Gatlinburg hotels near Gatlinburg Convention Center

Cons: Took forever to get breakfast

Cons: ants and you took of them thank you.

Cons: I did not like being in an adjoining room and the breakfast area was on the 4th floor.

Cons: Jacuzzi tub motor was very weak.

Cons: Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!

Cons: The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast

Cons: Nothing.

Cons: The beds were very hard. The bathroom could have been cleaner. I also didn't expect to have well worn towels and very old soap (had brown spots all over it if in enclosed package).

Cons: The parking garage was horrible. Spaces are too narrow.

Cons: The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line. The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it. The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.

Cons: The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.

Cons: Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.

Cons: no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub

Cons: The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.

Cons: All rooms are accessed from the outside (no internal hallways). You don't have to go into the lobby to gain access to the stairs up to the room. The pool was warm however, it was over chlorinated like most hotel pools. Bathroom was very small and I could tell the place was slowly being updated. I think that the price for this hotel was a lot more than it should have been. This hotel would fit most people's needs its not the best nor the worst.

Cons: It was a little hard at times to get in and out with all the traffic

Cons: N/A

Cons: Parking was limited. Fireplace didn’t work.

Cons: traffic noise

Cons: When walking into the room for the first time it was damp. We turned the fan in the bathroom on and opened the balcony door for a bit to let it air out. It never really seemed to 'dry out' in the room. That's okay, there was so much to do in and around town, we mostly slept there. You can hear traffic from parkway in the room.

Cons: Balconies could use some privacy feature. You feel like you’re on top of your neighbor. The room had several dead bugs on walls towards the ceilings.

Cons: The only problem we had was the microwave, there was something wrong with it and it would burn up anything you put in it in just a few seconds. I reported it to the staff and they said they would take care of it quickly. Had a great stay.

Cons: hot tub and pool down, leaves about, small/non-lush beds, no meat at hot breakfast

Cons: The breakfast could have been better and the wifi did not work.

Cons: I did not like that fact that on their website it has a lot of false advertisment. They said they had high speed Wi-fi, it was so slow and wouldn't load anything we had to disconnect and use data. They also said that they have a state of the arch fitness center.. Far from it. It literally had nothing and was very old and run down. The room needed renovations and mens toilet didn't work. The bench press didn't even have a bar!? Overall it was a quick stay so for 3 days what they offered was enough. Although I think next time we will find something nicer and cleaner and more up to date. Overall it was clean but very outdated. The room looked old and the furniture too. Found a few hairs on the sheets..The sheets would not stay on the bed either! I had to readjust them many times.There was a huge rip in the bed skirt. There were no blankets in the room just the sheets that came on the bed.. The shower head was so low that it would be great for someone who was 4 foot tall. We had to squat to shower and that's not fun for my 6' 2 boyfriend and me being 5'5. There was no DVD player so headed up if you brought DVD s. We had to go buy one to hook up. There as a mini refrigerator and microwave and coffee maker so that was nice.

Cons: Only knock on the place was the A/C unit didn't work super well and the bed wasn't the most comfortable I've been on.

Cons: I didn't like that when I walked in. The room was 20 degrees. It took quite a while to warm up. But it finally did and I was comfortable. Would stay again.

Cons: I wouldn't have anything that is negative about this resort.

Cons: Un poco más de limpieza

Cons: Pool area and hallways were hot.

Cons: No coffee in lobby

Cons: Pool area needs upgrade and was glad to see its in the plans for the coming year There were no towel racks in the bathroom and the water never got hot.

Cons: We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.

Cons: There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips

Cons: It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice

Cons: Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.

Cons: The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.