Prices are in New Zealand Dollars.

Hyatt Zilara Cancun - Adults Only

Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 5600

Cheapest
rate per night

9.1

Excellent
based on 3,465 reviews
Hyatt Zilara Cancun - Adults Only - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Cancelon $404
AMOMA $407
Booking.com $446
Cancelon
AMOMA
Booking.com

Good to know

Distance to city centre 8.5 km
Location rating 9.0
Nearest airport Cancun
Distance to airport 15.5 km

Rooms

Check-in
Check-out

Deluxe rooms

$883+

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Bed type
Provider
Nightly base price
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Unknown
$883 per night

King rooms

$516+

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Bed type
Provider
Nightly base price
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King bed
$1,058 per night
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Unknown
$1,101 per night
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Unknown
$1,122 per night
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Unknown
$1,130 per night
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King bed
$516 per night
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Unknown
$548 per night
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Unknown
$577 per night
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King bed
$632 per night
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Unknown
$632 per night
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King bed
$658 per night
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King bed
$663 per night
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King bed
$677 per night
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King bed
$677 per night
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Unknown
$677 per night
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Unknown
$737 per night
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Unknown
$746 per night
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Unknown
$746 per night
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King bed
$790 per night
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King bed
$790 per night
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Unknown
$790 per night
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Unknown
$803 per night
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Unknown
$803 per night
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Unknown
$803 per night
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Unknown
$803 per night
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King bed
$823 per night
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King bed
$862 per night
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Unknown
$868 per night
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Unknown
$887 per night
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Unknown
$892 per night
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Unknown
$940 per night
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King bed
$946 per night

Premium rooms

$865+

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Bed type
Provider
Nightly base price
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Unknown
$1,216 per night
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Unknown
$1,248 per night
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Unknown
$865 per night
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Unknown
$871 per night
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Unknown
$973 per night

Standard rooms

$404+

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Provider
Nightly base price
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Unknown
$4,354 per night
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Unknown
$404 per night
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Unknown
$609 per night
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Unknown
$732 per night

Double rooms

$446+

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Bed type
Provider
Nightly base price
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Unknown
$1,010 per night
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Unknown
$1,010 per night
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Unknown
$2,559 per night
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Unknown
$446 per night
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Unknown
$451 per night
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Double bed
$496 per night
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Double bed
$496 per night
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Unknown
$496 per night
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Unknown
$496 per night
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Unknown
$498 per night
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Double bed
$520 per night
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Unknown
$530 per night
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Double bed
$551 per night
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Unknown
$558 per night
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Unknown
$579 per night
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Unknown
$587 per night
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Unknown
$613 per night
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Double bed
$615 per night
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Double bed
$627 per night
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Double bed
$650 per night
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Double bed
$650 per night
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Double bed
$650 per night
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Unknown
$676 per night
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Unknown
$676 per night
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Unknown
$714 per night
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Unknown
$803 per night
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Double bed
$807 per night
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Unknown
$813 per night
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Unknown
$868 per night
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Unknown
$892 per night
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Unknown
$892 per night

Reviews

Pros

Cons

Traveller rating

285
43
10
5
0

Time of year

Traveller type

Show reviews that mention

+
amazing hotel in 7 reviews
amazing staff in 182 reviews
asian restaurant in 45 reviews
beach and pool in 36 reviews
food was great in 178 reviews
hot tub in 7 reviews
jacuzzi in the room in 75 reviews
lobby bar in 16 reviews
multiple times in 5 reviews
nightly entertainment in 14 reviews
ocean view in 51 reviews
room service in 61 reviews
sofas or chairs in 11 reviews
  • Excellent
    Oct 2019
    9.6

    The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .

    Constant upselling, do you want to rent a cabana, do you want to book a massage, do you want to schedule an excursion?? All day every day upselling.

  • Excellent
    Sep 2019
    10.0

    The rest TOTALLY FINE 100% NEW SPA AMAZING

    Elevator BAD

  • Excellent
    Sep 2019
    9.6

    There is a Japanese staff. You can go anywhere wo a wallet in the hotel. Spa is fantastic.

    Some of the food is not good. There is no choice about alcohol beverage.

  • Excellent
    Sep 2019
    9.6

    Staff are so helpful and really look after you. The facilities are very clean and the hotel is located in a great area. The beach is really nice and well maintained. The food in all the restaurants is really good.

    The room we were staying in originally wasn’t to our liking. We upgraded to a new room for an additional $80 per night and the new room was perfect. It was a recently refurbished room and really well laid out and spacious. Bit disappointed to not have a few more drinks in the mini bar and expected to have spirits in the room which we didn’t?!

  • Excellent
    Sep 2019
    10.0

    Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.

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About

Overview

When it comes to modern resorts that are all-inclusive and geared towards adults, Hyatt Zilara Cancun is a popular option among many. It offers over 300 hundred suites that easily cater to the needs of a variety of travelers and tourists. All of them include contemporary decor along with outstanding views of the ocean, pool, and resort.

Hyatt Zilara Cancun is easily accessed from the airport via complimentary shuttle or private transportation. Area attractions include the Interactive Aquarium to the south, numerous parks in the surrounding area, and even golf courses that guests can take advantage of to play a round or two during the day.

The rooms at Hyatt Zilara Cancun have a fun and relaxed atmosphere, and check in is at 3 p.m. daily. Accommodations vary in size all the way from those which are a few hundred square feet with cozy beds, TVs, full bathrooms, and balconies, to penthouse suites that offer over 1,300 feet of floor space, vanity counters, spacious bedrooms, dedicated living rooms, dining rooms, telescopes for stargazing at night, double whirlpool tubs, complimentary bathrobes, LED satellite TVs, coffee makers, exclusive access to the Chef's Plate gourmet restaurant and more.

Hyatt Zilara Cancun has a lot to offer in terms of in-house dining and activity options. There are a total of six options when it comes to food as well as five separate bars. Guests can indulge in open-air seafood restaurants and a la carte options that overlook the sea. Those staying here can also drop in on nightly entertainment that features a celebration of Mexican culture and Venetian carnival shows, as well as play games, take art classes, attend culinary lessons, experience wine tasting, water sports, and more.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 3,465 reviews

9.4

Breakfast

9.0

Location

8.1

Room

4.0

WiFi

Things to know

  • Friendly atmosphere
  • Nice building
  • Friendly service
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
Coffee shop
24-hour front desk
Safe
Sauna
Free Internet
Pets not allowed
Free parking
Pool table
Private beach
Designated smoking area
Steam room
Storage available
Free valet parking
Wedding services
Non-smoking rooms available
Terrace/Patio
Adults only
Airport Shuttle (Surcharge)
Lift
Massage
Hairdryer
Outdoor tennis
Scuba diving

FAQs when booking at Hyatt Zilara Cancun - Adults Only

Are there any special honeymoon services at Hyatt Zilara Cancun – Adults Only?
A honeymoon at Hyatt Zilara Cancun – Adults Only is a truly special experience thanks to the resort’s dedicated package. Newlyweds can enjoy thoughtful touches like flower petals and a bottle of sparkling wine in the room, as well as a discount on spa services. The hotel also has a Romance Concierge who can help organize extra-special moments like a romantic candlelit dinner in a private gazebo or a couple’s massage on the beach.
Is it possible to reserve a poolside cabana at Hyatt Zilara Cancun – Adults Only?
Only during the weekly foam party guests may contact the concierge to book a cabana. Otherwise, complimentary poolside cabanas without numbers are available on a first-come, first-served basis, while those with assigned numbers are reserved for guests staying in upper-category suites.
What kinds of sports are on offer at Hyatt Zilara Cancun – Adults Only?
Plenty of non-motorized water sports are on offer at the hotel, including aqua aerobics classes and volleyball. Guests can also take part in Pilates, yoga and dance classes. Unlike many resorts, this hotel offers an Olympic lap pool for those who wish to do some serious swimming.
Can I take part in any cultural activities at Hyatt Zilara Cancun – Adults Only?
Yes, from Spanish lessons to tequila tastings, there are plenty of ways to get in touch with local Mexican culture. Guests can also perfect their guacamole-making skills, learn regional handicraft techniques or take part in the regularly scheduled turtle release program – a magical experience that allows you to give something back to the local area.
What is the fastest way to get from the airport to the hotel?
The journey time from the airport to Hyatt Zilara Cancun – Adults Only is around 30m by car, with the easiest option (aside from booking the hotel transfer service) being to take a taxi. Prepaid private taxis should cost around 660 MXN (35 USD), and several providers also offer shared shuttles.
Is there live music every day at Hyatt Zilara Cancun – Adults Only?
Absolutely – the Lobby Bar hosts a nightly changing program of live music events, from chilled jazz sessions to lively Cuban rhythms, traditional Mayan performances and thrilling circus performances.
Does the hotel offer any tours or excursions?
If you decide to explore beyond the resort, there is a wide range of excursions from Hyatt Zilara Cancun – Adults Only. Guests can opt to learn about the ancient Mayan civilization on a tour of Chichen Itza or Tulum and Cenote, or book a place on a catamaran tour to the beautiful Isla Mujeres. Group or private snorkeling trips depart to places like Contoy, or you can explore the incredible local wildlife on a full-day excursion to see flamingos at Rio Lagartos and swim in the Ek Balam sinkhole. Finally, heart-pounding adventures like swimming with sharks can also be organized for those who have had a bit too much relaxation.
Is it possible to get early check-in at Hyatt Zilara Cancun – Adults Only?
Early check-in may be granted if your room is available, but cannot be guaranteed. If you arrive on an early flight, however, you are welcome to use the resort’s facilities and even have breakfast or lunch if your room is not yet ready. (Prices checked 05/04/19).

Photos

Hyatt Zilara Cancun - Adults Only - Cancún - Bedroom All photos (18)
Hyatt Zilara Cancun - Adults Only - Cancún - Banquet hall Banquets (1)
Hyatt Zilara Cancun - Adults Only - Cancún - Bar Bar (1)
Hyatt Zilara Cancun - Adults Only - Cancún - Bedroom Bedroom (3)
Hyatt Zilara Cancun - Adults Only - Cancún - Buffet Buffet (2)

Location

Most popular landmarks

  • Acuario Interactivo 1.3 km
  • Playa Chac Mool 1.3 km
  • Cancun Golf Club at Pok Ta Pok 1.8 km
  • Playa Marlin 1.9 km
  • Forum Beach 1.9 km
  • Kukulcan Plaza 2.1 km

Cancún travel guide

Learn about Cancún on KAYAK

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