The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
8.6
| Provider | Nightly total |
|---|---|
| EasyClickTravel | $141 |
| EasyClickTravel | $141 |
| Last Minute Travel | $141 |
Good to know
| Distance to city centre | 1.0 km |
|---|---|
| Location rating | 7.8 |
| Nearest airport | Knoxville McGhee Tyson |
| Distance to airport | 44.5 km |
Rooms
Deluxe rooms
$505+
King rooms
$141+
Double rooms
$237+
Leisure rooms
$274+
Standard rooms
$151+
Reviews
Pros
| "Amazing staff and great food!" | (in 68 reviews) |
|---|---|
| "Best indoor pool on town." | (in 137 reviews) |
| "Warm cookies are great." | (in 29 reviews) |
Cons
| "THE HOT TUB WAS OUT OF ORDER" | (in 15 reviews) |
|---|
Traveller rating
Time of year
Traveller type
Show reviews that mention
| bed was very comfortable | in 53 reviews |
|---|---|
| downtown gatlinburg | in 52 reviews |
| free breakfast | in 116 reviews |
| friendly staff | in 276 reviews |
| great food | in 105 reviews |
| great for kids | in 51 reviews |
| great room | in 331 reviews |
| hot tub | in 63 reviews |
| hotel was nice | in 204 reviews |
| king room | in 17 reviews |
| location was great | in 178 reviews |
| pool area | in 244 reviews |
| restaurant was very good | in 81 reviews |
| room view | in 528 reviews |
| view of the mountains | in 282 reviews |
| warm cookies | in 51 reviews |
| water slide | in 27 reviews |
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OkayDec 20196.0
Breakfast muffins moldy and mold in bathroom ceilings.
Overpriced and lacks quality
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ExcellentDec 20199.0
We enjoyed the ability to have our fur babies with us, the hotel was super pet friendly. Only suggestion is there needs to be a larger area for the relief area for the pets since there are so many who travel with pets.
The buffet food was not the greatest, eating at the local restaurants was better than the hotels restaurant and cheaper with better quality of taste.
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ExcellentDec 201910.0
This is the only hotel I will stay at (we normally stay in cabins). It’s super clean, staff is wonderful, rooms are large, beds are very comfortable, the hotel has plenty to do and it’s beautiful.
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GoodNov 20197.9
We did like that the trolley came to the hotel and that we were so close to the Gatlinburg strip.
I diddnt like that the room was really dusty and the bed was hard and the furniture looked like it had not been wiped down in some time and the floors in our bathroom had not been swept or mopped any when we got there or anytime while we were there. We also diddnt like that on the site it told us breakfast was included with our stay but when we got there was told it was not that we would have to pay $14.95 per person every morning for breakfast
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MediocreNov 20193.0
The check in desk clerks were very friendly. That is the ONLY positive experience we had. For the price of the room per night, there should be a complimentary breakfast, at the very least.
Where should I really even start?! The room was EXTREMELY TINY, bathroom was even more cramped, no exhaust fan, shower head filthy & the shower curtain wouldn't close at the end near shower head & the floor got unavoidably soaked. The in room fridge wasn't working. There were dead stink bugs all over the floor in front of the balcony door. We found dead bed bugs in the bathroom, after which disgusted/freaked us out so badly that we couldn't relax or fall asleep. YES BED BUGS! We couldn't stop thinking about where the live ones were at. We were horrified. There was a male staff member literally sitting on top of a table that the microwave sat on (in the hallway outside of our room). He was on his phone texting. I said excuse me three times before he acknowledged me. I asked for extra towels. He went into a utility room, he sees me looking right at him and he continues to text! After about 90 seconds, I finally said "Can I please have those towels now?!" He hands them to me but doesn't even look up from his phone! There was hair everywhere on the carpeting from pets--next morning, same ball of animal hair in the same spot, same cluster of leaves in the same spot. The inside decor is outdated and carpeting is dirty and smells. The photos online are deceiving and portray a newer modern property when in reality the place is ran down. Despite dead bed bugs, we stuck it out and stayed in the 288$ a night room (with no complimentary anything) because we were exhausted from our long drive and didn't want to have to go out in the dark, cold, rainy night not knowing the area and no reservation on a Saturday night! I booked this room and paid the outrageous price per night specifically because it was a "Hilton". Disappointed and disgusted with my first Hilton property experience, to say the least! :( Believe me, it's everything I have in me to be nice with this feedback.
About
Overview
The Park Vista-a DoubleTree by Hilton Hotel-Gatlinburg is a stunning, lodge style destination providing stunning views of the great Smoky Mountains National Park in eastern Tennessee. Located just 30 minutes away from the Gatlinburg-Pigeon Forge Airport, it offers easy access to highways for traveling to Knoxville, Nashville, and Asheville, North Carolina.
A relaxing stay includes unwinding in a large atrium lobby, a swim in the stunning indoor pool complete with water slides, daily breakfast, lunch or dinner at the Vista Grill, and fireside drinks and appetizers in Firefly’s Patio Lounge. Three hundred city and mountain view rooms and suites offer warm, modern spaces, 42” HD flat screen televisions, HD channels, king or queen size beds, balconies, granite countertops, and Serta bedding.
Guests can explore the area on the Gatlinburg Trolley Route, visit downtown Gatlinburg and quaint shops on the Parkway, or take a tour of Tennessee’s traditional Southern foods. Other nearby attractions include Ripley’s Aquarium of the Smokies, Ripley’s Believe It or Not Museum, Dolly Parton’s Dollywood, white water rafting, downhill skiing or viewing the mountains from the Gatlinburg Skylift or Aerial Tramway.
The Park Vista-a DoubleTree by Hilton Hotel-Gatlinburg received the Convention South New or Renovated Meeting Site Award in 2015 and offers 25,000 square feet of flexible indoor and outdoor event space including a grand ballroom seating up to 1,200. Event services include onsite catering, contemporary audio visual equipment, Wi-Fi access, 24-hour business center, personalized treatment, a certified wedding planner, and venue booking as well as personalized group web pages.
Features
8.6 Excellent
based on 3,365 reviews
Pool
Service
Value
WiFi
Things to know
- Friendly service
- Comfortable beds
- Great view
Check in |
16:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
FAQs when booking at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Which activities for children does The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg provide?
Family fun is served not only at the many family-friendly attractions nearby, like the Dollywood Amusement Park, but also onsite the hotel premises with an entertaining arcade. Here, children can play video games and more. The family suite attracts with bunk beds and in-room video games for an entertaining and fun vacation. Let the evening fade out at the fire pit, stocked with marshmallows for s’mores.
What packages are available at The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg?
This hotel features various packages, ranging from their all-time favorite Breakfast package to various activity and attraction packages. Breakfast for two is the perfect way to kick off your holiday time, and the Ripley’s package provides you with tickets to three of Ripley’s attractions. To wind down, enjoy an in-room breakfast, sparkling wine, and a late check-out as part of the Cheers to Vacation package. With the Family Getaway, the whole family can benefit from complimentary breakfast and Wi-Fi.
What is served at The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg restaurant?
A wooden interior and Southern touch await at the Vista Grill where traditional American fare indulges your taste buds. At breakfast, you can order an omelet while a regular seafood bar features crab cocktails and more. The well-equipped buffets offer burgers, fries, steaks, desserts, and much more. A children’s menu is also available at this eatery, making it a family-friendly place to go.
Can I request an early check-in or late check-out at The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg?
Always seeking to adapt to your individual travel experience, The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg will try to accommodate your wishes and allows guests into the room early if it is ready. If not, you can store your luggage for free at the reception desk. A late check-out can be arranged, but is subject to availability. The hotel charges a fee of approximately $100 to benefit from late check-out services.
Can children sleep for free at The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg?
This accommodation is a great destination for families, as all children under 18 sleep for free when using existing beds. While extra beds do not fit into the rooms, baby cribs can be provided upon request and are free-of-charge to use. At the restaurant, you can also ask for a complimentary high chair.
What are the pet restrictions at The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg?
This hotel does not inflict weight restrictions on dogs, so regardless of size and shape, as long as they are house-trained, dogs are welcome. Charges for your pet are approximately $25 per day and pet, and there is a maximum of two pets per room.
What is the best route from Knoxville airport to The Park Vista - a DoubleTree by Hilton Hotel – Gatlinburg?
A 1h drive separates Knoxville Airport from this accommodation if you travel by car. The quickest route leads via US-441 South. Follow this road until Pleasant Hill Road in Sevier County, and continue on River Divide road to Parkway in Pigeon Forge before getting on the Parkway to Cherokke Orchard Road. From here, follow the road until you reach Park Vista Road and your destination. (Prices checked 28/06/19).
Where is The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg located?
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is located at 705 Cherokee Orchard Road, 1 km from the centre of Gatlinburg. Gatlinburg Convention Center is the closest landmark to The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg.
When is check-in time and check-out time at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?
Check-in time is 16:00 and check-out time is 11:00 at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg.
Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offer free Wi-Fi?
No, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg does not offer free Wi-Fi.
Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offer free parking?
Yes, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers free parking.
Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offer free airport shuttle service?
No, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg does not offer free airport shuttle service.
How far is The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg from the airport?
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is 44.5 km from Knoxville McGhee Tyson. The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is 93 km from Asheville Regional.
Can you bring pets to The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg?
Yes, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is a pet-friendly hotel.
Does The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg have a pool?
Yes, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has a pool on-site.
Photos
All photos (42)
Banquets (5)
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Bathroom (1)
Bedroom (7)
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Buffet (1)
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-509758.jpg?height=500&crop=true&caller=HotelDetailsPhoto "Provided by SEMBO")
Reviews about The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Location
Most popular landmarks
- Gatlinburg Convention Center 0.6 km
- Gatlinburg Ziplines 0.6 km
- Star Cars Museum 0.7 km
- Ripley's Haunted Adventure 0.7 km
- Gatlinburg Space Needle and Family Fun Center 0.7 km
- Amazing Mirror Maze 0.7 km
Getting Around
| Knoxville McGhee Tyson | 44.5 km |
|---|---|
| Asheville Regional | 93 km |
| Toccoa, Georgia | 126.4 km |
| Clemson | 128.6 km |