Best Gatlinburg hotels near Gatlinburg Ziplines
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 6,396 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: Bed was comfortable. Pool was great
Excellent
9.6
Pros: The location was perfect with food and attractions just steps away and a short drive to the park, all the while remaining a relaxing escape from the hustle and bustle. All of the staff were very friendly, genuine and helpful. The rooms are so spacious and have an amazing (and large) dual head shower and separate soaking tub. There are also so many spots to chill away from your room including the large pool and covered patio area with an outdoor fireplace and fire pit. We could have spent all of our time at the resort and still enjoyed ourselves.
Excellent
10.0
Pros: Everything, decor, atmosphere, amenities and above all the friendly staff. It is so important to feel welcome at a hotel/resort and we definitely felt welcomed here.
Excellent
10.0
Pros: Beds were amazing and super comfortable. Bathrooms were spacious and showers were awesome. View from the balcony was great.
Excellent
9.6
Pros: Great location for walking around Gatlinburg. Great pool. Will be back
Excellent
10.0
Pros: I loved everything about this property! From the moment we arrived, we were blown away by everything. The staff was exceptional, the atmosphere was wonderful and the entire property was clean and refreshing! Margaritaville became my new favorite place to stay because of this visit!
Excellent
9.6
Pros: The room
Excellent
10.0
Pros: Atmosphere
Excellent
9.6
Pros: The service was excellent and we really liked the decor. The room was clean and spacious, very comfortable.
Excellent
10.0
Pros: Loved room and outside in chairs
Excellent
10.0
Pros: Clean, friendly and relaxing
Details
Reviews
Overall 9.4 Excellent
Based on 6,396 reviews
Vibe
9.4
WiFi
9.4
Location
8.9
Amenities
8.8
Service
8.7
Room
8.6
Wellness
8.4
Comfort
8.1
Pool
8.0
Cleanliness
7.9
Breakfast
6.1
Value
5.1
Vibe
9.5
Amenities
9.1
Service
9.1
Room
8.9
Location
8.8
Pool
8.5
Wellness
8.4
Comfort
8.3
Breakfast
5.3
Value
4.9
Location
9.2
Vibe
9.1
Amenities
8.9
Room
8.8
Service
8.4
Value
5.2
9.2 Excellent
Pros: Bed was comfortable. Pool was great
Cons: Price
9.6 Excellent
Pros: The location was perfect with food and attractions just steps away and a short drive to the park, all the while remaining a relaxing escape from the hustle and bustle. All of the staff were very friendly, genuine and helpful. The rooms are so spacious and have an amazing (and large) dual head shower and separate soaking tub. There are also so many spots to chill away from your room including the large pool and covered patio area with an outdoor fireplace and fire pit. We could have spent all of our time at the resort and still enjoyed ourselves.
Cons: You may need to be sure and communicate with housekeeping what you specifically need for the day, i.e. soap, tissues, etc., but not really a negative, just something to keep in mind.
10.0 Excellent
Pros: Everything, decor, atmosphere, amenities and above all the friendly staff. It is so important to feel welcome at a hotel/resort and we definitely felt welcomed here.
Cons: Nothing, everything was wonderful!!
10.0 Excellent
Pros: Beds were amazing and super comfortable. Bathrooms were spacious and showers were awesome. View from the balcony was great.
Cons: No exhaust vent in the bathrooms
9.6 Excellent
Pros: Great location for walking around Gatlinburg. Great pool. Will be back
Cons: Price is a little high for rooms. Will come again.
10.0 Excellent
Pros: I loved everything about this property! From the moment we arrived, we were blown away by everything. The staff was exceptional, the atmosphere was wonderful and the entire property was clean and refreshing! Margaritaville became my new favorite place to stay because of this visit!
Cons: Everything was exceptional!
9.6 Excellent
Pros: The room
Cons: Not enough lounge chairs at pool
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
9.6 Excellent
Pros: The service was excellent and we really liked the decor. The room was clean and spacious, very comfortable.
Cons: We liked everything about the hotel and the location was perfect
10.0 Excellent
Pros: Loved room and outside in chairs
Cons: I thought it should have come with free breakfast
10.0 Excellent
Pros: Clean, friendly and relaxing
Cons:
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.1 Excellent
Based on 910 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: Location
Good
7.5
Pros: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.
Excellent
10.0
Pros: Everything
Good
6.7
Pros: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.
Excellent
10.0
Pros: It was more than i expected...just seconds away from downtown
Excellent
10.0
Pros: Rooms were very clean and well furnished.
Excellent
9.6
Pros: The place was very clean. Beds were extremely comfortable. Love the walk in shower.
Good
7.1
Pros: Didn’t eat there
Okay
5.0
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Excellent
8.8
Pros: Proximity to downtown. Nice decor.
Good
6.0
Pros: Nice Hotel
Details
Reviews
Overall 9.1 Excellent
Based on 910 reviews
Vibe
9.7
WiFi
9.5
Location
9.3
Amenities
9.0
Service
9.0
Room
8.3
Breakfast
4.5
Location
9.1
Service
8.6
Room
7.8
Cleanliness
7.8
Wellness
5.6
Service
9.0
Room
7.4
7.9 Good
Pros: Location
Cons: First room had a terrible smell. They moved us to another room and all was well.
7.5 Good
Pros: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.
Cons: With the exception of the housekeeping staff, the customer service was not as good as we have experienced at other hotels.
10.0 Excellent
Pros: Everything
Cons: Nothing
6.7 Good
Pros: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.
Cons: The pillows were to soft it was like you didnt even have a pillow to lay on stacked 3 together and still no good. My husband is 5'11 and his feet hung off the bed that is why i booked a king we have a king bed at home and this king is alot smaller than our king bed.
10.0 Excellent
Pros: It was more than i expected...just seconds away from downtown
Cons: N/a
10.0 Excellent
Pros: Rooms were very clean and well furnished.
Cons:
9.6 Excellent
Pros: The place was very clean. Beds were extremely comfortable. Love the walk in shower.
Cons: That the pool was cold and the hot tub was out of order.
7.1 Good
Pros: Didn’t eat there
Cons: I booked a room for a king bed and was given a room with two queen beds totally not what I booked or wanted and was told this room or nothing
5.0 Okay
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Cons:
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
8.8 Excellent
Pros: Proximity to downtown. Nice decor.
Cons: Rooms need safes. Bedding was old and pillows were uncomfortable.
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 574 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Great location and convince to most atrractions
Excellent
10.0
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Excellent
10.0
Pros: The room was tight
Excellent
10.0
Excellent
10.0
Pros: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!
Excellent
9.6
Pros: How friendly everyone was and how nice the room was
Good
7.5
Pros: Very clean and great location
Excellent
9.6
Pros: Good location. Friendly staff.
Excellent
9.6
Pros: Very nice sitting chair in the room. Nice finishings.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
8.3
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 574 reviews
Food
9.6
Location
9.6
Service
9.3
Cleanliness
9.1
Amenities
8.9
Room
8.5
Vibe
8.3
Bar
8.1
Breakfast
6.8
Location
9.6
Service
8.8
10.0 Excellent
Pros: Great location and convince to most atrractions
Cons: Nothing
10.0 Excellent
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Cons: I cant think of anything at this time.
10.0 Excellent
Pros: The room was tight
Cons: All was good
10.0 Excellent
Pros:
Cons: Breakfast was wonderful. Staff very friendly and helpful. The room was clean and comfortable .
10.0 Excellent
Pros: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!
Cons:
9.6 Excellent
Pros: How friendly everyone was and how nice the room was
Cons:
7.5 Good
Pros: Very clean and great location
Cons: The room was small for the family. Very tight . The bathroom door had to be propped with the garbage can to keep from closing. No big deal except for those who have a toddler and trying to get ready while watching their kid. A
9.6 Excellent
Pros: Good location. Friendly staff.
Cons:
9.6 Excellent
Pros: Very nice sitting chair in the room. Nice finishings.
Cons: Would have like the room cooler when we check in that evening. Refrigerator wasn't turn to cold when we came in.
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
8.3 Excellent
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Cons: Received two phone calls regarding a staff error on booking the room to another guest. They worked it out but the calls and n addition to two texts seemed unnecessary. Also, A friendly suggestion: consider removing floor buzzers from the elevator. They aren’t necessary and the tones are annoying. During my stay, I heard two other guests comment about them. Otherwise, great hotel!
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 527 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.7
Pros: The room was clean and the staff friendly.
Excellent
10.0
Pros: Room was awesome, staff was friendly, love the firm pillows!
Excellent
10.0
Pros: There was nothing that I did not like during my stay. Everything was top notch !
Excellent
10.0
Pros: The whole time of my stay
Excellent
9.2
Pros: Breakfast exceeded my expectations. Will be staying at this location in the future based in large part on the quality/selection of the breakfast's I had during my stay.
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: Was close enough to the strip to walk around and not have to worry about finding place to park. Staff very friendly. Very clean.
Excellent
10.0
Pros: The indoor waterpark was a HUGE hit with our kids. The location was perfect, it was just off the main street and in the middle of the area which made our walks to the attractions easy. The overall stay was amazing and we would definitely stay here again when in Gatlinburg, TN.
Excellent
8.3
Good
7.9
Pros: The pool was great for kids
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 527 reviews
Location
9.7
Vibe
9.6
Breakfast
9.0
Service
8.9
Amenities
8.5
Pool
8.2
Cleanliness
8.1
Room
8.0
Comfort
7.4
Value
5.7
Location
9.7
Breakfast
9.0
Service
8.9
Amenities
8.8
Cleanliness
8.5
Pool
8.1
Room
8.1
Comfort
7.5
Food
7.3
Location
9.8
Breakfast
8.8
Cleanliness
7.3
Comfort
7.3
Room
7.1
6.7 Good
Pros: The room was clean and the staff friendly.
Cons: More attention from the staff cleaning the rooms.
10.0 Excellent
Pros: Room was awesome, staff was friendly, love the firm pillows!
Cons: I wish they would have bacon everyday
10.0 Excellent
Pros: There was nothing that I did not like during my stay. Everything was top notch !
Cons: Maybe a little more parking.
10.0 Excellent
Pros: The whole time of my stay
Cons: To short of stay
9.2 Excellent
Pros: Breakfast exceeded my expectations. Will be staying at this location in the future based in large part on the quality/selection of the breakfast's I had during my stay.
Cons:
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: Was close enough to the strip to walk around and not have to worry about finding place to park. Staff very friendly. Very clean.
Cons:
10.0 Excellent
Pros: The indoor waterpark was a HUGE hit with our kids. The location was perfect, it was just off the main street and in the middle of the area which made our walks to the attractions easy. The overall stay was amazing and we would definitely stay here again when in Gatlinburg, TN.
Cons:
8.3 Excellent
Pros:
Cons: Housekeeping door kept slamming closed in the mornings. Our room was next to it.
7.9 Good
Pros: The pool was great for kids
Cons: Price but I'm super cheap
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.1 Excellent
Based on 410 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: Very clean and the outdoor patio area was great! Most of all the helpful lady (Anita?) that checked us in upon arrival was the absolute best!!! Will visit again.
Excellent
9.2
Pros: Hotel was very nice, clean and room was nice. Breakfast was good.
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Excellent
10.0
Pros: Bedroom and bathroom were spacious and clean. The bed was so comfortable! We stayed for 5 nights and every morning the breakfast was hot and delicious. Great variety as well! The pool and hot tub were fabulous but we especially enjoyed the outdoor fire pit areas on the river. Breathtaking! We will definitely return!
Excellent
8.8
Pros: The location was decent. But walking up the hill after a long day wasn’t fun. The hotel was very nice. Nice pool. Great HOT breakfast. Very clean. Bed was super comfortable.
Excellent
9.2
Pros: The breakfast every morning was better than average. The location of the hotel was very good.
Excellent
10.0
Pros: Very clean and the layout it good. Easy to access pool without having to walk through lobby, straight to floor 1. The outdoor Jacuzzi and firepit are nice as well next to the stream.
Good
7.1
Pros: The location of the hotel was perfect for the hikes we wanted to take. It was quiet with ample parking.
Excellent
10.0
Pros: Loved the hotel over all. The breakfast was different each day and loved how they had cookies each evening. Everyone was extremely nice. The view from our balcony was great.
Excellent
10.0
Pros: The room & bathroom was exceptionally clean. The bed was very comfortable which attributed to a good rest. The floor the room is on was quiet. The breakfast is delicious. The staff were very polite & helpful. The location is perfect to downtown Gatlinburg.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.1 Excellent
Based on 410 reviews
Wellness
10.0
Cleanliness
9.5
Location
8.7
Vibe
8.6
Amenities
8.6
Service
8.6
Room
8.1
Breakfast
8.0
Comfort
7.0
Value
3.5
Cleanliness
9.6
Service
8.4
Room
8.0
Breakfast
7.9
Amenities
8.8
Service
8.6
Location
8.5
Breakfast
7.9
Room
7.8
9.2 Excellent
Pros: Very clean and the outdoor patio area was great! Most of all the helpful lady (Anita?) that checked us in upon arrival was the absolute best!!! Will visit again.
Cons: Too far from town.
9.2 Excellent
Pros: Hotel was very nice, clean and room was nice. Breakfast was good.
Cons: The housekeeping forgot to freshen up our room the first day no new towels , coffee supplies or trash collected. The second day they didnt clean our room until after 4 pm. Then they forgot to leave us coffee and supplies. When we went to get it from front desk they were out of creamer Water vending machine was broke and they ran out at the store in lobby.
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros:
Cons: A few more towles would have been nice
10.0 Excellent
Pros: Bedroom and bathroom were spacious and clean. The bed was so comfortable! We stayed for 5 nights and every morning the breakfast was hot and delicious. Great variety as well! The pool and hot tub were fabulous but we especially enjoyed the outdoor fire pit areas on the river. Breathtaking! We will definitely return!
Cons: The only complaint I have is that after the second day we weren’t given anymore washcloths. When I called down to ask for more I was told they had gone through 2 boxes in a week and that guests must be taking them home. If I wanted more I would need to walk down to the front desk to get them. Very odd. So every morning I had to walk down for washcloths. The bath and hand towels were always replaced...
8.8 Excellent
Pros: The location was decent. But walking up the hill after a long day wasn’t fun. The hotel was very nice. Nice pool. Great HOT breakfast. Very clean. Bed was super comfortable.
Cons: Walking up the hill to the hotel wasn’t fun after being tired already. Also, one day we left that morning, came back 14 hours later and our room door was open, the cleaning staff didn’t make sure to shut it.
9.2 Excellent
Pros: The breakfast every morning was better than average. The location of the hotel was very good.
Cons: The price of the bottled soft drinks (20 oz.) were a little high @ $3 a bottle.
10.0 Excellent
Pros: Very clean and the layout it good. Easy to access pool without having to walk through lobby, straight to floor 1. The outdoor Jacuzzi and firepit are nice as well next to the stream.
Cons: The beds were too soft and a memory foam or harder mattress would make it more comfortable for us.
7.1 Good
Pros: The location of the hotel was perfect for the hikes we wanted to take. It was quiet with ample parking.
Cons: The eggs were mush, breakfast left a lot to be desired. Towels, and wash clothes were not replaced after the room cleaned.
10.0 Excellent
Pros: Loved the hotel over all. The breakfast was different each day and loved how they had cookies each evening. Everyone was extremely nice. The view from our balcony was great.
Cons: Nothing I didn’t like.
10.0 Excellent
Pros: The room & bathroom was exceptionally clean. The bed was very comfortable which attributed to a good rest. The floor the room is on was quiet. The breakfast is delicious. The staff were very polite & helpful. The location is perfect to downtown Gatlinburg.
Cons: Nothing
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 290 reviews
All reviews
- All reviews
- Families
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Comfy beds, clean and great location
Excellent
8.3
Pros: good variety to please anyone
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10.0
Pros: How friendly the staff was
Good
6.7
Pros: The pool ,convenience to the area ,parking
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The spacious shower!
Good
7.5
Pros: Room was clean
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 290 reviews
Service
9.9
Cleanliness
9.1
Location
9.1
Food
9.0
Breakfast
9.0
Room
8.4
Amenities
7.3
Service
9.9
Location
9.2
Room
7.2
8.3 Excellent
Pros: Location
Cons: I had a room with no river view
10.0 Excellent
Pros: Comfy beds, clean and great location
Cons:
8.3 Excellent
Pros: good variety to please anyone
Cons: when I booked the room I had a creek side room when we checked in and went to room it wasn't.going to argue.we stayed there numerous time it was a great stay close to everything
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10.0 Excellent
Pros: How friendly the staff was
Cons: Shower head could of been more updated
6.7 Good
Pros: The pool ,convenience to the area ,parking
Cons: No view, was put in a room when on balcony everyone was walking by so no privacy ,no smoking poles in parking lot where we had to smoke ,went to the pool and there was no towels,
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: The spacious shower!
Cons: Not enough parking for all of the guest. Wish there had been a sink outside the bathroom.
7.5 Good
Pros: Room was clean
Cons: No exhaust fan in bathroom. Unbelievable!!!
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,610 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.0
Pros: The location
Excellent
10.0
Pros: Great deal for the money.Staff was friendly and quick to assist.
Excellent
10.0
Pros: Everything
Okay
4.6
Pros: Ease of booking.
Excellent
9.2
Pros: The room was huge much larger than expected and very clean we will definitely be back it is sometimes difficult to find a clean room at such a low price
Excellent
10.0
Good
7.5
Excellent
10.0
Pros: The room was clean, the beds were very comfortable. Breakfast was nice and the location is perfect. Staff was very friendly. We had a great stay.
Excellent
10.0
Pros: Great location, great pool and a nice breakfast.
Excellent
8.3
Pros: Excellent location, 2 blocks from main street in Gatlinburg. Very friendly staff. Clean. TV was a lonnnnnggg way from viewing area, but ok.
Excellent
9.2
Pros: Staff very friendly and helpful.
Excellent
8.0
Pros: Location and price
Details
Reviews
Overall 8.7 Excellent
Based on 1,610 reviews
Service
9.3
Value
9.2
Location
8.9
Cleanliness
7.9
Room
7.6
Vibe
7.4
Pool
7.3
WiFi
6.7
Breakfast
5.3
Service
9.4
Value
9.1
Location
9.0
Cleanliness
8.4
Room
8.0
Breakfast
5.4
Service
9.1
Location
9.1
Cleanliness
7.8
Pool
7.8
Room
7.3
Breakfast
5.2
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10.0 Excellent
Pros: Great deal for the money.Staff was friendly and quick to assist.
Cons:
10.0 Excellent
Pros: Everything
Cons: The staff was wonderful, helpful and kind, the location fantastic, the room large and comfortable, the pool wonderful
4.6 Okay
Pros: Ease of booking.
Cons: The beds were completely horrible. All three of us barely rested from tossing and turning all noght on such rock hard beds.
9.2 Excellent
Pros: The room was huge much larger than expected and very clean we will definitely be back it is sometimes difficult to find a clean room at such a low price
Cons: The gentleman working in the office could have been more welcoming and made conversation
10.0 Excellent
Pros:
Cons: We had an amazing time and everything was perfect
7.5 Good
Pros:
Cons: Our view from balcony was not pleasant.
10.0 Excellent
Pros: The room was clean, the beds were very comfortable. Breakfast was nice and the location is perfect. Staff was very friendly. We had a great stay.
Cons:
10.0 Excellent
Pros: Great location, great pool and a nice breakfast.
Cons: It was great and we loved everything
8.3 Excellent
Pros: Excellent location, 2 blocks from main street in Gatlinburg. Very friendly staff. Clean. TV was a lonnnnnggg way from viewing area, but ok.
Cons: Bathroom and vanity setup was odd but serviceable. Continental breakfast was fairly limited but coffee was decent.
9.2 Excellent
Pros: Staff very friendly and helpful.
Cons:
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,423 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.9
Pros: We loved a lot of things about this hotel. Location was fantastic – close enough to the action on Parkway and right next to the Smokies – while still being slightly removed. Felt like a retreat. Tower is up on a hill, so you can see it from just about any location (though the drive up to the resort might hurt your tranny a bit – steep incline). Breakfast was fantastic – include it in your stay if you can get deal on it. Made to order omelets, eggs, and waffles, fine buffet style food like grits, sausage gravy, biscuits, sausage, bacon, scrambled eggs, pancakes, and cold items like cereal and bagels, among other things. Plus juice, coffee, etc. Really great. Nathan – the very understated gentleman wizard behind the main food station was not only preparing up to 6 items on the grill (mainly complex omelets), but also restocking items, keeping food fresh, and even holding the silver buffet tops for guests while they took food, among other things all at the same time. Servers were great, too. Rooms were good, and most importantly, the beds were great – clean and comfortable. The bedroom and bath were clean. Other amenities were nice, too. The workout facilities were more than adequate – free weights and nautilus machines. The pool was above average – an upper pool with big slide and hot tub which overflowed to a lower pool with smaller slide, zero-entry, and smaller baby pool. There were many other meeting rooms and 4 huge banquet halls (which we didn't use) – a massive place. The grounds were really nice too – very scenic in general, with nice walk-around paths, sitting areas, and landscaping. Note: We were told, upon arrival, not to leave food in our cars as bears do roam the area. The hotel had significant turnover every night (and seemingly full), so there was a kinetic energy to the place – which we like – but at the same time, it was still pretty quiet (couldn't hear other rooms, etc.).
Excellent
9.6
Pros: it was clean
Excellent
8.0
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: The Park Vista is our favorite place to stay in the Gatlinburg area!
Excellent
9.6
Pros: Beds were very comfortable.
Excellent
8.8
Excellent
9.2
Pros: The friendliness of everyone, Rooms were spacious, very clean. Would stay there again.
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Good
7.5
Pros: Beds were comfortable. Food good. Clean. Staff was wonderful.
Good
6.7
Pros: The view from the rooms or even the parking lot are breath taking. There is a restaurant and bar on site.
Excellent
8.8
Pros: We’ve stayed twice now and it’s our daughters favorite because of the pool.
Details
Reviews
Overall 8.6 Excellent
Based on 3,423 reviews
Pool
8.3
Service
8.2
Room
7.9
Location
7.7
Comfort
7.1
Breakfast
6.3
Amenities
6.1
Vibe
6.0
Cleanliness
5.7
WiFi
1.5
Service
9.0
Pool
8.5
Room
7.8
Location
7.7
Breakfast
6.6
Amenities
5.8
Value
5.7
Cleanliness
5.4
Vibe
4.9
Room
8.7
Service
8.0
Location
7.8
Amenities
6.2
Breakfast
6.1
Vibe
5.5
Room
7.1
7.9 Good
Pros: We loved a lot of things about this hotel. Location was fantastic – close enough to the action on Parkway and right next to the Smokies – while still being slightly removed. Felt like a retreat. Tower is up on a hill, so you can see it from just about any location (though the drive up to the resort might hurt your tranny a bit – steep incline). Breakfast was fantastic – include it in your stay if you can get deal on it. Made to order omelets, eggs, and waffles, fine buffet style food like grits, sausage gravy, biscuits, sausage, bacon, scrambled eggs, pancakes, and cold items like cereal and bagels, among other things. Plus juice, coffee, etc. Really great. Nathan – the very understated gentleman wizard behind the main food station was not only preparing up to 6 items on the grill (mainly complex omelets), but also restocking items, keeping food fresh, and even holding the silver buffet tops for guests while they took food, among other things all at the same time. Servers were great, too. Rooms were good, and most importantly, the beds were great – clean and comfortable. The bedroom and bath were clean. Other amenities were nice, too. The workout facilities were more than adequate – free weights and nautilus machines. The pool was above average – an upper pool with big slide and hot tub which overflowed to a lower pool with smaller slide, zero-entry, and smaller baby pool. There were many other meeting rooms and 4 huge banquet halls (which we didn't use) – a massive place. The grounds were really nice too – very scenic in general, with nice walk-around paths, sitting areas, and landscaping. Note: We were told, upon arrival, not to leave food in our cars as bears do roam the area. The hotel had significant turnover every night (and seemingly full), so there was a kinetic energy to the place – which we like – but at the same time, it was still pretty quiet (couldn't hear other rooms, etc.).
Cons: Age (minor): While it's nice, this is an older hotel, and you can tell through the overall age and minor imperfections everywhere (flaking wood veneer everywhere, somewhat dated furniture and stylings, older bath tile, weathered seals and grout, older pool, etc.). This is a high-traffic property, so it's somewhat expected – just don't expect a newly-renovated interior. Billing (major): Every person on the staff that we encountered was nice – though, there were a few billing issues that they would not correct. We booked early and payed for an upper level room (with view) but received a 1st floor room with view of the maintenance area (employee parking lot, dumpsters, AC unit – which was loud!!) and they would not compensate us for the downgrade or even move us up to another room (which we requested on each of the three nights that we stayed there). Either one would've been fine with us, but they did neither. This is noted because – as shown on their website – you pay more (or less) depending on where the room is located. Additionally, we booked our stay with breakfast included and we were overcharged for each meal (by two adult meals), and even after learning about this, they were unwilling to correct or compensate us for the error – which is pretty amazing. We're not super-finicky travelers, so the age of the hotel is not a big deal, but getting overcharged is something we don't overlook – the billing issues (and room placement) led to a less than satisfying stay.
9.6 Excellent
Pros: it was clean
Cons: the fact my room didn't come with any amenities
8.0 Excellent
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Cons: The breakfast food was overpriced.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: The Park Vista is our favorite place to stay in the Gatlinburg area!
Cons:
9.6 Excellent
Pros: Beds were very comfortable.
Cons: The bartender was hateful and rude.
8.8 Excellent
Pros:
Cons: I felt the staff was rude because of my race. Black!!! I have been to Gatlinburg before and the racial tensions were bad since Trump has been in office. White people in general would not speak to us and the staff was very rude.
9.2 Excellent
Pros: The friendliness of everyone, Rooms were spacious, very clean. Would stay there again.
Cons: That the piano bar was in such a high traffic area, but still enjoyed the music. Very relaxing.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
7.5 Good
Pros: Beds were comfortable. Food good. Clean. Staff was wonderful.
Cons: Had handicapped person and bathroom was not easily accessible. Parking was full and had to push wheelchair from lot to hotel.
6.7 Good
Pros: The view from the rooms or even the parking lot are breath taking. There is a restaurant and bar on site.
Cons: You are high on a mountain over looking the city. Unless you want to drive and park in town you are at the mercy of the trolly schedule. There is no option to walk from the hotel into town. Also, the hotel is not bad but everything just had an older feel to it. I just expected a little more from a Hilton chain hotel.
8.8 Excellent
Pros: We’ve stayed twice now and it’s our daughters favorite because of the pool.
Cons: There is no supervision of the pool whatsoever. This visit was annoying because of a traveling soccer team of about 15 completely out of control and unmonitored teenage boys running around the pool area. They kept running my daughter over in the slide line and literally pushing her out of the way to cut in line and dive down the slide 5 at a time. I went to the top of the slide to monitor this and the boys pushed her aside right in front of me. I had to scold other people’s kids twice, which is something I would never do. But the parents weren’t around as far as I could tell. At some point the management came to monitor the kids, but realistically this soccer team should never be allowed back at this property. Another ladies daughter was getting run over as well and I saw her complain to the management. When the capacity of the pool gets to a point, the management needs to step up and keep track of the slide at the pool because it gets way out of hand and it’s going to cause arguments to people’s parents and my daughter doesn’t want to stay here anymore. I was annoyed too that I had to police other people’s kids for two nights at the pool instead of relax and enjoy our vacation while at the hotel. I’m considering not staying here again because of it. The management needs to disallow sports teams of 15-20 kids with 1 or 2 coaches who are at the bar drinking beer instead of watching the kids.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 1,441 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: The bed was very comfortable
Good
7.5
Pros: Decent location just off the main strip of Gatlinburg. Breakfast was your basic hotel breakfast but was well done.
Excellent
8.0
Pros: Close to all the attractions
Okay
5.4
Pros: We could walk to most attractions
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Good
7.0
Pros: Proximity to town. You can walk
Excellent
10.0
Pros: Quiet and beds was good
Excellent
10.0
Pros: The stay was great, the room was wonderful, this was by far one of the best places I have stayed
Good
7.1
Pros: Location
Excellent
10.0
Pros: Everything was exceptional
Excellent
9.2
Pros: location was great for walking downtown Gatlinburg. The pool was nice. We did like that the room had a sink and vanity outside of the bathroom! When traveling with females its nice to have this option for everyone to get ready in the morning!
Excellent
10.0
Pros: The hotel was very clean the location was excellent the staff was very friendly will definitely recommend this hotel. I will stay there again.
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Details
Reviews
Overall 8.5 Excellent
Based on 1,441 reviews
Service
9.2
Pool
8.7
Location
8.5
Cleanliness
8.4
Room
8.2
Comfort
7.3
Breakfast
4.1
WiFi
3.3
Food
2.6
Service
8.9
Pool
8.6
Room
8.2
Location
8.2
Cleanliness
8.0
Comfort
7.6
Breakfast
4.5
Food
2.7
WiFi
2.3
Service
9.2
Cleanliness
8.7
Location
8.5
Room
7.4
Breakfast
3.3
Food
2.3
WiFi
2.3
7.5 Good
Pros: The bed was very comfortable
Cons: The jacuzzi button needs to be fixed
7.5 Good
Pros: Decent location just off the main strip of Gatlinburg. Breakfast was your basic hotel breakfast but was well done.
Cons: Fuzzy TV reception and cheap feeling doors.
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
5.4 Okay
Pros: We could walk to most attractions
Cons: Our cable was out in our room for 2 days so the one day we wanted to stay in and relax we couldn't even watch TV and we called to tell the staff about it and they were pretty rude about it saying he didn't know what to tell us
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
7.0 Good
Pros: Proximity to town. You can walk
Cons: Pool small.
10.0 Excellent
Pros: Quiet and beds was good
Cons: The coffee pot in room. Free Breakfast was not very good. Tv was too small
10.0 Excellent
Pros: The stay was great, the room was wonderful, this was by far one of the best places I have stayed
Cons: N/A
7.1 Good
Pros: Location
Cons: The pillow wasn't comfortable at all.
10.0 Excellent
Pros: Everything was exceptional
Cons: Nothing
9.2 Excellent
Pros: location was great for walking downtown Gatlinburg. The pool was nice. We did like that the room had a sink and vanity outside of the bathroom! When traveling with females its nice to have this option for everyone to get ready in the morning!
Cons: The carpet in our room could have been cleaner or newer. Breakfast was nice, but could have had a few more options.
10.0 Excellent
Pros: The hotel was very clean the location was excellent the staff was very friendly will definitely recommend this hotel. I will stay there again.
Cons: The only thing I did not like was the breakfast. But the coffee was very good.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.2 Excellent
Based on 1,199 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Staff was very nice. We had to learn how to use the door key card. The lady cleaning the room next door came to our rescue with a smile on her face and a very helpful demeanor. All the staff was pleasant and smiley. When the drink machine did not drop my soda, the desk clerk came to the rescue with a smile on his face, and wiggled the machine just right, and out came my soda. All Good from my perspective.
Excellent
9.2
Pros: The size of the room.
Excellent
10.0
Pros: Everything was great.
Excellent
8.1
Pros: Credit on our bill for inconvenience of broken air our 1st night until they fixed. Beds comfortable. Spacious. Clean
Excellent
8.8
Pros: It was very spacious, and very quiet.
Excellent
10.0
Pros: Gravy and biscuits were good and the bagels. Coffee was great
Good
6.7
Pros: The young lady at the front desk was very friendly and helpful
Excellent
8.0
Pros: Bed was comfortable. Liked the laminate flooring rather than carpet. Breakfast was good. Quiet.
Excellent
9.0
Pros: Included breakfast, location, pool.
Excellent
9.6
Pros: It was nice and quiet and located in a great area.
Mediocre
2.0
Pros: Close to trolly.
Good
7.5
Pros: Spacious rooms just need a little upgrade, overall, very good
Details
Reviews
Overall 8.2 Excellent
Based on 1,199 reviews
Pool
9.0
Service
8.2
Location
8.2
Room
8.0
Comfort
7.6
Breakfast
7.1
WiFi
2.9
Vibe
2.8
Pool
9.4
Location
8.5
Service
8.4
Room
7.7
Comfort
7.5
Breakfast
7.0
Vibe
2.1
Pool
8.7
Service
8.5
Location
8.4
Room
7.8
Comfort
7.4
Breakfast
6.8
Cleanliness
6.2
9.0 Excellent
Pros: Staff was very nice. We had to learn how to use the door key card. The lady cleaning the room next door came to our rescue with a smile on her face and a very helpful demeanor. All the staff was pleasant and smiley. When the drink machine did not drop my soda, the desk clerk came to the rescue with a smile on his face, and wiggled the machine just right, and out came my soda. All Good from my perspective.
Cons: Walking up and down those hills...
9.2 Excellent
Pros: The size of the room.
Cons: The landscaping.
10.0 Excellent
Pros: Everything was great.
Cons: People were smoking on their balconies and I couldn't use mine because of the smell.
8.1 Excellent
Pros: Credit on our bill for inconvenience of broken air our 1st night until they fixed. Beds comfortable. Spacious. Clean
Cons: Pet rooms have no view. Not allowed to have a nicer room due to pet.
8.8 Excellent
Pros: It was very spacious, and very quiet.
Cons: There wasn't good water pressure in the shower.
10.0 Excellent
Pros: Gravy and biscuits were good and the bagels. Coffee was great
Cons: Eggs were good but they were flat. Sausage was undercooked otherwise everything was great.
6.7 Good
Pros: The young lady at the front desk was very friendly and helpful
Cons: Too noisy! The air conditioner was very loud and so were other guests. You could hear people talking just as if they were in your room.
8.0 Excellent
Pros: Bed was comfortable. Liked the laminate flooring rather than carpet. Breakfast was good. Quiet.
Cons: Staff were not friendly.
9.0 Excellent
Pros: Included breakfast, location, pool.
Cons: Floors in room needed to be washed.
9.6 Excellent
Pros: It was nice and quiet and located in a great area.
Cons:
2.0 Mediocre
Pros: Close to trolly.
Cons: Dirty room, dingy, and outdated. Location not the best. Still quite a walk to downtown attractions. Parking was a challenge. We were told that we couldn't bring a motorcycle trailer but there was trailers parked there when we arrived.
7.5 Good
Pros: Spacious rooms just need a little upgrade, overall, very good
Cons: Small coffee maker
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Dream better at the Sleep Inn and Suites in Gatlinburg, TN near Gatlinburg Convention Center and Great Smoky Mountains National Park. Nearby destinations include Ober Gatlinburg Ski Area and Amusement Park, Dollywood Theme Park, Titanic Museum, Rocky Top Sports World and Gatlinburg Space Needle. Enjoy amenities include free breakfast, free WiFi, guest laundry facilities, a 100-guest meeting room, access to copy and fax services and an indoor heated pool with lazy river and hot tub. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.1 Excellent
Based on 1,257 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.8
Pros: Comfortable bed. Room very clean
Excellent
9.6
Pros: Yes the bed was very comfortable.The breakfast was great.
Excellent
8.0
Pros: Staff willing to please. Cleanliness, good breakfast.
Excellent
10.0
Pros: Everything.
Good
6.7
Pros: Staff was friendly.
Excellent
10.0
Pros: The breakfast was really good
Good
7.0
Pros: Location was good help was very nice
Excellent
9.2
Pros: The front desk staff could not be beat. They went above and beyond to make sure we were happy. They called after check in to make sure all was well -- and even ran back to the room after we checked out to find our iPad and my daughter's travel blanket. The staff was ten stars for sure. PLUS we got to see a bear in the street! That made for some happy stupid Northerners.... We would definitely return.
Excellent
9.6
Pros: The room itself was really nice especially the jacuzzi. The pool area was great as well.
Excellent
8.0
Pros: Location
Excellent
9.6
Pros: Overall liked it all the pool and hot tub absolutely amazing wanted to bring it with us!!!!
Excellent
10.0
Pros: An amazing bed, was so comfortable
Details
Reviews
Overall 8.1 Excellent
Based on 1,257 reviews
Bar
10.0
Service
9.0
Pool
7.9
Location
7.5
Breakfast
7.0
Room
6.8
Wellness
6.4
Cleanliness
5.9
Vibe
4.5
WiFi
3.8
Amenities
3.5
Service
9.3
Pool
8.1
Location
7.9
Room
7.5
Breakfast
7.1
Comfort
6.4
Cleanliness
6.0
Vibe
3.7
Amenities
3.2
Service
9.3
Location
7.5
Breakfast
7.1
Room
6.5
Wellness
6.3
Cleanliness
6.3
Amenities
3.0
8.8 Excellent
Pros: Comfortable bed. Room very clean
Cons: Little musty smell especiaaly in hallways
9.6 Excellent
Pros: Yes the bed was very comfortable.The breakfast was great.
Cons:
8.0 Excellent
Pros: Staff willing to please. Cleanliness, good breakfast.
Cons: A little bigger room and better television reception.
10.0 Excellent
Pros: Everything.
Cons: Daniel is AWESOME. The Jones' cant wait to see him again. Next time we hope to bring our crew of young adults to aggravate him. Just kidding. He was such a good dude. The King Room with jacuzzi was awesome. Hubby doesnt normally swim and we swam every night we were there (stayed almost a week) The only thing I had a problem with was we thought it was within walking distance to the main strip. It's not. Daniel, you rock dude. I loved our interactions with you and you need a vacation. You were there as much as I am at my job!!!
6.7 Good
Pros: Staff was friendly.
Cons: Needs updated.
10.0 Excellent
Pros: The breakfast was really good
Cons: How dark it was in the hallway to my room.
7.0 Good
Pros: Location was good help was very nice
Cons: pool closes at 10 p.m. would have been better if they were open all night for the adults that dont have children with them.
9.2 Excellent
Pros: The front desk staff could not be beat. They went above and beyond to make sure we were happy. They called after check in to make sure all was well -- and even ran back to the room after we checked out to find our iPad and my daughter's travel blanket. The staff was ten stars for sure. PLUS we got to see a bear in the street! That made for some happy stupid Northerners.... We would definitely return.
Cons: The facility is dated and a little rough around the corners. You get what you pay for -- but I don't mean that in a horrible way. Don't expect the Ritz Carlton. The beds were comfy, the pillows soft, the breakfast hearty, the showers powerful. If you expect a utilitarian experience, you will be happy. And again -- superb staff.
9.6 Excellent
Pros: The room itself was really nice especially the jacuzzi. The pool area was great as well.
Cons: The tv in the room wasn't great, it was a little dated.
8.0 Excellent
Pros: Location
Cons: Maid service only offered every three days
9.6 Excellent
Pros: Overall liked it all the pool and hot tub absolutely amazing wanted to bring it with us!!!!
Cons: Add bacon to the breakfast entrees Could've had more than 2 tubes for the lazy river couldn't get the chance to try it cause of not enough tubes
10.0 Excellent
Pros: An amazing bed, was so comfortable
Cons: Need to switch up breakfast
Dream better at the Sleep Inn and Suites in Gatlinburg, TN near Gatlinburg Convention Center and Great Smoky Mountains National Park. Nearby destinations include Ober Gatlinburg Ski Area and Amusement Park, Dollywood Theme Park, Titanic Museum, Rocky Top Sports World and Gatlinburg Space Needle. Enjoy amenities include free breakfast, free WiFi, guest laundry facilities, a 100-guest meeting room, access to copy and fax services and an indoor heated pool with lazy river and hot tub. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7.9 Good
Based on 3,842 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Good location, great staff, and just relaxing
Excellent
10.0
Pros: The location was beautiful. It was very peaceful and quiet.
Okay
5.0
Pros: Room was clean but didn’t get enough towels for each day for 3 people
Good
7.9
Pros: Had to be moved to Westgate on the parkway the first night. The staff there is rude and terrible! I was so happy to return to River terrace the next morning for the remainder of our trip. The bathrooms need serious updating and the carpet could use replacing but we love the location and are repeat customers simply for that reason. The staff at River Terrace is wonderful and so helpful!
Excellent
10.0
Pros: Pool was great, We loved the area, and withing walking distance to all the activiteis around.
Good
7.9
Pros: It was close to town and restaurants!!
Excellent
9.6
Good
6.0
Pros: We love to stay within walking distance of downtown Gatlinburg so this was great for that.
Good
6.7
Pros: Location was amazing, Gatlinburg was great, staff was really friendly and very helpful. I loved the ability to text the front desk.
Excellent
10.0
Pros: We loved our room, the view, and the location. Great place to stay. We will stay thre again.
Excellent
8.3
Pros: Location, pool, room
Excellent
9.0
Pros: Location was awesome. View from balcony was great as well.
Details
Reviews
Overall 7.9 Good
Based on 3,842 reviews
Service
8.6
Location
8.5
Room
6.3
Amenities
3.8
Breakfast
3.1
Vibe
2.9
WiFi
2.5
Service
8.5
Location
8.5
Room
5.6
Cleanliness
5.4
Amenities
3.9
Breakfast
3.6
Vibe
2.0
WiFi
1.6
Service
9.2
Location
8.1
Room
6.2
Amenities
3.7
Vibe
3.3
Breakfast
3.3
WiFi
0.9
Service
8.7
Location
8.7
Room
5.7
10.0 Excellent
Pros: Good location, great staff, and just relaxing
Cons: Nothing
10.0 Excellent
Pros: The location was beautiful. It was very peaceful and quiet.
Cons:
5.0 Okay
Pros: Room was clean but didn’t get enough towels for each day for 3 people
Cons: Walking the steep drive to get to our room and our parking space in front of room was gone when we got back
7.9 Good
Pros: Had to be moved to Westgate on the parkway the first night. The staff there is rude and terrible! I was so happy to return to River terrace the next morning for the remainder of our trip. The bathrooms need serious updating and the carpet could use replacing but we love the location and are repeat customers simply for that reason. The staff at River Terrace is wonderful and so helpful!
Cons:
10.0 Excellent
Pros: Pool was great, We loved the area, and withing walking distance to all the activiteis around.
Cons:
7.9 Good
Pros: It was close to town and restaurants!!
Cons: Nothing was wrong!!
9.6 Excellent
Pros:
Cons: Parking was too tight
6.0 Good
Pros: We love to stay within walking distance of downtown Gatlinburg so this was great for that.
Cons: Walls did not keep noises out. Crying babies, voices and yapping dogs were an issue.
6.7 Good
Pros: Location was amazing, Gatlinburg was great, staff was really friendly and very helpful. I loved the ability to text the front desk.
Cons: The balcony was dirty, covered in a water leak, there was a bandaid on the ground. The coffee machine was missing a piece, the whole place just seemed old, a little out of date and dingy, paint scrapes and just poorly maintained. The WiFi was non-existent (the network was there but didn't work at all), the lack of elevator was a surprise, the hills were exhausting to climb...as well as the lack of hottub/whirlpool and no breakfast was frustrating.
10.0 Excellent
Pros: We loved our room, the view, and the location. Great place to stay. We will stay thre again.
Cons:
8.3 Excellent
Pros: Location, pool, room
Cons: Housekeeping only cleaned our room once in our 4 day stay. I submitted complaint at reception when we checked out but don't expect any reply. Would've liked a hotel breakfast service.
9.0 Excellent
Pros: Location was awesome. View from balcony was great as well.
Cons: Room service needs to identify tthemselves before entering..they knocked 1 time, then attempted to enter after not answering quick enough for them..if it had not been for security chain on door. They would have walked in with myself getting out of shower
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.6 Good
Based on 3,835 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.8
Pros: River and bear that showed up in the morning.
Okay
4.6
Pros: Motel look like is was nose at one time
Excellent
10.0
Pros: We love this lodge. We stay here every year! This morning we had a Bear right at our car, got into our cooler and ate our macaroni salad! Definitely recommend this hotel!!!
Excellent
9.6
Pros: The creek by the hotel convenient to area lications
Good
6.3
Pros: Location and staff
Okay
4.0
Pros: The poolside café was good and priced properly. The room service was efficient and friendly.
Excellent
10.0
Pros: The pools were great.
Excellent
9.2
Pros: Great location, comfortable, quiet, clean
Excellent
8.0
Pros: Quiet. Laundry worked well.
Good
7.1
Pros: Pool, stream and front desk staff
Excellent
10.0
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Okay
5.4
Pros: it was in an ok area
Details
Reviews
Overall 7.6 Good
Based on 3,835 reviews
Pool
8.7
Service
8.6
Location
8.1
Wellness
7.7
Room
5.0
Comfort
4.6
Cleanliness
4.6
Breakfast
4.1
Amenities
3.7
Vibe
3.2
WiFi
1.7
Bar
0.9
Pool
8.6
Service
8.6
Wellness
8.1
Location
7.5
Room
4.4
Breakfast
4.2
Cleanliness
4.0
Comfort
3.9
Vibe
2.8
Amenities
2.5
Pool
9.0
Service
8.3
Location
8.3
Wellness
8.2
Comfort
5.3
Room
4.8
Cleanliness
4.6
Amenities
4.0
Breakfast
3.6
Vibe
2.1
3.8 Mediocre
Pros: River and bear that showed up in the morning.
Cons: Room was outdated, dirty furniture ,musty odor, nothing like it was presented on the website. We slept with the window open because of the musty and bad odor in the room. Bed was super hard and very uncomfortable. Will not return. I need refund!!!
4.6 Okay
Pros: Motel look like is was nose at one time
Cons: The room was terrible. Nasty carpet. Cigarette stains on bath tub. Smelled super bad. Bedding was discussing. View sucked tree in view. Room 229 is terrible
10.0 Excellent
Pros: We love this lodge. We stay here every year! This morning we had a Bear right at our car, got into our cooler and ate our macaroni salad! Definitely recommend this hotel!!!
Cons:
9.6 Excellent
Pros: The creek by the hotel convenient to area lications
Cons: That our hotel door wouldn't lock and the parking lot
6.3 Good
Pros: Location and staff
Cons: It was an old room with older toilet and sink. The furniture was obviously very old and chipped. The room was very musty and there was a creek right behind our room that was unusually loud.
4.0 Okay
Pros: The poolside café was good and priced properly. The room service was efficient and friendly.
Cons: Parking was difficult. The room did not match what I had reserved online. The rooms are outdated and need repairs. The bathroom was in dire need of a good cleaning and repairs.
10.0 Excellent
Pros: The pools were great.
Cons: Not at all.
9.2 Excellent
Pros: Great location, comfortable, quiet, clean
Cons: A little dated and bathroom was in desperate need of a remodel
8.0 Excellent
Pros: Quiet. Laundry worked well.
Cons: No
7.1 Good
Pros: Pool, stream and front desk staff
Cons: Price
10.0 Excellent
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Cons: Nothing to really complain about. Learn the Trolley stops for sure. After walking all day, the hill back up was no fun.
5.4 Okay
Pros: it was in an ok area
Cons: you could tell the room used to be a smoking room.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.6 Good
Based on 1,542 reviews
All reviews
- All reviews
- Couples
- Families
Okay
5.4
Excellent
10.0
Pros: Great location staff was fabulous very clean. Best hotel I’ve ever stayed at and will stay there again if going to gatlinburg. The rooms looked exactly like pics posted on sight. Super comfortable and didn’t hear any noises
Good
7.9
Pros: The breakfast was pretty good. The location was good. The room was nicely updated and clean
Excellent
10.0
Pros: staff was very polite and professional. A very nice relaxing get away from home yet with the feeling of being home.
Good
7.1
Pros: Walking distance from everything
Excellent
8.3
Pros: The deco of the room, the view of the river.
Good
7.5
Pros: The breakfast was very good !!! The young girl at the front desk was very helpful and so kind !!!
Good
7.0
Pros: Not too far from the main strip.
Mediocre
2.0
Pros: location
Excellent
10.0
Pros: We were supposed to go to Myrtle beach got there and had to evacuate the next day, but called days inn and got a reservation best vacation in 10 years. Will definitely be back soon.
Mediocre
2.5
Pros: The place was a dump I would like a refund we left 2 days earlier breakfast was terrible the staff was rude bathroom was so tiny no conditioner in bathroom only shampoo door to balcony did not have a lock on it
Excellent
10.0
Pros: Located right on the river! Less than a half mile walk to downtown!
Details
Reviews
Overall 7.6 Good
Based on 1,542 reviews
Service
8.7
Location
8.7
Breakfast
6.8
Room
6.1
Amenities
2.2
WiFi
2.1
Location
8.7
Service
8.5
Breakfast
6.3
Room
5.8
Amenities
2.2
Service
9.1
Location
8.6
Breakfast
6.8
Room
6.4
Vibe
2.7
Amenities
2.2
5.4 Okay
Pros:
Cons: Floors where dirty, a lot noisy from road
10.0 Excellent
Pros: Great location staff was fabulous very clean. Best hotel I’ve ever stayed at and will stay there again if going to gatlinburg. The rooms looked exactly like pics posted on sight. Super comfortable and didn’t hear any noises
Cons: Nothing it was great
7.9 Good
Pros: The breakfast was pretty good. The location was good. The room was nicely updated and clean
Cons: The beds were awful, so hard. The bathroom was very small no room on the vanity to put my things for getting ready
10.0 Excellent
Pros: staff was very polite and professional. A very nice relaxing get away from home yet with the feeling of being home.
Cons:
7.1 Good
Pros: Walking distance from everything
Cons: The air conditioner did not work well
8.3 Excellent
Pros: The deco of the room, the view of the river.
Cons: The exterior a little dated. Interior doors and jams worn/chipped. (Wanna stress that it appears hotel is working to remodel/update. Like to see it next year.) Room service did not make the bed any day. Balcony dirty, spider webs and hot/noisy due to ac unit.
7.5 Good
Pros: The breakfast was very good !!! The young girl at the front desk was very helpful and so kind !!!
Cons: The walking distance to the main strip
7.0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
2.0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
10.0 Excellent
Pros: We were supposed to go to Myrtle beach got there and had to evacuate the next day, but called days inn and got a reservation best vacation in 10 years. Will definitely be back soon.
Cons: Nothing everything was great
2.5 Mediocre
Pros: The place was a dump I would like a refund we left 2 days earlier breakfast was terrible the staff was rude bathroom was so tiny no conditioner in bathroom only shampoo door to balcony did not have a lock on it
Cons: Everything the little girl at the front desk was rude the room was dirty the fan in the bathroom had so much dust on it We will never stay there again
10.0 Excellent
Pros: Located right on the river! Less than a half mile walk to downtown!
Cons: Nothing
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,457 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Location. Free parking. Room was okay - comfortable... som maintenance needed... the pool and hot tub looked nice/fun though we did NOT use it... I liked our balcony...
Good
6.3
Pros: Room was comfortable for older place. Poor renovation of bathroom. Bathroom door actually hit the toilet when fully opened.
Excellent
9.6
Pros: The location was great, walked to everything and short drive to Pigeon Ford. The trolley stops right in front of the hotel. My 4 year old son loved the indoor pool. Had to mention this: My husband left a box of cigars in the room, he never smoked them because the hotel is non smoking which is a great thing. On the way home, maybe an hour away, he realized he forgot them. He was sure they were gone. We called the hotel and they said they would send someone up stairs to retrieve them and call us back. A couple hours later, the front desk called us and let us know they had our property and that the person who handles shipping would give us a call. My husband was happy but felt the Cuban cigars would be missing. 2 days later we received a call from the shipping guy and then 3 days later we received the cigars with all of his cigars in there. It’s so refreshing and a blessing to know that there are honest people out there. Thank you Glenstone Lodge! We’ll see you guys next time we’re in Gatlinburg.
Excellent
10.0
Pros: Room , pool indoors and outdoor, picnic area and the location is perfect, walk distance to everything.
Good
6.0
Pros: Employees were kind. Although I didn’t need much, the enter action I did have was pleasant
Excellent
9.6
Pros: The king size bed was HUGE! Everything was extremely clean!
Good
7.0
Pros: Location
Okay
4.6
Pros: The room was nice
Poor
1.0
Pros: The staff was very nice and helpful.
Excellent
9.6
Pros: The facility was very nice and the pools were very nice. The room was clean and the beds were very comfortable! The staff was wonderful! We arrived early and they allowed us to go ahead and park our vehicle and they called us as soon as our room was ready which was a very nice touch! Would definitely recommend this facility!
Good
7.9
Pros: Staff was friendly, and they had a very nice pool!
Excellent
8.8
Pros: Not to far from down town
Details
Reviews
Overall 7.6 Good
Based on 1,457 reviews
Location
8.4
Service
8.2
Pool
7.3
WiFi
6.9
Cleanliness
5.6
Room
5.6
Breakfast
5.0
Food
4.8
Comfort
4.1
Vibe
4.0
Wellness
3.8
Amenities
3.3
Location
8.2
Service
8.0
Pool
7.9
Room
5.7
Cleanliness
5.7
Food
4.5
Breakfast
4.5
Comfort
3.8
Wellness
3.8
Vibe
3.6
Amenities
2.9
Service
8.8
Location
8.4
Pool
7.5
Value
6.1
Cleanliness
5.7
Room
5.3
Breakfast
5.0
Comfort
4.8
Vibe
3.2
Amenities
2.8
7.5 Good
Pros: Location. Free parking. Room was okay - comfortable... som maintenance needed... the pool and hot tub looked nice/fun though we did NOT use it... I liked our balcony...
Cons: Old... dated... hot in the hallways... things in bathroom in disrepair...
6.3 Good
Pros: Room was comfortable for older place. Poor renovation of bathroom. Bathroom door actually hit the toilet when fully opened.
Cons: Buy some new ice machines that work. Indoor pool needs updated. Putting green condition was awful. We expected restaurant to be open. Wasn’t advertised that it was closed. Staff wasn’t very friendly overall.
9.6 Excellent
Pros: The location was great, walked to everything and short drive to Pigeon Ford. The trolley stops right in front of the hotel. My 4 year old son loved the indoor pool. Had to mention this: My husband left a box of cigars in the room, he never smoked them because the hotel is non smoking which is a great thing. On the way home, maybe an hour away, he realized he forgot them. He was sure they were gone. We called the hotel and they said they would send someone up stairs to retrieve them and call us back. A couple hours later, the front desk called us and let us know they had our property and that the person who handles shipping would give us a call. My husband was happy but felt the Cuban cigars would be missing. 2 days later we received a call from the shipping guy and then 3 days later we received the cigars with all of his cigars in there. It’s so refreshing and a blessing to know that there are honest people out there. Thank you Glenstone Lodge! We’ll see you guys next time we’re in Gatlinburg.
Cons: The buffet breakfast had limited items but staff was super friendly.
10.0 Excellent
Pros: Room , pool indoors and outdoor, picnic area and the location is perfect, walk distance to everything.
Cons:
6.0 Good
Pros: Employees were kind. Although I didn’t need much, the enter action I did have was pleasant
Cons: The restaurant was closed. The bathroom tub had rust on the inside where one would stand for showering. There was a constant drip from tub. One of the lights did not work. My thought is we got one of the worst rooms because fee was lowered
9.6 Excellent
Pros: The king size bed was HUGE! Everything was extremely clean!
Cons: The inside pool was too hot.Outside pool was great.
7.0 Good
Pros: Location
Cons: It was not a 3 star hotel
4.6 Okay
Pros: The room was nice
Cons: The whole place needs a paint job. Smelled like body odor on second floor. The hot tub is a gimmick. Who has an un jetted hot tub? That's like taking a bath with other people. Gross. We were disappointed in everything about this place but the inside of the room. It's in need of a face lift.
1.0 Poor
Pros: The staff was very nice and helpful.
Cons: The location was way too close to other hotels. The parking lot had NO parking spaces so you had the risk of someone hitting your car. There was also a 2-3 inch cockroach crawling on our bathroom counter. NOT HAPPY!
9.6 Excellent
Pros: The facility was very nice and the pools were very nice. The room was clean and the beds were very comfortable! The staff was wonderful! We arrived early and they allowed us to go ahead and park our vehicle and they called us as soon as our room was ready which was a very nice touch! Would definitely recommend this facility!
Cons:
7.9 Good
Pros: Staff was friendly, and they had a very nice pool!
Cons: Rooms were small, and bathroom was extremely small.
8.8 Excellent
Pros: Not to far from down town
Cons: Little high on the price
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.4 Good
Based on 1,748 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: Location
Okay
5.4
Pros: Large T V
Good
6.0
Pros: Location
Okay
5.4
Okay
4.6
Pros: The location was great!
Okay
5.0
Pros: That it was close to every thing
Poor
1.0
Pros: Nothing, the hotel was really outdated and the room was in really bad shape.
Excellent
8.3
Pros: Close to everything to walk downtown.
Mediocre
2.9
Excellent
8.0
Pros: The hotel was the perfect location, room was clean and spacious
Good
7.5
Pros: food that was there was good.
Good
7.9
Details
Reviews
Overall 7.4 Good
Based on 1,748 reviews
Location
8.1
Service
7.3
Breakfast
6.3
Room
5.9
Cleanliness
4.0
Amenities
2.6
WiFi
0.7
Bar
0.0
Location
8.0
Service
7.4
Value
6.5
Breakfast
6.0
Room
4.9
Cleanliness
2.7
Amenities
2.3
Location
8.2
Comfort
7.6
Service
7.2
Room
6.3
Breakfast
6.3
Cleanliness
4.2
Vibe
3.0
Amenities
2.2
Room
5.0
8.8 Excellent
Pros: Location
Cons: Bed
5.4 Okay
Pros: Large T V
Cons: Dated room—cramped—no chair—bugs of some type. Room not worth the money n
6.0 Good
Pros: Location
Cons: My bed was not made one day and the housekeeper took some of my money
5.4 Okay
Pros:
Cons: No parking, staff was not helpful. I had to park at another hotel and walk to room. Was going to pay cash on arrival but they charged my card even though it said it wouldn't be charged when I made reservation. Reserved room with balcony, no balcony! Very disappointed ☹️
4.6 Okay
Pros: The location was great!
Cons: The carpet needed to be cleaned, the bed linens and towels were stained. We had plumbing issues when we arrived as well. There were holes in the bathroom wall. My reservations stated the my room would have a balcony but that was not true upon arrival!
5.0 Okay
Pros: That it was close to every thing
Cons: We were put way up on the hill with no pool acsess had to walk down a big hill or walk around by a pool that does not go with building to go to an elevator that took you down to parking garage were there was a very small pool beside the rooms there it was dirty and very crowded. People below our room were smoking out under our balcony with no view and could not sit out there the rooms next to us had parties going on on both sides of us people running in and out all night and day but room was ok for the price just next time I want to make sure i have a view like was booked could not see any thing for over grown trees and would have liked for it to be non smoking on the flior below us
1.0 Poor
Pros: Nothing, the hotel was really outdated and the room was in really bad shape.
Cons: Most everything
8.3 Excellent
Pros: Close to everything to walk downtown.
Cons: The shower curtain bar was broke in our room.
2.9 Mediocre
Pros:
Cons: Continental breakfast was horrible Never restocked no milk horrible especially for cereal. Rooms not updating ASAP. Paint peeling bugs everywhere.
8.0 Excellent
Pros: The hotel was the perfect location, room was clean and spacious
Cons: Our bed didnt get made the entire stay (3 nights) they did take out the trash and bring towels.
7.5 Good
Pros: food that was there was good.
Cons: breakfast was fair. only 1 attendant, so many time food was gone, condiments were empty.
7.9 Good
Pros:
Cons: Heated pool did not work
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.5 Good
Based on 1,594 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Good
7.0
Pros: Good location and room layout for stay. Very close to amenities around. We like the bedding and seating area on the window. It is so quiet at night so people can get good sleep whole night.
Excellent
10.0
Pros: Friendly staff, very clean
Okay
4.0
Pros: Close to strip, rooms were clean, staff was AMAZING.
Excellent
9.0
Pros: This was a great price for a room and exactly what I expected. Location is very good - can walk downtown and don't have to pay for parking.
Okay
5.0
Pros: The location. The front desk person was very attentive.
Okay
5.0
Pros: The location
Excellent
10.0
Excellent
9.0
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Details
Reviews
Overall 7.5 Good
Based on 1,594 reviews
Location
9.2
Value
9.1
Service
7.7
Room
5.1
Comfort
4.0
Cleanliness
4.0
Food
2.8
Amenities
2.6
Breakfast
1.9
Location
9.3
Value
9.2
Service
7.8
Room
5.6
Comfort
4.7
Cleanliness
4.1
Food
3.0
Breakfast
1.6
Location
9.3
Value
9.2
Service
7.7
Room
5.4
Comfort
4.3
Cleanliness
3.6
Amenities
3.0
Vibe
2.6
Breakfast
1.9
Value
9.3
Location
8.7
Room
5.0
Comfort
4.2
Cleanliness
3.6
Breakfast
2.3
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
7.0 Good
Pros: Good location and room layout for stay. Very close to amenities around. We like the bedding and seating area on the window. It is so quiet at night so people can get good sleep whole night.
Cons: Parking lot are very narrow so some parking lot could not be used by some specific vehicles like SUV and Pickups. The breakfast room is too small so some people have to grab and go in the peak breakfast time.
10.0 Excellent
Pros: Friendly staff, very clean
Cons:
4.0 Okay
Pros: Close to strip, rooms were clean, staff was AMAZING.
Cons: We went down for breakfast about 1 1/2 hours before breakfast was over. Hardly anything left. We specifically stayed here for the breakfast. Two people stayed in my room. The shower was hot for one 10 minute shower. Waited an hour and water still not warm
9.0 Excellent
Pros: This was a great price for a room and exactly what I expected. Location is very good - can walk downtown and don't have to pay for parking.
Cons:
5.0 Okay
Pros: The location. The front desk person was very attentive.
Cons: Rugs look dirty and worn out. The aisle on the second floor near the elevator was smelly (to marihuana). The heater had a burned smell.
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
9.0 Excellent
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Cons: Only negative drawback was the parking. Very very tight parking spaces.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Overall 6.6 Good
Based on 1,039 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.5
Pros: Location is good. Walking distance to downtown and the park entrance.
Good
7.9
Pros: Location great right by national park bears every day
Okay
5.0
Pros: Value
Mediocre
3.8
Pros: Close to where we wanted to be.
Good
7.9
Pros: L Convenient location, safety, quiet and reasonable price
Excellent
8.3
Pros: Beautiful location in the middle of the smokies!
Mediocre
3.8
Pros: Nothing
Mediocre
2.5
Pros: Nothing, personal was rude the room was a dump tv didn't work bathroom toilet would hardly flush the fake wood floors were sticky bed comforter smelled like pee
Good
6.3
Pros: Were it was.
Excellent
8.0
Pros: Location and cleanliness
Excellent
8.3
Pros: Room had been recently remodeled and was very clean
Mediocre
3.0
Pros: Location to downtown
Details
Reviews
Overall 6.6 Good
Based on 1,039 reviews
Service
7.6
Location
6.7
Food
4.7
Room
4.2
Comfort
4.0
Vibe
3.6
Cleanliness
3.1
WiFi
2.7
Amenities
1.5
Service
7.5
Location
6.3
Comfort
4.3
Room
4.3
Cleanliness
3.5
Vibe
2.6
WiFi
2.5
Amenities
1.2
Service
7.8
Location
7.3
Vibe
3.7
Comfort
3.4
Cleanliness
3.0
Room
2.7
Amenities
1.7
WiFi
1.6
Room
3.3
7.5 Good
Pros: Location is good. Walking distance to downtown and the park entrance.
Cons: Bathroom was a bit old. It will need some renovations.
7.9 Good
Pros: Location great right by national park bears every day
Cons: 100 room security deposit
5.0 Okay
Pros: Value
Cons:
3.8 Mediocre
Pros: Close to where we wanted to be.
Cons: There were dirty used rugs still in the shower, fleas on the beds.
7.9 Good
Pros: L Convenient location, safety, quiet and reasonable price
Cons: Dirty floors, should be mopped every day
8.3 Excellent
Pros: Beautiful location in the middle of the smokies!
Cons:
3.8 Mediocre
Pros: Nothing
Cons: Not clean and not close to anything floor was filthy cable tv was so in and out it wasn’t worth trying to watch
2.5 Mediocre
Pros: Nothing, personal was rude the room was a dump tv didn't work bathroom toilet would hardly flush the fake wood floors were sticky bed comforter smelled like pee
Cons: Everything
6.3 Good
Pros: Were it was.
Cons: The out dated room. The WI-FI did not work even when you payed 5.00 more for better service. Bed mattress were broke down (old). Would not stay there again.
8.0 Excellent
Pros: Location and cleanliness
Cons: Thin walls. Could hear alarms and chatter, as well as no Kleenex in all 3 rooms I had this week. Plus the bathroom fan wasn't working in one room.
8.3 Excellent
Pros: Room had been recently remodeled and was very clean
Cons: The staff was very rude. It planly stated that i would charged upon arrival on the booking.com ad for tis particular place. When i arrived the lady informed me that i didnt have reservations and then come to find out, they tried to charge the entire stay to my card and it was declined. She tried to refuse me a room. I was told that I should have been there at 3pm check in time and there would have been no issue. When I said I would call their corporate office, she changed her tune.
3.0 Mediocre
Pros: Location to downtown
Cons: The room looked like that it had road hard and put away wet!
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 6.3 Good
Based on 270 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Great location, self service breakfast was fine too, clean and spacious room.
Mediocre
2.0
Pros: Decent breakfast
Excellent
9.2
Pros: Comfortable bed
Excellent
10.0
Pros: Within walking distance of the strip.
Good
6.3
Pros: Hotel was within walking distance of basically everything in gatlinburg
Good
7.0
Pros: I booked a hot tub but did not get it. I offered more money and was still refused. The breakfast was a complete disappointment. The biscuits were hard and the waffles tasted stale. Good coffee but while you were getting your breakfast the cook stared at everyone through the door window. Alot of people were saying it creeped them out. Employee's seemed to have a chip on their shoulder. Sign not visible from the road the direction we came in and alot of black hairs were all over the bed sheets.
Excellent
10.0
Pros: Our experience here was wonderful. The room was very clean and looked recently remodeled. The staff was also very friendly and helpful. Overall it was a fabulous trip.
Okay
5.0
Pros: Rooms were nicely decorated
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Poor
1.0
Pros: Nothing.
Excellent
9.6
Pros: Celebrated my 6th anniversary with my husband. And we had a great experience staying here. The staff were nice and all smiles. Our room had a very clean smell to it when we first opened the door. The room itself and the bathroom was clean. The pillows and beds were so soft. The t.v. was huge. Breakfast was good. The pool was nice. And you can't beat the price. We highly recommend this hotel and we will definitely be staying here again.
Poor
1.0
Pros: The only thing decent about this place is the location.
Details
Reviews
Overall 6.3 Good
Based on 270 reviews
Cleanliness
6.9
Comfort
7.5
Location
8.2
Services
6.8
Staff
7.0
Value for money
7.4
8.8 Excellent
Pros: Great location, self service breakfast was fine too, clean and spacious room.
Cons: Everything was fine
2.0 Mediocre
Pros: Decent breakfast
Cons: I stayed 4 nights and NO HOT water in sink and only tepid water in the shower. The bath tub was in bad shape. I notified Front Desk staff (Akeehla) but nothing was done.....she was rude and told me it wasn't her fault that maintenance didn't fix when I followed up.
9.2 Excellent
Pros: Comfortable bed
Cons: The floors were dirty. The bathroom is small.
10.0 Excellent
Pros: Within walking distance of the strip.
Cons:
6.3 Good
Pros: Hotel was within walking distance of basically everything in gatlinburg
Cons: Tv was busted in the room. Contacted front desk to have it swapped out or to change rooms but nothing was done about it. Staff is less than helpful and not very friendly when you actually need something
7.0 Good
Pros: I booked a hot tub but did not get it. I offered more money and was still refused. The breakfast was a complete disappointment. The biscuits were hard and the waffles tasted stale. Good coffee but while you were getting your breakfast the cook stared at everyone through the door window. Alot of people were saying it creeped them out. Employee's seemed to have a chip on their shoulder. Sign not visible from the road the direction we came in and alot of black hairs were all over the bed sheets.
Cons: The food, staff attitude, and cleanliness.
10.0 Excellent
Pros: Our experience here was wonderful. The room was very clean and looked recently remodeled. The staff was also very friendly and helpful. Overall it was a fabulous trip.
Cons: no complaints of anything.
5.0 Okay
Pros: Rooms were nicely decorated
Cons: The facility would not fix the problems with the room and housekeeping didn't clean the room during our stay
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
1.0 Poor
Pros: Nothing.
Cons: Everything. There were flies in the room. Room was extremely dirty. False advertising. Due to renovations there is no free breakfast. Do not recommend this hotel at all.
9.6 Excellent
Pros: Celebrated my 6th anniversary with my husband. And we had a great experience staying here. The staff were nice and all smiles. Our room had a very clean smell to it when we first opened the door. The room itself and the bathroom was clean. The pillows and beds were so soft. The t.v. was huge. Breakfast was good. The pool was nice. And you can't beat the price. We highly recommend this hotel and we will definitely be staying here again.
Cons:
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.2 Good
Based on 698 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Everything was clean in room just need to leave a couple more wash cloths ,other than that nice
Mediocre
2.5
Mediocre
3.3
Pros: Location was good and place feels safe
Good
7.5
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Mediocre
3.3
Pros: Nothing. We was bit up by bed bugs!
Mediocre
3.8
Pros: The location is close to everything downtown, but not exactly close enough that you get all the noise from it.
Excellent
9.2
Pros: Location. Room was nicer than expected
Excellent
9.6
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Excellent
10.0
Pros: Pretty much everything.
Poor
1.0
Pros: Nothing
Good
6.7
Pros: Beds very comfortable but rooms too pricey for the quality
Details
Reviews
Overall 6.2 Good
Based on 698 reviews
Location
8.0
Value
6.1
Service
5.8
Room
4.5
Comfort
4.0
WiFi
4.0
Cleanliness
3.5
Breakfast
3.5
Food
2.9
Wellness
2.5
Amenities
2.1
Pool
0.1
Location
8.0
Service
5.8
Comfort
3.6
Room
3.4
Breakfast
3.2
Cleanliness
3.1
Amenities
1.9
Pool
0.1
Location
7.9
Service
5.2
Room
4.0
Comfort
3.8
Cleanliness
3.4
Amenities
2.4
7.5 Good
Pros: Everything was clean in room just need to leave a couple more wash cloths ,other than that nice
Cons: There were a few tiny ants under sink basin in floor
2.5 Mediocre
Pros:
Cons: Had a 2 foot hole in the bottom of my bath tub that when I stepped in caused me to fall out of the shower and hurt my arm pretty bad also there was no manager there to assist me when I went to leave and was not able to get in contact with them for a week and they said they had a pool which they did but it had no water in it
3.3 Mediocre
Pros: Location was good and place feels safe
Cons: breakfast was not good at all, room was not clean when we got there and did not come to the room to clean while we were there either, I asked housekeeper, but, when we got back to our room at night found out that they did not show up. Going back to your room after being out all day and got no clean towels ,no beds made, full trash cans. We will never set foot in this hotel ever again. I have never had such a bad experience!
7.5 Good
Pros:
Cons: No pool did not match the web site at all
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
3.3 Mediocre
Pros: Nothing. We was bit up by bed bugs!
Cons: The fact we were ate alive by bed bugs!
3.8 Mediocre
Pros: The location is close to everything downtown, but not exactly close enough that you get all the noise from it.
Cons: The room smelled musty, the pool was under construction, and the room wasn't very clean. The mattress was a little hard, and what I booked the room at was not what I was charged.
9.2 Excellent
Pros: Location. Room was nicer than expected
Cons: Pool was closed.
9.6 Excellent
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Cons: I wasn't disappointed except that I didn't get my points.
10.0 Excellent
Pros: Pretty much everything.
Cons: Nothing. It is lovely.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
6.7 Good
Pros: Beds very comfortable but rooms too pricey for the quality
Cons: The price of the room for quality of rooms and coffee maker didn’t work in room
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.8 Okay
Based on 2,035 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.1
Pros: Location was great.
Mediocre
3.8
Pros: Desk clerk was very helpful.
Good
7.9
Pros: It was good to walk on some place
Mediocre
2.5
Pros: Nothing
Okay
4.2
Pros: Location
Okay
4.6
Pros: Not much. Location is decent. I guess.
Okay
5.4
Pros: The location was it. Next to Crockett's for breakfast and the entrance to the national park.
Okay
4.2
Pros: Location near a lot of stores & Restraunts
Okay
5.0
Pros: Nothing
Mediocre
3.0
Pros: Location. Parking appeared adequate.
Okay
4.2
Pros: Nope
Poor
1.0
Pros: Location
Details
Reviews
Overall 5.8 Okay
Based on 2,035 reviews
Location
8.9
Value
6.5
Service
6.1
Comfort
3.9
Room
3.1
WiFi
3.0
Breakfast
2.6
Vibe
2.5
Cleanliness
2.5
Food
2.5
Amenities
1.9
Location
8.9
Service
6.7
Value
6.4
Comfort
3.5
Breakfast
2.7
Room
2.7
Food
2.5
Cleanliness
2.4
Vibe
1.4
Amenities
1.3
WiFi
1.2
Location
9.1
Service
6.2
Comfort
3.8
Room
2.8
Breakfast
2.6
Vibe
2.4
WiFi
2.3
Amenities
2.2
Cleanliness
2.2
7.1 Good
Pros: Location was great.
Cons: Breakfast was subpar. The flooring transition strips between the carpet and the tile was an accident waiting to happen with sharp exposed metal corners. ( I'm a general contract and someone needs to correct that before someone slices the foot open!)
3.8 Mediocre
Pros: Desk clerk was very helpful.
Cons: Room was in terrible shape. Bathroom door was broken and coming off the hinges. Commode wouldn’t flush. The room had a terrible odor. The furniture was scratched up and worn. When we talked with staff, they offered our money back, because there were no other available rooms.
7.9 Good
Pros: It was good to walk on some place
Cons: The refrigerator was not cold. I didn't have blow air for my hair
2.5 Mediocre
Pros: Nothing
Cons: I would give this hotel 0 rating. Our room was not the room pictured at all. It was dirty and smelled bad. The air conditioner did not work and it was very hot, in the 90's outside. There is only one light that worked. There was not a hairdryer, ironing board, the tub was unusable because there was no way to stop it up to hold water, shower walls were dirty. Breakfast was nasty. The staff that attended the breakfast was extremely rude and non-responsive to questions. The food was also bad. They had everyone sharing an open gallon of milk for breakfast. We paid over $444.00 for 3 nights but left after the second night because it was so bad.I wanted to leave after the first. We chose this hotel because it was a Best Western and had always been pleased with others we stayed at ,not this time! Ruined our entire trip! The only positive note was one employee that worked the check in desk that was very nice and appeared to be the only one that knew anything or cared if customers were taken care of, her name was Mona.
4.2 Okay
Pros: Location
Cons: The lighting was really bad we had to change rooms. The lady that signed us in was not nice. She didn’t tell us anything about breakfast. She also complained the next morning about how much she had to walk around the “stupid” motel. This was the worst place I’ve ever Have stayed in.
4.6 Okay
Pros: Not much. Location is decent. I guess.
Cons: Just about everything. Everything is OLD and rundown. The bedsheets were clean but you can tell the mattresses are really, really old. Not comfortable at all. The room has a very, very funky odor to it like stale feet that lingered the whole night. I wanted to go swimming but the size of the indoor pool was tiny. The doors are hard to open and shut. The mini fridge doesn’t even get cold, so what’s the point? The way the tv and cable is setup is really odd which could make it difficult to operate for some people. The free breakfast was decent.
5.4 Okay
Pros: The location was it. Next to Crockett's for breakfast and the entrance to the national park.
Cons: The hotel is sitting on its laurels because of their location. Very dated although they are renovating (we think our room may have been somewhat) the renovations are sporadic and poor workmanship. Room was musky, tub drained slowly, toilet was poorly installed and rocked side to side, furniture in room was old and very marked up and the mattress was not very comfortable. We said we would never stay there again even if we need to pay more at one of the other locations. Buyer beware :(
4.2 Okay
Pros: Location near a lot of stores & Restraunts
Cons: Days Inn needs a lot of Tender Love & Care , Cleaning & Remolding
5.0 Okay
Pros: Nothing
Cons: No ice. To far from town and to small
3.0 Mediocre
Pros: Location. Parking appeared adequate.
Cons: Hotel was in need of major repair. Pool was nasty. We didn’t let our kids swim. Old and outdated. Looked like a hotel you would see on cops. Website shows false pictures.
4.2 Okay
Pros: Nope
Cons: Run down not clean very poor condition
1.0 Poor
Pros: Location
Cons: Deplorable, filthy, black mold in shower, toilet did not work, breakfast area was so discussing we walked down the street to a local restaurant. The worst motel I have ever stayed in in 50 years.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place