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Hotels near Austin Bergstrom Airport

Hotels near Austin Bergstrom Airport

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Austin Bergstrom (AUS) - Austin, TX, United States
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Best hotels near Austin Bergstrom Airport

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
8.9
Overall
10.0
Overall 9.1 Excellent
Based on 111 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.2
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
8.7
Services
9.2
Staff
9.0
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.6
Services
8.9
Staff
9.4

Excellent 9.0
Pros: Very convenience location to COTA. The staffs are very helpful especially at late night. It has a restaurant and vending store at first floor, but we still go to Javi's Best Of Tex Mex for dinner. The bed is very comfortable, I slept very well in it. Would definitely come back again.
Cons: The sound insulation in the room is not good, we can hear conversations next door and loud footsteps (kids jumping around) upstairs around 11pm, luckily we went to bed very late that night due to a work deadline. When we went to sleep (3am), it was all quiet, but would be annoyed if we sleep early.
Excellent 9.0
Pros: Clean, reasonable price.
Cons: I was told I was going to get a free breakfast box, notes were put in computer. Next morning, the other guy said notes were in there, but my stay didn’t include breakfast. It’s not a problem, but I didn’t like how I was told one thing
Excellent 10.0
Pros: Affordable
Excellent 10.0
Pros: I loved this hotel. The architects created a spacious, comfortable, attractive space. The employees were friendly, helpful, and professional. I will stay here again.
Excellent 8.0
Pros: Convenient to major highway
Cons: A lot of construction
Excellent 10.0
Pros: How clean the whole hotel was and room. All staff was friendly and courteous. Just a wonderful experience
Cons: Nothing
Excellent 10.0
Pros: the hotel was very clean, the staff is so friendly and welcoming. their food was actually really good. they really made my stay stress free. if i need a hotel again, this would be my number one choice.
Cons: No honestly. I really have no complaints.
Good 7.0
Pros: Clean, modern, new
Excellent 10.0
Pros: Front desk personnel
Excellent 10.0
Pros: Outdoor area
Good 7.0
Pros: Overall seemed clean, gym had adequate equipment, staff was very responsive.
Excellent 10.0
Pros: Nice room for a decent price.
Cons: Have stayed before, and would again.
Excellent 10.0
Pros: clean, easy check in, free transportation from airport
Cons: confusion on check out time, cleaning crew knocked on our door 2 hours ahead of time asking if we were leaving yet
Excellent 9.7
Cons: Excellent service for breakfast
Hilton Garden Inn Austin Airport - Austin
Rated no. 1
9.1
Excellent 9.1
Based on 111 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Location
8.8
Overall
9.3
Overall 9.1 Excellent
Based on 100 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
9.1
Staff
9.0
Cleanliness
7.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.5
Comfort
9.7
Location
9.0
Services
9.5
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.4
Location
8.4
Services
9.1
Staff
9.3
Cleanliness
9.4
Comfort
9.7
Location
9.2
Services
9.4
Staff
9.7

Excellent 10.0
Pros: Room and staff
Excellent 9.0
Pros: this hotel is like new... the king bed was very comfortable the room was very large with a kitchen and a sofa bed... everything was really good
Cons: the very comfortable the king bed and the size of the room crews very friendly
Excellent 10.0
Pros: New. Large rooms
Excellent 10.0
Pros: Everything was excellent other than the breakfast. Maybe I read the description wrong but I expected a breakfast bar. Instead there were paper bags with A banana, muffin, and water in them which we had to grab at the front desk area. No coffee bar either.
Cons: Breakfast
Mediocre 3.0
Pros: The hotel allowed dogs. It allowed 3 adults to stay in one room, with a king and sofa bed.
Cons: The room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed. There was a light on the fire alarm that flashed like a strobe light all night that kept me awake. The staff said it was normal! No airport shuttle. The pet fee was exorbitant.
Excellent 10.0
Pros: The location and the room is excellent! Also great food choices surrounding the hotel.
Cons: The shower could have been a little cleaner but other than that the room was amazing & great space. I wish there was free water in the room, if you drink the water provided it’s a $5.00 charge.
Excellent 10.0
Pros: It was very convenient
Cons: I would have preferred a first floor room.
Good 6.0
Pros: It was a great place to crash near the airport for my family and I. The rooms were spacious and accommodated 3 people.
Cons: Breakfast was bland and nothing special. Doors closed without warning so that if you needed to grab a last minute item you were out of luck.
Excellent 10.0
Pros: Clean, pet friendly, free breakdast
Cons: Nothing at all
Excellent 10.0
Pros: The space cleanliness and all it had to offer.
Cons: No
Excellent 10.0
Pros: Room was clean and big
Cons: No
Excellent 9.0
Pros: Room size, friendliness of staff, cleanliness.
Cons: It took 12 hours for the a/c to get the room to the set temperature and there was no vent in the restroom. Restroom was very hot when showering.
Excellent 10.0
Pros: Best Austin hotel we have been to. We will stay here again and each time we go. Great shuttle, great staff, super clean and quiet.
Excellent 9.0
Pros: Shower bathroom friendly staff cleanliness
Excellent 10.0
Pros: Very clean, very spacious, kitchen included and very quiet. Overall very nice!!
Cons: Location. Was hoping it was closer to downtown, but it's stikl not that far.
Excellent 10.0
Pros: Clean facilities easy access close to airport
Excellent 9.7
Pros: We booked here last minute after an awful experience at a different hotel in Austin. So thankful we did! The staff was so friendly and accommodating to us. The rooms were so incredibly clean. Overall it just felt so comfortable. We will gladly stay here again!
Cons: It was an extra 5-10 minute drive to downtown.... but it’s totally worth the drive to stay at a place safe and quiet. A short Uber drive and your downtown.
Good 7.0
Pros: Full derive refrigerator and microwave. Nice desk, workspace.
Cons: Hard to find, no signage.
Poor 1.0
Cons: Lacking of customer service, great stay if you don't need to make any requests. If any requests are made they will not be honored
Good 7.0
Pros: location
Cons: The girl who checked us double charged our debit card...was a pain to deal with.
Residence Inn by Marriott Austin Airport - Austin
Rated no. 2
9.1
Excellent 9.1
Based on 100 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.9 Excellent
Based on 505 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.0
Services
8.7
Staff
8.9
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.0
Services
9.1
Staff
9.3

Excellent 8.0
Pros: The staff was extremely helpful.
Cons: Paying for parking
Excellent 10.0
Pros: This is by far one of the cleanest hotels we have stayed at! The room I booked was upgraded to a suite and moved to the first floor since I had a pet. The best perk was the pet fee, it is only a $75 flat-fee versus the daily rate of most hotels. They also offered early check-in, which is a bonus for travelers with unexpected arrival times.
Cons: Just the parking fee, but not sure if that is because of the location near the airport.
Excellent 9.0
Pros: can't get any closer to the airport, which was appreciated after a late flight
Excellent 10.0
Pros: Great location next to the airport
Excellent 8.0
Pros: Location, price
Cons: Am staff a little cold
Excellent 8.0
Pros: N/a did not have breakfast
Cons: N/a everything was great
Excellent 10.0
Pros: Great room, comfy bed, and even good food! Friendly and respectful staff, too!
Cons: I did NOT like the morning shuttle driver . He was rude to the point of being mean to me, the other passenger, and people unloading at the airport - including raising his voice at us. He was a total jerk!
Okay 5.0
Pros: Proximity to airport
Cons: Room had a musty smell, and the ceiling had cracks in it
Excellent 10.0
Pros: Very clean. The bed was comfortable and the a/c worked like a charm. It was quiet and the thermostat worked properly. The staff wore facemasks which is really important right now. We were very impressed with Hyatt Place.
Cons: The only drawback: there is no microwave in the room. We had to go to the lobby to warm up our dinner.
Excellent 10.0
Pros: What I liked the best about this hotel is the overall cleanliness and the style of the hotel!
Cons: There wasn’t anything I disliked. This is one of my favorite hotels to stay in!
Excellent 10.0
Pros: From the shuttle driver who was remarkably helpful to departure all was perfect. The shuttle driver was a most excellent representative of excellence
Good 7.0
Pros: The hotel is in a great location for airport travel. Very clean and welcoming.
Cons: There was a $14 charge to just park for the night. I did not see this in any disclosure from the hotel when I booked the room.
Excellent 10.0
Pros: The friendly staff and the cleanliness of the hotel.
Excellent 10.0
Pros: Can't go wrong with a Hyatt Property. This one is new, clean, sleek, has good on site & staff was great !
Excellent 10.0
Pros: Amazing hotel, with amazing customer service!
Excellent 9.0
Pros: Super clean and good location
Cons: Austin airport hotels required to charge guests to park. I was upset they said it was $14 additional per night. However I still didnt see a charge for it. Also, free breakfast is only for Hyatt reward members. I recommend staying off airport if u can
Excellent 10.0
Pros: Beautiful place , well kept & clean !
Cons: No complaints at all !
Excellent 8.0
Pros: Quick and efficient check in and a comfortable room for the price!
Cons: Cleaning lady who showed up at 9:00 and did not listen to our protests that we were still in the room. Had to get up, meet her at our open door (that she opened) and tell her we did not want her there.
Hyatt Place Austin Airport - Austin
Rated no. 3
8.9
Excellent 8.9
Based on 505 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
8.3
Location
8.9
Overall
8.3
Overall 8.9 Excellent
Based on 294 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
8.3
Location
8.9
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.3
Location
9.0
Services
9.5
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.0
Services
9.2
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
9.9
Comfort
9.6
Facilities
2.0
Location
9.1
Overall
2.0
Cleanliness
9.8
Comfort
9.5
Location
9.0
Services
9.4
Staff
8.8

Excellent 10.0
Pros: Nice clean, spacious room. Really enjoyed the stuff and especially Lori the bartender. She was very helpful what was going on in the Austin area.
Cons: There wasn't anything I didn't like.
Excellent 10.0
Pros: Very clean and very friendly staff
Excellent 9.0
Pros: The room was spacious with plenty of seating and desk/table space. I did hear someone walking around right above us when we got in bed but it was just for a minute.
Cons: Not a contactless checkin.
Okay 4.0
Cons: We got three different keys and could not get into the room because they wouldn’t open the door. We eventually have to try 2 sets of manager master keys to open the door without success. After a long drive & waiting 30 minutes to check in, we eventually had to switch rooms.
Excellent 9.0
Pros: It was clean and comfortable
Cons: The clerk who checked us in was rather brisk. She must have been having a bad day.
Excellent 10.0
Pros: The service and rooms
Cons: I had to pay to get breakfast
Excellent 9.0
Pros: Newly remodeled. Clean . Comfy bed
Cons: Room was a little humid
Excellent 9.0
Pros: New hotel between the airport and downtown. The place is super clean and the staff is great. Airport shuttle was a great bonus.
Cons: There is nothing within walking distance.
Excellent 10.0
Pros: Everything was great everyone was very nice and helpful for sure booking again at this location.
Excellent 9.0
Pros: Shuttle service to airport. Availability of bar. Nice pool and patio.
Cons: Gratuity of 18% automatically included in bar tab.
Excellent 10.0
Pros: The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.
Cons: N/a
Excellent 9.0
Pros: Very clean, since were relying on the hotel shuttle to get to the airport we were happy with the lounge/restaurant and our waitress great! The food was very good also!
Cons: We were on the end by the highway and heard semi's traveling on the highway all night long.
Excellent 10.0
Pros: Amazing room with big king sized bed. Great bath products.
Cons: Would have loved it if breakfast was free but everything else was great.
Excellent 10.0
Pros: Room was great and staff was friendly.
Cons: Charge for continental breakfast.
Excellent 8.5
Excellent 8.5
Excellent 10.0
Pros: New and clean. Nice bar area and great rooms
Excellent 8.0
Pros: The staff was friendly,and it was clean.
Cons: I was expecting complimentary breakfast. The front desk made me aware that breakfast was included with the purchase of my room.
Excellent 10.0
Pros: The staff is very helpful. The design of the room is well thought of.
Cons: The front desk staff went out of their way to help us.
Mediocre 3.0
Pros: Ease of access for the business I was in Austin for.
Cons: Billing process absolutely sucks!!!
Good 7.0
Pros: The service here is always great! My wife and i stay here every time we are in austin.
Cons: The room wasn't as clean as before. A few water stains on the floor in the bathroom and the drawers had some left over trash from past customers. However, the last 4 times we stayed in this hotel, the rooms were impeccable.
Excellent 9.4
Pros: They were helpful
Cons: The gentleman who checked me in was way too fast and I felt extremely rushed or a bother. In the morning the room service staff was soooo loud clanging and banging around. I have no idea what they were doing. I put the quiet please sign on my door but that didn't do much for the noise.
Mediocre 3.1
Pros: I arrived at the holiday inn Austin airport with my kayak reservation in hand. However they could find no record of the $169 pre-paid reservation so they charged me $219 in addition. Had I known it was going to cost me over $400, I would have stayed at the W! Also traffic is terrible on the only road able to access the hotel because of highway construction.
Cons: The hotel is brand new and clean but very expensive when you are charged twice!
Holiday Inn Austin Airport - Austin
Rated no. 4
8.9
Excellent 8.9
Based on 294 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.1
Facilities
5.3
Location
8.8
Overall
6.0
Overall 8.9 Excellent
Based on 108 reviews
Cleanliness
9.4
Comfort
9.1
Facilities
5.3
Location
8.8
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.8
Location
9.5
Services
9.0
Staff
9.0
Cleanliness
5.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
5.0
Cleanliness
9.4
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.1
Cleanliness
9.0
Comfort
7.3
Location
8.0
Services
8.0
Staff
8.0
Cleanliness
9.5
Comfort
9.5
Location
8.8
Services
8.9
Staff
8.7
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
9.5
Staff
8.4

Mediocre 2.0
Pros: Didn't let me stay for the duration if was booked for.
Cons: if I stayed for the duration it was booked for
Excellent 10.0
Cons: Front desk clerk was very cold and did not seem very welcoming!
Excellent 10.0
Pros: The property was great. Spacious and loved the amenities. Full fridge was awesome and the coffee maker was a lifesaver.
Cons: There was nothing I didn’t like about the property.
Excellent 8.0
Pros: Everything about the property was great. I would honestly stay again.
Cons: I was charged a bigger amount than the one given on the receipt.
Excellent 9.0
Pros: The rooms are clean
Cons: That we have separate floors
Excellent 10.0
Pros: Such a comfortable and spacious room. The beds are SO COMFY. Super nice staff and free breakfast. Great location near the airport and a little convenience store.
Excellent 10.0
Pros: Excellent service
Excellent 10.0
Pros: Clean, friendly staff
Excellent 10.0
Pros: Clean and comfortable.
Excellent 8.0
Pros: excellent frontdesk staff !!Hotel employees Clean big rooms
Cons: Kitchenette not equipped enough and cheapn noisy A/C
Excellent 10.0
Pros: Friendly staff that assured my quick and efficient check in and transfer to airport. Saline pool so relaxing, and great breakfast the next morning.
Excellent 8.0
Cons: Wait time upon arrival; door locks wedged with paper so they wouldn't actually lock (to pool and fitness center)
Excellent 10.0
Pros: Very helpful staff.
Excellent 8.0
Pros: Nice staff, place, good location. The only thing that I needed was a firm pillow choice.
Excellent 9.0
Pros: Very clean and the staff was friendly and helpful.
Mediocre 2.0
Cons: I was traveling with my boss and booked 2 rooms through Kayak. I showed up with my booking.com confirmation and the hotel had no record of my reservation. It was Wednesday night in Austin, TX and almost the whole city was sold out (everything at the Home2 Suites level was long gone). I ended up finding a shabby hotel across town which I ended up taking only because I didn't want to drive another 30 min -1 hour to another city as my boss had the first flight out of Austin the next morning. Totally unacceptable experience as it not only reflects poorly on your company, but me personally and professionally.
Excellent 10.0
Pros: Cleanliness of the room.
Cons: I was charged when I made the reservation which I did not think would occur.
Excellent 10.0
Pros: Hotel appears to be very new and modern. Lots of space.
Cons: The area isn’t the best. Would not recommend stopping at the Mobil gas station next door.
Home2 Suites by Hilton Austin Airport - Austin
Rated no. 5
8.9
Excellent 8.9
Based on 108 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.0
Overall 8.6 Excellent
Based on 148 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
9.6
Comfort
10.0
Facilities
9.2
Location
9.6
Overall
9.5
Cleanliness
7.5
Comfort
6.5
Facilities
6.5
Location
6.5
Overall
6.5
Cleanliness
9.3
Comfort
8.9
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.6
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.6
Location
8.9
Services
7.8
Staff
8.9

Okay 4.0
Pros: I like that it was 15 minutes from downtown Austin. I thought the cable was really good also. I like that it was quiet and in a private location.
Cons: I did not like that I found hair in my sheets and in the bathroom floor. I thought the breakfast was laughable. It had a small bagel, two cold boiled eggs, yogurt, and a choice of tow cereals. It should have been a hot breakfast where they asked us what we would like. The bagel did not even have jelly. I wanted to make waffles and the had not waffle mix. They need to have someone their who is making waffle or eggs and passing out pastries as well.
Good 6.0
Pros: Room was fine till we saw a roach going across the desk.. Tried to get it but it got away. To late and to tired to deal with it at the time. Had to get up early and check out to catch flight.
Cons: Room was fine till we saw a roach going across the desk.. Tried to get it but it got away. To late and to tired to deal with it at the time. Had to get up early and check out to catch a flight.
Excellent 8.0
Pros: It was quiet. Close to restaurants and a coffee place.
Cons: The room had bottle caps under bed which made me question just how well it was cleaned. I stayed at a Hampton in Phoenix at the end of August that was very well maintained for cleanliness including air purifier in room and saran wrapped remotes.
Excellent 9.0
Pros: Very quiet and close to the airp
Cons: Nothing
Excellent 10.0
Pros: Beautiful and clean!
Cons: Got rid of shuttle service during Covid. And booked this hotel to use the shuttle service.
Poor 1.0
Pros: Location
Cons: I found bed bugs in my bed and they moved me to a new room without an apology and made it seem like it was my fault. I noticed multiple bug bites on my arms and legs the second And third dayS of my stay and couldn’t not continue the Last night.
Excellent 10.0
Pros: great customer service at the front desk
Excellent 9.0
Pros: Friendly STaff
Mediocre 3.0
Cons: Rooms a little out dated..Staff was ok, Need more multi cultural staff members on board..
Excellent 8.0
Pros: updated, room interiors are modern and clean.
Cons: room did not have mini fridge, shower head needed maintenance
Excellent 10.0
Pros: Clean nice good location
Cons: No
Excellent 8.0
Pros: do not understand why I have the room charge twice, someone wants to explain what happens?
Cons: do not understand why I have the room charge twice, someone wants to explain what happens?
Excellent 10.0
Pros: The friendly staff!
Excellent 10.0
Pros: check in was fast room was neat and clean
Good 6.0
Cons: Water smelled like fish guts.
Excellent 10.0
Pros: The stay was very enjoyable and the hotel was one of the best we've stayed at. We would definitely stay there again.
Excellent 10.0
Pros: Especially liked service staff friendliness. A special thanks to D. J. Collins, the night clerk. He helped us contact some new-found friends for whom we didn't have the last name or room number. He knew and followed all of the privacy rules and passed a message to them that allowed us to contact them. We also liked the fact that you gave the cleaning staff part of Thanksgiving day off. We didn't mind at all that there was limited cleaning service on Thanksgiving. Our air conditioning wasn't working one morning, but the lady at the desk had it fixed while we were eating breakfast. Please pass on to D. J. and others our appreciation. ---- a retired couple from Missouri
Cons: We didn't need the refrigerator, but we did notice that it had been revoved from the cabinet. Otherwise, We have no complaints about the hotel or its service.
Okay 5.1
Pros: The man at the desk, Jeff was very nice and helpful.
Cons: I was not happy with my stay at this hotel because I did not get the room that I had booked. My room was supposed to have one king bed, and instead, it had two double beds. I was told that they had no more rooms with king sized beds, even though I booked my room almost a week before my stay. The beds were also not very comfortable and the pillows were not either. Overall, I was pretty unhappy with my stay at this particular Hampton. In the past, I have always liked staying at Hampton because of how nice the rooms are, and how comfortable the beds are. I did not have that experience this time.
Okay 5.7
Pros: Close to the airport with shuttle service to and from the the airport. The shuttle was broken down when we needed to the return to the airport, but the Hampton in paid for our Taxi.
Cons: Its a hampton inn. You pretty much know what you are getting when you sign up. its a hotel with a clean bed, and free breakfast. Nothing to rave about, but at the same time nothing to complain about
Hampton Inn & Suites-Austin Airport - Austin
Rated no. 6
8.6
Excellent 8.6
Based on 148 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Food
0.0
Location
8.8
Overall
10.0
Overall 8.5 Excellent
Based on 925 reviews
Cleanliness
8.9
Comfort
8.9
Food
0.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.7
Staff
8.7
Cleanliness
5.0
Comfort
0.0
Food
0.0
Location
5.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.6
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.8
Cleanliness
8.9
Comfort
9.0
Location
8.7
Services
8.6
Staff
8.8
Cleanliness
8.5
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.2

Good 6.0
Pros: Location
Cons: The clerk when checking in was not the most welcoming. She put me on the first floor without asking my preference. The pillows were extremely horrible and did not have any support. The shower was horrible, had rust stains and the tub floor was warped.
Okay 4.0
Pros: Location and it was clean
Cons: No breakfast not even a bag with a breakfast bar or a roll and a piece of fruit only coffee in room
Excellent 10.0
Pros: Very clean. Quie TV and feels homey
Cons: No complaints
Good 6.0
Pros: Location and accessibility
Cons: We’ve been staying at this LaQuinta whenever we travel to Austin to visit family. When Wyndham first took over the property it was very well maintained. Over the last couple of years that has declined and appears to be falling into disrepair, much like many of the other Wyndham properties. Very disappointing
Okay 4.0
Pros: The location of it was nice in austin city by the airport.
Cons: Very disappinted that there was not even a single bottle of water in the room as complimentary. Especially when you offer a coffee machine with coffee, you would expect atleast a bottle of water to make the coffee with. The blanket was dirty and stained.
Okay 5.0
Pros: I liked that it was close to a lot of our favorite restaurants.
Cons: The lady up front was really rude. She was not friendly or welcoming at all. The ac unit in the room was not working we were hot all night. The king size bed had only three small pillows which made it uncomfortable to sleep all night.
Okay 5.0
Pros: Microwaves and refrigerators in all rooms
Cons: no promocodes
Mediocre 3.0
Pros: Close to the airport.
Cons: Loud metal doors to the rooms that were slamming shut all night long.
Good 6.0
Pros: Location, price, decor, WiFi, friendly and easy check in!
Cons: Pillows were not poofy, and seemed that a few cleaning items were not attended to. (Desk chair had a few long hairs, sheets on one bed had a few hairs, bed linens didn’t smell fresh and bathroom sink drain was closed. I opened it, of course, just a bit disconcerting. ) These items made my family members uncomfortable. Know it’s harder on cleaning staff to do regular items plus COVID procedures. Not sure what the solution is. Thanks for the good work in other areas.
Excellent 9.0
Pros: I liked the rooms the size etc.
Cons: Cable could be ALOT BETTER.... it barely offers any channels
Excellent 10.0
Pros: The bed, and that it's dog friendly!!
Cons: ___
Excellent 10.0
Pros: Beds
Poor 1.0
Pros: The rooms were a nice size and the evening staff was nice and caring
Cons: There is a homeless encampment down the street and drug addicts roam the streets at night. I was victimized of personal property on my first night 11/11/2020, I informed the morning supervisor and she could care less about anything, absolutely stone face coldness. No cameras and no security. The manager Jason did a great job documenting the crime, but I still felt unsafe. Would not recommend.
Poor 1.0
Pros: Comfortable rooms
Cons: No security
Poor 1.0
Pros: The room , was a nice size ...
Cons: That they didn’t have none of amenities .. advertising
Poor 1.0
Pros: Good location in the city.
Cons: Rooms are not clean
Okay 5.0
Pros: Location
Cons: It is advertised that they have a pool and offer breakfast but they currently don't. It was a big let down that my kid couldn't go swimming.
Excellent 10.0
Pros: I love this hotel's location and cleanliness and the size of the rooms
Cons: The staff can be a bit rude at times
Excellent 9.0
Pros: Very clean place, front desk is always more than willing to help out with any issues, they do a good job keeping the Austin homeless out of the parking lots.
Cons: Nope. It’s perfect for our work stays
Excellent 10.0
Pros: Very clean. Very very clean place. Front desk is always more than helpful. The “snack pantry” has a great selection for us road workers. Very close to restaurants and nightlife.
Cons: Not really anything they can control but we did have gas cans stolen from our work trucks. Some of the “Austin wanderers” like strolling thru the parking lot but security normally does a good job at removing people that don’t need to be
Poor 1.0
Cons: You change the price on me. Yes
Good 7.0
Pros: Location,Staff fine. Back door was locked and key wouldn’t work, they just left unlocked,
Cons: Last night we had evacuated people from South moved in and couldn’t get another room Thurs night, ok, We got another room in Bastrop,Tx.
Mediocre 2.0
Pros: Will not clean room, want bring towels or make beds
Cons: They want clean room or bring towels or make beds , there making good $ now,
Mediocre 3.0
Pros: Location was excellent
Cons: My room was next to a jungle party... loud music, loud street language... horrible! My travel schedule had me too tired to complain in order to attempt a room change.
Excellent 10.0
Pros: Very clean and friendly staff
Cons: None
Excellent 10.0
Pros: Everything
Cons: Hotel stay was excellent
Excellent 10.0
Pros: I LOVE IT HERE I MAY NEVER LEAVE! !!
Excellent 10.0
Pros: Customer service
Cons: Na
Mediocre 3.0
Pros: When I left
Cons: The rooms and the the manager decision about an incident with the air conditioning
Mediocre 3.0
Pros: The hotel location was close to where I needed to be during my stay.
Cons: It continues to advertise comp breakfast and open swimming pool which both are false. The room was not thoroughly cleaned as should be. The bathroom sink would take almost an hour to drain after use. A lamp had a glasshade that cracked due to heat of bulb
Mediocre 2.0
Pros: Very dirty place, dirty dore nob, elevator trashy, dusty carpet, they don't care about sanitation
Cons: Location
Excellent 10.0
Poor 1.0
Cons: Non of the amenities advertised were available. Changed rooms after the first night due to cockroaches on the coffee bar. Asked front desk to extend check out, next day manager was at my door stating that late check outs not allowed. Very rude. Horrible.
Okay 4.0
Pros: The location in comparison to where I was going. Short distance.
Cons: The glass lamp shade cracked due to heat of the size of bulb. The refridgerator freezer section was iced over. The sink in the bathroom would not drain properly. The hotel could have provided complimentary snacks since not providing breakfast but did not.
Okay 5.0
Pros: Location n ease
Cons: Ac unit wasn't able to keep room at 67 degrees plus last 2 notes I smelled burned or overheated compressor on ac but I was too tired n dehydrated to switch rooms
Okay 4.0
Pros: It was easy to locate from the airport.
Cons: No free breakfast, as advertised. (No coffee. No "to-go" bags, either) No swimming pool, as advertised. The room was adequate.
Mediocre 2.0
Pros: I have stayed many times. Nice hotel with good location.
Cons: You advertised breakfast included. There was no breakfast. You advertised pool. It was closed. I had planned a leisurely afternoon swim and a breakfast meeting in the morning. Neither happened.
Okay 4.0
Pros: Close to stores
Cons: Customer service sucks at this location
Good 7.0
Pros: Great location with friendly staff.
Cons: My room had a weird scent and the elevator was too loud.
La Quinta Inn & Suites by Wyndham Austin Airport - Austin
Rated no. 7
8.5
Excellent 8.5
Based on 925 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.3
Location
8.6
Overall
8.0
Overall 8.5 Excellent
Based on 322 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.3
Location
8.6
Overall
8.0
Cleanliness
6.6
Comfort
6.6
Facilities
6.6
Location
6.6
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.9
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.0
Cleanliness
9.4
Comfort
9.1
Facilities
9.4
Location
9.4
Overall
9.3
Cleanliness
8.2
Comfort
8.1
Location
8.4
Services
8.1
Staff
8.3
Cleanliness
8.7
Comfort
8.6
Facilities
6.5
Location
8.0
Overall
6.0
Cleanliness
8.6
Comfort
8.5
Facilities
8.1
Location
8.4
Overall
7.8
Cleanliness
7.9
Comfort
7.7
Location
7.7
Services
7.7
Staff
8.2

Excellent 10.0
Pros: The room was excellent. Very clean and spacious. Beds were exceptional comfortable and the best.
Cons: Nothing everything was nice. Loved the room and bed.
Excellent 8.0
Pros: I liked everything its was very big and quiet.
Cons: The morning staff.
Excellent 9.0
Pros: Nice tub
Mediocre 3.0
Cons: Smoke alarm was going off in first room. They moved me to different room . Smoke going off there also. Smoke alarm not going off. It was beeping about ever 10 seconds. Let office know and they came up and took alarm out of room. (So no alarm).
Excellent 10.0
Pros: Breakfast and the room was clean and comfortable.
Good 7.0
Pros: The workers are nice
Cons: The big room
Excellent 10.0
Pros: Close to the airport and quiet.
Good 7.5
Pros: Good location
Cons: 3 days with no room cleaning service. Loose tile on bathroom floor and loose toilet seat
Excellent 10.0
Pros: everything
Cons: nothing
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The king suite room was large, comfortable, and very clean. Great customer service and modern amenities. I liked the high ceilings, good air conditioning, and crown molding. The smart TV with access to Youtube and ability to log into Netflix was a great bonus.
Cons: Although Riverside Dr has improved in the recent years, it is not a neighborhood that you want to go for a jog in. Just be aware of your surroundings.
Good 6.0
Pros: The design is great and very comfortable. Great value.
Cons: I found a live cockroach in the bathroom!
Excellent 10.0
Pros: Clean rooms and a good breakfast
Cons: The thin bacon
Excellent 8.0
Pros: Big room, great breakfast, comfy beds, good location, shuttle service, good TV
Cons: One mattress was producing a strange sound when I moved - like metal on metal (probably springs).
Good 6.0
Pros: Breakfast was decent. Rooms were big, hotel was clean. Front desk staff was very helpful at check in/out.
Cons: Air conditioner was loud when on. Mattresses were very uncomfortable.
Excellent 10.0
Pros: Friendliness of the hotel staff.
Cons: No.
Poor 1.0
Pros: Location
Cons: Room had really bad smoking smell when I checked in
Excellent 9.0
Pros: Location. easy access to major highways
Excellent 10.0
Pros: Our room was REALLY big. The receptionist at the front desk was reakky kind and got us checked in very quickly. The hot breakfast was delicious.
Good 7.5
Pros: The young lady at the front desk was as very friendly and helpful
Cons: The location is right by construction, it was a little loud. The bed was a little lumpy
Mediocre 3.3
Cons: Horrible shuttle service and lausie bathroom with no tawells
Excellent 9.0
Pros: very clean, quiet, friendly staff, good breakfast, close to airport
Cons: The air conditioner was loud, rattled.
Good 7.0
Pros: Pretty lobby. Good breakfast. Friendly staff.
Cons: Horrible lighting in bathroom. Room smelled musty. Uncomfortable pillows. Biggest disappointment was the climate/thermostat in our room. Even when temp on thermostat said it was in the 60's, it still felt damp and humid.
Good 6.5
Cons: Lack of full service shuttle van to the airport.
Excellent 10.0
Pros: This is the best hotel we ever stayed at. We loved every second of it. Incredibly clean and the nicest staff we have ever encountered.
Okay 4.0
Pros: breakfast
Cons: outdated facilities, looks like they are trying to update the rooms/bathroom but they need to not cut corners.
Excellent 8.5
Pros: Kind staffs Clean facilities
Cons: No good accessibility to store and restaurant
Excellent 9.4
Pros: Staff was great
Cons: Paper thin walls. Heard everything from people walking above me to vacuuming floors.
Good 6.5
Pros: The room was comfortable and clean
Cons: I checked in at 11pm and left at 4am and still had to pay full price. The shuttle never came to get me from the airport so I had to call for a taxi after sitting there for over a half hour.
Excellent 10.0
Pros: typical BW Plus. I like staying at BW Plus because of the consistency of the properties... I travel a lot and I like knowing what I'm getting. Great job again Best Western! Keep it up...
Mediocre 2.0
Pros: The a/c
Cons: First off, I was charged by kayak. Then I proceeded to get charged by the hotel. Then the night staff could not find my reservation. This lead to a long wait. Then he finally gave me a card to my room, well it was not quite my room. As I entered that first room I found a naked man sleeping on the bed. At this point I was tired and frustrated, so I went back down to the desk. The employee found an unoccupied room. The room was new, but the fit and finish of the construction is terrible. The paint had a horrendous smell, and all the seams in the drywall was very visible. Overall it was a terrible venture down to Austin.
Excellent 10.0
Cons: Didn't like the limited options of bars/restaurants.
Good 6.2
Pros: Beds and room were clean, staff was helpful and kind, we were comfortable and undisturbed by others
Cons: the breakfast was unsatisfactory, the hot food was unbearable and the items such as bagels and pastries tasted stale, we were informed that the pool was unusable during our entire stay because of one night of rain that "disrupted the chemicals" and that there was nobody available to fix it. that was a major disappointment for us and other guests.
Excellent 9.7
Pros: Very clean and comfortable rooms. Friendly and helpful staff.
Cons: Nothing.
Excellent 9.7
Pros: Great for a one night stay
Cons: Nothing really
Excellent 9.6
Pros: This hotel was equally close to the airport and close to the city. It made staying in Austin very convenient. The room was very clean and the staff pleasant.
Cons: The walls were very thin. We could hear everything above and around us at all times of day and night. Made sleeping a bit difficult.
Good 7.6
Pros: Bed
Cons: The shampoo, soup, conditioner, hair dryer
Excellent 10.0
Pros: I LOVED THE STAFF!!! What awesome, wonderful, fantastic people!!! The room was beautiful, extremely clean and most comfortable, but it was the staff that made out stay here wonderful! I can't wait to stay here again!!!
Cons: Nothing, everything was perfect!
Best Western Plus Austin Airport Inn & Suites - Austin
Rated no. 8
8.5
Excellent 8.5
Based on 322 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.6
Overall
9.3
Overall 8.5 Excellent
Based on 199 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.9
Services
8.9
Staff
9.2
Cleanliness
9.2
Comfort
9.0
Location
8.9
Services
9.0
Staff
9.3
Cleanliness
8.6
Comfort
8.8
Location
8.0
Services
7.8
Staff
8.9
Cleanliness
8.5
Comfort
8.5
Location
7.8
Services
7.6
Staff
8.3

Excellent 10.0
Pros: The staff were wonderful - meeting unexpected needs graciously and with kindness.
Cons: No
Excellent 10.0
Pros: It’s a quiet location that is easy to access.
Poor 1.0
Pros: The locations is good
Cons: The morning of our first night there at 8am we were trying to leave the hotel and we got stuck in the elevator. The elevator arrived at the first floor but the door didn't open. We called the front desk using the elevator wall speaker phone. The lady said, I'm coming over and getting help. We didn't hear anything. 3-5 minutes passed, we called her again and she said: "don't worry about it!" I'm getting help to get the door open. How can we not worry about it? We are stuck there and is very scary. No one talked to us. No one made sure we were ok. I could have been a diabetic or with another serious illness. Also, with covid-19, one of worst places to be, for an extended period of time, is an elevator. Finally we saw that someone had inserted a metal stick thru a hole but he didn't say anything and was trying to move a mechanism. He tried several times with no success. He could have asked us to do something. My husband kept asking, what are you trying to do? Do you want me to help and do something? My husband figure out what the person was trying to do and he moved the lever that open the door. The person outside didn't know what to do at all and he could have taken another 30 minutes trying. We were stuck for about 10-12 minutes but felt at lot longer. We come out and we see a young Hispanic guy and he was nice and apologized for the trouble. No one else said anything. The lady who had answer the phone was busy preparing breakfast. A men in the reception left his post when we passed by. No one asked us anything and no one made sure we were fine. We really wanted to check-out and leave at that moment but we needed to make an appointment, the reason we had traveled to Austin for. We are very disappointed with the Marriott company. We understand the situation with covid and having less employees but the hotel seem at full capacity. There needs to be more employee training and more maintenance at this hotel.
Excellent 10.0
Pros: Everything was clean and easy to get too. Love the layout of room.
Excellent 9.0
Pros: Very nice and clean. No problem with bringing toddler.
Cons: No free coffee in lobby.
Excellent 10.0
Pros: Service, room was spotless , low deposit hold
Excellent 8.0
Pros: Location
Cons: Shuttle not available for early am flights
Okay 4.0
Cons: It took awhile for the staff to program the keys. The door to the room was hard to open.
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: It was clean
Cons: I was under impression there was a free available breakfast but there wasn't and the tv would only let you watch things if you paid.
Excellent 10.0
Pros: The Bistro manager.
Cons: No, everything was fine.
Excellent 8.0
Pros: Proximity to airport
Cons: Out-of-the-way location.
Excellent 8.0
Pros: updated lobby,good location, clean
Cons: only one working elevator, house keeping knocked on door at 8 in the morning trying to come in to clean
Excellent 8.0
Pros: Served my needs.
Cons: Nil
Excellent 8.0
Pros: Did not stay long enough to have an opinion
Cons: You could not see it from the hwy,GPS says you've reached your destination and we could not see it definitively need better signage
Mediocre 3.0
Cons: Room was very Hot
Excellent 9.4
Pros: The staff were so friendly and helpful, especially the airport shuttle driver
Cons: The location is slightly creepy with an abandoned hotel right next door and some sketchy characters nearby
Good 7.0
Pros: Clean modern room
Cons: Worst shower in years!!!
Mediocre 3.0
Cons: Bathroom in room.
Good 7.0
Pros: Super nice all the amenities
Cons: The only complaint I have is even though I had a reservation I had to wait about a half hour for a clean room at 5:00 pm.
Okay 5.0
Pros: clean and staff is warm and welcoming. Starbucks in lobby helps
Cons: location is less than easy to get to. If your having to stay near airport this is a clean cheap option
Excellent 8.0
Pros: Friendly staff.
Courtyard by Marriott Austin Airport - Austin
Rated no. 9
8.5
Excellent 8.5
Based on 199 reviews
Details
Reviews

Cleanliness
8.8
Comfort
9.1
Facilities
8.6
Location
8.7
Overall
8.6
Overall 8.4 Excellent
Based on 252 reviews
Cleanliness
8.8
Comfort
9.1
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
8.6
Comfort
8.9
Location
8.4
Services
8.5
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
9.0
Services
8.6
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.5
Staff
9.5
Cleanliness
8.6
Comfort
9.0
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.5
Comfort
8.8
Location
8.2
Services
8.7
Staff
9.3

Poor 1.0
Pros: I did not like i was accused of smoking bc a smoke detector went off while i was showering. And i was chharged $250.00.
Cons: I did not like i was accused of smoking bc a smoke detector went off while i was showering. And i was chharged $250.00. I called to ask what the additional charge was as i was unaware of damages. I was told by manager fabiola that since i smoked i was charged. Ahe said that i removed the cover off a detector to try to silence it. I told her when i was in shower that morning, the steam set the detector off and that the cover fell then. I never thought that would make me responsible for an allegation she was adamant about. I also informed her i had been bitten by what i think were bedbugs. She said they treated the hotel and all bedding is wrapped. She didnt listen at all and was rude. Then told me she was gonna end the conversation and hung up just bc i asked her how they can charge in an inflection she apparently thought was confrontational. I was not happy especially bc i didnt smoke in that room at all ever but was accused of lying. Yes i was defensive naturally and rightfully so. But i in no way form or manner cursed of said anything derogatory to her. I am very upset with the unprofessional and tacky treatment i was given
Good 6.0
Pros: The breakfast attendant was super nice! I can’t temper her name but she said she only worked part time.
Cons: The property seemed dated and the construction in around the airport area is terrible.
Excellent 8.0
Pros: Friendly staff, very accommodating.
Cons: The lever you needed to pull up in the tub to divert water from to the shower head was corroded in place to the bathtub spout position. I pulled as hard as could and couldn't budge it. The manager had to fix it. Also, there were no hangars in the closet
Excellent 10.0
Pros: Good and fresh , clean
Cons: More light outside by the entrance,
Excellent 10.0
Pros: Friendly staff and clean environment
Good 7.0
Pros: People were friendly, location was good, cleanliness was ok but otherwise it's just a hotel. Nothing too great, but nothing bad either.
Excellent 9.0
Pros: Clean, staff was helpful
Mediocre 2.0
Pros: Very clean.
Cons: They put us in a handicapped room without asking us. We aren’t handicapped so the shower didn’t work well for us.
Good 6.0
Pros: The best part of this hotel is the location and shuttle. The staff was also friendly and accommodating.
Cons: There were no breakfast meats and my first room smelled like smoke. I was moved without incidence.
Good 6.0
Pros: Large rooms
Cons: Told AFTER arrival that they don't allow park & ride to the airport, which is the reason we stayed there! They also said they have few rooms with 2 beds- fortunately they found us one and luckily we were also allowed to park & ride since it was a 24 hr
Excellent 9.0
Pros: Great breakfast
Cons: Parking
Excellent 10.0
Pros: Nice hotel, the room was very nice. Close to the airport which was nice.
Excellent 9.4
Pros: Spacious rooms
Cons: Nothing really. Loud kids were running in the hallways
Good 7.0
Pros: Great breakfast easy to access the highway. Close to the airport and track.
Cons: The staff wasn’t great
Excellent 8.0
Pros: The floor plan of the room, fitness center and breakfast
Cons: For a three star it was pretty good. I did not have many improvements to suggest
Good 7.0
Pros: Clean and a nice hot breakfast.
Cons: Why in the world don't they add exhaust fan in the bathrooms! And they gave us a Handicap room also.
Excellent 9.0
Cons:  
Excellent 8.0
Pros: Spacious, good bed, cold ac, good pillows, great shower, great front desk staff on check in.
Cons: Breakfast not all that appetizing, hallways too warm.
Mediocre 3.0
Pros: It was near the airport.
Cons: When we entered the room, there were three women in it, who said they were "inspecting" it. It was after 4, and check-in was at 3, and they had just started the dishwater, which was very loud. We had to listen for over an hour. The AC was also very loud
Mediocre 3.0
Pros: The hotel and room was dirty and need updating.
Good 6.0
Cons: It needs some repairs R
Excellent 10.0
Pros: room size and breakfast
Cons: elevators were distance from front desk and one was out of order.
Excellent 10.0
Pros: The price was awesome
Cons: The elevators not working properly.
Excellent 10.0
Pros: Nice Kitchenette
Cons: Couch did not seem clean
Good 6.0
Pros: Clean - Good location - was only there one night, so had very little interaction with staff. Nice breakfast included. I would stay there again.
Excellent 10.0
Pros: Front girl was quick during my check in and very nice.
Cons: I loved everything!
Okay 5.0
Pros: Staff was friendly. Bed was comfortable.
Cons: Super old and dated. Furniture in bad shape. Wifi kept dropping. Hallways and public areas smelled like body odor.
Mediocre 2.0
Cons: Rude front desk. Unfriendly, confused about room types, unhelpful Given handicapped room when told would not be given one
Poor 1.0
Pros: location
Cons: staff was rude
Okay 4.0
Pros: Large rooms
Cons: Location industrial area
Good 6.0
Pros: Staff was nice.
Cons: Old, dated, musty smelling rooms.
Poor 1.0
Pros: Location
Cons: Had ants running throughout bathrooms of first floor rooms. Moved me from one that was worse but second one also had ants.
Good 7.0
Pros: Location
Cons: The room was not cleaned. The bed was made but that's it
Okay 5.0
Pros: It was average.
Cons: Simply put, there are hotels on both sides I went and checked out after I saw mine. They were both better. My room had holes in the furniture upholstery, the toilet didn't flush well, the elevator was slow. Meh
Okay 5.0
Pros: About a 13 minute drive to downtown Austin. Clean sheets and good room size.
Okay 4.0
Cons: There seemed to be no updates to the hotel since the 90s. It could have been cleaner and smelled better. It smelled like it had been closed up for years (not pleasant).
Good 7.0
Pros: the breakfast, bath tub in the hotel room, and a full kitchen, and 2 tv, one in living area, one in bed room. The basket ball court was neat, pool, and grill area, and a complimentary dinner was very nice.
Cons: There was vomit near elevator, and a strange man stumbling around with a black eye, that smelled bad on the floor we were on, and the bathroom towel had rat poo poo crumbs in them when you unfolded it.
Okay 5.0
Pros: Breakfast and amenities.
Cons: Bed could be more comfortable.
Poor 1.0
Pros: The bed in the room
Cons: The staff, was totally insensitive and unaccommodating. My car broke down and the whole ordeal of trying to get the car fixed caused me not be able to make it on Friday, I called around 9:30 PM or so totally stressed out and they would not accommodate me
Mediocre 3.0
Pros: It was the cheapest option for the star rating. And it showed. Perhaps it would be good if you were staying for longer than one night.
Cons: The a/c did not work. Room was underwhelming. Suppose it would be good if you are staying for longer than a night.
Good 7.0
Pros: Location was great. Kitchen was well stocked.
Cons: When I called to request a king bed, they told me it was a $20 upcharge. Also, breakfast was supposed to be at 7:30. Scrambled eggs were not ready until 7:50.
Okay 5.0
Pros: They allowed us a later check out time.
Cons: The walls seemed to be paper thin.
Staybridge Suites Austin Airport - Austin
Rated no. 10
8.4
Excellent 8.4
Based on 252 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.8
Overall
8.3
Overall 8.3 Excellent
Based on 111 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.8
Overall
8.3
Cleanliness
9.0
Comfort
9.1
Location
9.3
Services
8.8
Staff
8.6
Cleanliness
8.4
Comfort
8.6
Location
8.5
Services
8.5
Staff
8.8
Cleanliness
9.4
Comfort
9.1
Facilities
9.0
Location
8.7
Overall
8.0
Cleanliness
9.0
Comfort
8.7
Facilities
6.0
Location
8.8
Services
9.1
Cleanliness
8.8
Comfort
8.5
Location
8.9
Services
9.0
Staff
8.8

Good 6.0
Pros: Location of hotel was great!!
Cons: When we arrive to our room there was gnats, the front desk attendant was awesome in switching us to another room immediately.
Excellent 10.0
Pros: Needs airport shuttle early morning before the shuttle driver shift started. They called an uber for us - great service.
Excellent 10.0
Pros: Clean....kids loved the pool...
Cons: I didn’t like that the breakfast was not self serving... they need to give guess a voucher to Denny’s next door for a hot breakfast...
Poor 1.0
Pros: They charged me $$190, but the daily fee was $80 with taxes included.
Excellent 10.0
Pros: A great place to stay with helpful staff, clean and comfortable rooms, and a good breakfast to begin each day on this pleasure trip.
Cons: road construction in the area did affect times to drive to and from some events in the city.
Excellent 9.0
Pros: Breakfast was outstanding. Maybe the best complimentary breakfast I have had.
Excellent 9.0
Pros: Staff was kind and the room was clean
Cons: Nope
Mediocre 2.0
Pros: The breakfast was delicious
Cons: Yes. I complained to the hotel the bed pillows where dirty. Smelt of body-odor. They have not contacted me to discuss. Very this disappointed.
Mediocre 3.0
Pros: Proximity to the venue
Cons: Bugs in room, walls had brown stains
Excellent 9.0
Pros: very convenient location. took the shuttle to and from the airport in only a few minutes. took lyft to downtown Austin, cost around $11 one way. great selections for breakfast. Will definitely stay there again.
Excellent 9.0
Pros: the Keurig coffee single serving in the rooms were phenomenal. Also, the rooms were just so well designed. So practical and accommodating. Had a desk/table on side of small kitchen with fridge(too bad I forgot my drinks when I checked out in the fridge).
Cons: I think the sink area was a little small. My wife and I competed for space for hygiene items. Other than that, our room stay was superb!
Excellent 8.0
Cons: The room is supposed to meet ADA standards but the king size bed inhibits a wheel chair.
Poor 1.0
Pros: I had booked my hotel few days ahead and when I was ready to check in, someone had signed my room and my room was booked to that person. I waited at least 30 mins to see what they could do for me. It is unacceptable that they had given my room to someone.
Good 7.0
Pros: Rooms were clean and comfortable.
Cons: The pool area! Water in the main pool was grimy green and disgusting. NOT CLEANED.
Poor 1.0
Pros: Room seemed relatively clean.
Cons: Rude staff, I observed them "managing" complaints from other guests and they were very unaccommodating even though they had made a mistake. We were on the first floor and there was a street light shining into our window and we only had a sheer curtain.
Poor 1.0
Pros: The room was decent.
Cons: Although we reserved our hotel a week in advance and checked in a lot later than the check in time, our room was still not ready. Then they were going to try to give a room that we did not reserve and that would not accommodate all of us.
Good 6.0
Cons: Very loud. Could hear noise in the hallway.
Excellent 9.0
Pros: Great breakfast choices
Cons: No
Excellent 9.0
Pros: being off I-35, less expensive for an overnight stay, Breakfast bar was well stocked and fresh...being able t sleep in was also appreciated
Cons: pillows too soft, might want to have thicker density "cool" pillows like those sold at Matress Firm
Excellent 10.0
Pros: Beds were amazingly comfortable and loved that the window opened! Room was nice & big!
Cons: They serving breakfast at 9:30am which is really early for people that stayed out to enjoy Austin's nightlife! 10:30-11 would make it perfect!!
Good 7.0
Pros: Comfortable bed, soft and firm pillow option, good breakfast
Cons: Air conditioner was VERY loud Blow dryer was worthless No black-out curtains Use of styrofoam plates and bowls at breakfast is an outrage--we know how bad this stuff is for the planet.
Excellent 10.0
Pros: The rooms were very clean, no smokey smells. The pool was very nice and hot tub was even better. The shuttle bus was very accommodating for our flight out and for our return.
Cons: Breakfast wasn't served early enough for our early flight out.
Excellent 10.0
Pros: i previously stayed in a holiday in express in San antonio and had a good experience so I thought I'd stay with them again. Just as I expected, the room was clean and the floors were hardwood instead of carpet (that's different)!! Staff was super nice and friendly. If you need help with transportation they have a shuttle to and from the airport and phone numbers for taxi's. Check in and out was less than a minute. Beds were comfortable and food was good. I enjoyed my stay!
Cons: Nothing I can think of.
Good 7.4
Pros: Rooms were well furnished, clean and roomy(had an "Executive Suite"). Coffee was better than expected.
Cons: Shuttle service was a bit sluggish, long wait after calling in and got ambiguous responses on inquiries.
Okay 5.6
Pros: spacious rooms, acceptable breakfast.
Cons: when I checked in my first floor room was full of crickets crawling up the walls, curtains and across the floor. I asked to be moved, and the desk clerk told me "it's cricket season" as if that was an acceptable reason for me to have to sleep with them inside a hotel room. I had to insist to be moved. He told me more than once they were sold out and had no rooms. When I demanded he call another Holiday Inn and get me a room, he magically found an empty room on the 4th floor.
Holiday Inn Express & Suites Austin Airport - Austin
Rated no. 11
8.3
Excellent 8.3
Based on 111 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
7.8
Location
9.0
Overall
7.8
Overall 8.1 Excellent
Based on 310 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
7.8
Location
9.0
Overall
7.8
Cleanliness
8.3
Comfort
7.9
Location
9.0
Services
7.5
Staff
8.0
Cleanliness
8.0
Comfort
6.6
Facilities
6.6
Location
10.0
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
9.5
Location
9.5
Overall
9.3
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.0
Staff
8.3
Cleanliness
9.0
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
8.3
Comfort
8.0
Facilities
7.5
Location
8.9
Overall
7.7
Cleanliness
7.8
Comfort
7.4
Location
8.6
Services
7.4
Staff
7.7

Excellent 9.0
Cons: I didn’t like that we had to pay for parking!
Excellent 9.0
Pros: Outstanding Experience Overall!
Cons: N/A
Excellent 10.0
Pros: Convenient to airport, very clean and great value.
Cons: Nothing, everything was great.
Good 7.0
Pros: Very easy to navigate
Cons: Workers seem angry that they have customers
Excellent 10.0
Pros: Very clean and comfortable stay
Excellent 10.0
Pros: Very nice and accommodations were excellent. Airport driver very friendly.
Cons: Nothing
Okay 5.0
Cons: Yes they advertised a king room with fridge and instead it was basic barely Coffee maker had petrified white gunk and all glasses were streaked with same streak as counter tops when cleaned
Excellent 8.0
Pros: It's location.
Cons: The tub drain was plugged. It took me a lot longer to take a shower because I was in a pool of water, and it was gross.
Excellent 10.0
Pros: Pool was great. Being so close to the airport with shuttle service was very convenient
Cons: No
Good 7.0
Pros: final desk clerk aknowledged our challenges and provided a discount for their confusion and technical issues. Also had some challenges w/food and service in the bar/restaurant as well as the Starbucks location in the lobby.
Cons: I did not appreciate most of the front desk staff - they were not kind nor were they helpful - Save for the last woman who finally got it all straightened out and validated our having a challenge.
Good 6.0
Pros: Location to airport
Cons: The rooms looked old and needed renovation.
Excellent 9.0
Pros: Comfortable and so close to airport. Maybe a bit too close when jets take off north.
Cons: Jet noise on morning of departure.
Excellent 10.0
Pros: All staff members were friendly and helpful. Service and food at restaurant and lounge was fantastic. Great location at airport.
Mediocre 3.0
Pros: The location
Cons: The room was very standard. Outdated. I was expecting something much nicer for what I paid and where we were staying. On top of the high price I had to pay for overnight parking. NOT a perk. I was not satisfied at all.
Excellent 10.0
Pros: Good location
Excellent 9.0
Pros: Location, rooms and amenities.
Cons: The attendant at check-in seemed angry/put out at the questions I asked. She talked down to me when she answered. All other staff was excellent.
Excellent 10.0
Pros: The staff was really friendly, great cost for the room size as well.
Good 7.0
Pros: The staff and location were good.
Cons: The hotel room needs a big face lift. There were many wooden surfaces (TV stand and picture frames) that were peeling up. The shower head did not work efficiently and required some rigging to be functional.
Good 7.0
Pros: Location!!!
Excellent 8.0
Pros: Staff were extremely helpful in an extreme time for us
Excellent 10.0
Pros: The staff is wonderful and very helpful..
Cons: Not know which elevator was the closest to room...Staff should point this out when giving the key...
Good 7.0
Pros: Loved the amenities and location of this facility
Cons: I did not like the staff, they were very rude and the inconvience of having to walk half way around the circle to get to our room every time
Good 6.0
Pros: Cleanliness
Cons: The Staff wasn't great at the front desk. I Think he was the manager- didn't really care too much when we were checking in. No eye contact or smile. Just gave they keys and said thats your room number. Customer service could be better. Its away from city.
Good 6.0
Pros: Room was clean
Cons: I was not informed that I would have to pay for overnight parking, very disappointed, that is a factor I would have considered when selecting a hotel.
Poor 1.0
Cons: We'll first off their security measures are faulty and not at all safe they also have a rodent problem . Management is yet to call me back to resolve issues
Good 6.0
Pros: Check in was quick & easy! There was a note in my reservation, that I requested a room facing the outside, on the 4th floor. Our room was ready for us, when we arrived. Room was clean, quiet and roomy. The beds were very comfortable Staff was friendly.
Cons: The location was not good! Way too far from everything there is do in Austin. There are much better & newer hotels, in the area near downtown, close to restaurants, nightlife, shopping. You have to pay to self park, and breakfast is not included in price.
Mediocre 3.0
Pros: The room attendants and one staff person, who was kind enough to guide us to pool location, were the only helpful staff. ***Front desk, customer service fail***
Cons: The staff was not helpful. Asked easiest way to room. All was offered was a pointing of finger, over there.. The shower was not working, although someone did come up right away to check, because of the overall experience, no redemption with that.
Mediocre 2.0
Pros: Close to the airport.
Cons: I paid too much. My room was over $----. I could have gotten the room for $----.
Okay 5.0
Pros: The hotel was very clean, which is super important. The interior atrium was really beautiful.
Cons: Two double beds for a couple is odd. The check- in clerk was brusque. No refrigerator?! The hotel charged extra for parking- even if you didn't use valet (there was no valid reason) Also, a complimentary bagel and juice box in the morning might help.
Okay 5.0
Pros: Quiet Atmosphere
Cons: Secluded Lovation and Parking was expensively
Good 7.1
Pros: Nice lobby and facilities. Checking in was pleasant.
Cons: Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.
Good 6.5
Cons: there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"
Excellent 8.5
Pros: Front desk staff, engineering staff, location
Cons: Room-to-room noise isolation, restaurant staff professionalism
Excellent 9.4
Pros: Loved the indoor bar! Also loved the late night service, but not the price for the quality of food. Very nice hotel, loved the scenery. If you're traveling, this is the place to stay as it is near the airport (obviously). Overall this was a nice place for a decent price!
Cons: Price of the food..ordered a late night snack (turkey sandwich & chicken wrap)..food was almost frozen & not very tasty for $30+
Excellent 8.8
Pros: Large, nice room with your standard room stuff. 24 hr room service.
Cons: Thin walls. Parking fee. No fridge.
Hilton Austin Airport - Austin
Rated no. 12
8.1
Excellent 8.1
Based on 310 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
7.7
Location
8.5
Overall
8.2
Overall 8.0 Excellent
Based on 648 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
7.7
Location
8.5
Overall
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Location
8.6
Services
8.1
Staff
8.5
Cleanliness
7.0
Comfort
6.0
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Location
8.5
Services
8.0
Staff
8.6
Cleanliness
8.5
Comfort
8.4
Location
8.2
Services
8.2
Staff
8.5
Cleanliness
8.1
Comfort
8.4
Facilities
8.6
Location
8.3
Overall
9.3
Cleanliness
8.1
Comfort
8.3
Location
8.3
Services
7.8
Staff
8.6

Good 7.0
Pros: The space was good, the staff was super friendly
Cons: Every where outside my room smelled like smoke. Couldn't breathe outside the room till outside
Excellent 10.0
Pros: Location, clean and good staff
Cons: No
Excellent 10.0
Pros: Every employee greeted me wih "sir"
Cons: No.
Excellent 10.0
Pros: Great price, location, and room was very nice.
Cons: Wish check out was a little later
Okay 4.0
Pros: Staff was very pleasant and helpful
Cons: The hotel is outdated and has a smell. to many other options in the area to ever stay here again.
Excellent 8.0
Pros: Nice, clean, and quiet room.
Cons: Front desk staff was fine, but relatively non-interactive. Relatively low customer service level, nothing really negative, but nothing really positive either.
Excellent 9.0
Pros: Good bed
Okay 5.4
Pros: Location to airport
Cons: The curtains didn’t close so the parking lot lights kept me up. And the shower didn’t turn on.
Excellent 9.0
Cons: We could not get a shuttle to the hotel like it said on the website
Mediocre 2.0
Pros: Leaving it.
Cons: Shuttle does not operate 11pm-5am. Water was not potable (health dept regulation), hotel charged top dollar for bottled water. Sent me to a room already occupied.... Terrible experience!!!!
Excellent 10.0
Pros: THE STAFF AND THE LOCATION
Cons: THE CARPET AND DOORS AND CEILINGS WERE FROM 1984. I DIDN'T MIND TOO MUCH BUT YEA...
Okay 5.0
Pros: Staff was friendly and helpful
Cons: Price was high and bathroom was run down
Excellent 10.0
Pros: Easily accessible the breakfast was awesome. Staff was superb. Overall a great experience
Poor 1.0
Pros: Friendly front desk at check-in. Check-out was the opposite. Indifferent and rude. Guess it's hard to find friendly people to work the night shift. STAY AWAY FROM ROOM 303. VERY SMOKEY!!!
Cons: Checked in late. Room smelled like perfume. After a while I could smell that it was just to cover up a heavy smoke smell. Awful! Front desk was indifferent. Was told breakfast started at 5am. Oops they didn't mention no hot food until 6:30. Cold for me.
Excellent 10.0
Pros: Excellent! Exceeded star level
Cons: Breakfast sausage needed more cooking
Excellent 8.0
Pros: The room was nice and clean. The price was great. I would tell my friends.
Excellent 10.0
Pros: The hotel was immaculate and the price was great. It was my husband, 3 college aged sons and myself to see our daughter graduate. The room had 2 queens & 1 pull out sofa. For 5 adults, it was not crowded. They had a nice breakfast, including Texas shaped waffles. The staff was very friendly when we had any requests. The room was less than $120 per night...great price! We have traveled a lot this past year as a family and this was the best hotel so far!
Excellent 10.0
Pros: Very clean and good breakfast bar.
Cons: No
Okay 5.0
Pros: I liked how close it was to the airport.
Cons: The place smelt, needs updating. Also they could extend breakfast hours to at least 10am.
Good 7.1
Cons: The hotel was old. It was obvious that they were in the process of remodeling.
Comfort Suites Austin Airport - Austin
Rated no. 13
8.0
Excellent 8.0
Based on 648 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
8.1
Location
8.7
Overall
8.4
Overall 7.8 Good
Based on 684 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
8.1
Location
8.7
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
8.0
Location
8.5
Services
7.7
Staff
8.2
Cleanliness
8.0
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
9.3
Cleanliness
8.0
Comfort
7.5
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.3
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
7.9
Staff
8.3
Cleanliness
8.3
Comfort
8.4
Facilities
7.3
Location
8.8
Overall
7.0
Cleanliness
8.2
Comfort
8.4
Location
8.8
Services
7.9
Staff
8.9

Okay 5.0
Pros: Close to airport- off main highway
Cons: There was a strange mechanical noise all night long !? Was not elevator..
Excellent 10.0
Pros: Dennis the manager was very thoughtful and kind. I arrived earlier than expected and he allowed me to check in to my room. Very helpful
Mediocre 3.0
Pros: Staff was very friendly and courteous.
Cons: The room was disgusting. The bathroom was filthy and there was no shower curtain, and a big open hole in the tub where the lever to plug the tub was supposed to be.
Poor 1.0
Cons: Dirty not up to covid 19 safety by any means sheets were not clean there was frresh boogers on the wall. Very unsanitary especially during the pandemic. I will be calling the health and safety for the city on monday. Please.... if you want to be in a safe covid free hotel THIS IS NOT THE HOTEL FOR YOU AND YOUR FAMILY.
Poor 1.0
Pros: The only good thing about this hotel was the location.
Cons: The staff was beyond rude. When booking I was asked my arrival time and my preference on check in time. The time was given was several hours later. I was told the only way I could check in any earlier was if I was a member. When I did arrive the room was not the room I reserved. I reserved a handicap room with an easy access shower for my boyfriend who recently had surgery. Not only was the room not the room I requested it was dirty. Our towels were not clean. The mirror still had hand prints from the last guests. I wouldn’t stay here again if it was free.
Excellent 10.0
Cons: I didn't like that there wasn't a microwave and or refrigerator in the room, everything else was excellent
Excellent 10.0
Pros: Price was way less than I expected.
Excellent 8.0
Pros: It was close to my reason for my trip
Cons: The ice maker on the third floor was out of order
Mediocre 2.0
Pros: It was off the highway.
Cons: Yes, there were a lot of issues. The staff was not friendly, at all. There was a bag over the smoke decorator and the bathroom (especially the tub) was DIRTY. They also did not have any extra pillows.
Poor 1.0
Cons: Housekeeps walked into my room without knocking or identifying herself. Lucky I had the safty bar shut because I was in the process of changing.Employees are not wearing mask.
Excellent 8.0
Pros: Check in very quick. Staff friendly and helpful with directions. Have stayed there before, and will stay again.
Excellent 10.0
Pros: It was clean, quiet, accessible to the airport
Cons: Nothing, I had to go home and I wanted to stay
Okay 4.0
Pros: Price
Cons: Low ceilings and tight rooms. Threadbare towels. Permanent stains on sheets and pillowcases. Nothing special, a 2.5 star hotel. Staff not personable - but adequate. The area is sketchy.
Good 7.0
Pros: Location and cleanliness of rooms
Cons: Yes. We were told that no pets were allowed, but there were several people with pets in the hotel. As we were evacuees from Hurricane Laura, it was an inconvenience to not be allowed to have our pets accompany us which led to an added expense to board.
Excellent 8.0
Pros: Great customer service. Clen room.
Okay 5.0
Pros: It was close to my job
Okay 5.0
Pros: Location
Cons: TV
Poor 1.0
Pros: Location
Cons: Website says free breakfast. There was NO free breakfast. NO signs in the lobby stating there wasn’t going to be breakfast. Staff didn’t say anything during check in. That was the main reason I chose this hotel. I could’ve stayed some
Good 6.0
Pros: I liked the over all property and location just a few things disposing me
Cons: The conjoined room could hear the ppl and the shower not great
Okay 5.0
Pros: Very inexpensive. Good location near the airport and I-35. Clean. Comfortable bed. Maid service was good.
Cons: For the price I suppose one shouldn’t expect too much. For instance there wasn’t a microwave or fridge. The room was quite small, hence “microtel”.
Excellent 9.0
Pros: Clean and the staff was friendly.
Cons: I had a noisy neighbor one night but other than that everything was fine.
Excellent 8.0
Pros:  
Cons:  
Good 7.0
Pros: The bathroom is very out dated and the water pressure was awful!!
Okay 5.0
Pros: Location.
Cons: The room had a bad smell.
Excellent 9.0
Pros: Free shuttle to airport with wake up call.
Cons: Broken tile on wall by bathtub
Excellent 10.0
Pros: I liked all of it. I was greeted by a very friendly reservationist, had a very clean room, and the lication was perfect!
Cons: No it met my expectations and pricepoint
Excellent 10.0
Pros: Convenience to the Airport
Cons: No
Good 7.0
Pros: Low Noise and parking
Cons: It is the smallest room I have ever stayed in!
Good 7.0
Pros: The price was good for the size of the room. It was comfortably large.
Cons: So, so noisy. Our neighbors were so loud, plus we could hear the air conditioner unit on the roof. That was constant and annoying.
Okay 5.0
Pros: We liked the hot breakfast.
Cons: The door to the side of the building was broke and for the amount of money spent on the room the quality was not great.
Excellent 10.0
Pros: very close to airport.
Okay 5.0
Cons: The vanity faucet was not tied down. There were long black hairs on the shower wall and on one of the bath towels.
Okay 5.0
Pros: The location to the airport.
Cons: The bathroom had not been cleaned, the sink had stains and hair in it. This made me question the cleanliness of the room. It was ok for one night, but I probably wouldn't stay their next time.
Mediocre 3.0
Pros: Location
Good 7.0
Pros: Location
Cons: Did not offer a big enough selection of fruit for breakfast
Excellent 10.0
Pros: We arrived for the formula 1 races and the very nice staff let us leave our bags for the day as it was before check in time - when we came back and got our room it was lovely, quite chic and very clean- the decor is modern and the lighting mellow ( love!) The gentleman at the desk was super nice and recommended we eat at the nearby Mexican restaurant as there are not many eateries in walking distance- there is a Starbucks across the street so that was perfect- also they sell snacks and drinks - toothbrushes etc - We read some reviews that were mixed saying the rooms were small, the room was perfectly sized and not small at all! Very pleased with this hotel and I’m a neat freak- highly recommend
Mediocre 2.2
Pros: The ac that's it.
Cons: Fecal matter on the toilet seat , caked on. Disgusting. The remote control for the tv , I was told by the front desk that came up to my room that you have to literally stand up next to the TV and switch the channels. I paid a buck eighty for this ??? For 20 dollars more I am now in Renaissance room. No thanks - I won't return.
Excellent 10.0
Pros: Neat & quiet
Excellent 9.7
Pros: Classy .
Cons: Had to get a room attendant to clean urine off the toilet seat and rim.
Mediocre 3.1
Pros: Would not recommend this hotel. Tell all our friends tripping to Austin to avoid this hotel.
Cons: Room items did not work and the shower fixture had about as much pressure as one we jimmy rig camping. We were woken up at 6:30am by staff members preparing breakfast and the noise didn't stop until well after breakfast. Not the hotel experience I thought I was paying for.
Excellent 9.4
Pros: Desk clerks were really good and friendly----- Goood breakfast area Really good location for the airport airport transpertation
Cons: We left our car there because they have airport transportation....when we returned the desk clerk said get a yellow cab an we will take care of it......we did, an when we arrived some older gentleman didn't seem to care what the desk clerk had told us.....thankfully, a clerk arrived and took care of us with a great attitude.
Excellent 8.0
Pros: Great stay, room was nice and clean, staff was great, and the breakfast was awesome.
Excellent 10.0
Pros: My flight was cancelled while I was in Austin. At the last minute I booked this hotel. I was looking for a good value, clean hotel, that was close to the airport. When I first arrived I received the best welcome from one of the employees. The entire staff was friendly and helpful. I can understand why they won the JD Power Awards the past two years. You can truly feel it in the service. The room was large, well maintained and clean. The best part was the fresh cookies that they had when we arrived. If you are looking for a place near the airport, look no further.
Microtel Inn and Suites by Wyndham Austin Airport - Austin
Rated no. 14
7.8
Good 7.8
Based on 684 reviews
Details
Reviews

Cleanliness
6.7
Comfort
7.0
Facilities
6.8
Location
7.7
Overall
6.4
Overall 6.6 Good
Based on 1,087 reviews
Cleanliness
6.7
Comfort
7.0
Facilities
6.8
Location
7.7
Overall
6.4
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
6.0
Overall
5.3
Cleanliness
6.0
Comfort
6.4
Location
7.6
Services
5.8
Staff
7.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.8
Comfort
6.8
Facilities
6.4
Location
6.4
Overall
5.5
Cleanliness
7.0
Comfort
7.2
Location
8.0
Services
6.6
Staff
7.5
Cleanliness
7.1
Comfort
7.5
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.8
Comfort
7.0
Facilities
8.0
Location
7.5
Overall
7.5
Cleanliness
6.6
Comfort
6.9
Location
7.6
Services
6.2
Staff
7.2

Okay 5.0
Pros: The staff was Extremely nice
Cons: Not a nice area coming in at 10p. Lots Of men hanging outside hotel. The rooms need extreme makeover. The bathroom ceiling look like it was gonna fall in The walls were all dirty n marked up Carpet was disgusting That’s what you get for the price of the room.
Okay 4.0
Pros: It was clean
Cons: This is the second time we have stayed here as it is close to the airport and we come from 2.5 hours away we need a place. Last time they had to change our room 3 times due to someone already being in the room!! This time it was twice for same reason. Attendant was irritated as if we did something to cause it. Bed was uncomfortable and pillows were so thin they were worthless. I don’t complain much but this was ridiculous. Thought we would give it another try. But not again.
Mediocre 2.0
Pros: that it was close to the airport
Cons: the bathroom faucet didn't work.
Poor 1.0
Pros: Nothing
Cons: Explained above.
Poor 1.0
Pros: Location
Cons: Front desk staff upon checking was very unhelpful. I was doing his job.
Mediocre 3.0
Pros: They left us waiting for long time to check in . No one was in the front and top of that it said to call the number provided and no one picked up and I called a lot of times since afternoon. Not going back
Poor 1.0
Pros: Close to airport.
Cons: Rooms were dirty, there was a shirt on the floor in the first room I was given. Then the second room had a broken toilet. Even the hallway carpet and floors look old and dirty.
Excellent 9.0
Pros: The staff is great enviorment cool
Cons: None
Good 7.0
Pros: Inside was clean and comfortable
Cons: No breakfast wile still advertising it and the staff was not friendly.
Okay 5.0
Cons: The staff wasn't present at all when I left my card key in my room by accident.
Excellent 8.0
Pros: The staff and customers mind there own buss. And staff is great
Cons: None
Mediocre 3.0
Pros: Cheap, location
Cons: No hot water. At all. No open pool (shouldn’t be listed if it’s not open). Dirty hallway. Unfriendly front desk. No sodas in the soda machine. People knocking on hotel room doors throughout the hallway overnight.
Excellent 10.0
Pros: Cheap quality hotel
Cons: Couldn't get breakfast but that is due to covid
Poor 1.0
Pros: Nothing at all
Cons: The staff was rude The room was dirty it was loud not helpful staff could not get a refund
Excellent 10.0
Pros: No violence and no fire drill.
Cons: 50 dollar deposit and swimming pool closed.
Good 6.0
Pros: Good price.
Cons: the rooms were clean and comfortable, but no amenities which is understandable for the nightly price charge. Just a nice room and a hot shower.
Mediocre 3.0
Pros: My room was really clean. Really clean. Liked the fridge and microwave in the room. Location.
Cons: Common areas were not very clean. Promised amenities were not available. *No airport transportation! No breakfast. No weight room, pool, etc.
Poor 1.0
Pros: While I stayed 1 night my truck got broken into my tools shovels n etc from myself as well as my co workers same thing I’ll never stay there again no hot water I’m beyond pushed mo hot water now my tools are gone n stolen worse experience I
Cons: Yeah no hot water got robbed n y coworkers vehicles did bad I’m very upset will never stay there got my n co workers tools robbed
Poor 1.0
Pros: Half of the staff I encountered were nice
Cons: There were no pets allowed, broken window in room, entire place smelled gross, difficult to get to, nothing worked, place seemed dirty, internet signal was shoddy, everything like business center was closed
Okay 5.0
Cons: it was advertised as a non-smoking room, but it stank like old cigerette smoke.
Poor 1.0
Pros: I was faced with a king size room that smelt of a burning iron. The toilet would make a loud sound for about 1-2 mins after flushing. The bed was all springs. No hot water and told several times that there would be maintenance there at some point no show
Cons: The problems were never solved. Spoke with hotel employee on one occasion and stated he knew of no complaints since arriving for his shift
Poor 1.0
Pros: The only good thing was its location near the airport
Cons: The first room I had had no cord for the TV they looked at me like I was nuts when I told them. The second room I had was so humid but so cold at the same time it wasn't clean. It's obvious that covid-19 I didn't know but there was no shuttle service.
Mediocre 3.0
Pros: Nothing really h h 1 h 1. h
Cons: The staff wasn't much helpful and neither willing
Poor 1.0
Cons: The room was infested with Ants smelled like mildew. Wasn't properly cleaned had old food by the bed... Was completely disgusted.
Excellent 8.0
Pros: Front desk was very helpful and responsive to our need to have someone look at the shower head that was spraying water outside the tub onto the floor toilet and vanity.
Cons: I requested Teo estar pillows and I was denied because of covid. The air conditioning was not cold . The hotels van was taking up more room then necessary At the portacahe. It should be moved over so it will not crowd a guests drop off or pickup
Poor 1.0
Pros: Proximity to the airport was the best (only, really) thing. I had a early AM flight and it was super easy to get some gas at the corner and return my car. I really could have just paid to park there, sleep in my car, then leave to the airport.
Cons: This hotel was so unattractive inside, had carpet stains, ants running amok in the shower area..I really did not feel like sitting on any chair. Then the next morning, I saw a nasty bug on my bed sheets!!! I did not even shower here, gladly left. Ugh!!
Poor 1.0
Pros: Nothing.
Cons: Everything about this hotel is dislikable.
Excellent 9.0
Pros: The staff that checked us in was amazing and courteous and helpful!
Cons: The breakfast was cancelled but other than that it was great
Mediocre 2.0
Pros: Price.
Cons: Several people loitering- car repairs in the parking lot. Broken down cars. People drinking in the parking lot. Unkept landscaping. Shower water would not get past warm temperature.
Excellent 10.0
Pros: The staff.
Cons: Parking.
Excellent 10.0
Pros: Close good location nice friendly young guy at the front desk
Cons: Wish the vending machine worked and no breakfast still
Excellent 10.0
Pros: Staff
Okay 5.0
Pros: When the counter person was there, he was very pleasant.
Cons: Yes. Hotel is set up like an Alley, it took me 25 minutes and a phone call to the hotel to locate it. Only 1 person working front desk, problems, etc.... I will not be staying at this hotel again 😔
Excellent 8.0
Pros: Quite even next to the airport
Okay 4.0
Pros: Convenience to the airport
Cons: Furniture was broken; there was a cockroach in the bathroom.
Good 7.0
Pros: The staff were great, especially after a long day of travel.
Cons: The bathroom had some problems - the shower curtain had broken off and had not been properly fixed.
Good 7.0
Pros: The room and the staff
Mediocre 3.0
Pros: loction to airport.
Cons: the hotel clerk was sleeping on the job. I called Hotel employee as instructed in the evening for shuttle service and could not reach anybody at the front desk and also came down to the front desk and there still was nobody there finally thank goodness th
Mediocre 2.0
Pros: Close to airport Fair breakfast
Cons: There was this very unpleasant foul odor in the room starting close to midnight and throughout the night. The location is very difficult for an out of town visitor to drive out and come back. Black mold on bathtub caulking Carpet needs cleaning.
Okay 4.0
Pros: What I like about this hotel is the shuttle drive from the hotel to the airport. Most of all the like to long term parking for my car for 7 seven days without charge.
Mediocre 3.0
Pros: Clean
Cons: Airport shuttle doesn't run on Sundays. Weekend breakfast ends at 9am.
Good 6.0
Pros: Staff friendliness
Cons: I booked the hotel primarily based on the shuttle to the airport. I was informed on Sunday morning, the shuttle doesn't run on Sunday. This was highly unsatisfactory.
Okay 4.0
Pros: The proximity to my venue was GREAT. And the bedding was very clean and fresh.
Cons: The room smelled like the inside of an ashtray. Signs in the room said no smoking or forfeit $250 for the cleaning of the room. Either they don't enforce the fine, or just simply pocket the money. I would also start a resto on this property if I owned it.
Good 6.0
Pros: Close to airport
Cons: Bathroom had a noisy leak.
Mediocre 2.0
Pros: The hot breakfast.
Cons: Our motorcycle was stolen from parking lot when notifing the manager of the incident her response was 'we're not responsible to theif or damage
Mediocre 3.0
Pros: Conveniently close to the airport.
Cons: Very noisy.
Okay 4.0
Pros: Price
Cons: Run down and old the wall paper was coming off, fridge didn''t work breakfast was very subpar
Good 7.0
Pros: cleanliness
Cons: Fix dryer and then asking machines
Good 6.0
Pros: Helpful front desk with breakfast to go for people with early flughts
Cons: Floors and halls needed cleaning.
Good 6.0
Pros: Free breakfast
Cons: Breakfast ends at 9 instead of 10. Cleaning crew didn't clean our room in between nights they just replaced the towels.
Good 6.0
Pros: pricing, room was comfortable
Cons: location, non responsive to phone calls.
Okay 4.0
Pros: The staff was friendly.
Cons: The room was not as clean as it should have been - corners of bathroom floor under sinks not swept or dusted in quite some time. An elevator was out of order and they seemed to be stopped part-way through a renovation. Pets no longer allowed.
Okay 4.0
Pros: uhhhh...nothing.
Cons: The lighting sucks outside. Overgrown trees and you have to park far away leaving your vehicle in the dark. TV is way to low. When you lay down in bed you cannot see the TV because of the height of the table it's on. The Elevators have graffiti.
Okay 4.0
Pros: Quick access to highway
Cons: Renovations and blood and piss in elevator for the entire stay
Excellent 10.0
Pros: The staff was especially kind and helpful.
Okay 4.8
Pros: It's near the airport, that much is for certain. You do have to do a crazy u-turn across 3 lanes of traffic if you're driving to get there. Staff is also very nice.
Cons: Come here if you like your hotels a little dirty, cause keeping it clean ain't their bag. you get what you pay for and at the quality inn near the airport, that isn't a lot. The breakfast made me sick and the whole place is dated and covered in grafitti.
Excellent 8.8
Pros: Staff was excellent and rooms were clean
Cons: Pillows were to small and lumpy..there were no vending machines on third floor even thou there is a sign for it..had to go all the way to first floor to get a snack or drink
Excellent 8.0
Pros: I enjoyed the bed very comfortable and clean the breakfast was delicious
Cons: N/a
Excellent 10.0
Pros: Great customer service.
Cons: The absolute only complaint was that the elevator needed to be reprinted.
Quality Inn and Suites Airport - Austin
Rated no. 15
6.6
Good 6.6
Based on 1,087 reviews
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