Houston car rentals

Houston car rentals

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Houston, TX, United States
29 May — 5 Jun
Same drop-off
Houston, TX, United States
Sun 29/5
Noon
Sun 5/6
Noon
Driver's age:

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Cheap car rentals in Houston

Economy$116/day
Compact$166/day
Intermediate$133/day
Standard$144/day
Full-size$152/day
People mover$226/day
Full-size SUV$271/day
Premium$250/day
Luxury$223/day
Pick-up truck$227/day
Intermediate SUV$200/day
Standard SUV$208/day
Best prices found by KAYAK users in the past hours.

Houston car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.5 Excellent (490 reviews)
2 locations in Houston
Alamo
Locations in Houston
  • 8.7
  • 8.6
  • 8.5
  • 8.5
  • 8.5
Recent reviews
10.0 Excellent3 May 2022
Great service and very friendly stuff
2.0 Mediocre8 Mar 2022
Way over priced. SUV did not have any options to justify cost. No backup camera, no Navigation system, no Bluetooth, canvas seats. Basic model, yet charged like it was loaded. Avoid Budget/Alamo at Houston Airport location.
7.9 Good13 Sep 2021
I liked the flexibility in changing reservation dates, easy of pick up, drop off and calls to address inquiries. The only lowlight was the difference in cost between what was shared with me during reservation and as of drop off.
7.9 Good11 Jul 2021
Good cars, however, price online and after returning the car is higher. Some taxes are not state online
10.0 Excellent13 Jun 2021
The staff was very friendly and extremely helpful. The car was spotless and well maintained.
10.0 Excellent19 May 2021
Pickup & drop off was relatively painless. Neither rep demonstrated a welcoming attitude. All business. Pickup rep was eating while helping the customer ahead of me at pickup.A quick review of operating functions would have been helpful. I am a senior citizen not used to the new electronic wizardry. My wife & I spent a few minutes doing that at pickup and later again with headlight & windshield wiper settings. Picking up a vehicle and being thrust into traffic with rainy weather is not my idea of fun.
10.0 Excellent5 May 2021
Everything went very smoothly. I was shocked that I didn't stand in any lines to talk to someone.
2.0 Mediocre3 May 2021
Nothing- see belowThis was the worst rental car experience of my life. I got to the airport and was told that my reservation was cancelled with no warning! Apparently Alamo had sold out all their cars. This was a major inconvenience for me, as I ultimately had to spend $270 getting to and from my destination, instead of the $120 I had paid. If I had also known this before arriving I could have also tried making different arrangements, but also found out that everyone else was sold out by the time I got there too. This was a massive inconvenience and I will never use Alamo again, and it made me seriously question my use of Kayak as well
8.0 Excellent27 Apr 2021
No Issues
10.0 Excellent12 Apr 2021
Everything was easy & convenient
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From $52/dayRated no. 2
Enterprise
7.7 Good (351 reviews)
46 locations in Houston
Enterprise
Locations in Houston
  • 7.8
  • 7.9
  • 7.6
  • 7.6
  • 7.6
Recent reviews
8.0 Excellent20 May 2022
It ended up being Dominique at National car rentals that saved the day. Our plane was late, and it was impossible to reach the Enterprise desk by phone to find out what to do before they closed once the plane was on the ground but we were still sitting in it waiting for a gate. We spoke to an off-site person via the given phone number who did not know the situation at this particular airport and did not have access to a phone number for us to find out. As it turned out, Enterprise hands over to National at closing time, but nowhere was this explained--we were worried about getting stuck at the airport with a person in a wheelchair and the rest of our group. Only a dire warning to be there 15 minutes before closing time, which we could not do. We got the car easily, once we knew it was all fine. Unnecessary stress before that. Thank you Team National.
10.0 Excellent16 Jan 2022
Great service, clean car, process was easy
1.9 Horrible17 Oct 2021
Only car company that never has anything ready to go for reservations. I had to wait two hours and then instead of a full size SUV take a horrible old minivan with no features that was scary to drive then they wouldn't even give a discount. They are weird A F and wanted to take selfies on pickup too. Would have had to wait what looked like another two hours at least if I wanted to hold for what I actually reserved two months ahead of time.
10.0 Excellent30 Sep 2021
Professional, helpful staff. Expedient service.
10.0 Excellent3 Sep 2021
Thank you so much for waiving the out of state fee and gas fee due to hurricane ida, you were a blessing throughout this process!
10.0 Excellent22 Aug 2021
The process was extremely simple. I recommend.
2.0 Mediocre18 May 2021
Customer said they tried to reach me and let me know they didn’t have the car I reserved. I had previously called enterprise prior to arrival and confirmed the reservation which they did. Arrived and I was upsold another vehicle that I didn’t take so I will not ever use this service again.
2.0 Mediocre16 May 2021
NothingCall back and say wherever
4.0 Okay23 Apr 2021
The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.
2.0 Mediocre12 Apr 2021
Didn't have a car. Didn't know if they were to have one.
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Rated no. 3
Budget
7.6 Good (319 reviews)
22 locations in Houston
Budget
Locations in Houston
  • 7.7
  • 7.8
  • 7.6
  • 7.5
  • 7.4
Recent reviews
4.0 Okay19 May 2022
The car was dirty so I have to get back to ask for a clean car. The price at the end was the same as if I did the rental directly with the renal company or more.
10.0 Excellent18 May 2022
More employes at night
2.0 Mediocre9 May 2022
Charge more than quoted price. No receipt given . Ordered car not available
10.0 Excellent2 May 2022
We ordered the curbside drop-off for the return and it was a fantastic experience! Lupe dove us to the terminal and it was a highlight of our family trip. The kids were calling him Mario - even though he was driving perfectly. Thanks, Houston team. You guys nailed it. O'Callaghan's
10.0 Excellent30 Apr 2022
Very good service vehicle and rate
10.0 Excellent29 Apr 2022
That was TOO easy!
10.0 Excellent27 Apr 2022
Thanks for a fantastic price!!!!
10.0 Excellent27 Apr 2022
Great car and customer service!
10.0 Excellent22 Apr 2022
Bathroom facility could have used a little more attention. But the staff here was great!
2.0 Mediocre20 Apr 2022
Vehicle smelled like cigarette smoke and chemical. Gave me and my wife headaches. Returned early and went to another company.
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From $192/dayRated no. 4
Avis
Most popular
7.5 Good (146 reviews)
21 locations in Houston
Avis
Locations in Houston
  • 7.6
  • 7.8
  • 7.4
  • 7.4
  • 7.2
Recent reviews
6.0 Good20 Mar 2022
Van was low end in all respects. Windows were not clean. No washer fluid. Was missing knobs to control rear heat/cool. Staff was nice.
2.0 Mediocre24 Feb 2022
Only one person runs the location, receiving, renting, cleaning cars. There is a waiting time, and the man is in a terrible mood because he has to do it all. He received a car and just cleaned it up, and that was the same he assigned me. The gas tank was not complete, the trunk was dirty (he offered to clean it, but it will take time), the car was not working well, had electrical problems. I wish there were another location close to this area.
10.0 Excellent15 Feb 2022
Quick and easy pick-up location. Great customer service. Will keep this place in mind for future rentals.
10.0 Excellent20 Jan 2022
I was arriving to the Houston Hobby airport in a car with a friend. I could not determine how to get into the lot to get my rental car. The interior of the car was clean except for the piece of bacon on the emergency brake. The exterior not so clean. The interaction with the person at the counter was great. The drop off at Charlotte airport efficient.
4.0 Okay28 Dec 2021
The car was a beater. Dents and scrapes all over and the “see maintenance” light kept coming on. Upon return our location didn’t exist, along with several others. Nobody at these “drop off locations” knew anything about Avis returns. The customer service line wasn’t much help either. Made for a very stressful evening.
2.0 Mediocre14 Dec 2021
Rental was suppose to be one way and it wasn't. Had to figure out how to cancel which was a pain in the arse. Called priceline finally canceled, funds still not refunded back to my credit card.
2.0 Mediocre23 Nov 2021
Could not rent without credit card
10.0 Excellent23 Nov 2021
All excellent
6.0 Good8 Nov 2021
The sales person was very friendly. The car wreaked of smoke and there was gum on my daughter’s seat belt.
10.0 Excellent2 Nov 2021
Easy in-easy out. The staff was professional on both ends. The car was nice and clean. The price was wonderful in comparison to other companies and I appreciate that.
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From $70/dayRated no. 5
Advantage
6.8 Good (150 reviews)
1 location in Houston
Advantage
Locations in Houston
  • 7
  • 7.1
  • 6.7
  • 6.6
  • 6.6
Recent reviews
9.2 Excellent27 Jan 2020
It was a completely positive experience.
3.6 Mediocre10 Nov 2019
Drop offAgent hid fees even though I declined. Car smelled like smoke.
10.0 Excellent11 Jun 2019
Dropped off was easyNothing
8.8 Excellent29 May 2019
Staff was great and car was what I asked for - both clean and comfortable.The add on for tolls was extreme and ridiculous - there has to be a better way.
3.6 Mediocre22 Apr 2019
NothingPlease refund my money
7.2 Good5 Apr 2019
New carWait time getting my car
5.2 Okay31 Mar 2019
car AC was broken, i complained about it but nothing happened
6.8 Good6 Mar 2019
The car was very clean. Staff at dropoff was very helpful and friendly.Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.
2.0 Mediocre14 Jan 2019
Don't rent from them!They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.
5.2 Okay1 Jan 2019
Unreasonable feesExtremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!
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From $64/dayRated no. 6
Hertz
6.7 Good (498 reviews)
27 locations in Houston
Hertz
Locations in Houston
  • 7
  • 7
  • 6.6
  • 6.4
  • 6.6
Recent reviews
2.0 Mediocre20 Apr 2022
Vehicle wasn’t ready. Apparently the vehicle had been at a shop and was fixed. We were not allowed take the vehicle and leave because it wasn’t a “good to go” vehicle in the computer system. The vehicle was sitting there, the keys were on the counter, but we couldn’t go because a lack of care about detail in the Hertz system.
6.0 Good17 Apr 2022
A falta de chapeleira condicionou as nossas viagens em termos de segurança das nossas bagagens.
10.0 Excellent3 Apr 2022
Drop off in NOLA was troublesome 4 people behind desk, very little help No parking in front No sign from Hertz to where to park
2.0 Mediocre30 Mar 2022
The place was closed. Couldn’t get ahold of anyone.
10.0 Excellent24 Mar 2022
Cheaper
8.0 Excellent21 Mar 2022
Do not buy the prepaid gas option. They tell you in Houston that the cost of gas is over $4.04, which is per gallon they charge at the Hertz ticket counter for prepaid. As soon as I left George Bush International airport, gas stations charged anywhere from $3.65 to $3.86 per gallon of gas. It is a convenience to prepay and not worry about filling up the gas tank prior to returning the car, however, the prices for gas in Texas are way lower than the Hertz charge and they come across as giving you a discount. It is not.
8.0 Excellent19 Mar 2022
be weary of the rep asking you to buy additional coverage for the car, at a cost of $30 per day.
2.0 Mediocre15 Mar 2022
I am still waiting for my deposit money to get back reimbursed and there is no one to speak to me. Only automated recordings.
6.0 Good12 Mar 2022
Didn't have my requested vehicle available
2.0 Mediocre8 Mar 2022
Office was closed when we got to Houston so couldn’t pick up our car. We had to take Uber to hotel and then another one back to pick up cat. You shouldn’t be allowed to rent a car if place is closed. We tried calling hours before we landed. But no one answers the phone. Will never rent from here again.
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Rated no. 7
Payless
6.6 Good (232 reviews)
2 locations in Houston
Payless
Locations in Houston
  • 6.8
  • 7
  • 6.6
  • 6.3
  • 6.7
Recent reviews
4.0 Okay16 Apr 2022
Total was supposed to 89 including Tax And everything. I didnt but anything extra And just Made a base rent. But, they charged me extras and the bill is $113 now. This is not right
2.0 Mediocre6 Apr 2022
The pick-up took extremely long and the class of car I received did not match the class I paid for. I will not use Payless again.
10.0 Excellent28 Mar 2022
I received great service
8.0 Excellent3 Mar 2022
The pickup process is slow. Preferences, choices, etc can be asked beforehand so the car is ready upon arrival at the desk.
10.0 Excellent28 Feb 2022
It was a new vehicle
2.0 Mediocre11 Feb 2022
The stuff was terrible, they didn't inform me it was not a cherokee. But I accepted, when I get to the car, the car was terrible, too many scratches, and no key inside the car, so I have to walk all the way back to them because nobody answered the phone. So I went back and asked for a new car.
10.0 Excellent4 Feb 2022
Excellent service and car.
4.0 Okay31 Jan 2022
Got a cheaper suv than what I reserved and paid. Very old and dirty
10.0 Excellent25 Jan 2022
Everything about the rental was good. The only improvement I would suggest is better signage on the rental shuttle van. The Avis van services Payless but that is not displayed well.
10.0 Excellent23 Jan 2022
Everything went great I picked up my truck from Hobby airport and when I dropped it off it was easy because someone was waiting to check it in and the shuttle pulled right up to transport me and my family to the airport Good customer service
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From $102/dayRated no. 8
Dollar
6.4 Good (540 reviews)
2 locations in Houston
Dollar
Locations in Houston
  • 7.1
  • 6.9
  • 6.2
  • 6.2
  • 6.2
Recent reviews
2.0 Mediocre17 May 2022
Overall a very bad experience. Had to wait an hour in a very long line upon arrival. Then did not get the size of vehicle we paid for. Then we had to wait in another line for another hour in the garage waiting on a car because they didn’t have any available. Very disappointed and will not use them in the future. Staff was rude and not very friendly or customer service oriented.
2.0 Mediocre6 May 2022
Waited almost an hour for the car. Person at the booth outside was giving cars to people out of order and was not very pleasant.
2.0 Mediocre6 May 2022
Forget about renting Thrifty/Dollar ok thursdays or fridays. Line for check-in is eternal! Staff not friendly at all, and only 2 counters eventually 3 working to check-in a long line of renters.
2.0 Mediocre30 Apr 2022
Flight canceled and could not transfer the rental to nearest airport.
2.0 Mediocre25 Apr 2022
Pickup was horrendous. 2 1/2 hour wait in line with a reservation. We picked up 2 hours after our reservation time. At 12 with hundreds in line people went to lunch. In this type of service industry you need to service the people then take your lunch. Sorry it is busy but it’s the job.
4.0 Okay14 Apr 2022
We were charged more than $300 additional dollars for a late return although we returned the vehicle 4 hours EARLY. Representative agreed to correct this charge but this was a huge inconvenience to us.
4.0 Okay28 Mar 2022
We waited for over an hour in line to pick up our car. There were 8 counter places and only 2 people working. With most reservations happening online in advance, the counter should have been appropriately staffed.
6.0 Good14 Mar 2022
Friendly staff. Easy to find. Shuttle was great. I did not however appreciate the counter staff’s pushing a pre-paid toll route payment. I spent 9 days in the area and only on the last day did I utilize a toll route, and then it was only to spend a couple of the $120 that i paid up front and did not use. In addition, I was forced to purchase third party liability that I was not informed of prior to booking. Seems the “quoted price” and “actual price” are two different things. Will think twice about booking again.
10.0 Excellent27 Feb 2022
Sharica was great. She took care of getting our vehicle and explained the whole process and transaction.
2.0 Mediocre14 Feb 2022
Rental car company closed when i arrived with nobody there to assist.
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Rated no. 9
Thrifty
5.8 Okay (344 reviews)
3 locations in Houston
Thrifty
Locations in Houston
  • 6.5
  • 6.3
  • 5.6
  • 5.7
  • 5.7
Recent reviews
2.0 Mediocre2 May 2022
I didn't take this car because the line to pick it up was an hour long and I didn't have that kind of time to spare. It's one thing to offer Thrifty pricing to get consumers to buy; it's quite another if you can't deliver with timely service.
6.0 Good2 May 2022
The pick up took alot of time and they did not follow order and made me wait for an hour while people that got there after got there car quicker!
2.0 Mediocre29 Apr 2022
Had to wait over an hour to get a junk car; paid for a Ford Escape and got a Nissan Kicks. It's theft, pure and simple.
10.0 Excellent27 Apr 2022
The staff at Thrifty in Houston was so kind and that’s what really made the experience great. They all greeted me with a smile and were so kind!
2.0 Mediocre11 Apr 2022
Counter was closed, could not collect car, had to rent elsewhere
2.0 Mediocre9 Apr 2022
Everything could be better. I was forced to buy extra insurance for 700 usd which I didn’t need. Car is poor and the breaks have technical issues
2.0 Mediocre4 Apr 2022
I had paid for car already online then got charged again after waiting in a long line. Drop off was terrible. It was tough to find the exact spot. Signs were not clear. It was a mess. The car was nice though.
10.0 Excellent24 Mar 2022
Everything was perfect except the rate could have been cheaper. Nearly $400 for less than one day is steep.
2.0 Mediocre22 Mar 2022
The rental place was closed before we even landed. It was never explained to us so we went to go pick it up then we had to get a taxi to our hotel instead. Then when we went the next day to pick it up they never offered to refund any part of reservation even though they were not there. Not sure how we they can take a reservation then not be there. I have never been treated this bad from a car rental before.
2.0 Mediocre20 Mar 2022
Wouldn’t let me cancel due to covid
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From $166/dayRated no. 10
Sixt
7.5 Good (82 reviews)
1 location in Houston
Sixt
Locations in Houston
  • 8
  • 8.1
  • 7.6
  • 7.7
  • 7.3
Recent reviews
2.0 Mediocre29 Apr 2022
I’ve already field a dispute with Amex because 1. We’ve had a family emergency and I am forced to cancel rental plans, out of my control. 2. Your cancellation method online didn’t work didn’t work on mobile app. 3. The $100 cancellation fee was not visible and is not standard operating practice of rental car vendors.
2.0 Mediocre6 Apr 2022
Sixt's Houston office gave me a BMW (which I was driving to New Orleans) that needed immediate oil maintenance according to the warning lights on the dashboard. And I had to take 4+ hours out of my vacation time to get it serviced. Their roadside assistance agent said since they don't have a New Orleans office, I should take the vehicle into one of those quickie oil change shops. On Sunday, after a 1-hour wait at the first one, they said they didn't have the proper filter for it. On Monday, I tried another one and got the same response after waiting 45 minutes. On Tuesday, I begged the local BMW office to fit me in without an appointment before driving back to Houston. It took them 2 1/2 hours to get it done and I was nearly late for my flight.
10.0 Excellent3 Apr 2022
this was the easiest and best value of any car rental by hundreds of dollars... a great staff easy pickup and return in Houston George bush airport. highly recommended.. up graded to Toyota 4runner for free!!!! 10 star rating!!!
2.0 Mediocre6 Mar 2022
We had to cancel our reservation months in advance and they refused to issue a full refund.
10.0 Excellent27 Feb 2022
Very good customer service staff, very polite.
2.0 Mediocre26 Feb 2022
Booked a car, then when I got there they told me they had no car for me. Will never use them again.
10.0 Excellent25 Feb 2022
Ease of pick up/drop off, staff very friendly and professional.
2.0 Mediocre23 Feb 2022
Nothing is good it very bad I will never use it again in my life.
2.0 Mediocre22 Feb 2022
The pickup was unbearably slow. There were only 8 groups in front of me. There were two agents. So each only had to process 4 each before they got to me. But they were unbearably slow. It took probably 40 minutes to get through the line. When my turn came up I stepped up to the counter, the agent confirmed all the details, I acknowledged all the tricky bits and right before she clicked print, she mumbled under her breath, “This isn’t scanning. I’ll have to do this all over by hand”. Unbelievable. But so what, it took me 3 minutes to create the reservation in the first place. But it took her another 15-20 minutes! Why all the pointing and clicking?! She had my address and credit card info and k ew all my answers. But she kept typing and typing. Total disaster.
10.0 Excellent13 Feb 2022
My rental was great from start to finish! Great, friendly customer service, no lines, just overall excellent!
Rated no. 11
National
6.8 Good (39 reviews)
4 locations in Houston
National
Locations in Houston
  • 7.1
  • 6.9
  • 6.8
  • 6.7
  • 6.4
Recent reviews
10.0 Excellent18 Mar 2022
Excellent service
10.0 Excellent25 Apr 2021
Good communication, nice customer service. Very nice vehicle. Clean, reasonably new car. Contracted through Enterprise.I didn't like the fact that Kayak sold me insurance, then the the car provider told me that the insurance that I paid for through Kayak would not cover their car. I still don't know the details of who was right on that issue :(
2.0 Mediocre29 Mar 2021
I would have liked for them to honor my reservation. They called the night before to say that they did not have a car to fulfill by reservation and put me on a wait list.Honor reservation / Better online availability confirmation.
2.0 Mediocre19 Mar 2021
Nothing!They cancelled my reservation and didn’t give me any solution
10.0 Excellent12 Mar 2021
The drop-off was extremely convenient.
9.2 Excellent5 Nov 2020
Quick dropoff. friendly dropoff. Good car with low mileage.Pickup personnel were a bit brusque. Pickup personnel could not tell me if my wife was also authorized to drive the car.
5.6 Okay1 Nov 2020
pick up was a nightmare. drop off was easythe car I reserved wasn't available. the line for pick-up was 35 minutes
2.0 Mediocre20 Oct 2020
The guy working the desk in Houston very friendly!The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the car
9.6 Excellent5 Oct 2020
Drop off aas super easyJust have a sign or something that says attendant is on break or something. We arrived at 9pm and it looked as though they were closed.
2.0 Mediocre4 Oct 2020
Nothing didn’t have the car I reserved and waited for over an hourEverything
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From $72/dayRated no. 12
E-Z Rent-A-Car
6.4 Good (36 reviews)
2 locations in Houston
E-Z Rent-A-Car
Locations in Houston
  • 7
  • 7
  • 6
  • 6.1
  • 6.1
Recent reviews
8.8 Excellent24 Oct 2019
Picking up required my resubmitting my drivers license and credit card again. Should have only needed verification but it was entered in again by the agent.
2.0 Mediocre30 Jun 2019
I’m very disappointed because I paid to kayak for rent a car and protection for one week around 320$ and when I arrive at the airport in Houston I couldn’t pay the taxes with debit card and I never get my money back nor the carI try to email and call kayak every day and I never get reply or my money back. Very very dissapointed. I will never ever book anything with kayak again.
2.0 Mediocre23 Apr 2019
I never received my car. When I booked the car, it told me a total price. When I went to pick up the car, I waited over an hour in line, there were maybe 4 people before me. Then I was told I will be charged $500 extra because my car is being dropped off at a different location. At that point I didn
2.0 Mediocre31 Mar 2019
Reservation was made with a company card that only listed company name and not my personal name. Multiple calls were made prior to my arrival to be sure I would be able to switch this over to my personal card. Upon arrival E-Z was unwilling to change the reservation to my personal card.
6.4 Good7 Feb 2019
No spare tire in the trunk. I had a flat tire while on highway. The low pressure warning lights went off. Stopped the car. And found no spare tire. They had an electric pump in the trunk. That helped me off the road. I had to pump the tire every few hours. That’s life risking. Avoid the it.
5.6 Okay21 Jan 2019
Waited for over an hour at the car rental counter to receive my reserved car.
10.0 Excellent19 Nov 2018
Easy and fast transactionTook few minute to get the car. No hidden fees No issuesMay be the interior should have been cleaned better. Someone before me had spelled some liquid on the dashboard and there were some stains there. Overall very clean car.
4.0 Okay30 Oct 2018
Never againI was UNABLE to rent my previously reserved mini van for details I will not disclose on this review (please contact me if you would like further details). However, I will say it was due to the employee working that night. If it had not been for my cousin being with me, I would have been stranded without a rental and out the rental fee. All because of the cold hearted (I won’t say how I really feel about him) associate working that evening. I will never again rent from this company and I will never recommend them to anyone. Thanks for nothing.
2.0 Mediocre23 Oct 2018
The car type available on Kayak is not actually available to residents within 65 miles. In addition, if your credit card doesn't swipe once because of a smudge, they don't let you swipe it again and cancel your whole reservation.
6.4 Good23 Aug 2018
Very easy to pick up and drop offCar smelled like cigarette smoke and there was a car seat left over and I couldn’t remove it.
Rated no. 13
Ace
4.8 Okay (10 reviews)
2 locations in Houston
Ace
Locations in Houston
  • 4.7
  • 5.1
  • 4.9
  • 5.3
  • 5.3
Recent reviews
8.0 Excellent21 Mar 2022
The paperwork portion of the rental was exceptionally fast. The shuttle took a little longer than I expected. The pickup agent was great. The shuttle driver gave great recommendations regarding places to eat. The drop off was very convenient near the airport.
2.0 Mediocre1 Dec 2021
I arrived on time with confirmation number. Rented way in advance and was told they did not have the car I reserved! I needed a 7 passenger van. The kicker was that the women manning the desk had no concern whatsoever and just kept repeating they only had a 5 passenger vehicle and they could not help that someone had not returned the vehicle I rented. Sorry but yea, it could be helped. I will never use kayak again as it is simply an automated system of renting with no regard concerning the customer. Ace rentals is pathetic.
2.0 Mediocre10 Nov 2021
I knew something was amiss when we came out to the car rental pickup and there were no ACE shuttles. I finally got through to the office and they indicated that a shuttle was there when we said our flight came in, and had since left. So we had to wait 15 minutes for another shuttle. The pick-up was in a strip shopping area, and looked like a consignment store. All kinds of signs screaming that the unlimited mileage wouldnt apply if you went over the border out of TX, and that you couldn't bring guns or drugs into the cars. The office was a tiny desk and there were all sorts of old toys around the office. So weird. The car we received had just been returned from a fender-bender, and had all sorts of dents and marks on it. There were holes in the upholstery. There were over 109k miles on the car- and the registration was over 6 months out of date. It's kind of laughable really- we asked for another car and they said none of the cars that were supposed to come back actually did. Over the border maybe???? The staff were nice and did the best they could, but I would never rent from them again.
1.9 Horrible8 Sep 2021
I did not even get to use your service.. I was not even notified that I had to call to have someone pick me up me up. When I finally called they couldn't find my reservation even though I had a reservation. I was stuck at the airport. This is a lousy service. You should send a detailed message to your clients telling them exactly what they need to do.. I will never use your service again .
6.0 Good27 Jun 2021
Staff was very nice and helpful. Pick up and drop off was very simple and convenient.Their cars can be inspected better before renting them out to customers. The first rental that was provided brakes and tires were very worn. They did switch us out into a newer vehicle they following day.
4.0 Okay9 Jun 2021
NoThe truth
2.0 Mediocre10 Mar 2021
Nothing. We didn’t end up renting from this place. They only had one van. The tires were worn out and when confronted by this fact, they yelled at us.Will never rent here
8.8 Excellent28 Aug 2020
Car could have been cleaner and disinfected better because it wasn’t
4.0 Okay3 Dec 2019
The employees were very friendly.We were given an old car with 114K+ miles and less than a quarter tank of gas...
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3237 travellers who rented a car in Houston gave the car agency they used an average rating of 7.1

Car hire locations in or near Houston

Good to know

Most popular agency

Avis

Most popular car type

Intermediate

Average price

$116/day

Good deal

$106/day

When to book a rental car in Houston

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Houston

  • Travelers flying into Houston will want to consider renting a car while they are in town, as in Houston -- and in Texas in general -- it is much easier to get around in a car than to rely on public transportation. For instance, if you would like to catch a Texans game at NRG Stadium, it would take 50 minutes to take public transport via METRORail from downtown to the stadium, as opposed to 20 minutes by car.
  • Picking up a hire car after your flight to Houston? At George Bush Intercontinental Airport, travelers can reach the hire Car Center via shuttle bus from any of the three terminals and from the Baggage Claim Area. For travelers flying into Hobby Airport, shuttle buses to the hire Car Center depart from Curb Zone 1 with signs out to guide the way.
  • Houston’s morning rush hour lasts from 7 a.m. to 9 a.m. and in the evening it starts as early as 4 p.m. and runs till 7 p.m. During rush hour, many of the highways can become severely congested and are worth avoiding. In particular, US-59 and IH-10 in the Galleria area can become especially congested.
  • Travelers should be aware that many of the highway exit ramps will exit onto feeder roads that run parallel to the highway before exiting onto regular streets. The feeder roads are also a convenient place to pull a U-turn if you find that you have exited the highway too early.
  • 25% of our users found rental cars in Houston for $106 or less
  • Book your rental car in Houston at least 1 day before your trip in order to get a below-average price
  • Off-airport rental car locations in Houston are around 33% cheaper than airport locations on average
  • Intermediate rental cars in Houston are around -75% cheaper than other car types, on average

FAQs about hiring a car in Houston