Good to know
|Value for money||7.8|
|Distance to city centre||1.4 km|
|Nearest airport||Knoxville McGhee Tyson|
|Distance to airport||43.5 km|
|"Room was very large and clean."||(in 184 reviews)|
|"Staff was friendly & helpful."||(in 175 reviews)|
|"It has a great view."||(in 46 reviews)|
|"Nothing tub had bugs in it."||(in 13 reviews)|
|"old and dated"||(in 5 reviews)|
|"Lady at front desk was rude"||(in 9 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 42 reviews|
|desk clerk||in 45 reviews|
|desperate need||in 4 reviews|
|downtown gatlinburg||in 47 reviews|
|easy to walk||in 51 reviews|
|good breakfast||in 205 reviews|
|great view||in 57 reviews|
|location was great||in 231 reviews|
|main strip||in 12 reviews|
|old and dated||in 11 reviews|
|room was clean||in 342 reviews|
|shared balcony||in 33 reviews|
|spa tub||in 31 reviews|
|staff was friendly||in 240 reviews|
|view of the river||in 116 reviews|
Bed was comfortable.bathroom.
Bathroom was old and some fixtures falling off wall. Windows so dirty you could not see out of them.Television screen smeared.Sink dirty looking due to age.Garbage in outside can overflowing not emptied for 3days that we were there.This place needs a lot of work to bring up to date to other Best Westerns we have stayed.
Great value, good location, great staff. Very comfortable. We spent four nights and extremely pleased. Would definitely stay there again next year.
Clean.. Great price... Plenty parking
Bathroom could use a little up dating!
The cleanliness, the staff, and the food.
The location wasn't ideal for our trip.
Not much to say but excellent. We are close to main street. Everything is close to walk to . Never cranked our vehicle.
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
based on 743 reviews
Value for money
Policies vary by room type and provider.
Reviews about SureStay Plus Hotel by Best Western Gatlinburg
Most popular landmarks
- Ober Gatlinburg 329 m
- Ripley's Haunted Adventure 0.5 km
- Amazing Mirror Maze 0.5 km
- Gatlinburg Convention Center 0.6 km
- Star Cars Museum 0.6 km
- Gatlinburg Space Needle and Family Fun Center 0.7 km
|Knoxville McGhee Tyson||43.5 km|
|Asheville Regional||94 km|
|Toccoa, Georgia||126.7 km|