Best Gatlinburg hotels near Cooter's Place
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 6,844 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Beautiful view of the mountains and the main shopping centers. Wonderful place
Excellent
10.0
Pros: The staff was amazing! We had forgotten a few essentials and the staff went out of their way to make sure we had everything we needed. I was inquiring about where to get things and was told no worries basics such as razors could be provided. It was wonderful to have people who really cared about making sure our stay was easy and relaxing! I would absolutely recommend this hotel for the caring staff, comfort and a fantastic location!
Good
7.9
Pros: The hotel was great
Excellent
10.0
Pros: Clean rooms, lots of detail, quiet, great shower, very professional staff.
Excellent
10.0
Pros: Atmosphere
Good
7.5
Pros: The decor, comfort of beds/pillows, awesome bathroom. Location. Staff.
Excellent
10.0
Pros: Beautiful property! Renee the bartender (from Knoxville) was phenomenal!
Excellent
9.6
Pros: Very clean and convenient to downtown Gatlinburg.
Details
Reviews
Overall 9.4 Excellent
Based on 6,844 reviews
Vibe
9.4
WiFi
9.4
Location
9.0
Service
8.9
Amenities
8.8
Room
8.6
Wellness
8.4
Cleanliness
8.1
Pool
8.1
Comfort
8.0
Breakfast
5.2
Value
5.2
Vibe
9.5
Service
9.2
Amenities
9.1
Room
9.1
Location
9.1
Pool
8.6
Comfort
8.6
Wellness
8.3
Value
5.2
Breakfast
4.9
Vibe
9.2
Location
9.1
Amenities
8.7
Service
8.6
Room
8.4
Value
5.4
10.0 Excellent
Pros: Beautiful view of the mountains and the main shopping centers. Wonderful place
Cons: Some of the traffic during the day
10.0 Excellent
Pros: The staff was amazing! We had forgotten a few essentials and the staff went out of their way to make sure we had everything we needed. I was inquiring about where to get things and was told no worries basics such as razors could be provided. It was wonderful to have people who really cared about making sure our stay was easy and relaxing! I would absolutely recommend this hotel for the caring staff, comfort and a fantastic location!
Cons:
7.9 Good
Pros: The hotel was great
Cons: The room was not cleaned daily ! Vacuum was not ran in the 3 day stay . Plus the bed the sheets were not changed as it was stated on the posting in the room . Plus we ask for them to be changed and the housekeeper was not happy and gave my wife a hard time about it ... which up set her !
10.0 Excellent
Pros: Clean rooms, lots of detail, quiet, great shower, very professional staff.
Cons:
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
7.5 Good
Pros: The decor, comfort of beds/pillows, awesome bathroom. Location. Staff.
Cons: Difficult entrance from the street
10.0 Excellent
Pros: Beautiful property! Renee the bartender (from Knoxville) was phenomenal!
Cons: Bigger restaurant inside?
9.6 Excellent
Pros: Very clean and convenient to downtown Gatlinburg.
Cons:
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.2 Excellent
Based on 604 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
9.6
Pros: The property was great because of the location.
Excellent
9.6
Pros: Loved that it had a jet stream tub.
Excellent
10.0
Excellent
8.0
Pros: Staff was friendly and willing to help!
Excellent
10.0
Pros: Location is awesome
Excellent
10.0
Pros: The location made it easy to walk to most resaurants and stores.
Good
7.5
Pros: The location was great.
Excellent
10.0
Pros: Most of all the customer service was exceptional! In addition the facility is immaculately clean. Loved the outdoor fire pit!
Good
7.1
Pros: It was very quiet and peaceful.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.2 Excellent
Based on 604 reviews
Food
9.6
Service
9.4
Location
9.4
Cleanliness
9.1
Amenities
8.8
Room
8.6
Breakfast
6.9
Location
9.5
Service
9.0
10.0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
9.6 Excellent
Pros: The property was great because of the location.
Cons: I didn’t like the fact that our room was on the first floor, right beside of the elevator, and next to an exit door. Also, the parking lot noise was a problem. I feel that we were placed in that room because we booked through booking.com and not straight through them.
9.6 Excellent
Pros: Loved that it had a jet stream tub.
Cons: The bed could have been more comfortable. They may need a new mattress
10.0 Excellent
Pros:
Cons: No breakfast, Fridge not cooling
8.0 Excellent
Pros: Staff was friendly and willing to help!
Cons: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.
10.0 Excellent
Pros: Location is awesome
Cons:
10.0 Excellent
Pros: The location made it easy to walk to most resaurants and stores.
Cons: Do to the fact that we had a door to an adjoining room, we could hear neighbors next door.
7.5 Good
Pros: The location was great.
Cons: The value for what we received was not good. We have stayed in nicer hotels for less money in comparable cities.
10.0 Excellent
Pros: Most of all the customer service was exceptional! In addition the facility is immaculately clean. Loved the outdoor fire pit!
Cons: Would prefer full-service breakfast or self serve. As it is you serve yourself, server brings your coffee or water. Otherwise getting your own juice. Even though the cost of the breakfast equates to $13+ and is included in your overnight cost if you choose, you’re expected to tip your server even though they actually didn’t serve me. Frustrated and therefore I skipped the breakfast day 3,4 and 5 of my 5 night stay.
7.1 Good
Pros: It was very quiet and peaceful.
Cons: It wasnt clear if wifi was free or if you would be charged a fee.
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.2 Excellent
Based on 386 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Excellent
9.0
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Excellent
10.0
Pros: Staff was very friendly
Good
7.0
Pros: Room on 5th floor was quiet and clean. The balcony and fireplace in room was added bonus. Breakfast was A+ and location is excellent for walking to all attractions. Indoor Pool, Fitness center and Hot tub (outside).
Excellent
10.0
Pros: Everything was good
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Good
7.1
Good
6.7
Excellent
9.5
Pros: Breakfast was delicious! Rooms were easy to get to. Parking was plentiful. Great location and very quiet.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.2 Excellent
Based on 386 reviews
Wellness
10.0
Cleanliness
9.1
Amenities
8.8
Service
8.8
Location
8.5
Room
8.0
Breakfast
7.9
Comfort
7.4
Value
4.2
Service
8.9
Amenities
8.8
Location
8.5
Comfort
8.0
Room
8.0
Breakfast
7.9
Cleanliness
8.8
Service
8.8
Breakfast
7.8
Room
7.8
Comfort
7.6
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Cons: We disliked NOTHING!!!
9.0 Excellent
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Cons:
10.0 Excellent
Pros: Staff was very friendly
Cons:
7.0 Good
Pros: Room on 5th floor was quiet and clean. The balcony and fireplace in room was added bonus. Breakfast was A+ and location is excellent for walking to all attractions. Indoor Pool, Fitness center and Hot tub (outside).
Cons: The hot tub was being used by very young children. Running in and out of pool area and hot tub. Completely disrespectful to other ADULTS trying to relax in hut tub. Staff members were not so happy to be there.
10.0 Excellent
Pros: Everything was good
Cons: That this facility didn’t have an outdoor pool. We had to us the pool next door
4.0 Okay
Pros: Location
Cons: The lighting in the room is terrible! And the bathroom with no fan when you take a shower the room was damp!! Our clothes in our suitcase were damp feeling! Beds were comfortable.
10.0 Excellent
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Cons:
7.1 Good
Pros:
Cons: The afternoon staff was always in rush. The staff said minimal when we checked in. The hallway smelled.
6.7 Good
Pros:
Cons: Room was located next to the mechanical room that was very noisy couldn't get good sleep
9.5 Excellent
Pros: Breakfast was delicious! Rooms were easy to get to. Parking was plentiful. Great location and very quiet.
Cons:
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 506 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Room was clean and spacious. Bed was comfy with plenty of pillows. Staff was super nice and helpful always greeted us when entering/leaving. Breakfast was good and had plenty to choose from. The pool and mini water park was awesome and very clean! Our kids are 5 and 3 and they could run around and play their little hearts out with no worries! Pool was a little smaller than I thought but was just fine for our little family. Overall we was super satisfied and hopefully will be able to book again for our family getaway.
Excellent
8.3
Pros: The location was great, and 5 mins from downtown. My two boys played for hours in the pool/water park area ages 2 and 10 years old.
Excellent
10.0
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Excellent
10.0
Pros: Location and cleanliness
Excellent
9.0
Pros: I liked that it smelled and looked very clean. The location was perfect, it was within walking distance of several ideal places. We will visit again!
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
8.0
Pros: I loved the location- being able to walk downtown was great! The indoor pool area was amazing and all our kiddos loved it- ages 11, 9, 7. They all 3 want to stay here again when we come back!
Excellent
10.0
Pros: Loved this place! Excellent location. Yummy breakfast. The staff was very friendly. The pool area was perfect for my little ones. Highly recommend!
Excellent
9.0
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Excellent
10.0
Pros: Breakfast was very good. Location was excellent. Staff was very helpful and nice. Next trip I will stay at this location.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 506 reviews
Location
9.7
Vibe
9.4
Service
8.9
Breakfast
8.8
Amenities
8.5
Cleanliness
8.2
Pool
8.1
Room
8.0
Comfort
7.3
Value
5.5
Location
9.6
Breakfast
8.8
Amenities
8.8
Service
8.8
Cleanliness
8.5
Room
8.1
Pool
8.0
Comfort
7.4
Food
6.9
Location
9.7
Breakfast
8.7
Cleanliness
7.4
Comfort
7.2
Room
7.1
10.0 Excellent
Pros: Room was clean and spacious. Bed was comfy with plenty of pillows. Staff was super nice and helpful always greeted us when entering/leaving. Breakfast was good and had plenty to choose from. The pool and mini water park was awesome and very clean! Our kids are 5 and 3 and they could run around and play their little hearts out with no worries! Pool was a little smaller than I thought but was just fine for our little family. Overall we was super satisfied and hopefully will be able to book again for our family getaway.
Cons: Nothing really to complain about other than the floor of the mini water park was rough and gritty and caused my son to have alot of scrapes.
8.3 Excellent
Pros: The location was great, and 5 mins from downtown. My two boys played for hours in the pool/water park area ages 2 and 10 years old.
Cons: The bathroom floor was sticky, the blinds were not working the best, the tv remote would not work, and the curtain valance was missing.
10.0 Excellent
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Cons:
10.0 Excellent
Pros: Location and cleanliness
Cons:
9.0 Excellent
Pros: I liked that it smelled and looked very clean. The location was perfect, it was within walking distance of several ideal places. We will visit again!
Cons: Nothing, everything was great!
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
8.0 Excellent
Pros: I loved the location- being able to walk downtown was great! The indoor pool area was amazing and all our kiddos loved it- ages 11, 9, 7. They all 3 want to stay here again when we come back!
Cons: From Monday to Thursday we didn’t have our rooms tended to one time. We had to ask the front desk to send someone to come get our dirty towels and wash cloths. That was a little annoying, but overall not enough to make us not want to return.
10.0 Excellent
Pros: Loved this place! Excellent location. Yummy breakfast. The staff was very friendly. The pool area was perfect for my little ones. Highly recommend!
Cons:
9.0 Excellent
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Cons: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.
10.0 Excellent
Pros: Breakfast was very good. Location was excellent. Staff was very helpful and nice. Next trip I will stay at this location.
Cons: Can not say anything bad.
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.0 Excellent
Based on 943 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The room was beautiful. The beds were comfy. Top notch place. Right in walking distance to pretty much wverything. Will recc to all my friends.
Excellent
10.0
Pros: Closeness
Excellent
9.0
Pros: Location & quality of room
Excellent
10.0
Pros: Clean and up to date
Good
6.7
Pros: The pool
Excellent
9.0
Pros: The modern look at amenities.
Okay
5.0
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Excellent
8.8
Pros: Great location
Excellent
9.0
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Good
6.0
Pros: Nice Hotel
Excellent
8.0
Pros: Staff was really great...friendly and knowledgeable
Details
Reviews
Overall 9.0 Excellent
Based on 943 reviews
WiFi
9.6
Vibe
9.5
Location
9.4
Service
9.1
Amenities
9.0
Room
8.2
Breakfast
4.0
Amenities
9.2
Location
9.2
Service
9.0
Cleanliness
7.6
Room
7.2
Wellness
6.2
Comfort
5.6
Service
9.1
Room
7.0
10.0 Excellent
Pros: The room was beautiful. The beds were comfy. Top notch place. Right in walking distance to pretty much wverything. Will recc to all my friends.
Cons: Everything was great
10.0 Excellent
Pros: Closeness
Cons: Loved everything
9.0 Excellent
Pros: Location & quality of room
Cons:
10.0 Excellent
Pros: Clean and up to date
Cons:
6.7 Good
Pros: The pool
Cons: The comfort of the mattress
9.0 Excellent
Pros: The modern look at amenities.
Cons: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.
5.0 Okay
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Cons:
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
8.8 Excellent
Pros: Great location
Cons: I've stayed at equally nice places for a little less money.
9.0 Excellent
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Cons:
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
8.0 Excellent
Pros: Staff was really great...friendly and knowledgeable
Cons: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 319 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Everything. Location, very clean, good bed
Excellent
10.0
Pros: loved the look...very clean
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
8.3
Pros: Location
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10.0
Pros: How friendly the staff was
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Good
6.7
Pros: Had a bit of everything and was good.
Good
7.9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 319 reviews
Service
9.9
Cleanliness
9.4
Food
9.2
Location
9.1
Breakfast
9.1
Pool
8.8
Room
8.4
Wellness
7.2
Amenities
6.7
Service
9.9
Location
9.0
Room
7.6
10.0 Excellent
Pros: Everything. Location, very clean, good bed
Cons: No
10.0 Excellent
Pros: loved the look...very clean
Cons:
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
8.3 Excellent
Pros: Location
Cons: I had a room with no river view
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10.0 Excellent
Pros: How friendly the staff was
Cons: Shower head could of been more updated
10.0 Excellent
Pros: Location
Cons: No
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
6.7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7.9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,621 reviews
All reviews
- All reviews
- Couples
- Families
Okay
4.0
Pros: The location
Excellent
8.0
Pros: Great location. Easily walked everywhere we wanted to go.
Excellent
10.0
Excellent
10.0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Excellent
9.6
Pros: The breakfast was ok, not a whole lot to choose from. Location was good, short walk to the main street, with all of the shops.
Excellent
10.0
Pros: The grounds of the hotel were clean and up kept. The room was clean and updated! This is the second time we have stayed here and recommend it to everyone!
Excellent
10.0
Pros: Pam was very helpful and kind and the cleaning staff were also very kind.
Okay
4.0
Pros: Location ... Extremely pleasant and accommodative day staff
Excellent
8.0
Pros: Location and price
Good
7.0
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Excellent
10.0
Pros: Easy access to the moutains
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 1,621 reviews
Value
9.3
Service
9.3
Location
8.9
Cleanliness
7.9
Room
7.6
Pool
7.5
Vibe
7.3
WiFi
6.7
Breakfast
5.7
Food
4.0
Service
9.2
Location
9.2
Pool
8.1
Room
7.5
Breakfast
5.7
Service
9.4
Value
9.3
Location
9.0
Cleanliness
8.1
Room
7.4
Breakfast
6.3
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
8.0 Excellent
Pros: Great location. Easily walked everywhere we wanted to go.
Cons: There are not enough parking spaces. The beds are pretty hard, but not unacceptable.
10.0 Excellent
Pros:
Cons: It was in great location.
10.0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
9.6 Excellent
Pros: The breakfast was ok, not a whole lot to choose from. Location was good, short walk to the main street, with all of the shops.
Cons: When parking your car, if you didn't get a middle spot, you were not able to open one of your car doors. We had to pull out of the parking space to be able to put things in our back seat.
10.0 Excellent
Pros: The grounds of the hotel were clean and up kept. The room was clean and updated! This is the second time we have stayed here and recommend it to everyone!
Cons:
10.0 Excellent
Pros: Pam was very helpful and kind and the cleaning staff were also very kind.
Cons: nothing
4.0 Okay
Pros: Location ... Extremely pleasant and accommodative day staff
Cons: Rooms and bathrooms were quite dirty with food left from previous guests in the freezers of the mini fridges
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
7.0 Good
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Cons: I did not like how small the parking spots were. We were limited to parking spaces. It would have been ok if we had compact cars.
10.0 Excellent
Pros: Easy access to the moutains
Cons: No exactly what I expected for the price. Very good value
9.0 Excellent
Pros: Location
Cons: The breakfast was not very good
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,374 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.2
Pros: The room was very nice, clean, and incredibly comfortable! Slept so well there. The view from the room was also gorgeous. The trolley system comes to the hotel and takes you around gatlinburg for a small fee and was very easy to use. Also they gave us a delicious cookie at check in!
Excellent
10.0
Pros: The view of the mountains from our room was breathtaking! It was a beautiful hotel! The style was very unique.
Good
7.9
Pros: Hotel location, lobby and facilities were great.
Excellent
8.0
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Mediocre
3.8
Pros: Great view of the mountains
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
8.8
Pros: Room was very nice, staff friendly and helpful, room service was prompt and food was good. Loved the location!
Excellent
9.0
Pros: Great staff and great location
Excellent
10.0
Pros: The views are the best thing in my opinion where ever I stay and this place did not disappoint! I will be stayin here again in the future!
Excellent
10.0
Pros: Location, quality of rooms & great customer service. Nicest hotel in Gatlinburg.
Details
Reviews
Overall 8.6 Excellent
Based on 3,374 reviews
Pool
8.3
Service
8.1
Location
8.0
Room
7.8
Comfort
7.0
Breakfast
6.4
Vibe
6.1
Cleanliness
5.8
WiFi
1.4
Pool
8.4
Service
8.3
Room
7.9
Location
7.9
Breakfast
6.7
Amenities
6.2
Cleanliness
5.9
Value
5.1
Vibe
4.9
Room
8.3
Service
8.1
Location
8.1
Breakfast
6.3
Amenities
6.3
Cleanliness
5.9
Vibe
5.5
Room
7.2
9.2 Excellent
Pros: The room was very nice, clean, and incredibly comfortable! Slept so well there. The view from the room was also gorgeous. The trolley system comes to the hotel and takes you around gatlinburg for a small fee and was very easy to use. Also they gave us a delicious cookie at check in!
Cons: The description says the room has a “balcony” but I wouldn’t call it that. It’s just a tiny area outside of the door where you can stand and enjoy the view.
10.0 Excellent
Pros: The view of the mountains from our room was breathtaking! It was a beautiful hotel! The style was very unique.
Cons: Because of the location, there was not enough parking space. Some people had to park a good distance away.
7.9 Good
Pros: Hotel location, lobby and facilities were great.
Cons: The rooms themselves were a little tired and in need of a lick of paint. Our bathroom sink had a large crack in the bowl and the wifi went down.
8.0 Excellent
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Cons: The breakfast food was overpriced.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
3.8 Mediocre
Pros: Great view of the mountains
Cons: Room was a little outdated, bathroom is way to small. I booked a room with city view but got a Mountain View instead. I had a room upgrade before we arrived but didn’t get it. Hotel staff was ok but not helpful when I was told I could check in early.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
8.8 Excellent
Pros: Room was very nice, staff friendly and helpful, room service was prompt and food was good. Loved the location!
Cons: They add $75 to your bill once you arrive to cover any purchases at the hotel gift shop, restaurant etc. If you dont use it, it is supposed to be refunded in 3 to 5 business days. Did not know this until I checked in. Toilet paper holder and drain plug in tub was broken.
9.0 Excellent
Pros: Great staff and great location
Cons:
10.0 Excellent
Pros: The views are the best thing in my opinion where ever I stay and this place did not disappoint! I will be stayin here again in the future!
Cons: Nothing
10.0 Excellent
Pros: Location, quality of rooms & great customer service. Nicest hotel in Gatlinburg.
Cons: Only thing that would make it even better, would be a complimentary breakfast.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 1,454 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: Friendly, staff, very comfortable bed, clean room.
Excellent
8.0
Pros: Close to all the attractions
Excellent
9.2
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Excellent
10.0
Pros: Everything was absolutely amazing with the exception of the lighting. The room was pretty dark. But the front desk staff were super friendly and helpful and the housekeeping was phenomenal.
Excellent
8.5
Pros: Big rooms good service
Excellent
8.3
Pros: It was clean ..
Good
7.5
Pros: Location was wonderful; we didn't have to use the car at all. Room was quite large and clean.
Excellent
8.8
Pros: The location was very convenient. The room was very spacious. The bed was comfortable. We liked having fridge and microwave.
Excellent
9.0
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Excellent
8.8
Pros: Very clean and great location. Easy to walk to the Gatlinburg strip.
Poor
1.0
Pros: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.
_S-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8.5 Excellent
Based on 1,454 reviews
Service
9.3
Pool
8.6
Location
8.5
Cleanliness
8.4
Room
8.2
Comfort
7.5
Breakfast
3.9
WiFi
3.1
Food
2.4
Service
9.2
Pool
8.8
Location
8.0
Cleanliness
7.8
Room
7.8
Comfort
7.2
Breakfast
4.4
Food
2.3
WiFi
2.2
Service
9.3
Cleanliness
8.9
Location
8.6
Room
7.9
Comfort
7.3
Breakfast
3.1
Food
2.3
WiFi
1.8
7.9 Good
Pros: Friendly, staff, very comfortable bed, clean room.
Cons: not much selection for breakfast, no meat at all, no fresh fruit. Popcorn machine in lobby, but no one ever made popcorn :(
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
9.2 Excellent
Pros:
Cons: The parking was horrible. If you got back late good luck finding a spot. They need to monitor the amount of vehicles people will be bringing on reservation to make sure there’s enough parking for everyone. The breakfast was good they just didn’t have any meat.
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
10.0 Excellent
Pros: Everything was absolutely amazing with the exception of the lighting. The room was pretty dark. But the front desk staff were super friendly and helpful and the housekeeping was phenomenal.
Cons: The lighting
8.5 Excellent
Pros: Big rooms good service
Cons: The wifi sucks weak sinal. Needs better breakfast
8.3 Excellent
Pros: It was clean ..
Cons: I paid more then it was worth, I got this room because it advertises fireplace in room .. it was a Romantic getaway for my wife and I .. I asked about the fireplace, they said it was seasonal .. I don’t feel the room was worth as much as I was charged ... I wanted the Romantic part and I felt let down .
7.5 Good
Pros: Location was wonderful; we didn't have to use the car at all. Room was quite large and clean.
Cons: Continental breakfast was not good. Both mornings tables were all dirty and nothing was restocked. The staff person hid in kitchen and did nothing. The food was fine, but staff was awful.
8.8 Excellent
Pros: The location was very convenient. The room was very spacious. The bed was comfortable. We liked having fridge and microwave.
Cons: Breakfast had poor selection. AC in the bedroom was very noisy and there was stale and unpleasant smell coming from it.
9.0 Excellent
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Cons:
8.8 Excellent
Pros: Very clean and great location. Easy to walk to the Gatlinburg strip.
Cons: Not enough parking spots and tight with larger vehicles. Continental breakfast was less than desirable. Not a lot there.
1.0 Poor
Pros: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.
Cons: This was a HUGE disappointment. First impressions ... outdated, room had a strange odor, carpet was not clean and overall did not have a fresh clean feeling. We noticed black mold on the ceiling in the corner of the bathroom and above the Jacuzzi tub.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Overall 8.2 Excellent
Based on 3,192 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: Balcony over the river, large fridge, friendly staff, sufficient parking
Excellent
9.0
Pros: Staff
Good
6.7
Pros: I love how close it was to downtown. The staff was extremely nice and welcoming.
Okay
4.0
Excellent
9.2
Pros: The view from our private balcony.
Excellent
9.0
Pros: The view of the river from the balcony was really nice. hotel employee who checked us in, was super friendly!!
Good
7.9
Pros: Bed was comfortable.
Good
7.9
Pros: The balconies are a nice touch. The beds and pillows were comfortable.
Excellent
8.0
Pros: It was a good location
Excellent
10.0
Excellent
8.0
Pros: Breakfast was a really nice feature of the hotel. Great views right on the river.
Mediocre
3.0
Pros: Good location and inexpensive
Details
Reviews
Overall 8.2 Excellent
Based on 3,192 reviews
Service
8.1
Breakfast
7.7
Location
7.6
Room
7.2
Amenities
3.8
WiFi
3.4
Breakfast
7.7
Room
7.7
Service
7.5
Location
6.8
Value
6.6
Amenities
3.4
Vibe
2.7
Location
8.0
Breakfast
7.6
Service
7.6
Room
6.0
Comfort
4.1
Cleanliness
3.9
Vibe
2.4
9.6 Excellent
Pros: Balcony over the river, large fridge, friendly staff, sufficient parking
Cons: A left an item of clothing hanging on the door under a towel and housekeeping picked it up with the towels and I have yet to get that item back. Word was not passed from one shift to the next, like I was told would happen, lto be on the look out for it and I haven’t been contacted as to whether it has been found. We checked back as we headed out of town and it still hadn’t been located. Location is a little hard to get into and out of, but luckily its on the end of town not down in the worst traffic
9.0 Excellent
Pros: Staff
Cons: Nothing
6.7 Good
Pros: I love how close it was to downtown. The staff was extremely nice and welcoming.
Cons: The room was extra small for being a suite. The fire place worked 1 day of our entire trip. The sauna took forever to get hot enough to use. The water pressure was terrible . Overall the hotel is way outdated for the price we paid. Very unhappy with my experience there. Had I known the suite was so terribly small I would’ve never upgraded . Won’t stay there again . Plus there isn’t a safe to palace valuables.
4.0 Okay
Pros:
Cons: this hotel is way over-priced. interior is old and shabby. This hotel should be listed for --- per night.
9.2 Excellent
Pros: The view from our private balcony.
Cons:
9.0 Excellent
Pros: The view of the river from the balcony was really nice. hotel employee who checked us in, was super friendly!!
Cons: The bathrooms seemed a bit old-ish, but not terrible.
7.9 Good
Pros: Bed was comfortable.
Cons: Too close to road.
7.9 Good
Pros: The balconies are a nice touch. The beds and pillows were comfortable.
Cons: Could use a night light in the bathroom.
8.0 Excellent
Pros: It was a good location
Cons: Our light in the room wouldn’t work, only the lamp so we had very little light
10.0 Excellent
Pros:
Cons: Stay here. The center of town has a lot of dinghy hotels for the same price. Alcon views with lovely upright Adirondack chairs.
8.0 Excellent
Pros: Breakfast was a really nice feature of the hotel. Great views right on the river.
Cons: Balconies could use some privacy feature. You feel like you’re on top of your neighbor. The room had several dead bugs on walls towards the ceilings.
3.0 Mediocre
Pros: Good location and inexpensive
Cons: Lots of dust in the room and not so clean floor. Found lots of spider webs outside balcony.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.2 Excellent
Based on 1,216 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Okay
5.0
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Excellent
10.0
Pros: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.
Excellent
8.3
Pros: only had coffee from the "breakfast" room large clean room---wish the weather would have been cooler so we could have used the fire place
Excellent
10.0
Pros: Location
Good
7.5
Pros: Large rooms with fireplace
Excellent
10.0
Pros: Good value for the money although prices have gone up since the last time two years ago. But it is still a good price for the busiest time of year. Maybe have a discount for repeat customers. I will be back.
Excellent
9.0
Pros: Included breakfast, location, pool.
Okay
5.0
Pros: Hotel is maybe 1 mile from restaurant, mall, and entertainment.
Mediocre
2.0
Pros: Close to trolly.
Excellent
10.0
Pros: The location cause you can walk the parkway without getting into the traffic & finding a parking spot. The staff is always helpful with answering questions.
Good
6.3
Pros: It was downtown Gatlinburg and relatively close to locations we needed. They had availability when other hotels were booked.
Details
Reviews
Overall 8.2 Excellent
Based on 1,216 reviews
Pool
9.0
Location
8.2
Service
8.0
Room
7.9
Comfort
7.4
Breakfast
6.8
Pool
9.4
Location
8.3
Service
8.1
Room
7.3
Comfort
6.9
Breakfast
6.4
Vibe
2.8
Pool
8.7
Location
8.7
Service
8.2
Room
7.9
Comfort
7.4
Breakfast
6.7
8.0 Excellent
Pros: Close to the strip and easily walked every day. Took the hassle of parking and driving away as a stressor.
Cons: The last night of 3 the neighbors could be heard thru the adjoining door.
5.0 Okay
Pros: The location was an easy walk into Gatlinburg without parking issues or the noise of being in downtown.
Cons: Our room was provided with fresh towels and the trash emptied everyday, but not once was our bed made. Not sure if that is the norm, but was really weird. We did see the maid once on a floor and she was fighting with someone and had her child with her so?
10.0 Excellent
Pros: The stay was very nice. Beautiful big room with a fireplace. The staff was friendly and helpful. Will definitely stay again when in Gatlinburg.
Cons:
8.3 Excellent
Pros: only had coffee from the "breakfast" room large clean room---wish the weather would have been cooler so we could have used the fire place
Cons: when we arrived late afternoon, all the cleaning staff were gathered around the check in area---I guess waiting to get off or waiting for a ride---but it is not a large area and it was hard to get the cart past them to get to the elevators
10.0 Excellent
Pros: Location
Cons: No
7.5 Good
Pros: Large rooms with fireplace
Cons: No overhang to load and unload car in the rain Hotel needs upgrades
10.0 Excellent
Pros: Good value for the money although prices have gone up since the last time two years ago. But it is still a good price for the busiest time of year. Maybe have a discount for repeat customers. I will be back.
Cons: Nothing
9.0 Excellent
Pros: Included breakfast, location, pool.
Cons: Floors in room needed to be washed.
5.0 Okay
Pros: Hotel is maybe 1 mile from restaurant, mall, and entertainment.
Cons: The hotel bathroom had cobwebs along the walls and in every corner. My husband killed a spider when we entered the room. The ceiling has cracks and breaks.
2.0 Mediocre
Pros: Close to trolly.
Cons: Dirty room, dingy, and outdated. Location not the best. Still quite a walk to downtown attractions. Parking was a challenge. We were told that we couldn't bring a motorcycle trailer but there was trailers parked there when we arrived.
10.0 Excellent
Pros: The location cause you can walk the parkway without getting into the traffic & finding a parking spot. The staff is always helpful with answering questions.
Cons: The fact the sign says “small vehicles” in the back parking lot & no one seems to mind the big trucks/vans which take up the spaces. My oldest son had a hurt knee this trip & it was hard for him to walk up the steps from the bigger lot located on the north side of property. We could never catch a spot due to the bigger vehicles. I even mentioned it this time to the desk. The lady said she can’t do anything so I said “why have a sign then if your not going to enforce it?” I know it’s not her problem guest refuse to follow rules but it was an inconvenience this trip.
6.3 Good
Pros: It was downtown Gatlinburg and relatively close to locations we needed. They had availability when other hotels were booked.
Cons: I booked online as a pet friendly hotel. After booking I was told only certain rooms were pet friendly. I called the hotel and they said my room was not pet friendly but they would accommodate me. When we got there they suddenly had pet friendly rooms available. I asked to change to one of those because I did not wish to be in a room where we were not welcome. Then the hotel info states that if you leave a dog in the room unattended it will be removed by the aspca. Really? How do you get breakfast if you can't leave the dog and can't take the dog to the breakfast room. I would give a big thumbs down for pet friendly. It is PET TOLERANT at best and BE SURE to get the right room..
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Dream better at the Sleep Inn and Suites in Gatlinburg, TN near Gatlinburg Convention Center and Great Smoky Mountains National Park. Nearby destinations include Ober Gatlinburg Ski Area and Amusement Park, Dollywood Theme Park, Titanic Museum, Rocky Top Sports World and Gatlinburg Space Needle. Enjoy amenities include free breakfast, free WiFi, guest laundry facilities, a 100-guest meeting room, access to copy and fax services and an indoor heated pool with lazy river and hot tub. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.2 Excellent
Based on 1,210 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Good
Excellent
10.0
Pros: The staff was friendly and courteous.
Excellent
10.0
Pros: The location was great. Close to downtown Gatlinburg but far enough away to avoid the noise Really enjoyed the breakfast
Excellent
8.8
Pros: Night staff (Daniel) was extremely jovial and welcoming and friendly. He was helpful in finding places to eat that were NOT your typical touristy places (though of course he knew the touristy stuff also). Room was comfortable. Breakfast was fine - typical continental with hot options.
Good
7.9
Pros: Bed was comfy. Housekeepers came back after we left even after we already got towels from them
Excellent
8.0
Pros: Had breakfast and pools, nice room and balcony
Good
7.0
Pros: Location was good help was very nice
Excellent
9.0
Pros: Very clean and comfortable rooms
Excellent
8.0
Pros: I am always skeptical when staying in gatlinburg.. often it is hit or miss when choosing a decent place.There were little options left on the weekend prior to school starting.. I was pleasantly surprised and happy with this hotel. Just wish it was closer
Good
6.0
Pros: The location. Close to the strip and different attractions
Excellent
8.0
Pros: Location
Okay
5.0
Pros: Room was large. Had a hot tub.
Details
Reviews
Overall 8.2 Excellent
Based on 1,210 reviews
Bar
10.0
Service
9.0
Pool
7.9
Location
7.5
Breakfast
7.3
Room
6.9
Wellness
6.7
Comfort
6.2
Cleanliness
5.8
WiFi
4.8
Vibe
3.9
Amenities
3.3
Service
9.2
Pool
8.2
Location
7.9
Room
7.7
Breakfast
7.4
Comfort
6.6
Cleanliness
6.0
Amenities
3.1
Vibe
3.0
Service
9.4
Breakfast
7.8
Location
7.5
Room
6.9
Wellness
6.8
Comfort
6.7
Cleanliness
6.2
Amenities
3.1
7.5 Good
Pros: Good
Cons: The bed and pillows were wore out
10.0 Excellent
Pros: The staff was friendly and courteous.
Cons:
10.0 Excellent
Pros: The location was great. Close to downtown Gatlinburg but far enough away to avoid the noise Really enjoyed the breakfast
Cons: No
8.8 Excellent
Pros: Night staff (Daniel) was extremely jovial and welcoming and friendly. He was helpful in finding places to eat that were NOT your typical touristy places (though of course he knew the touristy stuff also). Room was comfortable. Breakfast was fine - typical continental with hot options.
Cons: Not much I didn’t like. It’s a simple, no frills hotel. Only problem in the room was that I appeared someone had fallen in the shower and grabbed the curtain rod which tore from the wall leaving huge cracks. It had been placed back and secured of course but the huge cracks in the tile will end up with mold growing into the wall. Didn’t affect my stay however.
7.9 Good
Pros: Bed was comfy. Housekeepers came back after we left even after we already got towels from them
Cons: There were no dressers. That's pretty much what makes a hotel room. Living out of a suitcase is not my idea of a vacation
8.0 Excellent
Pros: Had breakfast and pools, nice room and balcony
Cons: No outdoor pool, no fan in bathroom
7.0 Good
Pros: Location was good help was very nice
Cons: pool closes at 10 p.m. would have been better if they were open all night for the adults that dont have children with them.
9.0 Excellent
Pros: Very clean and comfortable rooms
Cons: No
8.0 Excellent
Pros: I am always skeptical when staying in gatlinburg.. often it is hit or miss when choosing a decent place.There were little options left on the weekend prior to school starting.. I was pleasantly surprised and happy with this hotel. Just wish it was closer
Cons: It's not on the strip but is very close to the Anakeesta end.
6.0 Good
Pros: The location. Close to the strip and different attractions
Cons: Only one bed in the room instead of two. I had my kids and we all had to fit in a standard bed.
8.0 Excellent
Pros: Location
Cons: Maid service only offered every three days
5.0 Okay
Pros: Room was large. Had a hot tub.
Cons: Sheets and blankets were visibly dirty.
Dream better at the Sleep Inn and Suites in Gatlinburg, TN near Gatlinburg Convention Center and Great Smoky Mountains National Park. Nearby destinations include Ober Gatlinburg Ski Area and Amusement Park, Dollywood Theme Park, Titanic Museum, Rocky Top Sports World and Gatlinburg Space Needle. Enjoy amenities include free breakfast, free WiFi, guest laundry facilities, a 100-guest meeting room, access to copy and fax services and an indoor heated pool with lazy river and hot tub. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7.9 Good
Based on 3,975 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The location was beautiful. It was very peaceful and quiet.
Excellent
10.0
Okay
5.0
Pros: Nothing
Okay
5.0
Pros: Staff was nice and room was clean.
Excellent
8.8
Pros: Proximity
Okay
5.0
Pros: in a good location
Okay
5.0
Pros: The check out process.
Good
6.0
Pros: We love to stay within walking distance of downtown Gatlinburg so this was great for that.
Excellent
10.0
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Excellent
8.8
Pros: The staff were all fantastic. There were a few very minor problems but they were taken care of immediately. No complaints.
Excellent
9.2
Pros: The location
Excellent
9.0
Pros: Location was awesome. View from balcony was great as well.
Details
Reviews
Overall 7.9 Good
Based on 3,975 reviews
Service
8.6
Location
8.5
Room
6.3
Amenities
3.9
Breakfast
3.0
Vibe
3.0
WiFi
2.4
Service
8.5
Location
8.3
Room
6.0
Cleanliness
5.7
Amenities
3.9
Breakfast
3.0
Vibe
2.2
WiFi
1.5
Service
9.0
Location
8.5
Room
6.4
Amenities
3.6
Breakfast
3.4
Vibe
3.1
WiFi
0.9
Service
8.7
Location
8.7
Room
5.3
10.0 Excellent
Pros: The location was beautiful. It was very peaceful and quiet.
Cons:
10.0 Excellent
Pros:
Cons: No
5.0 Okay
Pros: Nothing
Cons:
5.0 Okay
Pros: Staff was nice and room was clean.
Cons: I was supposed to get a room with king bed. Instead I got two full bed. One bed had a large depression in the mattress. The door looked unsafe and a crack in the closure part. Last night our room was really loud from dog barking & adults arguing. This is the 3rd time staying at this motel but it was the last time we will stay there.
8.8 Excellent
Pros: Proximity
Cons: Needs updated
5.0 Okay
Pros: in a good location
Cons: The room we had booked turned out to be in a building that doesn't have an elevator. I was with my 85 year old mother so steps were out of the question.They were able to find us a room that I could drive to and let her out while I then went to hunt a parking spot. Bookers considering this property need to check to see if the room is elevator or handicap accessible. There is a wheelchair ramp for the lower floors of the building we stayed in, but it is a rather long up and back that would require quite a climb.
5.0 Okay
Pros: The check out process.
Cons: On our second day, we returned to the room and had no towels or soap. 5 waters were also missing from the refrigerator. Reported all to hotel. They provided towels and soap, but offered no compensation or replacement of the missing waters.
6.0 Good
Pros: We love to stay within walking distance of downtown Gatlinburg so this was great for that.
Cons: Walls did not keep noises out. Crying babies, voices and yapping dogs were an issue.
10.0 Excellent
Pros: The location and staff were excellent The room and river view were great, room was clean and very comfortable. Would definitely stay there again
Cons:
8.8 Excellent
Pros: The staff were all fantastic. There were a few very minor problems but they were taken care of immediately. No complaints.
Cons:
9.2 Excellent
Pros: The location
Cons: Could use a slight update
9.0 Excellent
Pros: Location was awesome. View from balcony was great as well.
Cons: Room service needs to identify tthemselves before entering..they knocked 1 time, then attempted to enter after not answering quick enough for them..if it had not been for security chain on door. They would have walked in with myself getting out of shower
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Brookside Resort is a peaceful Gatlinburg Hotel Resort, nestled in the foothills of the Great Smoky Mountains. We like to call ourselves “City Close – Country Quiet”. The Gatlinburg Trolley stops at front lobby for your convenience. Parking is never an issue at Brookside and our 10-acre property features the 3-story LeConte, 4-story Clingman and two 2-story buildings section we call Creekside. We have ample free parking even for bus groups.
Overall 7.9 Good
Based on 2,244 reviews
All reviews
- All reviews
- Families
- Couples
Poor
1.0
Pros: Dirty. Smelly. Very arrogant clerk. She said you pay for cheap you get cheap. I did not stay there and my sister did not stay there.
Good
6.3
Pros: It wasn’t too far from the strip, but just far enough we didn’t have the hustle and bustle of everyone on vacation.
Excellent
10.0
Pros: Amazing view, great location, clean room also friendly staff.
Okay
5.4
Pros: Location was fine. Parking was fine. Creek was fine. Refrigerator worked.
Okay
5.0
Pros: . Bathrooms were recently redone and lovely. Location was great.
Good
7.0
Pros: didn't eat their breakfast. went across the street
Excellent
10.0
Pros: Older rooms, well kept.
Okay
5.4
Pros: Really???
Excellent
9.2
Pros: Great big room. Lovely and Clean. Toiletries were a nice addition in the bathroom and plenty of towels. Great bed. Balcony a nice additional space.
Excellent
8.0
Pros: The roomy rooms, comfortable bed
Excellent
8.8
Good
6.3
Pros: It's in a nice location with the creek running behind the property and close to everything in gatlenburg
Details
Reviews
Overall 7.9 Good
Based on 2,244 reviews
Location
8.8
Service
7.9
Pool
7.7
Room
6.5
Breakfast
6.0
Food
3.6
WiFi
2.9
Location
9.0
Pool
8.5
Service
7.9
Breakfast
7.2
Room
5.8
Amenities
4.4
Cleanliness
3.3
WiFi
1.2
Pool
8.2
Service
8.2
Location
8.2
Breakfast
6.6
Room
6.1
Amenities
4.2
Cleanliness
4.1
WiFi
3.0
Vibe
2.7
1.0 Poor
Pros: Dirty. Smelly. Very arrogant clerk. She said you pay for cheap you get cheap. I did not stay there and my sister did not stay there.
Cons: Very old. Did not smell good. Pics on internet were not as it was.
6.3 Good
Pros: It wasn’t too far from the strip, but just far enough we didn’t have the hustle and bustle of everyone on vacation.
Cons: When house keeping came, if we were still in our room, ( even if we told them that we were on our way out) they would not come back around to clean up, replace towels, take out trash and so forth. When we first got there, the old front desk last was a little bit rude.
10.0 Excellent
Pros: Amazing view, great location, clean room also friendly staff.
Cons:
5.4 Okay
Pros: Location was fine. Parking was fine. Creek was fine. Refrigerator worked.
Cons: Terrible WiFi. Front door was broken and then fixed. We were gone almost all day and the room didn’t get cleaned. Fitness center was sad with broken equipment. Breakfast was just okay. We had a Deluxe room. Hate to see a average room.
5.0 Okay
Pros: . Bathrooms were recently redone and lovely. Location was great.
Cons: The employees were very nice and kind. The property was run down and dated. I was not comfortable sleeping under the sheets nor walking on the carpet. Wallpaper was peeling off the walls
7.0 Good
Pros: didn't eat their breakfast. went across the street
Cons: it was okay
10.0 Excellent
Pros: Older rooms, well kept.
Cons: No
5.4 Okay
Pros: Really???
Cons: My request to checkin between 3:00 and 4:00 was approved, but when I arrived at the motel at 3:00 to check in I was told by the staff that I could not. The lady was rude and told me that was a booking.com thing, and I could not checkin until after 4:00. I tried to show her my emailed that said it had been approved, but she was too busy being rude and would not let me checkin. If it had not been a non refundable room I would have cancelled my reservation right then. If it was an error of booking.com that sent me the email, then booking.com needs to stop telling people they can checkin at a certain time if the motel is not going actually allow it. For the record, it was just an hour early, and hard for me to imagine that there was not 1 single room ready. Also for the record, I will never stay there again due to the womans bad attitude and I will not book through booking.com again either.
9.2 Excellent
Pros: Great big room. Lovely and Clean. Toiletries were a nice addition in the bathroom and plenty of towels. Great bed. Balcony a nice additional space.
Cons:
8.0 Excellent
Pros: The roomy rooms, comfortable bed
Cons: TV too small being in such a large room
8.8 Excellent
Pros:
Cons: Room smelled like cigarette smoke even though it was clean.
6.3 Good
Pros: It's in a nice location with the creek running behind the property and close to everything in gatlenburg
Cons: Our room needed updating and the outside parking lot and surrounding grounds needed work
Brookside Resort is a peaceful Gatlinburg Hotel Resort, nestled in the foothills of the Great Smoky Mountains. We like to call ourselves “City Close – Country Quiet”. The Gatlinburg Trolley stops at front lobby for your convenience. Parking is never an issue at Brookside and our 10-acre property features the 3-story LeConte, 4-story Clingman and two 2-story buildings section we call Creekside. We have ample free parking even for bus groups.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
Overall 7.7 Good
Based on 1,627 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The location right on the river. And the staff was very helpful.
Good
7.0
Pros: siting on the balcony looking and listing to the creek below .
Good
7.0
Pros: the breakfast.
Excellent
10.0
Pros: The hotel was located in a perfect stop for walking. And it had a beautiful view of the river! Will stay here again.
Okay
5.0
Pros: Great location - but with heavy traffic not easy to get in and out of onto the main spine of Gatlinburg.
Good
7.0
Pros: Not too far from the main strip.
Mediocre
2.0
Pros: location
Excellent
9.0
Pros: Nice view
Good
7.5
Pros: That you didn't have to pay for parking
Okay
4.2
Pros: Did not eat the breakfast as area is small and was full
Okay
5.4
Pros: Enjoyed being by the stream, but was difficult to hear due to the traffic noise. It was easy to walk to downtown without having to drive.
Okay
5.0
Pros: Bed was comfortable and clean. Bathroom was clean.
Details
Reviews
Overall 7.7 Good
Based on 1,627 reviews
Service
8.6
Location
8.6
Breakfast
7.1
Room
6.0
Cleanliness
4.2
Amenities
2.6
WiFi
2.5
Location
8.4
Service
8.3
Breakfast
6.6
Room
5.3
Cleanliness
3.9
Amenities
2.7
Service
8.7
Location
8.1
Breakfast
7.2
Room
6.3
Cleanliness
4.3
Amenities
2.5
10.0 Excellent
Pros: The location right on the river. And the staff was very helpful.
Cons:
7.0 Good
Pros: siting on the balcony looking and listing to the creek below .
Cons:
7.0 Good
Pros: the breakfast.
Cons:
10.0 Excellent
Pros: The hotel was located in a perfect stop for walking. And it had a beautiful view of the river! Will stay here again.
Cons: No
5.0 Okay
Pros: Great location - but with heavy traffic not easy to get in and out of onto the main spine of Gatlinburg.
Cons: No early check-in. These folks aren't very accommodating.
7.0 Good
Pros: Not too far from the main strip.
Cons: Needs updating. Housekeeping did not leave enough towels or toilet paper when they came in each day.
2.0 Mediocre
Pros: location
Cons: undergoing renovations. room had holes in wall, door frames were in great need of paint. floor-no carpet. Breakfast room-very small.
9.0 Excellent
Pros: Nice view
Cons: Na
7.5 Good
Pros: That you didn't have to pay for parking
Cons:
4.2 Okay
Pros: Did not eat the breakfast as area is small and was full
Cons: Room was outdated. Faucet in bathroom sink looked like it had not been cleaned in years. There was a rust streak running down corner of wall in bathroom. Furniture was very outdated. Room was musky smelling-
5.4 Okay
Pros: Enjoyed being by the stream, but was difficult to hear due to the traffic noise. It was easy to walk to downtown without having to drive.
Cons: How run down the place is. Even with the air conditioning on our clothes were always damp. Not much room in the hotel room. Pretty noisy from building and road noise.
5.0 Okay
Pros: Bed was comfortable and clean. Bathroom was clean.
Cons: Like so many older hotels it needed renovating considerably. All the hallways, elevator, walls etc. were dirty. It looked just like it did years ago before it became days Inn.
All rooms have private balconies overlooking river Downtown location w/trolley stop, One outdoor pool and 1 hot tub 27 cable TV and VCR in all rooms All rooms with micro/fridges, coffee makers, hair dryers Complimentary continental breakfast Dollywood discount tickets Walking distance to aquarium and several local restaurants Complimentary paper - local calls - parking Pets not accepted at property- Sorry for the inconvenience
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,593 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.0
Pros: Enough pillows, bed was comfy, walking distance from downtown Galtinburg.
Excellent
9.6
Pros: People were great.
Mediocre
2.5
Poor
1.0
Okay
4.0
Pros: Friendly staff
Excellent
8.0
Pros: Pool was unique!! The 9 end was great!!
Excellent
8.0
Pros: Lobby and pool area
Good
7.0
Pros: The staff was excellent and the rooms was very clean.
Excellent
10.0
Pros: Location
Excellent
9.6
Pros: Would have preferred restaurant be open. loved pool
Poor
1.0
Pros: Location was great...parking was not
Excellent
9.6
Pros: The location was excellent and compared to the prices of the other places in the area..this was definitely the best choice... Staff was very friendly and my room was comfortable..I would come back next time I came to Gatlinburg.
Details
Reviews
Overall 7.6 Good
Based on 1,593 reviews
Location
8.4
Service
8.3
Pool
7.0
WiFi
6.6
Room
5.6
Cleanliness
5.1
Breakfast
4.4
Comfort
3.9
Vibe
3.9
Food
3.7
Wellness
3.5
Amenities
3.2
Bar
0.0
Service
8.5
Location
8.2
Pool
7.4
Cleanliness
5.6
Room
5.4
Breakfast
3.9
Wellness
3.7
Comfort
3.6
Vibe
3.6
Food
3.3
Amenities
3.2
Service
8.6
Location
8.3
Pool
7.2
Value
6.1
Room
5.8
Cleanliness
5.5
Comfort
4.5
Breakfast
4.4
Food
3.6
Vibe
3.0
Amenities
2.8
7.0 Good
Pros: Enough pillows, bed was comfy, walking distance from downtown Galtinburg.
Cons: The waterfall to the pool was hardly on. Didn't get to enjoy it and it was selling point online.
9.6 Excellent
Pros: People were great.
Cons: Humidity in the pool area was off the charts.
2.5 Mediocre
Pros:
Cons: The room seemed very moist, as in a musty odor and dirty. A guest was walking a dog and let it poop in the indoor pool area (which was carpeted ?) seemed very unsanitary. Also the room had a large crack at bottom and side of exterior door so you could here all the sound from outside, Overall it wasn’t a good experience and I wouldn’t recommend.
1.0 Poor
Pros:
Cons: Hotel is not worth the price. Our room was in back by the dumpster and the staff continually smoked outside our room after we complained three different times. The maids were talking across the rooms so loudly we couldnt sleep.Rude clerks..worse stay ever
4.0 Okay
Pros: Friendly staff
Cons: Restaurant was closed for remodel Room was inundated with light from the parking lot-NO SLEEP-the curtains did not cover above the door window Door opened into toilet and shower area leaving LITTLE room for moving when closing the door
8.0 Excellent
Pros: Pool was unique!! The 9 end was great!!
Cons:
8.0 Excellent
Pros: Lobby and pool area
Cons:
7.0 Good
Pros: The staff was excellent and the rooms was very clean.
Cons: Slow rough elevators . Very hard to find a parking spot.
10.0 Excellent
Pros: Location
Cons: No
9.6 Excellent
Pros: Would have preferred restaurant be open. loved pool
Cons: Pool could be a little warmer
1.0 Poor
Pros: Location was great...parking was not
Cons: One of the worst experiences ever!Room like a Motel6 -only 1 working elevator. Hallway by room was a sauna...opened onto an atrium over indoor pool was hot and muggy. Ice maker broken. Parking sucked. Restaurant being renovated so no food service on site.
9.6 Excellent
Pros: The location was excellent and compared to the prices of the other places in the area..this was definitely the best choice... Staff was very friendly and my room was comfortable..I would come back next time I came to Gatlinburg.
Cons: I think the hot tub needed jets that work.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,611 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Okay
5.0
Pros: Nice friendly staff
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Excellent
9.0
Pros: The property was clean and in a great location
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Good
6.7
Pros: location
Okay
5.0
Pros: The location
Good
6.7
Pros: close to the convention center
Excellent
10.0
Good
7.9
Pros: We have always enjoyed the location - there is no better. It is quiet & you feel safe. The employees are such a plus.
Okay
5.0
Details
Reviews
Overall 7.4 Good
Based on 1,611 reviews
Location
9.3
Value
9.1
Service
7.6
Room
4.8
Cleanliness
4.0
Comfort
3.7
Amenities
2.4
Food
2.1
Breakfast
1.9
Location
9.4
Value
9.2
Service
7.6
Room
4.9
Comfort
4.3
Cleanliness
3.5
Amenities
2.7
Food
2.0
Breakfast
1.7
Location
9.4
Value
9.2
Service
7.6
Room
5.1
Cleanliness
4.1
Comfort
4.0
Amenities
2.7
Vibe
2.4
Breakfast
1.9
Value
9.2
Location
8.8
Room
4.1
Comfort
3.6
Cleanliness
3.6
Breakfast
2.1
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
5.0 Okay
Pros: Nice friendly staff
Cons: Rooms are small and outdated
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
9.0 Excellent
Pros: The property was clean and in a great location
Cons: Parking
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
6.7 Good
Pros: location
Cons: IT WAS SUPPOSED TO BE A NON SMOKING ROOM.. WE ENDED UP WITH A SMOKING ROOM... HORRIBLE
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
6.7 Good
Pros: close to the convention center
Cons: Had to walk a long way to room. The room was so small it was hard to move around in it.
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
7.9 Good
Pros: We have always enjoyed the location - there is no better. It is quiet & you feel safe. The employees are such a plus.
Cons: This time we had an issue at check in. I made reservations for what I had been told was a 2 bedroom, 2 queen beds suite. But it turned out to be 1 large room with 2 queen beds. Since friends had come with us, this was a problem. And due to time of year, everything was booked up. Luckily, the desk clerk located a room at another motel across the street. Unfortunately this was an additional unexpected $350. for the 3 nights we stayed.
5.0 Okay
Pros:
Cons: Room was tiny. Breakfast was not good. Requested handicap and didn’t get it. Had to leave after the first night to find something better suited to our needs.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.3 Good
Based on 1,814 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Poor
1.0
Pros: Close to Main Street
Excellent
9.0
Pros: Location! Location! Location! The room was very clean and updated.
Good
7.9
Pros: Only negative was the breakfast ran out of everything on Monday morning
Mediocre
3.0
Pros: The room was within walking distance from everything we wanted to do.
Good
7.5
Pros: The sheets were great. Which is important. But the facility is in need of upgrading and general maintenance
Mediocre
2.9
Pros: Beds were nice.
Okay
4.2
Pros: Fire alarm went off - hotel said pull the battery out !!!
Okay
5.8
Pros: Location size of closet
Excellent
8.8
Pros: The beds were comfortable. The staff was very friendly. We liked the breakfast and the vending machine options! The view from our balcony was amazing. The location was perfect ,we walked everywhere we went !
Poor
1.0
Pros: Nothing, the hotel was really outdated and the room was in really bad shape.
Good
6.0
Pros: Nice updated rooms with a great location.
Excellent
8.0
Pros: The hotel was the perfect location, room was clean and spacious
Details
Reviews
Overall 7.3 Good
Based on 1,814 reviews
Location
8.2
Service
7.1
Breakfast
5.9
Room
5.7
Cleanliness
3.7
Amenities
2.4
WiFi
0.6
Bar
0.0
Location
8.2
Service
6.8
Value
6.5
Breakfast
6.0
Room
4.5
Pool
3.2
Cleanliness
2.4
Amenities
2.2
Location
8.1
Comfort
7.2
Service
7.0
Room
6.2
Breakfast
5.3
Cleanliness
4.0
Vibe
2.9
Amenities
2.1
Room
5.0
1.0 Poor
Pros: Close to Main Street
Cons: The locks on the doors going into to the complex for your room was held open by a rock because the locks didn’t work. The exterior was dirty. The staff was not friendly. Not clean! Would not recommend a stay here. Several other guest agreed with me.
9.0 Excellent
Pros: Location! Location! Location! The room was very clean and updated.
Cons: Staff must have been newer they didn't know much general information aboutthe area.
7.9 Good
Pros: Only negative was the breakfast ran out of everything on Monday morning
Cons:
3.0 Mediocre
Pros: The room was within walking distance from everything we wanted to do.
Cons: Our first room smelled like mildew and the bathroom was very old and unapealing. Our cable box did not work. We let the front desk know and they switched our room. This room was in a different building with a different entrance which we had a hard time identifying. Finally we found the correct building while lugging around our bags and 2 young children. Our door keys did not work for the outer door and there was a line of people waiting to get inside. Finally an inside guest came to let us in. One of our keys also did not open our room door. We let the front desk know and they admitted that yes that is sometimes a problem. If they know that it is a problem then why hasn't it been fixed. The building door was propped open for the rest of our visit. Our second room also smelled like vomit and the carpet was wet. I'm not a hotel owner but I know that it has to be making money with all the rooms that were booked. It is time to put some of that money back into the property! The rate was way too high for the quality of the rooms. We did pay to be downtown but thought we payed enough for an updated room in better repair.
7.5 Good
Pros: The sheets were great. Which is important. But the facility is in need of upgrading and general maintenance
Cons: Run down, needs maintenance and house helping needs to stock necessities
2.9 Mediocre
Pros: Beds were nice.
Cons: The room was smelly, the floor was filthy, the a/c unit had a bad smell and we seen many cockroaches.
4.2 Okay
Pros: Fire alarm went off - hotel said pull the battery out !!!
Cons: Bottom floor, no view, front desk was rude. Fire alarm went off and was told to pull the battery out. Sign here and go away. Never again. Charged account for all 3 days at check in.
5.8 Okay
Pros: Location size of closet
Cons: Old, moldy smell, room had kitchenette with nothing in the kitchen. Plus in bathroom didn’t work, unable to use hair dryer
8.8 Excellent
Pros: The beds were comfortable. The staff was very friendly. We liked the breakfast and the vending machine options! The view from our balcony was amazing. The location was perfect ,we walked everywhere we went !
Cons: We were upset the pool was closed for the season. I wish it would have been on the information when we booked it just listed the pool but not that it be closed and that's one thing we really looked forward to, it was disappointing. The front door from our building was broke on and off during our stay, at one point it was fixed and locked us out and didnt accept any of our key cards.
1.0 Poor
Pros: Nothing, the hotel was really outdated and the room was in really bad shape.
Cons: Most everything
6.0 Good
Pros: Nice updated rooms with a great location.
Cons: Outside was old and run down. Pool was under repair but no mention of that on their website.
8.0 Excellent
Pros: The hotel was the perfect location, room was clean and spacious
Cons: Our bed didnt get made the entire stay (3 nights) they did take out the trash and bring towels.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 6.3 Good
Based on 270 reviews
Excellent
8.0
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Excellent
8.0
Pros: Location and staff
Mediocre
3.7
Okay
4.0
Pros: We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Poor
1.0
Pros: The only thing decent about this place is the location.
Okay
5.7
Pros: Location
Good
6.0
Pros: the front desk was helpful and nice. pet friendly was on the sheet, but when i checked in it said no pets. they let me stay but of course had to pay 20 a day for pet. the hotel is being remodeled , so pictures are out of date. work in progress.
Poor
1.0
Pros: Nothing.
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Good
6.0
Pros: Good view from our room, not a bad place for the price, I would stay here agin in the future.
Okay
5.0
Pros: The view
Excellent
9.7
Pros: The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely stay here again and recommend it to others. This goes to show that you can’t always let reviews scare you away.
Details
Reviews
Overall 6.3 Good
Based on 270 reviews
8.0 Excellent
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Cons: I didn't like that the housekeeping didn't clean up our trash that we placed in one spot on the dresser to ensure if was taken. We weren't provided a trash can until after the first night, but overall my staff was wonderful. No loud guests, no bugs.
8.0 Excellent
Pros: Location and staff
Cons: Bathroom size and overall space
3.7 Mediocre
Pros:
Cons: Room had damp smell
4.0 Okay
Pros: We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Cons: Tv didn’t work. Baseboard coming off. No tub stopper. Sketchy lamp shade. AC cover fell off. No signage on the unit, just knobs. Had to guess what was what. Bed sagged toward the middle.
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
5.7 Okay
Pros: Location
Cons: We’ve stayed here before and it’s always good for location and price can’t really be beat.
We put in for a king bed and when we got there had two double beds. Not a huge deal but not what we wanted.
The TV didn’t work either which would have been aggravating if we stayed more than one night.
We didn’t say anything to management about this during our stay because we got there and quickly went downtown and didn’t find out about the tv until late that night.
When we contacted our booking place (hotels.com) they contacted the hotel and were told nothing could be done since it wasn’t mentioned during our stay.
For the price and a quick stay it’s not bad. Might check out somewhere else next time.
6.0 Good
Pros: the front desk was helpful and nice. pet friendly was on the sheet, but when i checked in it said no pets. they let me stay but of course had to pay 20 a day for pet. the hotel is being remodeled , so pictures are out of date. work in progress.
Cons: no place to walk your dog, but if they arent letting pets, guess there is no need to. the room was very dusty, no place to put your suitcase, good thing they had ironing board set up, or to hang your clothes, outlets not easy to get to or full.
1.0 Poor
Pros: Nothing.
Cons: Everything. There were flies in the room. Room was extremely dirty. False advertising. Due to renovations there is no free breakfast. Do not recommend this hotel at all.
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
6.0 Good
Pros: Good view from our room, not a bad place for the price, I would stay here agin in the future.
Cons:
5.0 Okay
Pros: The view
Cons: The elevator was broke the whole time we were there, no place to hang your cloth and no micro wave.
9.7 Excellent
Pros: The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely stay here again and recommend it to others. This goes to show that you can’t always let reviews scare you away.
Cons:
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.3 Good
Based on 753 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.6
Pros: Beds were comfortable.
Mediocre
3.3
Okay
4.2
Pros: Close to the strip, where we could walk.
Good
7.1
Pros: Loved the location
Excellent
10.0
Pros: Everything
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Excellent
10.0
Pros: They had washer and dryer
Excellent
10.0
Pros: It was very clean. Awesome location for walking around town... great deal for the money. Would definitely stay there again...
Excellent
9.6
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Poor
1.0
Pros: Nothing
Good
7.5
Pros: Good location
Mediocre
2.0
Pros: location was very good to the main strip and the national forest
Details
Reviews
Overall 6.3 Good
Based on 753 reviews
Location
8.4
Value
5.5
Service
5.5
Room
4.5
Breakfast
4.1
WiFi
4.0
Comfort
3.9
Cleanliness
3.7
Food
3.3
Amenities
2.1
Pool
0.4
Location
8.3
Service
5.6
Room
3.7
Breakfast
3.7
Comfort
3.7
Cleanliness
3.5
Amenities
1.9
Pool
0.3
Location
8.4
Service
4.8
Breakfast
4.3
Room
4.2
Cleanliness
3.9
Comfort
3.5
Amenities
2.2
Pool
0.3
4.6 Okay
Pros: Beds were comfortable.
Cons: The room had a bad smell, like it had been closed up for months. The property pool was below our room and it was in disrepair and gross. This property is not worth the money charged.
3.3 Mediocre
Pros:
Cons: No clean towels when checkin, couldn’t checkin after 4 the room was not cleaned after 4.. the rooms were old out of date and dirty
4.2 Okay
Pros: Close to the strip, where we could walk.
Cons: Dirty! Outside very outdated and parking spaces were extremely narrow. We had to lay on top of the bed covers because there was hair and “trash” on the sheets. Cigarette burn marks on decorative drape on foot of bed.
7.1 Good
Pros: Loved the location
Cons: Had to ask for towels and wash clothes, but that wasn’t a huge deal!
10.0 Excellent
Pros: Everything
Cons: N/A
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
10.0 Excellent
Pros: They had washer and dryer
Cons:
10.0 Excellent
Pros: It was very clean. Awesome location for walking around town... great deal for the money. Would definitely stay there again...
Cons:
9.6 Excellent
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Cons: I wasn't disappointed except that I didn't get my points.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
7.5 Good
Pros: Good location
Cons: No hair dryer
2.0 Mediocre
Pros: location was very good to the main strip and the national forest
Cons: not clean. beds in terrible condition and sagging. loud and construction going on during the day. breakfast was limited. staff was not friendly
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.8 Okay
Based on 2,080 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
4.6
Pros: Location
Mediocre
2.0
Pros: Location
Okay
4.2
Pros: Nothing
Good
6.3
Pros: Close to everything. Walked to attractions, restaurants and shopping. Indoor pool even though we didn't use it. Breakfast every day. Front desk people where the best.
Good
7.9
Pros: Location was great. We parked the car and was able to walk anywhere we wanted to go.
Good
6.0
Pros: Location
Good
7.5
Okay
5.8
Pros: Location was great. Parking off street was a bonus.
Okay
5.8
Pros: Mattresses at least were comfortable. Good location.
Mediocre
3.0
Good
6.3
Pros: The location was awesome and was quite
Excellent
8.8
Pros: Older property but clean and staff very helpful and friendly
Details
Reviews
Overall 5.8 Okay
Based on 2,080 reviews
Location
8.7
Service
6.3
Comfort
4.0
WiFi
3.3
Room
3.1
Vibe
2.8
Breakfast
2.7
Cleanliness
2.5
Food
2.4
Wellness
2.2
Amenities
1.9
Location
8.3
Service
6.8
Comfort
3.6
Breakfast
3.1
Room
2.8
WiFi
2.4
Cleanliness
2.3
Food
2.2
Vibe
1.8
Amenities
1.7
Location
9.1
Service
6.8
Comfort
3.8
Room
2.9
Vibe
2.6
Breakfast
2.5
Wellness
2.2
Cleanliness
2.1
Amenities
1.9
Room
2.8
4.6 Okay
Pros: Location
Cons: Room was dirty, needed a good cleaning, floor was sticky. Broken , dirty trash cans in breakfast area. People walking around barefoot in the breakfast area.
2.0 Mediocre
Pros: Location
Cons: The hotel was run down and just horrible. There was a large group of teens there that were unbelievably loud up until 4 o’clock in the morning... miserable stay
4.2 Okay
Pros: Nothing
Cons: The showers were cold. Maintenance said there was nothing they could do. Couldn't even make the bed. Had to remake it myself. In the middle of a remodel which if I owned it I would fire them. Terrible work. Then they were using the parking lot for storage so now there weren't enough parking. I will never stay at this hotel again.
6.3 Good
Pros: Close to everything. Walked to attractions, restaurants and shopping. Indoor pool even though we didn't use it. Breakfast every day. Front desk people where the best.
Cons: Outlets had no covers, had to ask for wash clothes and toilet paper. Maid may have made the beds but didn't vacuum the floor. Floor was cleaner before the maid came in. 1/4 in gap on the side of AC, can look outside anytime. No cover on vanity light. Fan in bathroom squealed. Building needs major updates. Didn't eat breakfast because eggs looked under cooked.
7.9 Good
Pros: Location was great. We parked the car and was able to walk anywhere we wanted to go.
Cons: Shower head was painted over and it only had the 1 setting that was a stream, no way to adjust the shower pattern. The carpet was pulling up where it came in contact with the tile. The room was very clean and the bed was comfortable.
6.0 Good
Pros: Location
Cons: Lots of construction going on. Affected parking and noise level. The dresser and nightstand had broken drawers. On/off switch on floorlamp broken. Breakfast food was gone by 9am. Main reason we booked there was free breakfast. Had to go eat at costly rest
7.5 Good
Pros:
Cons: Get law enforcement to get the 4 :30 am bear that’s right a bear roaming the halls turning over trash cans
5.8 Okay
Pros: Location was great. Parking off street was a bonus.
Cons: Rooms were in desperate need of an upgrade. All the light switch plates and outlet covers were loose. Breakfast was the same every day. They ran out of utensils and creamer on a regular basis.
5.8 Okay
Pros: Mattresses at least were comfortable. Good location.
Cons: The pictures online were misleading. The carpet and furniture were in poor condition and out of date. Many electric plugs were either old, loose or didn't work. Slow drain on the bathtub. It rained and our room started to leak in one spot. We were not made aware of the spiral staircase which made it difficult for our senior citizens in our group to navigate. It seemed like an accident waiting to happen. Our room with 5 had only half a roll of toilet tissue and not enough towels. Housekeeping came in on the next day and did not replace our empty roll of toilet tissue. Breakfast was minimal, running out of food throughout the breakfast time was either poor judgement or not enough help. I really don't like to complain but for Wyndham to attach their name to anything, it would do well to come in and look at this hotel or at least this suite 308. One positive thing, the mattresses were comfortable.
3.0 Mediocre
Pros:
Cons: Construction equipment throughout parking lot. Furniture in packaging in parking garage left no room for vehicles. Items missing such as hair dryer from the room. Dresser drawers missing. Pool was not heated
6.3 Good
Pros: The location was awesome and was quite
Cons: Could use some upgrading refrigerator didnt get cold and tv was outdated and could use somedeep cleaning
8.8 Excellent
Pros: Older property but clean and staff very helpful and friendly
Cons: No complaints
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
Our Heatmaps tool will help you find the perfect place to stay in Gatlinburg by showing you how close hotel options are to major activities
Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
