Cons (-) Got my card statement got over charged $45.
2 stars
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Photos of Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
Overview
Providing an indoor pool and a Jacuzzi, Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway is located in Gatlinburg and is a brief walk from Gatlinburg Convention Center and Great Smoky Mountains. It is conveniently positioned for those wishing to visit local attractions.
The hotel provides a 24-hour reception, a ticket service and an express check-in and check-out feature. A wireless internet connection is also provided.
Each comfortable room at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway provides a refrigerator, as well as all the necessities required for an enjoyable stay. They are also fitted with a microwave and a hair dryer.
There are a selection of restaurants and cafés near the hotel, and Pigeon Forge is an easy car trip away. It is a short walk from Gatlinburg Space Needle Tower and is next to Ober Gatlinburg Ski Resort.
Latest deals for Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Things to do
- Hiking
- Bicycle hire
- Fishing
- Golf
- Cycling
- Skiing
- Horse riding
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
Bathroom
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Fireplace
- Telephone
Services and conveniences
- ATM on-site
- Express check-out
- 24-hour front desk
Pool and spa
- Hot tub
- Indoor pool
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Cleaning products
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Family friendly
- Complimentary breakfast
Reviews of Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
6.3
Okay
3027 verified ratings
Wonderful
544
Very good
293
Good
411
Okay
284
Fair
454
Mediocre
306
Poor
735
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to attractions and amenities. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and bathrooms. Service was also a common complaint, with guests experiencing slow check-ins and inadequate responses to maintenance issues. Overall, while the location was a strong point, the hotel needs improvements in cleanliness and service.AI-generated from customer reviews
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Score by provider
6.5 out of 10
103 reviews
4.6 out of 10
7 reviews
All reviews
Pros (+) Good location
Cons (-) Rooms weren't very clean and were very outdated
Pros (+) The location was the only good thing. It's right at the entrance of the park.
Cons (-) We arrived and the staff was not very friendly. They were arguing with each other because they double booked a room. Our room smelled of mildew. There were stains on everything. Two of the lights did not work in the room. The floor was sticky. The AC did not work. The sound on the tv did not work, I had to rewire it and reprogram it. I would not recommend this room to anyone. It was very outdated ...
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Pros (+) Convenient location and comfortable bed.
Cons (-) Place lacked basic cleaning. Dust on fans, walls not wiped down, etc. They need to remodel too. Part of my bathroom mirror frame had melted, and there was stains and cigarette burns all over the sheet and comforter set. Plus, when you walk into your room, your immediately reminded of your grandmother's damp basement.
Pros (+) The location is perfect. It has always been out go to place to stay
Cons (-) To begin with the room was not as clean as it typically is there. The sink was either dirty or stained and there were some toenail clippings next to the bed but we had never had a problem before and I didn't want to ruin our trip so it was overlooked. The wifi never worked in the room but that was the least of our concerns. The drawer in the dresser broke as soon as I tried to set clothes in it. T...
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Pros (+) The location
Cons (-) The front desk agent checked my employee into a occupied room, when my employee went to the front desk to inform the agent he was told the room we reserved was not available and we would need to speak with a manager in the AM. Me employee went to the front desk the following day to get a room change to the double room I reserved and the agent said we are not changing your room and if you want to s...
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Pros (+) Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Cons (-) Bathroom was extremely dirty. Found hairs in the shower from prior guests. Walls around shower seemed to have some sort of bacteria or mold. Shower curtain had tear in it and was poorly stitched up. Door did not fully close at the top outside jam unless pushed on from the inside. Hotel sign was not lit at night and was damaged.
Pros (+) The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
Cons (-) When we better the room it smelled of smoke and it was supposed to be a non-smoking room and then when look at the beds one had a cigarette burn in the blanket. When I went to take my morning shower I frozen my water never got hot and then I pulled a wash cloth off the rack and it had blood on it. We left our room to take children out come back beds where made bathroom had not been cleaned and no ...
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Cons (-) No rooms were available upon arrival, despite advanced reservations with confirmation. Front desk attendant did not care and only offered to upgrade the room for an additional fee. Do not attempt to stay here, you will not get a room for the reservation price, bait and switch.
Pros (+) AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Cons (-) Pretty much everything about the place.
Location
1109 Parkway, Gatlinburg, TN 37738
What's nearby
- Sugarland Cellars Winery69 m
- Ober Gatlinburg203 m
- Gatlinburg Convention Center0.4 km
- Ole Smoky Distillery0.5 km
- Gatlinburg Space Needle and Family Fun Center0.5 km
- Gatlinburg Sky Lift0.6 km
- First Methodist Church0.6 km
- World of Illusions0.8 km
- Treasure Quest Miniature Golf0.8 km
- Guinness World Records Museum0.9 km
- Ripley's Aquarium of the Smokies1.1 km
- Gatlinburg Farmers Market2.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway
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See most recommended stays in GatlinburgGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.4 | 1.2 km | Knoxville McGhee Tyson | 43.7 km |
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