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Hotels near Asheville Regional airport

Hotels near Asheville Regional airport

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Asheville Regional (AVL) - Asheville, NC, United States
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Best hotels near Asheville Regional airport

Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Overall 9.4 Excellent
Based on 662 reviews
Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Cleanliness
9.7
Comfort
9.5
Location
9.6
Services
9.5
Staff
9.6
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
10.0
Overall
9.5
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.5
Staff
9.5
Cleanliness
9.8
Comfort
9.7
Facilities
8.0
Location
9.6
Overall
8.0
Cleanliness
10.0
Comfort
9.6
Location
9.6
Services
9.9
Staff
9.7
Cleanliness
9.8
Comfort
9.6
Location
9.5
Services
9.6
Staff
9.1

Excellent 9.0
Pros: Terrific service
Excellent 10.0
Pros: Breakfast was great. Clean facility. Can walk to Biltmore Village is a plus. Will stay here again.
Cons: Can’t think of anything that would have improved my stay.
Excellent 10.0
Pros: Location was perfect. Close to downtown and the Biltmore.
Excellent 9.0
Pros: My friends and I stayed here recently and it was excellent. The staff was very helpful, the breakfast was wonderful and having an indoor pool was very helpful! Even though they are not having maid service, we still had no problem getting extra towels, tissues, etc.
Cons: My only complaint was that they told us it was a heated pool, and honestly it was very cold. Not exactly what I was expecting.
Excellent 9.0
Cons: Even though the signs stats masks are required, no one was wearing masks !
Excellent 10.0
Pros: Fantastic hotel in every way. Friendly staff, excellent clean rooms, and very nice breakfast. Location is near entrance to Biltmore estate and easy walking to Biltmore Village. Stayed in 3 Hotels on our vacation. This one was by far the best.
Cons: Nothing could have been better.
Excellent 10.0
Pros: Very modern and clean
Cons: The top sheet was way too small. Must have been a queen sheet on a king bed.
Excellent 10.0
Cons: Nothing.
Excellent 10.0
Pros: The hotel was super clean, The breakfast was great. The location was PERFECT. Front desk was magnificent. Love this Hilton !!!!
Cons: Signs you must everywhere Must Were a mask but not at the Gym. We spoke with the assistant manager and he refused to enforce the rule until we called Hilton HQ. Problem solved!
Excellent 10.0
Pros: The staff was great. Very informative about the area.
Excellent 10.0
Pros: Rooms well kept and spacious. Zero noise. Courteous staff.
Excellent 9.0
Pros: Nice free breakfast in the morning & fresh coffee
Excellent 10.0
Pros: The Bar was spectacular!! You don't need to leave the hotel to get a drink.
Cons: Nothing....clean and employees very friendly.
Excellent 9.4
Pros: Loved the huge walk-in shower.
Cons: Matress on the bed was way too firm.
Excellent 10.0
Pros: Great friendly staff
Excellent 10.0
Pros: Clean and quiet. Great patio area with fire pit to relax in evening at sunset. Walking distance to Biltmore Village. Short drive to the Biltmore Estate
Excellent 8.0
Pros: Decor was nice, room & bed comfortable.
Cons: I would like to get an itemized copy of my bill at checkout.
Excellent 10.0
Pros: Excellent choice for heading to Biltmore but also close to downtown; chose Hampton because of the hot breakfast (husband is diabetic and needs low-carb meal of eggs/meat) and it was great. Very helpful staff that found my glasses and shipped them to me!
Hampton Inn & Suites Asheville Biltmore Village - Asheville
Rated no. 1
9.4
Excellent 9.4
Based on 662 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.6
Facilities
8.5
Location
9.7
Overall
8.4
Overall 9.3 Excellent
Based on 312 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
8.5
Location
9.7
Overall
8.4
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.5
Comfort
9.6
Location
9.8
Services
9.4
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
9.3
Cleanliness
9.6
Comfort
9.6
Location
9.6
Overall
10.0
Services
9.5
Cleanliness
9.8
Comfort
9.7
Location
9.8
Services
9.4
Staff
9.6
Cleanliness
9.7
Comfort
9.7
Location
9.8
Services
9.8
Staff
9.3
Cleanliness
9.7
Comfort
9.6
Location
9.8
Services
9.9
Staff
9.3

Excellent 10.0
Pros: The beauty is unmatched! From the gardens to the Inn itself, The Biltmore is a luxurious experience!
Good 7.0
Pros: Great setting. Nice room, but overpriced. Gift shops were awful.
Cons: Over priced. The food was mediocre and expensive. Service was slow. Gift shops were awful. Nothing unique and everything was branded w/ BH logo.
Excellent 8.0
Pros: The hotel ambience and location
Cons: Was not able to get a table for dinner on none of the days of my stay. Very disappointing. Also no shuttle service to the village
Excellent 10.0
Pros: Everything about this hotel is great, staff, location, view of the room, pool, accomodations, super clean. Excellent!
Cons: The concierge made a mistake with all our reservations for restaurants. Wrong dates, double it. But, the hotel was very nice and apologetic sent a bottle of wine to the room and accommodated a reservation for breakfast.
Excellent 9.0
Pros: Location Most staff were nice but response times lacking Dinner at the “Dining Room” was terrific
Cons: Crowded. Swimming pool tiny. Calling front desk from room was difficult because they didn’t answer the phone so you were sent to concierge who didn’t answer the phone then it went to an operator who was kind but she had to leave a message for the concierge. No call back from concierge so we show up in person and still no help with dinner reservations. She suggested room service. We went to the restaurant ourselves and only waited a half hour.
Excellent 9.0
Pros: The country side .
Cons: Nothing, I love it all.
Excellent 10.0
Okay 4.0
Cons: My stay at the Inn began with them not letting me and my family up to the property after paying $650 for the room because somehow my reservation was cancelled and they were fully booked (the only available option was a $1,500 suite which they would prefer to turn me an my family away rather than upgrade us into the suite -- I would need to pay the difference for the suite or I was out of luck). So I stood around in the parking lot for an hour with my family while on the phone arguing with their reservation team. They were fully aware that it was our wedding anniversary. We left and went downtown to figure out what we were going to do when they called us back to inform us that they did have a room (clearly they had a room the whole time). When I got to the room I thought surely they would have sent us a cheese plate, a bottle of champagne or a comped dinner for their mistake - nope! Nada. Was very disappointed to have paid $650 for a room and get treated so poorly. I won't return.
Excellent 10.0
Pros: Rooms were beautiful,, the setting sylvan, dining was elegant and the wine was incredible.
The Inn On Biltmore Estate - Asheville
Rated no. 2
9.3
Excellent 9.3
Based on 312 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
9.7
Overall 9.2 Excellent
Based on 576 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.2
Staff
9.3
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Overall
8.0
Services
9.4
Cleanliness
9.7
Comfort
9.6
Location
9.7
Services
9.6
Staff
9.6
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
9.3
Services
9.0
Staff
8.8

Excellent 9.0
Pros: Location, quiet, clean and extremely comfortable.
Cons: WiFi wasn’t the best.
Excellent 10.0
Pros: The staff was very welcoming a d accommodating. It was the most relaxing place we’ve ever stayed at! Even saw deer and a black bear on the estate!
Cons: Loved everything!
Excellent 8.0
Pros: The quiet, comfort of being in the country.
Cons: No fault of the property but due to COVID many things were closed or restricted.
Excellent 10.0
Pros: The property is outstanding and we can’t wait to go back!!
Cons: It was perfect!
Excellent 9.0
Pros: The hotel is outstanding and if the staffing were up to speed the stay would have been more enjoyable. Unable to find meals without advanced reservations- no place to sit and have a drink. Obviously COVID is one of the main causes for the staffing shortage - maybe limiting the hotel visitors would have made it more balanced.
Cons: Shortage of places to eat.
Excellent 8.0
Excellent 9.0
Pros: we enjoyed our stay very much... my wife likes to ride bicycles so when she said you could rent E bikes I was all in. I am 60 years old and I have arthritis in my knees so riding a bicycle just makes them worse. I swear I could have rode those bike paths twice. Thanks for marking my biking experience a lasting memorie....
Excellent 8.0
Pros: The hiking trails were nice, great location and scenery. Bed was comfortable and rooms are cozy.
Cons: All the shops and restaurants close super early. Not much to do on property after 5pm and extremely limited dining options, expensive too.
Excellent 9.4
Pros: The entire ambiance of Antler Village is so charming. We love all the outdoor dining options, and the opportunity to go for after-dinner strolls in such a lovely, relaxing environment.
Cons: Really wish the mattress were firmer and offered more support for a good night’s rest.
Excellent 9.7
Pros: Easy access to the village area
Village Hotel On Biltmore Estate - Asheville
Rated no. 3
9.2
Excellent 9.2
Based on 576 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.0 Excellent
Based on 688 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.2
Staff
9.2
Cleanliness
9.6
Comfort
9.2
Location
9.4
Services
9.2
Staff
9.1
Cleanliness
9.5
Comfort
9.6
Location
9.3
Services
9.0
Staff
9.0
Cleanliness
9.7
Comfort
9.3
Location
9.5
Services
9.5
Staff
9.3

Excellent 10.0
Pros: Room was clean, Front desk staff (Joe) was really nice to talk to.
Cons: n/a
Excellent 8.0
Pros: Good parking. Starbucks next door. The property is new and the rooms are very clean.
Cons: The location is close to the Biltmore if that’s your destination, but it is removed from the Asheville nightlife and restaurants.
Excellent 10.0
Pros: Great location!
Cons: The curtains and blinds allow too much light into the room. Needs to be blackout.
Okay 4.0
Pros: Clean and location
Cons: Went to check in at 220pm wasnt ready which was fine 3pm still wasnt ready. 330 still not. Finally at 520pm we could check in..... Some hotel staff had attitudes and was rude to me and my partner after they see. We had tattoos.
Excellent 10.0
Pros: It was spotless! It was a very comfortable stay. Staff was exceptional.
Cons: The steep drive up to the hotel. (We walked it to get dinner- but we’re old!)
Excellent 10.0
Pros: Staff was friendly, room was clean. Would book again.
Excellent 10.0
Pros: I was extremely happy with this hotel, it was exceptionally clean, the staff was so courteous and welcoming, especially the ladies in the restaurant for breakfast, which was also very good. Thank you for a great stay. The location was great for access to the Biltmore Estate too.
Cons: There really wasn’t anything I didn’t like about this hotel
Excellent 8.0
Pros: The rooms where nice
Cons: The bathroom smelled like cigarette and I called the front desk and they put me on hold immediately and I eventually gave up and went down there to them.
Excellent 9.0
Pros: Nice clean rom. Very comfortable bed.
Excellent 10.0
Pros: The Location was close to everything. Staff was helpful and friendly.
Cons: No
Good 7.0
Pros: Close to town
Excellent 8.0
Pros: near to restaurants and Biltmore
Cons: Elevator Down button on 5th floor not working; carpet dirty; no daily cleaning due to limited staff - became a self-service hotel; TV system remote not easy to use - no menu function - must point precisely and press firmly.
Excellent 10.0
Pros: So clean and nice.
Excellent 10.0
Pros: The hotel is newer and the staff did a great job ensuring things are clean. You can tell they take pride in providing a welcoming environment. Also, our room was spacious and there is ample, free parking.
Cons: Nothing negative.
Excellent 8.0
Pros: Clean, did not smell musty, location, and Hotel employee was very personable
Cons: Small bathroom, easily marred/stay wet floors, immobile shower head
Excellent 10.0
Pros: Excelent
Excellent 10.0
Pros: Seemed very professional very clean, and I as impressed with management
Cons: I was given a charge of $107 from the hotel for my dog urinating in the room. I asked about the charge and that was the response. I have a therapy dog that hasn¿t had an accident in my home since he was 6 months old. He is now almost 4 years of age.
Okay 4.0
Pros: The beds were very comfortable.
Cons: The Wi-Fi was spotty. I also could not get cell phone reception. They were a little too strict with their Covid guidelines.
Excellent 10.0
Pros: The shower amazing! The bed was really comfortable!
Excellent 10.0
Pros: Location
Cons: Room could have been cleaner
Poor 1.0
Cons: I made a mistake and tried to correct it about pet friendly. I wasted 75.00 and no response and nobody was concerned. Didn't get to stay in the room and didn't have a good experience with the management they didn't check anything. I WILL TELL ALL MY PALS
Mediocre 2.0
Pros: Clean
Cons: First room no A/C Had to transfer to 4 floors up. What a hassle!!!!!!!
Good 6.0
Pros: Prime location and price got my reservation.
Cons: In 25 years of hotel use, this was by by far the loudest elevator shaft motor noise I’ve ever heard, which I couldn’t understand considering I was in the middle of the hallway several rooms away from the elevator. I can see why this is a 2.5
Good 6.0
Pros: Clean and comfortable
Cons: No free breakfast, would not bring extra coffee to the room
Excellent 10.0
Poor 1.0
Pros: Location was awesome, price was great, shuttle was great, the hotel was very nice.
Cons: We asked for pillows and we were asked to leave and were screamed at by the owner. I have this all on video. I called the cops and I am pressing charges. People like this should not be allowed to be in any type of business dealing with people.
Good 7.0
Pros: Hotel shuttle downtown and overall cleanliness
Cons: Very thin walls. Could hear everything
Okay 5.0
Pros: Cleanliness
Cons: Staff shortness....abrupt at desk because of the staff shortness. Was told room would not be ready until 3 come back then after I said hello.
Poor 1.0
Cons: ​If you slept in a cardboard box out by the street, it would be quieter. I've been to motley crue concerts that weren't as loud as room 206 at the Biltmore holiday Inn. It sounds like those giant pods from that Tom Cruise alien movie. It sounds
Poor 1.0
Pros: The waitress.
Cons: We were 2 doors down from the elevator which I heard all night. We paid a Much higher rate than the other guests. The hotel said they would check with the manager for a refund Next day, they Hotel said we had to ask you for a discount.
Holiday Inn Hotel & Suites-Asheville-Biltmore Vlg Area - Asheville
Rated no. 4
9.0
Excellent 9.0
Based on 688 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.1
Facilities
9.6
Location
8.9
Overall
9.2
Overall 9.0 Excellent
Based on 433 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
9.6
Location
8.9
Overall
9.2
Cleanliness
9.4
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.3
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
10.0
Value for money
8.0
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.6
Comfort
9.3
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.2
Staff
9.2

Excellent 10.0
Pros: Very clean inside and out side.
Good 6.0
Pros: The staff were pleasant and the complementary breakfast was good. The location is conveniently located close to the interstate as well.
Cons: The room was not as clean as I would've liked. When we arrived we noticed that the bathroom seemed rushed as the soaps/shampoos were scattered on the counter and the floors were dirty. We also noticed that there was a bloody bandage on the floor next to the nightstand. It looked to be from someone who may have been to the doctor or hospital. This was very off putting, but we simply cleaned up using tissue as it was late when we arrived. We also asked to upgrade to a suite before checking in and we could not be accommodated as we booked through booking.com. I tried to message the property and tried doing it through the app but was unable to get help.
Poor 1.0
Cons: The front desk help was rude and the bathroom door was locked upon our arrival and my toddler had to pee in a cup untill we went down to ask for help, he told us to use a penny to open it and if that didn’t work than he would send someone up.
Excellent 10.0
Pros: Very clean and the bed was extremely comfortable!
Excellent 8.0
Cons: Pillows, a/c
Excellent 8.0
Pros: Beds were very comfortable. Room was beyond clean.
Cons: We never turn down free stuff, none of us bothered to eat the breakfast.
Excellent 10.0
Pros: it was clean and staff was professional.
Cons: no
Excellent 10.0
Pros: Very clean and comfortable!
Cons: None
Excellent 10.0
Pros: Location and room very clean.
Okay 4.0
Pros: Clean
Cons: Walls very thin (we could hear EVERY THING) and the heater was so loud we didn’t sleep!
Excellent 10.0
Pros: Location was great. Staff was friendly. Room was spacious and very clean!
Cons: Once we exited off interstate with the construction going on at that time finding the hotel and getting to it was confusing to us and our GPS.
Excellent 8.0
Excellent 10.0
Pros: Very clean and confortable
Cons: No
Excellent 8.0
Cons: Stain on comforter cover
Good 7.0
Pros: Location
Cons: Construction and breakfast
Excellent 10.0
Pros: Convenient, clean perfect for my family
Cons: Pricing
Excellent 10.0
Pros: Close to the Outlet Mall for shopping and 1 exit down for the Biltmore.
Cons: It was nice, clean and had friendly staff.
Excellent 10.0
Pros: Quiet, convenient. Good breakfast.
Okay 5.0
Pros: Price
Cons: Was in the middle of renovating so it will be a nicer place to stay in the future, because of this I thought we could have gotten a bigger discount.
Excellent 10.0
Pros: Very nice hotel w pleasant staff and pleasant accomadations
Excellent 10.0
Pros: Comfortable beds
Cons: Water pressure in shower was poor
Excellent 10.0
Pros: Hotel was clean; well appointed; excellent staff who are very helpful and professional; good location--convenient to all major attractions and also downtown Asheville. Breakfast was good quality with many items to choose from and all were well prepared. Rooms were large with multiple areas for both sleeping and relaxing.
Cons: There was nothing to dislike. We had no complaints.
Excellent 9.4
Pros: The room had windows that could open and a door leading to a small balcony; these made the room airier and lighter.
Cons: We were told we could not take our breakfast poolside because of fears that food would get into the water. But the evening before several families were having snacks/dinner/drinks on the tables and in the gazebo near the pool. A little consistency is in order. If you want families as well as couples to be welcomed fully on a hot summer day, you need to be a bit more flexible in your policy.
Excellent 10.0
Pros: The staff was outstanding and friendly. Used meeting room for biz. Quiet. Clean rooms
Cons: Standard corporate Holiday Inn Express breakfast bar. All Holiday Inns need to up their game and improve the quality and taste of breakfast. With that said, the Holiday Inn Asheville was exceptional.
Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area - Asheville
Rated no. 5
9.0
Excellent 9.0
Based on 433 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
9.7
Location
9.3
Overall
9.7
Overall 8.9 Excellent
Based on 241 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
9.7
Location
9.3
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.2
Cleanliness
10.0
Comfort
9.4
Facilities
9.7
Location
9.1
Overall
9.7
Cleanliness
9.4
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.3
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.3
Cleanliness
9.4
Comfort
9.1
Location
9.7
Services
8.5
Staff
9.0

Excellent 10.0
Pros: We loved the Biltmore Park location with multiple walkable restaurant choices. The parking garage abutted hotel, was convenient and free of charge. The beds, pillows and linens were comfy. We slept well.
Cons: We had a bit of a difficulty finding the hotel, thought the signage wasn't quite clear.
Excellent 10.0
Pros: Accommodations were comfortable and convenient
Good 7.0
Pros: Location
Cons: The key card never worked fir our door.
Okay 5.0
Pros: The location was great. The breakfast was really good. Loved the free parking.
Cons: The air conditioning location in the room is poorly designed. It’s too loud and kept us awake. The elevator floor was dirty and should have been cleaned more frequently.
Excellent 8.0
Pros: It had easy access to the highway and centrally located.
Cons: My room was really dark. They need more lights. I thought the hotel was overpriced for what you get.
Excellent 10.0
Pros: The location was perfect. The hotel was beautiful. The room was excellent and comfortable. The coffee was great. The staff was amazing.
Cons: Wish breakfast was included with the price of the room.
Okay 5.0
Pros: The locations and the hotel decorations
Cons: The server in the dining room was a nice nasty thing. My food was lukewarm and the glasses were cloudy and the whole time she smiled as though she were doing a great job. The bed sheets had a stain on it. And the sheets were kinda rough. The shower made this eerie sound like something coming through the shower head.
Excellent 10.0
Pros: Location Location Location! Clean-Modern-This hotel is now my go-to for Asheville stays!
Cons: Nope- nothing bad yet.
Excellent 10.0
Pros: Pool & hot tub
Cons: I wish it was more affordable and check in was earlier and check out was later- also the Internet didn’t work very well
Excellent 10.0
Pros: The friendly staff was great!
Cons: No
Excellent 8.8
Cons: Mattresses were older ,
Excellent 10.0
Pros: Consistent & good service; great location (alternative to staying downtown Asheville); restaurants, movie theatres, pharmacies, grocery stores are within a 5 minute walk or drive. Asheville airport is on exit away. Downtown Asheville and lots of great restaurants are no more than 15 minutes drive. Biltmore estate is about 10 minutes away. Outstanding breakfast buffet (make sure it is part of your package).
Cons: Traffic congestion on 26 at times. Consider using Hendersonville street to get downtown.
Excellent 8.0
Cons: No USB port in the room and internet signal very weak.
Good 7.0
Pros: The location is spectacular. The surrounding area had lots to offer. Restaurants, shops, locale to freeways
Cons: I was very disappointed in the cleaning staff. I get we want to conserve water but if there are dirty towels remove them. Sheets still should have changed regularly, especially if visibly dirty.
Excellent 10.0
Pros: Great hotel! Clean, great rooms, pool and hot tub. Ate in the restaurant Roux and it was great too!
Excellent 9.0
Pros: Good noise control, accommodating staff, comfortable bed.
Excellent 10.0
Pros: This hotel was absolutely wonderful. The staff and all of the amenities were clean and well worth the money.
Cons: There wasn't anything that I didn't like about this hotel.
Excellent 10.0
Pros: Clean, great location and dog friendly
Cons: No
Excellent 10.0
Pros: Love the staff; Valet-Steven, the catering manager Gunny , sales manager Tammy
Cons: In the bathroom there's not enough counter space to put your toiletries, makeup bag etc when you're getting ready to go out or go to bed.
Excellent 8.0
Pros: It was a full-service hotel.
Cons: The bathroom could have been cleaner, and the curbside staff could have been honest about the parking situation.
Excellent 10.0
Pros: I was pleasantly surprised at the location of this hotel. Not knowing the area I chose a Hilton hotel because I knew the quality of the hotel would be great. This location had great restaurants, shopping and even a movie theatre just outside the door!
Cons: No.
Excellent 10.0
Cons: Only thing that was not exceptional were the pillows on the bed......they were not comfortable. Hardly enough to complain about though.
Hilton Asheville Biltmore Park - Asheville
Rated no. 6
8.9
Excellent 8.9
Based on 241 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.3
Location
8.7
Overall
8.0
Overall 8.6 Excellent
Based on 899 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.3
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.6
Services
8.6
Staff
9.1
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
9.0
Comfort
8.8
Location
8.8
Services
8.6
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Location
8.7
Services
8.7
Staff
9.4
Cleanliness
9.1
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.1
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.6
Staff
9.0

Excellent 10.0
Pros: The location was convenient to restaurants and the Asheville Outlets. It was clean and the staff was friendly and helpful.
Cons: I really have no complaints.
Excellent 8.0
Pros: The bed was wonderful.
Excellent 8.0
Pros: Clean and comfortable room.
Cons: Everything was great.
Excellent 9.0
Pros: Close to everything
Excellent 9.0
Pros: the separate bed and living areas
Cons: the exercise room and pool were very small
Excellent 10.0
Pros: The hotel exceeded the star level. Definitely a 3 star
Cons: I very much enjoyed my stay there.
Excellent 9.0
Pros: It was clean, quiet and at an ideal location to access both the Parkway and Downtown.
Cons: Nothing to speak of.
Excellent 10.0
Pros: Their concerns with civic safety and cleanliness.
Okay 5.0
Pros: VERY clean. Person at the front desk was exceptionally nice and thorough about info when I checked in.
Cons: Did not tell me breakfast was not included until I got there. They need to post that BEFORE you book. Very busy and noisy location.
Poor 1.0
Pros: Nothing!!
Cons: Everything! Terrible service Terrible parking situation
Good 7.0
Pros: Location and courteous staff. Covid related face covering restrictions, cleanliness and social distancing.
Cons: They need to provide breakfast items or remove the ‘free breakfast’ amenity from their description. Pandemic affected limited social contact is understandable but there shouldn’t be a misleading description of an amenity which is no
Excellent 10.0
Pros: Clean room and friendly staff
Cons: No
Excellent 10.0
Pros: Very nice facility, clean and current looking!
Cons: The parking was a little tight but most compact cars have no issues.
Excellent 8.0
Pros: Great staff and very clean.
Cons: No food items at all which could have included prepackaged food if wanted.
Excellent 9.0
Pros: Location and price
Cons: Parking is tight
Excellent 8.0
Pros: Close to venue Staff very friendly
Cons: Clean but had a musty smell
Excellent 8.0
Pros: location
Cons: Mattress too soft. Pillows too soft.
Okay 4.0
Pros: location
Cons: to much noise in the room
Mediocre 2.0
Pros: They advertise that they would be breakfast but there was none. Other hotels in this caliber provided single serve items. Very disappointing
Okay 4.0
Pros: It was clean and beds were comfortable.
Cons: Staff was less than helpful and hotel is using Covid as an excuse to be cheap and not offer the amenities advertised. There is no restroom available to guest unless using the one in their room (ours was not ready yet).
Okay 5.0
Pros: Location to outlet mall.
Cons: Due to COVID they were not offering any food so the advertised free breakfast didn’t happen.
Good 7.0
Pros: Room was fairly quiet. One of the two beds was comfortable.
Cons: Just the difficulty getting to it due to the road it is on and constant construction.. Also it is loud on weekdays from the amount of trucks and traffic out front. Weekends are pretty quiet.
Mediocre 3.0
Pros: I didn't like anything
Cons: The AC in the room did not work right I got to Hot and got sick in the middle of the night. The bed was as hard as a rock I just wasn't happy with the room I will not be staying there no more I'm and Asheville about once a month
Good 7.0
Pros: The location was perfect for our needs.
Cons: I was not aware that they were renovating so the lobby did not appear as in the picture. The common areas in the hotel were also quite cold. Our fridge was leaking as well, which we had to clean up twice. The tub appeared to have mold on the rim.
Good 7.0
Pros: the breakfast was great
Cons: Room 1-old and dirty carpet, fingernail polish flakes on the floor. The sofa was dirty & saggy, paint on the doors was all scratched and chipped. Room 2- had new flooring, the mini fridge and microwave sitting on the floor in corner, bath floor dirty.
Okay 5.0
Pros: The staff was very friendly, the rooms were very clean and the breakfast was delicious!
Cons: The parking lot was very small and hard to maneuver. I was traveling with my handicapped mother and they had 3 handicapped spots, none of which were very easily accessible.
Good 6.0
Pros: Large, clean room. Air conditioner was quiet.
Cons: Older room. Carpet had been replaced with vinyl planks. Ceiling had been repaired but not finished.
Mediocre 3.0
Cons: Knocked on door at check out time. Rang phone ten minutes later letting us know it was time to go.
Good 6.8
Pros: The breakfast was good. The beds are hard which some people love so that’s a preference issue. The pillows are soft and thin so your head hits the mattress. The location is good close to the parkway which we wanted. House keeping was good. Front office desk needs a lot of work. Check in was cold and not welcoming. I also received a call day of check in from someone who was making sure I knew what room I picked online which was nice to confirm but the friendliness wasn’t there!! Then, checking in it continued!
Cons: The front staff. Say hello, show friendliness. Use customer service.
Okay 4.0
Pros: Convenient location
Cons: Sheets had not been replaced on pullout sofa. Staff could only offer clean sheets to us from the front desk because no other staff was available to replace them. Cleaning service was not provided between nights.
Good 6.0
Pros: Location to the NC Arboretum and Outlet Mall
Cons: Everytime I woke up, it felt like it was dawn (or dusk), as the lighting outside was so bright, the black-out curtains couldn't stop everything from coming in.
Mediocre 2.0
Pros: Room smelled of urine and smoke. Woke up with bites on legs.
Cons: All
Excellent 10.0
Pros: I was particularly pleased by the list of local restaurants and attractions that was handed to me as I checked in, with highlighting on the ones that offered guests a discount! The hotel was clean and bright and the staff was very friendly.
Excellent 8.5
Pros: free cookies and hot coffee available in lobby great breakfast options
Cons: dirty pillow case that was swapped out quickly. horrible shaped parking lot very tight
Country Inn Suites, Asheville at Asheville Outlet - Asheville
Rated no. 7
8.6
Excellent 8.6
Based on 899 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
7.0
Location
8.5
Overall
7.5
Overall 8.5 Excellent
Based on 2,118 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
7.0
Location
8.5
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
2.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
9.0
Comfort
8.7
Location
8.6
Services
8.4
Staff
8.9
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Facilities
8.0
Location
8.0
Overall
8.6
Cleanliness
9.1
Comfort
8.8
Location
8.5
Services
8.3
Staff
8.9
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Facilities
4.0
Location
8.6
Overall
7.0
Cleanliness
9.0
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.8

Excellent 10.0
Pros: It was clean, staff was nice, rooms were big, felt comfortable.
Cons: I didn't like how we had a handicap room and people were parking in our spot right outside or door when their room was way up from ours. I wish the pillows were thicker. The breakfast was only a muffin and granola bar. It beat nothing though.
Good 7.0
Cons: Exercise equipment basically did not work. Ice machine did not work. Breakfast cheap; not one thing for people who don’t eat many carbs. The above are the things I look for when booking a hotel.
Good 7.0
Pros: Hotel location near event site.. I am a person with few needs. Just a clean room to board for the night was all we needed. Breakfast was awful and could have been avoided.
Cons: Thanks.
Excellent 8.0
Pros: Great location. Very convenient to my event located a few minutes south on Hendersonville Rd. But also just a couple of minutes to downtown (and even closer to Biltmore Village).
Cons: It it difficult to get out of the parking lot/driveway, as you must negotiate not only the two lanes of heavy traffic heading up Hendersonville Road, but also traffic exiting the interstate at high speed. Because of the traffic and road furniture, it's almost impossible to turn left, so you must go right and make a u-turn to head that way.
Okay 5.0
Pros: Friendly staff and cleanliness.
Cons: An elevator since our room was on the third floor and I have a bad knee and hip. If I had known there was no elevator I would not have stayed here. By the time we checked out I could hardly make it down the stairs I was in such pain. Also when coming off the highway exit hard to make a safe turn into the parking area
Poor 1.0
Pros: Terrible muffin in a bag
Cons: Bed was very hard..room smelled bad and breakfast was in a bag.
Excellent 10.0
Pros: The staff and the location can't be beat.
Excellent 10.0
Pros: Good location for the price! We were able to walk to three breweries in about 10 minutes -- Catawba (cool local brewery, no food, axe throwing on site), Hillman (large brewery with plentiful outdoor space, decent brewhouse type food), and French River Brewery (lease favorite but good beer). Also check out Moe's BBQ right by Hillman!
Cons: For the price, I have no complaints!
Excellent 8.0
Pros: Proximity to Biltmore great! Parking tight...
Cons: No elevator
Good 6.0
Pros: There was a clean shower and the bed was comfortable.
Cons: I had to Lysol room to get rid of cigarette smell.
Excellent 10.0
Pros: Great - clean and comfortable
Excellent 10.0
Pros: It¿s a very clean hotel and the rooms have lots of room. It¿s really close to everything especially for the places I go to when I¿m in Asheville! Close to restaurants! Very nice people at the desk Check in is very easy and quick. The price is grea
Cons: There¿s not anything I can complain about
Excellent 8.0
Pros: Very good location near Biltmore main gate entrance and access to I40
Cons: Road noise! Be sure to ask for a room on the backside of the hotel not the highway side and you will be fine... Probably the best budget hotel in the Asheville area
Excellent 8.0
Pros: The room was price was right, clean and the location was perfect.
Cons: Challenge: access the hotel Thru the Texas Roadhouse parklot. Rooms on the back are quieter, but you do hear car alarms set. the microwave clock is wicket bright.
Mediocre 2.0
Pros: My second room was actually nice and clean
Cons: The staff were very rude. There was blood stains on my bed sheets and dead bugs in the bathroom
Excellent 9.0
Pros: Spotless, very comfortable bed, courteous, helpful staff
Excellent 8.0
Pros: Convenience of location, on Hendersonville Rd.
Cons: The hotel is located right next to a very busy restaurant, and access to the hotel is difficult - a sharp right hand turn up a steep hill. The hotel itself is clean and the staff are very helpful.
Excellent 8.0
Pros: Clean space and friendly/attentive staff. Convenient location to Biltmore and downtown Asheville. Free parking and internet. Overall, exactly what I was looking for in a hotel for a weekend.
Cons: Parking was somewhat limited, the breakfast was very minimal due to COVID restrictions (muffin, granola bar and banana) but honestly was not that big of a deal.
Excellent 10.0
Pros: The lady at the front desk was so nice and helpful. She really went above and beyond for every customer that came in the door.
Cons: The entrance is a little tricky to get in and out of with the super busy Texas Roadhouse next door but this cannot be helped and is very minor.
Okay 5.0
Pros: Location
Cons: Loud, thin walls and street noise. Very lame breakfast.
Mediocre 3.0
Pros: It was clean
Cons: Do not book this hotel if you're a Senior citizen or just a woman with a heavy suitcase! I am 68 Yo. I was on the 3rd floor. THERE ARE NO ELEVATORS!! I had to make more trips because my room key stopped working. Not 2.5-3 star!!!
Okay 4.0
Pros: Location
Cons: Noise level , outside entrance to room, and access getting in and out of parking lot is through a restaurant parking lot; one way. The logistics of design are very poor.
Excellent 9.0
Cons: Muffins very poor quality
Okay 5.0
Pros: The room was nice with all I needed
Cons: They fooled me when they said breakfast was including and when I went to get some I was given a muffin of the size of an egg and a tunny bar with water??? I was shocked and I don't think that is honest!! I feel cheated because I wanted breakfast!!
Excellent 9.2
Okay 4.0
Pros: Great location, very close to biltmore main gate. Short drive to downtown area. The behind the counter staff were amazing with information of the Biltmore Estate and they were very accommodating. Rooms clean and well equipped with necessities.
Cons: SO LOUD. Traffic noises all night long. Parking was awful. We had to park at Texas Roadhouse and walk to our room. No elevators. Breakfast was ok. You definitely get what you pay for
Good 7.0
Pros: Location is good, but is on a busy street. Clean, though oldish, room.
Cons: Rooms on front are subject to road noise. Also, free breakfast was not good. Kind of an old, but renovated, hotel. Price was high for what I got.
Good 7.0
Pros: Location was great.
Cons: Very loud....door slamming was continuous.
Mediocre 3.0
Pros: The staff was friendly.
Cons: This hotel had bed bugs which brings the overall score way down. I contacted Clarion directly and have not heard. But the bites are currently all over my face and neck.
Good 6.0
Pros: The best part of his hotel is the friendliness of the staff.
Cons: If reserving a room at this hotel, I STRONGLY recommend requesting a room that is NOT next to the street. The doors do not align with the door frame. I had to sleep with the TV on all night to drown out the noise. The fruit at breakfast was subpar.
Good 6.0
Pros: Right beside Texas Roadhouse
Cons: Very loud. You coul hear the traffic below as well as the sirens so must have been close to a fire house. They put a $50 hold on my credit card even though the room was paid for. I was told it would be returned once I checked out. It still has not been r
Good 7.0
Pros: Clean Right of highway Very friendly staff Entire hotel is smoke free
Cons: Noise from highway was pretty loud. The noise was pretty minimal in the night hours but a fair amount in early morning. Keeping the fan running on the AC covered up 99% of noise.
Okay 4.0
Pros: The hotel itself was clean and well maintained. The even staff that I met upon check in was a very polite and kind man who helped us plan things to do.
Cons: The day staff were less than helpful. When mistakes were made regarding our account, there were no apologies from either of them. There was never a manager available. Policies were being stated but never able to be proven.
Good 6.0
Pros: The quality of the room and the price for it.
Cons: What I did not like was the LOUD NOISE coming from the highway right in front of the hotel. Very hard to sleep at night, I recommend anyone to call and reserve a room on the backside of the hotel for quietness!
Good 6.2
Pros: The room, beds, etc were fine
Cons: The parking lot entrance takes you up a hill & through a very tight Texas Roadhouse parking lot, we only did this a few times and it was a nightmare every time. I’m sure it was the only way it could be done, but nonetheless it was a cluster. The breakfast food was ok too, but it was extremely busy and the layout was not helping.
Good 7.0
Pros: Close to Biltmore entrance.
Cons: Very high up on side of hill and was very glad we had good weather to negotiate the parking lot.
Good 6.0
Pros: The value for the price in the expensive Asheville hotel market.
Cons: The wifi Internet connection was poor. One could not maintain a connection for more a few seconds.
Okay 5.0
Pros: Location
Cons: Bathroom is very small
Mediocre 2.0
Pros: Distance from attractions
Cons: Road noise. Room was very load.
Good 7.0
Pros: Price, location was decent and close to downtown area.
Cons: Too loud at night. Could hear trucks picking up trash and people outside room talking.
Poor 1.0
Pros: 100% smoke free but makes no sense they let smokers smoke right outside the rooms
Cons: They charged me an extra 250.00 cleaning fee because I had a service dog who shed. It's against the law and currently filing in court. Manager is a flippant arrogant jerk who knows everything. Keep running my card for more money w out permission
Good 7.7
Pros: I was surprised with the cleanliness of the hotel and the comfortable beds. The price was kind of expensive but the location made it worth it. The rooms were clean and I didn't see any wear and tear. I definitely had my doubts but 10 out 10 would stay again.
Cons: The only downfall was the entrance but not a big deal
Okay 5.0
Pros: Cleaning crew was great....I came back to the room while they were cleaning and told them that there was no need to finish. They had done most of the work. I went back out and when I returned later that day,I saw they did come back to finish.
Cons: Getting into the parking lot is difficult and somewhat dangerous. Not enough spaces in the lot and spaces are close. I also was unaware at the time of booking that the design of the hotel is a three story motel...all room entrances are from the outside.
Okay 5.0
Pros: Friendly staff,easy check in
Cons: Although the room appeared very clean,we found a bed bug on our bed and a big clump of hair in floor.Besides that everything was wonderful.
Okay 5.0
Pros: The staff was very friendly and accommodating.
Cons: It is too close to the highway so there is a lot of noise from the road. Also the walls are very thin and we were disturbed by the neighbors.
Excellent 10.0
Pros: Both the check in and check out staff was excellent. Everything wad cream and very neat in the room.
Cons: There isn't enough parking to accommodate the amount of rooms that the hotel has. When we got back to our room around 11 at night we didn't have anywhere to park, so we had to stop and ask the night staff inside the hotel where we were suppose to park. We had to park in the restaurant parking lot next to the hotel and then we had to walk up a incline and around the back side of the hotel to get to our room. But other than that everything watt excellent.
Excellent 8.2
Pros: Rooms were clean. Staff kept food well stocked. Staff was courteous, friendly Room cost was reasonable for Sunday (not for Saturday)
Cons: Walls are paper-thin. We complained about next door very loud guests. All they did was turn down the radio, then continued to shout until 2am. We were exhausted in the morning. Pastries in the morning were not fresh.
Okay 5.0
Pros: Location to the interstate.
Cons: No elevators, no hair dryers, access to room was from the outside only, continental breakfast was very cramped, little breakfast options, parking was cramped as well
Good 6.8
Pros: Comfortable bed, decent room
Cons: Very loud on the street side difficult to sleep through
Excellent 8.2
Pros: Room was very clean and comfortable. Loved the bed. Extremely comfortable and slept well. Nice tv. . Bathroom was spotless.
Cons: We checked in around 3:30 and everything was fine. We left to out around 6 and returned around 10.30 PM. Every parking spot was taken. I`m not sure how many units this hotel has but parking is no where near comparable to the amount of rooms available . When I asked the staff person where I should park he told me to park at the restaurant next door. When I voiced my concern about this his attitude was like " whatever". Guess he had heard it so many times it didn`t phase him. Not sure if I would stay here again or not. For such a wonderful place to stay this is an issue that needs to be addressed.
Poor 1.0
Pros: location was great
Cons: Found medication on the floor one day that wasn't ours, found blood in the shower that wasn't ours after the maid came through, the door was open upon returning after the maid came through. This place was not very safe feeling.
Clarion Inn Biltmore Village - Asheville
Rated no. 8
8.5
Excellent 8.5
Based on 2,118 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Food
8.5
Location
8.9
Overall 8.5 Excellent
Based on 954 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Food
8.5
Location
8.9
Cleanliness
8.0
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Food
8.5
Location
8.8
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
7.7
Comfort
7.7
Facilities
7.4
Location
7.7
Overall
7.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Overall
10.0
Services
8.6
Cleanliness
9.2
Comfort
8.8
Location
9.1
Services
8.6
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.3
Services
9.2
Staff
9.6

Excellent 9.0
Pros: Rooms were very nice and well managed.
Okay 5.0
Pros: It was in a good location.
Good 6.0
Pros: n/a
Cons: rug smelling
Excellent 8.0
Pros: Very nice, pretty clean, good location
Cons: Location from attractions
Excellent 10.0
Pros: The bed and pillows were fantastic! The staff was kind and helpful when we asked about dining. I like that they've gone away from carpeting to a better flooring material.
Cons: If I had known so many children would be there for little league, I might have chosen to stay elsewhere, but the staff arranged for us to be away from the elevator, which helped a lot.
Good 6.0
Pros: I liked the location and the breakfast was good. Beds were fairly comfortable. Room was acceptable.
Cons: The stairwells were dirty, the beds creaked and the hallways smelled faintly of smoke and mold.
Excellent 8.0
Pros: Good location close to everything.
Cons: Close to a lot of road construction.
Okay 5.0
Pros: I liked that the staff were very friendly, courteous to our dog, and were accommodating to anything we asked for.
Cons: There were children running up and down the halls, banging on doors, and being obnoxiously loud for hours three out of the four nights we stayed, one night till 1:30 in the morning. It was ridiculous. The first night I found toe nails on the floor and just asked for clean sheets so we could go to bed. The pet fees were very confusing. When I checked in they said it was a 50$ deposit and 25$ a night, but then the deposit wasn’t on the receipt so I’m not sure if they took it or not. When checking out I asked and the front desk person said it was a 100$ deposit so I just left. So we will see if I get any money back. The shower head was also really short so my 6’ 4” husband had a hard time using it. I am 5’5” and the shower head was just tall enough for me. The “accessible” shower was so tiny. There were a lot of bars for support, but the shower was so small it was hard to move around in.
Mediocre 3.0
Pros: Location
Cons: There was way too much noise, there was someone constantly yelling and slamming the door. I wasn¿t able to get a good nights rest from the constant noise.
Excellent 10.0
Pros: Employee
Excellent 10.0
Pros: Quiet. No problems whatsoever. Clerks were kimd
Cons: Very clean.
Excellent 9.0
Pros: I liked the breakfast. Plenty of options to choose from.
Cons: What I did not like and Im not blaming any hotel staff is my car was bike into for a second time. Over $630 worth of Craftsman tools where stolen and with JVC CD player 12in speaker box. I blame it on the local law enforcement for their lack of patrol.
Excellent 10.0
Pros: Down to earth like a local apt community. Was comfortable no problems
Excellent 10.0
Pros: Hotel very clean,staff friendly and the star was the breakfast room..we were there for The Biltmore Estate tour,and the hotel was not as close as I would have liked..but not hard to get to..
Excellent 10.0
Pros: Reasonable fees for pet lodging.
Excellent 9.6
Excellent 9.0
Pros: Friendly/efficient check-in- hotel employee a great asset to your companyy! LARGE, updated, QUIET & CLEAN room.Comfortable bed. Charging ports on lamp bases. Lighting. Vinyl flooring/room. CLEAN carpet/hallway. No pet smells. Staff constantly cl
Cons: Bathroom door pivots inside within inches of commode not allowing much space unless it's closed.
Excellent 10.0
Pros: Staff was friendly and professional. Room was clean and comfortable. Would stay there again if in the are.
Cons: No complaints or regretts.
Excellent 10.0
Pros: It was nice. Everything was great. All types of things to do around there. I¿m going back soon & take my family with me, this time it was just me & my husband for his birthday!!
Cons: No
Poor 1.0
Pros: Honestly I didnt like a thing about it and considering I had to pay for it, my whole stay was actually very bad and very uncomfortable.
Mediocre 3.0
Pros: Bed comfortable
Cons: Only one elevator for five floors/ hotel was noisy & had poor sound insulation/ cover of ac/heating unit fell Off/blanket cover fell Apart
Mediocre 3.0
Cons: The bed was like sleeping on a concrete floor. they were harder than my kids bunkies they had as kids. at 290 lbs., when I say on the edge I only sank about 2 inches.
Good 7.0
Pros: Lots of room in the suite, and a comfy bed.
Cons: We ended up in a 2nd-floor, accessible room, which shared an entire long wall with the lobby and it ended up being really loud in the morning. The shower was also kind of a disaster--water everywhere!
Poor 1.0
Pros: I didn’t get a chance to see the room
Cons: They asked about our service animal and refused to let us into our room because they didn’t believe my partner has a disability. Would not give me their corporate number. Refused a refund through server different channels
Okay 5.0
Pros: Location was great!
Cons: The bathroom was a little old.
Okay 4.0
Cons: Perm smell on Saturday throughout the building, lady at front desk talking about not wearing masks in occupied areas. Parking was also an issue. Not coming back.
Good 6.0
Pros: The staff was very nice. The breakfast could have used more helpers. The nice ladies serving breakfast were working really hard the entire time.
Cons: Not the hotels fault, but the pool was closed and fitness center due to covid. The rooms were not as clean as I would have liked, especially the bathroom. The beds were hard too.
Good 6.0
Cons: The ac was very loud.
Good 6.0
Cons: The staff was very kind and courteous.
Good 7.0
Pros: Could walk to shopping center
Okay 5.0
Pros: Breakfast was very good.
Cons: One person on front desk. Did not answer my call from my room to front desk. Room was somewhat dated.
Good 7.0
Pros: It was a nice, quiet, peaceful stay.
Poor 1.0
Pros: Location
Cons: Our room was filthy. The bathroom smelled like cat urine and upon inspection has urine present around base of toilet. Our air conditioning did not work and our room was so hot we could sleep. We reported this to the front desk upon checking in but
Mediocre 3.0
Pros: Friendly and helpful staff
Cons: The in room tub would not drain. Outlets from lamps did not function properly. They would continuously charge our devices then turn off. AC was off upon arrival so room was hot and muggy. Breakfast did not have many healthy options and was basic.
Okay 5.0
Pros: The staff was helpful. The breakfast had a good selection and good waffles. The Hispanic lady in the breakfast area was extremely helpful and pleasant. Easy to get to off the interstate. Within walking distance to the outlet. Biltmore tickets cheaper.
Cons: Hotel room was clean however, dated.Update was done to the bathroom but the shower curtain was mounted half-way into the tub which didn't give much room to stand without it attacking you. The breakfast manager was very rude to guest, very bad attitude.
Poor 1.0
Pros: Very poor service !
Good 6.0
Pros: Hotel was convenient to the highway and outlet malll
Cons: Noisy. I could hear people walking and talking in the hallway during the night.
Okay 4.0
Pros: Clean, nice breakfast, friendly staff
Cons: The room had sheer curtains that covered the windows but the heavy curtains on the side for decoration. Lights in the parking lot were pointed AT the building and they shone strong and bright directly into our room. STUPID design.
Excellent 9.1
Pros: Great location. Close to restaurants, shopping, Blue Ridge Parkway. Breakfast was very good, room was clean and comfortable
Excellent 8.0
Pros: I like that the room was available at a decent rate, which was more than what I usually pay but all other hotels were booked on a very expensive long weekend. Cleaning staff helped and went out of her way to help me. Bed was comfortable.
Cons: One negative, hotel was under some repairs, car port was closed off so made difficult to turn around, ladders around in places, and bathroom had a broken sink cabinet and the corner was supported by a splintered 1x1 wood stick and was not fastened, not a huge issue, but could pose a Hazard for any handicap since this was a handicap room.
Good 6.0
Pros: clean room
Cons: no
Good 7.0
Pros: Nice room
Cons: "Hot" breakfast items were cold. Please learn how to use the buffet warmers. I believe this is the second time I have found that to occur at this hotel.
Good 7.0
Pros: Staff
Poor 1.0
Pros: The room was clean.
Cons: I did not feel safe at all and left at night. There was a group of what looked like Mexican gangsters in the parking lot, and then at 9 the guest next door was yelling in the hall and jump-kicking his door. Staff said they would call police but did not.
Okay 4.0
Pros: Not much!!!!! Our room was dirty And disheveled.......front desk very slow.....minimal snack called breakfast
Cons: See above
Mediocre 2.0
Pros: I woke up at 1 am to a bed bug crawling up the foot of the bed! Had to wake my 3 children and move to another room at 2 am wash all of our belongings with no certainty that this one bed room for a family of five was not infested
Cons: I woke up at 1 am to a bed bug crawling up the foot of the bed! Had to wake my 3 children and move to another room at 2 am, wash all of our belongings with no certainty that this one bed room for a family of five was not infested. very disturbing
Poor 1.0
Pros: Breakfast was o.k. but temporarily (?) served in room that was too small; lots of bobbing and weaving and nowhere to sit.
Cons: Hotel was kept open during renovation; this should have been disclosed. Wet paint and drywall dust, smelled bad, what a mess. Hotel is too big for just one elevator. Lots of banging due to dumpster outside of window. Appeared workers were housed there.
Excellent 8.7
Poor 1.0
Pros: Nothing
Cons: The staff was unhelpful and un cooperative
Okay 4.0
Cons: The hotel is in the midst of some major remodeling. This would have been nice to know. We couldn't use the front door, and walking in the lobby was difficult due to the busted up concrete. Rooms were musty and not up to par.
Poor 1.0
Pros: Location - walking distance to outlets, several nearby restaurants, and easy drive to downtown and other hot spots.
Cons: Bedbugs-issue was not resolved that evening. Hotel did not assist w/ finding other hotel rooms. We did not want to stay in that hotel after seeing the bedbug. We were curious as to why they were getting rid of the couches and knew there was an infestation
Okay 4.0
Pros: Price
Cons: New and very hard beds, could use mattress toppers. Terrible shower toiletries
Okay 5.0
Pros: Old, dirty
Cons: Old, dirty
Mediocre 2.0
Pros: It had a good location
Cons: there were roaches in the bathroom
Mediocre 3.0
Pros: Nothing.
Cons: It was expensive for the quality of accomodations. It wasn't clean. There was one elevator for entire hotel. The bathrooms were tiny. Everything was outdated.
Okay 5.0
Pros: You get what you pay for. The staff was nice and the room was clean.
Cons: The elevator was so loud it woke me up constantly throughout the night.
Mediocre 2.0
Pros: Comfortable bed, good breakfast, good location
Cons: One elevator for all floors used by all guests plus staff. Found someone in the room replacing the commode, were given another room and promised an adjustment on bill that never happened. Five hours before checkout time, staff had started cleaning room.
Mediocre 2.0
Pros: Staff was friendly
Cons: TV did not work This facility is absolutely NOT a 2 1/2 star property
Excellent 9.4
Pros: Staff was friendly, good breakfast, amazing price with location easy to get to from the highway and a quick drive to downtown.
Excellent 9.4
Pros: Great location. Very happy with the room and customer service. Great breakfast.
Cons: The walls are a little thin
Excellent 9.7
Pros: The front host was so helpful and friendly. I wish I remembered her name. Young woman with long strawberry-blond hair. She made us feel welcome and took the time to suggest places to visit, great restaurants to try, etc. Honestly, the nicest host/front desk staff during this trip. We stayed in 6 hotels in the past two weeks. I also loved that they mostly put guests with their beloved dogs on the first floor. At another hotel, I had to ask for the room to be changed, as it smelt like a wet dog. He also gladly moved us and told us most hotels set aside rooms for guests who don't have dogs or travel with them. I figure many who travel with their beloved dogs also let them sleep on the beds. I'm happy that hotels are pet-friendly because we traveled with our daughter, her husband and their puppy, at 2 of the hotels so we had to find hotels that we pet-friendly, but I was happy to be placed in a room that wasn't.
Mediocre 2.0
Pros: location is fine in a plaza.
Cons: Staying in the sheets was totally nightmare. It was unclean with stains and made skin itchy.
Okay 5.7
Pros: Location
Cons: Breakfast awful. Bad coffee
Excellent 8.0
Pros: Great for those traveling with pets. Breakfast is very basic but serves its purpose. Bonus is 24 hour availabilty of free coffee.
Good 7.7
Pros: Have stayed here before. Could tell it was recently updated. Rooms decor and comfort have been improved. Much more comfortable.
Cons: Complementary breakfast is terrible! Precooked sausage was still half frozen. Eggs were either over cooked on the sides of pan or runny in the middle. Waffle batter was like sludge and cooked like sludge. Stick to the fruit, toast and bagels.
Excellent 10.0
Pros: Good location, clean , quite, lots if good places to eat close by, plus outlet mall across parking lot
Good 6.2
Pros: Nice staff, clean, free breakfast
Cons: Location was ok, would have liked to stay a little closer to Biltmore and downtown as opposed to a rundown mall.
Excellent 10.0
Pros: Tried to find an economical comfortable hotel. They surpassed all expectations. Will definitely stay here again. Friendly staff, clean comfortable room. Thanks for a great weekend.
Excellent 8.0
Pros: Breakfast Bar
Cons: Elevator is major clunky and slow. Bathroom way too small for king bed room
Comfort Suites Outlet Center - Asheville
Rated no. 9
8.5
Excellent 8.5
Based on 954 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
9.3
Overall
8.4
Overall 8.4 Excellent
Based on 376 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
9.3
Overall
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.4
Services
8.5
Staff
9.3
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Facilities
8.5
Location
9.1
Overall
8.2
Cleanliness
8.8
Comfort
8.8
Location
9.3
Overall
10.0
Services
8.5
Cleanliness
8.5
Comfort
8.8
Location
9.2
Services
8.1
Staff
9.3
Cleanliness
9.2
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.2

Excellent 10.0
Pros: Great location, beautiful hotel with clean rooms and very nice staff
Excellent 9.0
Pros: great room with balcony overlooking a courtyard., it was quiet as well, loved it room 228! will ask for when booking there again!
Cons: would like to see the breakfast included
Excellent 10.0
Pros: stayed here many times, never disappoints
Poor 1.0
Cons: The first night the bed broke we went up on a few days stay for some rest. The ac was not working properly. They moved us into a junior suite I was traveling with 4 adults so that put me on a pull out sofa which felt like sleeping on a box of corn flakes it was just horrible.
Excellent 8.0
Pros: Staff friendliness was amazing. My original room was next to the elevator, but I was able to be moved with a simple phone call.
Good 7.0
Pros: Virtually nothing but the desk staff made the difference
Okay 4.0
Pros: The hotel was clean, the room spacious and breakfast was very good.
Cons: Our names were incorrect in the reservations and check in took forever. We were placed in a room above the ballroom where a very, very loud event was going on and we had to pack up and move to another room. I tried to make coffee in my room but all the creamers were spoiled..We got back to our room on Saturday evening (our Anniversary) and it had never been made up. The desk agent offered to come make the bed, empty the trash and pick up wet towels but we were exhausted and did not want to have to leave the room. As a Hilton Honors member I expected more for over $300 a night.
Excellent 10.0
Pros: Breakfast was awesome! Cooks were great. Husband said that was the best omelet he has ever ate.
Cons: Was Happy with everything.
Excellent 10.0
Pros: The room was very nice
Cons: It was perfect
Good 6.0
Pros: Like the location
Cons: A little outdated
Excellent 10.0
Excellent 10.0
Pros: Location and super pet friendly!
Excellent 8.8
Excellent 10.0
Pros: Location and staff
Cons: no
Excellent 8.0
Pros: Proximity to the Biltmore Estate
Excellent 8.0
Pros: Comfortable beds. Close to Blue Ridge Parkway.
Cons: WiFi was not free. Buffet breakfast only.
Okay 4.0
Pros: Nice location.
Cons: This is not worth the price. Rooms are very outdated and they smell funny. Ants and spiders were killed in our room during our stay. Not cool.
Okay 5.0
Cons: The woke staff was overly concerned about covid to the point of having it’s restaurants closed and not cleaning the rooms. Neither of which we were told in advance.
Excellent 9.0
Pros: Love the cookies!
Cons: A little outdated
Excellent 8.0
Pros: It was quiet
Cons: Could sure use some dusting
Excellent 8.0
Pros: Facility was clean, shower pressure was great, staff was helpful.
Cons: Room was too basic, no fridge, no extra sink, ceiling in bathroom was extremely, oddly low.
Excellent 9.0
Pros: Excellent accommodations and property in a great location
Excellent 10.0
Pros: Robe
Cons: At check in we were not told where to park in reference to out room We went in the wrong entrance and walked the whole length of the hotel in 2 separate elevators carrying all our bags!
Okay 5.0
Pros: location
Cons: The breakfast room was a joke........terrible but they did refund our ticket. It was way too expensive for what we got.
Okay 5.0
Pros: Staff very friendly and room clean
Cons: Call button to 5th floor did not work so we had to carry luggage up and down to 4th floor. Was like this when we got there so I don't know why we were not put on another floor. Not easy at all and limited coming/going based on steps. Wi-fi did not work.
Poor 1.0
Pros: Maybe the parking lot?
Cons: Room very small, floor was loud, overpriced for amenities
Okay 5.0
Pros: location.
Cons: The beds are horrible. This is an understatement. Be warned. There is one elevator and our room was clear on the other side of the hotel, so it was a serious travel every time we went to our room. Coffee is terrible and no complimentary in the lobby.
Okay 4.0
Pros: Hotel was clean and smelled like cookies!
Cons: Loud couple woke us up fighting in the middle of the night. Took 3 calls to desk to get someone to answer phone. As soon as security came up the situation was handled but could not go back to sleep after.
Good 7.0
Pros: The location was excellent.
Cons: The room was not totally cleaned, the closet door was broken off tracks. I couldn't fix it back. I had very little contact with staff. They were efficient.
Good 6.8
Pros: Location and staff
Cons: Looks dated
Good 7.0
Pros: All staff members were helpful, friendly and professional.
Cons: The biggest problem was that someone was apparently smoking outside our room and the smoke was being pulled into our room through the air conditioner air intake vent located on our balcony. Also, very small bathroom.
Mediocre 3.0
Cons: Room and beds were too small for a family of 4 to sleep comfortably.
Good 7.0
Pros: convenience to downtown and biltmore estate
Cons: front desk reception was not very welcoming - the first front desk associate didn't seem to know about the festival in town for the weekend, couldn't suggest a food tour, didn't seem interested in celebrating our reason for visiting Asheville at all :-(
Good 7.0
Pros: Location. Good breakfast.
Cons: No refrigerator. Heater fan cycled on an off noisily and continually even after setting the thermostat to the "off" position. There are options with more under construction.
Excellent 10.0
Pros: We stayed here because it was close to the Biltmore. Also, Biltmore village where there are shops and places to eat.
Okay 4.0
Cons: The bed in the room was too small, we had a terrible time sleeping in it. In addition, there was no coffee in the lobby so we had to go out to get coffee every morning.
Okay 5.0
Pros: Location
Cons: Way overpriced for mediocre hotel.
Excellent 10.0
Pros: We like the clean room and friendly staff. The pool and hot tub were great! The weekend breakfast buffet was very good. It was close to restaurants and shopping. We would come and stay here again.
Okay 5.4
Pros: Nice lobby
Cons: For over $300 a night, I expected a larger room, with typical hotel amenities (i.e. microwave, refridgerator). I've stayed in much larger rooms in other Double Tree Hotels. This Double Tree did not offer a free complimentary breakfast which should be expected with a $300 price per night.
Excellent 8.8
Pros: The lobby is inviting and the smell of cookies is wonderful.
Cons: The bathroom shower was a little moldy and we only had 1 washcloth.
Excellent 9.1
Pros: Convenient
Cons: No complimentry breakfast.
DoubleTree by Hilton Asheville - Biltmore - Asheville
Rated no. 10
8.4
Excellent 8.4
Based on 376 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.2
Location
9.1
Overall
8.2
Overall 8.3 Excellent
Based on 1,066 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.2
Location
9.1
Overall
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Staff
8.0
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.3
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.2
Location
8.8
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
9.0
Services
8.1
Staff
8.5
Cleanliness
8.8
Comfort
8.6
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
6.0
Location
9.3
Overall
6.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.0
Staff
8.4

Excellent 9.0
Pros: Breakfast "Go" bag was very good, really nice variety. Lovely hotel, good location, good customer service by staff.
Excellent 9.0
Pros: Everything was clean, bed was comfortable, and staff was very nice. Walking distance to shops, restaurants, and breweries.
Cons: I wish the pool was open. We had some rainy days and it would have been nice to go for a swim while we waited for the weather to clear.
Good 7.0
Pros: Good location.
Cons: Bed was not comfortable.
Excellent 10.0
Pros: Clean, price, staff and location
Cons: None
Good 7.0
Pros: Friendly staff. Great location.
Cons: Pool not open. Dinning room not open.
Mediocre 2.0
Pros: Close proximity to I40 and The Biltmore is nice.
Cons: The bed was way too firm. The hotel has only one elevator, so you could be waiting a while. It was supposed to have a hot breakfast, but instead had the microwavable muffin, banana, yogurt, etc. Also, the bathroom sink is literally by the door: odd...
Excellent 8.0
Pros: Location, value pricing.
Cons: In room coffee could be better. Room style is dated.
Okay 5.0
Pros: Price
Cons: Room was small. Obvious patch on wooden bathroom door. Tiny bath mat. LOUD fan in bathroom every time bathroom light on. Holes in blackout curtains.
Okay 5.0
Pros: The manager was very helpful. Our bathroom was dirty so he moved our room at a reduced rate.
Cons: The pool and spa is closed indefinitely, that would have been nice to know with small kids. Complimentary breakfast is not served instead you get a paper bag of packaged food items, that would be good to know prior to me booking.
Excellent 8.0
Pros: location is excellent, rooms & lobby are very clean, staff is professional and friendly
Cons: the beds are very firm (too firm for us)
Good 6.0
Pros: The location is great and the price was reasonable
Cons: Breakfast was terrible. Essentially muffin and bananas. The hotel is a little dated.
Excellent 10.0
Pros: Location, size of room, comfortable king size bed
Cons: No
Excellent 10.0
Pros: was vary welcoming , kid friendly , very clean and a good location
Cons: I was missing two credit card from my bag after staying at this hotel , it`s under investigation General Manager is reviewing the video of who enter my room .
Excellent 10.0
Pros: Quiet, comfortable, sparkling clean
Cons: No
Excellent 10.0
Pros: Clean. Friendly. Quiet. Close to my destination.
Excellent 8.0
Pros: Location was great. Near restaurants, Biltmore Village, and Asheville and surrounding areas. Hotel and room was clean.. Great bagged to go breakfast. Plenty for breakfast and extra for snacks later.
Cons: Mini fridge didn’t work and it took the AC several hours to cool down the room. Those were our only issues we experienced.
Excellent 10.0
Pros: Clean room & excellent service
Okay 4.0
Pros: location
Cons: the bed was as hard as a rock. Felt like we were sleeping on springs.
Okay 4.0
Pros: I liked the fact that it was very convenient to the Biltmore Estate
Cons: Room room smelled musty. The bagged breakfast was pathetic considered a full meal is advertised. A yougart, pastry, orange juice and a energy bar is a continental breakfast. The room price should be lowered if They can not provide a better breakfast
Excellent 10.0
Pros: Like all hotels they no longer serve a hot breakfast. This hotel served premium muffins, juice boxes, premium granola etc.a very delicious healthy alternative. Other hotels do nothing or a bottle of water and a store brand snack. Just showed they care
Cons: No
Mediocre 3.0
Pros: They do not have a RESTAURANT nor room service Not game room They have me a non smocking room with a cigarette burn in the chair and it smelled The night front desk clerk was rude And I have yet heard anything from the corporate office about my co
Excellent 10.0
Pros: This hotel was super clean, beautiful, well cared for, with excellent staff and sanitizer everywhere for public places like elevators, door handles, etc.
Cons: Room was a bit small but that was really no problem, when compared with everything else that was so positive about the hotel.
Good 6.0
Pros: Excellent location
Good 7.0
Pros: Location
Cons: Front desk staff was kind and courteous? Others did speak until you spoke to them.
Mediocre 3.0
Pros: The room was clean and the hotel is in a good location. Very easy to uber/Lyft to downtown and surrounding areas.
Cons: Walls were paper thin. We might as well have slept in the middle of the road with all of the noise that came through the windows and the walls from the rooms around us. Fire alarm went off twice while we were there, one being at 3am.
Good 6.0
Pros: The beds were comfortable. Laundry was available onsite. Free internet and breakfast. Parking was plentiful and convenient. Abundant hot water for showers. Shower heads had adjustable spray patterns.
Cons: Room was very dated, needed maintenance. Holes in the wall in the bathroom and entry area. Laundry available, but were unable to provide change. I had to go off-site to get quarters. Room needed dusted and door handles were filthy. Sink outside bathroom.
Poor 1.0
Pros: location
Cons: It was unclean, wayyyy over priced & staff not the nicest
Okay 5.0
Pros: The location was close to the destination.
Cons: the beds were uncomfortable
Good 6.0
Pros: The proximity to Biltmore Village and the Biltmore Estate makes this hotel desirable. The rooms were clean.
Cons: Everything felt cramped, from the lobby to the hallways to the room. Decor is extremely dated. Breakfast is processed carbs or mystery proteins. Hot tub had a large glob of hair swirling around. Not likely to return.
Good 6.0
Pros: Convenient location for a quick business trip or for the biltmore Free basic breakfast (cereal and coffee that gets the job done)
Cons: Bed was uncomfortable and the sheets were pretty scratchy. Despite the airconditioning being on full blast, the room was kind of hot and humid.
Excellent 8.0
Pros: The room was clean, the bed was comfortable, the bathroom was nice, except that the shower head kept dripping. The breakfast was a full breakfast that included waffles and other items.
Excellent 10.0
Pros: Room was clean and breakfast was very good.
Cons: No complaints.
Excellent 8.5
Pros: The hotel was within 3 to 4 blocks of all the sites we were interested in.
Cons: I wish we had a week to stay instead of a weekend
Excellent 8.3
Pros: Great breakfast !
Excellent 9.3
Pros: The hotel was very close to Biltmore Estate which is where we were visiting. For the money the hotel was very nice, clean, and the breakfast was delicious. Would definitely stay here again.
Cons: Card keys were a bit tricky to open the doors with , had to hold it just right.
Baymont by Wyndham Asheville/Biltmore Village - Asheville
Rated no. 11
8.3
Excellent 8.3
Based on 1,066 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
7.3
Location
8.7
Overall
7.6
Overall 8.2 Excellent
Based on 1,485 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
7.3
Location
8.7
Overall
7.6
Cleanliness
7.2
Comfort
7.2
Facilities
7.6
Location
7.6
Overall
7.2
Cleanliness
7.3
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.3
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
8.2
Comfort
7.0
Facilities
7.0
Location
7.7
Overall
7.7
Cleanliness
7.8
Comfort
7.5
Facilities
7.2
Location
7.0
Overall
7.6
Cleanliness
8.4
Comfort
8.2
Location
8.6
Services
8.0
Staff
8.8
Cleanliness
8.9
Comfort
8.7
Facilities
7.3
Location
9.1
Overall
7.3
Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
8.7
Overall
7.8
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.4
Staff
9.1

Excellent 10.0
Pros: Spacious rooms, convenient location & very comfortable beds. Better than our expectations based on price for the area. Our family of 7 was pleased. Would stay again.
Cons: Pool is tiny & felt crowded with 10 in it. But it was warm & clean.
Excellent 8.0
Pros: liked getting end of hall on top floor, as requested:)
Cons: breakfast was a bit sparse--think at least some cereal and milk could be provided and though I liked coffee machine, it slowed things down a lot when several people were in the breakfast area at once. Can't wait for "normal" breakfasts to return!
Excellent 9.0
Pros: Location Close By Destination
Cons: N/A
Good 7.2
Excellent 9.0
Pros: Front desk staff. Both gentlemen at checkin and at the checkout were very friendly.
Cons: The bathroom needed a little updating and the indoor pool had too much chlorine in it.
Good 6.8
Excellent 10.0
Pros: Close to the Biltmore. Quiet (even though next to highway). Friendly staff 
Excellent 8.0
Pros: The staff was very friendly,
Cons: The room was tiny! I think my bedroom at home is larger than this room. The room was not well insulated against noise, I could hear a lot of road noise as well as the people walking above me. I expected better.
Poor 1.0
Pros: Very clean and kind nice staff!
Cons: The bed and pillows were HORRIBLE! I had to get out of bed with a horrible headache and sore neck and back and SLEEP ON THE FLOOR! The floor was more comfortable than the sack of foam they called a mattress.
Okay 5.0
Cons: Loud and cigarette smokers hanging out by front door
Excellent 10.0
Pros: Everything. Location location location. Nice staff.
Cons: No.
Okay 4.0
Pros: Old. Poorly maintained
Cons: Beds were metal frames which "scooted" around on the wooden floor. Just getting into bed caused the bed to move out from under you.
Good 6.0
Pros: The staff was helpful and friendly.
Cons: We noticed trash underneath a chair in the room. Also we were very disappointed in not having access to pool. It should be listed unavailable due to Covid-19.
Excellent 10.0
Pros: Everything
Cons: No
Good 7.0
Pros: Location was excellent!
Cons: Air conditioner was weak. Lots of humidity in the room at night.
Excellent 10.0
Pros: Great location and staff, would definitely stay here again
Excellent 9.0
Pros: Clean. Good value
Cons: They sold beer and wine but did not have bottle openers. Also, you need a car to get around. A bit of a trek to get anywhere by foot.
Poor 1.0
Pros: Due to the lack of cleanliness and limited concern from management, I cannot identify anything I liked about the hotel.
Cons: 1. Room was not cleaned (hair covered most surfaces to include the flooring, tub, linens). 2. Management lacked empathy once the cleanliness of the room was brought to their attention. 3. Switched rooms only to be given another room with the same issues
Excellent 8.0
Pros: Location to Biltmore estate
Cons: Our room was by the ice machine. People kept coming and filling buckets and talking loudly. Also, nearly got stalled out down the street in a flash flood.
Excellent 9.0
Pros: Remodeled, very nice
Cons: Very old building, hallways very narrow for navigating through
Good 6.0
Cons: It is very loud.....you can hear everything from the floors above and the rooms beside yours.
Good 7.7
Pros: Breakfast was nice. Beds were comfortable. Front staff was friendly
Cons: Bathroom could have been cleaner
Good 6.0
Cons: Room was noisy
Okay 5.0
Pros: Looked nice
Cons: We checked in at 1am tried to use the rest room to brush teeth etc- there wasn't any water they were on boil alert since 11 pm didn't tell us, didn't compensate for inconvenience .Coffee weak at best, cups very small. Sheets and pillows less quality
Excellent 8.0
Pros: Room accommodations excellent- friendly staff
Cons: Breakfast - we ate at a restaurant
Okay 4.8
Pros: Front desk staff were efficient and helpful. Close to local highway and downtown Asheville.
Cons: Fourth floor hall and room smelled like smoke and was distinctly unpleasant. Room was small for 2 adults. Noisy both day and night.
Mediocre 3.0
Pros: The showers and towels were great
Good 6.0
Pros: For the price, it was an OK hotel. Although the ATM was out of service, which was inconvenient. Good complimentary breakfast. Pillows were very comfortable. Overall, I'd give it a slightly better than average, due to the bed & lack of ATM.
Cons: The bed was very hard and was uncomfortable. Also, our room was literally door-to-door close to the elevator, within 3 ft. When in use, you could hear everything the guests were saying & they were loud. Room was facing traffic & it was very noisy.
Excellent 8.0
Pros: Great value during holiday traveling!
Good 7.4
Pros: Nicely decorated hotel. Room was clean and updated.
Cons: Location is just off the highway and on the corner of a busy intersection. Traffic noise was very noticeable. Heater rattled when on, toilet filled every ten minutes.
Excellent 8.0
Pros: Spacious bedroom, layout of room, great shower
Cons: Coffee was wretched. Getting a setting on the AC ...was either too hotor too cold
Mediocre 2.0
Pros: Nothing
Cons: Booked the room because of the large jetted tubs and rooms, but when we checked in that was not the case. Our room was so small you could barely walk around. When we went downstairs to ask about the room we were told that there were no more rooms available. At that point, we cancelled our reservation and went to another hotel.
Okay 5.4
Pros: The bathroom may have been a bit larger than most and everything worked. The stairwells were nicer, cleaner, and newer than the room Everything seemed to function normally
Cons: The hotel is right on top of a major four lane highway The hotel is not a lodge The hotel pool was small and not clean The spa was out of order The breakfast attendant had an attitude The hotel was not new, contrary to advertisement The furnishings were low quality There were no room amenities, such as lotion, etc. There were few item choices for breakfast The "reduced" rate for one equals two nights at a Comfort Inn, which is just about a notch above the level of this hotel
Excellent 8.0
Pros: Convenient
Cons: Rooms were a bit shabby. No ice machine on the floor I was staying.
Excellent 9.4
Pros: My fiance and I stayed in this hotel on our weekend getaway for our anniversary. We knew we would not spend much time in the room, so we chose something nice, but affordable. Hotel was quiet, even at night. Yes, it is close to the highway, but that is well known before booking the room. The room was very clean, smelled good, temperature controlled well. Location is not far from anything needed - grocery stores, convenient stores, restaurants, within 10 minutes from Biltmore, Blue Ridge Parkway, downtown Asheville - all the hot attractions. But, also not too busy since it was not located directly in the middle of a popular area. Very easy to find. Staff was generally very friendly - only 1 of the attendants was "not-so-great". Otherwise, provided what was needed with no problem (extra cups, new TV remote, towels). This would be a great spot for families to stay - Fun Depot within walking distance would be great for kids. Inside pool means year-round swimming capability. Quiet & clean.
Cons: At first, the TV would not work. But, if you read the back of the remote, it explains how to program the remote to work for that TV. Once programmed, everything worked fine. Only other negative was the pool. On Friday night, we were swimming until 12 AM - no problems. Then, when trying to enter on Saturday night around 10:30 once we got back from dinner, the attendant said the pool closes nightly at 10. Not sure what the difference was between Friday and Saturday, but... Also - the parking lot is a but small and set up oddly - was a little difficult to maneuver with a larger vehicle.
Good 6.2
Pros: It wasn't bad, I just felt like for the money, it left me wanting more. Location was fine, not super close to downtown, but very convenient to I-40. Cleaning crew was very interactive and sweet. Great shower, water pressure and bathroom. Had a waffle maker. Great for families bc it has an indoor pool. Everything seemed really clean.
Cons: I went up hoping to have a really great weekend by myself and ended up paying $100 a night for a really tiny room. Probably the smallest I've been in. Internet was very slow. There was no floor length mirror in my room (I am female so this is important to me!) The A/C unit was a bit loud and kept me awake. Lots of kids. Parking lot was pretty dark. Close to highway so it was loud at night. Breakfast wasn't that great. No healthy options. (sugary cereal, scrambled eggs, sausage, waffle maker, breakfast breads, juice and coffee) - no granola bars in the shop area- only chips sodas ice cream candy. Overall I really didn't feel like it was the best value for the money. I typically don't report negative things and am pretty accepting, but I just wish it had been a little better experience especially at this price point.
Excellent 10.0
Pros: The hotel Cat. You are met at the front door by a big yellow cat. It make the place seem more like home.
Cons: Everything was fine.
Good 6.8
Pros: The staff was friendly and the room was clean and comfortable. Free Breakfast. Short drive to downtown Asheville.
Cons: The hallways smelled of mildew, and I got stuck on the elevator on my way out! They really need to make sure the lift is functioning correctly.
Good 6.5
Pros: It was shabby but clean. Staff was accommodating with directions. I like getting a USAToday in the morning It was economical Comfortable mattress
Cons: The rooms were worn. The location wasn't very close to downtown or to Biltmore Village The breakfast was not appealing Room was shabby No TV channel guide
Excellent 9.1
Pros: Two words. Beer package. You can add on and get a growler of local beer, two mugs, nuts, and cheese for $35. Clean rooms. Spacious bathroom. Bed was amazing.
Cons: Room was on the first floor right be the front desk and ice machine. Kinda noisy sometimes but not enough to keep you from sleeping.
Excellent 9.7
Pros: We got a good price to stay for several days. The staff was courteous and helpful; they were quite pleasant. The room was clean and well maintained. We couldn't hear any of our neighbors and there was no sound from the road. It's an older hotel but is well maintained and was very clean. The breakfast was pretty good. While you cant' walk to anything from here, it was close to Biltmore Village and not a far drive to downtown Asheville. We thoroughly enjoyed our stay here and would return.
Cons: The parking at night was a bit of a challenge but we always managed to find a spot. The wifi was so slow that it was almost impossible to use. It was nice that it was free but that's about all that's positive about it.
Excellent 9.7
Pros: Loved the hot breakfast every morning and 24/7 coffee available. Also enjoyed having a refrigerator and microwave in the room; helps make longer stays economical.
Cons: You had to drive to get to downtown; it's not walkable.
Excellent 8.5
Pros: Perfect location, easy to get to. The (small) indoor pool & hot tub was wonderful especially in 11degree temps outside (winter visit). The staff was very friendly. The breakfast was decent & the beds were comfortable.
Cons: The walls were a bit too thin, we could hear the neighbors all too well when someone sneezed next door. Parking was challenging at times.
Good 7.7
Pros: Location and cost worked well for us. Room was very large and convenient. Liked the idea of covered parking if desired.
Cons: Breakfast seating was very limited.
Brookstone Lodge near Biltmore Village Ascend Hotel Collection - Asheville
Rated no. 12
8.2
Excellent 8.2
Based on 1,485 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
7.3
Overall 8.2 Excellent
Based on 130 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.3
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.1
Staff
9.1
Cleanliness
7.7
Comfort
8.1
Facilities
8.0
Location
8.2
Overall
4.0
Cleanliness
9.2
Comfort
8.3
Location
8.9
Services
8.3
Staff
8.8
Cleanliness
9.6
Comfort
9.0
Location
9.6
Services
8.8
Staff
9.2

Excellent 10.0
Pros: Due to COVID the breakfast was limited to pick up.
Cons: I actually like everything.
Poor 1.0
Cons: The hotel is an absolute dump. 1 working elevator, no baseboards in bathroom- looked moldy, bathroom door chewed up.
Excellent 10.0
Pros: Hotel is close to highway, outlets, grocery store, and breakfast was fair to despite the pandemic.
Cons: N/A
Excellent 10.0
Pros: Location
Good 6.0
Pros: The staff was good and kind. Room selection was good. It is quite old but managed good.
Cons: Gym and Pool Were closed. Bath tub water drain was clogged. Breakfast was just one to go bag (not expected.)
Okay 4.0
Pros: The bed was very comfortable and the in room accommodations were adequate. The room was not dated and the tv's were of good quality.
Cons: We stayed the night of June 5, 2020. I chose this hotel because of the pool and the free breakfast. However, neither were available due to COVID-19. Because we are from a state that is open this was a shock and the hotel posted no changes on their website
Okay 5.0
Pros: Location was good for the places we needed to visit during our stay.
Cons: Reservation we had was for 2 queens and we were given a king with a sleeper sofa. Room size was small and decor was very dated/fatigued. Initial room given was not suitable (had a very strong pet odor) so we had to request a different room.
Excellent 10.0
Pros: There was nothing to complain about at all.. Great staff, great room, great coffee in the morning. I am very pleased.
Excellent 8.0
Pros: Great, convenient location.
Cons: The ice bucket had water in it, presumably from melted ice from the previous occupant. Rotten wood in bathroom door jamb from poorly designed layout (never place a tub/shower so close to wood door jamb) your just asking for decaying wood.
Excellent 10.0
Pros: Clean, nice professional staff and location
Cons: Air in room did not work properly
Excellent 8.0
Pros: I thought the staff were friendly and the breakfast was good. Nice place fo kids. Close to the highway so super convenient to the city but also to get on Blue Ridge Parkway
Cons: I had prepaid for my stay but was sti charged $40 when I got there without any explanation of why.
Fairfield by Marriott Inn & Suites Asheville Outlets - Asheville
Rated no. 13
8.2
Excellent 8.2
Based on 130 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Biltmore Village Inn Bed and Breakfast - Asheville
Rated no. 14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.3
Comfort
6.2
Facilities
5.2
Location
7.4
Overall
6.5
Overall 5.9 Okay
Based on 222 reviews
Cleanliness
6.3
Comfort
6.2
Facilities
5.2
Location
7.4
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Staff
6.0
Cleanliness
6.0
Comfort
6.2
Location
7.3
Services
5.8
Staff
7.6
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
3.0
Comfort
4.0
Facilities
3.0
Location
7.0
Overall
6.0
Cleanliness
6.8
Comfort
6.3
Location
7.3
Services
6.0
Staff
7.8
Cleanliness
6.7
Comfort
6.5
Facilities
5.0
Location
8.3
Overall
5.0
Cleanliness
6.3
Comfort
6.4
Facilities
7.0
Location
6.8
Overall
8.0
Cleanliness
3.8
Comfort
3.8
Location
3.8
Services
3.8
Staff
3.8

Okay 5.0
Pros: N/A
Cons: Roaches in room
Poor 1.0
Pros: To be honest we pulled up and saw that the windows were open and people had laundry hanging out of them. Unfortunately the front lobby was crammed with all kinds of flea market and garage sale type items that were for sale. There was a smell of mold and mildew throughout the entire establishment. The staff was super awesome
Okay 4.0
Pros: The air conditioner worked well and the staff was nice.
Cons: Well, a bug crawled over my hand in the middle of the night. There were also a lot of loud people in the hotel, which I realize is not the hotel's fault but it was still annoying. Some furniture looks in disrepair and the TV stopped working for some reason at 10:30 at night.
Excellent 10.0
Pros: I loved the location. Easy access to everything
Excellent 8.0
Pros: Perfect for what we needed. Super nice, friendly, helpful staff.
Cons: The pillows on the bed could’ve been better but I usually bring my own anyway.
Excellent 10.0
Pros: Employee s
Excellent 10.0
Pros: Employee
Excellent 10.0
Pros: Employee
Excellent 10.0
Pros: Down to earth and the feeling of it being a apartments for locals of the area and comfortable in lieu of fees or needs of anything but the necessities that fill up the entire lobby! And vast choices from toothbrushes the tofu and beyond it was wonderful a
Cons: Negative it was a simple stay with simple demands and simply enjoyed I would definitely stay there again
Good 7.0
Cons: Very quiet. Staff is friendly and have many items and toiletries for sale at counter. Kinda dirty outside but room was comfy.
Poor 1.0
Pros: Location
Cons: Allow anyone to stay there with people fighting in hallway, shower wouldn’t work, toilet seat broke, wall outlets didn’t work, no coins for washing machine, didn’t feel safe going out of room at night
Poor 1.0
Pros: Location
Cons: Furniture broke , shower was broke, no coins for washer, allow anyone to stay there, other guests yelling n fighting n hallway , did not feel safe
Excellent 10.0
Pros: Great location, clean and nice staff
Cons: There were several cats in the lobby...my son is allergic but luckily no issues in the rooms!
Excellent 9.0
Cons: literally roaches.; First one I let go like it was random scurring across the floor out from under dresser. But on the wall in the bathroom too? And all night not knwoing where they were or if theyd pop up
Mediocre 3.0
Pros: The furniture was nice in the room. Non-smoking room. Coffee and coffee maker in room. Fridge and microwave in room. TV in room.
Cons: There were 2 bugs on the walls. There were cigarette burns on the blanket and it was a non smoking room. Shower curtain rod ends were rusted snd separating from the wall. Bathroom sink did not drain well. Pillows covered in shams - not pillowcases.
Excellent 10.0
Pros: The staff are awesome and very good customer service during stay. Easy to get the help you need and has great parking to ensure closeness to your room
Cons: Lights sometimes in lamps act up
Poor 1.0
Pros: I didn't get bedbugs.
Cons: Room was filthy. Shady back parking. Shady characters hanging out.
Poor 1.0
Pros: Nothing.
Cons: 1) There were men sitting in hallway every night outside of our door. I informed manager who did not address. 2) Multiple towels in bathroom were obviously dirty/not washed 3) Cigarette burns in the comforter 4) Cockroaches in the room 5) Broken show
Okay 5.0
Pros: The room was pretty clean.
Cons: Went in back of hotel parking lot to smoke a cigar and people were fixing their car in the parking lot. Kind of strange. It is only a place to sleep for one night and be on your way.
Okay 5.0
Pros: Location and friendly staff.
Cons: Stink bugs ........
Okay 4.0
Pros: Price was right for emergency, first time in a 2 star. Location across from outlets was wonderful.
Cons: Entire place smelled like cigarette smoke. I could hear people all night speaking loudly in the halls. Very active even at night. One bed was shaky and if was on one edge felt like it was tipping over.
Okay 5.0
Pros: Location and price was decent.
Cons: Yes the place was once I got all of the stink bugs out of room . I killed 5 bugs when I moved in . Called House keeping & asked for vacuum. With vacuum sucked away at least ten more stink bugs !
Poor 1.0
Pros: The guy at night was nice and they allowed dogs
Cons: Everything,completely over priced, hallways were dirty, smelled like cigarettes, stairs smell like piss, a can of beef stew left on the couch from previous occupent, The bathroom was disgusting and scary and the air-conditioning Leaked heavily onto floor
Poor 1.0
Pros: N/A
Cons: The hotel is definitely over-starred. It smelled terrible, was very dirty. Hallways, room, stairwells all smelled of decades of cigarette smoke, urine, and filth.
Okay 4.0
Pros: easy access/ location
Cons: smoke smell in hallways and in room. Tried calling the front desk multiple times but could never get through - always rang busy. It was late, I was by myself and didn't want to return to the lobby.
Excellent 8.0
Pros: Queen size beds
Cons: No breakfast due to COVID and musty smell
Okay 5.0
Pros: I wss not happy with
Cons: No vent in bathroom fusk
Okay 5.0
Pros: They were really great pillows
Cons: OK, the bathroom walls were peeling, the shower fixture was loose, the halls and the Elevators smelled like smoke. There were no laundry bags, the shampoo seemed watered down. No Coffee, Told only some rooms had it. Ants everywhere .
Mediocre 3.0
Pros: Location
Cons: Bugs everywhere,dirty,loud all night..never stay again
Poor 1.0
Pros: Nothing. Very disappointed.
Cons: It had roaches crawling around. Yeah under the beds left from previous people.
Excellent 8.0
Pros: Great staff
Cons: Beds,mattresses to be specific.
Okay 5.0
Cons: There were bugs in my room
Excellent 10.0
Pros: Location
Cons: The bathroom needed to be updated but it was okay.
Mediocre 3.0
Cons: My family pulled in to the rear parking lot about 11:00 PM on Friday. There was a group of people sitting at chairs having a beer next to a dumpster in the back. Was a little unsettling. If guests, they need a better space.
Okay 5.0
Pros: Staff was very friendly.
Cons: The lobby and hall ways smelt like smoke really bad
Mediocre 3.0
Pros: Nothing
Cons: It smelled of smoke even though there were no smoking signs everywhere
Mediocre 2.0
Cons: Bad location. Ants in the room. Dirty
Mediocre 2.0
Pros: The location was convenient to outlet mall and restaurants.
Cons: The room was dirty, stains on the wall and dried urine behind toilet. There was no fitted sheets on the beds, the blankets were dirty and had dried food still on them. The room had a very strong musky smell, and parking was not convenient. Dark atmosphere
Poor 1.0
Cons: The shower didn't work. Didnt know until morning when I tried to get hot water for 20 minutes and never got hot.
Mediocre 3.0
Pros: Very convenient! Close to the fairgrounds, good restaurants etc. The manager is very helpful and friendly.
Cons: The non-smoking rooms had strong cigarette smoke odor. The cleanliness was poor! It was the weekend, so we weren't able to report to the manager our concerns until we left. She committed that she address the issues.
Poor 1.0
Pros: Apparent value.
Cons: Was overcharged. Need to dispute.
Poor 1.0
Pros: Location
Cons: Hotel staff very rude, room Was dirty had garbage left over from previous guest. Bath towel had blood stains on it from previous person. Overall this hotel is old, outdated, rude, and dirty.
Good 6.0
Pros: Location--close to downtown.
Cons: We had to switch rooms due to a malfunctioning AC/heater.we had no service at all one day. There was never enough put out for "breakfast."
Okay 4.8
Pros: it was inexpensive? really it wasn't. The mattresses were new, and were actually fairly comfortable.
Cons: Their normal rate for the night was $100, I got a deal through Kayak and got it for $80 something, even that seemed too expensive for a room that had fingerprints all over the TV, an Air conditioner that the air filter was so dirty it was sucking dust in and blowing it back into the air, and when I plugged in my phone charger to the outlet by the beds, it arced and tripped the circuit breaker. Also ants, ants all over the floor, we spent an hour in the room and found over 10 of them. When I brought this up with staff, they switched me to another room, but it seemed like they knew the wiring in the hotel wasn't right when I told them about the outlet issue, and I didn't really even get an apology for the cleanliness standards of the room, the next room they put us in was fine, but a days inn would have been about $8 more a night and had much better ratings according to kayak. Oh well.
Mediocre 3.0
Pros: Relatively close to the airport and reasonable price
Cons: The front desk clerk lacked empathy. I drove about 2.5 hours in a bad storm. It was raining heavily, the front desk clerk had to have my rental's license plate before I checked in. I ask could I drop my luggage first, "NO, I need it now!" I got soaked.
Mediocre 2.0
Pros: The best thing about the hotel was it’s location. It is easily accessed from an interstate and there is a large outlet mall just across the street
Cons: The reception area is very dirty, cluttered, and uninviting. The carpeting in the hallways is very dingy. The check in process made me feel like a criminal. They needed to copy my drivers license and wanted to know our license plate number.
Good 6.0
Pros: Has the softest beds I’ve ever felt in any hotel I’ve been in.
Cons: A/c unit is dates
Mediocre 3.0
Pros: The room was the best thing about this hotel. Some outlets didn’t work but it did have a microwave, a mini fridge the tv was nice with good channels. The bed was very comfy. I had a great nights rest.
Cons: For the price paid, it was definitely NOT up to standards. I was expecting much friendlier, cleaner, helpful service. It could’ve been much more presentable and definitely cleaner. Prices need to be REDUCED!
Good 6.0
Pros: Close to everything i needed
Cons: My room was right next to the laundry room so I was disturbed my entire sty
Good 7.0
Pros: Staff was friendly, room was clean, good coffee and donuts
Cons: Parking lot was dark and the lobby amd elevator could use some sprucing up.
Good 6.0
Pros: The location and the breakfast were some of the only positives along with the friendly staff.
Cons: It's a hotel that should not be listed at 2 Stars. The hotel rating should be a 1 because of the size of the property, room and staff...all very limited and makes for a dirty smelly facility.
Good 7.0
Pros: Nice desk clerks.
Cons: We checked in around 2:30 pm. Our room was on the backside of the hotel. Around 3 pm we noticed a tan or gold Toyota park with young men inside. The car and passengers sat there all night getting outside and talking on phones. Made us feel very uneasy.
Good 7.0
Pros: The staff and location were great!
Good 6.0
Pros: Location, friendly front desk staff
Good 6.0
Cons: The lady at the desk at check out
Good 6.0
Pros: The bed was wonderful
Okay 5.7
Pros: I liked the price and the people working there were nice.
Cons: It was just a bit "shabby" overall. Lights not working, stains on bedspread. Not dirty, necessarily, but just a bit dated and run down looking. Ok for just spending the night.
Excellent 8.0
Pros: Room was comfortable and quiet. Room was clean and appearance OK for passing through. All the features worked as expected. Recommendation: make electrical outlets more accessible for those travelers that have medical devices needing power outlets. Heat and air-con worked fine and our unit was not excessively noisy. Wonder why no king size bed rooms available? Would be asset to travelers.
Cons: Passed on to management noticing bugs in bathroom middle of night. Agree with another guest that lobby was stuffy and smelled of animals. There were folks checking out in the morning with two dogs, one not on leash. Entrance looks shabby. Air con unit left of entrance door is damaged looking, and trashy. Planters with ugly plants need to go. Owners, first appearances tell a lot about what to expect inside. Kudos to the management for display of patriotic feelings. But flag should not be displayed as this flag is. Stapled or nailed to wall is wrong. No proper lighting of flag at all. Weathered flag and the staples are tearing the fabric. There is adequate space in the circular space opposite front door for proper flag pole and proper lighting. Would make significant difference in building appearance and flag display. As for morning offering of juice, coffee and doughnuts, no issue. Go to restaurant or another chain if you want more.
Okay 4.2
Pros: The staff was very nice!!!
Cons: It is old and nasty!!
Mediocre 3.6
Pros: The location
Cons: Everything
Okay 4.3
Pros: Location, very tolerant cancellation and refund policy.
Cons: Price, cleanliness, ashtray in a non-smoking room, patrons tailgating in the parking lot, indiscreetly urinating (woman).
Rodeway Inn & Suites near outlet mall - Asheville - Asheville
Rated no. 15
5.9
Okay 5.9
Based on 222 reviews
Details
Reviews

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