Cancún hotels near Malecon Americas
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Step into the tranquil environment of Four Points by Sheraton Cancún Centro, where you can delight in sophisticated amenities such as free Wi-Fi, soothing accommodations and an on-site fitness center. Surrounded by the beauty of the Caribbean Sea and Mayan culture, our Quintana Roo hotel is perfect for exploring the area with passion. When you're not at the beach, seek an authentic experience downtown, marvel at sculptures at Cancún Underwater Museum and appreciate our easy connection to Galenia Hospital. Once you retreat to our modern rooms, find sanctuary on our plush bedding. Enjoy a delicious meal and luxuriate in convenience with our room service, or enjoy tempting dishes at one of our restaurants. During downtime, feel renewed at our on-site spa, and take a dip in our rooftop pool while sipping on cocktails. Planning an event? Allow our cozy meeting space, AV equipment and catering options to elevate conferences and celebrations alike. At Four Points by Sheraton Cancún Centro, escape the ordinary.
Overall 9.0 Excellent
Based on 828 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: They are close to the center area of the city. Conveniently accessible. Great staff and attention. Ample room and nice facilities. The breakfast buffet was great.
Excellent
10.0
Pros: We had an absolutely fabulous when they stay at the Four Points Sheraton I would recommend this hotel to anyone it was first class all the way including the breakfast and the service from the hotel staff
Excellent
10.0
Pros: The staff like most Mexican were extremely nice and helpful. Every part of the hotel that I saw was very clean. The room was spacious and the bathroom was well portioned. I especially like the feature that the room key activated the room lights and once removed would stay on for only 5 mins. Check in and check out was a breeze and it was practically a straight line to the airport. Easy location to get to and from. Muchos gracias!
Excellent
9.6
Pros: Great room and very helpful staff who go out of their way for you. Easy to access the airport.
Excellent
8.0
Pros: Half used water bottles left from previous person in the fridge and sink wasn't cleaned out could see yellow residue
Excellent
10.0
Pros: We booked last minute and still got a good rate; the place was very comfortable and the staff was kind. They have a restaurant and bar that is very good. The wait staff was attentive and they had a great live band. Seemed like mostly business travelers so we made them jealous with our morning cocktails ;-)
Okay
5.0
Pros: Nice ,big shower.Comfortable bed
Excellent
10.0
Pros: Great place for a quick trip, business or leisure. Ample facilities, great food and excellent service.
Excellent
9.6
Pros: Nice comfortable hotel in downtown Cancun. Rooms are spacious, clean and comfortable. Nice facilities. The restaurant has good food and the gym and pool areas on the roof are nice and clean.
Details
Reviews
Overall 9.0 Excellent
Based on 828 reviews
WiFi
9.4
Vibe
9.2
Wellness
9.2
Service
9.0
Amenities
8.9
Bar
8.8
Pool
8.8
Comfort
8.6
Room
8.5
Breakfast
8.2
Location
7.6
Beach
4.2
Service
9.0
Food
6.8
Room
8.1
Location
7.5
10.0 Excellent
Pros: They are close to the center area of the city. Conveniently accessible. Great staff and attention. Ample room and nice facilities. The breakfast buffet was great.
Cons:
10.0 Excellent
Pros: We had an absolutely fabulous when they stay at the Four Points Sheraton I would recommend this hotel to anyone it was first class all the way including the breakfast and the service from the hotel staff
Cons:
10.0 Excellent
Pros: The staff like most Mexican were extremely nice and helpful. Every part of the hotel that I saw was very clean. The room was spacious and the bathroom was well portioned. I especially like the feature that the room key activated the room lights and once removed would stay on for only 5 mins. Check in and check out was a breeze and it was practically a straight line to the airport. Easy location to get to and from. Muchos gracias!
Cons:
9.6 Excellent
Pros: Great room and very helpful staff who go out of their way for you. Easy to access the airport.
Cons: The area felt very distant from the main part of town. I didn't fancy walking along around the area.
8.0 Excellent
Pros: Half used water bottles left from previous person in the fridge and sink wasn't cleaned out could see yellow residue
Cons:
10.0 Excellent
Pros: We booked last minute and still got a good rate; the place was very comfortable and the staff was kind. They have a restaurant and bar that is very good. The wait staff was attentive and they had a great live band. Seemed like mostly business travelers so we made them jealous with our morning cocktails ;-)
Cons:
5.0 Okay
Pros: Nice ,big shower.Comfortable bed
Cons: Not enough dining choice.I thought there would have been a mini mart, but had to go to the Farmacia in the attached Galenia Hospital which had limited choice.And nowhere close enough to go to eat without taking a taxi.
10.0 Excellent
Pros: Great place for a quick trip, business or leisure. Ample facilities, great food and excellent service.
Cons:
9.6 Excellent
Pros: Nice comfortable hotel in downtown Cancun. Rooms are spacious, clean and comfortable. Nice facilities. The restaurant has good food and the gym and pool areas on the roof are nice and clean.
Cons:
Step into the tranquil environment of Four Points by Sheraton Cancún Centro, where you can delight in sophisticated amenities such as free Wi-Fi, soothing accommodations and an on-site fitness center. Surrounded by the beauty of the Caribbean Sea and Mayan culture, our Quintana Roo hotel is perfect for exploring the area with passion. When you're not at the beach, seek an authentic experience downtown, marvel at sculptures at Cancún Underwater Museum and appreciate our easy connection to Galenia Hospital. Once you retreat to our modern rooms, find sanctuary on our plush bedding. Enjoy a delicious meal and luxuriate in convenience with our room service, or enjoy tempting dishes at one of our restaurants. During downtime, feel renewed at our on-site spa, and take a dip in our rooftop pool while sipping on cocktails. Planning an event? Allow our cozy meeting space, AV equipment and catering options to elevate conferences and celebrations alike. At Four Points by Sheraton Cancún Centro, escape the ordinary.
Located in Cancun (Downtown Cancun), Suites Malecon Cancun is within a 10-minute walk of Plaza Las Americas and Dubai Palace Casino. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
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Overall 8.9 Excellent
Based on 1,642 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.2
Pros: Very nice personal.
Excellent
10.0
Pros: There was a beautiful view from our room! Everything was better than expected. The suite was large and comfortable. We enjoyed sitting on the terrace and sprawling out on both the couch and the king bed.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Everything! Location, staff ! Very spacious Great service . Staff is always pleasant. 3br unit is more than enough space for 6 people.
Excellent
10.0
Pros: Really easy to get around. Real close to plaza Americas so that was convenient
Good
6.0
Pros: How much was included in the room: Dishes, etc.
Closeness to the shopping mall and restaurants
Excellent
10.0
Pros: Staff was courteous and helpful. They made us feel at home. Felt safe and secure
Excellent
8.0
Pros: The convenient location to Cancun Cosmetic dentistry and other amenities.
Excellent
8.0
Pros: Cozy and well-equipped room with a view. There is a Mall connected to the building. Good facilities like pool and gym.
Excellent
10.0
Pros: We loved the 2 beds-2 baths condo. Very luxurious and has everything needed for a family. TV with cable in every room. Fully furnished kitchen. Washer and dryer. Great views and wonderful swim pool and balcony. Free wifi. Very safe and secure. Maid service everyday.
Excellent
9.2
Pros: The apartment and view were both beautiful. The staff was very helpful and nice the entire stay.
Excellent
8.0
Pros: welcoming people
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Details
Reviews
Overall 8.9 Excellent
Based on 1,642 reviews
Pool
9.2
Value
8.8
Location
8.8
Service
8.2
WiFi
8.2
Room
8.2
Breakfast
6.9
Food
5.1
Bar
5.0
Beach
4.6
Pool
9.3
Location
8.5
Room
8.1
Service
8.0
Breakfast
6.9
Vibe
5.4
Food
4.6
Pool
9.4
Value
9.1
Location
9.0
Service
8.8
Room
7.8
Breakfast
6.7
Comfort
6.6
Amenities
6.4
Food
4.8
Room
7.7
Comfort
7.0
9.2 Excellent
Pros: Very nice personal.
Cons: It was a bit difficult to find even with the additional description.
10.0 Excellent
Pros: There was a beautiful view from our room! Everything was better than expected. The suite was large and comfortable. We enjoyed sitting on the terrace and sprawling out on both the couch and the king bed.
Cons: Everything was great! No complaints
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Everything! Location, staff ! Very spacious Great service . Staff is always pleasant. 3br unit is more than enough space for 6 people.
Cons: Could use English instructions for washer/dryer combo. Although help is always prompt when requested. Jacuzzi water was cold. After a long day of exploring it would have been nice to relax in a hot jacuzzi
10.0 Excellent
Pros: Really easy to get around. Real close to plaza Americas so that was convenient
Cons: n/a
6.0 Good
Pros: How much was included in the room: Dishes, etc.
Closeness to the shopping mall and restaurants
Cons: The cleanliness-Towels and linen were not so fresh
10.0 Excellent
Pros: Staff was courteous and helpful. They made us feel at home. Felt safe and secure
Cons: Ants
8.0 Excellent
Pros: The convenient location to Cancun Cosmetic dentistry and other amenities.
Cons: There should be written discriptions on the room on how to operate the phone for the reception, housekeeping, and room service. In attrition there should be a map of the property as well as the mall. Also a nap if Cancun and places of interest. All information should be translated into Spanish and English.
8.0 Excellent
Pros: Cozy and well-equipped room with a view. There is a Mall connected to the building. Good facilities like pool and gym.
Cons: A little bit more flexibility would've been great by the staff eg allow an hour late check-out for no extra cost.
10.0 Excellent
Pros: We loved the 2 beds-2 baths condo. Very luxurious and has everything needed for a family. TV with cable in every room. Fully furnished kitchen. Washer and dryer. Great views and wonderful swim pool and balcony. Free wifi. Very safe and secure. Maid service everyday.
Cons:
9.2 Excellent
Pros: The apartment and view were both beautiful. The staff was very helpful and nice the entire stay.
Cons: The location was a little far from some of the best attractions. It was hard to actually locate the Vancouver tower when first arriving.
8.0 Excellent
Pros: welcoming people
Cons: no warm water for showers difficult to earm it up tv not great had to be fixed
Located in Cancun (Downtown Cancun), Suites Malecon Cancun is within a 10-minute walk of Plaza Las Americas and Dubai Palace Casino. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
A stay at Grand City Hotel places you in the heart of Cancun, within a 15-minute walk of Market 28 and Plaza Las Americas. Free self parking is available onsite.
Overall 8.8 Excellent
Based on 441 reviews
All reviews
- All reviews
Excellent
9.6
Pros: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.
Excellent
10.0
Pros: location, rooms
Excellent
10.0
Pros: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
Excellent
8.8
Pros: It was very closed off from the road and felt very safe. Personnel is very friendly.
Good
7.7
Pros: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Good
6.8
Pros: Clean and simple. Good for what we needed.
Good
7.5
Pros: Receptionists were helpful and friendly.
Okay
4.8
Pros: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair.
Easy ground level free parking.
Okay
5.0
Pros: The room was huge, free coffee, 2 bottles of free water, 13 minute walk to Walmart, 3 minute walk to Burger King,The hotel is very well kept. Breakfast runs about $5. Will stay again. The hotel is very secure and I felt safe.
Excellent
9.6
Pros: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Excellent
9.6
Pros: Great location, super comfortable and clean!
Details
Reviews
Overall 8.8 Excellent
Based on 441 reviews
Food
9.5
Pool
9.4
Cleanliness
9.3
Service
9.2
Location
9.1
Value
9.0
Room
8.8
Vibe
8.2
Comfort
7.4
Bar
7.3
WiFi
6.8
Breakfast
6.8
9.6 Excellent
Pros: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.
Cons: I didn't get a 'chance' to try the restaurant but was informed by other guests that it wasn't so well. Additionally, although an extremely small Hotel, there is no elevator. I had assistance checking into my room, but not checking out. Therefore, I had to carry my luggage down a flight of stairs.
10.0 Excellent
Pros: location, rooms
Cons:
10.0 Excellent
Pros: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
Cons:
8.8 Excellent
Pros: It was very closed off from the road and felt very safe. Personnel is very friendly.
Cons: Location is near alot of shops and restaurants but far away from downtown and the hotel zone
7.7 Good
Pros: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Cons: Had to be in your room for a/c to work,.(no cooling room for your return), small refrigerate didn't cool well. That's all, no bad deal. Beds are firm but I like that.
6.8 Good
Pros: Clean and simple. Good for what we needed.
Cons: The "third bed" in the room turned out to be a couch that folded down. Ok, but not as expected.
7.5 Good
Pros: Receptionists were helpful and friendly.
Cons: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.
4.8 Okay
Pros: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair.
Easy ground level free parking.
Cons: Terrible check in. Dispute my confirmed reservation that I provided the check in staff made us wait. Not sure if he found the reservation.
Terrible to have rock and roll till just after4:00AM!!!!!
5.0 Okay
Pros: The room was huge, free coffee, 2 bottles of free water, 13 minute walk to Walmart, 3 minute walk to Burger King,The hotel is very well kept. Breakfast runs about $5. Will stay again. The hotel is very secure and I felt safe.
Cons: The shower water flow could have been better.
9.6 Excellent
Pros: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Cons: Nothing. All was good.
9.6 Excellent
Pros: Great location, super comfortable and clean!
Cons: Slow internet in the rooms.
A stay at Grand City Hotel places you in the heart of Cancun, within a 15-minute walk of Market 28 and Plaza Las Americas. Free self parking is available onsite.
A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 1-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
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Overall 8.7 Excellent
Based on 1,157 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.3
Pros: Good location if you do not want to sleep in the hotelzone of Cancun, but more like in the regional Center of Cancun.
Good
6.0
Pros: The price
Poor
1.0
Pros: I can not believe during check out the staff charged me for something I did not eat. The check out staff was rude and insisted I pay for the missing item. I had no choice to pay for the item. I can not imagine if they had accused me of more charges.
Excellent
9.6
Pros: Really comfy bed. Easy to find. Staff were friendly and helpful.
Good
7.9
Excellent
10.0
Pros: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!
Excellent
8.2
Pros: Norman was awesome. He was friendly, knowledgeable and helpful.
Excellent
9.4
Pros: staff was friendly, great value, the rooms were nice and came with a couch, fridge and dining table
Good
7.0
Pros: Friendly staff, comfortable room and cute common areas. Great neighborhood to see downtown Cancun and AMAZING tacos across the street
Excellent
10.0
Pros: The hotel was wonderful for the price. It was clean, modern, and very accommodating. The air conditioning and bathrooms were excellent. The pool looked great although we didn't have time to try it out. The hotel staff was very friendly and helpful.
Excellent
10.0
Pros: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.
Excellent
8.0
Pros: It was nice and very clean
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Details
Reviews
Overall 8.7 Excellent
Based on 1,157 reviews
WiFi
9.0
Location
8.5
Service
8.4
Room
8.3
Comfort
7.6
Pool
5.4
Breakfast
5.4
Beach
4.6
Wellness
4.0
Location
8.8
Service
8.4
Room
8.1
Service
8.3
Location
8.1
Room
7.8
Comfort
7.6
Location
8.7
8.3 Excellent
Pros: Good location if you do not want to sleep in the hotelzone of Cancun, but more like in the regional Center of Cancun.
Cons:
6.0 Good
Pros: The price
Cons: The location
1.0 Poor
Pros: I can not believe during check out the staff charged me for something I did not eat. The check out staff was rude and insisted I pay for the missing item. I had no choice to pay for the item. I can not imagine if they had accused me of more charges.
Cons: This hotel should be reviewed for extortion.
9.6 Excellent
Pros: Really comfy bed. Easy to find. Staff were friendly and helpful.
Cons:
7.9 Good
Pros:
Cons: We had to pay for stuff in the fridge we didn’t ate. The man on the reception (was normally friendly) was not open to discuss. It was not that much money but in our mind, this was a really really bad move of the hotel.
10.0 Excellent
Pros: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!
Cons:
8.2 Excellent
Pros: Norman was awesome. He was friendly, knowledgeable and helpful.
Cons:
9.4 Excellent
Pros: staff was friendly, great value, the rooms were nice and came with a couch, fridge and dining table
Cons:
7.0 Good
Pros: Friendly staff, comfortable room and cute common areas. Great neighborhood to see downtown Cancun and AMAZING tacos across the street
Cons:
10.0 Excellent
Pros: The hotel was wonderful for the price. It was clean, modern, and very accommodating. The air conditioning and bathrooms were excellent. The pool looked great although we didn't have time to try it out. The hotel staff was very friendly and helpful.
Cons:
10.0 Excellent
Pros: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.
Cons:
8.0 Excellent
Pros: It was nice and very clean
Cons: No microwave in my room
A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 1-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancn Las Amricas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.Please be advised that from March 1st 2019, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
Overall 8.6 Excellent
Based on 1,372 reviews
All reviews
- All reviews
- Families
- Solo
Good
7.9
Pros: The location is perfect, the room is bit new with modern style The bed is comfy, I like it. The room service menu looks good with an afforable price.
Excellent
10.0
Excellent
9.2
Pros: Attached to the mall. Close to everything. Quick taxi to the beach
Excellent
9.2
Pros: The location
Good
6.7
Pros: Location it's good and room it's ok
Good
7.0
Pros: Breakfast buffet had good variety. Location is good for business as it's in the center of Cancun right in the local mall Plaza Las Americas. It is not in the hotel zone by the beach.
Good
7.9
Pros: Hotel is located at the mall which has a great food hall. There are also plenty of well known foods brands as well.
Excellent
9.2
Pros: The style of the room
Details
Reviews
Overall 8.6 Excellent
Based on 1,372 reviews
Location
8.4
Service
7.9
Breakfast
6.4
Pool
6.3
Room
6.0
Value
5.9
WiFi
5.8
Beach
5.7
Amenities
5.1
Comfort
4.5
Location
8.2
Service
7.4
Room
5.2
Location
8.6
Service
8.2
7.9 Good
Pros: The location is perfect, the room is bit new with modern style The bed is comfy, I like it. The room service menu looks good with an afforable price.
Cons: The bathroom door is stuck, the shelf in the bathroom is broken the showerhead is powerful if you turn it on to the strongest.
10.0 Excellent
Pros:
Cons: I wish parking was available, that's all that was missing for us.
9.2 Excellent
Pros: Attached to the mall. Close to everything. Quick taxi to the beach
Cons: We upgraded to a junior suite as the deluxe was tiny.
9.2 Excellent
Pros: The location
Cons:
6.7 Good
Pros: Location it's good and room it's ok
Cons: It was good overall but for the price you can stay somewhere better the pool is small
7.0 Good
Pros: Breakfast buffet had good variety. Location is good for business as it's in the center of Cancun right in the local mall Plaza Las Americas. It is not in the hotel zone by the beach.
Cons: Internet could be better
7.9 Good
Pros: Hotel is located at the mall which has a great food hall. There are also plenty of well known foods brands as well.
Cons: Some distance from the airport and no shuttle available and taxis are very expensive.
9.2 Excellent
Pros: The style of the room
Cons: The location
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancn Las Amricas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.Please be advised that from March 1st 2019, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
Ramada Cancun City is conveniently located in Cancun Downtown with exceptional accessibility to Corporations, entertainment areas, beaches, malls, discotheques, bars, pharmacies, banks and local hospitals. This fully renovated 100% non-smoking facility offers services for Corporate and Leisure Travelers with Restaurant, Bar, Lounge, Gym, Concierge, Executive Floor, Outdoor Pool and Travel Agent Desk. The Business Center offers complimentary use of computers, copy and fax, secretarial service and Coffee Breaks. For your convenience, High Speed Wireless Internet Access service is available in all public areas. If you like a quick break on the Beach, our complimentary Shuttle Service will take you in and out from the Facility in a Breeze. Welcome to Ramada Cancun City. Extra Person Charge is 150 Pesos.
Overall 8.5 Excellent
Based on 1,872 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: Location is 20 mins drive to cancun airport and very close to downtown. Room is clean. Internet speed is decent. Close to ADO bus station and collectivos. Good buffet breakfast although not free but decent price. Checkout time is until 1PM.
Good
7.9
Pros: Liked the location in downtown Cancun and away from the hotel zone. Plenty of eating options nearby. Very clean and the staff were helpful.
Good
6.6
Pros: The bar and lobby area were very nice. The food was pretty good, and it seemed to be in the heart of the city. It was a decent place to stay to unwind after our stay at a resort.
Excellent
10.0
Pros: Bedrooms nice size, clean spotless and excellent service
Good
6.0
Excellent
9.6
Pros: Nice and clean ! Friendly and helpful staff. Specially the lady name Jazmin at reception was so helpful and friendly.
Excellent
9.2
Pros: Clean room and bathroom, warm water in the shower Except the music, good breakfast with a lot of choice! Friendly, helpful staff
Excellent
8.3
Pros: The location is good if you want to spend time shopping and exploring the city of Cancun.
Good
7.1
Pros: the rrom was nice
Excellent
9.6
Pros: The staff were amongst the most helpful and friendly people I have ever met - Jazmín at the reception ensured our stay there was both pleasant and comfortable
Excellent
10.0
Pros: Staff is very friendly and helpful Good location in downtown Excellent breakfast with eggs made to order. It’s good to take the “breakfast included “ deal The hotel is better managed than last year. They take care to improve the facilities
Details
Reviews
Overall 8.5 Excellent
Based on 1,872 reviews
Pool
9.1
Service
8.9
Location
8.7
Breakfast
8.6
Cleanliness
8.5
Room
7.4
WiFi
6.5
Pool
9.3
Cleanliness
8.9
Location
8.8
Breakfast
8.7
Service
8.5
Room
7.3
Comfort
5.8
Pool
9.3
Service
9.1
Breakfast
9.0
Location
8.8
Cleanliness
8.6
Room
7.0
Service
9.2
Location
8.7
Breakfast
8.6
Room
7.6
Comfort
6.2
Vibe
4.9
Service
9.1
Breakfast
8.8
7.7 Good
Pros: Location is 20 mins drive to cancun airport and very close to downtown. Room is clean. Internet speed is decent. Close to ADO bus station and collectivos. Good buffet breakfast although not free but decent price. Checkout time is until 1PM.
Cons: No exhaust fan or window for restroom. Expensive to take cabs from here, I guess they have a tie-up with some cabs. Best to walk a block down and take cheaper taxi.
7.9 Good
Pros: Liked the location in downtown Cancun and away from the hotel zone. Plenty of eating options nearby. Very clean and the staff were helpful.
Cons: You can hear every single thing going on in the corridor. Likely because it is tiled thought out. Only a problem if you’re unlucky enough to have a big group leaving early or arriving late.
6.6 Good
Pros: The bar and lobby area were very nice. The food was pretty good, and it seemed to be in the heart of the city. It was a decent place to stay to unwind after our stay at a resort.
Cons: The bathroom was kind of shoddy, and the toilet didn't work especially well. It was on a busy street, and right across the street from a very very loud night club. It was hard to get very much sleep with the music blaring all night long.
10.0 Excellent
Pros: Bedrooms nice size, clean spotless and excellent service
Cons:
6.0 Good
Pros:
Cons: I was not able to prove my reservations to the manager so we had to pay twice. The manager said that my phone showing the payment with reservation numbers meant nothing to him. The Police were called as I was loud and upset, then I was hand cuffed.
9.6 Excellent
Pros: Nice and clean ! Friendly and helpful staff. Specially the lady name Jazmin at reception was so helpful and friendly.
Cons:
9.2 Excellent
Pros: Clean room and bathroom, warm water in the shower Except the music, good breakfast with a lot of choice! Friendly, helpful staff
Cons: Too loud music at the breakfast. They play kind of instrumental corporate lounge music which I find tasteless. A gentle, subtle piano background music would fit better for breakfast. The wristband is a bit annoying to wear all the time
8.3 Excellent
Pros: The location is good if you want to spend time shopping and exploring the city of Cancun.
Cons: The bed was too hard for my taste.
7.1 Good
Pros: the rrom was nice
Cons: the gym is not good
9.6 Excellent
Pros: The staff were amongst the most helpful and friendly people I have ever met - Jazmín at the reception ensured our stay there was both pleasant and comfortable
Cons: Location was good for downtown but not close to a beach
10.0 Excellent
Pros: Staff is very friendly and helpful Good location in downtown Excellent breakfast with eggs made to order. It’s good to take the “breakfast included “ deal The hotel is better managed than last year. They take care to improve the facilities
Cons: Some very loud music from the neighborhood bars Friday- Saturday, otherwise quiet
Ramada Cancun City is conveniently located in Cancun Downtown with exceptional accessibility to Corporations, entertainment areas, beaches, malls, discotheques, bars, pharmacies, banks and local hospitals. This fully renovated 100% non-smoking facility offers services for Corporate and Leisure Travelers with Restaurant, Bar, Lounge, Gym, Concierge, Executive Floor, Outdoor Pool and Travel Agent Desk. The Business Center offers complimentary use of computers, copy and fax, secretarial service and Coffee Breaks. For your convenience, High Speed Wireless Internet Access service is available in all public areas. If you like a quick break on the Beach, our complimentary Shuttle Service will take you in and out from the Facility in a Breeze. Welcome to Ramada Cancun City. Extra Person Charge is 150 Pesos.
If youre visiting Cancun for business or leisure, choose to stay at the One Cancun Centro (Downtown). This affordable hotel is strategically located close to all the resort town's main attractions and offers the security and comfort you need to rest, recharge and stay productive. The hotel is located in Downtown Cancun, just 15 minutes from the Cancun International Airport, 5 minutes from the Beach Hotel Zone and 2 minutes from Malecon Americas, the largest and most important business and shopping center in the city. One Cancun proves that traveling to this great city for business or pleasure doesn't have to be expensive. Guests at the One enjoy secure surroundings, comfortable facilities and modern style, plus efficient and helpful service to help make your visit even easier.Please be advised that from now on, an official Sanitation tax of 1.8 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
Overall 8.5 Excellent
Based on 1,843 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.5
Pros: We booked this hotel for it's proximity of the airport. Only a 10m drive. It's close to the Plaza Las Americas. A shopping mall with food court. Other than that not much to do around the hotel. Fine for us because it was a stopover to further travelling Yucatan. Rooms are clean, wifi is good and breakfast is okay. Beds are comfortable
Excellent
8.0
Pros: Staff friendly, spoke English, helpful. Free breakfast, nice outdoor pool.
Excellent
10.0
Pros: We stayed here for one night and it was pleasant. The place was clean and was safe. Loved the staff they were friendly even though it was hard to communicate with them.
Excellent
9.6
Pros: Excellent breakfast, lots of choices and very tasty. Very safe environment, good locations. Staff very helpful and courteous. Maid service very good
Excellent
9.2
Pros: clean and quiet
Good
7.1
Pros: All you need for day or two stay. For more search another.
Excellent
10.0
Pros: Warm service, cheap price, free wifi and breakfast included.
Good
6.0
Pros: Good location - we had a late flight in and wanted to stay out of the main Cancun area.
Good
7.5
Pros: Breakfast was excellent. Love the quietness of the area
Good
7.5
Pros: Nice bed, pretty clean, not noisy The front desk staff is pretty friendly.
Details
Reviews
Overall 8.5 Excellent
Based on 1,843 reviews
Value
9.1
WiFi
8.6
Service
8.2
Breakfast
8.0
Location
7.6
Room
6.1
Comfort
4.2
Beach
3.8
Value
9.2
Service
8.5
Breakfast
8.5
Cleanliness
8.0
Location
6.7
Room
5.0
Comfort
3.6
Service
8.5
Breakfast
8.2
Location
7.6
Room
5.9
Service
8.1
Location
7.7
7.5 Good
Pros: We booked this hotel for it's proximity of the airport. Only a 10m drive. It's close to the Plaza Las Americas. A shopping mall with food court. Other than that not much to do around the hotel. Fine for us because it was a stopover to further travelling Yucatan. Rooms are clean, wifi is good and breakfast is okay. Beds are comfortable
Cons:
8.0 Excellent
Pros: Staff friendly, spoke English, helpful. Free breakfast, nice outdoor pool.
Cons: Small room, but clean and cold.
10.0 Excellent
Pros: We stayed here for one night and it was pleasant. The place was clean and was safe. Loved the staff they were friendly even though it was hard to communicate with them.
Cons: Bring your own wash cloths Bc they only have hand towels and big towels
9.6 Excellent
Pros: Excellent breakfast, lots of choices and very tasty. Very safe environment, good locations. Staff very helpful and courteous. Maid service very good
Cons: Didn't have a gym
9.2 Excellent
Pros: clean and quiet
Cons: a bit further away from town than we expected
7.1 Good
Pros: All you need for day or two stay. For more search another.
Cons: Noisy aircon. No special shuttle to airport. Nothing around hotel.
10.0 Excellent
Pros: Warm service, cheap price, free wifi and breakfast included.
Cons: Location. Hard to find public transportation, even though it is not difficult to take a taxi
6.0 Good
Pros: Good location - we had a late flight in and wanted to stay out of the main Cancun area.
Cons: The gentleman in front of us took over 30 mins to check in, so after getting in around 1am, it was extremely annoying that it took almost an hour to get to our room. Bathroom is terribly designed and the room smelled of smoke.
7.5 Good
Pros: Breakfast was excellent. Love the quietness of the area
Cons: Small pool
7.5 Good
Pros: Nice bed, pretty clean, not noisy The front desk staff is pretty friendly.
Cons: The location is not I the center, nothing near even a 7-11. The breakfast is fair
If youre visiting Cancun for business or leisure, choose to stay at the One Cancun Centro (Downtown). This affordable hotel is strategically located close to all the resort town's main attractions and offers the security and comfort you need to rest, recharge and stay productive. The hotel is located in Downtown Cancun, just 15 minutes from the Cancun International Airport, 5 minutes from the Beach Hotel Zone and 2 minutes from Malecon Americas, the largest and most important business and shopping center in the city. One Cancun proves that traveling to this great city for business or pleasure doesn't have to be expensive. Guests at the One enjoy secure surroundings, comfortable facilities and modern style, plus efficient and helpful service to help make your visit even easier.Please be advised that from now on, an official Sanitation tax of 1.8 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
With a stay at Hotel Los Girasoles Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
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Overall 8.5 Excellent
Based on 485 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.2
Pros: We have stayed here many times in 15yrs...great price, central location, great staff quiet,easy.....
Excellent
8.8
Pros: Everything else was super
Excellent
8.8
Pros: Service and cleanliness. Very kindly provided electric stove, dishes and silverware.
Good
6.3
Pros: Location was good as we just needed a place close to the bus station.
Excellent
8.8
Pros: Friendly staff, nice roofterace where you can dry your wet swimsuits
Excellent
10.0
Excellent
10.0
Pros: Great friendly staff. Close to airport. Clean & cheap.
Nice house converted into B&B.
Excellent
9.6
Pros: Quiet
Excellent
8.8
Pros: The place was clean. The staff and hosts were most helpful and responsive. However, the beds were not comfortable.
Excellent
9.6
Pros: Spent one night only. The place is in a quiet location about 10 min walk from the ADO station. Found it to be clean, fairly comfortable, and generally as described on the website, no surprises. Good value for money.
Excellent
10.0
Pros: Location is amazing, hotel has a very home feeling to it.
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Details
Reviews
Overall 8.5 Excellent
Based on 485 reviews
Location
9.3
Service
8.7
Breakfast
8.3
WiFi
6.5
Room
5.7
Comfort
5.4
Location
9.4
Service
8.7
Breakfast
8.2
Comfort
5.8
Location
9.4
Service
8.2
Room
5.1
8.2 Excellent
Pros: We have stayed here many times in 15yrs...great price, central location, great staff quiet,easy.....
Cons:
8.8 Excellent
Pros: Everything else was super
Cons: The air conditioning was the only downturn.
8.8 Excellent
Pros: Service and cleanliness. Very kindly provided electric stove, dishes and silverware.
Cons: Missing swimming pool. Breakfast staff extremely slow.
6.3 Good
Pros: Location was good as we just needed a place close to the bus station.
Cons: old facilities and uncomfortable bed. It's a place you don't stay for more than a night.
8.8 Excellent
Pros: Friendly staff, nice roofterace where you can dry your wet swimsuits
Cons:
10.0 Excellent
Pros:
Cons: Everything’s good except that sometimes there is no hot water
10.0 Excellent
Pros: Great friendly staff. Close to airport. Clean & cheap.
Nice house converted into B&B.
Cons:
9.6 Excellent
Pros: Quiet
Cons: Bed was a little hard
8.8 Excellent
Pros: The place was clean. The staff and hosts were most helpful and responsive. However, the beds were not comfortable.
Cons: The mattresses were very uncomfortable
9.6 Excellent
Pros: Spent one night only. The place is in a quiet location about 10 min walk from the ADO station. Found it to be clean, fairly comfortable, and generally as described on the website, no surprises. Good value for money.
Cons: Some minor inconveniences: the restaurant inside the hotel was closed due to the owner being away on vacation with no replacement, so no food available during my stay. The door knob was loose and the lock did not seem too reliable. The bathroom door was swollen at the base due to moisture so kind of difficult to open and close. Some requisite maintenance would be strongly recommended.
10.0 Excellent
Pros: Location is amazing, hotel has a very home feeling to it.
Cons:
With a stay at Hotel Los Girasoles Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
With a stay at Oh! The Urban Oasis in Cancun (Downtown Cancun), you'll be within a 10-minute drive of Tortuga Beach and Market 28. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,697 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: 1. Walkable to the ADO bus station 2. Very clean & great mattress!!! 3. Staff were absolutely incredible! They looked after our suitcase for a few days while we went to Cuba for the weekend and wanted to travel light.
Excellent
8.0
Excellent
8.3
Pros: Staff and breakfast was wonderful
Excellent
8.0
Pros: Location due to extra restaurant options
Excellent
8.3
Pros: The room was fantastic - big, clean and very modern
Excellent
8.0
Pros: The bed was amazing,
Excellent
8.8
Pros: Overall a great stay if your wanting to stay in downtown Cancun. Close enough walk to catch the bus to hotel zone that runs 24/7. Staff are very accommodating for all your needs. Facilities are kept clean and the breakfast included was good.
Excellent
10.0
Pros: So amazing staff! They really wanna do everything for you. We have standard room, but they give us suite, just because it was free) also we have problem with air conditioner in the room, some water goes from the ac all night straight to our suite case. They are fixed ac immediately, and all our clothes were sent to the dry cleaning at the expense of the hotel. Pool area very good, bath outside wonderful for relax. Thank you very much.
Excellent
8.3
Pros: Good value. We just overnighted before traveling on to Mérida. Staff was great. Breakfast was good. Bed was comfortable. Great tacos only a block away from the hotel.
Details
Reviews
Overall 8.4 Excellent
Based on 1,697 reviews
Pool
9.2
Location
8.6
Breakfast
8.2
Service
8.1
Room
6.7
Wellness
6.3
Comfort
6.0
WiFi
6.0
Pool
9.4
Value
9.0
Location
8.5
Breakfast
8.1
Service
7.9
Room
7.6
Comfort
6.7
Vibe
6.5
Pool
9.3
Location
8.7
Service
8.2
Breakfast
8.1
Room
5.6
Comfort
5.4
Service
8.2
Comfort
6.0
Room
5.4
Service
8.1
Room
5.7
Comfort
5.6
Cleanliness
4.8
10.0 Excellent
Pros: 1. Walkable to the ADO bus station 2. Very clean & great mattress!!! 3. Staff were absolutely incredible! They looked after our suitcase for a few days while we went to Cuba for the weekend and wanted to travel light.
Cons: 1. Stayed two nights a week apart so had different rooms... the room facilities/toiletries were not consistent I.e. the first room had a fridge, the second room didn’t, also the toiletries varied. We only stayed one night either side of another visit so it didn’t particularly bother us. 2. Little chaotic at breakfast if you go too late, double booking tables etc. 3. Very little to dislike about this hotel tbh! I can’t think of anything else!
8.0 Excellent
Pros:
Cons: Breakfast was ok but a bit blend. Unfortunately no espresso available.
8.3 Excellent
Pros: Staff and breakfast was wonderful
Cons: The music at night was a bit loud if you want a quiet roo. Recommend you.get one away from pool side
8.0 Excellent
Pros: Location due to extra restaurant options
Cons: The taxi cab service from the hotel
8.3 Excellent
Pros: The room was fantastic - big, clean and very modern
Cons: The WiFi was a bit iffy
8.0 Excellent
Pros: The bed was amazing,
Cons: The air conditioner in the room was so noisy, we couldn't sleep. We turned it off and the room got so hot we couldn't sleep.
8.8 Excellent
Pros: Overall a great stay if your wanting to stay in downtown Cancun. Close enough walk to catch the bus to hotel zone that runs 24/7. Staff are very accommodating for all your needs. Facilities are kept clean and the breakfast included was good.
Cons:
10.0 Excellent
Pros: So amazing staff! They really wanna do everything for you. We have standard room, but they give us suite, just because it was free) also we have problem with air conditioner in the room, some water goes from the ac all night straight to our suite case. They are fixed ac immediately, and all our clothes were sent to the dry cleaning at the expense of the hotel. Pool area very good, bath outside wonderful for relax. Thank you very much.
Cons: May be breakfast should be a little bit better. We don’t eat scrambled eggs, and pay extra for fries eggs with hash browns special for us(
8.3 Excellent
Pros: Good value. We just overnighted before traveling on to Mérida. Staff was great. Breakfast was good. Bed was comfortable. Great tacos only a block away from the hotel.
Cons: Air conditioner was noisy. Our tower did not have great elevator service-we had to wait too long on several occasions. Located on a very busy street.
With a stay at Oh! The Urban Oasis in Cancun (Downtown Cancun), you'll be within a 10-minute drive of Tortuga Beach and Market 28. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The LQ Hotel by La Quinta Cancun has been awarded the 2018 TripAdvisor Certificate of Excellence award.The LQ Hotel by La Quinta Cancun is located in the heart of downtown Cancun and very close to the world class entertainment, dining, and the beautiful white sand beaches of the Caribbean Sea.Whether traveling for business or pleasure, our central location makes us ideal for a family vacation, a weekend getaway or the business traveler needs. We're just steps from Malecon Americas, one of the biggest shopping malls in town, as well as banks, government offices, hospitals, pharmacies and restaurants.There are also plenty of fun activities nearby, including water sports, boating, water parks, fishing excursions, archaeological ruins, casinos, shopping outlets and golfing!Our guest rooms offer pillowtop mattresses, a microwave, refrigerator, coffee maker, hairdryer, iron and board, in-room safe, 32" LCD TV with premium channels, iPod ready alarm clock radio, free high speed internet and free local calls. Our hotel includes a Free Traditional Breakfast, free wireless high-speed Internet access in all our public areas, 24-hour business center, a fully equipped fitness center, relaxing outdoor pool, room service and a Mexican Restaurant. After a day of hard work enjoy your favorite drink while watching your favorite sports game at our lobby bar.The LQ Hotel by La Quinta Cancun team is focused in an excellence service. Guests are treated to warm hospitality and personal attention.
Overall 8.3 Excellent
Based on 2,059 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.0
Pros: Location is good if you want to be near the "city" part of Cancun. Parking is good because they check your plates coming in, there is always a guard out by the gate.
Excellent
10.0
Pros: Everything . Checking was easy and not stressful.
Excellent
8.3
Pros: The breakfast is good and the localization
Mediocre
3.0
Pros: The staff was friendly and really tried to be helpful. I tipped them all except the front desk.
Excellent
10.0
Pros: Good central location in Downtown. Easy walk to the major bus lines. Convenience store next door and an easy walk to the American style mall.
Excellent
8.0
Pros: Close proximity to a large shopping center. Large clean spacious room. Friendly helpful staff.
Excellent
9.0
Pros: Great service! Hotel staff very helpful. Hotel not on beach, but they are part of a beach club which was fantastic! You must go to this club!
Excellent
9.0
Pros: The location and staff
Good
7.0
Pros: It felt safe.
Good
7.0
Pros: Great staff, excellent free breakfast buffet!
Excellent
10.0
Pros: The the reseption people where awesome !!!
Excellent
10.0
Pros: Excellent Staff and Service
Details
Reviews
Overall 8.3 Excellent
Based on 2,059 reviews
Location
8.8
Value
8.4
Service
8.4
WiFi
8.2
Breakfast
8.0
Room
7.4
Comfort
7.3
Amenities
7.0
Cleanliness
6.9
Pool
5.3
Wellness
5.0
Beach
4.3
Value
8.6
Service
8.6
Location
8.5
Breakfast
7.9
Comfort
7.6
Room
7.2
Cleanliness
6.6
Location
9.1
Breakfast
8.2
Value
8.2
Service
8.1
Comfort
7.3
Room
6.7
Location
8.8
Breakfast
7.8
Room
6.5
7.0 Good
Pros: Location is good if you want to be near the "city" part of Cancun. Parking is good because they check your plates coming in, there is always a guard out by the gate.
Cons: Didnt like the view from the room, you can see or rather the workers at the building right across have a clear view of your room.
10.0 Excellent
Pros: Everything . Checking was easy and not stressful.
Cons: -
8.3 Excellent
Pros: The breakfast is good and the localization
Cons: Air condition was issues but the hotel staff fix it
3.0 Mediocre
Pros: The staff was friendly and really tried to be helpful. I tipped them all except the front desk.
Cons: Did not encounter anyone on staff who was fluent in English. Although the bathroom was clean, they provided 3 bath towels and 2 hand towels (no face towels). I went down to the front desk and was provided 2 face towels. For the balance of my stay I was told by the desk and the houskeeper that they didn't have face towels. The hotel did not appear to be full. I had asked to be placed on a upper floor with a city view. We were assigned to the 2nd floor, across from the elevator with the view of a building being constructed next door. There was one other black couple in the hotel. They occupied the room next door. Maybe the 2nd floor is where blacks are assigned. I will visit Cancun again but not at this property.
10.0 Excellent
Pros: Good central location in Downtown. Easy walk to the major bus lines. Convenience store next door and an easy walk to the American style mall.
Cons: In other hotels Ive stayed at in Mexico, I had a more broad option for television programming where english was an option, or the audio feed could be changed from Spanish to English.
8.0 Excellent
Pros: Close proximity to a large shopping center. Large clean spacious room. Friendly helpful staff.
Cons: Lighting in the room was a little low and some drinking glasses could have been provided.
9.0 Excellent
Pros: Great service! Hotel staff very helpful. Hotel not on beach, but they are part of a beach club which was fantastic! You must go to this club!
Cons:
9.0 Excellent
Pros: The location and staff
Cons: The hot tub didn't work and the pool was not as big as pictured.
7.0 Good
Pros: It felt safe.
Cons: It was isolated from anything but basic food and shopping. Needed a taxi for transportation. Probably why it felt safe.
7.0 Good
Pros: Great staff, excellent free breakfast buffet!
Cons: Our room key did not work, so Istood outside , husband went back down in the elevator 3 times for assistance, Got a maintenance man to try key. Went and got a different key. Got maintenance man to work on lock after that. Then Moved to Different room!
10.0 Excellent
Pros: The the reseption people where awesome !!!
Cons: The food
10.0 Excellent
Pros: Excellent Staff and Service
Cons: The room had a unusual smell
The LQ Hotel by La Quinta Cancun has been awarded the 2018 TripAdvisor Certificate of Excellence award.The LQ Hotel by La Quinta Cancun is located in the heart of downtown Cancun and very close to the world class entertainment, dining, and the beautiful white sand beaches of the Caribbean Sea.Whether traveling for business or pleasure, our central location makes us ideal for a family vacation, a weekend getaway or the business traveler needs. We're just steps from Malecon Americas, one of the biggest shopping malls in town, as well as banks, government offices, hospitals, pharmacies and restaurants.There are also plenty of fun activities nearby, including water sports, boating, water parks, fishing excursions, archaeological ruins, casinos, shopping outlets and golfing!Our guest rooms offer pillowtop mattresses, a microwave, refrigerator, coffee maker, hairdryer, iron and board, in-room safe, 32" LCD TV with premium channels, iPod ready alarm clock radio, free high speed internet and free local calls. Our hotel includes a Free Traditional Breakfast, free wireless high-speed Internet access in all our public areas, 24-hour business center, a fully equipped fitness center, relaxing outdoor pool, room service and a Mexican Restaurant. After a day of hard work enjoy your favorite drink while watching your favorite sports game at our lobby bar.The LQ Hotel by La Quinta Cancun team is focused in an excellence service. Guests are treated to warm hospitality and personal attention.
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
Overall 8.3 Excellent
Based on 1,921 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
10.0
Pros: Everything went very smoothly here, from check-in to check-out and everything between. The breakfast buffet was good. The pool was gorgeous, clean, and *large*! The pool even has a swim-up bar, which wasn't open during our early morning swim, but that seems fine to me. We happened to arrive on Thanksgiving day (U.S. holiday) and the staff brought a little desert to our room (chocolate covered strawberries) as a cute little ... I don't know... uh... it was a really nice gesture, and delicious.
Poor
1.0
Pros: Good location
Excellent
8.0
Pros: Very nice room, very quite but you rather have a room facing the front of the hotel cause there is construction going on in the back.
Breakfast cost $16 if you pay in Advance as I didn't and just showed up daily and paid $7.
If u need Good WiFi in your room stay on the lower floors as I did as it worked Great.
Huge mall and Casinos near buy, u can take the local minibus to the beach area as they cost 10 pesos.
Overall I really liked staying here also there are a few local bars across the street.
Excellent
9.2
Pros: Very comfortable and amazing location
Good
7.0
Pros: Cheap for what it is. Not a bad room but it's not by a beach.
Good
6.7
Pros: The location was good for few restaurants and to the shopping mall and supermarket But would not recommend when staying more then 2 days. There was a nice balcony and the bed was comfortable.
Okay
5.0
Pros: Location ok, close to many restaurants
Excellent
8.0
Pros: Localización, habitaciones espaciosas, ventiladas, estacionamiento suficiente
Okay
5.0
Pros: Clean
Poor
1.0
Pros: Location-close enougbtk the airport. I was just there for a layover.
Excellent
8.8
Pros: This was our second trip in a months time. We liked it so much we went back . Rooms are clean and comfortable had to go to the store and buy a $7 chair for the balcony. All staff were very kind and accomidating will use that hotel everytime we go
Excellent
9.2
Pros: Nice rooms, access and free transportation to the beach club with discounts, nice pool, friendly staff, nice cheap bars and restaurants closeby with everything for 1€
Details
Reviews
Overall 8.3 Excellent
Based on 1,921 reviews
Location
7.9
Service
6.8
Room
6.7
Breakfast
6.5
Cleanliness
6.1
Value
5.9
Comfort
5.9
Food
4.8
Beach
4.8
WiFi
3.0
Wellness
1.9
Amenities
7.5
Location
7.5
Service
7.3
Room
7.1
Value
6.4
Comfort
6.4
Cleanliness
6.0
Location
7.5
Service
6.6
Room
5.4
Comfort
5.3
Location
8.2
Amenities
7.5
Service
7.3
Breakfast
6.6
Room
6.5
Cleanliness
5.8
Food
4.2
10.0 Excellent
Pros: Everything went very smoothly here, from check-in to check-out and everything between. The breakfast buffet was good. The pool was gorgeous, clean, and *large*! The pool even has a swim-up bar, which wasn't open during our early morning swim, but that seems fine to me. We happened to arrive on Thanksgiving day (U.S. holiday) and the staff brought a little desert to our room (chocolate covered strawberries) as a cute little ... I don't know... uh... it was a really nice gesture, and delicious.
Cons:
1.0 Poor
Pros: Good location
Cons: Constant nickel and dime you!!!
8.0 Excellent
Pros: Very nice room, very quite but you rather have a room facing the front of the hotel cause there is construction going on in the back.
Breakfast cost $16 if you pay in Advance as I didn't and just showed up daily and paid $7.
If u need Good WiFi in your room stay on the lower floors as I did as it worked Great.
Huge mall and Casinos near buy, u can take the local minibus to the beach area as they cost 10 pesos.
Overall I really liked staying here also there are a few local bars across the street.
Cons:
9.2 Excellent
Pros: Very comfortable and amazing location
Cons:
7.0 Good
Pros: Cheap for what it is. Not a bad room but it's not by a beach.
Cons:
6.7 Good
Pros: The location was good for few restaurants and to the shopping mall and supermarket But would not recommend when staying more then 2 days. There was a nice balcony and the bed was comfortable.
Cons: The hotel was good for one night but could be better, as it was not so clean, specially the glass door of the shower. The breakfast was very poor. We were in 2 guests in the same but they refuse to give us 2 keys.
5.0 Okay
Pros: Location ok, close to many restaurants
Cons: I didnt lkke that there are no chairs to use when you are one the balcony. That's why most guest want one to be able to sit out and enjoy the fresh air.
8.0 Excellent
Pros: Localización, habitaciones espaciosas, ventiladas, estacionamiento suficiente
Cons: Antes no cobraban el estacionamiento. Me parece ridÃculo que te cobren por estacionar a los huéspedes del hotel
5.0 Okay
Pros: Clean
Cons: at 9 o'clock in the morning they open your room door and to see if you're still in the room I did not like that 1 bit.. Very rude attendants and you gotta pay for parking and you gotta keep up with a parking stub to get in-and-out of the hotel will your
1.0 Poor
Pros: Location-close enougbtk the airport. I was just there for a layover.
Cons: Bathroom needed renovating. Large rusty metal drain, was unsightly and unclean. shower door that didn’t stay closed so huge puddles KD water formed on the floor each time. Staff were clueless zombies. Much more but no space.
8.8 Excellent
Pros: This was our second trip in a months time. We liked it so much we went back . Rooms are clean and comfortable had to go to the store and buy a $7 chair for the balcony. All staff were very kind and accomidating will use that hotel everytime we go
Cons:
9.2 Excellent
Pros: Nice rooms, access and free transportation to the beach club with discounts, nice pool, friendly staff, nice cheap bars and restaurants closeby with everything for 1€
Cons: The location is a bit far from everything but still ok
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 3,138 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.2
Pros: Can’t speak for all rooms of course but room 508 could certainly need a makeover. Balcony door didn’t close properly, lighting wasn’t sufficient and the bathroom looked somewhat dated. However, the hotel as such is nice, great pool area, good coffee shop, nice staff. It’s not directly in the centre but walkable
Excellent
10.0
Pros: Staff were super friendly . Especially Carla . Loved her :)
Food was great . Thanks to the kitchen staff !! See you Guys soon !!
Good
6.8
Good
7.7
Pros: Good wifi and nice room!
Excellent
8.0
Pros: Pool area was very nice. Close bus bus connections.
Good
7.4
Pros: Installations are nice and the pool area is comfortable for a chill afternoon. How ever music was loud if you consider that most people are there soaking up the sun
Okay
5.1
Pros: The hotel is located in downtown - close to everything.
Excellent
8.0
Pros: The pool was nice and the gym
Details
Reviews
Overall 8.1 Excellent
Based on 3,138 reviews
Value
9.0
Pool
8.8
Breakfast
8.6
Location
8.4
Service
7.5
WiFi
5.9
Wellness
5.2
Room
5.1
Comfort
3.9
Cleanliness
3.7
Value
9.1
Pool
8.7
Breakfast
8.6
Location
8.1
Service
8.0
Room
5.5
Comfort
4.2
Cleanliness
4.0
Value
9.2
Pool
8.9
Breakfast
8.8
Location
8.4
Service
7.6
Vibe
4.7
Room
3.5
Cleanliness
3.4
Comfort
3.3
6.2 Good
Pros: Can’t speak for all rooms of course but room 508 could certainly need a makeover. Balcony door didn’t close properly, lighting wasn’t sufficient and the bathroom looked somewhat dated. However, the hotel as such is nice, great pool area, good coffee shop, nice staff. It’s not directly in the centre but walkable
Cons: The hotel offers free shuttle service to two partner hotels at the beach. They charge you 600 pesos for a day pass for these all in resorts but that’s not worth it. (Plus it’s a ridiculously bureaucratic procedure to get there and in) The beach was great, but the food was lousy and the service poor. Had the feeling they intentionally slow down the service to serve less. In any case, better option is to go to a public beach in my opinion
10.0 Excellent
Pros: Staff were super friendly . Especially Carla . Loved her :)
Food was great . Thanks to the kitchen staff !! See you Guys soon !!
Cons:
6.8 Good
Pros:
Cons: Check out was disappointing and my toilet leaked the entire stay.
7.7 Good
Pros: Good wifi and nice room!
Cons: During the day was loud renovation in building.Only one elevator,need wait a lot.
8.0 Excellent
Pros: Pool area was very nice. Close bus bus connections.
Cons: Long way from beach. Room a little musty smelling. Club a little loud right below us.
7.4 Good
Pros: Installations are nice and the pool area is comfortable for a chill afternoon. How ever music was loud if you consider that most people are there soaking up the sun
Cons: Staff in reception should be a little nicer check in took long.
5.1 Okay
Pros: The hotel is located in downtown - close to everything.
Cons: My girlfriend was sick. I called room service for breakfast. (Breakfast was not included and I was paying for it) They told me that they are busy and we must come downstairs. I went downstairs in the their restaurant. They told me that I can not take food to the room. My girlfriend must come downstairs to eat. I explained but they told me that this is their "hotel policy" and they can not do anything. I walked to a nearby restaurant and got the food. I travel all over the world on a regular basis and never heard such policy in a any hotel!
8.0 Excellent
Pros: The pool was nice and the gym
Cons: The breakfast awful!!!! Only the orange juice was good
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
With a stay at Hotel Antillano, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8.1 Excellent
Based on 1,265 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
Good
7.5
Pros: Location near ADO bus station Quiet
Mediocre
3.0
Pros: The pool area looked good and the rooms were adequate and clean.
Good
7.9
Pros: We had to leave before breakfast (8 a.m.)
Excellent
10.0
Pros: clean and comfy and very close to the bus station and supermarket
Mediocre
3.3
Pros: Nothing
Excellent
10.0
Pros: Nice room, spoke English, easy booking
Excellent
9.2
Pros: The location is the best because it is really near to ADO bus terminal. If you need to take a flight, you are able to get to the airport directly from the terminal. The pool is not small, but not big either. The quality of water was fine to swim. The air conditioner was always turned on. You can take a bus to visit the beaches, especially Playa delfines is really good beach. You can take the bus written on the windshield(foreglass) "R1". It might be taken 30 min.
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Details
Reviews
Overall 8.1 Excellent
Based on 1,265 reviews
Beach
10.0
Location
9.1
Value
9.0
Cleanliness
8.9
WiFi
8.5
Service
7.7
Room
6.7
Comfort
5.8
Breakfast
4.9
Amenities
3.7
Location
9.3
Room
6.3
Comfort
6.3
Location
9.2
Value
8.5
Service
6.9
Room
6.5
Comfort
6.1
Location
8.9
Room
6.4
Comfort
6.2
7.5 Good
Pros: Location near ADO bus station Quiet
Cons:
3.0 Mediocre
Pros: The pool area looked good and the rooms were adequate and clean.
Cons: Night club right next door which was loud from 10pm until 5am. Other quests were very loud and inconsiderate.
7.9 Good
Pros: We had to leave before breakfast (8 a.m.)
Cons:
10.0 Excellent
Pros: clean and comfy and very close to the bus station and supermarket
Cons:
3.3 Mediocre
Pros: Nothing
Cons:
10.0 Excellent
Pros: Nice room, spoke English, easy booking
Cons:
9.2 Excellent
Pros: The location is the best because it is really near to ADO bus terminal. If you need to take a flight, you are able to get to the airport directly from the terminal. The pool is not small, but not big either. The quality of water was fine to swim. The air conditioner was always turned on. You can take a bus to visit the beaches, especially Playa delfines is really good beach. You can take the bus written on the windshield(foreglass) "R1". It might be taken 30 min.
Cons: The air conditioner system is central cooling facility so we could not control the temperature.. I was so cold to sleep. In front of the hotel, there were some homeless people, therefore, you need to consider if you want to go out at night - surely if you take a taxi or have a car it would not be problem-
With a stay at Hotel Antillano, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
The ibis Cancun Centro hotel is in the city's largest financial district, a stone's throw from the Las Américas shopping center, just 15 minutes away from the airport and 10 minutes from the crystal-clear waters of Cancún. The hotel has 190 modern and comfortable rooms, an "ibis Kitchen Lounge" restaurant, daily buffet breakfast and a bar with a 24/7 snack service. The hotel offers free WIFI, a car park and access for people with reduced mobility and is strictly non-smoking
Overall 8.0 Excellent
Based on 6,789 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
- Families
Good
7.1
Pros: Clean and tidy , great location . Good hot water and internet .
Excellent
9.2
Pros: Good location within walking distance of mall and short cab ride to airport.
Good
7.5
Okay
4.0
Pros: Most horrible checking in experience.
Excellent
9.0
Pros: Nice breakfast.
Good
6.0
Okay
4.0
Excellent
10.0
Pros: Every thing was as expected.
Good
7.0
Pros: Good location - centre of Cancun. Given I just wanted somewhere to Stay overnight in between flights it met its purpose. Please note this is a holding room- bed, shower, TV. All in good condition and comfortable for 1-2 people. No tea and coffee maker/kettle. No fridge. There is a bottle of water provided. 7-11 behind the property. Pharmacy and Walmart in the same building and there is a huge mall across the street, so you will find food options nearby. I chose it because I am a LeAccor member only to find out to accumulate points you HAVE to book via the hotel website and not any third parties.
Good
6.3
Pros: Room was small but comfortable enough. Location worked for a stay pre flight
Okay
5.0
Pros: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Okay
4.0
Pros: THE STAFF WAS NICE AND HELPFUL. THEY ALSO SPOKE ENGLISH WHICH IS A PLUS. THE RESTAURANTS NEARBY WERE GREAT. A MONEY EXCHANGE WAS A 5 TO 7 MINUTE WALK AWAY. THE ADJOINING SUPERMARKET WAS CONVENIENT.
Details
Reviews
Overall 8.0 Excellent
Based on 6,789 reviews
Location
9.0
WiFi
8.1
Service
7.3
Breakfast
6.0
Room
4.1
Comfort
2.9
Wellness
1.6
Pool
0.3
Location
8.7
Service
7.5
WiFi
6.8
Breakfast
6.0
Room
4.5
Comfort
2.7
Location
8.9
Service
7.5
WiFi
7.2
Breakfast
5.4
Room
3.8
Comfort
3.1
Location
9.1
Service
7.6
Breakfast
6.3
Cleanliness
5.2
Room
4.4
Comfort
3.4
Location
8.9
Service
7.4
Breakfast
6.3
Cleanliness
5.7
Room
4.1
Comfort
3.3
7.1 Good
Pros: Clean and tidy , great location . Good hot water and internet .
Cons: It’s very difficult in a twin share room as the rooms are so small . There are some really good staff and some average staff .
9.2 Excellent
Pros: Good location within walking distance of mall and short cab ride to airport.
Cons: Bedding is getting a little tired and the mattress cover seemed like it was a plastic sheet.
7.5 Good
Pros:
Cons: The guys in the reception, all of them weren’t very charming, once we got there they didn’t say welcome, how are You stuff like that!! And when I ask for my bill one of them didn’t know where to look for so I didn’t like the receptionist service!!
4.0 Okay
Pros: Most horrible checking in experience.
Cons: Check in process
9.0 Excellent
Pros: Nice breakfast.
Cons: No kettle in the room.
6.0 Good
Pros:
Cons: The room was a bit run down, door handle frequently got stuck and wouldn't open with the card unless held in a particular position. Also the bathroom was a bit old, sink water facet worked badly. An upgrade will be very helpful to keep this hotel at a good standard.
4.0 Okay
Pros:
Cons: There isn’t an airport shuttle which is the reason we booked as we were staying for a stop over
10.0 Excellent
Pros: Every thing was as expected.
Cons: no
7.0 Good
Pros: Good location - centre of Cancun. Given I just wanted somewhere to Stay overnight in between flights it met its purpose. Please note this is a holding room- bed, shower, TV. All in good condition and comfortable for 1-2 people. No tea and coffee maker/kettle. No fridge. There is a bottle of water provided. 7-11 behind the property. Pharmacy and Walmart in the same building and there is a huge mall across the street, so you will find food options nearby. I chose it because I am a LeAccor member only to find out to accumulate points you HAVE to book via the hotel website and not any third parties.
Cons:
6.3 Good
Pros: Room was small but comfortable enough. Location worked for a stay pre flight
Cons: Check in staff were unfriendly - struggled to find our booking. We ended up with a room on 5th floor which was undergoing renovation with workmen and dust along the corridor. Sheet was stained. Breakfast was disappointing
5.0 Okay
Pros: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Cons: Very basic furnishings, small rooms. Pricy rates
4.0 Okay
Pros: THE STAFF WAS NICE AND HELPFUL. THEY ALSO SPOKE ENGLISH WHICH IS A PLUS. THE RESTAURANTS NEARBY WERE GREAT. A MONEY EXCHANGE WAS A 5 TO 7 MINUTE WALK AWAY. THE ADJOINING SUPERMARKET WAS CONVENIENT.
Cons: THEY DIDN'T ACCEPT $US DOLLARS WHICH WAS EXTREMELY INCONVENIENT!!! ONE OF MY RESERVATIONS WAS CANCELLED AND I STILL DON'T KNOW WHY. WE HAD TO WAIT OVER AN HOUR TO GET ANOTHER ROOM. THANKFULLY ANOTHER ROOM WAS AVAILABLE.
The ibis Cancun Centro hotel is in the city's largest financial district, a stone's throw from the Las Américas shopping center, just 15 minutes away from the airport and 10 minutes from the crystal-clear waters of Cancún. The hotel has 190 modern and comfortable rooms, an "ibis Kitchen Lounge" restaurant, daily buffet breakfast and a bar with a 24/7 snack service. The hotel offers free WIFI, a car park and access for people with reduced mobility and is strictly non-smoking
With a stay at City Express Cancun, you'll be centrally located in Cancun, just a 3-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 7.7 Good
Based on 1,492 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.3
Pros: The Breakfast was good
Excellent
8.3
Pros: Reception staff and breakfast
Excellent
10.0
Pros: Restaurants n plaza we’re nearby
Mediocre
3.3
Pros: Noooo good better no pay with cards, cash only
Excellent
8.0
Pros: Central, near Cheadrui and buses.Nice little pool, good breakfast with fruit and eggs.
Excellent
8.8
Pros: Great location.
Good
7.1
Pros: Location
Mediocre
2.9
Pros: Nothing
Excellent
8.8
Pros: Es un muy buen hotel en relación precio camisa, conformatble y agradable para descansar
Excellent
8.0
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Details
Reviews
Overall 7.7 Good
Based on 1,492 reviews
Location
9.1
Service
6.3
Breakfast
6.2
Room
3.8
Cleanliness
3.4
WiFi
3.4
Comfort
3.3
Amenities
3.1
Location
8.9
Breakfast
6.2
Service
6.0
Room
3.6
Cleanliness
3.5
Vibe
2.8
Location
9.2
Breakfast
6.4
Service
6.1
Room
3.1
Comfort
3.1
Service
5.6
Room
3.1
6.3 Good
Pros: The Breakfast was good
Cons: The bed had sand and was dirty. On the first night we had no towels in the room.
8.3 Excellent
Pros: Reception staff and breakfast
Cons: It looks better in the internet pictures but in reality is not as good
10.0 Excellent
Pros: Restaurants n plaza we’re nearby
Cons: Not available
3.3 Mediocre
Pros: Noooo good better no pay with cards, cash only
Cons:
8.0 Excellent
Pros: Central, near Cheadrui and buses.Nice little pool, good breakfast with fruit and eggs.
Cons: Room did not have a window that opened to ventilate. Need couple more racks to hang and dry things.
8.8 Excellent
Pros: Great location.
Cons: I contacted the hotel to request an early check in and they told me there was not a problem with that, but when we arrived we had to wait a couple of hours until 3 pm to check in because we were told there was not an available room for us.
7.1 Good
Pros: Location
Cons: Air conditioning, very noisy.
2.9 Mediocre
Pros: Nothing
Cons: Staff didn’t speak English. Air conditioner was like a jet airplane. Security definitely a problem as exterior rear locks in hotel were broken and anyone could enter hotel from the street. What a joke. I have never left a hotel early but did with this one. Terrible hotel and not good for non Mexicans. Never again.
8.8 Excellent
Pros: Es un muy buen hotel en relación precio camisa, conformatble y agradable para descansar
Cons: El servicio de internet no funcionó bien durante
Mi estancia
8.0 Excellent
Pros:
Cons: Breakfast
With a stay at City Express Cancun, you'll be centrally located in Cancun, just a 3-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 7.0 Good
Based on 1,843 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Enjoyed dinner - very friendly and helpful staff - including the night mgr. I wanted a 'substitute', and they were eager to provide it. Loved the Spa.
Good
7.0
Pros: Nice big pool, close to central bus station.
Excellent
8.3
Pros: Friendly and helpful staff. Spacious room and bathroom. great location. Spa was great.
Good
7.0
Good
6.0
Pros: Location was very good
Good
7.1
Pros: Good location to bars, it's air conditioned and its a
cool looking hotel. the hotel bar food is kinda crappy. The water didn't work for the first few hours after we checked in but I'm pretty sure they had it turned off to our floor to converse it or something. That's what it sounded like anyways. There's no blankets on the beds, only sheets. We stayed for $60 cad. You're in a good location for bars, everything's walking distance and you have a ton of choices. I'd stay here again. We didn't see any bugs (and I looked) and the bed was pretty comfy
Good
7.5
Pros: Friendly stuff. Interesting wall paintings. Swimming pool. Great location near the historical centre.
Excellent
8.0
Pros: I loved the beautiful murals painted throughout the hallways. This hotel provides a great alternative if your main focus in Cancun isn't the beach, but a travel connection elsewhere. The ADO bus station is about a 10 minute walk from the hotel.
Mediocre
3.4
Mediocre
2.5
Pros: The Hotel had potential. Only if they could've just kept it clean. Smh!
Details
Reviews
Overall 7.0 Good
Based on 1,843 reviews
Location
8.7
Bar
5.7
Food
5.5
Pool
5.2
Vibe
5.2
Beach
5.0
Breakfast
5.0
Service
4.6
Comfort
3.4
Room
3.0
Amenities
2.9
Cleanliness
1.9
WiFi
1.4
Location
8.6
Vibe
5.0
Service
5.0
Pool
4.8
Comfort
3.4
Room
3.0
Amenities
2.6
Cleanliness
1.7
WiFi
0.9
Location
8.7
Pool
5.8
Food
5.5
Vibe
4.5
Service
4.3
Comfort
3.0
Amenities
2.7
Room
2.2
Cleanliness
1.9
Service
4.8
Amenities
2.5
Room
2.2
Cleanliness
1.9
Room
2.3
8.0 Excellent
Pros: Enjoyed dinner - very friendly and helpful staff - including the night mgr. I wanted a 'substitute', and they were eager to provide it. Loved the Spa.
Cons: Night and day - on the other hand, I disliked the breakfast. Ignored by the one waiter too busy sweeping the floor. When the food was finally served - it was cold. Desk manager allowed me to take from the breakfast buffet in lieu of a cold meal. Night waiter was excellent - breakfast waiter -not so much.
7.0 Good
Pros: Nice big pool, close to central bus station.
Cons: Mould in the bathroom, dripping holes in the ceiling and the bathroom window was stuck open. That in itself is not a problem until the cleaners leave the door open and room is full of mozzies!
8.3 Excellent
Pros: Friendly and helpful staff. Spacious room and bathroom. great location. Spa was great.
Cons: Elevator not working. Food in Adelita. Broken Pool Patio furniture
7.0 Good
Pros:
Cons: Our flights were messed up with Thomas cook, we asked if they could accommodate us staying one night earlier. They said that was fine and we should converse at reception when we arrived. We arrived and the reception denied us moving the date. We had to pay twice. If we had known this before we would have cancelled. Terrible service, would not go back.
6.0 Good
Pros: Location was very good
Cons: Television did not work No blanket for the beds Smelled humidity Elevator not working
7.1 Good
Pros: Good location to bars, it's air conditioned and its a
cool looking hotel. the hotel bar food is kinda crappy. The water didn't work for the first few hours after we checked in but I'm pretty sure they had it turned off to our floor to converse it or something. That's what it sounded like anyways. There's no blankets on the beds, only sheets. We stayed for $60 cad. You're in a good location for bars, everything's walking distance and you have a ton of choices. I'd stay here again. We didn't see any bugs (and I looked) and the bed was pretty comfy
Cons:
7.5 Good
Pros: Friendly stuff. Interesting wall paintings. Swimming pool. Great location near the historical centre.
Cons: Walls looked a bit dirty. Toilet seat broken. Elevator not working.
8.0 Excellent
Pros: I loved the beautiful murals painted throughout the hallways. This hotel provides a great alternative if your main focus in Cancun isn't the beach, but a travel connection elsewhere. The ADO bus station is about a 10 minute walk from the hotel.
Cons: The front desk staff could be a bit less formal and more friendly.
3.4 Mediocre
Pros:
Cons: Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
2.5 Mediocre
Pros: The Hotel had potential. Only if they could've just kept it clean. Smh!
Cons: There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else.
Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Caribe Internacional is centrally located in Cancun, a 4-minute walk from Las Palapas Park and 5 minutes by foot from Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 6.6 Good
Based on 2,012 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.0
Pros: After the AC was fixed it was okay.
Good
6.7
Pros: It's a safe place for stay some nights. We enjoy the breakfast in the cafeteria. The pool it's ok.
Mediocre
2.0
Pros: it had an AC
Okay
4.2
Pros: The water cooler in the hallways.
Mediocre
2.5
Pros: Nothing
Mediocre
2.0
Good
7.9
Pros: Loved the pool area and the rooms were nice and large! Was a very social place we brought our friends over with no drama. And it felt safe the area.
Excellent
8.8
Pros: the location is amazing
Okay
4.6
Pros: There is a bad smell in the rooms the bathrooms are not hygienic book for two nights and I only had one
Excellent
8.0
Pros: Enjoyed b'fast by the pool.
Mediocre
2.0
Pros: Nothing
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Details
Reviews
Overall 6.6 Good
Based on 2,012 reviews
Location
8.4
Breakfast
6.7
Beach
6.0
Service
5.3
Food
4.5
Bar
4.2
Comfort
2.6
WiFi
2.6
Room
2.4
Cleanliness
2.3
Vibe
2.2
Amenities
1.6
Location
8.2
Pool
7.8
Breakfast
7.3
Value
7.2
Service
6.0
Comfort
2.7
Cleanliness
2.6
Room
2.1
Amenities
1.9
Vibe
1.6
WiFi
1.1
Location
8.5
Service
5.0
Comfort
2.3
Cleanliness
2.0
Room
1.5
Service
5.0
Room
1.5
7.0 Good
Pros: After the AC was fixed it was okay.
Cons: The fact of not checking the AC before we occupied the room.
6.7 Good
Pros: It's a safe place for stay some nights. We enjoy the breakfast in the cafeteria. The pool it's ok.
Cons: No restaurant in the afternoon or evening in the hotel. No water bottles in the rooms or coffee. They need to work in better facilities for guests with special needs. The wheelchair couldn't enter in the bathrooms. The doors are stretch.
2.0 Mediocre
Pros: it had an AC
Cons: Get a Airbnb over this no tell motel
The pictures you see advertised are not what you get.
The toilet leaked from back so the floor was always soaked.
The girl behind the counter didnt speak English as advertised and had to go outside and have a taxi driver translate.
The only WIFI was in the lobby not in the room as advertised.
The closet door was broken, shelf was hanging off wall. a door leading to the next room was thin and people kept trying to open it all night.
I have pictures if you'd like to see them.
I left after the first night to an Airbnb and was literally half the price and was so much nicer.
I would like a refund!!
4.2 Okay
Pros: The water cooler in the hallways.
Cons: Despite it stating it has free wifi in the bedrooms, this is a lie. Wifi is only available in the lobby. When we asked why this was advertised falsely they simply shrugged their shoulders and didn't address it. We work from our laptops while travelling so a place advertising wifi in rooms falsely affects us. We had to stay downstairs in the lobby the majority of the evening instead of the comfort of our rooms. Had the property not have been so dishonest we wouldnt have booked here. Then to make matters worse a nightclub is attached to the property which opens its doors at 11.30pm and plays loud dance music till 5.30am making it near impossible to sleep. We were on the 5th floor and the bass from the speakers was shaking our windows all through the night. There are numerous of taxis outside the hotel that charge you double than any other taxi. We were qouted $80 pesos to be brought on a 5min journey to a shopping outlet. We turned it down and hailed a taxi passing by hotel, and was qouted $40 pesos. The drivers outside seem intent on ripping off the guests.
2.5 Mediocre
Pros: Nothing
Cons: Everything
2.0 Mediocre
Pros:
Cons: Mal atención de parte de los recepcionistas
7.9 Good
Pros: Loved the pool area and the rooms were nice and large! Was a very social place we brought our friends over with no drama. And it felt safe the area.
Cons: I got told I didn’t check in when I did, so possible could get charged again. I’d recommend paying on card or getting a receipt so this doesn’t happen to you.
8.8 Excellent
Pros: the location is amazing
Cons: you don't have wifi access everywhere
4.6 Okay
Pros: There is a bad smell in the rooms the bathrooms are not hygienic book for two nights and I only had one
Cons:
8.0 Excellent
Pros: Enjoyed b'fast by the pool.
Cons:
2.0 Mediocre
Pros: Nothing
Cons: Awful..... the worst experience ever
Caribe Internacional is centrally located in Cancun, a 4-minute walk from Las Palapas Park and 5 minutes by foot from Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 6.5 Good
Based on 1,115 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
8.3
Pros: Staff is very friendly location is great. But you can’t beat the price and there was even breakfast.
Good
6.3
Pros: Friendly staff. Luggage room. Close to Ado station.
Excellent
8.0
Pros: Nice location and a cheap hotel
Mediocre
3.0
Pros: The Stuff was quite friendly
Okay
4.2
Pros: .... Nothing at all.
Good
6.0
Pros: Very friendly people.
Poor
1.0
Good
6.3
Pros: The location was fine, we walked to the ADO bus station and it only took around 15 mins
Good
6.0
Pros: Wifi was good, simple breakfast included, close to ADO station.
Details
Reviews
Overall 6.5 Good
Based on 1,115 reviews
Location
9.1
Beach
8.9
WiFi
8.4
Service
6.9
Breakfast
3.7
Food
3.3
Room
3.0
Cleanliness
2.4
Amenities
2.3
Comfort
2.1
Location
9.0
Value
9.0
Service
6.0
Breakfast
4.0
Room
2.9
Cleanliness
2.7
Comfort
2.5
Location
9.2
Service
6.6
Room
2.9
Comfort
2.5
Service
7.1
Room
2.4
Comfort
2.0
8.3 Excellent
Pros: Staff is very friendly location is great. But you can’t beat the price and there was even breakfast.
Cons: Showers not great but still passable
6.3 Good
Pros: Friendly staff. Luggage room. Close to Ado station.
Cons: Extremely uncomfortable bed. Breakfast wasn't good.
8.0 Excellent
Pros: Nice location and a cheap hotel
Cons:
3.0 Mediocre
Pros: The Stuff was quite friendly
Cons: The Stuff was quite friendly but very unorganized and uninformed. I stayed in the dorm and the beds were very fragile, the air was bad and the mattress was uncomfortable. The bathroom was hell dirty and the floor was totally wet. The breakfast was very very basic with toast, jam and coffee. I would not stay here again
4.2 Okay
Pros: .... Nothing at all.
Cons: Was dirty, the room was hot and dark, the light was turning on and off constantly. The worse hostal. I had a room for 3 night but I change to another hostal after the first night.
6.0 Good
Pros: Very friendly people.
Cons: Bathrooms were dirty and it was very noisy in the room (we heard everything from whole building)
1.0 Poor
Pros:
Cons: The bathroom was horrible, there was no hot water. Room was old - only two beds, nothing else. Kitchen area very dirty
6.3 Good
Pros: The location was fine, we walked to the ADO bus station and it only took around 15 mins
Cons:
6.0 Good
Pros: Wifi was good, simple breakfast included, close to ADO station.
Cons: No hot water for shower, the bath towel provided was damp, very loud at night (I am not sure whether it is because they don't have a quiet hour or because they don't enforce it).
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