Best Gatlinburg hotels near Star Cars Museum
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 7,103 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Atmosphere
Excellent
9.2
Pros: The facilities were exceptionally nice with several accommodations. The only part I could knock the place on is not having a vent in the bathroom when taking hot showers. Over all this is a great place to stay with a excellent staff.
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 9.4 Excellent
Based on 7,103 reviews
Vibe
9.5
Location
9.1
Amenities
8.9
Service
8.9
Room
8.6
WiFi
8.5
Wellness
8.4
Comfort
8.1
Pool
8.1
Cleanliness
7.9
Breakfast
5.4
Value
5.2
Vibe
9.5
Service
9.3
Location
9.3
Amenities
9.1
Room
9.0
Comfort
8.8
Pool
8.5
Wellness
8.4
Value
5.3
Breakfast
5.3
Vibe
9.3
Location
9.2
Amenities
8.9
Room
8.6
Service
8.4
Comfort
7.9
Value
5.2
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
9.2 Excellent
Pros: The facilities were exceptionally nice with several accommodations. The only part I could knock the place on is not having a vent in the bathroom when taking hot showers. Over all this is a great place to stay with a excellent staff.
Cons: The property is clean and very neat looking.
10.0 Excellent
Pros: Everything
Cons:
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 9.2 Excellent
Based on 1,515 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: We didn’t eat breakfast there,but we got coffee and it looked very good
Excellent
10.0
Pros: Great stay. Great place. Friendly staff. Clean.
Excellent
8.0
Pros: Location location location really good staff affordable
Excellent
9.2
Pros: Great hotel, very friendly staff, fast and curtious. Rooms are big and the beds are extremely comfortable and the walk in shower was roomy and had Hot Water! Will definitely stay there again!
Excellent
10.0
Pros: Location and character
Excellent
10.0
Pros: Love the location! Our room on the river was great, we were on the 3rd floor which is where the breakfast room is located so it was convenient. Beds were firm but comfy. Fireplace, nice TV, bathroom and shower were awesome!
Excellent
9.0
Pros: Great location and lodge style. Comfortable and adequately spacious room. Plenty of free parking and just short walk to Gatlinburg main street.
Excellent
10.0
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Excellent
9.6
Pros: The room was great, loved the fire and the balcony. The pictures don't do it justice or show the nice homely feel. Staff were friendly and it was a nice touch having coffee and hot cider available. Quiet location but easy walk to the main Street.
Excellent
9.0
Pros: Nice mattress, nice fireplace
Excellent
9.0
Pros: Large room, fireplace, location!
Okay
5.0
Pros: Location
Details
Reviews
Overall 9.2 Excellent
Based on 1,515 reviews
Location
9.1
Service
9.0
Vibe
8.6
Room
8.5
Comfort
8.2
WiFi
6.8
Breakfast
5.1
Wellness
3.2
Location
9.5
Value
8.9
Comfort
8.9
Room
8.8
Service
8.8
Vibe
8.4
Breakfast
4.4
Service
9.0
Location
8.5
Room
8.4
Vibe
8.3
Comfort
8.1
Pool
6.6
Food
5.1
Breakfast
4.3
10.0 Excellent
Pros: We didn’t eat breakfast there,but we got coffee and it looked very good
Cons: The shower had low pressure and the curtain didn’t fit inside the enclosure well. I got water on the floor the first day ,then I got it figured out.
10.0 Excellent
Pros: Great stay. Great place. Friendly staff. Clean.
Cons: No
8.0 Excellent
Pros: Location location location really good staff affordable
Cons:
9.2 Excellent
Pros: Great hotel, very friendly staff, fast and curtious. Rooms are big and the beds are extremely comfortable and the walk in shower was roomy and had Hot Water! Will definitely stay there again!
Cons: Breakfast area is too small
10.0 Excellent
Pros: Location and character
Cons: No
10.0 Excellent
Pros: Love the location! Our room on the river was great, we were on the 3rd floor which is where the breakfast room is located so it was convenient. Beds were firm but comfy. Fireplace, nice TV, bathroom and shower were awesome!
Cons: Wish there was a better selection of breakfast items.
9.0 Excellent
Pros: Great location and lodge style. Comfortable and adequately spacious room. Plenty of free parking and just short walk to Gatlinburg main street.
Cons: Breakfast was disappointment-cramped room-too many tables for room size and quality of self service buffet breakfast was below our expectations compared to standard of building, reception staff , lobby, rooms etc.
10.0 Excellent
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Cons:
9.6 Excellent
Pros: The room was great, loved the fire and the balcony. The pictures don't do it justice or show the nice homely feel. Staff were friendly and it was a nice touch having coffee and hot cider available. Quiet location but easy walk to the main Street.
Cons: Format of breakfast (microwavable pre prepared muffins etc) made it tricky for us with dietary requirements.
9.0 Excellent
Pros: Nice mattress, nice fireplace
Cons:
9.0 Excellent
Pros: Large room, fireplace, location!
Cons: Nothing
5.0 Okay
Pros: Location
Cons: Nope
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.2 Excellent
Based on 363 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Excellent
10.0
Pros: Room and grounds were clean. Staff was friendly and helpful.
Excellent
9.6
Pros: The hot tub out back with the fire pit overlooking the creek was perfect! Great place to stay during fall and winter!
Excellent
10.0
Pros: The room was very clean and the breakfast was fresh bs good both days we were there
Excellent
9.0
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Excellent
10.0
Pros: The breakfast is amazing!
Excellent
10.0
Pros: Staff was very friendly
Good
7.9
Pros: Clean
Good
7.0
Pros: I liked the value of the room.
Excellent
10.0
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.2 Excellent
Based on 363 reviews
Wellness
10.0
Vibe
9.3
Cleanliness
9.0
Service
8.8
Amenities
8.7
Location
8.6
Room
7.9
Breakfast
7.9
Comfort
7.1
Value
4.2
Service
8.9
Amenities
8.8
Location
8.7
Breakfast
7.9
Room
7.8
Comfort
7.7
Service
8.7
Cleanliness
8.7
Breakfast
8.0
Room
7.4
Comfort
7.1
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Cons: We disliked NOTHING!!!
10.0 Excellent
Pros: Room and grounds were clean. Staff was friendly and helpful.
Cons: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.
9.6 Excellent
Pros: The hot tub out back with the fire pit overlooking the creek was perfect! Great place to stay during fall and winter!
Cons:
10.0 Excellent
Pros: The room was very clean and the breakfast was fresh bs good both days we were there
Cons: It was longer walk to the main strip than we expected
9.0 Excellent
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Cons:
10.0 Excellent
Pros: The breakfast is amazing!
Cons:
10.0 Excellent
Pros: Staff was very friendly
Cons:
7.9 Good
Pros: Clean
Cons: The room was a little small & the refrigerator was behind a door in cabinet it was just. Not so convenient.
7.0 Good
Pros: I liked the value of the room.
Cons: Our shower door often slid open while we were using it. Hall noise was loud at times. It seemed like a lot of doors were being slammed at 5 in the morning during our stay making it hard to sleep. Also the breakfast seemed below average compared to similar places we have stayed recently with breakfast included. We ended up eating out gor breakfast most of the tkme because it was not really good.
10.0 Excellent
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Cons:
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 616 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
10.0
Pros: Beautiful hotel - everything was perfect.
Good
6.0
Pros: The welcome from the staff when we checked in on 23rd was fabulous. Good location. Water available when restaurant shut.
Excellent
9.2
Pros: Loved the location, very easy to get around Gatlinburg, a pretty easy drive to pigeon forge, just don’t go at a high traffic time. And the breakfast was actually great! Most hotels are relatively mediocre in their breakfast but this one was amazing! Very comfy bed and there wasn’t too much or too less blanket and pillows. It was perfect.
Excellent
8.0
Pros: Staff was friendly and willing to help!
Okay
5.0
Pros: The location was great, right outside the national park. When we ordered food from the on-site restaurant to take back to our room on Sunday the bartender was both helpful and courteous and we had the Crispy Cob Salad and Green Bean appetizer which were delicious and filling. The outdoor fire pit was wonderful. The fitness center and salt water pool were nice and clean. It's a non-smoking hotel and when a gentlemen was smoking outside near the fire pit, the front desk was informed and they immediately went out and spoke to him, and asked him to stop.
Good
6.7
Pros: Hotel was clean.
Excellent
10.0
Pros: Location is awesome
Excellent
10.0
Pros: The rooms were very nice and up to date. Comfortable beds.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
10.0
Pros: We were able to leave our car parked and walk to most places in Gatlinburg. Parking is a bear there so it's nice to stay right in town!
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 616 reviews
Food
9.5
Service
9.4
Location
9.4
Cleanliness
9.1
Amenities
8.8
Room
8.6
Breakfast
7.0
Location
9.5
Service
9.0
10.0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
10.0 Excellent
Pros: Beautiful hotel - everything was perfect.
Cons:
6.0 Good
Pros: The welcome from the staff when we checked in on 23rd was fabulous. Good location. Water available when restaurant shut.
Cons: The guy on breakfast duty on day 3 was grumpy and unhelpful. Bar shutting at 10pm unhelpful.
9.2 Excellent
Pros: Loved the location, very easy to get around Gatlinburg, a pretty easy drive to pigeon forge, just don’t go at a high traffic time. And the breakfast was actually great! Most hotels are relatively mediocre in their breakfast but this one was amazing! Very comfy bed and there wasn’t too much or too less blanket and pillows. It was perfect.
Cons: The ONLY thing I did not like was that we got one of the weird rooms with the door between the other room next to you, so we could hear our neighbors. Otherwise, this hotel has been great.
8.0 Excellent
Pros: Staff was friendly and willing to help!
Cons: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.
5.0 Okay
Pros: The location was great, right outside the national park. When we ordered food from the on-site restaurant to take back to our room on Sunday the bartender was both helpful and courteous and we had the Crispy Cob Salad and Green Bean appetizer which were delicious and filling. The outdoor fire pit was wonderful. The fitness center and salt water pool were nice and clean. It's a non-smoking hotel and when a gentlemen was smoking outside near the fire pit, the front desk was informed and they immediately went out and spoke to him, and asked him to stop.
Cons: We liked the food so much we decided to order the same on Monday, however a different bartender was on duty and she was quite surly and acted like we were a bother. We still placed the order and the food was again delicious. On Tuesday, while sitting next to the fire-pit we thought we might try some entrees and take those back to our room. The restaurant was scheduled to open at 5 pm, So my wife went inside to order, she stood there waiting alone for the bartender to arrive. About fifteen minutes later another customer sits down at the bar. Another minute or two passes and the bartender finally arrives and ignores my wife and begins to take the other customers order. My wife interjects and says she was there first, the bartender ignores her and waits on the other customer. Needless to say we did not place our order.
6.7 Good
Pros: Hotel was clean.
Cons: Motion sensors on air conditioner. On the first night, I woke up in the middle of the night sweating profusely - only to find that the air conditioner fan was OFF when I had set it to ON in order to keep air circulating and to keep room at comfortable temperature while sleeping (I always sleep with fan on). I went downstairs to ask for portable fan & the lady at the front desk told me that they did not have any. I told her my issue & that is when she informed me that the air conditioner works on a motion sensor and when there is no motion detected (i.e. when you're sleeping) the air conditioner will shut off no matter what you have the thermostat set for. I also informed her that at some point the thermostat stopped working, as I could no longer see anything displayed on the screen. All she could offer me was a new pair of sheets & to put a maintenance request in for the next day in regards to the thermostat. Needless to say, it was a pretty sleepless night as I was very uncomfortable from being so hot. This is my first encounter with motion-sensed air conditioners & I was not pleased. I understand the concept of saving energy, but it shouldn't be at the comfort expense of the customer.
10.0 Excellent
Pros: Location is awesome
Cons:
10.0 Excellent
Pros: The rooms were very nice and up to date. Comfortable beds.
Cons: N/A
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
10.0 Excellent
Pros: We were able to leave our car parked and walk to most places in Gatlinburg. Parking is a bear there so it's nice to stay right in town!
Cons:
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 573 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Excellent
9.2
Pros: The water park was a huge hit with the children. The location was excellent for coming and going.
Excellent
10.0
Pros: The room was very comfortable.
Excellent
9.6
Pros: Hotel was in a perfect location to walk through Gatlinburg. Off the main road but a quick easy walk. The pool area for kids was a mini indoor water park. Hotel was clean and nice
Excellent
10.0
Pros: Location and cleanliness
Excellent
10.0
Pros: Everything!!!! Staff was friendly and accommodating. Beautifully maintained and spacious rooms. All the comforts of home.
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
8.0
Pros: Staff, water park
Excellent
9.0
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: The breakfast was great. My grand kids loved the indoor water park. The location of the hotel was very convenient to everything. We appreciated the free parking. We booked the suite and was very happy with the extra room.
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 573 reviews
Location
9.8
Vibe
9.1
Service
9.1
Breakfast
8.8
Amenities
8.4
Cleanliness
8.0
Room
7.8
Pool
7.5
Comfort
7.3
Value
4.7
Location
9.9
Service
9.1
Vibe
9.0
Breakfast
8.7
Amenities
8.5
Cleanliness
8.1
Room
7.7
Comfort
7.2
Pool
7.2
Location
9.9
Service
9.2
Breakfast
8.7
Comfort
7.2
Room
7.1
10.0 Excellent
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Cons:
9.2 Excellent
Pros: The water park was a huge hit with the children. The location was excellent for coming and going.
Cons: The website said there was a heated whirlpool whirlpool and there was not. Housekeeping services were very late in the day.
10.0 Excellent
Pros: The room was very comfortable.
Cons: Back door was locked during the day , making check in a little aggravating.
9.6 Excellent
Pros: Hotel was in a perfect location to walk through Gatlinburg. Off the main road but a quick easy walk. The pool area for kids was a mini indoor water park. Hotel was clean and nice
Cons:
10.0 Excellent
Pros: Location and cleanliness
Cons:
10.0 Excellent
Pros: Everything!!!! Staff was friendly and accommodating. Beautifully maintained and spacious rooms. All the comforts of home.
Cons: Everything was fine. Beautiful location. Centrally located to all of the attractions we wanted to take in. Restaurants were within walking distance.
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
8.0 Excellent
Pros: Staff, water park
Cons: Our roon was very humid. Breakfast was poor
9.0 Excellent
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Cons: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: The breakfast was great. My grand kids loved the indoor water park. The location of the hotel was very convenient to everything. We appreciated the free parking. We booked the suite and was very happy with the extra room.
Cons:
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 318 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Everything. Location, very clean, good bed
Excellent
10.0
Pros: loved the look...very clean
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
9.2
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
8.0
Pros: location
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Good
6.7
Pros: Had a bit of everything and was good.
Good
7.9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 318 reviews
Service
9.9
Cleanliness
9.4
Food
9.2
Location
9.1
Breakfast
9.1
Pool
8.8
Room
8.5
Wellness
7.2
Comfort
7.1
Amenities
6.7
Service
9.9
Location
8.9
Room
7.7
10.0 Excellent
Pros: Everything. Location, very clean, good bed
Cons: No
10.0 Excellent
Pros: loved the look...very clean
Cons:
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
9.2 Excellent
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Cons:
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
8.0 Excellent
Pros: location
Cons: seemed a little dated
10.0 Excellent
Pros: Location
Cons: No
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
6.7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7.9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.8 Excellent
Based on 1,598 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.3
Pros: Updated rooms hot water nice heat in the room
Okay
4.0
Pros: The location
Excellent
8.0
Pros: nicely remodeled since last time. Good value. Excellent location.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: It was great we will be back.
Excellent
8.3
Pros: The location was excellent! Walking distance of anything we wanted on the strip. The staff was very friendly. The room itself was clean and comfortable.
Excellent
10.0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Okay
4.0
Pros: Location ... Extremely pleasant and accommodative day staff
Excellent
8.0
Pros: Location and price
Good
7.0
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Excellent
10.0
Pros: Easy access to the moutains
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.8 Excellent
Based on 1,598 reviews
Service
9.3
Value
9.1
Location
9.0
Cleanliness
8.0
Pool
7.6
Room
7.6
Vibe
7.3
WiFi
6.7
Breakfast
5.6
Service
9.2
Location
9.2
Pool
8.1
Cleanliness
7.8
Room
7.7
Breakfast
5.3
Service
9.5
Value
9.1
Location
9.0
Cleanliness
8.1
Room
7.4
Breakfast
6.1
6.3 Good
Pros: Updated rooms hot water nice heat in the room
Cons: Dumpsters being emptied and banging and street cleaners at 2 AM sounded like they were in the room with us, the pillows tiny were like trying to sleep on sponges and stiff noisy beds, parking limited and VERY tight. No coffee cups or water cups in room, Check in employee acted resentful like I woke him up at 9pm, never made eye contact and wore hoodie with hood pulled over his face made me feel like I was in holdup at bank.... scary 1st impression. Will not be back.
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
8.0 Excellent
Pros: nicely remodeled since last time. Good value. Excellent location.
Cons: Breakfast wasn't as good as before.Needs more variations rotations.
10.0 Excellent
Pros: Location
Cons: The breakfast was short no egg and yogurt. To many carbs.
10.0 Excellent
Pros: It was great we will be back.
Cons: Nothing
8.3 Excellent
Pros: The location was excellent! Walking distance of anything we wanted on the strip. The staff was very friendly. The room itself was clean and comfortable.
Cons: The beds were very uncomfortable and the breakfast was underwhelming.
10.0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
4.0 Okay
Pros: Location ... Extremely pleasant and accommodative day staff
Cons: Rooms and bathrooms were quite dirty with food left from previous guests in the freezers of the mini fridges
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
7.0 Good
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Cons: I did not like how small the parking spots were. We were limited to parking spaces. It would have been ok if we had compact cars.
10.0 Excellent
Pros: Easy access to the moutains
Cons: No exactly what I expected for the price. Very good value
9.0 Excellent
Pros: Location
Cons: The breakfast was not very good
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,419 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.2
Pros: The restaurant had very good food for a good value. The bed was very comfortable and the view was wonderful.
Excellent
10.0
Pros: Beautiful place
Okay
5.0
Pros: Bed was comfy, breakfast great, but the room was run down and needs some tlc.
Excellent
9.2
Pros: Accommodating employees. Very courteous maids. Clean rooms.
Excellent
8.0
Pros: comfy bed, quiet room loved the views and piano. landscape is on point .
Excellent
10.0
Pros: Everything was above my expectations. I will stay here again soon. The view from our balcony was beautiful. I had my granddaughter with us and she was thrilled with everything. We will stay again as soon as we get a chance.
Excellent
9.0
Pros: The location and view. Interior design. Short drive to town.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
8.0
Pros: The family room only had 1 shower
Excellent
9.0
Pros: Great staff and great location
Details
Reviews
Overall 8.6 Excellent
Based on 3,419 reviews
Pool
8.3
Service
8.0
Location
7.8
Room
7.7
Comfort
6.9
Breakfast
6.2
Vibe
6.1
Cleanliness
5.5
Value
5.2
WiFi
1.4
Pool
8.5
Service
7.8
Location
7.7
Room
7.3
Breakfast
6.3
Amenities
6.0
Value
5.2
Cleanliness
5.0
Vibe
4.7
Room
7.9
Service
7.9
Location
7.5
Breakfast
5.8
Vibe
5.7
Cleanliness
5.7
Value
5.1
Room
7.2
9.2 Excellent
Pros: The restaurant had very good food for a good value. The bed was very comfortable and the view was wonderful.
Cons: There wasn't anything negative
10.0 Excellent
Pros: Beautiful place
Cons:
5.0 Okay
Pros: Bed was comfy, breakfast great, but the room was run down and needs some tlc.
Cons:
9.2 Excellent
Pros: Accommodating employees. Very courteous maids. Clean rooms.
Cons: Nice accommodations. Comfortable bed. Good food.
8.0 Excellent
Pros: comfy bed, quiet room loved the views and piano. landscape is on point .
Cons: gooey stuff on front of dresser. dust in room, thick in bathroom. floor beside sink filthy easy fix though just have staff clean..
10.0 Excellent
Pros: Everything was above my expectations. I will stay here again soon. The view from our balcony was beautiful. I had my granddaughter with us and she was thrilled with everything. We will stay again as soon as we get a chance.
Cons: Nothing!
9.0 Excellent
Pros: The location and view. Interior design. Short drive to town.
Cons: Parking was sufficient on arrival. However we went to a late dinner/show arriving back around 2345 and had to park very far away where buses park etc. I didn’t mind the walk so much but we found 8 cars and trucks double parked taking up more than one parking area which would have given enough room for all 4 cars that were forced to park where we did that night.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
8.0 Excellent
Pros: The family room only had 1 shower
Cons:
9.0 Excellent
Pros: Great staff and great location
Cons:
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 1,461 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: The bed was comfortable. The room was clean.
Good
6.0
Pros: Location was really good. Within walking distance of downtown.
Okay
5.0
Pros: Breakfast was very mediocre.
Excellent
10.0
Pros: The motel was more than I expected. Will definitely being staying here again.
Excellent
10.0
Pros: The room had a great view of the mountains
Excellent
8.0
Pros: Close to all the attractions
Excellent
8.8
Pros: Rooms clean, staff very nice, convenient location.
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Excellent
9.0
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Good
7.9
Pros: The room was really clean !!! The breakfast was very nice. The location was Amazing !!!
Excellent
9.6
Pros: Breakfast was basic. Good selection. Plenty of juice and coffee.
Good
7.1
Pros: The room was large. Bed was comfortable.
_S-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.5 Excellent
Based on 1,461 reviews
Service
9.3
Pool
8.7
Location
8.4
Cleanliness
8.1
Room
8.0
Comfort
7.5
Breakfast
4.1
WiFi
2.7
Food
2.6
Service
9.1
Pool
8.9
Location
7.9
Room
7.5
Comfort
7.2
Breakfast
4.4
Food
2.6
WiFi
1.4
Service
9.2
Location
8.5
Cleanliness
8.2
Room
7.7
Comfort
7.3
Breakfast
3.3
Food
2.4
WiFi
1.5
5.0 Okay
Pros: The bed was comfortable. The room was clean.
Cons: Very noisy property. The shower curtain was missing upon arrival, and the shower curtain rod was broken. Both were fixed within the hour.
6.0 Good
Pros: Location was really good. Within walking distance of downtown.
Cons: The price of the room didn't meet my expectations. On-line pictures looked better than property reality. Parking was very tight. TV service was hit/miss. We had to move to another room because our first room TV wasn't working. Rooms need updating. Lamp shades had tears in them. Pillows and bed was mediocre.
5.0 Okay
Pros: Breakfast was very mediocre.
Cons: Room had a slight mildew or "off" smell and toilet gurgled the multiple times.
10.0 Excellent
Pros: The motel was more than I expected. Will definitely being staying here again.
Cons:
10.0 Excellent
Pros: The room had a great view of the mountains
Cons:
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
8.8 Excellent
Pros: Rooms clean, staff very nice, convenient location.
Cons: Outdated rooms, especially the bathroom but clean, poor breakfast, no meat
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
9.0 Excellent
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Cons:
7.9 Good
Pros: The room was really clean !!! The breakfast was very nice. The location was Amazing !!!
Cons: The beds were really uncomfortable !! My back was hurting when got up. Let alone the tossing and turning trying to get comfortable !!!
9.6 Excellent
Pros: Breakfast was basic. Good selection. Plenty of juice and coffee.
Cons: No breakfast meat.
7.1 Good
Pros: The room was large. Bed was comfortable.
Cons: Roach in bathroom. Furniture was dated. Carpet was loose from floor. Sheets were yellow from age. I
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Overall 8.4 Excellent
Based on 1,021 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Location and room
Excellent
8.0
Pros: Location, great beds
Excellent
8.0
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Excellent
10.0
Pros: My husband and I were happy with everything about this place. Super clean rooms, really friendly staff, convenient location. We also really loved that they had a Foldgers coffee machine available at all times. We used that a lot! It saved us from spending extra money and waiting in long the long lines across the street at Starbucks. They also have water and juices available so you can fill up your water bottles before you head out to the mountains or shopping. Another plus- they have doors that open to a small balcony so you can have fresh air circulating in your room. I hate how stuffy hotel rooms can get and this helped so much. The decor is great, bathrooms are really updated, and the lighting in the room and bathroom is a soft yellow light... not those harsh bluish, fluorescent bulbs. It adds to the relaxing ambience. Great hotel! We’ve already told family members about it- we will definitely be back again.
Excellent
10.0
Pros: How close to the main strip it was. We were within walking distance. Rooms were very clean, staff was amazing. I’m sure we will stay here again.
Good
7.1
Pros: The breakfast staff was very nice and helpful. It is close to the main strip. Walking distance.
Excellent
8.0
Pros: Location
Excellent
8.3
Pros: Breakfasts were great. Staff was very friendly and helpful.
Excellent
9.0
Pros: The location was the best part for sure, only a couple minutes from the strip. The hotel room was clean and smelled nice. The staff was very nice and helpful. The coffee machine was an awesome bonus. We will be booking this hotel next time for sure!
Excellent
10.0
Pros: It was clean,updated,priced competitively,full breakfast
Excellent
10.0
Pros: Location
Excellent
9.6
Pros: It was close to everything. We walked wherever we needed to go on Main Street. Will stay here again.
Details
Reviews
Overall 8.4 Excellent
Based on 1,021 reviews
Breakfast
8.5
Service
8.1
Location
8.0
Comfort
7.4
Room
7.1
WiFi
3.3
Wellness
3.2
Breakfast
8.7
Service
8.6
Location
8.0
Room
7.6
Cleanliness
7.2
Value
6.2
Breakfast
8.7
Service
8.2
Comfort
7.8
Room
7.4
Location
7.0
Cleanliness
6.4
9.0 Excellent
Pros: Location and room
Cons: The price for condition of the hotel it was a very old hotel
8.0 Excellent
Pros: Location, great beds
Cons:
8.0 Excellent
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Cons:
10.0 Excellent
Pros: My husband and I were happy with everything about this place. Super clean rooms, really friendly staff, convenient location. We also really loved that they had a Foldgers coffee machine available at all times. We used that a lot! It saved us from spending extra money and waiting in long the long lines across the street at Starbucks. They also have water and juices available so you can fill up your water bottles before you head out to the mountains or shopping. Another plus- they have doors that open to a small balcony so you can have fresh air circulating in your room. I hate how stuffy hotel rooms can get and this helped so much. The decor is great, bathrooms are really updated, and the lighting in the room and bathroom is a soft yellow light... not those harsh bluish, fluorescent bulbs. It adds to the relaxing ambience. Great hotel! We’ve already told family members about it- we will definitely be back again.
Cons: Location, cleanliness, free coffee, balcony, lighting
10.0 Excellent
Pros: How close to the main strip it was. We were within walking distance. Rooms were very clean, staff was amazing. I’m sure we will stay here again.
Cons:
7.1 Good
Pros: The breakfast staff was very nice and helpful. It is close to the main strip. Walking distance.
Cons: Parking is horrible. There is not enough parking for the rooms there, would say maybe 40 slots to 100 plus rooms. Suggest paying the $10 parking so ur vehicle don't get car dings right behind it. Oh and employees park in the same lot. They do have an over flow parking that is 2 streets away from hotel, but not secured. Not all rooms have a full balcony like it states. Some rooms have a standing balconies only. For the price of the rooms, they need to disclose that to begin with. Keep in mind the ceilings on the 4th floors are shorter than the others. They are only about 6'5. My hunny's head almost hit the ceiling and he is 6'4.
8.0 Excellent
Pros: Location
Cons: Lack of parking
8.3 Excellent
Pros: Breakfasts were great. Staff was very friendly and helpful.
Cons: Parking was tight. Balcony views were fair.
9.0 Excellent
Pros: The location was the best part for sure, only a couple minutes from the strip. The hotel room was clean and smelled nice. The staff was very nice and helpful. The coffee machine was an awesome bonus. We will be booking this hotel next time for sure!
Cons: The only bad thing was parking. The parking lot is fairly small for the hotel and was full most of the time. It looked like people were using the hotels parking lot to park and go walk the strip but they were not staying at the hotel.
10.0 Excellent
Pros: It was clean,updated,priced competitively,full breakfast
Cons:
10.0 Excellent
Pros: Location
Cons: Musty smell in room.
9.6 Excellent
Pros: It was close to everything. We walked wherever we needed to go on Main Street. Will stay here again.
Cons: Nothing
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.2 Excellent
Based on 1,202 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.8
Pros: The location was convenient.
Good
7.1
Pros: Breakfast was good. There was a fire place in the room
Excellent
10.0
Pros: I liked the size of the room and the cleanliness. The staff was friendly and accommodating.
Excellent
10.0
Pros: Jacuzzi suite w huge balcony!
Excellent
8.0
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Excellent
9.2
Pros: Beds we're comfy
Okay
5.0
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Excellent
9.6
Pros: Room was great. It was a large room with large outside balcony. Clean. Staff were hospitable. Tastefully decorated.
Excellent
10.0
Pros: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.
Excellent
10.0
Pros: Great location. They live up to its name of quality in service .Good breakfast.
Excellent
9.0
Pros: Included breakfast, location, pool.
Mediocre
2.0
Pros: Close to trolly.
Details
Reviews
Overall 8.2 Excellent
Based on 1,202 reviews
Pool
8.7
Location
8.2
Service
8.1
Room
7.9
Comfort
7.4
Breakfast
6.7
Pool
9.0
Location
8.2
Service
8.1
Room
7.2
Comfort
6.7
Breakfast
6.5
Vibe
2.6
Location
8.6
Pool
8.4
Service
8.1
Room
7.8
Comfort
7.2
Breakfast
6.5
5.8 Okay
Pros: The location was convenient.
Cons: Beds were not comfortable. Noise from adjoining rooms - not soundproof for sure.
7.1 Good
Pros: Breakfast was good. There was a fire place in the room
Cons: It's old and dingy on the outside. But the room was much better than the conditions of the building on the outside.
10.0 Excellent
Pros: I liked the size of the room and the cleanliness. The staff was friendly and accommodating.
Cons: All good.
10.0 Excellent
Pros: Jacuzzi suite w huge balcony!
Cons: Loved this place; 2nd visit
8.0 Excellent
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Cons: The last night of 3 the neighbors could be heard thru the adjoining door.
9.2 Excellent
Pros: Beds we're comfy
Cons: Breakfast was something to be desired. Wouldn't recommend eating.
5.0 Okay
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Cons: Our room was provided with fresh towels and the trash emptied everyday, but not once was our bed made. Not sure if that is the norm, but was really weird. We did see the maid once on a floor and she was fighting with someone and had her child with her so?
9.6 Excellent
Pros: Room was great. It was a large room with large outside balcony. Clean. Staff were hospitable. Tastefully decorated.
Cons: Didn't realize that you had to ask for an upper room! I had made a request as I placed the reservation regarding something else but not room placement. There were two minor concerns. One was parking. The second one was noise. Upon arrival, we were told park any where there are 2 white lines around you! We kinda chuckled and thought okay. It was tight, tiny, parking, uphill, on a curve nightmarish parking. Well we onto town, we were starving, came back around 9pm. We discovered a back parking lot that was deserted earlier that was almost full! Lesson number 1 learned. The 2 area of concern is noise. Its just your usual hearing foot steps in the room above you. The floors are pretty thin. Other than that it was tolerable!
10.0 Excellent
Pros: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.
Cons:
10.0 Excellent
Pros: Great location. They live up to its name of quality in service .Good breakfast.
Cons: no
9.0 Excellent
Pros: Included breakfast, location, pool.
Cons: Floors in room needed to be washed.
2.0 Mediocre
Pros: Close to trolly.
Cons: Dirty room, dingy, and outdated. Location not the best. Still quite a walk to downtown attractions. Parking was a challenge. We were told that we couldn't bring a motorcycle trailer but there was trailers parked there when we arrived.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7.9 Good
Based on 4,022 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: Great location and service
Excellent
10.0
Pros: This location is PRIME!!!
Excellent
8.0
Pros: Location
Okay
4.0
Pros: Not much.
Okay
5.0
Pros: Staff were good. Location in town good.
Okay
5.0
Pros: close to shops
Good
7.0
Pros: Location, size of room, comfortable beds
Excellent
8.0
Pros: Liked the fireplace
Okay
5.0
Pros: The check out process.
Excellent
10.0
Pros: Location, comfort, roominess, fireplace, staff.
Excellent
10.0
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Okay
5.8
Pros: Location was nice.
Details
Reviews
Overall 7.9 Good
Based on 4,022 reviews
Service
8.6
Location
8.6
Room
6.3
Amenities
3.8
Breakfast
3.0
Vibe
2.9
WiFi
2.5
Location
8.6
Service
8.3
Room
5.9
Cleanliness
5.7
Amenities
3.7
Breakfast
2.9
Vibe
2.2
WiFi
1.6
Service
9.2
Location
8.2
Room
6.3
Breakfast
3.3
Amenities
3.2
Vibe
2.8
WiFi
0.9
Location
8.8
Service
8.7
Room
5.3
8.0 Excellent
Pros: Great location and service
Cons: Very out dated room. Blinds on windows did not work well. We had to throw blankets over the blinds. TV would not let us use our fire stick to watch movies.
10.0 Excellent
Pros: This location is PRIME!!!
Cons: parking was a little difficult, several different buildings that make up the facility
8.0 Excellent
Pros: Location
Cons: Facility
4.0 Okay
Pros: Not much.
Cons: Very dated and worn decor and fixtures. Hallway was dark and spooky.
5.0 Okay
Pros: Staff were good. Location in town good.
Cons: Needs updating. Bathtub was dirty as well as carpet and floors. And the room had ladybugs.
5.0 Okay
Pros: close to shops
Cons: from online looks like you would be on the river not so . rooms need to be updated
7.0 Good
Pros: Location, size of room, comfortable beds
Cons: Pillows were terrible Room needed to be updated-especially bathroom and carpet
8.0 Excellent
Pros: Liked the fireplace
Cons: The heat
5.0 Okay
Pros: The check out process.
Cons: On our second day, we returned to the room and had no towels or soap. 5 waters were also missing from the refrigerator. Reported all to hotel. They provided towels and soap, but offered no compensation or replacement of the missing waters.
10.0 Excellent
Pros: Location, comfort, roominess, fireplace, staff.
Cons: The tissue box holders and outlets by the bathroom could use some updating/repair.
10.0 Excellent
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Cons:
5.8 Okay
Pros: Location was nice.
Cons: We were denied access to the continental breakfast because we booked through booking.com rather than directly with the property. Room had no hot water; notified front desk, but was never resolved. No smoke detector in the room.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.7 Good
Based on 1,633 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The location right on the river. And the staff was very helpful.
Good
7.0
Pros: siting on the balcony looking and listing to the creek below .
Good
7.0
Pros: the breakfast.
Good
7.9
Pros: had to wait on sausage no orange juice choice other than that it was good
Good
7.0
Pros: Not too far from the main strip.
Mediocre
2.0
Pros: location
Okay
5.0
Good
6.3
Pros: The bed was very clean.
Excellent
9.0
Pros: Nice view
Excellent
8.0
Pros: We really enjoyed the lady named Kat. She was so nice and she helped us find a very expensive glasses we lost. Tell Kat thanks.
Good
7.5
Pros: Beds Vew location
Excellent
10.0
Pros: Everything was very nice for the money. Would definitely stay again
Details
Reviews
Overall 7.7 Good
Based on 1,633 reviews
Location
8.8
Service
8.6
Breakfast
7.2
Room
6.0
Cleanliness
4.2
WiFi
2.8
Amenities
2.6
Location
8.7
Service
8.4
Breakfast
7.0
Room
5.5
Cleanliness
3.9
Service
8.7
Location
8.4
Breakfast
7.1
Room
6.2
Cleanliness
4.4
Amenities
2.5
10.0 Excellent
Pros: The location right on the river. And the staff was very helpful.
Cons:
7.0 Good
Pros: siting on the balcony looking and listing to the creek below .
Cons:
7.0 Good
Pros: the breakfast.
Cons:
7.9 Good
Pros: had to wait on sausage no orange juice choice other than that it was good
Cons: the door to the room was not all that great. the rest was good
7.0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
2.0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
5.0 Okay
Pros:
Cons: It was a little noisy. Could hear TV and people in next room.
6.3 Good
Pros: The bed was very clean.
Cons: The bed made a noise when you got up off of it. It was due to the metal frame underneath. The bathroom was missing a small piece of floor trim and the covers on the toilet lid screws which was very distracting. Also, there was a hair on the floor and in the shower when we arrived.
9.0 Excellent
Pros: Nice view
Cons: Na
8.0 Excellent
Pros: We really enjoyed the lady named Kat. She was so nice and she helped us find a very expensive glasses we lost. Tell Kat thanks.
Cons: Great place.
7.5 Good
Pros: Beds Vew location
Cons: Location water
10.0 Excellent
Pros: Everything was very nice for the money. Would definitely stay again
Cons:
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.6 Good
Based on 3,768 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: The people was nice it was clean it was very close to town... The pool was wonderful but the surrounding around the pool needs to be more safe for those that are handicap such as the floors didn't have any kind of padding it was just all soaking wet.. No rugs for protection for those that may fall.. Other than that very beautiful place..
Excellent
9.2
Pros: The cafe is wonderful and the staff is great. The view from the balcony is fantastic.
Excellent
9.2
Pros: The amenities were fantastic! The staff were super friendly and helpful. You can tell they are working on renovating the property.
Good
7.1
Pros: Pool and hot tub look nice. Fireplace in the room was nice.
Excellent
9.0
Pros: The staff changed our room upon request. The other room's bed was horrible. The new room has creek running below the balcony. Awesome location.
Good
7.5
Pros: The stream off the balcony was awesome. Staff was friendly. Beds were comfy. Was clean.
Excellent
9.0
Pros: Location and friendliness of the staff
Excellent
10.0
Pros: The pools were great.
Good
6.0
Pros: location . The staff were very nice .
Excellent
8.0
Pros: Quiet. Laundry worked well.
Excellent
10.0
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Good
6.0
Pros: The pool is warm, the hot tub awesome the registration lady was really nice and the room was mostly clean.
Details
Reviews
Overall 7.6 Good
Based on 3,768 reviews
Service
8.6
Pool
8.5
Location
7.9
Wellness
7.6
Room
5.0
Comfort
4.6
Cleanliness
4.4
Breakfast
4.0
Amenities
3.9
Vibe
3.0
WiFi
1.6
Bar
1.4
Pool
8.7
Service
8.2
Wellness
7.8
Location
7.8
Room
4.7
Cleanliness
4.6
Comfort
4.2
Amenities
4.0
Breakfast
3.4
Vibe
1.8
Service
8.7
Wellness
8.1
Pool
8.1
Location
6.9
Room
4.7
Comfort
4.6
Breakfast
4.3
Cleanliness
3.6
Amenities
3.3
Vibe
2.4
9.0 Excellent
Pros: The people was nice it was clean it was very close to town... The pool was wonderful but the surrounding around the pool needs to be more safe for those that are handicap such as the floors didn't have any kind of padding it was just all soaking wet.. No rugs for protection for those that may fall.. Other than that very beautiful place..
Cons: No microwaves in room ... New refrigerator barely got cold...
9.2 Excellent
Pros: The cafe is wonderful and the staff is great. The view from the balcony is fantastic.
Cons:
9.2 Excellent
Pros: The amenities were fantastic! The staff were super friendly and helpful. You can tell they are working on renovating the property.
Cons: The heat/air unit needed cleaned had some dust in it making me sneeze.
7.1 Good
Pros: Pool and hot tub look nice. Fireplace in the room was nice.
Cons: The walk back from town is all uphill.
9.0 Excellent
Pros: The staff changed our room upon request. The other room's bed was horrible. The new room has creek running below the balcony. Awesome location.
Cons: The room was outdated.
7.5 Good
Pros: The stream off the balcony was awesome. Staff was friendly. Beds were comfy. Was clean.
Cons: Older dated room. No microwave. No pictures hanging on the walls. Kinda boring and lifeless.
9.0 Excellent
Pros: Location and friendliness of the staff
Cons: Maintenance had to be called twice to fix an issue. T
10.0 Excellent
Pros: The pools were great.
Cons: Not at all.
6.0 Good
Pros: location . The staff were very nice .
Cons: The carpet was really bad worn, soiled and an awful odder to the room. We bought a raspberry room deodorizer the second day to help. Three of four electric outlets were so bad that the item to plug in , just fell out.
8.0 Excellent
Pros: Quiet. Laundry worked well.
Cons: No
10.0 Excellent
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Cons: Nothing to really complain about. Learn the Trolley stops for sure. After walking all day, the hill back up was no fun.
6.0 Good
Pros: The pool is warm, the hot tub awesome the registration lady was really nice and the room was mostly clean.
Cons: The bed spreads were severely stained and old. We threw them on the floor and did not use because they grossed us out, but the rest of the bed and room was very clean.The shower was constantly fluctuating from scalding hot to ice cold and back to scalding
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,539 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.8
Pros: Not very much
Good
7.1
Pros: Room was clean and location wasn’t too far from the strip.
Okay
5.0
Pros: The location not much else
Excellent
8.0
Pros: Room was nice. Staff was nice.
Okay
5.0
Excellent
9.6
Pros: The location was very close to everything we wanted to do. It was a lot easier to get to that some of the others in the area. It was clean and even with the work being done very relaxing.
Good
6.0
Pros: Th e restaurant at the site was closed for renevation.
Excellent
10.0
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Excellent
10.0
Pros: Location
Good
7.5
Good
7.0
Pros: I've stayed at the hotel on and off for the last 25 yrs. It's a nice hotel. A little overpriced sometimes but in my opinion the best part of it is the indoor pool.
Okay
5.0
Pros: They attempted to update the hotel. location
Details
Reviews
Overall 7.6 Good
Based on 1,539 reviews
Location
8.5
Service
8.2
Pool
7.0
WiFi
6.4
Room
5.6
Cleanliness
5.2
Breakfast
4.6
Comfort
3.9
Vibe
3.9
Food
3.6
Wellness
3.5
Amenities
3.3
Bar
0.0
Service
8.5
Location
8.5
Pool
7.5
Cleanliness
5.5
Room
5.3
Breakfast
4.1
Wellness
3.7
Comfort
3.6
Vibe
3.6
Food
3.3
Amenities
3.2
Location
8.6
Service
8.3
Pool
7.1
Value
6.3
Room
5.7
Cleanliness
5.6
Breakfast
4.6
Comfort
4.5
Food
3.3
Vibe
3.2
Amenities
3.0
3.8 Mediocre
Pros: Not very much
Cons: It was very old and needed updating badly. Website said restaurant would reopen November 1 but was not yet open on the 3rd or the 4th. Pool was out of commission and that was one of the reasons we booked Glenstone. Scaffolding in the pool area and cardboard boxes in the lobby. Nothing like the picture. Ragged carpet on the stairs. Stains in the bathtub making it look dirty. Room looked nice and bedding was updated. Very disappointed for the price.
7.1 Good
Pros: Room was clean and location wasn’t too far from the strip.
Cons: The indoor pool was closed and no one told us ahead of time, the only reason we booked this place was for the pool. Would havw rather spent more money somewhere that had a pool open.
5.0 Okay
Pros: The location not much else
Cons: Pretty much everything
8.0 Excellent
Pros: Room was nice. Staff was nice.
Cons:
5.0 Okay
Pros:
Cons: No breakfast, room had a horrible smell, and way over priced for the quality of the place.
9.6 Excellent
Pros: The location was very close to everything we wanted to do. It was a lot easier to get to that some of the others in the area. It was clean and even with the work being done very relaxing.
Cons: The renovations where bait in the way and the pool was partially closed due to maintenance issues. But we are planning to go back around Christmas.
6.0 Good
Pros: Th e restaurant at the site was closed for renevation.
Cons: The rooms need updating and cleaned better. The carpet was dirty and a very strong chlorine odor in whole place.
10.0 Excellent
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Cons:
10.0 Excellent
Pros: Location
Cons: No
7.5 Good
Pros:
Cons: Disappointed restaurant was not open.
7.0 Good
Pros: I've stayed at the hotel on and off for the last 25 yrs. It's a nice hotel. A little overpriced sometimes but in my opinion the best part of it is the indoor pool.
Cons: I hate that the breakfast room was being remodeled but I'm sure itll be nice once ita done. The beds and pillows are mediocre at best tho. Other hotels have much more plush pillows and pillowtop mattresses
5.0 Okay
Pros: They attempted to update the hotel. location
Cons: It was over priced. it was not a 3 star hotel. The cleaning staff on Thurs just threw a shampoo and lotion on the counter they didn't even attempt to make it neat. they didn't replace the wash clothes. They took away the wash clothes that were dirty
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,640 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The staff was so courteous and accommodating. The layout and location was great. We can’t wait to stay again!
Mediocre
3.0
Pros: Location to downtown
Good
6.7
Pros: Location, location, location.
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Good
6.0
Pros: I was very please,was wiil stay again
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Good
6.3
Pros: Great staff and great location
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Okay
5.0
Pros: The location
Excellent
10.0
Excellent
10.0
Pros: The best part was the location and staff. They were so nice and everything was within walking distance. This was our first couples getaway and it was amazing will definitely be coming back.
Excellent
8.0
Pros: We did not eat in the hotel so cannot rate any food. Great Location close to everything! Great price for stay!
Details
Reviews
Overall 7.4 Good
Based on 1,640 reviews
Value
9.2
Location
9.2
Service
7.8
Room
4.9
Cleanliness
4.1
Comfort
3.6
Amenities
2.3
Food
2.3
Breakfast
1.7
Value
9.3
Location
9.2
Service
8.3
Room
5.0
Comfort
3.9
Cleanliness
3.5
Amenities
2.4
Food
2.2
Breakfast
1.3
Value
9.3
Location
9.1
Service
7.7
Room
5.0
Cleanliness
4.2
Comfort
3.9
Amenities
2.7
Vibe
2.4
Breakfast
1.6
Value
9.3
Location
8.8
Room
4.4
Comfort
3.8
Cleanliness
3.7
Breakfast
1.9
10.0 Excellent
Pros: The staff was so courteous and accommodating. The layout and location was great. We can’t wait to stay again!
Cons: The foldout couch to bed was terrible and extremely uncomfortable, just like grandma’s. Lol! I’d definitely suggest they invest in some newer ones. Even my 5 year old didn’t like sleeping on it.
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
6.7 Good
Pros: Location, location, location.
Cons: The bed and pillows were harder than we prefer.
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
6.0 Good
Pros: I was very please,was wiil stay again
Cons:
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
6.3 Good
Pros: Great staff and great location
Cons: Beds was extremely hard..
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
10.0 Excellent
Pros: The best part was the location and staff. They were so nice and everything was within walking distance. This was our first couples getaway and it was amazing will definitely be coming back.
Cons: Yeah it's small and a little outdated but I didn't get this hotel to spend the day inside just wanted a clean room, comfortable bed and personal bathroom. That the staff and the location made up for it.
8.0 Excellent
Pros: We did not eat in the hotel so cannot rate any food. Great Location close to everything! Great price for stay!
Cons: Closet had mold inside and bed was a little hard but nothing too bad.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.3 Good
Based on 1,760 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Room was very spacious. Beds very comfortable! Loved the coffee machine in lobby!
Okay
5.0
Pros: This is the second time we’ve stayed here. This time we were in a different part of the hotel than where we were last year. The room was clean an comfortable but I had requested when I made the reservation back in March to stay in the same room that we were in last year. For what ever reason they wouldn’t let us, no explanation.
Excellent
9.6
Pros: Very close to the main strip, clean, quiet, comfortable beds, right next to a beautiful creek with a bridge! We asked for a ground floor room and they were very accommodating! I would highly recommend Quality Inn!
Poor
1.0
Pros: They gave our room away the room wake up was filthy it had mold I brought the manager up to look at it it was unacceptable we left ruined our vacation how to find another hotel trying to get our money back for that please help
Excellent
10.0
Pros: Location, Price, Comfort. The sound of the river and the smell of steaks didn't hurt either.
Excellent
10.0
Pros: Where the room was located. Very private. Breakfast was great. And loved your pillows. Everyone was so friendly.
Excellent
10.0
Pros: Wonderful place. Staff was very accommodating. If you have any kind of issue they come immediately. Very quiet. Alot of older guests. Elevator to get to the rooms. Yay! Will stay there again.
Excellent
8.0
Pros: Location
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: Location and clean rooms.
Good
7.0
Pros: location
Excellent
8.0
Pros: Being in walking distance of the town being close to drive through the smokie mountain's and cafes cove
Details
Reviews
Overall 7.3 Good
Based on 1,760 reviews
Location
8.3
Service
7.0
Room
5.8
Breakfast
5.7
Cleanliness
3.8
Amenities
2.4
WiFi
0.6
Bar
0.0
Location
8.2
Comfort
7.1
Service
7.0
Room
6.3
Breakfast
5.1
Cleanliness
4.2
Pool
2.3
Amenities
2.1
Location
8.4
Service
6.8
Value
6.7
Breakfast
5.6
Room
4.5
Pool
2.7
Cleanliness
2.7
Amenities
2.2
Room
5.1
10.0 Excellent
Pros: Room was very spacious. Beds very comfortable! Loved the coffee machine in lobby!
Cons:
5.0 Okay
Pros: This is the second time we’ve stayed here. This time we were in a different part of the hotel than where we were last year. The room was clean an comfortable but I had requested when I made the reservation back in March to stay in the same room that we were in last year. For what ever reason they wouldn’t let us, no explanation.
Cons: The fact that I made this reservation back in March an asked to have the same room that we stayed in last year, an for whatever reason they would not let me. The room they gave us was perfectly fine, but I thought if I made my reservations early enough an put in my request that we would get the same room. I was wrong.
9.6 Excellent
Pros: Very close to the main strip, clean, quiet, comfortable beds, right next to a beautiful creek with a bridge! We asked for a ground floor room and they were very accommodating! I would highly recommend Quality Inn!
Cons: The hot water is way to hot, could seriously scald a child.
1.0 Poor
Pros: They gave our room away the room wake up was filthy it had mold I brought the manager up to look at it it was unacceptable we left ruined our vacation how to find another hotel trying to get our money back for that please help
Cons: nothing it seemed like they didn't even care that the room was filthy
10.0 Excellent
Pros: Location, Price, Comfort. The sound of the river and the smell of steaks didn't hurt either.
Cons: I didn't have a parking space 1 night and had to park by main office..Staff was friendly in helping solve the problem.
10.0 Excellent
Pros: Where the room was located. Very private. Breakfast was great. And loved your pillows. Everyone was so friendly.
Cons:
10.0 Excellent
Pros: Wonderful place. Staff was very accommodating. If you have any kind of issue they come immediately. Very quiet. Alot of older guests. Elevator to get to the rooms. Yay! Will stay there again.
Cons: Pizza delivery over 2 1/2 hours..ugh
8.0 Excellent
Pros: Location
Cons: It wasnt very clean and could use some updating inside and out.
3.0 Mediocre
Pros: Location
Cons: Room, breakfast
10.0 Excellent
Pros: Location and clean rooms.
Cons: All was fine.
7.0 Good
Pros: location
Cons: price was too high for such a hotel room
8.0 Excellent
Pros: Being in walking distance of the town being close to drive through the smokie mountain's and cafes cove
Cons: The fire place didn't work
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Overall 6.6 Good
Based on 1,045 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5.0
Pros: Value
Mediocre
2.0
Pros: They changed the trash daily.
Poor
1.0
Pros: Off the main street, otherwise nothing.
Good
7.5
Pros: Location and convenient to shops
Excellent
10.0
Pros: It was very close to everything we wanted to do floors could have been cleaner
Excellent
10.0
Pros: The jacuzzi was amazing! Our view of the river was SPECTACULAR! The bed was super soft and comfy! I fell asleep as soon as I laid on it
Excellent
10.0
Pros: Our favorite part was seeing the bear. Being able to walk to town was very nice.
Good
7.9
Pros: I liked the location
Good
7.5
Pros: We had a room with jaccuzzi. We paid extra for it and it wasn't that much but still quite nice
Okay
5.8
Pros: Na
Excellent
8.0
Pros: Location and cleanliness
Mediocre
3.0
Pros: Location to downtown
Details
Reviews
Overall 6.6 Good
Based on 1,045 reviews
Service
7.0
Location
6.7
Food
5.0
Comfort
4.2
Room
4.2
Vibe
2.8
Cleanliness
2.8
WiFi
2.1
Amenities
1.1
Location
6.7
Service
6.3
Comfort
4.3
Room
3.7
Cleanliness
2.9
Vibe
2.4
WiFi
0.8
Amenities
0.7
Service
7.5
Location
7.2
Comfort
4.1
Room
3.8
Cleanliness
3.1
Vibe
2.7
WiFi
1.5
Amenities
1.2
Room
3.5
5.0 Okay
Pros: Value
Cons:
2.0 Mediocre
Pros: They changed the trash daily.
Cons: It was dirty and very outdated. The air conditioner was really loud. The room we had looked nothing like the photos on your website. Very dissatisfied.
1.0 Poor
Pros: Off the main street, otherwise nothing.
Cons: EVERYTHING.The room didn't look like the pictures at all.The bathroom was atrocious,the drain was clogged and the back of the toilet was broken. Light over sink was so dim you couldn't see. The fireplace didnt work and we found spliced wires. It's a dump.
7.5 Good
Pros: Location and convenient to shops
Cons: Better pillows
10.0 Excellent
Pros: It was very close to everything we wanted to do floors could have been cleaner
Cons: Floors could have been cleaner
10.0 Excellent
Pros: The jacuzzi was amazing! Our view of the river was SPECTACULAR! The bed was super soft and comfy! I fell asleep as soon as I laid on it
Cons: How far of a walk it was to the strip in Gatlinburg!
10.0 Excellent
Pros: Our favorite part was seeing the bear. Being able to walk to town was very nice.
Cons: We was satisfied
7.9 Good
Pros: I liked the location
Cons: It was needing a good overhaul and upgrade - twice I opened the fridge and there was a cockroach in it (different one each time) also a couple of large ones in the bathroom. Paintwork needed cleaned and freshened up - it would have helped to have had coffee making facilities in the room x
7.5 Good
Pros: We had a room with jaccuzzi. We paid extra for it and it wasn't that much but still quite nice
Cons: The staff wasn't nice when we checked in, just gave us a feeling that we interupted
5.8 Okay
Pros: Na
Cons: More towels and wash clothes and a hair dryer. Liked the location so will stay again.
8.0 Excellent
Pros: Location and cleanliness
Cons: Thin walls. Could hear alarms and chatter, as well as no Kleenex in all 3 rooms I had this week. Plus the bathroom fan wasn't working in one room.
3.0 Mediocre
Pros: Location to downtown
Cons: The room looked like that it had road hard and put away wet!
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 6.3 Good
Based on 270 reviews
All reviews
- All reviews
Good
6.0
Pros: Good view from our room, not a bad place for the price, I would stay here agin in the future.
Okay
5.0
Pros: The view
Good
6.0
Pros: the front desk was helpful and nice. pet friendly was on the sheet, but when i checked in it said no pets. they let me stay but of course had to pay 20 a day for pet. the hotel is being remodeled , so pictures are out of date. work in progress.
Poor
1.0
Pros: Nothing.
Poor
1.0
Pros: The only thing decent about this place is the location.
Mediocre
3.7
Excellent
8.0
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Okay
5.7
Pros: Location
Excellent
8.0
Pros: Location and staff
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Excellent
9.7
Pros: The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely stay here again and recommend it to others. This goes to show that you can’t always let reviews scare you away.
Details
Reviews
Overall 6.3 Good
Based on 270 reviews
Cleanliness
7.1
Comfort
7.5
Location
8.4
Services
6.9
Staff
7.2
Value for money
7.5
6.0 Good
Pros: Good view from our room, not a bad place for the price, I would stay here agin in the future.
Cons:
5.0 Okay
Pros: The view
Cons: The elevator was broke the whole time we were there, no place to hang your cloth and no micro wave.
6.0 Good
Pros: the front desk was helpful and nice. pet friendly was on the sheet, but when i checked in it said no pets. they let me stay but of course had to pay 20 a day for pet. the hotel is being remodeled , so pictures are out of date. work in progress.
Cons: no place to walk your dog, but if they arent letting pets, guess there is no need to. the room was very dusty, no place to put your suitcase, good thing they had ironing board set up, or to hang your clothes, outlets not easy to get to or full.
1.0 Poor
Pros: Nothing.
Cons: Everything. There were flies in the room. Room was extremely dirty. False advertising. Due to renovations there is no free breakfast. Do not recommend this hotel at all.
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
3.7 Mediocre
Pros:
Cons: Room had damp smell
8.0 Excellent
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Cons: I didn't like that the housekeeping didn't clean up our trash that we placed in one spot on the dresser to ensure if was taken. We weren't provided a trash can until after the first night, but overall my staff was wonderful. No loud guests, no bugs.
5.7 Okay
Pros: Location
Cons: We’ve stayed here before and it’s always good for location and price can’t really be beat.
We put in for a king bed and when we got there had two double beds. Not a huge deal but not what we wanted.
The TV didn’t work either which would have been aggravating if we stayed more than one night.
We didn’t say anything to management about this during our stay because we got there and quickly went downtown and didn’t find out about the tv until late that night.
When we contacted our booking place (hotels.com) they contacted the hotel and were told nothing could be done since it wasn’t mentioned during our stay.
For the price and a quick stay it’s not bad. Might check out somewhere else next time.
8.0 Excellent
Pros: Location and staff
Cons: Bathroom size and overall space
2.0 Mediocre
Pros: Location
Cons: The towels were so dirty-looking stains that had not come out, brown, dingy. The tub had more than a ring around it had not been scrubbed, for a long time. The shower curtain was slick to the touch of my foot so I assume it was dirty with soap sc
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
9.7 Excellent
Pros: The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely stay here again and recommend it to others. This goes to show that you can’t always let reviews scare you away.
Cons:
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.3 Good
Based on 778 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Excellent
10.0
Pros: Great location
Excellent
10.0
Pros: The bed was really comfortable.
Okay
5.4
Pros: The remodel looked like it was going well
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Okay
5.0
Pros: It was 0.9 mile walk from the strip in Gatlinburg. The water in the showers was hot.
Good
7.0
Poor
1.0
Pros: It’s close to downtown
Poor
1.0
Pros: Good location
Excellent
10.0
Pros: clean rooms every thing was neat and clean, thats what i like in a room
Poor
1.0
Pros: Nothing
Mediocre
2.0
Pros: location was very good to the main strip and the national forest
Details
Reviews
Overall 6.3 Good
Based on 778 reviews
Location
8.4
Value
5.6
Service
5.5
WiFi
4.8
Room
4.5
Breakfast
4.2
Comfort
4.0
Cleanliness
3.7
Food
3.3
Amenities
2.0
Pool
0.4
Location
8.4
Service
5.7
Breakfast
3.8
Comfort
3.8
Room
3.7
Cleanliness
3.5
Amenities
1.9
Pool
0.3
Location
8.4
Service
4.9
Breakfast
4.3
Room
3.8
Cleanliness
3.7
Comfort
3.5
Amenities
2.1
Pool
0.3
9.6 Excellent
Pros:
Cons: Didn’t seem like breakfast area was very big and didn’t have much in the way of breakfast
10.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: The bed was really comfortable.
Cons:
5.4 Okay
Pros: The remodel looked like it was going well
Cons: Sink backed up, staff not friendly and hard to get to service desk. To many staff in breakfast area for customers to eat.
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
5.0 Okay
Pros: It was 0.9 mile walk from the strip in Gatlinburg. The water in the showers was hot.
Cons: The weather stripping around the door was missing allowing cold air to blow in through the door. No extra blankets when asked for at front desk. There was no chain lock on the door as extra security, you could see where there once was one but it was removed. The breakfast area was extremely crowded and difficult to get in and get anything, it’s right in the checking area. Barely big enough to hold two tables for 4 people. The rooms were clean but you can hear everything going on outside the room. The outside of the rooms were very dingy. There was construction going on at the building so maybe they’re improving it.
7.0 Good
Pros:
Cons: Popping noise in room not sure what it was and bed lumpy
1.0 Poor
Pros: It’s close to downtown
Cons: the room was so dirty, they never clean my room,
1.0 Poor
Pros: Good location
Cons: They somehow double booked the room and a stranger tried getting into my room in the middle of the night. When told, managent was very apathetic.
10.0 Excellent
Pros: clean rooms every thing was neat and clean, thats what i like in a room
Cons: no elevator that i could find, have bad knee had to walk steps
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
2.0 Mediocre
Pros: location was very good to the main strip and the national forest
Cons: not clean. beds in terrible condition and sagging. loud and construction going on during the day. breakfast was limited. staff was not friendly
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.7 Okay
Based on 2,119 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
2.0
Pros: Location
Okay
4.2
Good
6.7
Pros: There was a nice indoor pool and the beds were clean, buffer, a d somewhat comfy. The location was great and the staff was super nice.
Good
6.0
Pros: Location
Mediocre
3.0
Pros: Bed was okay but things were in poor condition.
Okay
5.8
Pros: It was close to the main strip and the staff were nice esp. The lady who checked us in.
Poor
1.0
Mediocre
3.8
Pros: I liked the location of the hotel. That is the only thing that I liked. Did not try the breakfast. Went out to a finer place for meals. Hotel was horrible.
Mediocre
2.0
Okay
5.0
Pros: Price and location.
Poor
1.0
Pros: WE WERE NOT SATISIFIED WITH THE UNIT, NOT CLEAN WE DID NOT STAY .
Mediocre
3.0
Details
Reviews
Overall 5.7 Okay
Based on 2,119 reviews
Location
8.8
Value
6.8
Service
6.0
Comfort
4.0
WiFi
3.5
Room
3.0
Vibe
2.9
Food
2.6
Breakfast
2.5
Cleanliness
2.3
Wellness
2.2
Amenities
1.8
Location
8.6
Value
6.8
Service
6.1
Comfort
4.0
Room
2.8
Food
2.6
WiFi
2.6
Breakfast
2.6
Vibe
2.3
Cleanliness
1.7
Amenities
1.6
Location
9.2
Service
6.5
Comfort
3.1
Vibe
2.4
Wellness
2.4
Room
2.3
Breakfast
2.2
Amenities
1.7
Cleanliness
1.7
Comfort
4.3
Room
2.8
2.0 Mediocre
Pros: Location
Cons: The hotel was run down and just horrible. There was a large group of teens there that were unbelievably loud up until 4 o’clock in the morning... miserable stay
4.2 Okay
Pros:
Cons: First night room smelled bad like, weed.spoke to house keeping brought cologne to room.carpet was nasty. Furniture was broken and drawers missing.black lady who appeared to be taking care of breakfast could care less if you needed anything,bad attitude.absolutely would not go back!
6.7 Good
Pros: There was a nice indoor pool and the beds were clean, buffer, a d somewhat comfy. The location was great and the staff was super nice.
Cons: The sink and shower were so nasty we couldn't use them. The room was in obvious disrepair with no hair dryer where there was supposed to be and the carpets were filthy. The clothes washing equipment was broken, the complimentary breakfast was pitiful, and the inside extra lock on the door was missing
6.0 Good
Pros: Location
Cons: Lots of construction going on. Affected parking and noise level. The dresser and nightstand had broken drawers. On/off switch on floorlamp broken. Breakfast food was gone by 9am. Main reason we booked there was free breakfast. Had to go eat at costly rest
3.0 Mediocre
Pros: Bed was okay but things were in poor condition.
Cons: No number on the room. Bear in enter motel just as we came.
5.8 Okay
Pros: It was close to the main strip and the staff were nice esp. The lady who checked us in.
Cons: It was kinda run down. The light flickered and sometimes didn't work. The room had an odor until we sprayed and aired it out. It just really needed a lot of renovation . I was disappointed for it being a Days Inn. Hopefully they are working on that.
1.0 Poor
Pros:
Cons: It was extremely dirty black mole pipes exposed broken windows carpet filthy I would never stay there again booked out three days early still waiting for my refund
3.8 Mediocre
Pros: I liked the location of the hotel. That is the only thing that I liked. Did not try the breakfast. Went out to a finer place for meals. Hotel was horrible.
Cons: Everything with the exception of the location. The staff did not greet you when you came in. The room was falling apart and quite a let down for the price. The dresser drawers were missing the fronts. They were leaning against the dresser. No internet. Plug did not work. Smoke detector did not work. Many other items were not good.
2.0 Mediocre
Pros:
Cons: The hotel was old, not kept up well. Room was dark, dingy and bathroom had not been cleaned from the last visitor. There were not enough pillows on the bed, staff not helpful. Only 2 electrical outlets in room. Minimal uninviting breakfast.
5.0 Okay
Pros: Price and location.
Cons: Place needed better maintenance!Had drawer fronts missing: room makeover was done sloppy! We were very concerned about bear running around at night. Woke us up one morning!
1.0 Poor
Pros: WE WERE NOT SATISIFIED WITH THE UNIT, NOT CLEAN WE DID NOT STAY .
Cons: WE WERE NOT SATISIFIED WITH THE UNIT, NOT CLEAN WE DID NOT STAY .
3.0 Mediocre
Pros:
Cons: Construction equipment throughout parking lot. Furniture in packaging in parking garage left no room for vehicles. Items missing such as hair dryer from the room. Dresser drawers missing. Pool was not heated
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place