Services and conveniences
Basics
Pool and spa
Bathroom
Outdoor
Things to do
Media and entertainment
Laundry
Dining
General
Accessibility and suitability
Bedroom
Health and safety
Family friendly
Fitness
Parking and transportation
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Aside from the group fitness classes available at the Riu Cancun such as toning classes or water aerobics in the swimming pool, guests can play a game of volleyball on the beach, hire kayaks, snorkelling equipment or catamarans, or enjoy a scuba diving lesson for beginners in the pool. These activities are complimentary if you have booked your stay with an all-inclusive package.
If you have left your laptop at home but need to use a computer while on holiday at the Riu Cancun, head to the sports bar where you will find a few computer stations you can use for a fee. They are connected to the internet, and usage is charged in 15m slots.
While there are no particular requirements for how to dress at breakfast or lunch at the hotel, if you are planning to go out for dinner you will need to make sure you follow the dress code. All the restaurants follow a formal dress code with gentlemen required to be in long trousers and with no sleeveless shirts.
If you are looking for an activity your kids will enjoy while you’re on holiday at the Riu Cancun, then you should head to RiuLand, which is the hotel’s kids club for children aged 4 to 12 years old. Children will be divided into two groups that will each go for a different activity depending on their age. Most of the activities are outdoor based and are supervised by the hotel’s team of professionals, with appearances by Calu, the RiuLand mascot character.
The Riu Cancun organizes live shows for their guests to enjoy every day of the week, with a different style of show every night so you will feel like you’re seeing something new every night. You can expect live music shows, opera nights and Mayan cultural shows, amongst others, and the staff always get the audience involved ensuring a fun evening for everyone.
The easiest way to get to the Riu Cancun from the airport is to book a private transfer, either with a taxi or with a shared shuttle bus that will drop you off at the hotel. If you choose to go with a taxi, expect to pay 956 MXN (around 50 USD) for two persons for a one-way trip and you will get to the hotel in about 20m, while a shared shuttle bus will cost about 439 MXN (23 USD) per person for a return trip, and the trip will take about 30m as the bus will be making a few other stops along the way.(Prices checked 06/05/19).
Riu Cancun is located at Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 in Hotel Zone, 8.6 km from the centre of Cancún. Playa Caracol is the closest landmark to Riu Cancun.
Check-in time is 15:00 and check-out time is 11:00 at Riu Cancun.
Yes, Riu Cancun offers free Wi-Fi.
Riu Cancun is 17.4 km from Cancun. Riu Cancun is 71.6 km from Cozumel.
Yes, Riu Cancun has a pool on-site.
KAYAK scours the web for all room deals available at Riu Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Cancun.
Value for money | 7.9 |
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Distance to city centre | 8.6 km |
Nearest airport | Cancun |
Distance to airport | 17.4 km |