Best Gatlinburg hotels near Gatlinburg Convention Center
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 9.2 Excellent
Based on 1,507 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Great stay. Great place. Friendly staff. Clean.
Excellent
8.0
Pros: Location location location really good staff affordable
Poor
1.0
Excellent
10.0
Pros: Location and character
Excellent
9.6
Pros: All in all, still a great place to lodge. This was my third stay within the last three years.
Excellent
9.0
Pros: Staff were very friendly and welcoming! Staff made us fee like family! Beds were wonderful! Rooms very spacious! Plan to take my family back this summer!
Excellent
10.0
Pros: Awesome...
Excellent
10.0
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Excellent
9.6
Pros: I enjoyed the fire place and the River at my back door.So relaxing.Will go back again.The people was very nice.
Good
7.0
Pros: Big room, comfortable bed, a fireplace in the room and good location. Nice to come in from the cold and see a blazing fire place, coffee and hot cider set up in the lobby, Always ran out of cookies ( they were replaced, about 6 at a time), and they should not shut down the coffee and cider so soon. Kind of stingy.
Good
6.0
Pros: The staff very friendly..cookies & hot apple cider was yummy...fire out front to sit by at night...
Okay
5.0
Pros: Location
Details
Reviews
Overall 9.2 Excellent
Based on 1,507 reviews
Service
9.1
Location
9.1
Vibe
8.5
Room
8.5
Comfort
8.1
WiFi
6.8
Breakfast
5.3
Wellness
3.2
Location
9.5
Comfort
8.9
Value
8.9
Room
8.8
Service
8.8
Vibe
8.3
Breakfast
4.5
Service
9.1
Location
8.6
Room
8.3
Comfort
8.1
Food
5.3
Breakfast
4.7
10.0 Excellent
Pros: Great stay. Great place. Friendly staff. Clean.
Cons: No
8.0 Excellent
Pros: Location location location really good staff affordable
Cons:
1.0 Poor
Pros:
Cons: There was a resent remodel and not everything was complete
10.0 Excellent
Pros: Location and character
Cons: No
9.6 Excellent
Pros: All in all, still a great place to lodge. This was my third stay within the last three years.
Cons: The breakfast has lost much of it's value. Gone are the breakfast meats and biscuits and gravy that had made this a great value. In their place are refrigerated biscuits that have to be microwaved. Might as well throw them straight into the garbage can. Now instead of being superior to other hotels in the area regarding the breakfast, they are just in line with them.
9.0 Excellent
Pros: Staff were very friendly and welcoming! Staff made us fee like family! Beds were wonderful! Rooms very spacious! Plan to take my family back this summer!
Cons: Breakfast area was on the small side. Ended up taking breakfast back to the room. Could have a little more variety for breakfast. But what was available was very good.
10.0 Excellent
Pros: Awesome...
Cons:
10.0 Excellent
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Cons:
9.6 Excellent
Pros: I enjoyed the fire place and the River at my back door.So relaxing.Will go back again.The people was very nice.
Cons:
7.0 Good
Pros: Big room, comfortable bed, a fireplace in the room and good location. Nice to come in from the cold and see a blazing fire place, coffee and hot cider set up in the lobby, Always ran out of cookies ( they were replaced, about 6 at a time), and they should not shut down the coffee and cider so soon. Kind of stingy.
Cons: The continental breakfast offered left a lot to be desired. We stayed over for 4 nights and it was the same meager offerings each morning. You can expect cereal, breads, yogurt/ toppings, some microwavable (ugh) breakfast sandwiches and a bowl with apples. Breakfast room way too small. Only toaster for all of us to use didn't work on the one side.
6.0 Good
Pros: The staff very friendly..cookies & hot apple cider was yummy...fire out front to sit by at night...
Cons: Breakfast was horrible...we used to always stay here but won’t anymore because of the downsized breakfast...when you pay premium prices for a room one of the things that help is having a good breakfast included...they used to have pancakes which we really missed.
5.0 Okay
Pros: Location
Cons: Nope
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 619 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
10.0
Pros: Beautiful hotel - everything was perfect.
Good
6.0
Pros: The welcome from the staff when we checked in on 23rd was fabulous. Good location. Water available when restaurant shut.
Excellent
9.2
Pros: Loved the location, very easy to get around Gatlinburg, a pretty easy drive to pigeon forge, just don’t go at a high traffic time. And the breakfast was actually great! Most hotels are relatively mediocre in their breakfast but this one was amazing! Very comfy bed and there wasn’t too much or too less blanket and pillows. It was perfect.
Excellent
8.0
Pros: Staff was friendly and willing to help!
Okay
5.0
Pros: The location was great, right outside the national park. When we ordered food from the on-site restaurant to take back to our room on Sunday the bartender was both helpful and courteous and we had the Crispy Cob Salad and Green Bean appetizer which were delicious and filling. The outdoor fire pit was wonderful. The fitness center and salt water pool were nice and clean. It's a non-smoking hotel and when a gentlemen was smoking outside near the fire pit, the front desk was informed and they immediately went out and spoke to him, and asked him to stop.
Good
6.7
Pros: Hotel was clean.
Excellent
10.0
Pros: The staff was fantastic
Excellent
10.0
Pros: Location is awesome
Excellent
10.0
Pros: It was close to everything to do by walking.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 619 reviews
Food
9.5
Service
9.4
Location
9.4
Cleanliness
9.1
Amenities
8.8
Room
8.6
Bar
8.1
Breakfast
7.0
Location
9.5
Service
9.2
10.0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
10.0 Excellent
Pros: Beautiful hotel - everything was perfect.
Cons:
6.0 Good
Pros: The welcome from the staff when we checked in on 23rd was fabulous. Good location. Water available when restaurant shut.
Cons: The guy on breakfast duty on day 3 was grumpy and unhelpful. Bar shutting at 10pm unhelpful.
9.2 Excellent
Pros: Loved the location, very easy to get around Gatlinburg, a pretty easy drive to pigeon forge, just don’t go at a high traffic time. And the breakfast was actually great! Most hotels are relatively mediocre in their breakfast but this one was amazing! Very comfy bed and there wasn’t too much or too less blanket and pillows. It was perfect.
Cons: The ONLY thing I did not like was that we got one of the weird rooms with the door between the other room next to you, so we could hear our neighbors. Otherwise, this hotel has been great.
8.0 Excellent
Pros: Staff was friendly and willing to help!
Cons: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.
5.0 Okay
Pros: The location was great, right outside the national park. When we ordered food from the on-site restaurant to take back to our room on Sunday the bartender was both helpful and courteous and we had the Crispy Cob Salad and Green Bean appetizer which were delicious and filling. The outdoor fire pit was wonderful. The fitness center and salt water pool were nice and clean. It's a non-smoking hotel and when a gentlemen was smoking outside near the fire pit, the front desk was informed and they immediately went out and spoke to him, and asked him to stop.
Cons: We liked the food so much we decided to order the same on Monday, however a different bartender was on duty and she was quite surly and acted like we were a bother. We still placed the order and the food was again delicious. On Tuesday, while sitting next to the fire-pit we thought we might try some entrees and take those back to our room. The restaurant was scheduled to open at 5 pm, So my wife went inside to order, she stood there waiting alone for the bartender to arrive. About fifteen minutes later another customer sits down at the bar. Another minute or two passes and the bartender finally arrives and ignores my wife and begins to take the other customers order. My wife interjects and says she was there first, the bartender ignores her and waits on the other customer. Needless to say we did not place our order.
6.7 Good
Pros: Hotel was clean.
Cons: Motion sensors on air conditioner. On the first night, I woke up in the middle of the night sweating profusely - only to find that the air conditioner fan was OFF when I had set it to ON in order to keep air circulating and to keep room at comfortable temperature while sleeping (I always sleep with fan on). I went downstairs to ask for portable fan & the lady at the front desk told me that they did not have any. I told her my issue & that is when she informed me that the air conditioner works on a motion sensor and when there is no motion detected (i.e. when you're sleeping) the air conditioner will shut off no matter what you have the thermostat set for. I also informed her that at some point the thermostat stopped working, as I could no longer see anything displayed on the screen. All she could offer me was a new pair of sheets & to put a maintenance request in for the next day in regards to the thermostat. Needless to say, it was a pretty sleepless night as I was very uncomfortable from being so hot. This is my first encounter with motion-sensed air conditioners & I was not pleased. I understand the concept of saving energy, but it shouldn't be at the comfort expense of the customer.
10.0 Excellent
Pros: The staff was fantastic
Cons: The Heating unit had a little problem but it was very cold and the manager on duty at 3 AM took care of the situation. Very pleased
10.0 Excellent
Pros: Location is awesome
Cons:
10.0 Excellent
Pros: It was close to everything to do by walking.
Cons:
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.1 Excellent
Based on 570 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The hotel was a newer hotel in downtown Gatlinburg.
Excellent
9.0
Pros: We really enjoyed staying at this hotel. The rooms are clean and spacious. The location is right off the main strip- but far enough off to not hear the street noise. We asked for adjoining rooms- the front desk staff worked hard to bring our rooms closer together. We didn't get a chance to see the pool- Gatlinburgh has just too much to offer to spend any significant time in the hotel.
Excellent
10.0
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Excellent
8.0
Pros: Bed was great. AC/heat was quiet. Breakfast area was roomy and kept well stocked
Excellent
9.2
Pros: The water park was a huge hit with the children. The location was excellent for coming and going.
Excellent
10.0
Pros: Location and cleanliness
Excellent
10.0
Pros: Everything!!!! Staff was friendly and accommodating. Beautifully maintained and spacious rooms. All the comforts of home.
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
8.0
Pros: Staff, water park
Excellent
9.0
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.1 Excellent
Based on 570 reviews
Location
9.8
Vibe
9.1
Service
9.1
Breakfast
8.7
Amenities
8.4
Cleanliness
8.0
Room
7.8
Pool
7.5
Comfort
7.3
Value
4.5
Location
9.9
Service
9.1
Vibe
9.0
Breakfast
8.6
Amenities
8.5
Cleanliness
8.1
Room
7.7
Comfort
7.3
Pool
7.2
Location
9.9
Service
9.2
Breakfast
8.7
Cleanliness
7.6
Comfort
7.2
Room
7.1
10.0 Excellent
Pros: The hotel was a newer hotel in downtown Gatlinburg.
Cons: Parking was out in the open, subject to the weather.
9.0 Excellent
Pros: We really enjoyed staying at this hotel. The rooms are clean and spacious. The location is right off the main strip- but far enough off to not hear the street noise. We asked for adjoining rooms- the front desk staff worked hard to bring our rooms closer together. We didn't get a chance to see the pool- Gatlinburgh has just too much to offer to spend any significant time in the hotel.
Cons: We requested adjacent rooms. We are a large family, and the booking site did not allow me to reserve 2 rooms together. I will look further into this, as this is a recurrent problem with the reservation process for me.
10.0 Excellent
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Cons:
8.0 Excellent
Pros: Bed was great. AC/heat was quiet. Breakfast area was roomy and kept well stocked
Cons: No complaints!
9.2 Excellent
Pros: The water park was a huge hit with the children. The location was excellent for coming and going.
Cons: The website said there was a heated whirlpool whirlpool and there was not. Housekeeping services were very late in the day.
10.0 Excellent
Pros: Location and cleanliness
Cons:
10.0 Excellent
Pros: Everything!!!! Staff was friendly and accommodating. Beautifully maintained and spacious rooms. All the comforts of home.
Cons: Everything was fine. Beautiful location. Centrally located to all of the attractions we wanted to take in. Restaurants were within walking distance.
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
8.0 Excellent
Pros: Staff, water park
Cons: Our roon was very humid. Breakfast was poor
9.0 Excellent
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Cons: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.0 Excellent
Based on 963 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Closeness
Excellent
10.0
Pros: Clean and up to date
Excellent
8.3
Pros: The property was in a close location within walking distance to town.
Okay
5.0
Pros: Clean and very nice facility
Excellent
9.0
Pros: The modern look at amenities.
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Okay
5.0
Pros: The location and facilities
Okay
5.0
Pros: This facility is over priced for what you get.
Excellent
8.8
Pros: Great location
Excellent
9.0
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Good
6.0
Pros: Nice Hotel
Excellent
8.0
Pros: Staff was really great...friendly and knowledgeable
Details
Reviews
Overall 9.0 Excellent
Based on 963 reviews
Location
9.5
Vibe
9.4
Amenities
9.3
Service
8.9
WiFi
8.5
Room
8.1
Breakfast
4.0
Location
9.4
Amenities
9.4
Service
8.6
Cleanliness
7.7
Wellness
7.1
Room
7.0
Comfort
5.5
Service
8.2
Room
7.0
10.0 Excellent
Pros: Closeness
Cons: Loved everything
10.0 Excellent
Pros: Clean and up to date
Cons:
8.3 Excellent
Pros: The property was in a close location within walking distance to town.
Cons: They didn’t have a breakfast buffet.
5.0 Okay
Pros: Clean and very nice facility
Cons: This was an anniversary get away which we do not do often because of the kids. Right after arriving, the power went out so we could not get ready to go out to dinner. We were not offered any sort of discount or apology and on top of it all, we got billed twice on 2 different credit cards. Sad to say, our romatic getaway was just a disapointment.
9.0 Excellent
Pros: The modern look at amenities.
Cons: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
5.0 Okay
Pros: The location and facilities
Cons: I was very frustrated that we booked check in for 12-1 and didn’t get our room until almost 4. We were only staying one night and missed activities waiting around on the room. Very frustrating
5.0 Okay
Pros: This facility is over priced for what you get.
Cons:
8.8 Excellent
Pros: Great location
Cons: I've stayed at equally nice places for a little less money.
9.0 Excellent
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Cons:
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
8.0 Excellent
Pros: Staff was really great...friendly and knowledgeable
Cons: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.9 Excellent
Based on 317 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Continental breakfast was great
Excellent
10.0
Pros: loved the look...very clean
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
9.2
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
8.0
Pros: location
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Good
6.7
Pros: Had a bit of everything and was good.
Good
7.9
Pros: The room was really nice. The location was good. It was close to everything.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.9 Excellent
Based on 317 reviews
Service
9.9
Cleanliness
9.4
Food
9.2
Location
9.1
Breakfast
9.1
Pool
8.8
Room
8.5
Wellness
7.2
Comfort
7.1
Amenities
6.7
Service
9.9
Location
8.9
Room
7.7
8.8 Excellent
Pros: Continental breakfast was great
Cons: No water pressure in the shower
10.0 Excellent
Pros: loved the look...very clean
Cons:
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
9.2 Excellent
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Cons:
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
8.0 Excellent
Pros: location
Cons: seemed a little dated
10.0 Excellent
Pros: Location
Cons: No
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
6.7 Good
Pros: Had a bit of everything and was good.
Cons: Did not like the bed. Every time my wife turned over I felt like I was going to get thrown into the floor. It also said a queen bed and it was a full.
7.9 Good
Pros: The room was really nice. The location was good. It was close to everything.
Cons: The room only had one chair. I thought for a king size room it would have a small loveseat.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,650 reviews
All reviews
- All reviews
- Couples
- Families
Okay
4.0
Pros: The location
Excellent
10.0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Excellent
10.0
Okay
4.0
Pros: Location ... Extremely pleasant and accommodative day staff
Excellent
8.0
Pros: The rooms were very clean & newly Renovated. Breakfast was exceptional.
Excellent
8.0
Pros: Location and price
Good
7.0
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Good
6.7
Pros: Location was great.
Excellent
10.0
Pros: Easy access to the moutains
Excellent
8.0
Pros: Location.
Good
7.5
Pros: The breakfast food was good, however I would have appreciated some fruit and yogurt and maybe fix something different each day. the location of the hotel was good.
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 1,650 reviews
Service
9.4
Value
9.2
Location
8.9
Cleanliness
8.1
Room
7.8
Pool
7.6
Vibe
7.3
WiFi
6.3
Breakfast
5.7
Service
9.5
Location
8.6
Room
8.2
Cleanliness
8.1
Pool
7.8
Vibe
6.8
Breakfast
5.5
Service
9.6
Value
9.1
Location
8.9
Cleanliness
8.2
Room
7.9
Breakfast
6.1
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10.0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
10.0 Excellent
Pros:
Cons: The young girl that worked at desk was very rude and other people who where in there for breakfast was talking about her being unprofessional..
4.0 Okay
Pros: Location ... Extremely pleasant and accommodative day staff
Cons: Rooms and bathrooms were quite dirty with food left from previous guests in the freezers of the mini fridges
8.0 Excellent
Pros: The rooms were very clean & newly Renovated. Breakfast was exceptional.
Cons:
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
7.0 Good
Pros: What sold us on using this hotel was the location being near the Convention Center. It was 100 yards or less walking distance.
Cons: I did not like how small the parking spots were. We were limited to parking spaces. It would have been ok if we had compact cars.
6.7 Good
Pros: Location was great.
Cons: Noisy. You could hear everyone from other rooms and in the hall. Also the plumbing was very load.
10.0 Excellent
Pros: Easy access to the moutains
Cons: No exactly what I expected for the price. Very good value
8.0 Excellent
Pros: Location.
Cons: Breakfast.
7.5 Good
Pros: The breakfast food was good, however I would have appreciated some fruit and yogurt and maybe fix something different each day. the location of the hotel was good.
Cons: could have had eggs, fruit, and yogurt for breakfast. Parking spaces were tooooo narrow.
9.0 Excellent
Pros: Location
Cons: The breakfast was not very good
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.6 Excellent
Based on 3,387 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Excellent
8.3
Pros: The view was great! Hotel overall was very nice. Bed was very comfortable, food was pretty good, but expensive.
Excellent
8.0
Pros: comfy bed, quiet room loved the views and piano. landscape is on point .
Excellent
10.0
Pros: Everything was above my expectations. I will stay here again soon. The view from our balcony was beautiful. I had my granddaughter with us and she was thrilled with everything. We will stay again as soon as we get a chance.
Excellent
8.0
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Excellent
9.0
Pros: The location and view. Interior design. Short drive to town.
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Excellent
9.0
Pros: Great hotel. Clean and great for families. Rooms are spacious. Staff friendly.
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
9.0
Pros: Great staff and great location
Excellent
10.0
Pros: Location, quality of rooms & great customer service. Nicest hotel in Gatlinburg.
Details
Reviews
Overall 8.6 Excellent
Based on 3,387 reviews
Pool
8.3
Service
8.0
Location
7.8
Room
7.7
Comfort
6.8
Breakfast
6.3
Vibe
6.1
Cleanliness
5.5
WiFi
1.4
Pool
8.5
Service
7.8
Location
7.6
Room
7.2
Breakfast
6.4
Amenities
6.1
Cleanliness
5.0
Vibe
4.7
Service
7.9
Room
7.6
Location
7.5
Comfort
6.6
Breakfast
5.9
Vibe
5.9
Cleanliness
5.6
Value
5.2
Room
7.3
5.0 Okay
Pros:
Cons: The bathroom and the smell of stink bugs
8.3 Excellent
Pros: The view was great! Hotel overall was very nice. Bed was very comfortable, food was pretty good, but expensive.
Cons: Only one set of elevators were working. Waited 10 minutes more than once to get one. The shower set at a slope, so the water ran out into the floor to a drain right where the sink was.
8.0 Excellent
Pros: comfy bed, quiet room loved the views and piano. landscape is on point .
Cons: gooey stuff on front of dresser. dust in room, thick in bathroom. floor beside sink filthy easy fix though just have staff clean..
10.0 Excellent
Pros: Everything was above my expectations. I will stay here again soon. The view from our balcony was beautiful. I had my granddaughter with us and she was thrilled with everything. We will stay again as soon as we get a chance.
Cons: Nothing!
8.0 Excellent
Pros: The bed was just right, the view was great, and the atmosphere was great as well.
Cons: The breakfast food was overpriced.
9.0 Excellent
Pros: The location and view. Interior design. Short drive to town.
Cons: Parking was sufficient on arrival. However we went to a late dinner/show arriving back around 2345 and had to park very far away where buses park etc. I didn’t mind the walk so much but we found 8 cars and trucks double parked taking up more than one parking area which would have given enough room for all 4 cars that were forced to park where we did that night.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
9.0 Excellent
Pros: Great hotel. Clean and great for families. Rooms are spacious. Staff friendly.
Cons: Didn't like the drive up the steep mountain. However I love that there is a trolly that takes you to the town.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
9.0 Excellent
Pros: Great staff and great location
Cons:
10.0 Excellent
Pros: Location, quality of rooms & great customer service. Nicest hotel in Gatlinburg.
Cons: Only thing that would make it even better, would be a complimentary breakfast.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at River Edge Inn in Gatlinburg, you'll be in a national park, within a 5-minute walk of Gatlinburg Sky Lift and Ober Gatlinburg Ski Area & Amusement Park. Featured amenities include express check-in, express check-out, and an elevator. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,118 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: It was in the perfect location for us. We could walk to everything
Excellent
8.8
Pros: Updated decor and cleanliness.
Good
7.0
Pros: Location and parking at the door
Mediocre
3.8
Pros: It was a very quick walk to food and the strip,
Okay
5.0
Pros: It was a great location
Excellent
9.0
Pros: Breakfast exceeded expectations. Location was outstanding, very accessible given the amount of vehicle traffic on the Gatlinburg streets. Within walking distance of all the attractions and dining we were interested in. Front desk staff very courteous and helpful with directions, giving out discounts for certain attractions, etc.
Excellent
9.0
Pros: great location, close to all attractions
Good
6.0
Pros: The staff. Extremely friendly and helpful.
Excellent
9.7
Pros: Awesome room, great balcony!
Excellent
8.0
Pros: It was an older hotel. It was well kept and clean.
Excellent
8.8
Pros: Front desk team was very helpful and gave us lots of suggestions.
Excellent
10.0
Pros: Friendly service.
Details
Reviews
Overall 8.5 Excellent
Based on 2,118 reviews
Location
9.3
Service
9.2
Comfort
8.1
Room
8.0
Cleanliness
7.8
Amenities
5.0
Breakfast
3.2
WiFi
2.5
Location
9.6
Service
8.9
Comfort
8.1
Cleanliness
8.0
Room
7.8
Amenities
4.4
Breakfast
3.2
Service
9.5
Location
9.1
Comfort
8.0
Room
7.2
Breakfast
3.3
10.0 Excellent
Pros: It was in the perfect location for us. We could walk to everything
Cons: Grounds were a little dated, and the elevator space was needing attention
8.8 Excellent
Pros: Updated decor and cleanliness.
Cons: Lighting in the room
7.0 Good
Pros: Location and parking at the door
Cons: Showing alot of age...needs updating
3.8 Mediocre
Pros: It was a very quick walk to food and the strip,
Cons: We cancelled our second night stay due to issues with our room. The room had a very unpleasant smell when we checked in but the staff said they didn't have any other rooms so they sprayed air freshener and hand cleaned the floor with a towel to remove the smell. It helped but didn't remove the smell. When we got up in the morning we found a number of dead bugs in the bathroom/tub and decided to check out. Originally the staff said we would only be refunded the money for the night we did not stay if the room could be rebooked but after the manager was contacted she agreed to refund us for that night regardless of the booking status. The staff didn't offer any ways to correct the situation or even try to keep our business so we packed up and made other arrangements for our stay. I really expected more from a place with such a high booking rating.
5.0 Okay
Pros: It was a great location
Cons: It was not the glamorous room that the pictures portrayed. Everything was there just not in the shape the picture portrayed. There was patch work done on the ceiling that was awful, crakes in the title work too The bed had a hole in it so, it wasn’t very comfortable
9.0 Excellent
Pros: Breakfast exceeded expectations. Location was outstanding, very accessible given the amount of vehicle traffic on the Gatlinburg streets. Within walking distance of all the attractions and dining we were interested in. Front desk staff very courteous and helpful with directions, giving out discounts for certain attractions, etc.
Cons: It was difficult to enjoy the fireplace because of its location in the room vs the furniture arrangement, Room lighting was fairly dim, the table/floor lamps not great for reading. Housekeeping knocked on our door one morning as we were preparing to depart for the day. I asked that they come back in about 15 min and they said no problem, but when we returned to our room hours later, it was obvious housekeeping had not come back to make the bed, change the towels, etc.
9.0 Excellent
Pros: great location, close to all attractions
Cons: the shower wasn't great
6.0 Good
Pros: The staff. Extremely friendly and helpful.
Cons: Breakfast area very small, crowded.
9.7 Excellent
Pros: Awesome room, great balcony!
Cons:
8.0 Excellent
Pros: It was an older hotel. It was well kept and clean.
Cons: No.
8.8 Excellent
Pros: Front desk team was very helpful and gave us lots of suggestions.
Cons: The property could stand some updates. Our beds were very comfortable, breakfast was limited but good.
10.0 Excellent
Pros: Friendly service.
Cons: No
When you stay at River Edge Inn in Gatlinburg, you'll be in a national park, within a 5-minute walk of Gatlinburg Sky Lift and Ober Gatlinburg Ski Area & Amusement Park. Featured amenities include express check-in, express check-out, and an elevator. Free self parking is available onsite.
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
Overall 8.5 Excellent
Based on 1,012 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.0
Pros: Love the location of this hotel and the stuff was great .
Excellent
9.0
Pros: Location and room
Excellent
8.0
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Excellent
10.0
Pros: How close to the main strip it was. We were within walking distance. Rooms were very clean, staff was amazing. I’m sure we will stay here again.
Excellent
10.0
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Good
7.1
Pros: The breakfast staff was very nice and helpful. It is close to the main strip. Walking distance.
Excellent
8.0
Pros: Location
Excellent
8.3
Pros: Breakfasts were great. Staff was very friendly and helpful.
Excellent
9.0
Pros: The location was the best part for sure, only a couple minutes from the strip. The hotel room was clean and smelled nice. The staff was very nice and helpful. The coffee machine was an awesome bonus. We will be booking this hotel next time for sure!
Excellent
10.0
Pros: It was clean,updated,priced competitively,full breakfast
Excellent
10.0
Pros: Location
Excellent
9.6
Pros: It was close to everything. We walked wherever we needed to go on Main Street. Will stay here again.
Details
Reviews
Overall 8.5 Excellent
Based on 1,012 reviews
Breakfast
8.5
Service
8.1
Location
8.0
Comfort
7.5
Room
7.1
WiFi
3.3
Wellness
3.2
Breakfast
8.7
Service
8.6
Location
7.9
Room
7.6
Cleanliness
7.2
Value
6.2
Breakfast
8.8
Service
8.2
Comfort
7.8
Room
7.4
Location
7.0
Cleanliness
6.3
5.0 Okay
Pros: Love the location of this hotel and the stuff was great .
Cons: Parking is a nightmare they do not have enough parking for their guest .
9.0 Excellent
Pros: Location and room
Cons: The price for condition of the hotel it was a very old hotel
8.0 Excellent
Pros: Breakfast was excellent! 24 hr coffee bar is fantastic !
Cons:
10.0 Excellent
Pros: How close to the main strip it was. We were within walking distance. Rooms were very clean, staff was amazing. I’m sure we will stay here again.
Cons:
10.0 Excellent
Pros: Staff was very nice, breakfast was awesome, and we loved the afternoon cookies!
Cons: Wish there was an outdoor pool.
7.1 Good
Pros: The breakfast staff was very nice and helpful. It is close to the main strip. Walking distance.
Cons: Parking is horrible. There is not enough parking for the rooms there, would say maybe 40 slots to 100 plus rooms. Suggest paying the $10 parking so ur vehicle don't get car dings right behind it. Oh and employees park in the same lot. They do have an over flow parking that is 2 streets away from hotel, but not secured. Not all rooms have a full balcony like it states. Some rooms have a standing balconies only. For the price of the rooms, they need to disclose that to begin with. Keep in mind the ceilings on the 4th floors are shorter than the others. They are only about 6'5. My hunny's head almost hit the ceiling and he is 6'4.
8.0 Excellent
Pros: Location
Cons: Lack of parking
8.3 Excellent
Pros: Breakfasts were great. Staff was very friendly and helpful.
Cons: Parking was tight. Balcony views were fair.
9.0 Excellent
Pros: The location was the best part for sure, only a couple minutes from the strip. The hotel room was clean and smelled nice. The staff was very nice and helpful. The coffee machine was an awesome bonus. We will be booking this hotel next time for sure!
Cons: The only bad thing was parking. The parking lot is fairly small for the hotel and was full most of the time. It looked like people were using the hotels parking lot to park and go walk the strip but they were not staying at the hotel.
10.0 Excellent
Pros: It was clean,updated,priced competitively,full breakfast
Cons:
10.0 Excellent
Pros: Location
Cons: Musty smell in room.
9.6 Excellent
Pros: It was close to everything. We walked wherever we needed to go on Main Street. Will stay here again.
Cons: Nothing
Comfortable and highly renovated hotel nestled in the Great Smoky Mountains parallel the parkway of Gatlinburg, Tennessee. Ideal for family's and business clients alike with Free Wi-Fi, Complimentary Hot Breakfast Buffet, and a Free copy of U.S.A Today. Enjoy a fresh cup of hot coffee and a warm cookie while getting your keys to the best room of the newest hotel in the Gatlinburg area. 2019 TripAdvisor Certificate of Excellence winner.
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.3 Excellent
Based on 953 reviews
All reviews
- All reviews
- Families
Excellent
9.2
Pros: Location is good in proximity to center of parkway. Quite not a lot of noise at night. Comfortable room, loved the water pressure in the shower! Breakfast was good especially being free.
Okay
5.1
Pros: Location was fantastic
Good
7.9
Pros: Nice property! Room was decent!
Good
7.0
Pros: Beds were very comfortable. Staff was awesome. Love the location.
Excellent
8.0
Pros: location, cleanliness
Okay
5.0
Pros: Great location
Okay
4.6
Pros: Convenience to downtown
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: The staff
Okay
5.0
Pros: Location & Staff
Excellent
8.0
Pros: The location was excellent. River Road is a peaceful enough to get away from the activity on Parkway, but close enough to the action. The hotel was clean and the staff was very friendly and helpful.
Details
Reviews
Overall 8.3 Excellent
Based on 953 reviews
Value
9.1
Pool
9.0
Wellness
9.0
Service
8.7
Location
7.6
Room
7.5
Breakfast
7.4
WiFi
5.2
Comfort
4.5
Vibe
4.4
Food
3.8
Amenities
2.7
Pool
8.9
Service
8.7
Location
7.8
Breakfast
7.5
Room
6.9
Comfort
4.5
9.2 Excellent
Pros: Location is good in proximity to center of parkway. Quite not a lot of noise at night. Comfortable room, loved the water pressure in the shower! Breakfast was good especially being free.
Cons: Parking very tight, other guests could make it better by parking straight and checking if they are inside the lines! Elevator very slow !
5.1 Okay
Pros: Location was fantastic
Cons: The beds were very hard. The bathroom could have been cleaner. I also didn't expect to have well worn towels and very old soap (had brown spots all over it if in enclosed package).
7.9 Good
Pros: Nice property! Room was decent!
Cons: Decor needs to be updated in the room’s!
7.0 Good
Pros: Beds were very comfortable. Staff was awesome. Love the location.
Cons: Same food at breakfast time each day. Bath room will need some renovating soon.
8.0 Excellent
Pros: location, cleanliness
Cons: a little pricey
5.0 Okay
Pros: Great location
Cons: Very long waits for elevator. There were no toiletries in the room, we requested at the front desk, but they only brought shampoo..had to go down to desk to get soap. Parking is ridiculously tight. No fruit or yogurt at breakfast, coffee cups super small
4.6 Okay
Pros: Convenience to downtown
Cons: They gave my reservation to another person with same last name even though I had already paid for first night. They found us another room, but had to bring a tv into room. It was right above some kind of outside fans that hummed and ran constantly. Floors vibrated constantly also. I’m certain they didn’t typically rent this room due to this. Very disappointed.
8.3 Excellent
Pros: Location
Cons: Bed was uncomfortable
10.0 Excellent
Pros: Location
Cons:
8.0 Excellent
Pros: The staff
Cons: The room's bathroom. The sink & shower were leaking. Bathroom needs refreshment!!!
5.0 Okay
Pros: Location & Staff
Cons: Wifi never worked even after complaining multiple times
8.0 Excellent
Pros: The location was excellent. River Road is a peaceful enough to get away from the activity on Parkway, but close enough to the action. The hotel was clean and the staff was very friendly and helpful.
Cons:
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, a 3-minute walk from Ripley's Aquarium of the Smokies and 5 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
With a stay at Mountain House Inn in Gatlinburg, you'll be a 4-minute walk from Ripley's Aquarium of the Smokies and 10 minutes by foot from Gatlinburg Sky Lift. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,266 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Rooms somewhat outdated but okay for price we paid. Really noisy. Hear people next door and doors slamming all the time upstairs
Excellent
9.0
Pros: We forgot to check the breakfast!
Okay
4.0
Pros: The location was great! Office was fairly helpful.
Poor
1.0
Pros: didnt have a breakfast have stayed at this place many times over last 40 yrs place was dirty and smelled like mold was to stay 3 nights but had to leave after 1 night will never go back very disappointing
Good
6.8
Pros: It was nice having a pool and the location of the motel was in walking distance of all the shops in Gautlinburg.
Good
7.1
Pros: The location was good for walking to the main shopping areas. Place was very peaceful and quiet for relaxing. Could not ask for a better location for the price.
Excellent
9.6
Pros: Clean and in walking distance of everything.
Good
7.0
Pros: It was nice place to stay
Mediocre
3.0
Pros: The location was very convenient to the main drag, Parkway and most of the main tourist attractions.
Good
6.0
Pros: It's location
Poor
1.0
Pros: No hot water
Excellent
8.0
Pros: Location within walking distance to downtown Gatlinburg
Details
Reviews
Overall 8.1 Excellent
Based on 1,266 reviews
Location
9.8
Value
9.4
Service
8.4
Room
5.7
Breakfast
0.9
Location
9.7
Value
9.2
Service
8.3
Comfort
4.8
Room
4.7
Location
9.8
Value
9.4
Service
8.7
Room
5.9
Comfort
5.7
8.3 Excellent
Pros: Rooms somewhat outdated but okay for price we paid. Really noisy. Hear people next door and doors slamming all the time upstairs
Cons: Price and it was clean. Beds slept pretty good. Like the location
9.0 Excellent
Pros: We forgot to check the breakfast!
Cons: A restroom at the front office.
4.0 Okay
Pros: The location was great! Office was fairly helpful.
Cons: not enough parking available for the customer to park. Need to have someone watching the parking lot. We went sightseeing and had no place to park when we got back to the room.
1.0 Poor
Pros: didnt have a breakfast have stayed at this place many times over last 40 yrs place was dirty and smelled like mold was to stay 3 nights but had to leave after 1 night will never go back very disappointing
Cons: everything
6.8 Good
Pros: It was nice having a pool and the location of the motel was in walking distance of all the shops in Gautlinburg.
Cons:
7.1 Good
Pros: The location was good for walking to the main shopping areas. Place was very peaceful and quiet for relaxing. Could not ask for a better location for the price.
Cons: Room could be cleaner. The blanket needed to be replaced - didn’t use it due to the condition. Could use some updating.
9.6 Excellent
Pros: Clean and in walking distance of everything.
Cons:
7.0 Good
Pros: It was nice place to stay
Cons: The electricity was out from 9 PM that night till 6 AM the next morning
3.0 Mediocre
Pros: The location was very convenient to the main drag, Parkway and most of the main tourist attractions.
Cons: EVERY night between 2AM & 4AM, the dumpsters were emptied; ridiculous. The occupants in the room next door were loud and their kids were behaving like urchins until 1:30AM. Missing towel rack in the bathroom. The bed was lopsided and sloped at an angle.
6.0 Good
Pros: It's location
Cons: It does not appear to have been updated in quite a while. The reception employees were not personable.
1.0 Poor
Pros: No hot water
Cons: No hot water
8.0 Excellent
Pros: Location within walking distance to downtown Gatlinburg
Cons: Ittheroom smelt pretty musky, but it seemed clean other than that.
With a stay at Mountain House Inn in Gatlinburg, you'll be a 4-minute walk from Ripley's Aquarium of the Smokies and 10 minutes by foot from Gatlinburg Sky Lift. The front desk is staffed during limited hours. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 4,096 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: We loved River Terrace Resorts! The rooms were clean and spacious. The fireplace in the room just set it off! They were friendly and helpful and the text messages were very appreciated! Definitely will stay again!
Excellent
8.8
Pros: It was very clean
Excellent
8.0
Pros: Great location and service
Excellent
8.0
Pros: Location was good
Excellent
10.0
Pros: Easy to find. It's in a good location. The room is a nice size. Bigger than some we have stayed in. And its an easy walk to town.
Excellent
9.0
Pros: N/A
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: We like the location, and we like that it's haunted...
Excellent
8.0
Pros: Location
Okay
4.0
Pros: Not much.
Good
7.0
Pros: Location, size of room, comfortable beds
Okay
5.0
Pros: Staff were great. Location was awesome. The restaurant connected to the hotel was very good. We were upgraded to a room with a river view which was nice.
Details
Reviews
Overall 8.0 Excellent
Based on 4,096 reviews
Service
8.7
Location
8.6
Room
6.3
Amenities
3.9
Vibe
2.9
Breakfast
2.8
WiFi
2.4
Location
8.7
Service
8.5
Room
6.0
Cleanliness
4.9
Amenities
4.0
Vibe
2.7
Breakfast
2.7
WiFi
1.5
Service
9.1
Location
8.1
Value
6.2
Room
6.2
Amenities
3.3
Breakfast
3.0
Vibe
2.7
WiFi
0.9
Service
8.8
Location
8.8
Room
5.3
10.0 Excellent
Pros: We loved River Terrace Resorts! The rooms were clean and spacious. The fireplace in the room just set it off! They were friendly and helpful and the text messages were very appreciated! Definitely will stay again!
Cons:
8.8 Excellent
Pros: It was very clean
Cons: I did not like that they advertised a FREE breakfast , because I booked through a third party it was not available for me . But since I expressed my disappointment they did give me a coupon for a free Pancake breakfast , which was 1 big pancake not what I was expecting. But the pancake was good and I could have opted for a discount on the breakfast buffet it was either $2 or $3 off , I cannot remember for sure. I feel it was misleading.
8.0 Excellent
Pros: Great location and service
Cons: Very out dated room. Blinds on windows did not work well. We had to throw blankets over the blinds. TV would not let us use our fire stick to watch movies.
8.0 Excellent
Pros: Location was good
Cons: No free breakfast. maid missed cleaning room one day. Ran out of toilet paper
10.0 Excellent
Pros: Easy to find. It's in a good location. The room is a nice size. Bigger than some we have stayed in. And its an easy walk to town.
Cons: Saw no bears ;)
9.0 Excellent
Pros: N/A
Cons: The electrical outlets in the room were all two prong. I couldn't use my laptop as I needed to. Same in the bathroom.
10.0 Excellent
Pros: Location
Cons: Water pressure in the shower
8.0 Excellent
Pros: We like the location, and we like that it's haunted...
Cons: We slept in under the wire for a free breakfast, and they have a nice full kitchen which provide you the classic eggs grits and stuff. But coffee and orange juice is charged extra. Not a big deal, unless you think that coffee should be included
8.0 Excellent
Pros: Location
Cons: Facility
4.0 Okay
Pros: Not much.
Cons: Very dated and worn decor and fixtures. Hallway was dark and spooky.
7.0 Good
Pros: Location, size of room, comfortable beds
Cons: Pillows were terrible Room needed to be updated-especially bathroom and carpet
5.0 Okay
Pros: Staff were great. Location was awesome. The restaurant connected to the hotel was very good. We were upgraded to a room with a river view which was nice.
Cons: There was no hot water in our room and it was 30 degrees outside. The room was very outdated. Definitely not worth the amount of money we paid.
This hotel enjoys a convenient setting in Gatlinburg. The hotel is situated close to the Smoky Mountain Brewery. Guests will find themselves in close proximity to Ripley's Aquarium of the Smokies, Ober Gatlinburg Aerial Tramway, the Ripley's Haunted Adventure, and the Star Cars Museum. This wonderful hotel exudes elegance and charm, offering visitors a truly relaxing setting in which to unwind. The hotel comprises beautifully-designed, spacious guest rooms, which come complete with modern amenities. Guests are invited to avail of the many facilities and services that this charming hotel has to offer.
Overall 8.0 Excellent
Based on 1,298 reviews
All reviews
- All reviews
Good
6.0
Excellent
10.0
Pros: clean rooms, friendly staff.
Good
6.0
Pros: Great location and friendly staff
Excellent
10.0
Pros: Great breakfast, friendly staff, roomy layout and great location
Good
7.0
Pros: The location was great
Mediocre
3.0
Pros: Breakfast availability
Poor
1.0
Pros: convenience of being close to the attractions and restaurants. The front desk was very friendly
Excellent
9.2
Pros: Friendly staff, clean facilities, good location.
Mediocre
2.0
Pros: The breakfast was nice. Cooked to order omelettes, hot eggs, sausage and gravy, grits and waffles. Portion size controlled, but adequate.
Excellent
9.0
Pros: Location and breakfast was great!
Excellent
9.0
Pros: Eggs were good, just not more of a variety of things to eat
Good
7.0
Pros: Location.........location....location! Excellent!
Details
Reviews
Overall 8.0 Excellent
Based on 1,298 reviews
Cleanliness
7.8
Comfort
7.9
Location
8.9
Services
7.5
Staff
8.5
Value for money
7.3
6.0 Good
Pros:
Cons: pool water could have been warmer
10.0 Excellent
Pros: clean rooms, friendly staff.
Cons: If they had real cream or milk and flavored creamer. Milk is locked up until breakfast opens at 7am
6.0 Good
Pros: Great location and friendly staff
Cons: The room needed work. Light bulb was out in bathroom, faucet and drain in shower didn’t work correctly. Carpets had stains and floor was unlevel by the door where they covered it up with carpet.
10.0 Excellent
Pros: Great breakfast, friendly staff, roomy layout and great location
Cons: Smaller beds and shower set up
7.0 Good
Pros: The location was great
Cons: I was not given the room I had asked for. It said I had a private balcony and I had a shared balcony. The light fixture in the room looked like it was falling out of the ceiling and was full of dead bugs.
3.0 Mediocre
Pros: Breakfast availability
Cons: Upon check-in the clerk wasn’t friendly or informative. Our room wasn’t clean-hair in shower, bugs on the floor, the bed skirt had some sort of substance on it and the toilet wouldn’t flush. We were given another room which was better
1.0 Poor
Pros: convenience of being close to the attractions and restaurants. The front desk was very friendly
Cons: We stayed a total of 4 nights and our room was only cleaned once. The day they cleaned my daughters ipad was stolen from our room and a hairbrush that I gave $20 for! I will never go back.
9.2 Excellent
Pros: Friendly staff, clean facilities, good location.
Cons: Parking lot wasn't big enough to accommodate a full hotel.
2.0 Mediocre
Pros: The breakfast was nice. Cooked to order omelettes, hot eggs, sausage and gravy, grits and waffles. Portion size controlled, but adequate.
Cons: Everything else. The refrigerator in the room was noisy (even if turned all the way up to off). The hot water was very difficult to get in the morning and was impossible to get any other time of day. The bathroom was a handicap accessible one, but was poorly laid out. No place to hang a towel while in the shower. Had to have loved one stand in there and hand a towel to you when you were done. Curtain and box valance fell off the wall while we were in the bathroom. Made a very loud bang; could have seriously hurt us. There were live aphids (look like ladybugs) throughout the room. This hotel had been a favorite of ours when it was a Clarion Hotel. It had been 10 years since we last stayed there, but will not stay again.
9.0 Excellent
Pros: Location and breakfast was great!
Cons: The 6th floor overall has a musky/wet smell, which in turn our room smelled like this also. Room AC was very load and squeaky. The pool was cold and the hot tub was barely luke-warm. The chemicals in the hot tub were overbearing.
9.0 Excellent
Pros: Eggs were good, just not more of a variety of things to eat
Cons:
7.0 Good
Pros: Location.........location....location! Excellent!
Cons: Titles in bathroom wet and moldy......gave the room a musty smelling.
This hotel enjoys a convenient setting in Gatlinburg. The hotel is situated close to the Smoky Mountain Brewery. Guests will find themselves in close proximity to Ripley's Aquarium of the Smokies, Ober Gatlinburg Aerial Tramway, the Ripley's Haunted Adventure, and the Star Cars Museum. This wonderful hotel exudes elegance and charm, offering visitors a truly relaxing setting in which to unwind. The hotel comprises beautifully-designed, spacious guest rooms, which come complete with modern amenities. Guests are invited to avail of the many facilities and services that this charming hotel has to offer.
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
Overall 8.0 Excellent
Based on 1,108 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Everything about it. Location, staff, prompt answers of a question, bed comfort, and did I mention location ?!
Excellent
9.0
Pros: The rooms were updated, clean, comfortable bed and pillows, the shower was great, the breakfast was wonderful, and the hotel location was wonderful. It was very close to everything. We very much enjoyed our stay. Everyone was very friendly.
Excellent
8.8
Pros: The breakfast and location
Excellent
10.0
Pros: Very clean, affordable, great location, better breakfast than other hotels, full size fluffy towels. Will definitely use again. Would have been great during summer with pool right outside.
Excellent
10.0
Pros: Everything was fine. Fantastic value
Good
6.0
Pros: Didn't have much interaction with the staff to give a good review on staff. The room was newly remodeled and was very clean. The linens were very fresh and clean smelling. The room was in a wonderful location and enabled us to walk downtown very quickly
Excellent
9.0
Pros: The breakfast was very good. Everything was fresh. The staff was very friendly. Room clean and comfortable.
Excellent
10.0
Pros: Great location! And clean and updated
Excellent
10.0
Pros: I loved how close to town it was! We were able to walk everywhere. Everything was clean the staff kind. We enjoyed our stay.
Excellent
10.0
Pros: Location! After reading the reviews I was worried about staying here. I am so glad that we did stay. The room was nice with hard wood floors and the staff was very friendly.
Excellent
10.0
Pros: close location and fireplace in the upgraded room..
Excellent
10.0
Pros: Great room and breakfast. Very close to main strip downtown branson.
Good
6.0
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Details
Reviews
Overall 8.0 Excellent
Based on 1,108 reviews
Cleanliness
7.9
Comfort
7.8
Location
9.0
Services
7.4
Staff
8.2
Value for money
7.9
10.0 Excellent
Pros: Everything about it. Location, staff, prompt answers of a question, bed comfort, and did I mention location ?!
Cons:
9.0 Excellent
Pros: The rooms were updated, clean, comfortable bed and pillows, the shower was great, the breakfast was wonderful, and the hotel location was wonderful. It was very close to everything. We very much enjoyed our stay. Everyone was very friendly.
Cons: Small outdoor pool, but we didn’t use it so it didn’t matter to us. The views from the room weren’t scenic.
8.8 Excellent
Pros: The breakfast and location
Cons: The hot water didn't work our first morning there.. The room was beautiful and clean and the breakfast was fantastic...
10.0 Excellent
Pros: Very clean, affordable, great location, better breakfast than other hotels, full size fluffy towels. Will definitely use again. Would have been great during summer with pool right outside.
Cons:
10.0 Excellent
Pros: Everything was fine. Fantastic value
Cons: It would be nice if they had denser, flatter pillows. I sleep better with these
6.0 Good
Pros: Didn't have much interaction with the staff to give a good review on staff. The room was newly remodeled and was very clean. The linens were very fresh and clean smelling. The room was in a wonderful location and enabled us to walk downtown very quickly
Cons: Major construction was being done and there was loud noise early am and the pool was not available. The pool is also very small for such a large facility. The TV had 7 minutes of show then 8-14 commercials. Parking lot and parking spaces were to small.
9.0 Excellent
Pros: The breakfast was very good. Everything was fresh. The staff was very friendly. Room clean and comfortable.
Cons: I have no complaints.
10.0 Excellent
Pros: Great location! And clean and updated
Cons:
10.0 Excellent
Pros: I loved how close to town it was! We were able to walk everywhere. Everything was clean the staff kind. We enjoyed our stay.
Cons:
10.0 Excellent
Pros: Location! After reading the reviews I was worried about staying here. I am so glad that we did stay. The room was nice with hard wood floors and the staff was very friendly.
Cons:
10.0 Excellent
Pros: close location and fireplace in the upgraded room..
Cons:
10.0 Excellent
Pros: Great room and breakfast. Very close to main strip downtown branson.
Cons:
6.0 Good
Pros: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Cons: security lights were off going to room one nite. could use another towel rack in bathroom. would like a computer in lobby for guest to use, and a iron /iron board in room would be nice.
Welcome to Howard Johnson Downtown Gatlinburg, a comfortable hotel located off US-441 just steps from the exciting downtown area. Check out the Gatlinburg Strip, where you will find attractions like the Gatlinburg SkyLift and Ole Smoky Moonshine distillery. We are less than a mile from the entrance to Great Smoky Mountains National Park, a popular spot for hiking, fishing, and more outdoor adventure. You can also take a short drive to Dollywood, the famous theme park owned by country music legend Dolly Parton.
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
Overall 7.9 Good
Based on 796 reviews
All reviews
- All reviews
Poor
1.0
Excellent
10.0
Pros: It’s very convenient to downtown Gatlinburg and It’s next to Smokey mountain National Park. Very comfortable beds, staff is amazing, water pressure is awesome. Loved sitting on balcony, reading and listening to the river. Easy parking. Didn’t have a chance to try the breakfast because we are lazy birds and slept in.
Excellent
8.0
Pros: Very friendly staff Comfy bed, plenty of pillows Good breakfast spread
Poor
1.0
Pros: The balcony over the creek.
Excellent
8.0
Pros: Being on the creek and cleanliness
Excellent
9.0
Pros: Proximity to shopping area and trolley stops. Breakfast was good. Free parking .
Good
6.0
Pros: Location
Excellent
10.0
Pros: Large and clean rooms, nice location , decent breakfast. Worth staying at this hotel.
Poor
1.0
Pros: What the point of saying things I liked if all you remember is getting shocked by the bedbugs and manager's attitude.
Excellent
9.2
Pros: Spacious rooms, carpets look clean. I loved the creek below the balcony. The hot breakfast made it nice too. The gal at the desk was very nice and told me about how to book 2 nights and get a third hotel stay free within 70 days.
Excellent
10.0
Pros: Size of the room. Location of the property. The breakfast was excellent.
Excellent
10.0
Pros: Price and location
Details
Reviews
Overall 7.9 Good
Based on 796 reviews
Cleanliness
7.5
Comfort
7.9
Location
8.6
Services
7.4
Staff
8.3
Value for money
7.8
1.0 Poor
Pros:
Cons: The room wasn’t clean. Had to use Clorox wipes to remove hair from around sink. The room had not been Cleaned.
10.0 Excellent
Pros: It’s very convenient to downtown Gatlinburg and It’s next to Smokey mountain National Park. Very comfortable beds, staff is amazing, water pressure is awesome. Loved sitting on balcony, reading and listening to the river. Easy parking. Didn’t have a chance to try the breakfast because we are lazy birds and slept in.
Cons: Having to share the balcony.
8.0 Excellent
Pros: Very friendly staff Comfy bed, plenty of pillows Good breakfast spread
Cons: No in-room hotel guide Air conditioner wasn't working to 100% capacity WiFi wouldn't stay connected Shared balcony with other rooms (which wasn't a bad thing, as long as you keep your door locked) Small-ish bathroom
1.0 Poor
Pros: The balcony over the creek.
Cons: The housekeeping was awful. They never once come in our room. To change the sheets. Empty the trash. Or bring fresh towels. I would not stay here again! Or recommend this hotel.
8.0 Excellent
Pros: Being on the creek and cleanliness
Cons: Shared balcony and it was kind of farther away
9.0 Excellent
Pros: Proximity to shopping area and trolley stops. Breakfast was good. Free parking .
Cons:
6.0 Good
Pros: Location
Cons: Check in was supposed to be 3pm but the room still wasn't ready when we arrived at 5:15pm and it was made to sound like we were inconveniencing them since they only had 1-2 housekeepers on staff.
10.0 Excellent
Pros: Large and clean rooms, nice location , decent breakfast. Worth staying at this hotel.
Cons:
1.0 Poor
Pros: What the point of saying things I liked if all you remember is getting shocked by the bedbugs and manager's attitude.
Cons: There were bedbugs and tics on the couch. We didn't even think there will be bedbugs and my friend slept on the couth. My friend got bit by bugs overnight. The next day we saw so many bugs crawling on the couch and the extra bed sheet that we used on the couch. We packed and took our luggage as soon as possible. We talked to the onsite staff. She said she is sorry for what happened and tried her best to help us. She said there is no pest control working on Sunday, so she will shut down the room. We could not reach the manager on the site. After coming back, we had to wash all our clothing and check the car seats. On Monday, we called the manager and her attitude was shockingly not good. We called the Best Western and they apologized for the manger's behavior. They asked us to give them a few days to get back with us. There were also white stains on the couch that you could see right away.
9.2 Excellent
Pros: Spacious rooms, carpets look clean. I loved the creek below the balcony. The hot breakfast made it nice too. The gal at the desk was very nice and told me about how to book 2 nights and get a third hotel stay free within 70 days.
Cons: There was a small gap under the door that made the tile floor pretty cold. The corners of the entry and bathroom could be cleaned a little better, but I'm a bit picky since I used to be in the cleaning business.
10.0 Excellent
Pros: Size of the room. Location of the property. The breakfast was excellent.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Price and location
Cons: Great location and super friendly staff ! The room was very nice and clean . Ample parking and only a short walk to downtown. Definitely will book again
The SureStay Plus Hotel by Best Western Gatlinburg features views of the West Prong Little Pigeon River. The property is located walking from Downtown Gatlinburg and popular attractions such as Ober Gatlinburg and The Great Smokey Mountain National Park. Each rooms has a shared balcony, flat-screen TV, microwave, refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer. A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guest’s convenience. The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.6 Good
Based on 1,528 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: Great location! Easy walk to everything. Staff very friendly and accommodating.
Okay
5.0
Pros: The location not much else
Excellent
8.0
Pros: Room was nice. Staff was nice.
Okay
5.0
Excellent
9.6
Pros: The location was very close to everything we wanted to do. It was a lot easier to get to that some of the others in the area. It was clean and even with the work being done very relaxing.
Good
6.0
Pros: Th e restaurant at the site was closed for renevation.
Excellent
10.0
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Good
7.5
Good
7.0
Pros: I've stayed at the hotel on and off for the last 25 yrs. It's a nice hotel. A little overpriced sometimes but in my opinion the best part of it is the indoor pool.
Okay
5.0
Pros: They attempted to update the hotel. location
Okay
5.0
Pros: My son enjoyed the indoor pool. However it was so steamy in the pool area that it was incredibly difficult to see. Also there were leaves floating in the indoor pool.
Good
6.0
Details
Reviews
Overall 7.6 Good
Based on 1,528 reviews
Location
8.6
Service
8.3
Pool
7.0
WiFi
6.4
Room
5.7
Cleanliness
5.2
Breakfast
4.5
Vibe
3.9
Comfort
3.8
Food
3.6
Wellness
3.5
Amenities
3.3
Bar
0.0
Service
8.6
Location
8.5
Pool
7.5
Cleanliness
5.4
Room
5.3
Breakfast
4.1
Wellness
3.7
Comfort
3.6
Vibe
3.5
Amenities
3.3
Food
3.3
Location
8.6
Service
8.4
Pool
7.1
Value
6.3
Room
5.8
Cleanliness
5.7
Breakfast
4.6
Comfort
4.5
Food
3.3
Vibe
3.2
Amenities
3.0
8.0 Excellent
Pros: Great location! Easy walk to everything. Staff very friendly and accommodating.
Cons: Ice machine wasn't easy to locate. When I finally did find one it was broken.
5.0 Okay
Pros: The location not much else
Cons: Pretty much everything
8.0 Excellent
Pros: Room was nice. Staff was nice.
Cons:
5.0 Okay
Pros:
Cons: No breakfast, room had a horrible smell, and way over priced for the quality of the place.
9.6 Excellent
Pros: The location was very close to everything we wanted to do. It was a lot easier to get to that some of the others in the area. It was clean and even with the work being done very relaxing.
Cons: The renovations where bait in the way and the pool was partially closed due to maintenance issues. But we are planning to go back around Christmas.
6.0 Good
Pros: Th e restaurant at the site was closed for renevation.
Cons: The rooms need updating and cleaned better. The carpet was dirty and a very strong chlorine odor in whole place.
10.0 Excellent
Pros: The hotel employee made our getaway exiting and very helpful. He deserves a Kudos.
Cons:
7.5 Good
Pros:
Cons: Disappointed restaurant was not open.
7.0 Good
Pros: I've stayed at the hotel on and off for the last 25 yrs. It's a nice hotel. A little overpriced sometimes but in my opinion the best part of it is the indoor pool.
Cons: I hate that the breakfast room was being remodeled but I'm sure itll be nice once ita done. The beds and pillows are mediocre at best tho. Other hotels have much more plush pillows and pillowtop mattresses
5.0 Okay
Pros: They attempted to update the hotel. location
Cons: It was over priced. it was not a 3 star hotel. The cleaning staff on Thurs just threw a shampoo and lotion on the counter they didn't even attempt to make it neat. they didn't replace the wash clothes. They took away the wash clothes that were dirty
5.0 Okay
Pros: My son enjoyed the indoor pool. However it was so steamy in the pool area that it was incredibly difficult to see. Also there were leaves floating in the indoor pool.
Cons: There was mold on the ceiling in our room and bathroom. The bathroom was not ventilated at all. There was dust and dirt under the air conditioner. It looked like it hadn’t been cleaned in years. There was no breakfast provided yet it was one of the more expensive hotels in the area. There wasn’t even an option for meals as the restaurant was closed. My son throughly enjoyed the pancakes across the street at the log cabin pancake house though. (Definitely recommend!) The lighting in the room was pretty dim. During the day it was necessary to open the curtains to the balcony to be able to see better.
6.0 Good
Pros:
Cons: Room was in need of a lot of repairs. Carpet loose where the tile meets exposing carpet tacks. Comode would always run after use.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,718 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Okay
5.0
Pros: Room close stairs easy in and out.parking was great
Good
7.0
Okay
5.0
Pros: The location
Okay
5.0
Pros: Location is really all to like, it was dirty and uncomfortable and the room was oddly set up with the beds facing each other
Excellent
10.0
Excellent
10.0
Pros: The best part was the location and staff. They were so nice and everything was within walking distance. This was our first couples getaway and it was amazing will definitely be coming back.
Good
6.7
Pros: The location is amazing!!!!
Excellent
9.0
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Details
Reviews
Overall 7.4 Good
Based on 1,718 reviews
Location
9.2
Value
9.1
Service
7.8
Room
4.8
Comfort
3.5
Breakfast
2.1
Amenities
2.0
Food
1.9
Value
9.3
Location
9.2
Service
8.2
Room
4.7
Cleanliness
3.6
Comfort
3.4
Amenities
2.0
Breakfast
1.9
Food
1.7
Value
9.2
Location
9.1
Service
7.9
Room
4.8
Comfort
3.6
Vibe
2.5
Amenities
2.2
Breakfast
2.0
Value
9.2
Location
8.9
Room
4.4
Cleanliness
4.1
Comfort
3.7
Breakfast
2.2
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
5.0 Okay
Pros: Room close stairs easy in and out.parking was great
Cons: Bath had no exhaust fan shower streamed up everything bath stayed wet, water wet floor hard to adjust temp.
7.0 Good
Pros:
Cons: Hotel needs new carpet..bad smoke smell..in halls and room..
5.0 Okay
Pros: The location
Cons: The room is EXTREMELY small. The roof leaked when it rained. No microwave or coffee maker in the room. The coffee in the lobby was like mud. The free breakfast, while they advertised it as continental, was messy and nothing was refreshed or refilled.
5.0 Okay
Pros: Location is really all to like, it was dirty and uncomfortable and the room was oddly set up with the beds facing each other
Cons: Cleanliness, decor, arrangement of room and reception
10.0 Excellent
Pros:
Cons: The afternoon lady at check in desk was most helpful to many guests. She is a happy nice person who enjoys her job
10.0 Excellent
Pros: The best part was the location and staff. They were so nice and everything was within walking distance. This was our first couples getaway and it was amazing will definitely be coming back.
Cons: Yeah it's small and a little outdated but I didn't get this hotel to spend the day inside just wanted a clean room, comfortable bed and personal bathroom. That the staff and the location made up for it.
6.7 Good
Pros: The location is amazing!!!!
Cons: The suite was smaller than it looked online. So happy we didn’t go with a standard room.
9.0 Excellent
Pros: Location location location. Was amazing to walk the entire strip of Gatlinburg and save money from having to pay for parking each day.
Cons: Only negative drawback was the parking. Very very tight parking spaces.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
When you stay at Reagan Resorts Inn in Gatlinburg, you'll be on the Strip, just steps from Gatlinburg Space Needle and Ole Smoky Moonshine Distillery. The front desk is staffed during limited hours. Free self parking is available onsite.
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Overall 7.3 Good
Based on 1,392 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.0
Pros: It was clean and comfortable. Will get again for the location didn't spend much time there on the strip most of the time
Excellent
8.0
Pros: Staff was all exceptionally nice. Nice, quiet rooms. Nice private balcony. Perfect location to walk downtown and not worry about parking. Overall great experience. We would definitely stay here again! My wife and I quite enjoyed our stay!
Mediocre
2.0
Good
6.3
Pros: Location was great and within walking distance to everything. Rooms need to be updated. Overall was a decent place to stay.
Good
7.0
Pros: Man at the front desk was very nice and helpful
Okay
5.0
Pros: It was a great location but the room was not so great. It wasn’t updated at all like we saw in the photos
Excellent
8.5
Pros: Location
Excellent
8.0
Pros: The location was great. Very convenient to things we wanted to do. The breakfast was a nice surprise and very tasty. The room itself was spacious.
Good
6.0
Pros: I liked the location. Easy access to downtown activities,car travel is not easy in Gatlinburg during tourist season, so it's easier to walk.
Okay
4.8
Pros: Location was the ONLY this good about this hotel.
Excellent
8.8
Pros: The stay was good. The other reviews I read about the walls being thin are true. You can here people in the other rooms and especially in the halls. I enjoyed the stay and the location is awesome. I am sure during the busy season it would be very noise inside the building. I would stay during the off season
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Details
Reviews
Overall 7.3 Good
Based on 1,392 reviews
Location
9.1
Service
8.5
WiFi
6.4
Breakfast
5.2
Food
4.9
Cleanliness
4.8
Room
4.7
Comfort
4.5
Vibe
2.6
Pool
1.8
Amenities
1.6
Location
9.3
Service
8.6
Breakfast
5.3
Cleanliness
5.1
Food
5.0
Room
4.0
Comfort
3.9
Vibe
2.4
Pool
2.2
Amenities
1.8
Location
8.7
Service
8.4
Breakfast
5.3
Comfort
4.5
Cleanliness
4.3
Room
4.2
Vibe
2.3
Pool
1.5
Amenities
1.5
8.0 Excellent
Pros: It was clean and comfortable. Will get again for the location didn't spend much time there on the strip most of the time
Cons: The only downfall was our balcony was in a hole between two buildings and had the view of a concrete wall about 10 ft across from us
8.0 Excellent
Pros: Staff was all exceptionally nice. Nice, quiet rooms. Nice private balcony. Perfect location to walk downtown and not worry about parking. Overall great experience. We would definitely stay here again! My wife and I quite enjoyed our stay!
Cons: Just needs some updates.
2.0 Mediocre
Pros:
Cons: Booked in advance and they dropped my reservation because of insufficient funds even though it was a pay when get there plan. Very disappointed in that, was looking forward to a nice vacation but it was ruined
6.3 Good
Pros: Location was great and within walking distance to everything. Rooms need to be updated. Overall was a decent place to stay.
Cons: Rooms need to be updated!!
7.0 Good
Pros: Man at the front desk was very nice and helpful
Cons: Not as up to date as I thought it would be but still fine and the balcony was facing a wall of the next building so u had no view
5.0 Okay
Pros: It was a great location but the room was not so great. It wasn’t updated at all like we saw in the photos
Cons:
8.5 Excellent
Pros: Location
Cons: The rooms don't look like they do in pictures. And the view from our "balcony" was absolutely horrible. We were looking at a wall.
8.0 Excellent
Pros: The location was great. Very convenient to things we wanted to do. The breakfast was a nice surprise and very tasty. The room itself was spacious.
Cons: The room was a little dated. The view was of a big concrete wall but it was cold so that wasn’t as much of an issue.
6.0 Good
Pros: I liked the location. Easy access to downtown activities,car travel is not easy in Gatlinburg during tourist season, so it's easier to walk.
Cons: The driveway was blocked with pedestrians every time we attempted to come and go, there were people playing music and crowds gathered around, not offering to move so we could park. Again we waited. That's mainly all I did on this trip is wait in traffic. I won't be back to Gatlinburg.
4.8 Okay
Pros: Location was the ONLY this good about this hotel.
Cons: Pictures posted online portray this place as newly renovated and clean. Very outdated. Carpet had not been cleaned or shampooed maybe since it opened in the 60s. Tom was very rude about me parking in the No Parking Zone after the front desk told me to park there because there are more rooms than parking spaces. Also advertise free “continental” breakfast!!! Plain bagels, waffles, apples, and Rice Krispies. We stayed on the top floor and our view was the builidng wall next door. Do not spend your money here!
8.8 Excellent
Pros: The stay was good. The other reviews I read about the walls being thin are true. You can here people in the other rooms and especially in the halls. I enjoyed the stay and the location is awesome. I am sure during the busy season it would be very noise inside the building. I would stay during the off season
Cons:
When you stay at Reagan Resorts Inn in Gatlinburg, you'll be on the Strip, just steps from Gatlinburg Space Needle and Ole Smoky Moonshine Distillery. The front desk is staffed during limited hours. Free self parking is available onsite.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.2 Good
Based on 1,901 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Clean. Good value. They are working on updates to the facility. Loved the balcony on the creek. Staff were awesome
Excellent
10.0
Pros: Location, Price, Comfort. The sound of the river and the smell of steaks didn't hurt either.
Excellent
10.0
Pros: Where the room was located. Very private. Breakfast was great. And loved your pillows. Everyone was so friendly.
Excellent
10.0
Pros: Wonderful place. Staff was very accommodating. If you have any kind of issue they come immediately. Very quiet. Alot of older guests. Elevator to get to the rooms. Yay! Will stay there again.
Excellent
8.0
Pros: Location
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: Location and clean rooms.
Good
7.0
Pros: location
Okay
4.0
Pros: The staff was amazing! The breakfast was good. The beds and pillows are very comfortable. The location was perfect for what we wanted to do. It was pretty quiet to be in the location that it is in.
Excellent
10.0
Pros: Enjoyed the jacuzzi an the bed was very comfy an roomy!
Excellent
10.0
Pros: Creekside and fire place.
Good
7.0
Details
Reviews
Overall 7.2 Good
Based on 1,901 reviews
Location
7.9
Service
6.7
Room
5.8
Breakfast
5.0
Cleanliness
3.7
Food
3.7
Amenities
2.5
WiFi
0.6
Bar
0.0
Location
7.6
Comfort
7.4
Service
6.5
Room
6.4
Breakfast
4.4
Food
3.5
Amenities
2.5
Pool
2.4
Location
7.5
Value
6.7
Service
6.2
Room
4.6
Breakfast
4.5
Food
3.8
Vibe
3.0
Pool
2.6
Cleanliness
2.6
Amenities
2.3
WiFi
0.2
Room
5.4
10.0 Excellent
Pros: Clean. Good value. They are working on updates to the facility. Loved the balcony on the creek. Staff were awesome
Cons: A little dated but not bad at all.
10.0 Excellent
Pros: Location, Price, Comfort. The sound of the river and the smell of steaks didn't hurt either.
Cons: I didn't have a parking space 1 night and had to park by main office..Staff was friendly in helping solve the problem.
10.0 Excellent
Pros: Where the room was located. Very private. Breakfast was great. And loved your pillows. Everyone was so friendly.
Cons:
10.0 Excellent
Pros: Wonderful place. Staff was very accommodating. If you have any kind of issue they come immediately. Very quiet. Alot of older guests. Elevator to get to the rooms. Yay! Will stay there again.
Cons: Pizza delivery over 2 1/2 hours..ugh
8.0 Excellent
Pros: Location
Cons: It wasnt very clean and could use some updating inside and out.
3.0 Mediocre
Pros: Location
Cons: Room, breakfast
10.0 Excellent
Pros: Location and clean rooms.
Cons: All was fine.
7.0 Good
Pros: location
Cons: price was too high for such a hotel room
4.0 Okay
Pros: The staff was amazing! The breakfast was good. The beds and pillows are very comfortable. The location was perfect for what we wanted to do. It was pretty quiet to be in the location that it is in.
Cons: The rooms need ALOT of work. We had mold on our shower curtain. Our bed was never made in three days. I felt sorry for the front desk staff. I hear numerous guess yelling at them because of the maintenance issues with the rooms and the property. The owners need to spend some money and fix all the problems. only one Ice machine worked, out fireplace didn't work, toilet ran non stop. we spent half ou time in the room trying to get it to stop wasting water. We told the front desk 3 times....it was running when we checked out:-( The breakfast was good and the staff is wonderful... All my negative comments fall back on maintenance and the owners.
10.0 Excellent
Pros: Enjoyed the jacuzzi an the bed was very comfy an roomy!
Cons:
10.0 Excellent
Pros: Creekside and fire place.
Cons:
7.0 Good
Pros:
Cons: My husband got about 8 bug bits around his neck and back both mornings when he woke up..
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.2 Good
Based on 782 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Excellent
8.0
Pros: Good location to the downtown Gatlinburg area.
Excellent
10.0
Pros: Great location
Okay
5.4
Pros: The remodel looked like it was going well
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Okay
5.0
Pros: It was 0.9 mile walk from the strip in Gatlinburg. The water in the showers was hot.
Poor
1.0
Pros: Good location
Excellent
9.0
Pros: I read all the neg reviews of this hotel, but town was full and we were only there one night. Was it the Four Seasons? no.. But it was a nice room, clean, and pretty much what I expected. We got there early, and figured we would have to wait to check in, but the woman working the counter could not have been nicer and checked me in early! Room was clean and ready early. Had a great time in town and slept in late. Our stay was AWESOME!
Good
7.1
Pros: Room was clean. No foul odors or any discolored carpet at all (this is a pet friendly hotel). Comfortable beds, plenty of space in the room. The staff was friendly and helpful. Free continental breakfast included with room price. Restaurants close by for full breakfast and dinner. Around an 8 minute walk to Main Street in Gatlinburg.
Poor
1.0
Pros: Nothing
Okay
4.0
Pros: the location was decent
Mediocre
2.0
Pros: location was very good to the main strip and the national forest
Details
Reviews
Overall 6.2 Good
Based on 782 reviews
Location
8.4
Value
5.5
Service
5.2
WiFi
4.8
Room
4.4
Breakfast
4.2
Comfort
3.9
Cleanliness
3.6
Food
3.3
Amenities
2.0
Pool
0.2
Location
8.5
Service
5.3
Breakfast
3.8
Room
3.7
Comfort
3.7
Cleanliness
3.3
Amenities
1.9
Pool
0.2
Location
8.4
Service
4.5
Breakfast
4.3
Room
3.7
Cleanliness
3.5
Comfort
3.4
Amenities
2.1
Pool
0.2
9.6 Excellent
Pros:
Cons: Didn’t seem like breakfast area was very big and didn’t have much in the way of breakfast
8.0 Excellent
Pros: Good location to the downtown Gatlinburg area.
Cons: Only drawback was they are in the middle of renovations at the moment.
10.0 Excellent
Pros: Great location
Cons:
5.4 Okay
Pros: The remodel looked like it was going well
Cons: Sink backed up, staff not friendly and hard to get to service desk. To many staff in breakfast area for customers to eat.
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
5.0 Okay
Pros: It was 0.9 mile walk from the strip in Gatlinburg. The water in the showers was hot.
Cons: The weather stripping around the door was missing allowing cold air to blow in through the door. No extra blankets when asked for at front desk. There was no chain lock on the door as extra security, you could see where there once was one but it was removed. The breakfast area was extremely crowded and difficult to get in and get anything, it’s right in the checking area. Barely big enough to hold two tables for 4 people. The rooms were clean but you can hear everything going on outside the room. The outside of the rooms were very dingy. There was construction going on at the building so maybe they’re improving it.
1.0 Poor
Pros: Good location
Cons: They somehow double booked the room and a stranger tried getting into my room in the middle of the night. When told, managent was very apathetic.
9.0 Excellent
Pros: I read all the neg reviews of this hotel, but town was full and we were only there one night. Was it the Four Seasons? no.. But it was a nice room, clean, and pretty much what I expected. We got there early, and figured we would have to wait to check in, but the woman working the counter could not have been nicer and checked me in early! Room was clean and ready early. Had a great time in town and slept in late. Our stay was AWESOME!
Cons: Honestly, I have a hard time saying anything negative..parking was great, room was great, staff was helpful. Only thing I would say negative was loud noisy people coming in late from town, which could happen at any hotel, and staff/hotel have no control over.
7.1 Good
Pros: Room was clean. No foul odors or any discolored carpet at all (this is a pet friendly hotel). Comfortable beds, plenty of space in the room. The staff was friendly and helpful. Free continental breakfast included with room price. Restaurants close by for full breakfast and dinner. Around an 8 minute walk to Main Street in Gatlinburg.
Cons: Hotel is currently under renovation so a ground floor room wasn’t available. Lots of clutter in parking area due to the renovation work going on. This could have been better maintained. Parking is tight in front of the rooms. There is additional parking in the back of the property but I did not want to leave my vehicle out of sight. It was a security issue to me. Only one ice machine was available for all to use and of course it was not close to my room. When I asked the front desk for extra shampoo, and toiletries they wrote down what they gave me and my room number along with it. I felt that was inappropriate especially for disposable items. Maybe that is their way of tracking inventory. It could have been done more discreetly. Insufficient seating in the breakfast area. I ate standing up one morning so a family could use the only free table for their children. Keep in mind that there is only three or four tables in the breakfast area for a hotel that can host 50-100 people easily.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
4.0 Okay
Pros: the location was decent
Cons: My floors were dirty the borders were falling off the walls the shower was dirty the blow dryer was broken and the remote did not work for the tv. I will never stay at a super 8 again
2.0 Mediocre
Pros: location was very good to the main strip and the national forest
Cons: not clean. beds in terrible condition and sagging. loud and construction going on during the day. breakfast was limited. staff was not friendly
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.7 Okay
Based on 2,147 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: The location was the only decent thing about my stay.
Mediocre
2.0
Pros: Location
Good
7.9
Pros: It was in town.
Okay
5.0
Excellent
9.0
Pros: I love the location. The facilities are great. No complaints.
Good
6.0
Pros: Location
Mediocre
3.3
Pros: Location only
Okay
4.0
Pros: the bed was comfortable, and the coffee were good. I liked the underground parking, and the price.
Mediocre
2.0
Mediocre
3.0
Okay
4.0
Okay
4.0
Pros: Liked the location, ground floor close to lobby room, liked ability to smoke a cigar on the balcony a real plus.
Details
Reviews
Overall 5.7 Okay
Based on 2,147 reviews
Location
8.7
Value
6.8
Service
6.0
Comfort
4.0
WiFi
3.5
Vibe
3.0
Room
3.0
Food
2.6
Breakfast
2.5
Cleanliness
2.3
Wellness
2.3
Amenities
1.8
Location
8.5
Value
6.8
Service
6.1
Comfort
4.1
Room
2.8
Food
2.6
Breakfast
2.6
WiFi
2.5
Vibe
2.3
Cleanliness
1.8
Amenities
1.7
Location
9.1
Service
6.4
Comfort
3.3
Wellness
2.5
Vibe
2.4
Room
2.4
Breakfast
2.2
Cleanliness
1.7
Amenities
1.7
Comfort
4.4
Room
2.8
Room
2.5
1.0 Poor
Pros: The location was the only decent thing about my stay.
Cons: Everything. Upon entering my room I used the rest room only to find a huge spider in the bathroom. Both of the exterior doors locks were broken, I took photos. Filthy carpet. All the outlets didn’t hold our chargers, we had to put the trash can in front of them to stay in and charge our phones properly. Dirty smears on the wall and light switches. No tub drain. No WiFi, they say they have WiFi but it never worked. Room phone didn’t work and the more than half the channels on the tv stopped working our 2nd day there. If there would have been any availability at another hotel close by, trust me I called, I would’ve checked out immediately.
2.0 Mediocre
Pros: Location
Cons: The hotel was run down and just horrible. There was a large group of teens there that were unbelievably loud up until 4 o’clock in the morning... miserable stay
7.9 Good
Pros: It was in town.
Cons: The room had a musky smell no mirror in bathroom. The breakfast was lacking.
5.0 Okay
Pros:
Cons: Several lights out. No lighting in area of lower outside stairs. Lock on door malfunctioned. No paint to warn of step off. Low overhead unmarked or lighted. Coat rack falling off wall and towel rack in bathroom. I feel I overpaid 40% for such poor maintenance and facility.
9.0 Excellent
Pros: I love the location. The facilities are great. No complaints.
Cons:
6.0 Good
Pros: Location
Cons: Lots of construction going on. Affected parking and noise level. The dresser and nightstand had broken drawers. On/off switch on floorlamp broken. Breakfast food was gone by 9am. Main reason we booked there was free breakfast. Had to go eat at costly rest
3.3 Mediocre
Pros: Location only
Cons: They gave us a room that was being renovated. Instead of a 3pm checkin we had to wait until after 5pm. The hot water did not work in the shower and the plug didnt work in the tub. The bathroom door frame had a large piece missing. No bulb in the lamp...etc. bed very uncomfortable. Large space between headboard and mattress, kept eating the very uncomfortable pillows.
4.0 Okay
Pros: the bed was comfortable, and the coffee were good. I liked the underground parking, and the price.
Cons: The room was small and in need of repair. The front of the drawer was up against the wall. The bathroom was not cleaned every day. Sheets were not changed, I knew this because of the cigarette burn.
2.0 Mediocre
Pros:
Cons: The hotel was old, not kept up well. Room was dark, dingy and bathroom had not been cleaned from the last visitor. There were not enough pillows on the bed, staff not helpful. Only 2 electrical outlets in room. Minimal uninviting breakfast.
3.0 Mediocre
Pros:
Cons: Construction equipment throughout parking lot. Furniture in packaging in parking garage left no room for vehicles. Items missing such as hair dryer from the room. Dresser drawers missing. Pool was not heated
4.0 Okay
Pros:
Cons: Alot of things.
4.0 Okay
Pros: Liked the location, ground floor close to lobby room, liked ability to smoke a cigar on the balcony a real plus.
Cons: The attendant on duty when I checked in gave me no greeting and smile, abrupt demeanor. No other staff members even acknowledged our presence, sad. Someone once told me the hardest thing in the world to do is take a man's money and make him happy at the same time, true, but good value and excellent service will do for me and most I believe. It was freezing outside and was almost as cold in the lobby décor, dark and bland. Remolding going on, good it is needed, only wish I had known when I made reservations, constant noise day and night.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
