Good to know
|Distance to city centre||0.9 km|
|Nearest airport||Knoxville McGhee Tyson|
|Distance to airport||43.6 km|
|"Staff was very helpful !"||(in 46 reviews)|
|"Beautiful and clean hotel."||(in 21 reviews)|
|"Clean and good location."||(in 48 reviews)|
|"Cant wait ti stay here again"||(in 4 reviews)|
|"Staff seemed overwhelmed or poorly trained on the need for Customer Service."||(in 4 reviews)|
Time of year
Show reviews that mention
|bed were nice||in 45 reviews|
|clean and nice||in 5 reviews|
|definitely would stay||in 20 reviews|
|fastest way||in 3 reviews|
|free breakfast||in 40 reviews|
|great location||in 78 reviews|
|great service||in 17 reviews|
|hot tub||in 7 reviews|
|main road||in 4 reviews|
|nice hotel||in 35 reviews|
|room was very nice||in 88 reviews|
|snoring one night||in 2 reviews|
|staff was friendly||in 86 reviews|
|strip in gatlinburg||in 14 reviews|
|walking distance||in 20 reviews|
Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
I cant think of anything at this time.
A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Received two phone calls regarding a staff error on booking the room to another guest. They worked it out but the calls and n addition to two texts seemed unnecessary. Also, A friendly suggestion: consider removing floor buzzers from the elevator. They aren’t necessary and the tones are annoying. During my stay, I heard two other guests comment about them. Otherwise, great hotel!
Very clean and great location
The room was small for the family. Very tight . The bathroom door had to be propped with the garbage can to keep from closing. No big deal except for those who have a toddler and trying to get ready while watching their kid. A
How friendly everyone was and how nice the room was
Very nice sitting chair in the room. Nice finishings.
Would have like the room cooler when we check in that evening. Refrigerator wasn't turn to cold when we came in.
The Hilton Garden Inn is a premier hotel in the heart of Gatlinburg, just steps away from the Great Smoky Mountains. Rooms feature a mini-fridge, a Keurig coffeemaker and the addition of bath amenities. With beautiful views of the Smokies, it is easy to relax in luxury at The Hilton Garden Inn Hotel.
A business center is offered with computers, printers, and on-site fax for use any time both day and night. A fitness center is available and features a selection of cardio equipment, treadmills, and strength training equipment. There are several on site amenities to make every visitor's stay simple including complimentary WiFi.
While staying, guests can enjoy the convenience of The Pavilion Pantry for on the go snacks and The Garden Grille for freshly made breakfast including waffles, fresh fruit, and omelets. Dinner is served each evening and includes entrées such as salads and burgers. Discover a new favorite coffee shop and pastry such as the Donut Friar for sweet confections and a fresh, hot cup of coffee and take a tour of Smoky Mountain Brewery for a fresh, locally brewed beer and traditional pub fare.
Guests are urged to explore everything the city has to offer from The Village shops for unique souvenirs, one of a kind clothing boutiques, and a family-friendly atmosphere. Tour Dollywood and catch a show, play in the amusement park and hike the many trails of the smokey mountains and end the evening in comfort at The Hilton Garden Inn Hotel.
based on 574 reviews
Things to know
- Spacious rooms
- Nice building
- Clean rooms
- Accessible parking
Policies vary by room type and provider.
Reviews about Hilton Garden Inn Gatlinburg
Most popular landmarks
- Amazing Mirror Maze 232 m
- Ripley's Haunted Adventure 252 m
- Star Cars Museum 260 m
- Gatlinburg Space Needle and Family Fun Center 269 m
- Ripley's Believe It Or Not Museum 285 m
- Ober Gatlinburg 295 m
|Knoxville McGhee Tyson||43.6 km|
|Asheville Regional||93.9 km|
|Toccoa, Georgia||127.1 km|