SureStay Plus Hotel by Best Western Gatlinburg
7.9
Good to know
| Value for money | 7.8 |
|---|---|
| Distance to city centre | 1.4 km |
| Location rating | 8.6 |
| Nearest airport | Knoxville McGhee Tyson |
| Distance to airport | 43.5 km |
Rooms
King rooms
$70+
Queen rooms
$60+
Standard rooms
$71+
Reviews
Pros
| "Room was very large and clean." | (in 184 reviews) |
|---|---|
| "Staff was friendly & helpful." | (in 175 reviews) |
| "It has a great view." | (in 46 reviews) |
Cons
| "Nothing tub had bugs in it." | (in 13 reviews) |
|---|---|
| "old and dated" | (in 5 reviews) |
| "Lady at front desk was rude" | (in 9 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| bed was comfortable | in 42 reviews |
|---|---|
| desk clerk | in 45 reviews |
| desperate need | in 4 reviews |
| downtown gatlinburg | in 47 reviews |
| easy to walk | in 51 reviews |
| good breakfast | in 205 reviews |
| great view | in 57 reviews |
| location was great | in 231 reviews |
| main strip | in 12 reviews |
| old and dated | in 11 reviews |
| room was clean | in 342 reviews |
| shared balcony | in 33 reviews |
| spa tub | in 31 reviews |
| staff was friendly | in 240 reviews |
| view of the river | in 116 reviews |
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MediocreOct 20193.0
Bed was comfortable.bathroom.
Bathroom was old and some fixtures falling off wall. Windows so dirty you could not see out of them.Television screen smeared.Sink dirty looking due to age.Garbage in outside can overflowing not emptied for 3days that we were there.This place needs a lot of work to bring up to date to other Best Westerns we have stayed.
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ExcellentOct 201910.0
Great value, good location, great staff. Very comfortable. We spent four nights and extremely pleased. Would definitely stay there again next year.
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ExcellentOct 20199.6
Clean.. Great price... Plenty parking
Bathroom could use a little up dating!
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ExcellentOct 20199.6
The cleanliness, the staff, and the food.
The location wasn't ideal for our trip.
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ExcellentOct 201910.0
Not much to say but excellent. We are close to main street. Everything is close to walk to . Never cranked our vehicle.
About
Overview
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
bestwestern.com
Features
7.9 Good
based on 743 reviews
Cleanliness
Comfort
Staff
Value for money
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Photos
All photos (23)
Balcony (1)
Bedroom (5)
Buffet (2)
Building (4)
Reviews about SureStay Plus Hotel by Best Western Gatlinburg
Location
Most popular landmarks
- Ober Gatlinburg 329 m
- Ripley's Haunted Adventure 0.5 km
- Amazing Mirror Maze 0.5 km
- Gatlinburg Convention Center 0.6 km
- Star Cars Museum 0.6 km
- Gatlinburg Space Needle and Family Fun Center 0.7 km
Getting Around
| Knoxville McGhee Tyson | 43.5 km |
|---|---|
| Asheville Regional | 94 km |
| Toccoa, Georgia | 126.7 km |
| Clemson | 129.2 km |