corn chips or a cookie. The attendants were average. The comfort of coach was bad. Other airlines will give you great snacks, tooth brush, night mask, etc but not Air New Zealand they are almost like a budget airline. Not sure how they are rated the best airline.

Pros: Short flight. No problems.

Cons: Nothing

Cons: Allow married people to travel with their new names.

Pros: The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out.

Cons: There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water.

Pros: On time

Cons: No inflight entertainment available.

Pros: Very friendly crew, and super comfy flat bed in business class.

Cons: On this occasion, Qantas delivered the goods!

Pros: Friendly crew, always.

Cons: Whatever was served for hot breakfast on my flight (I think it was supposed to be scrambled eggs and baked beans) was absolutely horrible. Everyone in my section of the plane took one bite and passed it back to the stewards.

Pros: The flight attendants were very helpful. One of our travelers got sick on the plane and, unfortunately, made a mess in one of the toilets. Without batting an eye, the crew took on the thankless task of cleanup. We noticed that the bulkheads had fixtures embedded in them to allow a small basinet to be attached to the bulkhead. One couple used it for their infant and it seemed to be a lifesaver. I don't know of any other airline that offers this.

Cons: Our seats were more narrow than normal. Almost to the point of discomfort. We did fly on Air New Zealand from Auckland to Christchurch and the seats on that flight were what I would consider a "normal" width. Meals were served in a timely way but the food was just okay - nothing outstanding. But, we did fly coach/economy.

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

Pros: Crew was so friendly and helpful

Pros: Crew was great! food was good entertainment was good

Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was

Pros: an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!

Cons: Allow married people to travel with their new names.

Pros: Lovely staff

Cons: Entertainment

Cons: More leg room and softer seats would be nice.

Pros: Easy great flight. Good entertainment comfortable seats.

Pros: Nice crew. Comfy seats. Fresh fruit was great!

Cons: Having back up/extra meals for people with dietary requirements as they may not have been able to request them.