Prices are in New Zealand Dollars.

Riu Cancun

Blvd. Kukulcan Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 7151

Cheapest
rate per night

8.8

Excellent
based on 5,528 reviews
Riu Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
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Provider Nightly total
TripAdvisor $305
Cancelon $306
AMOMA $334
TripAdvisor
Cancelon
AMOMA

Good to know

Distance to city centre 8.6 km
Location rating 9.0
Nearest airport Cancun
Distance to airport 17.4 km

Rooms

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Check-out

Standard rooms

$305+

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Unknown
$305 per night
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$334 per night
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$336 per night
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$338 per night
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$342 per night
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$342 per night
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$374 per night
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$374 per night
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$374 per night
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$400 per night
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$407 per night
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$744 per night

Double rooms

$306+

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Provider
Nightly base price
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Unknown
$306 per night
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$334 per night
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$402 per night
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$443 per night
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$504 per night
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$513 per night

Leisure rooms

$520+

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$520 per night

Deluxe rooms

$461+

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Double bed
$461 per night
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Double bed
$461 per night

Reviews

Traveller rating

15
4
0
1
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jul 2019
    9.0

    Location and variety

    Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.

  • Excellent
    May 2019
    10.0

    As expected, brilliant

  • Excellent
    Mar 2019
    10.0

    location

    Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.

  • Excellent
    Nov 2018
    10.0

    The location . The pools and the staff was friendly.

    The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same

  • Excellent
    Sep 2018
    10.0

    Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.

    Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.

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About

Overview

The Hotel Riu Cancun is located in one of the most popular tourist destinations for Cancun, and it features gorgeous sandy beaches alongside turquoise water. The hotel is a short ride from the airport and getting to and from there is easy thanks to its complementary shuttles, taxis, and car rentals that are available.

When it comes to day-to-day activities in the area, in addition to the beach that the hotel is on, the famous Plaza La Isla is a short drive down the road to meet any guest's shopping needs, and then there is the beach pavilion further down the island that many people enjoy as well. The city of Cancun itself has a lot of things to enjoy as well. There are many restaurants, parks, nightclubs, and more guests can easily take advantage of.

Hotel Riu Cancun is an all-inclusive resort with many options when it comes to rooms that will appeal to a variety of travelers. There are rooms ranging from double standards that include air-conditioning, Wi-Fi, safes, refrigerators, and the balcony to the luxurious suites that have all of those amenities plus hydro-massage bathtubs. The suites also feature gorgeous views of the sea.

On the hotel grounds, there are three swimming pools as well as a free gym and whirlpool bath. There are also programs for the kids to enjoy and entertainment options during both the night and day for adults. Guests can enjoy the live shows, live music, and excellent dance opportunities as well.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 5,528 reviews

9.0

Location

8.1

Service

5.2

Comfort

4.2

Wellness

Things to know

  • Nice building
  • Recreation staff is nice
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Spa
Outdoor pool
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Night club
Safe
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Linens
Towels
Grill
Lift
Laundry facilities
Meeting/Banquet facilities
Room service
Hot tub
Restaurant
Tennis
Sauna
Pool table

FAQs when booking at Riu Cancun

What sports activities are on offer at the Riu Cancun?
Aside from the group fitness classes available at the Riu Cancun such as toning classes or water aerobics in the swimming pool, guests can play a game of volleyball on the beach, hire kayaks, snorkelling equipment or catamarans, or enjoy a scuba diving lesson for beginners in the pool. These activities are complimentary if you have booked your stay with an all-inclusive package.
Are there any computers I can use at the Riu Cancun?
If you have left your laptop at home but need to use a computer while on holiday at the Riu Cancun, head to the sports bar where you will find a few computer stations you can use for a fee. They are connected to the internet, and usage is charged in 15m slots.
Is there a dress code if I want to have dinner at one of the Riu Cancun restaurants?
While there are no particular requirements for how to dress at breakfast or lunch at the hotel, if you are planning to go out for dinner you will need to make sure you follow the dress code. All the restaurants follow a formal dress code with gentlemen required to be in long trousers and with no sleeveless shirts.
Does the Riu Cancun offer any services for families with children?
If you are looking for an activity your kids will enjoy while you’re on holiday at the Riu Cancun, then you should head to RiuLand, which is the hotel’s kids club for children aged 4 to 12 years old. Children will be divided into two groups that will each go for a different activity depending on their age. Most of the activities are outdoor based and are supervised by the hotel’s team of professionals, with appearances by Calu, the RiuLand mascot character.
What sort of entertainment can I expect at the Riu Cancun?
The Riu Cancun organizes live shows for their guests to enjoy every day of the week, with a different style of show every night so you will feel like you’re seeing something new every night. You can expect live music shows, opera nights and Mayan cultural shows, amongst others, and the staff always get the audience involved ensuring a fun evening for everyone.
How can I get from Cancun International Airport to the Riu Cancun?
The easiest way to get to the Riu Cancun from the airport is to book a private transfer, either with a taxi or with a shared shuttle bus that will drop you off at the hotel. If you choose to go with a taxi, expect to pay 956 MXN (around 50 USD) for two persons for a one-way trip and you will get to the hotel in about 20m, while a shared shuttle bus will cost about 439 MXN (23 USD) per person for a return trip, and the trip will take about 30m as the bus will be making a few other stops along the way. (Prices checked 06/05/19).

Photos

Riu Cancun - Cancún - Building All photos (19)
Riu Cancun - Cancún - Bar Bar (1)
Riu Cancun - Cancún - Bathroom Bathroom (1)
Riu Cancun - Cancún - Beach Beach (1)
Riu Cancun - Cancún - Bedroom Bedroom (3)

Location

Most popular landmarks

  • Playa Caracol 171 m
  • Forum Beach 0.6 km
  • Delphinus Punta Cancún 0.7 km
  • Playa Chac Mool 1 km
  • Cancun Golf Club at Pok Ta Pok 1.4 km
  • Playa Tortugas 2.2 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 17.4 km
Playa Del Carmen 66.9 km

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