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Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 7,222 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Atmosphere
Excellent
10.0
Pros: I did not dine in.
Excellent
9.2
Pros: Everything
Excellent
9.6
Excellent
10.0
Pros: Couldn’t have asked for anything more!! First time staying here but it definitely will not be our last.
Excellent
10.0
Pros: Everything was first class... bathroom shower was exceptional...room was wonderful as well.
Excellent
10.0
Pros: Just about everything. The staff was great, loved our room, the lobby was bright and colorful.
Details
Reviews
Overall 9.4 Excellent
Based on 7,222 reviews
Vibe
9.5
Location
9.0
Amenities
8.9
Service
8.9
Room
8.6
WiFi
8.5
Wellness
8.3
Comfort
8.2
Pool
8.2
Cleanliness
8.0
Breakfast
5.3
Value
5.3
Vibe
9.5
Location
9.4
Amenities
9.1
Service
9.1
Room
9.0
Comfort
8.8
Pool
8.6
Wellness
8.3
Value
5.3
Breakfast
5.1
Vibe
9.3
Location
9.1
Amenities
8.9
Room
8.7
Service
8.3
Comfort
7.9
Value
5.3
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
10.0 Excellent
Pros: I did not dine in.
Cons: Everything was great
9.2 Excellent
Pros: Everything
Cons: Would be nice if repeat customers was given a discount or some kind of incentive
9.6 Excellent
Pros:
Cons: Absolutely breaktaking! Loved everything about this resort
10.0 Excellent
Pros: Couldn’t have asked for anything more!! First time staying here but it definitely will not be our last.
Cons: Property was beautiful with very helpful staff.
10.0 Excellent
Pros: Everything was first class... bathroom shower was exceptional...room was wonderful as well.
Cons:
10.0 Excellent
Pros: Just about everything. The staff was great, loved our room, the lobby was bright and colorful.
Cons: My husband was disappointed that he couldn't get an appointment for a massage, but he didn't try till last minute. Next time we will stay longer and pre plan for things.
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 9.2 Excellent
Based on 1,507 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Great stay. Great place. Friendly staff. Clean.
Excellent
8.0
Pros: Location location location really good staff affordable
Poor
1.0
Excellent
10.0
Pros: Location and character
Excellent
9.6
Pros: All in all, still a great place to lodge. This was my third stay within the last three years.
Excellent
9.0
Pros: Staff were very friendly and welcoming! Staff made us fee like family! Beds were wonderful! Rooms very spacious! Plan to take my family back this summer!
Excellent
10.0
Pros: Awesome...
Excellent
10.0
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Excellent
9.6
Pros: I enjoyed the fire place and the River at my back door.So relaxing.Will go back again.The people was very nice.
Good
7.0
Pros: Big room, comfortable bed, a fireplace in the room and good location. Nice to come in from the cold and see a blazing fire place, coffee and hot cider set up in the lobby, Always ran out of cookies ( they were replaced, about 6 at a time), and they should not shut down the coffee and cider so soon. Kind of stingy.
Good
6.0
Pros: The staff very friendly..cookies & hot apple cider was yummy...fire out front to sit by at night...
Okay
5.0
Pros: Location
Details
Reviews
Overall 9.2 Excellent
Based on 1,507 reviews
Service
9.1
Location
9.1
Vibe
8.5
Room
8.5
Comfort
8.1
WiFi
6.8
Breakfast
5.3
Wellness
3.2
Location
9.5
Comfort
8.9
Value
8.9
Room
8.8
Service
8.8
Vibe
8.3
Breakfast
4.5
Service
9.1
Location
8.6
Room
8.3
Comfort
8.1
Food
5.3
Breakfast
4.7
10.0 Excellent
Pros: Great stay. Great place. Friendly staff. Clean.
Cons: No
8.0 Excellent
Pros: Location location location really good staff affordable
Cons:
1.0 Poor
Pros:
Cons: There was a resent remodel and not everything was complete
10.0 Excellent
Pros: Location and character
Cons: No
9.6 Excellent
Pros: All in all, still a great place to lodge. This was my third stay within the last three years.
Cons: The breakfast has lost much of it's value. Gone are the breakfast meats and biscuits and gravy that had made this a great value. In their place are refrigerated biscuits that have to be microwaved. Might as well throw them straight into the garbage can. Now instead of being superior to other hotels in the area regarding the breakfast, they are just in line with them.
9.0 Excellent
Pros: Staff were very friendly and welcoming! Staff made us fee like family! Beds were wonderful! Rooms very spacious! Plan to take my family back this summer!
Cons: Breakfast area was on the small side. Ended up taking breakfast back to the room. Could have a little more variety for breakfast. But what was available was very good.
10.0 Excellent
Pros: Awesome...
Cons:
10.0 Excellent
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Cons:
9.6 Excellent
Pros: I enjoyed the fire place and the River at my back door.So relaxing.Will go back again.The people was very nice.
Cons:
7.0 Good
Pros: Big room, comfortable bed, a fireplace in the room and good location. Nice to come in from the cold and see a blazing fire place, coffee and hot cider set up in the lobby, Always ran out of cookies ( they were replaced, about 6 at a time), and they should not shut down the coffee and cider so soon. Kind of stingy.
Cons: The continental breakfast offered left a lot to be desired. We stayed over for 4 nights and it was the same meager offerings each morning. You can expect cereal, breads, yogurt/ toppings, some microwavable (ugh) breakfast sandwiches and a bowl with apples. Breakfast room way too small. Only toaster for all of us to use didn't work on the one side.
6.0 Good
Pros: The staff very friendly..cookies & hot apple cider was yummy...fire out front to sit by at night...
Cons: Breakfast was horrible...we used to always stay here but won’t anymore because of the downsized breakfast...when you pay premium prices for a room one of the things that help is having a good breakfast included...they used to have pancakes which we really missed.
5.0 Okay
Pros: Location
Cons: Nope
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.2 Excellent
Based on 358 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Excellent
10.0
Pros: Room and grounds were clean. Staff was friendly and helpful.
Excellent
9.6
Pros: The hot tub out back with the fire pit overlooking the creek was perfect! Great place to stay during fall and winter!
Excellent
10.0
Pros: The room was very clean and the breakfast was fresh bs good both days we were there
Excellent
9.0
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Excellent
10.0
Pros: The breakfast is amazing!
Excellent
10.0
Pros: Staff was very friendly
Good
7.9
Pros: Clean
Good
7.0
Pros: I liked the value of the room.
Excellent
10.0
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.2 Excellent
Based on 358 reviews
Wellness
10.0
Vibe
9.3
Amenities
9.0
Cleanliness
9.0
Service
8.9
Location
8.6
Room
8.0
Breakfast
7.8
Comfort
7.2
Value
4.2
Amenities
9.0
Service
8.9
Location
8.7
Room
7.9
Breakfast
7.8
Comfort
7.8
Service
8.8
Cleanliness
8.7
Breakfast
7.8
Room
7.6
Comfort
7.5
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Cons: We disliked NOTHING!!!
10.0 Excellent
Pros: Room and grounds were clean. Staff was friendly and helpful.
Cons: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.
9.6 Excellent
Pros: The hot tub out back with the fire pit overlooking the creek was perfect! Great place to stay during fall and winter!
Cons:
10.0 Excellent
Pros: The room was very clean and the breakfast was fresh bs good both days we were there
Cons: It was longer walk to the main strip than we expected
9.0 Excellent
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Cons:
10.0 Excellent
Pros: The breakfast is amazing!
Cons:
10.0 Excellent
Pros: Staff was very friendly
Cons:
7.9 Good
Pros: Clean
Cons: The room was a little small & the refrigerator was behind a door in cabinet it was just. Not so convenient.
7.0 Good
Pros: I liked the value of the room.
Cons: Our shower door often slid open while we were using it. Hall noise was loud at times. It seemed like a lot of doors were being slammed at 5 in the morning during our stay making it hard to sleep. Also the breakfast seemed below average compared to similar places we have stayed recently with breakfast included. We ended up eating out gor breakfast most of the tkme because it was not really good.
10.0 Excellent
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Cons:
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 619 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
10.0
Pros: Beautiful hotel - everything was perfect.
Good
6.0
Pros: The welcome from the staff when we checked in on 23rd was fabulous. Good location. Water available when restaurant shut.
Excellent
9.2
Pros: Loved the location, very easy to get around Gatlinburg, a pretty easy drive to pigeon forge, just don’t go at a high traffic time. And the breakfast was actually great! Most hotels are relatively mediocre in their breakfast but this one was amazing! Very comfy bed and there wasn’t too much or too less blanket and pillows. It was perfect.
Excellent
8.0
Pros: Staff was friendly and willing to help!
Okay
5.0
Pros: The location was great, right outside the national park. When we ordered food from the on-site restaurant to take back to our room on Sunday the bartender was both helpful and courteous and we had the Crispy Cob Salad and Green Bean appetizer which were delicious and filling. The outdoor fire pit was wonderful. The fitness center and salt water pool were nice and clean. It's a non-smoking hotel and when a gentlemen was smoking outside near the fire pit, the front desk was informed and they immediately went out and spoke to him, and asked him to stop.
Good
6.7
Pros: Hotel was clean.
Excellent
10.0
Pros: The staff was fantastic
Excellent
10.0
Pros: Location is awesome
Excellent
10.0
Pros: It was close to everything to do by walking.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 619 reviews
Food
9.5
Service
9.4
Location
9.4
Cleanliness
9.1
Amenities
8.8
Room
8.6
Bar
8.1
Breakfast
7.0
Location
9.5
Service
9.2
10.0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
10.0 Excellent
Pros: Beautiful hotel - everything was perfect.
Cons:
6.0 Good
Pros: The welcome from the staff when we checked in on 23rd was fabulous. Good location. Water available when restaurant shut.
Cons: The guy on breakfast duty on day 3 was grumpy and unhelpful. Bar shutting at 10pm unhelpful.
9.2 Excellent
Pros: Loved the location, very easy to get around Gatlinburg, a pretty easy drive to pigeon forge, just don’t go at a high traffic time. And the breakfast was actually great! Most hotels are relatively mediocre in their breakfast but this one was amazing! Very comfy bed and there wasn’t too much or too less blanket and pillows. It was perfect.
Cons: The ONLY thing I did not like was that we got one of the weird rooms with the door between the other room next to you, so we could hear our neighbors. Otherwise, this hotel has been great.
8.0 Excellent
Pros: Staff was friendly and willing to help!
Cons: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.
5.0 Okay
Pros: The location was great, right outside the national park. When we ordered food from the on-site restaurant to take back to our room on Sunday the bartender was both helpful and courteous and we had the Crispy Cob Salad and Green Bean appetizer which were delicious and filling. The outdoor fire pit was wonderful. The fitness center and salt water pool were nice and clean. It's a non-smoking hotel and when a gentlemen was smoking outside near the fire pit, the front desk was informed and they immediately went out and spoke to him, and asked him to stop.
Cons: We liked the food so much we decided to order the same on Monday, however a different bartender was on duty and she was quite surly and acted like we were a bother. We still placed the order and the food was again delicious. On Tuesday, while sitting next to the fire-pit we thought we might try some entrees and take those back to our room. The restaurant was scheduled to open at 5 pm, So my wife went inside to order, she stood there waiting alone for the bartender to arrive. About fifteen minutes later another customer sits down at the bar. Another minute or two passes and the bartender finally arrives and ignores my wife and begins to take the other customers order. My wife interjects and says she was there first, the bartender ignores her and waits on the other customer. Needless to say we did not place our order.
6.7 Good
Pros: Hotel was clean.
Cons: Motion sensors on air conditioner. On the first night, I woke up in the middle of the night sweating profusely - only to find that the air conditioner fan was OFF when I had set it to ON in order to keep air circulating and to keep room at comfortable temperature while sleeping (I always sleep with fan on). I went downstairs to ask for portable fan & the lady at the front desk told me that they did not have any. I told her my issue & that is when she informed me that the air conditioner works on a motion sensor and when there is no motion detected (i.e. when you're sleeping) the air conditioner will shut off no matter what you have the thermostat set for. I also informed her that at some point the thermostat stopped working, as I could no longer see anything displayed on the screen. All she could offer me was a new pair of sheets & to put a maintenance request in for the next day in regards to the thermostat. Needless to say, it was a pretty sleepless night as I was very uncomfortable from being so hot. This is my first encounter with motion-sensed air conditioners & I was not pleased. I understand the concept of saving energy, but it shouldn't be at the comfort expense of the customer.
10.0 Excellent
Pros: The staff was fantastic
Cons: The Heating unit had a little problem but it was very cold and the manager on duty at 3 AM took care of the situation. Very pleased
10.0 Excellent
Pros: Location is awesome
Cons:
10.0 Excellent
Pros: It was close to everything to do by walking.
Cons:
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 570 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The hotel was a newer hotel in downtown Gatlinburg.
Excellent
9.0
Pros: We really enjoyed staying at this hotel. The rooms are clean and spacious. The location is right off the main strip- but far enough off to not hear the street noise. We asked for adjoining rooms- the front desk staff worked hard to bring our rooms closer together. We didn't get a chance to see the pool- Gatlinburgh has just too much to offer to spend any significant time in the hotel.
Excellent
10.0
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Excellent
8.0
Pros: Bed was great. AC/heat was quiet. Breakfast area was roomy and kept well stocked
Excellent
9.2
Pros: The water park was a huge hit with the children. The location was excellent for coming and going.
Excellent
10.0
Pros: Location and cleanliness
Excellent
10.0
Pros: Everything!!!! Staff was friendly and accommodating. Beautifully maintained and spacious rooms. All the comforts of home.
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
8.0
Pros: Staff, water park
Excellent
9.0
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 570 reviews
Location
9.8
Vibe
9.1
Service
9.1
Breakfast
8.7
Amenities
8.4
Cleanliness
8.0
Room
7.8
Pool
7.5
Comfort
7.3
Value
4.5
Location
9.9
Service
9.1
Vibe
9.0
Breakfast
8.6
Amenities
8.5
Cleanliness
8.1
Room
7.7
Comfort
7.3
Pool
7.2
Location
9.9
Service
9.2
Breakfast
8.7
Cleanliness
7.6
Comfort
7.2
Room
7.1
10.0 Excellent
Pros: The hotel was a newer hotel in downtown Gatlinburg.
Cons: Parking was out in the open, subject to the weather.
9.0 Excellent
Pros: We really enjoyed staying at this hotel. The rooms are clean and spacious. The location is right off the main strip- but far enough off to not hear the street noise. We asked for adjoining rooms- the front desk staff worked hard to bring our rooms closer together. We didn't get a chance to see the pool- Gatlinburgh has just too much to offer to spend any significant time in the hotel.
Cons: We requested adjacent rooms. We are a large family, and the booking site did not allow me to reserve 2 rooms together. I will look further into this, as this is a recurrent problem with the reservation process for me.
10.0 Excellent
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Cons:
8.0 Excellent
Pros: Bed was great. AC/heat was quiet. Breakfast area was roomy and kept well stocked
Cons: No complaints!
9.2 Excellent
Pros: The water park was a huge hit with the children. The location was excellent for coming and going.
Cons: The website said there was a heated whirlpool whirlpool and there was not. Housekeeping services were very late in the day.
10.0 Excellent
Pros: Location and cleanliness
Cons:
10.0 Excellent
Pros: Everything!!!! Staff was friendly and accommodating. Beautifully maintained and spacious rooms. All the comforts of home.
Cons: Everything was fine. Beautiful location. Centrally located to all of the attractions we wanted to take in. Restaurants were within walking distance.
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
8.0 Excellent
Pros: Staff, water park
Cons: Our roon was very humid. Breakfast was poor
9.0 Excellent
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Cons: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 317 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Continental breakfast was great
Excellent
10.0
Pros: loved the look...very clean
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
9.2
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
8.0
Pros: location
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Good
6.7
Pros: Had a bit of everything and was good.
Good
7.9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 317 reviews
Service
9.9
Cleanliness
9.4
Food
9.2
Location
9.1
Breakfast
9.1
Pool
8.8
Room
8.4
Wellness
7.2
Comfort
7.1
Amenities
6.6
Service
9.9
Location
8.9
Room
7.7
8.8 Excellent
Pros: Continental breakfast was great
Cons: No water pressure in the shower
10.0 Excellent
Pros: loved the look...very clean
Cons:
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
9.2 Excellent
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Cons:
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
8.0 Excellent
Pros: location
Cons: seemed a little dated
10.0 Excellent
Pros: Location
Cons: No
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
6.7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7.9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,637 reviews
All reviews
- All reviews
- Couples
- Families
Okay
4.0
Pros: The location
Excellent
10.0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Excellent
10.0
Okay
4.0
Pros: Location ... Extremely pleasant and accommodative day staff
Excellent
8.0
Pros: The rooms were very clean & newly Renovated. Breakfast was exceptional.
Excellent
8.0
Pros: Location and price
Good
7.0
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Good
6.7
Pros: Location was great.
Excellent
10.0
Pros: Easy access to the moutains
Excellent
8.0
Pros: Location.
Good
7.5
Pros: The breakfast food was good, however I would have appreciated some fruit and yogurt and maybe fix something different each day. the location of the hotel was good.
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 1,637 reviews
Service
9.4
Value
9.2
Location
8.9
Cleanliness
8.1
Room
7.7
Pool
7.5
Vibe
7.3
WiFi
6.5
Breakfast
5.6
Service
9.5
Location
8.6
Room
8.1
Cleanliness
8.0
Pool
7.6
Breakfast
5.4
Service
9.6
Value
9.1
Location
9.0
Cleanliness
8.1
Room
7.8
Breakfast
6.1
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10.0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
10.0 Excellent
Pros:
Cons: The young girl that worked at desk was very rude and other people who where in there for breakfast was talking about her being unprofessional..
4.0 Okay
Pros: Location ... Extremely pleasant and accommodative day staff
Cons: Rooms and bathrooms were quite dirty with food left from previous guests in the freezers of the mini fridges
8.0 Excellent
Pros: The rooms were very clean & newly Renovated. Breakfast was exceptional.
Cons:
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
7.0 Good
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Cons: I did not like how small the parking spots were. We were limited to parking spaces. It would have been ok if we had compact cars.
6.7 Good
Pros: Location was great.
Cons: Noisy. You could hear everyone from other rooms and in the hall. Also the plumbing was very load.
10.0 Excellent
Pros: Easy access to the moutains
Cons: No exactly what I expected for the price. Very good value
8.0 Excellent
Pros: Location.
Cons: Breakfast.
7.5 Good
Pros: The breakfast food was good, however I would have appreciated some fruit and yogurt and maybe fix something different each day. the location of the hotel was good.
Cons: could have had eggs, fruit, and yogurt for breakfast. Parking spaces were tooooo narrow.
9.0 Excellent
Pros: Location
Cons: The breakfast was not very good
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,387 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Excellent
8.3
Pros: The view was great! Hotel overall was very nice. Bed was very comfortable, food was pretty good, but expensive.
Excellent
8.0
Pros: comfy bed, quiet room loved the views and piano. landscape is on point .
Excellent
10.0
Pros: Everything was above my expectations. I will stay here again soon. The view from our balcony was beautiful. I had my granddaughter with us and she was thrilled with everything. We will stay again as soon as we get a chance.
Excellent
8.0
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Excellent
9.0
Pros: The location and view. Interior design. Short drive to town.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Excellent
9.0
Pros: Great hotel. Clean and great for families. Rooms are spacious. Staff friendly.
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
9.0
Pros: Great staff and great location
Excellent
10.0
Pros: Location, quality of rooms & great customer service. Nicest hotel in Gatlinburg.
Details
Reviews
Overall 8.6 Excellent
Based on 3,387 reviews
Pool
8.3
Service
8.0
Location
7.8
Room
7.7
Comfort
6.8
Breakfast
6.3
Vibe
6.1
Cleanliness
5.5
WiFi
1.4
Pool
8.5
Service
7.8
Location
7.6
Room
7.2
Breakfast
6.4
Amenities
6.1
Cleanliness
5.0
Vibe
4.7
Service
7.9
Room
7.6
Location
7.5
Comfort
6.6
Breakfast
5.9
Vibe
5.9
Cleanliness
5.6
Value
5.2
Room
7.3
5.0 Okay
Pros:
Cons: The bathroom and the smell of stink bugs
8.3 Excellent
Pros: The view was great! Hotel overall was very nice. Bed was very comfortable, food was pretty good, but expensive.
Cons: Only one set of elevators were working. Waited 10 minutes more than once to get one. The shower set at a slope, so the water ran out into the floor to a drain right where the sink was.
8.0 Excellent
Pros: comfy bed, quiet room loved the views and piano. landscape is on point .
Cons: gooey stuff on front of dresser. dust in room, thick in bathroom. floor beside sink filthy easy fix though just have staff clean..
10.0 Excellent
Pros: Everything was above my expectations. I will stay here again soon. The view from our balcony was beautiful. I had my granddaughter with us and she was thrilled with everything. We will stay again as soon as we get a chance.
Cons: Nothing!
8.0 Excellent
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Cons: The breakfast food was overpriced.
9.0 Excellent
Pros: The location and view. Interior design. Short drive to town.
Cons: Parking was sufficient on arrival. However we went to a late dinner/show arriving back around 2345 and had to park very far away where buses park etc. I didn’t mind the walk so much but we found 8 cars and trucks double parked taking up more than one parking area which would have given enough room for all 4 cars that were forced to park where we did that night.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
9.0 Excellent
Pros: Great hotel. Clean and great for families. Rooms are spacious. Staff friendly.
Cons: Didn't like the drive up the steep mountain. However I love that there is a trolly that takes you to the town.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
9.0 Excellent
Pros: Great staff and great location
Cons:
10.0 Excellent
Pros: Location, quality of rooms & great customer service. Nicest hotel in Gatlinburg.
Cons: Only thing that would make it even better, would be a complimentary breakfast.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,508 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Location was good, Nice place for the money.
Okay
5.0
Pros: The bed was comfortable. The room was clean.
Good
6.0
Pros: Location was really good. Within walking distance of downtown.
Okay
5.0
Pros: Breakfast was very mediocre.
Excellent
10.0
Pros: The motel was more than I expected. Will definitely being staying here again.
Excellent
10.0
Pros: The room had a great view of the mountains
Excellent
8.0
Pros: Close to all the attractions
Excellent
8.8
Pros: Rooms clean, staff very nice, convenient location.
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Excellent
9.0
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Excellent
8.8
Pros: Location was great. And the free breakfast was good but could use some type of meat with it.
Okay
5.0
Pros: Staff was very friendly at the office. The location wasn't too bad as it was a bit of walk to get to the center of town.
_S-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.4 Excellent
Based on 1,508 reviews
Service
9.3
Pool
8.5
Location
8.5
Cleanliness
7.8
Room
7.8
Comfort
7.4
Breakfast
4.1
WiFi
2.7
Food
2.4
Service
9.0
Pool
8.7
Location
7.9
Comfort
7.2
Room
6.9
Breakfast
4.1
Food
2.4
WiFi
1.5
Service
9.1
Location
8.5
Cleanliness
7.9
Room
7.5
Comfort
7.4
Breakfast
3.5
Food
2.3
WiFi
1.4
7.5 Good
Pros: Location was good, Nice place for the money.
Cons: Breakfast was pretty sad. Not much choice.
5.0 Okay
Pros: The bed was comfortable. The room was clean.
Cons: Very noisy property. The shower curtain was missing upon arrival, and the shower curtain rod was broken. Both were fixed within the hour.
6.0 Good
Pros: Location was really good. Within walking distance of downtown.
Cons: The price of the room didn't meet my expectations. On-line pictures looked better than property reality. Parking was very tight. TV service was hit/miss. We had to move to another room because our first room TV wasn't working. Rooms need updating. Lamp shades had tears in them. Pillows and bed was mediocre.
5.0 Okay
Pros: Breakfast was very mediocre.
Cons: Room had a slight mildew or "off" smell and toilet gurgled the multiple times.
10.0 Excellent
Pros: The motel was more than I expected. Will definitely being staying here again.
Cons:
10.0 Excellent
Pros: The room had a great view of the mountains
Cons:
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
8.8 Excellent
Pros: Rooms clean, staff very nice, convenient location.
Cons: Outdated rooms, especially the bathroom but clean, poor breakfast, no meat
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
9.0 Excellent
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Cons:
8.8 Excellent
Pros: Location was great. And the free breakfast was good but could use some type of meat with it.
Cons: It was hard to get the temp right in the room . Also the toilet was very small and low to the ground.
5.0 Okay
Pros: Staff was very friendly at the office. The location wasn't too bad as it was a bit of walk to get to the center of town.
Cons: The breakfast was so so. Some muffins and bread. Scrambled eggs and bisquets and gravy which tasted very generic. Waffle maker. Would have liked some fruit and maybe bacon and english muffins and bagels would have been nice. The cleaning staff were basically nonexistant for the 3 days we stayed.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Overall 8.4 Excellent
Based on 1,059 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: Love the location of this hotel and the stuff was great .
Excellent
9.0
Pros: Location and room
Excellent
8.0
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Excellent
10.0
Pros: How close to the main strip it was. We were within walking distance. Rooms were very clean, staff was amazing. I’m sure we will stay here again.
Excellent
10.0
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Good
7.1
Pros: The breakfast staff was very nice and helpful. It is close to the main strip. Walking distance.
Excellent
8.0
Pros: Location
Excellent
8.3
Pros: Breakfasts were great. Staff was very friendly and helpful.
Excellent
9.0
Pros: The location was the best part for sure, only a couple minutes from the strip. The hotel room was clean and smelled nice. The staff was very nice and helpful. The coffee machine was an awesome bonus. We will be booking this hotel next time for sure!
Excellent
10.0
Pros: It was clean,updated,priced competitively,full breakfast
Excellent
10.0
Pros: Location
Excellent
9.6
Pros: It was close to everything. We walked wherever we needed to go on Main Street. Will stay here again.
Details
Reviews
Overall 8.4 Excellent
Based on 1,059 reviews
Breakfast
8.4
Service
8.3
Location
7.9
Comfort
7.5
Room
7.3
WiFi
3.3
Wellness
3.2
Service
8.9
Breakfast
8.7
Room
8.2
Location
7.7
Value
6.2
Service
8.6
Breakfast
8.3
Comfort
7.6
Room
7.5
Location
6.9
Cleanliness
6.1
5.0 Okay
Pros: Love the location of this hotel and the stuff was great .
Cons: Parking is a nightmare they do not have enough parking for their guest .
9.0 Excellent
Pros: Location and room
Cons: The price for condition of the hotel it was a very old hotel
8.0 Excellent
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Cons:
10.0 Excellent
Pros: How close to the main strip it was. We were within walking distance. Rooms were very clean, staff was amazing. I’m sure we will stay here again.
Cons:
10.0 Excellent
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Cons: Wish there was an outdoor pool.
7.1 Good
Pros: The breakfast staff was very nice and helpful. It is close to the main strip. Walking distance.
Cons: Parking is horrible. There is not enough parking for the rooms there, would say maybe 40 slots to 100 plus rooms. Suggest paying the $10 parking so ur vehicle don't get car dings right behind it. Oh and employees park in the same lot. They do have an over flow parking that is 2 streets away from hotel, but not secured. Not all rooms have a full balcony like it states. Some rooms have a standing balconies only. For the price of the rooms, they need to disclose that to begin with. Keep in mind the ceilings on the 4th floors are shorter than the others. They are only about 6'5. My hunny's head almost hit the ceiling and he is 6'4.
8.0 Excellent
Pros: Location
Cons: Lack of parking
8.3 Excellent
Pros: Breakfasts were great. Staff was very friendly and helpful.
Cons: Parking was tight. Balcony views were fair.
9.0 Excellent
Pros: The location was the best part for sure, only a couple minutes from the strip. The hotel room was clean and smelled nice. The staff was very nice and helpful. The coffee machine was an awesome bonus. We will be booking this hotel next time for sure!
Cons: The only bad thing was parking. The parking lot is fairly small for the hotel and was full most of the time. It looked like people were using the hotels parking lot to park and go walk the strip but they were not staying at the hotel.
10.0 Excellent
Pros: It was clean,updated,priced competitively,full breakfast
Cons:
10.0 Excellent
Pros: Location
Cons: Musty smell in room.
9.6 Excellent
Pros: It was close to everything. We walked wherever we needed to go on Main Street. Will stay here again.
Cons: Nothing
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.1 Excellent
Based on 1,388 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great view with the balcony and it’s walking distance to downtown. The trolly is close by you can ride to the attractions.
Excellent
9.0
Pros: We carried our two dogs with us since they are our children. I liked that there was no carpet in the room. My dogs do not make a mess, but even if a little bit of water is spilled from the water bowl, you can clean it up easier on a non-carpeted floor. I loved the location. The traffic in Gatlinburg was terrible, and we will not go back in October, but we will go back in the spring and summer and this will be the place to stay. It was a perfect location.
Excellent
10.0
Pros: Recommended 100%
Excellent
8.0
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Okay
5.0
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Excellent
10.0
Pros: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.
Excellent
10.0
Pros: Great location. They live up to its name of quality in service .Good breakfast.
Excellent
10.0
Pros: The rooms were really big with a great gas fireplace on a timer. Beds were very comfortable and clean.
Excellent
9.6
Pros: It was spacious and clean. Great value and location!
Mediocre
2.0
Pros: Close to trolly.
Excellent
9.6
Pros: Room was very spacious, clean and comfortable. The staff member checking us in was very nice and helpful. She gave us a great recommendation for a restaurant for lunch. Breakfast was good. A bit of a walk to the shops and attractions, but not too bad. We were able to walk and avoided paying parking downtown.
Excellent
8.0
Pros: Loved the fireplace in the room!
Details
Reviews
Overall 8.1 Excellent
Based on 1,388 reviews
Pool
8.9
Location
7.9
Room
7.8
Service
7.7
Comfort
7.5
Breakfast
6.8
Amenities
6.5
WiFi
2.9
Pool
9.2
Location
7.7
Service
7.4
Room
7.4
Comfort
6.9
Breakfast
6.8
Vibe
3.0
Pool
8.8
Location
8.3
Room
7.8
Service
7.7
Comfort
7.6
Amenities
6.8
Breakfast
6.3
Food
3.9
10.0 Excellent
Pros: Great view with the balcony and it’s walking distance to downtown. The trolly is close by you can ride to the attractions.
Cons: Everything was great
9.0 Excellent
Pros: We carried our two dogs with us since they are our children. I liked that there was no carpet in the room. My dogs do not make a mess, but even if a little bit of water is spilled from the water bowl, you can clean it up easier on a non-carpeted floor. I loved the location. The traffic in Gatlinburg was terrible, and we will not go back in October, but we will go back in the spring and summer and this will be the place to stay. It was a perfect location.
Cons: Only the traffic. I won't go back to Gatlinburg in October again.
10.0 Excellent
Pros: Recommended 100%
Cons:
8.0 Excellent
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Cons: The last night of 3 the neighbors could be heard thru the adjoining door.
5.0 Okay
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Cons: Our room was provided with fresh towels and the trash emptied everyday, but not once was our bed made. Not sure if that is the norm, but was really weird. We did see the maid once on a floor and she was fighting with someone and had her child with her so?
10.0 Excellent
Pros: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.
Cons:
10.0 Excellent
Pros: Great location. They live up to its name of quality in service .Good breakfast.
Cons: no
10.0 Excellent
Pros: The rooms were really big with a great gas fireplace on a timer. Beds were very comfortable and clean.
Cons: Bathroom was small but adequate.
9.6 Excellent
Pros: It was spacious and clean. Great value and location!
Cons: The breakfast could have been better.
2.0 Mediocre
Pros: Close to trolly.
Cons: Dirty room, dingy, and outdated. Location not the best. Still quite a walk to downtown attractions. Parking was a challenge. We were told that we couldn't bring a motorcycle trailer but there was trailers parked there when we arrived.
9.6 Excellent
Pros: Room was very spacious, clean and comfortable. The staff member checking us in was very nice and helpful. She gave us a great recommendation for a restaurant for lunch. Breakfast was good. A bit of a walk to the shops and attractions, but not too bad. We were able to walk and avoided paying parking downtown.
Cons: Wish there had been a spa/jacuzzi.
8.0 Excellent
Pros: Loved the fireplace in the room!
Cons: The staff did not speak English at all and could not tell us where the complimentary breakfast was located
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.0 Excellent
Based on 4,096 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: We loved River Terrace Resorts! The rooms were clean and spacious. The fireplace in the room just set it off! They were friendly and helpful and the text messages were very appreciated! Definitely will stay again!
Excellent
8.8
Pros: It was very clean
Excellent
8.0
Pros: Great location and service
Excellent
8.0
Pros: Location was good
Excellent
10.0
Pros: Easy to find. It's in a good location. The room is a nice size. Bigger than some we have stayed in. And its an easy walk to town.
Excellent
9.0
Pros: N/A
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: We like the location, and we like that it's haunted...
Excellent
8.0
Pros: Location
Okay
4.0
Pros: Not much.
Excellent
10.0
Pros: Location, price, large room, great viewðŸ‘ðŸ»ðŸ‘ðŸ»
Okay
5.0
Pros: Staff were great. Location was awesome. The restaurant connected to the hotel was very good. We were upgraded to a room with a river view which was nice.
Details
Reviews
Overall 8.0 Excellent
Based on 4,096 reviews
Service
8.6
Location
8.5
Room
6.3
Amenities
4.1
Breakfast
2.9
Vibe
2.9
WiFi
2.2
Location
8.7
Service
8.3
Room
6.0
Cleanliness
4.8
Amenities
4.2
Vibe
2.6
Breakfast
2.6
WiFi
1.4
Service
9.1
Location
8.2
Value
6.2
Room
6.0
Amenities
3.7
Breakfast
3.1
Vibe
2.5
WiFi
0.8
Service
8.8
Location
8.8
Room
5.6
10.0 Excellent
Pros: We loved River Terrace Resorts! The rooms were clean and spacious. The fireplace in the room just set it off! They were friendly and helpful and the text messages were very appreciated! Definitely will stay again!
Cons:
8.8 Excellent
Pros: It was very clean
Cons: I did not like that they advertised a FREE breakfast , because I booked through a third party it was not available for me . But since I expressed my disappointment they did give me a coupon for a free Pancake breakfast , which was 1 big pancake not what I was expecting. But the pancake was good and I could have opted for a discount on the breakfast buffet it was either $2 or $3 off , I cannot remember for sure. I feel it was misleading.
8.0 Excellent
Pros: Great location and service
Cons: Very out dated room. Blinds on windows did not work well. We had to throw blankets over the blinds. TV would not let us use our fire stick to watch movies.
8.0 Excellent
Pros: Location was good
Cons: No free breakfast. maid missed cleaning room one day. Ran out of toilet paper
10.0 Excellent
Pros: Easy to find. It's in a good location. The room is a nice size. Bigger than some we have stayed in. And its an easy walk to town.
Cons: Saw no bears ;)
9.0 Excellent
Pros: N/A
Cons: The electrical outlets in the room were all two prong. I couldn't use my laptop as I needed to. Same in the bathroom.
10.0 Excellent
Pros: Location
Cons: Water pressure in the shower
8.0 Excellent
Pros: We like the location, and we like that it's haunted...
Cons: We slept in under the wire for a free breakfast, and they have a nice full kitchen which provide you the classic eggs grits and stuff. But coffee and orange juice is charged extra. Not a big deal, unless you think that coffee should be included
8.0 Excellent
Pros: Location
Cons: Facility
4.0 Okay
Pros: Not much.
Cons: Very dated and worn decor and fixtures. Hallway was dark and spooky.
10.0 Excellent
Pros: Location, price, large room, great viewðŸ‘ðŸ»ðŸ‘ðŸ»
Cons: No
5.0 Okay
Pros: Staff were great. Location was awesome. The restaurant connected to the hotel was very good. We were upgraded to a room with a river view which was nice.
Cons: There was no hot water in our room and it was 30 degrees outside. The room was very outdated. Definitely not worth the amount of money we paid.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.7 Good
Based on 1,628 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The location right on the river. And the staff was very helpful.
Good
7.0
Pros: siting on the balcony looking and listing to the creek below .
Good
7.0
Pros: the breakfast.
Excellent
8.0
Pros: The location was great. The view was wonderful. Loved sitting on the balcony and listening to the river.
Okay
5.0
Mediocre
3.0
Mediocre
3.0
Good
6.7
Pros: The location and the fact I saw the bear that was shot a few mins after. One of the greatest moments of my life.
Good
7.0
Pros: Not too far from the main strip.
Good
7.5
Pros: Good location. Fair price
Mediocre
2.0
Pros: location
Excellent
9.0
Pros: Nice view
Details
Reviews
Overall 7.7 Good
Based on 1,628 reviews
Location
8.8
Service
8.5
Breakfast
7.4
Room
6.0
Cleanliness
4.1
WiFi
2.8
Amenities
2.6
Location
8.6
Service
8.3
Breakfast
7.2
Room
5.6
Comfort
5.4
Cleanliness
4.1
Service
8.6
Location
8.3
Breakfast
7.3
Room
6.2
Cleanliness
4.3
Amenities
2.6
10.0 Excellent
Pros: The location right on the river. And the staff was very helpful.
Cons:
7.0 Good
Pros: siting on the balcony looking and listing to the creek below .
Cons:
7.0 Good
Pros: the breakfast.
Cons:
8.0 Excellent
Pros: The location was great. The view was wonderful. Loved sitting on the balcony and listening to the river.
Cons: Wish there was a restaurant on the property.
5.0 Okay
Pros:
Cons: Staff was mediocre... not at all hospitable. My credit card was charged on the first day and when I left a day early they were unable to refund me for the day I didn't stay. Told me I had to submit the request by e-mail. Ridiculous! It took that e-mail plus three phone calls and a month to get my money. Also, the vending machines were empty two of the four days I stayed here. They offered coffee at any time in the kitchen area... it was ice cold.
3.0 Mediocre
Pros:
Cons: Rooms need updating and if your tall you do not want to stay here felt like in basement and could hear everything from rooms around you!
3.0 Mediocre
Pros:
Cons: everything
6.7 Good
Pros: The location and the fact I saw the bear that was shot a few mins after. One of the greatest moments of my life.
Cons: The beds could be a little better and the plug-in in bathroom worn out, cord kept falling out.
7.0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
7.5 Good
Pros: Good location. Fair price
Cons: Desk staff weren’t very informed or courteous.
2.0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
9.0 Excellent
Pros: Nice view
Cons: Na
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.6 Good
Based on 3,861 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: The bed was very comfortable. The light in the bathroom vanity area was great. The girls in the kitchen were amazing. We got there late for breakfast almost time for breakfast to end, but they were very gracious and kind and polite. the housekeeping ladies were very very sweet, and accommodating. The location was perfect, though we never did find one of those shuttles to get us to the main strip, but that's okay us girls like to walk. We had so much fun and our room was very very comfortable, thank you so much will be back.
Excellent
9.0
Pros: Location and friendliness of the staff
Good
7.0
Pros: Great location, close to the Parkway. Great pancake house right down the road. The room was dated but clean. Staff was friendly, and it was easy to check in.
Poor
1.0
Okay
5.8
Pros: location was brilliant - walking distance to the strip
Okay
5.0
Pros: The staff was very friendly, location was fine and value was ok. The kids loved the pool. It was nice to be close to everything that we wanted to do.
Excellent
10.0
Pros: The pools were great.
Good
6.0
Pros: location . The staff were very nice .
Excellent
8.0
Pros: Quiet. Laundry worked well.
Poor
1.0
Pros: The rest of the town
Excellent
10.0
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Good
6.0
Pros: The pool is warm, the hot tub awesome the registration lady was really nice and the room was mostly clean.
Details
Reviews
Overall 7.6 Good
Based on 3,861 reviews
Service
8.6
Pool
8.5
Location
7.8
Wellness
7.5
Room
5.1
Comfort
4.7
Cleanliness
4.5
Breakfast
4.0
Amenities
3.8
Vibe
3.1
WiFi
1.6
Bar
1.4
Pool
8.8
Service
8.4
Location
7.7
Wellness
7.5
Room
4.8
Cleanliness
4.7
Comfort
4.6
Amenities
3.8
Breakfast
3.5
Vibe
2.4
Service
8.7
Pool
8.0
Location
6.6
Comfort
4.6
Room
4.5
Breakfast
4.3
Cleanliness
3.5
Amenities
3.3
Vibe
2.6
Location
8.2
Room
4.7
9.6 Excellent
Pros: The bed was very comfortable. The light in the bathroom vanity area was great. The girls in the kitchen were amazing. We got there late for breakfast almost time for breakfast to end, but they were very gracious and kind and polite. the housekeeping ladies were very very sweet, and accommodating. The location was perfect, though we never did find one of those shuttles to get us to the main strip, but that's okay us girls like to walk. We had so much fun and our room was very very comfortable, thank you so much will be back.
Cons: actually everything was just fine, other than the fight at 2 a.m. from the wedding party a few doors down from us. But we get it and I think their wedding went off without a hitch, get it? I know it sounds cheesy but we really did enjoy your stay we weren't looking for anything fancy and we enjoyed the indoor pool and breakfast
9.0 Excellent
Pros: Location and friendliness of the staff
Cons: Maintenance had to be called twice to fix an issue. T
7.0 Good
Pros: Great location, close to the Parkway. Great pancake house right down the road. The room was dated but clean. Staff was friendly, and it was easy to check in.
Cons: The parking was limited and very hard to maneuver. Several different buildings and parking lots made it confusing at first to know where to go.
1.0 Poor
Pros:
Cons: room phone didn't work. told man at front desk phone didn't work didn't apologize or send someone to look at it. Hotel is in two sections we were by pool. Pool was in need of clean up paint and overhaul, as was the room was not worth $----
5.8 Okay
Pros: location was brilliant - walking distance to the strip
Cons: the shower did not work- the room had a funky smell- as did the lobby- we had to leave the sliding door to the balcony open to air it out. the bathroom cleanliness was questionable at best ..... the lighting was fluorescent /interrogation room type lighting- horrible
5.0 Okay
Pros: The staff was very friendly, location was fine and value was ok. The kids loved the pool. It was nice to be close to everything that we wanted to do.
Cons: Remodeling and the people around was very noisy. Our bathroom toilet was broken at the handle and the floor was full of water. It was reported and a maintenance man came in adequate time but did nothing but plunge it and mop up the floors with towels. We had to call again the next day and used the toilet in our other room. They again plunged it and left the handle broken. I would have felt much better about the floor being moped and disinfected and the toilet actually fixed. Other than that the place was fine for the money.
10.0 Excellent
Pros: The pools were great.
Cons: Not at all.
6.0 Good
Pros: location . The staff were very nice .
Cons: The carpet was really bad worn, soiled and an awful odder to the room. We bought a raspberry room deodorizer the second day to help. Three of four electric outlets were so bad that the item to plug in , just fell out.
8.0 Excellent
Pros: Quiet. Laundry worked well.
Cons: No
1.0 Poor
Pros: The rest of the town
Cons: Sydney james sucked
10.0 Excellent
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Cons: Nothing to really complain about. Learn the Trolley stops for sure. After walking all day, the hill back up was no fun.
6.0 Good
Pros: The pool is warm, the hot tub awesome the registration lady was really nice and the room was mostly clean.
Cons: The bed spreads were severely stained and old. We threw them on the floor and did not use because they grossed us out, but the rest of the bed and room was very clean.The shower was constantly fluctuating from scalding hot to ice cold and back to scalding
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,528 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Great location! Easy walk to everything. Staff very friendly and accommodating.
Okay
5.0
Pros: The location not much else
Excellent
8.0
Pros: Room was nice. Staff was nice.
Okay
5.0
Excellent
9.6
Pros: The location was very close to everything we wanted to do. It was a lot easier to get to that some of the others in the area. It was clean and even with the work being done very relaxing.
Good
6.0
Pros: Th e restaurant at the site was closed for renevation.
Excellent
10.0
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Good
7.5
Good
7.0
Pros: I've stayed at the hotel on and off for the last 25 yrs. It's a nice hotel. A little overpriced sometimes but in my opinion the best part of it is the indoor pool.
Okay
5.0
Pros: They attempted to update the hotel. location
Okay
5.0
Pros: My son enjoyed the indoor pool. However it was so steamy in the pool area that it was incredibly difficult to see. Also there were leaves floating in the indoor pool.
Good
6.0
Details
Reviews
Overall 7.6 Good
Based on 1,528 reviews
Location
8.6
Service
8.3
Pool
7.0
WiFi
6.4
Room
5.7
Cleanliness
5.2
Breakfast
4.5
Vibe
3.9
Comfort
3.8
Food
3.6
Wellness
3.5
Amenities
3.3
Bar
0.0
Service
8.6
Location
8.5
Pool
7.5
Cleanliness
5.4
Room
5.3
Breakfast
4.1
Wellness
3.7
Comfort
3.6
Vibe
3.5
Amenities
3.3
Food
3.3
Location
8.6
Service
8.4
Pool
7.1
Value
6.3
Room
5.8
Cleanliness
5.7
Breakfast
4.6
Comfort
4.5
Food
3.3
Vibe
3.2
Amenities
3.0
8.0 Excellent
Pros: Great location! Easy walk to everything. Staff very friendly and accommodating.
Cons: Ice machine wasn't easy to locate. When I finally did find one it was broken.
5.0 Okay
Pros: The location not much else
Cons: Pretty much everything
8.0 Excellent
Pros: Room was nice. Staff was nice.
Cons:
5.0 Okay
Pros:
Cons: No breakfast, room had a horrible smell, and way over priced for the quality of the place.
9.6 Excellent
Pros: The location was very close to everything we wanted to do. It was a lot easier to get to that some of the others in the area. It was clean and even with the work being done very relaxing.
Cons: The renovations where bait in the way and the pool was partially closed due to maintenance issues. But we are planning to go back around Christmas.
6.0 Good
Pros: Th e restaurant at the site was closed for renevation.
Cons: The rooms need updating and cleaned better. The carpet was dirty and a very strong chlorine odor in whole place.
10.0 Excellent
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Cons:
7.5 Good
Pros:
Cons: Disappointed restaurant was not open.
7.0 Good
Pros: I've stayed at the hotel on and off for the last 25 yrs. It's a nice hotel. A little overpriced sometimes but in my opinion the best part of it is the indoor pool.
Cons: I hate that the breakfast room was being remodeled but I'm sure itll be nice once ita done. The beds and pillows are mediocre at best tho. Other hotels have much more plush pillows and pillowtop mattresses
5.0 Okay
Pros: They attempted to update the hotel. location
Cons: It was over priced. it was not a 3 star hotel. The cleaning staff on Thurs just threw a shampoo and lotion on the counter they didn't even attempt to make it neat. they didn't replace the wash clothes. They took away the wash clothes that were dirty
5.0 Okay
Pros: My son enjoyed the indoor pool. However it was so steamy in the pool area that it was incredibly difficult to see. Also there were leaves floating in the indoor pool.
Cons: There was mold on the ceiling in our room and bathroom. The bathroom was not ventilated at all. There was dust and dirt under the air conditioner. It looked like it hadn’t been cleaned in years. There was no breakfast provided yet it was one of the more expensive hotels in the area. There wasn’t even an option for meals as the restaurant was closed. My son throughly enjoyed the pancakes across the street at the log cabin pancake house though. (Definitely recommend!) The lighting in the room was pretty dim. During the day it was necessary to open the curtains to the balcony to be able to see better.
6.0 Good
Pros:
Cons: Room was in need of a lot of repairs. Carpet loose where the tile meets exposing carpet tacks. Comode would always run after use.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,718 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Okay
5.0
Pros: Room close stairs easy in and out.parking was great
Good
7.0
Okay
5.0
Pros: The location
Okay
5.0
Pros: Location is really all to like, it was dirty and uncomfortable and the room was oddly set up with the beds facing each other
Excellent
10.0
Excellent
10.0
Pros: The best part was the location and staff. They were so nice and everything was within walking distance. This was our first couples getaway and it was amazing will definitely be coming back.
Good
6.7
Pros: The location is amazing!!!!
Excellent
9.0
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Details
Reviews
Overall 7.4 Good
Based on 1,718 reviews
Location
9.2
Value
9.1
Service
7.8
Room
4.8
Comfort
3.5
Breakfast
2.1
Amenities
2.0
Food
1.9
Value
9.3
Location
9.2
Service
8.2
Room
4.7
Cleanliness
3.6
Comfort
3.4
Amenities
2.0
Breakfast
1.9
Food
1.7
Value
9.2
Location
9.1
Service
7.9
Room
4.8
Comfort
3.6
Vibe
2.5
Amenities
2.2
Breakfast
2.0
Value
9.2
Location
8.9
Room
4.4
Cleanliness
4.1
Comfort
3.7
Breakfast
2.2
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
5.0 Okay
Pros: Room close stairs easy in and out.parking was great
Cons: Bath had no exhaust fan shower streamed up everything bath stayed wet, water wet floor hard to adjust temp.
7.0 Good
Pros:
Cons: Hotel needs new carpet..bad smoke smell..in halls and room..
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
5.0 Okay
Pros: Location is really all to like, it was dirty and uncomfortable and the room was oddly set up with the beds facing each other
Cons: Cleanliness, decor, arrangement of room and reception
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
10.0 Excellent
Pros: The best part was the location and staff. They were so nice and everything was within walking distance. This was our first couples getaway and it was amazing will definitely be coming back.
Cons: Yeah it's small and a little outdated but I didn't get this hotel to spend the day inside just wanted a clean room, comfortable bed and personal bathroom. That the staff and the location made up for it.
6.7 Good
Pros: The location is amazing!!!!
Cons: The suite was smaller than it looked online. So happy we didn’t go with a standard room.
9.0 Excellent
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Cons: Only negative drawback was the parking. Very very tight parking spaces.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 7.4 Good
Based on 259 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Loved it was very clean. Pillows was very comfortable.
Excellent
8.0
Pros: The location was great and we got a room with a view and it was stunning . The beds were very comfortable as well.
Good
7.0
Pros: the young lady at the desk
Excellent
10.0
Pros: Clean quite had a good over all stay
Good
6.0
Pros: the front desk was helpful and nice. pet friendly was on the sheet, but when i checked in it said no pets. they let me stay but of course had to pay 20 a day for pet. the hotel is being remodeled , so pictures are out of date. work in progress.
Poor
1.0
Pros: Nothing.
Poor
1.0
Pros: The only thing decent about this place is the location.
Okay
4.0
Pros: Location is great. Other than that, it was fairly poor.
Excellent
8.0
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Excellent
8.0
Pros: Location and staff
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Details
Reviews
Overall 7.4 Good
Based on 259 reviews
Cleanliness
7.2
Comfort
7.5
Location
8.3
Services
7.0
Staff
7.2
Value for money
7.5
10.0 Excellent
Pros: Loved it was very clean. Pillows was very comfortable.
Cons: Location. My bad I thought it was closer to the downtown.
8.0 Excellent
Pros: The location was great and we got a room with a view and it was stunning . The beds were very comfortable as well.
Cons: The tub knob was broke and took a while to get it to pour hot water . The toilets underneath the kid were gross . The breakfast looked good however it bid not taste good . We also kept having to tell housekeeping to bring towels and clean our room
7.0 Good
Pros: the young lady at the desk
Cons:
10.0 Excellent
Pros: Clean quite had a good over all stay
Cons:
6.0 Good
Pros: the front desk was helpful and nice. pet friendly was on the sheet, but when i checked in it said no pets. they let me stay but of course had to pay 20 a day for pet. the hotel is being remodeled , so pictures are out of date. work in progress.
Cons: no place to walk your dog, but if they arent letting pets, guess there is no need to. the room was very dusty, no place to put your suitcase, good thing they had ironing board set up, or to hang your clothes, outlets not easy to get to or full.
1.0 Poor
Pros: Nothing.
Cons: Everything. There were flies in the room. Room was extremely dirty. False advertising. Due to renovations there is no free breakfast. Do not recommend this hotel at all.
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
4.0 Okay
Pros: Location is great. Other than that, it was fairly poor.
Cons: Breakfast was disappointing. The hotel had been renovated, but it was very obvious that it was not done well. The materials were cheap and the workmanship was poor. Housekeeping did a poor job. The sink didn't drain and the tub had been refinished, but had a bad spot in it.
8.0 Excellent
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Cons: I didn't like that the housekeeping didn't clean up our trash that we placed in one spot on the dresser to ensure if was taken. We weren't provided a trash can until after the first night, but overall my staff was wonderful. No loud guests, no bugs.
8.0 Excellent
Pros: Location and staff
Cons: Bathroom size and overall space
2.0 Mediocre
Pros: Location
Cons: The towels were so dirty-looking stains that had not come out, brown, dingy. The tub had more than a ring around it had not been scrubbed, for a long time. The shower curtain was slick to the touch of my foot so I assume it was dirty with soap sc
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.2 Good
Based on 1,901 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Clean. Good value. They are working on updates to the facility. Loved the balcony on the creek. Staff were awesome
Excellent
10.0
Pros: Location, Price, Comfort. The sound of the river and the smell of steaks didn't hurt either.
Excellent
10.0
Pros: Where the room was located. Very private. Breakfast was great. And loved your pillows. Everyone was so friendly.
Excellent
10.0
Pros: Wonderful place. Staff was very accommodating. If you have any kind of issue they come immediately. Very quiet. Alot of older guests. Elevator to get to the rooms. Yay! Will stay there again.
Excellent
8.0
Pros: Location
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: Location and clean rooms.
Good
7.0
Pros: location
Okay
4.0
Pros: The staff was amazing! The breakfast was good. The beds and pillows are very comfortable. The location was perfect for what we wanted to do. It was pretty quiet to be in the location that it is in.
Excellent
10.0
Pros: Enjoyed the jacuzzi an the bed was very comfy an roomy!
Excellent
10.0
Pros: Creekside and fire place.
Good
7.0
Details
Reviews
Overall 7.2 Good
Based on 1,901 reviews
Location
8.0
Service
6.7
Room
5.7
Breakfast
5.1
Food
3.9
Cleanliness
3.6
Amenities
2.6
WiFi
0.6
Bar
0.0
Location
7.7
Comfort
7.5
Service
6.5
Room
6.4
Breakfast
4.5
Cleanliness
4.1
Food
3.7
Amenities
2.6
Pool
2.3
Location
7.5
Value
6.8
Service
6.3
Breakfast
4.6
Room
4.6
Food
4.0
Cleanliness
2.6
Pool
2.5
Amenities
2.4
WiFi
0.2
Room
5.3
10.0 Excellent
Pros: Clean. Good value. They are working on updates to the facility. Loved the balcony on the creek. Staff were awesome
Cons: A little dated but not bad at all.
10.0 Excellent
Pros: Location, Price, Comfort. The sound of the river and the smell of steaks didn't hurt either.
Cons: I didn't have a parking space 1 night and had to park by main office..Staff was friendly in helping solve the problem.
10.0 Excellent
Pros: Where the room was located. Very private. Breakfast was great. And loved your pillows. Everyone was so friendly.
Cons:
10.0 Excellent
Pros: Wonderful place. Staff was very accommodating. If you have any kind of issue they come immediately. Very quiet. Alot of older guests. Elevator to get to the rooms. Yay! Will stay there again.
Cons: Pizza delivery over 2 1/2 hours..ugh
8.0 Excellent
Pros: Location
Cons: It wasnt very clean and could use some updating inside and out.
3.0 Mediocre
Pros: Location
Cons: Room, breakfast
10.0 Excellent
Pros: Location and clean rooms.
Cons: All was fine.
7.0 Good
Pros: location
Cons: price was too high for such a hotel room
4.0 Okay
Pros: The staff was amazing! The breakfast was good. The beds and pillows are very comfortable. The location was perfect for what we wanted to do. It was pretty quiet to be in the location that it is in.
Cons: The rooms need ALOT of work. We had mold on our shower curtain. Our bed was never made in three days. I felt sorry for the front desk staff. I hear numerous guess yelling at them because of the maintenance issues with the rooms and the property. The owners need to spend some money and fix all the problems. only one Ice machine worked, out fireplace didn't work, toilet ran non stop. we spent half ou time in the room trying to get it to stop wasting water. We told the front desk 3 times....it was running when we checked out:-( The breakfast was good and the staff is wonderful... All my negative comments fall back on maintenance and the owners.
10.0 Excellent
Pros: Enjoyed the jacuzzi an the bed was very comfy an roomy!
Cons:
10.0 Excellent
Pros: Creekside and fire place.
Cons:
7.0 Good
Pros:
Cons: My husband got about 8 bug bits around his neck and back both mornings when he woke up..
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Overall 6.6 Good
Based on 1,036 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
2.5
Pros: Nothing
Good
7.9
Pros: I liked that we got a great price for a King/Jacuzzi suit. The room was renovated and it looked really nice. The staff was very friendly. They let us check in early that was a bonus in our book.
Good
7.1
Pros: Quiet, clean, and beautiful surrounding view!
Mediocre
3.8
Pros: Location was ok
Okay
5.0
Pros: Value
Mediocre
2.5
Pros: Nothing
Okay
5.0
Mediocre
2.0
Pros: They changed the trash daily.
Poor
1.0
Pros: Off the main street, otherwise nothing.
Excellent
10.0
Pros: It was very close to everything we wanted to do floors could have been cleaner
Excellent
8.0
Pros: Location and cleanliness
Mediocre
3.0
Pros: Location to downtown
Details
Reviews
Overall 6.6 Good
Based on 1,036 reviews
Service
7.0
Location
6.6
Comfort
4.2
Room
4.2
Vibe
2.9
Cleanliness
2.8
WiFi
2.1
Amenities
1.2
Location
6.5
Service
6.2
Comfort
4.1
Room
3.5
Pool
3.3
Cleanliness
2.9
Vibe
2.5
Amenities
0.8
WiFi
0.8
Service
7.4
Location
6.9
Comfort
4.1
Room
3.8
Vibe
2.8
Cleanliness
2.8
WiFi
1.5
Amenities
1.3
Room
3.5
2.5 Mediocre
Pros: Nothing
Cons: This was an awful location the guest services was a joke the cleanliness was very lacking. We were told this was a pay at location anr when we showed up they had already charged my card at 7 am then they required a $100 deposit on top of that which was not in the listing and checking in was at 3 we got there at 3:40 and was told we would have to wait the room wasn't clean! The employees smoked on thw balcony by our room and the smell came in to the room and other guest that seemed to be living there were cooking in their room. Any time we left the room to go out and walked through the lobby there never was Amy service reps at the front desk!!!. We go to Gatlinburg about 3 times a year and this was the 1st and only time we will use this motel.
7.9 Good
Pros: I liked that we got a great price for a King/Jacuzzi suit. The room was renovated and it looked really nice. The staff was very friendly. They let us check in early that was a bonus in our book.
Cons: I didnt like the bathroom, The room was newly renovated, but it looks like they forgot to do any updates to the bathroom and the tiles were damaged around the jacuzzi, and badly repaired. Also we were in the last room in the far back of the hotel, second floor. There was no porch lights. It was very difficult to see at night. That would be my only complaints about my stay.
7.1 Good
Pros: Quiet, clean, and beautiful surrounding view!
Cons: No breakfast and crowded parking lot.
3.8 Mediocre
Pros: Location was ok
Cons: Room was not clean. Several dogs in the unit next to us barked ALL NIGHT! We also had to deal with the smell of marijuana coming from one of the neighboring rooms. An AWFUL experience!
5.0 Okay
Pros: Value
Cons:
2.5 Mediocre
Pros: Nothing
Cons: Everything
5.0 Okay
Pros:
Cons: It’s hidden away hard to find at night. There was a door that was unlocked that led to another room when me and my daughter arrived. The remote doesn’t work the tv just the cable. The beds are out dated and parking is very limited.
2.0 Mediocre
Pros: They changed the trash daily.
Cons: It was dirty and very outdated. The air conditioner was really loud. The room we had looked nothing like the photos on your website. Very dissatisfied.
1.0 Poor
Pros: Off the main street, otherwise nothing.
Cons: EVERYTHING.The room didn't look like the pictures at all.The bathroom was atrocious,the drain was clogged and the back of the toilet was broken. Light over sink was so dim you couldn't see. The fireplace didnt work and we found spliced wires. It's a dump.
10.0 Excellent
Pros: It was very close to everything we wanted to do floors could have been cleaner
Cons: Floors could have been cleaner
8.0 Excellent
Pros: Location and cleanliness
Cons: Thin walls. Could hear alarms and chatter, as well as no Kleenex in all 3 rooms I had this week. Plus the bathroom fan wasn't working in one room.
3.0 Mediocre
Pros: Location to downtown
Cons: The room looked like that it had road hard and put away wet!
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.2 Good
Based on 782 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Excellent
8.0
Pros: Good location to the downtown Gatlinburg area.
Excellent
10.0
Pros: Great location
Okay
5.4
Pros: The remodel looked like it was going well
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Okay
5.0
Pros: It was 0.9 mile walk from the strip in Gatlinburg. The water in the showers was hot.
Poor
1.0
Pros: Good location
Excellent
9.0
Pros: I read all the neg reviews of this hotel, but town was full and we were only there one night. Was it the Four Seasons? no.. But it was a nice room, clean, and pretty much what I expected. We got there early, and figured we would have to wait to check in, but the woman working the counter could not have been nicer and checked me in early! Room was clean and ready early. Had a great time in town and slept in late. Our stay was AWESOME!
Good
7.1
Pros: Room was clean. No foul odors or any discolored carpet at all (this is a pet friendly hotel). Comfortable beds, plenty of space in the room. The staff was friendly and helpful. Free continental breakfast included with room price. Restaurants close by for full breakfast and dinner. Around an 8 minute walk to Main Street in Gatlinburg.
Poor
1.0
Pros: Nothing
Okay
4.0
Pros: the location was decent
Mediocre
2.0
Pros: location was very good to the main strip and the national forest
Details
Reviews
Overall 6.2 Good
Based on 782 reviews
Location
8.3
Value
5.9
Service
5.2
WiFi
4.8
Room
4.5
Breakfast
4.3
Comfort
4.0
Cleanliness
3.6
Food
3.3
Amenities
2.1
Pool
0.3
Location
8.1
Room
4.6
Service
4.6
Breakfast
4.5
Cleanliness
4.0
Comfort
3.9
Amenities
2.6
Pool
0.4
Location
8.4
Service
5.2
Breakfast
3.9
Room
3.9
Comfort
3.8
Cleanliness
2.9
Amenities
1.9
Pool
0.3
9.6 Excellent
Pros:
Cons: Didn’t seem like breakfast area was very big and didn’t have much in the way of breakfast
8.0 Excellent
Pros: Good location to the downtown Gatlinburg area.
Cons: Only drawback was they are in the middle of renovations at the moment.
10.0 Excellent
Pros: Great location
Cons:
5.4 Okay
Pros: The remodel looked like it was going well
Cons: Sink backed up, staff not friendly and hard to get to service desk. To many staff in breakfast area for customers to eat.
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
5.0 Okay
Pros: It was 0.9 mile walk from the strip in Gatlinburg. The water in the showers was hot.
Cons: The weather stripping around the door was missing allowing cold air to blow in through the door. No extra blankets when asked for at front desk. There was no chain lock on the door as extra security, you could see where there once was one but it was removed. The breakfast area was extremely crowded and difficult to get in and get anything, it’s right in the checking area. Barely big enough to hold two tables for 4 people. The rooms were clean but you can hear everything going on outside the room. The outside of the rooms were very dingy. There was construction going on at the building so maybe they’re improving it.
1.0 Poor
Pros: Good location
Cons: They somehow double booked the room and a stranger tried getting into my room in the middle of the night. When told, managent was very apathetic.
9.0 Excellent
Pros: I read all the neg reviews of this hotel, but town was full and we were only there one night. Was it the Four Seasons? no.. But it was a nice room, clean, and pretty much what I expected. We got there early, and figured we would have to wait to check in, but the woman working the counter could not have been nicer and checked me in early! Room was clean and ready early. Had a great time in town and slept in late. Our stay was AWESOME!
Cons: Honestly, I have a hard time saying anything negative..parking was great, room was great, staff was helpful. Only thing I would say negative was loud noisy people coming in late from town, which could happen at any hotel, and staff/hotel have no control over.
7.1 Good
Pros: Room was clean. No foul odors or any discolored carpet at all (this is a pet friendly hotel). Comfortable beds, plenty of space in the room. The staff was friendly and helpful. Free continental breakfast included with room price. Restaurants close by for full breakfast and dinner. Around an 8 minute walk to Main Street in Gatlinburg.
Cons: Hotel is currently under renovation so a ground floor room wasn’t available. Lots of clutter in parking area due to the renovation work going on. This could have been better maintained. Parking is tight in front of the rooms. There is additional parking in the back of the property but I did not want to leave my vehicle out of sight. It was a security issue to me. Only one ice machine was available for all to use and of course it was not close to my room. When I asked the front desk for extra shampoo, and toiletries they wrote down what they gave me and my room number along with it. I felt that was inappropriate especially for disposable items. Maybe that is their way of tracking inventory. It could have been done more discreetly. Insufficient seating in the breakfast area. I ate standing up one morning so a family could use the only free table for their children. Keep in mind that there is only three or four tables in the breakfast area for a hotel that can host 50-100 people easily.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
4.0 Okay
Pros: the location was decent
Cons: My floors were dirty the borders were falling off the walls the shower was dirty the blow dryer was broken and the remote did not work for the tv. I will never stay at a super 8 again
2.0 Mediocre
Pros: location was very good to the main strip and the national forest
Cons: not clean. beds in terrible condition and sagging. loud and construction going on during the day. breakfast was limited. staff was not friendly
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.7 Okay
Based on 2,147 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: The location was the only decent thing about my stay.
Mediocre
2.0
Pros: Location
Good
7.9
Pros: It was in town.
Okay
5.0
Excellent
9.0
Pros: I love the location. The facilities are great. No complaints.
Good
6.0
Pros: Location
Mediocre
3.3
Pros: Location only
Okay
4.0
Pros: the bed was comfortable, and the coffee were good. I liked the underground parking, and the price.
Mediocre
2.0
Mediocre
3.0
Okay
4.0
Okay
4.0
Pros: Liked the location, ground floor close to lobby room, liked ability to smoke a cigar on the balcony a real plus.
Details
Reviews
Overall 5.7 Okay
Based on 2,147 reviews
Location
8.7
Value
6.8
Service
6.0
Comfort
4.0
WiFi
3.5
Vibe
3.0
Room
3.0
Food
2.6
Breakfast
2.5
Cleanliness
2.3
Wellness
2.3
Amenities
1.8
Location
8.5
Value
6.8
Service
6.1
Comfort
4.1
Room
2.8
Food
2.6
Breakfast
2.6
WiFi
2.5
Vibe
2.3
Cleanliness
1.8
Amenities
1.7
Location
9.1
Service
6.4
Comfort
3.3
Wellness
2.5
Vibe
2.4
Room
2.4
Breakfast
2.2
Cleanliness
1.7
Amenities
1.7
Comfort
4.4
Room
2.8
Room
2.5
1.0 Poor
Pros: The location was the only decent thing about my stay.
Cons: Everything. Upon entering my room I used the rest room only to find a huge spider in the bathroom. Both of the exterior doors locks were broken, I took photos. Filthy carpet. All the outlets didn’t hold our chargers, we had to put the trash can in front of them to stay in and charge our phones properly. Dirty smears on the wall and light switches. No tub drain. No WiFi, they say they have WiFi but it never worked. Room phone didn’t work and the more than half the channels on the tv stopped working our 2nd day there. If there would have been any availability at another hotel close by, trust me I called, I would’ve checked out immediately.
2.0 Mediocre
Pros: Location
Cons: The hotel was run down and just horrible. There was a large group of teens there that were unbelievably loud up until 4 o’clock in the morning... miserable stay
7.9 Good
Pros: It was in town.
Cons: The room had a musky smell no mirror in bathroom. The breakfast was lacking.
5.0 Okay
Pros:
Cons: Several lights out. No lighting in area of lower outside stairs. Lock on door malfunctioned. No paint to warn of step off. Low overhead unmarked or lighted. Coat rack falling off wall and towel rack in bathroom. I feel I overpaid 40% for such poor maintenance and facility.
9.0 Excellent
Pros: I love the location. The facilities are great. No complaints.
Cons:
6.0 Good
Pros: Location
Cons: Lots of construction going on. Affected parking and noise level. The dresser and nightstand had broken drawers. On/off switch on floorlamp broken. Breakfast food was gone by 9am. Main reason we booked there was free breakfast. Had to go eat at costly rest
3.3 Mediocre
Pros: Location only
Cons: They gave us a room that was being renovated. Instead of a 3pm checkin we had to wait until after 5pm. The hot water did not work in the shower and the plug didnt work in the tub. The bathroom door frame had a large piece missing. No bulb in the lamp...etc. bed very uncomfortable. Large space between headboard and mattress, kept eating the very uncomfortable pillows.
4.0 Okay
Pros: the bed was comfortable, and the coffee were good. I liked the underground parking, and the price.
Cons: The room was small and in need of repair. The front of the drawer was up against the wall. The bathroom was not cleaned every day. Sheets were not changed, I knew this because of the cigarette burn.
2.0 Mediocre
Pros:
Cons: The hotel was old, not kept up well. Room was dark, dingy and bathroom had not been cleaned from the last visitor. There were not enough pillows on the bed, staff not helpful. Only 2 electrical outlets in room. Minimal uninviting breakfast.
3.0 Mediocre
Pros:
Cons: Construction equipment throughout parking lot. Furniture in packaging in parking garage left no room for vehicles. Items missing such as hair dryer from the room. Dresser drawers missing. Pool was not heated
4.0 Okay
Pros:
Cons: Alot of things.
4.0 Okay
Pros: Liked the location, ground floor close to lobby room, liked ability to smoke a cigar on the balcony a real plus.
Cons: The attendant on duty when I checked in gave me no greeting and smile, abrupt demeanor. No other staff members even acknowledged our presence, sad. Someone once told me the hardest thing in the world to do is take a man's money and make him happy at the same time, true, but good value and excellent service will do for me and most I believe. It was freezing outside and was almost as cold in the lobby décor, dark and bland. Remolding going on, good it is needed, only wish I had known when I made reservations, constant noise day and night.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place