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Cons: 70’ late on a 45’ flight

Pros: Flight left on time & arrived on time.

Cons: Quality of the snack could be improved.

Pros: No seat comfort

Pros: Food was great and abundant. Frequent service

Cons: Seats are too tight for such a long flight

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Pros: Crew and staff were very nice. I got lucky and got the whole row to myself.

Cons: More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back.

Pros: First rate crew, friendly and professional through the long flight. The food was excellent and the crew offered snacks and drinks between meals. I paid the extra to sit in a section upstairs that I was able to get up and move around frequently.

Cons: It’s a long flight but that can’t be helped. Economy seats are really cramped and so I paid $190 for more leg room on the way back. Would highly recommend. I wouldn’t sit right next to the bathroom again. (Check seat guru first) Also wasn’t able to check in with my mobile phone. Had to go through the line.

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Cons: They loose my luggage.

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Cons: I missed my international connection because flight was three hours late.

Pros: The best airline in the world!

Pros: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Pros: Flashy new seats.

Cons: Flight delayed

Pros: The crew was amazing.

Cons: The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with.

Pros: Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time.

Cons: There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left.

Pros: Great crew!!!

Cons: Nothing

Cons: Delayed by 1 hout

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Pros: Comfort

Cons: Wifi access

Cons: Offer water at least from a bottle free of charge.

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Cons: Entertainment was not working

Pros: Every thing. Was good

Cons: The seat’s

Pros: The crew was amazing.

Cons: The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with.

Cons: The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given.

Cons: I truly enjoy this airline! No complaints

Pros: Luxury, comfort and hospitality

Cons: none

Pros: Amazing food and entertainment.

Cons: I’ve been on more comfortable plane seats.

Pros: Crew always competent & professional

Cons: Boarding was chaotic

Pros: One member of the crew did her best to treat me as a premium FF member. That was about it.

Cons: Qantas really screwed up the operational management of this flight resulting in a long delay into Sydney and then a further delay to Brisbane. Getting the water weight and balance right is FLIGHTOPS 101, but not for this B Team. Much of the flight delay was completely avoidable.

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Cons: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Cons: I missed my international connection because flight was three hours late.

Pros: Food was unusually good for airplane food

Cons: Leg room

Cons: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: Nothing

Cons: Everything.

Pros: The crew was super nice

Cons: Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time.

Pros: Crew was amazing.

Cons: I had a problem with the seat cushion. Not comfy enough.

Pros: In-flight entertainment choices.

Cons: It was a long flight, frequent offers of snacks and drinks would’ve been great.

Pros: All except the food

Cons: The food

Pros: Nothing

Cons: Respect human and fix the air conditioning

Pros: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: I really appreciated that my bags were not lost

Pros: Seats were comfortable but space was narrow

Cons: Please give space between front and back seats

Pros: Crew was very polite and helpful.

Cons: Quality of food could be better Hindu meal was not as good as expected

Pros: Crew was amazing.

Cons: I had a problem with the seat cushion. Not comfy enough.

Cons: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Pros: Excellent crew

Pros: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Cons: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.