San Antonio hotels near Spanish Governor's Palace
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A stay at Hotel Valencia Riverwalk places you in the heart of San Antonio, steps from River Walk and San Antonio Majestic Theater. Featured amenities include a business center, limo/town car service, and express check-out.
Overall 9.1 Excellent
Based on 416 reviews
All reviews
- All reviews
Okay
4.2
Good
6.8
Pros: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Excellent
10.0
Pros: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.
Mediocre
3.7
Pros: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.
Excellent
10.0
Pros: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.
Excellent
10.0
Pros: Location was great
Excellent
10.0
Pros: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service
Okay
5.7
Pros: Bed was comfortable
Excellent
10.0
Pros: large rooms with a lot of amenities
friendly, helpful staff
Excellent
10.0
Pros: The location, the staff, the great breakfast, and comfy room
Excellent
10.0
Pros: The staff and the place are great !
Excellent
9.7
Pros: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.
Good
6.0
Excellent
8.0
Pros: service staff are very courteous, great location, nice dinning, clean, complimentary internet
Details
Reviews
Overall 9.1 Excellent
Based on 416 reviews
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.2
Staff
9.3
Value for money
8.6
4.2 Okay
Pros:
Cons: The construction limited the entrance to a single, slow, temporary, small elevator to the check-in counter on the second story. Hotel services were limited to a makeshift bar and restaurant.
6.8 Good
Pros: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Cons: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
10.0 Excellent
Pros: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.
Cons:
3.7 Mediocre
Pros: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.
Cons:
10.0 Excellent
Pros: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.
Cons:
10.0 Excellent
Pros: Location was great
Cons: Kind of dark interior needs brightening.
10.0 Excellent
Pros: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service
Cons:
5.7 Okay
Pros: Bed was comfortable
Cons: Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners.
Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them.
If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part.
Most rooms the city view is the windows of the next building.
10.0 Excellent
Pros: large rooms with a lot of amenities
friendly, helpful staff
Cons:
10.0 Excellent
Pros: The location, the staff, the great breakfast, and comfy room
Cons: Nothing
10.0 Excellent
Pros: The staff and the place are great !
Cons:
9.7 Excellent
Pros: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.
Cons: Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.
6.0 Good
Pros:
Cons: late at night we received a notice at 11am water would be cut off, so it hurried our stay at the hotel.
8.0 Excellent
Pros: service staff are very courteous, great location, nice dinning, clean, complimentary internet
Cons: small customer loading zone
A stay at Hotel Valencia Riverwalk places you in the heart of San Antonio, steps from River Walk and San Antonio Majestic Theater. Featured amenities include a business center, limo/town car service, and express check-out.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.0 Excellent
Based on 2,433 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Breakfast was delicious, drinks were perfect, bed was comfy.
Excellent
10.0
Pros: It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.
Excellent
10.0
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,
Excellent
10.0
Pros: Excellent hotel near the heart of the riverwalk.
Excellent
9.6
Pros: Great breakfast, lovely bathroom, comfortable beds.
Okay
5.4
Pros: Enjoyed the kickback and proximity to riverwalk.
Excellent
9.1
Pros: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.
Details
Reviews
Overall 9.0 Excellent
Based on 2,433 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.2
Value for money
8.6
9.7 Excellent
Pros: Breakfast was delicious, drinks were perfect, bed was comfy.
Cons: Need better pillows. Firm ones.
10.0 Excellent
Pros: It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.
Cons:
10.0 Excellent
Pros:
Cons: Only valet parking. Inconvenient for us
8.0 Excellent
Pros: Location
Cons: Elevator use was impossible, walked down stairs from 15th floor with luggage.
10.0 Excellent
Pros: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,
Cons: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.
10.0 Excellent
Pros: Excellent hotel near the heart of the riverwalk.
Cons:
9.6 Excellent
Pros: Great breakfast, lovely bathroom, comfortable beds.
Cons: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
5.4 Okay
Pros: Enjoyed the kickback and proximity to riverwalk.
Cons: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
9.1 Excellent
Pros: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.
Cons: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.0 Excellent
Based on 725 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Everything was wonderful from the staff, bed, food and being directly on the Riverwalk!!
Excellent
10.0
Pros: The close proximity to our daughter’s apartment.
Excellent
10.0
Pros: Staff is excellent. Justin was extremely helpful to me and family. We arrived after midnight tired and hungry. He assigned our room ASAP and took excellent care of us. We were no longer thirsty nor hungry. The hotel manager is very friendly and easy to communicate with. The kitchen staff is extremely accommodating. My daughter enjoy the breakfast. Kick back, housekeeping, & security thumbs up.
Details
Reviews
Overall 9.0 Excellent
Based on 725 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
8.9
Staff
9.4
Value for money
8.4
10.0 Excellent
Pros: Everything was wonderful from the staff, bed, food and being directly on the Riverwalk!!
Cons: Nothing!!
10.0 Excellent
Pros: The close proximity to our daughter’s apartment.
Cons:
10.0 Excellent
Pros: Staff is excellent. Justin was extremely helpful to me and family. We arrived after midnight tired and hungry. He assigned our room ASAP and took excellent care of us. We were no longer thirsty nor hungry. The hotel manager is very friendly and easy to communicate with. The kitchen staff is extremely accommodating. My daughter enjoy the breakfast. Kick back, housekeeping, & security thumbs up.
Cons:
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Situated in the heart of downtown, overlooking Travis Park, our AAA Four Diamond hotel offers unparalleled access to trendy restaurants and historic landmarks of San Antonio, Texas. Visit The Alamo for a glimpse of Texas' past or wander the idyllic waterfront promenade of the Riverwalk. Opened in 1909 and designated as a national historic site, The St. Anthony, a Luxury Collection Hotel, San Antonio embodies old-world splendor with Italian marble and Corinthian columns throughout the building. During your stay, rotate between the hotel's five upscale restaurants, including the vibrant Cabana Bar located by our rooftop infinity pool. Attend treasured occurrences like wedding receptions and corporate retreats in our 13 event rooms, which have hosted global politicians, royals and celebrities. Step inside our vintage-inspired rooms for modern features like pillowtop beds and free Wi-Fi, existing alongside black marble tubs and green velvet seating. Experience historic San Antonio amid luxury at The St. Anthony.
Overall 9.0 Excellent
Based on 169 reviews
All reviews
- All reviews
Excellent
10.0
Pros: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol
Excellent
9.7
Pros: Hotel had large rooms very clean.
Staff was very helpful and friendly
Okay
5.3
Pros: location is great, staff was friendly
Excellent
8.3
Pros: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.
Excellent
9.4
Excellent
8.6
Pros: The staff was great. Food was good. Great location
Excellent
10.0
Pros: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.
Excellent
10.0
Pros: Beautiful chic hotel with friendly eager to please staff
Excellent
10.0
Pros: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!
Excellent
9.7
Pros: The pool was beautiful...staff very friendly and helpful
Okay
4.6
Pros: Location
Okay
4.0
Pros: The only thing we did like was the fact that it might be haunted.
Okay
4.3
Pros: Bed was confortable
Okay
4.6
Pros: The Lobby was amazing and so was the location!
Good
6.4
Pros: Got upgraded into a suite.
Good
6.0
Pros: Joe was a good porter and bell hop. the lobby was delightful
Excellent
8.0
Pros: What we as a family enjoyed the most was he entire atmosphere and classical setting, also, It's very pleasurable to be treated so nicely.
Excellent
8.0
Pros: $self.pros
Okay
5.6
Pros: Please write at least 15 words great location. Excellent valet service.big rooms with two bathrooms staff very accomodating and friendly.
Good
6.8
Pros: The beds were very comfortable.
Good
7.2
Pros: The staff wass really nice and friendly. I loved the convenience it was easy access to the river walk and the alamo
Details
Reviews
Overall 9.0 Excellent
Based on 169 reviews
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.1
Value for money
8.2
10.0 Excellent
Pros: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol
Cons:
9.7 Excellent
Pros: Hotel had large rooms very clean.
Staff was very helpful and friendly
Cons:
5.3 Okay
Pros: location is great, staff was friendly
Cons: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.
8.3 Excellent
Pros: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.
Cons: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.
9.4 Excellent
Pros:
Cons: Air conditioner in the room would not cool below 74 degrees. Too warm to sleep comfortably.
8.6 Excellent
Pros: The staff was great. Food was good. Great location
Cons: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.
10.0 Excellent
Pros: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.
Cons: Shame about the construction, but that is a fact of life re hotel lifecycle.
10.0 Excellent
Pros: Beautiful chic hotel with friendly eager to please staff
Cons:
10.0 Excellent
Pros: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!
Cons:
9.7 Excellent
Pros: The pool was beautiful...staff very friendly and helpful
Cons: Cant think if anything
4.6 Okay
Pros: Location
Cons: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.
4.0 Okay
Pros: The only thing we did like was the fact that it might be haunted.
Cons: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.
4.3 Okay
Pros: Bed was confortable
Cons: had to ask for toilet paper, the bathroom had mold in tub and sink faucette, the shelf above sink was dirty, the floor in living area was filthy, ice machine didn't work, short in cable - channels went off and on randomly. paid $25 plus tip for each night for parking, girl was very rude and not in the least helpful or interested in my complaints at check out. was not charged promised rate and they refuse to fix.
4.6 Okay
Pros: The Lobby was amazing and so was the location!
Cons: The room was much smaller than advertised on website and lacked basic amenities of a 4 star hotel...
6.4 Good
Pros: Got upgraded into a suite.
Cons: Unfortunately we needed two beds as we have young kids and the suites only have a king bed and a sofa bed. The kids got the king!!
6.0 Good
Pros: Joe was a good porter and bell hop. the lobby was delightful
Cons: the room was too small. the cold water had no pressure. the bed squeaked. at check-in time the room was not ready
8.0 Excellent
Pros: What we as a family enjoyed the most was he entire atmosphere and classical setting, also, It's very pleasurable to be treated so nicely.
Cons:
8.0 Excellent
Cons: The bathroom kept sticking. Locked in twice.
5.6 Okay
Pros: Please write at least 15 words great location. Excellent valet service.big rooms with two bathrooms staff very accomodating and friendly.
Cons: Plumbing system load and old.
6.8 Good
Pros: The beds were very comfortable.
Cons: I so love Pete's Pub. With it moved into the lobby, it's just not the same. Spent many of hours in the pub; however, just had one drink and left during our stay.
7.2 Good
Pros: The staff wass really nice and friendly. I loved the convenience it was easy access to the river walk and the alamo
Cons: Paid parking
Situated in the heart of downtown, overlooking Travis Park, our AAA Four Diamond hotel offers unparalleled access to trendy restaurants and historic landmarks of San Antonio, Texas. Visit The Alamo for a glimpse of Texas' past or wander the idyllic waterfront promenade of the Riverwalk. Opened in 1909 and designated as a national historic site, The St. Anthony, a Luxury Collection Hotel, San Antonio embodies old-world splendor with Italian marble and Corinthian columns throughout the building. During your stay, rotate between the hotel's five upscale restaurants, including the vibrant Cabana Bar located by our rooftop infinity pool. Attend treasured occurrences like wedding receptions and corporate retreats in our 13 event rooms, which have hosted global politicians, royals and celebrities. Step inside our vintage-inspired rooms for modern features like pillowtop beds and free Wi-Fi, existing alongside black marble tubs and green velvet seating. Experience historic San Antonio amid luxury at The St. Anthony.
Golf
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. We also offer Starbucks in our lobby-level Coffee Cupboard.
Overall 8.9 Excellent
Based on 1,289 reviews
All reviews
- All reviews
Excellent
8.2
Good
7.4
Okay
5.1
Excellent
10.0
Pros: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Excellent
8.0
Good
6.0
Pros: Staff, service, room, and the hospitality was awesome.
Excellent
10.0
Pros: Great location, very nice and clean. Great customer service.
Excellent
9.7
Pros: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Mediocre
3.4
Pros: Nothing
Good
7.4
Excellent
8.5
Pros: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Okay
5.3
Pros: The river walk
Good
6.7
Pros: Friendly, helpful and warm staff. Location is excellent, right smack at the river walk. Within walking distance to all main attractions in the city
Okay
5.7
Pros: Nice room right on the riverwalk
Good
7.3
Pros: Staff very helpful, assisted in getting my husband a golf tee time, friendly, patient, good suggestions for things to do, and places to get services.
Good
6.7
Pros: Great position
Good
6.0
Pros: My room location was awesome. The view I had for the firework show during New Years Eve was even better.
Okay
5.6
Pros: $self.pros
Details
Reviews
Overall 8.9 Excellent
Based on 1,289 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
8.9
Staff
9.0
Value for money
8.1
8.2 Excellent
Pros:
Cons: Convention facility is dated
7.4 Good
Pros:
Cons: I got an upgrade to another room and it was awesome there on out
5.1 Okay
Pros:
Cons: No free wifi
10.0 Excellent
Pros: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Cons:
8.0 Excellent
Pros:
Cons: The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
6.0 Good
Pros: Staff, service, room, and the hospitality was awesome.
Cons:
10.0 Excellent
Pros: Great location, very nice and clean. Great customer service.
Cons: No parking
9.7 Excellent
Pros: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Cons: Parking was too expensive.
3.4 Mediocre
Pros: Nothing
Cons: Service
7.4 Good
Pros:
Cons: Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
8.5 Excellent
Pros: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Cons: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
5.3 Okay
Pros: The river walk
Cons: A little expensive for the small room
6.7 Good
Pros: Friendly, helpful and warm staff. Location is excellent, right smack at the river walk. Within walking distance to all main attractions in the city
Cons:
5.7 Okay
Pros: Nice room right on the riverwalk
Cons: parking was a big issue and expensive
7.3 Good
Pros: Staff very helpful, assisted in getting my husband a golf tee time, friendly, patient, good suggestions for things to do, and places to get services.
Cons: Would have liked spa services available at the hotel.
6.7 Good
Pros: Great position
Cons:
6.0 Good
Pros: My room location was awesome. The view I had for the firework show during New Years Eve was even better.
Cons: I live and work in the UAE (Dubai). We have some of the best and most world class hotels that anyone can offer. With that said,....my first stop when I landed last week was the Palacio Del Rio. I put my bags on top of the dresser and when I pulled them off,..I found a lot of dust on top of the dresser. I did not make a fuss about it,..but I do know that the places I stay around the globe will not tolerate such a thing. Other than that,..the staff there was extremely polite and helpful. I will def. stay at the Palacio del Rio during my next visit to San Antonio.
5.6 Okay
Cons: Stayed there for SA Marathon. Had to get up at 4:30 but could hear loud music outside until 10 PM. Also, AC did not work very well.
Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. We also offer Starbucks in our lobby-level Coffee Cupboard.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Experience Hyatt Regency San Antonio located on the Riverwalk directly across from the historic Alamo. This stunning downtown hotel is a premier destination for individual travelers, meetings and special events. Stroll among dozens of sidewalk cafes, boutiques and galleries. Board a riverboat for a leisurely cruise. Visit centuries-old Spanish Missions and the historic La Villita. Discover a unique American city with a rich and colorful history.
Overall 8.9 Excellent
Based on 1,264 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Rooms clean. Easy access to riverwalk. All employees helpful and friendly
Excellent
10.0
Pros: Convenient to Alamo & other attractions!
Easy entry!
Excellent
10.0
Pros: Great location, friendly staff, nice and clean room. Easy parking across the street too.
Excellent
10.0
Pros: Very convenient to Riverwalk and other attractions
Excellent
10.0
Pros: Great location. Beautiful hotel
Okay
5.4
Pros: Location was wonderful, room was clean
Excellent
10.0
Pros: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.
Excellent
10.0
Pros: Staff extremely friendly service great location great
Good
7.7
Pros: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.
Excellent
9.4
Pros: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.
Excellent
8.2
Pros: Riverwalk location.
Excellent
10.0
Pros: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.
Details
Reviews
Overall 8.9 Excellent
Based on 1,264 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.6
Services
8.8
Staff
9.1
Value for money
8.0
10.0 Excellent
Pros: Rooms clean. Easy access to riverwalk. All employees helpful and friendly
Cons: Nothing
10.0 Excellent
Pros: Convenient to Alamo & other attractions!
Easy entry!
Cons:
10.0 Excellent
Pros: Great location, friendly staff, nice and clean room. Easy parking across the street too.
Cons:
10.0 Excellent
Pros: Very convenient to Riverwalk and other attractions
Cons: I think having breakfast included like other chains do would be a nice addition
10.0 Excellent
Pros: Great location. Beautiful hotel
Cons:
5.4 Okay
Pros: Location was wonderful, room was clean
Cons: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.
10.0 Excellent
Pros: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.
Cons: Construction on the second floor during the day.
10.0 Excellent
Pros: Staff extremely friendly service great location great
Cons:
7.7 Good
Pros: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.
Cons: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted.
shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected.
really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.
9.4 Excellent
Pros: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.
Cons: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.
8.2 Excellent
Pros: Riverwalk location.
Cons: Restaurant prices.
10.0 Excellent
Pros: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.
Cons: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.
Experience Hyatt Regency San Antonio located on the Riverwalk directly across from the historic Alamo. This stunning downtown hotel is a premier destination for individual travelers, meetings and special events. Stroll among dozens of sidewalk cafes, boutiques and galleries. Board a riverboat for a leisurely cruise. Visit centuries-old Spanish Missions and the historic La Villita. Discover a unique American city with a rich and colorful history.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The La Quinta Inn & Suites San Antonio Downtown has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 3 years.Located conveniently off I-10, La Quinta Inn & Suites San Antonio Downtown is an all suites hotel ideally situated for both work and play. In the heart of San Antonio, travelers of both business and pleasure will get easy access to popular attractions, local universities, and several company headquarters. At this recently refreshed location, you'll also appreciate a revitalized hotel featuring updated amenities and a new great room where you can enjoy your FREE Hot Bright Side Breakfast, which lets you to wake up on the bright side. Newly renovated, La Quinta Inn & Suites San Antonio Downtown offers plenty of reasons to come stay. The improvements make your time with us comfortable and convenient while keeping you close to everything the downtown area has to offer. Come see why your stay will be memorable. The amenities are there to amplify your experience. Guests will have free parking, an expanded fitness center with all-new equipment, business facilities, an outdoor swimming pool, and the Bright Side Market. The redesigned rooms also give the comfort guests are looking for. From added features like ultra-fast FREE WiFi and Cubie Bluetooth Clockto Samsung Flat-panel TVs with 30 channels of HD programming, the rooms are the perfect home away from home. Sink into the pillowtop mattress at the end of the evening to relax after a busy day. San Antonio is a thriving city that surprises visitors with its charm. While staying at our hotel, you'll be able to visit popular spots like the Briscoe Western Art Museum, La Villita Historic Arts Village, or the famous Riverwalk. Take in the history while wandering the bustling streets. Business travelers will find it easy to get to the Henry B. Gonzalez Convention Center or find a place to dine along the river after a day of work. Don't forget the Alamodome, an ideal place to honor your love of sports. Whether you're here for work or play, our goal is to make La Quinta Inn & Suites San Antonio Downtown a pleasure to come home to after a long day.
Overall 8.8 Excellent
Based on 1,460 reviews
All reviews
- All reviews
Good
6.5
Pros: Spacious room, comfy bed. I like access to the pool even during these times.
Excellent
8.0
Pros: Room was roomy and comfortable, Bed was firm and comfy. Location close to downtown, within walking distance (1/2 mile) to river walk and a about a mile to El Alamo or the Market. No need to drive. Parking in San Antonio downtown is expensive. You can take the bus near the hotel, and get off in two stops, but no need to drive unless you go to the Missions or the caverns.
Excellent
10.0
Pros: The location was near downtown SA and the accommodations suited our entire needs.
Excellent
8.5
Pros: access to the riverfront walk and nice pool area.
Excellent
10.0
Pros: Fast check in and out, very friendly helpful staff.
Recently renovated, tastefully decorated lobby, large clean room, comfortable beds, clean bathroom.
Included breakfast is very nice, fresh hot foods, healthy choices. Restaurant is clean, roomy with comfortable seatings.
Location is quiet, yet accessible. Attractions are short walking distance or short ride away.
Highly recommend and definitely will stay again when come visit the nice friendly city in the future.
Thank you for making our stay so enjoyable.
Excellent
9.7
Pros: The beds and pillows were very comfortable. The breakfast buffet has many choices and was delicious! The staff was friendly and professional.
Okay
4.0
Pros: The bed was definitely big enough. Big room overall
Good
7.6
Pros: location was convient to areas we wanted to visit
Excellent
8.0
Pros: everyone was so nice and helpfull.
Good
7.2
Pros: location
Good
6.8
Pros: The location was very good to visit S.A. for the first time
Mediocre
3.6
Pros: Location and attractive lodging.
Good
7.6
Pros: We were in town for the alamo bowl and caught the bus right down the street which worked out great due to traveling with 6-adults and 2- little kids
Details
Reviews
Overall 8.8 Excellent
Based on 1,460 reviews
Cleanliness
8.8
Comfort
9.0
Location
8.9
Services
8.9
Staff
9.0
Value for money
8.6
6.5 Good
Pros: Spacious room, comfy bed. I like access to the pool even during these times.
Cons: Cleanliness can be better, especially in the bathroom area. The building seems old, could use some renovation.
8.0 Excellent
Pros: Room was roomy and comfortable, Bed was firm and comfy. Location close to downtown, within walking distance (1/2 mile) to river walk and a about a mile to El Alamo or the Market. No need to drive. Parking in San Antonio downtown is expensive. You can take the bus near the hotel, and get off in two stops, but no need to drive unless you go to the Missions or the caverns.
Cons: Breakfast was average, nothing to praise or complain about. Elevator was noisy.
10.0 Excellent
Pros: The location was near downtown SA and the accommodations suited our entire needs.
Cons: I had to get accustomed to the pets/dogs barking and in such close proximity to us.
8.5 Excellent
Pros: access to the riverfront walk and nice pool area.
Cons:
10.0 Excellent
Pros: Fast check in and out, very friendly helpful staff.
Recently renovated, tastefully decorated lobby, large clean room, comfortable beds, clean bathroom.
Included breakfast is very nice, fresh hot foods, healthy choices. Restaurant is clean, roomy with comfortable seatings.
Location is quiet, yet accessible. Attractions are short walking distance or short ride away.
Highly recommend and definitely will stay again when come visit the nice friendly city in the future.
Thank you for making our stay so enjoyable.
Cons: Nothing
9.7 Excellent
Pros: The beds and pillows were very comfortable. The breakfast buffet has many choices and was delicious! The staff was friendly and professional.
Cons:
4.0 Okay
Pros: The bed was definitely big enough. Big room overall
Cons: There were ants all over our room. At first it was two, I then started noticing them all over our room and a few in the bed the night before checkout. They were in the process of renovating the building, and failed to mention it when I called to confirm my room. Parking was horrible.
7.6 Good
Pros: location was convient to areas we wanted to visit
Cons: we had trouble getting towels
8.0 Excellent
Pros: everyone was so nice and helpfull.
Cons: no
7.2 Good
Pros: location
Cons:
6.8 Good
Pros: The location was very good to visit S.A. for the first time
Cons:
3.6 Mediocre
Pros: Location and attractive lodging.
Cons: Did not have our reservation, thank goodness I had our confirmation # and papers with location since we were there for a "Bowl game weekend". They blamed the booking agency for not having our reservation. It appeared they were understaffed and was perhaps poorly managed.
7.6 Good
Pros: We were in town for the alamo bowl and caught the bus right down the street which worked out great due to traveling with 6-adults and 2- little kids
Cons: Wish the price per room had been a little less - we paid $129/night x3 and some sort of "multi-room discount" would have been nice...but on the other hand, we did make our reservations within 2-weeks of a big holiday week event and were able to stay inside the loop downtown at a reasonable price - so I have little room to complain
The La Quinta Inn & Suites San Antonio Downtown has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 3 years.Located conveniently off I-10, La Quinta Inn & Suites San Antonio Downtown is an all suites hotel ideally situated for both work and play. In the heart of San Antonio, travelers of both business and pleasure will get easy access to popular attractions, local universities, and several company headquarters. At this recently refreshed location, you'll also appreciate a revitalized hotel featuring updated amenities and a new great room where you can enjoy your FREE Hot Bright Side Breakfast, which lets you to wake up on the bright side. Newly renovated, La Quinta Inn & Suites San Antonio Downtown offers plenty of reasons to come stay. The improvements make your time with us comfortable and convenient while keeping you close to everything the downtown area has to offer. Come see why your stay will be memorable. The amenities are there to amplify your experience. Guests will have free parking, an expanded fitness center with all-new equipment, business facilities, an outdoor swimming pool, and the Bright Side Market. The redesigned rooms also give the comfort guests are looking for. From added features like ultra-fast FREE WiFi and Cubie Bluetooth Clockto Samsung Flat-panel TVs with 30 channels of HD programming, the rooms are the perfect home away from home. Sink into the pillowtop mattress at the end of the evening to relax after a busy day. San Antonio is a thriving city that surprises visitors with its charm. While staying at our hotel, you'll be able to visit popular spots like the Briscoe Western Art Museum, La Villita Historic Arts Village, or the famous Riverwalk. Take in the history while wandering the bustling streets. Business travelers will find it easy to get to the Henry B. Gonzalez Convention Center or find a place to dine along the river after a day of work. Don't forget the Alamodome, an ideal place to honor your love of sports. Whether you're here for work or play, our goal is to make La Quinta Inn & Suites San Antonio Downtown a pleasure to come home to after a long day.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Free parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a style and tradition befitting the oldest continuously operating hotel west of the Mississippi, the Menger Hotel offers a splendid bridge between San Antonios colorful border town past and its cosmopolitan present.
Overall 8.7 Excellent
Based on 1,150 reviews
All reviews
- All reviews
Excellent
8.2
Pros: Great location downtown, close to riverwalk, right across the street from the Alamo.
Excellent
8.5
Pros: If you want a little history stay, this place is it.
This place is great old school hotel with the oldest bar in town.
Has a nice pool and inner garden to chill.
Nice helpful staff
Rooms were clean and large.
The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal.
Location is perfect - Riverwalk starts right here and Alamo is a cross the street
Excellent
8.2
Pros: Location is excellent
Excellent
10.0
Pros: Historical, legendary hotel - also comfortably contemporary ... Plus, the staff at the front desk was polished and helpful. They made us feel they were serious about our enjoyment of the hotel.
Excellent
8.0
Pros: The historic portion of the hotel is beautiful! Rooms are small,full size bed... but very nice and very clean.
Good
7.1
Pros: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.
Excellent
9.7
Pros: San Antonio's 1859 hotel was all it promised. Perfect central location next to the Alamo, and the Menger Hotel itself is rich in history, generously displayed throughout the building. The room itself was just fine, but I am interested mostly in the ambience outside the room (so long as the beds, showers and such are good). We will return. One note of special interest: the maid was a great source of info; cheerful and helpful!
Excellent
9.1
Pros: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!
Excellent
9.4
Pros: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.
Good
7.1
Excellent
9.4
Pros: I like the over all feel for the hotel.
Excellent
10.0
Pros: I stay here often and I have tried other places it's so luxurious for the money and the location is in the middle of everything!
Details
Reviews
Overall 8.7 Excellent
Based on 1,150 reviews
Cleanliness
8.9
Comfort
8.4
Location
9.6
Services
8.5
Staff
9.0
Value for money
8.1
8.2 Excellent
Pros: Great location downtown, close to riverwalk, right across the street from the Alamo.
Cons: No ventilation in the room, so bring a small portable fan. Events in the plaza across the street (protesters, musicians) can be quite loud and go on late into the evening. The card/lock system for the room often malfunctioned and wouldn’t let us in.
8.5 Excellent
Pros: If you want a little history stay, this place is it.
This place is great old school hotel with the oldest bar in town.
Has a nice pool and inner garden to chill.
Nice helpful staff
Rooms were clean and large.
The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal.
Location is perfect - Riverwalk starts right here and Alamo is a cross the street
Cons: Can't open windows in the room (the old bulding)
Shower has weak water flow
8.2 Excellent
Pros: Location is excellent
Cons: Beds are quite narrow.
Air conditioning went out one night.
Thankfully, it was repaired the next day.
10.0 Excellent
Pros: Historical, legendary hotel - also comfortably contemporary ... Plus, the staff at the front desk was polished and helpful. They made us feel they were serious about our enjoyment of the hotel.
Cons: Would have liked to have stayed another day to enjoy more of the amenities, such as the Menger Bar and its TR Rough Riders connection.
Note: You really need a "none of the above" category for the second question on who was in your party -- none of those definitions fit. This was frustrating and I almost didn't write this review, but decided to submit it by checking "group of friends" even though it's wholly inadequate to describe my party, which was me, my sister, and mother, and my sister's boyfriend.
8.0 Excellent
Pros: The historic portion of the hotel is beautiful! Rooms are small,full size bed... but very nice and very clean.
Cons: I would like to suggest that better quality sheets be used on the bed... sheets were way to big, so they tangled up at your feet. The beds are not the most comfortable to begin with and the sheets only made it worse.
7.1 Good
Pros: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.
Cons: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.
9.7 Excellent
Pros: San Antonio's 1859 hotel was all it promised. Perfect central location next to the Alamo, and the Menger Hotel itself is rich in history, generously displayed throughout the building. The room itself was just fine, but I am interested mostly in the ambience outside the room (so long as the beds, showers and such are good). We will return. One note of special interest: the maid was a great source of info; cheerful and helpful!
Cons: The view from the window? - a wall! Next time we will ask for a courtyard or other external, interesting view. Otherwise, all was well.
9.1 Excellent
Pros: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!
Cons: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!
9.4 Excellent
Pros: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.
Cons: A bit noisy at night - one night it was loud drunk tourists, once it was random construction at restaurant in mall next door, & once the fire alarms went off. I don't think it's the hotel's fault though.
7.1 Good
Pros:
Cons: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!
9.4 Excellent
Pros: I like the over all feel for the hotel.
Cons: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.
10.0 Excellent
Pros: I stay here often and I have tried other places it's so luxurious for the money and the location is in the middle of everything!
Cons:
With a style and tradition befitting the oldest continuously operating hotel west of the Mississippi, the Menger Hotel offers a splendid bridge between San Antonios colorful border town past and its cosmopolitan present.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Crockett Hotel, you'll be centrally located in San Antonio, steps from Alamo and within a 5-minute walk of Plaza Wax Museum and Ripley's Believe It or Not. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 968 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Location was great. Staff was attentive. Spending time at the bar was a good day to end the day.
Excellent
8.0
Pros: -Rich with history and dedication to preserving it
-Location is great!!!!! Easy walk to the Riverwalk, Alamo Plaza and Bonham Exchange
-Spacious room
-Front desk staff was competent
-Room was clean
-Valet Car retrieval was quick, about 3 minutes each time
-Free continental breakfast
Excellent
10.0
Pros: This is the second time I have chosen the Crockett hotel. It is a historic 7 story hotel. The hotel has been remodeled with fresh updated fixtures and appliances. These rooms are huge. You could do gymnastics in them. The staff is super friendly and actually happy to see you. Breakfast is typical eggs, waffels and such. The location is why you want stay here but the staff and hotel is why you will be back.
Good
6.8
Pros: Good location - good breakfast - next to the Alamo - Front desk staff was very friendly. fine for a long weekend for two adults but leave the children home
Excellent
10.0
Pros: Nice rooms that appear to be recently remodeled. Great full breakfast every morning. Very centrally located close to The Alamo and Riverwalk. Staff are very kind and helpful too.
Excellent
10.0
Pros: Ernie's bar right in the hotel - great happy hour, very relaxed bar. good breakfast at the hotel every morning, staff very friendly, rooms nice and clean.
Excellent
9.4
Pros: The hotel is a nice combination of modern and heritage. The location is perfect. Breakfast is far better than most.
Excellent
9.1
Pros: convenient as far as location and accessability to San Antonio "highlights". beautiful, historic. Great staff for the most part. because there was no gym/work out facilities on sight and the pool was out of commission during our stay, Crockett did direct and make it possible for us with a nearby facility/hotel.
Excellent
10.0
Excellent
10.0
Pros: I have usually stayed at the Menger Hotel as I like the old fashioned ambiance of vintage hotels. I also love drinking in the Menger Bar where Teddy Roosevelt recruited his Rough Riders. The Crockett is right next door and has pretty much the same ambiance as the Menger but at almost half the price! I will be staying here from now on.
Excellent
9.4
Pros: The staff was very friendly
Good
6.0
Excellent
8.0
Pros: Great hotel and all around fantastic service
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Cons: $self.cons
Excellent
8.0
Pros: The location and the comfortable yet classy style of the Crockett make a combination that is hard to beat!
Excellent
8.0
Pros: Close to Downtown. Quiet Hotel. Clean Rooms
Good
6.7
Pros: Breakfast was good and room size was huge! Location is perfect
Good
6.7
Pros: It was centrally located to everything we had to do while in San Antonio.
Okay
5.7
Pros: I liked the geographic convenience to all key activities at reasonable price
Excellent
8.0
Pros: we were completely satisfied
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Cons: $self.cons
Excellent
8.0
Pros: Location to Alamo and river walk
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Cons: $self.cons
Good
7.0
Pros: The location was great! I was looking over the Alamo out of my room window. The room was also very spacious.
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Cons: $self.cons
Details
Reviews
Overall 8.7 Excellent
Based on 968 reviews
Cleanliness
8.9
Comfort
8.6
Location
9.6
Services
8.4
Staff
8.9
Value for money
8.1
9.7 Excellent
Pros: Location was great. Staff was attentive. Spending time at the bar was a good day to end the day.
Cons:
8.0 Excellent
Pros: -Rich with history and dedication to preserving it
-Location is great!!!!! Easy walk to the Riverwalk, Alamo Plaza and Bonham Exchange
-Spacious room
-Front desk staff was competent
-Room was clean
-Valet Car retrieval was quick, about 3 minutes each time
-Free continental breakfast
Cons: -Front desk staff didn't seem welcoming
-Price doesn't seem to comparable to room quality, but I think you pay for the location and history
-Valet wasn't always readily available to take keys after already checking vehicle in
-Parking around or near hotel is difficult and valet is $24/night
-Sound traveled heavily from hallway into the room, not sure if it's because we were by the elevator
Regardless of this, definitely worth a stay!!!!!
10.0 Excellent
Pros: This is the second time I have chosen the Crockett hotel. It is a historic 7 story hotel. The hotel has been remodeled with fresh updated fixtures and appliances. These rooms are huge. You could do gymnastics in them. The staff is super friendly and actually happy to see you. Breakfast is typical eggs, waffels and such. The location is why you want stay here but the staff and hotel is why you will be back.
Cons:
6.8 Good
Pros: Good location - good breakfast - next to the Alamo - Front desk staff was very friendly. fine for a long weekend for two adults but leave the children home
Cons: out dated - $24 daily parking fee - Postage size swimming pool with limited deck for sitting right by the main driveway.- non English speaking staff couldn't understand my question, so I needed to go to the front desk.
10.0 Excellent
Pros: Nice rooms that appear to be recently remodeled. Great full breakfast every morning. Very centrally located close to The Alamo and Riverwalk. Staff are very kind and helpful too.
Cons: $25 parking charge per night
10.0 Excellent
Pros: Ernie's bar right in the hotel - great happy hour, very relaxed bar. good breakfast at the hotel every morning, staff very friendly, rooms nice and clean.
Cons:
9.4 Excellent
Pros: The hotel is a nice combination of modern and heritage. The location is perfect. Breakfast is far better than most.
Cons: The rooms are a little tight but due to the age of the hotel this is to be expected. I'd like to see some potatoes at the breakfast.
9.1 Excellent
Pros: convenient as far as location and accessability to San Antonio "highlights". beautiful, historic. Great staff for the most part. because there was no gym/work out facilities on sight and the pool was out of commission during our stay, Crockett did direct and make it possible for us with a nearby facility/hotel.
Cons: we noticed when we were going to use a couple of glasses in our room for water/soda...that the "old" glasses were what we had to use and that the liquid from the previous night wasn't even emptied by the housekeeper that day...unfortunate...made us question whether the room was cleaned more than just make the bed...
10.0 Excellent
Pros:
Cons: The staff at the Crockett are always AMAZING. Don't change anything you're definitely doing it right.
10.0 Excellent
Pros: I have usually stayed at the Menger Hotel as I like the old fashioned ambiance of vintage hotels. I also love drinking in the Menger Bar where Teddy Roosevelt recruited his Rough Riders. The Crockett is right next door and has pretty much the same ambiance as the Menger but at almost half the price! I will be staying here from now on.
Cons:
9.4 Excellent
Pros: The staff was very friendly
Cons:
6.0 Good
Pros:
Cons: No mini bar or microwave. No room service. Pictures were deceiving. Not worth the money for one night. Also, charging your guests for parking is ridiculous since they already have to pay to park everywhere in San Antonio.
8.0 Excellent
Pros: Great hotel and all around fantastic service
8.0 Excellent
Pros: The location and the comfortable yet classy style of the Crockett make a combination that is hard to beat!
Cons:
8.0 Excellent
Pros: Close to Downtown. Quiet Hotel. Clean Rooms
Cons:
6.7 Good
Pros: Breakfast was good and room size was huge! Location is perfect
Cons: Parking was expensive
6.7 Good
Pros: It was centrally located to everything we had to do while in San Antonio.
Cons: Bad connections for laptops (WI FI).
5.7 Okay
Pros: I liked the geographic convenience to all key activities at reasonable price
Cons: Malfunctioning elevators and very poor internet access in lobby. Get rid of I-Bahn
8.0 Excellent
Pros: we were completely satisfied
8.0 Excellent
Pros: Location to Alamo and river walk
7.0 Good
Pros: The location was great! I was looking over the Alamo out of my room window. The room was also very spacious.
With a stay at Crockett Hotel, you'll be centrally located in San Antonio, steps from Alamo and within a 5-minute walk of Plaza Wax Museum and Ripley's Believe It or Not. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Golf
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Thrive during your stay at The Westin Riverwalk, San Antonio. Situated on the Riverwalk's quiet end, our upscale hotel is near the Pearl District, home to downtown restaurants, bars, shopping and entertainment. Walk to the historic Alamo or the Spanish Governor’s Palace to admire its white adobe architecture. On the weekend, Six Flags Fiesta Texas and the San Antonio Zoo are just a short drive away. Return for savory Italian cuisine and a glass of wine at newly renovated Zocca Cuisine d’Italia, one of our signature restaurants. For corporate events or weddings, we offer indoor and outdoor venues overlooking the Riverwalk. After an eventful day take a swim in our outdoor heated pool near our 24-hour WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites feature pillowtop mattresses, marble bathrooms and room service. As you revel in Riverwalk views from a private balcony, feel the energy of downtown San Antonio at The Westin.
Overall 8.7 Excellent
Based on 392 reviews
All reviews
- All reviews
Good
6.0
Pros: Yes
Excellent
10.0
Pros: We enjoyed everything about our stay. The hotel is beautiful, and our room was wonderful. The service was great, and overall the hotel met all of my expectations.
Excellent
10.0
Pros: Beautiful room friendly staff
Excellent
9.4
Pros: Room, location, close to activities
Mediocre
3.7
Excellent
10.0
Pros: Great Stay! Room was clean, spacious, and beds were comfortable.
Excellent
9.1
Pros: The staff were very nice and professional, from our morning check-in after travelling overnight, to our check out. Greatly appreciated.
The location right on the Riverwalk is great with a short 5 to 10 minute walk around to the restaurants and bars.
Good
6.0
Pros: Overall clean
Downtown and river walk location.
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Details
Reviews
Overall 8.7 Excellent
Based on 392 reviews
Cleanliness
9.0
Comfort
8.8
Location
9.3
Services
8.6
Staff
8.8
Value for money
8.0
6.0 Good
Pros: Yes
Cons: The view
10.0 Excellent
Pros: We enjoyed everything about our stay. The hotel is beautiful, and our room was wonderful. The service was great, and overall the hotel met all of my expectations.
Cons:
10.0 Excellent
Pros: Beautiful room friendly staff
Cons:
9.4 Excellent
Pros: Room, location, close to activities
Cons: All good
3.7 Mediocre
Pros:
Cons: The room was over priced . The a/c didn't work well in the room. The hotel charge me $75 each day without telling me for incidentals , that I didn't even use . I won't be back
10.0 Excellent
Pros: Great Stay! Room was clean, spacious, and beds were comfortable.
Cons:
9.1 Excellent
Pros: The staff were very nice and professional, from our morning check-in after travelling overnight, to our check out. Greatly appreciated.
The location right on the Riverwalk is great with a short 5 to 10 minute walk around to the restaurants and bars.
Cons: Finding a partially drunk drink bottle in the mini fridge is not what should happen during these Covid 19 times. I brought it up and they offered to take care of it right away.
The riverside view room is not worth it as it overlooks the back of other buildings with loud constant air conditioning units. It was nice to see the occasional boat pass by but not worth the upcharge.
6.0 Good
Pros: Overall clean
Downtown and river walk location.
Cons: Valet parking should be part of the overall expense.
Coffee machine wasn't maintained.
Mini bar wasn't inexistent however an offer sheet is advertised.
Thrive during your stay at The Westin Riverwalk, San Antonio. Situated on the Riverwalk's quiet end, our upscale hotel is near the Pearl District, home to downtown restaurants, bars, shopping and entertainment. Walk to the historic Alamo or the Spanish Governor’s Palace to admire its white adobe architecture. On the weekend, Six Flags Fiesta Texas and the San Antonio Zoo are just a short drive away. Return for savory Italian cuisine and a glass of wine at newly renovated Zocca Cuisine d’Italia, one of our signature restaurants. For corporate events or weddings, we offer indoor and outdoor venues overlooking the Riverwalk. After an eventful day take a swim in our outdoor heated pool near our 24-hour WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites feature pillowtop mattresses, marble bathrooms and room service. As you revel in Riverwalk views from a private balcony, feel the energy of downtown San Antonio at The Westin.
Golf
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Located directly on the Riverwalk! Hotel Contessa is the only Four Diamond, all-suite hotel located directly on the Riverwalk. With modern, spacious suites, rooftop pool with city views, full-service spa and gourmet restaurant, Hotel Contessa is San Antonio's premier, downtown luxury hotel.
Overall 9.1 Excellent
Based on 37 reviews
Excellent
10.0
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Excellent
9.1
Excellent
8.0
Pros: nice "earthy' atmosphere and location
love the suite option
Excellent
8.0
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Excellent
8.5
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition.
The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Excellent
10.0
Pros: very clean, great location, friendly staff,
Mediocre
2.0
Pros: Nothing such to like
Excellent
10.0
Pros: Staff was AWESOME
Excellent
9.4
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Excellent
10.0
Pros: The staff was very friendly and accommodating!
Good
7.7
Excellent
8.0
Pros: Location and large size rooms
Details
Reviews
Overall 9.1 Excellent
Based on 37 reviews
10.0 Excellent
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Cons: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.
9.1 Excellent
Pros:
Cons: I thought it was closer to all the restaurants on the Riverwalk.
8.0 Excellent
Pros: nice "earthy' atmosphere and location
love the suite option
Cons: very expensive valet parking and no self parking lot
poor room service options and other snack options
no balconies or windows to open
poor ventilation in rooms
small pool and hot tub broken
8.0 Excellent
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Cons: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating.
The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.
8.5 Excellent
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition.
The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Cons:
10.0 Excellent
Pros: very clean, great location, friendly staff,
Cons:
2.0 Mediocre
Pros: Nothing such to like
Cons: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food
10.0 Excellent
Pros: Staff was AWESOME
Cons:
9.4 Excellent
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Cons: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.
10.0 Excellent
Pros: The staff was very friendly and accommodating!
Cons: The fee for parkig at the hotel was ridiculous, $36 per night.
7.7 Good
Pros:
Cons: The front desk staff was unprepared and it to over 45 minutes to check in
8.0 Excellent
Pros: Location and large size rooms
Cons: Issues with hot water and terribly slow and incompetent valet
Located directly on the Riverwalk! Hotel Contessa is the only Four Diamond, all-suite hotel located directly on the Riverwalk. With modern, spacious suites, rooftop pool with city views, full-service spa and gourmet restaurant, Hotel Contessa is San Antonio's premier, downtown luxury hotel.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Daily Mandatory Charge will be added to the room rate and includes: San Antonio Tourism PID FEE Revel in an atmosphere of history, sophistication and style when you step into the Emily Morgan Hotel. The iconic Texas landmark constructed in 1924 houses the Emily Morgan overlooking the world-famous Alamo. Amenities feature an outdoor heated pool, fitness center, meeting space and business center. Dine at our award-winning Oro Restaurant and Bar including 24-hour room service. Our boutique rooms and suites feature modern Texas decor. As the "Official Hotel of the Alamo" it’s easy to see why the Emily Morgan is the quintessential place to stay in San Antonio.
Overall 8.6 Excellent
Based on 451 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location
Excellent
10.0
Pros: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly
Good
7.4
Pros: Great location. Comfortable view.
Excellent
10.0
Excellent
10.0
Pros: Everything
Good
6.3
Pros: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.
Okay
4.8
Pros: The view from the room was fantastic! The location is also great!
Good
6.8
Pros: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area.
Also, the warm chocolate chips cookies from the front desk are a plus.
Good
6.8
Pros: Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.
Excellent
8.8
Pros: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.
Good
7.7
Pros: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: This is an excellent hotel so close to the Riverwalk. Very clean. Nice decor. Staff is very friendly and helpful. Would definitely stay here again and recommend to others.
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Cons: $self.cons
Good
7.0
Pros: The friendliness and helpfulness of the staff are commendable; the room was spacious and attractive; the location was convenient yet quiet. The restaurant was affordable.
Good
6.8
Pros: Very close to the river walk
Excellent
8.0
Pros: The staff was amazing from management to room service. This is my new San Antonio hotel. The rooms were cool retro with modern ammenities. The pool was clean and nice. But really, the staff made the difference.
Okay
5.0
Pros: Location
Good
6.0
Pros: The location is just terrific and allows you to walk to all downtown attractions, and we enjoy staying in historic hotels rather than the low-end or high-end chains, both of which are available in downtown San Antonio. The ground level garden and pool areas are nice, as is the spacious lobby. The the price is extremely modest for a downtown hotel in a major city.
Good
7.6
Pros: location, location, location
Excellent
8.0
Pros: $self.pros
Okay
5.2
Pros: closeness to the Alamo
Excellent
8.0
Pros: everyone was very accomodating and Grace upgraded our room to a king wich was wonderful
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Cons: $self.cons
Details
Reviews
Overall 8.6 Excellent
Based on 451 reviews
Cleanliness
8.7
Comfort
8.7
Location
9.4
Services
8.3
Staff
8.9
Value for money
7.9
10.0 Excellent
Pros: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location
Cons:
10.0 Excellent
Pros: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly
Cons: No microwave in rooms or fridge.
7.4 Good
Pros: Great location. Comfortable view.
Cons: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.
10.0 Excellent
Pros:
Cons: Valet was $35 ...should have been included with hotel
10.0 Excellent
Pros: Everything
Cons: I think the parking at $30 a night is a little too pricey.
6.3 Good
Pros: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.
Cons: I thought the valet was overpriced and they should at least allow one free parking per reservation
4.8 Okay
Pros: The view from the room was fantastic! The location is also great!
Cons: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!
6.8 Good
Pros: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area.
Also, the warm chocolate chips cookies from the front desk are a plus.
Cons: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.
6.8 Good
Pros: Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.
Cons: Trying to reach front desk and room service repeatedly at night and no answer. Finally answer and the late night food was just quickie microwaved crap. We couldn't even eat it.
8.8 Excellent
Pros: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.
Cons:
7.7 Good
Pros: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.
Cons: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.
10.0 Excellent
Pros: Location
Cons: Could not think of anything we did not like
8.0 Excellent
Pros: This is an excellent hotel so close to the Riverwalk. Very clean. Nice decor. Staff is very friendly and helpful. Would definitely stay here again and recommend to others.
7.0 Good
Pros: The friendliness and helpfulness of the staff are commendable; the room was spacious and attractive; the location was convenient yet quiet. The restaurant was affordable.
Cons: Clock and lamps were unplugged and hangers missing when we checked in. Restaurant buffet was ample but lacking in quality--food was lukeward, oatmeal lumpy.
6.8 Good
Pros: Very close to the river walk
Cons: The pictures of the rooms I felt did not accuratley depict what we were given
8.0 Excellent
Pros: The staff was amazing from management to room service. This is my new San Antonio hotel. The rooms were cool retro with modern ammenities. The pool was clean and nice. But really, the staff made the difference.
Cons: None
5.0 Okay
Pros: Location
Cons: No valet or bellman on arrival
6.0 Good
Pros: The location is just terrific and allows you to walk to all downtown attractions, and we enjoy staying in historic hotels rather than the low-end or high-end chains, both of which are available in downtown San Antonio. The ground level garden and pool areas are nice, as is the spacious lobby. The the price is extremely modest for a downtown hotel in a major city.
Cons: The old hotel could use some up-dating; it's a little worn out. Our elevator wasn't in perfect working order (the door was very slow and erratic about closing) and the historic "Rough Riders" bar still has smoke from Teddy Roosevelt's cigars in the walls.
7.6 Good
Pros: location, location, location
Cons: a few nit-picky things . . . iron was rusty, TV remote didn't work
8.0 Excellent
Cons: Parking was $24.00 a day. There was no actual hotel parking. It was either metered parking or valet parking in a parking lot with no cover.
5.2 Okay
Pros: closeness to the Alamo
Cons: pay for internet access
8.0 Excellent
Pros: everyone was very accomodating and Grace upgraded our room to a king wich was wonderful
Daily Mandatory Charge will be added to the room rate and includes: San Antonio Tourism PID FEE Revel in an atmosphere of history, sophistication and style when you step into the Emily Morgan Hotel. The iconic Texas landmark constructed in 1924 houses the Emily Morgan overlooking the world-famous Alamo. Amenities feature an outdoor heated pool, fitness center, meeting space and business center. Dine at our award-winning Oro Restaurant and Bar including 24-hour room service. Our boutique rooms and suites feature modern Texas decor. As the "Official Hotel of the Alamo" it’s easy to see why the Emily Morgan is the quintessential place to stay in San Antonio.
Golf
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Omni La Mansion del Rio, you'll be centrally located in San Antonio, steps from Buckhorn Saloon and Museum and within a 5-minute walk of River Walk. Featured amenities include a business center, express check-in, and express check-out. This hotel has 16 meeting rooms available for events.
Overall 8.5 Excellent
Based on 1,758 reviews
All reviews
- All reviews
Good
6.5
Pros: Being an Onmi hotel I had much higher expectations. It was very dark, although they wanted a certain style (not sure exactlybwhat it was, old, Mexican, historic) they didn't pull it off very well. The carpets were dirty and dull, the room was musty and very dark.
The staff was very friendly, the location was prrfect, right in the heart of the fun, the bed was very comfortable and the towels were nice.
Excellent
10.0
Pros: Comfortable bed great location friendly people
Excellent
9.4
Pros: Not too large, well sited, well run, comfortable.
Good
7.1
Pros: Good location and friendly staff
Excellent
10.0
Pros: Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.
Good
6.2
Pros: Location
Excellent
10.0
Pros: Love the fact that from the time you pull in till the time you leave the staff takes all the stress out of your stay. Also love that you can walk right out the doors and your on the river walk.
Excellent
8.0
Pros: Nice and clean hotel with very friendly staff. Centrally located so you can walk most places very quickly...or take a cheap Uber ride. Breakfast buffet was delicious!!
We parked our car at valet but wasn't aware that it was $40/night. You might find cheaper options in one of the many parking garages close by.
All and all...great place to stay!
Excellent
10.0
Pros: Staff and rooms
Good
7.1
Pros: The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay.
Mediocre
2.0
Pros: This bad experience had ever happened to me and my family before. I will never use again KAYAK again to book my reservations. Result, they have this "Getaroom" subsidiary with a poor description of their booking application, and it scammed you before you know the transaction has a nonrefundable policy until it is too late via your email confirmation.
I called them, my credit card, agent, and the hotel. None of them were in the good customer satisfaction attitude to refund my money, cancel, or reschedule the booking transaction.
Be aware of using them to book your reservation before it is too late. Anyone can make a mistake some time, but this Draculonian thirsty-blooded camming business does not care for you.
Pray to Lord, this kind of business entities does not prosper any more in the traveler's economy.
Excellent
8.5
Pros: Great location and I liked the rustic feel of the place.
Excellent
8.0
Pros: Location was perfect for us to attend the Majestic Theatre, River Walk, dine well at local restaurants and walk to shopping areas as well. We did not need a car or taxi. Staff was very friendly and eager to help in any way. Three of us couples were well pleased with the experience.
Excellent
8.0
Pros: The location was excellent and the staff was very accomodating. Room was very spacious and well kept.
Excellent
8.0
Pros: Great location, clean rooms.
Good
6.3
Pros: Staff was helpful and friendly. Location was great.
Excellent
8.0
Pros: Staff welcomed us warmly. They sent a bottle of champagne to our room because I had let the front know taht we had not been back to the La Mansion since our honeymoon, 17 years ago. We plan to come back next year:)
Okay
5.6
Pros: Nice quiet, spacious rooms. Good staff. Great location for the San Antonio marathon.
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Cons: $self.cons
Good
7.6
Pros: Liked being on the Riverwalk, the atmosphere, decor, friendly staff; very convenient location
Excellent
8.0
Pros: The comfort of the bed and the location.
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Cons: $self.cons
Good
6.0
Pros: I particularly liked the room and the location of the hotel.
Good
7.2
Pros: Our room was located at the end of the hall and therefore was very quiet.
Details
Reviews
Overall 8.5 Excellent
Based on 1,758 reviews
Cleanliness
8.8
Comfort
8.7
Location
9.4
Services
8.5
Staff
9.1
Value for money
7.7
6.5 Good
Pros: Being an Onmi hotel I had much higher expectations. It was very dark, although they wanted a certain style (not sure exactlybwhat it was, old, Mexican, historic) they didn't pull it off very well. The carpets were dirty and dull, the room was musty and very dark.
The staff was very friendly, the location was prrfect, right in the heart of the fun, the bed was very comfortable and the towels were nice.
Cons:
10.0 Excellent
Pros: Comfortable bed great location friendly people
Cons:
9.4 Excellent
Pros: Not too large, well sited, well run, comfortable.
Cons: Riverwalk is very popular but very touristy, and most restaurants therefore not very good.
7.1 Good
Pros: Good location and friendly staff
Cons: Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.
10.0 Excellent
Pros: Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.
Cons:
6.2 Good
Pros: Location
Cons: Very hot elevators, sink did not drain, beds mattresses need to be replaced
10.0 Excellent
Pros: Love the fact that from the time you pull in till the time you leave the staff takes all the stress out of your stay. Also love that you can walk right out the doors and your on the river walk.
Cons: The only complaint is there is no hotel shuttle to area attractions.
8.0 Excellent
Pros: Nice and clean hotel with very friendly staff. Centrally located so you can walk most places very quickly...or take a cheap Uber ride. Breakfast buffet was delicious!!
We parked our car at valet but wasn't aware that it was $40/night. You might find cheaper options in one of the many parking garages close by.
All and all...great place to stay!
Cons:
10.0 Excellent
Pros: Staff and rooms
Cons:
7.1 Good
Pros: The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay.
Cons: The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.
2.0 Mediocre
Pros: This bad experience had ever happened to me and my family before. I will never use again KAYAK again to book my reservations. Result, they have this "Getaroom" subsidiary with a poor description of their booking application, and it scammed you before you know the transaction has a nonrefundable policy until it is too late via your email confirmation.
I called them, my credit card, agent, and the hotel. None of them were in the good customer satisfaction attitude to refund my money, cancel, or reschedule the booking transaction.
Be aware of using them to book your reservation before it is too late. Anyone can make a mistake some time, but this Draculonian thirsty-blooded camming business does not care for you.
Pray to Lord, this kind of business entities does not prosper any more in the traveler's economy.
Cons:
8.5 Excellent
Pros: Great location and I liked the rustic feel of the place.
Cons: The card reader on the door did not work well. Took at least 10 tries before it actually opened the door. The carpet isn't the greatest. Have to pay for wifi.
8.0 Excellent
Pros: Location was perfect for us to attend the Majestic Theatre, River Walk, dine well at local restaurants and walk to shopping areas as well. We did not need a car or taxi. Staff was very friendly and eager to help in any way. Three of us couples were well pleased with the experience.
Cons:
8.0 Excellent
Pros: The location was excellent and the staff was very accomodating. Room was very spacious and well kept.
Cons: Having to pay to park my vehicle at the hotel was not very satisfactory. If they need to go up on the rates so be it but don't put on added charges like this. How else are people going to get to the hotel other than their vehicle?
8.0 Excellent
Pros: Great location, clean rooms.
Cons:
6.3 Good
Pros: Staff was helpful and friendly. Location was great.
Cons:
8.0 Excellent
Pros: Staff welcomed us warmly. They sent a bottle of champagne to our room because I had let the front know taht we had not been back to the La Mansion since our honeymoon, 17 years ago. We plan to come back next year:)
Cons: I really didn't like so many children there, especially at the pool.
5.6 Okay
Pros: Nice quiet, spacious rooms. Good staff. Great location for the San Antonio marathon.
7.6 Good
Pros: Liked being on the Riverwalk, the atmosphere, decor, friendly staff; very convenient location
Cons: Did not like the street noise into late evening.
8.0 Excellent
Pros: The comfort of the bed and the location.
6.0 Good
Pros: I particularly liked the room and the location of the hotel.
Cons: The reception staff was unwelcoming as we checked in.
7.2 Good
Pros: Our room was located at the end of the hall and therefore was very quiet.
Cons: This particular Omni does not meet the igher standards we've come to expect such as double sinks in the bathrooms, down comforter duvets, etc. Also, there were burnt out lights and light switch dimmers for lamps which were not functioning.
With a stay at Omni La Mansion del Rio, you'll be centrally located in San Antonio, steps from Buckhorn Saloon and Museum and within a 5-minute walk of River Walk. Featured amenities include a business center, express check-in, and express check-out. This hotel has 16 meeting rooms available for events.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The 1003 room Grand Hyatt San Antonio is situated on the banks of the River Walk and adjacent to the Henry B. Gonzalez Convention Center. This contemporary hotel, located in the heart of downtown San Antonio, offers an entirely new level of luxury and convenience among San Antonio hotels. The Grand Hyatt San Antonio offers 63 suites and over 90000 square feet of flexible meeting space. Our location afford stunning views of downtown San Antonio of Hemisfair Park.
Overall 8.5 Excellent
Based on 1,524 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Location was right no the river.
Beautiful Lobby
Rooms were very comfortable, awesome view of the tower.
Excellent
8.8
Pros: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Excellent
10.0
Pros: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Excellent
9.4
Pros: Beautiful view. Very peaceful.
Good
6.0
Pros: I loved the location. Steps from the river and the mall.
Excellent
10.0
Pros: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back
Excellent
8.8
Pros: Very nice accommodations.
Excellent
9.4
Pros: The staff was very friendly, helpful, and professional.
Excellent
8.8
Pros: Almost everything.
Mediocre
2.5
Okay
5.1
Good
7.7
Pros: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.
Details
Reviews
Overall 8.5 Excellent
Based on 1,524 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
9.0
Staff
9.1
Value for money
7.9
10.0 Excellent
Pros: Location was right no the river.
Beautiful Lobby
Rooms were very comfortable, awesome view of the tower.
Cons: Valet Parking was $37 + Tax = $40.00!
8.8 Excellent
Pros: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Cons:
10.0 Excellent
Pros: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Cons:
9.4 Excellent
Pros: Beautiful view. Very peaceful.
Cons: Didn't realize there would be 60$ charge for parking
6.0 Good
Pros: I loved the location. Steps from the river and the mall.
Cons: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.
10.0 Excellent
Pros: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back
Cons: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.
8.8 Excellent
Pros: Very nice accommodations.
Cons: Breakfast buffet was understaffed, was not explained properly
9.4 Excellent
Pros: The staff was very friendly, helpful, and professional.
Cons: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
8.8 Excellent
Pros: Almost everything.
Cons: The fact that self parking beneath the hotel costs $30 a night!
2.5 Mediocre
Pros:
Cons: The room was small and we couldn't even upgrade
5.1 Okay
Pros:
Cons: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again
7.7 Good
Pros: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.
Cons: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.
The 1003 room Grand Hyatt San Antonio is situated on the banks of the River Walk and adjacent to the Henry B. Gonzalez Convention Center. This contemporary hotel, located in the heart of downtown San Antonio, offers an entirely new level of luxury and convenience among San Antonio hotels. The Grand Hyatt San Antonio offers 63 suites and over 90000 square feet of flexible meeting space. Our location afford stunning views of downtown San Antonio of Hemisfair Park.
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Holiday Inn San Antonio - Riverwalk, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec on the River (Aztec Theater). Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 867 reviews
All reviews
- All reviews
Excellent
9.7
Pros: Room was spacious and view of the riverwalk was great.
Good
7.7
Pros: The convenience to the river walk was nice. The staff is very friendly and helpful.
Mediocre
2.0
Pros: Nothing. Didn't even stay there
Excellent
10.0
Pros: I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
Excellent
9.6
Pros: The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary.
Okay
4.8
Pros: Sleeping in the bed.
Okay
5.1
Pros: The staff initially was friendly and courteous but eventually that was not the case.
Excellent
9.7
Pros: This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
Excellent
9.7
Pros: The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful.
Details
Reviews
Overall 8.5 Excellent
Based on 867 reviews
Cleanliness
8.6
Comfort
8.7
Location
9.2
Services
8.5
Staff
8.6
Value for money
7.8
9.7 Excellent
Pros: Room was spacious and view of the riverwalk was great.
Cons:
7.7 Good
Pros: The convenience to the river walk was nice. The staff is very friendly and helpful.
Cons: No shuttle from the airport to the hotel. We also reserved two rooms one with a king bed and another with two double beds however they gave the king bed away to someone else and we ended up with double beds in each.
2.0 Mediocre
Pros: Nothing. Didn't even stay there
Cons: I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience
10.0 Excellent
Pros: I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
Cons:
9.6 Excellent
Pros: The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary.
Cons: Not a thing!
4.8 Okay
Pros: Sleeping in the bed.
Cons: The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.
5.1 Okay
Pros: The staff initially was friendly and courteous but eventually that was not the case.
Cons: The staff we not able to fix the problems with the rooms. They were rude and annoyed with our multiple calls for assistance just getting into the rooms due to the door not accepting any of the 9 cards that were created for the one room. I would do a trip to a holiday Inn again, just not this location
9.7 Excellent
Pros: This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
Cons:
9.7 Excellent
Pros: The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful.
Cons: No free breakfast and the Coke I bought in the lobby cost $3, but for the price I paid for the room that wasn't a HUGE deal. The parking cost extra but that is normal for hotels on the Riverwalk.
With a stay at Holiday Inn San Antonio - Riverwalk, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec on the River (Aztec Theater). Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Restaurant
Kitchen/kitchenette
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
The Homewood Suites by Hilton San Antonio Riverwalk Downtown Hotel is located in the heart of downtown, directly on the famed Riverwalk. This Homewood Suites features 26 different floor plans ranging from 325 sq. ft. to 800 sq. ft. This unique property is created out of the historic San Antonio Drug Company which is listed on the National Directory of Historic Places. The Homewood Suites by Hilton San Antonio Riverwalk offers one and two bedroom suites with fully equipped kitchens. All room rates includes breakfast, wireless internet and use of the fitness center and roof top pool. Hotel features 3 separate meeting spaces, business center, and a Suite Shop where you can purchase drinks, snacks and sundries. This hotel is 3 blocks from the Henry B. Gonzalez Convention Center and 5 blocks from The Alamo.
Overall 8.5 Excellent
Based on 186 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Location is close to everything
Good
6.0
Details
Reviews
Overall 8.5 Excellent
Based on 186 reviews
Cleanliness
8.6
Comfort
8.6
Location
9.2
Services
8.4
Staff
8.8
Value for money
8.1
10.0 Excellent
Pros: Location is close to everything
Cons:
6.0 Good
Pros:
Cons: Housekeeping had used a horrible amount of deodorizer. Staff was large dismissive of my dissatisfaction.
The Homewood Suites by Hilton San Antonio Riverwalk Downtown Hotel is located in the heart of downtown, directly on the famed Riverwalk. This Homewood Suites features 26 different floor plans ranging from 325 sq. ft. to 800 sq. ft. This unique property is created out of the historic San Antonio Drug Company which is listed on the National Directory of Historic Places. The Homewood Suites by Hilton San Antonio Riverwalk offers one and two bedroom suites with fully equipped kitchens. All room rates includes breakfast, wireless internet and use of the fitness center and roof top pool. Hotel features 3 separate meeting spaces, business center, and a Suite Shop where you can purchase drinks, snacks and sundries. This hotel is 3 blocks from the Henry B. Gonzalez Convention Center and 5 blocks from The Alamo.
Golf
Pool
Bicycle hire
Fitness centre
Kitchen/kitchenette
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Riverwalk Plaza, you'll be centrally located in San Antonio, just a 2-minute walk from River Walk and 9 minutes by foot from Market Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 4000 square feet (372 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 7.9 Good
Based on 1,410 reviews
All reviews
- All reviews
Good
7.4
Pros: Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
Excellent
8.5
Pros: Employees were very nice
Excellent
8.0
Pros: Close to Riverwalk.
Excellent
10.0
Pros: Near everything
Okay
4.8
Excellent
9.4
Pros: the location was within walking distance to the Riverwalk locations that we wanted to visit. The hotel bartenders at night were great and served very interesting concoctions. The room was clean and comfortable, the AC was cold, there was enough parking, staff was courteous and helpful. we will stay here again.
Excellent
10.0
Pros: The covered parking and location.
Excellent
8.0
Pros: Very close to the Riverwalk and all its restaurants. Hard to find the actual entrance to the hotel. Room was clean.
Excellent
9.4
Pros: Excellent location on a quieter section of The Riverwalk allowed quick, easy access to the fun without all the noise keeping me up all night.
Okay
4.5
Pros: The location near the Riverwalk was great.
Excellent
8.0
Pros: Clean, decor it
Excellent
10.0
Pros: I love how close it is to the main River area and the cleanliness. Also, I liked the decor.
Good
6.7
Pros: The staff was always helpful, friendly and willing to be of assistance.
Okay
5.7
Pros: comfortable fair price
Excellent
8.0
Pros: great room, nice that they all have pool view. Some good touches, like bathroom toiletries, free bottles of water provided etc. Staff were exceptionally helpful with booking taxis and table at the Tower of the Americas.
Good
7.3
Pros: Location of hotel to city centre and main attractions. Quality of room
Good
6.0
Pros: Location is great. Ac and general comfort are excellent
Good
6.0
Pros: Location & free upgrade!
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Cons: $self.cons
Mediocre
3.2
Pros: Close to riverwalk.
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Cons: $self.cons
Good
6.0
Pros: The room was very cold and since the outsode temp was 98 even at night it was nice to stay in a cold room.
Good
6.0
Pros: Staff very helpful and polite .
Good
6.0
Pros: The view
Details
Reviews
Overall 7.9 Good
Based on 1,410 reviews
Cleanliness
8.1
Comfort
8.2
Location
8.4
Services
7.7
Staff
8.3
Value for money
7.5
7.4 Good
Pros: Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
Cons: housekeeping visited daily but never swept thoroughly in kitchen area.Bed sheets were not shaken or examined before making.Several evenings we found make-up tissues and snak napkins under the covers.There was mold or some dark substance in the tile grout of bathroom. floor was washed but that substance remained
8.5 Excellent
Pros: Employees were very nice
Cons: Walls were thin. Hotel want even half full and they put us in a room next to a crying child
8.0 Excellent
Pros: Close to Riverwalk.
Cons:
10.0 Excellent
Pros: Near everything
Cons:
4.8 Okay
Pros:
Cons: The bathroom looked old was dingy I felt like I was going to fall through the tub. The pictures look a lot better than the actual room. There was a strange smell in the room. I requested a river view and I would not classify that room as a river view room. I would not stay at this hotel again
9.4 Excellent
Pros: the location was within walking distance to the Riverwalk locations that we wanted to visit. The hotel bartenders at night were great and served very interesting concoctions. The room was clean and comfortable, the AC was cold, there was enough parking, staff was courteous and helpful. we will stay here again.
Cons: parking per night was expensive, the bar/restaurant had limited hours in the afternoon, towels were small, wanted more drink specials
10.0 Excellent
Pros: The covered parking and location.
Cons: No convenience items were available for purchase. I needed distilled water for my CPAP breathing machine.
8.0 Excellent
Pros: Very close to the Riverwalk and all its restaurants. Hard to find the actual entrance to the hotel. Room was clean.
Cons:
9.4 Excellent
Pros: Excellent location on a quieter section of The Riverwalk allowed quick, easy access to the fun without all the noise keeping me up all night.
Cons: My bed had obviously been slept on by multiple people! One side had an uncomfortable indentation about 2-inches deep which made sleeping in the middle of the bed impossible because I kept rolling to the low side where the mattress was lumpy and broken down. I woke with back pain each morning. However, my traveling companion did not have an uneven mattress and slept like a baby!
4.5 Okay
Pros: The location near the Riverwalk was great.
Cons: The hotel is renovating which I totally understand. The construction crews worked from 7am until 9pm When you are on vacation you don’t want to be woke up at 7am. We were put in a room directly across from a room that was under construction. Terrible!!! We complained to the front desk who was rude and would NOT give us another room. Now granted their were people checking in hours after us that had nicer rooms. There was was debris and trash all on the carpet in front of our room. We will be in San Antonio next weekend again but WILL NOT be staying there.
8.0 Excellent
Pros: Clean, decor it
Cons: No complimentary breakfast?
10.0 Excellent
Pros: I love how close it is to the main River area and the cleanliness. Also, I liked the decor.
Cons: I didn't get the pool view as it stated what I booked the room.
6.7 Good
Pros: The staff was always helpful, friendly and willing to be of assistance.
Cons:
5.7 Okay
Pros: comfortable fair price
Cons: They did not made the room
8.0 Excellent
Pros: great room, nice that they all have pool view. Some good touches, like bathroom toiletries, free bottles of water provided etc. Staff were exceptionally helpful with booking taxis and table at the Tower of the Americas.
Cons:
7.3 Good
Pros: Location of hotel to city centre and main attractions. Quality of room
Cons: Disappointing breakfast arrangements and service
6.0 Good
Pros: Location is great. Ac and general comfort are excellent
Cons: Reception was not helpful in assisting my needs. Call to complain about leaking. Never pay attention to my calls. Need to change approach to customers if you want to compete with other hotels. Parking is a nightmare
6.0 Good
Pros: Location & free upgrade!
3.2 Mediocre
Pros: Close to riverwalk.
6.0 Good
Pros: The room was very cold and since the outsode temp was 98 even at night it was nice to stay in a cold room.
Cons: Hard to park the truck. It is standard and the parking garage was to steep to drive up.
6.0 Good
Pros: Staff very helpful and polite .
Cons: I think it was a little misleading because it is really not right on the Riverwalk and it was under renovations
6.0 Good
Pros: The view
Cons: The Elevators did not work, no room service
With a stay at Riverwalk Plaza, you'll be centrally located in San Antonio, just a 2-minute walk from River Walk and 9 minutes by foot from Market Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 4000 square feet (372 square meters), including conference space. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Business centre
No smoking
Free Wi-Fi
Air-conditioned
A stay at Holiday Inn San Antonio - Dwtn - Market Sq places you in the heart of San Antonio, within a 15-minute walk of Market Square and River Walk. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel features 4000 square feet (372 square meters) of event facilities. Free self parking is available onsite.
Overall 7.8 Good
Based on 646 reviews
All reviews
- All reviews
Excellent
9.4
Pros: Pretty clean and friendly staff
Excellent
8.2
Excellent
8.8
Pros: I thought that the facility was clean and comfortable. Staff that we encountered were all pleasant.
Excellent
8.2
Pros: The staff was friendly and very helpful
Excellent
10.0
Mediocre
3.4
Excellent
10.0
Pros: Bed&linens were very clean and comfy. 4 pillows per bed! The staff was friendly from the front desk, to restaurant, to the maintenance guy who brought us pool towels. I was traveling my myself but had a couple friends visit to use the pool and it was great. Lots of families, but quiet rooms can't hear other guests
Excellent
8.8
Pros: Great location but due to construction getting to hotel can be tricky. Hotel is newly redesigned it seems and was very welcome and bright. Room was great size and staff was wonderful
Good
6.5
Excellent
10.0
Pros: Got there about 11 am. Had a nice clean room ready for use. Staff was friendly. Had a free shuttle to take use to the river walk so we were save in an area we did not know.
Okay
4.8
Pros: The staff was nice except for housekeeping. The location was nice. Parking was good.
Excellent
10.0
Pros: Clean, friendly. I was happy with our stay.
Details
Reviews
Overall 7.8 Good
Based on 646 reviews
Cleanliness
7.8
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.2
Value for money
7.6
9.4 Excellent
Pros: Pretty clean and friendly staff
Cons:
8.2 Excellent
Pros:
Cons: Long check in
8.8 Excellent
Pros: I thought that the facility was clean and comfortable. Staff that we encountered were all pleasant.
Cons: We visited during remodeling so check-in was a bit odd. I also thought the shuttle service was a bit weak. There are so many places to travel in San Antonio that market square seems like an irrelevant spot to travel too being that it is only 2 blocks away.
8.2 Excellent
Pros: The staff was friendly and very helpful
Cons: Internet was difficult to login to and wasn't a very good connection
10.0 Excellent
Pros:
Cons: Thank you
3.4 Mediocre
Pros:
Cons: The hotel is drastically understaffed. The housekeeper didn't come by our room until after 7p and that included us calling around 3p to make sure they hadn't skipped us. When we got back to our room that evening, we noticed bags of our trash and lots of other rooms trash scattered down the hallways.
The wait staff at breakfast were opening talking about how much they hate their jobs, and the front desk was always full of other guests complaining about something that went wrong with their stay.
10.0 Excellent
Pros: Bed&linens were very clean and comfy. 4 pillows per bed! The staff was friendly from the front desk, to restaurant, to the maintenance guy who brought us pool towels. I was traveling my myself but had a couple friends visit to use the pool and it was great. Lots of families, but quiet rooms can't hear other guests
Cons: Hot tub bubbles were broken.
8.8 Excellent
Pros: Great location but due to construction getting to hotel can be tricky. Hotel is newly redesigned it seems and was very welcome and bright. Room was great size and staff was wonderful
Cons: Not sure what happened but when we arrived and decided to use the restroom it seemed that someone has already been there and sprayed the toilet lid and left their pubic hair
6.5 Good
Pros:
Cons: The AC did not work in two rooms. Third time was the charm
10.0 Excellent
Pros: Got there about 11 am. Had a nice clean room ready for use. Staff was friendly. Had a free shuttle to take use to the river walk so we were save in an area we did not know.
Cons: Not thing. Everything was great
4.8 Okay
Pros: The staff was nice except for housekeeping. The location was nice. Parking was good.
Cons: Housekeeping staff were rude. The pool was dirty, the rooms are poorly ventilated. Woke up and everything in the room was damp. The carpets in the room were nasty and stained. The staff started vacuuming the hallways at 9:30 at night while my kids were sleeping. The kiddy pool tile was crumbling.
10.0 Excellent
Pros: Clean, friendly. I was happy with our stay.
Cons: There wasn't any continental breakfast available...
A stay at Holiday Inn San Antonio - Dwtn - Market Sq places you in the heart of San Antonio, within a 15-minute walk of Market Square and River Walk. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel features 4000 square feet (372 square meters) of event facilities. Free self parking is available onsite.
Pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Steeped in the rich traditions of San Antonio, the Gunter Hotel dates back to 1909, and is celebrating its 110th Anniversary. Listed on the National Register of Historic Places, this landmark hotel continues to be part of the city's unique heritage. Through the years, the spirit of the Gunter’s history has been passed on through generations of our guests and the residents of San Antonio. The Sheraton Gunter is located in the Heart of Downtown San Antonio at the center of everything. Whether you're visiting for business or pleasure, we know you're going to love the Gunter Hotel experience.
Overall 7.6 Good
Based on 1,159 reviews
All reviews
- All reviews
Excellent
9.4
Pros: The hotel was great but when I arrived there they didn’t get my reservation from kayak and I have to wait until somebody answered after 45min somebody returned the call but I have to pay again for a new reservation if you have reservations online you need to get a 24hrs people taking care of the reservations you don’t want to wait that long and more when you have kids and you’re tired from the trip
Excellent
10.0
Pros: Perfect accommodations close to the river walk!
Excellent
10.0
Pros: The staff at the Gunter were extremely nice! They have the most comfortable bed ever!!!!! There bar is small, quiet, and cozzy and full of history. I can't wait to stay their again!
Excellent
8.0
Excellent
9.4
Pros: We really loved the room and furniture. You can tell the hotel is very old, but they keep it up to date. The king sized bed was very comfortable and so were the pillows. Our room was very clean.
Excellent
10.0
Pros: Staff are very friendly and helpful. The Hotel is very nice. Breakfast was excellent.
Good
6.2
Pros: The location
Excellent
9.4
Excellent
8.2
Pros: liked the location, liked the staff parking attendant, bell hop
Excellent
10.0
Pros: The staff was super friendly and very helpful.
Good
6.2
Excellent
10.0
Pros: Well pleased, true professionals all around.
Good
6.7
Pros: Good place to stay in Houston. Confortable room, nice staff and great breakfast. The localization is awsome, but the Internet acess is the best: free and fast.
Excellent
8.0
Pros: very nice place with very accomadating staff, service, parking, food, room service. nice to have private floor
Good
6.0
Pros: the location is good.
Okay
5.6
Pros: The hotel was very clean and the staff was friendly enough. The pool was wonderful in the 108 degree heat.
Good
7.6
Pros: It is close (walking distance) to the area's tourist sites, The Alamo, River Walk, Food, etc.
Good
6.8
Pros: The Sheraton Gunter Hotel is a beautiful elegant hotel with much ambiance. It is very convenient to the Riverwalk & other activities in San Antonio.
Excellent
8.0
Pros: Excellent location near Gaslamp district. Botique hotel with friendly staff
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Cons: $self.cons
Good
6.8
Pros: The comfort of the room and easy access to the tram, Riverwalk and excellent restaurants.
Details
Reviews
Overall 7.6 Good
Based on 1,159 reviews
Cleanliness
8.6
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.8
Value for money
7.7
9.4 Excellent
Pros: The hotel was great but when I arrived there they didn’t get my reservation from kayak and I have to wait until somebody answered after 45min somebody returned the call but I have to pay again for a new reservation if you have reservations online you need to get a 24hrs people taking care of the reservations you don’t want to wait that long and more when you have kids and you’re tired from the trip
Cons:
10.0 Excellent
Pros: Perfect accommodations close to the river walk!
Cons: Breakfast down at the Market can get pretty pricey for a family larger than 2.
10.0 Excellent
Pros: The staff at the Gunter were extremely nice! They have the most comfortable bed ever!!!!! There bar is small, quiet, and cozzy and full of history. I can't wait to stay their again!
Cons:
8.0 Excellent
Pros:
Cons: The pool was not clean and the jacuzzi was not working. That was very disappointing. We were on a short get a way and were expecting to enjoy that.
9.4 Excellent
Pros: We really loved the room and furniture. You can tell the hotel is very old, but they keep it up to date. The king sized bed was very comfortable and so were the pillows. Our room was very clean.
Cons: There were only a few small things we didn't like. One was the air conditioner was awesome and kept the room cool, but it was very loud when it turned on. Woke me up a time or two. Also the valet is quite expensive, but that's expected down by the river walk.
10.0 Excellent
Pros: Staff are very friendly and helpful. The Hotel is very nice. Breakfast was excellent.
Cons:
6.2 Good
Pros: The location
Cons: Sraff
9.4 Excellent
Pros:
Cons: Pool was a bit dirty
8.2 Excellent
Pros: liked the location, liked the staff parking attendant, bell hop
Cons: The air conditioner thermostat had a loud click then the fan noisily came on for about 30 seconds all day and night. the t.v. remote was not user friendly. It took about 5 minutes of running the water before there was any hot water.
10.0 Excellent
Pros: The staff was super friendly and very helpful.
Cons:
6.2 Good
Pros:
Cons: $70 for overnight parking? In the same hotel you booked the rooms? That is ridiculously expensive.
10.0 Excellent
Pros: Well pleased, true professionals all around.
Cons:
6.7 Good
Pros: Good place to stay in Houston. Confortable room, nice staff and great breakfast. The localization is awsome, but the Internet acess is the best: free and fast.
Cons:
8.0 Excellent
Pros: very nice place with very accomadating staff, service, parking, food, room service. nice to have private floor
Cons:
6.0 Good
Pros: the location is good.
Cons: parking cost. it is possible to find parking a few blocks away, but need to get up early to feed meter
5.6 Okay
Pros: The hotel was very clean and the staff was friendly enough. The pool was wonderful in the 108 degree heat.
Cons: The room never had wash clothes so we had to call each day for towels and wash clothes. The concierge called a favorite cab driver for us and the driver was just rude and offensive in his jokes about his wife and comments about our 20 year old daughter. I cannot believe the hotel calls and recommends this man.
7.6 Good
Pros: It is close (walking distance) to the area's tourist sites, The Alamo, River Walk, Food, etc.
Cons:
6.8 Good
Pros: The Sheraton Gunter Hotel is a beautiful elegant hotel with much ambiance. It is very convenient to the Riverwalk & other activities in San Antonio.
Cons: Hot Tub was not working.
8.0 Excellent
Pros: Excellent location near Gaslamp district. Botique hotel with friendly staff
6.8 Good
Pros: The comfort of the room and easy access to the tram, Riverwalk and excellent restaurants.
Cons: No fridge nor bathrobes in the room for the price paid.
Steeped in the rich traditions of San Antonio, the Gunter Hotel dates back to 1909, and is celebrating its 110th Anniversary. Listed on the National Register of Historic Places, this landmark hotel continues to be part of the city's unique heritage. Through the years, the spirit of the Gunter’s history has been passed on through generations of our guests and the residents of San Antonio. The Sheraton Gunter is located in the Heart of Downtown San Antonio at the center of everything. Whether you're visiting for business or pleasure, we know you're going to love the Gunter Hotel experience.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Within walking distance of the San Antonio Convention Center and downtown, Wyndham San Antonio Riverwalk offers area visitors easy access to the best of San Antonio, Texas. Our River Walk hotel's central location and thoughtful accommodations impress the most discerning travelers. An impressive 44,000 sqft of meeting space makes our hotel's downtown San Antonio facility great for business guests. We are pleased to offer an array of services, including a dedicated meetings and conventions staff to ensure that events run smoothly. Additionally, our proximity to AT&T, Bank of America, Toyota and USAA offers an easy commute for our San Antonio hotel's guests. Just a short drive from Sea World, the San Antonio Zoo, Splashtown Water Park and the AT and T Center, and less than a mile from the Alamo, Hemisfair Park, Tower of the Americas and the Alamodome, our hotel's downtown San Antonio address ensure fabulous entertainment options for leisure guests. And, of course, the Riverwalk is just outside our door. While in San Antonio, our Riverwalk hotel's guests can enjoy amenities that include Wi-Fi access and valet parking for a fee. Our facilities include a rooftop pool, Fitness and Business Centers, on-site dining and room service.
Overall 7.5 Good
Based on 1,030 reviews
All reviews
- All reviews
Mediocre
2.0
Pros: I didn't know that when we made our reservation that we had been sent to a third party site. My fiancé had an emergency at work and we needed to reschedule. The hotel was fine with it, but it had to be done through the booking site . Unfortunately the booking site wouldn't allow it. We lost our money I will never book a hotel with kayak again.
Good
6.0
Pros: Location to riverwalk
Okay
4.5
Pros: Great location
Good
6.2
Pros: The view and customer service was great!
Excellent
10.0
Pros: The breakfast buffet was an outstanding value. Great fresh food options and really fresh fruit!
Good
6.0
Pros: The view was amazing and the room was very clean and home like
Excellent
8.5
Pros: The room was nice and clean and we had a view of the riverwalk from the room. Wifi was free, not all hotels in the area offer free WiFi.
Excellent
8.2
Pros: We only stayed for one night so this was perfect. I like how they had an option for gel body wash instead of the bar soap that leaves your skin feeling kind of tight. I like how the valet guy suggested we park for free on the street instead of spending money on valet since we would be there for one night. That was really helpful and he seemed to genuinely care for us to save $$$! We are a young couple and brought our 5 year old so every bit counts. The walk from the boardwalk was only about 10-15 minutes but still fairly close to the hotel.
Excellent
8.2
Pros: Easy to get to Riverwalk, 5-7 minute walk on Riverwalk to restaurants and shops. Quick elevators.
Excellent
10.0
Pros: The people working on cleanup (Maid) she make A really good job
Good
6.8
Pros: Location - location - location - right on the Riverwalk. Conference facility was well laid out and easy to navigate and handled our 300 attendees well.
Concierge was very nice and helpful, as was transportation staff.
Food was above average, especially a lunch that was part of our conference.
Excellent
8.0
Pros: Clean updated rooms.
Okay
5.2
Pros: The comfort and the cleaness of the rooms
Good
7.3
Pros: The boys that worked as the valet service greeted us and helps with all of our needs
Okay
4.7
Pros: The room was nice
Details
Reviews
Overall 7.5 Good
Based on 1,030 reviews
Cleanliness
7.9
Comfort
7.4
Location
7.9
Services
7.4
Staff
8.1
Value for money
6.9
2.0 Mediocre
Pros: I didn't know that when we made our reservation that we had been sent to a third party site. My fiancé had an emergency at work and we needed to reschedule. The hotel was fine with it, but it had to be done through the booking site . Unfortunately the booking site wouldn't allow it. We lost our money I will never book a hotel with kayak again.
Cons: Nothing
6.0 Good
Pros: Location to riverwalk
Cons: Cleanliness of the room was disappointing
4.5 Okay
Pros: Great location
Cons: The bed was uncomfortable. I got a discounted rate thru booking.com and still paid too much for this room. The bed was hard and creaked. I would expect this at a cheaper destination but for $190+ per night this is just unacceptable. Also, who charges $30 a night plus tax for parking? IN SAN ANTONIO?? Who are you trying to fool? We know space is not this much of a commodity. Felt ripped off. Will absolutely not stay here again, and I'm definitely avoiding the Wyndham name in the future.
6.2 Good
Pros: The view and customer service was great!
Cons: No microwave or fridge. Not very clean. Found hair on our beds and some towels. Mold in shower and in sink.
10.0 Excellent
Pros: The breakfast buffet was an outstanding value. Great fresh food options and really fresh fruit!
Cons: First room had a strong Lysol-like odor. They easily and immediately changed my room.
6.0 Good
Pros: The view was amazing and the room was very clean and home like
Cons: The location was a little sketchy the hidden room fees and they gave us a different room than what we originally booked we booked a deluxe suit and the hotel just gave us a random room and said they did not receive our reservations even tho we booked weeks in advance.
8.5 Excellent
Pros: The room was nice and clean and we had a view of the riverwalk from the room. Wifi was free, not all hotels in the area offer free WiFi.
Cons: The wait for the elevators at checkout time were intense. We were on the 20th floor and ended up taking the stairs all the way down bc the elevator was full every single time it came to our floor.
8.2 Excellent
Pros: We only stayed for one night so this was perfect. I like how they had an option for gel body wash instead of the bar soap that leaves your skin feeling kind of tight. I like how the valet guy suggested we park for free on the street instead of spending money on valet since we would be there for one night. That was really helpful and he seemed to genuinely care for us to save $$$! We are a young couple and brought our 5 year old so every bit counts. The walk from the boardwalk was only about 10-15 minutes but still fairly close to the hotel.
Cons: We came earlier than our check in and when I asked the front desk if our room was ready so we could possibly check in early she seemed to have kind of an attitude. We mainly came out to swim and when we went swimming the bottom of the pool felt as if it were coming up? Like as if there was a film covering the pool which was kind of interesting. While in the hot tub there was a couple smoking pot which was not okay, seeing that there were children and families everywhere. When the staff came out to check it out he did not do anything or tell them anything. The couple had thrown whatever they were smoking off the roof so they weren't caught with it but it was fairly obvious that they were smoking. I thought that they would've handled it differently but the staff member seemed okay with the situations and even told the other staff me ever that everything was okay....when that was definitely not.
8.2 Excellent
Pros: Easy to get to Riverwalk, 5-7 minute walk on Riverwalk to restaurants and shops. Quick elevators.
Cons: Doors closed loudly, otherwise room quiet. Pool area small for size of hotel.
10.0 Excellent
Pros: The people working on cleanup (Maid) she make A really good job
Cons: Just one people working on that the front desk she look so happy on she jop look
6.8 Good
Pros: Location - location - location - right on the Riverwalk. Conference facility was well laid out and easy to navigate and handled our 300 attendees well.
Concierge was very nice and helpful, as was transportation staff.
Food was above average, especially a lunch that was part of our conference.
Cons: Had a billing problem that hotel desk staff (including manager) seemed unwilling/unable to resolve. Problem rested with the hotel, but I had to go to our conference coordinator to finally take care of it. Unnecessary run around that should have been quickly resolved.
Room WiFi normally requires extra fee ($9.95/day). Only free in the lobby. Luckily, my conference arranged free WiFi for attendees. Seems a poor method of getting a little more money out of a guest.
8.0 Excellent
Pros: Clean updated rooms.
Cons: Bathrooms could use to be renovated some. Or at least clean the tile
5.2 Okay
Pros: The comfort and the cleaness of the rooms
Cons: The staff at the front desk are "very to the point",poorly informative and kind of rude when information was requested.It is shamefull that in a nice ,expensive hotel,you do not have better quality of customer care
7.3 Good
Pros: The boys that worked as the valet service greeted us and helps with all of our needs
Cons:
4.7 Okay
Pros: The room was nice
Cons: The hotel staff was very rude. The fitness center amoung other things was very run-down. The elevator took forever!!
Within walking distance of the San Antonio Convention Center and downtown, Wyndham San Antonio Riverwalk offers area visitors easy access to the best of San Antonio, Texas. Our River Walk hotel's central location and thoughtful accommodations impress the most discerning travelers. An impressive 44,000 sqft of meeting space makes our hotel's downtown San Antonio facility great for business guests. We are pleased to offer an array of services, including a dedicated meetings and conventions staff to ensure that events run smoothly. Additionally, our proximity to AT&T, Bank of America, Toyota and USAA offers an easy commute for our San Antonio hotel's guests. Just a short drive from Sea World, the San Antonio Zoo, Splashtown Water Park and the AT and T Center, and less than a mile from the Alamo, Hemisfair Park, Tower of the Americas and the Alamodome, our hotel's downtown San Antonio address ensure fabulous entertainment options for leisure guests. And, of course, the Riverwalk is just outside our door. While in San Antonio, our Riverwalk hotel's guests can enjoy amenities that include Wi-Fi access and valet parking for a fee. Our facilities include a rooftop pool, Fitness and Business Centers, on-site dining and room service.
Golf
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in San Antonio (Downtown San Antonio), El Tropicano Riverwalk Hotel is within a 15-minute walk of River Walk and Alamo. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 37000 square feet (3437 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 121 reviews
Okay
5.4
Pros: Staff was super friendly
Excellent
9.4
Pros: The first night, they gave us a 1 bed when I had booked 2. That was resolved the next day. Thanks to the manager, Alex C., for this change. The lobby was great! Very friendly staff.
Good
7.1
Pros: Direct access to the Riverwalk. Comfortable, but small, beds.
Okay
5.1
Okay
4.0
Pros: Nothing to like
Good
6.0
Pros: The hotel had a decent pool with a bar and a fire.
Good
6.0
Excellent
10.0
Pros: El Tropicano Hotel while close to downtown was still removed from the regular commuter traffic. No noisy ambulances or no highly traveled streets to manuever.
Mediocre
2.0
Excellent
8.0
Pros: The price was good for the river walk frontage. The valet was extremely helpful and friendly. The breakfast buffet was good. It was nice to have a small selection of food at the coffee bar.
Okay
5.4
Okay
5.7
Excellent
8.0
Pros: I liked the access to the Riverwalk. The layout was nice and had secure parking.
Good
7.0
Pros: Nice setting, giving you the holiday feeling; great pool and very complete fitness centre; easy access to riverwalk and river taxi; close enough to city centre to go on foot.
Mediocre
2.7
Details
Reviews
Overall 7.1 Good
Based on 121 reviews
5.4 Okay
Pros: Staff was super friendly
Cons: Aging hotel, due for a refresh. Very limited dining options on hotel. Most customers wear wife beaters and carry cases of beer into hotel.
9.4 Excellent
Pros: The first night, they gave us a 1 bed when I had booked 2. That was resolved the next day. Thanks to the manager, Alex C., for this change. The lobby was great! Very friendly staff.
Cons: The parking situation. Too expensive to self park!
7.1 Good
Pros: Direct access to the Riverwalk. Comfortable, but small, beds.
Cons: Thin walls didn’t allow good rest for either of us. We got in too late to enjoy a nice dinner & the food served from the bar/restaurant was worse than what we would’ve found at a fast food joint. $29 to park overnight is outrageous! We won’t be back.
5.1 Okay
Pros:
Cons: Old run down ....major updates ans renovations needed. 29 dolls for self parking or valet rediculaus.....wil defently not stay there again. Not even for 1/2 the price
4.0 Okay
Pros: Nothing to like
Cons: They need to update the rooms . Clean carpet . Pics online are a lie
6.0 Good
Pros: The hotel had a decent pool with a bar and a fire.
Cons: The hotel is old and out dated the toilets were not clean. They charge their customers for parking. And it's a steep charge of 21 dollars a night for valet or 16 for self parking. I would not stay in this hotel again it is not a good value for the money. Holiday Inn or even a best value inn would be better
6.0 Good
Pros:
Cons: We were looking forward to using the hotel's pool but it was closed due to construction and the website didn't mention it. The drain in the bath/shower didn't go down fast enough. In the middle of showering I had to turn off the water so the water could drain down the tub.
10.0 Excellent
Pros: El Tropicano Hotel while close to downtown was still removed from the regular commuter traffic. No noisy ambulances or no highly traveled streets to manuever.
Cons: No ice machines on our floor.
2.0 Mediocre
Pros:
Cons: was not able to go because hurricane Harvey. Could not get a refund.
8.0 Excellent
Pros: The price was good for the river walk frontage. The valet was extremely helpful and friendly. The breakfast buffet was good. It was nice to have a small selection of food at the coffee bar.
Cons: The A/C dripped water onto the carpet. One of our room keys didn't work. The parking pass didn't work when we were ready to leave.
5.4 Okay
Pros:
Cons: Clerk never told my wife. Got surprised at checkout with $80 bill.
5.7 Okay
Pros:
Cons: Pool was closed the entire time
8.0 Excellent
Pros: I liked the access to the Riverwalk. The layout was nice and had secure parking.
Cons:
7.0 Good
Pros: Nice setting, giving you the holiday feeling; great pool and very complete fitness centre; easy access to riverwalk and river taxi; close enough to city centre to go on foot.
Cons:
2.7 Mediocre
Pros:
Cons: Very small room. Barely walking room around bed. Only 1 chair. Though Riverwalk has been extended out to El Tropicano, we had expected to be on downtown Riverwalk, not 2 miles away.
Located in San Antonio (Downtown San Antonio), El Tropicano Riverwalk Hotel is within a 15-minute walk of River Walk and Alamo. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 37000 square feet (3437 square meters), including conference space. Self parking (subject to charges) is available onsite.
Pool
Pets allowed on request. Charges may apply.
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in San Antonio?
Our map will help you find the perfect place to stay close to Spanish Governor's Palace by showing you the exact location of each hotel.
Popular in San Antonio
Accommodations
Airports in San Antonio
Landmarks in San Antonio
- San Antonio River Walk
- The Alamo
- Mexican Cultural Institute
- Tower of the Americas
- San Antonio station
- La Villita Historic Arts Village
- Market Square
- Bexar County Courthouse
- Ripley's Believe It or Not
- Spanish Governor's Palace
- Cathedral of San Fernando
- Rivercenter Mall
- Majestic Theatre
- Arneson River Theatre
- Hemisfair Park
- San Antonio Art League Museum
- Artpace
- Travis Park
- Main Plaza