|"Super helpful and friendly staff."||(in 84 reviews)|
|"An authentic San Antonio experience!"||(in 15 reviews)|
|"Convenient to Riverwalk and Alamodome."||(in 15 reviews)|
|"The sofa bed was horrible."||(in 20 reviews)|
|"2 hours later problem resolved"||(in 1 review)|
|"The parking was absolutely ridiculous."||(in 71 reviews)|
|nice room||in 223 reviews|
|pay for parking||in 207 reviews|
|friendly staff||in 185 reviews|
|great location||in 176 reviews|
|good breakfast||in 175 reviews|
|walking distance to the riverwalk||in 121 reviews|
|river walk||in 112 reviews|
|hotel was clean||in 108 reviews|
|bed was hard||in 67 reviews|
|front desk||in 59 reviews|
|lighting in the room||in 42 reviews|
|great price||in 34 reviews|
|convention center||in 31 reviews|
|riverwalk and alamo||in 30 reviews|
|short walk||in 18 reviews|
|across the street||in 12 reviews|
|hours later||in 4 reviews|
|tax exempt||in 4 reviews|
Bed and room were good. Good location.
Parking not great.
Very convenient walking distance to Alamodome
Noise problem between rooms and outside traffic
Convenient location. Room comfortable enough, and quiet. They had glass glasses.
WiFi. Very slow - up to two minutes for search results, and forget streaming. I will not stay there again for the terrible WiFi alone. Couple that with the fact that the front desk lost my credit card number TWICE, and I still don't have the receipt they were going to email. And you'll want to bring your own extension cord. This for $160 a night and an addition 16% in tax? Not me ever again.
Perfect location to attend my conference at the Marriott. Such great rooms @ a better price. Less than a five min walk to Marriott & Riverwalk. Warm & friendly staff. Clean. Good breakfast.
I have no complaints. I was very pleased with the service, rooms, cleanliness, location, and the price.
overrated for a plus hotel. This is an old hotel that badly needs updating. For downtown San Antonio this is a terrible location.
Another good Best Western experience
After a truly appalling experience at the Red Roof nearby, Kayak got me refunded and rebooked at the Best Western. It was clean, new, quiet, comfortable, and close to the meeting center at the Hyatt. The room was comfortable and pleasant, decorated in craftsman style. The only reason I didn't book in the first place is because the BW Sunset Suites didn't show up in my search. It struck me as odd that no BW hotels showed up on the map of the downtown area. Next time, I'll just go straight to the BW web site perhaps. The in-room Wifi worked well, unlike the Red Roof or Marriott. The breakfast menu was varied and fresh each day and the room had plenty of space. In short, this is the experience I have come to rely on at Best Western and I won't bother looking anywhere else.
I loved the atmosphere of the hotel. It was very clean and the staff was very helpful. It was our first time to San Antonio and they gave great advice as to where to go ! I would come back again !
It's not really anything they did it was more confusion on my part. I saw the river walk title in this hotel and thought we were going to be down town and really close to the riverwalk. We were about 1 mile walking distance. But still a great location and easy to walk places :)
Liked the atmosphere and the clean rooms... Brenda at front desk in the evenings was especially cordial and kind...whole staff was very nice...was a nice stay
Don't ask them to call you a cab
The hotel is generally clean.
No whole wheat bread or healthy options. It may just be a Texas thing. Also, don't ask them to call you a cab. They have an insider deal with a lady who picks you up in an unmarked car, cannot keep quiet during the ride, and makes xenophobic and racist statements about yellow cab drivers. She also charged me $10 more than the standard rate.
Nothing to complain about
Three blocks from the convention center, good-sized quiet room, friendly staff, and a great price through Kayak. I'd certainly stay there again.
Little things: check-in took 10 minutes, which is way too slow for an existing reservation. The breakfast was fairly limp, even if free, although the hours were good. Not enough electrical outlets. The shower head was not as full as desired. And I was disconcerted to walk into the lobby at 1 p.m. to find a man being handcuffed on the floor by police. Apparently he had been pan handling in the foyer. Disconcerting.
all around great
Location was good, close enough to the river walk. Hotel had a historic feel which was great.
Small parking lot next to the hotel, because of the lack of space I had to park a block away in a different parking lot. However, I didn't have to pay.
The Best Western Plus Sunset Suites Riverwalk hotel offers boutique-style accommodations in a contemporary setting. The hotel blends historic charm with modern design for a unique Southwestern feel that is true to San Antonio. The hotel is located across from the Alamo Dome, within walking distance of the Convention Center and the Riverwalk. Guests can also visit nearby attractions like the Tower of the Americas, the San Antonio Zoo, SeaWorld, the San Antonio Botanical Gardens, and Six Flags Fiesta.
The Best Western Plus Sunset Suites Riverwalk offers 64 suites that include complimentary WiFi, comfortable beds, flat-screen TVs with premium cable, sleeper sofas, a work desk, and private baths with deluxe furnishings and amenities. The rooms also offer a wet bar, microwave, and refrigerator with stunning views of downtown San Antonio. There is a fitness center at the hotel, which also offers a business center and concierge services to assist with sightseeing.
There is also 1,300 square feet of meeting and event space at this downtown hotel, which comes with AV equipment and services, as well as catering and event planning services. Complimentary WiFi is also provided in all public areas and there is complimentary coffee in the lobby 24 hours a day. The front desk is also available 24 hours a day, and there is a gift shop with souvenirs and sundries. Parking is available for a fee and complimentary buffet breakfast is included with every stay. The hotel also provides guest laundry facilities and a dry cleaning service.
based on 652 reviews
Policies vary by room type and provider.
Best Western Plus Sunset Suites-Riverwalk is located at 1103 East Commerce Street in Near East Side, 1.3 km from the centre of San Antonio. Tower of the Americas is the closest landmark to Best Western Plus Sunset Suites-Riverwalk.
Check-in time is 15:00 and check-out time is 12:00 at Best Western Plus Sunset Suites-Riverwalk.
Yes, Best Western Plus Sunset Suites-Riverwalk offers free Wi-Fi.
No, Best Western Plus Sunset Suites-Riverwalk does not offer free parking.
No, Best Western Plus Sunset Suites-Riverwalk does not offer free airport shuttle service.
Best Western Plus Sunset Suites-Riverwalk is 12.2 km from San Antonio. Best Western Plus Sunset Suites-Riverwalk is 116.1 km from Austin Bergstrom.
No, Best Western Plus Sunset Suites-Riverwalk does not have a pool on-site.
Best Western Plus Sunset Suites-Riverwalk has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.