SureStay Plus by Best Western Gatlinburg

3 stars
7.8
Good
based on 2407 reviews
2,407 reviews
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
218 Ski Mountain Road, Gatlinburg, TN
+1 865 325 1516
Fri 10/7
-
Sat 11/7
2 guests, 1 room
Deals from
$77
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 1 king bed
$77
King room, 1 king bed
$90
Queen room, 2 queen beds
$94
27 more SureStay Plus by Best Western Gatlinburg deals
27 more SureStay Plus by Best Western Gatlinburg deals
Bedroom
Bedroom
Building
Bedroom
Bedroom
Building
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Living room
Bathroom
Bedroom
Pool
Bathroom
Front desk
Building
Bathroom
Living room
Bathroom
Front desk
Buffet
Business centre
Restaurant
Bathroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

7.8
Good
2407 reviews

Latest deals for SureStay Plus by Best Western Gatlinburg

Fri 10/7
-
Sat 11/7
Standard Room, 1 king bed
$77
nightly with fees
Double room, 1 king bed
$120
nightly with fees
Queen room, 2 queen beds
$146
nightly with fees
King room, 1 king bed
$90
nightly with fees
Queen room, 2 queen beds
$99
nightly with fees
Queen room, 2 queen beds
$94
nightly with fees
King room, bed type unknown
$613
nightly with fees
Queen room, 2 queen beds
$98
nightly with fees
King room, bed type unknown
$105
nightly with fees
Double room, 2 double beds
$100
nightly with fees
Queen room, 2 queen beds
$105
nightly with fees
King room, 1 sofa bed
$116
nightly with fees
Standard Room, 2 queen beds
$105
nightly with fees
Queen room, 2 queen beds
$219
nightly with fees
King room, 1 king bed
$239
nightly with fees
Standard Room, 2 queen beds
$110
nightly with fees
Queen room, 2 queen beds
$266
nightly with fees
King room, 1 king bed
$386
nightly with fees
King room, 1 king bed
$114
nightly with fees
Queen room, 2 queen beds
$194
nightly with fees
Standard Room, bed type unknown
$151
nightly with fees
Standard Room, 1 king bed
$157
nightly with fees
Queen room, 2 queen beds
$165
nightly with fees
King room, bed type unknown
$224
nightly with fees
Queen room, 2 queen beds
$188
nightly with fees
King room, 1 king bed
$220
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay Plus by Best Western Gatlinburg

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Designated smoking area

Dining

  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Microwave

General

  • River view
  • Family rooms
  • Telephone
  • Interconnected room(s) available

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • 24-hour front desk

Health and safety

  • CCTV outside property
  • First-aid kit
  • CCTV in common areas

Parking and transportation

  • Free parking
  • Private parking

Outdoor

  • Balcony
  • Beach chairs

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Wardrobe or closet
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Pool

  • Outdoor pool

Reviews of SureStay Plus by Best Western Gatlinburg

7.8
Good
2407 verified ratings
Wonderful
989
Very good
403
Good
359
Okay
153
Fair
182
Mediocre
90
Poor
237

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's location, noting its proximity to downtown, scenic views, and easy access to attractions. Many reviews highlighted spacious rooms and friendly staff as positives. Cleanliness received mixed feedback, with several guests mentioning clean rooms while others noted issues such as musty smells, dirty linens, and maintenance problems. Service was generally appreciated, especially when staff were helpful, though some guests experienced delays or lack of response. Bed comfort and breakfast offerings were also mentioned, with opinions varying from positive to negative. Overall, the location and room size stood out as the main highlights.
AI-generated from customer reviews
Location10 out of 10
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
Bed Comfort4 out of 10
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All reviews

6.0
Okay
Anonymous, Dec 2021
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Sugarland Cellars Winery188 m
  • Ober Gatlinburg316 m
  • Gatlinburg Convention Center0.6 km
  • Ole Smoky Distillery0.6 km
  • Gatlinburg Space Needle and Family Fun Center0.6 km
  • Gatlinburg Sky Lift0.7 km
  • First Methodist Church0.8 km
  • World of Illusions0.9 km
  • Treasure Quest Miniature Golf1 km
  • Guinness World Records Museum1.1 km
  • Ripley's Aquarium of the Smokies1.3 km
  • Wild Bear Falls Water Park2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at SureStay Plus by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay Plus by Best Western Gatlinburg

  • Where is SureStay Plus by Best Western Gatlinburg located?

    SureStay Plus by Best Western Gatlinburg is located at 218 Ski Mountain Road, 1.4 km from the centre of Gatlinburg. Sugarland Cellars Winery is the closest landmark to SureStay Plus by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus by Best Western Gatlinburg?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus by Best Western Gatlinburg.

  • Does SureStay Plus by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus by Best Western Gatlinburg from the airport?

    SureStay Plus by Best Western Gatlinburg is 43.5 km from Knoxville McGhee Tyson. SureStay Plus by Best Western Gatlinburg is 94 km from Asheville Regional.

  • Does SureStay Plus by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus by Best Western Gatlinburg has a pool on-site.

  • How does KAYAK find such great SureStay Plus by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus by Best Western Gatlinburg.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
32% cheaper
Ski Mountain Lodge
8 Excellent (210 reviews)0.06 kmWi-Fi, Coffee machine, Free parking$83+
3-star hotel
Bearskin Lodge on the River8.9 Excellent (1,239 reviews)0.11 kmOutdoor pool, Fitness centre, Free Wi-Fi$299+
2-star hotel
7% cheaperMotel 6 Gatlinburg Smoky Mountains6.8 Good (2,131 reviews)0.15 kmOutdoor pool, Room service, Free Wi-Fi$113+
2-star hotel
25% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.3 Good (3,744 reviews)0.21 kmIndoor pool, Free Wi-Fi, Tea/coffee maker$92+

Cheapest

See cheapest stays in Gatlinburg
3-star hotel
32% cheaper
Ski Mountain Lodge
8 Excellent (210 reviews)0.06 kmWi-Fi, Coffee machine, Free parking$83+
2-star hotel
25% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway6.3 Good (3,744 reviews)0.21 kmIndoor pool, Free Wi-Fi, Tea/coffee maker$92+
2-star hotel
7% cheaperMotel 6 Gatlinburg Smoky Mountains6.8 Good (2,131 reviews)0.15 kmOutdoor pool, Room service, Free Wi-Fi$113+
2-star hotel
Econo Lodge Inn & Suites on the River8.3 Excellent (1,619 reviews)0.22 kmAdults only, Free Wi-Fi, Coffee machine$143+

Most recommended

See most recommended stays in Gatlinburg
3-star hotel
Old Creek Lodge9.3 Excellent (869 reviews)0.32 kmOutdoor pool, Free Wi-Fi, Coffee machine$313+
4-star hotel
The Timber at Holly Branch
9.1 Excellent (18 reviews)0.23 kmRestaurant, Bar/Lounge, Free Wi-Fi$294+
3-star hotel
Bearskin Lodge on the River8.9 Excellent (1,239 reviews)0.11 kmOutdoor pool, Fitness centre, Free Wi-Fi$299+
3-star hotel
Hilton Garden Inn Gatlinburg8.9 Excellent (830 reviews)0.41 kmOutdoor pool, Indoor pool, Fitness centre$268+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
1.4 km
Knoxville McGhee Tyson
43.5 km

Everything you need to know for your stay in Gatlinburg

Complete your trip to Gatlinburg

Flights to Gatlinburg
Hotels in Gatlinburg