Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.3
Crew and plane boarding Flight delayed around 2 hours
review from
-
5.6
Attendants were friendly and helpful. Flight was delayed, but no sign was posted at the gate. Eventually we heard an audio message. No movies in flight.
review from
-
7.0
It took 20 minutes taxi to reach the terminal in Beijing
review from
-
3.0
our flight was delayed. No communication as to why or when the plane was going to be take-off. We had to wait for 3-hours without any notification until it was time to board. So you could not leave and go eat. When we landed, our bags were delayed 1-hour coming to baggage claim. Again, no communication as to why our bags were delayed.
review from
-
4.0
Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,
review from
-
5.3
I didn't know technology existed to put rows that close together.
review from
-
2.0
AIR CHINA--Very UNETHICAL Airline--SAID I COULDN'T FLY UNLESS I PAID AN EXTRA $200 EVEN THOUGH I HAD PAID-IN-FULL FOR MY AIRFARE WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE. REPRESENTATIVE PROMISED TO CALL ME BACK IN ORDER TO GET MY $200 REFUNDED AND THEY NEVER CALLED BACK. THE WORST AIRLINE EVER. AVOID AIR CHINA AT ALL COSTS.
review from
-
2.0
AIR CHINA SHOOK ME DOWN FOR AN EXTRA $200 EVEN THOUGH I HAD PAID FOR MY TICKET IN FULL WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE.
review from
-
2.0
Almost four hour delay to destination
review from
-
8.6
The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great! Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment.
review from
-
5.6
Attendants were friendly and helpful. Flight was delayed, but no sign was posted at the gate. Eventually we heard an audio message. No movies in flight.
review from
-
3.0
our flight was delayed. No communication as to why or when the plane was going to be take-off. We had to wait for 3-hours without any notification until it was time to board. So you could not leave and go eat. When we landed, our bags were delayed 1-hour coming to baggage claim. Again, no communication as to why our bags were delayed.
review from
-
4.0
Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,
review from
-
5.3
I didn't know technology existed to put rows that close together.
review from
-
2.0
AIR CHINA--Very UNETHICAL Airline--SAID I COULDN'T FLY UNLESS I PAID AN EXTRA $200 EVEN THOUGH I HAD PAID-IN-FULL FOR MY AIRFARE WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE. REPRESENTATIVE PROMISED TO CALL ME BACK IN ORDER TO GET MY $200 REFUNDED AND THEY NEVER CALLED BACK. THE WORST AIRLINE EVER. AVOID AIR CHINA AT ALL COSTS.
review from
-
2.0
AIR CHINA SHOOK ME DOWN FOR AN EXTRA $200 EVEN THOUGH I HAD PAID FOR MY TICKET IN FULL WEEKS EARLIER. HIGHLY UNETHICAL AIRLINE.
review from
-
2.0
Almost four hour delay to destination
review from
