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Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Cons: Gate agent did an excellent job getting everybody on the plane in Atlanta

Pros: The crew is always smiling and ready to help you and I really like that.

Cons: Bag drop agent was not helpful.

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks

Cons: Nothing

Pros: Kind staff, long flight but the attendant were super kind

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Pros: Good entertainment, tasty food, easy boarding and disembarking

Cons: nil

Pros: The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits.

Cons: Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given.

Pros: Crew was friendly, flight was very smooth and arrived early

Cons: All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat

Cons: Qantas always gives great service

Pros: The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi

Cons: Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member

Pros: CREW WAS HELPFUL AND OBLIGING.

Cons: IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY.

Pros: Great flight, service, food and crew.

Pros: I like the fact that qantas boards the passengers in the back and works their way forward! Ive seen airlines do the opposite and it takes forever and very inefficient. So good job qantas. Much appreciated.

Cons: Food could be better and cabin and bathroom cleaned more thoroughly.

Pros: Crew were great!

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Cons: Seats are too small, uncomfortable. We had a 50 minute delay in departure.

Pros: More comfortable than expected.

Cons: Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Cons: Nothing

Pros: Wonderful crew, excellent food, very comfortable!

Pros: Very prompt and efficient

Pros: Great crew. Wine and cheese was nice.

Cons: Nothing. All good.

Pros: Entertainment was very good. Crew was professional and efficient.

Cons: The seat had no lower back support and was really uncomfortable.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: I like the fact that qantas boards the passengers in the back and works their way forward! Ive seen airlines do the opposite and it takes forever and very inefficient. So good job qantas. Much appreciated.

Cons: Food could be better and cabin and bathroom cleaned more thoroughly.

Pros: quick flight. tasty snack

Cons: nil

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

Pros: The space!

Cons: Food

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: Crew was responsive and friendly

Cons: Nothing

Cons: 0

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

Pros: wasn't able to incline my seat...

Cons: being able to incline my seat...

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Pros: The crew and the flight was good. The comfort of the seats were not, especially for a 14.5 hr flight

Cons: Just a little more space between the seats! You have to lean to the side, on the passenger seating next to you to try to pick something up or gather your belongings.

Pros: Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly

Cons: Helpful and more smiles will be very useful. Upgrade the entertainment will be great.

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Pros: Great flight, service, food and crew.

Pros: Had 3 seats to myself as plane wasn’t full.

Cons: Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane.

Pros: CREW WAS HELPFUL AND OBLIGING.

Cons: IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY.

Cons: Wifi was horrible. Selection of movies was weak.

Cons: Bigger seats, more room between the seets.

Pros: First rate crew, friendly and professional through the long flight. The food was excellent and the crew offered snacks and drinks between meals. I paid the extra to sit in a section upstairs that I was able to get up and move around frequently.

Cons: It’s a long flight but that can’t be helped. Economy seats are really cramped and so I paid $190 for more leg room on the way back. Would highly recommend. I wouldn’t sit right next to the bathroom again. (Check seat guru first) Also wasn’t able to check in with my mobile phone. Had to go through the line.

Pros: Crew was OK, slow to respond to requests

Cons: The whole check in process was a joke, had a line up of 15 people and one agent