Best Cancún hotels near Malecon Americas
Step into the tranquil environment of Four Points by Sheraton Cancún Centro, where you can delight in sophisticated amenities such as free Wi-Fi, soothing accommodations and an on-site fitness center. Surrounded by the beauty of the Caribbean Sea and Mayan culture, our Quintana Roo hotel is perfect for exploring the area with passion. When you're not at the beach, seek an authentic experience downtown, marvel at sculptures at Cancún Underwater Museum and appreciate our easy connection to Galenia Hospital. Once you retreat to our modern rooms, find sanctuary on our plush bedding. Once hunger strikes, luxuriate in convenience with our 24-hour room service, or enjoy tempting dishes at one of our restaurants. During downtime, feel renewed at our on-site spa, and take a dip in our rooftop pool while sipping on cocktails. Planning an event? Allow our cozy meeting space, AV equipment and catering options to elevate conferences and celebrations alike. At Four Points by Sheraton Cancún Centro, escape the ordinary.
Overall 9.0 Excellent
Based on 783 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: They are close to the center area of the city. Conveniently accessible. Great staff and attention. Ample room and nice facilities. The breakfast buffet was great.
Excellent
9.6
Pros: Great room and very helpful staff who go out of their way for you. Easy to access the airport.
Excellent
10.0
Pros: Front desk staff were very courteous and helpful.
Good
6.7
Pros: Comfortable beds Spa massages and facial were amazing!
Excellent
8.8
Pros: The staffs were great. They are very kind.
Okay
5.0
Pros: The hotel is nice
Excellent
9.6
Pros: The gym is big and has amazing view, swimming pool is big enough too with nice view. Parking is free and plenty of space. Room is big, everything is great and staff if very attentive
Excellent
8.3
Excellent
8.8
Excellent
10.0
Pros: I was really impressive by kind staff. I could take a taxi easily. The room was very quiet.
Excellent
9.6
Pros: OMG The bed & pillows SO COMFY....I wanted to take home with me
Excellent
10.0
Pros: Great place for a quick trip, business or leisure. Ample facilities, great food and excellent service.
Details
Reviews
Overall 9.0 Excellent
Based on 783 reviews
WiFi
9.4
Wellness
9.3
Vibe
9.2
Service
9.0
Room
8.7
Bar
8.6
Comfort
8.6
Amenities
8.3
Breakfast
8.1
Location
7.7
Food
6.7
Beach
4.2
Room
8.3
Service
9.0
Food
6.8
10.0 Excellent
Pros: They are close to the center area of the city. Conveniently accessible. Great staff and attention. Ample room and nice facilities. The breakfast buffet was great.
Cons:
9.6 Excellent
Pros: Great room and very helpful staff who go out of their way for you. Easy to access the airport.
Cons: The area felt very distant from the main part of town. I didn't fancy walking along around the area.
10.0 Excellent
Pros: Front desk staff were very courteous and helpful.
Cons:
6.7 Good
Pros: Comfortable beds Spa massages and facial were amazing!
Cons: Don’t generally like big American style hotel groups so just personal.
8.8 Excellent
Pros: The staffs were great. They are very kind.
Cons: Breakfast was not satisfied.
5.0 Okay
Pros: The hotel is nice
Cons: The staff was rude, they promise us a special New Year’s Eve dinner and it wasn’t true
9.6 Excellent
Pros: The gym is big and has amazing view, swimming pool is big enough too with nice view. Parking is free and plenty of space. Room is big, everything is great and staff if very attentive
Cons: Make sure you double-check your free breakfast (if included) when check-in, cos they asked me to pay and had to get refund after talking to receptionist and showing the booking confirmation.
8.3 Excellent
Pros:
Cons: Convenient place to my needs and staff are very helpful
8.8 Excellent
Pros:
Cons: Restaurant was always cold
10.0 Excellent
Pros: I was really impressive by kind staff. I could take a taxi easily. The room was very quiet.
Cons: nothing.
9.6 Excellent
Pros: OMG The bed & pillows SO COMFY....I wanted to take home with me
Cons: The hotel met all my expectations
10.0 Excellent
Pros: Great place for a quick trip, business or leisure. Ample facilities, great food and excellent service.
Cons:
Step into the tranquil environment of Four Points by Sheraton Cancún Centro, where you can delight in sophisticated amenities such as free Wi-Fi, soothing accommodations and an on-site fitness center. Surrounded by the beauty of the Caribbean Sea and Mayan culture, our Quintana Roo hotel is perfect for exploring the area with passion. When you're not at the beach, seek an authentic experience downtown, marvel at sculptures at Cancún Underwater Museum and appreciate our easy connection to Galenia Hospital. Once you retreat to our modern rooms, find sanctuary on our plush bedding. Once hunger strikes, luxuriate in convenience with our 24-hour room service, or enjoy tempting dishes at one of our restaurants. During downtime, feel renewed at our on-site spa, and take a dip in our rooftop pool while sipping on cocktails. Planning an event? Allow our cozy meeting space, AV equipment and catering options to elevate conferences and celebrations alike. At Four Points by Sheraton Cancún Centro, escape the ordinary.
Located in Cancun (Downtown Cancun), Suites Malecon Cancun is within a 10-minute walk of Plaza Las Americas and Dubai Palace Casino. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
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Overall 8.9 Excellent
Based on 1,532 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Room clean and great view.
Excellent
9.6
Pros: Perfect. Best luxury apartment I've ever had for a cheap price
Excellent
9.6
Pros: Great location, very safe. Great gym and pool facility. Staff very friendly and help. Security service exceptional. Nice kitchen
Good
6.3
Pros: Large shopping centre below. Beautiful swimming pool area. Large apartment.
Excellent
10.0
Pros: Really easy to get around. Real close to plaza Americas so that was convenient
Excellent
10.0
Pros: What can I say.. well ill try.. The place is spotlessly clean, 1 bed apt with sea view, it is NOT small!! All mod cons, access to shopping centre for supermarkets etc,, Above all , the staff are a credit to their employer!!! Give em a raise,.. ive been around south america and i understand. That they are some of the friendliest people on the planet, however, these ones are exceptional!! If you booking in cancun, this is for you!!
Good
6.0
Pros: How much was included in the room: Dishes, etc.
Closeness to the shopping mall and restaurants
Excellent
9.6
Pros: Shopping area close, apartment feels like home, great balcony with a view, safe, good kitchen facility, gym and pool very good, recreational lobby
Mediocre
3.8
Pros: Nothing
Excellent
9.2
Pros: Super nice environment! Great location...! Good breakfast and restaurant staff...! We enjoy it 100%...! But seriously is little price...
Excellent
10.0
Pros: We loved the 2 beds-2 baths condo. Very luxurious and has everything needed for a family. TV with cable in every room. Fully furnished kitchen. Washer and dryer. Great views and wonderful swim pool and balcony. Free wifi. Very safe and secure. Maid service everyday.
Excellent
10.0
Pros: Everything
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Details
Reviews
Overall 8.9 Excellent
Based on 1,532 reviews
Location
8.9
Cleanliness
8.2
Room
8.2
Service
8.2
WiFi
8.2
Breakfast
6.3
Beach
4.8
Bar
4.4
Pool
9.0
Location
8.6
Room
8.1
Service
7.6
Breakfast
6.1
Food
4.9
Pool
9.2
Location
9.0
Service
8.4
Room
7.9
Comfort
6.8
Breakfast
6.3
Room
7.7
10.0 Excellent
Pros: Room clean and great view.
Cons: A little larger room would have been nice.
9.6 Excellent
Pros: Perfect. Best luxury apartment I've ever had for a cheap price
Cons: Very hard to find the entrance! Please explain better!
9.6 Excellent
Pros: Great location, very safe. Great gym and pool facility. Staff very friendly and help. Security service exceptional. Nice kitchen
Cons: Maid service is slow
6.3 Good
Pros: Large shopping centre below. Beautiful swimming pool area. Large apartment.
Cons: Location. Too far from everything. We should of done our research better.
10.0 Excellent
Pros: Really easy to get around. Real close to plaza Americas so that was convenient
Cons: n/a
10.0 Excellent
Pros: What can I say.. well ill try.. The place is spotlessly clean, 1 bed apt with sea view, it is NOT small!! All mod cons, access to shopping centre for supermarkets etc,, Above all , the staff are a credit to their employer!!! Give em a raise,.. ive been around south america and i understand. That they are some of the friendliest people on the planet, however, these ones are exceptional!! If you booking in cancun, this is for you!!
Cons: Absolutely nothing at all.. even down to security at the gates 5 star!
6.0 Good
Pros: How much was included in the room: Dishes, etc.
Closeness to the shopping mall and restaurants
Cons: The cleanliness-Towels and linen were not so fresh
9.6 Excellent
Pros: Shopping area close, apartment feels like home, great balcony with a view, safe, good kitchen facility, gym and pool very good, recreational lobby
Cons: Timing of maid services.
3.8 Mediocre
Pros: Nothing
Cons: Facility was old and nothing worked
9.2 Excellent
Pros: Super nice environment! Great location...! Good breakfast and restaurant staff...! We enjoy it 100%...! But seriously is little price...
Cons: Now, at that cost is to much to require a full-booking so long ahead with a $0 refund... :-( Life happens fellows... :-o
10.0 Excellent
Pros: We loved the 2 beds-2 baths condo. Very luxurious and has everything needed for a family. TV with cable in every room. Fully furnished kitchen. Washer and dryer. Great views and wonderful swim pool and balcony. Free wifi. Very safe and secure. Maid service everyday.
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
Located in Cancun (Downtown Cancun), Suites Malecon Cancun is within a 10-minute walk of Plaza Las Americas and Dubai Palace Casino. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
A stay at Grand City Hotel places you in the heart of Cancun, within a 15-minute walk of Market 28 and Plaza Las Americas. Free self parking is available onsite.
Overall 8.8 Excellent
Based on 428 reviews
All reviews
- All reviews
Excellent
9.6
Pros: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.
Excellent
10.0
Pros: location, rooms
Excellent
10.0
Pros: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
Excellent
8.8
Pros: It was very closed off from the road and felt very safe. Personnel is very friendly.
Good
7.7
Pros: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Good
6.8
Pros: Clean and simple. Good for what we needed.
Good
7.5
Pros: Receptionists were helpful and friendly.
Excellent
9.2
Pros: Nice hotel with a very pleasant atmosphere. Spacous room with comfortable beds, nice bathroom. The hotel and the room was clean, staff was helpful. Although breakfast was not included in our price, the hotel provided a good selection of typical local food to chose from (to be paid).
Okay
4.8
Pros: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair.
Easy ground level free parking.
Excellent
9.6
Pros: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Excellent
10.0
Pros: I stayed one night, the staff were helpful and friendly, location was good to walk around, the room is big and comfortable
Excellent
9.6
Pros: Great location, super comfortable and clean!
Details
Reviews
Overall 8.8 Excellent
Based on 428 reviews
Food
9.5
Pool
9.4
Cleanliness
9.2
Service
9.1
Value
8.8
Location
8.8
Room
8.7
Vibe
8.0
Comfort
7.2
WiFi
7.1
Bar
6.9
Breakfast
6.8
9.6 Excellent
Pros: I am a Travel Agency Owner and was visiting another Resort for the following 3 days. I only needed 1 night and found the Grand City Hotel in my Portal. It was a GRAND experience and would recommend it to any of my clients that want something local, economical and clean.
Cons: I didn't get a 'chance' to try the restaurant but was informed by other guests that it wasn't so well. Additionally, although an extremely small Hotel, there is no elevator. I had assistance checking into my room, but not checking out. Therefore, I had to carry my luggage down a flight of stairs.
10.0 Excellent
Pros: location, rooms
Cons:
10.0 Excellent
Pros: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
Cons:
8.8 Excellent
Pros: It was very closed off from the road and felt very safe. Personnel is very friendly.
Cons: Location is near alot of shops and restaurants but far away from downtown and the hotel zone
7.7 Good
Pros: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Cons: Had to be in your room for a/c to work,.(no cooling room for your return), small refrigerate didn't cool well. That's all, no bad deal. Beds are firm but I like that.
6.8 Good
Pros: Clean and simple. Good for what we needed.
Cons: The "third bed" in the room turned out to be a couch that folded down. Ok, but not as expected.
7.5 Good
Pros: Receptionists were helpful and friendly.
Cons: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.
9.2 Excellent
Pros: Nice hotel with a very pleasant atmosphere. Spacous room with comfortable beds, nice bathroom. The hotel and the room was clean, staff was helpful. Although breakfast was not included in our price, the hotel provided a good selection of typical local food to chose from (to be paid).
Cons: Our room's window was facing to a firewall. But as we spent very limited time in the room during the day, it was not annoying. Nothing else to mention.
4.8 Okay
Pros: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair.
Easy ground level free parking.
Cons: Terrible check in. Dispute my confirmed reservation that I provided the check in staff made us wait. Not sure if he found the reservation.
Terrible to have rock and roll till just after4:00AM!!!!!
9.6 Excellent
Pros: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Cons: Nothing. All was good.
10.0 Excellent
Pros: I stayed one night, the staff were helpful and friendly, location was good to walk around, the room is big and comfortable
Cons: The breakfast was really bad sorry
9.6 Excellent
Pros: Great location, super comfortable and clean!
Cons: Slow internet in the rooms.
A stay at Grand City Hotel places you in the heart of Cancun, within a 15-minute walk of Market 28 and Plaza Las Americas. Free self parking is available onsite.
A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 1-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
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Overall 8.7 Excellent
Based on 1,201 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: Very good size and comfortable room, very courteous and efficient staff, car park was easy to get to. We were just passing by and it was perfect for our purposes.
Excellent
9.2
Pros: Clean ang spacious room.
Good
7.5
Excellent
10.0
Pros: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!
Excellent
10.0
Pros: Very satisfied with the staff. Thanks to Mr Norman Canul, he took care of us the Best way. He is amazing person who deserve a big respect and promotion.
Good
7.9
Pros: Nice breAkfast, pretty pool
Good
7.5
Pros: You have to make sure to count your towels because if not they’ll charge you at the end also make sure you count everything that’s in the snack bar because I was charge for things that I didn’t even touch and they still charge me for him very disappointed they said that I had eight tiles I only had six my sons room only had six also but on the piece of paper they give you they say it’s a per room and only six per room then they would’ve build me
Excellent
9.6
Pros: Friendly people, always willing to help.
Excellent
9.6
Pros: Great big room, good bathroom/shower, quick check-in and check-out
Excellent
10.0
Pros: The check in process was amazing They took their time making sure I knew what I was getting in to and made sure I was okay with what they offered
Excellent
8.8
Pros: Good for price and staying 1 night passing through Cancun to other destinations in Mexico.
Excellent
10.0
Pros: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.
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Details
Reviews
Overall 8.7 Excellent
Based on 1,201 reviews
WiFi
9.0
Value
8.4
Service
8.4
Location
8.4
Room
8.3
Comfort
7.5
Pool
5.1
Breakfast
5.0
Wellness
4.0
Beach
3.6
Service
8.3
Room
8.1
Location
7.8
Comfort
7.7
Service
8.4
Room
8.0
9.6 Excellent
Pros: Very good size and comfortable room, very courteous and efficient staff, car park was easy to get to. We were just passing by and it was perfect for our purposes.
Cons:
9.2 Excellent
Pros: Clean ang spacious room.
Cons: Service during breakfast is quite slow
7.5 Good
Pros:
Cons: The bed would be softer.
10.0 Excellent
Pros: I was so impressed with the quality of bed! I never had a mattress so comfortable and room service too!
Cons:
10.0 Excellent
Pros: Very satisfied with the staff. Thanks to Mr Norman Canul, he took care of us the Best way. He is amazing person who deserve a big respect and promotion.
Cons:
7.9 Good
Pros: Nice breAkfast, pretty pool
Cons:
7.5 Good
Pros: You have to make sure to count your towels because if not they’ll charge you at the end also make sure you count everything that’s in the snack bar because I was charge for things that I didn’t even touch and they still charge me for him very disappointed they said that I had eight tiles I only had six my sons room only had six also but on the piece of paper they give you they say it’s a per room and only six per room then they would’ve build me
Cons: You have to make sure to count your towels because if not they’ll charge you at the end also make sure you count everything that’s in the snack bar because I was charge for things that I didn’t even touch and they still charge me for him very disappointed they said that I had eight tiles I only had six my sons room only had six also but on the piece of paper they give you they say it’s a per room and only six per room then they would’ve build me
9.6 Excellent
Pros: Friendly people, always willing to help.
Cons:
9.6 Excellent
Pros: Great big room, good bathroom/shower, quick check-in and check-out
Cons: We were lucky to get a carpark; spaces seem limited
10.0 Excellent
Pros: The check in process was amazing They took their time making sure I knew what I was getting in to and made sure I was okay with what they offered
Cons: No complaints
8.8 Excellent
Pros: Good for price and staying 1 night passing through Cancun to other destinations in Mexico.
Cons: Not much in the breakfast option included in the booking. Extras like yogurt need to be paid for additionally. The gym is very, very small and was like a hot box!
10.0 Excellent
Pros: The starff is very good. they are all very polite and kind. The room is clean. Lunch is delicious and not expensive. I like here.
Cons:
A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 1-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free valet parking is available onsite.
Ramada Cancun City is conveniently located in Cancun Downtown with exceptional accessibility to Corporations, entertainment areas, beaches, malls, discotheques, bars, pharmacies, banks and local hospitals. This fully renovated 100% non-smoking facility offers services for Corporate and Leisure Travelers with Restaurant, Bar, Lounge, Gym, Concierge, Executive Floor, Outdoor Pool and Travel Agent Desk. The Business Center offers complimentary use of computers, copy and fax, secretarial service and Coffee Breaks. For your convenience, High Speed Wireless Internet Access service is available in all public areas. If you like a quick break on the Beach, our complimentary Shuttle Service will take you in and out from the Facility in a Breeze. Welcome to Ramada Cancun City. Extra Person Charge is 150 Pesos.
Overall 8.5 Excellent
Based on 1,745 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: Staff is friendly. Breakfast was ok. A few restaurants close by.
Excellent
9.6
Pros: Great location, close to the ADO busterminal. The room was huge. Comfortable bed and a modern bathroom. Staff was very friendly and helpful. There is a bus that takes you to the beach.
Excellent
9.6
Pros: Staff are really nice . Jazmin in the reception so helpful even arranged take away breakfast for us due to an early flight to catch.
Excellent
10.0
Pros: The selection of breakfast was excellent. There was a different variety every morning. The famous La Parilla restaurant was just a few steps away. The location was excellent as it was close to the bus stop and to all other restaurants and bars.
Excellent
10.0
Pros: Bedrooms nice size, clean spotless and excellent service
Okay
5.4
Pros: The quesadilla and omelet for breakfast were delicious. Had a beautiful pool and lobby area.
Good
6.0
Excellent
9.6
Pros: The breakfast food was great the dinner wasn't bad the staff is excellent special lady that did my room love her
Good
7.5
Pros: I like the morning breakfast that you can order egg on the spot, good variety of the hot dishes. Cleanliness is and Noise level is alright, nothing to complain. There is gym n pool. From hotel to market 28 is walking distance.
Excellent
9.6
Pros: The pool it's very clean ; the buffet breakfast it's delicious ,, and variety, All Employee Help to us .. The parking lot it's secure ; in the Recepcion always are kind ...
Good
7.1
Pros: the rrom was nice
Excellent
10.0
Pros: Staff and location.
Details
Reviews
Overall 8.5 Excellent
Based on 1,745 reviews
Pool
9.1
Service
8.9
Location
8.5
Breakfast
8.5
Room
7.4
WiFi
6.6
Pool
9.2
Breakfast
8.7
Cleanliness
8.6
Service
8.5
Location
8.5
Room
7.5
Comfort
6.4
Breakfast
9.0
Pool
9.0
Service
8.7
Location
8.7
Cleanliness
8.6
Room
6.9
Service
9.0
Location
8.5
Breakfast
8.5
Service
9.0
Breakfast
8.7
7.1 Good
Pros: Staff is friendly. Breakfast was ok. A few restaurants close by.
Cons: A/C was in a bad condition, very old and noisy. Location is ok if you want to be close to the airport. Not close to zona hotelera which is the 'place to be'. Rooms were ok, not really 4 star.
9.6 Excellent
Pros: Great location, close to the ADO busterminal. The room was huge. Comfortable bed and a modern bathroom. Staff was very friendly and helpful. There is a bus that takes you to the beach.
Cons:
9.6 Excellent
Pros: Staff are really nice . Jazmin in the reception so helpful even arranged take away breakfast for us due to an early flight to catch.
Cons: None
10.0 Excellent
Pros: The selection of breakfast was excellent. There was a different variety every morning. The famous La Parilla restaurant was just a few steps away. The location was excellent as it was close to the bus stop and to all other restaurants and bars.
Cons: the slow running hot and cold shower. It was a bit okay but they could still improve it. And also the sink it was draining so slow. A bit annoying at times.
10.0 Excellent
Pros: Bedrooms nice size, clean spotless and excellent service
Cons:
5.4 Okay
Pros: The quesadilla and omelet for breakfast were delicious. Had a beautiful pool and lobby area.
Cons: I didn't realize how far this hotel was located from everything. Its not in a very good location. Its way outside tourist location. I stayed in lot of other hotels in yucatan for same cost this one room didn't feel homely. The room felt like a hospital room. The pillow werent comfortable. Its about a two hour walk from tourist area. The blankets are not comfortable. When I was checking out the lady at the front desk was rude and had attitude.
6.0 Good
Pros:
Cons: I was not able to prove my reservations to the manager so we had to pay twice. The manager said that my phone showing the payment with reservation numbers meant nothing to him. The Police were called as I was loud and upset, then I was hand cuffed.
9.6 Excellent
Pros: The breakfast food was great the dinner wasn't bad the staff is excellent special lady that did my room love her
Cons: A book for 3 and not call them prior to me come and tell him his only going to be one and they would not reimburse me back the money for one person
7.5 Good
Pros: I like the morning breakfast that you can order egg on the spot, good variety of the hot dishes. Cleanliness is and Noise level is alright, nothing to complain. There is gym n pool. From hotel to market 28 is walking distance.
Cons: Facility is a bit dated
9.6 Excellent
Pros: The pool it's very clean ; the buffet breakfast it's delicious ,, and variety, All Employee Help to us .. The parking lot it's secure ; in the Recepcion always are kind ...
Cons:
7.1 Good
Pros: the rrom was nice
Cons: the gym is not good
10.0 Excellent
Pros: Staff and location.
Cons: No.
Ramada Cancun City is conveniently located in Cancun Downtown with exceptional accessibility to Corporations, entertainment areas, beaches, malls, discotheques, bars, pharmacies, banks and local hospitals. This fully renovated 100% non-smoking facility offers services for Corporate and Leisure Travelers with Restaurant, Bar, Lounge, Gym, Concierge, Executive Floor, Outdoor Pool and Travel Agent Desk. The Business Center offers complimentary use of computers, copy and fax, secretarial service and Coffee Breaks. For your convenience, High Speed Wireless Internet Access service is available in all public areas. If you like a quick break on the Beach, our complimentary Shuttle Service will take you in and out from the Facility in a Breeze. Welcome to Ramada Cancun City. Extra Person Charge is 150 Pesos.
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancn Las Amricas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.Please be advised that from March 1st 2019, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
Overall 8.5 Excellent
Based on 1,263 reviews
All reviews
- All reviews
- Families
- Solo
Good
7.9
Pros: The location is perfect, the room is bit new with modern style The bed is comfy, I like it. The room service menu looks good with an afforable price.
Excellent
10.0
Excellent
9.2
Pros: The location
Excellent
8.8
Pros: The hotel was clean and comfortable and in a great location as it is at the entrance to the shopping mall.
Good
6.7
Pros: Location it's good and room it's ok
Excellent
10.0
Pros: I frequently stay at this hotel for business. This time around was given one of the newly renovated rooms; big, spacious with a great bay view. Was there on a Wednesday and that is special Taco day. Delicious!
Excellent
9.6
Good
7.9
Pros: Hotel is located at the mall which has a great food hall. There are also plenty of well known foods brands as well.
Excellent
9.2
Pros: The style of the room
Good
7.5
Details
Reviews
Overall 8.5 Excellent
Based on 1,263 reviews
Location
8.3
Service
7.8
Value
6.3
Pool
6.2
Room
6.0
WiFi
5.8
Breakfast
5.7
Amenities
5.4
Beach
5.0
Comfort
4.6
Location
8.4
Service
7.4
Amenities
5.6
Room
5.2
Service
8.1
7.9 Good
Pros: The location is perfect, the room is bit new with modern style The bed is comfy, I like it. The room service menu looks good with an afforable price.
Cons: The bathroom door is stuck, the shelf in the bathroom is broken the showerhead is powerful if you turn it on to the strongest.
10.0 Excellent
Pros:
Cons: I wish parking was available, that's all that was missing for us.
9.2 Excellent
Pros: The location
Cons:
8.8 Excellent
Pros: The hotel was clean and comfortable and in a great location as it is at the entrance to the shopping mall.
Cons: The corridors have floor tiles, which means you can hear everybody walking around.
6.7 Good
Pros: Location it's good and room it's ok
Cons: It was good overall but for the price you can stay somewhere better the pool is small
10.0 Excellent
Pros: I frequently stay at this hotel for business. This time around was given one of the newly renovated rooms; big, spacious with a great bay view. Was there on a Wednesday and that is special Taco day. Delicious!
Cons: Nothing loved my experience.
9.6 Excellent
Pros:
Cons: No vending machines, ice machines or mini fridge. Had to go downstairs everytime and ask from bartender. Ridiculous. Therefore we did not bother with it and purchased what we wanted in the mall. Hotel misses out byy being penny wise and pound foolish
7.9 Good
Pros: Hotel is located at the mall which has a great food hall. There are also plenty of well known foods brands as well.
Cons: Some distance from the airport and no shuttle available and taxis are very expensive.
9.2 Excellent
Pros: The style of the room
Cons: The location
7.5 Good
Pros:
Cons: On the recepion when i check-in there dident told me about the swimmingpool or where the breakfast was and at what times.
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancn Las Amricas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.Please be advised that from March 1st 2019, an official Sanitation tax of 1.46 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
If youre visiting Cancun for business or leisure, choose to stay at the One Cancun Centro (Downtown). This affordable hotel is strategically located close to all the resort town's main attractions and offers the security and comfort you need to rest, recharge and stay productive. The hotel is located in Downtown Cancun, just 15 minutes from the Cancun International Airport, 5 minutes from the Beach Hotel Zone and 2 minutes from Malecon Americas, the largest and most important business and shopping center in the city. One Cancun proves that traveling to this great city for business or pleasure doesn't have to be expensive. Guests at the One enjoy secure surroundings, comfortable facilities and modern style, plus efficient and helpful service to help make your visit even easier.Please be advised that from now on, an official Sanitation tax of 1.8 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
Overall 8.3 Excellent
Based on 1,872 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.5
Pros: We booked this hotel for it's proximity of the airport. Only a 10m drive. It's close to the Plaza Las Americas. A shopping mall with food court. Other than that not much to do around the hotel. Fine for us because it was a stopover to further travelling Yucatan. Rooms are clean, wifi is good and breakfast is okay. Beds are comfortable
Good
7.1
Pros: All you need for day or two stay. For more search another.
Excellent
8.3
Pros: Good location for a 1 night stay, near mall and convenient to airport.
Excellent
10.0
Pros: We stayed here for one night and it was pleasant. The place was clean and was safe. Loved the staff they were friendly even though it was hard to communicate with them.
Excellent
10.0
Pros: I love the price because you have a great location to get around the city, it’s clean, beds are comfortable and staff is nice.
Excellent
9.6
Pros: Excellent breakfast, lots of choices and very tasty. Very safe environment, good locations. Staff very helpful and courteous. Maid service very good
Excellent
9.2
Pros: clean and quiet
Good
6.0
Pros: Good location - we had a late flight in and wanted to stay out of the main Cancun area.
Good
7.5
Pros: Breakfast was excellent. Love the quietness of the area
Excellent
9.6
Pros: The service level and the cleanliness
Good
7.1
Pros: Clean functional hotel, as expected. Pool warm and clean. Room clean, but basic. Fulfilled requirements.
Excellent
9.2
Pros: Everything was fine. Good service, friendly. Good value.
Details
Reviews
Overall 8.3 Excellent
Based on 1,872 reviews
Value
8.9
WiFi
8.6
Service
7.9
Breakfast
7.9
Vibe
7.5
Location
7.5
Room
6.2
Comfort
4.2
Value
9.1
Breakfast
8.2
Service
7.6
Location
6.8
Room
5.1
Service
8.2
Breakfast
8.2
Location
7.5
Room
5.5
Location
7.5
7.5 Good
Pros: We booked this hotel for it's proximity of the airport. Only a 10m drive. It's close to the Plaza Las Americas. A shopping mall with food court. Other than that not much to do around the hotel. Fine for us because it was a stopover to further travelling Yucatan. Rooms are clean, wifi is good and breakfast is okay. Beds are comfortable
Cons:
7.1 Good
Pros: All you need for day or two stay. For more search another.
Cons: Noisy aircon. No special shuttle to airport. Nothing around hotel.
8.3 Excellent
Pros: Good location for a 1 night stay, near mall and convenient to airport.
Cons: Tv remote was not working and no answer at front desk and I had to go down to have it replaced.
10.0 Excellent
Pros: We stayed here for one night and it was pleasant. The place was clean and was safe. Loved the staff they were friendly even though it was hard to communicate with them.
Cons: Bring your own wash cloths Bc they only have hand towels and big towels
10.0 Excellent
Pros: I love the price because you have a great location to get around the city, it’s clean, beds are comfortable and staff is nice.
Cons: The quality of the TV, image was poor but I didn’t use it that much so it was not a big deal
9.6 Excellent
Pros: Excellent breakfast, lots of choices and very tasty. Very safe environment, good locations. Staff very helpful and courteous. Maid service very good
Cons: Didn't have a gym
9.2 Excellent
Pros: clean and quiet
Cons: a bit further away from town than we expected
6.0 Good
Pros: Good location - we had a late flight in and wanted to stay out of the main Cancun area.
Cons: The gentleman in front of us took over 30 mins to check in, so after getting in around 1am, it was extremely annoying that it took almost an hour to get to our room. Bathroom is terribly designed and the room smelled of smoke.
7.5 Good
Pros: Breakfast was excellent. Love the quietness of the area
Cons: Small pool
9.6 Excellent
Pros: The service level and the cleanliness
Cons: Nothing
7.1 Good
Pros: Clean functional hotel, as expected. Pool warm and clean. Room clean, but basic. Fulfilled requirements.
Cons: Typical Mexican breakfast, so limited for those not wanting Mexican style breakfasts
9.2 Excellent
Pros: Everything was fine. Good service, friendly. Good value.
Cons: Larger room, coffee maker, small fridge., more counter space......but all this might raise the cost of the rooms. Also, the breakfast could include maybe bacon or sausage, better potatoes, syrup for the waffles, eggs were not good with green beans and other veges mixed in!
If youre visiting Cancun for business or leisure, choose to stay at the One Cancun Centro (Downtown). This affordable hotel is strategically located close to all the resort town's main attractions and offers the security and comfort you need to rest, recharge and stay productive. The hotel is located in Downtown Cancun, just 15 minutes from the Cancun International Airport, 5 minutes from the Beach Hotel Zone and 2 minutes from Malecon Americas, the largest and most important business and shopping center in the city. One Cancun proves that traveling to this great city for business or pleasure doesn't have to be expensive. Guests at the One enjoy secure surroundings, comfortable facilities and modern style, plus efficient and helpful service to help make your visit even easier.Please be advised that from now on, an official Sanitation tax of 1.8 dollars per night will be charged in our hotels located in Benito Jurez, Quintana Roo (Cancn).
With a stay at Oh! The Urban Oasis in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.4 Excellent
Based on 1,606 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: The front desk staff was great. the location was excellent to move around. The pool area and the breakfast was great too. The girl in the front desk, Elizabeth was always super nice and helped us in any questions we might have. I think that all the stuff was very professional overall. I would recommend people to stay here and I can see myself coming back at this hotel again.
Excellent
10.0
Pros: Special thank you to Abigail on reception who is the height of professionalism!
Good
7.9
Pros: Good pool area. Good breakfast.
Excellent
9.6
Pros: We got an upgrade, wonderful room. Staff is very friendly and helpful. Thanks Oh Cancun
Excellent
10.0
Pros: The people! they were great!
Excellent
8.8
Pros: Amazing bed
Excellent
9.2
Pros: Located right on highway 307. Walking distance to good restaurants and stores. Terrific pool area.
Excellent
10.0
Pros: One of out favorites
Details
Reviews
Overall 8.4 Excellent
Based on 1,606 reviews
Value
9.3
Pool
9.1
Location
8.4
Breakfast
8.4
Service
7.9
Room
6.8
WiFi
6.6
Comfort
6.0
Value
9.3
Pool
9.0
Breakfast
8.6
Location
8.6
Service
7.5
Room
7.0
Vibe
6.9
Comfort
6.2
Amenities
6.0
Breakfast
8.4
Service
7.4
Room
5.6
Comfort
5.5
Service
7.8
Service
7.7
Room
5.7
9.2 Excellent
Pros: The front desk staff was great. the location was excellent to move around. The pool area and the breakfast was great too. The girl in the front desk, Elizabeth was always super nice and helped us in any questions we might have. I think that all the stuff was very professional overall. I would recommend people to stay here and I can see myself coming back at this hotel again.
Cons: they need to work on the lights in the room, at least the room i have even with all lights on the room was still too dark. the only area with a good lightning was the bathroom. I had 2 days that they never cleaned my room. I never asked to change blankets daily like other people do, but please how can you forget to clean a room and not putting new towels? the gym hours are sucks. 8pm is too early to be closed.
10.0 Excellent
Pros: Special thank you to Abigail on reception who is the height of professionalism!
Cons:
7.9 Good
Pros: Good pool area. Good breakfast.
Cons: The check in process is ridiculous. You have to email them with your booking when you arrive. Why? We arrived early and had to wait for our room. Fair enough. When we came back at 3pm we were told to go to another building to check in. Why? We were then told our room wasn't ready. Half an hour later we were then switched to another noisier low level room. Eventually they gave us another room. The Suggestions iPad was broken. The AC leaked and the bathroom two didn't work.
9.6 Excellent
Pros: We got an upgrade, wonderful room. Staff is very friendly and helpful. Thanks Oh Cancun
Cons:
10.0 Excellent
Pros: The people! they were great!
Cons:
8.8 Excellent
Pros: Amazing bed
Cons: There were hairs on the shower floor
9.2 Excellent
Pros: Located right on highway 307. Walking distance to good restaurants and stores. Terrific pool area.
Cons: It not near the beach.
10.0 Excellent
Pros: One of out favorites
Cons:
With a stay at Oh! The Urban Oasis in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
The LQ Hotel by La Quinta Cancun has been awarded the 2018 TripAdvisor Certificate of Excellence award.The LQ Hotel by La Quinta Cancun is located in the heart of downtown Cancun and very close to the world class entertainment, dining, and the beautiful white sand beaches of the Caribbean Sea.Whether traveling for business or pleasure, our central location makes us ideal for a family vacation, a weekend getaway or the business traveler needs. We're just steps from Malecon Americas, one of the biggest shopping malls in town, as well as banks, government offices, hospitals, pharmacies and restaurants.There are also plenty of fun activities nearby, including water sports, boating, water parks, fishing excursions, archaeological ruins, casinos, shopping outlets and golfing!Our guest rooms offer pillowtop mattresses, a microwave, refrigerator, coffee maker, hairdryer, iron and board, in-room safe, 32" LCD TV with premium channels, iPod ready alarm clock radio, free high speed internet and free local calls. Our hotel includes a Free Traditional Breakfast, free wireless high-speed Internet access in all our public areas, 24-hour business center, a fully equipped fitness center, relaxing outdoor pool, room service and a Mexican Restaurant. After a day of hard work enjoy your favorite drink while watching your favorite sports game at our lobby bar.The LQ Hotel by La Quinta Cancun team is focused in an excellence service. Guests are treated to warm hospitality and personal attention.
Overall 8.3 Excellent
Based on 1,997 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.2
Pros: The hotel did grant me an late checkout and gave me an extra hour.
Excellent
9.2
Pros: Lovely breakfast and the huge bed!!
Excellent
10.0
Pros: Everybody was so helpful very friendly and excellent service all around and I particularly want to say that the breakfast staff was above and beyond amazing!!! Buen Trabajo!!!!
Excellent
10.0
Pros: Although this hotel is not in the famous hotel zone, it's definitely a great option. Maybe even better as the price you pay is a better value. The location is very good as you can literally walk 5 minutes towards the round about and catch a bus down to the hotel zone. About 10 minutes in the other direction, you can find Plaza Las Americas Mall where you can shop,get some groceries in Chedraui (a giant grocery store like Walmart), and of course eat at the food court. Another bonus is that some tour operators pick you up at the Oasis Smart hotel that is just 2 minutes walk from the hotel, in the same street. Adjacent to the hotel there is a convenient store where you can cheaply buy some essentials (water, snacks, etc.) and also a taco restaurant, Los Tarascos. We stayed there my wise, our 6 month daughter, and I. We walked every day to take the bus or to the Las Americas mall and it was completely safe. There's a bank adjacent to the hotel were you can also get cash from the ATM safely. The service is very nice and the front desk agents were always helpful. Especially Gregory, if I'm not mistaken. the BREAKFAST is amazing. We really loved the fact that local dishes are included in the breakfast giving you an extra bite of the local cuisine and culture. You won't regret your stay there!
Okay
5.4
Pros: Location. Internet.
Excellent
10.0
Pros: Good central location in Downtown. Easy walk to the major bus lines. Convenience store next door and an easy walk to the American style mall.
Okay
5.0
Pros: Location was ok
Good
7.5
Pros: Needs more variety of products. Fruits good, coffee good. Cafeteria staff good. Needs improve in housekeeping service at the rooms.
Excellent
9.0
Pros: The location and staff
Excellent
9.6
Pros: Welcoming and helpful staff, big room and super-size confo bed
Okay
5.8
Excellent
10.0
Details
Reviews
Overall 8.3 Excellent
Based on 1,997 reviews
Location
8.9
Value
8.5
Service
8.1
WiFi
8.1
Breakfast
8.0
Comfort
7.5
Room
7.5
Cleanliness
7.2
Amenities
7.0
Pool
5.2
Wellness
4.5
Beach
3.8
Location
9.2
Breakfast
8.5
Comfort
7.6
Room
7.2
Service
7.0
Location
8.8
Service
8.2
Breakfast
7.9
Comfort
7.7
Room
7.1
Cleanliness
7.0
Location
8.9
9.2 Excellent
Pros: The hotel did grant me an late checkout and gave me an extra hour.
Cons: Limited places to sit down to relax / wait. I had the afternoon to wait after check out and decided to wait in the attached cafe.
9.2 Excellent
Pros: Lovely breakfast and the huge bed!!
Cons:
10.0 Excellent
Pros: Everybody was so helpful very friendly and excellent service all around and I particularly want to say that the breakfast staff was above and beyond amazing!!! Buen Trabajo!!!!
Cons:
10.0 Excellent
Pros: Although this hotel is not in the famous hotel zone, it's definitely a great option. Maybe even better as the price you pay is a better value. The location is very good as you can literally walk 5 minutes towards the round about and catch a bus down to the hotel zone. About 10 minutes in the other direction, you can find Plaza Las Americas Mall where you can shop,get some groceries in Chedraui (a giant grocery store like Walmart), and of course eat at the food court. Another bonus is that some tour operators pick you up at the Oasis Smart hotel that is just 2 minutes walk from the hotel, in the same street. Adjacent to the hotel there is a convenient store where you can cheaply buy some essentials (water, snacks, etc.) and also a taco restaurant, Los Tarascos. We stayed there my wise, our 6 month daughter, and I. We walked every day to take the bus or to the Las Americas mall and it was completely safe. There's a bank adjacent to the hotel were you can also get cash from the ATM safely. The service is very nice and the front desk agents were always helpful. Especially Gregory, if I'm not mistaken. the BREAKFAST is amazing. We really loved the fact that local dishes are included in the breakfast giving you an extra bite of the local cuisine and culture. You won't regret your stay there!
Cons:
5.4 Okay
Pros: Location. Internet.
Cons: Breakfast very bland. Lousy juice and coffee. Can't take out coffee/ juice from restaurant to bring to your room. Could not get adequate number of towels, had to call everyday to get more. Same for amenities. Cleaning left a lot to be desired. Hotel needs to be refreshed, has seen lots of use. Common areas not very clean.
10.0 Excellent
Pros: Good central location in Downtown. Easy walk to the major bus lines. Convenience store next door and an easy walk to the American style mall.
Cons: In other hotels Ive stayed at in Mexico, I had a more broad option for television programming where english was an option, or the audio feed could be changed from Spanish to English.
5.0 Okay
Pros: Location was ok
Cons: Had to pay extra to check in one hour early, the 2 days I stayed I had one face towel everytime I asked the cleaning lady she said she didnt have any. Had to get refrigerator changed out and bed uncomfortable
7.5 Good
Pros: Needs more variety of products. Fruits good, coffee good. Cafeteria staff good. Needs improve in housekeeping service at the rooms.
Cons: Not Applicable
9.0 Excellent
Pros: The location and staff
Cons: The hot tub didn't work and the pool was not as big as pictured.
9.6 Excellent
Pros: Welcoming and helpful staff, big room and super-size confo bed
Cons:
5.8 Okay
Pros:
Cons: We booked months in advance for a room with 2 queen size beds (for 4 people). They weren’t able to provide the bookend room and offered us a king size bed with a small and uncomfortable single bed. Only after arguing we were able to obtain another small uncomfortable single bed for the 4th person.
10.0 Excellent
Pros:
Cons: To use the laundry room you have to buy thw coins from them and basically they never had coins when we were there but we could see other people getting more.
The LQ Hotel by La Quinta Cancun has been awarded the 2018 TripAdvisor Certificate of Excellence award.The LQ Hotel by La Quinta Cancun is located in the heart of downtown Cancun and very close to the world class entertainment, dining, and the beautiful white sand beaches of the Caribbean Sea.Whether traveling for business or pleasure, our central location makes us ideal for a family vacation, a weekend getaway or the business traveler needs. We're just steps from Malecon Americas, one of the biggest shopping malls in town, as well as banks, government offices, hospitals, pharmacies and restaurants.There are also plenty of fun activities nearby, including water sports, boating, water parks, fishing excursions, archaeological ruins, casinos, shopping outlets and golfing!Our guest rooms offer pillowtop mattresses, a microwave, refrigerator, coffee maker, hairdryer, iron and board, in-room safe, 32" LCD TV with premium channels, iPod ready alarm clock radio, free high speed internet and free local calls. Our hotel includes a Free Traditional Breakfast, free wireless high-speed Internet access in all our public areas, 24-hour business center, a fully equipped fitness center, relaxing outdoor pool, room service and a Mexican Restaurant. After a day of hard work enjoy your favorite drink while watching your favorite sports game at our lobby bar.The LQ Hotel by La Quinta Cancun team is focused in an excellence service. Guests are treated to warm hospitality and personal attention.
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 3,167 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
2.5
Pros: Nothing. It was the worst start to my holiday.
Excellent
10.0
Pros: Great staff and services.
Excellent
9.2
Pros: Pool
Poor
1.0
Pros: Nothing
Okay
4.6
Pros: Staff was very nice
Excellent
10.0
Pros: I didn’t think it will be so beautiful. Also didn’t realize that the breakfast was included in my booking, which was super comfortable!
Mediocre
3.0
Pros: Pool area
Excellent
10.0
Pros: We liked that it was close to many restaurants and markets you can actually walk there and it’s on a safe area,we loved the pool area is gorgeous and the prices for the drinks are affordable, breakfast it was actually great but foremost the staff is great they make sure your stay is comfortable.
Mediocre
2.5
Pros: Nice pool.
Good
6.3
Pros: The breakfast was really good and also had a lot compared to other Mexican Hotels I have been. The pool area is quite nice. The are is for sure not on the beach, but is perfect for ADO Bus which we took.
Good
6.7
Pros: Property does what it says on the tin - will provide a good clean room. Not in the best location if you want to go to the beach, but good if you are doing the Chichen Itza tour
Good
6.3
Pros: Good rate and clean hotel for quick stays
Details
Reviews
Overall 8.1 Excellent
Based on 3,167 reviews
Value
8.9
Breakfast
8.7
Pool
8.7
Location
8.5
Service
7.5
WiFi
5.7
Wellness
5.4
Room
5.1
Beach
4.4
Comfort
3.9
Cleanliness
3.7
Value
9.1
Breakfast
8.9
Pool
8.8
Location
8.5
Service
7.7
Room
3.7
Cleanliness
3.5
Comfort
3.4
Value
9.0
Breakfast
8.8
Pool
8.6
Location
8.4
Service
7.8
Room
4.9
Vibe
4.7
Comfort
3.8
Cleanliness
3.8
2.5 Mediocre
Pros: Nothing. It was the worst start to my holiday.
Cons: Over 2 hours to check in. Long waits for restaurant, couldn’t get water easily. Tv didn’t work, called reception 5 times no one would come fix it. Room service over 2 hour wait. Check out wasn’t easy through machines had to again line up for ages to check out. Honestly I would never go back.
10.0 Excellent
Pros: Great staff and services.
Cons: Location is quiet far from the clubs.
9.2 Excellent
Pros: Pool
Cons: Location
1.0 Poor
Pros: Nothing
Cons: The roads are very dirty and is not a 4 star hotel is a 2 star and the breakfast is very poor
4.6 Okay
Pros: Staff was very nice
Cons: Overall too many little things left us disappointed. The First morning our water went out, electrical tape was holding our key access together, our window would shift and make noise (we had to place a towel in between the glass so it wouldn’t keep us up), the shower set up made for water to get everywhere, our cable would go in and out eventually the English channels going completely out, and lastly the water goes from hot to cold while showering. I understand it is a budget hotel but there should still be a standard.
10.0 Excellent
Pros: I didn’t think it will be so beautiful. Also didn’t realize that the breakfast was included in my booking, which was super comfortable!
Cons: The food in the restaurants and for breakfast buffet was really just average. May be were not very lucky but ate lunch there and the pizza was below our expectations, came for dinner but sat there for 15 minutes and no one ever greeted us, we took the menus by ourselves, waited and left as no one even acknowledged our presence in there. There were other people in there eating just in case you were wondering if the place was closed lol.
3.0 Mediocre
Pros: Pool area
Cons: Play security guards they watch you like a thief. Have you have a rental car you have to get permission to leave the property it's like you're in prison. Rooms were very dirty dirty mirrors dirty . 4 star lol is 2 star.. poor breakfast. Over priced hotel
10.0 Excellent
Pros: We liked that it was close to many restaurants and markets you can actually walk there and it’s on a safe area,we loved the pool area is gorgeous and the prices for the drinks are affordable, breakfast it was actually great but foremost the staff is great they make sure your stay is comfortable.
Cons: The only thing we didn’t like was the Wi-Fi it didn’t work at all for us.
2.5 Mediocre
Pros: Nice pool.
Cons: Location isn’t the best. Food is terrible. Staff tried to over charge us upon arrival.
6.3 Good
Pros: The breakfast was really good and also had a lot compared to other Mexican Hotels I have been. The pool area is quite nice. The are is for sure not on the beach, but is perfect for ADO Bus which we took.
Cons: It's extremely loud!!! As I first entered the room I thought the window is open, cause the traffic was insane loud (and there is a big street in front of the hotel), but the windows had been closed. The noise was just terrible. The "quick" checkin with an employee of the hotel at a "machine" took so much longer than a normal checkin via a person - I really don't understand this ridiculous procedure!
6.7 Good
Pros: Property does what it says on the tin - will provide a good clean room. Not in the best location if you want to go to the beach, but good if you are doing the Chichen Itza tour
Cons: Both nights I stayed here it was very noisy outside my room - and both nights it was staff members shouting and laughing. They were on the radios and very loud whilst attending the ice machine. It was only about 10pm but I had travelled long with the time difference and needed sleep
6.3 Good
Pros: Good rate and clean hotel for quick stays
Cons: The pool area and bar had very little service in the middle of the afternoon.
With a stay at Smart Cancun by Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
With a stay at Hotel Antillano, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
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Overall 8.1 Excellent
Based on 1,255 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
7.5
Pros: The bed is good as is very good
Excellent
8.3
Pros: Big enough room. Nice and clean. Close to everything. Easy access to transportation. Staff super nice.
Mediocre
3.3
Pros: Nothing
Good
7.5
Pros: Nice clean room
Okay
5.4
Pros: Location (walking distance to ADO bus station)
Good
7.9
Pros: Big and clean room, cool drinking water provided, walking distance from the bus terminal (with buses to the airport), bar in the lobby serves nice beers.
Excellent
9.2
Pros: The location is the best because it is really near to ADO bus terminal. If you need to take a flight, you are able to get to the airport directly from the terminal. The pool is not small, but not big either. The quality of water was fine to swim. The air conditioner was always turned on. You can take a bus to visit the beaches, especially Playa delfines is really good beach. You can take the bus written on the windshield(foreglass) "R1". It might be taken 30 min.
Excellent
10.0
Pros: All staff very kind and helpful.
Excellent
8.3
Pros: Internet was excellent, which is of paramount importance for me. Swimming pool.
Good
7.5
Pros: Huge and comfortable rooms. Great location, very close to ADO bus station.
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Details
Reviews
Overall 8.1 Excellent
Based on 1,255 reviews
Beach
10.0
Location
9.3
Value
9.1
Cleanliness
8.6
WiFi
8.1
Service
7.8
Room
6.8
Comfort
6.1
Breakfast
5.4
Amenities
3.7
Location
9.1
Comfort
6.4
Room
6.3
Location
9.2
Comfort
6.4
Room
6.2
Location
9.4
Comfort
6.5
7.5 Good
Pros: The bed is good as is very good
Cons:
8.3 Excellent
Pros: Big enough room. Nice and clean. Close to everything. Easy access to transportation. Staff super nice.
Cons: We could not control the ac in the room. It got really cold in the room at one point but staff couldn’t turn it off or regulate the temperature because it was connected to other rooms. They had to put newspapers to stop the air from coming out.
3.3 Mediocre
Pros: Nothing
Cons:
7.5 Good
Pros: Nice clean room
Cons: Aircon was very cold and you cannot control the temperature
5.4 Okay
Pros: Location (walking distance to ADO bus station)
Cons: AC too strong in the room, asked twice to the hotel to do something, they said they will but no one came to fix it
7.9 Good
Pros: Big and clean room, cool drinking water provided, walking distance from the bus terminal (with buses to the airport), bar in the lobby serves nice beers.
Cons: The airconditioning was set a bit too cold and we could not change the setting ourselves, some noise from the street at night.
9.2 Excellent
Pros: The location is the best because it is really near to ADO bus terminal. If you need to take a flight, you are able to get to the airport directly from the terminal. The pool is not small, but not big either. The quality of water was fine to swim. The air conditioner was always turned on. You can take a bus to visit the beaches, especially Playa delfines is really good beach. You can take the bus written on the windshield(foreglass) "R1". It might be taken 30 min.
Cons: The air conditioner system is central cooling facility so we could not control the temperature.. I was so cold to sleep. In front of the hotel, there were some homeless people, therefore, you need to consider if you want to go out at night - surely if you take a taxi or have a car it would not be problem-
10.0 Excellent
Pros: All staff very kind and helpful.
Cons:
8.3 Excellent
Pros: Internet was excellent, which is of paramount importance for me. Swimming pool.
Cons: The entire hotel was like an ice box. No individual air conditioners but the low temperature was controlled centrally. To reduce the cold, only some louvers could be shut.
7.5 Good
Pros: Huge and comfortable rooms. Great location, very close to ADO bus station.
Cons: Noisy central air conditioner. No chance to regulate and set the temperature.
With a stay at Hotel Antillano, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Dubai Palace Casino. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
Overall 8.0 Excellent
Based on 1,065 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Value for money is great.
Poor
1.0
Pros: Good location
Good
6.3
Pros: All good. (I think a four star hotel should have a refrigerator).
Okay
5.0
Pros: Location ok, close to many restaurants
Okay
5.8
Pros: Well the reception people didn’t feel like answering questions. They didn’t know places supposedly. The girl at the Starbucks girl looked like she didn’t feel like selling anything. Come to find out she was the same way with my sister. Bell boys are awesome those are the only people who feel like talking to you. The place is old and smelly not what the web says but for the price it was cheap.
Excellent
10.0
Pros: Very convenient to either Hotel zone for the beach or the ferry by taxi
Excellent
8.8
Pros: The amazing view from the pool was extremely impressive as well all the staff & my room was upgraded because the first room had an extremely ugly smell but the upgraded meet all my expectations and more , thanks to all the staff including the extremely nice person( male houseman) that cleaned my room, I stayed 5 days & 6 nights , I stayed in 1005 by the way .. Thanks for making my incredible vacation in Mexico awesome ...
Good
6.3
Pros: It was clean, and the rooms were satisfactory
Excellent
10.0
Pros: I love Everything.
Excellent
10.0
Pros: Excellent location just off the main strip of shops, cafes, bars, and large modern shopping mall. Location also at the turn off to Hotel Zona (10-20min drive). Very quiet, and clean. Friendly staff. Beautiful pool.
Okay
5.8
Pros: King size bed. AC worked fine (even though it was noisy).
Okay
4.2
Good
7.7
Pros: Beautiful spacious room, very modern bathroom
Excellent
8.0
Pros: We enjoyed the clean comfortable rooms, great beds and very helpful staff. The resturaunt was nice too and the waiters were very attentive.
Excellent
8.0
Pros: Brand new hotel with central placement in downtown, near great shopping center and beach.
Details
Reviews
Overall 8.0 Excellent
Based on 1,065 reviews
Cleanliness
8.4
Comfort
8.1
Location
8.2
Services
7.9
Staff
7.9
Value for money
7.8
9.2 Excellent
Pros: Value for money is great.
Cons: I paid for transportation to the airport but they said one of the drivers was sick and the one that was actually working was already busy (we arranged our transportation the day we got to the hotel) foreseeing this kind of situation, they finally said we had to get ourselves to the airport. They didn’t even try to look for another way to get us to the airport. Really disappointed!
1.0 Poor
Pros: Good location
Cons: Constant nickel and dime you!!!
6.3 Good
Pros: All good. (I think a four star hotel should have a refrigerator).
Cons: Rooms not ready: We were not originally booked in this hotel and had to relocate as the original hotel had building works ongoing which we were only alerted to at the airport arrivals which was really disappointing. As such we made a booking for that evening at 6.30pm for a STD Room with Queen-size bed. When we arrived at the hotel, approximately 7.30pm they told us the rooms weren’t ready and we would have to have a twin room. Obviously I wasn’t happy and asked why they had taken the booking which said it was available. So they placed us in the twin and we could move rooms the following morning. We went to reception the following morning again to be told no rooms were available and that they wouldn’t be until 1pm. This we complained about and ultimately managed to get into our new room at 11am. By this time we had been travelling and not unpacked for almost 36hrs in the same clothes so we were not happy and it spoilt the start of our holiday. Toilet flushing problems. 1. Continual flushing - Eng fixed 2. Really poor flushing & returning of waste (this really needs sorting) Safe Access Faulty This became faulty and needed an engineer to fix it. Door Access: This became faulty and needed 2 separate engineers to attend and enable access to our rooms in the early hours of the morning Drying of towels / clothes. There was nowhere to hang wet towels / clothes. We did place them outside on the balcony but were asked to remove them. Large balcony, A nice large balcony would have benefitted from some furniture.
5.0 Okay
Pros: Location ok, close to many restaurants
Cons: I didnt lkke that there are no chairs to use when you are one the balcony. That's why most guest want one to be able to sit out and enjoy the fresh air.
5.8 Okay
Pros: Well the reception people didn’t feel like answering questions. They didn’t know places supposedly. The girl at the Starbucks girl looked like she didn’t feel like selling anything. Come to find out she was the same way with my sister. Bell boys are awesome those are the only people who feel like talking to you. The place is old and smelly not what the web says but for the price it was cheap.
Cons: The service was horrible
10.0 Excellent
Pros: Very convenient to either Hotel zone for the beach or the ferry by taxi
Cons:
8.8 Excellent
Pros: The amazing view from the pool was extremely impressive as well all the staff & my room was upgraded because the first room had an extremely ugly smell but the upgraded meet all my expectations and more , thanks to all the staff including the extremely nice person( male houseman) that cleaned my room, I stayed 5 days & 6 nights , I stayed in 1005 by the way .. Thanks for making my incredible vacation in Mexico awesome ...
Cons: The first room had a bad smell like an old teen sock was left ..
6.3 Good
Pros: It was clean, and the rooms were satisfactory
Cons: All felt rather impersonal. Absolutely no character. Thankfully we were only staying for one night. Got hit with an “additional” tax which “had been introduced” since we booked. I don’t believe that explanation but even if it had then the hotel should have contacted us to tell us.
10.0 Excellent
Pros: I love Everything.
Cons: None
10.0 Excellent
Pros: Excellent location just off the main strip of shops, cafes, bars, and large modern shopping mall. Location also at the turn off to Hotel Zona (10-20min drive). Very quiet, and clean. Friendly staff. Beautiful pool.
Cons: Nothing
5.8 Okay
Pros: King size bed. AC worked fine (even though it was noisy).
Cons: We stayed in the 7th floor, as soon as the elevator opens it smelled bad, like humidity, then we realized the AC on the hallways was off! In the morning they turn off the AC on the lobby too, we don’t understand why. There is no mini fridge, no cremora or sugar for the complementary coffee they put in the bathroom. There are no bedside lamps and the AC is very noisy. We ordered sushi (room-service), we just tasted it and it was terrible, so we called to give it back. They did not give us a refund or said anything. We think that they should not sell sushi if it’s of such bad quality and taste. The bathroom smelled like urin when we got there, we had to ask for them to clean it. The location is great if you have a car if not, is expensive to get to the hotel zone, THERE IS NO UBER, so you have to take a taxi everywhere you go and is very expensive. We ended up renting a car, and we regret not doing it at the airport.
4.2 Okay
Pros:
Cons: Online appears they have free shuttle but no they don’t have also when you get there and ask for your reservation they give another price and the staff don’t speak a good English definitely I never come back again to this Hotel !!
7.7 Good
Pros: Beautiful spacious room, very modern bathroom
Cons: Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.
8.0 Excellent
Pros: We enjoyed the clean comfortable rooms, great beds and very helpful staff. The resturaunt was nice too and the waiters were very attentive.
Cons: It was a little hard to find at first and there were no driving directions on the website.
8.0 Excellent
Pros: Brand new hotel with central placement in downtown, near great shopping center and beach.
Cons: Resturant and dinnning facilities was not yet ready for use.
At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.
The ibis Cancun Centro hotel is in the city's largest financial district, a stone's throw from the Las Américas shopping center, just 15 minutes away from the airport and 10 minutes from the crystal-clear waters of Cancún. The hotel has 190 modern and comfortable rooms, an "ibis Kitchen Lounge" restaurant, daily buffet breakfast and a bar with a 24/7 snack service. The hotel offers free WIFI, a car park and access for people with reduced mobility and is strictly non-smoking
Overall 7.9 Good
Based on 6,869 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
3.3
Pros: Nothing
Excellent
9.6
Pros: A good option outside the zona hoteleira ; there’s a mall across the street with good food options , cash exchange , market and many other stores. The restaurant in the hotel is very good, there is another option outside which has good price and great Italian food. The breakfast is great, better than ibis standard
Good
7.5
Pros: Good location for a cheap price. Walmart below that comes handy
Okay
4.0
Pros: Most horrible checking in experience.
Okay
5.0
Pros: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Excellent
9.2
Pros: Great location and a good price
Excellent
10.0
Pros: Staff and location
Excellent
10.0
Pros: Fresh fruits
Excellent
8.3
Pros: Very handy location in Cancun, near shopping centre.
Excellent
10.0
Pros: Everything
Good
7.5
Pros: It was nice.
Good
7.5
Pros: Being part of the Ibis brand meant that it was well organised, clean, convenient and reliable. The staff were very helpful. We had prebooked a rental car and the car rental company are on site which was incredibly convenient. Also, the checkout time is comparatively late which was ideal as we used it for the night we landed in Cancune before we moved on.
Details
Reviews
Overall 7.9 Good
Based on 6,869 reviews
Location
8.9
WiFi
8.0
Service
7.3
Breakfast
6.2
Room
4.1
Comfort
3.0
Wellness
1.9
Pool
0.3
Location
8.9
Service
7.7
WiFi
6.7
Breakfast
6.6
Room
4.2
Comfort
2.4
Location
8.9
Service
7.1
WiFi
7.1
Breakfast
5.1
Room
3.6
Comfort
3.1
Location
9.2
Service
7.7
Breakfast
6.4
Cleanliness
6.0
Food
4.8
Room
4.7
Comfort
3.6
Location
9.1
Service
7.4
Breakfast
6.1
Cleanliness
5.6
Room
4.4
Comfort
3.6
3.3 Mediocre
Pros: Nothing
Cons: Room is not worth the price Sort of shady place
9.6 Excellent
Pros: A good option outside the zona hoteleira ; there’s a mall across the street with good food options , cash exchange , market and many other stores. The restaurant in the hotel is very good, there is another option outside which has good price and great Italian food. The breakfast is great, better than ibis standard
Cons: Everything was perfect
7.5 Good
Pros: Good location for a cheap price. Walmart below that comes handy
Cons: The double beds are small. All is quite basic, sufficient for a one night break on the way to the airport but not more
4.0 Okay
Pros: Most horrible checking in experience.
Cons: Check in process
5.0 Okay
Pros: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Cons: Very basic furnishings, small rooms. Pricy rates
9.2 Excellent
Pros: Great location and a good price
Cons: Nothing
10.0 Excellent
Pros: Staff and location
Cons: Nothing
10.0 Excellent
Pros: Fresh fruits
Cons: The hot meal not appetizing
8.3 Excellent
Pros: Very handy location in Cancun, near shopping centre.
Cons: Bit noisy with kids running down the corridor but this is probably a one off.
10.0 Excellent
Pros: Everything
Cons:
7.5 Good
Pros: It was nice.
Cons: N/a
7.5 Good
Pros: Being part of the Ibis brand meant that it was well organised, clean, convenient and reliable. The staff were very helpful. We had prebooked a rental car and the car rental company are on site which was incredibly convenient. Also, the checkout time is comparatively late which was ideal as we used it for the night we landed in Cancune before we moved on.
Cons: Being part of the Ibis brand you could be in the same hotel anywhere in the world. The hotel and rooms lacked any Mexican personality or distinctiveness.
The ibis Cancun Centro hotel is in the city's largest financial district, a stone's throw from the Las Américas shopping center, just 15 minutes away from the airport and 10 minutes from the crystal-clear waters of Cancún. The hotel has 190 modern and comfortable rooms, an "ibis Kitchen Lounge" restaurant, daily buffet breakfast and a bar with a 24/7 snack service. The hotel offers free WIFI, a car park and access for people with reduced mobility and is strictly non-smoking
With a stay at City Express Cancun, you'll be centrally located in Cancun, just a 3-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 7.7 Good
Based on 1,561 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
4.2
Pros: Nothing
Good
6.3
Pros: The Breakfast was good
Excellent
10.0
Pros: Restaurants n plaza we’re nearby
Excellent
8.3
Pros: Reception staff and breakfast
Mediocre
3.3
Pros: Noooo good better no pay with cards, cash only
Excellent
8.0
Pros: Central, near Cheadrui and buses.Nice little pool, good breakfast with fruit and eggs.
Excellent
8.8
Pros: Great location.
Excellent
10.0
Pros: Kitchen facilities
Good
7.1
Pros: Location
Mediocre
2.9
Pros: Nothing
Excellent
8.3
Pros: Good wifi, nice breakfast, is a good choice value for your
Excellent
8.8
Pros: Es un muy buen hotel en relación precio camisa, conformatble y agradable para descansar
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Details
Reviews
Overall 7.7 Good
Based on 1,561 reviews
Location
9.0
Value
8.4
Breakfast
6.4
Service
6.3
Room
4.1
WiFi
4.0
Comfort
3.4
Food
3.2
Location
8.8
Breakfast
6.4
Service
6.3
Room
4.1
Location
9.0
Breakfast
6.7
Service
6.3
Room
3.7
Comfort
3.2
Service
5.6
Room
3.8
4.2 Okay
Pros: Nothing
Cons: The check-in staff spoke barely any english making the check-in process painful. The room was tiny and so was the bed! The aircon was so loud it was impossible to sleep. Breakfast is included but even the orange juice was disappointing! We left without eating. The location of the hotel is also terrible, right by the main road/petrol station.
6.3 Good
Pros: The Breakfast was good
Cons: The bed had sand and was dirty. On the first night we had no towels in the room.
10.0 Excellent
Pros: Restaurants n plaza we’re nearby
Cons: Not available
8.3 Excellent
Pros: Reception staff and breakfast
Cons: It looks better in the internet pictures but in reality is not as good
3.3 Mediocre
Pros: Noooo good better no pay with cards, cash only
Cons:
8.0 Excellent
Pros: Central, near Cheadrui and buses.Nice little pool, good breakfast with fruit and eggs.
Cons: Room did not have a window that opened to ventilate. Need couple more racks to hang and dry things.
8.8 Excellent
Pros: Great location.
Cons: I contacted the hotel to request an early check in and they told me there was not a problem with that, but when we arrived we had to wait a couple of hours until 3 pm to check in because we were told there was not an available room for us.
10.0 Excellent
Pros: Kitchen facilities
Cons: Disposable cutlery/plates at breakfast. No mat in the bathroom on last day
7.1 Good
Pros: Location
Cons: Air conditioning, very noisy.
2.9 Mediocre
Pros: Nothing
Cons: Staff didn’t speak English. Air conditioner was like a jet airplane. Security definitely a problem as exterior rear locks in hotel were broken and anyone could enter hotel from the street. What a joke. I have never left a hotel early but did with this one. Terrible hotel and not good for non Mexicans. Never again.
8.3 Excellent
Pros: Good wifi, nice breakfast, is a good choice value for your
Cons: Parking is shared with other hotel, in high season is insufficient to parking there.
8.8 Excellent
Pros: Es un muy buen hotel en relación precio camisa, conformatble y agradable para descansar
Cons: El servicio de internet no funcionó bien durante
Mi estancia
With a stay at City Express Cancun, you'll be centrally located in Cancun, just a 3-minute walk from Dubai Palace Casino and 6 minutes by foot from Plaza Las Americas. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 6.8 Good
Based on 1,752 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: The location, the original decor and facilities! Super helpful staff. Perfect for luxury on a budget. The swimming pool for an early morning and evening swimming!
Good
6.0
Pros: The property was dirty
Excellent
8.8
Pros: at the heart of the old Cancun town, many places to walk around. Hotel is modest but very clean.
Good
6.7
Pros: Staff was great.
Good
7.0
Good
7.5
Pros: The murals and statues were wonderful. The pool was beautiful
Mediocre
3.8
Pros: The fridge
Good
7.5
Pros: The Mayan theme on the hall, walls and stairs.
Okay
5.8
Pros: The terrace
Excellent
9.6
Pros: The hotel is unique & surprisingly beautiful. It has painted murals throughout that give it the feel of a historical archeology site. I loved this hotel.
Mediocre
3.4
Mediocre
2.5
Pros: The Hotel had potential. Only if they could've just kept it clean. Smh!
Details
Reviews
Overall 6.8 Good
Based on 1,752 reviews
Location
8.7
Breakfast
5.9
Pool
5.6
Bar
5.6
Food
5.6
Beach
5.3
Vibe
5.1
Service
4.5
Comfort
3.4
Room
3.0
Amenities
2.8
Cleanliness
1.9
WiFi
1.4
Location
8.6
Pool
5.9
Food
5.3
Vibe
4.1
Service
4.0
Comfort
3.0
Amenities
2.4
Room
1.8
Cleanliness
1.7
Location
8.8
Pool
5.2
Service
4.9
Vibe
4.7
Comfort
3.7
Room
3.3
Amenities
2.6
Cleanliness
2.0
WiFi
0.8
Service
4.6
Amenities
2.3
Room
1.8
Cleanliness
1.7
Room
2.2
9.6 Excellent
Pros: The location, the original decor and facilities! Super helpful staff. Perfect for luxury on a budget. The swimming pool for an early morning and evening swimming!
Cons:
6.0 Good
Pros: The property was dirty
Cons: Dirty pool area. They need to keep up with cleanliness
8.8 Excellent
Pros: at the heart of the old Cancun town, many places to walk around. Hotel is modest but very clean.
Cons:
6.7 Good
Pros: Staff was great.
Cons: The air conditioning didn't work. The water was cold. The spa was closed. They didn't have working wifi.
7.0 Good
Pros:
Cons: Our flights were messed up with Thomas cook, we asked if they could accommodate us staying one night earlier. They said that was fine and we should converse at reception when we arrived. We arrived and the reception denied us moving the date. We had to pay twice. If we had known this before we would have cancelled. Terrible service, would not go back.
7.5 Good
Pros: The murals and statues were wonderful. The pool was beautiful
Cons: No elevator. No deadbolt on my room inside. Every day I got fewer towels. Only one towel on the last 2 days They even took my bath mat and the floor was slippery.
3.8 Mediocre
Pros: The fridge
Cons: No hot water and difficult to find. We spent more money in a taxi trying to find it than we did staying there. The pool was discusting.
7.5 Good
Pros: The Mayan theme on the hall, walls and stairs.
Cons: Elevator doesn’t work our entire staying.
5.8 Okay
Pros: The terrace
Cons: First of all it was very noisy because of a karaoke party every single night. I couldn't seelp so I was very tired, therefore I asked them to give me a different room as I really needed to be rested in order to dive. The staff lied to my face several times, telling me they don't have any other rooms or showing me rooms that were worse, with mold. In the end they gave me a better room, that also had wifi, as my previous room didn't. The sheets and the towels were stained, the air con was not working properly and the ceiling in the bathroom was leaking. Also the window in the bathroom was broken so you couldn't close it properly. The elevator was not working.
9.6 Excellent
Pros: The hotel is unique & surprisingly beautiful. It has painted murals throughout that give it the feel of a historical archeology site. I loved this hotel.
Cons:
3.4 Mediocre
Pros:
Cons: Didn't have my room at time.roaches,pool not clean. And the advertise as a resort.
2.5 Mediocre
Pros: The Hotel had potential. Only if they could've just kept it clean. Smh!
Cons: There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else.
Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Market 28 and Plaza Las Americas. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Hostel Mundo Maya is located in Cancun's historic centre, and offers free Wi-Fi and free continental breakfast. It is a 15-minute walk from Cancun ADO Bus Station, which offers direct buses to Cancun Airport and Playa del Carmen. The simple private rooms and shared dorms at the Mundo Maya Hostel have fans and individual lockers. Guests have access to modern shared bathrooms with showers and hot water all day. The Mundo Maya features an attractive garden and terrace area. Guests can also make use of the microwave and find free drinking water at the lounge area. Staff can help arrange excursions to the famous Chichén Itza Archaeological Site, nearby historic cities and even to Guatemala and El Salvador. Hostel Mundo Maya is located near Palapas Park and Tulum Avenue, where you can take buses to the beach. Shops, bars and restaurants can be found in the streets surrounding the property, while Cancún Airport is a 25-minute drive away.
Overall 6.5 Good
Based on 1,104 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
2.5
Pros: For a room with fan. I don't know. I have believed dying. Maybe no air for sleeping and never cleaning.
Mediocre
2.9
Pros: Lady Cleaners are nice and helpful.
Good
6.7
Pros: -the room was clean -price -location
Okay
4.6
Pros: The location was near a night time art market. The included breakfast, although strict, is a lot of food, 4 pieces of bread, 1 bowl of cereal, milk for the cereal and some butter and jam for the bread, 2 coffees.
Okay
4.2
Pros: The breakfast was decent. Location was good.
Mediocre
2.9
Pros: nothing
Excellent
8.5
Excellent
10.0
Pros: The staff was really nice, tha place is super cute, with a private access to the lagunn, and you can book a very special tour by kayak in the lagun. It was so great experience! The atmosphere of the hostel is very nice and peaceful, with common kitchen and chill out zone.
Good
6.0
Pros: Wifi was good, simple breakfast included, close to ADO station.
Good
6.3
Pros: Staff is fine place is fine, cheap and ok
Mediocre
3.3
Pros: Nothing
Details
Reviews
Overall 6.5 Good
Based on 1,104 reviews
Location
9.1
Beach
8.9
WiFi
8.1
Service
6.9
Breakfast
4.3
Food
3.8
Room
3.0
Amenities
2.5
Cleanliness
2.4
Comfort
2.2
Service
6.9
Room
2.1
Comfort
1.9
Location
8.9
Service
6.1
Room
2.9
Comfort
2.5
Location
9.2
Service
6.8
Comfort
2.8
Room
2.4
2.5 Mediocre
Pros: For a room with fan. I don't know. I have believed dying. Maybe no air for sleeping and never cleaning.
Cons: Everything
2.9 Mediocre
Pros: Lady Cleaners are nice and helpful.
Cons: Stay away!!! The rooms are like oven, super hot and the fans don't really helpful. You'll be sweating the all time. Bad smell in room, after all it's hot like hell and no air entering the room. Breakfast? Hahaha, bread and butter. Internet doesn't reach the room. So you have to go out to use it...brrr. Day time receptionist is very Antipathy, disgusting behaviour. Yes it's cheap hotel, but you'll regret you didn't pay a bit more to other place.
6.7 Good
Pros: -the room was clean -price -location
Cons: Breakfast was very poor,
4.6 Okay
Pros: The location was near a night time art market. The included breakfast, although strict, is a lot of food, 4 pieces of bread, 1 bowl of cereal, milk for the cereal and some butter and jam for the bread, 2 coffees.
Cons: Booked a private room, the mattress was all springs, with some sticking out of the mattress, causing a few injuries. Staff weren’t really helpful when I asked for another mattress or room. The fan was loud so didn’t really allow for much sleep.
4.2 Okay
Pros: The breakfast was decent. Location was good.
Cons: The staff was rude when we asked some basic questions, the girl at the front desk had an attitude. Room was very small and unbearably hot. No ventilation.
2.9 Mediocre
Pros: nothing
Cons: this hostel is the worst in the whole world.the owner should be in jail, as he is a thief.we had reserved aroom with aircondition and they gave us one which didnt work,after they gave us another room which was from 8 in the evening till 8 in the morning and asked us addicional 50 pesos per day in order to have it 24 hours (which IS NOT WHAT THE WEBSITE SAYS AND IT IS A FRAUD).When you get there you have already paid and cannot cancel your booking,but it is impossible to sleep in the rooms without ac ,so all the guests leave after or before the first night.there are very small windows and if in case you reserve like us a room with ac they give you this which doesnt work,and they tell you that until yesterday it was working.there is no kithen,or microwaves,they put only 1 toilet paper per day and they have one shower and bathroom for 12 rooms in the floor.in our room in the small window there was a piece of an apple who ate someone maybe a month ago and they didnt clean it.the breakfast is one cup of coffee ,two slices of bread and one spoon of butter as it says .it has one table for all the guests for breakfast inside and one table outside where they have a lot of cockroaches .my wife asked something and they answered her that they could not,giving her their back and washing cups at the same time.all the guests leave this hostel as they cannot stay or sleep .it is a shame to be this hostel at booking.
8.5 Excellent
Pros:
Cons: To hot, rooms very small
10.0 Excellent
Pros: The staff was really nice, tha place is super cute, with a private access to the lagunn, and you can book a very special tour by kayak in the lagun. It was so great experience! The atmosphere of the hostel is very nice and peaceful, with common kitchen and chill out zone.
Cons: Nothing
6.0 Good
Pros: Wifi was good, simple breakfast included, close to ADO station.
Cons: No hot water for shower, the bath towel provided was damp, very loud at night (I am not sure whether it is because they don't have a quiet hour or because they don't enforce it).
6.3 Good
Pros: Staff is fine place is fine, cheap and ok
Cons:
3.3 Mediocre
Pros: Nothing
Cons: Hostel owner asked the reception to lie to the Staff of booking.com that he is not available to speak to them because he didn’t want to honor a change in dates and refund part of my prepayment according to the policy of booking.com. He put the receptionist in an awkward position as she was telling me he would not refund the money and he said go deal with booking.com to get your money back
Hostel Mundo Maya is located in Cancun's historic centre, and offers free Wi-Fi and free continental breakfast. It is a 15-minute walk from Cancun ADO Bus Station, which offers direct buses to Cancun Airport and Playa del Carmen. The simple private rooms and shared dorms at the Mundo Maya Hostel have fans and individual lockers. Guests have access to modern shared bathrooms with showers and hot water all day. The Mundo Maya features an attractive garden and terrace area. Guests can also make use of the microwave and find free drinking water at the lounge area. Staff can help arrange excursions to the famous Chichén Itza Archaeological Site, nearby historic cities and even to Guatemala and El Salvador. Hostel Mundo Maya is located near Palapas Park and Tulum Avenue, where you can take buses to the beach. Shops, bars and restaurants can be found in the streets surrounding the property, while Cancún Airport is a 25-minute drive away.
Caribe Internacional is centrally located in Cancun, a 4-minute walk from Las Palapas Park and 5 minutes by foot from Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 6.5 Good
Based on 2,003 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Mediocre
3.3
Pros: The location is close to the ADO bus station
Good
6.7
Pros: It's a safe place for stay some nights. We enjoy the breakfast in the cafeteria. The pool it's ok.
Mediocre
2.0
Pros: it had an AC
Okay
4.2
Pros: The water cooler in the hallways.
Excellent
10.0
Pros: Cleanliness.
Good
7.5
Pros: Spacious standard room, convenient beds, large windows to the outside, swimming pool.
Mediocre
2.0
Good
6.3
Pros: Cheap prices and friendly personel
Good
7.9
Pros: The pool area was very relaxing.
Mediocre
3.3
Pros: Location
Mediocre
2.0
Pros: Nothing
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Details
Reviews
Overall 6.5 Good
Based on 2,003 reviews
Location
8.4
Breakfast
6.6
Beach
6.0
Service
5.1
Bar
4.0
Food
3.6
Comfort
2.8
WiFi
2.8
Vibe
2.3
Room
2.3
Amenities
1.6
Cleanliness
1.6
Location
8.3
Pool
7.7
Breakfast
7.2
Value
6.8
Service
5.9
Comfort
3.2
Room
2.4
Vibe
2.0
Amenities
1.9
WiFi
1.2
Location
8.4
Service
5.1
Comfort
2.3
Room
1.8
Cleanliness
1.7
Service
4.8
Room
1.5
3.3 Mediocre
Pros: The location is close to the ADO bus station
Cons: The room had mould in the corner, shelving was broken, hot water for the shower only worked if you turned the tap in the sink on, limescale covered the shower, paint peeling off the cabinets, curtains weren't able to be drawn open so we had darkness apart from a small light, air con was kicking out a bad smell, there was a hole in the ceiling near the window. The list goes on. We're backpackers and knew we weren't expecting a high level of luxury but this was beyond acceptable. We complained at reception and the staff were rude. They refused to give us a different room and would not offer a refund either. It's called an "international" hotel but she didn't speak a word of English or pretended that she didn't understand us. Luckily my boyfriend spoke in Spanish instead. The worst hotel experience i've ever had.
6.7 Good
Pros: It's a safe place for stay some nights. We enjoy the breakfast in the cafeteria. The pool it's ok.
Cons: No restaurant in the afternoon or evening in the hotel. No water bottles in the rooms or coffee. They need to work in better facilities for guests with special needs. The wheelchair couldn't enter in the bathrooms. The doors are stretch.
2.0 Mediocre
Pros: it had an AC
Cons: Get a Airbnb over this no tell motel
The pictures you see advertised are not what you get.
The toilet leaked from back so the floor was always soaked.
The girl behind the counter didnt speak English as advertised and had to go outside and have a taxi driver translate.
The only WIFI was in the lobby not in the room as advertised.
The closet door was broken, shelf was hanging off wall. a door leading to the next room was thin and people kept trying to open it all night.
I have pictures if you'd like to see them.
I left after the first night to an Airbnb and was literally half the price and was so much nicer.
I would like a refund!!
4.2 Okay
Pros: The water cooler in the hallways.
Cons: Despite it stating it has free wifi in the bedrooms, this is a lie. Wifi is only available in the lobby. When we asked why this was advertised falsely they simply shrugged their shoulders and didn't address it. We work from our laptops while travelling so a place advertising wifi in rooms falsely affects us. We had to stay downstairs in the lobby the majority of the evening instead of the comfort of our rooms. Had the property not have been so dishonest we wouldnt have booked here. Then to make matters worse a nightclub is attached to the property which opens its doors at 11.30pm and plays loud dance music till 5.30am making it near impossible to sleep. We were on the 5th floor and the bass from the speakers was shaking our windows all through the night. There are numerous of taxis outside the hotel that charge you double than any other taxi. We were qouted $80 pesos to be brought on a 5min journey to a shopping outlet. We turned it down and hailed a taxi passing by hotel, and was qouted $40 pesos. The drivers outside seem intent on ripping off the guests.
10.0 Excellent
Pros: Cleanliness.
Cons: Room size.
7.5 Good
Pros: Spacious standard room, convenient beds, large windows to the outside, swimming pool.
Cons: Hot water not at all times, internet in the room sometimes failing, little parking space behind the hotel. When no good internet in the room, it is only available in the lobby, which is very noisy.
2.0 Mediocre
Pros:
Cons: Mal atención de parte de los recepcionistas
6.3 Good
Pros: Cheap prices and friendly personel
Cons: the rooms are a bit dark and there was a lot of noise from outside. Also the AC made a lot of noise.
7.9 Good
Pros: The pool area was very relaxing.
Cons: Nothing to dislike
3.3 Mediocre
Pros: Location
Cons: Old hotel, a lot of things are broken , no isolation at all, very noisy it was impossible to sleep, smell from the sewer in the bathroom, no internet working in the room . Horrible hotel
2.0 Mediocre
Pros: Nothing
Cons: Awful..... the worst experience ever
Caribe Internacional is centrally located in Cancun, a 4-minute walk from Las Palapas Park and 5 minutes by foot from Cristo Rey Church. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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