Cancún car rental reviews and directory
Alamo![agency]()
Best rated
5.6 Okay (149 reviews)
5 locations in Cancún
Alamo
Locations in Cancún
Av Tulum Sm 4 La Quinta Inn+52 998 884 8427
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Blvd Kukulcan Km 13, La Isla+52 998 176 8137
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Blvd Kukulcan Km9.5 Condominio+52 998 883 3621
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Intl And Domestic Arrivals+52 998 886 0100
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Lot 4 Main Office.+52 998 886 0101
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
4.0 Okay16 Dec 2020
Pros: Car was nice and as advertised.Cons: Extremely long waits and hidden fees
10.0 Excellent19 Nov 2020
Pros: I rented a VW Jetta and the car was in perfect conditions and sanitized for the Covid 19.Cons: I don´t appreciate being pushed for insurance. When booking in Kayak, every time I would like information about insurance options. I don´t like going to the car rental counter and having to argue under pressure with the rental company representative.
5.2 Okay18 Nov 2020
Pros: ...Cons: This rental agency requires you to add on insurance with no option. They said all agencies require it, which may be true and that’s fine but it was $200 for 6 days and our car reservation was only $250. The car was advertised at $11 per day through Hotwire. We added our own insurance to be safe, but the representative told us it was only for medical and not for the vehicle. They are also holding $2000 on the credit card until we bring the car back, which was never mentioned in advance. We were not prepared to spend $2500 for a basic Volkswagen SUV with floppy wipers. Hopefully we will have no issues returning the vehicle and receiving the $2000 deposit back. We will not be renting from Alamo ever again after this negative experience.
5.2 Okay9 Nov 2020
Pros: NothingCons: More qualify staff
3.6 Mediocre18 Oct 2020
Pros: Alamo in Cancun is only out to get deep into your wallet with BS charges PLEASE MAKE SURE TO TAKE BEFORE PICTURES OF EVERY SQUARE INCH BECAUSE IF YOU DONT ,YOU WILL PAY LATERCons: TRY USING A DIFFERENT RENTAL COMPANY
9.2 Excellent12 Oct 2020
Pros: Estuvo bueno , solo que lo coji por internet y en el sitio era más
6.0 Good11 Sep 2020
Pros: Yes staff was great...Cons: policies are horrible! Should not offer car insurance coverage if there Will still be an insurance mandated to buy at pick up of vehicle. State clearly that Mexico rapes people with this insurance issue!!!!
10.0 Excellent23 Aug 2020
Pros: The service was excellent. They were very professional and helpful. Luckily we had read up on how car insurance works in Mexico before coming so we weren't caught off guard. We had some coverage from a United credit card. We had to print off the proof and bring it with us. This only covers the damage to the car. If you get in an accident and damage someone else's car and they need medical care, this coverage doesn't cover this so you need to purchase insurance for this. They also put a $800- $2500.00 USD hold on your credit card until the car is brought back. If you understand how this works it is so much easier! This website was very helpful for me to understand how car rentals work in MX. https://www.gettingstamped.com/renting-a-car-in-cancun-mexico/#is_it_safe_renting_car_cancunCons: The only thing I would suggest to these companies is when someone from the US or other companies has a rental, there is a document sent to them explaining how MX car rentals work. That would save the poor workers from having to try to explain this while the traveler is upset (which is how it was for the guy next to us that didn't read up on this before).
2.0 Mediocre21 Jul 2020
Pros: Staff was rude and very unfriendly.
5.2 Okay16 Jun 2020
Cons: It was much more expense or than the said $5/day. How can I get a refund for this? Thanks
Budget![agency]()
5.1 Okay (150 reviews)
5 locations in Cancún
Budget
Locations in Cancún
Av Yaxchilan #160 Colonia Cntr+52 998 886 0252
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulkan Km 17+52 998 884 4549
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Blvd Kululkan Km 13.5 Locl 1-B+52 998 884 4549
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Carratera Cancun Chetumal Km22+52 998 886 0252
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Paseo Kukulcan Km 10.5+52 998 246 1350
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
4.4 Okay29 Dec 2019
Cons: We were given a car that was much, much smaller than what was reserved. We arrived late due to delayed flight but that’s no excuse to give away our car and offer us something half the size of what I booked. Never will rent from Budget again.
2.0 Mediocre28 Dec 2019
Pros: NothingCons: I booked my car from USA when I went there the personal told me that they don’t have Jeep and said his friend will take care of me I don’t speak Spanish and I needed up with Firefly by Herrz as it seems like that there is guy at airport who get commission from rental car company and other rental car companies employees give him business I needed up paying 140 more because budget can’t keep their part of bargain I will never use third party site and budget ever again
8.8 Excellent12 Dec 2019
Cons: Everything was great but we were given a price of $72.01 for 5 days including taxes. In reality, it costs us over $400 by adding the no fault insurance. There has to be a happy medium where good coverage does not cost an arm and a leg !
2.8 Mediocre12 Dec 2019
Pros: After I complained they changed me the vehicle for another brand, and cleaner, not perfectly clean but cleaner.Cons: Don't show photos of cars the rental hasn't in stock, and don't offer things that will never be true, I choosed Budget because of the photo (A Jeep Wrangler) and the price $35 (When I payed more than $400).
2.0 Mediocre3 Dec 2019
Pros: When I got to the budget the receptionist said that they didnt have my car ready.
2.0 Mediocre22 Nov 2019
Cons: Our flight was late so we showed up to Budget in Cancun an hour and a half after our car should have been ready. When we got to the desk, they informed us we had to purchase car insurance for $350 for the week. When our car was finally ready a half hour later (two hours after it should have been ready), it was dark and the car had an empty gas tank. We decided to ditch the car rental and take a taxi, which ended up being a great decision. Do not use Budget.
2.0 Mediocre14 Nov 2019
Cons: The total cost by kayak was 93.89 and i paid the doble
3.2 Mediocre8 Nov 2019
Pros: Price on line reservationCons: Car not available. I was told they had over booked. Their location was locked. I had to call center number. After their explanation, I tried re-booking right away. My reservation was accepted. Total Fraud.
2.0 Mediocre28 Oct 2019
Pros: yesCons: if you guys tell the truth about what cars they dont have.
2.0 Mediocre20 Oct 2019
Cons: I booked a jeep wrangler from kayak and when i got there, they said they don’t even carry out jeeps. I was forced to get a nissan instead!
Enterprise![agency]()
5.4 Okay (38 reviews)
5 locations in Cancún
Enterprise
Locations in Cancún
Av Tulum And Nichupte Sm 11+52 998 885 3526
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulcan 11.5 Km+52 998 881 5500
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Blvd Kukulcan Mz 51 Punta+52 998 846 9606
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Blvd Kukulkan Km 12.5+52 998 176 8117
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
International Airport+52 998 881 5280
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
2.0 Mediocre28 Aug 2020
Cons: Went to pick up car they didn't have it and gave me something else only to charge more then added $58/day is insurance that I didn't agree too. Also its not enterprise its national and I'm not even sure if thats right either. Worse experience at a car rental steer clear
6.4 Good23 Nov 2019
Cons: Made me pay for expensive insurance + taxes are very high
7.6 Good15 Jul 2018
DecentPros: Fast service, helpful attendants. Clean car, ran well.Cons: Sketchy, dark parking lot during pickup. Oddly tiny drop-off location with no parking, sharing space with a gas station. Old car in need of tire balance.
2.0 Mediocre23 Mar 2018
Worst rental experience ever...Pros: NothingCons: The vehicles are not serviced regularly. I was given a Chevy sedan with a broken clutch. When I complained they told me I could only get an automatic vehicle if I paid extra. The location is terrible. Will never rent a car here ever again.
10.0 Excellent3 Jan 2018
Azgad is the best!!!!Pros: Everyone was super friendly and helpful, great great team of employees. As a solo female driver I always look at for my safety, the team was very respectful and made me feel safe and take care of! They gave me directions and even travel tips!
8.0 Excellent7 Nov 2017
One way or another you're going to end up paying the rate they wantPros: Everything about Enterprise is great as long as you don't mind they are not located at the airport but just a bit north of the airport along the main highway.Cons: I had a seemingly very good deal for a Jetta including the mandatory liability insurance, but it turned out when picking up the car that the included insurance only covered the car up to 75,000 MXN and the coverage needs to be 2,500,000 MXN so that raised the rates by $10 per day and then I also had to pay an extra $30 for an extra day although my pickup date/time and return date/time were basically what I originally entered into Expedia. I'm positive that all the agencies are playing these monetary shell games so the only distinguishing factor across agencies is the level of service and how picky they are about the condition of the car when returned.
10.0 Excellent22 Jul 2017
Pros: I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful. I didn't feel bamboozled by the insurance situation. It was breezy renting from this Enterprise. Would totally rent from them again.Cons: Everything was great - not a single issue!
6.4 Good31 May 2017
You do NOT get E Plus points from the Cancun location -Pros: Very nice staff. Efficient given the extensive paper documents and countless signatures.Cons: Insurance is 3x the cost of the car rental. No E Plus points. No ability to make a reservation using E Plus points. This place licenses the Enterpprise brand - as do many non-USA locations.
3.6 Mediocre16 May 2017
NOT LOCATED BY THE AIRPORT, SURPRISE YOU WITH "REQUIRED" INSURANCEPros: Car itself was clean and functional.Cons: - I selected this location because it was in the airport. It is not. It is a 15 minute bus ride away. There is a shuttle, but I only found out about the shuttle at the airport, because I couldn't find their office, and it helped that I speak Spanish fluently. - When you make the reservation on the website, there is nothing stating that you have to buy their insurance. Yet when I got there they gave me no option. They say my credit card doesn't cover it. Had I known, I could have been prepared to show the necessary insurance policy to show my coverage. The insurance was 3 times more than the actual rental rate. - Not at all what I thought I was getting in terms of price, convenience or location. Kayak you need to take responsibility and update your site as it currently has incorrect and inaccurate information, which I depended on when making my reservation.
2.0 Mediocre28 Apr 2017
Not organized at allCons: Office was closed when I arrived at 11pm Nobody called me. Nobody mat me at the airport nobody notified me. I called company and they were closed already. I end up to rent fromHertz with 100$ more price.
Thrifty![agency]()
5.3 Okay (43 reviews)
7 locations in Cancún
Thrifty
Locations in Cancún
Blvd Kukulcan Km 11.5+52 998 881 7300
| Monday | 08:00 - 20:00 16:00 - 18:00 |
| Tuesday | 08:00 - 20:00 16:00 - 18:00 |
| Wednesday | 08:00 - 20:00 16:00 - 18:00 |
| Thursday | 08:00 - 20:00 16:00 - 18:00 |
| Friday | 08:00 - 20:00 16:00 - 18:00 |
| Saturday | 08:00 - 20:00 16:00 - 18:00 |
| Sunday | 08:00 - 20:00 16:00 - 18:00 |
Blvd Kukulkan Km 11.5+52 998 881 5600
| Monday | 08:00 - 20:00 16:00 - 18:00 |
| Tuesday | 08:00 - 20:00 16:00 - 18:00 |
| Wednesday | 08:00 - 20:00 16:00 - 18:00 |
| Thursday | 08:00 - 20:00 16:00 - 18:00 |
| Friday | 08:00 - 20:00 16:00 - 18:00 |
| Saturday | 08:00 - 20:00 16:00 - 18:00 |
| Sunday | 08:00 - 20:00 16:00 - 18:00 |
Blvd Kukulkan Km 17.5+52 998 881 8200
| Monday | 08:00 - 20:00 15:00 - 18:00 |
| Tuesday | 08:00 - 20:00 15:00 - 18:00 |
| Wednesday | 08:00 - 20:00 15:00 - 18:00 |
| Thursday | 08:00 - 20:00 15:00 - 18:00 |
| Friday | 08:00 - 20:00 15:00 - 18:00 |
| Saturday | 08:00 - 20:00 15:00 - 18:00 |
| Sunday | 08:00 - 20:00 15:00 - 18:00 |
Blvd Kukulkan Mza 51 Lt7+52 998 848 7000
| Monday | 08:00 - 20:00 16:00 - 18:00 |
| Tuesday | 08:00 - 20:00 16:00 - 18:00 |
| Wednesday | 08:00 - 20:00 16:00 - 18:00 |
| Thursday | 08:00 - 20:00 16:00 - 18:00 |
| Friday | 08:00 - 20:00 16:00 - 18:00 |
| Saturday | 08:00 - 20:00 16:00 - 18:00 |
| Sunday | 08:00 - 20:00 16:00 - 18:00 |
Carr, Cancun Chetumal Km 22180 0365 1111
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Presidente Intercontinental Hotel+52 998 848 8700
| Monday | 08:00 - 20:00 15:00 - 18:00 |
| Tuesday | 08:00 - 20:00 15:00 - 18:00 |
| Wednesday | 08:00 - 20:00 15:00 - 18:00 |
| Thursday | 08:00 - 20:00 15:00 - 18:00 |
| Friday | 08:00 - 20:00 15:00 - 18:00 |
| Saturday | 08:00 - 20:00 15:00 - 18:00 |
| Sunday | 08:00 - 20:00 15:00 - 18:00 |
Westin Regina Hotel+52 998 885 0086
| Monday | 08:00 - 20:00 15:00 - 18:00 |
| Tuesday | 08:00 - 20:00 15:00 - 18:00 |
| Wednesday | 08:00 - 20:00 15:00 - 18:00 |
| Thursday | 08:00 - 20:00 15:00 - 18:00 |
| Friday | 08:00 - 20:00 15:00 - 18:00 |
| Saturday | 08:00 - 20:00 15:00 - 18:00 |
| Sunday | 08:00 - 20:00 15:00 - 18:00 |
3.6 Mediocre19 May 2019
Cons: Flexibility , knowledge, I felt that they were giving me a favor for me being there.
5.2 Okay23 Aug 2018
Be warePros: Car was clean and reliable. I had no issues with the car whatsoever.Cons: What I did have issues with was the customer service. Once they had you there if just felt like a scam to get more Money from you and the price doubled when all was said and done
2.0 Mediocre7 Apr 2018
Weren’t able to rent a car!Pros: NothingCons: I reserved a minivan for our family of 6 traveling together. When we arrived at the Thrifty counter, they told me they didn’t have a minivan for me. I said I made a reservation, he told me that since I didn’t prepay for the rental(which I didn’t know was an option) they didn’t have one for me to rent. We then had to scramble and try to find new transportation to/from the airport to our hotel. I will never rent through this website or Thrifty again
9.2 Excellent5 Mar 2018
Pros: Pick up and drop off take ages. It staff were accommodating and vehicle was great
2.0 Mediocre31 Mar 2017
Fraudulent price scamsCons: I was very upset that Kayak advertised the rental as being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.00 to the rental car company, which obviously made no sense. Absolutely infuriating to be surprised with this tremendous rate differencce, and found ourselves in a position of helplessness last minute. Would never rent again here.
10.0 Excellent27 Mar 2017
Simple and easyPros: They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance. They simply placed the $2500 hold on my card. The car ran fine and we had a great trip! We took lots of pictures when we picked the car up and had no problems with the drop off.
6.0 Good25 Mar 2017
Cons: Basically forced us to take the additional insurance at $45 per day. If declined they wanted a $3000 deposit on the car. Never had that experience elsewhere
2.0 Mediocre17 Mar 2017
You need to read the fine print.Pros: The price if it would have been the price I expected.Cons: Once I arrived at Thrifty, the price for the car was accurate, but you are required to have insurance on the rental and that raise the price another $30 per day. This was not in the reservation I saw on Kayak, or at least not that I could see. I ended up cancelling the reservation and going a different route.
2.0 Mediocre11 Mar 2017
LiePros: NothingCons: Lie, prices not as described
2.0 Mediocre8 Mar 2017
ClosedPros: Nothing! the location was closed, and I was left hanging looking for another car company.Cons: The location was closed, I had to get Eurocar to rent me at a higher price and back of the line...
Dollar![agency]()
5 Okay (44 reviews)
3 locations in Cancún
Dollar
Locations in Cancún
Blvd Kukulkan Km 8.5 Mza 49+52 998 883 0615
| Monday | 08:00 - 20:00 16:00 - 18:00 |
| Tuesday | 08:00 - 20:00 16:00 - 18:00 |
| Wednesday | 08:00 - 20:00 16:00 - 18:00 |
| Thursday | 08:00 - 20:00 16:00 - 18:00 |
| Friday | 08:00 - 20:00 16:00 - 18:00 |
| Saturday | 08:00 - 20:00 16:00 - 18:00 |
| Sunday | 08:00 - 20:00 16:00 - 18:00 |
Blvd Kukulkan Mza 43 Lote 40+52 998 881 3600
| Monday | 08:00 - 20:00 16:00 - 18:00 |
| Tuesday | 08:00 - 20:00 16:00 - 18:00 |
| Wednesday | 08:00 - 20:00 16:00 - 18:00 |
| Thursday | 08:00 - 20:00 16:00 - 18:00 |
| Friday | 08:00 - 20:00 16:00 - 18:00 |
| Saturday | 08:00 - 20:00 16:00 - 18:00 |
| Sunday | 08:00 - 20:00 16:00 - 18:00 |
Carretera Cancun-Chetumal Km 22180 0365 1111
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
3.2 Mediocre19 Mar 2020
Cons: Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak
2.0 Mediocre6 Jan 2020
Pros: Nothing, bad service. They tell lies and do not comply with reservations and pricesCons: first of all they should comply with what they offer
2.0 Mediocre5 Jan 2019
Terrible gave my car awayCons: Avoid!!!
5.6 Okay27 Dec 2018
Holy Insurance Batman!Pros: Dollar rental was a good value. I liked having unlimited miles for our roadtrip.Cons: I was surprised that insurance cost almost double what I paid for the rental. It'd be nice to know the insurance prices upfront. Huge sticker shock since my personal insurance wouldn't cover a rental outside the US. In Cancun our flight arrived late at night. I knew arriving late at night might be problematic, but Dollar had reassured me that someone would be available to help us and that they'd shuttle us from the terminal to our vehicle. Well, it was 12:30AM and I couldn't find anyone at or near the terminal to shuttle us. I called 6 times, over 30 minutes, to the number provided and it would just ring endlessly. We finally had to pay for a taxi to take us to the Dollar location about 1/2 mile from the terminal. Finally I was able to talk to someone and drive away with a vehicle at 1:30AM.
9.6 Excellent18 Jul 2017
Convenient location right by the airport terminalPros: All employees were polite and friendly and spoke emough English to explain our various options for the required Mexican car insurance. The car was clean and available more ot less immediately when we got through the check-in process. No shuttle bus required as the business is just a 1-minute walk across the street grom the airport terminal building. The prices were the lowest we found.Cons: Checkout paperwork took a lot longer than you can believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.
2.0 Mediocre1 Jul 2017
Hard NoPros: Did not rent, was not informed of $2000 deposit.Cons: Over $2,000 deposit for a $5 rental. Went with Hertz.
6.0 Good27 Apr 2017
Pros: car was a little beat upCons: It took forever to get out of the rental car pickup (1 Hour)
9.6 Excellent7 Apr 2017
ExcellentPros: Perfect
8.0 Excellent4 Apr 2017
Cons: it takes to long to get through the paperwork and drive away 40 minutes
4.0 Okay28 Mar 2017
Pros: That they were fast in and out once you got to the counterCons: The prices that they had on there kayak website was wrong... it state that the rental is $4.65 for six days.. when I got there it was 88 dollars a day 300 hold on the credit card.. I need a car to get to the hotel so i got the car for one day then I return before my trip was over they have me 388 dollars back before 24 hour...
Economy Rent a Car
Locations in Cancún
Av. Tulum SM 05 Mza 01 lte 13 local 02+52 998 253 6112
Blvd. Kukulcan Km 11.5+52 998 253 6112
Calle acceso a las bodegas Sm 301 mz 30 lote 30+52 998 253 6112
4.4 Okay8 Jul 2019
Pros: Nice people and fast service.Cons: They forced me to purchase a $250 full-coverage insurance, which was not expected and not clearly stated when I made the reservation. This meant a 50% increase on our rental budget. This needs to be made clear during the online reservation and not as a surprise when you are all ready to go on site.
2.0 Mediocre30 Apr 2019
Cons: The right reservation and a bullshit run around ending up with the rental company telling us they could drive us back to the airport after arriving in cancun, never rent with america xar rentals or economy while their trust me I go here a lot and have rented cars from other spots.
5.6 Okay1 Apr 2019
Cons: The agency's website absolutely must make clear that foreign car insurance (whether through private auto insurance or major credit card) is only valid and recognized if you have a hard copy of an original letter stating the policy coverage. I didn't, and the car rental agency forced me to buy theirs
5.6 Okay21 Mar 2019
Pros: Price I guess? Although I'm not sure if after insurance it was really any better than anywhere else.Cons: Staff asked for tips at pickup and dropoff, which I had never seen before when renting a car. Not sure if it's different at Hertz, etc. but it was annoying when in most other places you just rent a car and that's it.
2.0 Mediocre7 Jan 2019
Place is a rip offCons: They forced me to purchase insurance that was almost double in price to my actual car rental cost - $195 for the car and $320 for insurance that I did not want or need. I tried showing them proof that I have full coverage through my US insurance as well as my credit card. Even had my credit card email me/them a letter of proof - still they would not budge. Never using them ever again. Stay away
2.0 Mediocre7 Jan 2019
Why still working with them ?Pros: Car was basicCons: They force us to get their insurance with was about 600$CAD . It cost me 920$CAD instead of 320$CAD . What a shame !! I am more than upset and won’t book with them again neither KAYAK
4.8 Okay6 Jan 2019
Price was too good to be truePros: I booked a rental at the Cancun airport thru Economy (actually called America there which was confusing) because the price was much lower than other companies. I prepaid to get a special rate but was then charged an additional $250 and charged an additional $388 deposit. I argued but it didn't matter. In the end I got my deposit back but I would've rented with a more reputable company had I known that the rate was not really what was advertised.
2.0 Mediocre6 Jan 2019
Cons: they did not honor the reservation
2.8 Mediocre6 Jan 2019
Do not usePros: Car was OK.Cons: Ripoff - price quotes on internet was not price received- insisted that I obtain a bank letter in order to forgo insurance, otherwise I would have a hold on my card equal to the value of the car. Ended up paying far more than I was quoted. Location was far away from the Cancun airport, long delay for shuttle to get it, and they did not have my car available because my flight was delayed and so they gave it away to someone else. Huge line to check out cars- not prepared for crowds. Tank was 3/8 empty when I got the car- come on! I expect a refund- this was terrible.
2.0 Mediocre4 Jan 2019
Worst car rental company everPros: NothingCons: This is a fraudulent company which will find a way to charge you extra fees, insurance or some other scheme. Avoid at all costs.
Europcar![agency]()
4.2 Okay (93 reviews)
10 locations in Cancún
Europcar
Locations in Cancún
Av. Lopez Portillo+52 998 188 3778
Av.tankah Esq.av Coba Sm35 Mza1+52 988 892 5952
BLVD.KUKULCAN, Km 14.5, Lote 40-A+52 998 881 2000
Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.+52 998 885 0483
Blvd. Kukulcan Km 20, Zona Hotelera+52 998 848 7400
Blvd. Kukulcan Km13.5,zona Hotelera+52 998 885 0483
Blvd. Kukulcan, Km 5+52 998 240 3339
Boulevard Vialidad Paseo Mujeres+52 998 227 4179
Carretera Cancun - Chetumal Km 22+52 998 886 0063
Km 12.5, Blvd Kukulcan Lt18+52 998 891 4200
2.0 Mediocre2 Apr 2020
Pros: The staff was inconsistent, and I had a tiny accident, w a little kid rear ending me. Europcar insurance didn't show up till 2 hours later. Police was furious with me bc the insurance wouldn't show up, insurance guy shows up late and smelling like alcohol. He tells me the accident wasn't my fault and take it in and I wouldn't have any problems. I take the car back on the due date, and the supervisor of Europcar in Playa Del Carmen Mexico says the kid rear ending me was my fault and came out of my deductible. Very shady, very money hungry. Beware, don't believe anything these people tell you.Cons: Eurocar could be more honest and upfront with their customers. I will be leaving bad reviews about my horrific experience on google.
3.6 Mediocre28 Mar 2020
Pros: Car was reliable Great on gasCons: The price quoted through Kayak ($2 per Day) plus insurance ($65) is completely false and misleading. When I went to Europcar in Cancun they charged me another $25 a day plus another insurance policy. It was completely overpriced and I was not notified about the additional charges that we were going to be added. The insurance that I ordered through HotWire was completely pointless because Europcar made me purchase their insurance. My company and I will never book a car through Europcar and/or HotWire due to the misleading prices and additional charges.
3.6 Mediocre14 Feb 2020
Pros: Nothing at all. Nothing to like. They advertise these dishonest almost free pricing and charge you the moon in insurance . I saw everyone taking pics before of the car . Apparently it's a thing with the rental car companies to claim damage on the car. I brought it back . With absolutely no damage from me. And they showed me 2 tiny dents from the bumper on bottom. It must have been there before. They said they will go over video footage with me . Showing me leaving lot . To see if damage was there . I kept waiting and waiting and waiting, nervous to miss my flight. With them saying over and over another 5 minutes another 10 etc.... Totally delaying the process . Finally they said we will leave the contract open until we send you the video. On the plane I got my contract without video of course with damages includedCons: Umm. An honest experience. It's dishonest from when you reserve car all the way to the return
2.0 Mediocre10 Feb 2020
Pros: Nothing, the rent was a rip off. When we arrived they wanted to force us hiring a separate kind of insurance even though we had one that was bought through kayak. Then, they wanted to charge us double for the insurance than what i was advertised online. In the end, we had to rent another car at a separate company.Cons: The company refused to accept the insurance we had through kayak. If they don't accept that kind of insurance then it shouldn't be advertise.
4.0 Okay9 Feb 2020
Pros: The staff was not friendly, and the drop off was a nightmare. We got scammed when we dropped off the car, which was a long process. It ended up costing us an extra $100.00.Cons: They could be more personable, and act like they care about there costumers.
4.8 Okay1 Feb 2020
Pros: The staff was friendly.Cons: It took over 2.5 hours between arriving at Europcar to when I left with the car. The car had tons of scratches and dents. Overall a terrible experience.
4.0 Okay28 Jan 2020
Pros: Pickup from airport was good, check in was fairly easy.Cons: Hidden fine print mandatory insurance. Prices high and especially high for dealing in USD. My car was a bit banged up, needed to take lots of pics of scratches/dents. Car was near empty on fuel on pickup (around 1/4 tank full). Ended up accidentally filling it all the way up for a hefty price. No refund.
9.6 Excellent26 Jan 2020
Cons: Overall great, professional service and clean car. Reducing time at car pick up would have been nice
2.0 Mediocre1 Dec 2019
Pros: Company force you to buy additional insurance and liability. They will never accept any credit card coverage. Thus making the price of any rental higher.Cons: Price should include everything, it is another scam to feel travellers they can use their card and get the coverage which is incorrect. No rental company in Mexico accepts coverage from credit cards.
8.4 Excellent30 Nov 2019
Pros: It was efficient and quickCons: Their required insurance is outrageously expensive, like $60/day expensive. We have insurance through our credit card and had our credit card company quickly send over a letter while we were at the rental agency to allow us to waive their insurance but we still had to buy the supposedly mandatory by Mexican government 3rd party liability insurance for $16 day.
Payless![agency]()
4.2 Okay (33 reviews)
8 locations in Cancún
Payless
Locations in Cancún
Av Yaxchilan #160 Colonia Cntr
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Av. Sayil Mza 1 Lt 1-7 4a+52 998 848 0000
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulcan Km 15.6 Local 8+52 998 840 6965
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Blvd Kukulcan Km 8.5+52 998 891 5565
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulcan Lt 9 Km 9
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Blvd Kukulkan Km17 Mza53+52 998 884 4549
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Carratera Cancun Chetumal Km22+52 998 886 0252
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Paseo Kukulcan Km 10.5+52 998 246 1350
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
2.0 Mediocre3 Jan 2020
Pros: Nothing, everything was a lieCons: Saying the true
2.0 Mediocre15 Jul 2019
Hidden charges and no pick upPros: NothingCons: Our shuttle was over an hour late. When we finally got to the car rental agency they tried to demand huge fees for extra insurance and taxes that made the rental extremely higher than other agencies. We ended up renting from another company all together and cancelling our reservation and additional purchased insurance because the customer service was so terrible.
2.8 Mediocre22 May 2019
Pros: Jacked up the price as soon as we got there. Why bother getting a reservation if they're going to triple it at the gate?Cons: Everything, nothing was good and we walked to the nearest Enterprise
2.0 Mediocre28 Jan 2019
Cons: No shuttle bus in Cancun. Non responsive to phone calls. Had to rent another car on the spot.
4.4 Okay8 Jan 2019
Cons: They will charge $35/ day more for collision damage wavier and $32/ day for liability insurance. I was able to decline cdw as my credit card covers it but liability insurance was compulsory. Later I found out there are many rentals which give liability insurance for free. So check that out. Don't get Carried away by the low price. And ya they will charge 10% extra for airport rentals + 4% extra for using credit card :-\
3.6 Mediocre11 Nov 2018
DO NOT GET THE PRICELINE/KAYAK INSURANCE!Cons: The insurance you buy online does not apply to your insurance on the ground. Overall, a total headache. But the minivan was good.
8.0 Excellent21 Mar 2018
Mexico Payless RentalPros: Friendliness of staff, new and clean carCons: No one told me the car rental location was ten minutes away from airport. I had to call for someone for a shuttle to car rental place from airport. Had to wait about 20 minutes. Other than that everything was great.
2.0 Mediocre3 Jan 2018
payless sucksPros: they cancelled the reservation at the last minute.
4.0 Okay29 Dec 2017
Pros: It had 4 wheels and fit our family of 4 and bags. Nice red color and air conditioning worked.Cons: Radio didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
3.6 Mediocre8 Apr 2017
SchmeservationPros: It had 4 wheels.Cons: We reserved a 12 passenger van. They didn't have this and had to give us 2 separate vehicles and promised us they would bring us the van in the next 2 days. This didn't happen and we had to make contact again and FINALLY got the van we had reserved. Kayak quoted us $250 and the actual price was $680.
Avis![Avis]()
6.9 Good (5 reviews)
9 locations in Cancún
Avis
Locations in Cancún
Carratera Cancun Chetumal Km22+52 998 886 0221
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Carretera Federal Libre 307
| Monday | 08:00 - 20:00 15:00 - 18:00 |
| Tuesday | 08:00 - 20:00 15:00 - 18:00 |
| Wednesday | 08:00 - 20:00 15:00 - 18:00 |
| Thursday | 08:00 - 20:00 15:00 - 18:00 |
| Friday | 08:00 - 20:00 15:00 - 18:00 |
| Saturday | 08:00 - 20:00 15:00 - 18:00 |
| Sunday | 08:00 - 20:00 15:00 - 18:00 |
HTL GUESTS ONLY - Blvd Kukulcan Km 14+52 998 848 9400
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Htl Dream Sands-Blvd Kulkulcan Km 8.5+52 998 848 7600
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
La Isla Car Ctr - Blvd Kukulcan KM 12.5+52 998 176 8030
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
La Isla Mall - Blvd Kukulcan KM 12.4+52 998 883 1436
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Lote 1-03 Manzana 12+52 998 881 5333
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Playa Mujeres Rth 7 - MX+52 998 234 0300
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Secrets Playa Mujeres - RTH7 - MX+52 998 283 3600
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
2.0 Mediocre27 Mar 2019
Pros: nothingCons: The sales forced charges to me and take advantage of the fact that I didn’t understand Mexican. He lied to me saying that the phone pack and cooling bag are free and add the charges to my bill without informing me. He also gave me a car that is not full fuel and incurred charges on the fuel as well.
2.8 Mediocre15 Jan 2017
Pros: I was ripped off, they charged twice what I was quoted for, total scam.
National![agency]()
6.2 Good (26 reviews)
5 locations in Cancún
National
Locations in Cancún
Av. Tulum And Nichupte Sm 11+52 998 885 3526
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulcan 11.5 Km+52 998 881 5500
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Blvd Kukulcan Mz51 Punta+52 998 846 9606
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Blvd Kukulkan Km 12.5+52 998 176 8117
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
International Airport+52 998 881 8760
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
2.0 Mediocre1 Jan 2018
Horrible experienceCons: Our flight was delayed and they cancelled our reservation. Agent at the counter offered an alternative with another company (something nded like something under the table) for five times the cost of my original reservation. In the end we were left without a car.
10.0 Excellent30 Aug 2017
Perfect and easyPros: Even though I reluctantly paid for the extra insurance despite having coverage through the credit card, the whole experience was easy and pleasant and I can't really complain. Everyone we dealt with was exceptional.
5.6 Okay22 Aug 2017
Get ready for hidden feesPros: Easy shuttle to the car rental. Good carCons: You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.
2.0 Mediocre2 Jul 2017
Ran out of car seatsPros: Price looked good onlineCons: We arrived early in the morning only to find they were new car seats. What do you do in a foreign country with a two and four-year-old without a car seat? This place sucks.
3.2 Mediocre26 Jun 2017
Dishonest Staff NationalPros: nothing positiveCons: 1. I reserved, via Kayak.com, an “intermediate SUV or similar” for six (6) days in Cancun, Mexico for $110.08. the reservation said that it included “all taxes and fee”. 2. When I arrive I was told I had to purchase 3rd party insurance for 50 dollar a day. When I questioned the teller I determined that the legal minimum was really $26.00 per day (6*26+ 18% tax=$184.08. This more than doubled by initial reservation price. My new expected total is $294.08, wait it gets better. 3. The first SUV they checked out did not have a working seat beat. The second car they tried to put us in would not start at all. Finally the 3rd vehicle, a minivan, had working seatbelts and would start. The AC was struggling but we had to get going so we accepted it. I took pictures of the first two vehicles but by the 3rd van I was tired and forgot to take picture with my phone for later reference/proof; this will be important later. This process took 2 hours to pickup our “SUV”. This wasted daylight as I had to drive 5 hours to Merida that afternoon. 4. For Six (6) days the van was mediocre adequate for our needs. 5. I return the vehicle with a full tank of gas; I take a video of the exterior and Interior. The attendant filled out the damage assessment as “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6. I was not given a copy of the report showing “no damage” 7. I was not given a final bill. 8. They said that everything was fine and I would receive an email with the bill later. I never did. 9. My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10. I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
10.0 Excellent26 May 2017
Know about renting in mexicoPros: National was great! The sales rep was really nice and honest which is rare for a car rental place.Cons: Realize in Mexico you have to get insurance which adds to your rate. Actually US insurance companies often don't cover cars in Mexico so it's best to get full coverage. Adds like 30 per day.
8.8 Excellent19 Mar 2017
All good, except for dropoffPros: Pickup was efficient, car was great.Cons: Delay at dropoff because they couldn't find my credit card. It took awhile but the staff person was helpful.
6.4 Good2 Feb 2017
BRING PROOF OF THIRD PARTY LIABILITY COVERAGEPros: Staff was friendly.Cons: You must bring proof of third party liability coverage if you do not wish to purchase any insurance. Our 9 day rental was to cost US$46.18 through priceline. Since we did not bring proof of third party liability, we paid over US$280. This should be listed under 'important information' in the booking itinerary. Not cool.
6.4 Good13 Jan 2017
The price was 300% more than the online pricePros: Everyone was nice, the car was perfectly clean.Cons: I will never rent from National ever again. The price of the insurance (they made us buy it, saying that we HAD to take the minimum insurance by law) made the total price for 10 days to go from $195 to $650! We did not really need a car for our vacation, but I thought that for $200 I would not have to get a cab and we could do some site seeing. Next time I will just catch a cab.
2.0 Mediocre11 Jan 2017
Cancelled my reservationCons: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
E-Z Rent-A-Car
Locations in Cancún
Cancun International Airport+52 998 892 7017
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
3.2 Mediocre14 Jul 2019
Pros: Dodgy company, use mobster technique to upsell insurance. Car class not available so they offered me a lower class. A real scam.
2.0 Mediocre10 May 2019
Cons: Car was old and smelled bad insurance was very expensive
2.0 Mediocre29 Apr 2019
Cons: They gave me the wrong car that was not even close to what I picked out
2.0 Mediocre28 Apr 2019
Cons: Workers that speak English, have the car waiting and ready for you, disclose full amount to be paid with about deposit. When you call the number provided have people that can actually help, and not say... cannot find reservation. Yeah not good at all
2.0 Mediocre17 Dec 2018
Cons: I rented the car by internet to pick it up at Cancun airport and I received a call the day before my flight and I explained him that my scheduled flight is for Thursday and I was supposed to pick up the car Friday then he told me to pick up the car at “flamingo plaza” in Cancun instead airport at 12:00 I was there and the person in charge told me that he didn't have my contract don’t even in the system after a few minutes dealing with that he found that my car was placed in somewhere place I paid a taxi round trip to look for it. At the spot that I pick up the car supposed to be a suburban, Tahoe or Yukon we got a journey.
3.2 Mediocre9 Dec 2018
Asked us for a $30k deposit for a used Grand Caravan....LOL. ClownsCons: Ya, you read that right, $30k deposit. Not in midst of arguing about something else but as part of a welcome, here is your car and this is the deposit requirement. They also require about $100 per day in local insurance. These guys are clowns. Cars looked old and beat up. Location is 4 to 6 miles away from airport, down some industrial road. Good luck trying to get a taxi to take you elsewhere. No taxis and no phone number to call for a taxi. Also, no one answers at EZ cust service. Getting trapped is an understatement. Stay away from EZ. Go with a reputable company like Enterprise, Avis, National, etc.
3.2 Mediocre7 Dec 2018
Not recommendedCons: The insurance is obligatory and very expensive, it changes the price of the car completely
6.4 Good21 Nov 2018
Pros: good priceCons: I have ordered Chevrolet Tahoe or similar and I got just Jeep Wrangler what is way smaller and I have huge problem to fit all our luggage into car....
6.4 Good16 Nov 2018
Cons: Had to do a $10,000 deposit for the car because I had my own insurance. That's just too much and maxed out my credit card. This is not 5 minutes from airport like advertised. Consider 15 minutes transportation from airport to pick up location. Car provided was old. Mosquitoes were eating us alive at pick up location. By the way, pick up location is very sketchy.
2.8 Mediocre6 Nov 2018
Pros: Open 24 x 7Cons: In Cancún the service is provided by AMERICA car rental. Coordinating the pickup was difficult, we lost about an hour waiting and arranging, the guy on the phone was a little bit rude. After we were brought to the office, we had to wait another hour because they had more customers in the line. They try to force you to take their insurance by putting a deposit of $7000 for a compact car if you want to use your own insurance. I booked a Dodge Avenger and they offered a VM Gol and I was told it was one of the newest cars: it was a lie. The car had scratches everywhere, it was dirty with stains on the roof, broken pieces, seat couldn't be adjusted and had noises while driving.
MEXRENTACAR ![MEXRENTACAR]()
4 Okay (3 reviews)
1 location in Cancún
MEXRENTACAR
Locations in Cancún
Aeropuerto Intl. de Cancún+52 334 170 8243
2.0 Mediocre22 Mar 2020
Pros: Yes Friendly staffCons: Poor service, false claims online. Big waist of time.
8.0 Excellent6 Jan 2020
Pros: The car was goodCons: Faster process of registration
2.0 Mediocre11 Dec 2019
Cons: Once I got there they gave a presentation to purchase mandatory insurance which I ultimately declined because it cost more than a car rental in the U.S. It felt like it really wasted my time and was an overall disappointment.
Hertz
Locations in Cancún
Av Leyes De Reforma0180 0709 5000
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Av.xcaret Lt2 Mz2 Smz 21
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Avenue Yaxchilan#270180 0709 5000
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Blvd Costa Mujeres0180 0709 5000
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulcan Km 12.5+52 999 911 8040
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulcan Km 3.50180 0409 5000
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd Kukulkan Km 12+52 998 176 8077
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Blvd.kukulcan Km 8.5 Zona+52 998 883 0573
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Carretera Federal 307
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Intl Airport Of Cancun+52 999 911 8040
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Plaza Flamingo Local 1220180 0709 5010
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
6.0 Good16 Mar 2020
Cons: Wait time at pick up location excessively long
2.0 Mediocre1 Jan 2020
Cons: Received a text saying that my car was ready, when I got there not only was it not ready but it was not even there. they wanted more than double for any car they had left. Walked out cursing. Do not trust these scam artists.
2.0 Mediocre28 Dec 2019
Pros: Nothing! No car was available even though had confirmation.Cons: Hmmm... A car
2.0 Mediocre8 Jan 2019
Cons: When I went to pick up the car, the associate at the desk said that my reservation didn't exist, even though I showed him the confirmation email. He then said the only vehicle he had on-site was a stick-shift, and that to retrieve the car I rented online I would have to pay ~$500 and take a shuttle to a different rental car facility instead of the airport. I ended up having to take a bus to reach my destination, and then had to use bikes, taxis, and buses during the course of the trip instead of a vehicle.
4.4 Okay27 Mar 2018
Surprising 19% location fee!Cons: Location charged 19% "location fee" which was never communicated during booking. Very intransparent
2.0 Mediocre2 Jan 2018
Never got the carCons: Location was a small stall in downtown. I was an hour late in reaching and the guy told me that we didn't save your car for you. Only thing available now are expensive cars which are $300 per day. My 4 day rental was $150 total.
8.8 Excellent15 Aug 2017
Pros: pick up was easy and straightforward, care was in good-condition it was expensive, but we had done research before and new extra charges were comingCons: drop-off was slow with a long line; stressful when trying to make a plane!
8.0 Excellent11 Jul 2017
Pros: The car was greatCons: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
4.4 Okay20 Mar 2017
Cons: Surprised me with a mandatory insurance policy that more than doubled the price of the rental.
6.0 Good25 Feb 2017
Cons: Many extra costs, more than $150 above quote
Firefly![Firefly]()
3.7 Mediocre (16 reviews)
2 locations in Cancún
Firefly
Locations in Cancún
Blvd Kukulcan Km 8.50180 0709 5010
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Carre. Cancun-chetumal, Km 220180 0709 5000
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
2.0 Mediocre3 Jan 2020
Cons: Overbooked. Never had the car. Deflected any responsibility.
10.0 Excellent5 Mar 2019
Pros: YesCons: Have the insurance included in the purchase of vehicle rental
4.8 Okay24 Jan 2019
Cons: Everything is a scam at Firefly. Was forced to pay more because they claimed two different credit cards wouldn't work for the deposit.
2.0 Mediocre5 Jan 2019
They canceled my reservationPros: Nothing they did not respect my reservationCons: My plane was delayed for 2 hours and they only hold the car for 1 hour. So when I arrived they did not have any available cars and I have to find another transportation. It was not nice since we have a 5 year old
8.0 Excellent31 Dec 2018
Incomplete information when renting onlineCons: I wish the overall rental price including the add on insurance costs were available up front rather than based on last minute negotiations at the rental counter. This would help a potential renter be a better informed customer.
2.4 Mediocre18 Nov 2018
Cons: insurance SCAM, after 2h of arguing i paid more than double what we originally agreed on, Fire fly it's a scam please remove from your website
2.0 Mediocre21 Oct 2018
Total scamCons: The staff tried to charge me an outrageous amount of money for insurance, even though I told them that my credit card covers total lost. I was very disappointed and end up not renting the car here, so I went back to the airport with my wife, two children and parents and tons of luggage. At the airport we were not allow to go in where all the car rental companies are. It was a very stressful moment. At the end airport security allow me to speak with one company representative of my choosing. I asked to speak with someone from AVIS and end up renting car here at a price a bit more than fire fly but no charge for insurance.
2.0 Mediocre19 Feb 2017
They decide 2 hours before our arrival to cancel oCons: The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car. This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam
8.4 Excellent17 Jan 2017
Pros: Staff were friendly, accamodating and willing to negotiate price due to misunderstanding regarding credit card coverage of damage insurance - ended up giving us a good deal. Car was great. Overall a good value.Cons: Additional costs such as airport fee and taxes not advertized and not clear. Not sure if this is something Kayak should post or company needed to reveal. Check out insurance options and how your credit card may cover. (note they said need to put of collateral equal to value of vehicle to get credit card coverage - credit card company to re-imburse you later)
2.0 Mediocre11 Jan 2017
this was a a mess!!Cons: they didn't approve the prepaid insurance that I paid. They force me to get their own insurance.. which was 3 times higher than the one I already paid.. There was no option to cancel since there were no more cars and no more companies (it was Dec 30th!!)... so the only option was to buy their own insurance.. which was frustrated and get me really mad
Ace![agency]()
3.6 Mediocre (13 reviews)
1 location in Cancún
Ace
Locations in Cancún
Carretera Cancun Chetumal Km22+52 334 170 8243
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre27 Dec 2019
Cons: Have a car for the customer. I booked a car online and when I got to rental I was told there were no cars available for me. So I have never even renter from Ace Car Rental and expecting to receive a full refund.
3.6 Mediocre16 Aug 2019
Pros: Nothing.Cons: I paid a price online that was an set amount per day, but it turns out that was only a reservation fee that didn’t even mean anything because there was no reservation. Once there, we waited in like for 30 min just for a rep to start from scratch and then charge us way more, plus a $2500 deosit!
5.6 Okay23 Oct 2018
Watch out for hidden insurance costs in Cancun!Pros: Quality of the car was good.Cons: The price online was approx. $56 for the three days but when I got to the counter they told me that insurance was $50 per day so I ended up paying 3 times for insurance and had no clue!
4.8 Okay19 Aug 2017
Be ready for the unexpectedPros: After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.Cons: Always check with your home insurance before renting in Mexico. The car was cheap to rent at 178.00 but mandatory liability added at $29 a day with $800 on hold on your credit card or $59 per day full coverage with a $200 hold on your card. Ended up paying $733 for entire trip. In Cancun there is no booth at the airport. Ace shares a space with Fox Car Rentals. Called them but they never sent a van. We finally walked our luggage across the street from the airport to find their office. The RAVs we rented were not coming until nightime. They only had one RAV in their inventory so they offered us the new Optimas. Every step was a long wait. The best part was the reliability of the car and returning it was quick. They did return us to the airport. Warning: If you get a traffic ticket in Mexico, police remove the license plate until you pay and show proof. You cannot return the car without its plates. Do not rent a car without plates as many policemen will stop you and demand a bribe. We met other tourists with this problem. We were targeted by police in Campeche because the car was a rental and we were foreigners. They nearly confiscated my brother's license and asked for a bribe of $108 which we paid.
6.0 Good3 Aug 2017
Cons: Upfront cost of a required insurance was not disclosed. We found out after the fact that we had to buy 700.00 worth of insurance
2.0 Mediocre18 Jun 2017
Tried to Scam Me... DO NOT RENT AT ACEPros: Nothing... they are lying cheats... DO NOT Rent From ACE.Cons: Reserved with Months in Advance at a price of U$16 per day for a 2 week rental. Due to plane delays, the shit-show in customs and then NO ACE stand or person in the airport... finally made it to their Office 1:30- 2 hours behind schedule. The slimeball at the counter told me they no longer had my reservation... that they would make a new one and the new price would be U$60 per day with No Insurance Coverage or U$75 per day with full coverage. Decided to go to Hertz.... same day no reservation and full coverage, same car class U$45 per day. Clearly a scam at ACE
2.0 Mediocre16 Apr 2017
Worst car rental everCons: Person we extremely rude and lied about the cars available. Tried to get me to spend an extra $500 for the week to get the car I ordered. Plus the car needed air in the tires and none of the windows worked.
2.0 Mediocre6 Jan 2017
Shady Business Run by Shady PeoplePros: NothingCons: This company lied to us about price and availability of cars. They canceled our reservation after we stepped out of the office to talk on the phone and then when we went in to reclaim they said they had no more vehicles. Poor company, AVOID AVOID. They are associated with FOX Rental Car in Mexico.
2.0 Mediocre25 Sep 2016
Upsold us a broken navigation systemCons: Bad customer service. No refund when complained about the broken navigation system. Bad customer service. Feel ripped off. Shady company.
3.2 Mediocre30 Dec 2015
Terrible experience in CancunPros: Price was attractiveCons: The 7-seater that we had booked in Cancun was unavailable when we got to the car rental and we were offer instead an...11-seater bus that neither my wife not I could drive confidently given the size. We were told that a Chevy Suburban might be available "in a couple of hours" but the car had not yet been returned by previous client. This failed to instill much confidence and we asked our booking to be cancelled. We hope that ACE will return the c.$800 that we paid for the failed rental as they failed to honor their part of the contract. At this stage, we will not recommend ACE to any one considering that on top of the money already paid we had to add some insurance (despite our credit card insurance blanket) which would have made the cost comparable to what we paid at Hertz.
Sixt![Sixt]()
2 Mediocre (2 reviews)
1 location in Cancún
Sixt
Locations in Cancún
Carretera Federal 307 Km 17+52 998 886 2427
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
2.0 Mediocre8 Jan 2017
Awful!!Cons: Arrived in Cancun with my pre-paid reservation in hand ... and the Sixt manager told me they would not be able to honor my reservation ... no cars. completely stranded my family at Cancun airport! Never rent from Sixt.
Sunnycars![Sunnycars]()
13 locations in Cancún
Sunnycars
Locations in Cancún
Av. Lopez Portillo
Av. Tankah Esq. Av. Coba SM35 MZA1
Av. Xcaret Lote 2 Col. Centro
Blvd Kukulcan KM 13 Local 33-A
Blvd Kukulcan km 8.5
Blvd. Kukulcan KM 12.5
Blvd. Kukulkan KM 13,5
Blvd. Kukulkan/Zona Htelera km 9,5
Blvd.Kukulcan, Km 14.5
Carretera Cancun - Chetumal KM 22
Carretera a Punta Sam km 5.2
International arrivals & charter arrivals
Lot 4 / Zona Aeroporto
Recent reviews
keddy by Europcar![keddy by Europcar]()
6 locations in Cancún
keddy by Europcar
Locations in Cancún
Av. López Portillo, Mza. 7 Lt. 5
Av.Tankah Esq.Av Coba Sm35 Mza1- Lote 3 Col.Centro
Blvd. Kukulcan Km 13.5, Zona Hotelera
Carretera Cancun - Chetumal Km 22- Col.Aeropuerto Internacional
Carretera Cancun - Tulum Km 45- Riviera Maya,Solidaridad
Super Manzana 0 Zona Hotelera Manza- Na 9 Lotte10 Hacienda Estefania
Recent reviews
Adocar Rental![Adocar Rental]()
4 locations in Cancún
Adocar Rental
Locations in Cancún
Av. Tulum lote 19+52 998 849 4233
Blvd Kukulcan km 3.5 Hotel Zone Cancun Qroo, Cancun
Cancun Airport
Cancun Downtown Ave. Uxmal sm 23 mz 21 Antes de calle laure+52 998 849 4233
Recent reviews
America Car Rental![America Car Rental]()
4 locations in Cancún
America Car Rental
Locations in Cancún
Av. Tulum SM 05 Mza 01 Lte 13 Local 02+52 998 886 2025
Blvd. Kukulcan, Km. 11.5 Loc. 101-B+52 998 883 0160
Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1+52 998 253 6100
Zona Hotelera Mz 48 Lote 8 Km 9, Cancun Q. Roo+52 998 217 6396
Recent reviews
GREEN MOTION ![GREEN MOTION]()
4 locations in Cancún
GREEN MOTION
Locations in Cancún
Av. Tulum y Claveles No. 1 MZ.5+52 998 449 9841
Blvd. Kukulcan Km. 9 Mz. 48 Lt. 8-1
Cancun airport+52 (998) 889 98 41
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Hotel Four Points Sheraton
Recent reviews
City Car Rental![City Car Rental]()
3 locations in Cancún
City Car Rental
Locations in Cancún
Av Uxmal+52 998 980 0766
Bld Kukulkán+52 998 980 0766
Blv Luis Donaldo Colosio+52 998 980 0766
Recent reviews
NU Car![NU Car]()
3 locations in Cancún
NU Car
Locations in Cancún
Av. Tulum SM 05, Mza 01, Lte 13, Location 2+52 998 253 6121
| Monday | 07:30 - 19:00 |
| Tuesday | 07:30 - 19:00 |
| Wednesday | 07:30 - 19:00 |
| Thursday | 07:30 - 19:00 |
| Friday | 07:30 - 19:00 |
| Saturday | 07:30 - 19:00 |
| Sunday | 07:30 - 19:00 |
Luis Donaldo Colosio Km 12.5+52 998 882 2925
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Parque Logistico SMZA 301. LT 8. MZA 8 BODEGA 33-A+52 998 886 3145
Recent reviews
Blueway![Blueway]()
2 locations in Cancún
Blueway
Locations in Cancún
Av. Tulum 231, Sm 20, Mz 9, Lote 43529988846955
Carretera Cancun-Aeropuerto, Sm 301, Mz 11, L 11 01529988862950
Recent reviews
Fox![Fox]()
2 locations in Cancún
Fox
Locations in Cancún
Av. Tankah Esq. Av. Coba, Sm 35, Mz. 1+52 323 593 7486
Blvd. Kukulcan Km 13.5, Zona Hotelera+52 323 593 7486
Recent reviews
Unlimited Car Rental![Unlimited Car Rental]()
2 locations in Cancún
Unlimited Car Rental
Locations in Cancún
Central de Abastos Local 421-422+52 998 886 2912
Plaza Mayafair+52 998 886 2912
Recent reviews
ACO Rent A Car![ACO Rent A Car]()
1 location in Cancún
ACO Rent A Car
Locations in Cancún
Sm201 Centro Logistico APQ+52 998 849 4233
Recent reviews
Arrent Car Rental![Arrent Car Rental]()
1 location in Cancún
Arrent Car Rental
Locations in Cancún
Carretera Cancun Chetumal+52 998 886 3077
Recent reviews
Goldcar Rental SP![Goldcar Rental SP]()
1 location in Cancún
Goldcar Rental SP
Locations in Cancún
Aeropuerto de Cancún+52 333 122 4758
Recent reviews
Infinity Car Rental![Infinity Car Rental]()
1 location in Cancún
Infinity Car Rental
Locations in Cancún
CRT Cancun Aeropuerto, SM 301 Mza 8 Lte 8 Bodega 33-A+52 998 886 3145
Recent reviews
Pop Car Rental![Pop Car Rental]()
1 location in Cancún
Pop Car Rental
Locations in Cancún
Boulevard Luis Donaldo Colosio, Cancún, Q.R., Mexico+52 998 887 3176
Recent reviews
Priceless![Priceless]()
1 location in Cancún
Priceless
Locations in Cancún
Carretera Cancun-Aeropuerto+52 998 849 4233
Recent reviews
Rhodium![Rhodium]()
1 location in Cancún
Rhodium
Locations in Cancún
Zona de Arrendadoras EN, Centro de instalaciones Fox, Benito Juárez, Cancun, Q Roo, CP , MEXICO+52 333 122 4758
Recent reviews
Right Cars![Right Cars]()
1 location in Cancún
Right Cars
Locations in Cancún
Cancun Airport
Recent reviews
U-Save![U-Save]()
1 location in Cancún
U-Save
Locations in Cancún
Blvd Luis Donaldo Colosio KM 15 Carr.
Recent reviews
713 travellers who rented a car in Cancún gave the car agency they used an average rating of 4.9
Car rental locations in or near Cancún
Good to know
Most popular agency | Economy Rent a Car |
|---|---|
Most popular car type | Economy |
Average price | $6/day |
Good deal | $5/day |
When to book a rental car in Cancún
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Cancún
- Whether exploring the beach, the nature reserve north of Cancún, or the city itself, a hire car can make all your trips easy and convenient. Whether vacationing with your family or on a business trip, make the most out of your time in Cancún and explore everything the city has to offer.
- Located within Cancún International Airport, renting a car at the hire center is very easy. With big companies like Hertz, Thrifty, or Budget, there will certainly be the right car for you. Shuttle buses bring you from the terminals to the car hire center.
- When driving through Cancún, make sure to pay extra attention when you are around public transport, as they are known to have their own street rules and may not adhere to what is actually permitted. Speed bumps are also a regular sight in Cancún, so make sure to take it a bit slow.
- Cancún’s roads can clog up during rush hours, so it is advisable to avoid them if possible. Between 7 and 9 AM and 5 and 7 PM, congestion regularly hits the roads due to the many commuters, and drivers should always plan at least 30 minutes ahead when going to a destination -- and more than 2 hours when going to the airport.
- 25% of our users found rental cars in Cancún for $5 or less
FAQs about renting a car in Cancún
One car rental company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Hertz
On average a rental car in Cancún costs $6 per day.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type in Cancún.
In the past 72 hours, the cheapest rental cars were found at Firefly ($16/day), Thrifty ($20/day) and MEXRENTACAR ($23/day).
Based on ratings and reviews from real users on KAYAK, the best car rental company in Cancún is Enterprise (6.6, 97 reviews).
Car hire companies onsite at Cancun airport include Economy Rent a Car, E-Z Rent-A-Car and Hertz.
Car hire companies that offer shuttle or pick-up services from Cancun airport to off-airport locations include Economy Rent a Car, E-Z Rent-A-Car and Hertz.
In the last 72 hours the cheapest hire car price was found at Firefly Carre. Cancun-chetumal, Km 22 77500 (5 kilometres from the city centre).
Take a look at our extensive car rental location map to find the best rental cars near you.
A Economy car rental in Cancún costs $11 per day, on average.
A Standard car rental in Cancún costs $25 per day, on average.
A Full-size car rental in Cancún costs $28 per day, on average.
In Cancún, cars are most frequently rented at E-Z Rent-A-Car Cancun International Airport (14 km from city centre ).
On average a rental car in Cancún costs $39 per week ($6 per day).
On average a rental car in Cancún costs $168 per month ($6 per day).
What type of car is recommended for driving in Cancún?Your best option is a plain economy car, as they fit into all parking lots, can cruise through the city without taking up too much space, and are less likely to get stolen compared to a luxury BMW or Mercedes. In Mexico, car theft or damage is still fairly common, so also make sure to get insurance with your hire car. Good traction is also something you want to have in your hire car, as road conditions can be challenging in some parts.
Always check the speed limit signs, but general regulations allow between 30 and 70 kph in residential areas (18 to 43 mph), 90 kph in rural, non-residential areas (56 mph) and up to 110 kph on freeways (68 mph).
The average price for a refill in Cancún is approximately 21 Pesos (around $1.04 per liter). Look out for scams at petrol stations and always ask for receipts for transactions, especially when paying with credit card.
It is advisable to opt for a hotel with parking included if you are traveling with a hire car, as it will provide a safe parking space. Otherwise, there are public parking lots like the free Playa Caracol, the Estacionamiento, or Playa las Perlas. Public street parking is also available but is limited in the hotel zone, and this designated area is known to be on the safe side.