Best Gatlinburg hotels near Amazing Mirror Maze
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 6,396 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Great location for walking around Gatlinburg. Great pool. Will be back
Excellent
10.0
Pros: I loved everything about this property! From the moment we arrived, we were blown away by everything. The staff was exceptional, the atmosphere was wonderful and the entire property was clean and refreshing! Margaritaville became my new favorite place to stay because of this visit!
Excellent
9.6
Pros: The room
Excellent
10.0
Pros: Atmosphere
Excellent
9.6
Pros: The service was excellent and we really liked the decor. The room was clean and spacious, very comfortable.
Excellent
9.2
Pros: This was a great place to stay, I will definitely be back!
Excellent
10.0
Pros: Staff, pool , clean and atmosphere
Excellent
10.0
Pros: The place was very clean and smelled great! Everything was in walking distance and if you wanted to go further, you could take a trolley for about $2 a day. The heated pool was awesome, the food was great and the showers in the room were sweet!
Excellent
10.0
Pros: Everything about this resort is exceptional. The resort is lovely, the parrots such funny, and the staff are the best. New favorite place to stay!
Excellent
10.0
Pros: Clean, friendly and relaxing
Details
Reviews
Overall 9.4 Excellent
Based on 6,396 reviews
Vibe
9.4
WiFi
9.4
Location
8.9
Amenities
8.8
Service
8.7
Room
8.6
Wellness
8.4
Comfort
8.1
Pool
8.0
Cleanliness
7.9
Breakfast
6.1
Value
5.1
Vibe
9.5
Amenities
9.1
Service
9.1
Room
8.9
Location
8.8
Pool
8.5
Wellness
8.4
Comfort
8.3
Breakfast
5.3
Value
4.9
Location
9.2
Vibe
9.1
Amenities
8.9
Room
8.8
Service
8.4
Value
5.2
9.6 Excellent
Pros: Great location for walking around Gatlinburg. Great pool. Will be back
Cons: Price is a little high for rooms. Will come again.
10.0 Excellent
Pros: I loved everything about this property! From the moment we arrived, we were blown away by everything. The staff was exceptional, the atmosphere was wonderful and the entire property was clean and refreshing! Margaritaville became my new favorite place to stay because of this visit!
Cons: Everything was exceptional!
9.6 Excellent
Pros: The room
Cons: Not enough lounge chairs at pool
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
9.6 Excellent
Pros: The service was excellent and we really liked the decor. The room was clean and spacious, very comfortable.
Cons: We liked everything about the hotel and the location was perfect
9.2 Excellent
Pros: This was a great place to stay, I will definitely be back!
Cons: The bed was a little uncomfortable for me, but that would be a preference.
10.0 Excellent
Pros: Staff, pool , clean and atmosphere
Cons:
10.0 Excellent
Pros: The place was very clean and smelled great! Everything was in walking distance and if you wanted to go further, you could take a trolley for about $2 a day. The heated pool was awesome, the food was great and the showers in the room were sweet!
Cons: Drink prices.
10.0 Excellent
Pros: Everything about this resort is exceptional. The resort is lovely, the parrots such funny, and the staff are the best. New favorite place to stay!
Cons: Nothing
10.0 Excellent
Pros: Clean, friendly and relaxing
Cons:
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.1 Excellent
Based on 910 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: Location
Good
7.5
Pros: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.
Excellent
10.0
Pros: Everything
Good
6.7
Pros: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.
Excellent
10.0
Pros: It was more than i expected...just seconds away from downtown
Excellent
10.0
Pros: Rooms were very clean and well furnished.
Excellent
9.6
Pros: The place was very clean. Beds were extremely comfortable. Love the walk in shower.
Good
7.1
Pros: Didn’t eat there
Okay
5.0
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Excellent
8.8
Pros: Proximity to downtown. Nice decor.
Good
6.0
Pros: Nice Hotel
Details
Reviews
Overall 9.1 Excellent
Based on 910 reviews
Vibe
9.7
WiFi
9.5
Location
9.3
Amenities
9.0
Service
9.0
Room
8.3
Breakfast
4.5
Location
9.1
Service
8.6
Room
7.8
Cleanliness
7.8
Wellness
5.6
Service
9.0
Room
7.4
7.9 Good
Pros: Location
Cons: First room had a terrible smell. They moved us to another room and all was well.
7.5 Good
Pros: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.
Cons: With the exception of the housekeeping staff, the customer service was not as good as we have experienced at other hotels.
10.0 Excellent
Pros: Everything
Cons: Nothing
6.7 Good
Pros: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.
Cons: The pillows were to soft it was like you didnt even have a pillow to lay on stacked 3 together and still no good. My husband is 5'11 and his feet hung off the bed that is why i booked a king we have a king bed at home and this king is alot smaller than our king bed.
10.0 Excellent
Pros: It was more than i expected...just seconds away from downtown
Cons: N/a
10.0 Excellent
Pros: Rooms were very clean and well furnished.
Cons:
9.6 Excellent
Pros: The place was very clean. Beds were extremely comfortable. Love the walk in shower.
Cons: That the pool was cold and the hot tub was out of order.
7.1 Good
Pros: Didn’t eat there
Cons: I booked a room for a king bed and was given a room with two queen beds totally not what I booked or wanted and was told this room or nothing
5.0 Okay
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Cons:
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
8.8 Excellent
Pros: Proximity to downtown. Nice decor.
Cons: Rooms need safes. Bedding was old and pillows were uncomfortable.
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 574 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Great location and convince to most atrractions
Excellent
10.0
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Excellent
10.0
Pros: The room was tight
Excellent
10.0
Excellent
10.0
Pros: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!
Excellent
9.6
Pros: How friendly everyone was and how nice the room was
Good
7.5
Pros: Very clean and great location
Excellent
9.6
Pros: Good location. Friendly staff.
Excellent
9.6
Pros: Very nice sitting chair in the room. Nice finishings.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
8.3
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 574 reviews
Food
9.6
Location
9.6
Service
9.3
Cleanliness
9.1
Amenities
8.9
Room
8.5
Vibe
8.3
Bar
8.1
Breakfast
6.8
Location
9.6
Service
8.8
10.0 Excellent
Pros: Great location and convince to most atrractions
Cons: Nothing
10.0 Excellent
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Cons: I cant think of anything at this time.
10.0 Excellent
Pros: The room was tight
Cons: All was good
10.0 Excellent
Pros:
Cons: Breakfast was wonderful. Staff very friendly and helpful. The room was clean and comfortable .
10.0 Excellent
Pros: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!
Cons:
9.6 Excellent
Pros: How friendly everyone was and how nice the room was
Cons:
7.5 Good
Pros: Very clean and great location
Cons: The room was small for the family. Very tight . The bathroom door had to be propped with the garbage can to keep from closing. No big deal except for those who have a toddler and trying to get ready while watching their kid. A
9.6 Excellent
Pros: Good location. Friendly staff.
Cons:
9.6 Excellent
Pros: Very nice sitting chair in the room. Nice finishings.
Cons: Would have like the room cooler when we check in that evening. Refrigerator wasn't turn to cold when we came in.
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
8.3 Excellent
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Cons: Received two phone calls regarding a staff error on booking the room to another guest. They worked it out but the calls and n addition to two texts seemed unnecessary. Also, A friendly suggestion: consider removing floor buzzers from the elevator. They aren’t necessary and the tones are annoying. During my stay, I heard two other guests comment about them. Otherwise, great hotel!
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 527 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.7
Pros: The room was clean and the staff friendly.
Excellent
10.0
Pros: Room was awesome, staff was friendly, love the firm pillows!
Excellent
10.0
Pros: There was nothing that I did not like during my stay. Everything was top notch !
Excellent
10.0
Pros: The whole time of my stay
Excellent
9.2
Pros: Breakfast exceeded my expectations. Will be staying at this location in the future based in large part on the quality/selection of the breakfast's I had during my stay.
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: Was close enough to the strip to walk around and not have to worry about finding place to park. Staff very friendly. Very clean.
Excellent
10.0
Pros: The indoor waterpark was a HUGE hit with our kids. The location was perfect, it was just off the main street and in the middle of the area which made our walks to the attractions easy. The overall stay was amazing and we would definitely stay here again when in Gatlinburg, TN.
Excellent
8.3
Good
7.9
Pros: The pool was great for kids
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 527 reviews
Location
9.7
Vibe
9.6
Breakfast
9.0
Service
8.9
Amenities
8.5
Pool
8.2
Cleanliness
8.1
Room
8.0
Comfort
7.4
Value
5.7
Location
9.7
Breakfast
9.0
Service
8.9
Amenities
8.8
Cleanliness
8.5
Pool
8.1
Room
8.1
Comfort
7.5
Food
7.3
Location
9.8
Breakfast
8.8
Cleanliness
7.3
Comfort
7.3
Room
7.1
6.7 Good
Pros: The room was clean and the staff friendly.
Cons: More attention from the staff cleaning the rooms.
10.0 Excellent
Pros: Room was awesome, staff was friendly, love the firm pillows!
Cons: I wish they would have bacon everyday
10.0 Excellent
Pros: There was nothing that I did not like during my stay. Everything was top notch !
Cons: Maybe a little more parking.
10.0 Excellent
Pros: The whole time of my stay
Cons: To short of stay
9.2 Excellent
Pros: Breakfast exceeded my expectations. Will be staying at this location in the future based in large part on the quality/selection of the breakfast's I had during my stay.
Cons:
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: Was close enough to the strip to walk around and not have to worry about finding place to park. Staff very friendly. Very clean.
Cons:
10.0 Excellent
Pros: The indoor waterpark was a HUGE hit with our kids. The location was perfect, it was just off the main street and in the middle of the area which made our walks to the attractions easy. The overall stay was amazing and we would definitely stay here again when in Gatlinburg, TN.
Cons:
8.3 Excellent
Pros:
Cons: Housekeeping door kept slamming closed in the mornings. Our room was next to it.
7.9 Good
Pros: The pool was great for kids
Cons: Price but I'm super cheap
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.1 Excellent
Based on 403 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: Very clean and the outdoor patio area was great! Most of all the helpful lady (Anita?) that checked us in upon arrival was the absolute best!!! Will visit again.
Excellent
9.2
Pros: Hotel was very nice, clean and room was nice. Breakfast was good.
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: Very clean and the layout it good. Easy to access pool without having to walk through lobby, straight to floor 1. The outdoor Jacuzzi and firepit are nice as well next to the stream.
Good
7.1
Pros: The location of the hotel was perfect for the hikes we wanted to take. It was quiet with ample parking.
Excellent
10.0
Pros: Loved the hotel over all. The breakfast was different each day and loved how they had cookies each evening. Everyone was extremely nice. The view from our balcony was great.
Good
7.5
Pros: Yes
Excellent
10.0
Pros: Did not eat there beds was good
Excellent
9.6
Pros: Fantastic king size room with balcony. Large bathrooms. Beautiful outdoor hot tub and fire pit.
Good
7.1
Pros: Breakfast was great. Beds were comfortable. Staff was very friendly.
Excellent
10.0
Pros: The room & bathroom was exceptionally clean. The bed was very comfortable which attributed to a good rest. The floor the room is on was quiet. The breakfast is delicious. The staff were very polite & helpful. The location is perfect to downtown Gatlinburg.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.1 Excellent
Based on 403 reviews
Wellness
10.0
Cleanliness
9.5
Location
8.7
Vibe
8.6
Amenities
8.6
Service
8.6
Room
8.1
Breakfast
8.0
Comfort
7.0
Value
3.5
Cleanliness
9.6
Service
8.4
Room
8.0
Breakfast
7.9
Amenities
8.8
Service
8.6
Location
8.5
Breakfast
7.9
Room
7.8
9.2 Excellent
Pros: Very clean and the outdoor patio area was great! Most of all the helpful lady (Anita?) that checked us in upon arrival was the absolute best!!! Will visit again.
Cons: Too far from town.
9.2 Excellent
Pros: Hotel was very nice, clean and room was nice. Breakfast was good.
Cons: The housekeeping forgot to freshen up our room the first day no new towels , coffee supplies or trash collected. The second day they didnt clean our room until after 4 pm. Then they forgot to leave us coffee and supplies. When we went to get it from front desk they were out of creamer Water vending machine was broke and they ran out at the store in lobby.
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: Very clean and the layout it good. Easy to access pool without having to walk through lobby, straight to floor 1. The outdoor Jacuzzi and firepit are nice as well next to the stream.
Cons: The beds were too soft and a memory foam or harder mattress would make it more comfortable for us.
7.1 Good
Pros: The location of the hotel was perfect for the hikes we wanted to take. It was quiet with ample parking.
Cons: The eggs were mush, breakfast left a lot to be desired. Towels, and wash clothes were not replaced after the room cleaned.
10.0 Excellent
Pros: Loved the hotel over all. The breakfast was different each day and loved how they had cookies each evening. Everyone was extremely nice. The view from our balcony was great.
Cons: Nothing I didn’t like.
7.5 Good
Pros: Yes
Cons: Not having a balcony to sit on
10.0 Excellent
Pros: Did not eat there beds was good
Cons: Everything was good
9.6 Excellent
Pros: Fantastic king size room with balcony. Large bathrooms. Beautiful outdoor hot tub and fire pit.
Cons:
7.1 Good
Pros: Breakfast was great. Beds were comfortable. Staff was very friendly.
Cons: Our room was very humid. Belongings were damp and room had a musty smell. They charged more at checkout than my reservation amount.
10.0 Excellent
Pros: The room & bathroom was exceptionally clean. The bed was very comfortable which attributed to a good rest. The floor the room is on was quiet. The breakfast is delicious. The staff were very polite & helpful. The location is perfect to downtown Gatlinburg.
Cons: Nothing
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 290 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: loved the look...very clean
Excellent
8.3
Pros: Location
Excellent
8.3
Pros: good variety to please anyone
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10.0
Pros: How friendly the staff was
Good
6.7
Pros: The pool ,convenience to the area ,parking
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The spacious shower!
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Good
6.7
Pros: Had a bit of everything and was good.
Good
7.9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 290 reviews
Service
9.9
Cleanliness
9.1
Location
9.1
Food
9.0
Breakfast
9.0
Room
8.4
Amenities
7.3
Service
9.9
Location
9.2
Room
7.2
10.0 Excellent
Pros: loved the look...very clean
Cons:
8.3 Excellent
Pros: Location
Cons: I had a room with no river view
8.3 Excellent
Pros: good variety to please anyone
Cons: when I booked the room I had a creek side room when we checked in and went to room it wasn't.going to argue.we stayed there numerous time it was a great stay close to everything
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10.0 Excellent
Pros: How friendly the staff was
Cons: Shower head could of been more updated
6.7 Good
Pros: The pool ,convenience to the area ,parking
Cons: No view, was put in a room when on balcony everyone was walking by so no privacy ,no smoking poles in parking lot where we had to smoke ,went to the pool and there was no towels,
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: The spacious shower!
Cons: Not enough parking for all of the guest. Wish there had been a sink outside the bathroom.
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
6.7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7.9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,610 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.0
Pros: The location
Excellent
10.0
Pros: Great deal for the money.Staff was friendly and quick to assist.
Excellent
10.0
Pros: Everything
Okay
4.6
Pros: Ease of booking.
Excellent
9.2
Pros: The room was huge much larger than expected and very clean we will definitely be back it is sometimes difficult to find a clean room at such a low price
Excellent
10.0
Good
7.5
Excellent
10.0
Pros: The room was clean, the beds were very comfortable. Breakfast was nice and the location is perfect. Staff was very friendly. We had a great stay.
Excellent
10.0
Pros: Great location, great pool and a nice breakfast.
Excellent
8.3
Pros: Excellent location, 2 blocks from main street in Gatlinburg. Very friendly staff. Clean. TV was a lonnnnnggg way from viewing area, but ok.
Excellent
9.2
Pros: Staff very friendly and helpful.
Excellent
8.0
Pros: Location and price
Details
Reviews
Overall 8.7 Excellent
Based on 1,610 reviews
Service
9.3
Value
9.2
Location
8.9
Cleanliness
7.9
Room
7.6
Vibe
7.4
Pool
7.3
WiFi
6.7
Breakfast
5.3
Service
9.4
Value
9.1
Location
9.0
Cleanliness
8.4
Room
8.0
Breakfast
5.4
Service
9.1
Location
9.1
Cleanliness
7.8
Pool
7.8
Room
7.3
Breakfast
5.2
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10.0 Excellent
Pros: Great deal for the money.Staff was friendly and quick to assist.
Cons:
10.0 Excellent
Pros: Everything
Cons: The staff was wonderful, helpful and kind, the location fantastic, the room large and comfortable, the pool wonderful
4.6 Okay
Pros: Ease of booking.
Cons: The beds were completely horrible. All three of us barely rested from tossing and turning all noght on such rock hard beds.
9.2 Excellent
Pros: The room was huge much larger than expected and very clean we will definitely be back it is sometimes difficult to find a clean room at such a low price
Cons: The gentleman working in the office could have been more welcoming and made conversation
10.0 Excellent
Pros:
Cons: We had an amazing time and everything was perfect
7.5 Good
Pros:
Cons: Our view from balcony was not pleasant.
10.0 Excellent
Pros: The room was clean, the beds were very comfortable. Breakfast was nice and the location is perfect. Staff was very friendly. We had a great stay.
Cons:
10.0 Excellent
Pros: Great location, great pool and a nice breakfast.
Cons: It was great and we loved everything
8.3 Excellent
Pros: Excellent location, 2 blocks from main street in Gatlinburg. Very friendly staff. Clean. TV was a lonnnnnggg way from viewing area, but ok.
Cons: Bathroom and vanity setup was odd but serviceable. Continental breakfast was fairly limited but coffee was decent.
9.2 Excellent
Pros: Staff very friendly and helpful.
Cons:
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,389 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Good
7.9
Good
7.5
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: Loved everything about it! Especially the location! Trolly comes right to the door so you can park your car and not have to worry about driving anywhere downtown once you arrive! Pool is very nice as well! Loved the breakfast buffet! (We didn’t try the dinner or lunch, but I’m sure they are great, too!) And the views are amazing!!
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
10.0
Pros: Everything! The staff was amazing, especially John form maintenance. Breakfast was delicious both mornings and Maria was a great waitress. The Firefly Lounge makes a good drink and it was so nice to hear the piano at night.
Good
7.5
Pros: Beds were comfortable. Food good. Clean. Staff was wonderful.
Excellent
10.0
Pros: Every room I’ve stayed in has had a great view. You will never be looking at the wall of another building.
Good
6.7
Pros: The view from the rooms or even the parking lot are breath taking. There is a restaurant and bar on site.
Excellent
10.0
Pros: Great views, very clean and all the staff was friendly and helpful
Details
Reviews
Overall 8.6 Excellent
Based on 3,389 reviews
Pool
8.3
Service
8.2
Room
7.9
Location
7.7
Comfort
7.1
Breakfast
6.3
Amenities
6.1
Vibe
6.0
Cleanliness
5.7
WiFi
1.5
Service
9.0
Pool
8.5
Room
7.8
Location
7.7
Breakfast
6.6
Amenities
5.8
Value
5.7
Cleanliness
5.4
Vibe
4.9
Room
8.7
Service
8.0
Location
7.8
Amenities
6.2
Breakfast
6.1
Vibe
5.5
Room
7.1
9.6 Excellent
Pros:
Cons: Balcony standing room only
7.9 Good
Pros:
Cons: Thought that you would be able to sit on the balcony Balcony not large enough for chairs and always a pubble of water from ac unit.
7.5 Good
Pros:
Cons: I had requested on three occasions to have an upper floor room. the hotel was not full by any means and was never told why this simple request could not be met.
10.0 Excellent
Pros: Everything
Cons: Well I brought my dog and we called and they said she could go with us to the pool but not get in and then when we got there they said she couldn’t even go in the pool area. So I was told 2 different stories. Kinda misleading.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: Loved everything about it! Especially the location! Trolly comes right to the door so you can park your car and not have to worry about driving anywhere downtown once you arrive! Pool is very nice as well! Loved the breakfast buffet! (We didn’t try the dinner or lunch, but I’m sure they are great, too!) And the views are amazing!!
Cons:
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
10.0 Excellent
Pros: Everything! The staff was amazing, especially John form maintenance. Breakfast was delicious both mornings and Maria was a great waitress. The Firefly Lounge makes a good drink and it was so nice to hear the piano at night.
Cons: There was not anything I did not like about our stay.
7.5 Good
Pros: Beds were comfortable. Food good. Clean. Staff was wonderful.
Cons: Had handicapped person and bathroom was not easily accessible. Parking was full and had to push wheelchair from lot to hotel.
10.0 Excellent
Pros: Every room I’ve stayed in has had a great view. You will never be looking at the wall of another building.
Cons:
6.7 Good
Pros: The view from the rooms or even the parking lot are breath taking. There is a restaurant and bar on site.
Cons: You are high on a mountain over looking the city. Unless you want to drive and park in town you are at the mercy of the trolly schedule. There is no option to walk from the hotel into town. Also, the hotel is not bad but everything just had an older feel to it. I just expected a little more from a Hilton chain hotel.
10.0 Excellent
Pros: Great views, very clean and all the staff was friendly and helpful
Cons: Nothing
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 1,441 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: The bed was very comfortable
Good
7.5
Pros: Decent location just off the main strip of Gatlinburg. Breakfast was your basic hotel breakfast but was well done.
Excellent
8.0
Pros: Close to all the attractions
Okay
5.4
Pros: We could walk to most attractions
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Good
7.0
Pros: Proximity to town. You can walk
Excellent
10.0
Pros: Quiet and beds was good
Excellent
10.0
Pros: The stay was great, the room was wonderful, this was by far one of the best places I have stayed
Good
7.1
Pros: Location
Excellent
10.0
Pros: Everything was exceptional
Excellent
9.2
Pros: location was great for walking downtown Gatlinburg. The pool was nice. We did like that the room had a sink and vanity outside of the bathroom! When traveling with females its nice to have this option for everyone to get ready in the morning!
Excellent
10.0
Pros: The hotel was very clean the location was excellent the staff was very friendly will definitely recommend this hotel. I will stay there again.
_S-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.5 Excellent
Based on 1,441 reviews
Service
9.2
Pool
8.7
Location
8.5
Cleanliness
8.4
Room
8.2
Comfort
7.3
Breakfast
4.1
WiFi
3.3
Food
2.6
Service
8.9
Pool
8.6
Room
8.2
Location
8.2
Cleanliness
8.0
Comfort
7.6
Breakfast
4.5
Food
2.7
WiFi
2.3
Service
9.2
Cleanliness
8.7
Location
8.5
Room
7.4
Breakfast
3.3
Food
2.3
WiFi
2.3
7.5 Good
Pros: The bed was very comfortable
Cons: The jacuzzi button needs to be fixed
7.5 Good
Pros: Decent location just off the main strip of Gatlinburg. Breakfast was your basic hotel breakfast but was well done.
Cons: Fuzzy TV reception and cheap feeling doors.
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
5.4 Okay
Pros: We could walk to most attractions
Cons: Our cable was out in our room for 2 days so the one day we wanted to stay in and relax we couldn't even watch TV and we called to tell the staff about it and they were pretty rude about it saying he didn't know what to tell us
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
7.0 Good
Pros: Proximity to town. You can walk
Cons: Pool small.
10.0 Excellent
Pros: Quiet and beds was good
Cons: The coffee pot in room. Free Breakfast was not very good. Tv was too small
10.0 Excellent
Pros: The stay was great, the room was wonderful, this was by far one of the best places I have stayed
Cons: N/A
7.1 Good
Pros: Location
Cons: The pillow wasn't comfortable at all.
10.0 Excellent
Pros: Everything was exceptional
Cons: Nothing
9.2 Excellent
Pros: location was great for walking downtown Gatlinburg. The pool was nice. We did like that the room had a sink and vanity outside of the bathroom! When traveling with females its nice to have this option for everyone to get ready in the morning!
Cons: The carpet in our room could have been cleaner or newer. Breakfast was nice, but could have had a few more options.
10.0 Excellent
Pros: The hotel was very clean the location was excellent the staff was very friendly will definitely recommend this hotel. I will stay there again.
Cons: The only thing I did not like was the breakfast. But the coffee was very good.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Be Our Guest Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2017 TripAdvisor Certificate of Excellence winner
Overall 8.5 Excellent
Based on 1,033 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great location! I simply enjoyed the hotel.
Excellent
8.8
Pros: great breakfast
Excellent
10.0
Pros: Everything was great! Room/staff/location/breakfast.
Excellent
10.0
Pros: The staff was awesome, from front desk staff (We especially liked Damon!), to cleaning staff, to breakfast personnel, to maintenance people. They were all friendly and helpful. The breakfast was very good, plenty of variety including hot and cold foods and they kept everything refreshed so we did not run out of food. Everything was super clean in our room, the beds were comfortable, having a refrigerator and microwave in our room was great, plenty of TV stations, and the whole hotel smelled good! The fresh-baked cookies, and an unlimited supply of coffee and water 24/7 were great bonuses, as well as the pool being open til midnight. The location was perfect to be able to walk and see everything in Gatlinburg, and just leave our car parked at the hotel. We really enjoyed our stay here and would definitely stay again!
Excellent
10.0
Pros: Check-in staff was hospitable and helpful. Room was clean and updated. 1 block from Parkway (Gatlinburg's main street). Highly recommend!
Good
7.9
Pros: The beds were comfortable and the breakfast was good.
Excellent
10.0
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Excellent
10.0
Pros: Almost everything
Okay
4.6
Pros: the pool was nice and so was the breakfast
Excellent
9.6
Pros: Property was very clean! Rooms were comfortable and modern. Hotel was very close to parkway in Gatlinburg. Staff was very accommodating, housekeeping did a great job.
Excellent
9.2
Pros: Clean and nice shower
Excellent
10.0
Pros: Great breakfast and friendly staff.
Details
Reviews
Overall 8.5 Excellent
Based on 1,033 reviews
Service
8.2
Location
8.1
Breakfast
8.0
Room
7.0
Comfort
6.8
WiFi
3.3
Service
8.3
Location
8.3
Breakfast
7.7
Pool
5.8
Room
5.7
Service
8.6
Breakfast
8.2
Cleanliness
7.4
Location
7.3
Room
7.2
10.0 Excellent
Pros: Great location! I simply enjoyed the hotel.
Cons: Small pillows lol
8.8 Excellent
Pros: great breakfast
Cons: the damp musty smell
10.0 Excellent
Pros: Everything was great! Room/staff/location/breakfast.
Cons:
10.0 Excellent
Pros: The staff was awesome, from front desk staff (We especially liked Damon!), to cleaning staff, to breakfast personnel, to maintenance people. They were all friendly and helpful. The breakfast was very good, plenty of variety including hot and cold foods and they kept everything refreshed so we did not run out of food. Everything was super clean in our room, the beds were comfortable, having a refrigerator and microwave in our room was great, plenty of TV stations, and the whole hotel smelled good! The fresh-baked cookies, and an unlimited supply of coffee and water 24/7 were great bonuses, as well as the pool being open til midnight. The location was perfect to be able to walk and see everything in Gatlinburg, and just leave our car parked at the hotel. We really enjoyed our stay here and would definitely stay again!
Cons: It was a little warm in the breakfast area in the morning. The beds were a little high for being able to get into them easily.
10.0 Excellent
Pros: Check-in staff was hospitable and helpful. Room was clean and updated. 1 block from Parkway (Gatlinburg's main street). Highly recommend!
Cons:
7.9 Good
Pros: The beds were comfortable and the breakfast was good.
Cons: No chairs in the room other than the desk chair making it uncomfortable for two people to relax, read and/or watch tv. The parking was tight, our car was parked in a handicap space and when we got out the next mornings someone had parked in the stripped area next to our car each morning.
10.0 Excellent
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Cons: Wish there was an outdoor pool.
10.0 Excellent
Pros: Almost everything
Cons: Not enough parking
4.6 Okay
Pros: the pool was nice and so was the breakfast
Cons: no view from balcony unless u want to watch people do construction
9.6 Excellent
Pros: Property was very clean! Rooms were comfortable and modern. Hotel was very close to parkway in Gatlinburg. Staff was very accommodating, housekeeping did a great job.
Cons: The only downside is the parking lot is VERY tiny! But we made it work. It’s basically just park where you fit in lol
9.2 Excellent
Pros: Clean and nice shower
Cons: Nothing
10.0 Excellent
Pros: Great breakfast and friendly staff.
Cons: Not enough parking
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Be Our Guest Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2017 TripAdvisor Certificate of Excellence winner
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
Overall 7.9 Good
Based on 882 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The room was beautiful and comfortable. We will be returning here when we come back next year.
Excellent
8.8
Pros: Rooms have had some remodeling done. Wood grain laminate flooring, which looks better than carpet and surely easier to keep clean. Board and Batten on the bathroom wall and tiled shower. Bed was comfortable. I did not get in the pool, but there were people in it and it looked clean. Nice place for the price.
Excellent
10.0
Pros: Everything was fine. Fantastic value
Excellent
10.0
Pros: The room was clean and bedsimple where soft, breakfast was very good well stocked. It was a great experience staying here will definitely be back. Short walk to strip also.
Excellent
10.0
Pros: Very clean, great location and the bed was very nice. My wife wanted to bring it home.
Excellent
10.0
Pros: Very nice room especially for the location and comfortable room
Excellent
8.0
Pros: I really enjoyed staying there it was very clean and comfortable. Staff was very nice. I absolutely loved the glider rocking chairs outside in front of our room . The location is very convenient and in walking distance from stores and restaurants. I would definitely stay there again
Excellent
8.3
Pros: Look like lots of blood stains on balcony floor that spooked us out every time we tried to relax out there. Look like little blood splatter on wall outlet next to dresser by hallway entrance.
Excellent
10.0
Pros: Room very clean, the staff friendly. Walking distance to the main atraccions.
Excellent
10.0
Pros: Great location! And clean and updated
Okay
4.6
Pros: the bed was comfortable and liked the hardwood floors.
Excellent
10.0
Pros: The breakfast was great, the rooms was clean, and the location was perfect for where we needed to be everything was in walking distance
Good
6.0
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Details
Reviews
Overall 7.9 Good
Based on 882 reviews
Cleanliness
7.7
Comfort
7.7
Location
9.0
Services
7.3
Staff
8.2
Value for money
7.8
10.0 Excellent
Pros: The room was beautiful and comfortable. We will be returning here when we come back next year.
Cons: The stay wasn't long enough.
8.8 Excellent
Pros: Rooms have had some remodeling done. Wood grain laminate flooring, which looks better than carpet and surely easier to keep clean. Board and Batten on the bathroom wall and tiled shower. Bed was comfortable. I did not get in the pool, but there were people in it and it looked clean. Nice place for the price.
Cons: The outlet the floor lamp was plugged into did not work.
10.0 Excellent
Pros: Everything was fine. Fantastic value
Cons: It would be nice if they had denser, flatter pillows. I sleep better with these
10.0 Excellent
Pros: The room was clean and bedsimple where soft, breakfast was very good well stocked. It was a great experience staying here will definitely be back. Short walk to strip also.
Cons: Nothing
10.0 Excellent
Pros: Very clean, great location and the bed was very nice. My wife wanted to bring it home.
Cons:
10.0 Excellent
Pros: Very nice room especially for the location and comfortable room
Cons: I really can’t complain about anything, don’t about the other rooms but ours was very nice n comfortable
8.0 Excellent
Pros: I really enjoyed staying there it was very clean and comfortable. Staff was very nice. I absolutely loved the glider rocking chairs outside in front of our room . The location is very convenient and in walking distance from stores and restaurants. I would definitely stay there again
Cons: There was no hair dryer in the room.
8.3 Excellent
Pros: Look like lots of blood stains on balcony floor that spooked us out every time we tried to relax out there. Look like little blood splatter on wall outlet next to dresser by hallway entrance.
Cons: Sorry I put answer to this question in box above. But everything else was fine.
10.0 Excellent
Pros: Room very clean, the staff friendly. Walking distance to the main atraccions.
Cons: Breakfast, didn’t have much to choose from
10.0 Excellent
Pros: Great location! And clean and updated
Cons:
4.6 Okay
Pros: the bed was comfortable and liked the hardwood floors.
Cons: we were ok with the place, even after having a little trouble signing in. They got us and our guest mixed up and didn't give us side by side rooms, as requested. and then when getting ready to leave a roach crawled across the ceiling of the bathroom. room 111. I told the guy at the front desk, and showed it to him, he didn't seem to care. wont be stay at a howard johnsons by wyndham roach motel in Gatlinburg tn , again.
10.0 Excellent
Pros: The breakfast was great, the rooms was clean, and the location was perfect for where we needed to be everything was in walking distance
Cons:
6.0 Good
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Cons: security lights were off going to room one nite. could use another towel rack in bathroom. would like a computer in lobby for guest to use, and a iron /iron board in room would be nice.
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7.9 Good
Based on 3,842 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.2
Pros: Lisa, Jessica and Ginger at the front desk were fantastic on taking care of our needs. Thanks!
Okay
5.0
Pros: The location and size of room. The view.
Excellent
10.0
Pros: Many pillows. Clean room and bath. Location was spot on.
Good
6.7
Pros: Loation
Excellent
10.0
Pros: Location was great, staff was fabulous,room was very clean and the beds were sooo comfortable! Loved it!
Good
7.9
Pros: Pros: location, staff, covered parking, plenty of linens and it seemed clean.
Good
7.9
Pros: The location was great, we could walk to almost every activity we wanted to do. The rooms were nice and large, and the view from the balcony was beautiful.
Good
6.0
Pros: We love to stay within walking distance of downtown Gatlinburg so this was great for that.
Good
7.9
Pros: I liked the proximity to everything. I enjoyed the spacious rooms.
Excellent
10.0
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Excellent
10.0
Pros: Very clean property and manicured lawn and flower beds. The pool was sparking clean, walking distance too everything in Gatlinburg!!! Our new place to stay!!!
Good
7.9
Pros: Location is excellent. Didn't get the room we wanted but the room we got did have a good view and comfortable. Room was clean. Bed was alright.
Details
Reviews
Overall 7.9 Good
Based on 3,842 reviews
Service
8.6
Location
8.5
Room
6.3
Amenities
3.8
Breakfast
3.1
Vibe
2.9
WiFi
2.5
Service
8.5
Location
8.5
Room
5.6
Cleanliness
5.4
Amenities
3.9
Breakfast
3.6
Vibe
2.0
WiFi
1.6
Service
9.2
Location
8.1
Room
6.2
Amenities
3.7
Vibe
3.3
Breakfast
3.3
WiFi
0.9
Service
8.7
Location
8.7
Room
5.7
9.2 Excellent
Pros: Lisa, Jessica and Ginger at the front desk were fantastic on taking care of our needs. Thanks!
Cons: Wish they had a business center to be able to use a computer.
5.0 Okay
Pros: The location and size of room. The view.
Cons: The furniture on the patio was old and very unattractive. The seats were also small and uncomfortable. Our reservations were for a river view. We were initially stuck in the back of the hotel. Definitely needs some upgrades
10.0 Excellent
Pros: Many pillows. Clean room and bath. Location was spot on.
Cons: Couldn’t be helped but waking up the drives pushing a stroller.
6.7 Good
Pros: Loation
Cons: Walkways and side of building need cleaning.would be a cheap fix.
10.0 Excellent
Pros: Location was great, staff was fabulous,room was very clean and the beds were sooo comfortable! Loved it!
Cons:
7.9 Good
Pros: Pros: location, staff, covered parking, plenty of linens and it seemed clean.
Cons: Cons: the soap was so bad (it would not lather) had to go buy at Walgreens and no lotion at all. The t.v. had poor reception. The air conditioner was a wall unit that the air flow was blocked by a half wall so the sleeping area was never cool enough.
7.9 Good
Pros: The location was great, we could walk to almost every activity we wanted to do. The rooms were nice and large, and the view from the balcony was beautiful.
Cons: Everything needed updated, the air conditioner didn’t seem like it could keep up with the spacious room. The bathroom was in dire need of updating, our tub seemed to have gotten a cut in it and the lining had filled with water so the bottom of the tub was squishy.
6.0 Good
Pros: We love to stay within walking distance of downtown Gatlinburg so this was great for that.
Cons: Walls did not keep noises out. Crying babies, voices and yapping dogs were an issue.
7.9 Good
Pros: I liked the proximity to everything. I enjoyed the spacious rooms.
Cons: I feel the bathroom could've been updated.
10.0 Excellent
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Cons:
10.0 Excellent
Pros: Very clean property and manicured lawn and flower beds. The pool was sparking clean, walking distance too everything in Gatlinburg!!! Our new place to stay!!!
Cons: Leaving...
7.9 Good
Pros: Location is excellent. Didn't get the room we wanted but the room we got did have a good view and comfortable. Room was clean. Bed was alright.
Cons: Older, dated furniture. No towels at the pool. Pool was cold.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.6 Good
Based on 3,816 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Within walking distance from everything the balcony overlooking the river
Excellent
10.0
Pros: Nice view of creek on the back porch.
Good
7.5
Pros: Location Very friendly staff
Okay
5.8
Pros: Good location
Good
7.5
Pros: The bed and bedding was clean and comfortable
Excellent
10.0
Pros: Yes. Yes.i could not locate any plastic silverware. That's ok. Ot was a great place. Great pool.
Okay
5.0
Pros: I liked the size of the room
Okay
5.0
Pros: Really didn't like anything about the facility or the location but the front desk lady we dealt with checking in was nice and polite.
Okay
5.4
Pros: Locations
Excellent
10.0
Pros: I liked staying in the front where I could see out side
Excellent
10.0
Pros: The pools were great.
Excellent
8.0
Pros: Quiet. Laundry worked well.
Details
Reviews
Overall 7.6 Good
Based on 3,816 reviews
Pool
8.7
Service
8.6
Location
8.1
Wellness
7.7
Room
5.0
Comfort
4.6
Cleanliness
4.6
Breakfast
4.1
Amenities
3.7
Vibe
3.2
WiFi
1.7
Bar
0.9
Pool
8.6
Service
8.6
Wellness
8.1
Location
7.5
Room
4.4
Breakfast
4.2
Cleanliness
4.0
Comfort
3.9
Vibe
2.8
Amenities
2.5
Pool
9.0
Service
8.3
Location
8.3
Wellness
8.2
Comfort
5.3
Room
4.8
Cleanliness
4.6
Amenities
4.0
Breakfast
3.6
Vibe
2.1
7.5 Good
Pros: Within walking distance from everything the balcony overlooking the river
Cons: Noise coming from people slamming doors and running up and down hallway also bed was hard
10.0 Excellent
Pros: Nice view of creek on the back porch.
Cons:
7.5 Good
Pros: Location Very friendly staff
Cons: Not very clean..broken tiles and unclean shower...message from previous guest still on bathroom mirror Room smelled of stale cigarettes Electric plugs fire hazard Wiring of lamps fire hazard-had to push just right to get it to come on Pool chairs torn up Needs updating very badly
5.8 Okay
Pros: Good location
Cons: No microwave, was in building across the street from main building, had to walk across the street to pool
7.5 Good
Pros: The bed and bedding was clean and comfortable
Cons: The door and door knobs were very outdated and our balcony door had a pipe to lock it with
10.0 Excellent
Pros: Yes. Yes.i could not locate any plastic silverware. That's ok. Ot was a great place. Great pool.
Cons:
5.0 Okay
Pros: I liked the size of the room
Cons: Furniture needs to be updated Bed needs to be replaced to hard It smelled like old dirty mop water (had to use my perfume to make it smell better) Numbers on room needs to be more visible
5.0 Okay
Pros: Really didn't like anything about the facility or the location but the front desk lady we dealt with checking in was nice and polite.
Cons: The facility was older and run down looking .the indoor pool and hot tub wasn't as nice as pictures online showed and first day we was there the outdoor pool was dirty with debris in the water. We didnt use either pool or hot tub . Didn't like the parking or the location hard to get in and out. Will not stay there again.
5.4 Okay
Pros: Locations
Cons: Old smelly room
10.0 Excellent
Pros: I liked staying in the front where I could see out side
Cons: It didn’t have a microwave
10.0 Excellent
Pros: The pools were great.
Cons: Not at all.
8.0 Excellent
Pros: Quiet. Laundry worked well.
Cons: No
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.6 Good
Based on 1,542 reviews
All reviews
- All reviews
- Couples
- Families
Okay
5.4
Excellent
10.0
Pros: Great location staff was fabulous very clean. Best hotel I’ve ever stayed at and will stay there again if going to gatlinburg. The rooms looked exactly like pics posted on sight. Super comfortable and didn’t hear any noises
Good
7.9
Pros: The breakfast was pretty good. The location was good. The room was nicely updated and clean
Excellent
10.0
Pros: staff was very polite and professional. A very nice relaxing get away from home yet with the feeling of being home.
Good
7.1
Pros: Walking distance from everything
Excellent
8.3
Pros: The deco of the room, the view of the river.
Good
7.5
Pros: The breakfast was very good !!! The young girl at the front desk was very helpful and so kind !!!
Good
7.0
Pros: Not too far from the main strip.
Mediocre
2.0
Pros: location
Excellent
10.0
Pros: We were supposed to go to Myrtle beach got there and had to evacuate the next day, but called days inn and got a reservation best vacation in 10 years. Will definitely be back soon.
Mediocre
2.5
Pros: The place was a dump I would like a refund we left 2 days earlier breakfast was terrible the staff was rude bathroom was so tiny no conditioner in bathroom only shampoo door to balcony did not have a lock on it
Excellent
10.0
Pros: Located right on the river! Less than a half mile walk to downtown!
Details
Reviews
Overall 7.6 Good
Based on 1,542 reviews
Service
8.7
Location
8.7
Breakfast
6.8
Room
6.1
Amenities
2.2
WiFi
2.1
Location
8.7
Service
8.5
Breakfast
6.3
Room
5.8
Amenities
2.2
Service
9.1
Location
8.6
Breakfast
6.8
Room
6.4
Vibe
2.7
Amenities
2.2
5.4 Okay
Pros:
Cons: Floors where dirty, a lot noisy from road
10.0 Excellent
Pros: Great location staff was fabulous very clean. Best hotel I’ve ever stayed at and will stay there again if going to gatlinburg. The rooms looked exactly like pics posted on sight. Super comfortable and didn’t hear any noises
Cons: Nothing it was great
7.9 Good
Pros: The breakfast was pretty good. The location was good. The room was nicely updated and clean
Cons: The beds were awful, so hard. The bathroom was very small no room on the vanity to put my things for getting ready
10.0 Excellent
Pros: staff was very polite and professional. A very nice relaxing get away from home yet with the feeling of being home.
Cons:
7.1 Good
Pros: Walking distance from everything
Cons: The air conditioner did not work well
8.3 Excellent
Pros: The deco of the room, the view of the river.
Cons: The exterior a little dated. Interior doors and jams worn/chipped. (Wanna stress that it appears hotel is working to remodel/update. Like to see it next year.) Room service did not make the bed any day. Balcony dirty, spider webs and hot/noisy due to ac unit.
7.5 Good
Pros: The breakfast was very good !!! The young girl at the front desk was very helpful and so kind !!!
Cons: The walking distance to the main strip
7.0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
2.0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
10.0 Excellent
Pros: We were supposed to go to Myrtle beach got there and had to evacuate the next day, but called days inn and got a reservation best vacation in 10 years. Will definitely be back soon.
Cons: Nothing everything was great
2.5 Mediocre
Pros: The place was a dump I would like a refund we left 2 days earlier breakfast was terrible the staff was rude bathroom was so tiny no conditioner in bathroom only shampoo door to balcony did not have a lock on it
Cons: Everything the little girl at the front desk was rude the room was dirty the fan in the bathroom had so much dust on it We will never stay there again
10.0 Excellent
Pros: Located right on the river! Less than a half mile walk to downtown!
Cons: Nothing
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,448 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The pool area was nice rooms nice
Good
6.7
Pros: The bed and sheets seemed to be fairly new and clean.
Good
6.3
Pros: Room was comfortable for older place. Poor renovation of bathroom. Bathroom door actually hit the toilet when fully opened.
Excellent
10.0
Pros: Room , pool indoors and outdoor, picnic area and the location is perfect, walk distance to everything.
Good
6.0
Pros: Employees were kind. Although I didn’t need much, the enter action I did have was pleasant
Excellent
9.6
Pros: The king size bed was HUGE! Everything was extremely clean!
Good
7.0
Pros: Location
Poor
1.0
Pros: The staff was very nice and helpful.
Okay
5.8
Pros: The location
Excellent
8.3
Pros: Loved that we could walk to the strip! Having two pools was nice. Front desk staff was so very friendly and nice.
Mediocre
3.8
Pros: Room was clean
Excellent
10.0
Pros: The pool is really nice!
Details
Reviews
Overall 7.6 Good
Based on 1,448 reviews
Location
8.4
Service
8.2
Pool
7.3
WiFi
6.9
Cleanliness
5.6
Room
5.6
Breakfast
5.0
Food
4.8
Comfort
4.1
Vibe
4.0
Wellness
3.8
Amenities
3.3
Location
8.2
Service
8.0
Pool
7.9
Room
5.7
Cleanliness
5.7
Food
4.5
Breakfast
4.5
Comfort
3.8
Wellness
3.8
Vibe
3.6
Amenities
2.9
Service
8.8
Location
8.4
Pool
7.5
Value
6.1
Cleanliness
5.7
Room
5.3
Breakfast
5.0
Comfort
4.8
Vibe
3.2
Amenities
2.8
10.0 Excellent
Pros: The pool area was nice rooms nice
Cons: It said they were breakfast but didnt have it. It was shut down for renovation. They should put thst on the site so people no
6.7 Good
Pros: The bed and sheets seemed to be fairly new and clean.
Cons: The room was 90° when we arrived. We turned on the AC and left for a while till it cooled off. The free breakfast was false. No free breakfast offered. The floor of the tub was scary, lumpy and seemed like something was falling apart underneath it.
6.3 Good
Pros: Room was comfortable for older place. Poor renovation of bathroom. Bathroom door actually hit the toilet when fully opened.
Cons: Buy some new ice machines that work. Indoor pool needs updated. Putting green condition was awful. We expected restaurant to be open. Wasn’t advertised that it was closed. Staff wasn’t very friendly overall.
10.0 Excellent
Pros: Room , pool indoors and outdoor, picnic area and the location is perfect, walk distance to everything.
Cons:
6.0 Good
Pros: Employees were kind. Although I didn’t need much, the enter action I did have was pleasant
Cons: The restaurant was closed. The bathroom tub had rust on the inside where one would stand for showering. There was a constant drip from tub. One of the lights did not work. My thought is we got one of the worst rooms because fee was lowered
9.6 Excellent
Pros: The king size bed was HUGE! Everything was extremely clean!
Cons: The inside pool was too hot.Outside pool was great.
7.0 Good
Pros: Location
Cons: It was not a 3 star hotel
1.0 Poor
Pros: The staff was very nice and helpful.
Cons: The location was way too close to other hotels. The parking lot had NO parking spaces so you had the risk of someone hitting your car. There was also a 2-3 inch cockroach crawling on our bathroom counter. NOT HAPPY!
5.8 Okay
Pros: The location
Cons: Wasn’t informed restaurant was out of commission. A/c in room didn’t work correctly. Tv didn’t go up quit load enough to hear
8.3 Excellent
Pros: Loved that we could walk to the strip! Having two pools was nice. Front desk staff was so very friendly and nice.
Cons:
3.8 Mediocre
Pros: Room was clean
Cons: I paid extra for a Mountain View and all I seen was buildings. Plus the restaurant/bar was completely closed. The whole place was out dated. The elevator was so old it was scary
10.0 Excellent
Pros: The pool is really nice!
Cons:
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.4 Good
Based on 1,748 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
3.8
Pros: There were no eggs or hard boiled, no yogurt, it should of been advertised NO breakfast.
Excellent
8.8
Pros: location
Okay
5.0
Pros: Location
Okay
5.4
Pros: Breakfast view
Good
6.7
Mediocre
3.8
Pros: The breakfast was cold. The bed was good
Good
7.1
Pros: Close to everything
Good
6.0
Pros: Nice updated rooms with a great location.
Excellent
8.0
Pros: The hotel was the perfect location, room was clean and spacious
Okay
4.6
Pros: Quiet no body bothering you WiFi good
Good
6.3
Pros: Location was fantastic, however you pay for that location.
Okay
5.0
Pros: The only thing we were really satisfied with was the room itself. Housekeeping for the room was good
Details
Reviews
Overall 7.4 Good
Based on 1,748 reviews
Location
8.1
Service
7.3
Breakfast
6.3
Room
5.9
Cleanliness
4.0
Amenities
2.6
WiFi
0.7
Bar
0.0
Location
8.0
Service
7.4
Value
6.5
Breakfast
6.0
Room
4.9
Cleanliness
2.7
Amenities
2.3
Location
8.2
Comfort
7.6
Service
7.2
Room
6.3
Breakfast
6.3
Cleanliness
4.2
Vibe
3.0
Amenities
2.2
Room
5.0
3.8 Mediocre
Pros: There were no eggs or hard boiled, no yogurt, it should of been advertised NO breakfast.
Cons: Everything
8.8 Excellent
Pros: location
Cons: been staying there 4 years in a row never no problem until this time shower curtain rod broke drain stopped up with hair
5.0 Okay
Pros: Location
Cons: Room was damp and musty. Carpet was damp. AC was loud and room would jot cool.
5.4 Okay
Pros: Breakfast view
Cons: Room was not what it looked like on booking had a smell very over priced for that room up hill halls where very hot no ice machine didn't work blinds tore up
6.7 Good
Pros:
Cons: No pool like promised.We are local and go mainly to swim and relax.We should have been told about the pool as we would not have stayed there. .
3.8 Mediocre
Pros: The breakfast was cold. The bed was good
Cons: Parking was a huge problem.
7.1 Good
Pros: Close to everything
Cons: Desk staff in friendly
6.0 Good
Pros: Nice updated rooms with a great location.
Cons: Outside was old and run down. Pool was under repair but no mention of that on their website.
8.0 Excellent
Pros: The hotel was the perfect location, room was clean and spacious
Cons: Our bed didnt get made the entire stay (3 nights) they did take out the trash and bring towels.
4.6 Okay
Pros: Quiet no body bothering you WiFi good
Cons: No coffee was ever left in room and in office we asked for some ! They said they were out! What motel runs out of coffee for their paying quest! Could be way better there need lots of maintenance done!
6.3 Good
Pros: Location was fantastic, however you pay for that location.
Cons: I was in the 90's everyday we were there and the pool had a crack in it and had already been drained. The beds were comfortable and everything seemed ok until our last day there and we found a cockroach in the bathroom. Made us squirm due to the fact we had left our suitcases unzipped and in the area where we found the cockroach.
5.0 Okay
Pros: The only thing we were really satisfied with was the room itself. Housekeeping for the room was good
Cons: The hall outside our room was filthy. Lots of trash located on the hill behind our room, a/c was not very cold, parking was terrible, facility was not the cleanest, breakfast was below average (eggs were horrible). Couldn’t sit on our balcony because water dripping from above a/c. Paid to much for nothing.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,663 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: location
Mediocre
3.0
Pros: Location to downtown
Excellent
8.3
Pros: Location, location, location! My fiancé and I parked our car and walked to all the local attractions. The only time we were in the car was to go for our morning hikes throughout the park. Staff was friendly, the room was clean. The room was a bit small and could use some updating but all in all, a nice stay and I will return.
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
9.2
Pros: How close it was to the gatlinburg strip it was just walking distance the beds are comfy and the cold AC is amazing
Okay
4.6
Pros: Location ok
Excellent
10.0
Pros: Everything was great.always stay here when we come to Gatlinburg. Clean,friendly staff, can't bear location
Okay
4.6
Pros: Did not eat the breakfast but the coffee was awful!
Good
7.5
Pros: Beds clean and comfy.
Excellent
10.0
Pros: The only aspect of this hotel we were disappointed in was breakfast.
Good
7.9
Pros: Members of the office staff were great and did everything they could to make our stay wonderful.
Excellent
8.8
Pros: Very close to downtown gatlinburg. Restaurants & shops & attractions very close within walking distance. It hard to find parking in town so walking is best.
Details
Reviews
Overall 7.4 Good
Based on 1,663 reviews
Location
9.2
Value
9.1
Service
7.7
Room
5.1
Comfort
4.0
Cleanliness
4.0
Food
2.8
Amenities
2.6
Breakfast
1.9
Location
9.3
Value
9.2
Service
7.8
Room
5.6
Comfort
4.7
Cleanliness
4.1
Food
3.0
Breakfast
1.6
Location
9.3
Value
9.2
Service
7.7
Room
5.4
Comfort
4.3
Cleanliness
3.6
Amenities
3.0
Vibe
2.6
Breakfast
1.9
Value
9.3
Location
8.7
Room
5.0
Comfort
4.2
Cleanliness
3.6
Breakfast
2.3
8.0 Excellent
Pros: location
Cons: entry to motel
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.3 Excellent
Pros: Location, location, location! My fiancé and I parked our car and walked to all the local attractions. The only time we were in the car was to go for our morning hikes throughout the park. Staff was friendly, the room was clean. The room was a bit small and could use some updating but all in all, a nice stay and I will return.
Cons: The room was a bit small. The continental breakfast was extremely lacking but we were able to grab a quick bite before our hikes.
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
9.2 Excellent
Pros: How close it was to the gatlinburg strip it was just walking distance the beds are comfy and the cold AC is amazing
Cons:
4.6 Okay
Pros: Location ok
Cons: Rooms tiny no art work breakfast poor
10.0 Excellent
Pros: Everything was great.always stay here when we come to Gatlinburg. Clean,friendly staff, can't bear location
Cons:
4.6 Okay
Pros: Did not eat the breakfast but the coffee was awful!
Cons: The carpet was so filthy that our socks were black. The bathroom floor was so dirty it was actually sticky!
7.5 Good
Pros: Beds clean and comfy.
Cons: bathroom needed to be cleaner - grout, calking dirty, old & cracked. bathtub faucet handles full of mold!
10.0 Excellent
Pros: The only aspect of this hotel we were disappointed in was breakfast.
Cons: Breakfast
7.9 Good
Pros: Members of the office staff were great and did everything they could to make our stay wonderful.
Cons:
8.8 Excellent
Pros: Very close to downtown gatlinburg. Restaurants & shops & attractions very close within walking distance. It hard to find parking in town so walking is best.
Cons: Room was small but we didn't stay in room long.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Overall 6.6 Good
Based on 1,039 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.5
Pros: Location is good. Walking distance to downtown and the park entrance.
Good
7.9
Pros: Location great right by national park bears every day
Okay
5.0
Pros: Value
Mediocre
3.8
Pros: Close to where we wanted to be.
Good
7.9
Pros: L Convenient location, safety, quiet and reasonable price
Excellent
8.3
Pros: Beautiful location in the middle of the smokies!
Mediocre
3.8
Pros: Nothing
Mediocre
2.5
Pros: Nothing, personal was rude the room was a dump tv didn't work bathroom toilet would hardly flush the fake wood floors were sticky bed comforter smelled like pee
Good
6.3
Pros: Were it was.
Excellent
8.0
Pros: Location and cleanliness
Excellent
8.3
Pros: Room had been recently remodeled and was very clean
Mediocre
3.0
Pros: Location to downtown
Details
Reviews
Overall 6.6 Good
Based on 1,039 reviews
Service
7.6
Location
6.7
Food
4.7
Room
4.2
Comfort
4.0
Vibe
3.6
Cleanliness
3.1
WiFi
2.7
Amenities
1.5
Service
7.5
Location
6.3
Comfort
4.3
Room
4.3
Cleanliness
3.5
Vibe
2.6
WiFi
2.5
Amenities
1.2
Service
7.8
Location
7.3
Vibe
3.7
Comfort
3.4
Cleanliness
3.0
Room
2.7
Amenities
1.7
WiFi
1.6
Room
3.3
7.5 Good
Pros: Location is good. Walking distance to downtown and the park entrance.
Cons: Bathroom was a bit old. It will need some renovations.
7.9 Good
Pros: Location great right by national park bears every day
Cons: 100 room security deposit
5.0 Okay
Pros: Value
Cons:
3.8 Mediocre
Pros: Close to where we wanted to be.
Cons: There were dirty used rugs still in the shower, fleas on the beds.
7.9 Good
Pros: L Convenient location, safety, quiet and reasonable price
Cons: Dirty floors, should be mopped every day
8.3 Excellent
Pros: Beautiful location in the middle of the smokies!
Cons:
3.8 Mediocre
Pros: Nothing
Cons: Not clean and not close to anything floor was filthy cable tv was so in and out it wasn’t worth trying to watch
2.5 Mediocre
Pros: Nothing, personal was rude the room was a dump tv didn't work bathroom toilet would hardly flush the fake wood floors were sticky bed comforter smelled like pee
Cons: Everything
6.3 Good
Pros: Were it was.
Cons: The out dated room. The WI-FI did not work even when you payed 5.00 more for better service. Bed mattress were broke down (old). Would not stay there again.
8.0 Excellent
Pros: Location and cleanliness
Cons: Thin walls. Could hear alarms and chatter, as well as no Kleenex in all 3 rooms I had this week. Plus the bathroom fan wasn't working in one room.
8.3 Excellent
Pros: Room had been recently remodeled and was very clean
Cons: The staff was very rude. It planly stated that i would charged upon arrival on the booking.com ad for tis particular place. When i arrived the lady informed me that i didnt have reservations and then come to find out, they tried to charge the entire stay to my card and it was declined. She tried to refuse me a room. I was told that I should have been there at 3pm check in time and there would have been no issue. When I said I would call their corporate office, she changed her tune.
3.0 Mediocre
Pros: Location to downtown
Cons: The room looked like that it had road hard and put away wet!
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 6.3 Good
Based on 270 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Great location, self service breakfast was fine too, clean and spacious room.
Mediocre
2.0
Pros: Decent breakfast
Excellent
9.2
Pros: Comfortable bed
Excellent
10.0
Pros: Within walking distance of the strip.
Good
6.3
Pros: Hotel was within walking distance of basically everything in gatlinburg
Good
7.0
Pros: I booked a hot tub but did not get it. I offered more money and was still refused. The breakfast was a complete disappointment. The biscuits were hard and the waffles tasted stale. Good coffee but while you were getting your breakfast the cook stared at everyone through the door window. Alot of people were saying it creeped them out. Employee's seemed to have a chip on their shoulder. Sign not visible from the road the direction we came in and alot of black hairs were all over the bed sheets.
Excellent
10.0
Pros: Our experience here was wonderful. The room was very clean and looked recently remodeled. The staff was also very friendly and helpful. Overall it was a fabulous trip.
Okay
5.0
Pros: Rooms were nicely decorated
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Poor
1.0
Pros: Nothing.
Excellent
9.6
Pros: Celebrated my 6th anniversary with my husband. And we had a great experience staying here. The staff were nice and all smiles. Our room had a very clean smell to it when we first opened the door. The room itself and the bathroom was clean. The pillows and beds were so soft. The t.v. was huge. Breakfast was good. The pool was nice. And you can't beat the price. We highly recommend this hotel and we will definitely be staying here again.
Poor
1.0
Pros: The only thing decent about this place is the location.
Details
Reviews
Overall 6.3 Good
Based on 270 reviews
Cleanliness
6.9
Comfort
7.5
Location
8.2
Services
6.8
Staff
7.0
Value for money
7.4
8.8 Excellent
Pros: Great location, self service breakfast was fine too, clean and spacious room.
Cons: Everything was fine
2.0 Mediocre
Pros: Decent breakfast
Cons: I stayed 4 nights and NO HOT water in sink and only tepid water in the shower. The bath tub was in bad shape. I notified Front Desk staff (Akeehla) but nothing was done.....she was rude and told me it wasn't her fault that maintenance didn't fix when I followed up.
9.2 Excellent
Pros: Comfortable bed
Cons: The floors were dirty. The bathroom is small.
10.0 Excellent
Pros: Within walking distance of the strip.
Cons:
6.3 Good
Pros: Hotel was within walking distance of basically everything in gatlinburg
Cons: Tv was busted in the room. Contacted front desk to have it swapped out or to change rooms but nothing was done about it. Staff is less than helpful and not very friendly when you actually need something
7.0 Good
Pros: I booked a hot tub but did not get it. I offered more money and was still refused. The breakfast was a complete disappointment. The biscuits were hard and the waffles tasted stale. Good coffee but while you were getting your breakfast the cook stared at everyone through the door window. Alot of people were saying it creeped them out. Employee's seemed to have a chip on their shoulder. Sign not visible from the road the direction we came in and alot of black hairs were all over the bed sheets.
Cons: The food, staff attitude, and cleanliness.
10.0 Excellent
Pros: Our experience here was wonderful. The room was very clean and looked recently remodeled. The staff was also very friendly and helpful. Overall it was a fabulous trip.
Cons: no complaints of anything.
5.0 Okay
Pros: Rooms were nicely decorated
Cons: The facility would not fix the problems with the room and housekeeping didn't clean the room during our stay
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
1.0 Poor
Pros: Nothing.
Cons: Everything. There were flies in the room. Room was extremely dirty. False advertising. Due to renovations there is no free breakfast. Do not recommend this hotel at all.
9.6 Excellent
Pros: Celebrated my 6th anniversary with my husband. And we had a great experience staying here. The staff were nice and all smiles. Our room had a very clean smell to it when we first opened the door. The room itself and the bathroom was clean. The pillows and beds were so soft. The t.v. was huge. Breakfast was good. The pool was nice. And you can't beat the price. We highly recommend this hotel and we will definitely be staying here again.
Cons:
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.2 Good
Based on 698 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Everything was clean in room just need to leave a couple more wash cloths ,other than that nice
Mediocre
2.5
Mediocre
3.3
Pros: Location was good and place feels safe
Good
7.5
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Mediocre
3.3
Pros: Nothing. We was bit up by bed bugs!
Mediocre
3.8
Pros: The location is close to everything downtown, but not exactly close enough that you get all the noise from it.
Excellent
9.2
Pros: Location. Room was nicer than expected
Excellent
9.6
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Excellent
10.0
Pros: Pretty much everything.
Poor
1.0
Pros: Nothing
Good
6.7
Pros: Beds very comfortable but rooms too pricey for the quality
Details
Reviews
Overall 6.2 Good
Based on 698 reviews
Location
8.0
Value
6.1
Service
5.8
Room
4.5
Comfort
4.0
WiFi
4.0
Cleanliness
3.5
Breakfast
3.5
Food
2.9
Wellness
2.5
Amenities
2.1
Pool
0.1
Location
8.0
Service
5.8
Comfort
3.6
Room
3.4
Breakfast
3.2
Cleanliness
3.1
Amenities
1.9
Pool
0.1
Location
7.9
Service
5.2
Room
4.0
Comfort
3.8
Cleanliness
3.4
Amenities
2.4
7.5 Good
Pros: Everything was clean in room just need to leave a couple more wash cloths ,other than that nice
Cons: There were a few tiny ants under sink basin in floor
2.5 Mediocre
Pros:
Cons: Had a 2 foot hole in the bottom of my bath tub that when I stepped in caused me to fall out of the shower and hurt my arm pretty bad also there was no manager there to assist me when I went to leave and was not able to get in contact with them for a week and they said they had a pool which they did but it had no water in it
3.3 Mediocre
Pros: Location was good and place feels safe
Cons: breakfast was not good at all, room was not clean when we got there and did not come to the room to clean while we were there either, I asked housekeeper, but, when we got back to our room at night found out that they did not show up. Going back to your room after being out all day and got no clean towels ,no beds made, full trash cans. We will never set foot in this hotel ever again. I have never had such a bad experience!
7.5 Good
Pros:
Cons: No pool did not match the web site at all
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
3.3 Mediocre
Pros: Nothing. We was bit up by bed bugs!
Cons: The fact we were ate alive by bed bugs!
3.8 Mediocre
Pros: The location is close to everything downtown, but not exactly close enough that you get all the noise from it.
Cons: The room smelled musty, the pool was under construction, and the room wasn't very clean. The mattress was a little hard, and what I booked the room at was not what I was charged.
9.2 Excellent
Pros: Location. Room was nicer than expected
Cons: Pool was closed.
9.6 Excellent
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Cons: I wasn't disappointed except that I didn't get my points.
10.0 Excellent
Pros: Pretty much everything.
Cons: Nothing. It is lovely.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
6.7 Good
Pros: Beds very comfortable but rooms too pricey for the quality
Cons: The price of the room for quality of rooms and coffee maker didn’t work in room
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.8 Okay
Based on 2,018 reviews
All reviews
- All reviews
- Families
- Couples
Poor
1.0
Pros: I did not like staying here.
Good
6.7
Pros: Nice location, north of main street. Easy access to attractions
Excellent
10.0
Pros: LOVED our balcony, wasn’t expecting it but was a very nice touch!
Mediocre
3.8
Pros: The location
Excellent
10.0
Pros: Right on the strip
Okay
5.4
Pros: Bed was food. Shower was great.
Good
7.5
Pros: Price and outdoor pool..
Excellent
8.8
Pros: The location was great
Okay
5.8
Pros: Location close to downtown Gatlinburg. Bed was comfortable. Staff was friendly and accommodating.
Mediocre
3.0
Pros: Location. Parking appeared adequate.
Mediocre
3.8
Pros: Nothing
Poor
1.0
Pros: Location
Details
Reviews
Overall 5.8 Okay
Based on 2,018 reviews
Location
8.9
Value
6.5
Service
6.1
Comfort
3.9
Room
3.1
WiFi
3.0
Breakfast
2.6
Vibe
2.5
Cleanliness
2.5
Food
2.5
Amenities
1.9
Location
8.9
Service
6.7
Value
6.4
Comfort
3.5
Breakfast
2.7
Room
2.7
Food
2.5
Cleanliness
2.4
Vibe
1.4
Amenities
1.3
WiFi
1.2
Location
9.1
Service
6.2
Comfort
3.8
Room
2.8
Breakfast
2.6
Vibe
2.4
WiFi
2.3
Amenities
2.2
Cleanliness
2.2
1.0 Poor
Pros: I did not like staying here.
Cons: The electrical outlets are hanging out from the wall, looking like a fire hazard. The breakfast was very poor. I was told that I was drinking too much orange juice, in which they were out of the next day. Bad internet. Too much to dislike here!
6.7 Good
Pros: Nice location, north of main street. Easy access to attractions
Cons: Damp room. Poorly working ac unit. Front desk operation disorganised
10.0 Excellent
Pros: LOVED our balcony, wasn’t expecting it but was a very nice touch!
Cons: the pool was cold
3.8 Mediocre
Pros: The location
Cons: Staff was rude, they lied, our air was broken and they would not accommodate us. They covered the pool.
10.0 Excellent
Pros: Right on the strip
Cons:
5.4 Okay
Pros: Bed was food. Shower was great.
Cons: Dirty, trash left in room.
7.5 Good
Pros: Price and outdoor pool..
Cons: There was a bear there every night and day.. It would use the steps we had to use to access our room.. Became a little scary. They should really do something before a human amd the bear end up running into each other on the stairs or walkway.
8.8 Excellent
Pros: The location was great
Cons: The room was large enough but the bathroom was to small. Beds were comfortable Also the carpet in the room was black as charcoal needed to be cleaned
5.8 Okay
Pros: Location close to downtown Gatlinburg. Bed was comfortable. Staff was friendly and accommodating.
Cons: Condition of the room and property appeared below acceptable standards. In my opinion it could use a major remodeling upgrade.
3.0 Mediocre
Pros: Location. Parking appeared adequate.
Cons: Hotel was in need of major repair. Pool was nasty. We didn’t let our kids swim. Old and outdated. Looked like a hotel you would see on cops. Website shows false pictures.
3.8 Mediocre
Pros: Nothing
Cons: Electrical issues. Tv worked 2 of 4 nights. Hot tub didn't work. Refrigerator didn't work. Carpet stain and nasty. No covers on electrical outlets. Shower drained very slow. Ac would not keep room cool during the day. No fruit for breakfast
1.0 Poor
Pros: Location
Cons: Deplorable, filthy, black mold in shower, toilet did not work, breakfast area was so discussing we walked down the street to a local restaurant. The worst motel I have ever stayed in in 50 years.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
