Good to know
|Distance to city centre||8.6 km|
|Distance to airport||17.4 km|
Time of year
Show reviews that mention
Location and variety
Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
As expected, brilliant
Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
The location . The pools and the staff was friendly.
The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
Located in Zona Hotelera, this beachfront property is next to a golf course, just steps from Plaza Caracol Mall and Caracol Beach. Cancun Convention Center and Forum Beach are also within 10 minutes.
based on 5,442 reviews
Things to know
- Nice building
- Recreation staff is nice
- Great view
Policies vary by room type and provider.
Reviews about Riu Cancun
Most popular landmarks
- Playa Caracol 171 m
- Forum Beach 0.6 km
- Delphinus Punta Cancún 0.7 km
- Playa Chac Mool 1 km
- Cancun Golf Club at Pok Ta Pok 1.4 km
- Playa Tortugas 2.2 km
|Playa Del Carmen||66.9 km|