Good to know
|Distance to city centre||0.7 km|
|"I absolutely loved the room."||(in 225 reviews)|
|"Clean staff was always friendly."||(in 72 reviews)|
|"Room was huge and modern."||(in 88 reviews)|
|"You could hear your neighbors."||(in 10 reviews)|
Time of year
Show reviews that mention
|able to walk||in 9 reviews|
|balcony and the room||in 8 reviews|
|bed was comfortable||in 38 reviews|
|breakfast was good||in 251 reviews|
|clean room||in 117 reviews|
|downtown gatlinburg||in 49 reviews|
|hardwood floors||in 19 reviews|
|hot tub||in 65 reviews|
|loud neighbors||in 21 reviews|
|main strip||in 20 reviews|
|nice pool||in 50 reviews|
|room with a fireplace||in 350 reviews|
|sausage gravy||in 5 reviews|
|staff was friendly||in 103 reviews|
|trolley stop||in 35 reviews|
Great location, loved the room hot tub, fireplace and outdoor balcony. Good value for the money.
Housekeeping was a bit sporadic. Knocked on the door late afternoon as we were preparing for our evening meal out. Asked housekeeping to return in 10 minutes, however they never returned to refresh the room.
.....Great place if you need pet friendly....great breakfast ..... best price around !!!
People at front desk are not friendly at all, they never smile.
Breakfast was good.
At check in i was told i needed to pay a different price because of having a dog with us. Told me that i had received an email telling me of the 20 extra a night because of having a dog with us. Never got an email. Guy looked it up and some how could tell me booking didn't send the appropriate email stating the additional charges to me. He told me he adjusted after card ran which 4 days later charges still on my card. He also told to state it was a service animal so he wouldn't get in trouble. Not his fault to get into trouble over. This first person was nice and helpful. Now Jimmy the morning guy is not! Told me i needed to pay the extra and that i that i did receive an email and that i was lying to him about it. Non of which is true at all. Very rude and unprofessional in every level. I will not be staying at a Quality Inn again after being spoken to in the manner in which Jimmy did. Will be contacting corporate to discuss Jimmy and experience.
The room was ok
The bed was uncomfortable, flat pillows, the heater was too loud.
The Quality Inn & Suites Gatlinburg hotel sits on a hill with a scenic Smoky Mountains backdrop, just minutes from the Gatlinburg Mountain Coaster, Great Smoky Mountains National Park, and Dollywood. The hotel is close to downtown Gatlinburg, offering easy access to the Gatlinburg Convention Center, Ripley’s Aquarium of the Smokies, Rocky Top Sports World, Village Shops, and the Tanger Outlet Mall. Guests also enjoy fun attractions like Dixie Stampede and Dollywood’s Splash Country Water Park. There is also a trolley stop that can take guests into downtown Gatlinburg near the hotel.
This hotel offers pet-friendly accommodations and meeting and event spaces ideal for up to 40 people. Planning assistance and other event services are available. Quality Inn & Suites Gatlinburg also offers complimentary hot breakfast with healthy options for guests, along with free WiFi throughout the hotel and in guest rooms. There is a seasonal outdoor pool and a separate kiddie pool area. This hotel has an on site business center, as well as guest laundry facilities for those who are staying a little longer or want to refresh their wardrobe. This is a smoke-free property that offers 85 guest rooms, including two suites, spread throughout the seven-floor building.
Guest rooms at the Quality Inn all come with a Q bed with premium mattress and linens, as well as 40-inch flat screen TVs, coffee makers, refrigerators, and microwaves. Select upgraded rooms are available with balconies, fireplaces, hot tubs, living rooms, sleeper sofas, and kitchenettes. There are accessible guest rooms and public spaces throughout this ADA-compliant hotel. Free parking is also provided on site, including accessible parking.
based on 1,456 reviews
Things to know
- Clean rooms
- Great view
- Nice balcony
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Quality Inn & Suites
Where is Quality Inn & Suites located?
Quality Inn & Suites is located at 401 Hemlock St,, 0.7 km from the centre of Gatlinburg. Hillbilly Golf is the closest landmark to Quality Inn & Suites.
When is check-in time and check-out time at Quality Inn & Suites?
Check-in time is 15:00 and check-out time is 11:00 at Quality Inn & Suites.
Does Quality Inn & Suites offer free Wi-Fi?
Yes, Quality Inn & Suites offers free Wi-Fi.
Does Quality Inn & Suites offer free parking?
Yes, Quality Inn & Suites offers free parking.
Does Quality Inn & Suites offer free airport shuttle service?
No, Quality Inn & Suites does not offer free airport shuttle service.
How far is Quality Inn & Suites from the airport?
Quality Inn & Suites is 44.3 km from Knoxville McGhee Tyson. Quality Inn & Suites is 93.3 km from Asheville Regional.
Can you bring pets to Quality Inn & Suites?
Yes, Quality Inn & Suites is a pet-friendly hotel.
Does Quality Inn & Suites have a pool?
Yes, Quality Inn & Suites has a pool on-site.
Reviews about Quality Inn & Suites
Most popular landmarks
- Hillbilly Golf 118 m
- Sweet Fanny Adams Theatre 0.5 km
- Cooter's Place 0.7 km
- Ripley's Aquarium of the Smokies 0.7 km
- Guinness World Records Museum 0.9 km
- Mysterious Mansion 0.9 km
|Knoxville McGhee Tyson||44.3 km|
|Asheville Regional||93.3 km|