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Value for money
Distance to city centre
|Knoxville McGhee Tyson|
Distance to airport
|"Beautiful view and friendly staff!"||(in 78 reviews)|
|"My seven-year-old granddaughter loved the pool."||(in 60 reviews)|
|"Great place to be!"||(in 25 reviews)|
|"Our room was severely outdated."||(in 142 reviews)|
|"Our room was severely outdated."||(in 138 reviews)|
|"Place was dirty and extremely dated."||(in 25 reviews)|
Time of year
Show reviews that mention
decor, being next to brook, availability of hot breakfast
hot tub and pool down, leaves about, small/non-lush beds, no meat at hot breakfast
Great Place and Value!
Loved how rustic and quiet the resort was but still so close to everything in Gatlinburg. The pool was an amazing feature and if we were there during the winter definitely would have used the wood burning fireplace. Loved that the back patio faced the big creek too.
Only knock on the place was the A/C unit didn't work super well and the bed wasn't the most comfortable I've been on.
Needa renovation not what they say they are
hat I liked about brookside was the location. It was right across the street from flapjacks and walking distance from the strip! Great location without being too congested. I liked the rolling creek right outside of back door it was very nice. I liked that they had free breakfast although it was very basic and minimal, the oatmeal was very dry. Staff was nice, not too friendly at times. I walked in to check out and the front desk guy just ignored me and sat on his phone until I was helped by someone else. They also charged my credit card twice but did refund it immediately.
I did not like that fact that on their website it has a lot of false advertisment. They said they had high speed Wi-fi, it was so slow and wouldn't load anything we had to disconnect and use data. They also said that they have a state of the arch fitness center.. Far from it. It literally had nothing and was very old and run down. The room needed renovations and mens toilet didn't work. The bench press didn't even have a bar!? Overall it was a quick stay so for 3 days what they offered was enough. Although I think next time we will find something nicer and cleaner and more up to date. Overall it was clean but very outdated. The room looked old and the furniture too. Found a few hairs on the sheets..The sheets would not stay on the bed either! I had to readjust them many times.There was a huge rip in the bed skirt. There were no blankets in the room just the sheets that came on the bed.. The shower head was so low that it would be great for someone who was 4 foot tall. We had to squat to shower and that's not fun for my 6' 2 boyfriend and me being 5'5. There was no DVD player so headed up if you brought DVD s. We had to go buy one to hook up. There as a mini refrigerator and microwave and coffee maker so that was nice.
The room was clean and service was good.
The breakfast could have been better and the wifi did not work.
Great Resort !!!
The Staff was excellent. The rooms were very clean and accommodating. It was peaceful to walk out the back door of our room to the balcony to listen to the stream. The complimentary breakfast was wonderful, the variety of items will fill even the hungriest of appetites. They have lots of amenities at their resort. I would recommend this resort to everyone..
I wouldn't have anything that is negative about this resort.
In the heart of Gatlinburg, Brookside Resort by FairBridge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Gatlinburg? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Free self parking is available onsite.
based on 1,963 reviews
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Reviews about Brookside Resort By Fairbridge
Most popular landmarks
- Sweet Fanny Adams Theatre 0.7 km
- Cooter's Place 0.7 km
- Hillbilly Golf 0.7 km
- Ripley's Aquarium of the Smokies 0.9 km
- Rafting in the Smokies 1 km
- Guinness World Records Museum 1.1 km