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Courtyard by Marriott San Antonio Medical Center

8585 Marriott Drive, San Antonio, TX 78229, United States
+1 210 614 7100

Cheapest
rate per night

8.4

Excellent
based on 252 reviews
Courtyard by Marriott San Antonio Medical Center - San Antonio, TX, United States
Thu 4/3
-
Fri 5/3
Compare vs KAYAK |

Provider Nightly total
Agoda.com $98
Hotels.com $98
KAYAK $98
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Good to know

Value for money

8.2

Distance to city centre

12.9 km

Location rating

8.6

Nearest airport

San Antonio

Distance to airport

10.1 km

Rooms

Thu 4/3
Fri 5/3

King rooms

$98+

Bed type
Provider
Total stay + taxes & fees
King bed
$98
King bed
$98
King bed
$98
King bed
$121
Sofa bed
$145

Double rooms

$98+

Bed type
Provider
Total stay + taxes & fees
Double bed
$98
Double bed
$98
Double bed
$98

Reviews

Pros

Cons

Traveller rating

133
33
16
5
6

Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Oct 2018
    2.0

    Worst hotel ever, do not stay here!

    Absolutely nothing

    WORST HOTEL DO NOT STAY HERE! THE STAFF, RAL AND LUIS ARE LIARS. We came last night with our 5 year old. It took 45 minutes to check in. We finally do and there is pubic hair on the bed. We call the front desk, Luis said he was alone and would call us back in 10 minutes. We waited, 30 minutes went by...nothing! We go downstairs Luis says I can't change the sheets because I'm alone and that we would have to wait 30 more minutes until someone else came in for a shift change and then he could help us. He said he could not give us another room either. And we paid for a King bed with a sofa bed. No sofa bed and no King bed. We say no we can't wait that long it's already been an hour and half. Our son needs to go to bed and this is not ok. We will go somewhere else and we need a refund. He says we don't do refunds, the 3rd party you paid can only do that. LIES! He said he checked us out and the 3rd party would see that so they would refund it. He then tells a housekeeper who is cleaning, hey I need you to watch the front desk, I'm going to be in the office for a long time!!! So he just told us he can't change our sheets but he can go to the office and leave the front desk! We leave I call the 3rd party and tell them what happened they call the hotel to verify. The hotel staff lies again! Francesca says no they are still checked in here. Meaning Luis never checked us out! We called again today and Ral said yes we can refund you, I am available to take the 3rd party call to verify. Then Ral lied to the the 3rd party folks and said, they stayed here longer than 2 hours so we can not refund them. So they lied again because the hotel is in charge of the refund, even though they said the 3rd party is! Then Ral lied about us staying 2 hours! We checked in at 10:15 and left at 10:57. They are scammers here and the rooms are disgusting and it looks like a 1920s haunted room. They refuse to give the refund so I will reach out to upper management to have this resolved. Completely unprofessional and a huge lack of customer service. The hotel is outdated and it has the worst staff possible.

  • Poor
    Feb 2015
    2.0

    Flooded room

    5 hours after leaving for dinner, came back to a completely flooded room. A pipe burst above us and was leaking everywhere. The floors were soaked, hair straightener and makeup on bathroom counter were ruined from a second leak above the sink/counter. Told the night receptionist and his response was "sorry, all I can do is give you a new room. Nothing else". The staff at checkout the next morning was courteous and cleared our entire bill, but I'm very upset with how unprofessional the situation was handled at night when we discovered the problem. I'm a fan of Marriot but will not be returning for a long while.

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About

Overview

Conveniently located in North San Antonio, TX, Courtyard San Antonio Medical Center offers easy access to Methodist Hospital, University Hospital, St. Luke's Baptist Hospital and the University of Texas Health Science Center at San Antonio. Relax after a long day in San Antonio proper with a dip in our hotel's outdoor pool. Worked up an appetite? Treat yourself to healthy and hearty cuisine at The Bistro, our hotel restaurant, serving flavorful breakfast options and Starbucks® coffee. Return in the evening for dinner, expertly paired with craft cocktails. Business travelers benefit from hosting a meeting in one of our hotel's three event spaces. After a day spent touring the city's highlights, unwind in our hotel's spacious rooms and suites, equipped with complimentary Wi-Fi, pillowtop mattresses and convenient mini-fridges. When visiting the Alamo City, find the friendly service and modern amenities you need at Courtyard San Antonio Medical Center.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 252 reviews

8.7

Cleanliness

8.8

Comfort

6.0

Facilities

8.6

Location

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Radio
Babysitting or child care
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Terrace/Patio
Daily housekeeping
Disabled access
Fax/photocopying
Family rooms
Safety deposit box
Cribs available
Seating area
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Room service
Heating
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Outdoor pool
Alarm clock
No smoking
Bathtub
Restaurant
Hand sanitiser in guest accommodation and key areas
Bar/Lounge
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Safe
Guests can opt-out of accommodation cleaning service
Free Internet
Free parking
Picnic area
Staff follow all safety protocols as directed by local authorities
Desk
Coffee shop
Private bathroom
24-hour front desk

FAQs when booking at Courtyard by Marriott San Antonio Medical Center

Does Courtyard by Marriott San Antonio Medical Center have special cancellation policies due to coronavirus (COVID-19)?

Where is Courtyard by Marriott San Antonio Medical Center located?

When is check-in time and check-out time at Courtyard by Marriott San Antonio Medical Center?

Does Courtyard by Marriott San Antonio Medical Center offer free Wi-Fi?

Does Courtyard by Marriott San Antonio Medical Center offer free parking?

Does Courtyard by Marriott San Antonio Medical Center offer free airport shuttle service?

How far is Courtyard by Marriott San Antonio Medical Center from the airport?

Can you bring pets to Courtyard by Marriott San Antonio Medical Center?

Does Courtyard by Marriott San Antonio Medical Center have a pool?

Photos

Courtyard by Marriott San Antonio Medical Center - San Antonio - Building
All photos (20)
Courtyard by Marriott San Antonio Medical Center - San Antonio - Building
Building (1)
Courtyard by Marriott San Antonio Medical Center - San Antonio - Bedroom
Bedroom (4)
Courtyard by Marriott San Antonio Medical Center - San Antonio - Bar
Bar (2)
Courtyard by Marriott San Antonio Medical Center - San Antonio - Restaurant
Restaurant (2)

Property safety measures

Courtyard by Marriott San Antonio Medical Center has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Six Flags Fiesta Texas 9.6 km
  • Japanese Tea Garden 11.1 km
  • San Antonio Zoo 11.4 km
  • San Antonio Museum of Art 12.5 km
  • Market Square 12.5 km
  • San Antonio Botanical Gardens 12.6 km

San Antonio travel guide

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Hotels North America United States Texas San Antonio Courtyard by Marriott San Antonio Medical Center