Gatlinburg hotels near Cooter's Place
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Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 7,410 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The resort itself is like nothing we have ever stayed at in Gatlinburg and we have been coming here for 38 years and have stayed at approximately 30 or 40 properties. We will definitely be coming back here for an extended stay when we come back in June 2020. Very friendly staff and excellent rooms. Extremely clean beautiful property. I would definitely recommend Margaritaville to everyone.
Excellent
10.0
Pros: Property was clean and very nice!
Excellent
10.0
Pros: Lovely property. Very elegant beach fun! Nicely decorated and convenient to everything. Large rooms and comfortable beds. Great atmosphere. Clean and smells great throughput the property.
Excellent
10.0
Pros: Atmosphere
Excellent
10.0
Pros: beautiful clean and friendly
Excellent
9.6
Pros: We liked the location of the hotel it was walking distance to the stores and activities on the main Street in Gatlinburg. It was very cheerfully decorated and clean. The staff were all very friendly and helpful.
Details
Reviews
Overall 9.4 Excellent
Based on 7,410 reviews
Vibe
9.5
Location
9.1
Amenities
8.9
Service
8.9
Room
8.6
WiFi
8.5
Wellness
8.4
Comfort
8.2
Pool
8.2
Cleanliness
7.9
Value
5.4
Breakfast
5.2
Vibe
9.5
Location
9.3
Service
9.2
Amenities
9.1
Room
9.0
Comfort
8.8
Pool
8.6
Wellness
8.3
Value
5.2
Breakfast
5.0
Vibe
9.3
Location
9.1
Amenities
8.9
Room
8.6
Service
8.5
Comfort
7.9
Value
5.7
Breakfast
5.1
10.0 Excellent
Pros: The resort itself is like nothing we have ever stayed at in Gatlinburg and we have been coming here for 38 years and have stayed at approximately 30 or 40 properties. We will definitely be coming back here for an extended stay when we come back in June 2020. Very friendly staff and excellent rooms. Extremely clean beautiful property. I would definitely recommend Margaritaville to everyone.
Cons: Nothing
10.0 Excellent
Pros: Property was clean and very nice!
Cons:
10.0 Excellent
Pros: Lovely property. Very elegant beach fun! Nicely decorated and convenient to everything. Large rooms and comfortable beds. Great atmosphere. Clean and smells great throughput the property.
Cons:
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
10.0 Excellent
Pros: beautiful clean and friendly
Cons:
9.6 Excellent
Pros: We liked the location of the hotel it was walking distance to the stores and activities on the main Street in Gatlinburg. It was very cheerfully decorated and clean. The staff were all very friendly and helpful.
Cons:
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.2 Excellent
Based on 573 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: I love the location, the staff was friendly, and the entire hotel was clean. The view was great!
Excellent
10.0
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Excellent
10.0
Pros: Location and cleanliness
Excellent
10.0
Pros: We loved the pool
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
9.0
Pros: Clean, quiet and friendly staff! Found the shower a bit challenging! But figured it out!
Okay
5.0
Pros: Everything was clean & bed was very comfortable.
Excellent
9.0
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: Great location! Very large rooms and comfortable beds! Very clean. Breakfast was good but no scrambled eggs after 9am on a weekday. That was the only disappointing thing.
Excellent
10.0
Pros: It was an amazing hotel and we enjoyed our stay thoroughly.
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.2 Excellent
Based on 573 reviews
Location
9.8
Vibe
9.3
Service
8.6
Breakfast
8.6
Amenities
8.0
Cleanliness
8.0
Room
7.9
Pool
7.7
Comfort
7.4
Value
5.0
Location
9.9
Vibe
9.1
Breakfast
8.3
Service
8.2
Cleanliness
8.0
Amenities
7.9
Room
7.7
Pool
7.4
Comfort
7.2
Location
9.9
Service
8.8
Breakfast
8.7
Cleanliness
7.7
Comfort
7.5
Room
7.4
10.0 Excellent
Pros: I love the location, the staff was friendly, and the entire hotel was clean. The view was great!
Cons: Nothing
10.0 Excellent
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Cons:
10.0 Excellent
Pros: Location and cleanliness
Cons:
10.0 Excellent
Pros: We loved the pool
Cons:
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
9.0 Excellent
Pros: Clean, quiet and friendly staff! Found the shower a bit challenging! But figured it out!
Cons:
5.0 Okay
Pros: Everything was clean & bed was very comfortable.
Cons: Walls are not very insulated, could hear everything from the nextdoor neighbors. Also could hear every door slamming shut- no soft close on the doors.
9.0 Excellent
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Cons: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: Great location! Very large rooms and comfortable beds! Very clean. Breakfast was good but no scrambled eggs after 9am on a weekday. That was the only disappointing thing.
Cons: We loved everything!
10.0 Excellent
Pros: It was an amazing hotel and we enjoyed our stay thoroughly.
Cons: Breakfast could have been better and changed up choices and not been the same everyday!
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 632 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
10.0
Pros: The facility was beautiful. The breakfast was awesome. The staff was very friendly and helpful. The location was very convenient for access to local attractions but removed enough to be very quiet.
Excellent
10.0
Pros: This hotel and staff exceeded our expectations. We felt at home in the lobby sitting by the fire having appetizers and playing games. Very clean and just off the main road. Will stay here again and tell our friends and family.
Excellent
9.6
Pros: Love the upbeat decor.
Excellent
8.0
Pros: Staff was friendly and willing to help!
Excellent
10.0
Pros: The staff was fantastic
Excellent
10.0
Pros: Location is awesome
Excellent
10.0
Pros: That it was clean and the employees was so nice . Oh and great breakfast!!
Excellent
10.0
Pros: It was close to everything to do by walking.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
8.0
Pros: Nice Location, fireplace in the lobby, outdoor fireplace and hot tub, excellent room!
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 632 reviews
Food
9.5
Location
9.4
Service
9.3
Cleanliness
9.1
Amenities
9.0
Vibe
8.5
Room
8.5
Bar
8.5
Breakfast
7.3
Location
9.5
Service
9.1
10.0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
10.0 Excellent
Pros: The facility was beautiful. The breakfast was awesome. The staff was very friendly and helpful. The location was very convenient for access to local attractions but removed enough to be very quiet.
Cons: The pool could have been a little warmer. There were no steps to get in and out of the hot tub. Not all rooms have balconies and that was not clearly stated in the room descriptions.
10.0 Excellent
Pros: This hotel and staff exceeded our expectations. We felt at home in the lobby sitting by the fire having appetizers and playing games. Very clean and just off the main road. Will stay here again and tell our friends and family.
Cons: Nope, everything was great!
9.6 Excellent
Pros: Love the upbeat decor.
Cons: Room was a bit small but for 1 night of sleep it was good
8.0 Excellent
Pros: Staff was friendly and willing to help!
Cons: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.
10.0 Excellent
Pros: The staff was fantastic
Cons: The Heating unit had a little problem but it was very cold and the manager on duty at 3 AM took care of the situation. Very pleased
10.0 Excellent
Pros: Location is awesome
Cons:
10.0 Excellent
Pros: That it was clean and the employees was so nice . Oh and great breakfast!!
Cons:
10.0 Excellent
Pros: It was close to everything to do by walking.
Cons:
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
8.0 Excellent
Pros: Nice Location, fireplace in the lobby, outdoor fireplace and hot tub, excellent room!
Cons: Should have had complimentary coffee!
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.0 Excellent
Based on 779 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: The cleanliness
Excellent
10.0
Pros: From the time we arrived until we left, the experience overall was excellent. I was super happy with all the amenities!
Excellent
10.0
Pros: Clean and up to date
Excellent
8.3
Pros: The property was in a close location within walking distance to town.
Okay
5.0
Pros: Clean and very nice facility
Excellent
9.0
Pros: The modern look at amenities.
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Okay
5.0
Pros: The location and facilities
Okay
5.0
Pros: This facility is over priced for what you get.
Excellent
9.0
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Good
6.0
Pros: Nice Hotel
Excellent
8.0
Pros: Staff was really great...friendly and knowledgeable
Details
Reviews
Overall 9.0 Excellent
Based on 779 reviews
Location
9.5
Vibe
9.3
Amenities
9.0
Service
9.0
Food
8.8
Room
8.0
WiFi
7.9
Breakfast
4.4
Location
9.4
Amenities
8.8
Service
8.7
Cleanliness
7.8
Wellness
7.1
Room
7.0
Comfort
5.5
Service
8.3
Room
6.9
5.0 Okay
Pros: The cleanliness
Cons: Well I asked for a room with a balcony we did not get one.
10.0 Excellent
Pros: From the time we arrived until we left, the experience overall was excellent. I was super happy with all the amenities!
Cons: I wish there had been complimentary breakfast.
10.0 Excellent
Pros: Clean and up to date
Cons:
8.3 Excellent
Pros: The property was in a close location within walking distance to town.
Cons: They didn’t have a breakfast buffet.
5.0 Okay
Pros: Clean and very nice facility
Cons: This was an anniversary get away which we do not do often because of the kids. Right after arriving, the power went out so we could not get ready to go out to dinner. We were not offered any sort of discount or apology and on top of it all, we got billed twice on 2 different credit cards. Sad to say, our romatic getaway was just a disapointment.
9.0 Excellent
Pros: The modern look at amenities.
Cons: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
5.0 Okay
Pros: The location and facilities
Cons: I was very frustrated that we booked check in for 12-1 and didn’t get our room until almost 4. We were only staying one night and missed activities waiting around on the room. Very frustrating
5.0 Okay
Pros: This facility is over priced for what you get.
Cons:
9.0 Excellent
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Cons:
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
8.0 Excellent
Pros: Staff was really great...friendly and knowledgeable
Cons: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.0 Excellent
Based on 374 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Front desk staff are very nice. Breakfast was better than your normal free breakfast. Coffee and Hot Chocolate free all day which is very nice after coming in from the cold. Love the Fire pits in the back with a nice creek in the background. Love the outside sitting area with TV's. Grandson loved the indoor pool.
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Excellent
10.0
Pros: Room and grounds were clean. Staff was friendly and helpful.
Excellent
10.0
Pros: It was very clean and we had a huge room and bathroom with a sitting room in the front with a sofa and 2nd large tv. It had a balcony off the bedroom (which also had a tv) that overlooked a small creek and a patio with fire pits. It was amazing!!
Excellent
9.0
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Excellent
8.0
Pros: Was a very nice place had a lot to offer swimming pool hot tub breakfast in the morning very comfortable beds very clean room highly recommended
Excellent
10.0
Pros: Staff was very friendly
Good
7.0
Pros: Comfy beds, hot tube was awesome, staff very nice,
Good
7.0
Pros: I liked the value of the room.
Excellent
10.0
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.0 Excellent
Based on 374 reviews
Amenities
9.1
Wellness
8.7
Location
8.7
Service
8.4
Breakfast
7.9
Room
7.8
Comfort
6.8
Amenities
9.2
Location
8.7
Service
8.3
Wellness
8.3
Room
7.9
Breakfast
7.9
Comfort
7.4
Pool
5.6
Location
8.5
Breakfast
8.2
Cleanliness
8.1
Service
8.0
Room
7.0
Comfort
6.6
10.0 Excellent
Pros: Front desk staff are very nice. Breakfast was better than your normal free breakfast. Coffee and Hot Chocolate free all day which is very nice after coming in from the cold. Love the Fire pits in the back with a nice creek in the background. Love the outside sitting area with TV's. Grandson loved the indoor pool.
Cons:
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Cons: We disliked NOTHING!!!
10.0 Excellent
Pros: Room and grounds were clean. Staff was friendly and helpful.
Cons: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.
10.0 Excellent
Pros: It was very clean and we had a huge room and bathroom with a sitting room in the front with a sofa and 2nd large tv. It had a balcony off the bedroom (which also had a tv) that overlooked a small creek and a patio with fire pits. It was amazing!!
Cons: The electricity went out one night because of high winds and they only had emergency lights in the hallway. They didn’t inform us as to what was being done to fix the problem. We had to sit in the dark until they came back on. I feel that they should have emergency lights in the rooms so you can see in case that happens.
9.0 Excellent
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Cons:
8.0 Excellent
Pros: Was a very nice place had a lot to offer swimming pool hot tub breakfast in the morning very comfortable beds very clean room highly recommended
Cons: The only thing I could say negative would be if it was a little bit of a hike coming back up from the strip in Gatlinburg maybe if they offered some kind of shuttle service down to the strip and backup would be great the hotel itself was excellent
10.0 Excellent
Pros: Staff was very friendly
Cons:
7.0 Good
Pros: Comfy beds, hot tube was awesome, staff very nice,
Cons: A little far from the restaurants/ attractions we enjoy in Gatlinburg. Room was only cleaned once during 4 night stay. Room small for family of four. Breakfast was not very good.
7.0 Good
Pros: I liked the value of the room.
Cons: Our shower door often slid open while we were using it. Hall noise was loud at times. It seemed like a lot of doors were being slammed at 5 in the morning during our stay making it hard to sleep. Also the breakfast seemed below average compared to similar places we have stayed recently with breakfast included. We ended up eating out gor breakfast most of the tkme because it was not really good.
10.0 Excellent
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Cons:
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 315 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Continental breakfast was great
Excellent
10.0
Pros: loved the look...very clean
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
9.2
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
8.0
Pros: location
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Good
6.7
Pros: Had a bit of everything and was good.
Good
7.9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 315 reviews
Service
9.9
Breakfast
9.5
Cleanliness
9.4
Food
9.2
Location
9.1
Pool
8.8
Room
8.6
Wellness
7.2
Amenities
6.8
Service
9.9
Location
9.1
Room
7.9
8.8 Excellent
Pros: Continental breakfast was great
Cons: No water pressure in the shower
10.0 Excellent
Pros: loved the look...very clean
Cons:
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
9.2 Excellent
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Cons:
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
8.0 Excellent
Pros: location
Cons: seemed a little dated
10.0 Excellent
Pros: Location
Cons: No
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
6.7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7.9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,654 reviews
All reviews
- All reviews
- Couples
- Families
Okay
4.0
Pros: The location
Excellent
8.0
Pros: The breakfast was super.
Excellent
10.0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Excellent
8.0
Pros: We had a double queen room and were surprised how spacious it was. Very clean and staff was nice. Would stay again
Excellent
10.0
Pros: Updated and clean.
Excellent
10.0
Pros: Great place to stay!!
Excellent
10.0
Pros: This is a very good hotel location close to everything comfortable rooms
Excellent
9.2
Pros: Perfect location for walking to the strip and taking in everything
Excellent
8.0
Pros: Location and price
Excellent
10.0
Pros: I really liked the friendly lady who checked us in and the wonderful location of this lodge! Close walk to downtown, comfy beds and hot shower. Our room had a modern make over with a vaulted ceiling. Spacious room.
Excellent
10.0
Pros: Easy access to the moutains
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 1,654 reviews
Service
9.2
Value
9.1
Location
9.0
Cleanliness
8.2
Room
7.7
Vibe
7.3
WiFi
7.2
Breakfast
5.7
Service
9.4
Location
8.6
Cleanliness
8.4
Room
8.1
Breakfast
5.5
Service
9.5
Value
9.1
Location
9.1
Cleanliness
8.2
Room
7.9
Breakfast
6.2
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
8.0 Excellent
Pros: The breakfast was super.
Cons: The shower was our only complaint
10.0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
8.0 Excellent
Pros: We had a double queen room and were surprised how spacious it was. Very clean and staff was nice. Would stay again
Cons:
10.0 Excellent
Pros: Updated and clean.
Cons: Lack of sitting room in the breakfast area.
10.0 Excellent
Pros: Great place to stay!!
Cons:
10.0 Excellent
Pros: This is a very good hotel location close to everything comfortable rooms
Cons:
9.2 Excellent
Pros: Perfect location for walking to the strip and taking in everything
Cons: Room not made to lounge around in, if you’re going to do that take out a loan and rent a chalet in the mountains, but for walking the strip it’s perfect
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
10.0 Excellent
Pros: I really liked the friendly lady who checked us in and the wonderful location of this lodge! Close walk to downtown, comfy beds and hot shower. Our room had a modern make over with a vaulted ceiling. Spacious room.
Cons: The parking is tight but will not prevent me from booking with this location again in the future.
10.0 Excellent
Pros: Easy access to the moutains
Cons: No exactly what I expected for the price. Very good value
9.0 Excellent
Pros: Location
Cons: The breakfast was not very good
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,365 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
3.0
Pros: The check in desk clerks were very friendly. That is the ONLY positive experience we had. For the price of the room per night, there should be a complimentary breakfast, at the very least.
Okay
5.0
Pros: Location location location
Excellent
10.0
Pros: Nice clean hotel
Excellent
8.0
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Good
6.0
Pros: Breakfast muffins moldy and mold in bathroom ceilings.
Excellent
9.0
Pros: We enjoyed the ability to have our fur babies with us, the hotel was super pet friendly. Only suggestion is there needs to be a larger area for the relief area for the pets since there are so many who travel with pets.
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
10.0
Pros: This is the only hotel I will stay at (we normally stay in cabins). It’s super clean, staff is wonderful, rooms are large, beds are very comfortable, the hotel has plenty to do and it’s beautiful.
Good
7.9
Pros: We did like that the trolley came to the hotel and that we were so close to the Gatlinburg strip.
Excellent
9.0
Pros: Great staff and great location
Details
Reviews
Overall 8.6 Excellent
Based on 3,365 reviews
Pool
8.3
Service
8.0
Location
7.8
Room
7.7
Comfort
6.9
Breakfast
6.2
Vibe
6.0
Cleanliness
5.5
Value
5.2
WiFi
1.4
Pool
8.4
Service
7.8
Location
7.6
Room
7.3
Breakfast
6.4
Amenities
6.1
Value
5.2
Cleanliness
5.0
Vibe
4.8
Service
7.9
Room
7.6
Location
7.5
Comfort
6.7
Breakfast
5.9
Vibe
5.8
Cleanliness
5.4
Value
5.0
Room
7.4
3.0 Mediocre
Pros: The check in desk clerks were very friendly. That is the ONLY positive experience we had. For the price of the room per night, there should be a complimentary breakfast, at the very least.
Cons: Where should I really even start?! The room was EXTREMELY TINY, bathroom was even more cramped, no exhaust fan, shower head filthy & the shower curtain wouldn't close at the end near shower head & the floor got unavoidably soaked. The in room fridge wasn't working. There were dead stink bugs all over the floor in front of the balcony door. We found dead bed bugs in the bathroom, after which disgusted/freaked us out so badly that we couldn't relax or fall asleep. YES BED BUGS! We couldn't stop thinking about where the live ones were at. We were horrified. There was a male staff member literally sitting on top of a table that the microwave sat on (in the hallway outside of our room). He was on his phone texting. I said excuse me three times before he acknowledged me. I asked for extra towels. He went into a utility room, he sees me looking right at him and he continues to text! After about 90 seconds, I finally said "Can I please have those towels now?!" He hands them to me but doesn't even look up from his phone! There was hair everywhere on the carpeting from pets--next morning, same ball of animal hair in the same spot, same cluster of leaves in the same spot. The inside decor is outdated and carpeting is dirty and smells. The photos online are deceiving and portray a newer modern property when in reality the place is ran down. Despite dead bed bugs, we stuck it out and stayed in the 288$ a night room (with no complimentary anything) because we were exhausted from our long drive and didn't want to have to go out in the dark, cold, rainy night not knowing the area and no reservation on a Saturday night! I booked this room and paid the outrageous price per night specifically because it was a "Hilton". Disappointed and disgusted with my first Hilton property experience, to say the least! :( Believe me, it's everything I have in me to be nice with this feedback.
5.0 Okay
Pros: Location location location
Cons: The fact that they are allowing people to bring their dogs to all floors of the hotel. Kids running up an down the halls slamming doors an staff oblivious to everything
10.0 Excellent
Pros: Nice clean hotel
Cons: Outdated
8.0 Excellent
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Cons: The breakfast food was overpriced.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
6.0 Good
Pros: Breakfast muffins moldy and mold in bathroom ceilings.
Cons: Overpriced and lacks quality
9.0 Excellent
Pros: We enjoyed the ability to have our fur babies with us, the hotel was super pet friendly. Only suggestion is there needs to be a larger area for the relief area for the pets since there are so many who travel with pets.
Cons: The buffet food was not the greatest, eating at the local restaurants was better than the hotels restaurant and cheaper with better quality of taste.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
10.0 Excellent
Pros: This is the only hotel I will stay at (we normally stay in cabins). It’s super clean, staff is wonderful, rooms are large, beds are very comfortable, the hotel has plenty to do and it’s beautiful.
Cons:
7.9 Good
Pros: We did like that the trolley came to the hotel and that we were so close to the Gatlinburg strip.
Cons: I diddnt like that the room was really dusty and the bed was hard and the furniture looked like it had not been wiped down in some time and the floors in our bathroom had not been swept or mopped any when we got there or anytime while we were there. We also diddnt like that on the site it told us breakfast was included with our stay but when we got there was told it was not that we would have to pay $14.95 per person every morning for breakfast
9.0 Excellent
Pros: Great staff and great location
Cons:
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,495 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Beds were awesome... maybe the best ever
Excellent
10.0
Pros: good location and free parking
Excellent
10.0
Pros: Location
Excellent
9.2
Pros: The rooms were clean, the staff was very nice. The cleaning staff and breakfast staff were awesome at what they do!!! We had a problem with someone smoking in a neighboring room and obviously blowing their smoke into the vent fan in the bathroom which just drifted over to our room. I addressed this with the staff and they immediately handled it and gave us another room for the rest of our stay. This is our 2nd year staying here and we will be back next year!!!!
Excellent
8.0
Pros: Close to all the attractions
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Excellent
8.0
Pros: I like the location of the Inn and the staff is very friendly.
Excellent
9.0
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Good
6.0
Pros: Breakfast was terrible. use to stay because of the breakfast. Not good any more. Beds were very hard but didn't have movement. Good location
Poor
1.0
Pros: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.
Excellent
8.0
Excellent
10.0
Pros: We've stayed here before. The reasons that we like Cross Roads Inns and Suites is the location, and the free breakfast. The location is perfect as it is right at the start of Gatlinburg and you can walk anywhere. The free breakfast is always a favorite of ours because as you know breakfast time is a VERY crowded time in Gatlinburg/Pigeon Forge area. This way you can get a good breakfast with eggs, waffles, yogurt, coffee, juice, cereal etc. and be on your way exploring Gatlinburg while everybody else will still be standing in line to get in a pancake breakfast. AND did I mention breakfast is included free? Great location, clean rooms, comfy beds, free breakfast. Whats not to love?
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Details
Reviews
Overall 8.4 Excellent
Based on 1,495 reviews
Service
9.2
Pool
8.5
Location
8.5
Cleanliness
7.9
Room
7.8
Comfort
7.4
Breakfast
4.1
WiFi
2.7
Food
2.5
Service
9.1
Pool
8.7
Location
7.8
Comfort
7.3
Room
7.1
Breakfast
3.7
Food
2.6
WiFi
1.5
Service
9.1
Location
8.6
Cleanliness
8.0
Room
7.4
Comfort
7.3
Breakfast
3.6
Food
2.4
WiFi
1.4
10.0 Excellent
Pros: Beds were awesome... maybe the best ever
Cons: Na
10.0 Excellent
Pros: good location and free parking
Cons:
10.0 Excellent
Pros: Location
Cons: Nothing
9.2 Excellent
Pros: The rooms were clean, the staff was very nice. The cleaning staff and breakfast staff were awesome at what they do!!! We had a problem with someone smoking in a neighboring room and obviously blowing their smoke into the vent fan in the bathroom which just drifted over to our room. I addressed this with the staff and they immediately handled it and gave us another room for the rest of our stay. This is our 2nd year staying here and we will be back next year!!!!
Cons: The breakfast could be so much better if the gravy was seasoned and not bland and there was basic sausage patties/links. Maybe even some fruit
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
8.0 Excellent
Pros: I like the location of the Inn and the staff is very friendly.
Cons: The breakfast is subpar and the room had a slight smell once we first went in.
9.0 Excellent
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Cons:
6.0 Good
Pros: Breakfast was terrible. use to stay because of the breakfast. Not good any more. Beds were very hard but didn't have movement. Good location
Cons: Breakfast, Hard beds
1.0 Poor
Pros: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.
Cons: This was a HUGE disappointment. First impressions ... outdated, room had a strange odor, carpet was not clean and overall did not have a fresh clean feeling. We noticed black mold on the ceiling in the corner of the bathroom and above the Jacuzzi tub.
8.0 Excellent
Pros:
Cons: the only thing that we wish was better was the size of bath tub
10.0 Excellent
Pros: We've stayed here before. The reasons that we like Cross Roads Inns and Suites is the location, and the free breakfast. The location is perfect as it is right at the start of Gatlinburg and you can walk anywhere. The free breakfast is always a favorite of ours because as you know breakfast time is a VERY crowded time in Gatlinburg/Pigeon Forge area. This way you can get a good breakfast with eggs, waffles, yogurt, coffee, juice, cereal etc. and be on your way exploring Gatlinburg while everybody else will still be standing in line to get in a pancake breakfast. AND did I mention breakfast is included free? Great location, clean rooms, comfy beds, free breakfast. Whats not to love?
Cons:
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Overall 8.4 Excellent
Based on 1,046 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Great location and good parking. We stayed on a weekend and the traffic in town was extremely busy so it was nice to be able to walk to everything. Breakfast was sufficient; staff was very nice.
Excellent
9.0
Pros: Location and room
Excellent
10.0
Pros: Everything was great! Room/staff/location/breakfast.
Excellent
8.0
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Excellent
10.0
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Excellent
8.0
Pros: Location
Good
7.0
Pros: The breakfast needs help, that was the only thing we didn't like about the place. Room was clean, bathroom was clean, bed was good and personnel were pleasant and helpful.
Excellent
9.6
Pros: Good location, friendly staff, comfortable room.
Excellent
10.0
Pros: It was clean,updated,priced competitively,full breakfast
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: Tucked away just behind the main drag - making it quieter with less bright lights.
Excellent
10.0
Pros: Cleanliness
Details
Reviews
Overall 8.4 Excellent
Based on 1,046 reviews
Breakfast
8.4
Service
8.3
Location
7.9
Comfort
7.5
Room
7.3
WiFi
3.3
Wellness
3.2
Service
8.9
Breakfast
8.7
Room
8.2
Location
7.7
Value
6.2
Service
8.6
Breakfast
8.3
Comfort
7.7
Room
7.5
Location
7.0
Cleanliness
6.0
9.0 Excellent
Pros: Great location and good parking. We stayed on a weekend and the traffic in town was extremely busy so it was nice to be able to walk to everything. Breakfast was sufficient; staff was very nice.
Cons: It was all good!
9.0 Excellent
Pros: Location and room
Cons: The price for condition of the hotel it was a very old hotel
10.0 Excellent
Pros: Everything was great! Room/staff/location/breakfast.
Cons:
8.0 Excellent
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Cons:
10.0 Excellent
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Cons: Wish there was an outdoor pool.
8.0 Excellent
Pros: Location
Cons: Lack of parking
7.0 Good
Pros: The breakfast needs help, that was the only thing we didn't like about the place. Room was clean, bathroom was clean, bed was good and personnel were pleasant and helpful.
Cons: The breakfast was premade eggs, sausage patties were edible but not appetizing, waffles were edible but not appetizing. Pretty much we didn't eat the breakfast again.
9.6 Excellent
Pros: Good location, friendly staff, comfortable room.
Cons: A little dated
10.0 Excellent
Pros: It was clean,updated,priced competitively,full breakfast
Cons:
10.0 Excellent
Pros: Location
Cons: Musty smell in room.
8.0 Excellent
Pros: Tucked away just behind the main drag - making it quieter with less bright lights.
Cons: Thew smell of the basement swimming pool (chlorine) was noticeable in the hallways.
10.0 Excellent
Pros: Cleanliness
Cons:
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Overall 8.1 Excellent
Based on 3,260 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: Staff
Excellent
9.0
Pros: Staff
Okay
4.0
Pros: The hotel was a good value and the breakfast had a large variety.
Mediocre
3.0
Good
7.5
Pros: Looked to have been recently renovated.
Good
7.5
Pros: The view of the river off the balcony.
Excellent
8.0
Pros: the staffs are very helpful and welcoming
Good
7.1
Pros: It was walking distance to restaurants and shops
Excellent
9.2
Pros: The beds were so comfortable!! The location, the breakfast and the staff were really nice. We had a good time and enjoyed it very much! I would stay here again because overall it is a nice hotel. It just need to improve in a few areas. Our family shall return again.
Excellent
10.0
Mediocre
3.0
Pros: Good location and inexpensive
Okay
5.0
Pros: The location is very convenient to all the attractions in Gatlinburg. The balcony presents a nice scenic view of the river.
Details
Reviews
Overall 8.1 Excellent
Based on 3,260 reviews
Service
8.4
Location
7.6
Breakfast
7.6
Room
7.0
Amenities
3.5
Vibe
2.8
WiFi
2.8
Service
8.4
Breakfast
7.7
Location
7.5
Room
7.1
Value
6.8
Amenities
2.4
Vibe
2.1
Service
8.0
Location
7.7
Breakfast
7.5
Room
6.0
Cleanliness
4.1
Vibe
1.9
Room
6.0
8.8 Excellent
Pros: Staff
Cons: Slow elevator
9.0 Excellent
Pros: Staff
Cons: Nothing
4.0 Okay
Pros: The hotel was a good value and the breakfast had a large variety.
Cons: Road noise made it so you couldn’t sleep. Shower head rendered shower useless. Found the door to our room left open upon return supposedly by maid. Hair dryer was dirty.
3.0 Mediocre
Pros:
Cons: Room smelled musty. Bathroom was cold. Carpet dirty.
7.5 Good
Pros: Looked to have been recently renovated.
Cons: Elevator is in need of updating. Went up to 4th floor but wouldn't open. Was only a one night stay so we just walked up to the room.
7.5 Good
Pros: The view of the river off the balcony.
Cons: Parking was tight.
8.0 Excellent
Pros: the staffs are very helpful and welcoming
Cons: room needs more lighting
7.1 Good
Pros: It was walking distance to restaurants and shops
Cons: Loud traffic noise
9.2 Excellent
Pros: The beds were so comfortable!! The location, the breakfast and the staff were really nice. We had a good time and enjoyed it very much! I would stay here again because overall it is a nice hotel. It just need to improve in a few areas. Our family shall return again.
Cons: The elevator. And the musty smell when you first walk in the room. Housekeeping can improve tremendously! Found clothes hidden behind the corner chair.
10.0 Excellent
Pros:
Cons: Stay here. The center of town has a lot of dinghy hotels for the same price. Alcon views with lovely upright Adirondack chairs.
3.0 Mediocre
Pros: Good location and inexpensive
Cons: Lots of dust in the room and not so clean floor. Found lots of spider webs outside balcony.
5.0 Okay
Pros: The location is very convenient to all the attractions in Gatlinburg. The balcony presents a nice scenic view of the river.
Cons: The rooms are very small, the balcony will fit only 2 people at the time, the two wooden chairs took all the space on the balcony, everything felt very small and cramped.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.1 Excellent
Based on 1,376 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Excellent
9.6
Pros: The room was clean and warm and the fireplace worked amazingly well. The staff was polite and courteous. There are luggage carts, you just have to find one. Most of them are by the elevator on each floor. I also liked that I could see my car clearly from my balcony, if I parked out front, and the front door if I parked out back.
Okay
5.0
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Good
7.9
Pros: Room was very nice
Excellent
8.5
Excellent
10.0
Pros: Great location. They live up to its name of quality in service .Good breakfast.
Excellent
8.0
Excellent
8.0
Pros: I’m not Staff was inefficient. They stayed in back room and couldn’t be bothered with breakfast room
Excellent
10.0
Pros: I loved the fire place and the beautiful view! Everything was great!
Excellent
9.2
Excellent
10.0
Pros: The view we had was amazing. Very clean rooms. Did not need to call front desk for supplies, everything was good
Good
7.0
Pros: The breakfast was ok. The room was clean. The food was not greasy.
Details
Reviews
Overall 8.1 Excellent
Based on 1,376 reviews
Pool
9.1
Location
7.9
Room
7.8
Service
7.7
Comfort
7.5
Breakfast
6.8
Amenities
6.5
WiFi
5.6
Pool
9.3
Location
7.7
Room
7.5
Service
7.5
Comfort
6.9
Breakfast
6.7
Vibe
3.0
Pool
9.2
Location
8.2
Comfort
7.7
Room
7.7
Service
7.7
Amenities
6.8
Breakfast
6.3
Food
3.9
8.0 Excellent
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Cons: The last night of 3 the neighbors could be heard thru the adjoining door.
9.6 Excellent
Pros: The room was clean and warm and the fireplace worked amazingly well. The staff was polite and courteous. There are luggage carts, you just have to find one. Most of them are by the elevator on each floor. I also liked that I could see my car clearly from my balcony, if I parked out front, and the front door if I parked out back.
Cons: The only thing I didnt like was that the facility is an outside facility, but that's my fault for not paying attention to the position of the doors.
5.0 Okay
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Cons: Our room was provided with fresh towels and the trash emptied everyday, but not once was our bed made. Not sure if that is the norm, but was really weird. We did see the maid once on a floor and she was fighting with someone and had her child with her so?
7.9 Good
Pros: Room was very nice
Cons: The walls are too thin - the people next door kept us from sleeping despite the office staff called and asked them to be quiet. We had to cut our trip short.
8.5 Excellent
Pros:
Cons: It could have been a little cleaner-there was a dirty towl on the shower rod
10.0 Excellent
Pros: Great location. They live up to its name of quality in service .Good breakfast.
Cons: no
8.0 Excellent
Pros:
Cons: I didn't like leaving my room to go to lobby (no lobby) outdoors. I didn't like the breakfast room or food(same everyday) which I had to go outdoors to get to.
8.0 Excellent
Pros: I’m not Staff was inefficient. They stayed in back room and couldn’t be bothered with breakfast room
Cons: See above
10.0 Excellent
Pros: I loved the fire place and the beautiful view! Everything was great!
Cons: No
9.2 Excellent
Pros:
Cons: We were there for a cheer competition, so we didn't get back to the room until around 10pm. We were in an adjoining room. The people in the other room knocked on our door twice and told us to be quiet. It was just me, my daughter and her 9 year old daughter. We were not loud at all. Would request no adjoining room next time. Room was clean and very nice. Beds were comfortable. Loved the fireplace!
10.0 Excellent
Pros: The view we had was amazing. Very clean rooms. Did not need to call front desk for supplies, everything was good
Cons:
7.0 Good
Pros: The breakfast was ok. The room was clean. The food was not greasy.
Cons: I didn't dislike anything.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Overall 7.9 Good
Based on 4,101 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Great location.
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: We like the location, and we like that it's haunted...
Excellent
8.0
Pros: Location
Excellent
8.0
Pros: the beds were really really comfy!!! don't ever get new ones, lol. Bar was great- Madison was our bartender and she was awesome. Food was awesome!!
Good
7.0
Pros: Excellent location
Excellent
10.0
Pros: Location, price, large room, great viewðŸ‘ðŸ»ðŸ‘ðŸ»
Excellent
8.0
Pros: The location was absolutely idea. Easy access to downtown to walk everywhere.
Excellent
8.0
Pros: Staff/Location
Excellent
9.6
Pros: Room was clean. It was quiet. Great customer service. Close to everything.
Mediocre
3.0
Pros: The only good thing to the hotel was the walking distances to everything.
Okay
4.0
Details
Reviews
Overall 7.9 Good
Based on 4,101 reviews
Service
8.6
Location
8.6
Room
6.3
Amenities
4.1
Breakfast
2.9
Vibe
2.9
WiFi
2.2
Location
8.8
Service
8.2
Room
6.0
Cleanliness
4.8
Amenities
4.1
Vibe
2.9
Breakfast
2.6
WiFi
1.4
Service
9.1
Location
8.2
Value
6.2
Room
5.9
Amenities
3.6
Breakfast
3.0
Vibe
2.5
WiFi
0.8
Service
8.8
Location
8.8
Room
5.6
10.0 Excellent
Pros: Great location.
Cons:
10.0 Excellent
Pros: Location
Cons: Water pressure in the shower
8.0 Excellent
Pros: We like the location, and we like that it's haunted...
Cons: We slept in under the wire for a free breakfast, and they have a nice full kitchen which provide you the classic eggs grits and stuff. But coffee and orange juice is charged extra. Not a big deal, unless you think that coffee should be included
8.0 Excellent
Pros: Location
Cons: Facility
8.0 Excellent
Pros: the beds were really really comfy!!! don't ever get new ones, lol. Bar was great- Madison was our bartender and she was awesome. Food was awesome!!
Cons: The bathtub was slow draining. probably a hair clog but no biggie.
7.0 Good
Pros: Excellent location
Cons: Hot water could have been hotter. WiFi was either too weak or not available.
10.0 Excellent
Pros: Location, price, large room, great viewðŸ‘ðŸ»ðŸ‘ðŸ»
Cons: No
8.0 Excellent
Pros: The location was absolutely idea. Easy access to downtown to walk everywhere.
Cons: Bathrooms need some serious updating. Also there is no easy way to get to different towers. When you have a small child it is difficult to get to some of the rooms with a stroller and incline.
8.0 Excellent
Pros: Staff/Location
Cons: 10 am checkout; difficulty with check in
9.6 Excellent
Pros: Room was clean. It was quiet. Great customer service. Close to everything.
Cons: Upstairs shower needs work.
3.0 Mediocre
Pros: The only good thing to the hotel was the walking distances to everything.
Cons: I would never stay here again. The staff at the front desk were not nice and the room was horrible. It hasn't been updated in years. The bed was hard as a rock and the carpets were dirty. The air vent was not cleaned in months and had mold. There was no water pressure for the shower and if you wanted ice you had to go to another building, get on the elevator and go to the 4th floor.
4.0 Okay
Pros:
Cons: After making the booking we were told that the Pet Fee was $ 170 per night which did not make sense when the room charge for the family of 4 adults was less than $ 100 per night. The hotel said they could not reduce the pet fee since it was their policy but the fee is not mentioned in a transparent manner. The hotel front desk did say that the pet fee is a fine print and they cannot do much. The room was non cancellable and hence we are left with no choice but to pay
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Brookside Resort is a peaceful Gatlinburg Hotel Resort, nestled in the foothills of the Great Smoky Mountains. We like to call ourselves “City Close – Country Quiet”. The Gatlinburg Trolley stops at front lobby for your convenience. Parking is never an issue at Brookside and our 10-acre property features the 3-story LeConte, 4-story Clingman and two 2-story buildings section we call Creekside. We have ample free parking even for bus groups.
Overall 7.7 Good
Based on 2,348 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
3.0
Pros: breakfast staff were very friendly. creekside
Poor
1.0
Pros: Dirty. Smelly. Very arrogant clerk. She said you pay for cheap you get cheap. I did not stay there and my sister did not stay there.
Excellent
9.0
Pros: Vintage cozy
Good
7.0
Pros: Eggs were good breakfast was nice,towels we're well supplied
Excellent
10.0
Pros: Older rooms, well kept.
Mediocre
2.0
Pros: I liked the sound of the river water rushing behind us
Excellent
8.0
Pros: Bed was very comfortable
Excellent
8.0
Pros: The roomy rooms, comfortable bed
Excellent
8.0
Pros: I really enjoyed the private balcony over the creek .
Mediocre
3.0
Pros: Location on the river was cute, the sweet lady who checked us into the continental breakfast.
Excellent
10.0
Pros: We loved that it’s older, with charm. Loved the creek/river right out back door. Sound was so relaxing! Fireplace was great. Bed was comfy. Breakfast was good. Staff was very friendly. Wish we could have used the outdoor fire pit but it was rainy during our stay.
Excellent
10.0
Pros: Beautifuly decorated.
Details
Reviews
Overall 7.7 Good
Based on 2,348 reviews
Location
8.8
Pool
7.5
Service
7.4
Room
6.4
Breakfast
6.2
Vibe
4.2
WiFi
1.7
Location
8.7
Pool
7.9
Service
7.0
Breakfast
6.6
Room
6.2
Amenities
4.9
WiFi
1.5
Location
8.7
Pool
8.1
Service
7.5
Breakfast
7.0
Room
5.8
Cleanliness
3.7
WiFi
0.7
3.0 Mediocre
Pros: breakfast staff were very friendly. creekside
Cons: light bulb in bathroom and "kitchen" burned out. nothing to hold onto in the tub. porch door did not lock. faucet in "kitchen" sink very difficult to work. room was dark due to low wattage bulbs.
1.0 Poor
Pros: Dirty. Smelly. Very arrogant clerk. She said you pay for cheap you get cheap. I did not stay there and my sister did not stay there.
Cons: Very old. Did not smell good. Pics on internet were not as it was.
9.0 Excellent
Pros: Vintage cozy
Cons: Cleaning staff wasn’t the friendliest.
7.0 Good
Pros: Eggs were good breakfast was nice,towels we're well supplied
Cons: Bed was way too soft I asked for firm mattress,lack of coffee cups and coffee,spider on my bed,shower had no water pressure
10.0 Excellent
Pros: Older rooms, well kept.
Cons: No
2.0 Mediocre
Pros: I liked the sound of the river water rushing behind us
Cons: as soon as we checked in the man at the desk acted like we were bothering him. I was surprised not to see no Christmas décor at all considering all of Gatlinburg was decorated. The room was smelly, outdated, lint so thick in the bathroom vent you could have made a cake with it all. no outside light that worked. hairdryer had a big curling iron burn.
8.0 Excellent
Pros: Bed was very comfortable
Cons: Bath room counter space minimal.
8.0 Excellent
Pros: The roomy rooms, comfortable bed
Cons: TV too small being in such a large room
8.0 Excellent
Pros: I really enjoyed the private balcony over the creek .
Cons: I didn’t have longer to stay !
3.0 Mediocre
Pros: Location on the river was cute, the sweet lady who checked us into the continental breakfast.
Cons: There were spider webs everywhere, under the beds, behind the chairs, had to deal with several spiders while we were there, service at the desk was poor, we asked for an additional towel and were told we had to wait until house cleaning got around to us, the doors weren't sealed so leaves/dirt/dust blew in under the doors, the misleading word "Resort" in the name of the hotel, (I've been at Motel 8's that vastly surpassed this experience), the continental breakfast, which I prepaid for online, was beyond terrible. The saddest thing to me is that it looks like it was probably a very nice place at some point, but has not been taken care of well in a very long time.
10.0 Excellent
Pros: We loved that it’s older, with charm. Loved the creek/river right out back door. Sound was so relaxing! Fireplace was great. Bed was comfy. Breakfast was good. Staff was very friendly. Wish we could have used the outdoor fire pit but it was rainy during our stay.
Cons: Old still needs updates. Window treatments should be updated and thicker. There was too much light coming through front window. Towels had some holes. We did leave a tip in the room but didn’t like the tip envelope that was left on the desk.
10.0 Excellent
Pros: Beautifuly decorated.
Cons: Everything was good.
Brookside Resort is a peaceful Gatlinburg Hotel Resort, nestled in the foothills of the Great Smoky Mountains. We like to call ourselves “City Close – Country Quiet”. The Gatlinburg Trolley stops at front lobby for your convenience. Parking is never an issue at Brookside and our 10-acre property features the 3-story LeConte, 4-story Clingman and two 2-story buildings section we call Creekside. We have ample free parking even for bus groups.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.7 Good
Based on 1,594 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The location right on the river. And the staff was very helpful.
Good
7.0
Pros: siting on the balcony looking and listing to the creek below .
Good
7.0
Pros: Not too far from the main strip.
Mediocre
2.0
Pros: location
Excellent
9.0
Pros: Nice view
Mediocre
3.8
Pros: The staff was pleasant and the breakfast was good.
Good
7.0
Pros: Bed comfy Rooms clean
Excellent
9.2
Pros: Being right on the river.
Excellent
10.0
Pros: Excellent location, rooms recently remodeled, clean and great view of the river.
Okay
5.0
Pros: Location
Excellent
8.0
Pros: older property, but nicely renovated
Excellent
10.0
Pros: The room was modern and comfortable. Very clean.
Details
Reviews
Overall 7.7 Good
Based on 1,594 reviews
Location
8.8
Service
8.5
Breakfast
7.4
Room
6.1
Cleanliness
4.1
WiFi
2.8
Amenities
2.7
Location
8.6
Service
8.5
Breakfast
7.2
Room
5.4
Comfort
5.3
Cleanliness
3.9
Service
8.6
Location
8.4
Breakfast
7.4
Room
6.4
Cleanliness
4.4
Amenities
2.8
10.0 Excellent
Pros: The location right on the river. And the staff was very helpful.
Cons:
7.0 Good
Pros: siting on the balcony looking and listing to the creek below .
Cons:
7.0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
2.0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
9.0 Excellent
Pros: Nice view
Cons: Na
3.8 Mediocre
Pros: The staff was pleasant and the breakfast was good.
Cons: The location was a bit of a walk downtown. The bathroom and cleanliness was terrible. Not worth the money.
7.0 Good
Pros: Bed comfy Rooms clean
Cons: Not real fireplace like we intended.......
9.2 Excellent
Pros: Being right on the river.
Cons: Continental breakfast
10.0 Excellent
Pros: Excellent location, rooms recently remodeled, clean and great view of the river.
Cons:
5.0 Okay
Pros: Location
Cons: Front desk check in older gentleman somewhat stern and not friendly. Place seemed dated and not up to our standards.
8.0 Excellent
Pros: older property, but nicely renovated
Cons:
10.0 Excellent
Pros: The room was modern and comfortable. Very clean.
Cons: Trying to turn left onto Parkway. There is only a flashing red light but no actual traffic light.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,660 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.0
Pros: Location
Good
7.1
Pros: The pool was great.
Excellent
8.0
Pros: Great location! Easy walk to everything. Staff very friendly and accommodating.
Excellent
8.8
Pros: Indoor poor and location.
Good
7.0
Pros: The walking distance
Okay
4.0
Excellent
10.0
Pros: The vibe that comes with the dated amenities. The pool was amazing too:)
Excellent
10.0
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Excellent
8.0
Pros: Bed was comfy.
Okay
5.0
Pros: They attempted to update the hotel. location
Mediocre
3.0
Excellent
10.0
Pros: John at desk was awesome, super nice.
Details
Reviews
Overall 7.6 Good
Based on 1,660 reviews
Location
8.7
Service
8.0
Pool
6.9
Room
5.4
Cleanliness
5.1
WiFi
4.3
Breakfast
4.1
Wellness
3.9
Vibe
3.7
Comfort
3.6
Amenities
3.2
Food
2.5
Bar
0.0
Location
8.6
Service
8.5
Pool
6.8
Room
5.5
Cleanliness
5.5
Wellness
4.0
Breakfast
3.6
Comfort
3.3
Vibe
3.2
Amenities
3.1
Food
2.2
Location
8.7
Service
7.5
Pool
6.7
Cleanliness
5.3
Room
5.0
Comfort
3.9
Breakfast
3.8
Vibe
2.9
Amenities
2.7
Food
2.1
3.0 Mediocre
Pros: Location
Cons: Rodents
7.1 Good
Pros: The pool was great.
Cons: Don’t get a room with a pool view. Though it may sound very nice, the pool stays open until 11 PM, and the kids are so loud that you won’t be able to sleep. We tried turning our TV up as loud as it would go and we still could not even hear it over all the kids in the pool. On top of it, there is a window above our door that had no curtain, and the hallway lights kept us up all night as the room cannot get dark.
8.0 Excellent
Pros: Great location! Easy walk to everything. Staff very friendly and accommodating.
Cons: Ice machine wasn't easy to locate. When I finally did find one it was broken.
8.8 Excellent
Pros: Indoor poor and location.
Cons: The other guests were very loud till very late.
7.0 Good
Pros: The walking distance
Cons: Room poolside and very noisy. Outside doors by pool were unsecure-no key needed for access
4.0 Okay
Pros:
Cons: Quite a walk from the Main Street, bathrooms were Old , outdated rusty. Walls are thin, could here the next room.
10.0 Excellent
Pros: The vibe that comes with the dated amenities. The pool was amazing too:)
Cons: The bed was too hard for my liking but I am picky.
10.0 Excellent
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Cons:
8.0 Excellent
Pros: Bed was comfy.
Cons: Steam on everything when pool was in use.
5.0 Okay
Pros: They attempted to update the hotel. location
Cons: It was over priced. it was not a 3 star hotel. The cleaning staff on Thurs just threw a shampoo and lotion on the counter they didn't even attempt to make it neat. they didn't replace the wash clothes. They took away the wash clothes that were dirty
3.0 Mediocre
Pros:
Cons: Nothing should never be broken the ice machine was broken on the floor the venting machine was broke the room was view of pool and all we saw is scaffolding in the pool area
10.0 Excellent
Pros: John at desk was awesome, super nice.
Cons:
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,780 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: the breakfast was nice sure didn't leave hungray ,liked the coffee and juice 24-7 .great location for walking any where we wanted to go .we will be back in 2 weeks.loved it
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
10.0
Pros: Great rates.
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Okay
5.4
Pros: Location
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Good
6.3
Pros: Good water pressure in the shower. Good location.
Excellent
9.2
Pros: Good location Good price
Okay
5.4
Pros: Location
Okay
5.0
Pros: The location
Excellent
10.0
Details
Reviews
Overall 7.4 Good
Based on 1,780 reviews
Value
9.2
Location
9.2
Service
7.9
Room
4.9
Comfort
3.5
Breakfast
2.2
Amenities
2.0
Food
1.9
Value
9.3
Location
9.2
Service
8.2
Room
4.7
Cleanliness
3.7
Comfort
3.5
Breakfast
2.0
Amenities
2.0
Food
1.8
Value
9.2
Location
9.0
Service
8.1
Room
4.5
Comfort
3.3
Vibe
2.5
Breakfast
2.1
Amenities
2.1
Value
9.3
Location
8.9
Room
4.3
Cleanliness
4.1
Comfort
3.7
Breakfast
2.3
10.0 Excellent
Pros: the breakfast was nice sure didn't leave hungray ,liked the coffee and juice 24-7 .great location for walking any where we wanted to go .we will be back in 2 weeks.loved it
Cons: everything was great but could use an extra towel and wash cloth.
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
10.0 Excellent
Pros: Great rates.
Cons: Great location, steps from main strip.
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
5.4 Okay
Pros: Location
Cons: Parking, decor, cleanliness
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
6.3 Good
Pros: Good water pressure in the shower. Good location.
Cons: It definitely needs updating. The wall colors are awful and the fluorescent lights make the room uncomfortable. The staff scream at one another and the towel bins have priorty over guests using the elevator. I've stayed at Microtel before and they were much nicer for the same price. The next time I go to Gatlinburg I'll gladly pay more for a different hotel.
9.2 Excellent
Pros: Good location Good price
Cons: Room needs a small microwave and coffee pot
5.4 Okay
Pros: Location
Cons: Run down
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 7.3 Good
Based on 278 reviews
All reviews
- All reviews
Okay
4.0
Pros: Location
Okay
5.0
Pros: OK
Poor
1.0
Pros: Nothing.
Okay
5.0
Pros: The location is superb! The bed is comfortable.
Poor
1.0
Pros: The only thing decent about this place is the location.
Excellent
8.0
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Excellent
8.0
Pros: Location and staff
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Excellent
8.8
Pros: excellent location, all very clean and perfect attention ...
Excellent
8.0
Pros: Everything.
Excellent
9.6
Pros: Stayed because of the rate and rating . Staff were sweet . Bed was the BEST ! I wanted to buy a pillow it was so good . A little far of a walk from the upper building to office for breakfast but will definitely stay again
Details
Reviews
Overall 7.3 Good
Based on 278 reviews
Cleanliness
7.2
Comfort
7.5
Location
8.3
Services
6.9
Staff
7.2
Value for money
7.5
4.0 Okay
Pros: Location
Cons: Breakfast, no vent in bathroom, our room was never cleaned properly.
5.0 Okay
Pros: OK
Cons: No Ice. No parking. Elevator doesn't go to lobby. My wife and I got married in Gatlinburg in 1995. We have stayed at the Clarion more than once. Gatlinburg and the Clarion is not the sameplace we got married in' and we won't go back.
1.0 Poor
Pros: Nothing.
Cons: Everything. There were flies in the room. Room was extremely dirty. False advertising. Due to renovations there is no free breakfast. Do not recommend this hotel at all.
5.0 Okay
Pros: The location is superb! The bed is comfortable.
Cons: The breakfast was not very good, the gravy was refrigerator cold and the staff had to take it to the back to heat it up. The biscuits were very hard that and we had to microwave them to get them edible. The staff responsible for making the food acted clueless and seemed as if they did not know how to do their job, the lady at the front desk had to go back and help them. There were teenagers running around the property (they were also staying there) very loud and left trash all over the place, there was no parental guidance and although another guest complained nothing was done about this. I was on the 3rd floor so we just stayed away from the chaos.
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
8.0 Excellent
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Cons: I didn't like that the housekeeping didn't clean up our trash that we placed in one spot on the dresser to ensure if was taken. We weren't provided a trash can until after the first night, but overall my staff was wonderful. No loud guests, no bugs.
8.0 Excellent
Pros: Location and staff
Cons: Bathroom size and overall space
2.0 Mediocre
Pros: Location
Cons: The towels were so dirty-looking stains that had not come out, brown, dingy. The tub had more than a ring around it had not been scrubbed, for a long time. The shower curtain was slick to the touch of my foot so I assume it was dirty with soap sc
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
8.8 Excellent
Pros: excellent location, all very clean and perfect attention ...
Cons: the sound of the air conditioner very loud
8.0 Excellent
Pros: Everything.
Cons: Only thing we didn’t like us we had a bunch of kids on our level for a football game and they was loud at times.
9.6 Excellent
Pros: Stayed because of the rate and rating . Staff were sweet . Bed was the BEST ! I wanted to buy a pillow it was so good . A little far of a walk from the upper building to office for breakfast but will definitely stay again
Cons:
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.1 Good
Based on 1,983 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.0
Pros: It was clean
Good
7.1
Pros: Location, and view
Excellent
8.8
Pros: Location
Excellent
10.0
Pros: That it was close to everything and the staff was very friendly
Okay
5.0
Pros: location was good, room was clean, sound of the stream was aw sum, daytime manager Mitch very helpful, the buildings did not smell old
Excellent
8.0
Pros: It was in walking distance of the strip. The traffic was bad so we only had to park one time and we could walk.
Excellent
8.3
Pros: Spaciousness and beds were comfy. It was nice having a couch and full size fridge and complete stove, microwave and double sink. I could definetly stay there for a week with my family. Great value for being on the main drag of Gatlinburg!
Good
7.0
Pros: location
Excellent
8.8
Pros: Location. Balcony. Fireplace Value
Excellent
8.0
Pros: The hot breakfast was great and plentiful. The dining room had a huge HD T.V. above a nice fireplace. The room was real clean and had NO bad odors. The front desk staff was courteous and provided easy check-in and out. The hotel provides a free USA Today newspaper...on the front desk counter.
Good
7.0
Pros: Great location good breakfast clean room
Excellent
8.5
Pros: The location is perfect! Walking distance to downtown.
Details
Reviews
Overall 7.1 Good
Based on 1,983 reviews
Location
8.0
Service
6.7
Room
5.7
Breakfast
5.1
Food
4.0
Cleanliness
3.6
Amenities
2.7
WiFi
0.6
Bar
0.0
Comfort
7.6
Location
7.6
Service
6.7
Room
6.3
Breakfast
4.7
Cleanliness
3.9
Food
3.6
Amenities
2.5
Pool
2.3
Location
7.6
Value
6.6
Service
6.4
Room
4.6
Breakfast
4.5
Food
4.0
Cleanliness
2.7
Amenities
2.6
Pool
2.5
WiFi
0.2
Room
5.4
7.0 Good
Pros: It was clean
Cons: Room was very dated. Phone did not work. bath is tiny & needed repair. 1 ice machine for 3 floors & it did not work. Musty smell. Even with a AARP discount the room we felt was over priced. Room needed a facelift.
7.1 Good
Pros: Location, and view
Cons: Breakfast could use some help! And when we got back to our room our second night the door had been left open by the staff So anything or anybody could have been in our room. Thankfully nothing was missing. When we reported it to front office person he kind of blew it off and said oh I’ll report it to house keeping
8.8 Excellent
Pros: Location
Cons: Location
10.0 Excellent
Pros: That it was close to everything and the staff was very friendly
Cons: I pretty much loved everything except the maid waking us up at 8 am.
5.0 Okay
Pros: location was good, room was clean, sound of the stream was aw sum, daytime manager Mitch very helpful, the buildings did not smell old
Cons: old property with a lot of different buildings, after hours staff untrained and not helpful, booked a balcony room expected creek-side balcony, at check in tried to put me in a non balcony room, finally compromised on a remote building city view balcony and they wanted me to check back next day and would have to move rooms, elevators are in bad shape, room was clean and mostly updated, common areas need work, no fruit at breakfast, ice maker in remote building not working and has been broken for a while
8.0 Excellent
Pros: It was in walking distance of the strip. The traffic was bad so we only had to park one time and we could walk.
Cons: The lights on the balcony was to bright. It was hard to fall asleep. It made the room feel like it was daylight.
8.3 Excellent
Pros: Spaciousness and beds were comfy. It was nice having a couch and full size fridge and complete stove, microwave and double sink. I could definetly stay there for a week with my family. Great value for being on the main drag of Gatlinburg!
Cons: Bathroom sink was leaking underneath. I had to turn the hot water on at the plumbing as it had been turned off. I wanted to stop at front desk and report it but was in a hurry to get on the road to home as bad weather was upon us for traveling. Also, kitchen areas was great but there was no dishware or utensils to eat or cook with. However, overall the place was a great deal for the price.
7.0 Good
Pros: location
Cons: price was too high for such a hotel room
8.8 Excellent
Pros: Location. Balcony. Fireplace Value
Cons: Fireplece screen was really dusty
8.0 Excellent
Pros: The hot breakfast was great and plentiful. The dining room had a huge HD T.V. above a nice fireplace. The room was real clean and had NO bad odors. The front desk staff was courteous and provided easy check-in and out. The hotel provides a free USA Today newspaper...on the front desk counter.
Cons: The only negative thing about my stay was the elevator across from my room made a noise that when used made a sound as if a monster truck was in the parking lot revving up its engine three times in a row with the third quite LOUD! At first I didn't realize the weird noise was the elevator until I used it. Also...the elevator serviced 3 floors. Hmmm
7.0 Good
Pros: Great location good breakfast clean room
Cons: room was a little dated elevator was shabby shower head was lose smoke detector needed batteries
8.5 Excellent
Pros: The location is perfect! Walking distance to downtown.
Cons: It was dated, but clean.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.3 Good
Based on 834 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.1
Pros: The only room left on Kayak under $200/night. I now know why.
Okay
4.2
Pros: the location is great, too bad the property is in such badly needed repair.
Mediocre
2.0
Pros: When we complained about waking up in bugs and the water leak in the bathroom, the GM was kind and started a full refund process.
Excellent
8.0
Pros: Clean rooms. Efficient check-in. Ample parking. Good location. Good staff.
Details
Reviews
Overall 6.3 Good
Based on 834 reviews
Location
8.4
Value
5.9
Service
5.3
WiFi
4.8
Room
4.6
Breakfast
4.2
Comfort
4.1
Cleanliness
3.6
Food
3.3
Amenities
2.1
Pool
0.4
Location
8.5
Service
5.3
Room
4.2
Comfort
4.0
Breakfast
3.8
Cleanliness
3.0
Amenities
1.9
Pool
0.4
Location
8.2
Room
4.8
Service
4.7
Breakfast
4.2
Comfort
4.1
Cleanliness
4.0
Amenities
2.6
Pool
0.5
3.1 Mediocre
Pros: The only room left on Kayak under $200/night. I now know why.
Cons: The room smelled, was tiny, had ants, shoddy repairs, mold on the bathroom ceiling, loose fixtures. I could keep going. We left a night early and ate the final night's cost.
4.2 Okay
Pros: the location is great, too bad the property is in such badly needed repair.
Cons: Beds were horrible and uncomfortable. Old building and mold in the bathroom. I would not stay in this location again and will tell everyone Do Not Stay at this hotel, it is not a good reflection of your brand for Value and Quality. This property should have their franchise pulled until they can meet the higher standards of cleanliness and upgrade the facility. Paint alone does not account for upgrade
2.0 Mediocre
Pros: When we complained about waking up in bugs and the water leak in the bathroom, the GM was kind and started a full refund process.
Cons: Waking up with bugs in the bed.
8.0 Excellent
Pros: Clean rooms. Efficient check-in. Ample parking. Good location. Good staff.
Cons: Thin walls. Holes in wall where headboards were previously attached. Minor water damage on ceiling in bathroom.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.7 Okay
Based on 2,167 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.0
Pros: Location
Okay
5.0
Pros: The bathtub was rusty and dirty. Our room did not get cleaned while we were gone for over 5 hours. Housekeepers did not change my bed although I basically stripped it.
Good
6.0
Pros: Location
Poor
1.0
Pros: Location
Mediocre
2.0
Good
6.0
Pros: They where in the middle of a remodeled. Our beds where a little stiff from being new. Other than that it was great.
Excellent
10.0
Mediocre
3.0
Poor
1.0
Pros: On the main street, ONLY good thing about this place.
Good
7.5
Poor
1.0
Pros: Not a thing. This was terrible
Okay
5.4
Pros: Nothing really was Good.
Details
Reviews
Overall 5.7 Okay
Based on 2,167 reviews
Location
8.7
Value
6.5
Service
5.9
Comfort
3.9
WiFi
3.2
Room
3.0
Vibe
2.8
Breakfast
2.6
Food
2.5
Wellness
2.4
Cleanliness
2.1
Amenities
1.8
Location
8.5
Value
6.7
Service
6.1
Comfort
4.0
Room
2.7
Breakfast
2.7
Food
2.5
WiFi
2.4
Vibe
2.3
Cleanliness
1.7
Amenities
1.7
Location
9.1
Value
6.7
Service
6.2
Comfort
3.1
Breakfast
2.3
Vibe
2.0
Room
2.0
Amenities
1.7
Cleanliness
1.5
Comfort
4.2
Room
2.8
Room
2.5
2.0 Mediocre
Pros: Location
Cons: The hotel was run down and just horrible. There was a large group of teens there that were unbelievably loud up until 4 o’clock in the morning... miserable stay
5.0 Okay
Pros: The bathtub was rusty and dirty. Our room did not get cleaned while we were gone for over 5 hours. Housekeepers did not change my bed although I basically stripped it.
Cons: See above
6.0 Good
Pros: Location
Cons: Lots of construction going on. Affected parking and noise level. The dresser and nightstand had broken drawers. On/off switch on floorlamp broken. Breakfast food was gone by 9am. Main reason we booked there was free breakfast. Had to go eat at costly rest
1.0 Poor
Pros: Location
Cons: Exposed wires hanging from wall toilet paper stuck to ceiling mirrors set on dresser not hung up dirty bathroom.
2.0 Mediocre
Pros:
Cons: The hotel was old, not kept up well. Room was dark, dingy and bathroom had not been cleaned from the last visitor. There were not enough pillows on the bed, staff not helpful. Only 2 electrical outlets in room. Minimal uninviting breakfast.
6.0 Good
Pros: They where in the middle of a remodeled. Our beds where a little stiff from being new. Other than that it was great.
Cons: Shower was dirty. Little mold and mildew.
10.0 Excellent
Pros:
Cons: The swimming pool was nasty
3.0 Mediocre
Pros:
Cons: Construction equipment throughout parking lot. Furniture in packaging in parking garage left no room for vehicles. Items missing such as hair dryer from the room. Dresser drawers missing. Pool was not heated
1.0 Poor
Pros: On the main street, ONLY good thing about this place.
Cons: Better nicer staff and cleaner rooms
7.5 Good
Pros:
Cons: Not enough parking and not enough staff during the morning for breakfast.
1.0 Poor
Pros: Not a thing. This was terrible
Cons: Location, no hot water, no phone, drawers were broken , everything you could imagine was wrong.
5.4 Okay
Pros: Nothing really was Good.
Cons: This was not a good experience. Upon arrival the room was located on a back street and the garbage was right at the door and over flowing. I had reserved a smoking room and got a confirmation. They stated we don't have one empty. They also stated they had Wi-Fi and we had nothing talked to front desk and a man came and said sorry it must be down. Just was not a good experience.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place