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The food was not good. Great selection but very low quality
Staff was friendly, drinks were strong, resort was safe and clean. Plenty of chairs and the beach and pool, plenty of room to be secluded if you wanted to
we were placed in a room with two double bedsThe hotel did not have a room with a king size bed until the third day. When we moved, we were had to give in our keys and lose access to our room until our new room was ready at 3 pm.Huge inconvenience
The Staff at Riu are exceptional. Very accommodating and treat every guest as if they are friends.
The vendors along the beach tend to be a bit much. Constantly being asked to buy there goods while trying to relax should be monitored more.
Staff was mostly kind and good at making you feel valued and getting your needs met food was good compared to other all inclusive resorts have visited
Cockroaches, yes indeed cockroaches in our room and was really difficult to change rooms and when did given room with broken toilet, fan and double bed instead of king with no concern for making things right - not a 4 star resort
Located at one of the most popular tourist destinations in all of Mexico and just outside of Cancun, The Hotel Riu Palace Peninsula is situated on a stretch of beach and framed by lush, tropical plants and Clearwater. It has a number of options when it comes to accommodations and services as well as dining, thus making it a spot that can easily attend to the needs of a variety of tourists and travelers.
In terms of the general area, there is much to do and see. One can easily set up private charters, play a number of rounds of golf at any of the many country clubs of the area, visit historical landmarks, check out several museums, or simply enjoy local restaurants and shopping. The resort is accessible from the airport via complimentary shuttle or private transportation.
Hotel Riu Palace Peninsula has many different options when it comes to rooms and suites, as well as deluxe villas with exclusive services. Amenities throughout include things such as free Wi-Fi, access to the hotel's private beach, Maine restaurant and theme restaurant access, four separate swimming pools, a swim-up bar, a first-class spa, coffeemakers, deluxe bathtubs, and more.
Guests at Hotel Riu Palace Peninsula can also enjoy special rates at Puerto Cancun for golf, and this also includes green fee, shared golf carts, practice balls, and two bottles of water. The wellness spa has a massage room, beauty salon, gym, Jacuzzi, and sauna.
based on 6,845 reviews
Things to know
- Great menu
- Great view
- Clean hotel facilities
- Friendly service
Policies vary by room type and provider.
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Reviews about Riu Palace Peninsula
Most popular landmarks
- Playa Tortugas 0.5 km
- Playa Langosta 0.8 km
- Torre Escenica 1.5 km
- Cancun Golf Club at Pok Ta Pok 1.5 km
- Parroquia de Cristo Resucitado 1.9 km
- Playa Caracol 2.9 km