2 stars
Chalet Inn
Photos of Chalet Inn
Overview
Situated in Gatlinburg, Chalet Inn Gatlinburg is within walking distance of Great Smoky Mountains and offers an outdoor pool. The various amenities this unique hotel has to offer include room service, a designated smoking area and a BBQ/picnic area.
There are a variety of facilities available to guests of Chalet Inn Gatlinburg, including a vending machine and a laundry service. Those staying at the property can also enjoy fishing and water activities.
The rooms at the hotel have a refrigerator, tea and coffee making facilities and a kitchenette. The bathrooms feature a shower and come with a hair dryer.
For guests who enjoy exploring local eateries, there is a great selection within walking distance. Situated within a five-minute walk is Ober Gatlinburg Ski Resort.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Chalet Inn
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Window
- Family rooms
- Fireplace
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Soundproof rooms
- Lockers
- Telephone
- Mountain view
- City view
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Laundry
- Laundry service
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Pool and spa
- Hot tub
- Pool towels
- Pool with a view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Services and conveniences
- Safety deposit box
- Room service
- Key card access
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Dining
- Vending machine (drinks)
Health and safety
- Daily housekeeping
Reviews of Chalet Inn
7.5
Good
2197 verified ratings
Wonderful
828
Very good
353
Good
351
Okay
144
Fair
200
Mediocre
104
Poor
217
Guests say
Guests appreciated the hotel's location, highlighting the beautiful views and proximity to attractions. Many found the beds comfortable, with some mentioning the room sizes as well. However, several reviews noted cleanliness issues, including reports of pests and outdated elements in the rooms.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.6 out of 10
47 reviews
7.6 out of 10
7 reviews
Pros (+) The floors are tile and laminate. I really liked that, as I believe it's easier to keep clean and sanitized. The beds were comfortable. The staff was very friendly. They have a breakfast that's included with your stay. A waffle maker, some muffins, bagels etc. Overall a really nice place!
Cons (-) The walls were pretty thin. We could hear the guests beside us putting wood in the fireplace to build their fire. The beds could use a couple more pillows each, as they are pretty thin pillows.
Pros (+) The view up on the mountain.
Cons (-) The fake fireplace. The steep walk down to the main street. Should have free parking for all.
Pros (+) The proximity to the entrance to the Park
Pros (+) We just needed a place for a night and it was ok for that. I wouldn't have stayed there more than a night if my kids were all teens though.
Pros (+) Nice set up if it was class an
Cons (-) Got there then had to go somewhere else to check in then got room there where spider webs in each coner and a spider in one food on wall and had a huge cockroach later that night.looks like I'll always stay at KOA camp ground from now on they have clean everything and also rent cabins cheaper than the room at the chalet inn
Pros (+) The views and balconies are spectacular. Very quick walk to everything in downtown Gatlinburg and to the Smoky Mountains. The landscaping and flowers were beautiful. Older hotel but it was clean, comfortable, and charming. Overall, this hotel is fabulous, as advertised!
Cons (-) As mentioned in other reviews, the front desk customer service definitely needs to be improved. However, a staff member named Lisa who worked outside was very knowledgeable and helpful, and we could tell she wanted guests to return.
Pros (+) I really enjoyed the room . When we pulled up I ws afraid it wasn't going to meet my standards. It's a hidden gem. It is older but very clean an updated. The views are beautiful. We will stay here from now on!
Cons (-) I didn't like the lack of staff and the fact that you had to go down the hill to the Econolodge to check in. When we got there it was like a ghost town with minimal guidance. Some updates could be done with the front desk and signage.
Location
516 Sunset Drive, Gatlinburg, TN 37738
What's nearby
- Amazing Mirror Maze287 m
- Ober Gatlinburg301 m
- Ripley's Haunted Adventure303 m
- Star Cars Museum335 m
- Gatlinburg Space Needle and Family Fun Center351 m
- Ripley's Believe It Or Not Museum370 m
- Gatlinburg Sky Lift397 m
- Gatlinburg Convention Center0.4 km
- Gatlinburg Ziplines0.5 km
- Mysterious Mansion0.6 km
- Guinness World Records Museum0.8 km
- Ripley's Aquarium of the Smokies0.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Chalet Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price