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Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.5 Excellent
Based on 8,097 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The staff was exceptional! I stayed here for my birthday and they made me feel special and welcomed! My room was above and beyond what I had expected. The online pictures did not do it justice! The location was perfect!
Excellent
9.6
Pros: Everything but the bed .
Excellent
10.0
Pros: Very clean and perfect location. The pool and bar were awesome!
Excellent
10.0
Pros: Atmosphere
Excellent
10.0
Pros: Close to everything don’t have to get back in car.
Details
Reviews
Overall 9.5 Excellent
Based on 8,097 reviews
Vibe
9.5
Location
9.1
WiFi
9.1
Service
9.0
Amenities
8.9
Room
8.7
Comfort
8.3
Wellness
8.2
Pool
8.2
Cleanliness
7.9
Breakfast
6.2
Value
5.9
Vibe
9.5
Location
9.2
Amenities
9.1
Room
9.1
Service
8.9
Pool
8.5
Comfort
8.5
Breakfast
6.0
Value
5.8
Vibe
9.3
Location
9.0
Service
8.9
Amenities
8.5
Room
8.3
Value
6.1
Breakfast
5.6
10.0 Excellent
Pros: The staff was exceptional! I stayed here for my birthday and they made me feel special and welcomed! My room was above and beyond what I had expected. The online pictures did not do it justice! The location was perfect!
Cons: Absolutely nothing! Perfect stay in a perfect place!
9.6 Excellent
Pros: Everything but the bed .
Cons: Our bed was super hard.
10.0 Excellent
Pros: Very clean and perfect location. The pool and bar were awesome!
Cons: Nothing
10.0 Excellent
Pros: Atmosphere
Cons: Took forever to get breakfast
10.0 Excellent
Pros: Close to everything don’t have to get back in car.
Cons:
Located in Gatlinburg, Margaritaville Resort Gatlinburg is within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Overall 9.2 Excellent
Based on 576 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Outstanding and friendly staff. Breakfast best of any hotel l have stayed at( Shirley in breakfast area was fantastic) would definitely stay there again and recommend to friends.
Excellent
10.0
Pros: Overall great hotel.
Excellent
9.0
Pros: We really enjoyed the breakfast and the hotel staff was very friendly.
Excellent
10.0
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Excellent
8.0
Excellent
9.0
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Excellent
9.0
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Excellent
10.0
Pros: All the ammenits was wonderful the pool ï¸ the game room
Excellent
8.8
Pros: This is our 2nd year staying in Gatlinburg over the New Years Holiday and we absolutely love the location. We will be returning again next year. We just need more room so might be staying next door in two bedroom
Excellent
9.6
Pros: Very clean and friendly. Great location to see the whole strip in Gatlinburg
Excellent
10.0
Pros: Very convenient to downtown. Room was spacious and clean. Breakfast was good and had plenty of variety available. Everything was hot and fresh . I am handicapped and there was parking right by front door. The whole facility seemed clean and secure.
Excellent
10.0
Pros: The ease of parking and the friendly staff.
Details
Reviews
Overall 9.2 Excellent
Based on 576 reviews
Location
9.7
Vibe
9.3
Service
8.6
Breakfast
8.4
Room
8.3
Cleanliness
8.2
Amenities
8.1
Comfort
7.8
Pool
7.6
Value
5.0
Location
9.8
Vibe
9.2
Cleanliness
8.3
Room
8.2
Service
8.2
Breakfast
8.1
Amenities
8.0
Pool
7.6
Comfort
7.5
Location
9.7
Service
8.9
Breakfast
8.6
Cleanliness
7.9
Comfort
7.8
Room
7.6
10.0 Excellent
Pros: Outstanding and friendly staff. Breakfast best of any hotel l have stayed at( Shirley in breakfast area was fantastic) would definitely stay there again and recommend to friends.
Cons:
10.0 Excellent
Pros: Overall great hotel.
Cons:
9.0 Excellent
Pros: We really enjoyed the breakfast and the hotel staff was very friendly.
Cons: The indoor pool water was very cold. It was supposed to be a heated pool.
10.0 Excellent
Pros: Very nice rooms. Breakfast was excellent and location is very close to the main strip (about 2 blocks).
Cons:
8.0 Excellent
Pros:
Cons: The carpet was very dirty and needs a deep cleaning
9.0 Excellent
Pros: Great breakfasts, fun pool with slides for the kids, close to plenty of restaurants.
Cons:
9.0 Excellent
Pros: Staff was friendly and spoke to you as you came in and left. The overall appearance was really nice and the beds were very comfortable. The breakfast was also great.
Cons: I have a pending charge on my credit card of $100 but I don''t know why. I hope this disappears soon.
10.0 Excellent
Pros: All the ammenits was wonderful the pool ï¸ the game room
Cons: Everything was great
8.8 Excellent
Pros: This is our 2nd year staying in Gatlinburg over the New Years Holiday and we absolutely love the location. We will be returning again next year. We just need more room so might be staying next door in two bedroom
Cons: Need bigger room for our two teenage boys. Would love to see a ping pong table and more games in game room
9.6 Excellent
Pros: Very clean and friendly. Great location to see the whole strip in Gatlinburg
Cons: The inside pool water was way to cold
10.0 Excellent
Pros: Very convenient to downtown. Room was spacious and clean. Breakfast was good and had plenty of variety available. Everything was hot and fresh . I am handicapped and there was parking right by front door. The whole facility seemed clean and secure.
Cons: There pool seemed small but would have been great for family with kids.
10.0 Excellent
Pros: The ease of parking and the friendly staff.
Cons:
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Overall 9.1 Excellent
Based on 1,490 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Very Nice! Room was clean and very big! Staff were nice and helpful. Would definitely stay again
Good
7.0
Pros: Closeness
Good
7.0
Pros: walking distance from attractions
Excellent
10.0
Pros: Great stay. Great place. Friendly staff. Clean.
Excellent
8.0
Pros: Location location location really good staff affordable
Excellent
10.0
Pros: Clean, excellent staff, close to town
Poor
1.0
Excellent
10.0
Pros: Location and character
Excellent
10.0
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Excellent
9.0
Pros: Location and value of room.
Excellent
10.0
Pros: I liked the stream view.
Okay
5.0
Pros: Location
Details
Reviews
Overall 9.1 Excellent
Based on 1,490 reviews
Service
9.3
Location
9.3
Vibe
8.6
Room
8.5
Comfort
8.0
WiFi
6.7
Breakfast
5.2
Wellness
1.7
Location
9.6
Service
9.1
Comfort
8.3
Room
8.3
Breakfast
4.6
Service
9.3
Location
8.9
Vibe
8.4
Room
8.2
Comfort
8.1
Amenities
7.5
Breakfast
4.8
10.0 Excellent
Pros: Very Nice! Room was clean and very big! Staff were nice and helpful. Would definitely stay again
Cons:
7.0 Good
Pros: Closeness
Cons: The power went out during high wind
7.0 Good
Pros: walking distance from attractions
Cons: elevators and floor looked run down.
10.0 Excellent
Pros: Great stay. Great place. Friendly staff. Clean.
Cons: No
8.0 Excellent
Pros: Location location location really good staff affordable
Cons:
10.0 Excellent
Pros: Clean, excellent staff, close to town
Cons:
1.0 Poor
Pros:
Cons: There was a resent remodel and not everything was complete
10.0 Excellent
Pros: Location and character
Cons: No
10.0 Excellent
Pros: Location close to Great Smokey Mountains National Park Room very nice, good size decent breakfast
Cons:
9.0 Excellent
Pros: Location and value of room.
Cons: The floors hadn't been cleaned, but were cleaned promptly & efficiently when reported. Other than that we like everything about our stay.
10.0 Excellent
Pros: I liked the stream view.
Cons: The breakfast should be like it used to be.
5.0 Okay
Pros: Location
Cons: Nope
With a stay at Bearskin Lodge on the River in Gatlinburg, you'll be just steps from Great Smoky Mountains National Park and 9 minutes by foot from Gatlinburg Space Needle. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Overall 9.1 Excellent
Based on 674 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Location was great, very friendly staff!
Excellent
10.0
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Excellent
10.0
Pros: Breakfast was great
Excellent
10.0
Pros: The bed was amazingly soft and comfy. The breakfast was a dream, absolutely delicious!
Excellent
10.0
Pros: This hotel and staff exceeded our expectations. We felt at home in the lobby sitting by the fire having appetizers and playing games. Very clean and just off the main road. Will stay here again and tell our friends and family.
Excellent
9.6
Pros: Love the upbeat decor.
Excellent
8.0
Pros: Staff was friendly and willing to help!
Excellent
10.0
Pros: Great location and very clean and comfortable!
Excellent
10.0
Pros: Location is awesome
Good
7.7
Pros: Cozy beds, nice shower, clean room
Excellent
8.0
Pros: Nice Location, fireplace in the lobby, outdoor fireplace and hot tub, excellent room!
Excellent
10.0
Pros: clean, great location,
Details
Reviews
Overall 9.1 Excellent
Based on 674 reviews
Food
9.7
Location
9.6
Service
9.1
Bar
8.4
Room
8.1
Wellness
7.1
Breakfast
7.0
Comfort
5.3
Location
9.6
Service
8.9
Room
7.4
10.0 Excellent
Pros: Location was great, very friendly staff!
Cons:
10.0 Excellent
Pros: I liked the blackout blinds and the fact that light leaks around the door were also covered up. This made sleeping 100% better than in motels that have bright lights coming in the windows around the curtains or from under the door.
Cons:
10.0 Excellent
Pros: Breakfast was great
Cons: N/A
10.0 Excellent
Pros: The bed was amazingly soft and comfy. The breakfast was a dream, absolutely delicious!
Cons: I can't move in and live there forever!
10.0 Excellent
Pros: This hotel and staff exceeded our expectations. We felt at home in the lobby sitting by the fire having appetizers and playing games. Very clean and just off the main road. Will stay here again and tell our friends and family.
Cons: Nope, everything was great!
9.6 Excellent
Pros: Love the upbeat decor.
Cons: Room was a bit small but for 1 night of sleep it was good
8.0 Excellent
Pros: Staff was friendly and willing to help!
Cons: Kept losing internet connection in our room. I work while I travel and I need a stable internet connection. Also, sidewalks only on the opposite side of the street having to cross with small children and stroller with heavy traffic.
10.0 Excellent
Pros: Great location and very clean and comfortable!
Cons: Staff cleaning adjacent rooms were loud and slammed doors while going in and out of the rooms.
10.0 Excellent
Pros: Location is awesome
Cons:
7.7 Good
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
8.0 Excellent
Pros: Nice Location, fireplace in the lobby, outdoor fireplace and hot tub, excellent room!
Cons: Should have had complimentary coffee!
10.0 Excellent
Pros: clean, great location,
Cons:
The Hilton Garden Inn Gatlinburg is conveniently located on River Road, at the base of the Smoky Mountains, only 30 minutes from Knoxville's McGhee Tyson Airport (TYS). Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Our tastefully-appointed guest rooms feature modern convenience suited to the savvy business traveler, along with a great location and recreational amenities to please the leisure guests. Spacious guestrooms boast a long list of guest amenities, generous work surfaces, luxurious bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our many amenities including: *Heated indoor saltwater pool and outdoor saltwater whirlpool *A well-equipped Fitness Center *Courtyard *Jogging paths and golf are nearby, as well as many restaurants and retail shops. Relax in our Great American Grill, and American bistro-style restaurant-offering breakfast and dinner daily. The Hilton Garden Inn Gatlinburg offers 1700 square feet of flexible meeting rooms with state-of-the-art audio visual equipment, a fully-equipped Business Center, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. Nestled at the foot of the Smoky Mountains, the Hilton Garden Inn Gatlinburg is conveniently located on River Road where you can relax and enjoy the sounds of Leconte Creek. The Hilton Garden Inn Gatlinburg is close to all the nearby attractions which are available by taking the trolley that stops right outside our doors or simply take a stroll down the parkway. After all, you are in the Smoky Mountains where local hiking is the best attraction of all! The attraction is only natural here in the Smokies! Whether business, vacation, or weekend getaway brings you to Gatlinburg, our courteous hotel staff looks forward to welcoming you to our new home. List of Local Attractions Aquarium of the Smokies Wax Museum Wonder Works Dollywood Golfing Hiking Ober Gatlinburg Aerial Tram Shopping The Hilton Garden Inn Gatlinburg hotel has access to the Gatlinburg Trolley route, which will pick you up right outside our doors. Come and explore what Gatlinburg has to offer. This mountain hideaway offers a relaxing retreat experience. The new Hilton Garden Inn Gatlinburg boasts 118 spacious deluxe rooms and cozy fireplace accommodations waiting just for you. ****100 Percent Smoke Free Hotel**** *****Everything. Right where you need it.*****
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Overall 9.0 Excellent
Based on 802 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The lobby is beautiful. The area is very clean. Room was very very nice and the more importantly, clean, which made us comfortable. The town did get hit with high winds and caused the electricity go out over the entire town, so the hotel gave us free coffee and ensured us everything would be ok. That was nice of them.
Excellent
10.0
Pros: From the time we arrived until we left, the experience overall was excellent. I was super happy with all the amenities!
Excellent
10.0
Pros: Clean and up to date
Excellent
9.0
Pros: The modern look at amenities.
Excellent
10.0
Pros: We enjoyed the fireplace in the lobby every evening. Would have really been nice to have hot chocolate while setting by the fire.
Excellent
9.0
Pros: Modern room with a great shower. Nice lobby area. Close to everything in downtown. Made it a very walkable trip.
Excellent
10.0
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Okay
5.0
Pros: rooms are nice and clean
Excellent
10.0
Pros: The staff was so inviting,professional and friendly.A+
Excellent
9.0
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Good
6.0
Pros: Nice Hotel
Excellent
8.0
Pros: Staff was really great...friendly and knowledgeable
Details
Reviews
Overall 9.0 Excellent
Based on 802 reviews
Location
9.7
Vibe
9.6
Service
9.0
Amenities
8.9
WiFi
8.3
Room
7.8
Value
5.3
Comfort
5.2
Breakfast
5.0
Location
9.6
Service
8.5
Room
6.8
Comfort
4.3
Location
9.6
Service
8.8
Amenities
8.6
Cleanliness
8.2
Room
7.2
Wellness
7.1
Comfort
5.2
Value
4.7
10.0 Excellent
Pros: The lobby is beautiful. The area is very clean. Room was very very nice and the more importantly, clean, which made us comfortable. The town did get hit with high winds and caused the electricity go out over the entire town, so the hotel gave us free coffee and ensured us everything would be ok. That was nice of them.
Cons:
10.0 Excellent
Pros: From the time we arrived until we left, the experience overall was excellent. I was super happy with all the amenities!
Cons: I wish there had been complimentary breakfast.
10.0 Excellent
Pros: Clean and up to date
Cons:
9.0 Excellent
Pros: The modern look at amenities.
Cons: Our room seemed to be next to plumbing and could continuously hear water running very loudly all hours of the day/night. Otherwise, the hotel overall was very nice.
10.0 Excellent
Pros: We enjoyed the fireplace in the lobby every evening. Would have really been nice to have hot chocolate while setting by the fire.
Cons:
9.0 Excellent
Pros: Modern room with a great shower. Nice lobby area. Close to everything in downtown. Made it a very walkable trip.
Cons: Bed was a bit uncomfortable. The price for the room seemed to be on point with other places in the area, which is a bit high, but the food and drinks were overpriced and that made me walk to other places to buy them. They are too close to other options for food and drink to have such a high price point.
10.0 Excellent
Pros: We had a little problem with our mini frog and Clay was right there within 5 minutes to take of the problem. The staff was great!!
Cons: The bar didn't stay open long enough and the service there was extremely slow.
5.0 Okay
Pros: rooms are nice and clean
Cons: don't includes breakfast
10.0 Excellent
Pros: The staff was so inviting,professional and friendly.A+
Cons: Holiday rates were a bit pricey.
9.0 Excellent
Pros: Staff was excellent, extremely pleasant and helpful and the room was very nice!!!
Cons:
6.0 Good
Pros: Nice Hotel
Cons: They charge you nightly for amenities of $20. And I still haven't gotten it back yet. I recommend staying at Fairfield next door. They don't do this.
8.0 Excellent
Pros: Staff was really great...friendly and knowledgeable
Cons: We had a room that was right behind the elevators. Between the noise from the elevators running and the noise from flushing toilets above us, we did not get a lot of sleep.
Centrally located across from Gatlinburg Convention Center and minutes to Great Smoky Mountains National Park. Within walking distance to downtown specialty shops, Ripley’s Attractions, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Just a short drive to Rocky Top Sports World, Dollywood and Dixie Stampede. Ride the tram to Ober Gatlinburg or enjoy the day hiking one of the many beautiful trails in the park. Located on the Gatlinburg Trolley Route and minutes from the Arts and Crafts Community, your next trip will be filled with lasting memories! Whether visiting for a convention, on business or for pleasure, our spacious guestrooms featuring free Wi-Fi, spacious work desks, luxury bedding and mini-refrigerators will be exactly what you are looking for! While enjoying your stay, check out The Bistro - Eat. Drink. Connect. and satisfy your cravings with mouthwatering breakfast and dinner options located in our state-of-the-art lobby where you will find many other hotel amenities.
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
Overall 9.0 Excellent
Based on 359 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Excellent
10.0
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Excellent
10.0
Pros: Room and grounds were clean. Staff was friendly and helpful.
Excellent
9.0
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Excellent
10.0
Pros: Staff was very friendly
Excellent
9.0
Pros: Our family of 5 (3 of which are teenagers) enjoyed our stay at the Hampton Inn. It is far enough away from the main strip that we did not have all of the tourist traffic, but it was close enough that we could walk to anything we wanted to do downtown. We were also pleasantly surprised by the 2 fire pits that are outside the spa. The fire pits are located alongside the river which was very relaxing. We would recommend it to anyone!
Excellent
10.0
Pros: The breakfast was Awesome. The beds and pillows extra comfy. The staff was super helpful and kind.
Excellent
10.0
Pros: very good
Good
6.0
Pros: Location was great.
Excellent
10.0
Pros: Cool place
Excellent
10.0
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Okay
5.0
Pros: Breakfast included was nice.
Details
Reviews
Overall 9.0 Excellent
Based on 359 reviews
Amenities
9.1
Vibe
9.0
Service
8.6
Location
8.5
Wellness
8.2
Room
8.1
Breakfast
7.5
Comfort
7.0
Amenities
9.0
Location
8.4
Service
8.4
Cleanliness
7.8
Room
7.6
Breakfast
7.4
Comfort
6.7
Amenities
9.1
Cleanliness
8.7
Location
8.6
Service
8.6
Wellness
8.2
Room
8.1
Breakfast
7.4
Comfort
7.4
10.0 Excellent
Pros: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Cons: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
10.0 Excellent
Pros: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Cons: We disliked NOTHING!!!
10.0 Excellent
Pros: Room and grounds were clean. Staff was friendly and helpful.
Cons: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.
9.0 Excellent
Pros: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Cons:
10.0 Excellent
Pros: Staff was very friendly
Cons:
9.0 Excellent
Pros: Our family of 5 (3 of which are teenagers) enjoyed our stay at the Hampton Inn. It is far enough away from the main strip that we did not have all of the tourist traffic, but it was close enough that we could walk to anything we wanted to do downtown. We were also pleasantly surprised by the 2 fire pits that are outside the spa. The fire pits are located alongside the river which was very relaxing. We would recommend it to anyone!
Cons: There wasn't really anything that we completely disliked. We would have preferred that the bathroom door would have locked, but liked the modern feel of the sliding door. Breakfast was great, but crowded. We had to eat in our room to make sure we had a place to sit.
10.0 Excellent
Pros: The breakfast was Awesome. The beds and pillows extra comfy. The staff was super helpful and kind.
Cons: N/A
10.0 Excellent
Pros: very good
Cons: nothing
6.0 Good
Pros: Location was great.
Cons: Bedding wasn't clean and staff didn't clean our room one day of our stay.
10.0 Excellent
Pros: Cool place
Cons:
10.0 Excellent
Pros: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Cons:
5.0 Okay
Pros: Breakfast included was nice.
Cons: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Welcome to our inviting Hampton Inn Gatlinburg Historic Nature Trail, TN hotel, conveniently located on Historic Nature Trail within walking distance to the WL Mills Conference Center, the Gatlinburg Convention Center, restaurants and attractions. Our modern hotel, designed to create a rustic atmosphere, is surrounded by the tranquil Great Smoky Mountains National Park. Our friendly staff works to ensure your stay is relaxing. Enjoy our free hot breakfast buffet daily or On the Run® Breakfast Bags on weekdays. A friendly staff member will recommend nearby restaurants such as Bubba Gump Shrimp Company and the Smoky Mountain Brewery. When you need a quick snack, stop by our 24-hour Suite Shop. Enjoy access to our 24-hour business center or take a break from your convenient or sports event and relax in our indoor heated pool and fitness center. The hotel has a tranquil gathering space with a view of the river and a fire pit. All of our guest rooms feature modern décor and one king- or two queen-sized clean and fresh Hampton beds®, a microwave, a refrigerator for your snacks and an HDTV with premium channels. Upgrade for a private balcony with a mountain view and a gas fireplace. Family Suites offer a separate living area, two queen-sized beds and a sofa sleeper. Hampton Inn is a family-friendly, 100% non-smoking hotel with free on-site parking. We look forward to seeing you soon.
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Overall 8.8 Excellent
Based on 432 reviews
All reviews
- All reviews
- Families
Good
7.5
Pros: The location was great!
Excellent
8.8
Pros: Continental breakfast was great
Excellent
10.0
Pros: The location was great
Excellent
10.0
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Excellent
8.0
Pros: Nice area walk to everything. Good breakfast!! Love the creek!! Clean
Excellent
9.2
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Excellent
8.0
Pros: Location, free breakfast. Creekview balcony.
Excellent
8.0
Pros: location
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Excellent
10.0
Pros: The view and location was convient.
Excellent
10.0
Pros: great location
Details
Reviews
Overall 8.8 Excellent
Based on 432 reviews
Service
9.6
Location
9.3
Breakfast
9.3
Cleanliness
9.2
Room
8.5
Food
8.5
Pool
8.2
Wellness
7.5
Amenities
7.0
Service
9.7
Location
9.3
Room
7.9
7.5 Good
Pros: The location was great!
Cons: We were put in an adjoining room and the neighbors were loud. The price was also a bit high in comparison to nearby hotels.
8.8 Excellent
Pros: Continental breakfast was great
Cons: No water pressure in the shower
10.0 Excellent
Pros: The location was great
Cons: I liked everything about the property not one complaint
10.0 Excellent
Pros: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Cons: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
8.0 Excellent
Pros: Nice area walk to everything. Good breakfast!! Love the creek!! Clean
Cons:
9.2 Excellent
Pros: Breakfast was good. Food was hot and a lot of different items to choose from. Location was excellent. Good walking distance to everything.
Cons:
8.0 Excellent
Pros: Location, free breakfast. Creekview balcony.
Cons: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
8.0 Excellent
Pros: location
Cons: seemed a little dated
10.0 Excellent
Pros: Location
Cons: No
3.0 Mediocre
Pros: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Cons: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
10.0 Excellent
Pros: The view and location was convient.
Cons: I have no complaints.
10.0 Excellent
Pros: great location
Cons: not a thing
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
Overall 8.7 Excellent
Based on 1,729 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Good walking distance to everything, clean & comfortable
Excellent
10.0
Pros: Clean, updated rooms. Good customer service and breakfast.
Okay
4.0
Pros: The location
Excellent
10.0
Pros: Beds were comfortable. Bathroom was nice and clean and updated. Hotel was centrally located. Staff was very nice and efficient.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Okay
4.5
Pros: It's a good location, we have enjoyed it in the past
Excellent
8.0
Pros: Location and price
Excellent
10.0
Pros: Easy access to the moutains
Excellent
10.0
Pros: Loved the location, right in the center of everything. Rooms were large and clean, good parking, and balcony added nice view.
Excellent
10.0
Pros: Absolutely perfect , clean, great location, great price, just a really nice stay, we’ll keep this one in mind in the future, our newest favorite!!
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 1,729 reviews
Service
9.3
Value
9.2
Location
9.0
Cleanliness
8.0
Room
7.7
WiFi
7.6
Breakfast
5.4
Food
3.8
Service
9.7
Location
9.3
Value
9.2
Cleanliness
7.9
Room
7.8
Breakfast
5.8
Service
9.3
Value
9.2
Location
8.4
Cleanliness
8.1
Room
7.7
Breakfast
4.7
Food
3.6
10.0 Excellent
Pros: Good walking distance to everything, clean & comfortable
Cons: Nothing! It was a perfect stay!
10.0 Excellent
Pros: Clean, updated rooms. Good customer service and breakfast.
Cons: No complaints especially for the price.
4.0 Okay
Pros: The location
Cons: Bring your own toilet paper. This stuff is so cheap + thin it disintegrates in your hand.Check for bugs in sheets as they are stored outside on air cond units. Vend machines are very noisy. Overall hotel is very uncomfortable for how expensive it is.
10.0 Excellent
Pros: Beds were comfortable. Bathroom was nice and clean and updated. Hotel was centrally located. Staff was very nice and efficient.
Cons:
9.0 Excellent
Pros: Location
Cons: Parking
10.0 Excellent
Pros: Real clean. Nice staff. Great location. If you need ant to walk the strip this is a great starting point.
Cons: Pool could have been cleaner.
4.5 Okay
Pros: It's a good location, we have enjoyed it in the past
Cons: It was very dirty this time. Sticky floors, dark long hair everywhere, extra dirty bed topper, and when we woke up the next morning there was a cockroach on the headboard. Incredibly disturbing. In the past this has been an excellent value for the stay but the cleaning staff had clearly left things in poor standing. Also a burnt out bulb in the lamp stand and there is a gap running all the way around the entry door to the room so we could smell the very strong scent of marijuana coming from the next room, which isnt exactly the fault of the motel, but the door should be better insulated at least.
8.0 Excellent
Pros: Location and price
Cons: Wireless did not work. Would connect for 1 or 2 minutes then disconnected. Told desk, they were no help. Wireless did not even work in their office area. Only worked outside by the pool. If you plan to use your phone or tablet skip this hotel.
10.0 Excellent
Pros: Easy access to the moutains
Cons: No exactly what I expected for the price. Very good value
10.0 Excellent
Pros: Loved the location, right in the center of everything. Rooms were large and clean, good parking, and balcony added nice view.
Cons:
10.0 Excellent
Pros: Absolutely perfect , clean, great location, great price, just a really nice stay, we’ll keep this one in mind in the future, our newest favorite!!
Cons: That I could not stay longer
9.0 Excellent
Pros: Location
Cons: The breakfast was not very good
The Econo Lodge Inn and Suites at the Convention Center in Gatlinburg, TN is an easy stop on the road. Nearby destinations include Great Smoky Mountain National Park, Ripleys Aquarium of the Smokies, Gatlinburg Space Needle, Ole Smoky Tennessee Moonshine Distillery and Rocky Top Sports World. The Gatlinburg-Pigeon Forge Airport is also close. Enjoy amenities like free continental breakfast, free continental breakfast and seasonal outdoor pool. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Verify location. There are two Econo Lodges just one street apart. One free parking space per paid room additional cars can be parked in paid parking lot adjacent to the hotel for $10.00 USD per day.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
Overall 8.5 Excellent
Based on 3,279 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.0
Pros: The view and balcony, breakfast is good too.
Good
7.1
Pros: The view
Okay
5.4
Pros: Breakfast was ok
Excellent
9.0
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Excellent
10.0
Pros: Location and facilities
Excellent
10.0
Pros: The beds were extremely comfortable!! The pool area was amazing! Staff was courteous and friendly. Outstanding experience!
Excellent
10.0
Pros: I have stayed at this hotel for years and it’s always great!
Excellent
10.0
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Excellent
8.0
Pros: Location and View were killer. The bartender at the hotel was great.
Good
7.0
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Excellent
9.0
Pros: Great staff and great location
Excellent
8.8
Pros: Very clean and the restaurant was amazing.
Details
Reviews
Overall 8.5 Excellent
Based on 3,279 reviews
Pool
8.2
Service
8.1
Location
7.9
Room
7.6
Comfort
6.4
Amenities
6.2
Vibe
6.1
Breakfast
6.0
Cleanliness
5.4
Value
5.1
WiFi
0.6
Pool
8.6
Service
8.3
Location
7.9
Room
7.3
Breakfast
6.3
Amenities
5.8
Vibe
5.3
Cleanliness
4.7
Service
8.2
Location
8.0
Room
7.7
Amenities
6.3
Comfort
6.1
Breakfast
5.8
Vibe
5.8
Cleanliness
5.6
8.0 Excellent
Pros: The view and balcony, breakfast is good too.
Cons: Bed was horrible, but they say are being replaced during renovations.
7.1 Good
Pros: The view
Cons: Price. Too high for amenities
5.4 Okay
Pros: Breakfast was ok
Cons: Bed cover had no sleeve water was not turning hot it had to run 10 min, no microwave, no HBO, pool area had way too much chlorine made your eyes burn, door to the balcony lock was broke, 2 days from our stay water was turned off for 3 hours because of construction in the hotel the breakfast server was telling us how little she made an hour so we would give her a big tip.
9.0 Excellent
Pros: The hotel is beautiful and up away from the hustle and bustle of gatlinburg. However- I don’t feel like you will walk down and enjoy the strip from there. Be prepared to drive. Kids absolutely loved the pool and the slide- it was amazing.
Cons:
10.0 Excellent
Pros: Location and facilities
Cons: N/A
10.0 Excellent
Pros: The beds were extremely comfortable!! The pool area was amazing! Staff was courteous and friendly. Outstanding experience!
Cons:
10.0 Excellent
Pros: I have stayed at this hotel for years and it’s always great!
Cons:
10.0 Excellent
Pros: From the moment we walked in, the staff were extremely friendly! They checked us in, asked what floor we wanted to be on/view we wanted, gave us cookies/candy bars, and were so inviting and hospitable. We loved our stay here!
Cons:
8.0 Excellent
Pros: Location and View were killer. The bartender at the hotel was great.
Cons: They did not offer a complimentary breakfast or if they did they did not make it known.
7.0 Good
Pros: This is a 300 room hotel with all of the amenities and unique architecture and views.
Cons: With such a large hotel, parking can be an issue. Parking can be better marked and lighted. The long steep private entrance was difficult to negotiate in daylight and worse at night.
9.0 Excellent
Pros: Great staff and great location
Cons:
8.8 Excellent
Pros: Very clean and the restaurant was amazing.
Cons: The wait for an elevator could sometimes be absolutely ridiculous. There needs to be at least 2 more elevators to accommodate the amount of people staying for the rooms they have.
The Park Vista - a Doubletree Hotel - Gatlinburg boasts spectacular Great Smoky Mountains National Park views and first class service in Gatlinburg, TN. Our full service high-rise convention center and hotel in the Smokies is located on the Gatlinburg Trolley route is near shopping, restaurants, amusements and downtown Gatlinburg. Our hotel is within 30 minutes of Gatlinburg-Pigeon Forge Airport (GKT) or 60 minutes to Knoxville McGhee-Tyson Airport (TYS) with easy access to interstate highways, Nashville, Knoxville and Asheville, NC. Inviting guest rooms and suites with contemporary design and a cozy mountain lodge feel include must-have amenities like private balconies with amazing views, flat screen 42" HDTVs, exquisitely comfortable Sweet Dreams bedding, and modern connectivity with remote printing services and wireless high-speed internet access. Our guests also enjoy full use of many hotel amenities: Heated indoor pool and whirlpool, Playground and game arcade, Fitness Center, Concierge services, In-room dining. Just off the soaring atrium lobby you'll find Vista Grill, serving up freshly prepared Southern-inspired menu selections in a warm and casual atmosphere for breakfast, lunch and dinner daily. Start the day right with our extensive Doubletree Breakfast buffet. After a full day of Smoky Mountain adventures or business meetings, join friends or colleagues for your favorite beverages and appetizers by the fireplace at Firefly's Patio Lounge. At The Park Vista, comfort, quality and hospitality are our benchmarks. Business travelers appreciate our well-equipped Business Center, complimentary wireless HSIA in public areas, audio-visual support and plenty of dedicated meeting staff. Our state-of-the-art Convention Center features over 25,000 SF of flexible meeting and banquet space including a grand ballroom, exhibit hall, conference rooms and executive boardroom. Our professional catering and convention services team will deliver a flawless experience for your next Smoky Mountain retreat, conference, meeting, seminar, luncheon or banquet. For a romantic and memorable wedding, reception or honeymoon, look no further than our beautifully landscaped hotel at the foot of the Great Smoky Mountains. See Gatlinburg and Smoky Mountain area attractions from The Park Vista. Enjoy miles of hiking trails with scenic overlooks, picnic areas and secret fishing spots. From whitewater rafting to horseback riding and golf, there is something for everyone. Shop the Great Smoky Mountain Arts and Crafts Community, galleries, malls and outlet stores in nearby Pigeon Forge and Sevierville. Visit historic sites, amusement parks, the many Ripley's attractions in downtown Gatlinburg and nearby Dollywood Theme Park. Whether you visit eastern Tennessee for business, family vacation or a romantic get-away, our friendly hotel staff looks forward to welcoming you to Gatlinburg with a warm, Doubletree chocolate chip cookie at check-in.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,525 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: good location and free parking
Excellent
10.0
Pros: Location to town was great! We never moved our car just walked back and forth to town.
Excellent
9.0
Pros: I loved the area that the hotel was in; it was close to all the attractions and the aquarium.
Okay
5.4
Pros: Our housekeeper did a very good job. It was a good location to downtown, not too loud.
Excellent
10.0
Pros: THEY REALLY NEED A INDOOR POOL , AND THE POOL NEEDS TO BE CLEANED MORE OFTEN, WAS NOT HEATED AS ADVERTISED
Excellent
8.0
Pros: Close to all the attractions
Excellent
9.0
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Excellent
9.0
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Poor
1.0
Pros: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Everything about our stay was great. Rooms were extra clean. I requested adjoining rooms and when we got there they were reafy
Excellent
8.3
Pros: We did the suite with king bed and the jacuzzi. The bed was very comfortable. The location is perfect!! Just a 2 minute walk to downtown. The hotel isn’t very loud at all which is a plus. Overall I had a nice stay!
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Details
Reviews
Overall 8.4 Excellent
Based on 1,525 reviews
Service
9.3
Location
8.7
Cleanliness
8.5
Pool
8.3
Room
8.0
Comfort
7.3
Breakfast
4.0
Food
3.3
WiFi
2.7
Service
9.3
Location
8.5
Pool
8.3
Cleanliness
8.0
Room
7.8
Comfort
7.5
Breakfast
4.1
Food
3.6
WiFi
1.5
Service
9.3
Location
9.0
Cleanliness
8.7
Room
7.2
Comfort
6.7
Breakfast
3.7
Food
3.0
WiFi
1.6
10.0 Excellent
Pros: good location and free parking
Cons:
10.0 Excellent
Pros: Location to town was great! We never moved our car just walked back and forth to town.
Cons: The bed was a little firm but it’s hard to beat your bed from home
9.0 Excellent
Pros: I loved the area that the hotel was in; it was close to all the attractions and the aquarium.
Cons: I really wish the WiFi was better. My wife and I wound up going through most of our phone data, and then some, because we couldn't get a good enough signal to use the hotel's WiFi.
5.4 Okay
Pros: Our housekeeper did a very good job. It was a good location to downtown, not too loud.
Cons: Breakfast wasn't very good. Same thing everyday. Carpets made your feet black!!
10.0 Excellent
Pros: THEY REALLY NEED A INDOOR POOL , AND THE POOL NEEDS TO BE CLEANED MORE OFTEN, WAS NOT HEATED AS ADVERTISED
Cons: THEY REALLY NEED A INDOOR POOL , AND THE POOL NEEDS TO BE CLEANED MORE OFTEN, WAS NOT HEATED AS ADVERTISED SO MANY BUGS IN THE POOL AREA, AND SPIDERS AROUND THE GATES OF THE POOL
8.0 Excellent
Pros: Close to all the attractions
Cons: The room was clean and the area around hotel was clean BUT the noise from other guests could be heard throughout the walls and ceiling. Very bad and between the diesel trucks and motorcycles cruising the street you could feel like you were next to them
9.0 Excellent
Pros: The room was very nice and comfortable. The restaurant next to the motel was good. Ask for hotel employee she will take good care of you and recommend good food.
Cons:
9.0 Excellent
Pros: The view from the hotel was the best. Post sunrise the brighy shine on mountains was great as well. All the locations were at the walking distance.
Cons:
1.0 Poor
Pros: They have a really good location in Gatlinburg and looks nice on the outside. Unfortunately this hotel is not maintained especially on the inside. We left immediately after checking in with no hassles.
Cons: This was a HUGE disappointment. First impressions ... outdated, room had a strange odor, carpet was not clean and overall did not have a fresh clean feeling. We noticed black mold on the ceiling in the corner of the bathroom and above the Jacuzzi tub.
5.0 Okay
Pros: Location
Cons: Room is very outdated and a lot of cosmetic issues
10.0 Excellent
Pros: Everything about our stay was great. Rooms were extra clean. I requested adjoining rooms and when we got there they were reafy
Cons: Nothing
8.3 Excellent
Pros: We did the suite with king bed and the jacuzzi. The bed was very comfortable. The location is perfect!! Just a 2 minute walk to downtown. The hotel isn’t very loud at all which is a plus. Overall I had a nice stay!
Cons: I was very disappointed with the breakfast. Only eggs, biscuits, and waffles. We never got to eat the breakfast because they were always running out of food and there were sooooooo many people crowding in to get some. The jacuzzi did not look like it had been cleaned prior to us arriving.
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.1 Excellent
Based on 1,432 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Absolutely loved this hotel! Super clean and very spacious. We had a great view and really enjoyed the fireplace. It is within walking distance to the parkway and we loved being able to do that. Loved it so much, we just got back a few weeks ago and just rebooked for Mardi Gras! Can’t wait to be back in Gatlinburg, this place is a hidden little gem!!! 10/10
Excellent
9.6
Pros: Clean, nice staff, great view
Good
6.0
Pros: Lovation
Excellent
10.0
Pros: The room had a fireplace which was super nice! We really enjoyed staying here, the plus is that it was pet friendly as well!
Okay
5.0
Excellent
8.0
Pros: It was conveniently located, but far enough from the main strip that it wasn't too noisy. The pillows were also SUPER comfy!
Excellent
8.5
Excellent
9.0
Pros: Love the fireplace!
Excellent
10.0
Pros: I loved the fire place and the beautiful view! Everything was great!
Okay
4.6
Pros: Location
Mediocre
2.0
Pros: The location was within walking distance of everything
Excellent
9.2
Pros: It is in a great location and our room was very clean and comfortable. Not fancy but clean, comfortable, and a good value.
Details
Reviews
Overall 8.1 Excellent
Based on 1,432 reviews
Pool
8.9
Location
7.9
Service
7.8
Room
7.7
Breakfast
7.1
Comfort
7.0
Amenities
6.6
WiFi
6.5
Pool
9.1
Location
7.9
Service
7.8
Room
7.6
Breakfast
7.1
Comfort
6.7
Amenities
6.5
Vibe
2.2
Pool
8.9
Location
8.1
Service
7.5
Room
7.4
Breakfast
7.0
Comfort
6.9
Amenities
6.6
Vibe
2.9
10.0 Excellent
Pros: Absolutely loved this hotel! Super clean and very spacious. We had a great view and really enjoyed the fireplace. It is within walking distance to the parkway and we loved being able to do that. Loved it so much, we just got back a few weeks ago and just rebooked for Mardi Gras! Can’t wait to be back in Gatlinburg, this place is a hidden little gem!!! 10/10
Cons:
9.6 Excellent
Pros: Clean, nice staff, great view
Cons: N/A
6.0 Good
Pros: Lovation
Cons: Floors were nasty. Water leaked from under the sink every time we used it and out of the sink faucets. When our room was restocked with shampoo, you could tel it was all just thrown on the counter.
10.0 Excellent
Pros: The room had a fireplace which was super nice! We really enjoyed staying here, the plus is that it was pet friendly as well!
Cons: Enjoyed all amenities!
5.0 Okay
Pros:
Cons: Needs to be updated
8.0 Excellent
Pros: It was conveniently located, but far enough from the main strip that it wasn't too noisy. The pillows were also SUPER comfy!
Cons: It was outdated. I have stayed at several Quality Inns that had more elevated decor, and an overall more attentive staff.
8.5 Excellent
Pros:
Cons: It could have been a little cleaner-there was a dirty towl on the shower rod
9.0 Excellent
Pros: Love the fireplace!
Cons: Since we were on the first floor, the view from the balcony was horrible. The toilet seat is too small for men.
10.0 Excellent
Pros: I loved the fire place and the beautiful view! Everything was great!
Cons: No
4.6 Okay
Pros: Location
Cons: Room had a bad odor, A/C was loud and smelled of mildew, beds were loud and squeaky every time you would move. I booked this room reading other reviews, but I wouldn’t stay here again
2.0 Mediocre
Pros: The location was within walking distance of everything
Cons: The checkin clerk was unpersonable and somewhat rude. I did not receive the room I booked and he was in no way inclined to help with the issue.
9.2 Excellent
Pros: It is in a great location and our room was very clean and comfortable. Not fancy but clean, comfortable, and a good value.
Cons: The hotel is too busy for only 1 elevator.
Get more value at the 100 percent smoke-free and pet-friendly Quality Inn and Suites hotel in Gatlinburg, TN, which lets you focus on the people and experiences that you came for. We are near Dollywood, Gatlinburg Convention Center and Ober Gatlinburg. Amenities include free WiFi, free ample parking, free hot breakfast, business center, seasonal outdoor pool and laundry facilities. Guest rooms feature a refrigerator, microwave, coffee maker, premium bedding and 40-inch TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
Overall 8.0 Excellent
Based on 3,218 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2.0
Pros: The balcony over the river however it wasn’t very private.
Excellent
9.0
Pros: Staff
Okay
4.0
Excellent
9.2
Pros: We loved the breakfast & it was a great stay for a couples getaway
Excellent
8.0
Pros: Location, views, price. Good breakfast!
Excellent
9.6
Pros: Clean, location, value
Excellent
10.0
Excellent
8.0
Pros: Breakfast was a really nice feature of the hotel. Great views right on the river.
Mediocre
3.0
Pros: Good location and inexpensive
Okay
5.0
Pros: The location is very convenient to all the attractions in Gatlinburg. The balcony presents a nice scenic view of the river.
Excellent
10.0
Pros: Great hospitality
Okay
5.0
Pros: We liked the location. The room was not what we requested!
Details
Reviews
Overall 8.0 Excellent
Based on 3,218 reviews
Service
8.1
Breakfast
7.7
Location
7.6
Room
7.0
Amenities
3.2
Vibe
2.9
WiFi
2.8
Breakfast
8.0
Service
7.7
Location
7.6
Room
6.7
Vibe
2.4
Amenities
1.9
Service
7.9
Breakfast
7.6
Location
7.5
Room
6.6
Vibe
2.0
2.0 Mediocre
Pros: The balcony over the river however it wasn’t very private.
Cons: Room was smaller than anticipated as well as the bathroom. Coffee was not adequate. Front desk clerk was not pleasant at all and breakfast was microwaved. Definitely not worth what we paid.
9.0 Excellent
Pros: Staff
Cons: Nothing
4.0 Okay
Pros:
Cons: this hotel is way over-priced. interior is old and shabby. This hotel should be listed for --- per night.
9.2 Excellent
Pros: We loved the breakfast & it was a great stay for a couples getaway
Cons:
8.0 Excellent
Pros: Location, views, price. Good breakfast!
Cons: A little renovation would easily make it a 3 stars.
9.6 Excellent
Pros: Clean, location, value
Cons: Small bathroom
10.0 Excellent
Pros:
Cons: Stay here. The center of town has a lot of dinghy hotels for the same price. Alcon views with lovely upright Adirondack chairs.
8.0 Excellent
Pros: Breakfast was a really nice feature of the hotel. Great views right on the river.
Cons: Balconies could use some privacy feature. You feel like you’re on top of your neighbor. The room had several dead bugs on walls towards the ceilings.
3.0 Mediocre
Pros: Good location and inexpensive
Cons: Lots of dust in the room and not so clean floor. Found lots of spider webs outside balcony.
5.0 Okay
Pros: The location is very convenient to all the attractions in Gatlinburg. The balcony presents a nice scenic view of the river.
Cons: The rooms are very small, the balcony will fit only 2 people at the time, the two wooden chairs took all the space on the balcony, everything felt very small and cramped.
10.0 Excellent
Pros: Great hospitality
Cons:
5.0 Okay
Pros: We liked the location. The room was not what we requested!
Cons: When we arrived there was no record of our reservation! Fortunately, I had a printed out copy of the reservation. It was for 2 King rooms, Disability access. They finally gave us 2 rooms with 2 queen beds in each. We wasted a good hour of our time.
Enjoy hometown hospitality at the Baymont Inn and Suites Gatlinburg on the River, conveniently located near many Gatlinburg attractions including the Great Smoky Mountains National Park, Ripleys Aquarium of the Smokies, Ripleys Believe It or Not Museum, skiing and the Wildlife Encounter at Ober Gatlinburg. Take a short drive to thrilling rides at Dollywood. Business travelers enjoy convenience to the Gatlinburg Convention Center less than a mile away. Ideal for business and leisure, this non-smoking lodging offers complimentary wireless Internet access, complimentary breakfast, large-vehicle parking, laundry facilities and fitness center. Refresh in the indoor pool and play in the game room. Unwind in guest rooms with balconies overlooking the Little Pigeon River, complimentary newspaper, large work desk, coffee-maker, refrigerator, microwave and TV with HBO. Suites and handicapped-accessible rooms are available. There is no charge for children 17 and under.
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Overall 7.9 Good
Based on 4,152 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: The location can’t be beat. It is in a beautiful setting.
Excellent
8.0
Pros: The location is great to get to downtown for the price.
Okay
5.0
Pros: I liked how close this hotel was to town and being on the river.
Good
6.0
Pros: I like this hotel for its location. And staff was very friendly. They send you a text message checking to see if you need anything.
Excellent
8.0
Pros: Location.
Excellent
8.0
Pros: Location was great.
Excellent
10.0
Pros: Clean older but clean, comfy beds Big room Wonderful view Close to all we needed
Excellent
10.0
Pros: Very comfortable and clean! Full service through text messages at all times, if I had any questions or issues. Will stay here again!
Excellent
9.6
Pros: Clean great location and convenient
Excellent
8.0
Pros: Great location, clean room.
Excellent
10.0
Pros: The employees were excellent. My husband has cancer and they went out of their way to make sure the accommodations were good. Since we could not to do much there were restaurants near and our room overlooked the Parkway. It was a great visit and we will be back!
Excellent
10.0
Pros: Great hotel will definitely stay there again, walking distance from downtown
Details
Reviews
Overall 7.9 Good
Based on 4,152 reviews
Location
8.6
Service
8.5
Room
6.3
Amenities
4.3
Breakfast
3.1
Vibe
3.1
WiFi
2.4
Location
8.3
Service
8.0
Room
5.7
Cleanliness
4.5
Amenities
4.3
Breakfast
2.9
Vibe
2.6
WiFi
1.2
Service
8.9
Location
8.4
Room
6.1
Amenities
4.1
Vibe
3.1
Breakfast
2.9
WiFi
0.9
Location
8.8
Service
8.7
Room
5.7
8.0 Excellent
Pros: The location can’t be beat. It is in a beautiful setting.
Cons: The hotel is dated. That wouldn’t be a problem except It does have maintenance issues. The shower head leaked while I tried to bathe. I mentioned to staff in text with no response. I had to endure a sales pitch upon check-in. Pet fee is too high. $
8.0 Excellent
Pros: The location is great to get to downtown for the price.
Cons: Some people would be bothered by the hills to get to the back buildings.
5.0 Okay
Pros: I liked how close this hotel was to town and being on the river.
Cons: The hotel ended up seeming like a motel. It was not very nice and pretty outdated.
6.0 Good
Pros: I like this hotel for its location. And staff was very friendly. They send you a text message checking to see if you need anything.
Cons: The hotel is dated,fridge didn't work. Mattress was sagging, one of the comforter had a blood stain. Didn't sleep well because I kept hearing noises in the wall.
8.0 Excellent
Pros: Location.
Cons: We had a maintenance issue but it was fixed the same day it was brought to the staff's attention. Location was in walking distance to everything but if you stay in buildings 5 and 6 there are two very steep hills you have to climb to get back to your room.
8.0 Excellent
Pros: Location was great.
Cons: The motel bar closed at 8PM
10.0 Excellent
Pros: Clean older but clean, comfy beds Big room Wonderful view Close to all we needed
Cons: Nothing
10.0 Excellent
Pros: Very comfortable and clean! Full service through text messages at all times, if I had any questions or issues. Will stay here again!
Cons: Nothing all was good!
9.6 Excellent
Pros: Clean great location and convenient
Cons:
8.0 Excellent
Pros: Great location, clean room.
Cons:
10.0 Excellent
Pros: The employees were excellent. My husband has cancer and they went out of their way to make sure the accommodations were good. Since we could not to do much there were restaurants near and our room overlooked the Parkway. It was a great visit and we will be back!
Cons:
10.0 Excellent
Pros: Great hotel will definitely stay there again, walking distance from downtown
Cons: No loved everything
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 7.7 Good
Based on 1,769 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: It was clean & comfortable.
Excellent
9.0
Pros: We appreciated the location of the hotel and overall cleanliness was good. Staff was very nice.
Excellent
10.0
Pros: Close to downtown and the indoor pool
Good
6.7
Pros: Great for the kids
Excellent
10.0
Pros: Great pool and very clean excellent for kids.
Excellent
10.0
Pros: Wonderful! We have stayed here before and it never disappoints.
Excellent
10.0
Pros: Love the location. Super friendly staff. Love the pool and hot tub.
Good
7.5
Pros: The indoor pool!!!
Excellent
9.0
Pros: Very clean and quiet. Enjoyed convenience of breakfast which was a buffet with lots of choices.
Excellent
9.0
Pros: Could get REALLY NOISY if ya get a room near the pool , that is if ya gonna stay in the room all the time... TOO MUCH ya do here ta stay in the ROOM!! WHOOPWHOOP!
Poor
1.0
Pros: He'll no
Mediocre
2.0
Pros: The location to the main strip
Details
Reviews
Overall 7.7 Good
Based on 1,769 reviews
Location
8.4
Service
8.1
Pool
6.7
Room
5.5
Cleanliness
5.3
Breakfast
4.8
WiFi
4.7
Vibe
4.0
Comfort
3.8
Amenities
3.5
Food
2.4
Bar
0.0
Location
8.6
Service
8.2
Pool
6.4
Cleanliness
5.6
Room
5.6
Breakfast
4.6
Comfort
3.7
Amenities
3.1
Vibe
3.0
Food
2.0
Location
8.6
Service
8.1
Pool
6.5
Cleanliness
5.2
Room
5.1
Breakfast
4.4
Comfort
4.1
Vibe
3.3
Amenities
3.3
Food
2.2
7.5 Good
Pros: It was clean & comfortable.
Cons: The water was cold ,.
9.0 Excellent
Pros: We appreciated the location of the hotel and overall cleanliness was good. Staff was very nice.
Cons: I didn't so much care for the breakfast bar for a fee. No other breakfast options are available in the hotel, and this breakfast bar didn't seem unique enough to justify not eating abroad. It's simply my opinion, though. Either way it's still convenient.
10.0 Excellent
Pros: Close to downtown and the indoor pool
Cons:
6.7 Good
Pros: Great for the kids
Cons: Didn’t get our room cleaned Had to take our own trash out because we didn’t get service
10.0 Excellent
Pros: Great pool and very clean excellent for kids.
Cons:
10.0 Excellent
Pros: Wonderful! We have stayed here before and it never disappoints.
Cons: Location, indoor pool
10.0 Excellent
Pros: Love the location. Super friendly staff. Love the pool and hot tub.
Cons:
7.5 Good
Pros: The indoor pool!!!
Cons: The walk back up the hill!!!
9.0 Excellent
Pros: Very clean and quiet. Enjoyed convenience of breakfast which was a buffet with lots of choices.
Cons: Short hike to the parkway, which wouldn't have been an issue if the weather had been better.
9.0 Excellent
Pros: Could get REALLY NOISY if ya get a room near the pool , that is if ya gonna stay in the room all the time... TOO MUCH ya do here ta stay in the ROOM!! WHOOPWHOOP!
Cons:
1.0 Poor
Pros: He'll no
Cons: Nothing
2.0 Mediocre
Pros: The location to the main strip
Cons: Pictures are very deceiving. Its more of a motel than a lodge. Rooms were very small. Bathroom was tiny. Could barely move in the shower. Very little water pressure, the cold and hot water were mixed up. Bed was very uncomfortable
With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg Space Needle. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.6 Good
Based on 3,993 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Good clean room with friendly staff
Good
7.0
Excellent
9.0
Pros: Staff great Very clean
Good
7.0
Pros: Loved the location and that the trolley stop was right there!!
Mediocre
3.0
Pros: My husband and I came there for New Years. We have stayed with you all several years ago with our sons. They really enjoyed the pool. I do not remember the rooms being so run down. I enjoyed my stay alright I guess, However for 465.00 for two nights THAT IS REDICILIOUS FOR WHAT WE GOT!!! The fire place in our room did not work. The cabinet next to the refrigerator is falling apart, and the room was NASTY!! I will more than likely never visit your hotel again, especially not for that kind of money for what we got.
Excellent
10.0
Pros: The pools were great.
Good
6.0
Pros: location . The staff were very nice .
Excellent
8.0
Pros: Quiet. Laundry worked well.
Excellent
10.0
Pros: Great Creek view from balcony.
Excellent
10.0
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Excellent
8.3
Pros: The Pool and Jacuzzi are really nice. It had a waterfall. The creek view was great.
Good
6.0
Pros: The pool is warm, the hot tub awesome the registration lady was really nice and the room was mostly clean.
Details
Reviews
Overall 7.6 Good
Based on 3,993 reviews
Service
8.6
Pool
8.5
Location
7.8
Wellness
7.6
Room
5.2
Cleanliness
4.5
Comfort
4.5
Breakfast
3.7
Amenities
3.7
Vibe
3.6
WiFi
1.9
Bar
1.1
Service
8.6
Pool
8.3
Location
7.0
Room
4.8
Comfort
4.2
Cleanliness
4.1
Breakfast
3.5
Amenities
3.2
Vibe
3.1
Pool
8.5
Service
8.2
Wellness
7.5
Location
7.5
Room
5.0
Cleanliness
4.6
Comfort
4.3
Amenities
3.7
Vibe
3.4
Breakfast
3.2
Location
8.2
Room
4.8
Room
5.0
9.0 Excellent
Pros: Good clean room with friendly staff
Cons: Kinda busy street hard to nap on street side rooms during day
7.0 Good
Pros:
Cons: the sauna is too cold...
9.0 Excellent
Pros: Staff great Very clean
Cons: No breakfast
7.0 Good
Pros: Loved the location and that the trolley stop was right there!!
Cons: Updated rooms
3.0 Mediocre
Pros: My husband and I came there for New Years. We have stayed with you all several years ago with our sons. They really enjoyed the pool. I do not remember the rooms being so run down. I enjoyed my stay alright I guess, However for 465.00 for two nights THAT IS REDICILIOUS FOR WHAT WE GOT!!! The fire place in our room did not work. The cabinet next to the refrigerator is falling apart, and the room was NASTY!! I will more than likely never visit your hotel again, especially not for that kind of money for what we got.
Cons:
10.0 Excellent
Pros: The pools were great.
Cons: Not at all.
6.0 Good
Pros: location . The staff were very nice .
Cons: The carpet was really bad worn, soiled and an awful odder to the room. We bought a raspberry room deodorizer the second day to help. Three of four electric outlets were so bad that the item to plug in , just fell out.
8.0 Excellent
Pros: Quiet. Laundry worked well.
Cons: No
10.0 Excellent
Pros: Great Creek view from balcony.
Cons:
10.0 Excellent
Pros: The Check-In staff was so kind. They were happy to accommodate my family. Overall a great experience and will return and reccomend.
Cons: Nothing to really complain about. Learn the Trolley stops for sure. After walking all day, the hill back up was no fun.
8.3 Excellent
Pros: The Pool and Jacuzzi are really nice. It had a waterfall. The creek view was great.
Cons:
6.0 Good
Pros: The pool is warm, the hot tub awesome the registration lady was really nice and the room was mostly clean.
Cons: The bed spreads were severely stained and old. We threw them on the floor and did not use because they grossed us out, but the rest of the bed and room was very clean.The shower was constantly fluctuating from scalding hot to ice cold and back to scalding
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg Sky Lift. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Overall 7.4 Good
Based on 1,910 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
3.0
Pros: Location to downtown
Excellent
8.0
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Excellent
9.0
Pros: Everything was great. Loved the location, staff and overall convenience.
Good
6.0
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Excellent
10.0
Pros: Location very clean and friendly staff
Excellent
9.2
Pros: So close to down town
Poor
1.0
Good
7.0
Pros: On a positive note. The hotel's location is great. Literally, straight across from the convention center on the side road and in the Space Needle"s backyard. The check-in process was very quick and overall the staff was very friendly. The room was clean and had everything we needed for a quick little weekend getaway.
Poor
1.0
Pros: The location
Okay
5.0
Pros: The rooms were clean and the staff was courteous. It was a great location for New Year's Eve with the ball drop and band across the way.
Excellent
10.0
Pros: Great location
Okay
5.0
Pros: Location
Details
Reviews
Overall 7.4 Good
Based on 1,910 reviews
Location
9.1
WiFi
8.3
Service
7.7
Room
4.9
Comfort
3.4
Breakfast
2.6
Amenities
2.5
Food
2.4
Location
9.2
Service
7.9
Room
4.6
Comfort
3.3
Amenities
2.7
Breakfast
2.3
Food
2.2
Location
9.0
Service
7.8
Room
4.2
Comfort
3.0
Breakfast
2.9
Amenities
2.8
Vibe
2.7
Food
2.2
Location
8.9
Room
4.3
Comfort
3.6
Breakfast
2.7
3.0 Mediocre
Pros: Location to downtown
Cons: Ice machines not working, breakfast was a joke - mini muffins, bananas, packets of grits to make in microwave. Coffee urn was empty on Sunday morning at 8am!!!
8.0 Excellent
Pros: Loved the location in central Gatlinburg. Comfortable bed, good shower (water pressure, shower head, stable water temp. Easy check in and out.
Cons: Breakfast was sub-par. Wish they included a microwave in the room. Didn't care for the colors used in the room (oranges and yellows) but that is just my taste.
9.0 Excellent
Pros: Everything was great. Loved the location, staff and overall convenience.
Cons: The floor could have been cleaner was the only thing. Bathroom and carpet.
6.0 Good
Pros: Great location, close to attractions and national park. Front desk agent was friendly, as were the cleaning staff.
Cons: Carpets throughout were very dirty. Lobby and breakfast area were awkward and not very guest friendly. Needs a thorough cleaning throughout.
10.0 Excellent
Pros: Location very clean and friendly staff
Cons:
9.2 Excellent
Pros: So close to down town
Cons: The walls are a little thin. But it didn’t bother us at night.
1.0 Poor
Pros:
Cons: Bed was not a queen as stated. The desk attendant told me they were fully booked and take it or leave it but I would not be refunded.
7.0 Good
Pros: On a positive note. The hotel's location is great. Literally, straight across from the convention center on the side road and in the Space Needle"s backyard. The check-in process was very quick and overall the staff was very friendly. The room was clean and had everything we needed for a quick little weekend getaway.
Cons: We didn't realise that an event was being held at the convention center for TEENS the same weekend we booked. That was definitely a mistake on our part because the teens have either never been away from home before or were definitely inspired by the convention and feeling the "spirit" or maybe had some of that mountain.moonshime and was feeling that "spirit" (joking of course) but spent the weekend running down the hallway screaming at all hours of the night, slamming doors, yelling at each other from room to room, jumping on the floor above us, yelling from the parking lot at all hours, playing chase in the elevator which had it tied up, etc.). We have started booking a mountain stay in January the past few years to avoid the summer traffic, congestion that the mountains have became, and to try and avoid the rudeness and non-common courtesy that others lack as well as common sense that others seem to lack these days. Well.... needless to say....this was not a good weekend to be here and we will definitely be chucking the convention center calendar from.now on.
1.0 Poor
Pros: The location
Cons: Room was very outdated, had a musty smell and bathtub felt as if it was falling in
5.0 Okay
Pros: The rooms were clean and the staff was courteous. It was a great location for New Year's Eve with the ball drop and band across the way.
Cons: The building is old so sounds travel. It lacked privacy because you felt like you couldn't carry on a normal voiced conversation.
10.0 Excellent
Pros: Great location
Cons:
5.0 Okay
Pros: Location
Cons: No coffee pot nor microwave in the room. The orange throw pillow had some sort of stains on it and the cloth over the bottom of bed was not clean at all
Relax at the Microtel Inn and Suites by Wyndham Gatlinburg hotel conveniently located in the center of downtown Gatlinburg near Gatlinburg Convention Center, thrilling rides at Dollywood, and less than 10 miles from Pigeon Forge. Take a short, scenic drive to the Great Smoky Mountains National Park, or a bike ride on Cades Cove Loop Road, or a hike on the Appalachian National Scenic Trail to stunning views at Charlies Bunion peak. Ideal for business and leisure, this lodging offers complimentary continental breakfast, complimentary high-speed Internet access, 24-hour front desk and business center. Guest room amenities include 32-inch flat-screen TV and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
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Overall 7.3 Good
Based on 317 reviews
All reviews
- All reviews
Good
6.0
Pros: Value
Okay
4.0
Pros: Price and location were good
Poor
1.0
Pros: The only thing decent about this place is the location.
Okay
4.0
Pros: The young women who checked us in was extremely nice.
Excellent
8.0
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Excellent
8.8
Pros: The property is great! Location is wonderful!
Excellent
8.0
Pros: Location and staff
Excellent
10.0
Pros: The room was very updated and came with a nice big flat screen tv, a microwave and a fridge. The bathroom was clean.
Mediocre
2.0
Pros: Location
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: Within walking distance of all the major attractions.
Okay
5.0
Pros: The location was walkable to the downtown area. The breakfast was very good and the breakfast area was clean and well stocked. The lobby was very nice and big, plus it seemed very clean.
Details
Reviews
Overall 7.3 Good
Based on 317 reviews
Cleanliness
7.1
Comfort
7.5
Location
8.3
Services
6.9
Staff
7.2
Value for money
7.5
6.0 Good
Pros: Value
Cons: Neighbors
4.0 Okay
Pros: Price and location were good
Cons: Wash cloths were dirty, no soap, no shampoo, ac/heat unit was dirty, the room was not completely freshly paibtedI know Clairion just acquired the property but our room was not really ready for occupancy. I’ve stayed at Clairion Hotels many times. This was very disappointing.
1.0 Poor
Pros: The only thing decent about this place is the location.
Cons: The place is a nightmare. Very dirty and piled with trash. I was locked out of my room with my son until 1am because the door was broken and they would not help me. There was a man beating his girlfriend in the parking lot, and getting high.
4.0 Okay
Pros: The young women who checked us in was extremely nice.
Cons: My room keys did not work 5 separate time in the 2 nights we stayed. Came down for breakfast at 845 and all food was pretty much gone. I dont like leaving bad reviews but this was supposed to be a special weekend for my wife's birthday and we spent a fair amount of time dealing with issues.
8.0 Excellent
Pros: I liked that the hotel was close to downtown so that we could walk to everything but it wasn't directly near the commotion and noise. I liked that the hotel staff provided breakfast every morning even though I didn't attend it.
Cons: I didn't like that the housekeeping didn't clean up our trash that we placed in one spot on the dresser to ensure if was taken. We weren't provided a trash can until after the first night, but overall my staff was wonderful. No loud guests, no bugs.
8.8 Excellent
Pros: The property is great! Location is wonderful!
Cons:
8.0 Excellent
Pros: Location and staff
Cons: Bathroom size and overall space
10.0 Excellent
Pros: The room was very updated and came with a nice big flat screen tv, a microwave and a fridge. The bathroom was clean.
Cons: Lipstick stains were found on the sheets, came off easily with water. Sheets were not washed, presumably to save time and money (this is common across any hotel you stay in).
2.0 Mediocre
Pros: Location
Cons: The towels were so dirty-looking stains that had not come out, brown, dingy. The tub had more than a ring around it had not been scrubbed, for a long time. The shower curtain was slick to the touch of my foot so I assume it was dirty with soap sc
3.0 Mediocre
Pros: Nothing
Cons: Had to move 2 times, the first room was disgusting dog hair all over the place. Staff didn't put the whole breakfast out.
10.0 Excellent
Pros: Within walking distance of all the major attractions.
Cons:
5.0 Okay
Pros: The location was walkable to the downtown area. The breakfast was very good and the breakfast area was clean and well stocked. The lobby was very nice and big, plus it seemed very clean.
Cons: Hair on the beds (both). Floor was dirty, shower was pitiful. Not one bar of soap in the room. There was a big gap under the door and the room faced the highway, which was very noisy at night. Also, the outside area needs a lot of upkeep and cleaning.
Enjoy spacious rooms, a central location and friendly service at our Clarion Inn hotel in Gatlinburg, TN. Amenities include free WiFi, free hot breakfast, a fitness center, free coffee and free weekday newspapers. Guest rooms include microwaves and refrigerators, sofa beds in select rooms, premium bedding, flat-screen TVs and in-room coffee and tea. As a hotel in Gatlinburg, TN with meeting space, we offer accommodations that are great for group travel, whether you are visiting the city for business or vacation. Our convenient location is near WonderWorks Pigeon Forge, Ripleys Aquarium of the Smokies, Ober Gatlinburg, Dollywoods Splash Country, Hollywood Wax Museum and the Titanic Museum.
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.1 Good
Based on 2,090 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.1
Pros: Everything the first stay...NOTHING the second stay. Would have left but town waa full and I was unable to get another room
Poor
1.0
Pros: Toilet was broken upon arrival. Called front desk, They did not fix. Tv remote did not work, phone did not work. Door did not close all the way. Shower curtain would not stay closed, tub took forever to drain. Worst hotel experience ever.
Good
7.0
Pros: It was clean
Okay
5.0
Pros: It was close to the strip
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Location and clean rooms.
Good
7.0
Pros: location
Okay
5.8
Pros: Location was very nice and beautiful view! Not crowded at all! Had so much fun and the whirlpool tub was like an indoor hot tub!!
Poor
1.0
Pros: The location.
Okay
5.0
Pros: Bed was as comfortable
Okay
4.0
Pros: Staff was helpful
Good
7.0
Pros: breakfast was good
Details
Reviews
Overall 7.1 Good
Based on 2,090 reviews
Location
8.2
Service
7.2
Comfort
6.7
Room
5.8
Breakfast
5.7
Food
4.0
Amenities
2.7
WiFi
0.6
Bar
0.0
Location
7.6
Service
7.4
Room
6.0
Breakfast
5.4
Food
3.9
Amenities
2.6
Location
8.4
Service
6.9
Breakfast
5.2
Room
5.1
Cleanliness
3.9
Food
3.9
Amenities
2.6
Service
7.3
Comfort
6.2
Room
5.0
Cleanliness
3.9
7.1 Good
Pros: Everything the first stay...NOTHING the second stay. Would have left but town waa full and I was unable to get another room
Cons: I booked on Dec 3 and stayed. Loved it. Planned to book at least monthly . We arrived on Jan 2 to find out our room(booked under EXACT SAME FILTERS) was not even in the same building. It was two different elevator rides away as well as in a building we did not know they even owned. We should have been told we might get pushed to the other building(especially since the second building was run down and had a very poor view) I called to ask for a reduced rate...which i would have accepted and been happy but the aervice rep literally told me" THE WAY YOU ARE COMPLAINING ABOUT IT IS ANNOYING..... Seriously???? That is what you are trained to do!!!!!! Never been so insulted by customer service IN MY LUFE. Don't book here...unless you get a written guarantee of which building you will be in. First night in property building ...10.....second and third night in building we didn't even know they owned.....4 at best....all other guests were saying EXACT SAME THING. NEVER RETURN WITHOUT GUARANTEED ORIGINAL PROPERTY AVAILABLE
1.0 Poor
Pros: Toilet was broken upon arrival. Called front desk, They did not fix. Tv remote did not work, phone did not work. Door did not close all the way. Shower curtain would not stay closed, tub took forever to drain. Worst hotel experience ever.
Cons: Took nearly an hour to check out. They had a sign on the front desk that said sorry we will be right back. All the breakfast items were gone. Waffle mix all over the counter and floor, no plates or cups and the coffee came out hot water.
7.0 Good
Pros: It was clean
Cons: Room was very dated. Phone did not work. bath is tiny & needed repair. 1 ice machine for 3 floors & it did not work. Musty smell. Even with a AARP discount the room we felt was over priced. Room needed a facelift.
5.0 Okay
Pros: It was close to the strip
Cons: Adequate parking was very hard to find
8.0 Excellent
Pros: Location
Cons: It wasnt very clean and could use some updating inside and out.
10.0 Excellent
Pros: Location and clean rooms.
Cons: All was fine.
7.0 Good
Pros: location
Cons: price was too high for such a hotel room
5.8 Okay
Pros: Location was very nice and beautiful view! Not crowded at all! Had so much fun and the whirlpool tub was like an indoor hot tub!!
Cons: The staff was very rude. Maintenance barged in twice the first day there. They would knock then just open our room without letting us answer the door. Thankfully we had the extra lever lock on the top of the door. Even when we had our DO NOT disturb hanger on the handle they knocked on the door at 10pm when we were trying to rest. Then housekeeping tried to barge in on the second night when I was getting ready! Very unprofessional. Also the placement of the toilet was right against the wall and if you’re a large individual, you will have to angle yourself.
1.0 Poor
Pros: The location.
Cons: I booked and paid for a hotel with a jacuzzi in the room. I got to the hotel and they put me in a standard room. They stated the rooms with the jacuzzis were booked or currently being worked on. I had to request a refund and left.
5.0 Okay
Pros: Bed was as comfortable
Cons: The price I was required to pay was more than quoted final price by 6%.
4.0 Okay
Pros: Staff was helpful
Cons: Spider in room.key didn't work twice had to be recarded,didn't care for entrance,exit one way,toilet too low
7.0 Good
Pros: breakfast was good
Cons: would have good if we could have been on bottom floor as requested and also on the creek side to hear the flowing water instead of on top middle floor with no view or sound of water as advertised ice machine was not working...also
Get more for your hard-earned money at the Quality Inn Creekside-Downtown Gatlinburg hotel near the Gatlinburg Convention Center. Other attractions nearby include the Gatlinburg Community Center, Pigeon Forge Factory Outlet Mall, Rocky Top Sports Complex and the Smoky Mountains. Get more value with amenities like free hot breakfast, free WiFi and a seasonal outdoor pool. Guest rooms come with TVs, hair dryers, Q beds, coffee makers, desks, microwaves and refrigerators. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Overall 6.4 Good
Based on 1,092 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5.0
Pros: Value
Good
7.0
Pros: Great hot shower Don’t expect anything fancy. Room wasn’t sparkling clean, but it was pretty clean. Bed was ok. Squeaky bed frame. Air conditioner/heater would rattle occasionally For the price, we were good. We just used it to come in for the night to sleep. We were always out all day site seeing.
Poor
1.0
Pros: Off the main street, otherwise nothing.
Poor
1.0
Okay
5.0
Pros: The hotel is one of the cheapest that can be found in Gatlinburg, it is at walking distance to Ober Gatlinburg, Stores and Restaurants. The beds were comfortable, the A / C / Heater was OK as well as the hot water in the bathroom, we parked the car right in front of our door.
Excellent
10.0
Pros: The check in process lasted like only a couple of minutes.Upon opening our door we found a nice takencare of roomlooked alot better than a couple of years ago.THE SHOWER was awesome with great water pressure.more than enough towels.mattress was really great.The staff to include the maids were always willing to help .
Excellent
10.0
Pros: The location was great
Excellent
10.0
Pros: Convenient location
Excellent
9.2
Pros: Walking distance to the shops comfy pretty clean sweet staff
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Location and cleanliness
Mediocre
3.0
Pros: Location to downtown
Details
Reviews
Overall 6.4 Good
Based on 1,092 reviews
Service
7.2
Location
6.2
Food
4.5
Room
4.3
Comfort
4.2
Cleanliness
2.9
WiFi
2.4
Amenities
1.7
Service
6.6
Location
6.1
Room
4.6
Comfort
4.3
Vibe
3.9
Cleanliness
3.2
Amenities
1.8
WiFi
1.0
Service
7.5
Location
6.3
Comfort
3.9
Room
3.5
Cleanliness
2.6
Amenities
1.8
WiFi
1.6
Service
7.5
Room
3.7
5.0 Okay
Pros: Value
Cons:
7.0 Good
Pros: Great hot shower Don’t expect anything fancy. Room wasn’t sparkling clean, but it was pretty clean. Bed was ok. Squeaky bed frame. Air conditioner/heater would rattle occasionally For the price, we were good. We just used it to come in for the night to sleep. We were always out all day site seeing.
Cons: Bathroom needs more attention. Need to stock extra toilet paper. We only had 1/8 roll when we first got there. Need to put kleenex in the room
1.0 Poor
Pros: Off the main street, otherwise nothing.
Cons: EVERYTHING.The room didn't look like the pictures at all.The bathroom was atrocious,the drain was clogged and the back of the toilet was broken. Light over sink was so dim you couldn't see. The fireplace didnt work and we found spliced wires. It's a dump.
1.0 Poor
Pros:
Cons: nothing
5.0 Okay
Pros: The hotel is one of the cheapest that can be found in Gatlinburg, it is at walking distance to Ober Gatlinburg, Stores and Restaurants. The beds were comfortable, the A / C / Heater was OK as well as the hot water in the bathroom, we parked the car right in front of our door.
Cons: The rooms need an update, we could not connect to the WiFi in any of the 3 rooms, no bath gel, shampoo, lotion or hair dryer were in the bathroom. The white socks ended up black because of the dirty floors.
10.0 Excellent
Pros: The check in process lasted like only a couple of minutes.Upon opening our door we found a nice takencare of roomlooked alot better than a couple of years ago.THE SHOWER was awesome with great water pressure.more than enough towels.mattress was really great.The staff to include the maids were always willing to help .
Cons: The only drawback which wasnt bad because you get to see nature when you leave your room , is to get a cup of coffee you have to go to office, but it taste better then in room and you get to see stuff.
10.0 Excellent
Pros: The location was great
Cons: No
10.0 Excellent
Pros: Convenient location
Cons: Everything was great
9.2 Excellent
Pros: Walking distance to the shops comfy pretty clean sweet staff
Cons: The shower was a little dirty but not too awful q
1.0 Poor
Pros: Location
Cons: Filthy floors, managmemt doesn't care, asked for the floor to be cleaned, so they didnt make up my room at all!
8.0 Excellent
Pros: Location and cleanliness
Cons: Thin walls. Could hear alarms and chatter, as well as no Kleenex in all 3 rooms I had this week. Plus the bathroom fan wasn't working in one room.
3.0 Mediocre
Pros: Location to downtown
Cons: The room looked like that it had road hard and put away wet!
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Modern select rooms have Jacuzzi tubs or fire places. Suites available.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
Overall 6.3 Good
Based on 897 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4.0
Pros: Floors had no carpet
Excellent
8.0
Pros: Breakfast was just ok. Room was small, but nice. I feel I paid too much for what I got.
Mediocre
2.0
Pros: location was very good to the main strip and the national forest
Good
7.0
Pros: Clean and no carpet.
Excellent
10.0
Pros: clean rooms every thing was neat and clean, thats what i like in a room
Poor
1.0
Pros: Good location
Good
6.0
Pros: The breakfast was good and the rooms were nice! It took about 2 minutes to walk to the parkway so it's a great location for us!
Poor
1.0
Pros: Nothing
Poor
1.0
Pros: Just the location
Mediocre
3.0
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Excellent
8.0
Pros: We had a wonderful stay Staff was very nice Breakfast was good Room Clean Location was Great Will come again,
Poor
1.0
Pros: That it was a dog friendly hotel.
Details
Reviews
Overall 6.3 Good
Based on 897 reviews
Location
8.5
Value
6.2
Service
5.8
Room
4.8
WiFi
4.8
Breakfast
4.5
Cleanliness
3.8
Food
3.0
Amenities
2.3
Pool
0.5
Location
8.7
Value
6.1
Service
6.1
Room
4.8
Breakfast
4.7
Comfort
4.4
Cleanliness
3.5
Amenities
2.1
Pool
0.4
Location
8.3
Service
5.3
Room
5.1
Breakfast
4.7
Comfort
4.3
Cleanliness
4.1
Amenities
2.6
Pool
0.6
4.0 Okay
Pros: Floors had no carpet
Cons: No breakfast as advertised,
8.0 Excellent
Pros: Breakfast was just ok. Room was small, but nice. I feel I paid too much for what I got.
Cons: Size of room and breakfast
2.0 Mediocre
Pros: location was very good to the main strip and the national forest
Cons: not clean. beds in terrible condition and sagging. loud and construction going on during the day. breakfast was limited. staff was not friendly
7.0 Good
Pros: Clean and no carpet.
Cons: Too expensive for a regular hotel room
10.0 Excellent
Pros: clean rooms every thing was neat and clean, thats what i like in a room
Cons: no elevator that i could find, have bad knee had to walk steps
1.0 Poor
Pros: Good location
Cons: They somehow double booked the room and a stranger tried getting into my room in the middle of the night. When told, managent was very apathetic.
6.0 Good
Pros: The breakfast was good and the rooms were nice! It took about 2 minutes to walk to the parkway so it's a great location for us!
Cons: The walls are very thin! We've never stayed somewhere you could hear the conversation in the next room.
1.0 Poor
Pros: Nothing
Cons: The room was nasty and they refused to put us in another room. Staff was unprofessional and the manager wouldn't even speak to me on the phone. We drove 5 hours and had to turn around and drive back home. They refuse to give me my money back.
1.0 Poor
Pros: Just the location
Cons: Upon arrival we were told that our room was ready but there were no towels in our room, our room door was open.. Yes open!! It was 6-7pm before we got our towels. It was loud and pets were barking. Didn't get much sleep til all the kids left.. Very unacceptable!! We went 2 days without clean towels until we said something to housekeeping and was told that they were low because of new people coming to stay. Then they bring us clean towels. Housekeeping needs to be improved BIG TIME. Paid for a smoking room and ended up with non smoking room. So... It wasn't worth the money that we spent. Stay somewhere else if possible.
3.0 Mediocre
Pros: Pool had no water, floor looked clean til You walked across it. For a hotel in such a location you would think it to be better.
Cons:
8.0 Excellent
Pros: We had a wonderful stay Staff was very nice Breakfast was good Room Clean Location was Great Will come again,
Cons: It was good trip all around no complaints at all
1.0 Poor
Pros: That it was a dog friendly hotel.
Cons: This hotel was a dog friendly hotel, I left the do not need room service and they opened the door and the dog would not let them close the door back. Thank goodness she didn’t run away and I was close by. The excuse I received was , he was new.
Welcome to the pet-friendly Super 8 of Gatlinburg, Tennessee. Text Super8Gat to 23907 for mobile app Guests must be 21 years of age to check-in. Start your day with our Super Start Breakfast. Our Super 8 features Free High Speed Wireless Internet, coffeemakers, microwaves and refrigerators in all rooms. Iron/Board are available on request. Whether in town for a show, a museum visit or the Great Smokey Mountains National Forest, our staff will be happy to help with directions.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Overall 5.6 Okay
Based on 2,291 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: The location was phenomenal. It was a walkable location in the midst of downtown and a place to park without an additional fee.
Good
6.0
Pros: Location
Poor
1.0
Pros: Location
Mediocre
2.0
Poor
1.0
Pros: Location
Poor
1.0
Pros: Location.
Mediocre
3.0
Okay
5.0
Pros: The location was all we liked besides the balcony we had.
Mediocre
3.0
Pros: Good location and relatively clean!
Excellent
8.0
Pros: Location and cleanliness of room
Good
7.0
Pros: The bed was comfortable
Mediocre
3.0
Pros: Good price. Good location. Good staff.
Details
Reviews
Overall 5.6 Okay
Based on 2,291 reviews
Location
8.5
Value
6.4
Service
5.7
WiFi
3.8
Comfort
3.7
Vibe
3.0
Room
2.9
Breakfast
2.9
Food
2.6
Cleanliness
2.2
Amenities
2.1
Wellness
2.1
Location
7.9
Value
6.0
Service
5.7
Comfort
3.7
Breakfast
2.9
Food
2.8
WiFi
2.8
Room
2.6
Vibe
2.2
Cleanliness
1.9
Amenities
1.8
Location
8.9
Value
6.6
Service
5.7
Comfort
3.2
WiFi
3.2
Breakfast
3.2
Vibe
2.6
Room
2.4
Wellness
2.1
Cleanliness
2.0
Amenities
1.9
Room
2.3
Comfort
3.7
Room
2.4
6.0 Good
Pros: The location was phenomenal. It was a walkable location in the midst of downtown and a place to park without an additional fee.
Cons: The door to room 108 was so HARD to open. You almost broke your hip pushing the door open, and your arm trying to open the door. Thank heavens we were not claustrophobic. Also, there needs to be more pillows for guests, and to have enough towels to accommodate the number of expected guests. The breakfast buffet needs to not run out of orange juice and have a watery substitute. Also, take the time to scramble the eggs and not have one big egg loaf.
6.0 Good
Pros: Location
Cons: Lots of construction going on. Affected parking and noise level. The dresser and nightstand had broken drawers. On/off switch on floorlamp broken. Breakfast food was gone by 9am. Main reason we booked there was free breakfast. Had to go eat at costly rest
1.0 Poor
Pros: Location
Cons: Exposed wires hanging from wall toilet paper stuck to ceiling mirrors set on dresser not hung up dirty bathroom.
2.0 Mediocre
Pros:
Cons: The hotel was old, not kept up well. Room was dark, dingy and bathroom had not been cleaned from the last visitor. There were not enough pillows on the bed, staff not helpful. Only 2 electrical outlets in room. Minimal uninviting breakfast.
1.0 Poor
Pros: Location
Cons: Room was in clean! Old and nasty food left in fridge! When I first checked in I had to wait 30 minutes no one was at the desk. And I told the clerk my room was dirty and nasty rotten food in the refrigerator and he said someone would be up to clean it and no one ever came. No chair in the room to sit down. The carpet was filthy.
1.0 Poor
Pros: Location.
Cons: 3 flights of stairs, no elevator. Masking tape for door number. 1/2 of security lock on door. Dirty tub. Drawers w/o handles. No WI-FI service. Mixed colored tub fixtures. Filthy Desk chair. UN-completed wall repair. I have pictures if interested
3.0 Mediocre
Pros:
Cons: Construction equipment throughout parking lot. Furniture in packaging in parking garage left no room for vehicles. Items missing such as hair dryer from the room. Dresser drawers missing. Pool was not heated
5.0 Okay
Pros: The location was all we liked besides the balcony we had.
Cons: We found a dead roach right inside the door and what looked to be dried throw up down the wall beside the door. The beds were very stiff and you could tell they were either very old or very cheap.
3.0 Mediocre
Pros: Good location and relatively clean!
Cons: Wi=fi didn't work for entire stay. Pipes banging ALL NIGHT! Horrible coffee.
8.0 Excellent
Pros: Location and cleanliness of room
Cons: Bathroom small
7.0 Good
Pros: The bed was comfortable
Cons: The toilet seat was broken.
3.0 Mediocre
Pros: Good price. Good location. Good staff.
Cons: Tub was broke and wouldn't hold water. Toilet wouldn't flush right. Nasty hair in drain. Said they would move us to another room but didnt. Turned the heat off in the pool. Could not get a refund.
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers fabulous features and amenities, including. Free high-speed Wireless Internet access. Free Daybreak breakfast. Free local calls, weekday newspaper. 32inch flat-screen televisions in all rooms. All-Season Indoor Pool - OPEN. Seasonal Outdoor Pool - Open Mid-May to Mid-September. All guest rooms features microwaves, refrigerators and coffee-makers. In-room iron and ironing board,hair-dryers. Interior Corridor Rooms Available. Fireplaces are operational October - April. Please be advised that due to technical issues the Elevator is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.
Where to stay in Gatlinburg?
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Cooter's Place
