SureStay Plus Hotel by Best Western Gatlinburg
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
+1 865 325 1516
Cheapest
rate per night
7.6
Good
based on 1,299 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Hotwire | $77 |
| Travelocity | $77 |
| Hotels.com | $84 |
Good to know
Value for money |
7.9 |
|---|---|
Distance to city centre |
1.4 km |
Location rating |
8.6 |
Nearest airport |
Knoxville McGhee Tyson |
Distance to airport |
43.5 km |
Rooms
King rooms
$85+
Bed type
Provider
Total stay + taxes & fees
Unknown
$85
Unknown
$86
King bed
$117
King bed
$167
King bed
$204
Standard rooms
$77+
Bed type
Provider
Total stay + taxes & fees
Queen bed
$77
King bed
$77
King bed
$84
Queen bed
$88
Queen bed
$105
Queen bed
$116
Queen rooms
$85+
Bed type
Provider
Total stay + taxes & fees
Queen bed
$85
Queen bed
$93
Queen bed
$94
Queen bed
$107
Queen bed
$133
Queen bed
$141
Queen bed
$161
Queen bed
$311
Reviews
Pros
| "Staff was very friendly and helpful!" | (in 143 reviews) |
|---|---|
| "Breakfast good, will definitely stay again!" | (in 106 reviews) |
| "Great value, good location, great staff." | (in 135 reviews) |
Cons
| "Ants in bed dirty windows." | (in 9 reviews) |
|---|---|
| "Breakfast was bad and the desk clerk was rude and trashy looking!" | (in 12 reviews) |
| "Location was close to the main street in Gatlinburg." | (in 4 reviews) |
Traveller rating
447
292
150
73
26
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJan 20189.1
I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
-
ExcellentFeb 201610.0
Great location for shops or mountains
-
ExcellentFeb 201610.0
Great price and clean
Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Nothing
-
ExcellentJan 20169.7
Great Affordable Place to Stay in Gatlinburg
Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
-
GoodAug 20158.0
The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
The barking dog next door.
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About
Overview
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each room has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
bestwestern.com
Features
7.6 Good
based on 1,299 reviews
7.6
Cleanliness
7.8
Comfort
8.5
Facilities
8.6
Location
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Free Wi-Fi
Radio
Business centre
Wake-up service
Non-smoking rooms available
Internet
River view
Daily housekeeping
Disabled access
Fax/photocopying
Family rooms
Linens
Towels
Lift
Laundry facilities
Flat-screen TV
Hiking
Free toiletries
Shampoo
Smoke alarms
Heating
Shower
Accessible by lift
Physical distancing in dining areas
Fishing
Adapted bath
Physical distancing rules
First-aid kit
Outdoor pool
Socket near the bed
Sofa
Alarm clock
Key card access
Sofa bed
Balcony
Hand sanitiser in guest accommodation and key areas
Express check out
Body soap
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Toilet with grab rails
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Free parking
Upper floors accessible by lift
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
24-hour front desk
Designated smoking area
FAQs when booking at SureStay Plus Hotel by Best Western Gatlinburg
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Does SureStay Plus Hotel by Best Western Gatlinburg offer free Wi-Fi?
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Does SureStay Plus Hotel by Best Western Gatlinburg offer free airport shuttle service?
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Photos
All photos
01 of 35
Reviews about SureStay Plus Hotel by Best Western Gatlinburg
“Everything!!!It was nice and quiet and peaceful. Just the way we like it!!! Rooms seem to be insulated well. Our room was so much bigger than we thought. Felt like a small apartment lol. Will definitely be coming back. Loved the sound of the river at the back balcony. Beautiful. Right in walking distance from the strip. You can literally see it from hotel lobby.”
“I didnt try breakfast at the hotel but the coffee was okay. The rooms are nice and clean. Have plenty of space. The elevator is a little rackety but no one got stuck ”
“The rooms were huge! Balconies overlooking the creek, clean,, and comfortable. Free breakfast has more to offer than some other hotels right now (given the Covid situation). There was an issue with another guest in the hotel while we were there and the staff handled it very professionally.”
“Spacious rooms, showers, amenities in the room”
“I absolutely loved the view from the balcony and the location and accessibility was perfect. I will stay here again in the future. I would recommend this location to my family and friends without hesitation.”
Location
Most popular landmarks
- Ober Gatlinburg 329 m
- Ripley's Haunted Adventure 0.5 km
- Amazing Mirror Maze 0.5 km
- Gatlinburg Convention Center 0.6 km
- Star Cars Museum 0.6 km
- Gatlinburg Space Needle and Family Fun Center 0.7 km
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