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Pros: "Everything"

Pros: "the food is amazing"
Cons: "The crew"

Cons: "No delay in boarding"

Cons: "Boarding system did not work temporarily and the boarding was delayed"

Pros: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
Cons: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."

Pros: "I was happy with all aspects of the flight"

Cons: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."

Cons: "Food could be tastier. But, you can’t starve"

Pros: "Great service"

Cons: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"

Pros: "Everything else"
Cons: "Cabin crew seemed less approachable than usual"

Pros: "We flew business class from Dubai to D.C., and the VERY long trip was made so much more endurable with all the amenities offered. For example: - fully reclining seats with mattresses that enable sleep - attentive, thoughtful service - a lounge in which to get a drink or snacks, relax, talk with people - good food and drink - a personal bar at your seat with water and soft drinks We've also flown Emirates in tourist class, and it, too, is far superior to most other airlines. There's more seat room, more leg room, good service, clean bathrooms, and decent food and drink."
Cons: "no negatives"

Cons: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. I was glad it was a relatively short flight. Is it just on flights to Kenya that passengers DO NOT receive the travel pouch?"

Pros: "Smooth boarding and take off on time"
Cons: "Food could be better"

Cons: "Ec`1``"

Cons: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Cons: "Couldn't decline the chair and cause much neck pain"

Pros: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"

Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"

Pros: "Cabin Crew"
Cons: "Asian Meal is not good at all"

Pros: "The service, the comfort,"

Cons: "Did not get wheelchair assistance for my dad as requested."

Cons: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"

Pros: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."

Pros: "Everything"
Cons: "Nothing"

Cons: "Very poor food menu selection. For an airlines like emirates getting even the basics for Vegetarian mean was missing. A wrap offered was no where close to edible feeling. in AVML meal ordered what was offered was Pathai Noodles and some oriental vegetable preparations with Indian Achaar. didnt make any combination what so ever."

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Pros: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Cons: "Boarding process is the one area that could be improved."

Pros: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Cons: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "Everything is very well organised"
Cons: "All was good"

Pros: "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."

Pros: "Everything I have come to expect on Emirates Economy, except for boarding and disembarking the aircraft involving bus journeys - and the condition of my suitcase on arrival."
Cons: "1. Use of buses on departure and arrival. The length of the bus journey from the terminal, in a vehicle with no seats, made me suspect we were going the whole way to Geneva by bus. 2. Don't know whether Fly Dubai or Emirates are to blame but my suitcase (a top grade modern Samsonite) was a mess by the time it reached Geneva, with rubber seal on one side of the zip peeled back and almost off. Why can't airlines and terminals ensure baggage is treated with care and respect?"

Pros: "Fantastic!!! Plane had a number of empty seats. Seemed to be a very quick flight."

Cons: "Not having enough chicken food by the time they serve the last few rows."

Pros: "Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling."

Pros: "A380 is great, roomy even for coach. Food is great as always."
Cons: "While most flight attendants are decent, a few are just not that great...making loud noises at the attendants compartments and chatting around while flyers are all sleeping, kick around garbages which makes loud noises too. Also the TV screen is a little hard to pull up at the front role."

Pros: "Kids meals, activity packs, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old)."
Cons: "This particular 6hr flight had an entertainment system that was a little bit older, but still good."

Pros: "Exceptional crew"
Cons: "My last leg, Dubai to Geneva was not booked as code share with Quantas but, by Quantas, as Emerates directly. This meant that I got no milage credit for the flight. Grrrr."

Cons: "Could not get comfortable and (while it doesn't reflect on the airline) all the screaming children I could have done without"

Pros: "Overall everything was good."
Cons: "Poor check in services in Nairobi. I waited for 1 hour and half to get my boarding pass."

Pros: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Cons: "I would like to be upgraded to first class. :)"

Cons: "I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic ."

Pros: "Nothing"
Cons: "My seat was broken and did not recline My luggage did't arrive and i had a conecting fly the same day to Buenos Aires and this create a big problem for me I hope i will receive my luggage son"

Pros: "Timings were perfect for flight landing and departure. Cleanliness was there."
Cons: "Service was very poor. Asked for warm water 3-4 times - no response.. Asked for green tea - no response."

Pros: "The crews were helpful."
Cons: "The handle of one of my checked in bags broke down."

Pros: "Accommodating my rest to sit at an exit seat."
Cons: "Delayed departure caused me to miss my connection. Monitors for flight times and gate not enough and you had to go and look for it needs to be big and in ver conspicuous places."

Pros: "Friendly staff and variety of entertainment"
Cons: "Everything was good."

Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."

Pros: "It was on time."
Cons: "The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram."

Pros: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Cons: "More padding on the seat would have been nice"

Pros: "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."

Cons: "No landing form!!"

Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."

Pros: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Cons: "Bathroom floors were often wet"

Cons: "not much choice in the movie selection"

Pros: "The crew was nice and friendly, food was ok"
Cons: "Food should request order by the crew, rather then trolly push like an old style"

Pros: "Flight was on time"
Cons: "Food Crew"

Pros: "Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good."
Cons: "Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be."

Pros: "Crew, food, entertainment were all very nice. 5 out 5."

Pros: "In flight entertainment was quite good"
Cons: "I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!"

Pros: "Easy and quick boarding"
Cons: "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."

Pros: "Checkin experience was great. Boarding was great. The crew was great"
Cons: "The movies were old. Not many new releases to choose from"

Cons: "Icecream too hard"

Pros: "Crew was amazing!!"

Pros: "Food and seat was great."
Cons: "Wheelchairs took a long time to pick us up"

Pros: "Flight was excellent except for my knees hurt. Not d airline fault."
Cons: "If i was able to get the seat w/ more legroom."

Cons: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"

Pros: "Crew was good"
Cons: "Food was not good"

Pros: "Very delayed flight that resulted to missed my flight going to davao"

Pros: "Food was good, comfy seats. Nice crew."

Cons: "Both the USB and headphone Jacks were busted. Just had a bad seat this time."

Cons: "Signs on the airport screens were not updated in time so estimated departure times passes without boarding notices."

Pros: "The plane was great Boeing 350 I think great entertainment system, comfortable seats, and the Singapore new terminal 4 is wounderful"
Cons: "Nothing"

Cons: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."

Pros: "Just great all round"

Cons: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"

Pros: "Good food, service, and inflight entertainment."
Cons: "Not boarding by zone, made it disorganized and hectic."

Pros: "no trouble at all"
Cons: "would like more vegetarian food options on the flight. i didn't think to order ahead but it would have been nice if the food choices had offered more options."

Pros: "The crew were very polite, efficient and attentive."
Cons: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pros: "Friendly and helpful crew. The food was pretty good and the flight was so smooth that I slept for about 10 hours of our 16 hour flight. Can't wait to fly Cathay Pacific the next time I fly to Asia!"

Cons: "it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough"

Pros: "All components of the trip were UpTo the expectations"
Cons: "Entertainment"

Pros: "The crew was friendly and the flight was comfortable. There were two service representatives to take me on the golf cart from my gate in Terminal 1 when I landed to the bus departing from Terminal 2 to Terminal 4 where my connection was. It was unexpected, but saved a lot of stress based on the distance I had to travel within the airport to make the connecting flight."
Cons: "They recently moved the Cathay Pacific flights to the new Terminal 4 in Changi in Singapore. The connecting distance was significant to get from the Terminal 1 gate to the bus leaving from Terminal 2 to get to Terminal 4. Changi is usually VERY efficient, but this was a real inconvenience to not have direct transport from T1 to T4. Also, the lines for Cathay are not properly sorted by First/Business and all status frequent flyers. There were no ropes or anything organizing the queue, so there were well over 150 people lined up for the priority boarding with no clear queue. At that point, there is no priority. Time to get better organized."

Pros: "Crew behaviour"
Cons: "Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie"

Pros: "The crew members treated me well."
Cons: "The entertainment system in my seat didn't work. The screen froze. I requested the hostess to reset. The entertainment screen didn't recover even after reset and was still frozen until the end of the trip. For 12 hours, I sat in my seat without an entertainment system which was very boring."

Cons: "The cushions were uncomfortable for a 14 hr trip. Not much choices in food. The omelette was bland."

Pros: "A350 is great."
Cons: "Service was not that great for business class a"

Pros: "We enjoyed the flight, the food, the entertainment system. Everything was good including the cleanliness of toilet facilities on this 16 hour flight. Very happy with Cathay Pacific."

Pros: "Great crew, quick boarding"

Pros: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Cons: "All was good"

Cons: "little chaotic boarding. Horrible vegetarian food."

Pros: "Service"
Cons: "bring back Me Before You!"

Pros: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"

Pros: "Terrific first class and business club in Hong Kong. Great flight crew. Everything else also excellent. Keep up the excellent work."

Pros: "Crew/staff very professional,"

Cons: "the flight was delayed 1.5 hours before boarding. After flying for around 2 hours, they decided to turn back due to the flushing system was not working in the toilet!!!!!!!!"

Pros: "The crew."
Cons: "Good us awful. Brought a lot if my own."

Cons: "Cathay did not automatically credit my frequent flying miles"

Pros: "Staff was efficient and pleasant. The food was excellent and nicely served."
Cons: "The lie flat seats were narrow and not very comfortable."

Pros: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Cons: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."

Pros: "Good trip"

Pros: "Overall good for economy."
Cons: "Nothing really. Perhaps the food."

Pros: "No"
Cons: "My baggage is missed on my trip"

Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"

Pros: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Cons: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"

Pros: "Cleanness + Friendly"
Cons: "Plane is little far way from terminals compare to Emirates flights"

Pros: "All the hospitality and entertainment system was great"
Cons: "The holy Quran I listen to"

Pros: "Did not submit my meal choice in time but got the meal of my choice anyway."

Pros: "Aircraft wasn’t too full and crew were happy for us to spread out a bit."

Cons: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"

Pros: "Everything was almost perfect."
Cons: "Update your movie list."

Pros: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Pros: "My flight with Etihad was very comfortable overall which was operated by Etihad itself."
Cons: "Please end your partnership with jet airways."

Cons: "For US bound flights, emigration and custom check is done in Abu Dhabi. So our luggage should have been checked to the final destination Kalamazoo."

Pros: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Cons: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"

Pros: "The seats on the flight were TREMENDOUSLY uncomfortable. As a 6’1” tall, male, I truly felt like a sardine in a can on the flight. And, for a 7-hrs flight, the food made available, I did not find to be sufficient."

Pros: "Few good stores to shop at the airport, could have been better"
Cons: "No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this"

Pros: "cheapest fiar"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Pros: "Great service, good economy food also, lots of wine. The entertainment package was really good"
Cons: "-"

Pros: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
Cons: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."

Pros: "Good food, comfort, boarding"
Cons: "Flight crew not very polite."

Pros: "crew"
Cons: "bed"

Pros: "Well mannered behaviour of all staff on board"
Cons: "No staff officers to assist people like me who came on wheel chair. I was in the queaue for nearly 2 hours, Some of the counters were not manned at all."

Pros: "Was impressed with the entertainment, informative and comfortable"
Cons: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."

Cons: "See above"

Pros: "Everything was perfect...seats crew food accuracy"
Cons: "Nothing"

Pros: "The food and the entertainment."
Cons: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."

Pros: "The Crew was responsive and attentive."
Cons: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."

Pros: "Lived up to the usual Etihad high standards. Efficiency, comfort, service and value for money"
Cons: "No complaints"

Cons: "Ticket was not emitted I discovered it two days before departure."

Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."

Pros: "Seats were comfortable with leg space."
Cons: "Entertainment with regards to Holywood and regional movies should be upgraded."

Pros: "Everything, it was on time, the Crew was so nice, the food and beverage was excellent, I am grateful. I really Appreciate the airline."
Cons: "Nothing"

Pros: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Cons: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."

Pros: "Etihad is the best airline on the planet. Certainly the best of the ME3."

Pros: "The flights were all right."
Cons: "Original flight cancelled after a 7 hour wait. $172 hotel expense...not excited about this after traveling from India to Abu Dubai then to JFK."

Cons: "Not enough servings of water. Tiny planes with little legroom"

Cons: "Too uncomfortable seats as well as cleanliness and food can be improved with quantity and quality. Seats at the end of the plane always falls short of choice of food."

Pros: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Cons: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."

Pros: "Etihad offers good and courteous service, which most American carriers have f"

Pros: "new aircraft"
Cons: "Poor selection of beverages, poor selection of entertainment(same package 5 weeks after our outbound flight) service very average, attitude of attendants very average."

Pros: "I like the Menue idea. I like the service. The food was served frequently."
Cons: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."

Pros: "Food was good. The lavatories were clean."
Cons: "Crew behavior needs to be better. I guess in economy, generally the crew tend to be condescending."

Cons: "Food was too salty! Crew needs to be more helpful if passengers are non English speaking; they could show them how to stretch the chair and pull it up while eating. Crew could also ask passengers what kind of movies or entertainment they like and show them how to operate!"

Pros: "Better food"

Pros: "The service was great."
Cons: "The food was not up to the standard"

Pros: "Liked the food Good service"

Cons: "16 hours flights is too tough for me."