Best Cancún resorts
"Located in Zona Hotelera, this beachfront resort is in the entertainment district, just steps away from Caracol Beach, Gaviota Azul Beach and Forum Beach. Cancun Convention Center and Chac Mool Beach are also within 10 minutes. "




Overall 9.2 Excellent
Based on 883 reviews
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Mediocre
2.0
Pros: I like the facility
Excellent
8.0
Excellent
8.8
Pros: The staff was excellent, very attentive and helpful and mostly bilingual. We were there in March and the weather was great, but the beach is shaded fairly early in the afternoon. We had to keep moving around the pool to stay in the sun. Luckily the resort was not full so it was not a problem.
We did not eat at the buffets, but ordered off the menu and the food was very good.
Excellent
8.5
Pros: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities
Excellent
10.0
Pros: Hotel, Restaurants staffs were very attentive and Hotel is awesome
Mediocre
2.0
Excellent
10.0
Pros: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.
Excellent
10.0
Pros: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Excellent
10.0
Pros: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Excellent
10.0
Pros: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
Excellent
10.0
Pros: Everything about it was exquisite!! I took my husband for his 40th bday. The service was perfect all around. People are so kind and accommodating. The ocean was gorgeous...relaxing, perfection all around!!
Excellent
10.0
Pros: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.
Good
7.7
Pros: Hotel staff was incrediable polite and always very helpful. Breakfast servicing was just a great. The rooms were cleaned twice a day in a very good manner.
Excellent
8.0
Pros: The location of the hotel is good.
Good
7.6
Pros: We had an absolutely terrific time at the hotel. An excellent location, great food and especially great service. Everyone at the hotel was extremely friendly and helpful. Always a small and always trying to help. The beach and pools were the best. It had a large area for swiming and it was out of the main waves area and relatively gentle for everyone to enjoy. The pools were clean and well staffed. I would glady recommend this hotel to anyone.
Excellent
8.0
Pros: Staff was very friendly and accommodating. Hotel was very clean. We loved the access to the pools and beach. We didn't even leave the area, because the hotel was so nice.
Good
6.4
Pros: the beach--the pool---the comp breakfast
Excellent
8.0
Pros: Luxury Hotel all the way. Beautiful rooms. Excellent buffet breakfast.
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Cons: $self.cons
"Located in Zona Hotelera, this beachfront hotel is next to a golf course and within a 15-minute walk of Ballenas Beach and Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 miles (3 km). "




Overall 9.1 Excellent
Based on 776 reviews
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Excellent
10.0
Pros: Everything was beyond our expectations! AMAZING! A true dream experience! Will 100% recommend to anyone.
Excellent
8.5
Pros: Great Room junior suite
Nice beach
Great Staff
Excellent
9.7
Pros: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
Excellent
8.5
Pros: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
Excellent
10.0
Pros: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
Excellent
9.4
Pros: Beautiful beach and view, good food at all of the restaurants, clean
Excellent
10.0
Excellent
9.1
Pros: It is top three resorts in Cancun easily.
Excellent
8.8
Pros: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Excellent
8.0
Pros: Good food
Excellent
10.0
Pros: Everything was amazing !
Excellent
9.7
Pros: Everything is top notch.
"Located in Zona Hotelera, this beachfront resort is in the entertainment district and within a 5-minute walk of Costa Occidental de Isla Mujeres National Park and Chac Mool Beach. La Isla Shopping Mall and Cancun Interactive Aquarium are also within 1 mile (2 km). "




Overall 9.1 Excellent
Based on 773 reviews
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Excellent
10.0
Pros: Everything is perfect!!
Excellent
10.0
Pros: Staff was always friendly and very attentive. Beautiful resort.
Excellent
10.0
Pros: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Excellent
8.8
Pros: We liked a good food and service was excellent
Excellent
10.0
Pros: Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
Excellent
9.7
Pros: the massages at the spa were incredible!!
Good
6.8
Pros: Room was clean. Staff were friendly and helpful.
Excellent
10.0
Pros: Beautiful poolside view of the beach
Comfortable room with amazing view of pool and beach
Friendly staff!
Excellent
10.0
Pros: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
Excellent
10.0
Pros: Best on the strip
Excellent
10.0
Pros: everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
Good
7.7
Pros: Nice food and stuff.
Good
7.0
Pros: It was relaxing, i enjoyed the ocean and the staff was very good
Excellent
8.0
Pros: Excellent In All Respects
Excellent
8.0
Pros: I came few days ago, but I still have no words to express all my admire for this hotel. It is worth every dollar and even more. Professional Stuff, excellent food(they have Buffet, but every from 7 restaurants are a la Carte). Hotel has own large beach, on the best location in Cancun. I have been many times in Cancun, in many nice hotels. This is the best one in Cancun, I am so sure. You need only to aviod so called "Guest Services Desk". It is Timesharing company. You will lose precious time for one scrap bag - 5 USD worth.All drinks are premium quality and they have very good choice for every taste. All Rooms have magnificient ocean view.The centre of nightlife is only 1 km from the Hotel. Go to website of this hotel.Everything is true.
Okay
5.6
Pros: Good food friendly staff 24/7 room service nice steak large selection of alcohol pool nice
Good
7.4
Pros: Loved the spa area but services could have been better, food/rooms/staff were outstanding
Good
7.6
Pros: $self.pros
"Nestled on the beach, this Zona Hotelera resort is just steps away from Tequila Museum and Cancun Interactive Aquarium. La Isla Shopping Mall and Chac Mool Beach are also within 1 mile (2 km). "




Overall 9.0 Excellent
Based on 281 reviews
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Good
7.1
Pros: Nice grounds, although it looks likes its getting a little older.
Staff was great, every single one of them
Spa was great.
Excellent
10.0
Pros: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Good
6.2
Pros: The hotel is suppossed to ve o e of the best in Cancun, but it is a great disapointment
Excellent
10.0
Pros: The hotel had a fresh clean feel, friendly staff and great food and amenities
Excellent
10.0
Pros: A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.
Excellent
10.0
Pros: The perfect hotel - paradise.
Excellent
10.0
Pros: Gorgeous property, delicious food, excellent location. Highly recommend !
Excellent
10.0
Pros: The pool is amazing and the swing bar and swim up bar are lovely features.
The location on the beach is stunning and we never tired of the views across the infinity pool.
The spa is very high spec and the therapists good.
We would definitely go back and highly recommend Live Aqua Cancun.
Good
6.0
Pros: Food was not good , place could use some updates
Excellent
9.1
Pros: The pools are amazing, the grounds well kept and the staff are all friendly.
Okay
5.4
Pros: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Excellent
8.0
Pros: Everything was excellent and the staff was excellent as well
"Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Ballenas Beach and Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 miles (3 km). "




Overall 8.9 Excellent
Based on 455 reviews
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Excellent
10.0
Pros: Everything was great.
Awesome staff.
Awesome food.
Awesome service
Excellent
10.0
Pros: I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.
Excellent
8.0
Pros: overall ambiance,friendly staff, great location.
Good
6.8
Pros: The view and size of the room was very nice.
Excellent
10.0
Pros: Service was really good
Mediocre
2.8
"Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Aquaworld and Maya Cancun Museum. Delfines Beach and El Rey Ruins are also within 2 miles (3 km). "




Overall 8.8 Excellent
Based on 595 reviews
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Excellent
9.4
Pros: Food was awesome
Excellent
10.0
Pros: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach.
Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights.
Would definitely stay hear again in the future.
Good
6.5
Excellent
10.0
Pros: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
Good
7.1
Pros: Nice pool and bars. Comfort rooms. Close to the beach.
Excellent
10.0
Pros: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.
Excellent
9.1
Pros: The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.
Good
7.1
Pros: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.
Excellent
9.6
Pros: Great service, best I've ever had
Okay
4.5
Pros: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.
Excellent
10.0
Pros: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.
Excellent
10.0
Pros: Food was great as well as location. Great services throughout hotel.
Okay
5.3
Pros: Nice breakfast, staff is kind, nice pool and the design is less scary than in other big Cancun seaside hotels.
Okay
4.3
Pros: The room was big
Good
7.7
Pros: Breakfast (very extensive choice and fresh/ly cooked), swimming pool, selection of shops.
Good
6.3
Pros: This is a very well maintained hotel with pleasant well mannered English speaking staff. The outside leisure areas are clean with a relaxed feel and have a lovely position right on the beach.
Good
7.3
Pros: Check-in fast and easy, got a superb room with balcony and really nice view. Breakfast was simply wonderful, they have all you can possibly ask for, and then some! Hotel was very clean and facilities such as the pool area and so were also well kept. Compared to some of the larger resorts in Cancun, Fiesta Americana Condesa felt somewhat more private and less crowded in comparsion. And the staff seems trustworthy - when checking out, we forgot a purse with approx $5000 USD worth of jewellery, and when we called later it was saftely taken care of, and we could go back and get it, no problems.
Okay
5.6
Pros: The facility was very nice. There was a nice pool.
Good
6.8
Pros: Amazing Breakfast, good location
Good
7.6
Pros: Located on the best beach of Canun, very great service, clean and with a very professional staff
Good
6.0
Pros: good service and nice staff
Good
7.6
Pros: Superb facilities, very friendly and helpful staff. Very comfortable beds.
"Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Chac Mool Beach and Forum Beach. Cancun Convention Center and La Isla Shopping Mall are also within 1 mile (2 km). "




Overall 8.6 Excellent
Based on 932 reviews
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Okay
5.3
Pros: Location and some services.
Excellent
10.0
Pros: Love entertainment staff
Ubaldo manager of food and beverages was amazing!
Super clean resort
Multiple jetted showers the best!
Good
6.8
Pros: + Property:
Nice landscaping, beautiful beach front, excellent "adult only" pool.
Overall it was nicely maintained.
Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean.
+ Staff:
Bartenders & wait staff at the adult pool and rooftop bar were awesome.
Waiters at all of the restaurants were good.
Cleaning/maid staff were excellent and kept our room looking spectacular everyday.
The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had.
+ Food:
Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Excellent
8.5
Pros: Everything was amazing! All the staff were amazing, except check in boy.
Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Mediocre
2.7
Good
6.6
Pros: Pools, nice views, pool staff very nice. Plenty of options for cable tv. Good location.
Excellent
8.0
Pros: location is excellent. Paradise.
Excellent
8.0
Pros: The hotel was fantastic! The food was good, and everything was nice and close. I would definitely stay here again.
Excellent
8.0
Pros: the cleanliness of the room and good location. Also swimming pool is very beautiful and the staffs are very very kind and polite.
"Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Delfines Beach, El Rey Ruins and Maya Cancun Museum. Aquaworld is 1.2 mi (2 km) away. "




Overall 8.5 Excellent
Based on 137 reviews
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Excellent
10.0
Pros: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Excellent
10.0
Pros: We were very pleased with every aspect our stay at the Iberostar Cancun.
"Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Ballenas Beach, Aquaworld and Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 2 miles (3 km). "




Overall 8.4 Excellent
Based on 3,138 reviews
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Excellent
9.1
Pros: The view is really nice, and all the pool sofas provided are nice and clean.
Excellent
8.2
Pros: Can choose to go all inclusive starting any day you choose and going to the end of your stay. Great option.
Italian restaurant option serves really great food.
Excellent
10.0
Pros: Perfect vocation, the most beautiful hotel with best price, helpful staff, amazing view from rooms and, clean beach with white sand and azur color ocean.
Mediocre
3.1
Pros: The price was the only thing appealing about this place.
Okay
5.7
Pros: Beach and pool were beautiful. We ere only staying one night with very early departure to airport. Couldn't check in early. We're told to come back at 3pm. Room wasn't ready until 4:15. Trapped with our carrying in pool area. Son was told gym cost extra to use.
Excellent
9.3
Pros: Great location, not too busy, friendly staff, amazing facilities, beyond comfortable stay
Excellent
9.7
Pros: The resort and the staff were amazing. Clean rooms.
Excellent
8.8
Pros: in general everything was ok with the hotel
Excellent
8.2
Pros: The room is clean and spacious and it is located right beside the beach. The staff are friendly, but some of the staff cannot speak English very well.
Excellent
9.7
Pros: Very good experience. Very clean and comfortable facilities. Absolutely no complaints. Would love to go there again.
"Located in Zona Hotelera, this beachfront resort is in the city centre and within a 15-minute walk of Costa Occidental de Isla Mujeres National Park, El Rey Ruins and Delfines Beach. Aquaworld and Maya Cancun Museum are also within 3 miles (5 km). "




Overall 8.3 Excellent
Based on 1,099 reviews
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Excellent
8.8
Pros: The beach, the pool, the breakfast and dinner buffet. (The food was well above average and quite good at times). Great poolside drink service from Roberto, our waiter on more than one day. Our beach front room was a bit bare (furniture wise) but it was clean and roomy. Cleaning staff did a great job.
Bus stop right out front will get you to center of nightlife (about a five minute ride) for under a dollar. It's location away from the center made the beach that much better and less crowded.
We had a great stay.
Excellent
9.1
Pros: The hotel staff were the best of numerous resorts we have stayed at. Very helpful, pleasant and professional. Our room was clean and very comfortable. The beach was clean and well groomed. The pools were beautiful. The best lunch was the pizza oven, serving up made to order pizzas!
Excellent
8.2
Pros: The staff was excellent! They were all very professional, kind, and courteous. Our room was very clean, the food was tasty.
Excellent
8.2
Pros: Friendly Staff, great entertainment team, great night theatre shows, good pool, my son liked the mini kids club spending almost the whole day there. Beach and weather was awesome
Excellent
10.0
Pros: I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!
Excellent
10.0
Pros: They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all types of people including families. Also important we could get a chair on beach or at the pool.
Excellent
10.0
Pros: The staff was good the lady manager Ava was very good too
Good
7.7
Pros: Easy. Everything was close together. Staff was nice.
Excellent
10.0
Pros: The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s), couples, or families.
Excellent
10.0
Pros: Resort was great, friendly staff and great food
Good
6.8
Pros: Convenience of meals which are abundant and available 24/7
Staff are very friendly
Great view and location
Great kids club and pool - highly recommended if you have kids
Convenient taxi service from hotel
Okay
5.4
Mediocre
3.3
Pros: The people we met, will never stay here again. The staff were rude and unhelpful. We were harrased daily which was intrusive by the staff.
Okay
5.7
Pros: The hotel has plenty of activities going on at all times with excellent attentive staff. It appears to cater particularly well to young adults although it is quite a distance from nightlife outwith the hotel.
Good
7.3
Pros: A good place, the food is good. At that price I got a room on sea side where I could hear the sea. Wonderful.
Good
6.0
Pros: Excellent location, friendly staff. Dated hotel, not many bar/ restaurant choices. (1 bar open at night)
Excellent
8.0
Pros: Bloody Hell, this hotel is fabulous! Room was great, staff... no mention, any time there was someone always ready to help, food is good, location is good too. Also, hotel has several activities including theater show (The magician is the BEST). You have on it a sports bar, a mini-golf, etc. Drinks are terrific! 1000% recommended
Good
7.6
Pros: Very helpful staff, easy to get around, food was good. This has nothing to do with the hotel but please be aware at the airport- as you leave customs and head for the exit there are blue shirted people there that will try to pull you in, they say they work for the airport and appear to be customer service people (there are so many of them, and look official) - you will have to avoid them and they...
Good
7.6
Pros: The staff was very accommodating and engaging. The food was very well done. The entertainment staff was tireless.
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Cons: $self.cons
Excellent
8.0
Pros: The staff was very friendly, good food, clean rooms.
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Cons: $self.cons
Excellent
8.0
Pros: I loved the location: right on the ocean. Royal Solaris is really two connected resorts, so they have a ton of beach front. I also like the stocked mini-fridge, as it saved us from having to buy bottled waters when we went on day trips.
Good
6.0
Pros: Excellent location and nice territory; good food - choice, quality, different cuisines; friendly staff (restaurant, diff. services - except reception)
"Located in Zona Hotelera, this beachfront resort is in the city centre and within 1 mi (2 km) of Las Perlas Beach, Turtle Beach and Langosta Beach. Tortuga Beach and Cancun Golf Club at Pok Ta Pok are also within 3 miles (5 km). "




Overall 8.3 Excellent
Based on 357 reviews
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Excellent
8.5
Pros: The staff was very friendly and courteous the food was good the entertainment was great.
Good
6.5
Pros: staff was good a lot of animations...
Excellent
10.0
Excellent
10.0
Pros:
The best staff ever!!!
Mediocre
2.2
Pros: Nothing
Excellent
10.0
Pros: I liked the fact that this is adults resort only not only that it was a lot of fan every body frankly excellent staff good food I loved the shows and fanny games by the sea pool everybody smiles happy this is my 5th time in temptation and I hope to be back soon and I like when every time I arrive there they tell me welcome home
Okay
5.7
Pros: The food was average, I guess because I'm a native and I know traditional mexican food. The staff was AMAZING!! great service. And the beach, wow. The overall vibe was fun, but people there average in they're 40s which was a downer for me, i was lol long for a younger, sexier crowd.
Excellent
8.6
Pros: Temptation is an amazing resort made for adults with open and fun minds. The service is great, the food is wonderful and there is always an activity for everyone at all times in a beautiful location.
Excellent
8.2
Pros: We love this resort and returned for our 6th time. The resort is full of friendly outgoing people looking to have a great time. As a friend says, "I went to Cuba and sat on loungers beside same couple for a week without exchanging words" That will never happen at TTR. Join Cancuncare.com and meet many before you arrive. Hands down the most fun resort out there.
Excellent
8.2
Excellent
9.4
Pros: The service, food and locations was great. You were waited on with care and precision. Just what I needed. Beautiful property and the spa was fantastic!!!!! Alejandro has gifted hands and was the best massage therapist!
Good
7.7
Pros: this was the one of the best hotels I have been to and I have stayed in in over 300 hotels in the past 6 years. the staff were exceptionally happy.
Good
7.6
Pros: Everything was very good, including food, services, the atmosphere... You could join the gests on drinking and dancing, or just stay relaxed all by yourself... A nice place for young couples!
When you stay at Villa del Palmar Cancun Luxury Beach Resort & Spa in Playa Mujeres, you'll be on the beach, within a 5-minute drive of Dolphin Discovery and Garrafon Natural Reef Park. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.




Overall 8.3 Excellent
Based on 189 reviews
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Excellent
8.0
Pros: The place is not fancy or amazing but it's decent and overall good. The food is probably the best part, and the resort is isolated (no other resort or civilization around) so the place doesn't get overpack which makes the overall experience better. (This is not the place you would want to party or go in early twenties) The best best part was the seafood, every restaurant's best items were seafood (not shrimp), and the best restaurant was hiroshi (sushi restaurant). In this hotel every restaurant is included in all inclusive price, and you do not need to make a reservation to eat at a restaurant. The view is not the best around the resort (a bunch of trees with construction site), but the downtown isn't very far (20 minutes away by cab). The outside resort is overall safe but be aware of cabbies and make sure you negotiate the cab fare before you get in the cab. They do try to rip you off if you are a tourist. Ask the hotel what the fare should be on the way back to the hotel as price from and to hotel is significantly different (cab fare back to hotel is about half the price and this one way back to hotel is not a set price so it can be negotiated whereas the cab fare from hotel to destinations have set fare and prices tend to be much higher).
Excellent
9.4
Pros: Family friendly and great amenities.
Excellent
8.0
Pros: Lovely staff, nice rooms, a great place to stay
"Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Ballenas Beach and Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 miles (3 km). "




Overall 8.3 Excellent
Based on 178 reviews
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Excellent
10.0
Pros: Atención, comida, ubicación
Excellent
8.2
Pros: the ocean view from the room was beautiful .
Okay
5.7
Pros: Room was very large, decent amenities. View from room was good. Beach adjoining hotel was beautiful. Adult pool wasn't bad, but was on lagoon side. Should be on ocean side. Put the kids on the lagoon side
Okay
5.7
Pros: All of the staff was nice.
Excellent
9.4
Pros: Beautiful place and great services!
Good
7.7
Pros: We like the food....it was amazing!!! Lots to chose from.
Okay
4.7
Pros: Only the beach
Good
7.0
Pros: All inclusive, good variety of food. Best choice for families with kids.
Good
6.3
Pros: It's a great all inclusive resort for the whole family, they have activities for everyone.
"Nestled on the beach, this Zona Hotelera resort is within a 5-minute walk of Ballenas Beach and Aquaworld. Delfines Beach and Maya Cancun Museum are also within 2 miles (3 km). "




Overall 8.2 Excellent
Based on 308 reviews
All reviews
- All reviews
Okay
4.8
Pros: Few staff members were very nice
Good
6.2
Pros: hospitality
Good
7.7
Excellent
8.0
Pros: Relaxed environment
Excellent
9.3
Pros: EXCELLENT FOOD, DRINKS AND SERVICE (IN ROYAL SERVICE)
Excellent
10.0
Pros: Service and food was amazing!
Excellent
9.4
Pros: Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Excellent
8.5
Pros: No jet skis making noise and pollution.
Okay
4.8
Pros: The beach was ok
Excellent
10.0
Pros: Even with the hotel at full capacity, I received the very best service.
Excellent
8.0
Pros: This was a wonderful all inclusive resort with beautiful beachfront property! We enjoyed our stay although rooms are a little small and slightly dated. Need a few more beach chairs as well. Overall, a spot we will return to!
Good
6.0
Pros: Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.
Good
7.6
Pros: The hotel design, location, comfort, views, service
"Nestled on the beach, this Puerto Morelos resort is within 16 mi (25 km) of Cancun Country Club, Ventura Park Cancun and Puerto Morelos Town Square. "



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Overall 8.2 Excellent
Based on 189 reviews
All reviews
- All reviews
Excellent
10.0
Pros: +Food is great, specially in the Steak Restaurant
+Buffet is also great with too many options and all of them of great quality
+Staff service is outstanding, specially waitresses in the beach
+Room is big, very clean and modern
+Pools are also great, specially kids pool.
Excellent
8.0
Excellent
10.0
Pros: We decided to stay at the adults only section of the hotel which was amazing! Our room was ocean front with a balcony and a hot tub on it! The view was amazing! Our room was huge and clean. We had the same staff in and out of our room while we were there for 6 days/5 nights so we were able to get to know them. Alonzo and Margarita were great at keeping the rooms clean and having the beds turned back for us. We had upgraded to the diamond club before we got there and I would definitely do that again! Our butlers Dominquez and Reuben were Amazing!! To help celebrate our 20th anniversary they decorated our room with rose petals and confetti and had the hot tub ready to go for us. When we came back to our room that night there was a bottle of wine and chocolate covered strawberries waiting for us. They went above and beyond! They always were checking to see if there was anything else we needed.
The food was pretty good and even though we had reservations I don't think we would have waited too long at any of the restaurants.
The beach was beautiful! It did have a lot of seaweed but they did try hard to keep it clean but there's only so much they can do.
The resort had shows every night and we watched most of them and really enjoyed the variety. The Diva's International were good and the Set the night on fire show was amazing!
I would recommend this resort and do plan on going back!
Good
7.7
Pros: Beautiful Resort
Nice rooms, amenities
Great food and drinks
On the beach
Away from the commotion of Cancun
Great Tennis coach. Strangely, the hotel did not publicize the availability of personal tennis lessons.
Nice Gym. Unfortunately, the gym/hotel did not sell any protein drinks or powders.
Excellent
9.7
Pros: Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.
Excellent
8.5
Pros: Amazing food
Close to the beach
Ocean view
Gorgeous and large rooms
Friendly workers who worked very hard
"Located in Zona Hotelera, this beachfront resort is next to a golf course and within a 5-minute walk of Caracol Beach and Cancun Convention Center. Forum Beach and Gaviota Azul Beach are also within 10 minutes. "




Overall 8.4 Excellent
Based on 35 reviews
Excellent
10.0
Pros: As expected, brilliant
Excellent
10.0
Pros: Great location, very modern property, all representatives were fabulous.
Excellent safety precautions in place! They worked diligently to sanitize things throughout the day and night!
"Located in Zona Hotelera, this beachfront resort is in the city centre and within a 10-minute walk of El Rey Ruins and Delfines Beach. Aquaworld and Maya Cancun Museum are also within 3 miles (5 km). "




Overall 8.0 Excellent
Based on 323 reviews
All reviews
- All reviews
Excellent
9.4
Pros: The meals and attentions are spectacular.
Excellent
8.5
Pros: My favorite thing about this place was the staff. Everyone spoke English, even the room attendants, so communication was very easy. I did not encounter a single rude person. The wait staff rotated from restaurant to restaurant as the day progressed, so you really got to know the staff. The pools were great... one was really warm, one was just right, and of course the ocean was only a few steps away if you wanted to really cool off. The wait staff came down to the beach to take orders, too, which was probably the best part! The food was mostly good... lots of buffet fare, lots of selection. The reservations-only restaurant, Marco Polos, was very nice. The asian night was my favorite, the french night was not that great (except for the cheese).
Excellent
10.0
Pros: Had a wonderful time at GR Solaris. There was always plenty to do, eat, and drink.
The staff was wonderful! We were upgraded at check-in from a regular room to a beautiful Ocean-front with jacuzzi. I have no complaints about anything from the weekend! I would definitely go back!
Good
6.6
Pros: Nice and clean, fairly close to the clubs.
Excellent
8.0
Pros: Staff stood out the most as tolerant helpful and nice. Loads of food and drink.
Good
7.7
Pros: My sister and I travelled here. We had a great time!! Staff were nice, clean, and overall a great experience! 24 room service was a perk we really liked! And our room was ocean view, really nice.
Excellent
8.0
Pros: A variety of foods were offered.
The Marco Polo restaurant was excellent.
We loved our server Señor Felix (feliciano) who went above and beyond to provide us excellent meal experiences at Marco Polo!!! He was always attentive.
Good
6.0
Pros: Not great. Just ok. You won't get the best service or food, but you also won't get sick. Great views of the Caribbean from ocean front rooms.
Good
7.4
Pros: Overall our experience at the GR Solaris Cancun was good. The food was good limited from a restaurant perspective. The entertainment was fun, but not great. From talking with others, you can tell the staff has done an amazing job of making this a place people want to come back to time and time again.
The patrons and staff, young and old, were friendly and made for an overall enjoyable experience.
Mediocre
3.4
Pros: Nothing
Okay
4.8
Pros: Some of the staff and the location were good
Good
7.7
Pros: My room had a great view of the ocean and had plenty of space. The food was good.
Okay
4.3
Pros: Just the room
"Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Delfines Beach and El Rey Ruins. Aquaworld and Maya Cancun Museum are also within 3 miles (5 km). "




Overall 8.0 Excellent
Based on 171 reviews
All reviews
- All reviews
Good
6.8
Pros: Staff were great, a la carte restaurants were awesome and the beach was amazing. Staff in the buffett, a la cartes and beach bar specifically were great.
Excellent
10.0
Pros: Price
Oceanfront
clean
all-inclusive (drinks and alcohol)
Friendly
Good
7.4
Pros: It is great for those families traveling with kids. They have at least 4 swimming pools, plus a dedicated kids swimming/playing area with slides and other activities. Kids loved it. The food was also pretty good, even though it is an all inclusive and taking into account the quantity of food they have to prepare.
Good
6.5
Pros: Staff are very friendly and speak English and Spanish- very helpful and sweet staff!
Beautiful beach and rooms are simple but clean.
Mediocre
3.7
Pros: We didn't like much but try to make the best of it since we already there
Okay
5.7
Pros: Food was ok. The French restaurant was very good. Their onion soup was superb.
Excellent
8.8
Pros: The service was amazing. We went during one of the busiest times of year and still did not wait long for anything. We really liked the adult pool and the service there. I have been to 3 all inclusives at about this cost and thought the buffet was better than the others. The other restaurants were good, not great. Loved the bread and salad at the Italian restaurant and liked the food at the Mexican and French restaurants best
Okay
4.0
Pros: + Location
+ Beach
Good
7.7
Pros: My wife and I were very pleased with our 5-day stay at the Crown Paradise. The front desk staff was pleasant and helpful, the bartenders were cool, the oceanview room was lovely, housekeeping did a great job each day and most of the food service personnel were personable and accommodating. We thought the quality of food was pretty awesome especially in view of the somewhat negative reviews from some other guests on Booking.com and Trip Advisor. The variety of breakfast choices at La Palapa was great, the sashimi, sushi and calamari at Fujiyama were terrific and it's tough to go wrong with the cheeseburgers, wings and nachos at the pool bars for snacks during the day. Easy access to downtown with the bus routes.
Good
7.0
Good
7.7
Pros: The professionalism of the staff. Their willingness to accomodate me as a guest in any of my needs. Special thanks to Pedro (Front Desk), Gabriella (Bar Maid), Sergio (DJ) and the Hotel Manager. In fact everyone was awesome. The cleanliness at the hotel as a whole was impressive as well. The value for money was great too, that could be special thanks to booking.com as well.
Good
7.7
Pros: The location and layout was spectacular. We enjoyed the beach and our room on the 7th floor.
Okay
5.7
Pros: Beach front & the staff was kind and courteous.
Good
6.0
Pros: Best beach at Cancun -- very clean, very large, good facilities.
Good
7.6
Pros: I like location,food,room service,swimingpools,bars,restorants,spa centar,we was on honeymoon so we take crown Paradise club room,with jacizzi,everything was pwrfect. . .Thank you for everything,but this is not our first time that was booking hotels trought your site.Thank you again . . .Best regards Marija
Good
6.8
Pros: This is my first time to use "all inclusive" hotel, and it was wonderful! All the hotel stuffs were very kind and well-trained.
Good
6.0
Pros: I liked the fact that it has a variety of restaurants right in the hotel itself.
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Cons: $self.cons
Good
6.4
Pros: personal staff atention
"Located in Zona Hotelera, this beachfront resort is connected to the convention centre and within 3 mi (5 km) of La Isla Shopping Mall and Cancun Interactive Aquarium. Punta Sur and Aquaworld are also within 6 mi (10 km). "




Overall 7.7 Good
Based on 2,412 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Beach, pool, good location and helpful staff, very recommended
Excellent
8.0
Pros: The staff at the Krystal Cancun were fantastic. Very friendly, and helpful, willing to give advice on good local (not touristy) places to eat and visit.
Great, easy self parking.
The room we had was right on the beach, with a fantastic view of the ocean.
The music at the bar was fantastic. Salsa, cha cha cha, boogaloo. Great bar service and good drinks. Awesome location in the hotel zone. The beach was clean and beautiful, located in a very calm water area. We enjoyed a perfect first night in Cancun at this hotel.
Excellent
10.0
Pros: Location, Location, Location! Loved the waterfront, the view, the service. Hugo, our bartender was friendly & made the tastiest mojito! I would recommend Krystal to fam & friends. Thumbs up!!!!
Good
6.0
Good
6.5
Pros: The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Excellent
8.8
Pros: Beach
Excellent
10.0
Okay
4.0
Pros: The beachfront was beautiful.
Housekeeping personnel was hard working and kind.
Excellent
8.0
Pros: The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!
Mediocre
3.7
Excellent
8.0
Okay
4.0
Pros: Right on beach!
Excellent
8.0
Pros: The view from my room and the friendliness of everyone who works there.
Good
7.6
Pros: very nice beach and sea,mae be the best, good conditions for rest,polite officers
Good
6.0
Pros: The room itself was fantastic (especially the decoration/design), with everything you could want, like a minibar with Coronitas and M&M's, a plasma TV and a seafront view, etc. The pools and beach area are quite nice, while the location is superb.
Okay
5.2
Pros: Very convenient location, see front, beach 3 min walking and very close to bars and restaurants
Mediocre
2.8
Okay
4.4
Pros: The food was good
Good
6.0
Pros: The beach and pool area were excellent
Okay
5.6
Pros: Its location in the middle of the Cancun party scene was awsome!!! We really enjoyed the pool area.
Good
6.4
Pros: The pool area was very nice. The rooms were clean and well decorated.
"Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 2 miles (3 km). "




Overall 7.7 Good
Based on 551 reviews
All reviews
- All reviews
Good
6.0
Pros: Good food, huge range and many locations, not too sophisticated
Good and quick responses from housekeeping
Clean, quiet beach with shallow water (nothing to see with snorkel)
Good
6.8
Pros: The Beach is nice for kids.
The hotel is clean, the staff works round the clock to keep all areas clean.
The shows are good.
The pool was nice and the wet bar bartender is excellent.
Excellent
8.8
Pros: The food was good
Good
6.0
Pros: All inclusive
Good
6.0
Pros: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Good
6.8
Pros: Steps from the ocean, huge pools, clean, close to public transportation.able to visit sister hotels(oasis)
Okay
4.8
Mediocre
2.0
Excellent
8.2
Pros: The staff, accommodations and location were all fine for my one night stay. Upon arrival, the check in rep was unable to locate my reservation made 5 hours earlier - I had a 40 minute check in process as their system does not update more than once daily.
The service and restaurant staff was courteous at all times and constantly tried to please.
Quality of food was fine. Captain Hook ship fun for late night 3 hour party.
Nightly 9PM show had sound and light issues - the talent put on a good show.
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