Best Gatlinburg hotels near Gatlinburg Convention Center
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 9.1 Excellent
Based on 1,422 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Can’t wait to stay again super friendly staff and same faces almost every night made it a absolute blast perfect placement in gatlinburg and fell in love with the town
Good
6.7
Pros: The location was right next to the national park. The hotel and room were very cute, and I loved the fireplace!
Excellent
9.6
Pros: Our access to the park, restaurants, and shopping.
Excellent
8.0
Pros: Total experience was perfect
Excellent
10.0
Pros: We were evacuated from Myrtle Beach because of Dorian. The staff was fantastic, the room was beautiful and clean and a comfy bed. We were so happy there after a stressful situation.
Excellent
8.8
Pros: Beautiful location.
Excellent
9.2
Pros: the breakfast was so so no bananas, microwave sandwich come on! the room was to small bumping into people all the time.
Excellent
8.0
Pros: Location location location really good staff affordable
Excellent
10.0
Pros: Big room, clean, food was good
Excellent
9.6
Pros: Very nice and polite very eager to help with anything we needed
Excellent
10.0
Pros: The best beds and pillows. Love the shower.
Okay
5.0
Pros: Location
Details
Reviews
Overall 9.1 Excellent
Based on 1,422 reviews
Location
9.2
Service
9.1
Room
8.4
Vibe
8.3
Comfort
8.1
WiFi
6.1
Breakfast
6.0
Wellness
3.8
Location
9.2
Service
8.9
Room
8.6
Comfort
8.2
Breakfast
4.9
Location
9.4
Service
8.9
Room
8.7
Comfort
8.6
Amenities
6.4
Breakfast
5.4
10.0 Excellent
Pros: Can’t wait to stay again super friendly staff and same faces almost every night made it a absolute blast perfect placement in gatlinburg and fell in love with the town
Cons:
6.7 Good
Pros: The location was right next to the national park. The hotel and room were very cute, and I loved the fireplace!
Cons: The floor was dirty in our room. That is the only thing that I didn't like. I took a shower, put white socks on, and by the time I got to the bed my socks were super dirty from walking across the floor. Yuck! No tub. I don't know if you offer tubs, but we had a shower.
9.6 Excellent
Pros: Our access to the park, restaurants, and shopping.
Cons:
8.0 Excellent
Pros: Total experience was perfect
Cons: Waiting on elevators
10.0 Excellent
Pros: We were evacuated from Myrtle Beach because of Dorian. The staff was fantastic, the room was beautiful and clean and a comfy bed. We were so happy there after a stressful situation.
Cons:
8.8 Excellent
Pros: Beautiful location.
Cons: Beds were hard.
9.2 Excellent
Pros: the breakfast was so so no bananas, microwave sandwich come on! the room was to small bumping into people all the time.
Cons:
8.0 Excellent
Pros: Location location location really good staff affordable
Cons:
10.0 Excellent
Pros: Big room, clean, food was good
Cons: Parking was tight
9.6 Excellent
Pros: Very nice and polite very eager to help with anything we needed
Cons: There is nothing wrong with this place at all
10.0 Excellent
Pros: The best beds and pillows. Love the shower.
Cons: At 5 am the upstairs shower was rattling the pipes and was extremely noisy. Our toilet ran al night.
5.0 Okay
Pros: Location
Cons: Nope
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.1 Excellent
Based on 912 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: Location
Good
7.5
Pros: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.
Excellent
10.0
Pros: Everything
Good
6.7
Pros: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.
Excellent
10.0
Pros: It was more than i expected...just seconds away from downtown
Excellent
10.0
Pros: Rooms were very clean and well furnished.
Excellent
9.6
Pros: The place was very clean. Beds were extremely comfortable. Love the walk in shower.
Good
7.1
Pros: Didn’t eat there
Okay
5.0
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Excellent
8.8
Pros: Proximity to downtown. Nice decor.
Good
6.0
Pros: Nice Hotel
Details
Reviews
Overall 9.1 Excellent
Based on 912 reviews
Vibe
9.7
WiFi
9.5
Location
9.3
Amenities
9.0
Service
9.0
Room
8.3
Breakfast
4.5
Location
9.1
Service
8.6
Room
7.8
Cleanliness
7.8
Wellness
5.6
Service
9.0
Room
7.4
7.9 Good
Pros: Location
Cons: First room had a terrible smell. They moved us to another room and all was well.
7.5 Good
Pros: My family loved the location. We were in walking distance to the Tram and area shopping/restaurants.
Cons: With the exception of the housekeeping staff, the customer service was not as good as we have experienced at other hotels.
10.0 Excellent
Pros: Everything
Cons: Nothing
6.7 Good
Pros: Close enough to walk everywhere. The. Front desk staff was extremely helpful and friendly.
Cons: The pillows were to soft it was like you didnt even have a pillow to lay on stacked 3 together and still no good. My husband is 5'11 and his feet hung off the bed that is why i booked a king we have a king bed at home and this king is alot smaller than our king bed.
10.0 Excellent
Pros: It was more than i expected...just seconds away from downtown
Cons: N/a
10.0 Excellent
Pros: Rooms were very clean and well furnished.
Cons:
9.6 Excellent
Pros: The place was very clean. Beds were extremely comfortable. Love the walk in shower.
Cons: That the pool was cold and the hot tub was out of order.
7.1 Good
Pros: Didn’t eat there
Cons: I booked a room for a king bed and was given a room with two queen beds totally not what I booked or wanted and was told this room or nothing
5.0 Okay
Pros: I told the lady at the front desk we had to cut our vacation short because neither of us could sleep in that HARD bed another night. I slept on the short couch the second night because the bed was so hard. I have stayed at Marriott many times before and never had a bed that was not comfortable!
Cons:
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
8.8 Excellent
Pros: Proximity to downtown. Nice decor.
Cons: Rooms need safes. Bedding was old and pillows were uncomfortable.
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 574 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Great location and convince to most atrractions
Excellent
10.0
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Excellent
10.0
Pros: The room was tight
Excellent
10.0
Excellent
10.0
Pros: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!
Excellent
9.6
Pros: How friendly everyone was and how nice the room was
Good
7.5
Pros: Very clean and great location
Excellent
9.6
Pros: Good location. Friendly staff.
Excellent
9.6
Pros: Very nice sitting chair in the room. Nice finishings.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
8.3
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 574 reviews
Food
9.6
Location
9.6
Service
9.3
Cleanliness
9.1
Amenities
8.9
Room
8.5
Vibe
8.3
Breakfast
6.8
Location
9.6
Service
8.8
10.0 Excellent
Pros: Great location and convince to most atrractions
Cons: Nothing
10.0 Excellent
Pros: Breakfast was more than enough choices to choose from. The cleaning service that I experienced was top of the line!!!
Cons: I cant think of anything at this time.
10.0 Excellent
Pros: The room was tight
Cons: All was good
10.0 Excellent
Pros:
Cons: Breakfast was wonderful. Staff very friendly and helpful. The room was clean and comfortable .
10.0 Excellent
Pros: Great breakfast... made to order omelette was fresh and hot!! Extremely clean... we will definitely be back!!! Staff extremely friendly and helpful!!!
Cons:
9.6 Excellent
Pros: How friendly everyone was and how nice the room was
Cons:
7.5 Good
Pros: Very clean and great location
Cons: The room was small for the family. Very tight . The bathroom door had to be propped with the garbage can to keep from closing. No big deal except for those who have a toddler and trying to get ready while watching their kid. A
9.6 Excellent
Pros: Good location. Friendly staff.
Cons:
9.6 Excellent
Pros: Very nice sitting chair in the room. Nice finishings.
Cons: Would have like the room cooler when we check in that evening. Refrigerator wasn't turn to cold when we came in.
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
8.3 Excellent
Pros: A special thanks to Curtis, the maintenance supervisor. In addition to doing his regular job, he was the friendliest person in the hotel and he went out of his way to help guests, including me.
Cons: Received two phone calls regarding a staff error on booking the room to another guest. They worked it out but the calls and n addition to two texts seemed unnecessary. Also, A friendly suggestion: consider removing floor buzzers from the elevator. They aren’t necessary and the tones are annoying. During my stay, I heard two other guests comment about them. Otherwise, great hotel!
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 527 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.7
Pros: The room was clean and the staff friendly.
Excellent
10.0
Pros: Room was awesome, staff was friendly, love the firm pillows!
Excellent
10.0
Pros: There was nothing that I did not like during my stay. Everything was top notch !
Excellent
10.0
Pros: The whole time of my stay
Excellent
9.2
Pros: Breakfast exceeded my expectations. Will be staying at this location in the future based in large part on the quality/selection of the breakfast's I had during my stay.
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: Was close enough to the strip to walk around and not have to worry about finding place to park. Staff very friendly. Very clean.
Excellent
10.0
Pros: The indoor waterpark was a HUGE hit with our kids. The location was perfect, it was just off the main street and in the middle of the area which made our walks to the attractions easy. The overall stay was amazing and we would definitely stay here again when in Gatlinburg, TN.
Excellent
8.3
Good
7.9
Pros: The pool was great for kids
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 527 reviews
Location
9.7
Vibe
9.6
Breakfast
9.0
Service
8.9
Amenities
8.6
Pool
8.2
Cleanliness
8.1
Room
8.1
Comfort
7.5
Value
5.7
Location
9.7
Breakfast
9.1
Service
8.9
Amenities
8.8
Cleanliness
8.5
Pool
8.1
Room
8.1
Comfort
7.6
Food
7.3
Location
9.8
Breakfast
8.9
Comfort
7.4
Cleanliness
7.3
Room
7.2
6.7 Good
Pros: The room was clean and the staff friendly.
Cons: More attention from the staff cleaning the rooms.
10.0 Excellent
Pros: Room was awesome, staff was friendly, love the firm pillows!
Cons: I wish they would have bacon everyday
10.0 Excellent
Pros: There was nothing that I did not like during my stay. Everything was top notch !
Cons: Maybe a little more parking.
10.0 Excellent
Pros: The whole time of my stay
Cons: To short of stay
9.2 Excellent
Pros: Breakfast exceeded my expectations. Will be staying at this location in the future based in large part on the quality/selection of the breakfast's I had during my stay.
Cons:
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: Was close enough to the strip to walk around and not have to worry about finding place to park. Staff very friendly. Very clean.
Cons:
10.0 Excellent
Pros: The indoor waterpark was a HUGE hit with our kids. The location was perfect, it was just off the main street and in the middle of the area which made our walks to the attractions easy. The overall stay was amazing and we would definitely stay here again when in Gatlinburg, TN.
Cons:
8.3 Excellent
Pros:
Cons: Housekeeping door kept slamming closed in the mornings. Our room was next to it.
7.9 Good
Pros: The pool was great for kids
Cons: Price but I'm super cheap
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 290 reviews
All reviews
- All reviews
- Families
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Comfy beds, clean and great location
Excellent
8.3
Pros: good variety to please anyone
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
10.0
Pros: How friendly the staff was
Good
6.7
Pros: The pool ,convenience to the area ,parking
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The spacious shower!
Good
7.5
Pros: Room was clean
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 290 reviews
Service
9.9
Cleanliness
9.1
Location
9.1
Food
9.0
Breakfast
9.0
Room
8.2
Amenities
7.3
Service
9.9
Location
9.2
Room
6.8
8.3 Excellent
Pros: Location
Cons: I had a room with no river view
10.0 Excellent
Pros: Comfy beds, clean and great location
Cons:
8.3 Excellent
Pros: good variety to please anyone
Cons: when I booked the room I had a creek side room when we checked in and went to room it wasn't.going to argue.we stayed there numerous time it was a great stay close to everything
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
10.0 Excellent
Pros: How friendly the staff was
Cons: Shower head could of been more updated
6.7 Good
Pros: The pool ,convenience to the area ,parking
Cons: No view, was put in a room when on balcony everyone was walking by so no privacy ,no smoking poles in parking lot where we had to smoke ,went to the pool and there was no towels,
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: The spacious shower!
Cons: Not enough parking for all of the guest. Wish there had been a sink outside the bathroom.
7.5 Good
Pros: Room was clean
Cons: No exhaust fan in bathroom. Unbelievable!!!
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.8 Excellent
Based on 1,579 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.0
Pros: The location
Excellent
10.0
Pros: Great deal for the money.Staff was friendly and quick to assist.
Excellent
10.0
Pros: Everything
Okay
4.6
Pros: Ease of booking.
Excellent
9.2
Pros: The room was huge much larger than expected and very clean we will definitely be back it is sometimes difficult to find a clean room at such a low price
Excellent
10.0
Good
7.5
Excellent
10.0
Pros: The room was clean, the beds were very comfortable. Breakfast was nice and the location is perfect. Staff was very friendly. We had a great stay.
Excellent
10.0
Pros: Great location, great pool and a nice breakfast.
Excellent
8.3
Pros: Excellent location, 2 blocks from main street in Gatlinburg. Very friendly staff. Clean. TV was a lonnnnnggg way from viewing area, but ok.
Excellent
9.2
Pros: Staff very friendly and helpful.
Excellent
8.0
Pros: Location and price
Details
Reviews
Overall 8.8 Excellent
Based on 1,579 reviews
Service
9.3
Value
9.2
Location
8.9
Cleanliness
7.9
Room
7.6
Vibe
7.4
Pool
7.3
WiFi
6.7
Breakfast
5.3
Service
9.4
Value
9.1
Location
9.0
Cleanliness
8.4
Room
8.0
Breakfast
5.4
Service
9.1
Location
9.1
Cleanliness
7.8
Pool
7.8
Room
7.3
Breakfast
5.2
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10.0 Excellent
Pros: Great deal for the money.Staff was friendly and quick to assist.
Cons:
10.0 Excellent
Pros: Everything
Cons: The staff was wonderful, helpful and kind, the location fantastic, the room large and comfortable, the pool wonderful
4.6 Okay
Pros: Ease of booking.
Cons: The beds were completely horrible. All three of us barely rested from tossing and turning all noght on such rock hard beds.
9.2 Excellent
Pros: The room was huge much larger than expected and very clean we will definitely be back it is sometimes difficult to find a clean room at such a low price
Cons: The gentleman working in the office could have been more welcoming and made conversation
10.0 Excellent
Pros:
Cons: We had an amazing time and everything was perfect
7.5 Good
Pros:
Cons: Our view from balcony was not pleasant.
10.0 Excellent
Pros: The room was clean, the beds were very comfortable. Breakfast was nice and the location is perfect. Staff was very friendly. We had a great stay.
Cons:
10.0 Excellent
Pros: Great location, great pool and a nice breakfast.
Cons: It was great and we loved everything
8.3 Excellent
Pros: Excellent location, 2 blocks from main street in Gatlinburg. Very friendly staff. Clean. TV was a lonnnnnggg way from viewing area, but ok.
Cons: Bathroom and vanity setup was odd but serviceable. Continental breakfast was fairly limited but coffee was decent.
9.2 Excellent
Pros: Staff very friendly and helpful.
Cons:
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,423 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.9
Pros: We loved a lot of things about this hotel. Location was fantastic – close enough to the action on Parkway and right next to the Smokies – while still being slightly removed. Felt like a retreat. Tower is up on a hill, so you can see it from just about any location (though the drive up to the resort might hurt your tranny a bit – steep incline). Breakfast was fantastic – include it in your stay if you can get deal on it. Made to order omelets, eggs, and waffles, fine buffet style food like grits, sausage gravy, biscuits, sausage, bacon, scrambled eggs, pancakes, and cold items like cereal and bagels, among other things. Plus juice, coffee, etc. Really great. Nathan – the very understated gentleman wizard behind the main food station was not only preparing up to 6 items on the grill (mainly complex omelets), but also restocking items, keeping food fresh, and even holding the silver buffet tops for guests while they took food, among other things all at the same time. Servers were great, too. Rooms were good, and most importantly, the beds were great – clean and comfortable. The bedroom and bath were clean. Other amenities were nice, too. The workout facilities were more than adequate – free weights and nautilus machines. The pool was above average – an upper pool with big slide and hot tub which overflowed to a lower pool with smaller slide, zero-entry, and smaller baby pool. There were many other meeting rooms and 4 huge banquet halls (which we didn't use) – a massive place. The grounds were really nice too – very scenic in general, with nice walk-around paths, sitting areas, and landscaping. Note: We were told, upon arrival, not to leave food in our cars as bears do roam the area. The hotel had significant turnover every night (and seemingly full), so there was a kinetic energy to the place – which we like – but at the same time, it was still pretty quiet (couldn't hear other rooms, etc.).
Excellent
9.6
Pros: it was clean
Excellent
8.0
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: The Park Vista is our favorite place to stay in the Gatlinburg area!
Excellent
9.6
Pros: Beds were very comfortable.
Excellent
8.8
Excellent
9.2
Pros: The friendliness of everyone, Rooms were spacious, very clean. Would stay there again.
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Good
7.5
Pros: Beds were comfortable. Food good. Clean. Staff was wonderful.
Good
6.7
Pros: The view from the rooms or even the parking lot are breath taking. There is a restaurant and bar on site.
Excellent
8.8
Pros: We’ve stayed twice now and it’s our daughters favorite because of the pool.
Details
Reviews
Overall 8.6 Excellent
Based on 3,423 reviews
Pool
8.3
Service
8.2
Room
7.8
Location
7.7
Comfort
7.1
Breakfast
6.2
Vibe
6.1
Amenities
6.0
Cleanliness
5.8
WiFi
1.5
Service
9.0
Pool
8.5
Location
7.8
Room
7.7
Breakfast
6.6
Amenities
6.0
Value
5.7
Cleanliness
5.4
Vibe
5.2
Room
8.8
Service
8.0
Location
7.8
Amenities
6.3
Breakfast
5.9
Vibe
5.6
Room
7.1
7.9 Good
Pros: We loved a lot of things about this hotel. Location was fantastic – close enough to the action on Parkway and right next to the Smokies – while still being slightly removed. Felt like a retreat. Tower is up on a hill, so you can see it from just about any location (though the drive up to the resort might hurt your tranny a bit – steep incline). Breakfast was fantastic – include it in your stay if you can get deal on it. Made to order omelets, eggs, and waffles, fine buffet style food like grits, sausage gravy, biscuits, sausage, bacon, scrambled eggs, pancakes, and cold items like cereal and bagels, among other things. Plus juice, coffee, etc. Really great. Nathan – the very understated gentleman wizard behind the main food station was not only preparing up to 6 items on the grill (mainly complex omelets), but also restocking items, keeping food fresh, and even holding the silver buffet tops for guests while they took food, among other things all at the same time. Servers were great, too. Rooms were good, and most importantly, the beds were great – clean and comfortable. The bedroom and bath were clean. Other amenities were nice, too. The workout facilities were more than adequate – free weights and nautilus machines. The pool was above average – an upper pool with big slide and hot tub which overflowed to a lower pool with smaller slide, zero-entry, and smaller baby pool. There were many other meeting rooms and 4 huge banquet halls (which we didn't use) – a massive place. The grounds were really nice too – very scenic in general, with nice walk-around paths, sitting areas, and landscaping. Note: We were told, upon arrival, not to leave food in our cars as bears do roam the area. The hotel had significant turnover every night (and seemingly full), so there was a kinetic energy to the place – which we like – but at the same time, it was still pretty quiet (couldn't hear other rooms, etc.).
Cons: Age (minor): While it's nice, this is an older hotel, and you can tell through the overall age and minor imperfections everywhere (flaking wood veneer everywhere, somewhat dated furniture and stylings, older bath tile, weathered seals and grout, older pool, etc.). This is a high-traffic property, so it's somewhat expected – just don't expect a newly-renovated interior. Billing (major): Every person on the staff that we encountered was nice – though, there were a few billing issues that they would not correct. We booked early and payed for an upper level room (with view) but received a 1st floor room with view of the maintenance area (employee parking lot, dumpsters, AC unit – which was loud!!) and they would not compensate us for the downgrade or even move us up to another room (which we requested on each of the three nights that we stayed there). Either one would've been fine with us, but they did neither. This is noted because – as shown on their website – you pay more (or less) depending on where the room is located. Additionally, we booked our stay with breakfast included and we were overcharged for each meal (by two adult meals), and even after learning about this, they were unwilling to correct or compensate us for the error – which is pretty amazing. We're not super-finicky travelers, so the age of the hotel is not a big deal, but getting overcharged is something we don't overlook – the billing issues (and room placement) led to a less than satisfying stay.
9.6 Excellent
Pros: it was clean
Cons: the fact my room didn't come with any amenities
8.0 Excellent
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Cons: The breakfast food was overpriced.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: The Park Vista is our favorite place to stay in the Gatlinburg area!
Cons:
9.6 Excellent
Pros: Beds were very comfortable.
Cons: The bartender was hateful and rude.
8.8 Excellent
Pros:
Cons: I felt the staff was rude because of my race. Black!!! I have been to Gatlinburg before and the racial tensions were bad since Trump has been in office. White people in general would not speak to us and the staff was very rude.
9.2 Excellent
Pros: The friendliness of everyone, Rooms were spacious, very clean. Would stay there again.
Cons: That the piano bar was in such a high traffic area, but still enjoyed the music. Very relaxing.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
7.5 Good
Pros: Beds were comfortable. Food good. Clean. Staff was wonderful.
Cons: Had handicapped person and bathroom was not easily accessible. Parking was full and had to push wheelchair from lot to hotel.
6.7 Good
Pros: The view from the rooms or even the parking lot are breath taking. There is a restaurant and bar on site.
Cons: You are high on a mountain over looking the city. Unless you want to drive and park in town you are at the mercy of the trolly schedule. There is no option to walk from the hotel into town. Also, the hotel is not bad but everything just had an older feel to it. I just expected a little more from a Hilton chain hotel.
8.8 Excellent
Pros: We’ve stayed twice now and it’s our daughters favorite because of the pool.
Cons: There is no supervision of the pool whatsoever. This visit was annoying because of a traveling soccer team of about 15 completely out of control and unmonitored teenage boys running around the pool area. They kept running my daughter over in the slide line and literally pushing her out of the way to cut in line and dive down the slide 5 at a time. I went to the top of the slide to monitor this and the boys pushed her aside right in front of me. I had to scold other people’s kids twice, which is something I would never do. But the parents weren’t around as far as I could tell. At some point the management came to monitor the kids, but realistically this soccer team should never be allowed back at this property. Another ladies daughter was getting run over as well and I saw her complain to the management. When the capacity of the pool gets to a point, the management needs to step up and keep track of the slide at the pool because it gets way out of hand and it’s going to cause arguments to people’s parents and my daughter doesn’t want to stay here anymore. I was annoyed too that I had to police other people’s kids for two nights at the pool instead of relax and enjoy our vacation while at the hotel. I’m considering not staying here again because of it. The management needs to disallow sports teams of 15-20 kids with 1 or 2 coaches who are at the bar drinking beer instead of watching the kids.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at River Edge Inn in Gatlinburg, you'll be in the mountains, within a 5-minute walk of Gatlinburg Sky Lift and Ripley's Believe It Or Not Museum. Featured amenities include express check-in, express check-out, and an elevator (lift). Free self parking is available onsite.
Overall 8.6 Excellent
Based on 2,083 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Nice room, spacious and clean. Great location - could walk to shops and restaurants.
Excellent
9.2
Pros: Service and quality of our room. Also location
Good
6.7
Excellent
9.0
Pros: great location, close to all attractions
Good
6.0
Pros: The staff. Extremely friendly and helpful.
Good
7.5
Pros: Good value, comfortable room.
Excellent
10.0
Pros: Location! Clean, comfortable, very accommodating. Balcony!
Excellent
10.0
Pros: The rooms are clean & the beds are clean & comfortable. We love the location & it being within walking distance of everything. Breakfast is good & the coffee is good. The staff is very friendly & helpful.
Excellent
10.0
Pros: Location. Location. Location. It was all good.
Good
7.1
Pros: Proximity to downtown attractions and shopping
Excellent
10.0
Pros: Friendly service.
Excellent
10.0
Pros: The staff were wonderful. The location was right in the heart of everything.
Details
Reviews
Overall 8.6 Excellent
Based on 2,083 reviews
Location
9.2
Service
9.1
Room
8.1
Cleanliness
8.0
Comfort
7.7
Amenities
5.2
Breakfast
3.1
WiFi
2.6
Location
9.6
Service
9.0
Cleanliness
8.6
Room
7.8
Comfort
7.2
Value
6.8
Wellness
5.3
Vibe
5.1
Amenities
4.8
Breakfast
3.2
Service
9.3
Location
9.0
Cleanliness
8.3
Room
7.6
Comfort
7.4
Pool
5.9
Breakfast
3.4
10.0 Excellent
Pros: Nice room, spacious and clean. Great location - could walk to shops and restaurants.
Cons:
9.2 Excellent
Pros: Service and quality of our room. Also location
Cons: Thin walls. Need insulation.
6.7 Good
Pros:
Cons: Dirty carpet where bed was
9.0 Excellent
Pros: great location, close to all attractions
Cons: the shower wasn't great
6.0 Good
Pros: The staff. Extremely friendly and helpful.
Cons: Breakfast area very small, crowded.
7.5 Good
Pros: Good value, comfortable room.
Cons: Some renevation work ongoing, other bits in need of work. Communal areas and facilities a bit basic.
10.0 Excellent
Pros: Location! Clean, comfortable, very accommodating. Balcony!
Cons:
10.0 Excellent
Pros: The rooms are clean & the beds are clean & comfortable. We love the location & it being within walking distance of everything. Breakfast is good & the coffee is good. The staff is very friendly & helpful.
Cons:
10.0 Excellent
Pros: Location. Location. Location. It was all good.
Cons: Liked it all. Definitely a repeat property.
7.1 Good
Pros: Proximity to downtown attractions and shopping
Cons: Older property that is under some renovations. Property advertisement was a little misleading.
10.0 Excellent
Pros: Friendly service.
Cons: No
10.0 Excellent
Pros: The staff were wonderful. The location was right in the heart of everything.
Cons: The swimming pool was chilly.
When you stay at River Edge Inn in Gatlinburg, you'll be in the mountains, within a 5-minute walk of Gatlinburg Sky Lift and Ripley's Believe It Or Not Museum. Featured amenities include express check-in, express check-out, and an elevator (lift). Free self parking is available onsite.
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Be Our Guest Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2017 TripAdvisor Certificate of Excellence winner
Overall 8.5 Excellent
Based on 1,040 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great location! I simply enjoyed the hotel.
Excellent
8.8
Pros: great breakfast
Excellent
10.0
Pros: Everything was great! Room/staff/location/breakfast.
Excellent
10.0
Pros: The staff was awesome, from front desk staff (We especially liked Damon!), to cleaning staff, to breakfast personnel, to maintenance people. They were all friendly and helpful. The breakfast was very good, plenty of variety including hot and cold foods and they kept everything refreshed so we did not run out of food. Everything was super clean in our room, the beds were comfortable, having a refrigerator and microwave in our room was great, plenty of TV stations, and the whole hotel smelled good! The fresh-baked cookies, and an unlimited supply of coffee and water 24/7 were great bonuses, as well as the pool being open til midnight. The location was perfect to be able to walk and see everything in Gatlinburg, and just leave our car parked at the hotel. We really enjoyed our stay here and would definitely stay again!
Excellent
10.0
Pros: Check-in staff was hospitable and helpful. Room was clean and updated. 1 block from Parkway (Gatlinburg's main street). Highly recommend!
Good
7.9
Pros: The beds were comfortable and the breakfast was good.
Excellent
10.0
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Excellent
10.0
Pros: Almost everything
Okay
4.6
Pros: the pool was nice and so was the breakfast
Excellent
9.6
Pros: Property was very clean! Rooms were comfortable and modern. Hotel was very close to parkway in Gatlinburg. Staff was very accommodating, housekeeping did a great job.
Excellent
9.2
Pros: Clean and nice shower
Excellent
10.0
Pros: Great breakfast and friendly staff.
Details
Reviews
Overall 8.5 Excellent
Based on 1,040 reviews
Service
8.2
Location
8.1
Breakfast
8.0
Room
7.0
Comfort
6.8
WiFi
3.3
Service
8.3
Location
8.3
Breakfast
7.7
Pool
5.8
Room
5.7
Service
8.6
Breakfast
8.2
Cleanliness
7.4
Location
7.3
Room
7.2
10.0 Excellent
Pros: Great location! I simply enjoyed the hotel.
Cons: Small pillows lol
8.8 Excellent
Pros: great breakfast
Cons: the damp musty smell
10.0 Excellent
Pros: Everything was great! Room/staff/location/breakfast.
Cons:
10.0 Excellent
Pros: The staff was awesome, from front desk staff (We especially liked Damon!), to cleaning staff, to breakfast personnel, to maintenance people. They were all friendly and helpful. The breakfast was very good, plenty of variety including hot and cold foods and they kept everything refreshed so we did not run out of food. Everything was super clean in our room, the beds were comfortable, having a refrigerator and microwave in our room was great, plenty of TV stations, and the whole hotel smelled good! The fresh-baked cookies, and an unlimited supply of coffee and water 24/7 were great bonuses, as well as the pool being open til midnight. The location was perfect to be able to walk and see everything in Gatlinburg, and just leave our car parked at the hotel. We really enjoyed our stay here and would definitely stay again!
Cons: It was a little warm in the breakfast area in the morning. The beds were a little high for being able to get into them easily.
10.0 Excellent
Pros: Check-in staff was hospitable and helpful. Room was clean and updated. 1 block from Parkway (Gatlinburg's main street). Highly recommend!
Cons:
7.9 Good
Pros: The beds were comfortable and the breakfast was good.
Cons: No chairs in the room other than the desk chair making it uncomfortable for two people to relax, read and/or watch tv. The parking was tight, our car was parked in a handicap space and when we got out the next mornings someone had parked in the stripped area next to our car each morning.
10.0 Excellent
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Cons: Wish there was an outdoor pool.
10.0 Excellent
Pros: Almost everything
Cons: Not enough parking
4.6 Okay
Pros: the pool was nice and so was the breakfast
Cons: no view from balcony unless u want to watch people do construction
9.6 Excellent
Pros: Property was very clean! Rooms were comfortable and modern. Hotel was very close to parkway in Gatlinburg. Staff was very accommodating, housekeeping did a great job.
Cons: The only downside is the parking lot is VERY tiny! But we made it work. It’s basically just park where you fit in lol
9.2 Excellent
Pros: Clean and nice shower
Cons: Nothing
10.0 Excellent
Pros: Great breakfast and friendly staff.
Cons: Not enough parking
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Be Our Guest Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2017 TripAdvisor Certificate of Excellence winner
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.4 Excellent
Based on 906 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: It was great!
Okay
5.1
Pros: Location was fantastic
Excellent
10.0
Pros: The quietness of our stay!
Excellent
10.0
Pros: Great place to stay in Gatlinburg close to the attractions...
Good
6.3
Okay
4.2
Pros: The pool and hot tub clean
Excellent
9.2
Pros: The jacuzzi tubs the swimming pools and it was pretty clean
Excellent
9.0
Pros: Loved everything- within walking distance. Staff helpful and friendly. Breakfast was great. It was so quiet @ back of hotel where our room was - comfortable and clean! My sister and I could have stayed forever.
Good
7.9
Pros: Location
Excellent
8.0
Pros: The staff
Excellent
10.0
Pros: Rooms were very nice. Beds were firm but comfortable. Breakfast buffet had a nice variety of food. Great location.
Good
7.5
Pros: It was close to everything. Love the location.
Details
Reviews
Overall 8.4 Excellent
Based on 906 reviews
Wellness
9.2
Value
9.1
Pool
8.9
Service
8.3
Location
8.0
Room
7.5
Breakfast
7.1
Food
5.1
Comfort
5.0
WiFi
4.9
Vibe
4.7
Amenities
2.7
Pool
8.6
Location
8.2
Service
7.9
Breakfast
7.5
Room
7.1
Comfort
5.2
10.0 Excellent
Pros: It was great!
Cons:
5.1 Okay
Pros: Location was fantastic
Cons: The beds were very hard. The bathroom could have been cleaner. I also didn't expect to have well worn towels and very old soap (had brown spots all over it if in enclosed package).
10.0 Excellent
Pros: The quietness of our stay!
Cons: There was nothing we can complain about!
10.0 Excellent
Pros: Great place to stay in Gatlinburg close to the attractions...
Cons: Nothing
6.3 Good
Pros:
Cons: A little run down.
4.2 Okay
Pros: The pool and hot tub clean
Cons: Looked as if it was built in 80s and never updated floors hadn’t been vacuumed in the room
9.2 Excellent
Pros: The jacuzzi tubs the swimming pools and it was pretty clean
Cons: We had a lot of problems card keys.
9.0 Excellent
Pros: Loved everything- within walking distance. Staff helpful and friendly. Breakfast was great. It was so quiet @ back of hotel where our room was - comfortable and clean! My sister and I could have stayed forever.
Cons: The SLOW elevator! Easier to take the steps if you can. Not sure how handicapped or people with walking issues could navigate some areas.
7.9 Good
Pros: Location
Cons: Parking was bad
8.0 Excellent
Pros: The staff
Cons: The room's bathroom. The sink & shower were leaking. Bathroom needs refreshment!!!
10.0 Excellent
Pros: Rooms were very nice. Beds were firm but comfortable. Breakfast buffet had a nice variety of food. Great location.
Cons:
7.5 Good
Pros: It was close to everything. Love the location.
Cons: The parking could have been better.
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
This hotel enjoys a convenient setting in Gatlinburg. The hotel is situated close to the Smoky Mountain Brewery. Guests will find themselves in close proximity to Ripley's Aquarium of the Smokies, Ober Gatlinburg Aerial Tramway, the Ripley's Haunted Adventure, and the Star Cars Museum. This wonderful hotel exudes elegance and charm, offering visitors a truly relaxing setting in which to unwind. The hotel comprises beautifully-designed, spacious guest rooms, which come complete with modern amenities. Guests are invited to avail of the many facilities and services that this charming hotel has to offer.
Overall 8.1 Excellent
Based on 1,327 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Great Free Breakfast! The food was cooked right there as you waited, rooms were clean ! Service was excellent!
Good
7.5
Pros: Our room had a small balcony with a view of the parking lot. Our friends paid the same price and had a large balcony with a street view and a nicer room. They were a lot luckier than us!!
Excellent
9.6
Pros: location was good. clean and friendly staff
Excellent
9.6
Pros: The continental breakfast was excellent, with the omelets and potatoes and sausage, along with cereal and juice, etc. We were also very happy with the hotels location, and the staff was very helpful with an early check in for us.
Good
6.3
Pros: Breakfast was great
Mediocre
3.0
Pros: Breakfast availability
Poor
1.0
Pros: convenience of being close to the attractions and restaurants. The front desk was very friendly
Excellent
10.0
Pros: The location is perfect. You can walk the entire strip. Also, breakfast is free including an omelet station.
Mediocre
3.3
Pros: The location was good...the breakfast was ok... but the staff was awful who served it ...the one older man who cooked on Monday morning was wonderful that was it the rest were rude and very unfriendly.
Good
6.7
Pros: Bed was comfortable. Handicap shower was nice. Location was good
Excellent
8.3
Good
7.0
Pros: Location.........location....location! Excellent!
Details
Reviews
Overall 8.1 Excellent
Based on 1,327 reviews
Cleanliness
7.9
Comfort
8.0
Location
9.0
Services
7.6
Staff
8.6
Value for money
7.4
9.6 Excellent
Pros: Great Free Breakfast! The food was cooked right there as you waited, rooms were clean ! Service was excellent!
Cons: All was great!
7.5 Good
Pros: Our room had a small balcony with a view of the parking lot. Our friends paid the same price and had a large balcony with a street view and a nicer room. They were a lot luckier than us!!
Cons: The room smelled like stale smoke.
9.6 Excellent
Pros: location was good. clean and friendly staff
Cons: a little high on price
9.6 Excellent
Pros: The continental breakfast was excellent, with the omelets and potatoes and sausage, along with cereal and juice, etc. We were also very happy with the hotels location, and the staff was very helpful with an early check in for us.
Cons: Honestly, the parking is a little tight, and the bathroom had a little mold in the corners.
6.3 Good
Pros: Breakfast was great
Cons: Had spider in cor er of room upon arrival and more on the balcony. The room seemed a bit dated and the door to the balcony had water damage and rot around it. Could use a make over.
3.0 Mediocre
Pros: Breakfast availability
Cons: Upon check-in the clerk wasn’t friendly or informative. Our room wasn’t clean-hair in shower, bugs on the floor, the bed skirt had some sort of substance on it and the toilet wouldn’t flush. We were given another room which was better
1.0 Poor
Pros: convenience of being close to the attractions and restaurants. The front desk was very friendly
Cons: We stayed a total of 4 nights and our room was only cleaned once. The day they cleaned my daughters ipad was stolen from our room and a hairbrush that I gave $20 for! I will never go back.
10.0 Excellent
Pros: The location is perfect. You can walk the entire strip. Also, breakfast is free including an omelet station.
Cons:
3.3 Mediocre
Pros: The location was good...the breakfast was ok... but the staff was awful who served it ...the one older man who cooked on Monday morning was wonderful that was it the rest were rude and very unfriendly.
Cons: That place was dirty,dated,not kept up at all...I would never stay in that dump again. The staff was very rude and unfriendly. The room had knats in it from the smell of the sewer coming from the bathroom..it most definitely is not worth the money I paid for it. The pool was freezing the hot tub was not hot...the paint was chipping everywhere in the pool and hot tub ...the hot tub has so much chlorine it burned my eyes...and bleached my daughters shirt... it was awful I was so disappointed never would I stay there again...one big outdated dirty dump.
6.7 Good
Pros: Bed was comfortable. Handicap shower was nice. Location was good
Cons: The air conditioner was very noisy. The handicap bathroom had no counter so we had to put things on the floor. Very few close handicapped parking spaces. Made it very difficult for us.
8.3 Excellent
Pros:
Cons: Great location
7.0 Good
Pros: Location.........location....location! Excellent!
Cons: Titles in bathroom wet and moldy......gave the room a musty smelling.
This hotel enjoys a convenient setting in Gatlinburg. The hotel is situated close to the Smoky Mountain Brewery. Guests will find themselves in close proximity to Ripley's Aquarium of the Smokies, Ober Gatlinburg Aerial Tramway, the Ripley's Haunted Adventure, and the Star Cars Museum. This wonderful hotel exudes elegance and charm, offering visitors a truly relaxing setting in which to unwind. The hotel comprises beautifully-designed, spacious guest rooms, which come complete with modern amenities. Guests are invited to avail of the many facilities and services that this charming hotel has to offer.
With a stay at Mountain House Inn in Gatlinburg, you'll be a 4-minute walk from Ripley's Aquarium of the Smokies and 10 minutes by foot from Gatlinburg Sky Lift. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,238 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.8
Pros: Walking distance to parkway
Okay
5.0
Good
6.8
Pros: It was nice having a pool and the location of the motel was in walking distance of all the shops in Gautlinburg.
Excellent
9.2
Pros: The room was comfortable and clean. It had a fridge to store food and drinks. It’s on a quiet street but within walking distance of The Village, the nicest shops and places to eat. It is also has easy access to main highway for Rocky Top Sports for our soccer tournaments. Staff is helpful and friendly!
Excellent
8.8
Pros: The room was nice size and clean. The location is good. The charge is reasonable. Will stay again.
Good
7.1
Pros: Close to the strip.
Good
7.9
Pros: The location is very nice and close to the main attractions.
Excellent
10.0
Pros: It was a perfect distance from the downtown. We enjoyed walking from the hotel to all the attractions but yet it was a quiet place to stay. Friendly staff. Highly recommend!
Good
7.1
Pros: location good staff nice
Good
6.0
Pros: It's location
Excellent
8.8
Pros: The location is amazing. It is really close to downtown Gatlinburg. The staff was very friendly and helpful. I would recommend staying here!
Mediocre
3.3
Pros: Nothing. Had to go buy our own cleaning supplies. The beds were so uncomfortable,hard like bricks, flat pillows. The smell was bad ,like old wet mold.
Details
Reviews
Overall 8.1 Excellent
Based on 1,238 reviews
Location
9.8
Value
9.4
Service
8.5
Room
5.9
Breakfast
3.3
Location
9.8
Value
9.6
Service
8.4
Room
4.8
Comfort
4.3
Location
9.8
Value
9.4
Service
8.7
Room
6.2
Comfort
5.7
3.8 Mediocre
Pros: Walking distance to parkway
Cons: Dirty and light fixtures broken and hanging by wires in ceiling, very unsafe. Stains on furniture
5.0 Okay
Pros:
Cons: need up dating
6.8 Good
Pros: It was nice having a pool and the location of the motel was in walking distance of all the shops in Gautlinburg.
Cons:
9.2 Excellent
Pros: The room was comfortable and clean. It had a fridge to store food and drinks. It’s on a quiet street but within walking distance of The Village, the nicest shops and places to eat. It is also has easy access to main highway for Rocky Top Sports for our soccer tournaments. Staff is helpful and friendly!
Cons:
8.8 Excellent
Pros: The room was nice size and clean. The location is good. The charge is reasonable. Will stay again.
Cons: The bathroom is so small. You can barely close the door. Need sliding door. The bathtub floor curve was so slick I sled and hit elbow.
7.1 Good
Pros: Close to the strip.
Cons: Staff had issue with towels
7.9 Good
Pros: The location is very nice and close to the main attractions.
Cons: None.
10.0 Excellent
Pros: It was a perfect distance from the downtown. We enjoyed walking from the hotel to all the attractions but yet it was a quiet place to stay. Friendly staff. Highly recommend!
Cons: Didn't have any kind of breakfast. But they did have a microwave and fridge in the room.
7.1 Good
Pros: location good staff nice
Cons: no breakfast
6.0 Good
Pros: It's location
Cons: It does not appear to have been updated in quite a while. The reception employees were not personable.
8.8 Excellent
Pros: The location is amazing. It is really close to downtown Gatlinburg. The staff was very friendly and helpful. I would recommend staying here!
Cons:
3.3 Mediocre
Pros: Nothing. Had to go buy our own cleaning supplies. The beds were so uncomfortable,hard like bricks, flat pillows. The smell was bad ,like old wet mold.
Cons:
With a stay at Mountain House Inn in Gatlinburg, you'll be a 4-minute walk from Ripley's Aquarium of the Smokies and 10 minutes by foot from Gatlinburg Sky Lift. The front desk is staffed during limited hours. Free self parking is available onsite.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Overall 7.9 Good
Based on 3,813 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Good location, great staff, and just relaxing
Excellent
10.0
Pros: The location was beautiful. It was very peaceful and quiet.
Okay
5.0
Pros: Room was clean but didn’t get enough towels for each day for 3 people
Good
7.9
Pros: Had to be moved to Westgate on the parkway the first night. The staff there is rude and terrible! I was so happy to return to River terrace the next morning for the remainder of our trip. The bathrooms need serious updating and the carpet could use replacing but we love the location and are repeat customers simply for that reason. The staff at River Terrace is wonderful and so helpful!
Excellent
8.0
Pros: They went above and beyond to make sure our stay was wonderful, no complaints here.
Excellent
10.0
Pros: Pool was great, We loved the area, and withing walking distance to all the activiteis around.
Good
7.9
Pros: It was close to town and restaurants!!
Excellent
9.6
Excellent
10.0
Good
6.7
Pros: Location was amazing, Gatlinburg was great, staff was really friendly and very helpful. I loved the ability to text the front desk.
Excellent
10.0
Pros: We loved our room, the view, and the location. Great place to stay. We will stay thre again.
Excellent
8.3
Pros: Location, pool, room
Details
Reviews
Overall 7.9 Good
Based on 3,813 reviews
Service
8.6
Location
8.5
Room
6.3
Amenities
3.8
Breakfast
3.1
Vibe
2.9
WiFi
2.5
Service
8.5
Location
8.5
Room
5.6
Cleanliness
5.4
Amenities
3.9
Breakfast
3.6
Vibe
2.0
WiFi
1.6
Service
9.2
Location
8.1
Room
6.2
Amenities
3.7
Vibe
3.3
Breakfast
3.3
WiFi
0.9
Service
8.7
Location
8.7
Room
5.7
10.0 Excellent
Pros: Good location, great staff, and just relaxing
Cons: Nothing
10.0 Excellent
Pros: The location was beautiful. It was very peaceful and quiet.
Cons:
5.0 Okay
Pros: Room was clean but didn’t get enough towels for each day for 3 people
Cons: Walking the steep drive to get to our room and our parking space in front of room was gone when we got back
7.9 Good
Pros: Had to be moved to Westgate on the parkway the first night. The staff there is rude and terrible! I was so happy to return to River terrace the next morning for the remainder of our trip. The bathrooms need serious updating and the carpet could use replacing but we love the location and are repeat customers simply for that reason. The staff at River Terrace is wonderful and so helpful!
Cons:
8.0 Excellent
Pros: They went above and beyond to make sure our stay was wonderful, no complaints here.
Cons: The bar at the restaurant on the site was not open and was told they had no bartender. They told us while eating supper that there had to be 65% rooms filled before they opened the buffet for breakfast. They should tell you at check in .
10.0 Excellent
Pros: Pool was great, We loved the area, and withing walking distance to all the activiteis around.
Cons:
7.9 Good
Pros: It was close to town and restaurants!!
Cons: Nothing was wrong!!
9.6 Excellent
Pros:
Cons: Parking was too tight
10.0 Excellent
Pros:
Cons: No
6.7 Good
Pros: Location was amazing, Gatlinburg was great, staff was really friendly and very helpful. I loved the ability to text the front desk.
Cons: The balcony was dirty, covered in a water leak, there was a bandaid on the ground. The coffee machine was missing a piece, the whole place just seemed old, a little out of date and dingy, paint scrapes and just poorly maintained. The WiFi was non-existent (the network was there but didn't work at all), the lack of elevator was a surprise, the hills were exhausting to climb...as well as the lack of hottub/whirlpool and no breakfast was frustrating.
10.0 Excellent
Pros: We loved our room, the view, and the location. Great place to stay. We will stay thre again.
Cons:
8.3 Excellent
Pros: Location, pool, room
Cons: Housekeeping only cleaned our room once in our 4 day stay. I submitted complaint at reception when we checked out but don't expect any reply. Would've liked a hotel breakfast service.
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
Overall 7.9 Good
Based on 874 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The room was beautiful and comfortable. We will be returning here when we come back next year.
Excellent
8.8
Pros: Rooms have had some remodeling done. Wood grain laminate flooring, which looks better than carpet and surely easier to keep clean. Board and Batten on the bathroom wall and tiled shower. Bed was comfortable. I did not get in the pool, but there were people in it and it looked clean. Nice place for the price.
Excellent
10.0
Pros: Everything was fine. Fantastic value
Excellent
10.0
Pros: The room was clean and bedsimple where soft, breakfast was very good well stocked. It was a great experience staying here will definitely be back. Short walk to strip also.
Excellent
10.0
Pros: Very clean, great location and the bed was very nice. My wife wanted to bring it home.
Excellent
10.0
Pros: Very nice room especially for the location and comfortable room
Excellent
8.0
Pros: I really enjoyed staying there it was very clean and comfortable. Staff was very nice. I absolutely loved the glider rocking chairs outside in front of our room . The location is very convenient and in walking distance from stores and restaurants. I would definitely stay there again
Excellent
8.3
Pros: Look like lots of blood stains on balcony floor that spooked us out every time we tried to relax out there. Look like little blood splatter on wall outlet next to dresser by hallway entrance.
Excellent
10.0
Pros: Room very clean, the staff friendly. Walking distance to the main atraccions.
Excellent
10.0
Pros: Great location! And clean and updated
Okay
4.6
Pros: the bed was comfortable and liked the hardwood floors.
Excellent
10.0
Pros: The breakfast was great, the rooms was clean, and the location was perfect for where we needed to be everything was in walking distance
Good
6.0
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Details
Reviews
Overall 7.9 Good
Based on 874 reviews
Cleanliness
7.7
Comfort
7.7
Location
9.0
Services
7.3
Staff
8.2
Value for money
7.8
10.0 Excellent
Pros: The room was beautiful and comfortable. We will be returning here when we come back next year.
Cons: The stay wasn't long enough.
8.8 Excellent
Pros: Rooms have had some remodeling done. Wood grain laminate flooring, which looks better than carpet and surely easier to keep clean. Board and Batten on the bathroom wall and tiled shower. Bed was comfortable. I did not get in the pool, but there were people in it and it looked clean. Nice place for the price.
Cons: The outlet the floor lamp was plugged into did not work.
10.0 Excellent
Pros: Everything was fine. Fantastic value
Cons: It would be nice if they had denser, flatter pillows. I sleep better with these
10.0 Excellent
Pros: The room was clean and bedsimple where soft, breakfast was very good well stocked. It was a great experience staying here will definitely be back. Short walk to strip also.
Cons: Nothing
10.0 Excellent
Pros: Very clean, great location and the bed was very nice. My wife wanted to bring it home.
Cons:
10.0 Excellent
Pros: Very nice room especially for the location and comfortable room
Cons: I really can’t complain about anything, don’t about the other rooms but ours was very nice n comfortable
8.0 Excellent
Pros: I really enjoyed staying there it was very clean and comfortable. Staff was very nice. I absolutely loved the glider rocking chairs outside in front of our room . The location is very convenient and in walking distance from stores and restaurants. I would definitely stay there again
Cons: There was no hair dryer in the room.
8.3 Excellent
Pros: Look like lots of blood stains on balcony floor that spooked us out every time we tried to relax out there. Look like little blood splatter on wall outlet next to dresser by hallway entrance.
Cons: Sorry I put answer to this question in box above. But everything else was fine.
10.0 Excellent
Pros: Room very clean, the staff friendly. Walking distance to the main atraccions.
Cons: Breakfast, didn’t have much to choose from
10.0 Excellent
Pros: Great location! And clean and updated
Cons:
4.6 Okay
Pros: the bed was comfortable and liked the hardwood floors.
Cons: we were ok with the place, even after having a little trouble signing in. They got us and our guest mixed up and didn't give us side by side rooms, as requested. and then when getting ready to leave a roach crawled across the ceiling of the bathroom. room 111. I told the guy at the front desk, and showed it to him, he didn't seem to care. wont be stay at a howard johnsons by wyndham roach motel in Gatlinburg tn , again.
10.0 Excellent
Pros: The breakfast was great, the rooms was clean, and the location was perfect for where we needed to be everything was in walking distance
Cons:
6.0 Good
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Cons: security lights were off going to room one nite. could use another towel rack in bathroom. would like a computer in lobby for guest to use, and a iron /iron board in room would be nice.
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
Overall 7.9 Good
Based on 682 reviews
All reviews
- All reviews
Excellent
9.6
Pros: The staff was helpful. Room is big. Close to the centre. Breakfast is good. Room cleaning every day. Quiet place!
Okay
5.0
Pros: The room we got was a king with sofa, I got it because I have 2 small children and I wanted a larger room so they could run around and be comfortable. It was a good size room and we were comfortable.
Mediocre
2.9
Pros: Nithing
Okay
4.6
Pros: Location was the only perk
Good
7.9
Pros: I was very impressed with the breakfast. It was delicious. The bed were comfortable. The room was clean and spacious.
Excellent
9.6
Pros: Loved how close it was to everything
Okay
5.0
Pros: Location was ok and the semi private balcony over the river was nice
Poor
1.0
Pros: The balcony over the creek.
Excellent
8.0
Pros: Being on the creek and cleanliness
Excellent
9.0
Pros: Proximity to shopping area and trolley stops. Breakfast was good. Free parking .
Good
7.9
Pros: We LOVED how close it was to downtown. We always walked to downtown from the hotel. Loved how the clean the rooms were and waking up to go outside on the balcony and just feel the breeze and soak in the peace and quiet. It was also a short drive to fishing and to pigeon forge
Excellent
8.8
Pros: The location and the balcony area. Beds were very comfy and the staff were very friendly. Location was close enough to walk to shops but far enough away for a little privacy.
Details
Reviews
Overall 7.9 Good
Based on 682 reviews
Cleanliness
7.5
Comfort
7.9
Location
8.6
Services
7.4
Staff
8.3
Value for money
7.8
9.6 Excellent
Pros: The staff was helpful. Room is big. Close to the centre. Breakfast is good. Room cleaning every day. Quiet place!
Cons: The shampoo bottle was sooo tiny.. :)
5.0 Okay
Pros: The room we got was a king with sofa, I got it because I have 2 small children and I wanted a larger room so they could run around and be comfortable. It was a good size room and we were comfortable.
Cons: Check in was 3 the man at the counter said it would be ready around 5, we got to the room at 5 with my 2 small kids and nothing was clean. 5 minutes later 3 ppl came to clean it. Later we went to use a throw blanket and it was covered in black hair(I am blond and so are my kids) I was completely disguested.
2.9 Mediocre
Pros: Nithing
Cons: Room Smelled awful pool was tiny breakfast was awful. The building beside us was falling down and looked horrible the parking lot and ridges in it that scraped the underneath of my car. Cob webs everywhere. I tried getting a different hotel but they were all booked because of some car show I requested a refund but nothing !
4.6 Okay
Pros: Location was the only perk
Cons: The staff was incredibly rude and unhelpful! We arrived at 3:20pm and went to check in and the employees were having personal conversations at the front and telling us we needed to back up and wait. We were the only people in line. They were discussing moving over the weekend among other personal things. THIRTY MINUTES LATER they finally acknowledged us and then didn’t know what they were doing blaming the system being new, etc. If check in is at 3pm and there are not one but two employees at the front desk it should not have taken half an hour to be checked in. We are obviously traveling and we’re exhausted from being on the road all day and to have to wait for them to chit chat was incredibly rude. The place smelled weird and wasn’t what you’d expect from a best western. You’ve got to dodge spider webs to get to your room. I would NOT recommend this place despite the close location due to the staff alone. They play the blame game and don’t care at all about customer service. I had gotten 2 other families to book here since we all traveled up for a wedding and they had similar, if not worse, experiences!
7.9 Good
Pros: I was very impressed with the breakfast. It was delicious. The bed were comfortable. The room was clean and spacious.
Cons: I would have preferred not to share the balcony with the neighbors.
9.6 Excellent
Pros: Loved how close it was to everything
Cons:
5.0 Okay
Pros: Location was ok and the semi private balcony over the river was nice
Cons: The hotel halls had a musty smell and carpet was dirty..The room smealt so bad of mold that we actually had to go buy air freshener to tolerate it. Our shower leaked, the floor above us, air conditioner was leaking onto our balcony..Trash cans stayed full. The elevator was so dirty that we were scared to touch the walls..2 floors down had a loud party going on 2 nights of our stay and nothing was done to quiet them down at 1 am in the morning..
1.0 Poor
Pros: The balcony over the creek.
Cons: The housekeeping was awful. They never once come in our room. To change the sheets. Empty the trash. Or bring fresh towels. I would not stay here again! Or recommend this hotel.
8.0 Excellent
Pros: Being on the creek and cleanliness
Cons: Shared balcony and it was kind of farther away
9.0 Excellent
Pros: Proximity to shopping area and trolley stops. Breakfast was good. Free parking .
Cons:
7.9 Good
Pros: We LOVED how close it was to downtown. We always walked to downtown from the hotel. Loved how the clean the rooms were and waking up to go outside on the balcony and just feel the breeze and soak in the peace and quiet. It was also a short drive to fishing and to pigeon forge
Cons: The parking lot. It needs to be bigger. There was a lot of times we would drive somewhere and come back and every single parking spot was taken and people were parked behind other cars or we had to find a space that was ok to park there
8.8 Excellent
Pros: The location and the balcony area. Beds were very comfy and the staff were very friendly. Location was close enough to walk to shops but far enough away for a little privacy.
Cons: The outside of the hotel was a little run down. Needs some updates. The trash does not need to be kept in the stairwells because we took the stairs most of the time and it was a very unpleasant smell.
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,457 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Location. Free parking. Room was okay - comfortable... som maintenance needed... the pool and hot tub looked nice/fun though we did NOT use it... I liked our balcony...
Good
6.3
Pros: Room was comfortable for older place. Poor renovation of bathroom. Bathroom door actually hit the toilet when fully opened.
Excellent
9.6
Pros: The location was great, walked to everything and short drive to Pigeon Ford. The trolley stops right in front of the hotel. My 4 year old son loved the indoor pool. Had to mention this: My husband left a box of cigars in the room, he never smoked them because the hotel is non smoking which is a great thing. On the way home, maybe an hour away, he realized he forgot them. He was sure they were gone. We called the hotel and they said they would send someone up stairs to retrieve them and call us back. A couple hours later, the front desk called us and let us know they had our property and that the person who handles shipping would give us a call. My husband was happy but felt the Cuban cigars would be missing. 2 days later we received a call from the shipping guy and then 3 days later we received the cigars with all of his cigars in there. It’s so refreshing and a blessing to know that there are honest people out there. Thank you Glenstone Lodge! We’ll see you guys next time we’re in Gatlinburg.
Excellent
10.0
Pros: Room , pool indoors and outdoor, picnic area and the location is perfect, walk distance to everything.
Good
6.0
Pros: Employees were kind. Although I didn’t need much, the enter action I did have was pleasant
Excellent
9.6
Pros: The king size bed was HUGE! Everything was extremely clean!
Good
7.0
Pros: Location
Okay
4.6
Pros: The room was nice
Poor
1.0
Pros: The staff was very nice and helpful.
Excellent
9.6
Pros: The facility was very nice and the pools were very nice. The room was clean and the beds were very comfortable! The staff was wonderful! We arrived early and they allowed us to go ahead and park our vehicle and they called us as soon as our room was ready which was a very nice touch! Would definitely recommend this facility!
Good
7.9
Pros: Staff was friendly, and they had a very nice pool!
Excellent
8.8
Pros: Not to far from down town
Details
Reviews
Overall 7.6 Good
Based on 1,457 reviews
Location
8.3
Service
8.1
Pool
7.2
WiFi
6.9
Cleanliness
5.6
Room
5.5
Breakfast
4.9
Food
4.6
Comfort
4.1
Vibe
4.0
Wellness
3.8
Amenities
3.3
Location
8.0
Service
7.8
Pool
7.7
Cleanliness
5.7
Room
5.5
Breakfast
4.5
Food
4.4
Wellness
3.8
Comfort
3.7
Vibe
3.6
Amenities
3.0
Service
8.7
Location
8.3
Pool
7.5
Value
6.1
Room
5.3
Breakfast
4.9
Comfort
4.8
Vibe
3.2
Amenities
2.9
7.5 Good
Pros: Location. Free parking. Room was okay - comfortable... som maintenance needed... the pool and hot tub looked nice/fun though we did NOT use it... I liked our balcony...
Cons: Old... dated... hot in the hallways... things in bathroom in disrepair...
6.3 Good
Pros: Room was comfortable for older place. Poor renovation of bathroom. Bathroom door actually hit the toilet when fully opened.
Cons: Buy some new ice machines that work. Indoor pool needs updated. Putting green condition was awful. We expected restaurant to be open. Wasn’t advertised that it was closed. Staff wasn’t very friendly overall.
9.6 Excellent
Pros: The location was great, walked to everything and short drive to Pigeon Ford. The trolley stops right in front of the hotel. My 4 year old son loved the indoor pool. Had to mention this: My husband left a box of cigars in the room, he never smoked them because the hotel is non smoking which is a great thing. On the way home, maybe an hour away, he realized he forgot them. He was sure they were gone. We called the hotel and they said they would send someone up stairs to retrieve them and call us back. A couple hours later, the front desk called us and let us know they had our property and that the person who handles shipping would give us a call. My husband was happy but felt the Cuban cigars would be missing. 2 days later we received a call from the shipping guy and then 3 days later we received the cigars with all of his cigars in there. It’s so refreshing and a blessing to know that there are honest people out there. Thank you Glenstone Lodge! We’ll see you guys next time we’re in Gatlinburg.
Cons: The buffet breakfast had limited items but staff was super friendly.
10.0 Excellent
Pros: Room , pool indoors and outdoor, picnic area and the location is perfect, walk distance to everything.
Cons:
6.0 Good
Pros: Employees were kind. Although I didn’t need much, the enter action I did have was pleasant
Cons: The restaurant was closed. The bathroom tub had rust on the inside where one would stand for showering. There was a constant drip from tub. One of the lights did not work. My thought is we got one of the worst rooms because fee was lowered
9.6 Excellent
Pros: The king size bed was HUGE! Everything was extremely clean!
Cons: The inside pool was too hot.Outside pool was great.
7.0 Good
Pros: Location
Cons: It was not a 3 star hotel
4.6 Okay
Pros: The room was nice
Cons: The whole place needs a paint job. Smelled like body odor on second floor. The hot tub is a gimmick. Who has an un jetted hot tub? That's like taking a bath with other people. Gross. We were disappointed in everything about this place but the inside of the room. It's in need of a face lift.
1.0 Poor
Pros: The staff was very nice and helpful.
Cons: The location was way too close to other hotels. The parking lot had NO parking spaces so you had the risk of someone hitting your car. There was also a 2-3 inch cockroach crawling on our bathroom counter. NOT HAPPY!
9.6 Excellent
Pros: The facility was very nice and the pools were very nice. The room was clean and the beds were very comfortable! The staff was wonderful! We arrived early and they allowed us to go ahead and park our vehicle and they called us as soon as our room was ready which was a very nice touch! Would definitely recommend this facility!
Cons:
7.9 Good
Pros: Staff was friendly, and they had a very nice pool!
Cons: Rooms were small, and bathroom was extremely small.
8.8 Excellent
Pros: Not to far from down town
Cons: Little high on the price
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.5 Good
Based on 1,594 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Good
7.0
Pros: Good location and room layout for stay. Very close to amenities around. We like the bedding and seating area on the window. It is so quiet at night so people can get good sleep whole night.
Excellent
10.0
Pros: Friendly staff, very clean
Okay
4.0
Pros: Close to strip, rooms were clean, staff was AMAZING.
Excellent
9.0
Pros: This was a great price for a room and exactly what I expected. Location is very good - can walk downtown and don't have to pay for parking.
Okay
5.0
Pros: The location. The front desk person was very attentive.
Okay
5.0
Pros: The location
Excellent
10.0
Excellent
9.0
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Details
Reviews
Overall 7.5 Good
Based on 1,594 reviews
Location
9.2
Value
9.1
Service
7.7
WiFi
7.1
Room
5.1
Comfort
4.0
Cleanliness
3.8
Food
2.9
Amenities
2.5
Breakfast
2.0
Location
9.3
Value
9.1
Service
7.8
Room
5.6
Comfort
4.7
Cleanliness
4.0
Food
3.0
Breakfast
1.5
Location
9.3
Value
9.1
Service
7.7
Room
5.4
Cleanliness
3.5
Amenities
2.9
Vibe
2.5
Breakfast
2.0
Value
9.3
Location
8.7
Room
5.0
Comfort
4.3
Cleanliness
3.5
Breakfast
2.3
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
7.0 Good
Pros: Good location and room layout for stay. Very close to amenities around. We like the bedding and seating area on the window. It is so quiet at night so people can get good sleep whole night.
Cons: Parking lot are very narrow so some parking lot could not be used by some specific vehicles like SUV and Pickups. The breakfast room is too small so some people have to grab and go in the peak breakfast time.
10.0 Excellent
Pros: Friendly staff, very clean
Cons:
4.0 Okay
Pros: Close to strip, rooms were clean, staff was AMAZING.
Cons: We went down for breakfast about 1 1/2 hours before breakfast was over. Hardly anything left. We specifically stayed here for the breakfast. Two people stayed in my room. The shower was hot for one 10 minute shower. Waited an hour and water still not warm
9.0 Excellent
Pros: This was a great price for a room and exactly what I expected. Location is very good - can walk downtown and don't have to pay for parking.
Cons:
5.0 Okay
Pros: The location. The front desk person was very attentive.
Cons: Rugs look dirty and worn out. The aisle on the second floor near the elevator was smelly (to marihuana). The heater had a burned smell.
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
9.0 Excellent
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Cons: Only negative drawback was the parking. Very very tight parking spaces.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.4 Good
Based on 1,777 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.8
Pros: Location
Okay
5.4
Pros: Large T V
Good
6.0
Pros: Location
Okay
5.4
Okay
4.6
Pros: The location was great!
Okay
5.0
Pros: That it was close to every thing
Poor
1.0
Pros: Nothing, the hotel was really outdated and the room was in really bad shape.
Excellent
8.3
Pros: Close to everything to walk downtown.
Mediocre
2.9
Excellent
8.0
Pros: The hotel was the perfect location, room was clean and spacious
Good
7.5
Pros: food that was there was good.
Good
7.9
Details
Reviews
Overall 7.4 Good
Based on 1,777 reviews
Location
8.1
Service
7.3
Breakfast
6.3
Room
5.9
Cleanliness
4.0
Amenities
2.6
WiFi
0.7
Bar
0.0
Location
8.0
Service
7.4
Value
6.5
Breakfast
6.0
Room
4.9
Cleanliness
2.7
Amenities
2.3
Location
8.2
Comfort
7.6
Service
7.2
Room
6.3
Breakfast
6.3
Cleanliness
4.2
Vibe
3.0
Amenities
2.2
Room
5.0
8.8 Excellent
Pros: Location
Cons: Bed
5.4 Okay
Pros: Large T V
Cons: Dated room—cramped—no chair—bugs of some type. Room not worth the money n
6.0 Good
Pros: Location
Cons: My bed was not made one day and the housekeeper took some of my money
5.4 Okay
Pros:
Cons: No parking, staff was not helpful. I had to park at another hotel and walk to room. Was going to pay cash on arrival but they charged my card even though it said it wouldn't be charged when I made reservation. Reserved room with balcony, no balcony! Very disappointed ☹️
4.6 Okay
Pros: The location was great!
Cons: The carpet needed to be cleaned, the bed linens and towels were stained. We had plumbing issues when we arrived as well. There were holes in the bathroom wall. My reservations stated the my room would have a balcony but that was not true upon arrival!
5.0 Okay
Pros: That it was close to every thing
Cons: We were put way up on the hill with no pool acsess had to walk down a big hill or walk around by a pool that does not go with building to go to an elevator that took you down to parking garage were there was a very small pool beside the rooms there it was dirty and very crowded. People below our room were smoking out under our balcony with no view and could not sit out there the rooms next to us had parties going on on both sides of us people running in and out all night and day but room was ok for the price just next time I want to make sure i have a view like was booked could not see any thing for over grown trees and would have liked for it to be non smoking on the flior below us
1.0 Poor
Pros: Nothing, the hotel was really outdated and the room was in really bad shape.
Cons: Most everything
8.3 Excellent
Pros: Close to everything to walk downtown.
Cons: The shower curtain bar was broke in our room.
2.9 Mediocre
Pros:
Cons: Continental breakfast was horrible Never restocked no milk horrible especially for cereal. Rooms not updating ASAP. Paint peeling bugs everywhere.
8.0 Excellent
Pros: The hotel was the perfect location, room was clean and spacious
Cons: Our bed didnt get made the entire stay (3 nights) they did take out the trash and bring towels.
7.5 Good
Pros: food that was there was good.
Cons: breakfast was fair. only 1 attendant, so many time food was gone, condiments were empty.
7.9 Good
Pros:
Cons: Heated pool did not work
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
When you stay at Reagan Resorts Inn in Gatlinburg, you'll be on the Strip, just steps from Gatlinburg Space Needle and Ole Smoky Moonshine Distillery. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 7.2 Good
Based on 1,259 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3.0
Pros: The location
Okay
4.2
Pros: Good location
Excellent
8.8
Pros: location & staff
Mediocre
3.0
Pros: Location was very close to national park
Mediocre
3.3
Excellent
10.0
Pros: Waffles for breakfast were good.
Good
7.5
Pros: Location was great . Friendly staff. Wasnt noisy even though we were on the strip of Gatlinburg.
Excellent
10.0
Excellent
9.6
Pros: Every room has a Balcony, but, they didn't say that the Balcony is facing a Concrete block wall of the next building 8 foot from the Balcony giving you no view at all, very strange.... Bathroom was extremely dated and in terrible condition, grout on the tiles in the tub / shower walls was missing in much of the area. To be centrally located in Gatlinburg, Tn. on the Main street and to charge a substantial rate, you would think they would update and maintain the rooms. The staff were friendly , the cold continental breakfast was O.K. Facility was Clean. Great Location.
Okay
5.4
Pros: Good location
Excellent
10.0
Pros: Tina the receptionist is awesome. She always handles our stays like we are family and we are always happy to see her.
Okay
5.4
Pros: Location is great, the best thing they have going for them.
Details
Reviews
Overall 7.2 Good
Based on 1,259 reviews
Location
9.1
Service
8.7
WiFi
5.3
Room
4.9
Cleanliness
4.8
Breakfast
4.6
Comfort
4.5
Food
4.1
Vibe
2.6
Pool
1.9
Amenities
1.6
Service
8.6
Location
8.3
Breakfast
4.5
Comfort
4.4
Cleanliness
4.3
Room
4.3
Vibe
2.4
Pool
1.6
Amenities
1.6
Location
9.6
Service
8.9
Cleanliness
5.7
Room
4.8
Breakfast
4.7
Comfort
4.5
Pool
2.5
Vibe
2.3
Amenities
2.2
3.0 Mediocre
Pros: The location
Cons: Very dated. None of the cleaning service spoke English. Rooms weren’t cleaned consistently.
4.2 Okay
Pros: Good location
Cons: It was in need of some serious repair’s.was scared of the swimming pool
8.8 Excellent
Pros: location & staff
Cons: little run down in the pool area
3.0 Mediocre
Pros: Location was very close to national park
Cons: Dirty and smelly rooms. Mold in the shower. Dirty hallways. There was a pill found on the floor of the room when first checking in. Pool area was disgusting.
3.3 Mediocre
Pros:
Cons: Dirty, loud and nothing like pictures
10.0 Excellent
Pros: Waffles for breakfast were good.
Cons: I have a gluten concern. Would have been nice if there had been boiled eggs or cheese available for breakfast.
7.5 Good
Pros: Location was great . Friendly staff. Wasnt noisy even though we were on the strip of Gatlinburg.
Cons: It needs an upgrade in carpet or a deep shampoo in the very least . Outlet beside the bed didnt work . Face stain on the sliding glass door when we arrived . Bathroom was very outdated .
10.0 Excellent
Pros:
Cons: I picked the time of year to!
9.6 Excellent
Pros: Every room has a Balcony, but, they didn't say that the Balcony is facing a Concrete block wall of the next building 8 foot from the Balcony giving you no view at all, very strange.... Bathroom was extremely dated and in terrible condition, grout on the tiles in the tub / shower walls was missing in much of the area. To be centrally located in Gatlinburg, Tn. on the Main street and to charge a substantial rate, you would think they would update and maintain the rooms. The staff were friendly , the cold continental breakfast was O.K. Facility was Clean. Great Location.
Cons: I stated this above.
5.4 Okay
Pros: Good location
Cons: Very outdated, rooms don’t look anything like the pictures here online, room didn’t have adequate equipment needed for maximum comfort.
10.0 Excellent
Pros: Tina the receptionist is awesome. She always handles our stays like we are family and we are always happy to see her.
Cons: My fiancé’s father lives in Gatliburg so we make the trip from Birmingham often. We used to only stay in cabins, but now we have decided to only stay at the Reagan. The location is terrific and the rooms are always clean and comfortable. The staff is wonderful as well!
5.4 Okay
Pros: Location is great, the best thing they have going for them.
Cons: Lack of maintenance and cleanliness was overwhelming. I've stayed in the area several times, but if this isn't one of the worst properties is has to be in the running. Black mold in the shower, tiles in shower punched in, rust stain in tub due to continuous stream of water. Exposed electrical outlets in the public area, not covered at all. Overwhelming smoke odor throughout. Photos on website must be very old.
When you stay at Reagan Resorts Inn in Gatlinburg, you'll be on the Strip, just steps from Gatlinburg Space Needle and Ole Smoky Moonshine Distillery. The front desk is staffed during limited hours. Free self parking is available onsite.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.2 Good
Based on 700 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: Everything was clean in room just need to leave a couple more wash cloths ,other than that nice
Mediocre
2.5
Mediocre
3.3
Pros: Location was good and place feels safe
Good
7.5
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Mediocre
3.3
Pros: Nothing. We was bit up by bed bugs!
Mediocre
3.8
Pros: The location is close to everything downtown, but not exactly close enough that you get all the noise from it.
Excellent
9.2
Pros: Location. Room was nicer than expected
Excellent
9.6
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Excellent
10.0
Pros: Pretty much everything.
Poor
1.0
Pros: Nothing
Good
6.7
Pros: Beds very comfortable but rooms too pricey for the quality
Details
Reviews
Overall 6.2 Good
Based on 700 reviews
Location
8.0
Value
6.1
Service
5.8
Room
4.5
Comfort
4.0
WiFi
4.0
Cleanliness
3.5
Breakfast
3.5
Food
2.9
Wellness
2.5
Amenities
2.1
Pool
0.1
Location
8.0
Service
5.8
Comfort
3.6
Room
3.4
Breakfast
3.2
Cleanliness
3.1
Amenities
1.9
Pool
0.1
Location
7.9
Service
5.2
Room
4.0
Comfort
3.8
Cleanliness
3.4
Amenities
2.4
7.5 Good
Pros: Everything was clean in room just need to leave a couple more wash cloths ,other than that nice
Cons: There were a few tiny ants under sink basin in floor
2.5 Mediocre
Pros:
Cons: Had a 2 foot hole in the bottom of my bath tub that when I stepped in caused me to fall out of the shower and hurt my arm pretty bad also there was no manager there to assist me when I went to leave and was not able to get in contact with them for a week and they said they had a pool which they did but it had no water in it
3.3 Mediocre
Pros: Location was good and place feels safe
Cons: breakfast was not good at all, room was not clean when we got there and did not come to the room to clean while we were there either, I asked housekeeper, but, when we got back to our room at night found out that they did not show up. Going back to your room after being out all day and got no clean towels ,no beds made, full trash cans. We will never set foot in this hotel ever again. I have never had such a bad experience!
7.5 Good
Pros:
Cons: No pool did not match the web site at all
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
3.3 Mediocre
Pros: Nothing. We was bit up by bed bugs!
Cons: The fact we were ate alive by bed bugs!
3.8 Mediocre
Pros: The location is close to everything downtown, but not exactly close enough that you get all the noise from it.
Cons: The room smelled musty, the pool was under construction, and the room wasn't very clean. The mattress was a little hard, and what I booked the room at was not what I was charged.
9.2 Excellent
Pros: Location. Room was nicer than expected
Cons: Pool was closed.
9.6 Excellent
Pros: Loved the location and the outside of the motel was quaint and the paintings behind the beds were beautiful.
Cons: I wasn't disappointed except that I didn't get my points.
10.0 Excellent
Pros: Pretty much everything.
Cons: Nothing. It is lovely.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
6.7 Good
Pros: Beds very comfortable but rooms too pricey for the quality
Cons: The price of the room for quality of rooms and coffee maker didn’t work in room
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.8 Okay
Based on 2,035 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.1
Pros: Location was great.
Mediocre
3.8
Pros: Desk clerk was very helpful.
Good
7.9
Pros: It was good to walk on some place
Mediocre
2.5
Pros: Nothing
Okay
4.2
Pros: Location
Okay
4.6
Pros: Not much. Location is decent. I guess.
Okay
5.4
Pros: The location was it. Next to Crockett's for breakfast and the entrance to the national park.
Okay
4.2
Pros: Location near a lot of stores & Restraunts
Okay
5.0
Pros: Nothing
Mediocre
3.0
Pros: Location. Parking appeared adequate.
Okay
4.2
Pros: Nope
Poor
1.0
Pros: Location
Details
Reviews
Overall 5.8 Okay
Based on 2,035 reviews
Location
8.9
Value
6.4
Service
6.1
Comfort
3.9
Room
3.1
WiFi
2.9
Breakfast
2.6
Vibe
2.5
Cleanliness
2.5
Food
2.5
Amenities
1.9
Location
9.0
Service
6.7
Value
6.4
Comfort
3.7
Room
2.8
Breakfast
2.7
Food
2.5
Cleanliness
2.4
Vibe
1.4
Amenities
1.4
WiFi
1.1
Location
9.1
Value
6.7
Service
6.2
Comfort
3.8
Room
2.7
Breakfast
2.5
Vibe
2.3
Amenities
2.3
WiFi
2.3
Cleanliness
2.2
7.1 Good
Pros: Location was great.
Cons: Breakfast was subpar. The flooring transition strips between the carpet and the tile was an accident waiting to happen with sharp exposed metal corners. ( I'm a general contract and someone needs to correct that before someone slices the foot open!)
3.8 Mediocre
Pros: Desk clerk was very helpful.
Cons: Room was in terrible shape. Bathroom door was broken and coming off the hinges. Commode wouldn’t flush. The room had a terrible odor. The furniture was scratched up and worn. When we talked with staff, they offered our money back, because there were no other available rooms.
7.9 Good
Pros: It was good to walk on some place
Cons: The refrigerator was not cold. I didn't have blow air for my hair
2.5 Mediocre
Pros: Nothing
Cons: I would give this hotel 0 rating. Our room was not the room pictured at all. It was dirty and smelled bad. The air conditioner did not work and it was very hot, in the 90's outside. There is only one light that worked. There was not a hairdryer, ironing board, the tub was unusable because there was no way to stop it up to hold water, shower walls were dirty. Breakfast was nasty. The staff that attended the breakfast was extremely rude and non-responsive to questions. The food was also bad. They had everyone sharing an open gallon of milk for breakfast. We paid over $444.00 for 3 nights but left after the second night because it was so bad.I wanted to leave after the first. We chose this hotel because it was a Best Western and had always been pleased with others we stayed at ,not this time! Ruined our entire trip! The only positive note was one employee that worked the check in desk that was very nice and appeared to be the only one that knew anything or cared if customers were taken care of, her name was Mona.
4.2 Okay
Pros: Location
Cons: The lighting was really bad we had to change rooms. The lady that signed us in was not nice. She didn’t tell us anything about breakfast. She also complained the next morning about how much she had to walk around the “stupid” motel. This was the worst place I’ve ever Have stayed in.
4.6 Okay
Pros: Not much. Location is decent. I guess.
Cons: Just about everything. Everything is OLD and rundown. The bedsheets were clean but you can tell the mattresses are really, really old. Not comfortable at all. The room has a very, very funky odor to it like stale feet that lingered the whole night. I wanted to go swimming but the size of the indoor pool was tiny. The doors are hard to open and shut. The mini fridge doesn’t even get cold, so what’s the point? The way the tv and cable is setup is really odd which could make it difficult to operate for some people. The free breakfast was decent.
5.4 Okay
Pros: The location was it. Next to Crockett's for breakfast and the entrance to the national park.
Cons: The hotel is sitting on its laurels because of their location. Very dated although they are renovating (we think our room may have been somewhat) the renovations are sporadic and poor workmanship. Room was musky, tub drained slowly, toilet was poorly installed and rocked side to side, furniture in room was old and very marked up and the mattress was not very comfortable. We said we would never stay there again even if we need to pay more at one of the other locations. Buyer beware :(
4.2 Okay
Pros: Location near a lot of stores & Restraunts
Cons: Days Inn needs a lot of Tender Love & Care , Cleaning & Remolding
5.0 Okay
Pros: Nothing
Cons: No ice. To far from town and to small
3.0 Mediocre
Pros: Location. Parking appeared adequate.
Cons: Hotel was in need of major repair. Pool was nasty. We didn’t let our kids swim. Old and outdated. Looked like a hotel you would see on cops. Website shows false pictures.
4.2 Okay
Pros: Nope
Cons: Run down not clean very poor condition
1.0 Poor
Pros: Location
Cons: Deplorable, filthy, black mold in shower, toilet did not work, breakfast area was so discussing we walked down the street to a local restaurant. The worst motel I have ever stayed in in 50 years.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
Our Heatmaps tool will help you find the perfect place to stay in Gatlinburg by showing you how close hotel options are to major activities
Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
