The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
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Best hotels in Gatlinburg near Ripley's Aquarium of the Smokies
Overall 8.7 Excellent
Based on 2,950 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Excellent
9.7
Pros: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Excellent
9.1
Pros: The overall stay was great
Excellent
10.0
Pros: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Excellent
10.0
Pros: The location was fabulous along with the Mountain View!
OK
5.1
Excellent
10.0
Pros: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Excellent
10.0
Pros: Everything was wonderful and the price was also great
Excellent
8.5
Pros: It was very clean and staff was very helpful and nice
Excellent
10.0
Pros: Pool
Excellent
8.0
Pros: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Good
6.0
Details
Reviews
Overall 8.7 Excellent
Based on 2,950 reviews
Pool
8.2
Service
8.2
Room
7.9
Location
7.9
Vibe
7.4
Amenities
7.3
Comfort
6.9
Breakfast
6.0
WiFi
1.0
Service
8.1
Location
7.7
Room
7.4
Comfort
6.8
Breakfast
6.0
Cleanliness
6.0
WiFi
0.4
Pool
8.4
Location
8.3
Room
7.9
Service
7.9
Comfort
7.2
Breakfast
5.9
WiFi
0.9
Room
7.2
10.0 Excellent
Pros: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Cons:
9.7 Excellent
Pros: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Cons:
9.1 Excellent
Pros: The overall stay was great
Cons: The staff could be better
10.0 Excellent
Pros: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Cons: Ate dinner downstairs at the onsite dining area. Didn't care for the Greek Chicken w/Couscous. Very dry
10.0 Excellent
Pros: The location was fabulous along with the Mountain View!
Cons:
5.1 OK
Pros:
Cons: We were told we would have two queen sized beds and received two full size beds. For paying as much as we did, not a very nice room at all.
10.0 Excellent
Pros: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Cons: We stayed for a week, most people/families don't, which means that there are a lot of rooms to turn over every day. House keeping has more than they can handle, and on two occasions our room was not cleaned until 5:00 P.M. Check in appears to take a while (that wasn't the case for us), not sure why.
10.0 Excellent
Pros: Everything was wonderful and the price was also great
Cons:
8.5 Excellent
Pros: It was very clean and staff was very helpful and nice
Cons: The pool had way too much chlorine all the kids were coughing and their eyes were burning but the area was very clean.
10.0 Excellent
Pros: Pool
Cons:
8.0 Excellent
Pros: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Cons:
6.0 Good
Pros:
Cons: Property is worn out and looks decades old in style. Just a very outdated atmosphere. Room did not get cleaned one day. Maid went in took his/her tip, barely took the trash out, and left everything as she/he found it.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at River Edge Motor Lodge Gatlinburg in Gatlinburg, you'll be in the mountains, within a 15-minute walk of Ripley's Aquarium of the Smokies and Ober Gatlinburg Aerial Tramway. Featured amenities include express check-in, express check-out, and an elevator (lift). Free self parking is available onsite.
Overall 8.7 Excellent
Based on 1,314 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.6
Pros: Location was good but nobody was in office after 11 pm so if u need anything after that u have to wait till morning rooms need updated but for the money you can't complain walking distance to everything and super close to park entrance
Excellent
9.4
Pros: Staff was great! Go Vols!
Good
7.7
Pros: Comfortable beds with clean warm pillows, blankets and sheets. Nice room with all the usual amenities. breakfast was just adequate.
Excellent
8.8
Pros: Beds were very comfortable. Room was more updated than expected. Fridge, microwave, and coffee maker were appreciated. Free wifi ran at an adequate speed. Location was the best feature, close to the parkway with a creek, trolley stop, and restaurants nearby. Staff was very friendly. Great value. We enjoyed our stay very much!
Excellent
10.0
Pros: The room was.wonderful and clean and the staff was.very friendly.
Excellent
9.7
Pros: Awesome room, great balcony!
OK
5.4
Pros: Close to everything and comfortable beds. We had a nice balcony that overlooked the courtyard. The staff was nice and it was an easy check out. Nice Flat screen TV.
Excellent
8.5
Pros: The room is spacious and price is reasonable. The continental breakfast is acceptable. Overall good value for the money.
Good
6.2
Pros: location
Good
7.3
Pros: Gas fireplace was nice.
Excellent
8.0
Pros: RIght in the middle of all the action in Gatlinburg. Didn't have to drive in the traffic. Clean. Nice staff. Loved the balcony. Comfortable beds. Large room.
Good
7.0
Pros: The location was really good. The bed was comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 1,314 reviews
Service
9.1
Location
9.1
Cleanliness
8.4
Comfort
8.3
Room
8.3
Breakfast
3.3
WiFi
2.5
Location
9.2
Service
9.1
Cleanliness
8.2
Comfort
8.0
Room
7.6
Vibe
5.1
Amenities
4.7
Breakfast
3.4
Location
8.9
Service
8.8
Comfort
8.3
Cleanliness
8.2
Room
8.0
Vibe
5.5
Breakfast
3.4
7.6 Good
Pros: Location was good but nobody was in office after 11 pm so if u need anything after that u have to wait till morning rooms need updated but for the money you can't complain walking distance to everything and super close to park entrance
Cons:
9.4 Excellent
Pros: Staff was great! Go Vols!
Cons:
7.7 Good
Pros: Comfortable beds with clean warm pillows, blankets and sheets. Nice room with all the usual amenities. breakfast was just adequate.
Cons: Could have been a bit more quite and clean. This is an older, slightly run-down motel.
8.8 Excellent
Pros: Beds were very comfortable. Room was more updated than expected. Fridge, microwave, and coffee maker were appreciated. Free wifi ran at an adequate speed. Location was the best feature, close to the parkway with a creek, trolley stop, and restaurants nearby. Staff was very friendly. Great value. We enjoyed our stay very much!
Cons: Carpet could use a cleaning.
10.0 Excellent
Pros: The room was.wonderful and clean and the staff was.very friendly.
Cons:
9.7 Excellent
Pros: Awesome room, great balcony!
Cons:
5.4 OK
Pros: Close to everything and comfortable beds. We had a nice balcony that overlooked the courtyard. The staff was nice and it was an easy check out. Nice Flat screen TV.
Cons: The hotel was very dated and needed a lot of repairs. The shampoo was in small packets instead of bottles and our toilet paper and tissues were left empty when the maids cleaned our room on the second day. If you can get the room for under $50 it is worth it due to the location. The room itself is not worth more than $40 per night.
8.5 Excellent
Pros: The room is spacious and price is reasonable. The continental breakfast is acceptable. Overall good value for the money.
Cons:
6.2 Good
Pros: location
Cons: condition of hotel
7.3 Good
Pros: Gas fireplace was nice.
Cons: River edge? No. And the balcony was about 6 inches above a parking lot. No view and no river.
8.0 Excellent
Pros: RIght in the middle of all the action in Gatlinburg. Didn't have to drive in the traffic. Clean. Nice staff. Loved the balcony. Comfortable beds. Large room.
Cons: The shampoo was not good. I should have brought my own.
7.0 Good
Pros: The location was really good. The bed was comfortable.
Cons: The room was damp and moldy. The bathroom was seriously outdated. The air conditioner adding work very well. I got what I paid for. This was not a good deal.
When you stay at River Edge Motor Lodge Gatlinburg in Gatlinburg, you'll be in the mountains, within a 15-minute walk of Ripley's Aquarium of the Smokies and Ober Gatlinburg Aerial Tramway. Featured amenities include express check-in, express check-out, and an elevator (lift). Free self parking is available onsite.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Overall 8.4 Excellent
Based on 3,136 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: We enjoyed every aspect of our stay. The room was great. Staff was very pleasant. We couldn't have asked for a better location. I would definitely recommend this hotel to my friends and family.
Excellent
10.0
Pros: I cannot say enough good things about this hotel. Its literally by the water front, the room has an incredible view of the mountains and the local hotels are neat and the town is very tourist friendly, there are local trolleys to help you get around. It's beautiful and full of cute shops, definately worth exploring.
Excellent
10.0
Pros: Clean and cozy hotel. Staff was attentive and went above and beyond my expectations to ensure a pleased visit. The balcony and view was awesome! The pool was open 24 hours, and was very very clean. Conveniently located to multiple shopping/restaurants areas. Breakfast bar had a variety of options and was pretty good. :)
Excellent
10.0
Pros: It's got a beautiful view of the water
Excellent
8.0
Pros: Balcony on the river, comfortable beds, indoor pool, fire pit
Excellent
9.1
Pros: Staff was super friendly, breakfast every morning in the lobby was more than expected, and river views from room are amazing.
About two blocks from town, shops and dining. There is a trolly right outside hotel if you don't/can't walk a lot.
The stream sounds were fantastic!
Good
6.2
Pros: Baymont Inn is a decent location just off the main drag which was nice as it was away from the majority of the noise and nightlife. The room was clean and had a fireplace and a patio. Everything in the room was spacious except for the bathroom. Breakfast was good and they kept it stocked throughout.
Excellent
8.0
Pros: Very nice place and convenient to Gatlinburg and all attractions. Free breakfast was good. Kids enjoyed the indoor pool. We will stay here again.
Details
Reviews
Overall 8.4 Excellent
Based on 3,136 reviews
Service
8.7
Breakfast
8.0
Pool
7.6
Room
7.5
Location
7.5
Comfort
5.9
WiFi
3.2
Service
9.0
Breakfast
7.9
Location
7.9
Room
7.7
Pool
7.6
Comfort
6.3
Service
9.0
Breakfast
8.4
Location
7.9
Pool
7.8
Room
7.1
Room
7.0
Comfort
6.4
10.0 Excellent
Pros: We enjoyed every aspect of our stay. The room was great. Staff was very pleasant. We couldn't have asked for a better location. I would definitely recommend this hotel to my friends and family.
Cons: N/A
10.0 Excellent
Pros: I cannot say enough good things about this hotel. Its literally by the water front, the room has an incredible view of the mountains and the local hotels are neat and the town is very tourist friendly, there are local trolleys to help you get around. It's beautiful and full of cute shops, definately worth exploring.
Cons:
10.0 Excellent
Pros: Clean and cozy hotel. Staff was attentive and went above and beyond my expectations to ensure a pleased visit. The balcony and view was awesome! The pool was open 24 hours, and was very very clean. Conveniently located to multiple shopping/restaurants areas. Breakfast bar had a variety of options and was pretty good. :)
Cons: Parking was limited. Fireplace didn’t work.
10.0 Excellent
Pros: It's got a beautiful view of the water
Cons:
8.0 Excellent
Pros: Balcony on the river, comfortable beds, indoor pool, fire pit
Cons: traffic noise
9.1 Excellent
Pros: Staff was super friendly, breakfast every morning in the lobby was more than expected, and river views from room are amazing.
About two blocks from town, shops and dining. There is a trolly right outside hotel if you don't/can't walk a lot.
The stream sounds were fantastic!
Cons: When walking into the room for the first time it was damp. We turned the fan in the bathroom on and opened the balcony door for a bit to let it air out. It never really seemed to 'dry out' in the room. That's okay, there was so much to do in and around town, we mostly slept there.
You can hear traffic from parkway in the room.
6.2 Good
Pros: Baymont Inn is a decent location just off the main drag which was nice as it was away from the majority of the noise and nightlife. The room was clean and had a fireplace and a patio. Everything in the room was spacious except for the bathroom. Breakfast was good and they kept it stocked throughout.
Cons: All rooms are accessed from the outside (no internal hallways). You don't have to go into the lobby to gain access to the stairs up to the room. The pool was warm however, it was over chlorinated like most hotel pools. Bathroom was very small and I could tell the place was slowly being updated. I think that the price for this hotel was a lot more than it should have been. This hotel would fit most people's needs its not the best nor the worst.
8.0 Excellent
Pros: Very nice place and convenient to Gatlinburg and all attractions. Free breakfast was good. Kids enjoyed the indoor pool. We will stay here again.
Cons: It was a little hard at times to get in and out with all the traffic
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
With a stay at Crossroads Inn & Suites in Gatlinburg, you'll be within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8.4 Excellent
Based on 1,164 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.4
Pros: Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Excellent
9.7
Pros: Super clean. Close to everything. Friendly staff.
Excellent
10.0
Pros: location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Excellent
10.0
Pros: The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Excellent
8.0
Pros: Very close to everything in Gatlinburg.
Excellent
9.4
Pros: We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
_S-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.4 Excellent
Based on 1,164 reviews
Service
9.3
Cleanliness
8.3
Location
8.0
Room
7.8
Pool
7.6
Comfort
7.6
Breakfast
6.0
WiFi
3.6
Service
9.4
Cleanliness
8.1
Location
8.0
Comfort
7.5
Wellness Area
7.5
Room
7.0
Breakfast
6.3
WiFi
2.2
Service
9.3
Cleanliness
8.2
Location
7.7
Comfort
7.4
Room
7.2
Breakfast
6.3
9.4 Excellent
Pros: Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Cons: Jacuzzi tub motor was very weak.
9.7 Excellent
Pros: Super clean. Close to everything. Friendly staff.
Cons: Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
10.0 Excellent
Pros: location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Cons: ants and you took of them thank you.
10.0 Excellent
Pros: The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Cons: The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
8.0 Excellent
Pros: Very close to everything in Gatlinburg.
Cons:
9.4 Excellent
Pros: We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Cons: I did not like being in an adjoining room and the breakfast area was on the 4th floor.
With a stay at Crossroads Inn & Suites in Gatlinburg, you'll be within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.5 Excellent
Based on 61 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: great location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
10.0
Pros: Everything. Location, very clean, good bed
Details
Reviews
Overall 8.5 Excellent
Based on 61 reviews
Food
10.0
Location
9.8
Cleanliness
8.6
Breakfast
8.4
Service
8.4
Room
7.9
Amenities
7.1
Value for money
3.8
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: great location
Cons: not a thing
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
10.0 Excellent
Pros: Everything. Location, very clean, good bed
Cons: No
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 8.4 Excellent
Based on 65 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Great location and great service . Great access to pRk.
Details
Reviews
Overall 8.4 Excellent
Based on 65 reviews
Food
10.0
Service
10.0
Amenities
10.0
Vibe
9.3
Cleanliness
9.1
Location
8.9
Room
8.8
Comfort
8.3
Breakfast
6.0
9.6 Excellent
Pros: Great location and great service . Great access to pRk.
Cons: Didn't realize I didn't receive my hilton points when booking through a third party. That was what I was told by the staff.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.2 Excellent
Based on 1,346 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
3.7
Pros: The location was great
Excellent
8.0
Pros: Decent options for breakfast. Friendly front desk. Location allows you to walk down the main strip.
Excellent
8.0
Pros: staff very nice, professional, helpful, n friendly. good housekeepers. nice continental breakfast. hotel is clean. nice mattresses and pillows. have been here before and will definitely come again.
Mediocre
2.0
Pros: It was in Gatlinburg.
Details
Reviews
Overall 8.2 Excellent
Based on 1,346 reviews
Location
8.3
Service
8.0
Comfort
7.2
Room
6.6
Breakfast
6.5
Food
3.7
WiFi
2.8
Location
8.6
Service
8.0
Comfort
7.6
Breakfast
6.8
Room
6.8
Vibe
4.6
Service
8.4
Location
8.2
Breakfast
6.9
Room
6.1
3.7 Mediocre
Pros: The location was great
Cons: Our balcony did not face the river at all, it faced construction that kept us up all night. The shower curtain had mold on it and there was hair from previous guests still in the bath tub. There was a dried up paper towel stuck to our ceiling and in the peep hole on the door. The locks on the doors did not feel safe. The beds were so uncomfortable that our backs still hurt from sleeping on them. The breakfast in the morning did not make it with the stay at all. It seemed like a chore to walk from our room to the road every time we left the hotel. We only paid $36 a night to stay there, but I would never ever ever pay that much to stay there again!
8.0 Excellent
Pros: Decent options for breakfast. Friendly front desk. Location allows you to walk down the main strip.
Cons:
8.0 Excellent
Pros: staff very nice, professional, helpful, n friendly. good housekeepers. nice continental breakfast. hotel is clean. nice mattresses and pillows. have been here before and will definitely come again.
Cons: the carpet had been recently cleaned in our room, must have used too much water, there was a very very musty almost moldy smell in the room. the fire alarm went off, we all evacuated, no fire dept showed up, no staff showed up, we just went back in when the alarm went off.
2.0 Mediocre
Pros: It was in Gatlinburg.
Cons: It wasn't the building on the picture, the whole floor we were on was damp and reeked of mold and mildew and the beds were the worst I have ever slept on! I am still coughing and clearing my throat 1 day later! AVOID AT ALL COST!
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
With a stay at Mountain House Inn in Gatlinburg, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Mountain Mall. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 8.2 Excellent
Based on 1,013 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.7
Pros: Very nice, clean room with comfortable beds. Friendly staff. You couldn't match the price/service combination that the Mountain House Inn offers. Great little spot in a great vacation area. I would stay here anytime.
Good
6.5
Pros: It was close to activities
Good
6.0
Excellent
10.0
Pros: For the amount of time spent in our room it was perfect! Very close to the main strip yet not too deep into town so you don't have to fight a lot of traffic coming to or leaving your room! We will be back!
Details
Reviews
Overall 8.2 Excellent
Based on 1,013 reviews
Location
9.7
Value for money
9.0
WiFi
9.0
Service
8.8
Room
6.4
Breakfast
2.9
Location
9.6
Value for money
9.2
Service
9.0
Room
5.9
Comfort
5.8
Location
9.7
Service
8.9
Room
5.8
Comfort
5.4
Vibe
3.1
9.7 Excellent
Pros: Very nice, clean room with comfortable beds. Friendly staff. You couldn't match the price/service combination that the Mountain House Inn offers. Great little spot in a great vacation area. I would stay here anytime.
Cons:
6.5 Good
Pros: It was close to activities
Cons:
6.0 Good
Pros:
Cons: There was no hand soap.
10.0 Excellent
Pros: For the amount of time spent in our room it was perfect! Very close to the main strip yet not too deep into town so you don't have to fight a lot of traffic coming to or leaving your room! We will be back!
Cons: The rooms could use an update
With a stay at Mountain House Inn in Gatlinburg, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Mountain Mall. The front desk is staffed during limited hours. Free self parking is available onsite.
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Mysterious Mansion. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 74 reviews
All reviews
- All reviews
- Families
OK
5.1
Pros: Staff was nice. Walking distance.
Excellent
9.7
Pros: Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Good
6.0
Pros: location to everything was good. room was clean.
Excellent
8.0
Pros: You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Excellent
8.6
Pros: The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
Excellent
8.5
Pros: We loved the convenience of the location.
Excellent
10.0
Pros: Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Details
Reviews
Overall 8.1 Excellent
Based on 74 reviews
Service
8.7
Pool
8.6
Location
8.4
Room
6.3
Breakfast
6.2
Vibe
2.0
Amenities
1.9
Room
5.2
5.1 OK
Pros: Staff was nice. Walking distance.
Cons: Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.
9.7 Excellent
Pros: Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Cons: The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
6.0 Good
Pros: location to everything was good. room was clean.
Cons: no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
8.0 Excellent
Pros: You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Cons: The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.
8.6 Excellent
Pros: The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
Cons: The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line.
The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it.
The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.
8.5 Excellent
Pros: We loved the convenience of the location.
Cons: The parking garage was horrible. Spaces are too narrow.
10.0 Excellent
Pros: Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Cons: Nothing.
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Mysterious Mansion. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
When you stay at Rocky Waters Motor Inn in Gatlinburg, you'll be on the Strip, within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 7.8 Good
Based on 1,057 reviews
All reviews
- All reviews
- Couples
- Families
OK
4.8
Pros: The view is great and its in good walking distances for down town Gatlinburg.
Excellent
8.2
Pros: Location on river. Private balcony
Excellent
8.8
Pros: The hotel was good and the rooms were very inexpensive. The staff was nice. We requested adjoining rooms for our kids and had no problem getting our request accommodated. Our room was large and both rooms were clean. We were not expecting a luxury hotel and for the price we were very happy with our rooms. The hotel is farther down the main road but their is a trolley right outside that took us up for 50 cents per person. Definitely an economical and pleasant experience, which left us with more money to do fun things with our kids.
Excellent
8.2
Pros: Not one of the newest but it was definitely clean and the staff was very friendly. I would stay again. Great location over the river.
Excellent
8.8
Pros: Balconies overlooking stream
Mediocre
3.7
Pros: The only honest thing about this "inn" (please read as motel), was that it overlooked the water. It actually looks out over the water.
Good
6.5
Pros: Everything was great except a very small toilet.
Excellent
10.0
Pros: The room was extremely clean and well maintained. The views were gorgeous.
OK
4.2
Pros: price
Mediocre
2.8
Pros: Seeing the river from the balcony
Excellent
8.8
Pros: Near town
Excellent
10.0
Pros: Going up to gatlinburg for a girls weekend in October was a bit crazy as the whole place was packed. But this hotel more than made up for the craziness. When you first hear motor lodge inn you think "um can this be any more dated?" But the rooms were thoughtfully updated and the rooms balcony hangs over the river so you get into how nice the place is really quickly.
Details
Reviews
Overall 7.8 Good
Based on 1,057 reviews
Location
8.4
Service
7.7
Comfort
7.4
Room
7.4
Breakfast
5.2
WiFi
2.7
Pool
1.2
Location
8.4
Service
7.6
Comfort
7.2
Room
6.4
Breakfast
5.3
WiFi
2.1
Location
8.2
Service
7.6
Comfort
6.7
Room
6.5
4.8 OK
Pros: The view is great and its in good walking distances for down town Gatlinburg.
Cons: The place wasn't like its pictures, Room was really outdated, No privacy on the patio. Bathtub seemed to need replaced. I called like 3 months ahead of time to make sure I got a room and I ask for two beds and they gave me a room with one bed. I won't stay there again.
8.2 Excellent
Pros: Location on river. Private balcony
Cons: Pool falling apart. closed hot tub. Place needs a makeover
8.8 Excellent
Pros: The hotel was good and the rooms were very inexpensive. The staff was nice. We requested adjoining rooms for our kids and had no problem getting our request accommodated. Our room was large and both rooms were clean. We were not expecting a luxury hotel and for the price we were very happy with our rooms. The hotel is farther down the main road but their is a trolley right outside that took us up for 50 cents per person. Definitely an economical and pleasant experience, which left us with more money to do fun things with our kids.
Cons:
8.2 Excellent
Pros: Not one of the newest but it was definitely clean and the staff was very friendly. I would stay again. Great location over the river.
Cons:
8.8 Excellent
Pros: Balconies overlooking stream
Cons: Parking
3.7 Mediocre
Pros: The only honest thing about this "inn" (please read as motel), was that it overlooked the water. It actually looks out over the water.
Cons: The small picture I see of a large place overlooking the water with trees between it and the water is inaccurate. It is the smaller, more run-down building further down on the left of the river. It is not the larger, nicer-looking building on the right. Do not be deceived. When I arrived, the door between my room and the adjoining room was unlocked (one of two such doors), the shower curtain was missing, the back sliding door was unlocked, and one of the doors on the balcony (between adjoining balconies) didn't even latch properly. The bathroom smelled of recent use and the fan/light were running. I was able to remedy the shower curtain issue. The rest of my issues were compounded when I saw strong winds rip a door off one of the balcony dividers the next day. The place overhangs the water and has stress fractures in the ceilings of all rooms (possibly as a result). It is run down, in poor repair, and the styling and layout (not to mention the furniture and appliances, are all at least 20 years old as far as I can tell. One of the dressers no longer properly lined up when all drawers were slid in. Finally, the parking was atrocious, with thick bricked columns framing the excessively tight parking spaces in the too-narrow parking lot the building had. All in all, a poor value for the type of stay you're given and too far from the attractions to be worth staying there unless you wish to pay from $2.00 per hour to $10.00 per instance for parking. I am exceedingly unimpressed with this location.
6.5 Good
Pros: Everything was great except a very small toilet.
Cons:
10.0 Excellent
Pros: The room was extremely clean and well maintained. The views were gorgeous.
Cons:
4.2 OK
Pros: price
Cons: pictures are misleading , slump in bed, tube tv, dated rooms
2.8 Mediocre
Pros: Seeing the river from the balcony
Cons: Ajoining rooms and no privacy on balcony because the people on the other side could open the door and see what was going on. I felt unsafe cause there was 3 access doors where someone could break into the room. Pictures on the Internet are nothing like it in person. Needs serious updating, besides the sink area. I felt nasty the whole 8 hours I was there. Parking area is horrible for big size cars. I wasnt able to open the car door all the way to get my things because of another car inches away. It was not worth the 58$ I paid. Don't book over the Internet cause they have the say so if you can check out or not!! It was my husband's first time in Gatlinburg and the hotel was a disgrace. I felt ashamed for booking this hotel once I saw it for myself.
8.8 Excellent
Pros: Near town
Cons:
10.0 Excellent
Pros: Going up to gatlinburg for a girls weekend in October was a bit crazy as the whole place was packed. But this hotel more than made up for the craziness. When you first hear motor lodge inn you think "um can this be any more dated?" But the rooms were thoughtfully updated and the rooms balcony hangs over the river so you get into how nice the place is really quickly.
Cons: The toilet was really low and we made the trip way too short
When you stay at Rocky Waters Motor Inn in Gatlinburg, you'll be on the Strip, within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. The front desk is staffed during limited hours. Free self parking is available onsite.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, within a 5-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.7 Good
Based on 2,892 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.1
Pros: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Excellent
10.0
Pros: Rate and location
Excellent
8.8
Pros: We enjoyed the following...
Big, warm indoor pool
Creek directly under room balcony
Comfortable beds
Friendly staff
Location
On-site breakfast
Quiet rooms
Excellent
10.0
Pros: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
OK
4.0
Excellent
9.4
Pros: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Good
7.7
Pros: The cleaning staff was very nice and the riverfront was a plus.
Excellent
10.0
Pros: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Excellent
10.0
Pros: The pools
Good
7.7
Pros: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Excellent
10.0
Pros: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
OK
4.8
Pros: The location and the indoor pool were great.
Details
Reviews
Overall 7.7 Good
Based on 2,892 reviews
Pool
8.8
Service
8.6
Location
7.9
Food
5.1
Room
4.8
Cleanliness
4.7
Comfort
4.2
Amenities
4.0
Breakfast
3.6
Vibe
3.5
WiFi
3.1
Bar and Beverages
2.9
Pool
8.6
Service
8.4
Location
7.7
Food
5.2
Room
5.0
Cleanliness
4.9
Amenities
4.4
Comfort
4.1
Breakfast
3.5
Vibe
3.0
WiFi
2.2
Pool
8.8
Service
8.5
Location
7.9
Food
5.4
Room
4.9
Cleanliness
4.5
Comfort
4.0
Amenities
3.9
Breakfast
3.8
Vibe
2.9
Location
8.0
Room
3.5
7.1 Good
Pros: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Cons: The Wi-Fi only worked at the main building and a bit beyond. Did not see any breakfast options available but a fantastic pancake house was nearby. Bathrooms needed updated.
10.0 Excellent
Pros: Rate and location
Cons: N/A
8.8 Excellent
Pros: We enjoyed the following...
Big, warm indoor pool
Creek directly under room balcony
Comfortable beds
Friendly staff
Location
On-site breakfast
Quiet rooms
Cons: Bathrooms could use a few updates. It was also a cold
walk outside from the indoor pool to our room but that's just part of being an older/motel-style establishment.
10.0 Excellent
Pros: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
Cons:
4.0 OK
Pros:
Cons: There were roaches in room. Staff was nice but we won't stay there again.
9.4 Excellent
Pros: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Cons: Nothing
7.7 Good
Pros: The cleaning staff was very nice and the riverfront was a plus.
Cons: There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.
10.0 Excellent
Pros: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Cons: It's not very fancy or new, but if you're not a fancy person then you'll love it.
10.0 Excellent
Pros: The pools
Cons: Parking needs some work
7.7 Good
Pros: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Cons: The pool wasn't very easy to access at all, our room we were given at check in had not been cleaned up from a prior maintenance job but the front desk took care of us right away and put us in another room. We ended up being by the creek which was really nice.
10.0 Excellent
Pros: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Cons:
4.8 OK
Pros: The location and the indoor pool were great.
Cons: Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, within a 5-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
A stay at Glenstone Lodge places you in the heart of Gatlinburg, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,066 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.0
Pros: Great location to downtown Gatlinburg, the staff were friendly and helpful
Good
6.2
Pros: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Good
7.4
Pros: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
OK
4.8
Pros: Pool was very nice
Mediocre
2.2
Pros: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Excellent
8.0
Pros: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
OK
5.7
Excellent
9.1
Pros: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Good
6.2
Pros: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Details
Reviews
Overall 7.6 Good
Based on 1,066 reviews
Location
8.6
Service
7.7
Pool
7.2
WiFi
6.4
Value for money
5.6
Room
5.6
Cleanliness
5.5
Breakfast
5.4
Food
5.3
Comfort
4.4
Amenities
3.8
Wellness Area
3.7
Vibe
3.7
Location
8.6
Service
7.5
Pool
7.1
Cleanliness
5.4
Value for money
5.2
Breakfast
4.9
Room
4.9
WiFi
4.5
Comfort
4.3
Amenities
3.9
Wellness Area
3.6
Vibe
3.2
Location
8.5
Service
7.7
Pool
7.3
Value for money
5.7
Breakfast
5.4
Room
5.2
Comfort
4.3
Amenities
3.6
Vibe
2.9
6.0 Good
Pros: Great location to downtown Gatlinburg, the staff were friendly and helpful
Cons: It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice
6.2 Good
Pros: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Cons: There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips
7.4 Good
Pros: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
Cons: We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.
4.8 OK
Pros: Pool was very nice
Cons: Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.
2.2 Mediocre
Pros: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Cons: The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.
8.0 Excellent
Pros: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
Cons: Pool area and hallways were hot.
5.7 OK
Pros:
Cons: No coffee in lobby
9.1 Excellent
Pros: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Cons: Pool area needs upgrade and was glad to see its in the plans for the coming year
There were no towel racks in the bathroom and the water never got hot.
6.2 Good
Pros: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Cons:
A stay at Glenstone Lodge places you in the heart of Gatlinburg, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7.5 Good
Based on 2,946 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.5
Pros: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
OK
4.2
Pros: Location was good ,priced ok,
Good
6.8
Pros: Convenience to downtown attractions
Great Views
Mediocre
2.0
Excellent
9.4
Pros: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains.
I would return again even though the pool was a disappointment.
Mediocre
2.0
Pros: The balcony
Excellent
9.1
Pros: Staff was friendly and fantastic. I liked the location.
Excellent
8.0
Pros: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything.
You do get a fairly good view either of the water or an overview of the city.
OK
4.2
Pros: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Excellent
8.2
Pros: Nice Location
Quiet
Pretty view
Value for the money
Good
7.1
Pros: Good location, nice views
Excellent
8.0
Pros: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Details
Reviews
Overall 7.5 Good
Based on 2,946 reviews
Location
8.8
Service
8.1
Room
5.9
WiFi
3.5
Amenities
3.2
Vibe
2.8
Breakfast
2.2
Location
9.1
Service
8.5
Room
5.4
Comfort
4.8
Amenities
3.3
WiFi
2.9
Breakfast
2.3
Vibe
2.0
Location
9.1
Service
8.0
Food
5.6
Comfort
4.7
Room
4.6
Amenities
3.5
Vibe
2.4
Breakfast
1.9
Location
8.8
Service
7.7
Room
5.4
Amenities
3.0
Room
5.5
6.5 Good
Pros: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Cons: Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
4.2 OK
Pros: Location was good ,priced ok,
Cons: Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
6.8 Good
Pros: Convenience to downtown attractions
Great Views
Cons: Price too high for a hotel with only 1 functional pool, old dirty rooms, no breakfast options.
2.0 Mediocre
Pros:
Cons: They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could only go there and just got two free pancakes for they mistake. Who need to pancakes!
9.4 Excellent
Pros: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains.
I would return again even though the pool was a disappointment.
Cons: The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
2.0 Mediocre
Pros: The balcony
Cons: Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
9.1 Excellent
Pros: Staff was friendly and fantastic. I liked the location.
Cons: Carpets need replaced and the room was a little dated but over all a very good experience
8.0 Excellent
Pros: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything.
You do get a fairly good view either of the water or an overview of the city.
Cons: The rooms are a bit outdated.
My coffee wasn't replenished everyday
4.2 OK
Pros: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Cons: Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
8.2 Excellent
Pros: Nice Location
Quiet
Pretty view
Value for the money
Cons: A little dated
Pillows were flat
7.1 Good
Pros: Good location, nice views
Cons: Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
8.0 Excellent
Pros: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Cons: The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available. ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.
Overall 7.2 Good
Based on 1,155 reviews
All reviews
- All reviews
- Couples
- Families
OK
5.4
Pros: Close to everything
Price for location
Mostly very clean
Good
7.7
Pros: Location
Excellent
9.7
Pros: Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
Good
7.6
Pros: The price was great! The staff was courteous and prompt.
Excellent
8.0
Excellent
9.1
Pros: Staff was friendly and very helpful. Facility was clean. Located within <5 minute walk of downtown. Probably deserves 5 stars but I need a lasting impression for that.
Good
7.0
Pros: I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
Excellent
8.3
Pros: we liked it for the value
OK
4.0
Pros: Location close to city
Excellent
8.5
Pros: Very good location.
Great value for this time of the year.
Room was nice and comfortable.
Mediocre
3.6
Pros: Location
Good
6.5
Pros: Great location for the price
Details
Reviews
Overall 7.2 Good
Based on 1,155 reviews
Location
9.2
Service
8.4
WiFi
7.4
Room
4.3
Cleanliness
3.5
Comfort
3.1
Food
2.3
Amenities
1.8
Breakfast
1.6
Location
9.2
Service
8.4
Room
4.1
Cleanliness
3.9
Comfort
2.9
Vibe
2.4
Amenities
1.7
Breakfast
1.5
Location
9.2
Service
8.1
Room
3.6
Cleanliness
3.5
Comfort
3.0
Vibe
2.7
Amenities
2.0
Breakfast
1.7
5.4 OK
Pros: Close to everything
Price for location
Mostly very clean
Cons: The last 2 mornings of our stay they were doing some remodeling 2 doors down from our room at 8:15 in the morning. Im talking pounding, hammering, sawing, buzzing and tile break at 8:15 in the morning. I asked the woman at the front desk and she insisted they werent remodeling near my room.
The towels suck.
Mold above the shower
7.7 Good
Pros: Location
Cons: Bathroom
9.7 Excellent
Pros: Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
Cons:
7.6 Good
Pros: The price was great! The staff was courteous and prompt.
Cons: The wall are thin. We could hear (and feel!) the couple next door to us fighting. Doors were slamming, she was screaming and he was throwing things! It felt and sounded like they were in the room with us.
8.0 Excellent
Pros:
Cons: The room was nice and comfortable but small.
9.1 Excellent
Pros: Staff was friendly and very helpful. Facility was clean. Located within <5 minute walk of downtown. Probably deserves 5 stars but I need a lasting impression for that.
Cons:
7.0 Good
Pros: I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
Cons: We got to the hotel around 1:00 Friday afternoon to check in. When we walked in the lady at the counter was on her cell phone, on a personal call, she did not end the call to help us, instead she continued her conversation and helped us after she finished her call. In my opinion that was rude. Then while we were checking in someone called the front desk and requested help with their shower, she told a gentleman to go help them "because they couldn't figure out how to work the shower." Her attitude about that situation was wrong and she should not have spoken so rudely about someone who is paying money to stay at your hotel, especially in front of other guests (being myself).
8.3 Excellent
Pros: we liked it for the value
Cons:
4.0 OK
Pros: Location close to city
Cons: Room left a lot to be desired. The bathroom floor was sticky. Refrigerator smelled horrible. The mattress was worn out. Probably dips 6" in the center with nobody on it. Toilet flushed on its own every 30 to 40 minutes. The place could use a lot of proper maintaining and repair.
8.5 Excellent
Pros: Very good location.
Great value for this time of the year.
Room was nice and comfortable.
Cons: The bathroom needed some detail attention.
3.6 Mediocre
Pros: Location
Cons: TV did not work at all. Breakfast is just cold cereal and toast. Staff was rude and unwilling to accommodate. I would not stay here again.
6.5 Good
Pros: Great location for the price
Cons: The fold out bed was very uncomfortable. There was no workout room.
Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available. ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.2 Good
Based on 1,118 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2.8
Pros: The only good thing was location, as its right when you get into Gatlinburg from the north.
OK
4.5
Pros: Beds slept pretty well.
Excellent
9.1
Pros: Service was good rooms clean for the price it was good
Good
6.5
Pros: I liked the location, easy access to the hotel.
Excellent
8.0
Pros: The room was clean and the staff was very helpful. The breakfast was nice. We definitely recommend this hotel and would stay again. A bit dated but the location and price make up for it
Excellent
8.2
Pros: We enjoyed the location to download Gatlinburg and scenic view of river from balcony. Walking distance to our favorite place to visit - Hillbilly Golf - was great, but also great walking distance to download Gatlinburg since it was extremely busy during the weekend we stayed. Satisfied.
Mediocre
2.0
Pros: I can't tell you what I liked because when we arrived two hours behind schedule due to car trouble, the office was CLOSED. We tried to call but got No answer. I checked their rules about check in and didn't see where we had to be there before 11pm. We were considered a no show, didn't even stay there, but they kept my money! So very glad we missed this location, because we were made to search elsewhere for a place to stay and we found our forever place to stay. Edgewater is the best. So I guess the best part of this situation is we found a MUCH nicer place to stay for $10.00 more and the place was perfect for us. Loved Edgewater.
Excellent
10.0
Pros: Comfortable beds and beautiful views!!! Office staff was very welcoming!!! Great prices!!!
Excellent
10.0
Pros: All rooms have balcony with great location stayed there over 4 different times always the best buy
Good
7.4
Pros: Great location, price and most of all, there were not any bugs. That's the first thing I check for. The gentleman at the front desk was super nice and the breakfast was okay, pretty much the same as every other hotel. Breakfast/check in area was clean & nice to sit in. They have a great spot to sit around a contained fire and look at the beautiful river at night.
OK
5.7
OK
5.7
Pros: price and location.
Details
Reviews
Overall 7.2 Good
Based on 1,118 reviews
Location
9.2
Service
7.9
Breakfast
7.1
Room
5.6
Food
3.5
Vibe
2.2
WiFi
1.6
Location
9.0
Service
7.9
Breakfast
6.9
Room
5.9
Vibe
1.9
Location
9.0
Service
7.9
Breakfast
7.0
Room
5.2
Vibe
2.0
WiFi
0.6
2.8 Mediocre
Pros: The only good thing was location, as its right when you get into Gatlinburg from the north.
Cons: Everything about the room was bad, the comforter was as thin as a sheet there was a stain on the actual sheet. The bathroom was so small you were sitting against the wall. Add in the fact of water stains and worn out wood trim we felt like this was an extended stay motel or something. It will never be worth the price, it needs remodeling oh and as you sleep on the first level any and all plumbing above you, you get to hear all night. As for a Days Inn this might be my worst experience ever.
4.5 OK
Pros: Beds slept pretty well.
Cons: The chimney had a strong odor. It overtook the room at times. We had to check out early and none of the staff members knew what to do.
9.1 Excellent
Pros: Service was good rooms clean for the price it was good
Cons: Dint like they have sing saying no dogs but yet the have Dogs on property they gave a room next to the one I had with a barking dog not good.
6.5 Good
Pros: I liked the location, easy access to the hotel.
Cons: The room needs some maintenance improvements and the breakfast could be more variety of things.
8.0 Excellent
Pros: The room was clean and the staff was very helpful. The breakfast was nice. We definitely recommend this hotel and would stay again. A bit dated but the location and price make up for it
Cons:
8.2 Excellent
Pros: We enjoyed the location to download Gatlinburg and scenic view of river from balcony. Walking distance to our favorite place to visit - Hillbilly Golf - was great, but also great walking distance to download Gatlinburg since it was extremely busy during the weekend we stayed. Satisfied.
Cons:
2.0 Mediocre
Pros: I can't tell you what I liked because when we arrived two hours behind schedule due to car trouble, the office was CLOSED. We tried to call but got No answer. I checked their rules about check in and didn't see where we had to be there before 11pm. We were considered a no show, didn't even stay there, but they kept my money! So very glad we missed this location, because we were made to search elsewhere for a place to stay and we found our forever place to stay. Edgewater is the best. So I guess the best part of this situation is we found a MUCH nicer place to stay for $10.00 more and the place was perfect for us. Loved Edgewater.
Cons: I didn't like the fact that they kept our money and wouldn't reimburse us because their lobby closed at 11pm. NEVER will I stay at another Days Inn for as long as I live. If they allow people like this to run their hotel, then I have NO interest in ever being a customer of theirs ever again.
10.0 Excellent
Pros: Comfortable beds and beautiful views!!! Office staff was very welcoming!!! Great prices!!!
Cons:
10.0 Excellent
Pros: All rooms have balcony with great location stayed there over 4 different times always the best buy
Cons:
7.4 Good
Pros: Great location, price and most of all, there were not any bugs. That's the first thing I check for. The gentleman at the front desk was super nice and the breakfast was okay, pretty much the same as every other hotel. Breakfast/check in area was clean & nice to sit in. They have a great spot to sit around a contained fire and look at the beautiful river at night.
Cons: The carpet was torn and a bit dirty, and the couch was dirty and worn. It definitely could use updates, but then they would probably charge more...
5.7 OK
Pros:
Cons: The bed was rather hard. I had to wait while they cleaned my room even though it was after check in time.
5.7 OK
Pros: price and location.
Cons: facility needs update.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Select rooms have Jacuzzi tubs or fire places. Suites also available.
Overall 6.7 Good
Based on 826 reviews
All reviews
- All reviews
- Couples
- Families
OK
4.5
Pros: Right by the main strip, but it is Gatlinburg. Small town, so everything is in walking distance.
Excellent
8.5
Pros: Love the listening to the creek when I open the door.
Excellent
8.2
Pros: Clerk at front desk was very friendly and suggested some good restraunts in the area. Room was nice, and clean.
OK
5.7
Pros: We only had a very short stay when arriving we had a good ways to walk to the room with luggage opened the door and the smell of mold was so bad I started choking. When I told the clerk she was like ok, so she didn't care anyway.
Excellent
8.2
Pros: The staff was friendly, room was clean and well kept. Would have been nice to have breakfast but there are a lot of places nearby to eat. Overall a good value for the money.
OK
4.2
Excellent
9.1
Pros: Clean, very nice personel, great pool, good coffee, close to everything.
Excellent
10.0
Pros: This is the second time my wife and I have stayed here. The room was clean spacious and up to date.
Good
7.1
Pros: Location was great. Quiet area.
Mediocre
3.4
Pros: The bed was comfortable; but it was supposed to be a king-size, yet it was shorter than my full-size bed at home.
The hot tub was nice.
Excellent
9.4
Pros: This hotel is the right around the corner from the entrance to the park, so it is a great option for those who plan to do some hiking. It is very affordable and provides all necessities.
Mediocre
3.3
Pros: Nothing! This was the worst motel management I have ever seen. Understaffed, dirty rooms, and above all, non-caring owners.
Details
Reviews
Overall 6.7 Good
Based on 826 reviews
Service
7.2
Location
7.0
Room
4.9
Comfort
4.2
Vibe
3.6
WiFi
3.4
Wellness Area
3.3
Cleanliness
3.2
Amenities
2.2
Pool
2.0
Location
7.4
Service
7.3
Comfort
4.1
Room
3.9
Cleanliness
3.2
Vibe
3.1
Amenities
2.2
Pool
1.8
Service
7.3
Location
6.9
Room
4.4
Comfort
4.4
Cleanliness
3.3
Amenities
1.9
4.5 OK
Pros: Right by the main strip, but it is Gatlinburg. Small town, so everything is in walking distance.
Cons: There was no alarm clock, my room smelled like body odor. The shower was built for kids under 12. There was only soap, no shampoo. They offer free wifi, but it was down a lot and when it was up, it would constantly boot me. Would not stay here again.
8.5 Excellent
Pros: Love the listening to the creek when I open the door.
Cons: The internet did not work in our room.
8.2 Excellent
Pros: Clerk at front desk was very friendly and suggested some good restraunts in the area. Room was nice, and clean.
Cons: No hot water for shower in the morning. Very cramped bathroom. Problems with the TV and microwave.
5.7 OK
Pros: We only had a very short stay when arriving we had a good ways to walk to the room with luggage opened the door and the smell of mold was so bad I started choking. When I told the clerk she was like ok, so she didn't care anyway.
Cons: Not enough to stay again.
8.2 Excellent
Pros: The staff was friendly, room was clean and well kept. Would have been nice to have breakfast but there are a lot of places nearby to eat. Overall a good value for the money.
Cons: Parking was tight, no assigned spaces.
4.2 OK
Pros:
Cons: There was no hot water. The desk clerk was very rude when I let him know about it. I had reserved a smoking room- which was not available when I checked in.
9.1 Excellent
Pros: Clean, very nice personel, great pool, good coffee, close to everything.
Cons: There dog walking area needs upgrades badly.
10.0 Excellent
Pros: This is the second time my wife and I have stayed here. The room was clean spacious and up to date.
Cons: No elevator have a bit of trouble with stairs but we'll worth it
7.1 Good
Pros: Location was great. Quiet area.
Cons: Pillows on the bed are very small. Bathroom could use a good bleaching to get rid of some mildew
3.4 Mediocre
Pros: The bed was comfortable; but it was supposed to be a king-size, yet it was shorter than my full-size bed at home.
The hot tub was nice.
Cons: The desk attendant never smiled, until I was just about to walk out the door. Wasn't welcoming at all. When I got there, there was only one "housekeeper" on duty. Had to wait for someone else to check out before I could go to my room; and when the crappy desk attendant suggested going somewhere and coming back later, I had to tell her TWICE that I couldn't just walk off and leave my luggage because I had taken public transportation to get there and the van had already left.
When my room was "ready," there was pubic hair in the tub and on the dirty toilet tank. The bathroom was ridiculously tiny; the caulking was super messy and looked like a five-year-old had done it; and the faucet wasn't working, so I had to let the shower run for an eternity to in order to fill up the tub--AFTER I had to clean it myself!
The tables down by the pool were dirty and the paint was half chipped off. The paint job in and around the pool was very badly chipped and made the place look like crap (and did not make the place look professional or inspire me to come back). When I saw the horribly filthy lounge chairs, my immediate thought was, "You're kidding me. You actually expect me to sit on THAT?!"
The actual facility looked NOTHING like the really nice pictures and it did not live up to the reviews. I chose this place because of those things and because I got a decent price. Next time I go on a writing retreat, I'll spend more money to go someplace nicer.
9.4 Excellent
Pros: This hotel is the right around the corner from the entrance to the park, so it is a great option for those who plan to do some hiking. It is very affordable and provides all necessities.
Cons:
3.3 Mediocre
Pros: Nothing! This was the worst motel management I have ever seen. Understaffed, dirty rooms, and above all, non-caring owners.
Cons: Had to wait 2 hours after check-in time for them to get our room clean. Asked to speak with the owners who were on site and they did not come to speak with me. The 2 days we stayed we were not contacted by the owners about our problem. I will not use Kayak or any other service who lists this motel.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Select rooms have Jacuzzi tubs or fire places. Suites also available.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.6 Good
Based on 463 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.1
Pros: The only room left on Kayak under $200/night. I now know why.
OK
4.2
Pros: the location is great, too bad the property is in such badly needed repair.
Mediocre
2.0
Pros: When we complained about waking up in bugs and the water leak in the bathroom, the GM was kind and started a full refund process.
Excellent
8.0
Pros: Clean rooms. Efficient check-in. Ample parking. Good location. Good staff.
Details
Reviews
Overall 6.6 Good
Based on 463 reviews
Location
8.9
WiFi
8.0
Value for money
6.3
Service
5.9
Breakfast
4.6
Room
4.3
Comfort
3.8
Amenities
1.9
Pool
0.8
Location
9.2
Value for money
6.7
Service
6.3
Breakfast
4.5
Comfort
3.6
Cleanliness
3.5
Room
3.3
Amenities
1.8
Location
8.8
Service
5.9
Breakfast
4.9
Room
4.0
Comfort
4.0
3.1 Mediocre
Pros: The only room left on Kayak under $200/night. I now know why.
Cons: The room smelled, was tiny, had ants, shoddy repairs, mold on the bathroom ceiling, loose fixtures. I could keep going. We left a night early and ate the final night's cost.
4.2 OK
Pros: the location is great, too bad the property is in such badly needed repair.
Cons: Beds were horrible and uncomfortable. Old building and mold in the bathroom. I would not stay in this location again and will tell everyone Do Not Stay at this hotel, it is not a good reflection of your brand for Value and Quality. This property should have their franchise pulled until they can meet the higher standards of cleanliness and upgrade the facility. Paint alone does not account for upgrade
2.0 Mediocre
Pros: When we complained about waking up in bugs and the water leak in the bathroom, the GM was kind and started a full refund process.
Cons: Waking up with bugs in the bed.
8.0 Excellent
Pros: Clean rooms. Efficient check-in. Ample parking. Good location. Good staff.
Cons: Thin walls. Holes in wall where headboards were previously attached. Minor water damage on ceiling in bathroom.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Located in Gatlinburg, Park View Inn Gatlinburg is within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. Featured amenities include a 24-hour front desk and an elevator (lift). Free self parking is available onsite.
Overall 6.2 Good
Based on 2,697 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
2.0
Pros: The view.
Excellent
10.0
Pros: I bought two rooms at noon on the same day we needed to stay. We arrived shortly after I made the reservation and the desk staff were very friendly and helpful. Unfortunately the rooms were not ready yet but we really didn't expect them to be as it was just about noon. When we came back at 3 they were ready. We found them to be clean and well cared for. No complaints at all
OK
5.4
Pros: It had a fireplace.
OK
4.0
Pros: It was close to town.
OK
4.0
Pros: We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Mediocre
2.0
Pros: pool
Good
6.0
Pros: Price was right
Excellent
8.8
Pros: Staff very friendly and helpful older but bang for your buck, beds clean and comfortable and bathroom clean decent breakfast selection,overall very pleased with stay there, I was there to ride motorcycle in the park so my needs were comfortable bed and clean bathroom I only slept and showered didn't need room accommodations like being home just needed clean, location is close enough to walk uptown to eat with no issues
Excellent
10.0
Pros: These guys just recovered from a natural disaster. The city had just burned down a month before our stay, and all things concidered they had done a bang up job getting things back to order. Only thing that got over looked was a problem with the cable box.
Excellent
8.5
Pros: Room was clean, staff was very friendly and helpful, and the hotel was within walking distance of where we wanted to go.
Excellent
8.0
Pros: This was a good stay for the money. The breakfast was not all that bad and the rooms are in close proximity to Gatlinburg's main drag.
Mediocre
2.2
Pros: 1/4 mile walk to mall
Details
Reviews
Overall 6.2 Good
Based on 2,697 reviews
Location
8.4
Service
7.0
Breakfast
4.5
Comfort
4.2
Room
3.7
Food
3.6
WiFi
3.6
Cleanliness
2.5
Vibe
2.5
Amenities
1.9
Location
8.5
Service
7.0
Breakfast
4.7
Room
4.3
Cleanliness
2.8
Vibe
2.3
Amenities
2.2
WiFi
1.6
Location
8.5
Service
7.2
Room
4.5
Breakfast
4.1
Food
3.3
Cleanliness
2.9
Vibe
2.2
Amenities
2.1
WiFi
1.6
Room
3.2
2.0 Mediocre
Pros: The view.
Cons: There was mold in the bath room the staff was insulting the TV picture was crappy had bed bugs asked for my money back we spent 103 on one night and it was awful I will never stay there again and I am trying to get my money back.
10.0 Excellent
Pros: I bought two rooms at noon on the same day we needed to stay. We arrived shortly after I made the reservation and the desk staff were very friendly and helpful. Unfortunately the rooms were not ready yet but we really didn't expect them to be as it was just about noon. When we came back at 3 they were ready. We found them to be clean and well cared for. No complaints at all
Cons: Nothing
5.4 OK
Pros: It had a fireplace.
Cons: White stuff on the curtains, holes in curtains, not enough parking spaces, there were spaces taken up by debris and those that weren't guests. We had make our own parking space. Old mattresses and chair were in the parking lot. All I could think was, "I hope they don't plan on taking those mattresses back in."
4.0 OK
Pros: It was close to town.
Cons: The beds were very uncomfortable, bathroom was in bad shape, plugs didn't work and the room had a bad oder.
4.0 OK
Pros: We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Cons: Tv didn’t work. Baseboard coming off. No tub stopper. Sketchy lamp shade. AC cover fell off. No signage on the unit, just knobs. Had to guess what was what. Bed sagged toward the middle.
2.0 Mediocre
Pros: pool
Cons: management, room was not clean, dirty pillow cases , tub didn't drain. overall experience was awefull
6.0 Good
Pros: Price was right
Cons: Rooms smelled musty and old
8.8 Excellent
Pros: Staff very friendly and helpful older but bang for your buck, beds clean and comfortable and bathroom clean decent breakfast selection,overall very pleased with stay there, I was there to ride motorcycle in the park so my needs were comfortable bed and clean bathroom I only slept and showered didn't need room accommodations like being home just needed clean, location is close enough to walk uptown to eat with no issues
Cons: Carpet worn but that's expected with the volume of people that stay in Gatlinburg, and small issue with shower head leaking from crack in screw on connection
10.0 Excellent
Pros: These guys just recovered from a natural disaster. The city had just burned down a month before our stay, and all things concidered they had done a bang up job getting things back to order. Only thing that got over looked was a problem with the cable box.
Cons:
8.5 Excellent
Pros: Room was clean, staff was very friendly and helpful, and the hotel was within walking distance of where we wanted to go.
Cons:
8.0 Excellent
Pros: This was a good stay for the money. The breakfast was not all that bad and the rooms are in close proximity to Gatlinburg's main drag.
Cons:
2.2 Mediocre
Pros: 1/4 mile walk to mall
Cons: Where to start! Rooms need updating bad! Hard beds, Old tv, lights over the sink wouldn't come on. Shower head spraying in every direction. Water stain in roof tiles, tolite handle broken, bathroom heater switch was turned side ways. Not good not good at all
Located in Gatlinburg, Park View Inn Gatlinburg is within a 15-minute drive of Dollywood and Ripley's Aquarium of the Smokies. Featured amenities include a 24-hour front desk and an elevator (lift). Free self parking is available onsite.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.9 OK
Based on 1,676 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
OK
4.0
Pros: The location is perfect. It has always been out go to place to stay
Excellent
8.0
Pros: Bed, breakfast
OK
5.1
Pros: Good location
Excellent
10.0
Pros: This is our family's favorite place to stay in Gatlinburg because of the indoor, heated pool and the location is right on the main strip.
Good
6.5
Pros: Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Mediocre
2.0
Pros: The location
Mediocre
2.5
OK
4.0
Pros: The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
OK
4.2
Pros: AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Mediocre
3.4
Pros: The location was the only good thing. It's right at the entrance of the park.
OK
4.8
Pros: Convenient location and comfortable bed.
Details
Reviews
Overall 5.9 OK
Based on 1,676 reviews
Location
8.6
Service
6.0
WiFi
5.1
Comfort
4.0
Room
3.0
Breakfast
2.6
Cleanliness
2.0
Vibe
1.9
Pool
1.7
Amenities
1.5
Food
1.0
Location
8.8
Service
6.4
Comfort
4.2
Room
3.6
Breakfast
2.5
Cleanliness
2.2
Pool
1.8
Vibe
1.5
Amenities
1.4
Food
1.0
Location
8.6
Service
5.9
Comfort
3.7
WiFi
3.2
Cleanliness
2.3
Room
2.3
Breakfast
2.2
Pool
1.9
Amenities
1.7
Vibe
1.3
Location
8.8
Room
2.1
4.0 OK
Pros: The location is perfect. It has always been out go to place to stay
Cons: To begin with the room was not as clean as it typically is there. The sink was either dirty or stained and there were some toenail clippings next to the bed but we had never had a problem before and I didn't want to ruin our trip so it was overlooked. The wifi never worked in the room but that was the least of our concerns. The drawer in the dresser broke as soon as I tried to set clothes in it. The second day there a teribble smell (like a dead animal) began occurring by the first floor stairwell that was still there when we left a few days later. The air conditioning units leak water everywhere which I understand air conditioners will do but after they filled up the containers under them they were left to just go all over the floor. This includes the one on the balcony of our room. The second night we were there my husband and two year old were on the balcony and she was walking back to the room and slipped in the water from the air conditioner. We finally went to the front desk and explained what happened and they did offer to change our room but at this point it wouldn't have fixed the problem of the leaking air conditioners because they all did that and we were already completely unpacked with a two year old so packing back up and moving would have been very hectic and inconvenient. By the next day the water coming from the third floor a/c down onto our 2nd floor balcony made it impossible to walk out on without getting wet. We've always enjoyed our stays here before but this will be our last one until it gets some serious renovations.
8.0 Excellent
Pros: Bed, breakfast
Cons: Bathroom
5.1 OK
Pros: Good location
Cons: Rooms weren't very clean and were very outdated
10.0 Excellent
Pros: This is our family's favorite place to stay in Gatlinburg because of the indoor, heated pool and the location is right on the main strip.
Cons: The breakfast was a lot better last time we stayed, this time it wasn't that great, no hot food. The oatmeal was cold and dried out, the biscuits were cold and unedible.
6.5 Good
Pros: Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Cons: Bathroom was extremely dirty. Found hairs in the shower from prior guests. Walls around shower seemed to have some sort of bacteria or mold. Shower curtain had tear in it and was poorly stitched up. Door did not fully close at the top outside jam unless pushed on from the inside. Hotel sign was not lit at night and was damaged.
2.0 Mediocre
Pros: The location
Cons: The front desk agent checked my employee into a occupied room, when my employee went to the front desk to inform the agent he was told the room we reserved was not available and we would need to speak with a manager in the AM. Me employee went to the front desk the following day to get a room change to the double room I reserved and the agent said we are not changing your room and if you want to speak with a manager call the owners in India. The agent was very rude and unprofessional. would never book at this property again.
2.5 Mediocre
Pros:
Cons: No rooms were available upon arrival, despite advanced reservations with confirmation. Front desk attendant did not care and only offered to upgrade the room for an additional fee. Do not attempt to stay here, you will not get a room for the reservation price, bait and switch.
4.0 OK
Pros: The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
Cons: When we better the room it smelled of smoke and it was supposed to be a non-smoking room and then when look at the beds one had a cigarette burn in the blanket. When I went to take my morning shower I frozen my water never got hot and then I pulled a wash cloth off the rack and it had blood on it. We left our room to take children out come back beds where made bathroom had not been cleaned and no extra tools/wash clothes given. At time of check out I said something again to the day shift clerk and she stated she never spoke to me and that I spoke to the other girl and she told her and text house keeping.
4.2 OK
Pros: AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Cons: Pretty much everything about the place.
3.4 Mediocre
Pros: The location was the only good thing. It's right at the entrance of the park.
Cons: We arrived and the staff was not very friendly. They were arguing with each other because they double booked a room. Our room smelled of mildew. There were stains on everything. Two of the lights did not work in the room. The floor was sticky. The AC did not work. The sound on the tv did not work, I had to rewire it and reprogram it. I would not recommend this room to anyone. It was very outdated and I wouldn't stay there again if it were free. Very disappointed and upset we spent so much money on a dirty uncomfortable room.
4.8 OK
Pros: Convenient location and comfortable bed.
Cons: Place lacked basic cleaning. Dust on fans, walls not wiped down, etc. They need to remodel too. Part of my bathroom mirror frame had melted, and there was stains and cigarette burns all over the sheet and comforter set. Plus, when you walk into your room, your immediately reminded of your grandmother's damp basement.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
Our Heatmaps tool will help you find the perfect place to stay in Gatlinburg by showing you how close hotel options are to major activities
Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
