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Hotels near McGhee Tyson airport

Hotels near McGhee Tyson airport

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McGhee Tyson (TYS) - Knoxville, TN, United States
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Best hotels near McGhee Tyson airport

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.2
Overall 9.1 Excellent
Based on 250 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.4
Staff
9.5
Cleanliness
9.5
Comfort
9.8
Location
9.8
Services
9.0
Staff
9.8
Cleanliness
9.2
Comfort
8.8
Location
8.9
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.2
Location
9.4
Services
9.4
Staff
9.4

Excellent 10.0
Cons: Location
Excellent 9.0
Pros: The breakfast was good everyday. Plenty of choices
Excellent 10.0
Pros: Extremely clean!!
Cons: Breakfast was ok, nothing special and very limited items.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Cleanliness and courteous staff
Excellent 9.0
Pros: I loved the desk clerk that was on duty the evening we checked in. She was very helpful, friendly, and professional.
Excellent 10.0
Pros: Friendly staff
Cons: No
Excellent 10.0
Pros: The bed was most comfortable. Wish I could purchase one just like it
Cons: Vacinity to getting something too eat late hours.
Excellent 10.0
Pros: Great finishes throughout the hotel. Exceptionally clean and very well appointed. This hotel exceeded my expectations. Front desk staff friendly and the breakfast/kitchen employees were outstanding. Excellent hotel. Highly recommend.
Excellent 10.0
Pros: Great location.
Cons: No
Excellent 10.0
Pros: Breakfast was great, lots of choices, we brought our yorkie and she was very happy as well
Excellent 9.4
Pros: The bed was comfortable.
Cons: There was lots of dog poop on outside of hotel on grass. Not necessarily the hotels fault though, but maybe they could have more poop collecting bags outside.
Excellent 8.8
Excellent 10.0
Pros: Nice large room, indoor pool and great variety at breakfast
Excellent 9.4
Pros: Great place to stay with your family. Friendly staff and quiet. Nice place
Cons: Was charged 25 dollars for incidentals twice once by travel company once by the hotel. Should fall off my credit card, but still waiting.
Hampton Inn & Suites - Knoxville Papermill Drive, TN - Knoxville
Rated no. 1
9.1
Excellent 9.1
Based on 250 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.9 Excellent
Based on 172 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
9.1
Staff
8.8
Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.1
Comfort
8.4
Location
9.3
Services
9.1
Staff
8.9
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.4
Staff
9.4

Good 7.0
Pros: Location, room space and amenities, hot water, price
Cons: common areas did not feel super clean,,staff not super friendly
Excellent 10.0
Pros: Room was clean, overall hotel looks relatively new.
Cons: Hallway noise in the middle of the night
Good 7.0
Pros: great stay
Cons: Broken black out window shade in our room
Excellent 10.0
Pros: The location was perfect - right off of I75. The room was perfect for a family of 5, which is something we hardly ever find. Our oldest daughter had her own little space with the curtain around the sofa bed - AND she was still able to see the TV from her "room." Room was super clean and comfortable.
Cons: It was SO great to have a breakfast option, but my kids weren't into the options that were available. Would have loved to see some muffins or granola bars or something.
Excellent 9.0
Pros: x
Cons: No shower curtain in the bathroom.
Excellent 10.0
Home2 Suites by Hilton Knoxville West - Knoxville
Rated no. 2
8.9
Excellent 8.9
Based on 172 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.3
Location
9.2
Overall
8.7
Overall 8.7 Excellent
Based on 912 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.3
Location
9.2
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.3
Cleanliness
8.9
Comfort
8.7
Location
9.2
Services
8.6
Staff
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
9.1
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.2
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
9.3
Services
8.8
Staff
9.4

Excellent 10.0
Pros: Great hot breakfast, served by a staff member.
Cons: Toast was not available.
Poor 1.0
Pros: The lady at the continental breakfast was super nice
Cons: They don’t tell you on the website that they don’t let locals stay.
Excellent 9.0
Pros: Nice room, people at breakfast were cheery, good food.
Cons: You could here doors opening and closing like it was your door - way to loud!
Okay 4.0
Pros: The hotel sets the the standard for mid price hotels in staffing and cleanliness.
Cons: Internet was abysmal... we were unable to complete work tasks for 2 days. In desperation and frustration my wife switched on the TV picture froze within 3 minutes,
Good 6.0
Pros: Ease of check-in. Breakfast. Secure.
Cons: The hotel is dated. The carpet needs replaced. Doors slam hard.
Excellent 10.0
Pros: Loved the whole place ❤ will definitely be back, staff and hotel is perfect 👌
Excellent 10.0
Pros: Nice room with great amenities. The staff were all very friendly. I would definitely stay here again.
Excellent 10.0
Pros: Room was nice and clean. The breakfast was great.
Cons: Nothing. Everything was great!
Excellent 10.0
Pros: Great staff. Quick checkin. Great breakfast
Cons: No
Excellent 10.0
Pros: Quite, clean, nice breakfast
Excellent 8.0
Pros: The staff was courteous and efficient. The room was large, clean and well provisioned. The breakfast was tasty and the coffee was good.
Cons: The sitting chair was too straight backed to be comfortable. The plastic utensils at breakfast were flimsy. My key card expired before 9am and the front desk had to renew it before I could reenter my room.
Excellent 10.0
Good 7.0
Pros: Lovely lady serving breakfast. Cheerful and helpful.
Cons: Room fridge did not work. Bathroom quite small.
Excellent 10.0
Pros: Cleanliness and staff!
Cons: No
Excellent 10.0
Pros: Very quiet. Very clean. In Covid era room was cleaned/sanitized and left unused for 3 days prior to my check in. Will stay here again.
Excellent 9.0
Pros: The actually hotel was pretty nice. The location was convenient. And the beds were comfortable. Would stay there again.
Cons: I do understand with the covid going on that bag breakfast was a must just wish it was better then what it was. And they really need to work on their coffee.. It tasted watered down or very weak both days I was there. 🤢
Excellent 10.0
Pros: The location and very clean. It had been sanitized. They had breakfast in a bag.
Cons: No everything was great .
Excellent 10.0
Pros: Was concerned about staying at a hotel during Covid-19, but we had no choice. This hotel extremely cleaned and disinfected and they made a point to tell us all precautions they took. Sure missed a hot breakfast, but the pre-packed breakfast was ok.
Excellent 9.0
Pros: The breakfast was fantastic.
Mediocre 3.0
Pros: Location and pet-friendly
Cons: My wife fell from an uneven sidewalk and stuck her head a GAO the brick exterior hotel wall. That was not good. Neither was the Internet connectivity.
Excellent 10.0
Pros: I thought the room was very clean and neat. The floor was also clean and there was no smell in the room which I thought was wonderful.
Cons: My only comnplaint was that I had left a house coat in the bathroom behind the door and the Hotel never called me to let me know that it was there even after I had informed them that I had left it. Honesty!!!!
Excellent 10.0
Pros: We were looking for a pet-friendly place to stay with our new dog, while visiting family. I was pleasantly surprised to find that the pet rooms were well kept and odor free. They even offered an area with bags and waste cans for pet owners! This was an extremely busy week cosidering there were quite a few evacuees from Hurricane Irma and a UT game. The staff was stretched pretty thin, but remained very friendly and hard working.They also have a great breakfast! We will definitely stay again when in town visiting family.
Cons: The only thing I didn't like was no reflection on the hotel... but some of the Rude and Ungrateful "guest" who didn't clean up after their pets! The hotel is gracious enough to accept pets and supply pet areas and waste bags. You'd think people would respect that and clean up after their pets. Ok...i'm done.
Good 7.4
Pros: We loved the fact that we found such a nice place to stay with our Puggle Chloe. She loved it too.
Cons: People with pets have luggage to. If you had a pet you were in a different building but this building had no carts for luggage no handicap access to this building. There was a perfect space to hold carts just none there.
Excellent 10.0
Pros: We had a wonderful stay over the Thanksgiving holiday. I respect the management for giving its housekeeping people the holiday off to be with their families. We enjoyed a plentiful breakfast selection each day.
Okay 5.4
Pros: The price was good.
Cons: They didn't inform us that our room would not be cleaned (they said there was supposed to be a sign on our door, but there wasn't). That should have been mentioned at check-in. When we returned to our room the first night, we had to request towels, then pick them up at the front desk, since there was no one cleaning rooms. Also, the wifi didn't work well and the exercise bike in the fitness room was not working.
Excellent 8.8
Pros: Great location; easy access to interstate and several good restaurants close by. Room was clean. Staff was very friendly. Free Wifi and breakfast. Bed was very comfortable.
Cons: Only complaint was the shower was VERY slow to drain.
Good 6.5
Pros: We did like the room and the quietness of it.
Cons: The problem we had was the first night we ask for a comforter, because we felt like the bedding wasn't enough for us, and could not get any. We did get some extra blankets the next day thanks to the cleaning ladies! Another thing was our keys for our room keep not working like three times.
Baymont by Wyndham Knoxville/Cedar Bluff - Knoxville
Rated no. 3
8.7
Excellent 8.7
Based on 912 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Location
9.0
Overall
8.7
Overall 8.7 Excellent
Based on 203 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Location
9.0
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.9
Overall
9.3
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
9.0
Overall
8.5
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.6
Staff
8.8

Excellent 10.0
Pros: Everything
Excellent 9.0
Cons: Need better sound insulation between doors that can be opened to connect rooms together.
Excellent 9.0
Pros: I or my sister have stayed here many times through the years and they're always so very nice and the facilities are very clean, the beds comfortable, and everyone here is very accommodating. Location couldn't be better for my needs. I will definitely keep staying here in the future.
Cons: The only negative I can say for real is that there is no swimming pool. If they had that they would be absolutely 10 perfect
Excellent 9.0
Pros: It was conveniently located to a lot of things including my family members that I was visiting with for the week. I always look forward to sleeping in one of Hampton Inn comfortable bed. The facility was very cleaned. I was surprised and happy that they offered the hot breakfast options every day too.
Cons: The only thing I didn’t like was during my check-in the person in front of me was offered complimentary water. When I asked why wasn’t I offered it also. I was told he was a gold star Hilton.com member. I told her I was also a member of Hilton.com. But did my reservation through booking.com because of the pricing. She then tried to offer me some water but I declined the offer because it was the principle of the situation. Everyone should have been offered a complimentary water.
Excellent 8.0
Pros: Breakfast was good and very clean property
Cons: Check was not easy. Room card would not open door. Given new room with new card. Had to make trip to lobby with bags after a long day. Was given a room on the 4th floor with several loud guest that I could hear in the hall and adjoining rooms.
Excellent 10.0
Pros: Loved it all...it was exactly what I needed and wanted.
Good 7.0
Pros: Nice quiet room. Comfy bed. Nice breakfast. No sparks but functional and OK. Proximity to I40 a big plus.
Cons: Everything is a little “tired” looking.
Okay 5.0
Cons: Rooms were rough. First room smelled like cigarette smoke. Second room had beat up furniture . JRoom was very small.
Excellent 10.0
Pros: They made their full breakfast accessible during covid using gloves and masks! Very clean, really nice! Safe area.
Okay 5.0
Cons: The toilet had a known leak. A towel was left underneath to soak up the water. The water also gave off an unpleasant smell.
Excellent 10.0
Pros: Clean and the staff was extremely friendly. Rates was very reasonable.
Cons: No
Excellent 9.0
Pros: Great staff and nice clean room
Excellent 9.0
Pros: They had full service HOT breakfast!!! Great staff and very accommodating.
Excellent 10.0
Pros: Clean and friendly.
Excellent 10.0
Pros: The cleanliness of the room and the Hotel itself and also the politeness of the staff.
Cons: There was nothing that I disliked about this Hotel.
Okay 4.0
Pros: Convenient to restaurants and interstate. Clean room with friendly staff.
Cons: A/C in room was broken.
Excellent 10.0
Pros: Comfort, location and the firepit outside
Excellent 8.0
Pros: Convenient and comfortable for our purposes. Staff was helpful.
Excellent 8.0
Pros: Spacious room in price range.
Cons: Very limited continental breakfast, even in light of coronavirus.
Excellent 9.0
Pros: location was great for our stay. nice rooms, clean, roomy bath rooms. plenty of room. TV was good with lots of options. Coffee was great at breakfast bar. did not eat much except fruit. looked like a good variety,elevators were fast.
Cons: unable to block noise . The unit could not run continually on fan. I ran the fan in bath, but could not shut the door or could not hear the fan to block out noise .The lights were distracting so, I used ear plugs, The pillows were not very comfortable
Excellent 9.4
Pros: staff was wonderful and the facility was very clean.
Cons: The wifi did not work very well in the room. The gentleman at the front desk tried to help. I never could get online with my laptop in the room so I needed to go to the lobby.
Excellent 10.0
Pros: We went to Knoxville for a UT game. There were 3 of us in a room with two queens. We had plenty of room and had a great stay.
Excellent 8.0
Pros: The staff were very friendly and helpful.
Good 7.7
Pros: Comfy beds for picky sleepers!
Good 7.7
Pros: The cleanliness of the room was nice. The breakfast was suitable.
Cons: The three ants my wife disposed after mashing them were a little disgusting to endure. The bed pillows were small.
Excellent 9.4
Pros: Lemongrass across the street serves amazing Thai food.
Excellent 8.2
Pros: Clean, nice and comfortable.
Cons: Mattress could be softer, but not bad.
Good 7.7
Cons: Consistently missed replenishing supplies such as soap and lotion.
Good 7.4
Cons: The staff was new who checked me in. However, he asked me for my credit card again although I pre-paid for my reservation. He was telling that I needed to pay again and it wasn't until he asked the manager for help, who told him to give me my keys. Other than that, it was a relaxing stay. If you have an important event or bar/medical exam and need to book a hotel, maybe try a different hotel that won't give you problems the night before.
Hampton Inn Knoxville-West At Cedar Bluff - Knoxville
Rated no. 4
8.7
Excellent 8.7
Based on 203 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.8 Excellent
Based on 72 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
9.1
Staff
9.4
Cleanliness
8.7
Comfort
8.5
Location
9.1
Services
8.4
Staff
9.0
Cleanliness
8.8
Comfort
8.1
Location
8.4
Services
8.8
Staff
7.8
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.3
Services
8.8
Staff
8.8

Excellent 9.0
Pros: The location was perfect for being close to family who live there. The blueberry muffins were delicious with the coffee! Everything was very clean!!😁
Cons: Can’t think of anything except that the room charge was a little different for each of the 2 nights we were there. May call to find out why. Also should have used my AAA discount, if you still do that. I have recommended this hotel before. Thank you. All personnel were very nice.
Good 7.0
Pros: The people
Cons: The carpet was soaking wet ny the window and air conditioner. And the pool was freezing.
Good 6.0
Pros: Location, staff very friendly
Cons: Breakfast very expensive, bar very expensive
Excellent 10.0
Pros: Nice and clean and up to date.
Excellent 10.0
Pros: Great location, staff and very clean.
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: Very clean and great location right off the highway. Parking was a bit hard for late arrivals
Cons: Parking was a bit hard for late Rrivals
Excellent 10.0
Pros: great location, easy in and out, staff was very nice. Hotel was very clean. Beds were comfortable.
Cons: There was only one bar of soap in the room. No shampoo. No condition. No body wash. Everything else was great
Excellent 9.0
Pros: Nice hotel, met expectations.
Excellent 10.0
Pros: Great location. New, clean rooms.
Excellent 10.0
Pros: walk in shower
Cons: no free breakfast option
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: Everyone was friendly and the hotel was very clean. The location was excellent!
Courtyard by Marriott Knoxville West/Bearden - Knoxville
Rated no. 5
8.8
Excellent 8.8
Based on 72 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Overall 8.5 Excellent
Based on 110 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.3
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.0
Comfort
10.0
Location
9.5
Services
9.5
Staff
9.8
Cleanliness
7.9
Comfort
9.6
Location
9.2
Services
9.2
Staff
9.6

Okay 4.0
Cons: At first the staff was very rude when I went to check in. Of course they turned there attitude around eventually
Excellent 9.0
Pros: Location, plenty of eateries and shopping nearby, many within walking distance. Short drive to downtown Knoxville.
Cons: The breakfast service could have stayed refreshed more frequently, there was only 1 cook and that made it challenging.
Excellent 9.0
Pros: Room was very comfortable and well designed
Cons: The food at breakfast was TERRIBLE and not happy that we had to pay 9.95 per person. Threw most of it away.
Excellent 10.0
Pros: I will be returning
Cons: nothing
Excellent 10.0
Pros: Staff was excellent, everyone and always very helpful.
Okay 4.0
Cons: The pool and hot tub were closed. It would have been nice to know in advance!
Excellent 9.0
Pros: Clean with friendly staff - close to restaurants and the interstate
Excellent 9.0
Pros: The staff was friendly and knowledgeable. The room was spacious and clean. The lobby area was friendly and welcoming.
Cons: I was disappointed we couldn’t use the pool this time.
Good 7.0
Pros: The staff.
Cons: Pool and hot tub wasn’t working.
Excellent 10.0
Pros: Good decor, open dining area was nice. Very clean. Friendly staff.
Excellent 10.0
Pros: The staff were all friendly and helpful.The beds were comfortable and the room was roomy..The room was also very clean.
Cons: The shower was hard to turn off but it worked.The water pressure was very low.
Excellent 10.0
Pros: Friendly staff, breakfast was wonderful, hotel was very clean,and comfy bed to relax and sleep in!
Excellent 10.0
Pros: The cleanliness was great, I hope that they will continue the extra steps even post COVID-19. The tv remote being cleaned specifically along with the clean "seal" on the doors was great.
Cons: The hotel we excellent overall.
Good 7.0
Pros: The front desk associate and modern hotel lobby
Cons: The room could’ve been bigger and I expected more from a Hilton
Good 6.0
Pros: The coffee
Cons: That I paid full price and half the amenities where not available
Excellent 10.0
Pros: Everything
Cons: No
Poor 1.0
Cons: We left an article of clothing and called to have it mailed to us and were told that they did not find it.
Good 6.0
Pros: Staff was very friendly
Cons: The room, beds were not super comfortable. Every time I turned over it was loud due to linens and pillows. TV cut off every 15-20 minutes.
Excellent 10.0
Pros: A beautiful and modern hotel with spacious lobby and collocates breakfast area and bar. Excellent full or continental breakfast. Comfortable bed and tastefully appointed room with all expected amenities. Near Tesla Supercharger; has Blink Charger in lot.
Cons: No complaints.
Excellent 10.0
Pros: It was a great stay and a convenient place to stay.
Cons: Nothing
Excellent 9.0
Pros: Friendly, engaging staff. Great area full of nightclubs and awesome entertainment and restaurants.
Cons: Parking was terrible--too far from the view of the room windows, too close to woods---too dark at night.ALL parking was on only one side of the hotel---no access to the other sides.
Hilton Garden Inn Knoxville West/Cedar Bluff - Knoxville
Rated no. 6
8.5
Excellent 8.5
Based on 110 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
6.5
Location
8.8
Overall
8.0
Overall 8.5 Excellent
Based on 176 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
6.5
Location
8.8
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.7
Staff
8.9
Cleanliness
9.0
Comfort
8.7
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.4
Cleanliness
8.5
Comfort
8.6
Facilities
2.0
Location
8.6
Overall
6.0
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.2
Staff
9.0

Excellent 10.0
Pros: The service. Absolutely. They were professional and friendly. They went out of their way to help when websites wouldnt work.
Cons: Nothing. It was great. A little expensive but absolutely would pay it again for the level of service experienced.
Okay 5.0
Pros: Good location.
Cons: Common areas, elevator, floors and carpeting looked like they had not been cleaned recently.
Mediocre 2.0
Pros: The only thing I liked was the location... right off the interstate
Cons: It was filthy. The trash can in front of the hotel was running over. When we parked and went in the back entrance the trash was running over by that entrance. While waiting on the elevator I was met by MORE trash and a spill in the floor. The next morning... same... still liquid in the floor and trash cans running over. The “free” breakfast was far from desirable... there were no utensils to retrieve your breakfast sandwiches so I have to assume people used their hands? The floors throughout looked as if they had not been mopped for days.
Poor 1.0
Cons: Never stayed the night. When we got to our room i opened a draw and there in the draw was a loaded semi automatic GUN. The room didn't seem clean apparently housekeeping didn't clean or check draws. Very dangerous situation
Excellent 10.0
Pros: Lisa was absolutely wonderful!!
Excellent 10.0
Pros: I expected a little more, but I got a full belly
Excellent 10.0
Pros: very clean
Excellent 10.0
Pros: Very nice hotel and breakfast
Cons: Noisey from the interstate
Excellent 9.0
Pros: Location
Cons: It's 2020, no USB ports in the room.
Okay 4.0
Pros: It was clean.
Cons: Yes, the family gathered in Knoxville for the funeral of my father. So, all but 1 of my 6 grandkids wanted to swim the night. Door keys would not open the pool. Staff said probably needed new batteries. The two women working didn't know how to change them
Excellent 9.0
Pros: Very pleasant staff.
Cons: No
Excellent 10.0
Pros: Checking in was easy, convenient and fast. Very nice staff, the entrance was clean with no debris. The room was very nice, clean and updated. Bathroom was spotless and well stocked. Bed was amazing!!! I also might add parking was free!!!
Cons: N/A
Good 6.0
Pros: Staff was very helpful.
Cons: Shower rods falling down. AC not working well, very humid in room and halls. Refrigerators turned off. Many normal breakfast items were missing.
Excellent 8.0
Pros: location was perfect being right off the highway.
Cons: It needed to be updated somewhat.
Excellent 9.0
Pros: Great location. Clean rooms/clean breakfast. Super friendly and easy checkin.
Good 7.7
Pros: The actual room, lobby, bed, and layout are as good as many others in this same price range. The parking is adequate and the staff was friendly and helpful.
Cons: They didn’t have anyway to plug in USB devices into either a lamp or a base unit which is common in many hotels of this similar type. The location is both great for acces to the highway and frustrating because of the noise from it. The actual entrance from the road is also fairly congested most of the time and can be difficult to get into.
Excellent 10.0
Pros: Clean and well kept up
Cons: Nothing negative
Mediocre 3.0
Cons: No hot water in room Sunday morning. No maintenance personnel on site to address. Hotel desk seemed indifferent to the issue. After much protest we were given a $50 refund. Very disappointing.
Excellent 10.0
Pros: The hotel was very clean and conveniently located right off the highway. Check in and out was easy and breakfast had a good selection.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill - Knoxville
Rated no. 7
8.5
Excellent 8.5
Based on 176 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.6
Overall
7.7
Overall 8.3 Excellent
Based on 1,006 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.6
Overall
7.7
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.5
Cleanliness
7.5
Comfort
7.5
Facilities
7.5
Location
9.0
Overall
7.5
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.7
Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.3
Staff
8.7

Excellent 9.0
Pros: Clean and comfortable. Quiet at night. Pet friendly done right. Good breakfasts and great coffee. Perfect location.
Okay 5.0
Pros: Breakfast was not what I expected. They had pre-made breakfast burritos. One bite and didn't finish.
Cons: Not as cleaned as I would have liked. Carpet needed to be shampooed. Needed a pleasant air freshener.
Excellent 8.0
Cons: They forgot bath towels for bathroom.
Mediocre 2.0
Pros: Mini bottles of shampoo/conditioner/body wash/lotion, fridge, breakfast (didn’t have time to try it)
Cons: Front desk lady was not very friendly. Felt like we were annoying her when we checked in and it was only around 11pm. When we got to the room, we watched some TV in bed and realized the tv and remote were super outdated and dirty. When I went to the bathroom, the toilet had very obviously not been cleaned and I was seriously nauseated. Took a shower because I was exhausted and didn’t have time to complain and it had also not been cleaned for who knows how long. The bed was alright, I wouldn’t say it was comfortable or uncomfortable - just average. For the amount we paid for it, We expected much more.
Excellent 9.0
Pros: The hotel was conveniently located to the downtown area. The beds were comfortable. The room was clean, but the carpet could use some cleaning. The staff was friendly. There’s a lot to do in the area, and the restaurants are good.
Cons: Nothing.
Excellent 10.0
Pros: Friendly staff and very clean facility. Hot breakfast!! The first I’ve seen since Covid. Love this hotel ❤️
Cons: I liked everything
Excellent 8.0
Pros: The breakfast was nice to have included in the price.. thank you.
Excellent 10.0
Pros: Room was very clean. Great staff.
Excellent 8.0
Pros: Location, breakfast and pet friendly.
Cons: The pool was low, closed, and green with moss, the areas were closed that was incongruous with mandate and the gym was closed. The lobby and seating area had caution tape around the area, making it look like a crime scene.
Excellent 9.0
Pros: Easy parking. The grab and go breakfast was pretty good and the proximity to the UT Med Center is terrific, because it keeps you out of the downtown traffic. We also love the beds.
Cons: No, we have stayed there several times on the last 5 years and have always found it quiet.
Okay 4.0
Pros: Location very convenient to 40. Gentleman checking us in was very cordial. Breakfast was better than normal hot breakfast burrito made 3 ways with home fries. No charge for pets.
Cons: Dirty, my dogs were steady sniffing several areas on the carpeting and on the bed. Brown finger smudge near the light switch, bathtub was peeling up. Strands of hair in the bathroom sink. Loud heater in tge room. Woken up at 2 am by a yapping dog
Excellent 9.0
Pros: The convenience of the location, as well as the quick check in and helpful front desk staff. I felt very comfortable staying there with my husband and my cat. I would definitely stay there again.
Okay 5.0
Pros: Thermostat was broken so sleeping in an 80 degree room wasn’t good.
Excellent 10.0
Pros: This was the only normal traveling experience we had on the entire trip! We got to swim in an outdoor pool, ate a hot breakfast and the room was great!
Cons: Everything was just right!
Excellent 10.0
Pros: Very clean and well kept rooms.
Excellent 8.0
Cons: we were at the end of hallway and all night we heard noises. the custodian service was beside us but I think it was either a dog or someone above us continuely making noises. this is the first time we have ever had a problem.
Excellent 9.0
Pros: VERY CLEAN & EMPLOYEES WERE VERY SPOT ON TO TAKE CARE OF US. OUR HEAT WASNT WORKING & WE CALLED DOWNSTAIRS TO LET THEM KNOW & HE WAS UP THERE IN OUR ROOM WITHIN 5 MINUTES. HE HAD TO PEPLACE BATTERIES IN THERMOSTAT.
Cons: NOTHING
Excellent 10.0
Pros: Very clean.
Cons: No view.
Excellent 9.0
Pros: Location near my planned visit area in west Knoxville! Easily accessible. Clean!
Cons: Sheet was truly in terrible shape. Literally holes all across top edging. Should have been thrown in trash! Never used for customer!
Excellent 10.0
Pros: Staff excellent
Cons: None
Good 6.0
Pros: Hot breakfast.
Cons: Had my dog with me and the "pet" room i was given reeked of deodorizer!!!
Poor 1.0
Pros: Nothing
Cons: There was mold all over the walls in multiple rooms, we didn't stay
Good 7.4
Cons: The breakfast was not good at all.
Excellent 8.0
Pros: Staff was friendly, everything was clean. Breakfast was good
Cons: A little expensive for a basic hotel.
Excellent 9.7
Pros: The staff was friendly, the rooms were spacious and clean, and it had good parking.
Cons: Slow elevator, and the cleaning staff walked in even though there was a do not disturb sign on the door.
La Quinta Inn & Suites by Wyndham Knoxville Papermill - Knoxville
Rated no. 8
8.3
Excellent 8.3
Based on 1,006 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.5
Facilities
7.6
Food
3.0
Location
8.7
Overall 8.2 Excellent
Based on 425 reviews
Cleanliness
8.3
Comfort
8.5
Facilities
7.6
Food
3.0
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
7.3
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.2
Staff
9.1
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
8.0
Staff
8.0
Cleanliness
9.3
Comfort
8.6
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.2
Comfort
8.3
Location
8.7
Services
8.1
Staff
8.9
Cleanliness
8.0
Comfort
8.3
Location
8.2
Services
8.4
Staff
8.2
Cleanliness
8.4
Comfort
8.8
Facilities
7.2
Food
3.0
Location
8.7
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.5
Staff
9.0

Excellent 8.0
Pros: The property was great! It was in a great location right across the street from the mall and the brand new HUGE dicks sporting goods and only about a 10 minute drive from the university of Tennessee The staff was really nice and helpful when we needed to check out a day earlier than originally planned
Cons: If I had to find something to gripe about it would be the properties WIFI connection was not great. But honestly we were only in our room at night time so the WiFi wasn’t a big deal at all
Excellent 10.0
Pros: Everything
Cons: I liked everything.
Excellent 9.0
Pros: Easy to find. Staff was friendly. All we needed for a quick stay over.
Poor 1.0
Pros: Location
Okay 5.0
Cons: There was a smell in the room. The room and carpets did not seem clean. The lighting was not good at all.
Excellent 8.0
Pros: Breakfast selection was great and the lady working the breakfast lounge was very efficient and had a great personality! The room was fine.
Cons: Location wasn’t the greatest but we were fine. Several restaurants very close and good access to I-40.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: cleanliness friendly staff huge room
Poor 1.0
Cons: Chose one of three Hotel choice would be assigned between Holiday Inn, Comfort Inn or LaQuinta. Used this selection and was assigned LaQuinta the prior week. Nonrefundable reservation was made for Maryville, TN. Assigned hotel was located in KNOXVILLE, TN
Excellent 10.0
Pros: The pool area was wonderful with upscale furniture and pool accessories provided. The room was spacious and front desk clerk helped secure party decorations for a suprise party and also returned lost iPhone.
Cons: No complaints
Mediocre 3.0
Pros: Staff and location
Cons: Mildew smell was horrible. Tried three different rooms. 4th floor way better than 1st or 2nd. Overall maintenance and cleanliness was lacking.
Excellent 8.0
Pros: Size and cleanliness
Excellent 10.0
Pros: They were excellent. My sister in law flew in for a procedure for breast cancer. They were so helpful and kind. She's returning in January and made it really clear this is the only hotel she will stay in. Meals were great and staff were beyond excelk
Cons: Nothing. It was an above excellent hotel
Excellent 8.0
Pros: enjoyed the staff .
Cons: The only problem we had is there was a high school track team staying the night we were and when we woke we wanted to get breakfast early when it opened at 630 AM but the problem was the team came at same time and there was noorder they took over
Excellent 10.0
Pros: Comfort, updated decor and cleanliness.
Okay 5.0
Pros: Price and location
Cons: The room had issues. One of the beds in my room had the prior guests socks in it as well as prior guests night light in the bathroom. The bathroom had significant mold.
Good 6.0
Pros: Good location, breakfast was good.Staff was good.
Cons: Beds were not that comfy, room smelled musty, heater was loud.
Excellent 8.0
Pros: Staff
Good 7.0
Pros: Location
Cons: Wall mounted AC, no thermostat.
Excellent 10.0
Cons: No
Excellent 10.0
Pros: Size of rooms and location.
Excellent 10.0
Pros: Rooms were really nice
Cons: Just that it’s hard to get in an out of...
Good 7.0
Pros: Breakfast
Cons: Not the cleanest. Not accommodating staff
Excellent 10.0
Pros: Newly renovated. Such spacious nice rooms and comfy beds. We will definitely stay here again.
Excellent 10.0
Pros: It was very clean and everyone we very nice and helpful!
Excellent 8.0
Pros: Spacious room, breakfast, friendly staff, clean
Cons: Small pillows
Excellent 8.0
Pros: IT was not luxury by any means, but it was acceptable and clean. The staff was very accomodating, we appreciated that.
Cons: If it were my hotel I would clean up the grout in the tile area which is such an easy fix, cracks are starting to show mold. The location was strange and hard to get to, thankfully GPS is around. ;) Of course, I realize there is nothing you can do about that.
Okay 4.3
Pros: The AC is super cold.
Cons: If you are looking for a place to crash and do not care about literally any amenities, this is fine. It's extremely dated in every detail. (Think 30 Inch box TV, shower with the heat lamp, 70's décor). I would not personally stay here again but it was definitely at least a bed to sleep in.
Excellent 8.0
Pros: Ease of check-in and check-out. Value for the money.
Okay 5.3
Pros: The location was very convenient
Cons: Ordered a non smoking double bed room.. And was given a smoking king size bed room... They did change it to what I ordered ...and the remote for the TV didn't work... They replaced the batteries... But it still didn't work..we gave up on it
Comfort Inn & Suites Knoxville West - Knoxville
Rated no. 9
8.2
Excellent 8.2
Based on 425 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Food
0.0
Location
9.0
Overall 8.1 Excellent
Based on 612 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Food
0.0
Location
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
9.1
Services
8.5
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
4.0
Facilities
8.0
Food
0.0
Location
9.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.7
Staff
9.2
Cleanliness
7.8
Comfort
9.0
Location
8.2
Services
7.5
Staff
8.5
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
9.2
Overall
6.0
Cleanliness
8.3
Comfort
8.6
Location
8.8
Services
8.0
Staff
8.9

Excellent 9.0
Pros: Breakfast was outstanding.
Cons: Pool could be little more better.
Excellent 9.0
Pros: Clean and convenient to I-40
Excellent 9.0
Pros: Very well maintained...clean
Cons: Outdoor pool area wasn't open.
Good 6.0
Pros: Staff was nice
Cons: The hotel is not 3.5 stars. 3.5 stars usually connotes upscale new and fresh. My room and the facility were not
Good 7.0
Pros: Indoor//outdoor pool && hot tub.
Cons: My debit card was overcharged several times with no explanation.
Excellent 10.0
Pros: The pool area was nice and clean, my kids loved the time in there! The room was nice, clean, and comfortable. The staff was very polite and accommodating!
Cons: Loved everything about my stay!
Okay 4.0
Pros: Location great. Right off i40
Cons: Low on staff, charge $10 a breakfast. Not worth the money. Better to go to McDonald¿s.
Good 6.0
Pros: Comfortable bed
Cons: Soiled sofa cushions in room.Desk says they cleaned it 3 times, but just left it in there when they couldn¿t.Electrical outlet in room sparked and was black-noticed the morning we left. Peeling 70s style wallpaper at bathroom baseboard. Ice machine broke
Good 7.0
Pros: Close to interstate.
Cons: Room was expensive, compared to other hotels. Drapes did not keep out light. Bathroom was way too small. Wi-Fi didn't work the whole 2 days that I was there. Lobby computer wouldn't let me login to Email to print out any documents. No breakfast provided.
Excellent 10.0
Pros: The restaurant was excellent. Bed was comfy.
Cons: Nothing comes to mind
Excellent 10.0
Pros: My grandson enjoyed the indoor basketball court and the indoor/outdoor pool had plenty of steps to enter so little ones could enjoy playing without blocking an entrance.
Excellent 8.0
Pros: Did not have breakfast and location was extremely convenient to everything and everywhere I needed to be!
Excellent 9.0
Pros: It was clean and safe.
Cons: The only 1 small elevator.
Good 7.0
Pros: The staff was awesome. Everyone from the front desk, house keeping and restaurant where very friendly, smiling, sweet natured and extremely helpful. They made all the difference in the world for my stay.
Cons: There was a nasty old ragged dirty chair in the room. Looked like someone found it in the garbage. It was as torn and stained. Could have been 20yrs old. I would not sit in it or even touch it. Can't believe it was even in the room. Also the desk chair was broken. If you leaned back in it you fell backward to the floor. Also there was no continental breakfast. Other hotels that charge similar amounts offered this. I would have stayed elsewhere had that been made apparent.
Excellent 9.0
Pros: Very nice hotel with a caring staff. They have converted a racquetball court to a basketball court for the kids to play in and the pool was one of those where you can swim from the inside to the outside. Nice restaurant/bar and lots of snacks available.
Cons: The first room we went to had a broken air conditioner, which they sent someone to check on within a couple of minutes. When it wouldn't come on, they moved us a couple of rooms down. They stated they were short of workers because of restaffing from Covid
Poor 1.0
Pros: This property was terrible I didn’t get the type of room I paid for and then asked for the price adjustment and was told nothing they can do
Cons: They gave me and king room and there was me and a friend traveling it was very not what I paid for I would have never paid 233 dollars for one of us to sleep on a couch I paid for a two queen room and got a king suite. Very uncomfortable two grown men sleeping in a king bed together
Excellent 10.0
Pros: Very clean
Cons: Nothing
Excellent 8.0
Pros: Close to downtown Knoxville(approximately 12 minutes), close to gas stations and fast food. had a nice restaurant on-premise. Also had indoor/outdoor pool, hot tub, fitness center, and basketball court.
Mediocre 3.0
Pros: Location
Cons: hot tub was about the same as the pool; low 80¿s. paid $10/breakfast for a buffet that was equivalent to the free breakfast at a Choice Hotel, and this breakfast charged extra for fruit juice. Average of 10 swipes of access card to enter room
Excellent 10.0
Pros: It was close to the Ark Encounter and the Creation Museum. It was clean and the bed was comfortable.
Okay 5.0
Cons: The halls had a horrible smell and the room seemed in poor condition. Furniture was damaged and beer cans were under the bed.
Excellent 8.0
Pros: Basketball court
Good 7.0
Pros: Location
Cons: It was older looking in the design, carpet
Good 7.0
Pros: Easy access to I-40. Comfortable rooms
Cons: Despite clear signs telling guests they are required to wear masks in hotel common areas, people were not wearing masks, and while I was checking in the front counter person said nothing to them.
Good 7.0
Pros: It was ok. Rooms were a good size, it was clean and nicely decorated. But again the odor was unpleasant
Cons: It was a strong odor in the hallway like burning wires on the 1st floor. And they should vacuum more.
Excellent 8.0
Pros: The pool setup was great. Lots of chairs and plenty of towels as well as toys for the kids.
Cons: The pool and hot tub were dirty. The pool house itself didn¿t even smell like they were using any chlorine. I definitely made sure that my kids showered after swimming.
Excellent 8.0
Pros: The location and their accommodations for a late last minute room addition
Cons: The towels had hair on them. But I was able to get clean towels from the front desk
Mediocre 2.0
Pros: Pillows
Cons: Nowhere near a 3 1/2 star hotel. Bed was like sleeping on a table. Very dated hotel. The TV was just this side of having a picture tube. There was a dirty towel hanging on the bathroom door. Don¿t give me this hotel if I have to go back to Knoxville.
Good 6.0
Pros: The hotel was very clean and quiet. But the maids were nosey and rude. And the hotel kept charging my card for nonsense
Cons: no
Excellent 9.0
Pros: Great location, has a nice restaurant and bar inside.
Cons: They put me in a room someone had smoked cigarettes in (yuk) so I had to smell that for 2 days.
Okay 4.0
Cons: The pool and hot tub area were disgusting. There was green mold/mildew all over the floor. They water was a strange color and the hot tub was cold. The hotel room had a very strong air freshener smell while the halls smelled like rubber.
Poor 1.0
Pros: Nothing
Cons: It was really dirty, loud, uncomfortable and the rooms are very tiny.
Okay 5.0
Pros: Location! The lobby was really nice
Cons: The beds were like sleeping on a sheet of plywood. And the hot tub was only a spa (not hot at all!) No free breakfast!
Okay 5.0
Pros: Convenience, location, price and prior excellent service.
Cons: Room was very out of date, damaged furniture.
Okay 5.0
Pros: It was an old hotel Too many people in swimming pool wearing no masks The TV in our room did not work
Okay 5.0
Pros: The front desk personnel.
Cons: Hair in the bathroom, an opened bottle of drink in the refrigerator, melted cheese in the microwave. The room smelled musty and the bed was lumpy. Half of the guests were not wearing masks, including no one in the bar. Not served me at the bar after 5 mi.
Okay 4.0
Pros: Clean
Cons: Key barely worked, noise, bed uncomfortable
Poor 1.0
Pros: The location was nice
Cons: The pool was old & in disrepair the hottub had pieces of concrete falling off into the water w the nastiest hair ball & debris. The sofa sleeper was so nasty and old i wouldnt allow my daughter to sleep on it so she was in the bed w us and a baby. CRINGE!
Poor 1.0
Pros: I normally love the amenities at this hotel, but there were so many children running through the halls and in the pool area, and we were not able to utilize
Cons: Unfortunately,our hotel room was disgusting! There were crumbs and liquid on the nightstand/dresser.I forgot my cleaning supplies.The front desk graciously gave us Clorox wipes and once I finished scrubbing the tub all the wipes were filthy! Never again!
Good 7.0
Pros: Good price, safe location.
Cons: Huge facility, longest hallways ever! Lighting in room was dark, I don't like dark rooms.
Mediocre 2.0
Pros: Comfortable bed
Cons: Broken shower handle, broken desk chair, loud kids in hall front desk could not accommodate
Poor 1.0
Pros: I do not AT ALL recommend this hotel.
Cons: As a solo traveler, I checked in and walked to my room. The halls were really beat up. I could hear people in another room as I walked down the hallway. I didn't feel safe. I booked this hotel because it said it was 3.5*. No way. Don't book this hotel.
Okay 5.0
Cons: There was a dog barking literally all night long in one of the rooms down the hall. I didn’t sleep at all.
Okay 4.0
Cons: Not having people mask!!!! I traveled all weekend and this was the only hotel that most people were not masked!!!!
Good 6.0
Pros: Very old and dated hotel.
Cons: Very old and dated.
Poor 1.0
Cons: I arrived to check in at 9 PM for a standard 2 queen size bed room. The room was not ready yet and it wasn’t ready until 11pm! The staff was very apologetic and nice, but the management really needed to step in and help out with being short staffed
Good 6.8
Cons: The pillowcases and sheets smelled like they'd not been washed (like the cleaning staff had just remade the bed without removing the old dirty sheets instead of replacing them with clean sheets). The nighttime staff was friendly and accommodating. The morning staff wasn't the friendliest.
Poor 1.0
Pros: It was near the highway.
Cons: During the Covid-19 crisis despite signs saying the hotel staff and people visiting or staying had to wear masks, I saw countless staff without masks. I also see people openly walking around without masks.
Mediocre 2.0
Pros: Nothing
Cons: Needs updates. No breakfast and no coffee even in the morning. :( Fitness center was lacking. Would not stay here again.
Mediocre 2.0
Cons: The neighbors at the hotel were very loud throughout the night. We called to complain and the concierge said they would send someone up. The noise continued and we called again. The issue was not resolved. The hotel was also not enforcing the mask order.
Excellent 10.0
Poor 1.0
Pros: That we didn’t book it for an extra night. That place makes me not want to ever stay in another hotel.
Cons: There was food in the pull out mattress. Then my husband found a used needle in the coffee pot! Nasty place!!
Mediocre 2.0
Cons: The hardest mattress I have ever lain upon. Didn't get much sleep, have been sore for days since. Signage is awefull, can't find elevators, staff doesn't explain current covid rules well. Frustrating stay, hard to get the entire story out of employee
Poor 1.0
Pros: Front desk guy was nice
Cons: Room had a funky smell.. No breakfast. No hot water in the morning when trying to take a shower!
Mediocre 2.0
Pros: It had a bed
Cons: Bathroom lights didnt work (no window), carpet wet from bathroom to hall door. NO WAY A 3 STAR HOTEL.......
Mediocre 3.0
Pros: Nothing. Roaches were total turn off. Don't want to take them to my home. Slept I. Bet with luggage. So nothing would get onto it.
Cons: There were roaches in room 335. One going across television screen was the 1st noticed. Then noticed a few German roaches on the wall. Should not be rated 3.5 hotel
Poor 1.0
Pros: Mold and dirt.
Cons: Lack of hygienes. Mold, dirty carpet and AC filters . Spider bits.
Poor 1.0
Pros: Lication
Cons: My husband went down for breakfast he had a HAIR in his food half way through he asked for the manager they said there wasn't one there ! 7 am The sever said he needed to pay for the half that he ate befor he found the HAIR!!!!!  Beds very uncomfor
Mediocre 3.0
Pros: Staff was friendly.
Cons: My bed had a bug crawling and two dead bugs under the mattress.
Mediocre 3.0
Cons: The fridge hummed loudly all night long.
Excellent 9.7
Pros: The staff was very friendly and accommodating.
Cons: Menu limited and just a little high.
Holiday Inn Knoxville West- Cedar Bluff Rd - Knoxville
Rated no. 10
8.1
Excellent 8.1
Based on 612 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
5.7
Location
8.7
Overall
6.4
Overall 7.9 Good
Based on 1,759 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
5.7
Location
8.7
Overall
6.4
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.7
Services
7.9
Staff
8.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
10.0
Overall
2.0
Cleanliness
4.6
Comfort
5.3
Facilities
4.6
Location
6.0
Overall
5.3
Cleanliness
8.3
Comfort
8.3
Location
8.7
Services
8.2
Staff
8.4
Cleanliness
8.6
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.7
Cleanliness
8.4
Comfort
8.3
Facilities
6.0
Location
8.7
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.5

Excellent 8.0
Pros: Size of room - comfort of room - cleanliness of room Loved little terrace outside of room near pool
Cons: Bathtubs are slick which is very dangerous, especially for the elderly. Needs placement of rubber mat or different type of tub. This would also prevent accidents and liability for the motel.
Excellent 8.0
Cons: Not enough pillows
Excellent 10.0
Pros: Excellent
Excellent 10.0
Pros: Room customer service
Cons: No
Good 7.0
Pros: Right off the highway. Quite accessible, good parking, friendly and courteous staff, coffee round the clock. A nice experience for a one or two night stay.
Cons: For a night stay, it definitely fit the bill. Clean sheets, quiet environment, courteous staff. So yes, if I am in the area, I would try it again.
Good 7.6
Excellent 9.2
Excellent 8.8
Excellent 8.0
Pros: Clean and close to my activity
Cons: Fridge had a disturbing sound all night and noise from the interstate was distracting at times.
Okay 5.0
Pros: balcony
Cons: black hair in the shower
Excellent 9.0
Pros: I loved the location and the room was awesome for the price.
Cons: The staff was a little rude, but understandable as they were very busy the day we checked in.
Poor 1.0
Pros: Do not book for this location . The room stunk very bad. And there was women hair all over the bathroom
Mediocre 2.0
Pros: Location
Cons: No breakfast as stated in description
Good 7.0
Pros: Overall good room and staff
Cons: Too many people in the pool and none had mask on.
Excellent 8.0
Pros: The balcony and atmosphere of the whole area.
Cons: Outside could be slightly cleaner.
Poor 1.0
Pros: N/A i didn't like ANYTHING about this property and certainly wont be back. Do better patel hotel. The tv didnt work and customer service lacked.i will not stay again. I will not stay again i felt like my business was not appreciated. But thats a typical
Cons: Requested a 150 deposit. Too much and unnecessary its a low two star hotel smh i couldnt even enjoy my trip because of that stupid deposit
Excellent 10.0
Pros: I they have upgraded their internet so you now have it in room. I stayed there last month and you had to go to lobby. Big improvement. Great place for the price. Excellent breakfast
Okay 5.0
Pros: Location near my function
Cons: NA
Excellent 8.0
Pros: The beds were very comfortable. The shower was nice. Everything in the room looked renovated and the curtains kept most of the light out. They hot breakfast options.
Cons: Our biggest complaint is that there was no elevator, so we had to haul the luggage upstairs. The only problem about the room was that the office chair was falling apart. Trash outside the one door was overflowing and they started shutting breakfast early.
Good 7.0
Pros: It was close to the location I was going Staff in breakfast area were friendly. Food was also good.
Cons: No Wi-Fi in the room, only in common area. My room was farthest away from common area, so not convenient. I stayed 2 nights. The beds were "made" for 2nd night, but sheets had not been smoothed out. I had used some in-room coffee that was not replaced
Excellent 9.0
Pros: Finally, a Red Roof that met our expectations! Rooms exactly as pictured, clean and spacious. Will be booking here in December on our way home.
Good 6.0
Pros: The location was pretty good
Poor 1.0
Cons: Coffee was horrible, not fresh but instant coffee. Beds were too soft. Hotel needs remodeling.
Excellent 10.0
Pros: The staff was great and very helpful!
Excellent 10.0
Pros: Location
Cons: A little dated but place to lay my head
Excellent 9.0
Pros: Great location. Good food within walking distance. Renovated rooms. Mini fridge and microwave in room. Great value for price.
Poor 1.0
Pros: Easy location-
Cons: Room was dusty and unvacuumed - was just plain dirty to be honest Breakfast area was not kept clean - I would assume the hotel was very understaffed
Mediocre 3.4
Pros: Location was right.
Cons: Pretty much a dressed up, run down, cheap compromise to local hotel competition. Who, if anyone, does their laundering?? embarrassed I actually paid to stay there. Never again. Smelled, real bad too. Trust me, just don’t go unless you’re planning to sleep in your clothes on top of the covers.
Okay 5.0
Pros: Location
Cons: Hall rugs dirty
Good 6.0
Pros: Location of the hotel was great. It's close to restaurants and the interstate, which was perfect for us.
Cons: Pillows were terrible. They were extremely small and filled with tiny pieces of foam. Worst pillows at a hotel ever! Additionally, we were unable to call the front desk from our room phone.
Good 7.0
Pros: Hello all, The room was definitely better then the ones I stayed in back in the 80's which was the last time I stayed in an RRI hotel. The bed was very comfortable and the shower water drained out of the tub with no back up.
Cons: I didn't like the the low water pressure in the shower. The room when we first came in had a funny oder to it so we had to use some room spray.
Good 7.0
Pros: Location
Cons: Requested a broken toilet be fixed twice but never addressed...
Good 6.0
Pros: It was clean and the staff were friendly.
Cons: The room was clean but the hallways had a funny smell. Because of the hurricane in the Carolinas, they had an excessive amount of dogs present and the barking woke us up. The breakfast was not appealing so we went out to eat.
Mediocre 3.0
Pros: Location
Cons: Smelled dark upgrades to lobby was good but rooms Remained stark ugly and uninviting
Poor 1.0
Pros: The only positive was the night clerk who checked us in.
Cons: No shelves/hooks for clothes/belongings. Not enough towels. Ran out of sausage/eggs before 9:30a.m. Sunday late night a group of people we outside our door, drinking beer , and I called the front desk. The phone rang until it hung up - no response.
Mediocre 3.0
Pros: The staff was friendly.
Cons: The bed was not good, the remodel was hap hazard and the room was not that clean. This was maybe a 1.5 star not a 2.5. The breakfast was not good.
Mediocre 3.0
Cons: Strange rooms with faux hardwood floors. Wash basin was unusually high. I'm tall but this would be difficult for shorter guests. Terrible lighting in wash basin area.
Okay 4.0
Pros: Located right of the interstate
Cons: The door to my room was not in the jam correctly. There was about an inch gap between the lower door and the jamb. You could see into the hall. The door did close and lock however.
Good 7.0
Pros: Location
Cons: Very dangerous slippery bathtub
Okay 5.0
Pros: They are in the midst of a huge remodel and we were stuck in the middle of it having to walk through construction to get to the lobby etc. They had pretty decent coffee for the setting.
Cons: Breakfast was very marginal. Weird little egg patties!
Okay 5.0
Pros: Clean
Cons: Security lock on door damaged, adjoining room door unlocked and had trouble locking the door on my side. Called font desk they responed quickly however unble to resolve security latch. No elevator hard to go up stairs with luggage.
Mediocre 3.0
Cons: Noise from Highway is horrible!
Poor 1.0
Cons: wet floor in front of sliding door. shower made screeching sound hair on blankets stains on couch this hotel doesn't rent to locals so if you have a knoxville I.D. you will not be able to check in
Poor 1.0
Pros: Nothing. At check in they were rude. Couldn't use the pool or hot tub because they said they were working on them. This was not a pleasant experience. Thankful. We only had one night there.
Cons: No no and no. Room was not clean very good Coffee maker had not been been clean. Breakfast was very limited and didn't offer normal. We were not happy with the condition of room and website not saying no use of pool or hot tub.
Good 6.0
Pros: Rate
Cons: No internet, and under renavation, lots of amenities were unavailable
Poor 1.0
Pros: Not very clean smelled bad the night staff they were nice the lady at the front on Monday morning very rude
Cons: The only thing good the breakfast
Mediocre 2.0
Pros: This hotel is not too far from UT Knoxville and was reasonably priced.
Cons: We would not stay there again. Toilets were an issue. The lobby toilets were broken. We also had to switch rooms after just one night because our toilet wouldn't flush, then the second room's toilet backed up too. Also bad food; no fruit. Pool broken.
Okay 5.0
Pros: The motel is OK for the star rating... It is not hard to find. The front desk personal was helpful and kind. It felt secure and safe. My overall experience was average...but I slept well!
Cons: One of the beds in the room assigned had a broken down mattress. I believe the cost was a bit high for the quality of the room. There were other comparable motels in the area that were cheaper or offered more bang for the buck.
Poor 1.0
Cons: Very dirty. Questionable staff
Poor 1.0
Cons: There was hair in the sheets, tub, and sink. The room was very dirty and the staff was not friendly. The breakfast only had cereal and bread.
Okay 5.0
Pros: Staff was friendly.
Cons: The room was very dirty.
Okay 5.0
Pros: Location and price.
Cons: Lots of remodeling. Not a 2 1/2 star hotel.
Okay 5.0
Cons: under construction
Mediocre 2.0
Pros: Close to where I needed to be.
Cons: Lots. Unkept look about the place. Room was bare bones. bed was hardly comfortable.
Mediocre 2.0
Pros: Location
Cons: Very poor breakfast. This is not a three star hotel. Not even a good 2.5
Mediocre 3.0
Pros: For highway travelers the location was great. It is also located near various restaurants and coffee shops.
Cons: The lack of a breakfast option and the dirty conditions.
Mediocre 2.0
Pros: Nothing. This was an awful hotel.
Cons: Stains on the floor and the comforter. A large, dark hair on the pillow of one bed. The tub was FILTHY. The laundry dryer was inop and not labeled. The breakfast was below standard. This is AT BEST a 1 1/2 star hotel and is NOT priced accordingly.
Good 7.1
Pros: Location was excellent.
Cons: Need to get rid of the carpet. It was old, smelly, and dirty. Air conditioner in first room didn't work. Had to move to another room next day. It was a little better. Place needs to be upgraded.
Mediocre 3.1
Pros: Terrible, dirty, lacking in facilities
Excellent 10.0
Pros: We enjoyed staying at the Red Roof Inn. Great value- rooms were clean, desk clerk was friendly and hotel was easy to find. Will definitely stay again.
Cons: N/A
Red Roof Plus+ & Suites Knoxville West-Cedar Bluff - Knoxville
Rated no. 11
7.9
Good 7.9
Based on 1,759 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Facilities
8.5
Location
8.4
Overall
8.5
Overall 7.6 Good
Based on 150 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
8.5
Location
8.4
Overall
8.5
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.1
Comfort
7.5
Location
9.2
Services
7.1
Staff
8.3
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.5
Staff
8.8
Cleanliness
7.5
Comfort
7.5
Location
8.3
Services
7.5
Staff
7.5
Cleanliness
8.5
Comfort
8.7
Facilities
10.0
Location
7.8
Overall
10.0
Cleanliness
7.5
Comfort
6.9
Location
8.1
Services
6.3
Staff
8.8

Okay 5.0
Pros: Was very convenient near restaurants n Mall
Cons: Had to be moved to another room due to bugs in the first room, but the staff was very nice and helpful, changed our room immediately
Poor 1.0
Pros: Room smelled like smoke bad And had evidence of drug use in the room along with people all night long in parking lot screaming and could tell the was under the influence of something other that alcohol
Cons: Room smelled like smoke bad And had evidence of drug use in the room along with people all night long in parking lot screaming and could tell the was under the influence of something other that alcohol
Excellent 10.0
Pros: The staff were very friendly. I really enjoyed how accommodating they were. I ended up asking for 4 pillows and the staff were incredibly nice in this request. I seriously appreciated this since I was in a lot of pain. I will 100% keep coming back to this hotel!!
Excellent 10.0
Pros: The location cleaniness host privacy
Good 7.0
Pros: The location
Cons: The room smelled of cigarette smoke
Excellent 8.0
Pros: Willingness of staff. Lack of elevator for unloading car. No nformation to operate TV etc. Staff member forgot to give info card. He did bring coffee pot and cups when requested but I didn’t realize other pieces of equipment available. Very well c
Excellent 8.0
Pros: The size of the room
Cons: I could hear others in the hallway
Poor 1.0
Pros: For the price they didnt evem have ice
Cons: Not really if I knew what I know now I would have not stayed there
Excellent 10.0
Pros: Clean friendly staff great location
Cons: That i couldn't stay longer
Excellent 8.0
Pros: Clean
Cons: The staff comes room before can answer knock
Excellent 8.8
Pros: Met out needs for the night. Close to where we needed to be , had refrigerator freezer clean and comfortable. Price was good deal
Cons: Hall smelled like smoke. Maybe because we were on ground floor and people had to go outside to smoke and it followed them in.
Excellent 10.0
Pros: The staff was awesome! She made check in easy and fast!!
Okay 5.0
Pros: That there was a bed and a sink.
Cons: Low accommodations for the price.
Excellent 8.0
Pros: Very clean
Cons: Lobby and check in desk looked outdated
Excellent 8.8
Pros: The staff was extremely nice and the bed was very comfortable.
Cons: There was no elevator, which made it more difficult to maneuver with out luggage.
Excellent 10.0
Cons: Slow free wifi, you need to buy in order to have good speed
Excellent 8.0
Pros: Location/price
Cons: No elevator and door needed latch adjustment as it wouldn't close at the seal on the jamb ... 3/8" off? .. room 309 etc.
Poor 1.0
Pros: That there were no bed bugs in my room.
Cons: Lots! No pool. It was cemented over, “free” WiFi would not connect. No WiFi unless you pay for upgrade. People checking in before me were complaining about bed bugs in room, “free breakfast” was a coffee pot on a 2x3 table, stains
Excellent 10.0
Pros: Great place to stay. i have been to this hotel several times. Desk staff are wonderful and the young girl (forgot her name) who usually works the evening shift.. Highly recommended.
Cons: Internet and lack of breakfast!
Excellent 9.0
Pros: The hotel is always consistently clean. I have stayed several times at this hotel. I always arrive after the front door is closed. The staff has always been gracious to accommodate my late arrival.
Cons: Na... good place to stay.
Good 7.0
Pros: Staff
Okay 5.0
Pros: Cheap hotel
Cons: Super noisy, you hear everything.
Okay 5.0
Pros: I left my phone charger in my room. I called when I realized and they held it for me until I could get it a few days later.
Cons: Smelled of old stale smoke.
Good 7.0
Pros: Great location, comfortable and. Lean room. Staff very helpful and friendly.
Cons: Room was unbearably stuffy, even with the heat turned off. We had to open a window!
Okay 4.0
Pros: Clean inside rooms. Quiet enough to sleep through. Advertised as having a "pool" that is now a concrete patio.
Cons: very questionable occupants. I was NOT comfortable, nor did I feel particularly safe. If I were the average person, I probly would have left. I would not recommend a single female staying here.
Good 6.0
Pros: Price
Cons: 3 floors no elevator. Of coarse I was on the 3rd floor. The hotel didn't have an ice machine, the TV in my bedroom didn't work
Poor 1.0
Pros: Nothing
Cons: Nasty room and place. No one to help you. Ext stays are never nice 1 star at best.
Good 6.0
Pros: Very nice staff
Cons: Clean room. Dirty outside room. no elevator no baggage carts
Poor 1.0
Cons: Left 3 hours after checking in because the air conditioning was not working and I have yet to receive my refund
Poor 1.0
Cons: This hotel charged me $109 for a for I did not break. Liars and cheats. Stay far far away!
Good 7.0
Pros: Location
Cons: Doors were loud and noise late night
Good 7.0
Pros: Grest location
Cons: No elevators!
Mediocre 2.0
Pros: The location
Cons: The smell of The room. We had to get air freshener candle. this was listed as 2.5 stars I do not Think that was accurate. It was misleading.
Mediocre 3.0
Pros: Location and price
Cons: No waste receptacle in room or bathroom.carpet needed shampooing.
Excellent 10.0
Pros: Well where to start it's a cozy down-to-earth warm friendly inviting place the staff is dedicated to their job they're intelligent and they're helpful and they're down to earth and understand quite often that people are only human and they treat you like your number one
Cons: There was no elevator unfortunately and I do wish the pool was there
Okay 5.0
Pros: Location was fine, pretty convenient to highway.
Cons: The hotel is 3 stories but has no elevator. The building is laid out very strangely. From the lobby, there are stairs to either the first or second floors. No hairdryer. Breakfast is only a few packaged items, pretty lame.
Good 7.0
Pros: The location was great. Easy access to restaurants and shopping
Cons: No
Okay 5.0
Pros: Workers were bice
Cons: Bed was not clean, sheets were used and not clean
Good 7.0
Pros: Full size fridge/freezer
Cons: Lack of carpeting in the bedroom area.
Okay 5.0
Pros: the front desk was very nice.
Cons: Sheets had something on them that looked like snot from someone's nose. Room looked Like it was not vacuumed . Mold in the shower around the caulk. Location was a bit weird and when we arrived some e's stuff was sitting out on the sidewalk for hours.
Poor 1.0
Pros: The checkout process was quick
Cons: Was offered 3 rooms and they all were dirty, please don't waste your time or money.
Good 6.0
Pros: the in room kitchen
Cons: N/A
Excellent 8.8
Pros: An amazing facility for the price I would definitely recommend families and Extended Stay people to stay here
Cons: No elevator
Okay 4.0
Pros: Night Laundy staff wad very helpful. Brought extra bedding.so i could sleep on 💺 chair. .. Kudos to Tommy for amenities
Cons: Poor carpet.bad building layout. yukky decor.Hotel smelled. Hallway was Smokey. Only 1 bed. No extra beds. Traveling with my son Needed two beds so i slept in a chair for --- $. No fruit.as pictured on website.No business center. Breakfast was scarce
Okay 4.0
Cons: The neighbors banged on the wall. Front desk clerk choose to tell us we we being to loud at 2 in the evening,but then didn't say anything about the banging to our neighbors.
Okay 5.0
Pros: The bed was comfortable. linens and carpet were great. Excellent price
Cons: There was no coffee machine. The bathroom was dirty. The toilet had poop on it. The tub had hair in it. Mild was on the shower tile and metal handle. Easily cleaned... by me. The toilet situation grossed me out
Mediocre 2.0
Pros: Nothing
Cons: The whole entire facility was a disaster it was so depressing
Mediocre 3.0
Pros: I'm always a fan of Extended Stays. The price is great for the value and they tend to have newer and nicer rooms with the kitchenette. The fact they dont clean up after you ever day is fine, just as long as they clean up after check out...
Cons: In the morning I got in the shower and someone's dirty underwear were drying on the shower rod. No one had cleaned the shower, and who knows what else wasn't cleaned. Was creeped out. Desk staff said mgr would call. Never did.
Okay 5.0
Cons: Difficult to get around hotel. Even in the lobby you had to climb stairs to get to the first level where the rooms are located.No elevators and not carts.
Okay 4.0
Pros: Grab n go breakfast.
Cons: Stale smell, room needed new paint all around, and comforter on the bed had cigarette burns. Stayed one night on a drive thru, and I guess I got what I paid for, even though the website photos were better looking.
Extended Stay America - Knoxville - West Hills - Knoxville
Rated no. 12
7.6
Good 7.6
Based on 150 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
5.9
Location
8.1
Overall
5.9
Overall 7.1 Good
Based on 1,664 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
5.9
Location
8.1
Overall
5.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.5
Comfort
6.7
Location
7.9
Services
6.5
Staff
7.9
Cleanliness
7.5
Comfort
7.5
Facilities
7.5
Location
8.5
Overall
6.6
Cleanliness
5.7
Comfort
5.7
Facilities
5.5
Location
7.0
Overall
6.2
Cleanliness
7.3
Comfort
7.3
Location
8.2
Services
7.2
Staff
8.3
Cleanliness
6.9
Comfort
7.2
Facilities
6.6
Location
8.1
Overall
5.6
Cleanliness
7.6
Comfort
7.7
Facilities
4.8
Location
8.4
Overall
5.4
Cleanliness
7.1
Comfort
7.4
Location
8.3
Services
7.1
Staff
8.0

Poor 1.0
Pros: There is nothing about this property i liked just like the red roof inn on the garden state my husband and i stayed at hell drug issues cops in and out like its the dame police station never agai.
Cons: Everything tge room wasnt up to the money i paid nothing within walking distance which it was stated there is so much drugs in and out of that parking lot and hotel next door and the redroof inn its crazy i did not feel safe i cant say id ever e Use the red roof again
Poor 1.0
Pros: Nothing
Cons: It was smelly and dirty! It looked nothing like the pics!
Poor 1.0
Pros: Nothing
Cons: This place was disgusting, dirty, in bad repair, full of junkies and tweakers. Cigarette burns all over the bathtub. The outside was littered with trash and suboxine wrappers. Do not stay here EVER.
Excellent 8.0
Cons: The refrigerator made a terrible humming noise that interfered with sleeping
Poor 1.0
Pros: Nothing.
Cons: Beds were not queens. Our toilet was broken 3 ways- handle, lid and the seat. We were tired so I told them we didn’t need it fixed right away. The room shouldn’t have been rented out in its condition. Bed spread was also dirty and had lots of holes. The exterior and hallways were also in horrible condition.
Okay 4.0
Pros: Nothing
Cons: The Room that we paid a $104 for 1 night was supposed to have been non smoking it was not as soon as we walked in the Room it smelled of cigarette smoke we found 2 cigarette butts in the Room one was at the headboard of the bed the other was in the sink in the bathroom we came in late We had a sick child who had an appointment at a specialist that is the reason why we stayed there and did not go and complain about the Room but for it to be non smoking It is ridiculous they need to change their website from non smoking to yes every Room smells of cigarette smoke The beds were hard as a rock I woke up this morning with a backache because of it I will not stay here ever again
Good 6.0
Pros: The location was close to downtown
Cons: The floor was disgusting. It hadn't been mopped in so long there was sticky brown dried up liquid. The carpet in the hall was covered in dog hair. The toilet seat looked dirty but I think it was just old. They didn't have anything about covid cleanliness
Excellent 10.0
Pros: Staff are very nice and they constantly cleaning!!
Good 7.0
Pros: The hotel was well located and a reasonable price.
Cons: The room was located right next to a secondary entrance, and the room door wasn't soundproof, so I heard people coming and going all night.
Excellent 9.0
Pros: Nice and clean
Cons: Friendly
Poor 1.0
Pros: Location
Cons: Rooms , bathrooms and hallways all smelled dirty and someone smoked.
Poor 1.0
Pros: It was cheap (literally and figuratively)
Cons: The side door was propped open all night with a rock. Didn't feel safe.
Mediocre 2.0
Poor 1.0
Pros: The location
Cons: The hotel was really nasty and old. It looks nothing like the pictures. The elevator smelled like mold really bad and I¿m highly allergic to mold. The 2nd and 3rd floor smelled like weed. The washer was out of service and the tv didn¿t work.
Mediocre 3.0
Pros: The bed was comfortable
Cons: The area and outside of hotel was sketchy..I was scared.
Excellent 10.0
Pros: clean and good for price
Cons: everything is worth it
Excellent 9.0
Pros: Clean, had all the amenitys you need in a hotel stay! and close of the freeway easy to find!
Cons: no!
Poor 1.0
Pros: The location was as advertised
Cons: The room was filthy. Floor noticeably coming apart. Walls covered with what I can only hope was dried soda. Bathroom not clean at all, hair everywhere...grime on the bed stand.
Excellent 10.0
Pros: front desk staff are always so helpful
Cons: They have great service compared to other hotels in the area and clean for the price
Excellent 10.0
Pros: clean and good price for rooms
Cons: all day house keeping would help but always clean and helpful
Excellent 10.0
Pros: clean
Cons: all good
Excellent 10.0
Pros: clean and nice
Cons: always usually great stay and safe
Good 7.0
Cons: I was told they had limited staff for li I was told they had limited staff for limit I was told they had limited staff for limited cleaning and limited breakfast because of quote covid
Excellent 10.0
Pros: always clean and nice staff
Cons: everything good
Okay 5.0
Pros: Convenient
Cons: The door to the room doesn't shut all the way.
Excellent 10.0
Pros: staff is nice
Cons: everything was good
Poor 1.0
Cons: Not breakfast, not clean onough
Okay 5.0
Cons: I¿ve never stayed at any hotel and had to put down a deposit of $100/day on my debit card for incidentals. I¿ll never stay here again
Poor 1.0
Cons: Stunk...dark...no breakfast...hard to find...felt unsafe... No ice on the floor I was staying on.
Poor 1.0
Pros: Nothing
Cons: This was definitely not a 3 star hotel. The building was poorly maintained, the carpet in the hallway was dirty. The beds were hard and mattress lumpy. The room smelled like smoke, the bath tub was dingy and the toilet seat was stained and peeling.
Okay 5.0
Pros: Nice
Cons: Nice
Okay 4.0
Pros: Location was nice. Very close to the freeway and easy to find.
Cons: No way this is a 3 star hotel...The pictures online are misleading. The room is dated and not kept very clean. There were hairs in the bathroom, stains on the bedding, dusty fixtures, and damaged walls. It felt like they do the bare minimum when cleaning.
Good 6.0
Pros: Easy to get to.
Cons: None
Poor 1.0
Pros: location
Cons: dirty hair in bathroom, front desk staff wasnt wearing mask
Okay 5.0
Pros: The shower was stronger and more pleasant than the low pressure showers in the majority of hotels these days.
Cons: Cleanliness was definitely an issue. I showed the desk clerk pictures of the dirt and trash behind the beds. I told him that he should address the issue with his housekeeping staff.
Poor 1.0
Pros: It was easy to get to
Cons: I don't like the 100 dollar additional charge for me paying with a debit card, a charge I was told would be returned but several days later I'm still waiting on the charge to be returned to my account.
Mediocre 2.0
Pros: Nothing
Cons: Everything. Including the price. I was charged twice
Okay 4.0
Pros: Back oh hotel with room close to the door
Cons: A lot of drug activity in and out the back door. Deposit that was never disclosed was cashed out and removed from pending status and when i inquired why, tish told me unfortunately that was policy and I’ll see it back in my account in bout 14 days
Okay 5.0
Pros: Eady access
Cons: Poor upgrading and care
Poor 1.0
Pros: Location
Cons: The hotel is a craphole! I had to move hotels in the middle of the night, whatever you do refuse room 136 or 137 it’s right next to the building door that kept opening and closing and opening and closing. Hotel crap, clientele shady, it was poop!
Okay 5.0
Pros: The electricity went out and I froze for 2 days
Cons: I froze for 2 days
Excellent 9.6
Mediocre 2.0
Pros: nothing
Cons: i'm disappointed that this was rated a 3 star hotel more like 1.5
Good 6.0
Pros: Great price!!
Okay 5.0
Pros: The rooms were updated, pretty modern.
Cons: The outside of the hotel and the corridors to the rooms are in need of updating. Very rundown kind of look, but the rooms are surprisingly very nice and comfortable, obviously updated to laminated floors, new decor and a nice stay.
Good 7.0
Pros: The location of this hotel excellent. The rooms were clean. There's no carpet and they allow pets.
Cons: The hotel overall is fine however it's definitely not a three-star hotel. More like a two star.
Okay 5.0
Cons: Anyone could walk into the building. Building doors did not lock.No Security.Rooms can use a paint job.
Mediocre 3.0
Pros: price was rite, but with the price u get what u get
Mediocre 2.0
Pros: The night clerk was very nice. The only staff that was nice was the night clerk. The rest didn’t speak English much only enough to say one or two words. There was nothing else to like. Unless you like filth and mattress that hurt you and doors that
Cons: The bathroom walls had poop on them, the mattress were extremely uncomfortable I slept in the desk chair it was so bad!!!! The walls by the trash can. The door wouldn’t shut with out pushing hard on it. No breakfast like was said would be!! Bad sta
Good 7.0
Cons: Cleanliness of room. Garbage already in waste can.
Good 6.0
Pros: That my 2nd room was cleaner and the location.
Cons: It smells, the room doors are not sealed and u can smell smoke while walking to my room. Also a customer was smoking in the hallway one night and it almost smell like he was in my room because of the space in the doors flr & corner. Also, hall carpt stink
Mediocre 3.0
Pros: The bed was amazing and I slept very well.
Cons: My room smelled like sewer, obvious NA meetings are held there and the people from them hang out front for hours afterwards. The day shift front desk person doesn't care about your experience.
Good 7.0
Pros: The staff was very friendly and helpful which made the stay enjoyable. The building is old, but rooms are newly remodeled with laminate floors and new bedspreads and furniture. It was what you would expect for the price point.
Cons: Bed skirt had pet hair, wall behind bed had thick layer of dust,hair dryer had not been wiped. The A/C unit had dirt and pet hair in it.I brought it up to staff and they did send maintenance crew to room immediately to wipe out A/C sufficiently.
Good 6.0
Pros: Location was good. Easy highway access.
Cons: Our bathtub did not drain and had a lot of dirt that was coming up from the drain. We informed the front desk, who did not seem concerned at all.
Mediocre 3.1
Pros: The only part of the stay which was acceptable was the mattress.
Cons: The rooms were filthy with grime and dust and splattered walls. The bathroom smelled of urine and the caulking was stained yellow and brown, and the floor grout was black with filth.
Mediocre 3.0
Pros: Price
Cons: Toilet would start running about every 5 minutes. Loud activity outside in parking lot the entire night. Towels felt like they were washed in starch, felt like sandpaper. I never complain since I’ve worked in the service industry but not good
Okay 4.8
Cons: You couldn’t leave your dog in the room alone. How else could we do anything if we couldn’t leave the dog.
Mediocre 3.0
Pros: Location
Cons: Cleanliness
Mediocre 2.0
Pros: Breakfast was nice and there wasn’t a cost for my dog.
Cons: The room was dirty...bugs and hair. The ceilings were low. The towels were rough.
Mediocre 2.0
Pros: The only good thing I can say about this hotel is the location.
Cons: EVERYTHING! The hotel definitely needs to renovated BIG TIME! The room smelled old and the floors need a real CLEAN JOB, not with a mop, a DEEP CLEANING! The bathroom's vent was full of dust that looks like it's been there for years! I won't recommend!
Mediocre 2.8
Pros: Not much
Cons: Filthy hallway carpets, room smelled like a sour wet dog, dirty sticky floor in room. Checked in at 2:30 am and was told I’d have to pay for a late checkout. Morning front desk staff excellent snotty and unprofessional.
Excellent 9.1
Pros: The staff was very friendly, especially on our second visit, remembering our names and other specifics. The check in and check out process was rapid. Located right off I 40 and conveniently in the middle of a bunch of very good restaurants and useful stores.
Excellent 8.5
Pros: The cost in relation to other hotels nearby and the friendless of the staff.
Cons: The king size bed wasn't comfortable at all. It had a dip in the middle making it very uncomfortable to sleep on.
Excellent 8.0
Pros: Location
Okay 5.1
Pros: Location
Cons: Old bathroom, rust . Outdated room. Found a bug in the room.
Excellent 10.0
Pros: The hotel staff was very friendly and the hotel itself was in great condition. Room was clean. All appliances worked.
Cons: There were large dogs staying in the hotel that began barking early in the morning.
Good 6.0
Pros: Breakfast was good but would prefer fresh fruit or yogurt option. Checkout was fast and simple. Staff was friendly. For the price, it was better than expected.
Cons: Decor is dated. Wallpaper was peeling in the bathroom, moisture damage was evident in bathroom and was gross. The lock on the door wasn't secure, traveling alone I felt uncomfortable and would not stay there again.
Mediocre 2.0
Cons: We couldn't even stay at the hotel...had to cancel our reservation and move next door because the beds were unsleepable they were so uncomfortable.
Mediocre 3.1
Pros: We were just passing through very quickly on a road trip but I have never in my life been exposed to a hotel that smelled as rank as this one. I mean, it just perneated a stench unlike anything else. Do yourself a favor and AVOID.
Excellent 10.0
Pros: Good service
Good 6.5
Pros: Good location. Easy to find.
Cons: Could use a little face lift. Lapshades were dirty and cracked, bathroom counter had red fingernail polish on it. Hair dryer did not work. Minor problems that should have been taken care of before we go there.
Excellent 8.0
Pros: The man that was working on Friday was very enthusiastic and so nice!!
Cons: The lady working to night shift at the front desk on Friday night was rude.
Excellent 8.0
Pros: Breakfast
Cons: Outlets on lamps are so loose that they are not usabke
Good 6.2
Pros: Only room around, staff was friendly. King bed was great!! Breakfast good.
Cons: Motel was to become Best Western in 2 days. Our room was remodeled but was not complete with all furnishings. Craftsmanship in tub are was substandard. Staff asked for feed back since we were the first to occupy the room. Need a good once over before making room available. Water trickled out of shower head. Paint speckles on new floor.
Okay 5.7
Cons: Would have like to see fruit and whole grain choices at the breakfast bar. The room was clean but needed some maintenance.
Good 7.1
Pros: Smoke free rooms...that are truely smoke free and free of the smoke stench.
Cons: Bed was not very comfy but did the trick for a nights sleep
Excellent 10.0
Cons: No lotion
Mediocre 3.7
Pros: location
Cons: Check in is at 2pm. Was told that rooms were not ready and wouldn't be till at least 3 since it was full night before. Went to the floor and they had just started cleaning my floor at 2pm! Had a ballgame to attend dont know what time they actually finished. All front desk could say was "sorry" changed clothes in lobby bathroom. Could move into an open room but 2-3X rate. Uncomfortable pillows and bed
Excellent 8.0
Pros: Convenient on/off the highway; clean; helpful staff. Free internet, and decent breakfast included. Good value for the $.
Cons: Not a 3 star facility. Signs of wear all over, but particularly the bathroom - rust on the fixtures and brown water spots on dropdown ceiling tile. More like a good 2 star
Excellent 8.3
Pros: It was clean, the amenities were appreciated (tea), and it was very easy to book the stay online.
Cons: When we came into the room, the toilet was running. It seems like the handle on that particular toilet was stuck. Not a huge problem since we could jiggle it free, but could cause potential flooding.
Okay 5.0
Pros: It was a bed.
Cons: The room smelled stale the fridge needed defrosting.
Red Roof Inn Knoxville Central - Papermill Road - Knoxville
Rated no. 13
7.1
Good 7.1
Based on 1,664 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.5
Facilities
6.6
Location
8.0
Overall
6.6
Overall 6.4 Good
Based on 263 reviews
Cleanliness
6.2
Comfort
6.5
Facilities
6.6
Location
8.0
Overall
6.6
Cleanliness
6.6
Comfort
6.6
Location
7.7
Services
6.1
Staff
7.8
Cleanliness
7.0
Comfort
5.0
Facilities
6.0
Location
9.0
Overall
5.0
Cleanliness
7.0
Comfort
6.5
Facilities
6.5
Location
8.0
Overall
6.5
Cleanliness
5.7
Comfort
6.1
Location
7.9
Services
5.6
Staff
7.3
Cleanliness
6.0
Comfort
6.5
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
6.9
Comfort
7.0
Facilities
6.0
Location
8.2
Overall
6.6
Cleanliness
6.1
Comfort
6.6
Location
7.6
Services
6.3
Staff
7.2

Okay 5.0
Pros: It is a very convenient location near the interstate and several stores and restaurants in the area.
Cons: 1. When I went for breakfast, the choices were very slim. It was either muffins or granola bars for solid food. The coffee was extremely strong and tasted old like it had been reheated. The orange juice and apple juice were watered down quite a bit. 2. The Bathroom: The top towel rack was very loose. The shower head had been an adjustable spray-type of shower head. It had been sealed in place. The toilet seat kept coming loose and I had to tighten it down several times with my fingers during the course of our stay. There were several black marks on the toilet seat and inside the bathroom that could have been easily scoured away. The door knob was loose and the screws need to be tightened. 3. The main bedroom area: Two of the electrical outlets were missing several screws to hold the cover plate in place. The fire sprinkler system was covered with cobwebs and lots of dust. There were several large black marks on the wall. The hook and lock device on the room front door was broken.
Poor 1.0
Pros: Close to hwy
Cons: Not clean and holes all over asked to change rooms. The 2nd room was cleaner but still sketchy
Okay 5.0
Pros: Location
Cons: Toilet was not secured and bathroom floor was dirty
Poor 1.0
Pros:  
Cons:  
Good 6.0
Pros: Comfortable clean room, towels and bed. Air conditioning worked. And the gentleman at the front desk when checking in was great.
Cons: Bathroom a little outdated and needing repairs. Cracked tiles, tub a bit worn. Across the hall from my room a woman kept yelling at her boyfriend or husband. (Very loud) And slamming the door. (very loud) This was going on early in the morning. I called the front desk and he took care of it very quickly.
Mediocre 2.0
Pros: Location
Cons: Very poor condition of rooms. Toilet broken. Leaks in the ceiling caused paint to bubble and peel. Tile in the bathroom falling apart. Crappy TV. Small bed. Overpriced.
Okay 5.0
Pros: What breakfast? They had granola bars and some some packaged brand ex muffins muffins , Coffee and.juice.
Cons: Pretty much everything. I stayed there about four years ago and it doesn't appear that ant upkeep has been done. The rooms or not very clean, the walls needed painting and the bed sheets were not very good quality and were suspiciously wrinkled like perhaps they had been slept on.. The pillow cases were tissue thin, I felt they provided no barrier between myself and the last person that used them.
Good 7.0
Pros: It¿s near a lot of restaurants
Cons: They don¿t tend to leave you shampoo. Rooms are a bit small.
Poor 1.0
Cons: Staff rude Shower curtain dirty Bathroom not clean All light bulbs blown besides 2 Hold in floor covered by carpet
Good 6.0
Pros: Good location and good price, that's what mattered most to us. We were only sleeping in the room and only staying one night so price was most important.
Cons: The room was clean. There were three light bulbs burned out so main room and bathroom were dim. It was clean. Bed comfortable.
Poor 1.0
Pros: The facility smelled of smoke when I first walked in, so the first impression was bad. Then it got worse. Not clean. Moldy bathroom. Odorful room. Walls damaged and chipping paint. One washcloth for two people. If I could have gotten a refund, I would have left. I roughed it out and took a sprinkle shower the next morning. DO NOT RECOMMEND!!!!!
Cons: Everything. Lighting was poor. Half the light bulbs were out.
Good 6.0
Pros: Quiet
Cons: stained bedding
Poor 1.0
Pros: Location and new carpet, that¿s it. It should¿ve come with a free tetanus shot.
Cons: The hotel we stayed in was terrible. I¿d never book there again. Pictures are not accurate. The person at check in was rude. There was mold, hole in the tub that just had caulking and molded, the toilet was broken, it rocked side to side, front to back.
Excellent 10.0
Pros: The cleanliness
Cons: The lack of breakfast. Danish is not sufficient.
Mediocre 3.0
Pros: location
Cons: as rated.
Good 6.0
Pros: Close to interstate and other shopping venues.
Cons: Booked a queen size bed but got to the room t clearly was a full size bed.
Mediocre 3.0
Pros: Location
Cons: Room was not as described. Loud. Scary.
Good 6.0
Pros: I like the cheaper cost. I knew I wasn't paying for a great place, but it served its purpose of a place to sleep and shower while briefly out of town. The pillows were good.
Cons: The smell of the room was not great, and even the smell of the hallways was weird. The room smelled like previous guest odor or even faint smoke. The bed was pretty hard.
Excellent 8.0
Pros: All good.
Cons: No coffee in room
Okay 5.0
Pros: I didn't have breakfast and the location is fine
Cons: There was stains on the sheets, comforter & curtains & hair on the bathroom floor, two lights didn't work
Good 7.0
Pros: Clean and well maintained
Cons: Staff is unfriendly but polite.
Poor 1.0
Pros: Nothing at all
Cons: Yes a lot of things I didnt like about this hotel,the rooms are so outdated and there bed bugs that bit me and it was awful.if you want I can send the pics of body where they bir me. And bathroom was also disgusting and no hair dryer installed.
Okay 5.0
Pros: Nothing this place needs updating Nothing good about this hotel Nothing to give this hotel room
Cons: This hotel was TRASHY needs a remodel bad the guest service wasn't friendly checking in and out. It needs to be updated on everything. I will never stay at this location again
Poor 1.0
Cons: Showed up to check in only to be told I had been added to the Do Not Rent list because on my last visit an uninvited guest showed up at my room and refused to leave the premises. No attempt made by the hotel to clarify situation or contact me prior to ban
Excellent 10.0
Pros: The staff was friendly, the room clean and affordable- not to mention comfortable- and the location is convenient
Cons: The man working as the AM shift front desk clerk could use a refresher in what the word “hospitality” means in “hospitality industry”
Excellent 9.0
Pros: Nice clean and quiet. Very well lighted parking lot. And friendly and helpful staff.
Poor 1.0
Pros: Good location. Easy to find.
Cons: Room was dirty and there was black mold in the bathroom. I’m fine with an outdated room, but it MUST be clean. This was not clean!
Okay 5.0
Pros: The hotel was easy to find. Parking was great. The hotel was clean and comfortable.
Cons: The room was tiny! And I know it is a Covid environment but coffee in the morning was not readily available.
Excellent 9.0
Pros: $---
Cons: bathroom needed remodeling
Excellent 8.0
Cons: I would not consider commercially-made Danish a continental breakfast.
Mediocre 2.0
Pros: Nothing
Cons: It smelled finny the staff didn't greet me after 30 minutes at the front desk.
Poor 1.0
Pros: ROOM HAD BUG AND FILTH IN THE AIR CONDITIONER WITH SMALL BUGS. WALL.IN BATHROOM WAS FILTHY WITH SOMETHING SMEARED ON WALL. LOUD NOISES FROM PEOPLE RUNNING UPSTAIRS. HAD TO GET UP EARLY. Tried calling sine 11 to check out from work. Emergency.desk ugly.
Cons: saba the desk clerk was extremely rude had emergency family..i tried calling for 3 hours. By the time. I got there no one at desk ..had to yelto yell down hall for help. The she come down hall cursing me out. Phone was not on her at desk. Breakfast horr
Excellent 10.0
Pros: Clean
Cons: No
Good 7.0
Pros: Ysbhs
Cons: Uzhihah8shhsinsoisi
Excellent 8.0
Pros: Clean, good location
Cons: Some exterior doors do not close securely.
Good 7.0
Pros: The management allowed me to stay one-hour past check-out time due to my very late arrival. It was a great blessing. The room was showing some age... but super clean and the bed was great.
Cons: The room is very very small. It met my needs and it was OK for single me. I thought to myself...if my wife were with me this would be a cramped up experience.
Mediocre 3.0
Pros: The location was great. It did have a free breakfast.
Cons: As soon as we opened the room door it had a terrible smell. It did have new carpet and the bed was nice. The walls needed to be painted very bad and the bathroom was terrible. Had mold and the tub was very dirty.
Poor 1.0
Pros: Still wrappers under bed. Shampoo half full
Cons: Front night desk rude yelled at me
Excellent 10.0
Pros: Breakfast
Cons: Size of rooms but oh well
Mediocre 3.0
Pros: Pretty quiet at night.
Excellent 10.0
Pros: Location and the hotel overall is clean and quiet.
Cons: Some black mold in the bathroom. And when you first enter your room you can smell a bad odor.
Okay 5.0
Pros: Location & convenience to interstate as well as local attractions.
Cons: The room we had originally been assigned to seemed to have a heating/air unit that did not work very well. I checked in & gave it about an hour to cool down but had to request a different room. The unit in the new room was the same way. Does not cool well
Poor 1.0
Cons: EVERYTHING!!!!! Dirty room with stained and ripped sheets and bedding,The worst customer service,Dirty hotel in general. Trash, socks,and much more right next to dumpster in parking lot. Unsafe area with drunk people in the wood right outside the room.
Excellent 10.0
Pros: Alot of lighting in the room. The price was great too.
Good 6.0
Pros: Location
Cons: The room is old.
Okay 5.0
Pros: Convenient location. Easy access.
Cons: Breakfast. On a scale of 1-10 it gets 0. Gravy was like water and hard biscuits, ugh.
Good 7.1
Pros: Breakfast was ok very basic. They are in the process of updating the place so I didn’t expect 5 stars
Excellent 8.0
Pros: Friendly and helpful front desk staff; quiet and comfortable room, good breakfast (coffee surprisingly good), good location to I-40 but not on top of it.
Cons: Just remind yourself that Microtel isn’t The Ritz. It’s not trying to be, either. It’s a good value for the nightly rate.
Good 6.8
Pros: Clean
Cons: Out dated tv without a remote control.
Okay 4.8
Cons: Wi Fi didny work, staff didnt care. Attitude of staff bad. They just didnt care about anything
Okay 5.4
Pros: Two queen beds (with kids), location, nice front desk staff, elevator worked well.
Cons: Dirty shower, older carpet, phone not working, needs paint and tidying up.
Good 6.8
Pros: It was in a great locations.
Cons: I had paid for a queen bed but was given a full. The floors were sticky and some of the surfaces were dirty.
Excellent 8.5
Pros: It was so clean, that even the elevator smelled clean.
Cons: The mattress was too firm for my taste.
Microtel Inn By Wyndham Knoxville - Knoxville
Rated no. 14
6.4
Good 6.4
Based on 263 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.1
Facilities
6.2
Location
7.2
Overall
6.6
Overall 5.9 Okay
Based on 470 reviews
Cleanliness
5.8
Comfort
6.1
Facilities
6.2
Location
7.2
Overall
6.6
Cleanliness
6.0
Comfort
6.0
Facilities
5.6
Location
6.0
Overall
5.6
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.6
Comfort
5.8
Location
7.1
Services
5.5
Staff
7.1
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.3
Cleanliness
7.3
Comfort
8.0
Facilities
7.6
Location
8.6
Overall
8.0
Cleanliness
5.9
Comfort
6.0
Location
7.1
Services
5.9
Staff
7.3
Cleanliness
5.7
Comfort
5.9
Facilities
6.6
Location
7.0
Overall
6.0
Cleanliness
5.9
Comfort
6.3
Facilities
3.3
Location
7.6
Overall
5.0
Cleanliness
5.6
Comfort
5.8
Location
7.2
Services
5.8
Staff
6.8

Mediocre 2.0
Pros: I enjoyed the full length mirror in the room.
Cons: My room was at the end on the third floor & when I went out i saw a concrete wall
Good 6.0
Pros: Location
Cons: N/a
Excellent 8.0
Pros: Need to use mold resistant paint in bathroom
Cons: That my pets stay free
Poor 1.0
Pros: Nothing
Cons: Puke in the elevator, toilet seat falling off, pillows were DISGUSTING, light blown in bathroom, stains on bed skirts, food all over microwave, woman at desk wasn’t friendly in the slightest etc etc etc
Good 6.0
Pros: The location
Cons: The staff are really really rude
Mediocre 3.0
Pros: We most liked sleep. Convince.
Cons: Ghost in the room. Filthy room. Dirty sheets. Tv only worked on one channel & it was Spanish.. loud guests.
Excellent 10.0
Pros: Location
Cons: Nothing
Excellent 10.0
Pros: Location
Cons: Front desk lady was very rude
Excellent 10.0
Pros: Location
Cons: Staff are very rude
Poor 1.0
Pros: The staff was friendly
Cons: My room was filled with roaches, the toilet didn’t work, the shower was dirty, multiple lights and outlets in the room didn’t work, the drawers and comforters were dirty....
Excellent 10.0
Pros: Convenience
Cons: No
Mediocre 3.0
Cons: Bathroom was super nasty looking. The center of the beds were 3 inches lower than the edge. Felt like you were in a hole. The room smelled terrible almost like a moldy smell.
Poor 1.0
Pros: Absolutely disgusting
Cons: Everything Beds were especially horrible
Poor 1.0
Pros: The staff was the only redeeming quality.
Cons: Everything from the other tenants in other rooms, to the disgusting bathroom.
Poor 1.0
Pros: Checkout was the best part of the stay.
Cons: Toilet dispenser broken sheets comforter tub had cig burns tv didn't work was supposed to be non smoking wasn't shower didn't work right either. Won't ever stay there again!
Poor 1.0
Pros: Roach motel beds horrible bathroom DISGUSTING stained tub looked like brown or blood couldn't even shower smelled of smoke loud outside door.they started knocking and asking when we were gonna check out at 9 am..will never book again since refused refund
Cons: See above roach motel
Mediocre 3.0
Pros: Not very much....
Cons: Stains on bed sheets roaches cigarette stains on bathtub walls yellow and and dirty toilet seat had no screws holding it bathroom very dirty especially tub a lot of people hanging around parking lot begging
Mediocre 2.0
Pros: Location, bed comfortable, quieter than expected
Cons: Filthy; warped door made getting security bar hard to open so it took me 5 minutes to get out-dangerous in emergency ; not the best class of clientele
Mediocre 2.0
Pros: The air conditioner worked.
Cons: The room smelled of cigarette smoke. It was supposed to be no smoking room.It didn’t have a hair dryer, coffee pot, cups or anything that all hotels have in a room. The door didn’t close properly. You could see daylight from the bottom and top. The wall had a hole in it. We couldn’t change rooms and we couldn’t cancel the reservation so we didn’t have much choice to stay here. The pool was dirty. This hotel was not worth the money we had to pay to stay there.
Excellent 9.0
Pros: Is was pretty clean for the price
Poor 1.0
Pros: Absolutely nothing
Cons: Everything.From the time we checked in the man at the front didnt say more then 2 words to us.Gave wrong directions to room. Room smelled of smoke, beds were dirty, shower I dont think was ever washed.Toilet has poop on it and hair everywhere.disgusting
Poor 1.0
Cons: Desk clerk was rude, lazy, refused to charge rooms because room that was booked was filthy and hadn't been cleaned. Had feet up on desk and would not even make eye contact when spoken to.
Excellent 9.7
Pros: Room was clean I had pets with me and there was plenty of room to exercise the dogs
Cons: There was a lot of road noise on the side of the hotel where we stayed we a,so had a number of noisy guest but it was UT homecoming weekend
Poor 1.0
Pros: Staff was friendly.
Cons: Mold in showers, bugs in bed and on floor, smelled horribly gorilla selling drugs outside. When arriving, officers were serving warrants outside on people who live in first floor.
Poor 1.0
Pros: The location
Cons: Yes. They ONLY offered hot water between 6am and 11am. When people are on vacation they tend to stay out late partying. After staying out til 3 in the morning, who wants to set an alarm on vacation just to use warm water.
Okay 4.0
Pros: it was convenient location
Cons: Bathroom needs remodeling very badly, stained so bad that I wouldn't take a shower, just used sink and soap
Mediocre 3.0
Pros: This motel was very conveniently located off of I40.
Cons: The motel had a general feeling of uncleanliness. Our room was fine but the TV stopped working and the shower head shot water everywhere while the faucet continued to flow. Also, definitely someone living in a no plates broken car in parking lot.
Poor 1.0
Pros: location to hospital
Cons: Room not very clean. No exhaust fan in bathroom. Methheads partying til 3am
Okay 4.0
Pros: The staff was friendly
Cons: The bathroom wasn't clean toilet was dirty my large wash clothes had hair on them. But the lady at the front desk did give us more. No refrigerator or microwave like advertised online. Phone didn't work I had to call the front desk from my cell phone.
Mediocre 2.0
Pros: Location
Mediocre 2.0
Pros: $---- a night
Cons: Non smoking room smelled of smoke. Website advertized continental breakfast and all they had was coffee. Hair all over the floor in the bathroom...short and curlies...pretty effing gross. Carpet was heavily stained and nasty gross.
Okay 4.0
Pros: Location
Cons: Room was non smoking but had an ash tray and a strong cigarette smell. Phone in room didn't work, so at 3am I had to use my cell phone to call the lobby about the couple screaming at each other in the parking lot.
Okay 5.0
Pros: It had a cool air conditioner and the employees were very nice.
Cons: The restroom was not very clean. There was a lot of mildew in the shower and bath. There was no table in the room, but there were 2 chairs that went with a table,
Mediocre 2.0
Pros: Nothing.
Cons: Kayak did not pay for the room. I ended up driving over 20 hours. My advice, house expedia. They took the money and paid for the hotel room.
Mediocre 3.0
Pros: The staff and location
Cons: Room smelled, found roaches, could t turn off water to shower,rock piles in parking spots,
Good 6.0
Pros: Cheap and the bed was comfortable
Cons: Clientele of this hotel was lower class and the room was sketchy and not clean. Stains in the carpet and the room smelled funny. Stains in the bedspread. It worked for what it was for.
Excellent 8.0
Pros: Comfortable bed
Cons: The phone didn't work
Okay 5.0
Pros: Location to main roads. They try to keep it nice but have a very hard group of customers
Cons: cig burns on tub
Good 7.0
Pros: The bathroom was surface clean but the walls and tile needed a good washing.
Excellent 8.0
Pros: Location
Cons: Broken step
Okay 5.0
Cons: This hotels in a good part of Knoxville, but this was one of the sketchiest hotels I've been too, mostly because the people
Good 6.0
Pros: Quiet, it was an ok place to stay
Cons: my bath tub drain didn.t drain properly
Okay 4.8
Pros: The booking was the easy part.
Cons: Asked for a nonsmoking room and clerk said it was, but it smelled terribly bad. Too tired to move to another room but should have, because to smoke odor was hard to ignore. The room was not as clean as expected, and we got up early and left. The am clerk asked how was everything, and I spoke to her about the odor. She apologized with no compensation.
Excellent 8.0
Pros: Convenient for my trip back and forth to Floida every year. Plus very receptive to my dog.
Excellent 8.0
Pros: Location is only minutes from the highway and major road so the surrounding area is a bit noisy. Regardless, motel itself is quiet and we slept soundly at night, room was spacious and bathroom clean. Would definitely recommend as an affordable comfortable stay.
Excellent 10.0
Pros: The staff there was great very friendly. My family would this use this location again.
Cons: Just a little upset they took out the microwaves and refrigerators out.
Okay 4.2
Pros: Good location Ice machine Okay TV stations
Cons: Shower was dirty and handles were broken Non-smoking room still had smoke smell Kinda small No breakfast
Good 6.0
Pros: Prices are unbeatable for the area. Walking distance to plenty of stores
Excellent 9.0
Pros: For what it was it overall was a good place
Cons: No it had ever thing a basic motel room need
Good 7.0
Pros: It was clean and in a great location
Cons: No coffee in the room. It was a very cold walk to the office from the last building in 24 degree weather first thing in the morning
Excellent 10.0
Pros: The thing I liked most about this hotel and the reason I chose it was the price. I feared it would be sub-par. It was a quiet, comfortable, and greatly placed hotel. The manager was friendly and made us feel appreciated without being over-solicitous.
Good 6.0
Pros: Room is good compare to other motel of its kind
Cons: Staff is not very friendly, they wont smile, very serious when dealing with customers.
Good 6.5
Pros: Very Cheap Staff was friendly Location is right off of the interstate Beds were clean and comfortable
Cons: Room smelled pretty badly of smoke Booked the room for 4 people, but only had 4 towels No shampoo, conditioner, lotion, etc. only 1 bar of soap Location is tucked back away, so at night does feel a little dark and sketchy, but parking lot is pretty well lit so overall not too bad
Excellent 10.0
Pros: The pool! It was so nice being able to swim after a long drive!
Cons: We wish the pool was open later.
Excellent 10.0
Pros: comfy bed, location to the hwy
Cons: old room, stunk highly of cigarettes
Mediocre 3.0
Cons: There was a gap in the hotel door where I could see the light outside. Also, the bathtub was dirty.
Mediocre 3.7
Pros: For a motel 6 it was OK, the staff was very friendly.
Cons: There was no toilet paper in the bathroom and after a long car ride, that was a big problem. There was also a big red stain on the floor that looked like blood or wine. It made me scared to walk around bare foot.
Mediocre 2.0
Pros: Not really alot. AC worked good
Cons: It had no coffee maker, Room appeared to have not been cleaned and there was no bedspread on the bed and hairs on floor in bath and splash marks on the mirror above sink. Elevetor smelled like urine.
Okay 5.7
Pros: Fair price and the room was clean.
Cons: Smelled like a smokers room but after some spray it was fine.
Excellent 8.2
Pros: The location to the restaurants and the movie theater were perfect. Just a short walk to both.
Cons: Our comforter had an unrecognizable stain on it, but other than that the place was clean and comfortable!
Excellent 8.0
Pros: Got locked out of our room twice.. thanks front desk lady.
Cons: Lack of free shampoooooo!
Okay 4.0
Pros: Prostitution going on right in the parking lot. Drug deals. Domestic violence. All right here! Come and enjoy a real Springer show!
Excellent 9.7
Pros: We loved that our room was clean and smelled nice. The grounds were clean. Just clean inside and out. It was in a good part of town and close to great places to eat. Housekeeping was very thorough and attentive. Front desk staff was friendly and ready to help. Sge actually called about 15 minutes after we checked in to make sure our room was satisfactory. We will definitely stay again.
Cons: The only thing that disappointed us was online it said there was breakfast but its only coffee from 6 am to 10 am. But it was ok though. We really didn't mind.
Excellent 9.4
Pros: I was nervous because the price was too good for a "good" hotel. It wasn't luxurious, but it was clean and that's pretty much all I require. Especially when all I need is a place to sleep and shower. The staff were exceptionally friendly and welcoming.
Good 6.2
Pros: Price is almost unmatchable.
Cons: No breakfast was provided as was promised in our purchase receipt. Only coffee was available.
Mediocre 3.6
Pros: The price and the hotel was in good location.
Cons: No bathroom in lobby. Only the hot water worked in the shower so you couldn't shower. I love a hot shower but the water was hot enough to burn skin. They cleaned the rooms but didnt make the beds. Would only stay there again if I had no other choice.
Mediocre 3.6
Pros: Location and price
Cons: Dirty and poorly furnished
Motel 6 Knoxville - Knoxville
Rated no. 15
5.9
Okay 5.9
Based on 470 reviews
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