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Cons: I couldn’t get the seat to recline.

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Cons: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!

Cons: Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!

Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

Pros: Virgin are great.

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

Cons: Window seat.... 9A ..... no window......

Pros: The service, comfort. Flight was 20 minutes early, our luggage came out quickly. This was the first flight for us on the dream airline in business. It was fantastic.

Cons: Nothing

Cons: I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Cons: Very nice services

Cons: Breakfast was not tasty. Options could have been better.

Cons: Very nice services

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

Pros: Movies, texting other seats, requesting food and water from my screen

Pros: Super quick boarding

Cons: Lounge in melb was dirty, food average. Lounge in Adelaide was over packed - couldn't get a seat

Pros: comfortable roomy seating, crew were courteous and efficient. Great direct flight to Newcastle - well done Virgin

Cons: perhaps a second offer of tea /coffee after the meal.

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Pros: Crew was friendly!

Cons: Seats not too comfortable but okay. Crew checking the boarding pass if you are already on board is a nuisance!

Pros: More comfortable than expected.

Cons: Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Pros: It was our first time flying on Qantas. everything was above expectations.

Cons: The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit.

Pros: The crew was wonderful, very hospitable and friendly.

Cons: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.

Pros: Good quick flight

Cons: N/A

Pros: Cool temps in plane

Pros: Food, service, comfort was all very good.

Cons: The pillow I was given smelled terrible, it seems they may change only the pillow case, but re-use pillows. They really should provide fresh pillows.

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.

Cons: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.

Pros: Very prompt and efficient

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: For such a long flight the food is not good! The only snacks are a tiny tiny bag of corn chips or a cookie. The attendants were average. The comfort of coach was bad. Other airlines will give you great snacks, tooth brush, night mask, etc but not Air New Zealand they are almost like a budget airline. Not sure how they are rated the best airline.

Pros: Non stop flight

Cons: Staff not wake me up even after requesting they not wake me up to force feed a meal.

Pros: Good quick flight

Cons: N/A

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Pros: seat comfort

Cons: breakfast, coffee

Cons: The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit.

Pros: Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European.

Cons: The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE.

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Pros: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.

Pros: Good quick flight

Cons: N/A

Pros: Crew was awesome! Kind and funny!

Cons: The weather, but pilots did great despite it.

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

Pros: Business class lay-flat seats and a private cubby.

Cons: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

Pros: What a nice surprise! Very friendly in-flight agents. They even topped off my water bottle :) GREAT movies and TV options. Actually edible food... Can't beat this affordable comfort!

Cons: As with most planes, vey limited overhead space compared to # of passengers. Had to check carry-on bags both to and from NZ. Not so bad though since it was free!

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Pros: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.

Cons: Only the take off from the flight. It made me dizzy and nautious.

Pros: Very prompt and efficient

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Pros: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.

Cons: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Pros: Crew was amazing, very attentive.

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Pros: Non stop flight

Cons: Staff not wake me up even after requesting they not wake me up to force feed a meal.

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: Super good crew.

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Pros: Entertainment and service was outstanding.

Cons: I could have used more leg room.

Cons: They were not able to seat me next to my partner despite us having booked/selected our seats 6 months in advance. Additionally, the check in process took forever and we had a bunch of issues getting on the flight

Pros: Great entertainment

Cons: Overall great

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Service, food, chairs, entertainment

Cons: 3 hour delay created major issues for an international flight.

Pros: I liked the entertainment selection. There were plenty of movies to choose from--and I do mean a massive selection. Also, the food was better than I usually expect from airplane food. The crew was very friendly.

Cons: I guess this goes for all economy class seats, but there's no room to move. I was lucky to have an empty middle seat (which merits the "good" rating over the "okay"), but even with that, maneuvering was difficult (trying to get stuff from the carry on stored beneath the seat, etc.). Things got worse when the person in front of me decided to put his chair back all the way into my face.

Pros: The flight attendants were very helpful. One of our travelers got sick on the plane and, unfortunately, made a mess in one of the toilets. Without batting an eye, the crew took on the thankless task of cleanup. We noticed that the bulkheads had fixtures embedded in them to allow a small basinet to be attached to the bulkhead. One couple used it for their infant and it seemed to be a lifesaver. I don't know of any other airline that offers this.

Cons: Our seats were more narrow than normal. Almost to the point of discomfort. We did fly on Air New Zealand from Auckland to Christchurch and the seats on that flight were what I would consider a "normal" width. Meals were served in a timely way but the food was just okay - nothing outstanding. But, we did fly coach/economy.

Pros: I would encourage no one ever book with New Zealand Air again.

Cons: The rude and self righteous gate agent with horrific breath threatened to call security if I did not leave the boarding line and sit and wait until the flight left.