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Pros: The flight attendants were nice enough and the snacks/beverages were average/as expected.

Cons: This flight was delayed for more than 2.5 hours and the communication was poor. The gate agents weren’t helpful. The airport didn’t have enough outlets. Or chairs. My flight out to this location was also delayed by over three hours. At least they tried to make us feel better by telling us what was going on. The staff at the airport were rude and unhelpful and United airlines is unreliable.

Pros: Convenient route, great United Polaris lounge at SFO for business passengers.

Cons: The flight frequently arrives about an hour before customs desks are opened, so passengers are forced to wait inside the airplane after landing until the customs desks are open.

Pros: Cabin crew was very professional and looked after everyone well from boarding to de-planing.

Pros: Very comfortable B777-300 got me to catch some much-needed sleep on my flight, even with a lot of people on-board!

Cons: In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging.

Pros: Everything operated according to schedule.

Pros: 45 minutes late departure

Cons: Late

Cons: I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest.

Pros: Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time.

Cons: The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much.

Cons: Space!!!!

Cons: I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs

Cons: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.