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San Antonio hotels near Tower Life Building
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Best San Antonio hotels near Tower Life Building
Located in Downtown San Antonio, this hotel is steps away from Aztec on the River (Aztec Theater) and River Walk. Henry B. Gonzalez Convention Center and Alamo are also within 10 minutes. San Antonio Station is 20 minutes by foot.
Overall 8.9 Excellent
Based on 4,192 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
The hotel itself was okay. The lobby and rooms in the hotel have a dated feel, but were relatively clean. The hotel staff were professional. The valet service was a huge negative. DO NOT USE IT. We made the mistake of using it for the "convenience factor" instead of using one of the self-parking garages across the street. It took us 2 hours to have our car retrieved upon check-out. Looking around the overcrowded lobby area made me realize that we weren't alone. If you don't use the Drury's valet, the hotel itself is a mediocre value. We weren't blown away but it was a relatively inexpensive way to stay on the Riverwalk. If you end up here, make sure you park anywhere but in the hotel parking garage.
Excellent
9.4
Excellent
8.5
Excellent
10.0
Okay
5.4
Pros: Enjoyed the kickback and proximity to riverwalk.
Cons: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Excellent
8.0
Pros: Location
Cons: Elevator use was impossible, walked down stairs from 15th floor with luggage.
Good
6.8
Pros: Free Breakfast, Free Coffee, Free Dinner (kickback)
Cons: The hotel was at FULL CAPACITY and completely booked and although I don't have a huge problem with this as it pertains to the pandemic, it does seem like the hotel is not designed (or managed well enough) to support a full capacity crowd.
Excellent
10.0
Pros: It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.
Excellent
10.0
Cons: Only valet parking. Inconvenient for us
Excellent
10.0
Pros: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,
Cons: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.
Excellent
10.0
Pros: Excellent hotel near the heart of the riverwalk.
Excellent
9.6
Pros: Great breakfast, lovely bathroom, comfortable beds.
Cons: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
Excellent
9.1
Pros: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.
Cons: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Excellent
9.7
Pros: Breakfast was delicious, drinks were perfect, bed was comfy.
Cons: Need better pillows. Firm ones.
Located in North San Antonio - SAT, this hotel is within 3 miles (5 km) of North Star Mall, Quarry Golf Club and Alamo Quarry Market. Witte Museum and Japanese Tea Gardens are also within 6 miles (10 km).
Overall 8.8 Excellent
Based on 260 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Located in Downtown San Antonio, this romantic hotel is steps away from San Antonio Majestic Theater and River Walk. Market Square and Alamo are also within 10 minutes. San Antonio Station is 23 minutes by foot.
Overall 8.7 Excellent
Based on 540 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.4
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Location was great
Cons: Kind of dark interior needs brightening.
Okay
5.3
Pros: The location was the only thing good about the hotel. 5 min from the down town riverwalk
Cons: Do I have enough space. Let's see. First off the room looked nothing like any of the photos. The room was void of any color, decorations, furnishings or character. It was no where near a $200 a night room. From to moment you arrive you are on your own to unload your bags, drag them in the hotel and then hopefully find the lobby to check in. Which is on the second floor. Everything is expencive like you would expect but their is little to no staff to help you. I would never stay at this hotel again.
Excellent
10.0
Pros: large rooms with a lot of amenities friendly, helpful staff
Excellent
10.0
Pros: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.
Okay
5.7
Pros: Bed was comfortable
Cons: Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.
Excellent
10.0
Pros: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service
Okay
4.2
Cons: The construction limited the entrance to a single, slow, temporary, small elevator to the check-in counter on the second story. Hotel services were limited to a makeshift bar and restaurant.
Excellent
10.0
Pros: The staff and the place are great !
Excellent
9.4
Pros: Great hotel overall. I rated it down because the valet situation gave me hell a few times. Give yourself plenty of time for valet to get your car, especially when it's raining.
Good
6.8
Pros: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Cons: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Excellent
9.7
Pros: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.
Cons: Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.
Excellent
8.5
Pros: We had nothing but trouble with Kayak and Getaroom. The Getaroom staff, in fact, was terrible. I will never use Kayak or Getaroom ever again. The Valencia was great, though. Wonderful staff.
Mediocre
3.7
Pros: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.
Excellent
10.0
Pros: We have traveled often and frequently. We arrived and found that the best service, ambience, and dining was apparent. Our room was perfect, room for our luggage, etc. Can't wait to return.
Excellent
10.0
Pros: The location, the staff, the great breakfast, and comfy room
Cons: Nothing
Excellent
8.6
Pros: The lobby was lovely, the bar was nice, and the hotel was right on the Riverwalk.
Cons: Table lamp on the floor. Already opened $6 water bottle in the mini bar, expired food in the mini bar, windows only opened a few inches due to poor bench placement. No table for sitting, only a bed. I think this room was a poor representation of the hotel, but it needs to be addressed regardless!
Excellent
10.0
Pros: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.
Excellent
9.7
Cons: We waited 30 minutes for our car after check out. CALL AHEAD...way ahead!
Located in Downtown San Antonio, this spa hotel is within a 5-minute walk of Buckhorn Saloon and Museum and River Walk. Briscoe Western Art Museum and Alamo are also within 10 minutes. San Antonio Station is 21 minutes by foot.
Overall 8.6 Excellent
Based on 1,262 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.4
Pros: Not too large, well sited, well run, comfortable.
Cons: Riverwalk is very popular but very touristy, and most restaurants therefore not very good.
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Good
7.7
Excellent
10.0
Excellent
9.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
9.3
Pros: Staff were very nice and helpful, for example, suggesting I park in the structure across the street for much less than the nightly on site parking charge, with no real lack of convenience. The location on the river was excellent--directly out the back door to River Walk. The sister property directly across the river, Mokara, has an excellent gym available to La Mansion guests. Very friendly staff at the bar with a reasonably priced, tasty, late night dinner.
Good
6.2
Pros: Location
Cons: Very hot elevators, sink did not drain, beds mattresses need to be replaced
Excellent
8.0
Pros: Lovely looking. Nearness to everything on riverwalk.
Cons: We paid extra for double beads, with taxes, extras, etc. and paid 300$ with discounts. It was an inner room with no view/ window.
Good
6.3
Cons: Facilities are in poor shape. Appear to be redoing during our stay. Location is good. Molars spa is very nice.
Good
7.1
Pros: Good location and friendly staff
Cons: Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.
Excellent
10.0
Pros: Staff and rooms
Excellent
10.0
Pros: Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.
Mediocre
2.0
Pros: This bad experience had ever happened to me and my family before. I will never use again KAYAK again to book my reservations. Result, they have this "Getaroom" subsidiary with a poor description of their booking application, and it scammed you before you know the transaction has a nonrefundable policy until it is too late via your email confirmation. I called them, my credit card, agent, and the hotel. None of them were in the good customer satisfaction attitude to refund my money, cancel, or reschedule the booking transaction. Be aware of using them to book your reservation before it is too late. Anyone can make a mistake some time, but this Draculonian thirsty-blooded camming business does not care for you. Pray to Lord, this kind of business entities does not prosper any more in the traveler's economy.
Good
6.0
Pros: Very nice location
Cons: no AC in hallways, bedroom ac did not work that well. Needs to be updated for sure.
Excellent
9.4
Pros: Love the balconies over the river walk, historic character of the building and that it's pet friendly. Enjoyed listening to the church bells in the pool court yard (we were there on Easter Sunday morning).
Cons: Had to pay for wifi. Verizon cellular service barely worked in our room, cell & text functioned poorly, data did not work, so we did not have internet access during our stay.
Excellent
10.0
Pros: Comfortable bed great location friendly people
Excellent
8.5
Cons: Bad irons . . . One spat red stuff with the steam function . . . the replacement was dirty. But the staff replaced them no problem
Excellent
10.0
Pros: Courteous and friendly staff. Personal attention to each patron. Well maintained rooms and facility. Atmosphere is great.
Excellent
8.5
Pros: Great location and I liked the rustic feel of the place.
Cons: The card reader on the door did not work well. Took at least 10 tries before it actually opened the door. The carpet isn't the greatest. Have to pay for wifi.
Good
6.5
Pros: Being an Onmi hotel I had much higher expectations. It was very dark, although they wanted a certain style (not sure exactlybwhat it was, old, Mexican, historic) they didn't pull it off very well. The carpets were dirty and dull, the room was musty and very dark. The staff was very friendly, the location was prrfect, right in the heart of the fun, the bed was very comfortable and the towels were nice.
Excellent
8.8
Pros: It is located right on the riverwalk. Very good staff and comfortable rooms.
Cons: My room was on the street side and the traffic was very loud. I would recommend a room on the river or interior part of the building.
Excellent
9.7
Pros: The staff was amazing upgrading us for free to accommodate our requests. Couldn't be more convenient for the River walk.
Good
7.1
Pros: The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay.
Cons: The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.
Excellent
10.0
Pros: Love the fact that from the time you pull in till the time you leave the staff takes all the stress out of your stay. Also love that you can walk right out the doors and your on the river walk.
Cons: The only complaint is there is no hotel shuttle to area attractions.
Excellent
10.0
Pros: Everything. Breakfast on the riverwalk, emaculate rooms, stylish old style bar with knowledgeable bar tender.
Cons: If you hear the alarm, call the front desk. It's a parking garage across the street. They don't own it. It shuts off quick, but the front desk won't hear it, so call them .
Excellent
9.3
Pros: Great staff. Great location. Nearly everything is within walking distance. Different than your traditionally generic hotel. Actually located on the river walk. Highly enjoyed our stay. Would recommend and definitely stay here again.
Cons: Slow elevators. Some of the hotel room doors had windows which was a bit odd.
Excellent
8.0
Pros: Nice and clean hotel with very friendly staff. Centrally located so you can walk most places very quickly...or take a cheap Uber ride. Breakfast buffet was delicious!! We parked our car at valet but wasn't aware that it was $40/night. You might find cheaper options in one of the many parking garages close by. All and all...great place to stay!
Located in Downtown San Antonio, this luxury hotel is within a 5-minute walk of San Antonio Majestic Theater, River Walk and Tobin Center for the Performing Arts. Alamo and Alamodome are also within 2 mi (3 km). San Antonio Station is 22 minutes by foot.
Overall 8.7 Excellent
Based on 106 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: We really enjoyed our stay.
Good
7.1
Excellent
10.0
Excellent
10.0
Excellent
9.4
Okay
4.0
Pros: The only thing we did like was the fact that it might be haunted.
Cons: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.
Excellent
9.7
Pros: The pool was beautiful...staff very friendly and helpful
Cons: Cant think if anything
Excellent
8.3
Pros: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.
Cons: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.
Excellent
9.4
Cons: Air conditioner in the room would not cool below 74 degrees. Too warm to sleep comfortably.
Good
6.0
Pros: Room was big.
Cons: bathroom was small and the big bed sunk in the middle.
Excellent
8.6
Pros: The staff was great. Food was good. Great location
Cons: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.
Okay
4.6
Pros: Location
Cons: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.
Excellent
9.7
Pros: Hotel had large rooms very clean. Staff was very helpful and friendly
Okay
5.3
Pros: location is great, staff was friendly
Cons: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.
Excellent
10.0
Pros: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.
Cons: Shame about the construction, but that is a fact of life re hotel lifecycle.
Excellent
8.3
Pros: Close to Riverwalk, Alamo. Good breakfast, Service Despite rebuilding activities a good stay is possible. Compensated by excellent free lunch for two
Cons: Warm water shower not on temperature.
Excellent
10.0
Pros: Very nice restored hotel. The restoration was great, had a good feel.
Cons: none
Excellent
10.0
Pros: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol
Excellent
10.0
Pros: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!
Excellent
10.0
Pros: Beautiful chic hotel with friendly eager to please staff
Located in Downtown San Antonio, this romantic hotel is steps away from Texas Adventure, River Walk and Alamo. Henry B. Gonzalez Convention Center and San Antonio Majestic Theater are also within 10 minutes. San Antonio Station is 18 minutes by foot.
Overall 8.5 Excellent
Based on 2,476 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Convenient to Alamo & other attractions! Easy entry!
Excellent
10.0
Pros: Staff extremely friendly service great location great
Excellent
10.0
Pros: Rooms clean. Easy access to riverwalk. All employees helpful and friendly
Cons: Nothing
Excellent
9.0
Pros: Location
Cons: Toilet leaked in our bathroom
Excellent
8.0
Pros: This hotel is perfectly situated to really enjoy some of the best parts of the River Walk!
Cons: I had a spa service at the spa that is not owned by the hotel, but located inside the hotel on the River Walk level. It was not a good experience and then I was overcharged for it.
Excellent
10.0
Pros: Front desk staff were exceptional as were housekeepingfolks as we travelled through the hotel.
Excellent
10.0
Pros: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.
Cons: Construction on the second floor during the day.
Good
7.7
Pros: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.
Cons: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.
Good
6.5
Pros: Room was nice and orderly. Friendly staff.
Cons: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.
Excellent
8.2
Pros: Riverwalk location.
Cons: Restaurant prices.
Excellent
10.0
Pros: Very nice room. Great view and great location.
Cons: The roof deck pool wasnt heated - quite chilly up there!
Excellent
10.0
Pros: Great location on the river walk, great bar and staff.
Excellent
10.0
Pros: Great location. Beautiful hotel
Excellent
10.0
Pros: Hotel was clean, the staff was friendly, exclusive access to the Alamo and Riverwalk
Excellent
10.0
Pros: Great location, friendly staff, nice and clean room. Easy parking across the street too.
Excellent
9.3
Cons: I paid for a balcony overlooking the river and the hotel doesn't even offer them. They told me that sites like yours are known for promising things that don't exist. I am very disappointed with my reservation price!!!!
Excellent
10.0
Pros: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.
Cons: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.
Excellent
9.4
Pros: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.
Cons: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.
Excellent
10.0
Pros: Comfy bed, super clean and quiet
Good
7.1
Pros: was disappointed that things I had taken for granted for the price we were paying were lacking. Such as.....quality of toiletries, no robe in room, no high end restaurant in hotel, no full service spa facilities.
Excellent
10.0
Pros: Very convenient to Riverwalk and other attractions
Cons: I think having breakfast included like other chains do would be a nice addition
Okay
5.4
Pros: Location was wonderful, room was clean
Cons: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.
Located in Downtown San Antonio, this romantic hotel is steps away from La Villita and Henry B. Gonzalez Convention Center. River Walk and Shops at Rivercenter are also within 5 minutes. San Antonio Station is 16 minutes by foot.
Overall 8.5 Excellent
Based on 1,752 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Cons: Convention facility is dated
Excellent
9.7
Excellent
9.7
Excellent
9.7
Excellent
8.0
Excellent
9.6
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.1
Cons: No free wifi
Excellent
10.0
Pros: Great location, very nice and clean. Great customer service.
Cons: No parking
Excellent
8.0
Cons: The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
Excellent
10.0
Pros: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Good
7.4
Cons: Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
Mediocre
3.4
Pros: Nothing
Cons: Service
Excellent
8.5
Pros: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Cons: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
Excellent
9.7
Pros: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Cons: Parking was too expensive.
Good
6.0
Pros: Staff, service, room, and the hospitality was awesome.
Good
7.4
Cons: I got an upgrade to another room and it was awesome there on out
Located in Downtown San Antonio, this romantic hotel is steps away from Briscoe Western Art Museum and River Walk. Henry B. Gonzalez Convention Center and Alamo are also within 10 minutes. San Antonio Station is 18 minutes by foot.
Overall 8.5 Excellent
Based on 1,326 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Excellent
9.1
Cons: I thought it was closer to all the restaurants on the Riverwalk.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
9.1
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Excellent
10.0
Pros: The staff was very friendly and accommodating!
Cons: The fee for parkig at the hotel was ridiculous, $36 per night.
Excellent
9.7
Pros: Right on the RiverWalk, Hotel Contessa is luxury meets romance. My sister stay here on spring break and had a wonderful time. The staff was helpful and the city is definitely tourist friendly. Filled with history, charm, and luxury, downtown San Antonio along with the Hotel Contessa were great for our girl's getaway.
Cons: Although the city is tourist friendly, we did got lost. Also, the Hotel Contessa needs to hire more people on their housekeeping staff. During our stay, housekeeping forgot to clean our room one day. Other than that, things were great.
Excellent
10.0
Pros: very clean, great location, friendly staff,
Excellent
8.0
Pros: nice "earthy' atmosphere and location love the suite option
Cons: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken
Excellent
10.0
Pros: THE staff was very accommodating and very nice. Everything was provided before I would ask for it. Overall, a great experience . Love the old Spanish charm that the hotel is made off. Very charming ambiance.
Cons: The session that I attended in San Antonio finished every 2230 in the evening. I did not like that the hotel restaurant is close early like around 2200. I wish the restaurant is open 24 hours. I also wish that there is a Starbucks inside the hotel for the convenience of all the hotel guest.
Excellent
9.4
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Cons: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.
Excellent
8.0
Pros: Location and large size rooms
Cons: Issues with hot water and terribly slow and incompetent valet
Good
7.7
Pros: Check In was easy. Hotel room sitting area was actually very comfortable and functional to use, unlike most average hotel suites. Location was great. On the Riverwalk plus just 2 blocks from literally everything. Self parking lots were super close as well, if you don't like waiting for the valet everytime.
Cons: Hotel desk staff were business friendly, but it did not feel genuine. Which is the opposite of everyone else we met in San Antonio. This was one of the friendliest cities we've encountered!! Also the tub in our room did not drain properly, so you stood in water while you showered and the faucet was loose and spun all the way around.
Excellent
10.0
Pros: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!
Excellent
8.0
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Cons: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.
Excellent
8.2
Pros: Very clean. Polite, professional staff. Wife enjoyed the spa and the gym is very nice. Good location for visiting all of the tourist spots in san Antonio.
Cons: No hand rails in the bath tubs/shower. Fell twice getting into and out of the shower. Sides of the tub are very high. Too many children running around the halls unattended, noisy. No frig or micro wave in the room. Onsite food and drink is very expensive. Ice machines are far apart on the floors. no vending machines for late night drinks/snacks. Valet parking is very expensive. View was nothing spectacular because of the trees surrounding the hotel.
Good
7.7
Cons: The front desk staff was unprepared and it to over 45 minutes to check in
Excellent
10.0
Pros: Seriously, all was fantastic
Cons: Nothing I can think of. I don’t care to visit San Antonio much but this hotel makes me want to go
Mediocre
2.0
Pros: Nothing such to like
Cons: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food
Excellent
8.0
Pros: Beautiful hotel friendly staff and in my opinion worth every penny
Excellent
10.0
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Cons: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.
Excellent
10.0
Pros: Great location, great upgrade and we loved how it was just steps from the river walk. Superior and extremely welcoming staff.
Cons: Took about half an hour to check in.
Excellent
10.0
Pros: Staff was AWESOME
Located in Downtown San Antonio, this historic hotel is steps away from Alamo and Plaza Wax Museum and Ripley's Believe It or Not. River Walk and Shops at Rivercenter are also within 5 minutes. San Antonio Station is 17 minutes by foot.
Overall 8.4 Excellent
Based on 1,429 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Good
7.7
Good
7.1
Excellent
10.0
Pros: had several sets of rooms. sent a descriptive review already. would be the same for this set of rooms.
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Excellent
8.0
Pros: We liked the Menger Bar, very authentic. The lobby and public areas were very inviting.
Cons: Long walk to the elevators. Ice machine was out of order.
Good
7.1
Pros: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.
Cons: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.
Good
7.1
Pros: Loved the location and big room
Cons: The full sized beds. Our cleaning guy did not do a great job at all. There was someone else's hair all over the wall in the bathroom.
Excellent
8.2
Pros: Great location downtown, close to riverwalk, right across the street from the Alamo.
Cons: No ventilation in the room, so bring a small portable fan. Events in the plaza across the street (protesters, musicians) can be quite loud and go on late into the evening. The card/lock system for the room often malfunctioned and wouldn’t let us in.
Excellent
10.0
Pros: Much lovelier than the photos, friendly and right in the heart of the city. In-room coffee and free WiFi.
Cons: Room was small, and it's the first time I've seen a full size hotel bed in a long time. Fine for one person, might be challenging for two.
Excellent
10.0
Pros: It’s a great place to stay: the location is great, the staff is very helpful and friendly, and I enjoyed the atmosphere of the place; I enjoyed just walking around and taking in the history! I contacted the hotel to inform them I’d be getting into the city earlier than expected, and when I arrived, before noon, my room was ready;, I was able to check in and enjoy San Antonio right away! The view was great; I requested a scenic view, and from my window I could see Alamo Plaza. It was a great stay. I liked this hotel a lot and will be back.
Excellent
9.4
Pros: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.
Cons: A bit noisy at night - one night it was loud drunk tourists, once it was random construction at restaurant in mall next door, & once the fire alarms went off. I don't think it's the hotel's fault though.
Excellent
8.5
Pros: If you want a little history stay, this place is it. This place is great old school hotel with the oldest bar in town. Has a nice pool and inner garden to chill. Nice helpful staff Rooms were clean and large. The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal. Location is perfect - Riverwalk starts right here and Alamo is a cross the street
Cons: Can't open windows in the room (the old bulding) Shower has weak water flow
Excellent
10.0
Pros: The history of the hotel is incredible
Excellent
8.8
Pros: Great location. Wonderful customer service. Loved the valet service.
Cons: Needs a little updating. Understand the historical aspect to the hotel, but still. Not sure if the heater wasn't working, but our room was freezing. Attempted to higher the temp, but to no avail. Didn't want to but front desk at 2am.
Excellent
9.4
Pros: I loved everything about this hotel. I will stay there again!
Cons: They could use better vending machines, but then again I have never been to a place that has great vending machines.
Excellent
10.0
Pros: I had reserved the rooms for adult children, spouses, their adult children who came for a family celebration. The all liked the Menger. They found staff to be helpful. For one of them, the room next to them had a noisy guest. The hotel moved my family members to another room where they had the quiet nights they needed. I was impressed by the ease with which that switch was accomplished. Parking staff was helpful in tending to my car when I came to meet & pick up family who stayed there.
Cons: There were no complaints from anyone
Excellent
8.2
Pros: Location is excellent
Cons: Beds are quite narrow. Air conditioning went out one night. Thankfully, it was repaired the next day.
Good
7.1
Cons: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!
Good
7.7
Pros: Great location. Very nice place to stay. Our second time and we will be back.
Cons: It was the most uncomfortable hotel bed we've ever slept.
Excellent
9.4
Pros: I like the over all feel for the hotel.
Cons: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.
Excellent
10.0
Pros: Great Location, historic and very romantic!
Cons: Small bathrooms were the only thing, but you have to consider that this building is very old and that adds to its attraction as a romantic place to stay.
Excellent
9.4
Pros: Central Location: Beautiful 150 year old historic hotel, literally across the street from Alamo, Numerous attractions, Riverwalk Mall, Ripley's, Wax Museum, Guinness Records, etc.... Short trolley ride to Historic Market. We used it as base of operations. Bought all-day passes to attractions and walked back to hotel to cool off/swim when needed. Lots of food nearby too. Hotel staff gave great service too. Kids loved all the museum like stuff in the hotel. The bar has a mirror with a bullet hole next to it they say Teddy Roosevelt shot in it on a bet when he was there recruiting his rough riders. Been here several times. It is our 'go to' spot for San Antonio.
Cons: The parking is very expensive. Thirty dollars per day - but it is expensive in the entire city and you do have unlimited in and out privileges. The hotel is really old so it has a few rough edges. The pool tiling needs a bit of repair, some of the doors stick a bit, the elevators are small, floors are a little uneven and a bit sloped here and there, etc. It has a lot of "character", but I guess refurbishing an old hotel is like restoring an old car, you never quite manage to get all of the rattles out of it.
Excellent
10.0
Pros: Historic charm. Room looked out to the Alamo. Walked everywhere, no cab needed. Bar in the lobby was fun, friendly bartenders. Beautiful during the holidays.
Cons: Servers to the tables not available in the bar during a busy time, had to get up and wait in line at the bar.
Excellent
9.1
Pros: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!
Cons: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!
Excellent
10.0
Pros: Loved this hotel! Loved the vintage feel of it. Staff was great !
Located in Downtown San Antonio, this historic hotel is steps away from Alamo, Plaza Wax Museum and Ripley's Believe It or Not and Guinness World Records Museum. Henry B. Gonzalez Convention Center and Tobin Center for the Performing Arts are also within 15 minutes. San Antonio Station is 15 minutes by foot.
Overall 8.4 Excellent
Based on 677 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Pros: The only issue I had was the TV was to the side of the bed instead at the end of the bed.
Excellent
9.7
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.8
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
8.3
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
9.1
Excellent
9.7
Excellent
10.0
Excellent
9.7
Good
6.2
Excellent
8.8
Excellent
9.1
Excellent
8.5
Excellent
9.1
Excellent
8.6
Pros: The breakfast was really good. Not spectacular, but better than any of my group expected. We ate there every morning. The pool may be small, but it's a little oasis! So beautiful! As a matter of fact, the entire hotel was beautiful! We were worried that it was going to be somewhat far from the convention center, but we just cut through the mall every time and it was super easy and fast. Next year, it'll be our little sneaky way to stay close to the convention without staying in the godawful convention hotel or one of the overpriced surrounding hotels.
Cons: We had a room that sort of had a balcony, but the door was nailed shut. That was kind of disappointing... The windows were as well, which made it turn out to be a very bad decision that we sprayed on sunscreen in our room... To get a mini fridge, you need to pay a one-time fee that I think was $25. My group didn't bother, but be aware of that extra fee. Pool was only just large enough to do any actual swimming in. It also only reached maybe 5 feet deep. If there had been a crowd, I imagine it would not have been very fun.
Excellent
10.0
Pros: Pleasantly surprised. My expectations were low given the amount I paid for a 3 day stay and was impressed upon room entry.
Cons: Clothing alignment within closet. Not enough to obscure my rating though.
Excellent
10.0
Cons: The staff at the Crockett are always AMAZING. Don't change anything you're definitely doing it right.
Excellent
9.1
Pros: convenient as far as location and accessability to San Antonio "highlights". beautiful, historic. Great staff for the most part. because there was no gym/work out facilities on sight and the pool was out of commission during our stay, Crockett did direct and make it possible for us with a nearby facility/hotel.
Cons: we noticed when we were going to use a couple of glasses in our room for water/soda...that the "old" glasses were what we had to use and that the liquid from the previous night wasn't even emptied by the housekeeper that day...unfortunate...made us question whether the room was cleaned more than just make the bed...
Excellent
10.0
Pros: Beautiful building, clean rooms, and perfect location
Cons: Parking fee was a bit high at $25
Excellent
8.2
Pros: Excellent location for access to all attractions around the downtown area. We could take bus to where we wanted to go.
Cons: Wi-Fi access was not working smoothly for the first time, we needed to call tech center to get connected for our laptops. But, once connected, it worked fine later.
Excellent
10.0
Pros: Great historic hotel in the center of where we wanted to be. We could walk out the front door of the hotel, cross the street and enter the back of the Alamo grounds. Absolutely beautiful! Our kids loved that we could walk to the River Walk and explore. Beds were comfortable, no fridge or microwave but it's a historic hotel, I didn't expect them to have the electricity to support all that.
Excellent
9.7
Pros: Service excellent rooms little small but very nice and cozy. Breakfast was the best part of the day do much to choose from. Great location.
Cons: When calling front desk took them a long time to answer. I even had to call twice before they would pick up. The elevators are a little small but they work at least. And again the rooms are quite small but it's just due to the history of the hotel.
Excellent
10.0
Pros: Loved the service and the friendly staff. Felt like home away from home.
Cons: Their was dust on the coffee maker. I am a big time coffee drinker. And dust on the cabnet and mirrors, shelfs, bathroom. But not caked on.... Coffee pot needs to be cleaned every day.
Excellent
8.5
Pros: I picked the Crockett for its location and its price. My boyfriend and I just wanted to get away for the weekend, and spend some time on the Riverwalk, and this hotel provided just that. Just across the street from the River Center Mall, the Crockett has very easy access to the Riverwalk, plenty of restaurants, shopping, and it's also butted up against the Alamo :) Plus, they offered a complimentary breakfast, which was nice to get up for.
Cons: The rooms were a bit smaller than the pictures led me to believe, but what hotel doesn't do that? I wouldn't say that the Crockett is very romantic, but it suited our purpose :)
Excellent
8.5
Pros: Room was very large. Room and hotel overall were clean and comfortable. Great location - next to The Alamo and across from shops at RiverCenter / RiverWalk. Very good breakfast which was free for my family of four.
Cons: A/C in the room was noisy when shutting off after each cycle. It didn't prevent us from sleeping, but it was noticeable. Also be aware parking is not free and is in an outside lot close by - very short walk. We had no problems, and it's unlimited n and out. I was a little worried about a hail storm as it was stormy a couple nights.
Excellent
10.0
Pros: Nice rooms that appear to be recently remodeled. Great full breakfast every morning. Very centrally located close to The Alamo and Riverwalk. Staff are very kind and helpful too.
Cons: $25 parking charge per night
Excellent
9.7
Pros: The room and bathroom were very spacious and comfortable. The location was great for both attending a conference at the convention center and enjoying the riverwalk and downtown areas. The breakfast had a great selection.
Cons: My only complaint is that the WiFi was spotty in the rooms, though it worked very well in the lobby areas.
Okay
4.0
Pros: The beds were very comfortable. The location was convenient.
Cons: There was no fridge or microwave. I thought it was a bit over priced.
Excellent
10.0
Pros: The breakfasts were really good quality and always had plenty of hot, fresh and readily available selections to choose from. The location of the hotel is perfect, directly arss the street from the Alamo and the mall. The river walk was just a short walk away, which also means all the best restaurants are near by too.
Cons: The water temperature of the shower was never consistent. Our room was a little small too but we didn't mind since we didn't spend too much time in the room.
Located in Downtown San Antonio, this eco-friendly hotel is steps away from Shops at Rivercenter and LEGOLAND® Discovery Center San Antonio. River Walk and Alamo are also within 10 minutes. San Antonio Station is 12 minutes by foot.
Overall 7.9 Good
Based on 93 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Solo travellers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
8.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Good
7.7
Excellent
8.8
Pros: Very nice accommodations.
Cons: Breakfast buffet was understaffed, was not explained properly
Mediocre
2.5
Cons: The room was small and we couldn't even upgrade
Excellent
10.0
Pros: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Excellent
8.8
Pros: Almost everything.
Cons: The fact that self parking beneath the hotel costs $30 a night!
Excellent
9.4
Pros: Beautiful view. Very peaceful.
Cons: Didn't realize there would be 60$ charge for parking
Excellent
9.0
Cons: My room key stopped working when I returned to the room after taking a swim at the pool and had to wait wet about 10 mins till they came up and replaced the key.
Good
6.0
Pros: I loved the location. Steps from the river and the mall.
Cons: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.
Excellent
10.0
Pros: Staff friendly
Excellent
10.0
Pros: Central location, the RoJo Bar, the valet, bellhop personnel were wonderful. The manager of the RoJo came around to meet some of the guest was very informative and friendly.
Cons: HAVING TO PAY FOR INTERNET AT THE BUSINESS CENTER AND FOR LOCAL CALLS. YUCK
Excellent
8.0
Pros: Location was great!
Cons: Cost me $88 to park for two nights.
Good
7.7
Pros: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.
Cons: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.
Okay
5.1
Cons: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again
Excellent
10.0
Pros: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.
Cons: Valet Parking was $37 + Tax = $40.00!
Excellent
9.4
Pros: The staff was very friendly, helpful, and professional.
Cons: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
Excellent
10.0
Pros: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back
Cons: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.
Excellent
8.8
Pros: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Located in Downtown San Antonio, this hotel is within a 10-minute walk of Spanish Governor's Palace, Market Square and River Walk. San Antonio Majestic Theater and La Villita are also within 15 minutes. San Antonio Station is 30 minutes by foot.
Overall 8.3 Excellent
Based on 1,768 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.2
Excellent
9.7
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Fast check in and out, very friendly helpful staff. Recently renovated, tastefully decorated lobby, large clean room, comfortable beds, clean bathroom. Included breakfast is very nice, fresh hot foods, healthy choices. Restaurant is clean, roomy with comfortable seatings. Location is quiet, yet accessible. Attractions are short walking distance or short ride away. Highly recommend and definitely will stay again when come visit the nice friendly city in the future. Thank you for making our stay so enjoyable.
Cons: Nothing
Okay
4.0
Pros: The bed was definitely big enough. Big room overall
Cons: There were ants all over our room. At first it was two, I then started noticing them all over our room and a few in the bed the night before checkout. They were in the process of renovating the building, and failed to mention it when I called to confirm my room. Parking was horrible.
Excellent
10.0
Pros: The location was near downtown SA and the accommodations suited our entire needs.
Cons: I had to get accustomed to the pets/dogs barking and in such close proximity to us.
Excellent
9.7
Pros: The beds and pillows were very comfortable. The breakfast buffet has many choices and was delicious! The staff was friendly and professional.
Excellent
8.0
Pros: Room was roomy and comfortable, Bed was firm and comfy. Location close to downtown, within walking distance (1/2 mile) to river walk and a about a mile to El Alamo or the Market. No need to drive. Parking in San Antonio downtown is expensive. You can take the bus near the hotel, and get off in two stops, but no need to drive unless you go to the Missions or the caverns.
Cons: Breakfast was average, nothing to praise or complain about. Elevator was noisy.
Excellent
8.5
Pros: Downtown location.
Cons: Packed full of families with small children during Covid pandemic, no coffee in lobby, towels were scarce. Creepy homeless panhandlers roaming the parking lots. Very noisy, With too many dogs Who barked incessantly and screaming children in the pool 12+ hours per day.
Excellent
8.5
Pros: access to the riverfront walk and nice pool area.
Good
6.5
Pros: Spacious room, comfy bed. I like access to the pool even during these times.
Cons: Cleanliness can be better, especially in the bathroom area. The building seems old, could use some renovation.
Located in Medical Center District, this hotel is 1.8 mi (2.9 km) from University of Texas Health and Science Center at San Antonio, and within 9 mi (15 km) of River Walk and Six Flags Fiesta Texas. San Antonio SeaWorld is 14.1 mi (22.7 km) away.
Overall 8.3 Excellent
Based on 1,053 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Good
7.4
Pros: Breakfast was good, room was nice and big. This was the executive king suite mind you. i'm not sure about how big/small the other regular rooms are. Nice size tv.
Cons: the location is sort of outside the city and we had to drive approx 20 - 30 mins to get there. Coming from california, I am not used to the turnarounds and had to make a couple attempts to get here. The crew started working on pulling the carpet and replacing the carpet right outside our door. Good thing that we were checking out that morning, but we had to leave the hotel with carpet dust in our lungs and banging outside our door. coming to think about it, I guess there is never a good time to work on replacing the carpets in a hotel. Its always busy in a hotel. :)
Okay
5.7
Pros: It was a good value and staff was friendly
Cons: We got the handicap room without knowing.
Excellent
9.6
Pros: Everything was excellent with the exception of the shower.
Cons: Shower was slippery and tub has slight decline which makes it slippery,when unaware of decline.For children it is dangerous. Needs to have non-slippery strips in tub to prevent falling in shower.
Good
7.6
Pros: The staff is always friendly and very accommodating. The hotel is very clean and we'll kept.
Cons: The parking lot is a nightmare sometimes. The lines in the lot are not painted very well, so you have people parking way to close or way to far away. I actually had an issue with someone parking so close that I could not get into my drivers side which caused a major problem for the rest of my family to be able to get in. I did call the police station and asked what my options were for getting the other vehicle towed, and they said it was up to the hotel since it's private property. Well, I let the staff know and even took them out there to show them. The staff assured me they would get it handled, needless to say it wasn't handle the next morning. I had to have my six year old daughter climb into our vehicle and hand me items to help make room for me so u could squeeze my way in. It was very inconvenient for me and my family.
Excellent
8.0
Pros: Friendly staff and clean ro
Good
7.1
Pros: Close to the medical center. Starbucks not too far away. Free parking. Free Wifi, which is a sure plus for those of us who never have enough time in the day to finish what we set out to do. Breakfast in the AM
Cons: Musty, wet dog smell that just would not go away. I tried changing the temperature and fan settings, but it wouldn't leave me. Bring some perfume/cologne just in case you leave smelling somewhat musty.
Excellent
8.0
Pros: Clean, friendly, great service
Cons: We thought we booked a room with a pullout couch. When we got there, did not have one. Had to book another room. But gentleman was very courteous & helpful. Exchanged a king bed for room with two queens at same rate! No up charge! Very thankful! Would book again. Thought this was close to Alsmodome. Was about 15-20 minutes away.
Excellent
8.8
Pros: it wasn't too far from attractions and free breakfast.
Cons: The restroom was clean except the bath tub it had a few hairs that weren't ours. Also the AC wouldn't get cold.
Excellent
8.0
Pros: When wife was having surgery had to book a room at the last minute arrived late for check in (after 10) and staff was quick and got me and. young son in a room Quick and easy. Son lived the breakfast that mourning. Place was clean and staff friendly
Okay
4.0
Cons: The staff here are very inconsiderate of your needs and are not willing to help when asked. There are other places out there that you can get for a better deal and not be treated with disregard and contempt. I waited 45 minutes at the airport for the shuttle to show up when I called for the shuttle immediately upon arrival. I called the hotel after waiting curbside for 20 minutes. The front desk staff (Steve) then lied to me and told me that there was traffic which was causing the shuttle to be diverted, but when talking with the driver he told me there was no traffic at all. Google maps had also confirmed that earlier.
Good
6.8
Pros: Perfect location for medical appointments....convenient to good restaurants as well as hospitals and doctors offices.
Cons: Breakfast was non impressive with horrible coffee......COFFEE WAS AWFUL
Okay
4.0
Pros: Free breakfast tasted ok. There was a good selection of food. Wished it went longer though.. Staff was friendly
Cons: Beds and pillows were horrible. Absolutely the most uncomfortable sleep I’ve ever had. AC didn’t work that good in the room, felt stuffy.
Excellent
10.0
Pros: Friendly people, customer service was great, breakfast was excellent. All around hotel was perfect best La Quinta hotel we've stayed so far.
Cons: Not much.
Excellent
8.2
Pros: Not applicable due to covid conditions.
Excellent
9.3
Pros: I liked everything i really enjoyed myself. On a scale from 1 to 10 i would rate it a 9
Cons: The sheets felt a little itchy
Good
6.0
Pros: Cleanliness
Cons: The hot tub jets did not work
Located in North San Antonio - SAT, this hotel is within 3 miles (5 km) of North Star Mall, Quarry Golf Club and Alamo Quarry Market. San Antonio Zoo and Aquarium and Pearl District are also within 6 miles (10 km).
Overall 8.5 Excellent
Based on 110 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.2
Excellent
8.8
Good
6.2
Pros: Everything would have bee nice if there were cameras or guards or some sort of protection at night.
Cons: I had my truck stolen at the property and they didn't have any cameras. Apparently, there was a guard at night but maybe he was sleeping or something. No one saw anything. The truck as just suddenly there. The hotel is tucked away in a little corner and I guess is frequented by carnappers. The staff was polite but basically was just given a "that sucks, sorry." I had to ask the La Quinta across the street if they had cameras and they did but, unfortunately, nothing that was pointed at the TownePlace property. I wish I didn't have to have to ask another hotel to maybe see the parking lot. I feel like the hotel should have done something more to be helpful or SOMETHING. Sure, you've got a lot of signs out saying park at your own risk but if you can't ensure my property isn't safe while I stay at your hotel then I will definitely not stay here again.
Okay
4.0
Pros: Close to the airport, kitchenette.
Cons: Toilette was loud and running every 30 minutes or so. Close to the airport, you could really hear the planes coming and going. AC/Heat. There was no way to adjust the temperature, it was either freezing or too hot.
Excellent
9.4
Pros: The Location is excellent. Loved the ambiance very family oriented. Very safe and we loved it so much.
Cons: I did not appreciate an employee being rude. Also they can improve with a thorough cleaning of the room.
Excellent
10.0
Pros: It was a clean, bright, and had friendly staff. I walked in and was in awe. I will be back !!!
Located in North San Antonio - SAT, this hotel is 0.6 mi (1 km) from Quarry Golf Club and 2 mi (3.2 km) from North Star Mall. Alamo Quarry Market and Marion Koogler McNay Art Museum are also within 3 miles (5 km).
Overall 8.3 Excellent
Based on 464 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Good
6.0
Good
7.1
Excellent
8.5
Pros: Staff were very friendly and helpful and clearly working hard
Cons: Our first room smelled of smoke and then room we were transferred to smelled old/moldy.
Located in North San Antonio - SAT, this hotel is 0.5 mi (0.8 km) from North Star Mall and 3 mi (4.9 km) from Quarry Golf Club. Alamo Quarry Market and Wonderland of the Americas Mall are also within 6 miles (10 km).
Overall 8.1 Excellent
Based on 302 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: No complaints
Cons: Nothing. Was very nice
Okay
4.0
Pros: Nothing!
Cons: Very unprofessional!
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
8.2
Good
6.0
Excellent
9.7
Pros: Friendly staff, very accommodating, clean, decent location next to major highways. Great grassy area for dogs if you are traveling with pets. Gym is nice too.
Cons: The location is in a Target and shopping center parking lot on the side of the highway with a night club next door, not great for walking around and a little loud come night time.
Excellent
10.0
Pros: Hotel decore, friendly staff & location
Cons: Rain forest shower head
Excellent
10.0
Pros: Very comfortable. Friendly and accommodating staff. Clean.
Cons: No continental breakfast. High price of food available for grab and go.
Okay
4.8
Cons: The bed was extremely uncomfortable and the pillows were as well.
Good
6.5
Pros: Location and price.
Cons: The bed was terrible.
Good
6.8
Pros: The chic decor and design of the facility was nice. As a first timer staying with this hotel group I was impressed with staff; they were extremely courteous and accomadating. Overall nice stay ...would definitely stay again.
Cons: Stay was enjoyable but pricey. In room movie orders should be a bit more reasonably priced.
Excellent
9.7
Pros: I love the fact that they dont charge for pets and they even rovide you with a pet bed, bowls and treats all for FREE.
Cons: I had to go to sleep early because of my training early next day and other guests were quite lound, maybebecause my room was close to the lobby and pool table also while they walk through the hallway they were laghing and being load . This is not the hotels foult I believe but the rudeness of people.
Excellent
9.4
Pros: Great and comfortable. Security was a plus. Key required to get into elevator
Cons: Parking! There was no empty spots open after 10 pm. Had to park in the back of the hotel in the mall parking garage on the bottom floor then had to walk up stairs and to hotel.
Located in North San Antonio - SAT, this hotel is within 3 miles (5 km) of North Star Mall, Quarry Golf Club and Alamo Quarry Market. San Antonio Zoo and Aquarium and Pearl District are also within 6 miles (10 km).
Overall 7.7 Good
Based on 1,744 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.5
Excellent
8.2
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.5
Pros: Close to the airport, free shuttle to & from airport, reasonably priced, surprisingly good continental breakfast, staff was very nice & helpful, room was fairly quiet, bed was fairly comfortable.
Cons: Toilet did not always flush very well, bathroom smelled a bit funny, not a fan of the pillows (short & fat) although my wife liked them.
Good
6.0
Pros: I love the staff n the commute
Cons: I got attacked by bed bugs and they didn't even offer to comp my sayu of n e thing.
Excellent
10.0
Pros: I had to book this place last minute because my flight got diverted to San Antonio because of storms. For the price I wasn't expecting much, but the place was extremely clean, comfortable and had great amenities. The front desk staff were awesome and let me know that the shuttle could take me to eat at some select places to eat and that there was a Chinese food place that delivered. It's also right next door to a Specs which after a long hectic flight was a welcome development. The shuttle form the airport showed up quickly after I called from the airport. I thought I'd be able to hear a lot of noise and planes from the hotel, but it was surprisingly quiet. If I find myself flying into San Antonio I'd definitely stay there again!
Mediocre
2.0
Cons: Upon check in I was told that because I booked through an online 3rd party they couldn't guarantee my room preference. AND I was told that I just happened to have secured the last room available and I was lucky I showed up when I did. I asked for a king bed, I got 2 double beds and I asked for a non-smoking room and got a room that was surrounded by 'smoking rooms' (why do those even exist anymore?). I usually book directly with hotels - because this is not the first time I have used a third party for hotel reservations only to be treated poorly by hotel staff and/or not end up with what I booked.
Excellent
8.5
Pros: Staff was awesome, very nice.
Cons: I wish the shuttle ran all night. An airport taxi severely overcharged us putting in a horrible mood before entering the hotel. $12.75 for 1 mile (less than 5 minutes) is terrible. Next time I will walk. The mini fridge in the room reaked of onions. Other than that the stay was nice
Good
6.0
Pros: Cleanliness, neat room, staff was friendly.
Cons: Breakfast was very packed, we passed up the street each time we went back.
Excellent
9.7
Pros: Location was great, close to the airport, restaurants and a walmart. The room was very nice and clean. Bed was comfortable. The staff was very friendly and helpful with checking in and out. Overall just a really great hotel experience. I would definitely stay there again.
Cons: The only drawback was the pillows in our room. They weren't that comfortable, but only a minor setback.
Good
6.0
Pros: Nice and friendly staff, very busy, the hotel was completely booked but check in and check out was very smooth.
Cons: The breakfast was very unorganized.. there was no sense of structure and everything keept running the 1st morning...NOT ENOUGH SITTING AREA EITHER the 2nd morning we got up early and made plates to take up to the room. .
Excellent
8.3
Pros: Very good customer service, the room was very nice and clean and the breakfast was wonderful.
Cons: Construction going on in the lobby very messy looking unorganized. No signs or warning that the hotel was under renovation.
Located in Downtown San Antonio, this hotel is within a 10-minute walk of Henry B. Gonzalez Convention Center and Alamo. River Walk and Alamodome are also within 1 mi (2 km). San Antonio Station is 10 minutes by foot.
Overall 7.6 Good
Based on 2,388 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
8.8
Excellent
8.5
Excellent
9.1
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Okay
4.0
Pros: -
Cons: At $230 a night it was a below average hotel.
Good
7.9
The price was OK but not great. I would have expected a better breakfast variety.
Okay
4.0
Pros: Location
Cons: Bathroom was filthy, the food in the restaurant was terrible
Excellent
10.0
Pros: Every tourist venue was within walking distance
Cons: Not very much
Excellent
8.5
Pros: The staff was great. The rooms were clean. Even when house keeping forgot to clean our room twice, they sent someone over immediately to clean it up. The breakfast attendants were super friendly, especially Rudy.
Cons: The breakfast could use better variety of fruit and swich the sausage with ham once in a while. The pool was so cold, I thought icebergs were forming.
Located in North San Antonio - SAT, this hotel is within 3 miles (5 km) of North Star Mall, Quarry Golf Club and Alamo Quarry Market. Witte Museum and Japanese Tea Gardens are also within 6 miles (10 km).
Overall 7.5 Good
Based on 101 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Friendly staff, attentive, helpful. Comfortable bed and room to work in. I didn't use the fitness center so cannot comment on it.
Cons: Nothing to note.
Good
7.1
Pros: The staff very friendly people
Cons: Don't give breakfast and to much noise
Excellent
10.0
Pros: Near the airport Short shuttle ride Close to several eating options Pleasant staff
Cons: In a mall
Located in Downtown San Antonio, this hotel is within a 10-minute walk of River Walk, Alamo and Market Square. Henry B. Gonzalez Convention Center and Alamodome are also within 2 mi (3 km). San Antonio Station is 22 minutes by foot.
Overall 7.3 Good
Based on 795 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Cons: Pool was a bit dirty
Excellent
8.0
Cons: The pool was not clean and the jacuzzi was not working. That was very disappointing. We were on a short get a way and were expecting to enjoy that.
Excellent
10.0
Excellent
10.0
Pros: everything was very clean
Excellent
8.2
Excellent
9.4
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Good
6.5
Excellent
8.0
Mediocre
3.6
Excellent
8.0
Excellent
10.0
Pros: Well pleased, true professionals all around.
Okay
5.7
Good
6.5
Excellent
9.1
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Pros: The staff was super friendly and very helpful.
Excellent
10.0
Pros: The staff at the Gunter were extremely nice! They have the most comfortable bed ever!!!!! There bar is small, quiet, and cozzy and full of history. I can't wait to stay their again!
Excellent
8.2
Pros: liked the location, liked the staff parking attendant, bell hop
Cons: The air conditioner thermostat had a loud click then the fan noisily came on for about 30 seconds all day and night. the t.v. remote was not user friendly. It took about 5 minutes of running the water before there was any hot water.
Excellent
10.0
Pros: Perfect accommodations close to the river walk!
Cons: Breakfast down at the Market can get pretty pricey for a family larger than 2.
Excellent
9.4
Pros: The hotel was great but when I arrived there they didn’t get my reservation from kayak and I have to wait until somebody answered after 45min somebody returned the call but I have to pay again for a new reservation if you have reservations online you need to get a 24hrs people taking care of the reservations you don’t want to wait that long and more when you have kids and you’re tired from the trip
Good
6.2
Pros: The location
Cons: Sraff
Excellent
10.0
Pros: Staff are very friendly and helpful. The Hotel is very nice. Breakfast was excellent.
Excellent
9.1
Pros: Nice dowtown location, close to the riverwalk.
Cons: Room and bathroom was very small.
Excellent
9.3
Pros: The newly-renovated hotel is beautiful, extremely comforting, and very inviting. Service was prompt and friendly with no pretension. Bar was awesome and pool is nice. The room was gorgeous, bed really comfortable, and the bathroom was amazing.
Cons: I had to walk a block to an affiliated hotel to do laundry and pay a nominal fee. Would have been nice to have laundry available onsite for free.
Good
6.5
Cons: Parking fee.
Excellent
9.4
Pros: We really loved the room and furniture. You can tell the hotel is very old, but they keep it up to date. The king sized bed was very comfortable and so were the pillows. Our room was very clean.
Cons: There were only a few small things we didn't like. One was the air conditioner was awesome and kept the room cool, but it was very loud when it turned on. Woke me up a time or two. Also the valet is quite expensive, but that's expected down by the river walk.
Excellent
8.5
Pros: Loved the look, location, and luxurious feel. My kids kept talking about the "fancy" hotel they were staying at!
Cons: Parking. I'm not a fan of having to pay for parking, but it seems inevitable in downtown San Antonio.
Good
6.2
Cons: $70 for overnight parking? In the same hotel you booked the rooms? That is ridiculously expensive.
Excellent
10.0
Pros: Welcoming, Courteous, pleasant and helpful Staff.
Cons: Nothing.
Mediocre
2.0
Pros: Bed was super comfortable!
Cons: Clean water to shower and brush my teeth.
Excellent
10.0
Pros: Beautiful glamorous Vegas like Lobby. Neat old blues lounge bar. Beautiful architecture and history. Fluffy White Bedding and Extra Pillows. Great location. 2nd Room was clean, spacious, and the AC cooled really well. Rooms on the parking garage side did not have as much Road Noise sound in the AM either.
Cons: Early Morning Road Noise in 1st Room. A/C unit in first room didn't cool as well. Coasters that drink glasses sat on in first room were yellowed and yucky looking. 1st Room shower grout in window ledge needed scrubbed. Looked like mold growth. Light stain on bedding. Needed a little more vacuuming on room perimeter by bed. Average room accommodations. Disappointed no mini fridge in room to put drinks.
Located in North San Antonio - SAT, this aparthotel is within 3 miles (5 km) of North Star Mall, Quarry Golf Club and Alamo Quarry Market. San Antonio Zoo and Aquarium and Witte Museum are also within 6 miles (10 km).
Overall 7.1 Good
Based on 227 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
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