SureStay Plus by Best Western Gatlinburg

3 stars
218 Ski Mountain Road, Gatlinburg, TN 37738-3125, United States
Gatlinburg, TN
7.8
Good
based on 2293 reviews
2,293 reviews
Wed 12/11
-
Thu 13/11
1 room, 2 guests
Deals from
$68
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$68
Queen room
$83
King room
$84
36 more SureStay Plus by Best Western Gatlinburg deals
36 more SureStay Plus by Best Western Gatlinburg deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Featuring an outdoor pool, SureStay Plus Hotel by Best Western Gatlinburg is situated in Gatlinburg and is a brief stroll from Great Smoky Mountains. Some of the popular facilities on offer at this 3-star hotel include complimentary on-site parking and wireless internet.

SureStay Plus Hotel by Best Western Gatlinburg has recently undergone refurbishment and offers a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature. It is pet-friendly and provides disabled parking for guests with a car.

The hotel provides spacious rooms equipped with a microwave, a flat-screen TV and a refrigerator. They each provide an alarm clock, a sofa bed and a private balcony.

For those who enjoy exploring local eateries, there is a wide variety within walking distance. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also within walking distance.

7.8
Good rating
Based on 2,293 verified guest reviews

Latest deals for SureStay Plus by Best Western Gatlinburg

Wed 12/11
Thu 13/11
Standard Room
2 queen beds
$68
nightly with VAT
bed type unknown
$98
nightly with VAT
1 king bed
$117
nightly with VAT
King room
1 king bed
$84
nightly with VAT
bed type unknown
$117
nightly with VAT
1 king bed
$123
nightly with VAT
Queen room
2 queen beds
$83
nightly with VAT
2 queen beds
$132
nightly with VAT
2 queen beds
$144
nightly with VAT
Double room
2 queen beds
$92
nightly with VAT
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Cookie settings

Amenities at SureStay Plus by Best Western Gatlinburg

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Wake-up service
  • Key card access
  • Express check-out
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Dining

  • Microwave
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Outdoor

  • Balcony

Pool

  • Outdoor pool

Reviews of SureStay Plus by Best Western Gatlinburg

7.8
Good
2293 verified ratings
Wonderful
937
Very good
380
Good
350
Okay
148
Fair
178
Mediocre
85
Poor
215

Summary of reviews

Guests say
Guests appreciated the great location and spacious rooms, but many expressed concerns about cleanliness, with reports of dirty rooms and bathrooms. Some guests also noted issues with parking and maintenance.
AI-generated from customer reviews
Location9 out of 10
Room Size8 out of 10
Cleanliness1.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

6.0
Okay
Anonymous, Dec 2021
Good location. We had a room that was the only room that shared a balcony and the guest that shared the room was smokers.
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
10
Wonderful
Anonymous, Feb 2016
Pros (+) Great location for shops or mountains
10
Wonderful
Anonymous, Feb 2016
Pros (+) Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons (-) Nothing
9.7
Wonderful
Gokhan, Jan 2016
Pros (+) Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons (-) The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.

Location

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

What's nearby

  • Sugarland Cellars Winery188 m
  • Ober Gatlinburg316 m
  • Gatlinburg Convention Center0.6 km
  • Ole Smoky Distillery0.6 km
  • Gatlinburg Space Needle and Family Fun Center0.6 km
  • Gatlinburg Sky Lift0.7 km
  • First Methodist Church0.8 km
  • World of Illusions0.9 km
  • Treasure Quest Miniature Golf1 km
  • Guinness World Records Museum1.1 km
  • Ripley's Aquarium of the Smokies1.3 km
  • Wild Bear Falls Water Park2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at SureStay Plus by Best Western Gatlinburg

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay Plus by Best Western Gatlinburg

  • How long should you stay at SureStay Plus by Best Western Gatlinburg? KAYAK users usually book their rooms here for 9 days.

FAQs when booking at SureStay Plus by Best Western Gatlinburg

  • Where is SureStay Plus by Best Western Gatlinburg located?

    SureStay Plus by Best Western Gatlinburg is located at 218 Ski Mountain Road, 1.4 km from the centre of Gatlinburg. Sugarland Cellars Winery is the closest landmark to SureStay Plus by Best Western Gatlinburg.

  • When is check-in time and check-out time at SureStay Plus by Best Western Gatlinburg?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus by Best Western Gatlinburg.

  • Does SureStay Plus by Best Western Gatlinburg offer free Wi-Fi?

    Yes, SureStay Plus by Best Western Gatlinburg offers free Wi-Fi.

  • Does SureStay Plus by Best Western Gatlinburg offer free parking?

    Yes, SureStay Plus by Best Western Gatlinburg offers free parking.

  • How far is SureStay Plus by Best Western Gatlinburg from the airport?

    SureStay Plus by Best Western Gatlinburg is 43.5 km from Knoxville McGhee Tyson. SureStay Plus by Best Western Gatlinburg is 94 km from Asheville Regional.

  • Does SureStay Plus by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus by Best Western Gatlinburg has a pool on-site.

  • How does KAYAK find such great SureStay Plus by Best Western Gatlinburg hotel deals?

    KAYAK scours the web for all room deals available at SureStay Plus by Best Western Gatlinburg in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay Plus by Best Western Gatlinburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay Plus by Best Western Gatlinburg.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
12% cheaper
Ski Mountain Lodge
7.4 Good (189 reviews)0.06 kmWi-Fi, Coffee machine, Free parking$108+
3-star hotel
Bearskin Lodge on the River8.7 Excellent (1,224 reviews)0.11 kmOutdoor pool, Fitness centre, Free Wi-Fi$265+
2-star hotel
20% cheaperMotel 6 Gatlinburg Smoky Mountains6.9 Good (2,052 reviews)0.13 kmOutdoor pool, Room service, Free Wi-Fi$98+
2-star hotel
13% cheaperEcono Lodge Inn & Suites on the River8.2 Excellent (1,462 reviews)0.22 kmAdults only, Free Wi-Fi, Coffee machine$106+

Cheapest

See cheapest stays in Gatlinburg
2-star hotel
33% cheaperDays Inn & Suites by Wyndham Downtown Gatlinburg Parkway5.8 Okay (3,138 reviews)0.23 kmIndoor pool, Coffee machine$82+
2-star hotel
20% cheaperMotel 6 Gatlinburg Smoky Mountains6.9 Good (2,052 reviews)0.13 kmOutdoor pool, Room service, Free Wi-Fi$98+
2-star hotel
13% cheaperEcono Lodge Inn & Suites on the River8.2 Excellent (1,462 reviews)0.22 kmAdults only, Free Wi-Fi, Coffee machine$106+
2-star hotel
12% cheaper
Ski Mountain Lodge
7.4 Good (189 reviews)0.06 kmWi-Fi, Coffee machine, Free parking$108+

Most recommended

See most recommended stays in Gatlinburg
3-star hotel
The Timber at Holly Branch
10 Excellent (5 reviews)0.23 kmRestaurant, Bar/Lounge, Free Wi-Fi$300+
3-star hotel
Old Creek Lodge9.1 Excellent (840 reviews)0.32 kmOutdoor pool, Free Wi-Fi, Coffee machine$267+
3-star hotel
Hilton Garden Inn Gatlinburg8.8 Excellent (794 reviews)0.41 kmIndoor pool, Fitness centre, Restaurant$209+
3-star hotel
Bearskin Lodge on the River8.7 Excellent (1,224 reviews)0.11 kmOutdoor pool, Fitness centre, Free Wi-Fi$265+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
1.4 km
Knoxville McGhee Tyson
43.5 km

Everything you need to know for your stay in Gatlinburg

Complete your trip to Gatlinburg

Flights to Gatlinburg
Hotels in Gatlinburg

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.