Prices are in New Zealand Dollars.

IAH

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New Zealand to Houston flight information

Flights arrive in Houston
Flights depart from New Zealand
Flight price $1,295
Airlines Delta, Air New Zealand, Qantas Airways, Air China, EVA Air

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FAQs - Booking Houston flights

How long is the flight to Houston?

Flights from Auckland 14h 20m

Which airlines fly to Houston?

In general from New Zealand, Lufthansa, Air New Zealand and United Airlines fly the most to Houston.

How far is Houston George Bush Intcntl airport from central Houston?

George Bush Intcntl Airport is 26 kilometres from the centre of Houston. View on map.

What is the name of Houston’s airport?

Houston is served by Houston George Bush Intcntl Airport, also commonly referred to as G.Bush Intercont, George Bush Intcntl, Houston George Bush, or simply Houston Airport. The airport code is IAH.

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Book Cheap Houston Plane Tickets

(Return)
Airports
Origin
Auckland
$1,295
only
$1,295
Destination
Houston
$1,295
only
$1,295
Wed, 25 Mar
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
35h 14m
Wed, 1 Apr
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
33h 14m
$1,295
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,862 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
FCO
ATL
Good 7.6

Pros: the “salad” lunch before landing was excellent

Cons: a cleaner plane and the second lavatory upfront was minuscule

LGA
MSY
Okay 5.6

Pros: Once boarding was over, flight and crew were great.

Cons: Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated.

MEX
LAX
Excellent 10.0

Pros: The crew was amazing and seats were comfortable

Cons: Nothing

OGG
LAX
Okay 4.0

Pros: The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us.

Cons: The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically.

MCO
ATL
Mediocre 3.5

Cons: I checked in last night for my flight and get to the airport early to check my bag but My seat Was given away because they said I did not check in, even though I went through security WITH MY BOARDING PASS. Then they Assign me a new seat and when I got on the flight, someone was in my seat

Fri, 25 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
13h 45m
Sat, 9 Nov
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
15h 00m
$1,601
Trip: 16 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
IAH
Good 7.0

Cons: Traveled as a family of 6 but our special meal requests--confirmed by phone prior to outbound journey--were not available, making the long journey very difficult. They crew tried to help and said they would follow up.

AKL
IAH
Excellent 9.6

Pros: I liked the entertainment selection. There were plenty of movies to choose from--and I do mean a massive selection. Also, the food was better than I usually expect from airplane food. The crew was very friendly.

Cons: I guess this goes for all economy class seats, but there's no room to move. I was lucky to have an empty middle seat (which merits the "good" rating over the "okay"), but even with that, maneuvering was difficult (trying to get stuff from the carry on stored beneath the seat, etc.). Things got worse when the person in front of me decided to put his chair back all the way into my face.

AKL
IAH
Okay 4.6

Pros: Air New Zealand staff are very friendly and helpful.

Cons: The seats are the most uncomfortable and tight I have ever experienced on an international flight, and we were in exit row seats. For a 15 hour flight, it was miserable.

MEL
AKL
Excellent 10.0

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

AKL
IAH
Excellent 8.0

Pros: It was what I expected

Cons: Too cramped

Fri, 10 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
49h 47m
Fri, 24 Jan
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
18h 55m
$1,885
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4,721 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
PQQ
SYD
Okay 4.0

Cons: If it was on time

BNE
SIN
Okay 5.3

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

BNE
LAX
Okay 5.3

Cons: Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights

DRW
SYD
Good 6.0

Cons: Wifi was horrible. Selection of movies was weak.

BNE
SIN
Excellent 10.0

Cons: The crew were great it was on time and overall fabulous

Wed, 22 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
31h 40m
Tue, 3 Mar
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
47h 10m
$1,896
Trip: 42 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,603 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.1
Entertainment
6.1
Food
6.1
PEK
IAH
Good 6.6

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

PEK
LAX
Good 7.3

Cons: One of my luggage did not make it

NRT
PEK
Mediocre 2.6

Pros: nothing

Cons: the food is simply awful... the lock to my luggage was removed and they didn't leave any notice of inspection

NRT
PEK
Good 6.6

Pros: Professionalism of the staff. The whole process was smooth.

Cons: Food. Tasted mediocre at best. It would be better if each economy seat had an electric outlet to plug in.

PEK
JFK
Excellent 8.0

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

Wed, 25 Mar
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
35h 14m
Wed, 1 Apr
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
33h 14m
$1,295
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,862 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
CVG
LGA
Mediocre 3.3

Cons: Late

IAH
SLC
Good 6.8

Pros: Good movie selection

Cons: Always late to depart. Seating was cramped and uncomfortable

JFK
MEX
Poor 0.0

Cons: Everything

LGA
MSY
Okay 5.6

Pros: Once boarding was over, flight and crew were great.

Cons: Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated.

SLC
BWI
Okay 4.0

Cons: 90 minute delay

Fri, 25 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
13h 45m
Sat, 9 Nov
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
15h 00m
$1,601
Trip: 16 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
IAH
Excellent 10.0

Pros: After the schedule for my Houston flight was delayed by 3 1/2 hours, customer service was able to put me on a flight thru LAX which got me back to my original ORD arrival time and avoided an overnight stay before continuing on home. The meal vouchers offered were an unexpected bonus. Thanks.

Cons: Foot space in front of seat was limited.

AKL
IAH
Excellent 10.0

Pros: Friendly flight attendants, but not as attentive as the men we had from LA to Auckland. This exit row seat was near 5 bathrooms so not as good a seat as LA to Auckland.

AKL
IAH
Excellent 10.0

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

AKL
IAH
Okay 5.3

Cons: 5 hours late. Had to go to work on 2 hours sleep

AKL
IAH
Excellent 10.0

Pros: I upgraded seat for the return flight home. The service was excellent, food - high quality, and cabin personnel knowledgeable/friendly. Overall the inside of the plane was clean and pleasing to the eye.. US Airlines should take some lessons from Air New Zealand

Cons: N/A

Fri, 25 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
13h 45m
Fri, 8 Nov
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
25h 45m
$1,690
Trip: 15 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
IAH
Excellent 10.0

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

AKL
IAH
Okay 5.3

Cons: 5 hours late. Had to go to work on 2 hours sleep

AKL
IAH
Excellent 8.3

Pros: Seats were good. Lots of movies to watch. Good headphones. Food was not bad. They had chocolate ice cream for desert! Crew was nice. I would fly again.

Cons: Free Wi-fi would be cool.

AKL
IAH
Good 7.6

Pros: The flight attendants were very helpful. One of our travelers got sick on the plane and, unfortunately, made a mess in one of the toilets. Without batting an eye, the crew took on the thankless task of cleanup. We noticed that the bulkheads had fixtures embedded in them to allow a small basinet to be attached to the bulkhead. One couple used it for their infant and it seemed to be a lifesaver. I don't know of any other airline that offers this.

Cons: Our seats were more narrow than normal. Almost to the point of discomfort. We did fly on Air New Zealand from Auckland to Christchurch and the seats on that flight were what I would consider a "normal" width. Meals were served in a timely way but the food was just okay - nothing outstanding. But, we did fly coach/economy.

AKL
IAH
Good 6.0

Pros: Large screen with good choice of movies etc

Cons: As they have 3-4-3 seating on their 777 (BA and Delta have 3-3-3) the seats are very narrow to make room for the extra seat in school row

Fri, 10 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
49h 47m
Fri, 24 Jan
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
18h 55m
$1,885
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4,721 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
BNE
SIN
Okay 5.3

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

PER
SYD
Okay 5.3

Cons: Window seat.... 9A ..... no window......

SFO
MEL
Excellent 10.0

Cons: This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you

MEL
SIN
Excellent 9.6

Pros: Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm.

Cons: First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!

PQQ
SYD
Okay 4.0

Cons: If it was on time

Wed, 22 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
31h 40m
Tue, 3 Mar
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
47h 10m
$1,896
Trip: 42 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,603 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.1
Entertainment
6.1
Food
6.1
SFO
PEK
Okay 5.6

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

SFO
PEK
Mediocre 2.0

Cons: The flight is cancelled and nobody had notified us. I only find out when I went to airport. No good

TSE
PEK
Excellent 10.0

Pros: Great Flight seats comfortable and Flight attendants very attentive. Food was good.

PEK
JFK
Good 7.0

Pros: Crew member helped me get extra space for injured leg by having a passenger next to me find a new seat.

Cons: Food

ULN
PEK
Excellent 8.0

Pros: Excellent crew. They were looking out for the passenger comfort.

Cons: I had a delay in my original flight coming home which caused me to miss my connection from Beijing back to New York. I as well as my fellow passengers received absolutely NO assistance from ground Air China crew either in Ulaanbaatar or in Beijing.

Fri, 25 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
13h 45m
Fri, 8 Nov
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
25h 45m
$1,690
Trip: 15 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LHR
LAX
Excellent 9.3

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

BNE
AKL
Good 6.0

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

AKL
IAH
Excellent 8.3

Pros: Food, service, comfort was all very good.

Cons: The pillow I was given smelled terrible, it seems they may change only the pillow case, but re-use pillows. They really should provide fresh pillows.

AKL
IAH
Okay 5.3

Cons: 5 hours late. Had to go to work on 2 hours sleep

Sat, 19 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
30h 15m
Thu, 31 Oct
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
39h 35m
$4,204
Trip: 13 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,802 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
8.8
Entertainment
8.4
Food
8.2
IAH
TPE
Excellent 8.0

Pros: Crew was excellent

Cons: As with all airlines, seats were cramped and not enough leg room when traveling Economy

TPE
SIN
Excellent 10.0

Pros: Cordial crew

TPE
SEA
Okay 5.3

Pros: Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them.

Cons: Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options.

PNH
TPE
Excellent 10.0

Pros: I actually like the foods and the seat is comfortable for the price I paid.

Cons: Everything is good.

JFK
TPE
Excellent 10.0

Pros: Crew friendly and courteous as always, plane had more legroom than most, entertainment tech was top-notch, and of course, EVA always has great food.

Mon, 21 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
22h 04m
Sat, 26 Oct
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
40h 15m
$1,731
Trip: 6 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
IAH
Excellent 8.3

Pros: Crew was very nice and friendly Plane was clean Entertainment was good

Cons: Vegan breakfast was a bit odd (more of a dinner than a breakfast). Temperature was a bit on the cold side (I had a sweater, vest, jacket, and the blanket and was still cold).

AKL
LAX
Okay 4.3

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

AKL
IAH
Excellent 10.0

Pros: Spring for the extra money and go for the Premium Economy seats! Great food, free wine.

AKL
IAH
Excellent 9.3

Pros: Crew was great, good selection of movies

TRG
AKL
Excellent 10.0

Pros: Super easy

Mon, 21 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
22h 04m
Sat, 26 Oct
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
40h 15m
$1,731
Trip: 6 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
BNE
AKL
Good 7.3

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

AKL
IAH
Good 6.6

Cons: small and uncomfortable seats.

AKL
IAH
Excellent 10.0

Pros: I upgraded seat for the return flight home. The service was excellent, food - high quality, and cabin personnel knowledgeable/friendly. Overall the inside of the plane was clean and pleasing to the eye.. US Airlines should take some lessons from Air New Zealand

Cons: N/A

AKL
IAH
Excellent 10.0

Pros: Plenty of entertainment options--movies and TV shows.

SFO
EUG
Good 6.0

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Fri, 17 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
13h 35m
Sun, 26 Jan
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
15h 00m
$1,811
Trip: 10 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
IAH
Excellent 9.3

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

AKL
IAH
Good 6.6

Cons: small and uncomfortable seats.

AKL
IAH
Excellent 9.3

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

AKL
IAH
Excellent 9.3

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

AKL
LAX
Excellent 8.6

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Fri, 17 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
13h 35m
Sun, 26 Jan
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
15h 00m
$1,811
Trip: 10 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

AKL
IAH
Mediocre 2.0

Pros: I would encourage no one ever book with New Zealand Air again.

Cons: The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left.

AKL
PVG
Excellent 10.0

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

SFO
EUG
Good 6.0

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

BNE
AKL
Good 6.0

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Fri, 31 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
37h 20m
Sat, 15 Feb
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
47h 10m
$3,244
Trip: 16 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,603 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.1
Entertainment
6.1
Food
6.1
PEK
JFK
Excellent 8.0

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

PEK
TPE
Excellent 8.3

Pros: Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them.

Cons: Entertainment/movie was nil. No personal entertainment screen.

MNL
PEK
Excellent 10.0

Pros: Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!

PEK
JFK
Excellent 10.0

Cons: Attendants very accommodating

KIX
PEK
Mediocre 3.6

Pros: I booked this time China air for my parents and because of delayed flight we had very bad experience. Japanese boarding ticking staff were cooperative but seems they don’t have power

Cons: They said they understand situation but they were afraid to solve but there were staff name Ms. Umeda Ms. Yasukawa and Ms. Ai were very nice trying to handling the situation but as we were very cooperative and understanding that not their fault. My parents are old my mother can’t walk probably and Blood pleasure patient. I ask for room in Beijing because of 18 hours delayed stay. But they failed for get Hotel. But Japanese staff were nice also crew. I would love to give 5/5 rating but honestly was bad experience only because of delayed flight and couldn’t get recovery.

Fri, 31 Jan
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
37h 20m
Sat, 15 Feb
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
47h 10m
$3,244
Trip: 16 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,603 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.1
Entertainment
6.1
Food
6.1
PEK
LAX
Mediocre 2.0

Pros: Nothing

Cons: The food was disgusting. I couldn't even eat as it was terrible and the worse I ever had on a plane. The crew were very rude and the seats were incredibly small. They put the 2 biggest guys sitting in front of one another and all the small people together. They dont care about customer service. Just a cheap flight with nothing extra.

PEK
LAX
Okay 4.6

Pros: Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food.

Cons: They have to learn English and serve the better quality of food.

PEK
JFK
Excellent 8.0

Pros: Comfortable seat.

Cons: It's about time Air China improved its food. China Eastern, China Southern, Hainan Air, Xiamen Air, etc., are much better.

MNL
PEK
Excellent 8.0

Cons: Better food.

LAX
PEK
Mediocre 3.0

Pros: I booked my business flight through kayak, but looks like kayak is using Flyus.com who’s has a nasty customer service. Even requesting meals cost money. Air China can’t do anything with my flight and are sending me to the kayak.com. I will never again book through kayak and will be reporting this

Cons: Don’t sell services through Flyus.com.

Wed, 25 Dec
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
27h 24m
Mon, 6 Jan
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
15h 00m
$2,020
Trip: 13 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Okay 4.3

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

AKL
IAH
Excellent 10.0

Pros: Crew was so friendly and helpful

AKL
IAH
Good 6.6

Cons: small and uncomfortable seats.

AKL
IAH
Excellent 10.0

Pros: I upgraded seat for the return flight home. The service was excellent, food - high quality, and cabin personnel knowledgeable/friendly. Overall the inside of the plane was clean and pleasing to the eye.. US Airlines should take some lessons from Air New Zealand

Cons: N/A

AKL
IAH
Excellent 8.3

Pros: Seats were good. Lots of movies to watch. Good headphones. Food was not bad. They had chocolate ice cream for desert! Crew was nice. I would fly again.

Cons: Free Wi-fi would be cool.

Sat, 19 Oct
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
30h 15m
Thu, 31 Oct
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
39h 35m
$4,204
Trip: 13 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,802 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
8.8
Entertainment
8.4
Food
8.2
TPE
SEA
Excellent 10.0

Pros: Food and service

TPE
HAN
Excellent 10.0

Cons: Great experience, will use EVA again.

BKK
TPE
Excellent 10.0

Pros: The crew was fantastic and the food was excellent. Would highly recommend this airline!

BKK
TPE
Good 6.3

Pros: Amazing crew; very attentive; kept lavatories clean at all time during the entire flight; good food

Cons: 10 seats across (B777-300) in economy section really made the experience bad.

SEA
TPE
Mediocre 2.0

Cons: Was not able to board

Wed, 25 Dec
AKL
Auckland Intl
IAH
Houston George Bush Intcntl
27h 24m
Mon, 6 Jan
IAH
Houston George Bush Intcntl
AKL
Auckland Intl
15h 00m
$2,020
Trip: 13 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LAX
AKL
Excellent 9.0

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

AKL
IAH
Excellent 10.0

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

AKL
IAH
Excellent 9.3

Pros: Crew was great, good selection of movies

AKL
IAH
Excellent 10.0

Pros: Ive flown domestically countless times and I love flying but when coming home from vacation in NZ I was all about Air New Zealand! This was my first long haul flight so I have nothing to compare to. The staff was wonderful, the flight was uneventful allowing me to enjoy my in flight entertainment, which was varied enough to keep me entertained. Staff was responsive during my flight to and from and seats were reasonably comfortable. Seats were prepped with blanket pillow and headphones. I loved the seat to seat messaging. Food was forgettable. Mostly I snacked on protein bars so I didnt eat much but there was ice cream at one point!

LAX
LHR
Excellent 9.6

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

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