Cancún resorts

Pros: Good service

Cons: Terrible Mosquito

Pros: Our room and how close the beach was from the pool.

Pros: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.

Cons: There is no privacy in the bathroom.

Pros: The rooms are amazing. The grounds are beautiful. Many restaurants to choose from. Good food. Very clean!! Stylish. Wonderful staff. We loved our concierge Ignacio. Amazing! Luxury and romance. Perfect for couples!

Cons: The spa could be a bit better.

Pros: Gorgeous resort, facilities were absolutely beautiful; the staff was friendly and the level of service was amazing. If you want to be pampered this is the place. The food was very good and our favorite was Chez Isabelle.

Cons: Really nothing

Pros: The resort was exceptional both in decor/amenities and staff!

Pros: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!

Cons: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.

Pros: The spa, restaurants, activities, room, staff, location, and cleanliness!

Cons: No, everything was perfect!

Pros: What stood out to us above the amazing room, grounds, amenities, and food was how attentive and caring the staff was to us. Everyone from every level of staff treated us like family. Hotel employee was amazing as the Beach Concierge.

Pros: The variety of activities, food and drink. Staff was phenomenal.

Cons: Only thing I do not like is the WiFi is extremely slow!

Pros: The grounds are great. Really liked the setup. People were so nice. Really a great place to visit.

Cons: Did NOT like the glass bathroom doors. No privacy.

Pros: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet

Cons: that I couldn't stay longer

Pros: Beach. Dining. Pool. Wifi speed & Range. Staff.

Pros: The hotel had a fresh clean feel, friendly staff and great food and amenities

Cons: I wish the hotel could’ve accommodated our group of friends and been closers together, because the elevators were sometime slow

Pros: The food was amazing

Cons: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.

Pros: The resort is very beautiful (especially inside). I had the King ocean front view room which was big, clean and with an amazing comfortable bed. The staff is always friendly, smiling and helpful. "Italian" restaurant is not very authentic but has potential. Azur restaurant is the best in food and service. The beach is clean and there are kind of beach beds where you can stay. SPA is also very nice. I'd love to come back.

Cons: At our arrival we were offered a fast tour of the facilities and we were told that attending a 90 minutes presentation the day after we were receiving a discount on couple massage and on trips to Isla Mujeres. We were told that the presentation was about other parts of the hotel (master suite etc) so we accepted. The day of the presentation instead we were spending 2 and half hours with people that asked personal questions and tried to convince us to subscribe a membership for travels whose cost is over 30.000$ to be paid in 40 years! When we refused they proposed us a second offer for the cost of 12.000$ for discount on travels and flight tickets which we also refused. They kept going with a third offer of 2600$ for 10 days in one of their resort at next trip. I didn't like that this was not told clearly before. It was like a surprise and it lasted more than expected. Personally I have nothing against the membership and maybe I could have accepted the third offer if they were clear since the beginning. Also you have to decide immediately about every offer (you don't get even 1 day to think about) which is detrimental for them because people are not prone to sign a contract for several thousands of dollars straight away. Last but not least, when they saw that we didn't accept the offer they just offered the coupon on the couple massage and they said the trip discount was not offered anymore......I booked with another travel agency but this is unprofessional for such a beautiful place. I would suggest Live Aqua to not do this anymore. If you want to talk about membership say it from the beginning so that not you neither the guest waste their time. That is the reason why I am not giving 10 to this review.

Pros: Staff had incredible hospitality. Beautiful location away from the busy down town but close enough if you wanted to go.

Cons: Pool and beach side areas were limited unless reserved .

Pros: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.

Cons: The elevators

Pros: Well, it’s a perfect finale for our honeymoon. The best beach in Mexico, perfect pool with all included food and drinks. 2-3 days it enough and not need to take swuita any special room, anyway you all the time at the pool.

Cons: The staff really tried, but I didn’t have enough vegan dishes

Pros: Gorgeous property, delicious food, excellent location. Highly recommend !

Cons: Staff is pushy to up-sell other products

Pros: Food was not good , place could use some updates

Pros: Many restaurants and places to sit staff the best this was out 12 th time at Liveaqua we are hopefully going back in September

Pros: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Cons: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Pros: Show at night was fantastic!

Cons: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.

Pros: Friendliness of staff/drinks/food/beach/pools

Cons: Some things weren’t fixed soon/had to report several times.

Pros: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.

Cons: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.

Pros: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.

Cons: The front desk staff they don't have empathy.

Pros: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.

Cons: No top shelf alcohol choices.

Pros: Some of the staff people were very nice.

Cons: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.

Pros: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.

Cons: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.

Pros: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.

Cons: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.

Pros: We were very pleased with every aspect our stay at the Iberostar Cancun.

Pros: Nice and helpful people, very good food (with one exception)

Cons: Slow elevators, horrible Japanese restaurant

Pros: The pools are beautiful. The location is perfect! The staff was wonderful! The spa was unbelievable!!

Cons: Nothing. All was wonderful.

Pros: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.

Cons: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.

Pros: Pretty much everything! We came in low season and got upgraded to an ocean view suite. Bed is enormous and comfortable, large bathtub, clean spacious room with plenty of amenities. The staff are perfectly attentive without being overbearing! Brunch is out of this world, international dishes prepared daily and full buffet of fruit, breads, juice, champagne, etc., and available every day until 12noon. Highly recommend their gastronomic restaurant ‘basilic’ as well. Excellent value and really fantastically executed dishes.

Cons: I think after 3 days of basically just staying here, the cost of food really adds up. Each meal is worth it but overall it becomes very expensive if you u truly want to relax in ‘the bubble.’ The spa is also overpriced so unfortunately we didn’t get to experience it. Maybe the only other negative could be that it’s too complete of a paradise- I never want to leave! We didn’t do any excursions, just enjoyed the resort.

Pros: Location is steps from all the restaurants and nightlife in Cancun. Staff are season professionals waiting to assist you hand foot. The rooms are all Jr. Suites and are spacious floor plan that ever room in th ed hotel is design to unparallel ocean views.

Cons: I love staying at Fiesta America Coral Beach. Only they could add a Jaccuzi where the pool is would help.

Pros: We liked everything.

Cons: We thought the Mexican restaurant was terrible....over priced and very small portions. My dinner consisted of 6 dried out shrimp with 2 Tablespoons of rice and my husband's meal (Surf and Turf) was beef that was terrible flank steak and overcooked shrimp. Because of this experience, we never went to any other restaurant's in your hotel except the cafe next to it....

Pros: Pool

Cons: No food allowed

Pros: Great location, incredible service everywhere you turned.

Cons: Nothing

Pros: Great

Cons: -

Pros: great staff. friendly and available. the grounds are big enough to feel that the hotel is not crowded

Cons: the rooms are a bit dated and would benefit from a make over r!

Pros: Great service

Pros: Location and pools

Cons: Everything wasn't included. For a higher price but everything included would be great.

Pros: very professional staff

Cons: nothing

Pros: The staff was very friendly and courteous the food was good the entertainment was great.

Cons: The roof was leaking in many places area rugs were used to soak up the spill instead of buckets and a lot of people fell in the lobby including myself.

Pros: staff was good a lot of animations...

Cons: NOT FOR SINGLE...Not for single...don't go there if you are not with somebody (wife, girlfriend...)

Pros: Nothing

Cons: The staff did not explain how the hotel works or where everything's located. After searching for food and a place to get water we finally complained. Also the walk to our room was up several flights of stairs and then walking and then more stairs and more walking. No elevators. After complaining they offered to move rooms but then kept talking and talking offering other stiff and not moving pur rooms. Trying to give us other things but what we asked for. We were told they would help us then manager walked away and didnt do what he said. Horrible experience

Pros: The staff makes you feel confortable

Cons: The rooms are not sound proof

Pros: Food

Cons: In some of the rooms the bathroom did not have a door

Cons: More premium liquors

Pros: The resort was spotless, the meals fantastic, the value was well worth it, and the entertainment and staff terrific. Planning on going back as soon as possible.

Pros: Resort very, very good. And the assiatic grill restaurant is the best.

Cons: We wasted a lot of our holiday time listening to the membership sales pitch. It was forced upon us. We were not given an option. Didnt like that.

Pros: The food was very good. The staff helpful. The windsurfing equipment, gym, and television was top notch. The entertainment coordinators and nighttime shows did a great job of creating a very vibrant sexual atmosphere.

Cons: Door security system failed several times requiring 20 minute trips to the front desk and then maintenance to come over and fix. Costs in the spa and gift shop were astronomical.

Pros: dancers and play makers

Cons: Room didn’t have a good ventilation .Room wasn’t very clean, room maker’s weren’t clean enough

Pros: I liked all the themed night parties and volleyball court.

Cons: How loud the street was next to my room. My bed was next to the street and it was very loud.