Cancún hotels near Playa Gaviota Azul

Cons: Was booked as ocean front. Gave me the partial ocean view. Otherwise not one bad thing to say

Cons: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else

Cons: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.

Cons: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.

Cons: I canceled cuz of the corona virus and I didn't get any money back

Cons: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in

Cons: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.

Cons: everything was extra, nothing inclusive, restrictions on outside food/drink

Cons: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel. 2) Too many kids for what wants to be a luxurious hotel. 3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.

Cons: Nothing!!

Cons: No shuttle service

Cons: If you're going here in the off-season like we did, I would note that the back side of the hotel (where all the pools and beach are located) does NOT face the sun!! So it gets dark a little early for our taste. The sun went down behind the big hotel at like 3 PM each day. We started waking up at 8 AM to get the most out of our day once we overslept and found out the hard way.

Cons: N / A

Cons: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!

Cons: water and coffee in the room should not be with extra charge.

Cons: Really nothing.

Cons: Practically nothing is not to like about this hotel. In the past I've eaten at the breakfast buffet, which is excellent. But this time decided the $30ea price tag was a little much. Instead, we tended to sleep in and skip breakfast, instead snacking on some fruit/granola in the room before grabbing an early lunch around 11-12 (early by Mexican standards at least, who are accustomed to lunch between 1-2), and then not feel bad about spending more for dinner most nights.

Cons: No information as to the the three onsite restaurants, no menu's not even a mention. The in-room minibar was nice but expensive.

Cons: Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent

Cons: I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.

Cons: Staff was rude. Rooms and restaurants were warm and muggy. Customer service was poor.

Cons: I went a couple of doors down to the Marriott. I would go to the Marriott and never the Condesa. Marriot was cleaner plus they were interested in me as a person and not my wallet like the Condesa Fiesta was.

Cons: I came for a wedding. I knew that we would have to pay for off site guests and had no issues however, the front test and the hotel wedding planner and our wedding planner could not agree on the price per head. Despite having my name, room#, etc, the staff was more concerned about collecting money then my guests comfort. Also they would only allow guests from 4:30 to either 9 or 10. How do you fit a wedding and reception in 4 hours. Their customer support is also poor and do not get back timely. I would not go back.

Cons: Staff always wabt tips. Rooms are not clean. Nothing to do inthe evening. Not putting enough alocohol on the drinks. Low variaty of food.

Cons: Time share salesman are annoying

Cons: AC could have been a little colder. It was good enough tho. I just love my rooms freezing.

Cons: Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.

Cons: The beds were not very comfortable

Cons: I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway

Cons: The hosted Víctor, he was very agressive whit us abouth the hotel rewards program

Cons: The food was a disappointment, and the alcohol was not the best. Maybe having more of a variety and top shelf . You could offer an all inclusive upgrade to offer better selections. the all inclusive upgrade would require a different color band and pay extra.

Cons: There were bedbugs that ate my dad alive and other customers had the same problem, even though I have stayed here before with no problems. I all also had a booking issue and they were not very helpful. I felt like they felt I was a wealthy American with lots of money so they could take advantage of me. But that is kind-of the overall feeling of the area anyway.

Cons: The hotel caused an unnecessary delay when finalizing the check-out (not informing us after the room had been inspected), but otherwise it was an enjoyable experience in a great location.

Cons: Limited and tight parking spaces.

Cons: The room. Like a motel 6!

Cons: After paying $150 a night they asked for an additional $40 for a third guest. No problem their I guess that was the rule of the hotel. We were in a rush to leave and upon check out they asked us to stay so they could review the room. This in itself was ridiculous. If their was an issue they could bring it up after checkout and then charge the credit card after. After they reviewed the room they then brought up something absolutely stupid. They mentioned a small towel had blood on it and I needed to pay 20 pesos for it. I thought it was a joke. 20 pesos is not much equivalent to $1 but after spending over $400 on room , drinks and food they had the nerve to ask for 20 pesos for a small towen. What a joke.

Cons: I got a bargain deal, and so got a room facing the street, and it smelled a little of mold. Next time I will splurge and get a higher-priced room.

Cons: Everything was amazing but if I had to say one thing - the room bathrooms are slightly outdated. But we were barely in the room anyways so it doesn't really matter!

Cons: Like I mentioned before, you get what you pay for. There are some things falling apart in the room and the beds were really small. We were only there for one night, so these things weren't too big of a deal. For a longer stay, just ask for a room with bigger beds. For the money, it's a pretty good place.

Cons: Someone stoled money from my backpack in my room and my room had a problem with water, where the water flow through the floor. Maybe I didnt had look but, this was my experience

Cons: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.

Cons: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.

Cons: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.

Cons: They closed 3 restaurants and meal planning was difficult to say the least.

Cons: The royal service

Cons: Maybe the check in time can be shorter

Cons: I stayed in this hotel few years ago and it was amazing, food, service, rooms, etc. but now it has become a very cheap hotel even the price is very high. The food might look nice and good but it absolutely horrible. If you are used to have good stuff, beware. Time share staff is a nightmare! I know they want to make business but they are crossing the line. Thia time they tricked my parents saying that some lady would nicely take them to their room when they arrived, no she took them to this desk where she spent one hour trying to convince them about time ahare,,, really??? We never complain but this time at check out we explained what we didnt like (food, time share, etc) and this staff member just said "oh, sorry. I will write that down" yeah right!! Also beware: there are 5 different pyramids and the pics that they have online it's only from the renovated rooms. Of course not all of them are renovated and we got stucked in this totally '80's room. Clean but decor is not what thw showed in the website. We pickes this hotel since my parents have been there at least 7 times, we regret to inform that this is the last time! So so so dissapointing. It all depends on what you are used to, that's all.

Cons: too many kids food not that great

Cons: the Service and variety of foods

Cons: IF YOU DONT PAY FOR ROYAL SERVICE IS JUST ANOTHER AVERAGE ALL INCLUSIVE. THEY TOOK A LONG TIME TO CLEAN THE ROOM (ALWAYS AFETER 4 PM)

Cons: Buffet restaurant understaffed.

Cons: The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.

Cons: Buffets and general access to food, check in we had to haggle for over an hour to get what was promised to us at booking, the concierge messed up a catamaran booking for us, accommodations were dated and just okay.

Cons: The $150 a night up sell to get a kind size bed when I though I had paid for one. That was supposed to have a butler but didn't The restaurants close too early . People trying to sell me a time share. The excessive incense and aromatherapy in building 5 barf.

Cons: Time share push after check in. Just insist that you want to go right up to your room and dodge this (they were not aggressive when we did this).

Cons: Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.

Cons: The facilities are dated. Towels were a dingy brown green color. Restaurants were never consistently open. People come to Mexico for Mexican food and the Mexican restaurant was closed most days we were there.

Cons: I've stayed at two other resorts in Cancun and a third in Cozumel. All of which were competively priced with this one and offered equivalent all inclusive packages. All had nicer rooms, higher quality finishes to give a luxury feel, and professional staff. 1. The Rooms The first room my wife and I experienced was less than ideal. The ceiling was so short we both could reach up and touch the ceiling. All bathrooms lacked ventilation so mold and paint bubbling should be expected. The first room's bathroom had a curious layout with lights hanging out of the socket. It was fixed shortly thereafter, but if I had kids I would not have accepted the room. Exposed electrical surfaces in a wet space with no ventilation is a disaster waiting to happen. We payed to upgrade our room to the jacuzzi room which looked much more like a normal hotel room. The bathroom still didn't have any ventilation. in addition, the tile work wasn't very impressive. The finishes looked very sloppy and didn't seem to have a luxury feel. Get what you pay for... 2. Staff aforementioned are the staff that were very helpful and good at their jobs. What I was concerned about is that very few people were concerned about making our honeymoon special. Bartenders were always very nice, maybe a little too nice.. There were numerous spring breakers and Its always okay to let lose. There needs to be more discretion as to when to cut somebody off. Every day there was someone being wheelchaired out. Alcohol poisoning got pretty serious for some of these guys and could have easily been taken care of. ive spent spring break with my buddies before down in a different resort and not only were the rooms and facilities much nicer, the staff were willing to look out for you and help you out.... They were so far gone they couldn't tell the difference between water and tequila. much of the staff seemed to be more concerned about helping/ serving the spring breakers over the families. numerous families found it difficult to sleep at night with spring breakers coming around at night being extremely boisterous. I woke up every night from the noise. Solution that other resorts use... Escort them back to their rooms. 3. Restuarants Always had decent food. Also had plenty of seating with nice views of the sea. However, half the time the waiter would forget our drinks or take a long time to get our drinks. One day I finished my entire meal before getting our drinks. in this case it really depends on your waiter. There are some really good ones and some that don't seem to care.

Cons: They need to include the Internet

Cons: Beds were uncomfortable at all unfortunately. Food at the main restaurant was repetitive and a bit low quality. Nonalcoholic drinks were low quality and no fresh juices or cocktails.

Cons: It is a bit dated in the lobby. The food is what I would consider average. If I book another all-inclusive in Cancun , I would look elsewhere because of the food. We usually go for more than a week and I don't think we would enjoy the dining experience here for that long.

Cons: I could hear everything going on in the next room. The rooms smelled very strong perfume odor. The woman at the front desk was rude. Not the best customer service but, ok for the price.

Cons: I hated the fact that Internet was $17 U.S. Dollars for 24 hours! It was supposed to be free! Everyone everywhere wanted/asked for tips.

Cons: The buffet could have more variety each day.

Cons: The only thing was they need to add toilet covers around the resorts restrooms, pillows a bit hard.

Cons: The food sometimes was just ok, but that happens when you have buffets.

Cons: The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.

Cons: The only negative was that our room location was sometimes a little noisy at night

Cons: They need to give more food options and make some balconies so it can be standard. It’s kind of weird to not be able to let you swim wear dry outside