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Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Pros: Seat was not comfortable

Pros: The whole service went smoothly without rushing.

Cons: The original flight I listed for was canceled without any notification until I arrived at the checkin desk.

Cons: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.

Pros: Can’t remember

Cons: Food selection specially for vegetarian

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Cons: The dim sums could be changed for something else.

Pros: Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly

Cons: Helpful and more smiles will be very useful. Upgrade the entertainment will be great.

Pros: Service, food entertainment and catching up the lost time

Pros: The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile.

Pros: Crew was friendly, flight was very smooth and arrived early

Cons: All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat

Pros: It was a routine flight and everything was OK but not fantastic

Cons: Some of the food served was quite bad .... other options were pretty good

Cons: As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

Cons: The forced checking of bags of anything over 7kg, in spite of size, is ridiculous. Have now been waiting for over an hour at JFK waiting for my bag when it was small enough to keep in the overhead bin. I fly internationally once a month and never have to do this. A complete waste of my time.

Pros: Good but the service good but not excellent

Pros: Seats are comfy

Cons: Food is the worst out of many other airlines

Pros: The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!

Cons: I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner.